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17_08_03 Sumek Leaders Guide 2017 LEADER’S GUIDE 2017 FINAL REPORT Mayor and City Council Dubuque, Iowa August 2017 Lyle Sumek Associates, Inc. Phone: (386) 246-6250 9 Flagship Court Fax: (386) 246-6252 Palm Coast, FL 32137-3373 E-mail: sumekassoc@gmail.com Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 Table of Contents Section 1 Strategic Planning for City of Dubuque 1 Section 2 Looking to Dubuque’s Future 3 Section 3 City of Dubuque: Plan 2017 – 2022 111 Section 4 City of Dubuque: Action Agenda 2017 – 2019 149 This report and all materials are copyrighted. This report may be duplicated for distribution to appropriate parties as needed. No unauthorized duplication is allowed, including for use in training within your organization or for consulting purposes outside your organization. All requests for duplication must be submitted in writing. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 1 SECTION 1 STRATEGIC PLANNING FOR THE CITY OF DUBUQUE Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 2 STRATEGIC FRAMEWORK VISION 2032 “Desired Destination for Dubuque” PLAN 2022 “Map to Dubuque’s Destination” EXECUTION “Route for Next Year” MISSION “Responsibilities of Dubuque City Government” BELIEFS “How Dubuque City Government Should Operate” Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 3 SECTION 2 LOOKING TO DUBUQUE’S FUTURE Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 4 City of Dubuque Success in 2022 means… Joyce Connors: 1. SW Arterial – 4 Laning: Completed 2. Central Avenue Corridor Revitalization: More Active Businesses that Serve the Neighbors, Create a Sense of Place, Façade Improvement 3. Residential TIF: New Housing Options 4. Adequate Staffing for City Departments Kevin Lynch: 1. Chaplain Schmitt Island: Completed 2. Quality, Affordable Housing for the 30% Below Threshold, Increased Homeownership 3. Debt Reduction Plan 4. Expanded Air Service 5. River Cruises Jake Rios 1. Everyone has Potential – To Be Successful (Information to Residents) 2. Connected Educational Institutions 3. Growing in a Positive Direction Luis Del Toro: 1. Community College Scholarship Program and Funded 2. Debt Reduction 3. Enhanced Services (e.g. Family/Children Museum, Mental Health) 4. Strengthen Dubuque Sense of Community – One Dubuque 5. Kerper Boulevard Redevelopment 6. Schmitt Island Development 7. Efficient Department Staffing Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 5 David Resnick: 1. Financial Strength: Staff Efficiency, Right Size City Services 2. Vibrant Neighborhoods: Residents Caring about and Contributing to a Better Neighborhood Ric Jones: 1. Community Safety: Perception of Safety 2. Equity: City and Community 3. Chaplain Schmitt Island Development 4. Central Avenue Revitalization Roy Buol: 1. Fiscally Strong City Government 2. Arts and Culture Expansion 3. Neighborhoods: Safe 4. Attract Workforce with Business Expansion Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 6 City of Dubuque Actions Ideas for 2017 – 2018 Joyce Connors: 1. H&W Building: Next Steps, Progress 2. Railroad for Bee Branch: Agreed Plan to be Completed 3. Crime Prevention and Reduction Kevin Lynch: 1. Chaplain Schmitt Island: Project Funded, Under Construction 2. Crime Prevention and Reduction: Continued Efforts 3. SW Arterial: Progress 4. Quality Mental Health Care Jake Rios 1. Shots Fired: Reduction 2. Federal/State Program Changes: Impacts on Dubuque Luis Del Toro: 1. Infrastructure Needs/Plan: Projects 2. 5 Flags Center: Resolution 3. Business Support: Expansion (beyond Start Up) 4. Dubuque Promotion Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 7 David Resnick: 1. Neighborhood Housing Appearance/Improvement 2. Washington Neighborhood – Low Income Housing 3. Financial Strength: Next Steps Ric Jones: 1. Community Cameras: Data Driven 2. Fire Westend Growth Plan 3. Police Staffing Plan 4. Inclusive Dubuque 5. “Grasp” Opportunities: Schmitt Plan, Baseball 6. South Port, Millwork District Roy Buol: 1. Central Avenue Corridor Revitalization 2. East – West Corridor Implementation 3. Safe Community: Opioids 4. Solar on City Buildings: Projects, Funding Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 8 City of Dubuque Strengths – Weaknesses Threats - Opportunities „ Strengths 1. National and international reputation and image 2. Leadership and teamwork among the Mayor and City Council 3. City Manager and the Management Team 4. 3.9% unemployment 5. Exceptional City services responsive to the community 6. Public safety camera program 7. Safe community - living without fear 8. City producing results 9. Strong community partnerships 10. Expanded City boundary 11. Land for residential subdivision development 12. Value: sustainable development and community 13. Creative approach to solving community problems 14. Responsible financial stewardship by the Mayor and City Council Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 9 15. Financial condition of City government 16. People care about people 17. Inclusive Dubuque program and community commitment 18. Quality of life 19. Recreational and leisure opportunities 20. Diverse local economy 21. Colleges and universities and their partnerships 22. “Vetting” issues in the community Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 10 „ Areas for Improvement 1. Potential for partisan involvement in non-partisan elections 2. Future pension liabilities and costs 3. Privatization of Medicaid (proposed by new Governor) 4. Fragmentation of the Dubuque community 5. Keeping up with and responding to social media - challenges to facts and truth 6. “Greening” the City and the community 7. Outreach to residents and community, especially renters through Snapchat and Twitter 8. Maintaining a “Safe Community” 9. Transition to new City Council 10. Relationship with Dubuque County government 11. Underlying racism 12. Participation in professional associations 13. Fiber throughout the city Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 11 „ Threats to Dubuque’s Future 1. Loss of Vision and direction 2. Costs of City employees: salaries, benefits and pensions 3. Actions by the State of Iowa: TIF, Taxes, Healthcare, etc. 4. Misinformation on social media 5. Personal agendas over community agenda and benefits 6. Distrust of government in general 7. Actions and mandates by the federal government 8. Complacency by the community Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 12 „ Opportunities for the Future 1. Making Dubuque a “Cool Place” to live 2. Inclusive Dubuque 3. Schmidt Island for community use 4. Growth in Northwest Dubuque 5. River Cruises Expansion 6. Southwest Arterial corridor development 7. Diversifying the workforce Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 13 City of Dubuque Actions Ideas for 2017 – 2018 Mayor and City Council 1. Fire Protection - West Plan: Station and Staffing, Funding Mechanism 2. Annexation Plan: Direction, Short Term Actions 3. 4-Laning Southwest Arterial: Direction [IDOT] 4. Health Insurance: Direction 5. Southwest Arterial Corridor Development 6. Residential TIF: Next Steps 7. Five Flags: Report, Direction, Next Steps 8. Diverse Police Hiring: Actions, Results 9. Management Succession Planning and Program: Direction, Next Steps 10. Traffic Management System: Refinements 11. Bee Branch Project 12. Residential Housing Upgrade/Flood Protection Program: Next Steps 13. Minimum Wage Policy: Direction 14. Plastic Bags Ordinance: Development, Adoption Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 14 15. Workforce Development City Action Plan: Direction Development 16. Crime Prevention Program: Expansion 17. After CDBG: Direction, Policy Framework, City Actions 18. Senior Housing: Needs Assessment, Direction, City Actions 19. Childcare: Direction, City Actions 20. Schmitt Island: Direction, City Actions a. Pond b. Elevated Boardwalk c. Amphitheater 21. Splash Pad; Direction, City Actions 22. South Port Development: Direction, City Actions 23. Historic Millwork District: Next Steps, Replacement for Food Co-op, Signage, Proactive Marketing 24. Debt Reduction Policy and Plan: Review, Refinement 25. Re-paving Highway 52 26. Aquatic Center: Direction, Partnership, City Actions 27. Entrance/Gateways Beautification Plan: Direction, Actions, Funding 28. New Business Attraction Strategy: Direction, Partners, City Actions 29. Central Avenue Corridor Revitalization 30. H & W Building: Next Steps 31. 1st Time Homebuyers Program: Direction Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 15 32. Comprehensive Plan - “Imagine Dubuque”: Completion 33. Budget FY 2019: Direction, Guidelines 34. Dock for River Cruises: Direction, Funding 35. City Communications and Social Media: Direction, Plan, City Actions 36. East-West Corridor Roundabout 37. City Services and Staffing Levels: Re-evaluation Report with Options, Direction, Funding 38. Inclusive Dubuque: Direction, City Actions 39. Open Data: Direction, City Actions 40. City Healthcare: Direction 41. Code of Ordinances: Review, Update 42. Bus Service Expansion: Direction, Funding 43. Northend Point Neighborhood Community Development 44. Mental Health Plan: Program and Needs Assessment, City Role, Direction, City Actions 45. Police Staffing: Review, Direction, Funding 46. Kerper Boulevard Revitalization: Direction, City Actions 47. Port of Dubuque Marina: Direction 48. JFK Corridor Revitalization: Direction, City Actions 49. Next Roundabout: Direction Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 16 50. Term Limits: Evaluation, Direction 51. University and Grandview Project 52. Ashbury and University Project 53. Bond Rating Upgrade: City Actions 54. Scholarship Program for Dubuque Residents: Report with Options, Direction, Funding Mechanism 55. Property Tax Rate: Policy, Direction 56. Tourism Development Strategy: Goals/Desired Outcomes, Direction, City Actions 57. Arts Master Plan: Implementations 58. Landfill: Direction 59. Water Line Extension: Southwest Arterial 60. Water Line Extension: Northwest 61. North Cascade Road Project 62. Parking in Historic Millwork District: Direction 63. BioCNG Project Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 17 Looking to Dubuque’s Future Departmental View Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 18 MAJOR CHALLENGES Dubuque, Iowa June 2017 DEPARTMENT: Airport From your department’s perspective, what are the major challenges facing the city over the next 5 years? Ø Expanding air service in a system that contracted 12% in last 10 years. Ø Commercial airline fleet changing from 50 to 76 seat regional aircraft Ø Congressionally mandated 1,500 hour first officer rule creating pilot shortage Ø Cost of flying forcing older pilots to stop or reduce flying Ø Aging pilot population Ø Increased operating costs for Airlines & General Aviation Ø Increased marketing pressure from competing airports and FBOs Ø Limited heated hangar or large aircraft space available Ø Ongoing federal funding of FAA Air Traffic Control Towers Ø FAA Reauthorization legislation delayed in Congress (again) Ø Airlines tankering more fuel from their hubs Ø Confusing new FAA rule on Unmanned Aerial Vehicles (UAV) Ø Larger aircraft with long fuel range minimizing need for cross-country fuel stops. Ø Upgrading ground handling equipment to handle larger aircraft. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 19 MANAGEMENT IN PROGRESS 2017 – 2018 PROJECTS AND ISSUES Dubuque, Iowa June 2017 DEPARTMENT: Airport Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 Airline service expansion solicitation 2 Install Auto Gas Fueling Station at Terminal for Rental Cars 3 Removal of Sanitary Lagoon 4 Install Fuel Storage Tank Monitoring System 5 Prepare for hosting North American Trainers Assoc event 6 July 3rd Air Show arrangements 7 Improve and increase destination/seasonal charter service 8 UD Campus Design and Construction 9 Additional Large Corporate Hangar Construction 10 Website Revamp 11 Rewards Program Revamp 12 Corporate hangar repairs to extend life of facilities 13 PCI Study 14 Landscape at new terminal 15 Signage at new terminal Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 20 INITIATIVES 2017 -2018: SHORT-TERM ISSUES AND PROJECTS Dubuque, Iowa June 2017 DEPARTMENT: Airport Please list issues or projects that you would like for the city to address this next year 2016. 1 Increased Jet Center heated corporate jet hangar requirements 2 Corporate hangar repair funding 3 Airline Marketing support (budget cut in FY 15 & FY 16) 4 Continue lobbying Congress for an increase in PFC level & FAA Reauthorization 5 Continue marketing airline service to business & leisure community 6 Airport Master Plan Update 7 Upgrade Terminal Security Program 8 Leisure air service expansion 9 Continue efforts to keep air traffic control tower services operational 10 Terminal Landscaping funding 11 Marketing Dubuque Jet Center to continue to improve fuel sales Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 21 MAJOR CHALLENGES Dubuque, Iowa June 2017 DEPARTMENT: Budget From your department’s perspective, what are the major challenges facing the city over the next 5 years? Ø Budgeting for the impacts of the Property Tax Reform passed in the 2013 legislative session, which rolls back values of commercial and industrial property to 90%, creates a multi-residential property class that is taxed at the residential rollback and limits taxable value growth to 3% instead of 4%. The Backfill paid by the State of Iowa on Commercial and Industrial property tax will most likely go away in the next 2 years. Ø Increasing and maintaining Health Insurance and Worker’s Compensation Reserves at an acceptable level by third party actuary without the need of transfers from the General Fund. Moody’s Investor Service has indicated that the City must budget the proper amount of contributions from employees and departments to the Health Insurance and Worker’s Compensation Reserves without the need of transfers from the General Fund. The City will be at risk for a bond rating downgrade if transfers into the Health Insurance and Worker’s Compensation Reserves are required. Ø Identifying funding to increase general fund reserves to approximately 20% of operating expenditures. Ø Declining gaming revenues due to the legalization of video gaming terminals in Illinois and additional construction of land based casinos in our market. Ø Potential TIF legislative changes that would limit the use of TIF. Ø Technology Park and Dubuque Industrial Center West Subarea B TIF districts expire June 30, 2018. Ø Improving the City’s bond rating (Aa3). Ø Identifying plan for positions that are frozen in FY 2017 & 2018. Ø Water and Sanitary Sewer Fund to meet revenue bond covenants, build fund reserves and meet infrastructure needs. Ø Further automate financial reporting, provide an employee time entry system, make financial dashboards available to departments, and better track FTEs including vacancies. Ø Minimization of new debt issued and reduction of existing debt. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 22 MANAGEMENT IN PROGRESS 2017 – 2018 PROJECTS AND ISSUES Dubuque, Iowa June 2017 DEPARTMENT: Budget Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 Modifying the budget process to create efficiencies throughout the process. 2 Implementation of Socrata performance measures. 3 Investigation of new financial software – cost/needs 4 Housing TIF Management Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 23 INITIATIVES 2017 – 2018: SHORT-TERM ISSUES AND PROJECTS Dubuque, Iowa June 2017 DEPARTMENT: Budget Please list issues or projects that you would like for the city to address this next year 2017 – 2018. 1 Monitor Fund Reserves. 2 Strategize with City Manager to reduce outstanding debt. 3 Analyze other funding sources (i.e. SRF Loans) for all utilities for various capital improvement projects. 4 Complete the budget amendments for FY18 budget year and the annual County TIF report. Review the State TIF report prepared by Finance. 5 Continue to enhance the budget documents used internally and by Citizens to GFOA standards based on comments from GFOA on FY18 budget documents. 6 Continue implementing Performance Measures that gauge efficiencies of departments. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 24 MAJOR CHALLENGES Dubuque, Iowa June 2017 DEPARTMENT: Building Services From your department’s perspective, what are the major challenges facing the city over the next 5 years? Ø Provide excellent outreach and education to the public on how to utilize our new Accela permitting software. Offer training opportunities and make visits to our larger companies that utilize our permit software on a regular basis. Ø Provide outreach and education to the public on how to make online payments through Accela and PayPal or choosing to use our telecheck services. Ø Continue to make sure existing City facilities, parks, sidewalks and all other public land is brought into compliance with ADA requirements through proper planning and budgeting to make this happen. Work closely with our consultant through the review process of our transition reports, then set short and long term goals to accomplish all work while preparing accurate budgets for all future work. Ø Continue to build a strong working relationship with the Housing and Planning Department to support new developments for affordable housing units, homeownership opportunities for all income levels and neighborhood revitalization efforts. Ø Promote Green Building concepts through outreach and education and staff training to offer our community ideas and solutions during their construction projects. Specifically supporting solar energy concepts to our community and making them aware of our designated solar permitting process that is easy and cost effective to help promote the installation. Ø Explore options for smaller home designs or more practical and simple methods of construction to lower the rising cost of new construction on single family homes. Ø Staff will continue to earn combination certifications enabling them to perform multiple inspections for the public to enhance efficiency and effectiveness in how we deliver code enforcement. Utilize continuing education opportunities for all staff to stay up to date on code changes, new methods of construction and products being used and installed. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 25 Ø Continue to be a strong supporter of our Design Review Team weekly meetings and assist private sector developers and businesses in making their plans on paper become reality creating new structures, creating job opportunities and new tax base. Ø Continue to distribute important information through our web page, notify me, public engagement opportunities and other social media outlets so our citizen are informed of our changes as well as the positive outcome of our changes. Ø Continue to create a Facility Management database that will enhance a proactive approach to facility maintenance and provide accurate and comprehensive short and long term budgeting for our facilities. Ø Continue to work with our developers and contractors to engage in new residential development for the future, making sure we have both low, moderate, and high income housing stock available while utilizing new development sites that coordinate with the southwest arterial corridor. Ø Continue to work with all commercial developers to provide them with support and guidance during the planning phases of their project, helping make Dubuque a community they want to build upon or expand within. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 26 MANAGEMENT IN PROGRESS 2017 – 2018 PROJECTS AND ISSUES Dubuque, Iowa June 2017 DEPARTMENT: Building Services Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 Implementation of InVision software to utilize for the ADA improvements to capture data and track improvements on City facilities, parks, and right of way. The second goal of utilizing this software will be to capture and store facility management data which can be used to track and predict both short and long term expenses related to facility management offering accurate and detailed expense budgets, expected replacement dates, and routine maintenance schedules. 2 Accela Permitting software implementation and outreach and education process to the public and our permit applicants through the summer of 2017 getting them set-up and comfortable with our new software. 3 Reviewing the ADA Consultants transition reports then working with all City Departments to help create a master plan on how City Facilities, playgrounds, parks, and right of way improvements will be made. Utilizing the transition reports to compose accurate budget projections and timelines to make the necessary improvements. 4 Continue to encourage electronic submission of permit applications and payments to save the public and staff time and create a more efficient workflow process with permitting. 5 Community outreach and education on code development providing our citizens with information to any questions or concerns they have during the planning phase of their projects or while under construction. Making outreach and education the foundation of our code enforcement process. 6 Continue to motivate and encourage all staff to seek training opportunities and additional certifications to support their professional growth and expand their knowledge. While constantly working together as a team encouraging input and ideas from all that will help enhance or customer service level and skills. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 27 7 Continue to cross-train staff members to many different aspects of the Building Services Department responsibilities. This cross-training will lead to better overall customer service by making sure all staff members can assist our clients with their needs in a timely and professional manner. 8 Constantly looking to improve how we utilize our new equipment and technology into the service we deliver, to not just improve our service but even more important the efficiency on the delivery of our service. 9 Continue to support outside private organizations, associations, non-for-profits, and engage in volunteerism supporting our community in many different ways to help provide safe, sound, well-built structures and neighborhoods supporting our City Council Goals and Priorities. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 28 INITIATIVES 2017 – 2018: SHORT-TERM ISSUES AND PROJECTS Dubuque, Iowa June 2017 DEPARTMENT: Building Services Please list issues or projects that you would like for the city to address this next year 2017 – 2018. 1 Keep working on educating citizens and permit applicants on the importance of calling for inspections and having a final inspection done on all projects. Internally we keep working hard by searching at the end of the month for all permits that have not had final inspections, and then perform these inspections on exterior projects. This is a critical final step of each permit, as well as getting value out of what you paid for by means of the permit. Outreach to the owners will help as well making sure they know the importance of having a code compliant project upon completion which we will certify by means of a permanent record. 2 Complete the renovation project of the Personnel Department by the July 1st, 2017. 3 Complete the FY17 HVAC upgrades to City Hall and the Historic Federal Building by August 1st, 2017. 4 Continue to improve and work effectively on code enforcement process for all vacant abandon or dilapidated structures to ensure owners are held accountable for the condition of their property. 5 Continue to work effectively with Dubuque Main Street on all events but specifically the Farmers Market and supply them with clean facilities and grounds to host their event for the citizens to come and enjoy their experience at the Farmers Market. 6 Continue to create a seamless workflow process internally between all City Departments during the Plan Review phase to ensure all applicable City Codes are being met or explained prior to the project starting. This process eliminates issues during the project by catching them on the front end avoiding time delays or unforeseen expenses. 7 Continue to make improvements on the FOG program working closely with all other Departments to monitor our successes and improve any weaknesses supporting each other while we continue to make forward progress in eliminating FOG in our sanitary lines. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 29 8 Continue to promote code enforcement through outstanding service and excellent communication skills to the public offering support, education, and outreach on how to be within compliance beginning with the planning phase, through inspections and construction, and leading up to final inspection and issuance of the certificate of occupancy. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 30 MAJOR CHALLENGES Dubuque, Iowa June 2017 DEPARTMENT: Cable TV From your department’s perspective, what are the major challenges facing the city over the next 5 years? Ø Declining cable franchise fee revenue Ø The end of capital support for PEG programming Ø The sunset of cable access television programming in favor of Internet-distributed video Ø The day-to-day operation of the public access channel Ø The future of the I-Net when Mediacom is no longer required to support it. