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Greater Dubuque Development Corporation - Big Life Small City / Opportunity Dubuque Report Copyrighted April 15, 2019 City of Dubuque Action Items # 1. ITEM TITLE: Greater Dubuque Development Corporation - Quarterly Update and Opportunity Dubuque Biannual Report SUMMARY: President and CEO Rick Dickinson to present the quarterly update on the activities of the Greater Dubuque Development Corporation (GDDC). City Manager recommending acceptance of the Opportunity Dubuque Biannual Report to be addressed during the GDDC update. SUGGESTED DISPOSITION: Suggested Disposition: Receiveand File;Approve ATTACHMENTS: Description Type Opportunity Dubuque Report-MVM Memo City Manager Memo Staff Memo- Opportunity Dubuque Staff Memo Opportunity Dubuque Biannual Report Supporting Documentation THE CITY OF Dubuque � AIFA�erlwGh UB E '�� III► Masterpiece on the Mississippi Z°°'�w'2 7A13 2017 TO: The Honorable Mayor and City Council Members FROM: Michael C. Van Milligen, City Manager SUBJECT: Opportunity Dubuque Biannual Report DATE: April 10, 2019 Economic Development Director Jill Connors recommends City Council acceptance of the Opportunity Dubuque Report and Greater Dubuque Development Corporation President and CEO Rick Dickinson will include a presentation as part of his quarterly re po rt. I concur with the recommendation and respectfully request Mayor and City Council approval. �L;� 1��, ��.� Mic ael C. Van Milligen �� MCVM:jh Attachment cc: Crenna Brumwell, City Attorney Teri Goodmann, Assistant City Manager Cori Burbach, Assistant City Manager Jill M. Connors, Economic Development Director Alexis Steger, Housing & Community Development Director Rick Dickinson, Greater Dubuque Development Corp. President & CEO Kristin Dietzel, Greater Dubuque Development Corp. Vice President of Workforce Solutions Economic Development Department DUbUC{U2 5o West 13�^Street THE CTTY OF �,, Dubuque,lowa 52001-4864 AIFNEPeelity Office(563)589-4393 `""��"'" TTY(563)690-6678 UB E t l l l I I http://www.cityofdubuque.org 20D7•2012 Masterpiece on the Mississippi �,3•zo„ TO: Michael C. Van Milligen, City Manager FROM: Jill M. Connors, Economic Development Director SUBJECT: Opportunity Dubuque Biannual Report DATE: April 10, 2019 INTRODUCTION This memo requests time to present updated information on the Opportunity Dubuque program. DISCUSSION Opportunity Dubuque is a nationally-recognized, collaborative job training effort developed in response to local employers' needs for a skilled workforce. Through this initiative, individuals complete industry-driven certifications to upgrade their skills or launch their careers. A win-win for students and employers, Opportunity Dubuque builds career pathways for students to enter the workforce and continue their education and training, while filling employers' demand for talent in high-wage, high-demand careers. Dubuque Works funding, provided by the City of Dubuque, Q Casino/Dubuque Racing Association, and the Dubuque County Board of Supervisors, helps eliminate any financial barriers by providing individuals with scholarships. From those without a high school diploma to dislocated workers, the program has provided opportunities to those who needed it most, while at the same time, strengthening local businesses. Since 2012, Opportunity Dubuque has trained and employed hundreds of individuals in advanced manufacturing, transportation, healthcare, information technology, culinary, and construction and restoration careers. Greater Dubuque Development staff have requested the opportunity to provide the most recent information on the program's accomplishments. RECOMMENDATION/ ACTION STEP I recommend review and acceptance of the attached report. THE CITY OF Dubuque � AIFA�erlwGh UB E '�� III► Masterpiece on the Mississippi Z°°'�w'2 7A13 2017 TO: The Honorable Mayor and City Council Members FROM: Michael C. Van Milligen, City Manager SUBJECT: Opportunity Dubuque Biannual Report DATE: April 10, 2019 Economic Development Director Jill Connors recommends City Council acceptance of the Opportunity Dubuque Report and Greater Dubuque Development Corporation President and CEO Rick Dickinson will include a presentation as part of his quarterly re po rt. I concur with the recommendation and respectfully request Mayor and City Council approval. �L;� 1��, ��.� Mic ael C. Van Milligen �� MCVM:jh Attachment cc: Crenna Brumwell, City Attorney Teri Goodmann, Assistant City Manager Cori Burbach, Assistant City Manager Jill M. Connors, Economic Development Director Alexis Steger, Housing & Community Development Director Rick Dickinson, Greater Dubuque Development Corp. President & CEO Kristin Dietzel, Greater Dubuque Development Corp. Vice President of Workforce Solutions Dubuque Economic Development Department THE CITY OF .