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08_08_01 Sumek Strategic Plan 2008-2014-2024~ + ~~ 1~ ~ r f ~ Y +T t •i 1 1 F Lyle Sumek Associates, Inc. Phone: (407) 771-4195 / 1514 St. Edmunds Place Fax: (407) 771-4197 Heathrow, FL 32746 E-mail: sumekassoc@cfl.rr.com Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa Table of Contents Strategic Planning for the City of Dubuque 1 Dubuque Vision 2024 3 Plan 2008 - 2010 9 City of Dubuque -Mission 23 City of Dubuque -Core Beliefs 27 Action Agenda 2008 - 2010 29 This report and all related materials are copyrighted. This report may be duplicated for distribution to appropriate parties as needed. No unauthorized duplication is allowed, including for use in training within your organization or for consulting purposes outside your organization. All requests for duplication must be submitted in writing. Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa STRATEGIC PLA\ \ 1\ G ~'Oll THE clTy o~ ~ ~L Bt; QL E Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa Strategic Planning Vlodel for the City of llubuque Value-based principles that describe the preferred future in 15 years Strategic goals that focus outcome-base objectives and potential actions for 5 years Focus for one year - a work program: policy agenda for Mayor and Council, Management for staff; major projects Principles that define the responsibility of city government and frame the primary services -core service businesses Personal values that define performance standards and expectations for employees VISION Destination "You Have Arrived" ~T ~~ Map L "The Right Route" 1~X1~CL TIO~ Itinerary "The Right Direction" ~T Cr Cr T O~ Vehicle 1-J-J1 "The Right Bus" CO1~~ B~:LI~r'S Fue' "The Right People" Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 2 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa nL BL QL E VISIO\ 2024 Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa City of Dubuque Vision 2024 A City of .. . • History • Beauty • Opportunities • excitement Masterpiece on the Mississippi Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 4 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa Dubuque Vision 2024 liL 1iL QL is a PROGR~SSIV~,'"' SUSTAINABLE CIl Y'B' with a Sl RONG DIV~RSIFY~D ~CONOMY'~' and EXPANDING GLOBAL CONN~C~IONS.'°' ~x~: liLSLQL~: covlv~L~l~~y is an INCLLISIV~ COMMUNII YC~L~BRAIING CIIL[ IIR~' AND H~RI1;4G~'E' and has actively preserved our MASS ~RPI~C~ ON 1 H~ MISSISSIPPI.'F' liL sL QL ~: cI ~ IG~:~ s ~XPERI~NC~ HEAL 1 HY LIVING AND R~ 1IR~'M~NI '~' through QUALM YLIVABL~' NEIGHBORHOODS'"' with an ABUNDANCE Or r"UN 1 RINGS 1 O DO;01 and are ~NGAG~D IN t H~ COMMUNI['Y "' ACHIEVING GOALS 1HROUGHPARIIV~RSHIPS.'"' Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 5 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa Dubuque Vision 2024 PRINCIPLE A PRINCIPLE B PRINCIPLE C PROGRESSIVE CITY Means 1. Taking reasonable strategic risks to create a better future for Dubuque 2. Managing growth and development consistent with Dubuque's vision, goals and plans 3. Identifying opportunities to create abetter Dubuque and taking timely actions 4. Connecting people to opportunities 5. Forward thinking and cutting edge actions 6. City and businesses investing in Dubuque's future 7. Addressing issues for people faced with special circumstances SUSTAINABLE CITY Means 1. Policies and practices that support environmental integrity, social vibrancy and economic prosperity 2. Low greenhouse gas emissions through energy conservation and active use of alternative energy solutions 3. Balanced vision and plans that incorporate eleven elements (air, water, land development, shelter, mobility, native biodiversity, community knowledge, energy, green economy, resource management, healthy foods) 4. Self-sufficient and self-reliant city to work, live, and play 5. Appropriate land uses that reflect opportunities and our potential 6. New construction encouraged to be designed with green principles and national certification STRONG, DIVERSIFIED ECONOMY Means 1. Multiple "economic engines" - manufacturing, medical and healthcare, education, retail, technology related, financial, professional services, publishing, "green" industries 2. Retaining and growing current businesses and industries 3. Strategic recruitment of new businesses and industries 4. Venture capital available to grow the local economy 5. Workforce for 21St century jobs