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 31 MANAGEMENT IN PROGRESS 2017 – 2018 PROJECTS AND ISSUES Dubuque, Iowa June 2017 DEPARTMENT: Cable TV Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 Drone certification & operation 2 Replacement of both editing workstations 3 Program production Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 32 INITIATIVES 2017 – 2018: SHORT-TERM ISSUES AND PROJECTS Dubuque, Iowa June 2017 DEPARTMENT: Cable TV Please list issues or projects that you would like for the city to address this next year 2017 – 2018. 1 2 3 4 5 6 7 8 9 10 11 12 13 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 33 MAJOR CHALLENGES Dubuque, Iowa June 2017 DEPARTMENT: City Clerk’s Office From your department’s perspective, what are the major challenges facing the city over the next 5 years? Ø Ø Ø Ø Ø Ø Ø Ø Ø Ø Ø Ø Ø Ø Ø Ø Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 34 MANAGEMENT IN PROGRESS 2017 – 2018 PROJECTS AND ISSUES Dubuque, Iowa June 2017 DEPARTMENT: City Clerk’s Office Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 Sister City Commission transition to non-profit organization 2 Conversion of archived Council records from microfilm to laserfiche 3 Mobile Vendor/Concession applications combined and streamlined 4 Boards and Commission tracking of demographic information 5 Review and standardization of nuisance and special assessments process in conjunction with the City Attorney’s Office 6 Creation and installation of public signage promoting Dubuque’s Sister Cities in conjunction with the Planning Services Department Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 35 INITIATIVES 2017 – 2018: SHORT-TERM ISSUES AND PROJECTS Dubuque, Iowa June 2017 DEPARTMENT: City Clerk’s Office Please list issues or projects that you would like for the city to address this next year 2017 – 2018. 1 2 3 4 5 6 7 8 9 10 11 12 13 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 36 MAJOR CHALLENGES Dubuque, Iowa June 2017 DEPARTMENT: City Manager’s Office - Administration From your department’s perspective, what are the major challenges facing the city over the next 5 years? Ø Funding – resources available vs. demand Ø Hiring freeze and loss of 1 FT secretary is really more like the loss of 2 FT secretaries for staff in our office. Ø Improving transparency and engaging citizens in local government to help them better understand Govt processes, operations, policies Ø Maintaining service delivery to citizen that balances resources and meeting their expectations Ø Retirement of employees and loss of institutional knowledge Ø Providing standard city services while taking on new initiatives Funding – resources available vs. demand Ø Meeting needs and adapting to a changing cultural environment. Ø Understanding difference and importance of Engagement, Empowerment & Equity and institutionalizing them in the organization Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 37 MANAGEMENT IN PROGRESS 2017 – 2018 PROJECTS AND ISSUES Dubuque, Iowa June 2017 DEPARTMENT: City Manager’s Office - Administration Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 Improving the Management Agenda reporting process and format to align with Socrata 2 WebQA on going monitoring of citizens issues & increase department usage of this tool to respond to issues in a timely matter. 3 Employee workshops on Guiding Principles of the Management Philosophy 4 New Employee Orientation on the Guiding Principles of the Management Philosophy 5 Leadership Team meetings speakers and tours 6 Socrata 7 Community Engagement on City Council Priorities 8 Performance measures that align with Socrata efforts Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 38 INITIATIVES 2017 – 2018: SHORT-TERM ISSUES AND PROJECTS Dubuque, Iowa June 2017 DEPARTMENT: City Manager’s Office - Administrative Please list issues or projects that you would like for the city to address this next year 2017 – 2018. 1 Socrata 2 ICMA Fellowship 3 State of City 4 Employee Training on Management Philosophy 5 WebQA monitoring 6 AAC award for 2017 – Third Grade Reading Other Award nominations: US Conference of Mayors, Waterfront, Iowa Great Places Re-designation Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 39 MAJOR CHALLENGES Dubuque, Iowa June 2017 DEPARTMENT: City Manager’s Office – Intergovernmental Affairs and Strategic Partnerships From your department’s perspective, what are the major challenges facing the city over the next 5 years? Ø Securing additional funding for the Bee Branch Flood Mitigation Project and green alley completion Ø Inclusion of the four-lane paving of SW Arterial in the next two IDOT five year plans Ø Working in partnership with Dubuque County to expand availability of mental health services Ø Workforce enhancement and economic development Ø Completion of the build out of the HMD and business/retail development Ø Completion of the Change program and Bee Branch National Disaster Resiliency Competition award program of work including improvements to hundreds of homes and building infrastructure projects with deadline of 2021 Ø Establishment of a construction certificate program in partnership with NICC and other community partners Ø Securing funding to develop South Port (specifically funding for Viking and large excursion boat docks) Ø Launch of the Schmitt Island redevelopment and funding effort Ø Redevelopment of the Central Avenue Corridor Ø Creation of additional entrepreneurial tech start up space Protecting the backfill, TIF and State Historic Tax Credits in Iowa legislature Defending program grants at the federal level including Brownfields, CDBG, AmeriCorps, AIP, Tiger, and others Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 40 MANAGEMENT IN PROGRESS 2017-2018 PROJECTS AND ISSUES Dubuque, Iowa June 2017 DEPARTMENT: City Manager’s Office – Intergovernmental Affairs and Strategic Partnerships Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 Development of additional workforce housing, business and retail shops in the Historic Millwork District 2 Bee Branch – implementation of the America’s River III campaign 3 Legislative advocacy and defense of programs supporting Council priorities 4 Seek full funding for the four lane SW Arterial 5 Congressional Staff Visits and DC Trips, identify 2018 fed and state legislative priorities 6 Metro Coalition 2018 priorities retreat 7 Apply for additional brownfields grants 8 Apply for additional TIGER and Fast Lane transportation grants 9 Submit and follow up calls for grants in areas of workforce development, apprenticeship, watershed conservation, and community health initiative. 10 Expand commercial air service at DBQ Regional Airport 11 Follow up on Chaplain Schmitt pentagon meetings Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 41 INITIATIVES 2017-2018: SHORT-TERM ISSUES AND PROJECTS Dubuque, Iowa June 2017 DEPARTMENT: City Manager’s Office – Intergovernmental Affairs and Strategic Partnerships Please list issues or projects that you would like for the city to address this next year 2017-2018. 1 Engage with USACE to strengthen flood resiliency at riverfront and emergency preparedness planning 2 Identify partners including NICC and create an urban rehab and preservation certificate and jobs program in Bee Branch neighborhoods. 3 Expand recreational opportunities on North End and in Washington Street neighborhoods 4 Integrate performance measures into regular reporting at council, city activities and reports 5 Seek ways to expand mental health services in Dubuque 6 Continue redevelopment of HMD, support development of South Port and Schmitt Island Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 42 MAJOR CHALLENGES Dubuque, Iowa June 2017 DEPARTMENT: Emergency Communications From your department’s perspective, what are the major challenges facing the city over the next 5 years? Ø Increasing workload causing decreasing morale. Ø Increasing public demand for City Services with the same level of employees. 5 yr goal Ø Retaining properly trained diverse employees in each department. Policy Agenda Item Ø Keeping up to date on training issues that are changing every day. Policy Agenda Item Ø Mobile and fixed radio replacement. End of life for the EDACs radio system and having to replace all equipment with a P25 system. Ø Next generation 911 Issues. Rapidly approaching changes with limited or no funding for the upgrades. Text to 911. Expectations from the public but reality of the cost! Ø Staying ahead or keeping pace with the everyday changing technology issues Mission Statement area Ø Needing new or relocated Communications Center and lack of funding Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 43 MANAGEMENT IN PROGRESS 2017 – 2018 PROJECTS AND ISSUES Dubuque, Iowa June 2017 DEPARTMENT: Emergency Communications Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 Increase Number of Full time positions to better staff the Center around the clock 2 Upgrading radio system to be P25 Compliant (Federal Mandate). Continue to replace equipment with little funding 3 Alarm Monitoring of City/County Buildings 4 Continue working on developing Standard Operating Guidelines 5 Increase Dispatcher Training hours 6 New or relocation of Center to allow more positions to handle increased call volume. 7 Departmental Quality Assurance Program National Quality Assurance 8 Text to 911 9 IOWA/NCIC vendor change to allow more users through building Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 44 INITIATIVES 2017 – 2018: SHORT-TERM ISSUES AND PROJECTS Dubuque, Iowa June 2017 DEPARTMENT: Emergency Communications Please list issues or projects that you would like for the city to address this next year 2017 – 2018. 1 Additional Employees to help with increased serviced requested and decreasing morale 2 Relocation of, or new Communications Center to add positions to handle call volume 3 Radio System Implementation 4 More training for all employees 5 “Smart 911” Building Profiles 6 New Quality Assurance Program for Department 7 Connecting CAD to City Camera network Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 45 MAJOR CHALLENGES Dubuque, Iowa June 2017 DEPARTMENT: Engineering From your department’s perspective, what are the major challenges facing the city over the next 5 years? Ø Over the past several years budget reductions and reduced staffing though the elimination and freezing of positions within the Engineering Department are now having tangible impacts. Staff have already leveraged technology and modified work practices to increase operational efficiencies. At this current point in time, responsiveness to customer service requests (both commercial and residential) and schedules for accelerated capital project delivery are unsustainable. Direction is needed so front line staff knows where to prioritize efforts. Everything cannot be a number one priority, but there is no clear process as to how conflicting city wide high priorities are handled when adequate resources are not available in either staff time or funds to contract out work. Lack of clarity in this area leads to reduced work quality in order to get everything done on time, if that is the desired outcome than that should be also stated. Ø A measureable percentage of the current city staff will retire within the next 5 years. There will be a strong need for workforce development. The current city employee recruitment process is not set up to meet that need. Recent overall reductions in city staffing levels drive the need for top performers at all positions to maximize work productivity. Millennials are currently the largest generation employed in the workforce. The City’s current recruiting and application process strongly favor baby boomer personality traits, which is counter productive to finding the best and more diversified applicants. The currently vacant workforce development recruiter position should be set as a high priority to fund. The Engineering Department has experience a measure decrease in quality applicants after this position was vacated. The improving economy is only adding additional negative pressure to finding high level applicants. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 46 Ø Better clarity if needed so that all staff understands what the City’s core values & culture are. Reductions to the City’s budget, staffing level and employee benefits over the recent years are having an accumulating impact on the health of our organization. The perception of many employees is that we have devolved from being a Masterpiece on the Mississippi, a national leader in sustainability, and an All-American City or more closely get done what you can with what you have. Is this the new direction? If so it should be stated that efficiency and budget performance are the new goals so employees understand in which direction their thinking and decision making should gravitate towards. Currently mixed messages are perceived to be being sent. An organization’s culture is the shared values, attitudes, standards and beliefs that categorize it. The City’s values need to be re-clarified to employees so they understand why they are coming to work each day. Ø Update to the City’s Strategic Planning Process – The decentralized form of government leads to silos being created between departments. Increasingly city initiatives involve several departments. There is room to make operational improvements and savings if multiple departments were provided a better opportunity to collaborate and develop meaning changes. Because of the overall day-to-day workload and staffing shortages that all departments face, there is not enough time or resources to create special projects that require 3-4 months of work and involve multiple departments. Thus many times no one steps back to see the forest from the trees. The City could benefit from applying Lean principles to multi department work processes which would maximize customer value and create savings while minimizing waste. Another challenge is that only department managers and assistant managers are involved in the City’s formal strategic planning process. Other leadership team members and front line employees who better understand the consequences of new policy implementation have no voice in the process. There is added value that is not being leveraged. Jim Collins says the best organizations equally focus on what not to do and what to stop doing. This concept should be added to the strategic planning process. Ø A next generation integrated and comprehensive pavement management program would increase the return on investment for funds currently being spent. Modern advancements in pavement restoration methods are available compared to what is currently being used in Dubuque. If additional resources were allocated to this effort pavement life cycles could be extended beyond what is currently being obtained in Dubuque. Public Works and Engineering staff to not currently have the time available to research leveraging emerging technology to better avoid accelerated pavement deterioration related to utility repairs, determine improved ROI by increasing crack sealing operations creating a compressive, data driven asset management program that prioritizes paving work. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 47 Ø OSHA Compliance & Construction Safety Program – Current safety practices related to city workers and protection of public at construction sites do not meet industry best practice standards. Since the city does not record near misses, there is a lack of understanding regarding the day-to-day hazards that employees and the public are exposed to on a regular basis. An FY18 improvement request has been approved to support improvements in this area. However it was a one-time allocation. More resources on an annual basis need to be allocated to maintain the current headway being made on this effort. Ø Alliant Energy power plant decommissioning – the potential for this property to be redeveloped could have significant impact on the long-term future of the connection between the Historic Millwork District and the Port of Dubuque. The Gavilon lease at the Shot Tower expires in 2021. If the power plant site and the Gavilon site converted to mixed use development, the potential for using 7th Street as a connection between the HMD and North Port becomes viable. Direction should be provided regarding if the site should remain industrial or convert to mixed use development.. Ø Sanitary Sewer Utility funding – City staff from the W&RRC, Engineering, Public Works and Budget Departments have been meeting on a regular basis to develop a coordinated work and funding plan for the needs of this utility. This group forecasts that the current funding structure is inadequate address deferred maintenance work for the utility to remain resilient. A master plan is needed to establish adequate staffing levels, funding for deferred maintenance work, and ensure there is capacity in the pipe network to address project growth related to the SW Arterial completion. Ø Vacant Water Resources Engineer – This position was eliminated as part of the FY18 budget along with one full time I&I Inspector and the other I&I Inspector position was reduced to 30 hours. This has resulted in significant deficits related to managing the City’s sanitary sewer gravity system. The result of the loss of these FTE’s will result in more deferred maintenance for the gravity system because there are not enough department staffing or funding resources available to keep pace with the system needs. Ø Need for Low Voltage Technician – Computer systems, security systems, video systems and SCADA systems are all kept installed and maintained by low voltage technicians. These systems have been growing exponentially in the past years and will continue to grow at the same rate in the near future. Because these services are outsourced through contracted work by numerous decentralized departments, it is not easy to calculate the total annual expenditure on these services. It is likely that more than $500,000 is spent annually on this work. Due to department staffing shortages, there are no resources available to work will all the departments to calculate this cost. The work would be a 60-90 day project for an individual. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 48 Ø Loss time to perform traditional traffic engineering roles and responsibilities due to the shift and emphasis on the city’s growing surveillance camera system. Traffic Engineering staff is spending a considerable amount of time on surveillance camera system, new installs, operations, and maintenance. Less and less time for Traffic Engineering responsibilities. We are currently hiring consultants to perform Traffic Engineering functions at a considerable higher cost. Ø Broadband expansion, right of way purchasing, development and lease agreements are just of few examples of many data driven initiatives are expediting the need for better city-wide asset management tools to track and document infrastructure and right of way based agreements that are happening throughout the city. Significant time is wasted in many departments trying to locate these pieces of information. Due to departments currently being understaffed, there is no time available to dedicate to solving this problem. Ø There is a need for a citywide surveillance camera master plan. The infrastructure and staffing needs related to the care and feeding of this system grows literally on a monthly basis as new cameras continually being added. The current scale of the camera system has outgrown the initial management structure that established to keep the cameras running. A master plan would be able to assess the benefit of managing the camera system following a utility model. The City’s decentralized form of government creates significant inefficacies by spreading the responsibilities of running the system across many departments. The master plan could also calculate the cost/benefit value of potentially needing dedicated full time staff to manage the program, cost of outsourcing new installs, consolidated budgeting and more efficient operations and maintenance procedures. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 49 MANAGEMENT IN PROGRESS 2017 – 2018 PROJECTS AND ISSUES Dubuque, Iowa June 2017 DEPARTMENT: Engineering Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 Upper Bee Branch Creek Project – Part of the Bee Branch Flood Mitigation Project 2 17th Street/West Locust Reconstruction Project – HUD Resiliency Project – Select consultant and begin preliminary engineering phase. A lot of paperwork. 3 22nd Street/Kaufmann Avenue Reconstruction Project – HUD Resiliency Project – Select consultant and begin preliminary engineering phase. A lot of paperwork. 4 Southwest Arterial Project – Finish design and bidding of phases. $47 M in projects either completed or under construction 2017 December letting - $47 M in bridges and structures will be bid 2018 December letting - highway paving projects will be bid 5 Lowell Street Retaining Wall Repair – Select a consultant for structural design. Get repair completed. 6 Cummins Court Wall Replacement Project – Select a structural engineering consultant. Get wall replaced. 7 Thomas Place Retaining Wall Repair - Select a structural engineering consultant. Get wall replaced. 8 East-West Corridor Study – Preliminary Engineering – Submit an RFP, establish a committee. Select a consultant and begin preliminary engineering. 9 Loras Blvd. and Grandview Avenue Intersection Improvements – Put plans out to bid. Select a contractor and get improvements completed by start of school in fall of 2017. 10 Grandview-Delhi Roundabout – Construction is complete. Waiting on punch list items so project can be closed out with IDOT. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 50 INITIATIVES 2017 – 2018: SHORT-TERM ISSUES AND PROJECTS Dubuque, Iowa June 2017 DEPARTMENT: Engineering Please list issues or projects that you would like for the city to address this next year 2017 – 2018. 1 We need to have all city assets documented in GIS. 2 We need to implement Cartegraph for Water, Storm, and Sanitary for tracking maintenance costs and repairs. Also need to look at implementing for fiber optic, traffic signals and other assets. 3 Staffing issues – Engineering has lost 5 FTE’s yet we still have a significant workload to deal with. 4 Sanitary Sewer Operating Fund – We are severely limited on sanitary funding availability due to bond covenants and borrowing. Very little funding for emergency issues. 5 Storm Sewer Operating Fund – We are severely limited on storm funding availability due to bond covenants and borrowing. Very little funding for emergency issues. 6 Upgrade Finance Software 7 Ability to recharge department staff time to another department’s operating budget. 8 Fill Andre’s position – City’s most important resource is its people – no time for departments to take on this work 9 Fund Sanitary sewer master plan Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 51 MAJOR CHALLENGES Dubuque, Iowa June 2017 DEPARTMENT: Finance From your department’s perspective, what are the major challenges facing the city over the next 5 years? Ø Implementation of GASB 74-Accounting and Financial Reporting for Postemployment Benefits Other Than Pensions, and GASB 77-Tax Abatement Disclosures. Ø Education, promotion, and expansion of utility customer utilization of City’s online tools to receive and pay utility bills, view billing and payment history, and monitor water usage. Ø Replacement software for DBQIQ Portal (online viewing of water usage). Ø Purchasing and Accounts Payable automated workflow process Ø Barrington and Vernon water utility projects. Ø Evaluation of property insurance cost allocation to departments. Ø Implementation of remote entry Employee Timesheet (ETS). Ø Creation of Popular Annual Financial Report (PAFR) Ø Integrate budget preparation and CAFR preparation software. Ø Implement approval process for classification of sole source purchases. Ø Evaluation and implementation of Grant Management Software. Ø RFP and selection of Auditor for the next five years. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 52 MANAGEMENT IN PROGRESS 2017 – 2018 PROJECTS AND ISSUES Dubuque, Iowa June 2017 DEPARTMENT: Finance Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 Standardizing overtime computation for non-exempt employee travel 2 Reimbursing meal expense for same day travel through payroll. 3 Grant Management Software RFP. 4 Implementation of Financial and Utility Billing system upgrades. 5 Appraisal property for adequate insurance recovery cost. 6 Inventory and tagging of computer and communication equipment for internal controls. 7 Implementing inventory tracking at WRRC. 8 Paperless workflow for service workers. 9 Development of standard overhead rate. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 53 INITIATIVES 2017 – 2018: SHORT-TERM ISSUES AND PROJECTS Dubuque, Iowa June 2017 DEPARTMENT: Finance Please list issues or projects that you would like for the city to address this next year 2017 – 2018. 1 Remote Employee Timesheet Implementation 2 RFP for Grant Management Software 3 SRF 2017 Debt Issuances (Kerper & Westside Water Project) 4 Autolink of Finance/Community Plus and Laserfiche Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 54 MAJOR CHALLENGES Dubuque, Iowa June 2017 DEPARTMENT: Fire From your department’s perspective, what are the major challenges facing the city over the next 5 years? Ø Creating a plan for the expanding coverage area and increasing volume of calls for service. Ø Increasing workforce diversity. Ø Preparing for loss of institutional knowledge as senior personnel retire. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 55 MANAGEMENT IN PROGRESS 2017 – 2018 PROJECTS AND ISSUES Dubuque, Iowa June 2017 DEPARTMENT: Fire Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 Transition to new EMS reporting software with mobile application 2 Complete automatic station alerting project (through FY2019) 3 ADA compliance upgrades at stations 2 (FY2017) and Headquarters (FY2018) 4 Accredit with the Center for Fire Accreditation International status (FY2019) 5 Implement HVAC and Lighting improvements within CIP process as recommended in recent study. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 56 INITIATIVES 2017 – 2018: SHORT-TERM ISSUES AND PROJECTS Dubuque, Iowa June 2017 DEPARTMENT: Fire Please list issues or projects that you would like for the city to address this next year 2017 – 2018. 1 Ambulance replacement (FY2017) 2 Fire Pumper replacement (FY2018) 3 Recruit and hold test for entrance exam in fall of 2017 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 57 MAJOR CHALLENGES Dubuque, Iowa June 2017 DEPARTMENT: Health Services From your department’s perspective, what are the major challenges facing the city over the next 5 years? Ø Part-time Animal Control Officers with a maximum 29 hours/week each, with increased demand for service and coverage area, including more need for Police accompanying Animal Control in calls. Ø Reviewing FDA Voluntary Retail Food Regulatory Standards as required by the IDIA contract and ongoing implementation. Ø Staff capacity for Grant writing. Ø Bedbugs: In housing, rental housing, and hotels. Ø Orientation and education of new Environmental Sanitarian. Ø Nuisance enforcement on difficult cases/personal item disposal. Ø National Disaster Resiliency Competition and Bee Branch Healthy Homes Program start-up. Ø FOG Program procedures and enforcement processes. Ø Process for boil order and water main break. • Reaching the public, business, and targeted population in an emergency. • EOC and incident command for responding to emergencies. Ø Lead (water) service line replacements. Ø Animal cruelty and neglect charges and enforcement with Police Department and County Attorney. Ø Certified contractor recruitment for Lead and Health Homes Program. Ø Mental health care access and case management. Ø Opioid abuse and mortality. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 58 MANAGEMENT IN PROGRESS 2017 - 2018 PROJECTS AND ISSUES Dubuque, Iowa June 2017 DEPARTMENT: Health Services Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 Ongoing funding for Lead Hazard Control, Healthy Homes, and Green and Healthy Homes Programs (GHHI). 2 Dubuque County Wellness Coalition 3 EPA PM Advance Program - Air Quality Task Force. Implementation of Path Forward. 4 Obtain and report new air quality data. 5 Crescent Community Health Center Facility planning, space expansion, and changes in Affordable Care Act. 6 Completing FDA Standards. 7 FOG Program standard operating procedures. 8 Animal Control Ordinance Update. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 59 INITIATIVES 2017 - 2018: SHORT-TERM ISSUES AND PROJECTS Dubuque, Iowa June 2017 DEPARTMENT: Health Services Please list issues or projects that you would like for the city to address this next year 2017-2018. 1 Animal Ordinance updates. 2 Emergency Preparedness drills, exercises, and education for staff & leadership team. 3 Wellness Coalition engagement with STAR health indicators. 4 HHLPPS (Lead database) staff training and use. 5 Pets in parks enforcement tracking. 6 Participation in community Opioid Response Team. 7 Listeria assessment and follow-up project for food establishments. 8 FDA training classes for new sanitarian. 9 Iowa Department of Inspections and Appeals Contract Audit. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 60 MAJOR CHALLENGES Dubuque, Iowa June 2017 DEPARTMENT: Housing & Community Development From your department’s perspective, what are the major challenges facing the city over the next 5 years? Ø Reduced funding from all federal programs (CDBG, IFA, and reduced City (General Fund) assistance Ø Staff training budget reduced (staff has training hours needed in order to keep their certificates valid and new staff training needed). Now IPMC training and certifications needed as well Ø Changing citizens’ perception of downtown/Washington area and their perception of the clients that go with it Ø Trying to get more partners involved and increase funding options to go along with the partners Ø Having funds available to market programs Ø Having other funds available to pay staff in order to serve citizens that are over CDBG income guidelines Ø Making citizens aware of HOME Workshop and all that it offers Ø Establishing a tenant base association that is an active association that looks to solve problems facing individual renters between owners, business’s and local/state and federal government that also encourages an active participation in the community. Ø Increase loan funding for established rentals that are rented by low-income people (Rentals that have been damaged by tenants or from lack of proper maintenance). Currently substantial monies have been invested in new rentals that don’t reach all of the vulnerable population, who reside in marginal units. Ø Changing the views and perception of city staff on how we do “business” for people who rent. View the complications of being a renter and how the city could conduct business to meet the needs of renters Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 61 Ø Creation of an inclusive Dubuque that appreciates the mobile lifestyles of next generation work force that values time off and choose to rent instead of home ownership. Ø Lack of staffing/increased workload/staffing levels do not allow for efficiency, accuracy and better customer service Ø Pro-Rated Administrative Fees paid by the US Department of Housing & Urban Development Department based upon the number of units leased is not sufficient to pay total administrative costs. Ø Need more affordable housing in areas of low-poverty (de-concentration of high poverty areas). Ø Increasing housing provider participation in the Housing Choice Voucher Program Ø Need increased participation from property owners for the Assisted Housing programs to increase available units. Ø Voluntary Compliance Agreement reporting and requirements require more staff time taking away time available to assist applicants, participants and property owners. Ø Increasing homeownership opportunities, especially among minority populations. Ø Evaluation of effectiveness of programs and shifting of resources to better meet the needs of minority populations. Ø Support Services for the homeless and near homeless especially those with special needs. Ø Support services for special populations (elderly, extremely low income, minorities, people living with disabilities). Ø Section 8/Assisted Housing Rebrand Ø Increasing housing choice, Assessment of Fair Housing Ø Maintaining enough quality, affordable rental housing Ø Effective and efficient community engagement Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 62 MANAGEMENT IN PROGRESS 2017 – 2018 PROJECTS AND ISSUES Dubuque, Iowa June 2017 DEPARTMENT: Housing and Community Development Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 CHANGE, CIP/TIF Projects 2 Affirmatively Furthering Fair Housing 3 Rental Housing Licensing Program – Identifying unlicensed rental units 4 Outreach for HOME Workshop to make citizens more aware of possible resources 5 Receiving properties through petition of the Court to possible rehab and/or deconstruct when necessary 6 Allocation of emergency funding tenant issues – utilities service shut-off, infestation, and hording, etc.… 7 WebQA and inspection complaints by citizens and tenants. 8 Reduction of Problem Properties and finding resources to change the property into an asset to the community. Keeping properties from becoming vacant and abandoned 9 Installation of web-based software that allows HCV applicants to apply for rental assistance online thus reducing staff time to process paper applications. 10 Housing Department Equity Plan 11 Inclusive Dubuque Housing & Neighborhoods Work/ Network Impact Council representation 12 Supporting quality Low Income Housing Tax Projects 13 Bee Branch Healthy Homes Resiliency Program Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 63 14 Designation of Urban Revitalization Districts to promote quality, affordable housing 15 NAACP and Friends of Fair Housing partnerships, collaboration, and strategies to improve housing conditions for non-majority populations 16 Cross-departmental coordination of City funded grant programs to better capture collective impact of funding and who is benefiting from the programming 17 Increased training on equity and reporting for Purchase of Services Grant recipients 18 Implementing process for Disparate Impact Assessments and using the Equity Tool in policy making 19 Developing funding programs to support construction of new, affordable, owner- occupied and rental housing Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 64 INITIATIVES 2017 – 2018: SHORT-TERM ISSUES AND PROJECTS Dubuque, Iowa June 2017 DEPARTMENT: Housing & Community Development Please list issues or projects that you would like for the city to address this next year 2017 – 2018. 1 Partnering with financial institutions to development a property maintenance program for properties in foreclosure. 2 Diversify funding sources to secure grant-funded positions and allow housing assistance and support regardless of household income 3 Rental education for tenants (orientation); partnering with housing providers, tenants, and Inclusive Dubuque to help this happen. 4 Increased permanent staff positions for the Housing Choice Voucher program to increase efficiency, accuracy of work performed and better customer service. 5 Developing equity teams, understanding of equity for all staff, and the role equity plays in shaping policy 6 Coordination with Budget Department for outcome based programs 7 Socrata implementation, data collection, assessment, and evaluation 8 Increased efficiency and effectiveness for citizen engagement, communication, and complaint resolution 9 Increased awareness and understanding of the need for Housing Choice Voucher and other affordable housing programs Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 65 MAJOR CHALLENGES Dubuque, Iowa June 2017 DEPARTMENT: Human Rights From your department’s perspective, what are the major challenges facing the city over the next 5 years? Ø Developing shared understanding and purpose amongst and between the Inclusive Dubuque sector groups when individuals are in widely different places in terms of understanding and skills related to equity Ø Working through the political polarization impacting the country and community Ø Inclusive Dubuque must rely heavily on volunteers to carry out efforts in the community (as opposed to within institutions with paid staff) and there is lack of clarity on priorities in terms of community based education and engagement efforts Ø Equity and inclusion require long term efforts yet there is public demand for short term fixes. Ø State and federal policy and budget changes may impact ability to meet local community needs. Ø “Normalizing” of hateful rhetoric and overgeneralizations regarding immigrants and refugees may lead to increased instances of hate crimes, implicit bias, and discrimination that will require reactive stance from staff and interfere with ability to be proactive. Ø Increasing the number of departments engaged in equity teams and engaged with traditionally marginalized groups Ø Complexity of issues and fear of loss of funding are fueling competition, distrust, and blame, making it challenging to bring people together in common cause Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 66 MANAGEMENT IN PROGRESS 2017 – 2018 PROJECTS AND ISSUES Dubuque, Iowa June 2017 DEPARTMENT: Human Rights Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 Department Equity Plans: working with six pilot departments one-on-one to identify the data that will be used to examine workforce recruitment and retention, services, community engagement, and grants/contracts through an equity lens 2 Beginning to weave members from additional departments into the equity teams 3 Continuing to expand number of departments developing equity plans 4 Offering continued development for intercultural facilitators and working with them to refine and deliver workshops focused on equity through an intercultural lens 5 Continuing to offer annual fair housing training under the voluntary compliance agreement 6 Developing Cultural Snapshot for Latinx community in Dubuque 7 Compiling results of civic engagement survey regarding areas of interest for workshops around rights, responsibilities, and ways to be an active resident. 8 Working on department equity plan and improving our data collection methods 9 Serving on Inclusive Dubuque Network Impact Council and Peer Learning Council 10 Convening and facilitating the My Brother’s Keeper Network; integrating new VISTA member to support this work 11 Developing process for supporting and collecting data from contracted/purchased services partners around equity and inclusion 12 Working to infuse equity measures and disaggregated data into Socrata dashboard Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 67 INITIATIVES 2017 – 2018: SHORT-TERM ISSUES AND PROJECTS Dubuque, Iowa June 2017 DEPARTMENT: Human Rights Please list issues or projects that you would like for the city to address this next year 2017 – 2018. 1 Continue to support Human Rights Department in facilitating the equity team infrastructure we have developed within the organization 2 Continue to strengthen data-informed decision-making (both qualitative and quantitative) using an equity lens 3 Limited healthcare coverage for community members from the Marshall Islands – needs legislative action 4 Cultural Snapshot for a third cultural community in Dubuque – LGBTQ 5 Support for implementation of Source of Income work group recommendations with Housing Department serving as backbone for the efforts 6 Implementation of workshops resulting from civic engagement survey 7 Support for staff taking time on data collection and publication to strengthen data informed decision making 8 Reinstate the Training and Workforce Development Coordinator position and the Community Engagement Coordinator position – consistency and institutionalization of these efforts suffering without dedicated staff to coordinate the work Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 68 MAJOR CHALLENGES Dubuque, Iowa June 2017 DEPARTMENT: Information Services From your department’s perspective, what are the major challenges facing the city over the next 5 years? Ø Increasing “Cyber” threats pushing a need for policy direction from the Council and City Manager to form a strategy for external intrusions/threats along with internal practices, policies, knowledge, threats and user activity Ø Best practices, management and planning for technology management and leadership Ø Tracking Broadband Public/Private partnerships and contracts Ø Policy direction from Council and City Manager/City Clerk/Legal on expanded needs for records retention need beyond the current file store to mobile communications, social media activity Ø Business Continuity Needs Ø Performance Measures and Open data Ø Staffing to keep moving forward vs. keeping your head above water - Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 69 MANAGEMENT IN PROGRESS 2017 – 2018 PROJECTS AND ISSUES Dubuque, Iowa June 2017 DEPARTMENT: Information Services Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 Socrata Open Performance Dashboard – completion and publishing 2 Broadband partnerships – workflow, updated templates for licensing, marketing to strategic geographical locations and to areas with greatest needs for students and low income 3 Data Center for Co-Location of City IT and Traffic (camera) key assets – who? where? 4 Storage Area Network implementation 5 Asset Inventory/Cyber Liability Assessment and Insurance 6 Accela Permitting and Inspections (includes Building, Mechanical, Electrical, Plumbing, Signs, Rental Licensing and Right Of Way.) There is a connection and integration to International Codes – go live June 2017 7 DBQIQ water portal replacement and paperless billing. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 70 INITIATIVES 2017 – 2018: SHORT-TERM ISSUES AND PROJECTS Dubuque, Iowa June 2017 DEPARTMENT: Information Services Please list issues or projects that you would like for the city to address this next year 2017 – 2018. 1 Broadband Expansion with emphasis on Fiber Expansion, use of available assets, • Targeting corridors of strategic opportunity where business has identified a shortcoming in terms of services or cost and communicating this to potential vendors • Management of existing contracts – determine who is best to have this role • Communication of major city financed fiber/conduit projects in enough advance time for coordination with partners • “Tell the story” of successful projects completed/Market the assets the city has to offer • Education of city staff on process and opportunities Looking for opportunities for low/no cost wireless services for marginalized/low 2 Funding for a Data Center with co-location facilities for city of Dubuque IT and Traffic equipment. Possibly consider 3rd street water tower ICN building as an option in the short term. 3 Use of SharePoint Collaboration to better collaborate and manage city projects 4 Expanded Partnership with Cartegraph • Water • Public Works • Camera inventory, work order and analytics • High performance Organization Training 5 Traffic/Surveillance Cameras • IT Management of servers and telecommunications • Analytics • Partnering with schools, DOT and other agencies for sharing of camera streams 6 Cyber threat, risk, liability assessment and strategy. There is a need for baseline assessment of internal threats and external intrusion/threats followed by a strategy for prevention, mitigation and response to external intrusions/threats along with internal practices, policies, knowledge, threats and user activity Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 71 MAJOR CHALLENGES Dubuque, Iowa June 2017 DEPARTMENT: Leisure Services From your department’s perspective, what are the major challenges facing the city over the next 5 years? Ø Equity a. Services i. Accessibility 1. Office Hours – same as when most work 2. Admin Location (bus stops, physical location, no real address 3. Lack of translation services/availability a. Brochure b. Website 4. Registration requirements (walk-in, cost, etc.) ii. Information 1. Updated website 2. Translation 3. Social media 4. Channel 8 2. Lack of demographic (what info can and cannot ask for) iii. Customer service 1. Proper staff level training 2. Consistent message and style (across all departments) 3. Equitable programming vs traditional (location, race, gender, modern family, cultural consideration, etc.) b. ADA i. Funding needed ii. Comprehensive review (only partial and facilities…not programming and website? c. Employment i. Process of applying (online only, driver’s license) ii. Hiring (civil service, timeline for seasonal hiring) iii. Wage review – make sure competitive and appropriate to job iv. Lack of racial diversity in department v. Leadership positions (managers/supervisors – fulltime/year round) d. Federal Funding Challenges i. CDBG ii. AmeriCorps (Corporation for National and Community Service) iii. 21st Century Grant (LEAP) Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 72 Ø Staffing a. Expertise/expectations vs. reality i. Special license needed ii. Certifications iii. Time available iv. Overload high performers b. Shortage causing higher levels covering open lower level jobs/responsibilities c. Lower level to take on higher level jobs/responsibilities for low pay d. As new projects, priorities are planned and/or approved, staffing levels are not considered/budgeted for Ø Community Facilities and Amenities – “an abundance of fun things to do” a. Citizen expectations are higher (especially those relocating from more populated areas) b. Not keeping up with what younger residents do/will want (Imagine Dubuque: attracting and retaining young professionals) c. Aging Infrastructure throughout department d. Pet policy continues to be issue for newcomers, tourists and half of Dubuque population e. Hike/Bike trails – desires for more f. Community Center(s) concept used in many cities g. Indoor Aquatics h. New park development in newer sub-divisions (currently 6 sites) i. Health activity options ii. Cross generational amenities ii. Funding Ø Perception of areas in Dubuque as not being safe for certain groups a. Less people on trails b. Not using outside amenities and parks c. Low attendance at events/programs d. Lack of diversity Ø Perception of events not being inclusive a. Lack of cultural presence b. Intentional separation based on i. Disdain for department and City ii. Past interactions or experiences iii. Changes of leadership iv. Feelings of not being invited (not being invited to party) Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 73 MANAGEMENT IN PROGRESS 2017 – 2018 PROJECTS AND ISSUES Dubuque, Iowa June 2017 DEPARTMENT: Leisure Services Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 What is next for outdoor pool(s) infrastructure? a. Capital project implementation for mid-term extension of pool life b. Future allocation or planning for renovate vs. replacement 2 Partnerships a. to better provide sustainable services for low-income teen (next generations leaders) age group i. LEAP ii. Evening Playground iii. Future TalkTrade education b. Grade Level Reading i. Continued federal funding for AmeriCorps ii. Sustainable model if funding changes 3 Emerald Ash Borer a. Funding b. Policy c. Strategy 4 Five Flags Study Outcomes Implementation 5 City Wide Flower Planting – address it and additional areas given to care a. Funding b. Staffing c. Contractual 6 MFC Renovation a. Renovation concept plans completed b. Funding i. Colts Building and Ruby Sutton Building Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 74 7 Continued complete streets and trail connectivity/maintenance a. Hike/bike b. Safe routes to parks 8 Measurements (Socrata +) a. Better data tracking of demographics b. Outcomes c. Equity 9 Continued departmental efforts in sustainability 10 ADA review continuation of Leisure Services areas not done yet, completion and implementation Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 75 INITIATIVES 2017 – 2018: SHORT-TERM ISSUES AND PROJECTS Dubuque, Iowa June 2017 DEPARTMENT: Leisure Services Please list issues or projects that you would like for the city to address this next year 2017 – 2018. 1 Lift the hiring freeze to effectively address flowers, Bee Branch and additional landscaping of areas assigned to department 2 Begin Master Planning process and development – Comiskey Park 3 Plan and development of Creek Wood Park 4 Eagle Point Park Environmental Restoration Management Plan Implementation 5 Skate Park a. Engineering docs b. Fundraising c. Construction 6 Miracle Field Partnership development 7 Department Assessment and comparison with competing cities for work force a. Amenities (Facilities, Parks, Playgrounds, Offices, etc.) b. Marketing review i. branding ii. social media iii. distribution c. Programming d. Staffing (levels, structure, etc.) e. Equipment 8 Grade Level Reading a. CSAP redevelopment b. Data sharing/gathering c. Funding Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 76 9 Teen, Young Professional and Senior Programming a. Planning (health/active centric) Funding 10 Department Equity Plan development and implementation Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 77 MAJOR CHALLENGES Dubuque, Iowa June 2017 DEPARTMENT: Library From your department’s perspective, what are the major challenges facing the city over the next 5 years? Ø The major challenge that Dubuque will face will come from decisions made by legislators at the state and federal level as budget continue to be scrutinized for reduction or elimination. At the State of Iowa level, challenges will trickle out as the legislature deals with property taxes and paying back the “rainy day fund.” Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 78 MANAGEMENT IN PROGRESS 2017 – 2018 PROJECTS AND ISSUES Dubuque, Iowa June 2017 DEPARTMENT: Library Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 2 3 4 5 6 7 8 9 10 11 12 13 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 79 INITIATIVES 2017 – 2018: SHORT-TERM ISSUES AND PROJECTS Dubuque, Iowa June 2017 DEPARTMENT: Library Please list issues or projects that you would like for the city to address this next year 2017 – 2018. 1 2 3 4 5 6 7 8 9 10 11 12 13 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 80 MAJOR CHALLENGES Dubuque, Iowa June 2017 DEPARTMENT: Neighborhood Development From your department’s perspective, what are the major challenges facing the city over the next 5 years? Ø Increasing rates of poverty in Dubuque and what is the plan to reduce it? Ø Increase affordable housing throughout the community. De-concentrate poverty/more mixed income neighborhoods. Ø Lack of understanding in the community at large of the importance of affordable housing. Ø Creating an environment and culture in our community of welcoming and inclusiveness. Ø Increased resident involvement and volunteer programs. Reluctance of people to get involved and take responsibility. Ø Continual challenge to truly get residents engaged, empowered to take responsibility for improving the quality of life in their neighborhood and the broader community, rather than relying on city government. There’s heightened expectations that city officials will be able to solve every issue with increased enforcement, i.e. litter enforcement. Ø In spite of significant improvements, challenge of overcoming continuing negative perceptions of Downtown/Washington/North End/Hill area neighborhoods creating challenges to encouraging investments in these neighborhoods. Ø Make sure Dubuque’s prosperity and economic development opportunities are more accessible and inclusive to all. Ø NIMBY Ø Irresponsible rental property owners who do not properly maintain properties, screen tenants, and create havoc in these residential neighborhoods. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 81 MANAGEMENT IN PROGRESS 2017 – 2018 PROJECTS AND ISSUES Dubuque, Iowa June 2017 DEPARTMENT: Neighborhood Development Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 Socrata Work Group 2 Community Engagement Work Group 3 Inclusive Dubuque/Safe Neighborhoods Work Group 4 Continue to work with Housing and CD, CHI, Planning Department, and GDDC to implement the Washington Neighborhood Strategic Plan 5 Administration of Neighborhood Grant Program 6 Neighbor2Neighbor Initiative –Assessment and future direction 7 Supporting development of Washington Neighbors group 8 Re-energize Fenelon-Hill and Hilltop Ivy League Neighborhood groups Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 82 INITIATIVES 2017 – 2018: SHORT-TERM ISSUES AND PROJECTS Dubuque, Iowa June 2017 DEPARTMENT: Neighborhood Development Please list issues or projects that you would like for the city to address this next year 2017 – 2018. 1 Diversity of city’s workforce 2 Increasing Poverty Rates in Community – How do we address this? 3 Central Avenue redevelopment 4 Frozen city positions create stress throughout the organization Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 83 MAJOR CHALLENGES Dubuque, Iowa June 2017 DEPARTMENT: Personnel From your department’s perspective, what are the major challenges facing the city over the next 5 years? Ø Implementing the appropriate changes to the Health and Prescription Drug Plan in order to contain the ever-increasing cost of providing health and prescription drug coverage. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 84 MANAGEMENT IN PROGRESS 2017 – 2018 PROJECTS AND ISSUES Dubuque, Iowa June 2017 DEPARTMENT: Personnel Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 Analyze the responses to the request for proposals for third party administration of the City’s medical plan and stop loss insurance coverage. 2 Analyze the responses to the request for proposals for health benefit consulting and actuarial services. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 85 INITIATIVES 2017 – 2018: SHORT-TERM ISSUES AND PROJECTS Dubuque, Iowa June 2017 DEPARTMENT: Personnel Please list issues or projects that you would like for the city to address this next year 2017 – 2018. 1 Negotiate new contracts with the Police Association. 2 Continue to implement the findings and recommendations related to the City’s compliance with applicable OSHA regulations. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 86 MAJOR CHALLENGES Dubuque, Iowa June 2017 DEPARTMENT: Planning Services From your department’s perspective, what are the major challenges facing the city over the next 5 years? Ø Community Plan to Reduce Poverty: need engaged business leaders, philanthropists, government and school leaders, non-profit and faith leaders, and community members who have lived with the stresses of poverty to develop and commit to a community plan to reduce poverty in Dubuque (see 2015 Central Iowa Opportunity Community Plan). Ø Housing Affordability, Mix & Location: expand quality affordable housing inventory and mixed-use development across the community to attract and retain diverse workforce; inventory should be affordable to low / moderate income households and include owner-occupied and rental properties. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 87 MANAGEMENT IN PROGRESS 2017 – 2018 PROJECTS AND ISSUES Dubuque, Iowa June 2017 DEPARTMENT: Planning Services Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 11. Economic Impact of Historic Preservation-Marketing Plan: Planning Services staff established partnership with Heritage Works in October 2016. Historic Preservation Commission submitted CIP request to City Manager’s Office in October 2016. City Council decision in March 2017 was no CIP funding; encouraged Commission to seek matching funds. Project on hold pending sufficient funding. 2 12. Eagle Point Park National Historic Recognition: Planning Services staff assumed revision of the Eagle Point Park nomination from consultant, which pushed back review/approval process. Completed nomination to the National Register of Historic Places (NRHP). Expect State approval in June 2017 and Federal approval by October 2017. Provides national recognition and potential funding opportunities. 3 13. Phased Historic/Architectural Survey Report: No funding for Phase VII Survey until FY2019 CIP. Project on hold pending sufficient funding. 4 71. Plan Review Refinements: Planning Services staff submitted draft flow charts for plan review refinements to Development Review Team in December 2016 for initial review and comment. Final versions were approved in March 2017. Moving Engineering to initial step of pre-application conference and clarifying which Department handles construction phase will avoid unnecessary delays and conflicts. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 88 INITIATIVES 2017 – 2018: SHORT-TERM ISSUES AND PROJECTS Dubuque, Iowa June 2017 DEPARTMENT: Planning Services Please list issues or projects that you would like for the city to address this next year 2017 – 2018. 1 None Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 89 MAJOR CHALLENGES Dubuque, Iowa June 2017 DEPARTMENT: Police From your department’s perspective, what are the major challenges facing the city over the next 5 years? Ø The ongoing process of recruitment & hiring. The hiring and training of new officers is a never-ending process through the year. Each time we get closer to authorized strength, we experience unexpected losses of staff. Training continues to impact current officers as they must not only assist the new recruit through the 20-week training process, but must also shoulder the burden of being understaffed. Recruitment of quality candidates for police positions has also become a larger challenge than in the past. This is a challenge seen not only in Dubuque, but by law enforcement agencies across the country. Ø Workforce Recruitment & Retention: Recruit and retain a quality workforce while focusing on citywide intercultural competent initiatives. As tied in with the above, overall recruitment numbers are down, so the diversity of the pool decreases as well. Ø Continue to strengthen landlord cooperation in maintaining positive tenants and properties, while also finding effective methods of addressing noncompliant landlords and marginal properties. Ø As the city continues to evaluate annexation possibilities, the balance between today’s resources and future needs will continue to be challenging. Ø Continue to strengthen our diversity efforts as our community continues to experience new people to our community that have different cultural and value systems. Ø Developing training schedules to allow for adequate in-house training instruction while maintaining an adequate street presence of officers, including the possibility of alternate work schedules. Ø The Dubuque Police Department will see the next “wave” of retirements of the supervisory staff in the next three to seven years, at which time the majority of the senior management team will be eligible to retire. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 90 Ø Current trends in the national public sentiment toward the criminal justice system, particularly police, creates potential for further friction as well as negatively impacting officer morale, response to calls, and recruitment. 2016 saw a rise in public protest nationwide, with many of them turning violent. While Dubuque was spared violent protests, the trend needs to be watched closely. Ø After successfully implementing the body-worn camera (BWC) system, we must continue to monitor the successes and failures and adapt the program as necessary, especially as public demand for video increases and must be balanced by privacy issues. Ø Increased level of shots fired and related violent crime. Fortunately, 2016 saw a decrease in the number of shots fired calls, so we must strive to continue to reduce the incidents. Officers generally find little to no cooperation in these investigations. Besides the immediate threat, these calls greatly diminish the quality of life in specific neighborhoods as well as raise alarm throughout the community. We will need to monitor the effects of changes to Iowa’s gun laws and how they impact the community as well. Ø Dubuque has seen waves of drug related issues the past few years. Opioid addiction has garnered much necessary attention, but methamphetamine has seen a resurgence, as had manufactured marijuana oils. Marijuana oil and methamphetamine both have hazardous production methods and are a major challenge themselves. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 91 MANAGEMENT IN PROGRESS 2017 – 2018 PROJECTS AND ISSUES Dubuque, Iowa June 2017 DEPARTMENT: Police Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1) Crime Strategy – Continue ongoing efforts with Territory Accountability Design, crime analysis and special projects focusing on the goal of community safety and security; Focusing resources at high impact areas while maintaining adequate service to the rest of the community; Full utilization of NRT capabilities. 2) Partnerships with City departments, Library, City Housing, Leisure Services, Dubuque Community School District, Neighborhood Associations, and the Multi-Cultural Center among other partners - Continue to create more visibility and officer presence with our partners, while balancing the need for street officers. 3) Officer Recruitment and Retention – Provide annual recruit testing and continue to explore other testing options. With retirements and career changes, the ongoing effort to fill police vacancies with a diverse and dynamic workforce continues to be a challenge. 4) Accreditation – Continue efforts to maintain national accreditation standards through the partnership with the Commission on Accreditation for Law Enforcement Agencies, Inc. 5) Continue to work with state and federal legislators regarding federal funding for joint city/county drug enforcement efforts coupled with funding for other law enforcement initiatives towards crime prevention, intervention and enforcement efforts; Cooperation with State of Iowa on any potential Crime Study. 6) Continue to work with landlords to solicit suggestions, ideas and cooperation to combat concerns with rental properties, through implementation IPMC, potential code changes and policy changes. 7) Traffic Unit: Continue to promote traffic safety by expanding the activity of this unit to include targeting areas based on Territory Accountability Design data, accident statistics and citizen requests for extra attention. The unit is at two officers when it is authorized three. As staffing levels increase we hope to fill the vacancies. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 92 8) Conducting traffic stop/demographics study through 2016-17 with St. Ambrose University. 9) Work closely with the Dubuque County Sheriff’s Office a new sheriff took office in January 2017. 10) Work closely with community partners on anti-heroin initiatives, including Narcan deployment in squad cars. 11) Continued aggressive response to shots fired incidents Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 93 INITIATIVES 2017 – 2018: SHORT-TERM ISSUES AND PROJECTS Dubuque, Iowa June 2017 DEPARTMENT: Police Please list issues or projects that you would like for the city to address this next year 2017 – 2018. 1) Continue to work with City staff and the 911 Public Safety Committee on the 911 center expansion/relocation and radio transition to P25 compliance; review of plans, proposals and review of potential funding sources, and the PD’s role in the entire process. 2) Continue to strengthen landlord cooperation in maintaining positive tenants and properties, and determine best methods for dealing with less cooperative landlords and properties 3) Continue efforts with neighborhood associations whether formal or informal. 4) Continue role in development of Millwork District, Washington Neighborhood, riverfront development, and along the Bee Branch project. 5) Continue to focus traffic safety throughout the City. 6) Continue to focus on citywide diversity recruitment and retention of a quality workforce. 7) Continue to work on the department’s ICC based recruitment and retention 8) Continued identification, review and potential implementation of best practices as identified by other agencies, the DOJ and the President’s Task Force on 21st Century Policing 9) Development of a shooting range in partnership with the Dubuque County Sheriff’s Office Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 94 MAJOR CHALLENGES Dubuque, Iowa June 2017 DEPARTMENT: Public Information Office From your department’s perspective, what are the major challenges facing the city over the next 5 years? Ø Reduced federal and state funding and support Ø Reduced gaming revenue Ø City staffing levels & succession planning Ø City Council change & vision/leadership consistency Ø Central Avenue Corridor Revitalization Ø Workforce Retention & Recruitment Ø Maintaining momentum in Millwork District and Port of Dubuque Ø Chaplain Schmitt Island Planning, Funding, & Implementation Ø Funding for CIPs & Infrastructure Ø Funding for Southwest Arterial Four-Lane (second two-lane section) Ø Future of I-Net after State Cable Franchise Expiration Ø Market-Appropriate Housing & Annexation Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 95 MANAGEMENT IN PROGRESS 2017 – 2018 PROJECTS AND ISSUES Dubuque, Iowa June 2017 DEPARTMENT: Public Information Office Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 Bee Branch Creek Project Ribbon-Cutting & Related Events 2 Parking Division Workflow Management Development & WebQA Integration 3 Development of New Social Media Policy & Citywide Standards 4 City Focus Magazine on Economic Development 5 Marketing CHANGE Program 6 Plans for City Expo 2017 (Sept. 14) 7 New CivicSend Module to replace Notify Me in CivicPlus 8 HUD Resiliency Grant-Related Outreach for Bee Branch Healthy Homes 9 Materials and digital content for new Art on the River exhibit 10 Water Department Materials for New Boil Advisories/Orders Policy 11 Water Department Mailing for Barrington Lakes & CIWA Customers 12 Management of Bee Branch Creek Message Monitors 13 America’s River III Campaign Communications 14 Internal Audit of City Website Content 15 Review of City Brand and Communications Strategy 16 Discussion of Marketing Assistance for Leisure Services Department Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 96 INITIATIVES 2017 – 2018: SHORT-TERM ISSUES AND PROJECTS Dubuque, Iowa June 2017 DEPARTMENT: Public Information Office Please list issues or projects that you would like for the city to address this next year 2017 – 2018. 1 Review of Frozen Positions & Prioritization Strategy 2 Employee Recruitment & Retention 3 Community Engagement Strategy 4 Socrata Launch & Long-Term Management Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 97 MAJOR CHALLENGES Dubuque, Iowa June 2017 DEPARTMENT: Public Works From your department’s perspective, what are the major challenges facing the city over the next 5 years? Ø Funding – identifying new funding sources to make improvements needed to maintain the infrastructure operations (streets, water, sewer, solid waste, recycling, etc.) Ø Recruiting and Retaining a diverse and skilled workforce. Ø Right Size Staffing – Public Works is challenged in its effort to keep up with maintaining aging assets due to limitations imposed by limited staffing numbers. Ø New federal and state level unfunded mandates and funding cuts. Ø Succession planning for division and departmental management. Ø Total overhaul of the Solid Waste Customer Fee Structure (leveling and equalizing the fees charged to citizens without losing revenue). Ø Automating the collection process (funding, seamless implementation, will this increase efficiency, etc.) Ø Financial stability to support future projects and sustain programs at the DMASWA Landfill site. Specifically funding the long-term improvement projects and the impacts of the SW Arterial and Swiss Valley Road projects on Agency projects Ø Securing additional funding for infrastructure improvements to support operations and programs at the DMASWA Landfill site. (Short-term improvement project) Ø Contracting an additional tonnage to meet the 150,000 ton per year goal for landfill operations by 2019 Ø Identifying and establishing alternative sustainable revenue sources to support diversion programs so as not to rely on the landfill tipping fee to subsidize efforts Ø Maintain the current waste delivery contracts with a competitive fee to prevent the shift to a transfer station as a management option Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 98 Ø The sustainability of the drop-off recycling sites and identification of participants to determine if the program is a benefit to the population that does not have access to curbside recycling. Ø Identify the role of alternative fuel for use in the City Fleet and how to fund this initiative (i.e., CNG fuel, Electric Vehicles (“EV”), etc.) Ø Recruitment of landfill methane customers. Ø Identify funding for the continuation of the Green Alley Program – extend this program to all areas of the City. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 99 MANAGEMENT IN PROGRESS 2017 – 2018 PROJECTS AND ISSUES Dubuque, Iowa June 2017 DEPARTMENT: Public Works Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 Complete the LED Lighting Replacement Project at the Municipal Service Center 2 Complete the expanded 7.5 centerline mile 2017-2018 Asphalt Overlay Program 3 The construction of a new Salt Storage Building (Fabric) 4 The completion of the Municipal Service Center Security Camera Upgrade Project 5 The completion of all ADA curb ramp projects related to the 2017 Asphalt Paving Program 6 The completion of the Pipeline Inspection Equipment Upgrade Project. 7 The completion of the Liquid Deicer Blending System Upgrade Project. 8 The development of a plan to implement curbside collection of electronics. 9 The anticipated Fall 2017 completion of the Cell 9 Phase III Landfill Expansion Projection. 10 Increased the number of qualified business participation in the Hazardous Waste Management Program to reduce environmental and human safety risks and to increase the revenue generated to offset program costs for the residential program 11 Develop a Landfill Gas Beneficial Usage Project at the landfill to displace fossil fuel usage by other entities and to create a revenue center for the Agency (Ongoing). 12 Increase the presence of the DMASWA Education program in Planning Area (Dubuque, Delaware and Clayton counties.) Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 100 13 Evaluate and conduct feasibility studies of several potential diversion programs such as glass drop-off diversion, mattress diversion, fix-it clinics and architectural reuse programs. 14 Internal recruitment to identify a candidate for the newly created promotional opportunity of Landfill Foreman. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 101 INITIATIVES 2017 – 2018: SHORT-TERM ISSUES AND PROJECTS Dubuque, Iowa June 2017 DEPARTMENT: Public Works Please list issues or projects that you would like for the city to address this next year 2017 – 2018. 1 Conduct a review of all current solid waste collection programs and develop a municipal waste management plan for the next 10 years. 2 The restoration of the City’s street reconstruction and rehab program with a focus on concrete pavements. Iowa law precludes the Public Works Department from installing thick pavement overlays on the City’s concrete streets so the work will need to be completed by paving contactors. 3 Ensuring that the garage facility modifications related to CNG are compliant with the Federal regulations and requirements related to CNG vehicle maintenance. 4 Identifying CNG training programs for mechanics’ and drivers. 5 Continuing the in-house equipment training program. 6 Increased training on mobile asset management software. 7 Expanding the department safety program through ongoing monthly programs that will include additional classroom trainings, safety talks, and hands on training and visual demonstrations. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 102 MAJOR CHALLENGES Dubuque, Iowa June 2017 DEPARTMENT: CMO - Sustainability From your department’s perspective, what are the major challenges facing the city over the next 5 years? Ø Taking advantage of existing data (which includes improving existing management systems) and collecting new data in order to make smarter decisions about priorities, funding, etc. as a City organization and communicating that data with residents and partners in order to engage and empower. Ø Continuing to build community support of sustainability and resiliency priorities. Includes proving the ROI for businesses. Ø National, regional and local data regarding climate adaptation shows future impacts to emergency preparedness, public health, infrastructure planning and other key responsibilities is available to help us update community plans in a more proactive way. We need to share the information and build capacity of staff to incorporate this data into planning efforts. Ø Decentralized management of City facilities and fleet make development of programs to conserve resources and develop infrastructure for alternative energy sources complex. Development of coordinated strategies is underway, but will require buy-in and education of all departments. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 103 MANAGEMENT IN PROGRESS 2017 – 2018 PROJECTS AND ISSUES Dubuque, Iowa June 2017 DEPARTMENT: CMO - Sustainability Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 Resilient Community Advisory Commission development, strategic planning, and implementation 2 Socrata Open Data development Bee Branch Community Orchard 5 Integrated Pest management program 6 HUD Resiliency Grant implementation 7 Community-wide solar strategy 8 Local food development: food deserts, community garden capacity building, urban ag policy 9 Energy efficiency & renewable energy improvements in municipal facilities Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 104 INITIATIVES 2017 – 2018: SHORT-TERM ISSUES AND PROJECTS Dubuque, Iowa June 2017 DEPARTMENT: CMO - Sustainability Please list issues or projects that you would like for the city to address this next year 2017 – 2018. 