� 5o West 13�^Street AIFMersality Dubuque,lowa 52001-4864 D� L E � � �� Office(563)589-4393 TTY(563)690-6678 http://www.cityofd u buq ue.org 2007•2012 Masterpiece on the Mississippi �,3.Zo„ TO: Michael C. Van Milligen, City Manager FROM: Jill M. Connors, Economic Development Director SUBJECT: Opportunity Dubuque Biannual Report DATE: April 10, 2019 INTRODUCTION This memo requests time to present updated information on the Opportunity Dubuque program. DISCUSSION Opportunity Dubuque is a nationally-recognized, collaborative job training effort developed in response to local employers' needs for a skilled workforce. Through this initiative, individuals complete industry-driven certifications to upgrade their skills or launch their careers. A win-win for students and employers, Opportunity Dubuque builds career pathways for students to enter the workforce and continue their education and training, while filling employers' demand for talent in high-wage, high-demand careers. Dubuque Works funding, provided by the City of Dubuque, Q Casino/Dubuque Racing Association, and the Dubuque County Board of Supervisors, helps eliminate any financial barriers by providing individuals with scholarships. From those without a high school diploma to dislocated workers, the program has provided opportunities to those who needed it most, while at the same time, strengthening local businesses. Since 2012, Opportunity Dubuque has trained and employed hundreds of individuals in advanced manufacturing, transportation, healthcare, information technology, culinary, and construction and restoration careers. Greater Dubuque Development staff have requested the opportunity to provide the most recent information on the program's accomplishments. RECOMMENDATION/ ACTION STEP I recommend review and acceptance of the attached report. Opportunity Dubuque First-HalfFiscalYearReview - 2019 This report includes students who enroll in an Opportunity Dubuque career pathway certificate program and participate in the program's 5-step process in the Success Model Student Database(SMST).The report captures all Certificate Programs in the model, independent of funding. First-half reports are produced by Jan 31.Timeframes are covered in two groups(unless otherwise noted): • Fiscal Year(FY), running from July 1,2018 through December 31,2018. • All-Time Total, running from SMST establishment June 2012 through December 2018. If you'd like more information about a specific statistic, methodology,or have other questions, please check in our Notes and FrequentivAsked Questions sections.They're updated with every edition of the report and will hopefully give you the answer you're seeking or provide context to the project that will be of benefit to you.You can also contact a member of Northeast lowa Community College in the Contact section. Programs by Enrollment, Status, or Gender - BuildingConstruction 4 2 0 0 0 1 3 CDL(ClassA) 47 37 4 1 1 8 38 [a] Certified Nurse Aide 118 87 6 5 0 107 11 CertifiedProductionTechnician 11 7 0 0 0 5 6 CNC 150 129 6 4 1 11 139 ConstructionEquipmentOperator 21 18 0 0 0 3 18 [a] Culinary 24 20 0 6 0 12 12 [a] Dual Construction 5 2 0 0 0 0 5 [fJ Electromechanical Technician 21 16 0 0 0 2 19 EmergencyMedicalTechnician 13 6 5 0 3 10 3 [a] ExecAdmin Professional 9 6 0 0 0 8 1 Health Support Professional 3 3 0 3 0 3 0 Industrial Maintenance 6 3 6 3 0 3 3 Industrial Sewing 21 15 2 0 2 10 11 Information Technology Programs 92 83 0 0 0 32 58 Intro to Automotive 4 3 0 3 0 2 2 Mainframe,Middleware,Storage 8 7 0 0 0 3 5 MSSC&ModernManufacturing 13 10 0 0 0 4 9 [a] PharmacyTechnician 5 2 0 0 0 5 0 Phlebotomy 28 22 2 1 1 24 4 Restoration Academy 2 2 0 0 0 2 0 Opportunity Dubuque First-HalfFiscalYearReview - 2019 Welding 136 112 14 13 4 13 123 Apprenticeship(CNC) 9 1 0 0 1 1 8 Apprenticeship(Tool&Die) 3 2 0 0 0 0 3 All-Time Completions bv Proaram and Emplovment Status - BuildingConstruction 0 0 2 0 0 2 100% CDL(ClassA) 0 14 14 5 4 33 85% CertifiedNurseAide 2 40 30 5 10 77 94% Certified Production Technician 2 2 2 1 0 7 86% CNC 3 86 32 2 5 123 98% ConstructionEquipmentOperator 1 9 8 0 0 18 100% [a] Culinary 0 7 9 1 3 17 94% [a] Dual Construction 0 0 2 0 0 2 100% [f] ElectromechanicalTechnician 2 2 6 1 5 11 91% Emergency Medical Technician 0 1 3 0 2 4 100% [a] ExecAdminProfessional 1 0 5 0 0 6 100% Health Support Professional 0 0 1 0 2 1 100% Industrial Maintenance 0 0 0 1 2 1 0% Industrial Sewing 3 5 4 2 1 14 86% Information Technology Programs 0 0 83 0 0 83 100% Intro to Automotive 0 1 1 0 1 2 100% Mainframe,Middleware,Storage 0 6 0 0 1 6 100% MSSC&Modern Manufacturing 1 4 2 0 3 7 100% [a] PharmacyTechnician 0 1 0 0 1 1 100% Phlebotomy 0 8 10 0 4 18 100% Restoration Academy 0 2 0 0 0 2 100% Welding 4 54 33 4 16 95 96% .