including skill development opportunities for the underemployed and unemployed 6. Land available for future industrial and commercial expansion 7. Job opportunities with competitive wages commensurate with employees' knowledge and skills Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 6 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa PRINCIPLE D GLOBAL CONNECTIONS PRINCIPLE E INCLUSIVE COMMUNITY CELEBRATING CULTURE AND HERITAGE Means 1. Quality air service with choices to major hubs for business and leisure 2. Active river port for moving goods, products and people and generating city revenues 3. Passenger rail service link to Chicago and other destinations 4. Strategic Sister City relationships supported by the community, businesses and the City 5. Four-lane links to Interstate and major highway systems 6. State of the art, affordable and locally regulated telecommunication infrastructure and services throughout the city Means 1. Recognized as an inclusive community -welcoming diverse cultures, lifestyles and socioeconomic groups 2. Variety of strong cultural community events and festivals that are well attended by all residents 3. Celebrating our heritage and remembering and respecting our history 4. Community support and engaged actively for culture, arts and museums 5. Heritage of racial, religious, and ethnic groups respected and embraced by the community 6. Access to local history information PRINCIPLE F MASTERPIECE ON THE MISSISSIPPI Means 1. Downtown and Riverfront - a destination and source of pride for residents and tourists 2. Downtown, Riverfront and Warehouse District sustainable mixed use districts that incorporate live, work and play 3. Revitalized, vibrant and preserved historic structures and homes 4. Beautiful gateways, entrances and streetscapes in Dubuque 5. Buildings that are architectural statements and in tone with the built and natural environment 6. Natural resource preserved and the environment protected 7. Architectural designs that reflect the heritage of the community and create a sense of place Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 7 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa PRINCIPLE G EXPERIENCE HEALTHY LIVING AND ACTIVE RETIREMEP T PRINCIPLE H QUALITY LIVABLE NEIGHBORHOOD Means 1. Residents and others making the choice to stay in Dubuque during their retirement years 2. Residents having opportunities for a healthy life style 3. Housing options for all stages of life, including green, sustainable homes 4. Quality medical and health care services available in Dubuque 5. Young adults deciding the choice to make Dubuque their home 6. Activities for active, healthy leisure time Means 1. Residents and visitors safe throughout the community 2. Strong sense of neighborhood pride with homeowners, landlords, and tenants taking responsibility for appearance and safety 3. Public transportation is accessible and an efficient mode of transportation 4. "Complete" streets throughout the city that accommodate multiple modes of transportation 5. Quality streets and city infrastructure that are well designed and well maintained 6. Housing opportunities that meet market demand and create balance of ownership PRINCIPLE I ABUNDANCE OF FUN THINGS TO DO Means 1. Multi use trails and pathways throughout the city 2. High quality parks, athletic and ballfields and other facilities for active and passive enjoyment 3. Variety of restaurant and food service options that meet market demands and emphasize local food products 4. Activities and festivals for all seasons 5. Variety of recreation programs, services, and leisure choices for all generations 6. Regional center for museums, culture and arts activities that are supported by the community 7. A variety of entertainment and performing arts venues and programs Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 8 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa PRINCIPLE J ENGAGED IN THE COMMUNITY Means 1. Community implementing five (5) principles of "Every Child, Every Promise" 2. Residents and businesses well informed on city's vision, plans, programs and services 3. Neighbors engaged actively in neighborhood governance and taking responsibility for resolving neighborhood conflicts or concerns 4. Active participation in City governance 5. Residents and businesses engaged early in developing city projects and programs 6. Easy access to City