1 Alternative Fuel Fleet Development Strategy (infrastructure & fleet) 2 Development of climate adaptation and resiliency strategies in emergency preparedness, public health, and other planning 3 Investment in infrastructure and partnership with non-profits re: public education to improve the bikability/walkability or Dubuque Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 105 MAJOR CHALLENGES Dubuque, Iowa June 2017 DEPARTMENT: Water From your department’s perspective, what are the major challenges facing the city over the next 5 years? Ø Maintain all process and systems in compliance with EPA and IDNR Water Quality Rules and Regulations Ø Maintaining and operating new developments along the City’s most outer reaches of the water utility network Ø Monitoring and evaluating the chlorine residuals within the Water Distribution’s pressure zones to ensure compliance with state and federal standards, specifically compliance with Disinfectant Byproduct Rule and water quality aging issues. Ø Maintaining and improving the Water Distribution Infrastructure Ø Maintaining and improving process and equipment at the Eagle Point Water Plant Ø Maintenance of the GIS database, ensuring all assets are up to date and entered into GIS Ø Upcoming changes to the Lead and Copper Rule and compliance with the current rule and EPA guidance Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 106 MANAGEMENT IN PROGRESS 2017 – 2018 PROJECTS AND ISSUES Dubuque, Iowa June 2017 DEPARTMENT: Water Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 Creation and publication of the Consumer Confidence Report for 2016 2 Increased monitoring of Well No. 10 to verify whether it is or is not under the influence of the Mississippi River. 3 Operation and maintenance of the Vernon and Barrington Lakes water systems as separate and independent systems. 4 Performing well maintenance on wells 6 and 4 5 Performing inspections on new development infrastructure to ensure it is installed incompliance with City standards and specifications 6 Installation of water system improvements to the Vernon and Barrington Lakes water systems which includes a new pumping station, an estimated 15,000 linear feet of water main, and negotiating with property owners for easement purchases. 7 Resolving low pressures in Zone 2 in and around the Roosevelt Street area. 8 Creation and implementation of a water main break standard operating procedure which includes a communication plan. 9 Water meter replacement project for residents in the Vernon and Barrington Lakes water systems. 10 Development of a new policy to assist residents with connection fees specifically addressing establishment of payment plans. 11 Increasing employee engagement and the work ‘happiness’ factor Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 107 INITIATIVES 2017 – 2018: SHORT-TERM ISSUES AND PROJECTS Dubuque, Iowa June 2017 DEPARTMENT: Water Please list issues or projects that you would like for the city to address this next year 2017 – 2018. 1 Identify and map 60 site locations for Lead and Copper sampling, in compliance with the City’s operations permit 2 Replace the online turbidity analyzers for the filters at the water treatment plant. 3 Consult with engineers on the processes at the water plant paying specific attention to the lime slakers, sludge handling facility, and the filters. 4 Initiate a contract to finalize design to resolve the water pressure concerns in Zone 2. 5 Implement a work order system throughout the department; reduce the use of excel spreadsheets and local databases for tracking work required, performed and completed 6 Evaluate all technology used within the department, replacing or implementing new technology including equipment and systems to increase efficiencies and duplication. 7 Implement policy and procedure to centralize all data collected within the department to reduce duplicate locations where data may be found or stored on paper with an individual 8 Identify one or two people to champion the department’s website and provide training for those individuals. 9 Establish an employee centric regulation success path starting with an education and training program for each staff member focused on the employee’s career goals and the needs of the department. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 108 MAJOR CHALLENGES Dubuque, Iowa June 2017 DEPARTMENT: Water & Resource Recovery Center From your department’s perspective, what are the major challenges facing the city over the next 5 years? Ø Nutrient Reduction Ø Frequency of major wet weather events Ø Increasing operation and maintenance costs Ø Maintenance and development of collection system infrastructure Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 109 MANAGEMENT IN PROGRESS 2017 – 2018 PROJECTS AND ISSUES Dubuque, Iowa June 2017 DEPARTMENT: Water & Resource Recovery Center Please list departmental projects or issues in progress (meaning there is work currently being done on them). 1 Methane Gas Plan 2 FOG Program 3 Continued Certification of environmental laboratory and adding to capabilities for testing analyses in house Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 110 INITIATIVES 2017 – 2018: SHORT-TERM ISSUES AND PROJECTS Dubuque, Iowa June 2017 DEPARTMENT: Water & Resource Recovery Center Please list issues or projects that you would like for the city to address this next year 2017 – 2018. 1 Improve access to and protection of 42” force main from Terminal Street lift station to the W&RRC. This could be accomplished by constructing a combination walking/biking/maintenance trail over or near the force main, that also connects the south trail to the Mines of Spain Recreation Area. 2 Continue to support cycling in and around Dubuque. Construct more bike racks, bike lanes, sharrows, etc. 3 Create more urban natural areas, increasing animal habitat, improving stormwater retention/detention, and decreasing routine maintenance (mowing, weeding, etc.). Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 111 SECTION 3 PLAN 2017 – 2022 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 112 City of Dubuque Goals 2022 ROBUST LOCAL ECONOMY: DIVERSE BUSINESSES AND JOBS WITH ECONOMIC PROSPERITY VIBRANT COMMUNITY: HEALTHY AND SAFE LIVABLE NEIGHBORHOODS AND HOUSING: GREAT PLACE TO LIVE FINANCIALLY RESPONSIBLE, HIGH PERFORMANCE CITY ORGANIZATION: SUSTAINABLE, EQUITABLE AND EFFECTIVE SERVICE DELIVERY SUSTAINABLE ENVIRONMENT: PRESERVING AND ENHANCING NATURAL RESOURCES PARTNERSHIP FOR A BETTER DUBUQUE: BUILDING OUR COMMUNITY THAT IS VIABLE, LIVABLE AND EQUITABLE DIVERSE ARTS, CULTURE, PARKS AND RECREATION EXPERIENCES AND ACTIVITIES CONNECTED COMMUNITY: EQUITABLE TRANSPORTATION, TECHNOLOGY INFRASTRUCTURE, AND MOBILITY Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 113 City of Dubuque Goals 2022 Worksheet IMPORTANCE Personal Team 1. ROBUST LOCAL ECONOMY: DIVERSE BUSINESSES AND JOBS WITH ECONOMIC PROSPERITY 12 1 2. VIBRANT COMMUNITY: HEALTHY AND SAFE 18 2 3. LIVABLE NEIGHBORHOODS AND HOUSING: GREAT PLACE TO LIVE 28 3 4. FINANCIALLY RESPONSIBLE, HIGH PERFORMANCE CITY ORGANIZATION: SUSTAINABLE, EQUITABLE AND EFFECTIVE SERVICE DELIVERY 29 4 5. SUSTAINABLE ENVIRONMENT: PRESERVING AND ENHANCING NATURAL RESOURCES 38 5 6. PARTNERSHIP FOR A BETTER DUBUQUE: BUILDING OUR COMMUNITY THAT IS VIABLE, LIVABLE AND EQUITABLE 41 6 7. DIVERSE ARTS, CULTURE, PARKS AND RECREATION EXPERIENCES AND ACTIVITIES 42 7 8. CONNECTED COMMUNITY: EQUITABLE TRANSPORTATION, TECHNOLOGY INFRASTRUCTURE, AND MOBILITY 43 8 * The Mayor and City Councilmembers ranked the eight goals from “most important” = 1 to “lesser importance” = 8. The number in this column represents the total score for each goal. Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 114 GOAL 1 ROBUST LOCAL ECONOMY: DIVERSE BUSINESSES AND JOBS WITH ECONOMIC PROSPERITY „ Objectives PRIORITY 1. Create a resilient regional Dubuque economy 7 2. Have the infrastructure and amenities to support economic development and growth: industrial/business parks, streets and utilities, air service and housing 7 3. Retain, expand and grow local businesses, attract new businesses to provide a more diverse tax base and job opportunities 6 4. Have a diverse workforce prepared for 21st century jobs in the global marketplace 6 5. Embrace diverse populations that support a diverse multicultural workforce with equitable opportunities 6 6. Work with government and not-for-profit partners for equitable prosperity: Greater Dubuque Development Corporation, Dubuque Initiatives, Washington Neighborhood Development Corporation, Dubuque Main Street, Dubuque Area Chamber of Commerce, ECIA, Community Foundation of Greater Dubuque, local colleges (100 mile radius), neighborhood associations, Dubuque Community Schools District, Northeast Iowa Community College, Iowa Economic Development Corporation, and others 4 7. Develop future sites for business attraction and expansion 3 8. Have new funding streams for economic development 2 9. Have diverse job opportunities with living wages 2 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 115 „ Value to Residents 1. Young professionals want to live here 2. Our children want to stay or return to raise their families 3. More retail, services and entertainment opportunities – keeping sales tax and dollars in Dubuque 4. Insulation from economic cycles through diverse businesses 5. Variety of job opportunities for residents 6. Variety of educational opportunities and internships for jobs 7. Entrepreneurial opportunities to start and grow a business in Dubuque „ Challenges and Opportunities PRIORITY 1. Availability of local quality workforce and matching educational programs with needs of employers 6 2. Developing job opportunities for all skill levels 5 3. Becoming a community with amenities which is known as a “hot spot” for young professionals 5 4. Diversifying the regional economy – businesses and jobs 5 5. Inclusion of diverse populations to support a multicultural workforce 4 6. Quality of life amenities and services that respond to a multi-cultural workforce 4 7. Opportunities for entrepreneurism and innovation 4 8. Workforce shortage and skill gaps 4 9. High unemployment among minority populations (19%) 4 10. Recruiting new and diverse businesses along Central Avenue and Kerper Boulevard 4 11. Include ex-offenders in the workforce 4 12. Growing reputation and promotion as a resilient city and a place for sustainable businesses, industries and wealth creation 3 13. Rehabilitation of older commercial and industrial structures 3 14. Increasing poverty rate in the Dubuque community 2 15. Recruiting businesses to Downtown with perception of “unsafe” 2 16. Embracing women and the unrepresented in leadership roles and diverse workplace 2 17. Increase salary levels in the regional economy 1 18. Funding and other support for economic growth and development through City partnering with community organizations and projects 1 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 116 „ Challenges and Opportunities (Continued) PRIORITY 19. Growing local businesses with availability of venture capital and locations 1 20. Lack of quality rental workforce housing and what does exist is in areas of poverty concentration 1 21. Complexity of public-private partnerships 1 22. Expanding recreational and entertainment options 1 23. Perception the City investments only going to specific areas: Downtown, Historic Millwork District, TIF Districts 1 24. Access to quality broadband and internet connectivity 0 25. Cost and paying for industrial lot development 0 26. Community support for industrial park development 0 27. Recruiting, retaining and engaging millennials instead of fearing their impacts in the workplace and society 0 28. Increasing online shopping replacing walk in commercial buildings 0 29. Increasing authentic, unique and non-chain businesses 0 30. Revitalizing the JFK corridor 0 „ Actions 2017 – 2019 PRIORITY 1. Master Plan for Chaplain Schmitt Island: Project and Funding 6 2. South Port Redevelopment: Master Plan Adoption 6 3. Central Avenue Corridor Streetscape Plan: Development and Funding 6 4. River Cruise Docking Facilities: Direction and Funding 4 5. Kerper Boulevard Revitalization Report/Plan: Development and Direction 4 6. Public-Private Broadband Partnership Mgmt 7. Parking Ramp Maintenance: Direction and Funding Mgmt 8. Washington Neighborhood Development Corporation: Re- establishment (GDDC) Mgmt 9. Workforce Development City Action Plan: Direction and Development 3 10. City Small Business/Micro Business Program: Development and Funding 2 11. Art on the River: Direction and Future Funding 2 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 117 „ Actions 2017 – 2019 (Continued) PRIORITY 12. Neighborhood Business Association Development: Program and Funding 2 13. Façade Loan Program: Funding 0 14. City Contracts for Services Equity: Direction and Funding 0 15. Southwest Arterial Corridor Business Development 0 16. New Business Attraction Strategy: Direction, Actions and Funding 0 „ Management in Progress 2017 – 2019 TIME 1. Steeple Square Campus: Affordable Housing Open, Event Center Open Completed 2. Transit Service Expansion: Night Service 8/17 3. Riverfront Lease Gavilon Sites (2): Marketing, RFP and Lease, Real Estate Firm Contract 12/17 4. Workforce Market-rate Housing: Rent to Homeownership: Plan Development 12/17 5. Industrial Park Development: Site Certification 12/17 6. Brownfield Area-wide Planning ($200,000 Grant for Blum Project) • Agreement • Clean Up 12/17 10/18 7. Economic Impact of Historic Preservation – Marketing Plan: Budget ’19 Funding 3/18 8. Phased Historic Architectural Survey: Report, Actions and Budget ’19 Funding 3/18 9. Marketing Dubuque Jet Center Services: Marketing Funding 3/18 10. Art on the River Winter Edition: Feasibility Study – Council Report 5/18 11. City Magazine on Economic Development 8/18 12. Art on the River Exhibit: Budget FY ‘19 8/18 13. America’s River III: Fund Raising Launch Ongoing 14. Sale of Art on the River Sculptures: Marketing Ongoing 15. Air Service Expansion: Contact Air Carriers, Incentives for Routes – Funding Ongoing 16. Dubuque Industrial Center South: Marketing and Sales Ongoing 17. Opportunity Dubuque Job Training Programs Ongoing Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 118 „ On the Horizon 2019 – 2023 1. City Economic Development Organization: Staffing and Funding 2. Multicultural Workforce Amenities: Report 3. Retail Attraction Strategy 4. Business Development at the Airport 5. Airport Master Plan: Update 6. Workforce Market-rate Housing: Rent to Homeownership 7. Air Terminal Landscaping: Direction and Funding 8. Business Incentives: Review, Direction and Funding 9. Downtown Housing Creation Grant Program: Development and Funding Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 119 GOAL 2 VIBRANT COMMUNITY: HEALTHY AND SAFE „ Objectives PRIORITY 1. Continue to become an inclusive and equitable community in which all feel welcome, included, and leaving no one behind 7 2. Expand access to healthcare (Crescent, ACA, etc.), including mental health 6 3. Have an efficient public health system that focuses on prevention and wellness 4 4. Have residents feeling safe in any neighborhood and throughout the community 4 5. Have residents feeling that they are part of the solution 4 6. Have a high level of trust between the community and the police 4 7. Continue to provide a timely response to emergency calls for service 4 8. Increase the mutual understanding, knowledge, acceptance of others through community partners 2 9. Have safe, healthy and inclusive neighborhoods citywide 2 10. Improve quality of life by providing resources, facilities and programs for individual enjoyment, enlightenment, wellness, social interaction and education 2 11. Provide reliable wastewater services that meet or exceed regulatory compliance 2 12. Improve the overall quality of life for all 1 „ Value to Residents 1. Everyone is welcome in the Dubuque community 2. Living life without fear or threats 3. Equal treatment for all 4. City services are available for all and delivered in an equitable and fair manner 5. City workforce reflecting the diverse community 6. Feeling safe anywhere in the community Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 120 „ Challenges and Opportunities PRIORITY 1. Addressing the institutional and structural interplay between race and poverty 5 2. Lack of young and diverse leadership and leadership opportunities 5 3. Expanded areas for police and fire services 5 4. Increasing community use of and reliance on social media which has significant misinformation 4 5. Police working with the community to create a safe community for all 4 6. Having access to and treatment for drugs and opioid use 4 7. Recruitment of police and fire staffing and upcoming retirements 4 8. City role and increasing demands for mental health services 4 9. Recent national events with violence and potential impacts on the Dubuque community 3 10. Increasing community trust in City government 3 11. Reducing the fear level of individuals who are different than me and the fear of harassment and different treatment 2 12. Retaining newcomers to Dubuque 2 13. Diversifying the police and fire workforces 2 14. Understanding community health needs and defining the City’s role 2 15. Providing services and products within Dubuque that meet the daily needs of residents from all cultures 1 16. Leveraging programs and activities that foster community solidarity 1 17. Achieving greater equity through strategic actions 1 18. Building trust with residents 1 19. Using technology to create a safe community for all 1 20. Demands for animal control 1 21. EMS being used for general health issues and services 1 22. Community providing services in a fair and equitable manner regardless of who is receiving the service 0 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 121 „ Actions 2017 – 2018 PRIORITY 1. Crime Prevention Program Expansion: Direction and Funding 6 2. Police Staffing: Evaluation Report, Direction and Funding 5 3. Multi Cultural Family Center: Colt Building Direction and Funding 4 4. Community Security/Surveillance System Master Plan and Expansion: Direction, Staffing and Funding 4 5. Mental Health Plan: Program and Needs Assessment, City Role, Direction, City Actions, Funding 4 6. Inclusive Dubuque: Action Plan Mgmt 7. Crescent Community Health Center Facility Space and Service Expansion: Development Agreement and Funding Mgmt 8. Community Engagement: Next Steps and Funding 3 9. Communications Staffing: Direction and Funding 2 10. Homeless Support Services: Direction and Funding (including Families with Young Men 13+) 2 11. After CDBG: Report with Options, Direction, City Actions and Funding 2 12. Leisure Services Equity Plan 1 13. Communications Center Relocation: Direction and Funding 1 14. City Healthcare: Direction, City Role and Funding 1 15. Drug Reduction Action Plan: Problem Analysis, Plan, Development, Direction and Funding 0 16. Alarm Monitoring of City/County Buildings: Direction and Funding 0 17. Childcare: Direction and City Actions 0 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 122 „ Management in Progress 2017 – 2018 PRIORITY 1. Leadership Enrichment After School Program (LEAP): Direction and Funding 9/17 2. Text to 9-1-1 9/17 3. Radio System Upgrade to P25: • Design • Construction 11/17 8/19 4. Neighbor2Neighbor Pilot Initiative: Direction, Expansion 12/17 5. Fats-Oils-Grease (FOG) Program Inspections and Enforcement: Progress Report 1/18 6. Dispatcher Training: Direction and Funding 3/18 7. Communication National Quality Assurance: Funding 3/18 8. CAD Connection to City Camera Network: Funding 3/18 9. “Smart 9-1-1” Building Profiles: Funding 3/18 10. Ambulance Replacement 3/18 11. ADA Audit: • Phase 1 • Phase 2: Study • Phase 1: Implementation 12/18 3/18 3/18 12. Community Solutions Action Plan: Grade Level Reading 5/18 13. Source of Income Implementation of Recommendations: Rebranding Voucher Program 6/18 14. Non-Emergency Mobile/Portable Units Replacement 6/18 15. Water and Resource Recovery Center: Certification of Environmental Laboratory – Expansion of Service 6/18 16. Fire Pumper Replacement 9/18 17. 2018 Community Health Needs Assessment/Health Improvement Plan: Direction and Funding 10/18 18. Automatic Fire Station Alerting Project: Phase 3 Completion 11/18 19. Fire Accreditation: Completion 8/20 20. Housing Grants for Homeowner Rehabilitation Ongoing 21. HUD Voluntary Compliance Agreement: Report and Training Ongoing 22. FDA Voluntary Retail Food Regulatory Standards: Implementation Ongoing 23. Police Officer Recruitment and Retention Ongoing 24. 21st Century Policing: Action Plan: Implementation Ongoing Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 123 „ Management in Progress 2017 – 2018 (Continued) PRIORITY 25. Healthcare Coverage for Residents from the Marshall Islands: Advocacy Ongoing 26. Diverse Police Hiring: Actions, Results Ongoing 27. Equity Report: City Actions „ Major Projects 2017 – 2018 TIME 1. Fire Headquarters and Stations ADA Compliance Upgrades 6/18 2. Fire Station HVAC and Lighting Improvement Projects 2022 „ On the Horizon 2019 – 2023 1. Communitywide Health and Wellness Coordinated Initiative: Direction and Funding 2. Firefighter Internship Program – Recruitment of Diverse Workforce 3. “Culture of Kindness”: Direction 4. Equity Report: City Action 5. Animal Ordinance: Update 6. Fire Protection – West Plan: Station and Staffing Direction and Funding 7. Police Substation: Direction 8. 9-1-1 Center 9. Police Accreditation (2020) Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 124 GOAL 3 LIVABLE NEIGHBORHOODS AND HOUSING: GREAT PLACE TO LIVE „ Objectives PRIORITY 1. Complete the Dubuque Historic Millwork District as a thriving mixed-use development with residential, retail/office, entertainment – a model for developers and other cities 7 2. Have strong vibrant 24/7 residential/central business core (Dubuque Main Street Service Area Downtown, Central Avenue Corridor and Dubuque Millwork District, including residential opportunities, retail and entertainment 7 3. Increase the visual appeal and beauty of the city with attractive gateways, corridors, neighborhoods, homes and businesses 7 4. Increase the availability of affordable housing throughout the city, not in concentrated areas of poverty and low income housing 6 5. Have safe, healthy, inclusive neighborhoods citywide 6 6. Annex areas consistent with the City Council direction 4 7. Have more equitable residential developments and homes with a variety of housing options and price points 4 8. Develop the Washington Neighborhood as a model of community resiliency for other neighborhoods 0 „ Value to Residents 1. Stable property taxes for residents and businesses 2. Choice of livable neighborhoods 3. Opportunities for our children to stay in Dubuque 4. Predictable future development within the city 5. Quality services to residents in annexed areas 6. Affordable quality housing choices and opportunities outside of areas with concentration of poverty 7. Protection of home and property values 8. Preservation of Dubuque’s historic downtown Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 125 „ Challenges and Opportunities PRIORITY 1. Continuing momentum and delivering results in Downtown, Historic Millwork District, Bee Branch Watershed, Riverfront and Central Avenue 6 2. Annexing and expanding the City boundaries with the capacity to fund City services and infrastructure 6 3. Attracting and keeping young professionals and families in Dubuque 6 4. Managing slum and blight through effective enforcement 5 5. Aging City infrastructure needing replacement or major repairs 4 6. Leveraging Federal and State of Iowa funding 4 7. Property owners who are not investing in the maintenance or upgrade of their homes or buildings 4 8. Transforming Downtown (10th to 32nd) 4 9. Addressing “hate” rhetoric in the community 4 10. Addressing community poverty 3 11. Changing demographics and supporting diverse communities and cultures 3 12. Implementing HUD Voluntary Compliance Agreement 2 13. Dispersing and de-centralizing affordable and low-income housing while developing options for affordable housing throughout the community 2 14. Preserving and rehabilitating housing and building stock – oldest in Iowa 2 15. Incorporating Smart Resiliency/Sustainability concepts into projects, developments and redevelopments 2 16. Lack of quality rental units 2 17. Significant student loan debt and difficulty to buy a home 2 18. Funding for major development and redevelopment projects 1 19. Potential elimination of Federal programs: CDBG, housing programs 1 20. Having a variety of housing to meet population needs in same neighborhood 1 21. Staffing and funding for the Washington Neighborhood Development Corporation 0 22. Planning with under-represented groups 0 23. Credit history factor in approval for housing 0 24. Zoning for neighborhood commercial businesses 0 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 126 „ Actions 2017 – 2018 PRIORITY 1. Central Avenue Corridor Improvements: Report and Direction 6 • Avoiding Gentrification • One Way – Two Way • Financing • Residents Buy • Removal: Semi Trucks • Façade: future Funding • Cohesive Plan (GDDG) Going Forward 2. Dilapidated Buildings/Structures in Downtown Redevelopment 6 3. Comprehensive Plan: Completion and Adoption 5 4. Annexation Study Update: Direction 4 5. C.H.A.N.G.E. Program: Implementation Mgmt 6. Historic Millwork District: Parking, Signage Mgmt 7. Westside Water System: Implementation Mgmt 8. Affirmatively Furthering Fair Housing Action Plan: Development Mgmt 9. Residential Housing Upgrade/Flood Protection Program: Next Steps Mgmt 10. Housing TIF: Additional District 3 11. Public Safety in Downtown: Actions for Improving Public Awareness/Public Perception 3 12. Senior Housing: Needs Assessment, Direction and City Actions 2 13. Entrances/Gateways Beautification Plan: Direction, Actions and Funding 2 14. JFK Corridor Revitalization Plan: Direction, City Actions and Funding • Infrastructure Improvements/Roads • Business Development • Bike Friendly Area 2 15. Housing Choice Voucher Program: Staffing and Funding 1 16. Economic Impact of Historic Preservation Marketing Plan: Direction and Funding 1 17. Source of Income Implementation of Recommendations (including expanded affordable housing and rebranding of Housing Choice Voucher Program): Direction and Funding 0 18. Low-Income Housing Tax Credit Projects 0 19. Neighbor2Neighbor Initiative: Assessment Report and Direction 0 20. Historic/Architectural Survey Report: Direction and Funding 0 1st Time Homebuyer Program: Direction 0 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 127 „ Management in Progress 2017 – 2018 TIME 1. Code Enforcement Accela Program: Budget FY ’19 Funding 3/18 2. Flood Wall/Levee Breech Study and Action Plan M/CC Decision 6/18 3. Housing Department Equity Plan: M/CC Presentation 7/18 4. Abandoned/Vacant Buildings Report Ongoing „ Major Projects 2017 – 2018 TIME 1. 