� � Opportunity Dubuque First-HalfFiscalYearReview - 2019 Opportunity Dubuque First-HalfFiscalYearReview - 2019 All-Time Students Enrolled by Program and Ethnicity/Race - . • .. Building Construction 0 2 0 0 0 2 0 0 4 CDL(ClassA) 3 8 0 0 0 34 0 2 47 [a] CertifiedNurseAide 7 45 0 1 0 55 5 5 118 Certified Production Technician 0 2 0 0 0 6 1 2 11 CNC 3 6 1 0 1 63 1 76 151 ConstructionEquipmentOperator 0 14 1 0 1 6 0 0 22 [a] Culinary 0 18 0 0 0 5 0 1 24 [a] Dual Construction 0 3 0 0 0 2 0 0 5 [f] ElectromechanicalTechnician 2 0 0 0 0 16 0 3 21 EmergencyMedicalTechnician 0 6 0 0 0 5 1 1 13 [a] ExecAdmin Professional 0 2 0 0 0 6 0 1 9 Health Support Professional 0 1 0 0 0 2 0 0 3 Industrial Maintenance 0 2 0 0 0 4 0 0 6 Industrial Sewing 0 8 1 0 1 11 1 0 22 InformationTechnologyPrograms 5 9 0 13 0 50 3 10 90 Intro to Automotive 0 1 0 0 0 3 0 0 4 Mainframe,Middleware,Storage 0 0 0 1 0 1 0 6 8 MSSC&Modern Manufacturing 1 3 0 0 0 7 0 2 13 [a] PharmacyTechnician 0 0 0 0 0 0 0 5 5 Phlebotomy 0 12 0 0 0 15 0 1 28 RestorationAcademy 0 0 0 0 0 2 0 0 2 Welding 6 23 1 0 1 69 1 36 137 Apprenticeship(CNC) 1 0 0 0 0 5 0 3 9 Apprenticeship(Tool&Die) 0 0 0 0 0 1 0 2 3 • � Opportunity Dubuque First-HalfFiscalYearReview - 2019 All-Time Completions by Program and Entering Fiscal Year - . . • .. - , BuildingConstruction 0 0 0 0 0 2 0 0 2 CDL(Class A) 0 0 3 9 4 9 11 1 37 [a] CertifiedNurseAide 1 4 22 22 14 11 8 5 87 Certified Production Technician 0 0 7 0 0 0 0 0 7 CNC 19 52 17 15 11 3 8 4 129 ConstructionEquipmentOperator 0 0 0 0 9 7 2 0 18 [a] Culinary 0 0 0 0 6 4 10 0 20 [a] Dual Construction 0 0 0 0 0 0 2 0 2 [f] ElectromechanicalTechnician 0 0 3 6 6 1 0 0 16 Emergency Medical Technician 0 0 0 0 0 4 1 0 5 [a] ExecAdminProfessional 0 0 0 0 4 2 0 0 6 Health Support Professional 0 0 0 0 0 0 3 0 3 Industrial Maintenance 0 0 0 0 0 0 0 3 3 Industrial Sewing 0 0 0 3 10 2 0 0 15 Information Technology Programs 0 83 0 0 0 0 0 0 83 IntrotoAutomotive 0 0 0 0 0 0 3 0 3 Mainframe,Middleware,Storage 0 0 7 0 0 0 0 0 7 MSSC&Modern Manufacturing 1 1 1 2 4 0 0 0 9 [a] PharmacyTechnician 0 1 1 0 0 0 0 0 2 Phlebotomy 0 0 0 0 14 4 3 1 22 Restoration Academy 0 0 0 0 2 0 0 0 2 Welding 0 36 11 14 15 9 20 7 112 Apprenticeship(CNC) 0 0 0 0 1 0 0 0 1 Apprenticeship(Tool&Die) 0 0 0 0 2 0 0 0 2 � • • • • � • • - - - - - � • � - • . - • • . • - • ' - All-Time Completions by Employment Status and Race/Ethnicity-Table 5 Notes Region Status Hispanic Black American Native Asian Pacific Islander White Multiple Unknown Total - . • . . . �� - . . . �� - . . . • . . �� - ' . . '• �� - .. - . . . �� Total 12 108 2 15 2 305 10 117 571 • • ' • � • � • � • • . • • • ' Completions During FY19 by Program and Employment Status—Table 6 ■ -----__ � � � �� •. - �� •. � � �� - '. ... • . ' . . �� •. - . . . �� - . . � . . ' �� •. - � ' �� Total 0 10 9 3 16 22 86% • • ' • � • � • • • ' • � ' Completions During FY19 by Employment and Race/Ethnicity-Table 7 - _-----__- - . • . . . �� - . . . �� - . . . • . . �� - ' . . '• �� - .. - . . . �� Total 2 17 0 0 0 15 0 2 36 Opportunity Dubuque First-HalfFiscalYearReview - 2019 Opportunity Dubuque First-HalfFiscalYearReview - 2019 Notes Explained .. [a] The program is notfunded by Opportunity Dubuque,but offered atthe Peosta or Dubuque campuses and the student is in the SMST. [b] Onlystudentswhohavesuccessfullycompletedtheprogramduringthefiscalyeararecounted. Duringfirst-halfreportsthisappliestc [c] Does not include those students NICC was unable to contact during multiple attempts within a one year period after completion.See� �d� %employed or continuing education determined bythe formula: ([Employed NEW/RETAINED]+[Continuing Ed]J/([Employed NEW/RETAINED] +[Continuing Ed] +[Unemployed]J [e] Completion numbers are based on only the completion dates,they do not consider enrollment dates. [f] Formerly Mechatronics . . . . . . . Corrections In Opportunity Dubuque-Fiscal Year in Review-2018,the table"All-Time Student Completions by Program and Entering Fiscal Year -Table 5"contained data from all-time student completions by program and ending fiscal year. This year's update to that information "All-Time Completions by Program and Entering Fiscal Year--Table 4" is correct in identifying