information, programs and services PRINCIPLE K ACHIEVING GOALS THROUGH PARTNERSHIPS Means 1. Residents, community organizations and businesses working with city for a better Dubuque 2. Seeking active learning opportunities to promote the development of innovative ideas and solutions 3. Leverage community resources to achieve goals 4. Active participation of the business community and the positive role they can play Dubuque 5. Supporting the inclusion of Not- for-Profits, recognizing the leadership and service role Not- for-Profits can play 6. City stimulating new partnerships to achieve community goals Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 9 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa CITY OF DL BL QL E PLA\ 2008 - 2010 Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 10 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa City of Dubuque Goals 2014 Diverse, Strong Dubuque economy Sustainable City Planned and yianaged Growth Improved Connectivity 't'ransportation and 't'elecommunications Partnering for a Better Dubuque Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 11 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa Goal 1 Diverse, Strong llubuque ~:conomy OB~~;CTIV~;S MEANS TO CITIZENS SHORT TERM CHALLENGES AND OPPORTUNITIES 1. Have infrastructure and amenities 1. High speed, reliable and 1. Growing local businesses to support economic development economical 2. Leveraging our transportation network - and growth: streets, industrial telecommunications. river, rail and 41ane highways parks, air service, and housing 2. Young people want to live 3. Identifying the next industrial site 2. Have top quality of life options here. 4. Availability of local quality workforce and job opportunities for our 3. Our kids want to return. 5. Funding for economic development residents 4. More retail, service and programs and activities 3. Attract new businesses; expand, entertainment opportunities - 6. Employers with living wage retain and row local businesses to g keeping dollars in Dubuque. provide a more diverse tax base 5. Insulation from economic and job opportunities cycles through diverse LONG TERM CHALLENGES 4. Expand high speed businesses. AND OPPORTUNITIES communications system supporting 1. Match educational programs with needs businesses at competitive price of employers 5. Become the regional business 2. Competing globally for new businesses center for Northeast Iowa and industries 6. Have a workforce prepared for 21St Century jobs 3. Meeting the telecommunication needs of businesses and industry 4. Tapping the positive image of Dubuque - "great place to do business" 5. Lack of plant ready locations: grading and infrastructure 6. Amenities for younger, diverse professionals 7. Attracting a multicultural workforce Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 12 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa POLICY ACTIONS 2008 - 2010 MAJOR PRO.-~:CTS 2008 - 2010 PRIORITY 1. Workforce Development Strategy Top Priority 1. Dubuque Industrial Center West 2. Warehouse District Redevelopment Top Priority (DICW): Develop Construction Documents for Next Phase; Construct 3. Port of Dubuque Development Top Priority Road 4. Venture Capital Fund -Evaluation and 2. Transient Boat Dock -Main Channel: Direction Complete Design (with Corps of 5. Small Business Incubator Program: Engineers); Complete Construction Development (5/09); Determine Management of Boat Dock MANAGEMENT ACTIONS 2008 - 2010 PRIORITY ON THE HORIZON 1. Industrial Riverfront Leases (Including Top Priority Kerper Boulevard, 7rn 12tn~ 16t"): Policy 1. Downtown Revolving Loan Program - Direction and Actions Funding 2. South Siegert-Dubuque Technology Park (Phase II) MANAGEMENT IN PROGRESS 3. Smithfield Redevelopment 2008 - 2010 4. Baseball Attraction Strategy 5. City Incentives for Business Attraction 1. Petroleum Plume Remediation: 6. North Central Avenue Business Corridor Monitoring Improvement District 2. Grand River Center -Maintenance '7. Intermodal Facility Parking Ramp -Port Level: Monitoring and Performance of Dubuque Accountability 8. Urban Renewal Plans -Amendments 9. Project HOPE 10. Peosta Channel and Riverfront Dredging Project Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 13 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa Goa12 Sustainable City OBJ~:CTIVES MEANS TO CITIZENS SHORT TERM CHALLENGES AND OPPORTUNITIES 1. Align City policies, plans, 1. Sustainable Dubuque for 1. Resources and funding for sustainability activities procedures and practice the long term. 2. Community and staff understanding and with environmental 2. Opportunities to change commitment integrity, social/cultural lifestyle. 