17th Street/West Locust Reconstructions Project [HUD Resiliency Project]: Phase 1 8/17 – 12/17 2. Thomas Place Retaining Wall Repair 3/18 3. Lowell Street Retaining Wall Repair 7/18 4. Cummins Court Wall Repair/Water Main Replacement 7/18 5. 22nd Street/Kaufman Avenue Reconstruction Project [HUD Resiliency Project]: Plan and Bid 10/18 „ On the Horizon 2019 – 2023 1. Downtown Housing Incentives; Future Funding 2. Grocery Store in North Dubuque: Direction and City Actions 3. Downtown Loan Program: Direction and Funding 4. Community Plan for Poverty Reduction Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 128 GOAL 4 FINANCIALLY RESPONSIBLE, HIGH PERFORMANCE CITY ORGANIZATION: SUSTAINABLE, EQUITABLE AND EFFECTIVE SERVICE DELIVERY „ Objectives PRIORITY 1. Maintain/improve the City bond rating 6 2. Provide City services responsive to the community 6 3. Provide easy access to City information and services for all 5 4. Increase all/general fund reserve funds to 20% 5 5. Continue to follow statutory debt limit plan 5 6. Maintain and enhance transparent City government and decision making using available technology 6 7. Secure City information and data using the “Best Practices” 4 8. Provide customer-focused and friendly City services 3 9. Create accurate data on City services and use in decision making 2 10. Retain and hire a top quality, diverse City workforce 2 „ Value to Residents 1. Financially sound and responsible City government 2. Easy, convenient access to City information and services 3. Service value for taxes and fees 4. Opportunities to become involved in City governance and planning 5. Secure City information, including personal information 6. Customer-focused City service delivery Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 129 „ Challenges and Opportunities PRIORITY 1. Declining gaming revenues 6 2. Federal funding and policies threatening CDBG; NEA; NEH; IMLS; TIGER; EPA Brownfields; etc. 6 3. Potential state action resulting in the loss of backfill: $1.1 million 5 4. Consistent message from the City on social media – telling the City’s story 4 5. Hiring freeze and increasing demands for City services 4 6. Aging City facilities and equipment needing major repairs or replacement 4 7. Preservation and securing City information and data 4 8. Developing outcome-based, meaningful performance measures and the use of data to enhance City performance 4 9. State of Iowa legislative actions impacting City finances and services 4 10. Retirements and succession planning 3 11. Balancing City service delivery with available resources, City organizational capacity, the community’s expectations and new initiatives 3 12. Climate of distrust in all governments, including City government 3 13. Increasing healthcare costs and workers comp 2 14. Making data driven decisions 2 15. Funding for managers and employees training and professional/personal development 2 16. Triage of social media: misinformation and “fake” news 2 17. ACA repeal or replacement and the impact on the City government 2 18. Misperception and rumors about City government: finances, services and projects 1 19. Coordinating community resiliency preparation, response and recovery from a disaster or crisis 1 20. Following up on the Equity Report with City actions and funding 1 21. Resistance to new or higher taxes or fees 1 22. Shift from face-to-face to web-based contact with City government: impacting skillsets, technology and facilities 1 23. Low interest in public services careers 0 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 130 „ Actions 2017 – 2019 PRIORITY 1. City Services and Staffing: Frozen Positions, Direction and Funding 5 2. City Facilities and Buildings Comprehensive Condition Assessment and Long Term Plan: Scope, Funding and Development 5 3. City Information Security: Best Practices, Plan and Funding 5 4. Data Center Facility: Direction and Funding 5 5. City Corporate Communications Plan: Direction, Development and Funding (including Social Media Policy) 4 6. Declining Gaming Revenues Plan: Development and Direction 4 7. General Fund Reserve Policy [20%]: Direction and Funding 4 8. State Backfill of Commercial/Industrial Tax Revenues: Plan “B” Mgmt 9. City Performance Measurements: Process and Program [Socrata] Open Data Catalog/Data Governance Mgmt 10. Public Signage Promoting Sister Cities Program Mgmt 11. ICMA Fellowship Program: Direction Mgmt 12. Employee Training Philosophy: Direction, Programs and Funding Mgmt 13. Cartegraph Partnership Expansion: Direction Mgmt 14. New Financial Software: Report with Recommendations, Direction and Funding 2 15. Nuisance and Special Assessment Process Review and Standardization: Direction 2 16. Minority/Disadvantaged Business Enterprise: Inventory, Outreach Plan 1 17. Residents Satisfaction Survey: Direction and Funding 1 18. Mobile Vendor Concession Tracking: Direction and Funding 1 19. City Assets Management Tools: Direction and Funding 1 20. Debt Reduction Action Plan: Revision 1 21. Term Limits: Evaluation Report and Direction 1 22. ADA Consultants Transition Report: Direction, City Actions and Funding 0 23. Boards and Commissions Tracking for Demographic Information: Direction and Funding 0 24. Property Tax Reduction Plan: Direction and Development 0 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 131 „ Management in Progress 2017 – 2019 PRIORITY 1. Plans for City Expo 2017 9/17 2. Direct Time Entry and Employee Access Center: Implementation 10/17 3. DBQIQ Portal Software Implementation 10/17 4. InVision Software for ADA Improvements: Implementation 12/17 5. Autolink of Finance Community Plus and Laserfishe 12/17 6. SRF 2017 Debt Issuances (Kerper Project) 1/18 7. Grant Management Software: Contract and Implementation • RFP • Onboard 1/18 6/18 8. Debt Reduction Plan Implementation: Report 2/18 9. Mobile Asset Management Software: Budget FY ’19 Funding 3/18 10. Labor Negotiations and Contract: Police 6/18 11. Water Source Initial Plan and Distribution Hydraulic Model Master Plan: Development 6/18 12. I-Net Future: Strategy and Actions: Remove Site – Water Plant 6/18 13. City Website Audit Ongoing 14. Code of Ordinances: Review and Update Ongoing „ Major Projects 2017 – 2019 TIME 1. HVAC Upgrades a. City Hall b. Historic Federal Building 11/17 12/17 2. Municipal Service Center Improvements a. Security Cameras 7/18 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 132 „ On the Horizon 2019 – 2023 1. New Maintenance Shop Building at Landfill: Direction and Funding 2. New Alternative Revenues Study 3. Records Management and Retention: Direction and Funding 4. Data Center Strategic Plan 5. Departmental: Efficiency/Cost Reduction Plan 6. Spending Cap: Direction 7. Long Term Plan for City Employees: Direction and Funding 8. City Employees Working Remotely/Flex-hours Plan: Direction and Funding 9. Citywide Departmental Work Order System: Direction and Funding 10. Emergency Response Plan for City Utilities Failures: Development Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 133 GOAL 5 SUSTAINABLE ENVIRONMENT: PRESERVING AND ENHANCING NATURAL RESOURCES „ Objectives 1. Reduce the community’s carbon footprint (50% by 2030) 2. Reduce the potential flooding through flood plain management, mitigation and protection 3. Maintain/improve air quality 4. Become a resilient city using sustainable and affordable technology for water, energy, transportation, health and wellness, discard, community engagement – a model community for the world 5. Preserve and enhance Dubuque’s natural resources 6. Reduce energy consumption and increase the use of alternative energy sources in buildings and vehicles 7. Provide safe, dependable drinking water for all residents „ Value to Residents 1. Protecting the natural resources and environment of Dubuque 2. City government using sustainable practices in daily operations 3. Healthy living environment: homes, neighborhoods and community 4. Clean water and air 5. Creating a more livable, viable and equitable community 6. Opportunities for a healthy lifestyle including local food products Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 134 „ Challenges and Opportunities PRIORITY 1. Protecting the Dubuque community from flooding through storm water management 7 2. Taking advantage of existing data and collecting new data to continue to be a smart city 7 3. Funding for “Complete Streets” implementation 5 4. Educating the residents and business to increasing their understanding the benefits of their habits and their impacts on “sustainability” and recognizing the impact of their actions on community resiliency 5 5. Cleaning up and reuse of “Brownfields” sites 5 6. Investing in compliance with consent decree and the nutrient reduction strategy 4 7. Incorporating smart resiliency/sustainability in City organization processes and daily practices 4 8. Protection of at risk infrastructure and utilities 4 9. Maintaining the momentum, adequate staffing and funding for smart resilient initiatives 3 10. Integrating climate adaptation into City operations 3 11. Evolving markets for recyclable materials 3 12. Flood wall breach threats 3 13. Climate changes: rain and flood events 3 14. Environmental justice: who is impacted first? 2 15. Complying with changing Federal and state government regulations and mandates affecting environment/ecological integrity using sustainable best practices 1 16. Community understanding of solid waste and recycling, including curbside collection program 1 17. Building community understanding and support for “sustainability” goals, priorities, actions using outcome-based performance measures 1 18. Improving the storm and groundwater quality 1 19. Cancellation of science-based policies and programs 1 20. Community education on climate changes and environmental sustainability 1 21. Iowa Utility Board regulations regarding alternative energy sources 0 22. Lead and copper rule changes 0 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 135 „ Actions 2017 – 2019 PRIORITY 1. Community-wide Solar Strategy: City Facilities, Expansion and Incentives Direction and Funding 6 2. Alternative Fuel Fleet Strategy: Direction, Actions and Funding 5 3. BioCNG Project a. Water and Resource Recover/Landfill b. Municipal Service Center 5 4. Roosevelt Street Water Tower: Scope, Direction and Funding 4 5. Lead (water) Service Line Replacement: Direction and Funding 4 6. Water and Resource Recovery Center: Nutrient Trading Mgmt 7. Flood Wall Modeling Study: Final Report Mgmt 8. Hydro Power Report: FERC Petition for Permit (2018) Mgmt 9. Cedar Crest Subdivision: Direction and Funding Mgmt 10. Sanitary Sewer Master Plan: Direction and Funding 2 11. SCADA System Overhaul: Direction and Funding (Remote Monitoring) 1 12. Transit Garage CNG and Training: Direction and Funding 1 13. Solid Waste Collection Study: Completion and Direction 0 14. Community Gardens Policy and Guidelines: Direction 0 15. Curbside Collection of Electronics: Direction and Funding 0 16. Back Up Generator: West 3rd 0 17. Solid Waste Management Plan for 10 Years: Review and Direction 0 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 136 „ Management in Progress 2017 – 2019 PRIORITY 1. Water Department Mailings for Barrington Lakes and CIWA Customers 9/17 2. Emerald Ash Borer Program Implementation: Direction and Funding a. Strategy b. Policy c. Funding 9/17 11/17 3/18 3. CNG Truck Purchase (3): Direction and Funding 10/17 4. Bee Branch Community Orchards 10/17 5. Community Climate Action and Resiliency Plan: Adoption 10/17 6. Iowa Economic Development Authority Community Energy: Installation of Improvements, Approval of Municipal Facilities Revolving Fund 12/17 7. Recycling Program: Cart Expansion Direction and Funding: FY ‘19 3/18 8. Path Forward (Air Quality) Plan: Update Report TBD „ Major Projects 2017 – 2019 PRIORITY 1. Water Main Extension Projects a. JFK b. North Cascade 9/17 OTH 2. West 3rd Street Reservoir Back Up Generator: Purchase 10/17 3. Solar Projects (2) 10/17 4. Liquid Deicer Blending System Upgrade Project 11/17 5. Cell Phase III Landfill Expansion 11/17 6. Washington Street 30” Force Main: Phase 1 and Phase 2 4/18 7. Pipelines Inspection Equipment Upgrade Project 6/18 8. Well Maintenance: Well 6 and Well 4 6/18 9. Bee Branch Project (Garfield to Comiskey and Under Railroad) 11/18 10. Municipal Separate Storm Sewer System (MS4) Permit Compliance Program/Projects Ongoing 11. Energy Efficient Street Lights Ongoing 12. Water Tank Inspection and Maintenance: Schedule Ongoing Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 137 „ On the Horizon 2019 – 2023 1. Greenhouse: Direction and Funding 2. Local Food Systems Development-Urban Agricultural Tool Kit 3. STAR Re-certification 4. SCADA Overhaul: Direction and Funding 5. Municipal Service Center: CNG Plan 6. North Cascade Water Main Extension 7. Tamarak Water Main Extension 8. Green Alley Program: Direction and Funding 9. 20” Water Transmission Main (Millwork District to West 3rd Reservoir) 10. Water Line Extension: Southwest Arterial 11. Bee Branch Gate Project: Design 12. 42” Force Main (Terminal Street Lift Station to W & RRC Facility): Plan and Funding 13. 3rd Street Reservoir Study 14. Water Plant Upgrades a. Lime Slakers b. Sludge Handling Facility c. Filters Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 138 GOAL 6 PARTNERSHIP FOR A BETTER DUBUQUE: BUILDING OUR COMMUNITY THAT IS VIABLE AND EQUITABLE „ Objectives 1. Partner for economic and workforce development 2. Partner for culture and arts 3. Partner with education 4. Partner for support for families and children 5. Partner for housing opportunities 6. Partner for equity 7. Partner for healthcare, mental health and wellness 8. Partner for historic preservation 9. Partner for sustainability and resiliency 10. Partner for delivery of human services – meeting the needs of the underserved 11. Lobby and advocate with the Federal government and State of Iowa for Dubuque 12. Increase resident engagement in the City governance processes „ Value to Residents 1. Leveraging community resources – bigger “bang” for tax dollars 2. Enhanced economic development opportunities 3. More ownership of “end” products – residents involved in the process and support outcomes 4. Protection of residents’ interests 5. Equity among all residents 6. Better access and use of City facilities Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 139 „ Challenges and Opportunities PRIORITY 1. Sustaining partnerships beyond the initial project 7 2. Competition among community organizations for limited funds 6 3. Making outcomes that are equitable 5 4. Reduced funding by other agencies for community-based organizations 5 5. Dynamic changing funding and partnerships among local, State of Iowa and federal governments 5 6. Providing public education materials before community engagement and soliciting input 4 7. Duplication of efforts and programs among community organizations 4 8. Conflicts between pro-government/more government anti- government/less government in developing and maintaining services 4 9. Maintaining partnerships in turbulent times 4 10. Shared responsibility among partners 3 11. Equity becoming ingrained in City workforce recruitment and replacement 3 12. Tax policy reform at State of Iowa and Federal government impacting charitable giving and tax credit programs 3 13. Developing diverse City and community leadership for the long term 2 14. Attitude: the City should solve it 2 15. Residents questioning the role of government affecting the City’s ability to engage, interact and deliver services 2 16. Establishing clear expectations for City government 1 17. Marketing community engagement opportunities to the community – individuals and partnering organizations 1 18. Understanding the importance of community engagement 1 19. Small number of people solving multiple problems 1 20. Completing the Historic Millwork District with potential loss of FHTC and SHTC 1 21. Marketing, outreach, lack of knowledge about other cultures and equity 1 22. Resource allocation, time for meetings/work projects and City administrative support 0 23. Balancing individual benefits vs. overall community benefits 0 24. Fear of government by undocumented residents 0 25. Gen X and millennials taking leadership roles in local government and their expanding perspectives 0 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 140 „ Actions 2017 – 2019 PRIORITY 1. Project Hope: Coordinator, Evaluation, Next Steps 4 2. Inclusive Dubuque Action Plan: Public Education/Awareness 4 3. GDDC Downtown Transformation Mgmt 4. Population Expansion 3 5. Scholarship Program for Dubuque: Report with Options, Direction, Funding Mechanism 2 „ Management in Progress 2017 – 2019 TIME 1. Four Mounds Foundation/HEART Program: Report; M/CC MOU Agreement 9/17 2. Purchase of Service: Data Collection, Training for Purchase of Service Providers, Reporting Mechanism 9/18 3. My Brother’s Keeper 4. Sister Cities Program: Direction and Next Steps „ Major Projects 2017 – 2019 TIME 1. H & W Building Project: Development Agreement 12/17 2. Flexsteel Project 10/18 3. Southwest Arterial Project [IDOT] 11/19 4. Bee Branch Project: Under Railroad 11/19 2021 5. Historic Millwork District Public Projects „ On the Horizon 2019 – 2023 1. Community Plan for Poverty Reduction 2. Community Partnerships Return on Investment: Report, Direction, City Role/Expectations and Funding Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 141 GOAL 7 DIVERSE ARTS, CULTURE, PARKS AND RECREATION EXPERIENCES AND ACTIVITIES „ Objectives PRIORITY 1. Have well-maintained and upgraded parks and park amenities 7 2. Develop a crowd funded dog park 7 3. Have community events and festivals that bring the Dubuque community together – residents meeting residents 6 4. Have family-oriented programs and activities 5 5. Have parks with amenities for special needs population 5 6. Have recreational programs and activities for all 4 7. Expand arts and cultural opportunities with access for all 4 8. Have more attractive parks and public spaces that are aesthetic pleasing and personally inviting 2 9. Expand year-round recreation and leisure opportunities 1 „ Value to Residents 1. Opportunities for all to experience diverse arts and culture 2. Choice for residents’ leisure time 3. Family oriented activities for all generations 4. Accessible, equitable and diverse recreational programs and activities 5. Access to quality parks and park amenities for all Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 142 „ Challenges and Opportunities PRIORITY 1. Funding for leisure services facilities and programs 7 2. Lacking of indoor aquatics 6 3. Staffing for leisure services, including frozen positions 5 4. Changing leisure and recreation trends (dog park, skate park, etc.) 4 5. Funding for the maintenance of parks and facilities 4 6. Aging parks and park amenities needing upgrade 4 7. Perception that some areas are not safe in Dubuque 4 8. Providing equitable leisure programs and services 3 9. How to equitably deliver City services with less resources 3 10. Increasing demand for new alternative sports 2 11. Funding for ADA compliance 2 12. Developing new parks in newer subdivisions 2 13. Land for parks: difficult topography, availability, “right” locations 1 14. Partnering with schools and other community organizations 1 15. Residents expectations of community/recreation center 1 16. Perception that community events are not inclusive 0 17. Greater frequency of use of outdoors for family activities 0 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 143 „ Actions 2017 – 2019 PRIORITY 1. Citywide Flower Planting Program: Direction and Funding 6 2. Splash Pad: Direction, Location and Funding 6 3. Five Flags Center Study: Direction and Implementation 4 4. Skate Park Development: Fund Raising and Final Plan 4 5. Arts and Culture Master Plan Implementation: Direction, City Actions and Funding 4 6. Jackson Park Pilot for Neighborhood Engagement a. Youth Group b. Funding for Improvements Mgmt 7. Eagle Point Park Ecological Restoration and Management Plan Mgmt 8. Leisure Service/Parks and Recreation Department Assessment Mgmt 9. Comiskey Park Rehabilitation Mgmt 10. Dog Park: Direction, Crowd Funded 3 11. Outdoor Pool: Assessment Report, Direction, Funding 2 12. Indoor Aquatic Center: Study, Partners, Direction and Funding 2 13. Bunker Hill Golf Course Irrigation Project – Phase 2: Direction and Funding 1 14. LEAP: Direction (Middle School After School Program) 1 15. Future Talk: Direction 1 16. Evening Playground Program: Direction and Funding 0 17. Emerald Ash Borer: Funding 0 18. Port of Dubuque Marina: Direction 0 19. Leisure Services/Parks and Recreation Staffing and Frozen Positions: Direction and Funding 0 20. FDR Park Development (Possibly with Dubuque County) 0 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 144 „ Major Projects 2017 – 2019 1. Five Flag Theater and Ham House Building Improvements 2. Grand River Center: Upgrade Projects 3. Creekwood Park: Open „ On the Horizon 2019 – 2023 1. Pet Owners and Access to City Parks: Direction 2. Comiskey Park Renovation: Community Engagement, Direction and Funding 3. Library Programs and Funding: Direction 4. Community/Recreation Center Feasibility Study 5. “Pet Friendly” Community: Policy Direction, [Waste Stations, License Requirements for Parks, etc.] Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 145 GOAL 8 CONNECTED COMMUNITY: EQUITABLE TRANSPORTATION, TECHNOLOGY INFRASTRUCTURE, AND MOBILITY „ Objectives PRIORITY 1. Increase and sustain commercial air service 7 2. Have the ability to drive on the Southwest Arterial – Funding [Highway 52] 6 3. Increase public transit ridership by choice 6 4. Improve traffic flow throughout the city (East-West corridor, roundabouts, light synchronization) 6 5. Increase availability, bandwidth and redundancy 6 6. Implement “ Complete Streets” concept 5 7. Become a more pedestrian and bike friendly city 2 8. Implement “Complete Streets” in neighborhoods 2 9. Increase access and affordable equitable service for all populations 1 10. Expand and accommodating the use of alternative vehicles 1 „ Value to Residents 1. Reduced traffic congestion and improved traffic flow 2. Better conditions of streets and sidewalk with eliminated obstructions and improved visibility 3. Commuting through telecommunications 4. Greater economic opportunities 5. Air service access to major hub 6. Choice among alternative transportation modes Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 146 „ Challenges and Opportunities PRIORITY 1. Competition for air service and limited number of carriers operating in the Midwest 7 2. Increasing costs of street maintenance and snow removal 6 3. Working with railroads 5 4. Funding for transportation and connectivity projects 4 5. Rehabilitating concrete streets 4 6. Emerging trends for vehicular travel: Uber/Lyft; autonomous vehicles 4 7. Increasing traffic congestion 4 8. Replacement of gas tax funding 4 9. Increasing number of people walking, biking or using public transportation to go to and from places of employment 3 10. Funding for connecting bike trails 3 11. Funding for “Complete Streets” implementation, including bike/hike ways throughout Dubuque 2 12. Expiration of Mediacom Franchise (2020) 2 13. Shortage of pilots 2 14. Funding and using clean energy for fleet 2 15. Insufficient linking new fiber to City facilities 1 16. Addressing parking concerns, perceptions and issues 1 17. Transit service by choice and serving the needs of all residents 1 18. Shortage of telecommunications providers 1 19. Growing number of residents who would prefer to telecommute to work from home 1 20. Growing demand for winter biking and protected bike lanes 0 21. Decreasing Federal regulations on telecommunications 0 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 147 „ Actions 2017 – 2019 PRIORITY 1. Street Maintenance Program: Service Level and Funding 7 2. East-West Corridor Study Implementation 5 3. New Airport Terminal Landscaping: Direction and Funding 5 4. New Airport Terminal Signage: Direction and Funding 5 5. Traffic Signal Synchronization Citywide Mgmt 6. Telecommunications Public-Private Partnership Projects [10]: Direction and Decision Mgmt 7. Airline Service Expansion Solicitation 2 8. Communications Licenses for Carriers in ROW: Approval 2 9. Community Information Technology Upgrade Plan 1 10. Airport Marketing: Funding 1 11. Corporate Hangar Repair: Direction and Funding 0 12. 