the entering year;therefore, many of values listed in the column by year have shifted either to the preceding or prior year.We apologize for any confusion. Frequently Asked Questions How is ethnicity and race data collected and categorized? Ethnicity and Race data collected matches other NICC publications, based on reporting method outlined in hierarchy by Federal Register(72 Fed Reg 59267)as follows(note:shortened versions thatfollow in parenthesis to fit in restricted available column spaceJ: • Hispanic(of any race) • If not Hispanic— o American Indian or Alaska Native (American Native) o African American or Black (Black) o Asian (Asian) o Pacific Islander or Native Hawaiian (Pacific Islander) o White (White) o Two or More Races (Multiple) o Unknown or Not Reported (Unknown) Previously reported groupings have been transitioned to this model. For example,a person identifying as Filipino would now be categorized as Asian**. Entering students are categorized under this new method, prior students were transitioned using available data.Comparability to previous versions of the report should not be done ad hoc. If more information on these changes is required, please contact your NICC representative. * Further info @ https://www2.ed.�ov/policy/rschstat/�uid/raceethniciN/questions.html ** per Census Bureau Statement CB15-RTQ.26 Opportunity Dubuque First-HalfFiscalYearReview - 2019 Can each of the tables be explained in more detail? Program Status by Enrollment, Status, or Gender--Table 1 is(by row)all programs offered within the model at any point and made of 3 independent elements(by columns).All-time enrollment and all time completions;enrollment and completions specific to the fiscal year/half-year in review and all-time enrollment by gender.The count is made up of students that have successfully completed a program. If a student completes more than one program they are counted for each program, but each student completer only has one employment status. By nature this is a semi-duplicated table.Aside from the implicit relationships that a current year status and gender are inherent subsets of the all-time enrollment metric,they should be considered separately from the other columns. All-Time Completions by Program and Employment Status --Table 2 is(by row)all programs offered within the model at any point with columns of each variation ofthe employment status(see How is emplovment data collected?).The count is made up of students that have successfully completed a program. If a student completes more than one program they are counted for each program, but each student completer only has one employment status. By nature this is a semi-duplicated table.The column [Continuing Education] is used when a student is either continuing to attend the college at either the credit or non-credit level or has indicated they are taking courses at another institution. [Employed (New)] and [Employed (Retained)]are as described,either with a new employer or have remained with their employer since the last contact was made. [Unemployed] are student completers who are actively seeking employment that are not continuing their education. [Unable to Contact]will not be the sum of program completions, but are those completers who contact was attempted but not made.The percentage is the sum of those continuing their education or employed, divided by the total of those contacted. All-Time Students Enrolled by Program and Ethnicity/Race --Table 3 is(by row)all programs offered within the model at any point with columns grouped by Ethnicity(Hispanic)and Race(see How is ethnicitv and race data collected?).The count is made up of students that have successfully completed a program. If a student completes more than one program they are counted for each program, but each student completer only has one employment status. By nature this is a semi-duplicated table. All-Time Completions by Program and Entering Fiscal Year--Table 4 is(by row)all programs offered within the model at any point with columns grouped by the year of the studenYs completion.The studenYs year of enrollment is not considered in this table. The count is made up of students that have successfully completed a program. If a student completes more than one program they are counted for each program, but each student completer only has one employment status. By nature this is a semi-duplicated table. All-Time Completions by Employment Status and Ethnicity/Race --Table 5 is(by row)a studenYs unique employment status with columns grouped by Ethnicity(Hispanic)and Race(see How is ethnicitv and race data