3. Commitment and support by City and community vibrancy and economic 3. More cost effective leadership prosperity government that is 4. Balancing environmental integrity, social/cultural 2. Implement the operating in a sustainable vibrancy and economic prosperity Sustainability Plan manner. 5. Limited availability of new technology and products 3. Reduce energy 4. Reduce energy 6. Reallocating resources and assets consumption and consumption and costs for increased use of the City. alternative energy sources 5. Understanding the balance 4. Reduce waste going to the among environment LONG TERM CHALLENGES landfill integrity, social vibrancy AND OPPORTUNITIES 5. Increase community eco- and economic prosperity. 1. Pioneering effort with limited models literacy 2. Limitation by federal and state funding and regulations 3. Change old habits 4. Redefining outcomes for City and community 5. Degree of "Green" 6. Developing standards - LEED's and other emerging standards 7. Decisions by corporations based outside of Dubuque 8. Measuring sustainability outcomes 9. Embracing "Green data centers" Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 14 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa POLICY ACTIONS 2008 - 2010 ON THE HORIZON PRIORITY 1. Sustainability Plan: Development Top Priority 1. Warehouse District Plan (Incorporation Direction and Implementation of Sustainability Concepts) 2. Development Standards Green: Policy xigh Priority 2. Incentives for Green Development: Direction Policy Development 3. Hybrid and/or Alternative Fuel Vehicles: Evaluation and Direction 4. Bottled Water Policy on Use at City MANAGEMENT ACTIONS 2008 - 2010 Activities and Events: Develop Policy, PRIORITY Adopt Policy 1. National Trust Office of Sustainability: Top priority 5. Green Residential Subdivision Policy: Memo of Understanding (MOU) on Development and Adoption Best Practice Model (Commitment and 6. Sustainability Design Assessment Team Funding) Report: Review and Direction 2. "Growing a Sustainable Community 7. Washington Neighborhood Plan Annual Conference" - (2"d): Direction, (Incorporation of Sustainability Planning and Funding Concepts) 8. Certification: Policy Direction MANAGEMENT IN PROGRESS 2008 - 2010 1. Sustainability Coordinator: Hiring 2. Baseline for Carbon Footprint (City Organization) 3. Carbon Disclosure Project 4. National, Regional and State Organizations for Sustainability: Participation Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 15 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa Goa13 Planned and yIanaged Growth OB~~;CTIV~;S MEANS TO CITIZENS SHORT TERM CHALLENGES AND OPPORTUNITIES 1. Have safe, healthy neighborhoods citywide and homes with a variety of housing options 2. Annex areas consistent with annexation policy, including City services to annexed area 3. Increase population and land area with development following City plans 4. Continue strong vibrant downtown and warehouse district 5. Have new development and redevelopment consistent with sustainable design philosophy and plans 1. Stable property taxes. 2. More job opportunities. 3. Livable neighborhoods. 4. Opportunities for our children to stay in Dubuque. 5. Predictable development. 6. Quality services to residents in annexed area. 1. Continuing momentum: Downtown, Washington Neighborhood, Warehouse District, Riverfront 2. Incorporating "sustainability" principles 3. Adopting appropriate plans, regulations and standards 4. Threats to CDBG funding 5. City servicing annexed areas LONG TERM CHALLENGES AND OPPORTUNITIES 1. Keeping and attracting young professionals and families to Dubuque 2. Controlling urban sprawl in fringe areas 3. Changing population demographics 4. Projections of low population growth 5. Aging housing stock -oldest in Iowa Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 16 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa POLICY ACTIONS 2008 - 2010 PRIORITY 1. Unified Development Code: High Priority Development 2. Rental Licensing and Standards: xigh Priority Direction and Actions 3. Downtown Master Plan: Implement xigh Priority 4. Neighborhood Investments: Next Steps High