4 Laning Southwest Arterial: Direction and IDOT Funding 0 „ Management in Progress 2017 – 2019 1. Airport Sanitary Lagoon Removal: Direction and Funding 2. Evening Service Implementation 3. Smart Transportation Program: Update Report 4. Bus Routes: Update Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 148 „ Major Projects 2017 – 2019 1. Bus Storage Facility Project 2. East-West Roundabouts a. Grandview/University b. University/Pennsylvania c. University/Asbury d. University/Loras 3. Traffic Signal Upgrade (1) 4. Upper Bee Branch CP Railroad Crossing 5. North Cascade Reconstruction Project (to Timber Hyrst Subdivision) 6. Washington Street Improvement Project (7th to 9th) 7. Menards Frontage Road Project 8. Military Road Reconstruction Project 9. Chavenelle Road Rehabilitation Project 10. Chavenelle Road Hike/Bike Trail Project 11. Southwest Arterial Project: English Mill Road 12. ADA Curb Ramp Projects 13. University and Grandview Project „ On the Horizon 2019 – 2023 1. Air Service Expansion Strategy 2. Marketing Air Service to the Business Community 3. Public Access Channel: Report with Options, Direction and Funding 4. Cedar Cross Road: Design 5. Four Laning Highway 20 East: City Advocacy 6. Comprehensive Telecommunications Strategy 7. Bike Mobility Plan: Review 8. Radford/Pennsylvania Roundabout Project 9. Re-Paving Highway 52 (Central from 11th to 21st) Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 149 SECTION 4 ACTION AGENDA 2017 – 2019 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 150 City of Dubuque Policy Agenda 2017 – 2019 Targets for Action TOP PRIORITY Master Plan for Chaplain Schmitt Island South Port Redevelopment Master Plan Central Avenue Corridor Revitalization: Streetscape and Business Development Comprehensive Plan: Adoption Communitywide Solar Strategy Citywide Flower Planting Program Splash Pad East-West Corridor Study: Implementation HIGH PRIORITY Kerper Boulevard Revitalization Report Inclusive Dubuque: Continue Support and Participation Crime Prevention Program Expansion Dilapidated Buildings/Structures Five Flags Center Study Multi Cultural Family Center: Colt Building Direction and Funding River Cruise Docking Facilities Roosevelt Road Water Tower Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 151 City of Dubuque Policy Agenda 2017 – 2019 Targets for Action „ Targets for Action PRIORITY PRIORITY TOP HIGH 1. Master Plan for Chaplain Schmitt Island Top 7 - 2. South Port Redevelopment Master Plan Top 4 - 3. Central Avenue Corridor Revitalization: Streetscape and Business Development Top 4 - 4. Comprehensive Plan: Adoption Top 4 - 5. Communitywide Solar Strategy Top 4 - 6. Citywide Flower Planting Program Top 4 - 7. Splash Pad Top 4 - 8. East-West Corridor Study: Implementation Top 4 - 9. Kerper Boulevard Revitalization Report High 3 6 10. Inclusive Dubuque: Continue Support and Participation High 3 6 11. Crime Prevention Program Expansion High 2 4 12. Dilapidated Buildings/Structures High 2 4 13. Five Flags Center Study High 2 4 14. Multi Cultural Family Center: Colt Building Direction and Funding High 1 4 15. River Cruise Docking Facilities High 1 4 16. Roosevelt Road Water Tower High 0 4 17. Annexation Study Update 2 2 18. City Information Security 2 2 19. Arts and Culture Master Plan Implementation 2 2 20. Street Maintenance Program 2 2 21. Community Security/Surveillance System Master Plan and Expansion 2 1 22. City Services and Staffing 2 0 23. City Facilities and Buildings Comprehensive Condition Assessment and Long Term Plan 1 3 24. New Airport Terminal Landscaping 1 3 25. General Fund Reserve Policy 1 2 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 152 „ Targets for Action (Continued) PRIORITY PRIORITY TOP HIGH 26. Mental Health Plan 1 2 27. Alternative Fuel Fleet Strategy 1 1 28. Declining Gaming Revenues: Projections 1 0 29. Lead Service Line Replacement 0 3 30. New Airport Terminal Signage 0 3 31. Police Staffing Long Term Plan 0 2 32. BioCNG Project 0 1 33. Project Hope 0 1 34. Skate Park Development 0 1 35. City Corporate Communications Plan 0 0 36. Data Center Facility 0 0 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 153 City of Dubuque Management Policy 2017 – 2019 Targets for Action TOP PRIORITY GDDC Downtown Transformation Traffic Signal Synchronization Citywide Westside Water System: Implementation Crescent Community Health Center Development Agreement C.H.A.N.G.E. Program: Implementation Residential Housing Upgrade/Flood Protection Program Comiskey Park Rehabilitation HIGH PRIORITY Cartegraph Partnership Expansion Parking Ramp Maintenance: Direction and Funding Affirmatively Furthering Fair Housing Action Plan: Development ICMA Fellowship Program Teen, Young Professionals and Senior Programming: Jackson Park Pilot Program Leisure Services Department Assessment Water Resource Recovery Center: Nutrient Trading City Performance Measurements/Open Data Catalog/Data-Driven Governance Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 154 City of Dubuque Management Policy 2017 – 2019 Targets for Action „ Targets for Action PRIORITY PRIORITY TOP HIGH 1. GDDC Downtown Transformation Top 6 - 2. Traffic Signal Synchronization Citywide Top 6 - 3. Westside Water System: Implementation Top 5 - 4. Crescent Community Health Center Development Agreement Top 4 - 5. C.H.A.N.G.E. Program: Implementation Top 4 - 6. Residential Housing Upgrade/Flood Protection Program Top 4 - 7. Comiskey Park Renovation Top 4 - 8. Cartegraph Partnership Expansion High 3 6 9. Parking Ramp Maintenance: Direction and Funding High 3 5 10. Affirmatively Furthering Fair Housing Plan: Development High 2 5 11. ICMA Fellowship Program High - 5 12. Teen, Young Professionals and Senior Programming: Jackson Park Pilot Program High - 5 13. Leisure Services Department Assessment High 3 4 14. Water Resource Recovery Center: Nutrient Trading High 2 4 15. City Performance Measurements/Open Data Catalog/Data-Driven Governance High 1 4 16. Eagle Point Park Ecological Restoration and Management Plan 3 2 17. Public-Private Broadband Partnership 2 3 18. Flood Wall Modeling Study 2 3 19. Telecommunications Public-Private Partnership Projects 1 3 20. Hydro Power Report: FERC Petition for Permit 1 2 21. Historic Millwork District: Parking Lot/Signage 0 2 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 155 „ Targets for Action (Continued) PRIORITY PRIORITY TOP HIGH 22. State Backfill: Plan “B” 0 2 23. Cedar Crest Subdivision: Funding 0 1 24. Public Signage Promoting Sister Cities Program 0 0 25. Employee Training Philosophy 0 0 26. Community Engagement: Next Steps 0 0 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 156 City of Dubuque Management in Progress 2017 – 2019 „ Management in Progress 2017 – 2019 1. Steeple Square Campus: Affordable Housing Open, Event Center Open 2. Transit Service Expansion: Night Service 3. Riverfront Lease Gavilon Sites (2): Marketing, RFP and Lease, Real Estate Firm Contract 4. Workforce Market-rate Housing: Rent to Homeownership: Plan Development 5. Industrial Park Development: Site Certification 6. Brownfield Area-wide Planning ($200,000 Grant for Blum Project) • Agreement • Clean Up 7. Economic Impact of Historic Preservation – Marketing Plan: Budget ’19 Funding 8. Phased Historic Architectural Survey: Report, Actions and Budget ’19 Funding 9. Marketing Dubuque Jet Center Services: Marketing Funding 10. Art on the River Winter Edition: Feasibility Study – Council Report 11. City Magazine on Economic Development 12. Art on the River Exhibit: Budget FY ‘19 13. America’s River III: Fund Raising Launch 14. Sale of Art on the River Sculptures: Marketing 15. Air Service Expansion: Contact Air Carriers, Incentives for Routes – Funding 16. Dubuque Industrial Center South: Marketing and Sales 17. Opportunity Dubuque Job Training Programs 18. Leadership Enrichment After School Program (LEAP): Direction and Funding 19. Text to 9-1-1 20. Radio System Upgrade to P25: • Design • Construction 21. Neighbor2Neighbor Pilot Initiative: Direction, Expansion 22. Fats-Oils-Grease (FOG) Program Inspections and Enforcement: Progress Report 23. Dispatcher Training: Direction and Funding 24. Communication National Quality Assurance: Funding 25. CAD Connection to City Camera Network: Funding Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 157 „ Management in Progress 2017 – 2018 26. “Smart 9-1-1” Building Profiles: Funding 27. Ambulance Replacement 28. ADA Audit: • Phase 1 • Phase 2: Study • Phase 1: Implementation 29. Community Solutions Action Plan: Grade Level Reading 30. Source of Income Implementation of Recommendations: Rebranding Voucher Program 31. Non-Emergency Mobile/Portable Units Replacement 32. Water and Resource Recovery Center: Certification of Environmental Laboratory – Expansion of Service 33. Fire Pumper Replacement 34. 2018 Community Health Needs Assessment/Health Improvement Plan: Direction and Funding 35. Automatic Fire Station Alerting Project: Phase 3 Completion 36. Fire Accreditation: Completion 37. Housing Grants for Homeowner Rehabilitation 38. HUD Voluntary Compliance Agreement: Report and Training 39. FDA Voluntary Retail Food Regulatory Standards: Implementation 40. Police Officer Recruitment and Retention 41. 21st Century Policing: Action Plan: Implementation 42. Healthcare Coverage for Residents from the Marshall Islands: Advocacy 43. Diverse Police Hiring: Actions, Results 44. Equity Report: City Actions 45. Code Enforcement Accela Program: Budget FY ’19 Funding 46. Flood Wall/Levee Breech Study and Action Plan M/CC Decision 47. Housing Department Equity Plan: M/CC Presentation 48. Abandoned/Vacant Buildings Report 49. Plans for City Expo 2017 50. Direct Time Entry and Employee Access Center: Implementation 51. DBQIQ Portal Software Implementation 52. InVision Software for ADA Improvements: Implementation 53. Autolink of Finance Community Plus and Laserfishe 54. SRF 2017 Debt Issuances (Kerper Project) 55. Grant Management Software: Contract and Implementation • RFP • Onboard Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 158 „ Management in Progress 2017 – 2019 56. Debt Reduction Plan Implementation: Report 57. Mobile Asset Management Software: Budget FY ’19 Funding 58. Labor Negotiations and Contract: Police 59. Water Source Initial Plan and Distribution Hydraulic Model Master Plan: Development 60. I-Net Future: Strategy and Actions: Remove Site – Water Plant 61. City Website Audit 62. Code of Ordinances: Review and Update 63. Water Department Mailings for Barrington Lakes and CIWA Customers 64. Emerald Ash Borer Program Implementation: Direction and Funding a. Strategy b. Policy c. Funding 65. CNG Truck Purchase (3): Direction and Funding 66. Bee Branch Community Orchards 67. Community Climate Action and Resiliency Plan: Adoption 68. Iowa Economic Development Authority Community Energy: Installation of Improvements, Approval of Municipal Facilities Revolving Fund 69. Recycling Program: Cart Expansion Direction and Funding: FY ‘19 70. Path Forward (Air Quality) Plan: Update Report 71. Four Mounds Foundation/HEART Program: Report; M/CC MOU Agreement 72. Purchase of Service: Data Collection, Training for Purchase of Service Providers, Reporting Mechanism 73. My Brother’s Keeper 74. Sister Cities Program: Direction and Next Steps 75. Airport Sanitary Lagoon Removal: Direction and Funding 76. Evening Service Implementation 77. Smart Transportation Program: Update Report 78. Bus Routes: Update Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 159 City of Dubuque Major Projects 2017 – 2019 „ Major Projects 2017 – 2019 1. Fire Headquarters and Stations ADA Compliance Upgrades 2. Fire Station HVAC and Lighting Improvement Projects 3. 17th Street/West Locust Reconstructions Project [HUD Resiliency Project]: Phase 1 4. Thomas Place Retaining Wall Repair 5. Lowell Street Retaining Wall Repair 6. Cummins Court Wall Repair/Water Main Replacement 7. 22nd Street/Kaufman Avenue Reconstruction Project [HUD Resiliency Project]: Plan and Bid 8. HVAC Upgrades a. City Hall b. Historic Federal Building 9. Municipal Service Center Improvements a. Security Cameras 10. Water Main Extension Projects a. JFK b. North Cascade 11. West 3rd Street Reservoir Back Up Generator: Purchase 12. Solar Projects (2) 13. Liquid Deicer Blending System Upgrade Project 14. Cell Phase III Landfill Expansion 15. Washington Street 30” Force Main: Phase 1 and Phase 2 16. Pipelines Inspection Equipment Upgrade Project 17. Well Maintenance: Well 6 and Well 4 18. Bee Branch Project (Garfield to Comiskey and Under Railroad) 19. Municipal Separate Storm Sewer System (MS4) Permit Compliance Program/Projects 20. Energy Efficient Street Lights 21. Water Tank Inspection and Maintenance: Schedule 22. H & W Building Project: Development Agreement 23. Flexsteel Project 24. Southwest Arterial Project [IDOT] Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 160 „ Major Projects 2017 – 2019 25. Bee Branch Project: Under Railroad 26. Historic Millwork District Public Projects 27. Five Flag Theater and Ham House Building Improvements 28. Grand River Center: Upgrade Projects 29. Creekwood Park: Open 30. Bus Storage Facility Project 31. East-West Roundabouts a. Grandview/University b. University/Pennsylvania c. University/Asbury d. University/Loras 32. Traffic Signal Upgrade (1) 33. Upper Bee Branch CP Railroad Crossing 34. North Cascade Reconstruction Project (to Timber Hyrst Subdivision) 35. Washington Street Improvement Project (7th to 9th) 36. Menards Frontage Road Project 37. Military Road Reconstruction Project 38. Chavenelle Road Rehabilitation Project 39. Chavenelle Road Hike/Bike Trail Project 40. Southwest Arterial Project: English Mill Road 41. ADA Curb Ramp Projects 42. University and Grandview Project Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 161 City of Dubuque Action Outlines 2017 – 2019 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 162 GOAL 1 ROBUST LOCAL ECONOMY: DIVERSE BUSINESSES AND JOBS WITH ECONOMIC PROSPERITY ACTION: MASTER PLAN FOR CHAPLAIN SCHMITT PRIORITY ISLAND Policy – Top Key Issues Activities/Milestones Time • Project(s) • Timing • Funding Mechanism • City Responsibilities • Project Priority 1. Parks and Recreation Commission: Review 2. Public Meeting: Additional Input 3. M/CC Decision: Master Plan Formal Adoption 4. M/CC Decision: City Project Direction, Non City Funding 5. M/CC Decision: Contract Relationship 6. M/CC Decision: Award Bid Construction 9/17 10/17 12/17 12/17 3/18 6/18 Responsibility: Assistant City Manager/Economic Development ACTION: SOUTH PORT REDEVELOPMENT MASTER PRIORITY PLAN Policy – Top Key Issues Activities/Milestones Time • Vision • Concept Plan • Projects • Funding • Timing • City Responsibility 1. Complete Area Wide Plan 2. Submit to EPA 3. Receive comment/Acceptance, Funding 4. M/CC Decision: Budget FY ’19 Funding for Initial Steps 5. Pursue ongoing Partners 9/17 9/17 12/17 3/18 Ongoing Responsibility: Economic Development Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 163 ACTION: CENTRAL AVENUE CORRIDOR PRIORITY REVITALIZATION: STREETSCAPE AND Policy – Top BUSINESS DEVELOPMENT Key Issues Activities/Milestones Time • Streetscape Design • One Way/Two Way • Funding A. Streetscape Project 3/18 5/18 7/18 6/19 2019 9/18 1. Issue RFP for Design of Streetscape Design 2. M/CC Decision Award Contract for Streetscape Design 3. Kick off Design 4. Complete Design B. Traffic Signals 1. Traffic Signal Design: 17th and 22nd: Design C. Micro Enterprise Loan 1. Roll out Program Responsibility: Economic Development/Engineering ACTION: KERPER BOULEVARD REVITALIZATION PRIORITY REPORT Policy – High Key Issues Activities/Milestones Time • Vision • Plan • Infrastructure Condition/Needs • Funding A. Sanitation Sewer Project 11/17 2/18 12/18 12/18 11/17 3/18 12/19 1. M/CC Decision: Award Contract for Construction 2. Begin Construction 3. Complete Construction B. Fiber Extension Project 1. Install Conduit (with Sewer) C. Area Project Plan 1. Develop budget proposal 2. M/CC Decision Budget FY ’19 Funding for Plan Development 3. Complete Assessment: Businesses/Infrastructure, Complete Streets Responsibility: Engineering Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 164 ACTION: RIVER CRUISE DOCKING FACILITIES PRIORITY Policy – High Key Issues Activities/Milestones Time • Shovel • Location • Funding Mechanism • Use of Docking • Expedited Construction 1. Develop budget proposal 2. M/CC: Budget FY ’19 Funding for Design 3. Contract Federal Transportation – TIGER, Ferry, Funding – Design 11/17 3/18 Ongoing Responsibility: Engineering/Public Works ACTION: PARKING RAMP MAINTENANCE: DIRECTION PRIORITY AND FUNDING Mgmt – High Key Issues Activities/Milestones Time 1. Propose Assessment of All Parking Ramps – Budget Request 2. M/CC Decision: Budget FY ’19 Funding 11/17 3/18 Responsibility: Economic Development ACTION: PUBLIC-PRIVATE BROADBAND PRIORITY PARTNERSHIP Mgmt Key Issues Activities/Milestones Time 1. M/CC Decision: Communication Ordinance Adoption 2. Develop budget proposal 3. M/CC Decision: Budget FY ’19 Funding 4. Pursue Partners 9/17 11/17 3/18 Ongoing Responsibility: Information Serivces Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 165 „ Management in Progress 2017 – 2019 TIME 1. Steeple Square Campus: Affordable Housing Open, Event Center Open Completed 2. Transit Service Expansion: Night Service 8/17 3. Riverfront Lease Gavilon Sites (2): Marketing, RFP and Lease, Real Estate Firm Contract 12/17 4. Workforce Market-rate Housing: Rent to Homeownership: Plan Development 12/17 5. Industrial Park Development: Site Certification 12/17 6. Brownfield Area-wide Planning ($200,000 Grant for Blum Project) • Agreement • Clean Up 12/17 10/18 7. Economic Impact of Historic Preservation – Marketing Plan: Budget ’19 Funding 3/18 8. Phased Historic Architectural Survey: Report, Actions and Budget ’19 Funding 3/18 9. Marketing Dubuque Jet Center Services: Funding 3/18 10. Art on the River Winter Edition: Feasibility Study 5/18 11. City Magazine on Economic Development 8/18 12. Art on the River Exhibit: Budget FY ‘19 8/18 13. America’s River III: Fund Raising Launch Ongoing 14. Sale of Art on the River Sculptures: Marketing Ongoing 15. Air Service Expansion: Contact Air Carriers, Incentives for Routes – Funding Ongoing 16. Dubuque Industrial Center South: Marketing and Sales Ongoing 17. Opportunity Dubuque Job Training Programs Ongoing Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 166 GOAL 2 VIBRANT COMMUNITY: HEALTHY AND SAFE ACTION: CRIME PREVENTION PROGRAM EXPANSION PRIORITY “You cannot simply arrest your way out of Policy – High crime. That is a short-lived approach. You need to take a holistic approach and do long-term problem solving with community partners” Police Chief Mark Dalsing Key Issues Activities/Milestones Time • Partners • “Best Practices” • CHANGES Program • Restorative Justice Program • Diversion Option • Location: High Impact Crimes • Early Intervention • Public Information: Current Program with Explanation and Desired Outcomes • Number of Low Priority Calls – Fall Off/No Response • Call without citation • Comparison: Crime Statistics (Last 3 Years) 1. Complete inventory/assessment of current programs, activities, partners 2. Identify potential programs/“best practices” and potential partners 3. M/CC Report: Presentation and Direction 5/18 5/18 6/18 Responsibility: Police Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 167 ACTION: MULTICULTURAL FAMILY CENTER: COLT PRIORITY BUILDING DIRECTION AND FUNDING Policy – High Key Issues Activities/Milestones Time • Concept Plan • Timing/Phasing • Project Scope • Funding • Colt Building 1. Complete Concept Plan/Phasing Plan 2. M/CC Decision: Direction 3. Develop Budget Proposal 4. M/CC Decision: Budget FY ’19 Funding for Project 10/17 10/17 11/17 3/18 Responsibility: Leisure Services ACTION: COMMUNITY SECURITY/SURVEILLANCE PRIORITY SYSTEM MASTER PLAN AND EXPANSION Policy Key Issues Activities/Milestones Time • Overall Direction • Projects • Funding • Timing 1. Complete Camera System Inventory and Assessment 2. Develop budget proposal 3. M/CC Report: Inventory, Assessment 4. M/CC Decision: Budget FY ’19 Funding 9/17 11/17 2/18 3/18 Responsibility: Engineering Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 168 ACTION: MENTAL HEALTH PLAN PRIORITY Policy Key Issues Activities/Milestones Time • Community Foundation Assessment • Impact on Police • Crescent: Add Mental • Partner with Dubuque County and State of Iowa • Emergency Bridge Services • City Role and Responsibility • State Funding Level and Services • Children Services: Needed by Families 1. Dubuque County: Additions to Plan – Expanded Services 2. Prepare Report: Impact on City Services and Programs 3. M/CC Presentation: Overview, Report, Legislative Advocacy with State of Iowa 10/17 12/17 12/17 Responsibility: Health/United Way ACTION: POLICE STAFFING LONG TERM PLAN PRIORITY Policy Key Issues Activities/Milestones Time • Staffing Level • Funding • State Academy • Academy/ Decentralization • Funding 1. Develop Police Staffing Long Term Report 2. M/CC Report: Presentation and Direction 3. Complete Full Staffing 5/18 6/18 Ongoing Responsibility: Police Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 169 ACTION: CRESCENT COMMUNITY HEALTH CENTER PRIORITY DEVELOPMENT AGREEMENT Mgmt – Top Key Issues Activities/Milestones Time • City Role • Agreement 1. M/CC Decision: Development Agreement/Funding Direction 10/17 Responsibility: Health ACTION: COMMUNITY ENGAGEMENT: NEXT STEPS PRIORITY Mgmt Key Issues Activities/Milestones Time 1. Hire Consultant for Authentic Community Engagement City Departments/Washington Neighborhood Non Profit Organizations 2. Complete Training 4/18 8/17 Responsibility: „ Management in Progress 2017 – 2019 TIME 1. Leadership Enrichment After School Program (LEAP): Direction and Funding 9/17 2. Text to 9-1-1 9/17 3. Radio System Upgrade to P25: • Design • Construction 11/17 8/19 4. Neighbor2Neighbor Pilot Initiative: Direction, Expansion 12/17 5. Fats-Oils-Grease (FOG) Program Inspections and Enforcement: Progress Report 1/18 6. Dispatcher Training: Direction and Funding 3/18 7. Communication National Quality Assurance: Funding 3/18 8. CAD Connection to City Camera Network: Funding 3/18 9. “Smart 9-1-1” Building Profiles: Funding 3/18 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 170 „ Management in Progress 2017 – 2019 (Continued) TIME 10. Ambulance Replacement 3/18 11. ADA Audit: • Phase 1 • Phase 2: Study • Phase 1: Implementation 12/18 3/18 3/18 12. Community Solutions Action Plan: Grade Level Reading 5/18 13. Source of Income Implementation of Recommendations: Rebranding Voucher Program 6/18 14. Non-Emergency Mobile/Portable Units Replacement 6/18 15. Water & Resource Recovery Center: Certification of Environmental Laboratory – Expansion of Service 6/18 16. Fire Pumper Replacement 9/18 17. 2018 Community Health Needs Assessment/Health Improvement Plan: Direction and Funding 10/18 18. Automatic Fire Station Alerting Project: Phase 3 Completion 11/18 19. Fire Accreditation: Completion 8/20 20. Housing Grants for Homeowner Rehabilitation Ongoing 21. HUD Voluntary Compliance Agreement: Report and Training Ongoing 22. FDA Voluntary Retail Food Regulatory Standards: Implementation Ongoing 23. Police Officer Recruitment and Retention Ongoing 24. 21st Century Policing: Action Plan: Implementation Ongoing 25. Healthcare Coverage for Residents from the Marshall Islands: Advocacy Ongoing 26. Diverse Police Hiring: Actions, Results Ongoing 27. Equity Report: City Actions „ Major Projects 2017 – 2019 TIME 1. Fire Headquarters and Stations ADA Compliance Upgrades 6/18 2. Fire Station HVAC and Lighting Improvement Projects 2022 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 171 GOAL 3 LIVABLE NEIGHBORHOODS AND HOUSING: GREAT PLACE TO LIVE ACTION: COMPREHENSIVE PLAN: ADOPTION PRIORITY Policy – Top Key Issues Activities/Milestones Time • Plan Adoption 1. Planning Commission: Review 2. M/CC Decision: Plan Adoption 8/17 9/17 Responsibility: Planning ACTION: DILAPIDATED BUILDINGS/STRUCTURES PRIORITY Policy – High Key Issues Activities/Milestones Time • Non Residential Program: Purposes/Scope • City Role • Funding 1. Complete Statewide Impact Analysis of Historic Tax Credits 2. Develop budget proposal: non residential structures 3. M/CC Decision: Budget FY ’19 Funding for Non Residential Structures Program 4. Begin program implementation 5. Enforcement: Identification: Licensing 11/17 11/17 3/18 7/18 Ongoing Responsibility: Building ACTION: ANNEXATION STUDY UPDATE PRIORITY Policy Key Issues Activities/Milestones Time • Policy Direction • City Actions 1. Complete Study Update 2. M/CC Presentation 11/17 12/17 Responsibility: Planning Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 172 ACTION: WESTSIDE WATER SYSTEM: PRIORITY IMPLEMENTATION Mgmt – Top Key Issues Activities/Milestones Time • Funding 1. English Mill – Complete Construction 2. Water Extension – Complete Construction 3. Complete Meter Replacements 4. M/CC Decision: Budget FY ’19 Funding for Additional Fire Hydrant 5. Well Abandonment 6. Barrington Lakes Reservoir Abandonment 12/17 12/17 6/18 3/18 6/18 12/18 Responsibility: Water ACTION: CHANGE PROGRAM: IMPLEMENTATION PRIORITY Mgmt – Top Key Issues Activities/Milestones Time • Land Acquisitions • Development Agreements • Sale Agreements 1. M/CC Decision • Property Acquisition • Development Agreement • Sale Agreements Ongoing 7/18 12/18 Responsibility: Housing ACTION: RESIDENTIAL HOUSING UPGRADE/FLOOD PRIORITY PROTECTION PROGRAM Mgmt – Top Key Issues Activities/Milestones Time 1. 