Priority MANAGEMENT ACTIONS 2008 - 2010 PRIORITY 1. Bee Branch Project: Decide on Design Top priority 2. Washington Neighborhood Strategy High Priority 3. ADA Actions: Continue xigh Priority Implementation and Education MANAGEMENT IN PROGRESS 2008 - 2010 1. Infrastructure Assessment and Upgrade Plan 2. Parking Needs Study: Adoption and Implementation 3. Shot Tower Renovation Phase 1 MAJOR PRO~~:CTS 2008 - 2010 1. Water Pollution Control Plant Facility: Design and Build, Permits ON THE HORIZON 1. Sanitary Sewer Master Plan - Development 2. Small Family Park (in North Port) - Direction and Funding 3. Community Walkability Plan: Evaluation Walking Routes to Community Destination and Develop Plan Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 17 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa Goa14 Improved Connectivity Transportation and Telecommunications OB.I~;CTIV~:S 1. Expand commercial air service, including additional provider and hub(s), upgrade air terminal 2. Improve traffic flow throughout the City 3. Increase communication connectivity with options and affordability within Dubuque, to the world 4. Redefine City transit for trolley, fixed routes, and on demand 5. Develop passenger rail service 6. Develop new model for public transit MEANS TO CITIZENS 1. Reduced traffic congestion and improved traffic flow. 2. Better conditions of streets, eliminated obstructions, improved visibility. 3. Commuting through telecommunications. 4. Greater economic opportunities. 5. Air access to multiple hubs. Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 18 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa SHORT TERM CHALLENGES AND OPPORTUNITIES 1. Transit service to meet residents' needs 2. Road use funding 3. Road capacity and traffic flow 4. Competition for air service 5. Increasing cost of street maintenance 6. Changing technology and state-of- the-art expectations 7. Developing and accommodating alternative transportation modes LONG TERM CHALLENGES AND OPPORTUNITIES 1. 41ane highway to Chicago and State of Illinois 2. Identifying telecommunications gaps for Dubuque 3. Working with railroads 4. Economic condition of airlines 5. Private sector vendors responding to needs and working with them 6. Small market for telecommunications 7. Age of Julien Dubuque Bridge 8. Understanding citizens' expectations and actions 9. Airport Improvement Bill -lack of resolution and action 10. Evaluating telecommunication vendors -services and products Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 19 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa POLICY ACTIONS 2008 - 2010 ON THE HORIZON PRIORITY 1. Street Program: Continuation and Top Priority 1. Rail Overpasses -Direction: Determine Funding City Actions; Railroad Discussion; Seek 2. Public Transportation Model: Needs Top Priority Funding Assessment and Plan (New Model for 2. Intermodal Transit Facility: Determine Dubuque) Location in Port of Dubuque; Pursue 3. East-West Corridor Study Funding for Facility 4. Bike and Hike Trail Development 3. Traffic Signal (6 and Locust): Direction and Funding 4. Sidewalk Policy and Standards: Review and Refinement MANAGEMENT ACTIONS 2008 - 2010 5. Keyline/Public Transit Service: Evaluate PRIORITY Service and Resident Needs -Timely 1. Southwest Arterial: Direction Top Priority Manner to Destination; Develop Special - Options and Recommendations 2. Airport Master Plan: Implementation High Priority 6. Air Service -Expansion: 3. Passenger Rail Service: Direction: Develop/Redefine Recruitment Program (Support Envision 2010 Project) 7. Traffic Safety Solution for Northwest Arterial (by Hempstead High): Explore Options for Crossing Northwest Arterial; MANAGEMENT IN PROGRESS Determine Direction and Actions 2008 - 2010 8. Bridges -Monitoring: Brunskill Road; Louise Lane 1. Police Traffic Unit -Development and 9. Northwest Arterial Corridor Study (IDOT): Funding: Evaluate Options; Review Implementation Options; Determine Direction and 10. Traffic Signal Synchronization Funding Improvements: Locust 2. Franchise Fee -Direction: Complete 11 Telecommunication Assessment and Springstead Study; Monitor State . Master Plan: Development Legislation 12. Community Walkability Plan: Evaluation and Development 13 Catfish Creek Hike/Bike Trail Study Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 20 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa Goa15 Partnering for a Better llubuque OBJ~;CTIVES MEANS TO CITIZENS SHORT TERM CHALLENGES AND OPPORTUNITIES 1. Federal and State lobbying 1. Bigger "bang" for tax 1. City's role, responsibility and funding for and advocacy for Dubuque dollars. human and social services 2. Partner for economic and 2. Enhanced economic 2. Competition among organizations for limited workforce development development opportunities. funds 3. Partner with universities and 3. More ownership of end 3. Resource allocation, time for meetings and staff schools products -people involved administrative support 4. Partner for culture and arts in the process, support 4. Residents' needs and expectations 5. Partner for support of families outcomes. 5. Expectations: City's role and City staffing and children 4. Better access and use of 6. Reduced funding by others for community- 6. Partner for housing facilities. based organizations opportunities 5. Protection of your interests. '7, Turf protection by community organizations 7. Partner for healthcare and wellness 8. Partner for historic LONG TERM CHALLENGES preservation AND OPPORTUNITIES 9. Partner for delivery of human services -meeting the needs 1. Tapping faith-based organizations and resources of the underserved for social equity 10. Partner with faith-based 2. Accountability for producing meaningful results organizations 3. Unmet human needs in the community 4. Sustaining partnership beyond an initial project 5. Finding ways to partner with Dubuque County 6. Capacity of partners 7. Individual interests vs. community benefit Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 21 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa POLICY ACTIONS 2008 - 2010 1. Purchase of Service MANAGEMENT ACTIONS 2008 - 2010 1. Every Child, Every Promise -City Actions 2. Envision 2010 Projects -City's Participation 3. Library: Direction and Funding MANAGEMENT IN PROGRESS 2008 - 2010 1. Art on the River PRIORITY PRIORITY Top Priority High Priority High Priority ON THE HORIZON 1. Multicultural Family Center: Design and Relocation, Determine Operating Strategy and Funding 2. Intercultural Competency Program for City: Coordinator, Next Training Module and Strategic Plan, Determine Funding 3. Continuity of City Operation Plan: Develop Public Education Program 4. Sister City Program: Evaluation, Policy Direction and City Actions 5. Regional Public Safety Responder Training Center: Expansion 6. Youth Strategy and Actions (Activities, Drug Use) 7. Asbury Relationship and City Strategy Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 22 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa CITY OF DL BL QL E VIISSIO~ Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 23 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa City of Dubuque Our Mission 1'he City's Mission is to deliver ~XC~LL~NI MUNICIPAL S~RVIC~'S'0 that SUPPORT URBANLIVING; z~ PLAN r'OR 1 H~ COMMUNITY'S 1~'UI URA ~'~ and rACILIIAY~ ACCESS Y'O CRII7CAL HUMANS~RVIC~S "' which result in L+7NANCIALLYSOUND GOV~'RNM~NI j5~ and CIIIL~'NS G~'11ING S~'RVIC~'S AND VAL LIB' r'OR 1H~IR [AXDOLLARj6~ Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 24 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa PRINCIPLE 1 EXCELLENT MUNICIPAL SERVICES Means 1. Well-designed, well-constructed and well-maintained city infrastructure, facilities and equipment. 2. Highly productive, well-trained workforce that takes pride in service and develops innovations. 3. Responsiveness to citizen needs and calls for services. 4. Services evaluated and upgraded to respond to community needs. 5. High level of customer satisfaction for services and products. 6. Adequate staffing level to support defined service levels. City of Dubuque Our Mission PRINCIPLE 2 SUPPORT URBAN LIVING Means 1. Safe community, sense of personal security and living without fear. 2. Emergency response. 3. Safe water. 4. Disposal of wastewater and solid waste. 5. Leisure facilities, programs and services. 6. Preventing problems affecting community safety and health. PRINCIPLE 3 PLAN FOR THE COMMUNITY' S FUTURE Means 1. Planning for future and environmentally sustainable development. 2. Regulating building and development. 3. Regulating land uses. 4. Planning for redevelopment and revitalizations. 5. Promoting economic expansion. 6. Supporting a high quality of life. Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 25 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa PRINCIPLE 4 FACILITATE ACCESS TO CRITICAL HUMAN SERVICES PRINCIPLE 5 FINANCIALLY SOUND GOVERNMENT Means 1. Affordable housing. 2. Transportation for community. 3. Healthcare and health services. 4. Attention to the needs of persons with disabilities. 5. Capacity building ofnon-profit organizations to achieve their mission and goals. Means 1. Diverse and expanding tax base and revenues. 2. Well-maintained City assets: infrastructure and facilities. 3. Fiscally responsible reserves, debt, and investments. 4. Strong partnerships with others for better services and to expand resources. 5. Competitive tax rate and fees. 6. Services delivered in the most cost effective manner by evaluating better ways to provide services. 7. Competitive compensation for City employees. PRINCIPLE 6 CITIZENS GETTING SERVICES AND VALUE FOR THEIil TAX DOLLAR Means 1. Customer-friendly employees, facilities and processes. 2. Excellent City services, top quality City products and facilities responsive to the citizens needs. 3. High level of customer satisfaction. 4. Well trained City staff that takes a problem solving approach. 5. Effective use of technology to serve citizens, to inform citizens, to increase productivity. 6. Citizens educated on services and programs offered by the City. 7. Departments continually evaluating missions and services to be effective and efficient. Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 26 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa CITY OF DL BL QL E CORE 13EL1~:~'S Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 27 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa City of Dubuque C,'o~e Beliefs Show the liubuque S ervice: We Are Responsive P eople: We Care j ntegrity: We Are Honest R esponsible: We Are Accountable j nnovative: We Look for iSetter Ways T' eamwork: We Work Together Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 28 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa CITY OF DL BL QL E ACTIO\ AGES 1~A 2008 - 2010 Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 29 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa City of Dubuque Policy Agenda 2008 - 2010 1'OP PRIO1tI'1'Y Workforce Development Strategy Warehouse District: Redevelopment Port of Dubuque: Development Sustainability Plan: Development, Direction and Implementation Street Program: Continuation and Funding Public 't'ransportation Model: l~ eeds Assessment and Plan HIGH PRIORI 1 Y Development Standards Green: Policy Direction Unified Development Code: Development Rental Licensing and Standards: Direction and Actions Downtown Master Plan l~ eighborhood Investments: l~ ext Steps Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 30 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa City of Dubuque Management Agenda 2008 - 2010 1'OP PRIORITY Industrial Riverfront Leases (Including Kerper Boulevard, 7tn, 12th, 16th): Policy Direction and Actions l~ ational 't'rust Office of Sustainability: Memo of Understanding (MOU) on Best Practice Model: Commitment and Funding Bee Branch Project: Decide on Design Every Child, Every Promise: City Actions Southwest Arterial: Direction HIGH PRIORTI Y Washington l~ eighborhood Plan (Incorporation of Sustainability Concepts) ADA Actions: Continue Implementation and Education Envision 2010 Projects: City's Participation Library: Direction and Funding Airport Master Plan: Implementation Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 31 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa Management in P~og~ess 2008 - 2010 Petroleum Plume Remediation: Monitoring Grand River Center -Maintenance Level: Monitoring and Performance Accountability Sustainability Coordinator: Hiring Baseline for Carbon Footprint (City Organization) Carbon Disclosure Project l~ ational, Regional and State Organizations for Sustainability: Participation Infrastructure Assessment and Upgrade Plan Parl~ing l~ eeds Study: Adoption and Implementation Shot Tower Renovation Phase 1 Police 't'raffic Unit: Development and Funding Franchise Fee -Direction Art on the River Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 32 Strategic Plan: 2008 - 2014 - 2024/Mayor, City Council and Executive Team/Dubuque, Iowa Major Projects 2008 - 2010 Dubuque Industrial Center West (DICW) 't'ransient Boat Dock -Main Channel Water Pollution Control Plant Facility Copyright D 2008: Lyle Sumek Associates, Inc. 08-AUG-39 33