78 Units – Approved for Rehabilitation 2. 36 Units – Completed 6/18 6/18 Responsibility: Housing Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 173 ACTION: AFFIRMATIVELY FURTHERING FAIR PRIORITY HOUSING ACTION PLAN: DEVELOPMENT Mgmt – High Key Issues Activities/Milestones Time 1. Full compliance with VCA requirements/reporting. Submitted to HUD every 6 months until VCA is completed 2. Annual Fair Housing Training 1/18 9/18 Responsibility: Housing ACTION: HISTORIC MILLWORK DISTRICT: PARKING PRIORITY LOT/SIGNAGE Mgmt Key Issues Activities/Milestones Time • Location • Land Acquisition • Construction Contract 1. Develop budget proposal 2. M/CC Decision: Property Acquisition 3. M/CC Decision: Construction Contract Award 11/17 3/18 5/18 Responsibility: Economic Development „ Management in Progress 2017 – 2019 TIME 1. Code Enforcement Accela Program: • Budget FY ’19 Funding • Implementation 3/18 Ongoing 2. Flood Wall/Levee Breech Study and Action Plan M/CC Decision 6/18 3. Housing Department Equity Plan: M/CC Presentation 7/18 5. Abandoned/Vacant Buildings Report Ongoing Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 174 „ Major Projects 2017 – 2019 TIME 1. 17th Street/West Locust Reconstruction Project [HUD Resiliency Project]: Phase 1 8/17 – 12/17 2. Thomas Place Retaining Wall Repair 3/18 3. Lowell Street Retaining Wall Repair 7/18 4. Cummins Court Wall Repair/Water Main Replacement 7/18 5. 22nd Street/Kaufman Avenue Reconstruction Project [HUD Resiliency Project]: Plan and Bid 10/18 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 175 GOAL 4 FINANCIALLY RESPONSIBLE, HIGH PERFORMANCE CITY ORGANIZATION: SUSTAINABLE, EQUITABLE AND EFFECTIVE SERVICE DELIVERY ACTION: CITY INFORMATION SECURITY PRIORITY Policy Key Issues Activities/Milestones Time • Insurance • “Best Practices” • Plan • Funding • Equipment 1. Develop Budget Proposal for Security Assessment and Equipment 2. Complete Cyber Security Insurance Policy 3. M/CC Decision: Budget FY ’19 Funding for Security Assessment, Equipment 11/17 12/17 3/18 Responsibility: Information Services ACTION: CITY SERVICES AND STAFFING PRIORITY Policy Key Issues Activities/Milestones Time • Impacts on Departments • Leisure Services Staffing • Service Level • Frozen Positions 1. Review frozen positions, services and staffing needs 2. Develop proposed budget 3. M/CC Decision: Budget FY ‘19 11/17 11/17 3/18 Responsibility: City Manager Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 176 ACTION: CITY FACILITIES AND BUILDINGS PRIORITY COMPREHENSIVE ASSESSMENT AND Policy LONG TERM PLAN Key Issues Activities/Milestones Time • Scope • Funding • Plan 1. Define scope of assessment/plan and determine costs 2. Develop Budget Proposal: Assessment/Plan 3. M/CC Decision: Budget FY ’19 Funding for Assessment/Plan 11/17 11/17 3/18 Responsibility: Building Services ACTION: GENERAL FUND RESERVE POLICY [20%] PRIORITY Policy Key Issues Activities/Milestones Time 1. Develop budget proposal 2. M/CC Decision: Budget FY ’19 Funding for General Fund Reserves 11/17 3/18 Responsibility: Finance ACTION: DECLINING GAMING REVENUES: PRIORITY PROJECTIONS Policy Key Issues Activities/Milestones Time 1. Develop 5 Year Revenue Projects Report 2. M/CC Presentation: Report 2/18 2/18 Responsibility: City Manager Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 177 ACTION: CITY CORPORATE COMMUNICATIONS PRIORITY PLAN Policy Key Issues Activities/Milestones Time • Scope • Activities • Methods • Funding 1. Gather Date – “Best Practices” 2. Review existing approaches and effectiveness 3. Develop a plan – report with options 4. M/CC Work Session: Presentation, Direction 5. M/CC Decision: Budget FY ’19 Funding 10/17 10/17 12/17 1/18 3/18 Responsibility: Public Information ACTION: DATA CENTER FACILITY PRIORITY Policy Key Issues Activities/Milestones Time • Location • Scope of Project • Funding 1. Develop budget proposal 2. M/CC Decision: Budget FY ’19 Funding for Design (possible Airport Old Terminal) 11/17 3/18 Responsibility: Information Services ACTION: CARTEGRAPH PARTNERSHIP EXPANSION PRIORITY Mgmt – High Key Issues Activities/Milestones Time • Scope • Contract/Agreement • Goals • Deliverables 1. Agreement 10/17 Responsibility: City Manager Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 178 ACTION: ICMA FELLOWSHIP PROGRAM PRIORITY Mgmt – High Key Issues Activities/Milestones Time 1. Application TBD Responsibility: City Managers Office ACTION: CITY PERFORMANCE PRIORITY MEASUREMENTS/OPEN DATA Mgmt – High CATALOG/DATA GOVERNANCE (SOCRATA) Key Issues Activities/Milestones Time 1. Open Performance Dashboard/Catalog 2. M/CC Work Session 10/17 1/18 Responsibility: Information Services ACTION: STATE BACKFILL: PLAN “B” PRIORITY Mgmt Key Issues Activities/Milestones Time 1. M/CC Presentation: Plan for Backfill Replacement 2. Advocacy: State Legislature 2/18 Ongoing Responsibility: Budget Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 179 ACTION: PUBLIC SIGNAGE PROMOTING SISTER PRIORITY CITIES PROGRAM Mgmt Key Issues Activities/Milestones Time 1. Finalize Design 2. City Manager: Presentation 9/17 10/17 Responsibility: City Clerk ACTION: EMPLOYEE TRAINING PHILOSOPHY PRIORITY Mgmt Key Issues Activities/Milestones Time 1. Training Program Ongoing Responsibility: Personnel „ Management in Progress 2017 – 2019 PRIORITY 1. Plans for City Expo 2018 9/17 2. Direct Time Entry and Employee Access Center: Implementation 10/17 3. DBQIQ Portal Software Implementation 10/17 4. InVision Software for ADA Improvements: Implementation 12/17 5. Autolink of Finance Community Plus and Laserfiche 12/17 6. SRF 2017 Debt Issuances (Kerper Project) 1/18 7. Grant Management Software: Contract and Implementation • RFP • Onboard 1/18 6/18 8. Debt Reduction Plan Implementation: Report 2/18 9. Mobile Asset Management Software: Budget FY ’19 Funding 3/18 10. Labor Negotiations and Contract: Police 6/18 11. Water Source Initial Plan and Distribution Hydraulic Model Master Plan: Development 6/18 12. I-Net Future: Strategy and Actions: Remove Site – Water Plant 6/18 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 180 „ Management in Progress 2017 – 2019 (Continued) PRIORITY 13. City Website Audit Ongoing 14. Code of Ordinances: Review and Update Ongoing „ Major Projects 2017 – 2019 TIME 1. HVAC Upgrades a. City Hall b. Historic Federal Building 11/17 12/17 2. Municipal Services Center Improvements a. Security Cameras 7/18 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 181 GOAL 5 SUSTAINABLE ENVIRONMENT: PRESERVING AND ENHANCING NATURAL RESOURCES ACTION: COMMUNITYWIDE SOLAR STRATEGY PRIORITY Policy – Top Key Issues Activities/Milestones Time • City Role • Definition of Incentives • Application to City Buildings/ Facilities • Funding • Benefits to City A. Community Incentives for Solar 11/17 3/18 1/18 6/18 7/18 11/18 3/19 1. Develop budget proposal 2. M/CC Decision: Budget FY ’19 for Funding of Solar Incentives B. Solar at City Facilities/Buildings 1. Evaluate Facilities/Buildings for Potential Solar 2. Prepare report 3. M/CC Presentation: Report and Direction 4. Develop budget proposal 5. M/CC Decision: Budget FY ’20 Funding for Solar at City Buildings/Facilities Responsibility: Sustainable Community Coordinator ACTION: ROOSEVELT ROAD WATER TOWER PRIORITY Policy – High Key Issues Activities/Milestones Time • Scope • Design • Funding 1. Identify Engineer 2. M/CC Decision: Award Contract for Planning and Design 3. Complete Preliminary Report 4. Submit intended use plan to State Revolving Fund 5. Bid for Construction 6. Complete final construction documents 7. M/CC Decision: Award Contract for Construction 8. Obtain Funds 9/17 10/17 3/18 3/18 6/18 7/18 8/18/17 TBD Responsibility: Water Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 182 ACTION: ALTERNATIVE FUEL FLEET STRATEGY PRIORITY Policy Key Issues Activities/Milestones Time • Goal • Direction • Type of Vehicle • Funding 1. Complete Report – Alternative Fuel Vehicle Options 2. M/CC Work Session: Presentation, Direction 3. Develop budget proposal 4. M/CC Decision: Budget FY ’19 Funding for Replacement Vehicles 10/17 10/17 11/17 3/18 Responsibility: Sustainable Community Coordinator ACTION: LEAD SERVICE LINE REPLACEMENT PRIORITY Policy Key Issues Activities/Milestones Time • Direction • Funding 1. Prepare report 2. M/CC Work Session: Presentation and Policy Direction 1/18 2/18 Responsibility: Water ACTION: BIO CNG PROJECTS PRIORITY Policy Key Issues Activities/Milestones Time A. Water and Resource Recovery Center 9/17 9/17 10/17 11/17 3/18 1. Construction 2. Develop Operation Plan 3. City Manager: Approval B. Municipal Service Center 1. Develop budget proposal 2. M/CC Decision: Budget FY ’19 Funding for Facility Modification/Staffing Responsibility: Sustainable Community Coordinator Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 183 ACTION: WATER & RESOURCE RECOVERY CENTER: PRIORITY NUTRIENT TRADING Mgmt – High Key Issues Activities/Milestones Time 1. Completion 2019 Responsibility: Water and Resource Recovery Center Manager ACTION: FLOOD WALL MODELING STUDY PRIORITY Mgmt Key Issues Activities/Milestones Time 1. Complete Final Report 2. M/CC Presentation: Final Report 7/18 10/18 Responsibility: Engineering ACTION: HYDRO POWER REPORT: FERC PETITION PRIORITY FOR PERMIT Mgmt Key Issues Activities/Milestones Time 1. M/CC Report 8/18 Responsibility: Engineering ACTION: CEDAR CREST SUBDIVISION: FUNDING PRIORITY Mgmt Key Issues Activities/Milestones Time 1. M/CC Decision: Budget FY ’19 Funding 3/18 Responsibility: Public Works Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 184 „ Management in Progress 2017 – 2019 PRIORITY 1. Water Department Mailings for Barrington Lakes and CIWA Customers 9/17 2. Emerald Ash Borer Program Implementation: Direction and Funding a. Strategy b. Policy c. Funding 9/17 11/17 3/18 3. CNG Truck Purchase (3): Direction and Funding 10/17 4. Bee Branch Community Orchard 10/17 5. Community Climate Action and Resiliency Plan: Adoption 10/17 6. Iowa Economic Development Authority Community Energy Management Program: • Approval of Municipal Facilities Revolving Fund • Installation of Improvements Ongoing 12/17 7. Path Forward (Air Quality) Plan: Update Report 12/17 8. Recycling Program: Cart Expansion Direction and Funding: FY ‘19 3/18 „ Major Projects 2017 – 2019 PRIORITY 1. Water Main Extension Projects a. JFK b. North Cascade Rd 9/17 OTH 2. West 3rd Street Reservoir Back Up Generator: Purchase 10/17 3. Alliant Solar Projects (2) 10/17 4. Liquid Deicer Blending System Upgrade Project 11/17 5. Cell Phase III Landfill Expansion 11/17 6. Washington Street 30” Force Main: Phase 1 and Phase 2 4/18 7. Pipelines Inspection Equipment Upgrade Project 6/18 8. Well Maintenance: Well 6 and Well 4 6/18 9. Bee Branch Project (Garfield to Comiskey and Under Railroad) 11/18 10. Municipal Separate Storm Sewer System (MS4) Permit Compliance Program/Projects Ongoing 11. Energy Efficient Street Lights Ongoing 12. Water Tank Inspection and Maintenance: Schedule Ongoing Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 185 GOAL 6 PARTNERSHIP FOR A BETTER DUBUQUE: BUILDING OUR COMMUNITY THAT IS VIABLE AND EQUITABLE ACTION: INCLUSIVE DUBUQUE: CONTINUE SUPPORT PRIORITY AND PARTICIPATION Policy – High Key Issues Activities/Milestones Time A. Internal 9/17 9/17 10/17 12/17 4/18 Quarterly Quarterly Quarterly Quarterly Quarterly 1. Work with departments on foundations for developing Equity Plans a. Transit b. Library c. Fire 2. Continue to develop City staff skills in applying Equity Lens 3. Integrate “Equity” into Socrata Launch 4. City Manager: Equity Report 5. Conduct Equity Workshops 6. Support departments in developing their use of data to examine equity of service delivery 7. Support departments with POS/Contracted services with integrating Equity Lens in partner organization 8. Support departments in use of community engagement as a tool to improve understanding of inequities for purposes of better service delivery 9. Support Equity Facilitation Team in bringing Equity Lens into their departments 10. Support departments with analyzing workforce data to improve equitable recruitment and retention Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 186 ACTION: INCLUSIVE DUBUQUE ACTION PLAN PRIORITY (Continued) Policy – High Key Issues Activities/Milestones Time B. External Partners Monthly 4/18 1. Work with partners/organizations in learning skills and sharing successes to applying Equity Lens in their work to advance equity in housing, education, economic opportunity, arts and culture, health, transportation 2. Prepare “Annual Equity Report” 3. Partners working on: a. Housing/Neighborhoods b. Education – seeking funds for cultural competency for teachers c. Economic Opportunity d. Arts and Culture – applying Equity Lens to their institutions Responsibility: Human Rights Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 187 ACTION: PROJECT HOPE PRIORITY Policy Key Issues Activities/Milestones Time 1. Complete Need Assessment Childcare in Community 2. Increase Access to Financial Institutions 3. Develop Implementation Plan 4. M/CC Work Session 1/18 1/18 1/18 2/18 Responsibility: Economic Development ACTION: GDDC DOWNTOWN TRANSFORMATION PRIORITY Mgmt – Top Key Issues Activities/Milestones Time Responsibility: Economic Development „ Management in Progress 2017 – 2019 TIME 1. Four Mounds Foundation/HEART Program: Report; M/CC MOU Agreement 9/17 2. Sister Cities Program: Direction and Next Steps 12/17 3. My Brother’s Keeper • Develop Action Steps in Pipeline • Apply Equity Lens to Data • Develop Support and Resource Sharing Among Partners • Improve Outcomes for Academic Performance and Engagement 4/18 4. Purchase of Service: Data Collection, Incorporation of Equity for Purchase of Service Providers, Reporting Mechanism 9/18 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 188 „ Major Projects 2017 – 2019 TIME 1. H & W Building Project: Development Agreement 12/17 2. Flexsteel Project 10/18 3. Southwest Arterial Project [IDOT] 11/19 4. Historic Millwork District Public Projects Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 189 GOAL 7 DIVERSE ARTS, CULTURE, PARKS AND RECREATION EXPERIENCES AND ACTIVITIES ACTION: CITYWIDE FLOWER PLANTING PROGRAM PRIORITY Policy – Top Key Issues Activities/Milestones Time • Scope • Locations • Funding 1. Review major planting areas and needs for renovation/rehabilitation 2. Review newly added landscape areas and maintenance needs; upcoming new landscape City project areas 3. Review staffing and contracts 4. Prepare budget proposal 5. M/CC Revision: Budget FY ’19 Funding for City Flower Plantings 10/17 10/17 11/17 11/17 3/18 Responsibility: Leisure Services ACTION: SPLASH PAD PRIORITY Policy – Top Key Issues Activities/Milestones Time • Scope • Design • Location(s) • Funding 1. Complete research – options, “best practices”, costs, benefits/use, location option 2. Engage community 3. Prepare report 4. M/CC Presentation/Decision: Direction 5. Prepare budget proposal 6. MCC Decision: Budget FY ’20 Funding for Splash Pad 3/18 3/18 4/18 6/18 11/18 3/19 Responsibility: Leisure Services Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 190 ACTION: FIVE FLAGS CENTER STUDY PRIORITY Policy – High Key Issues Activities/Milestones Time • Future Direction • Next Steps • City Role • Funding 1. Complete Study 2. M/CC Presentation: Study 3. M/CC Decision: Direction, Next Steps 10/17 10/17 11/17 Responsibility: Leisure Services ACTION: ARTS AND CULTURE MASTER PLAN PRIORITY IMPLEMENTATION Policy Key Issues Activities/Milestones Time Responsibility: Economic Development ACTION: SKATE PARK DEVELOPMENT PRIORITY Policy Key Issues Activities/Milestones Time • City Role • Partner Role • Funding • Design 1. Issue RFP for Engineering Documents 2. Fund Raising (Private Partners) 3. Complete Construction 10/17 3/18 11/18 Responsibility: Leisure Services Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 191 ACTION: COMISKEY PARK RENOVATION PRIORITY Mgmt – Top Key Issues Activities/Milestones Time 1. Issue RFP 2. Engage Community 3. Complete Construction 10/17 2/18 10/18 Responsibility: Leisure Services ACTION: TEEN, YOUNG PROFESSIONALS AND SENIOR PRIORITY PROGRAMMING: JACKSON PARK PILOT Mgmt – High PROGRAM Key Issues Activities/Milestones Time 1. Develop staff team 2. Plan programming focused on health and active centric 3. Develop budget proposal 4. M/CC Decision: Budget FY ’19 Funding for Programs 9/17 10/17 11/17 3/18 Responsibility: Leisure Services Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 192 ACTION: LEISURE SERVICES DEPARTMENT PRIORITY ASSESSMENT Mgmt – High Key Issues Activities/Milestones Time 1. Access and compare with competing cities for workforce 2. Prepare budget proposal 3. M/CC Decision: Budget FY ’19 Funding for Assessment 4. Visit sites 5. Prepare report on funding 6. Review amenities of competing cities and self assessment 7. Review marketing and branding (inducing social media distribution) 8. Review programming, staffing and equipment 10/17 11/17 3/18 6/18 – 8/18 8/18 10/18 12/18 12/18 Responsibility: Leisure Services ACTION: EAGLE POINT PARK ECOLOGICAL PRIORITY RESTORATION AND MANAGEMENT PLAN Mgmt Key Issues Activities/Milestones Time 1. RFP for current grant 2. Seek grants for additional phases 3. Complete Phase 1 9/17 11/17 6/18 Responsibility: Leisure Services „ Major Projects 2017 – 2019 1. Five Flag Theater and Ham House Building Improvements 2. Grand River Center: Upgrade Projects 3. Creekwood Park: Open Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 193 GOAL 8 CONNECTED COMMUNITY: EQUITABLE TRANSPORTATION, TECHNOLOGY INFRASTRUCTURE, AND MOBILITY ACTION: EAST-WEST CORRIDOR STUDY: PRIORITY IMPLEMENTATION Policy – Top Key Issues Activities/Milestones Time 1. Develop budget proposal 2. M/CC Decision: Direction/Budget FY ’19 Funding for Corridor Design 11/17 1/18 Responsibility: Engineering ACTION: STREET MAINTENANCE PROGRAM PRIORITY Policy Key Issues Activities/Milestones Time • Service Level • Funding 1. Develop budget proposal 2. M/C Decision: Budget FY ’19 Street Program Funding 11/17 3/18 Responsibility: Engineering ACTION: NEW AIRPORT TERMINAL LANDSCAPING PRIORITY Policy Key Issues Activities/Milestones Time • Design • Funding 1. Develop budget proposal 2. M/CC Decision: Budget FY ’19 Funding for Landscaping 11/17 3/18 Responsibility: Airport Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 194 ACTION: NEW AIRPORT TERMINAL SIGNAGE PRIORITY Policy Key Issues Activities/Milestones Time A. Highway 1. Pursue State Funding 2. Install Sign B. Entry Ongoing 9/18 Completed Responsibility: Airport ACTION: TRAFFIC SIGNAL SYNCHRONIZATION PRIORITY CITYWIDE Mgmt – Top Key Issues Activities/Milestones Time Responsibility: Engineering ACTION: TELECOMMUNICATIONS PUBLIC-PRIVATE PRIORITY PARTNERSHIP PROJECTS Mgmt Key Issues Activities/Milestones Time 1. Complete projects (1) 6/18 Responsibility: Information Services Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 195 „ Management in Progress 2017 – 2019 TIME 1. Airport Sanitary Lagoon Removal: Direction and Funding 10/17 2. Evening Service Implementation 10/17 3. Smart Transportation Program: Update Bus Routes Ongoing „ Major Projects 2017 – 2019 1. Bus Storage Facility Project 2. East-West Roundabouts a. Grandview/University b. University/Pennsylvania c. University/Asbury d. University/Loras 3. Traffic Signal Upgrade (1) 4. Upper Bee Branch CP Railroad Crossing 5. North Cascade Reconstruction Project (to Timber Hyrst Subdivision) 6. Washington Street Improvement Project (7th to 9th) 7. Menards Frontage Road Project 8. Military Road Reconstruction Project 9. Chavenelle Road Rehabilitation Project 10. Chavenelle Road Hike/Bike Trail Project 11. Southwest Arterial Project: English Mill Road 12. ADA Curb Ramp Projects 13. University and Grandview Project Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 196 City of Dubuque Action Calendar 2017 – 2019 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 197 MONTH September 2017 1. M/CC Decision: Communications Ordinance Adoption 2. M/CC Decision: Comprehensive Plan Adoption 3. M/CC Decision: MOU Agreement with Four Mounds Foundation/HEART Program Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 198 MONTH October 2017 1. M/CC Decision: Multicultural Family Center Concept Plan/Direction 2. M/CC Decision: Crescent Community Health Center Development Agreement/Funding Direction 3. M/CC Work Session: Open Performance Dashboard/Catalog 4. M/CC Decision: Roosevelt Street Water Tower Planning/Design 5. M/CC Work Session: Alternative Fuel Fleet Report/Direction 6. M/CC Presentation: Five Flags Center Study Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 199 MONTH November 2017 1. M/CC Decision: Kerper Boulevard Sanitation Sewer Award Contract for Construction 2. M/CC Decision: Five Flags Center Direction 3. M/CC Decision: Emerald Ash Borer Policy Direction Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 200 MONTH December 2017 1. M/CC Decision: Chaplain Schmitt Master Plan Adoption/Non City Funding for Veterans Pond 2. M/CC Presentation: Mental Health Report/Legislative Agenda 3. M/CC Presentation: Annexation Study Update 4. M/CC Decision: Real Estate Contract – Marketing Riverfront Leases 5. M/CC Decision: Brownfield for Blum Agreement 6. M/CC Decision: H&W Building Development Project Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 201 MONTH January 2018 1. M/CC Work Session: City Communications Plan 2. M/CC Decision: East-West Corridor Study Design Funding Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 202 MONTH February 2018 1. M/CC Report: Community Security/Surveillance System Inventory/Assessment 2. M/CC Presentation: Declining Gaming Revenues Projections Report 3. M/CC Presentation: State Back Fill Plan 4. M/CC Work Session: Lead Service Lines Replacement Policy Direction 5. M/CC Work Session: Project Hope Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 203 MONTH March 2018 1. M/CC Decision: Chaplain Schmitt Island Contract Relationship 2. M/CC Decision: Historic Millwork District Parking Lot Property Acquisition 3. M/CC Decision: Budget FY ’19 Funding for: ** ** * * * * ** ** ** * a. River Cruise Dock Facility Design b. South Port Initial Steps c. Kerper Boulevard Area-Wide Plan Development d. Public-Private Broadband Partnerships e. Parking Ramp Maintenance Assessment Report f. Multicultural Family Center – Colt Building Remodel g. Community Security/Surveillance System Expansion h. Dilapidated Buildings/Structures Program for Non-Residential Structures i. Westside Water System Additional Fire Hydrants j. City Corporate Communications Plan Implementation k. City Services and Staffing l. City Facilities and Buildings Comprehensive Assessment and Long Term Plan Development m. City Information Security Assessment/Equipment n. General Fund Reserves Policy [20%] o. Data Center Facility Design p. Communitywide Solar Incentives q. Alternative Fuel Fleet Replacement Vehicles r. BioCNG Municipal Service Center – Facility Modification/Staffing s. Cedar Crest Subdivision t. City Flower Planting u. Teen, Young Professional and Senior Programming (Jackson Area) v. Leisure Services Department Assessment Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 204 March 2018 (Continued) w. Street Maintenance Funding x. New Airport Terminal Landscaping y. Marketing Dubuque Jet Center Services ** Top Priority * High Priority z. Art on River Exhibit aa. Dispatcher Training bb. CAD Connection to City Camera Network cc. “Smart 9-1-1” Building Profiles dd. Code Enforcement Accela Program ee. Mobile Asset Management Software ff. Emerald Ash Borer Program gg. Recycling Cart Expansion Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 205 MONTH April 2018 Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 206 MONTH May 2018 1. M/CC Decision: Central Avenue Corridor Streetscape Award Contract for Design 2. M/CC Decision: Historic Millwork District Award Contract for Parking Lot Construction Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 207 MONTH June 2018 1. M/CC Decision: Veterans Pond Award Construction Contract 2. M/CC Report: Crime Prevention Program 3. M/CC Report/Presentation: Police Staffing Long Term Plan/Direction **4. M/CC Presentation/Decision: Splash Pad Direction 5. M/CC Decision: Grant Management Software Award Contract Leader’s Guide 2017/Mayor and City Council/Dubuque, Iowa Copyright © 2017: Lyle Sumek Associates, Inc. Project 170801 208 MONTH July 2018 1. M/CC Presentation: Solar Report on City Facilities/Buildings 2. M/CC Presentation: Housing Department Equity Plan