collected?).The count is made up of students that have successfully completed a program.The data in this table is unique, meaning both source tables can only have a singular value and the result is also representative of one person,the sum will not always match the tables listing programs because they are counting different things. Completions During FY19 by Program and Employment Status --Table 6 uses the same rules as Table 2,only focused specifically on the stated fiscal year of completion. Completions During FY19 by Employment Status and Ethnicity/Race--Table 7 uses same rules as Table 5,only focused specifically on the stated fiscal year of completion. Opportunity Dubuque First-HalfFiscalYearReview - 2019 Could you explain variations in data from previous years' reports? • New or missing data is reported retroactively by students o Data is primarily collected from two sources,the Success Model database and Lumens,the software that registers students into courses. If information that was previously unavailable(e.g. race,employment,etc) becomes known, either through updated applications or new course sign-up, it is added to the database on discovery and retroactively applied to the next report. o Self-identification can also change.A student will have multiple opportunities via applications and registrations to provide demographic data.When their assignment changes,the SMST is updated to reflect the most recent change.This can be most readily seen in ethnicity collection, where a student who previously identified as either Hispanic or non-Hispanic updates their demographic to the opposite. See the FAQ on ethnicity and race for more on its groupings. • Correction to previous error. o We frequently review historic data for accuracy,a necessity when reconciling multiple databases and large data sets.This can lead to data shift after correction. o Data is occasionally duplicated.We try very hard to make sure every student is represented uniquely, but on occasion duplicate records are created.When accidental duplicates are discovered they are corrected and merged, but this can have a ripple effect on reporting data. • Improvements to the reporting process. o Through ongoing conversations with partners and funders to meet various reporting needs, data collection process are continually refined (and sometimes modified or expanded).These improvements can result in changes to past and present data. How is employment data collected? Employment data is collected from the student at 4 intervals: at intake;within the first three months of[program]completion; within four to six months of completion; and seven to twelve months after completion.Tables referencing employment status are specific to students that have completed a program and have been successfully contacted in the 12 months following completion. The most recent successful contact per student is used. Below are examples of outcomes based on obtained data: Example Student lane Doe listed CompanyX as their employer during intake.At the first post-completion check-in they report they are still with CompanyX. The success coach marks her as "Employed(RetainedJ"because she is with the same employer and will be reported in that category. Three months later,lane Doe is contacted for the second check-in and reveals she is now unemployed. Herstatus is recorded as such, with the additional modifier of"Seeking'or"NotSeeking'employment. If seeking employmentshe will be reported in the"Unemployment"category(and no longer reported in the prior categoryJ. If she reported that she will not be seeking any employment she will not be grouped in any of the employmentstatus categories because she is not within the parameters attempting to find employmentsuccess or advancement. If future check-ins are due, a student in thatsituation will be contacted again at the appropriate interval to see if there is a change in desire to seek employment or continue their education(unless otherwise requestedJ. At the final check-in lane doe reports she is now with Company Y. The success coach marks her as "Employed (NewJ"because her employer has changed.She will no longer be reported in the "Unemployment"category. Students in more than one program (either at the same time or over a period of time)will only have one employment survey entry. At a new program's intake prior data will be overwritten or returned to the default value(if applicable). Using Jane Doe to illustrate; if she enrolls in the Welding CPC after completing a CNC CPC then at intake her new employer/status will be recorded. If successfully completed and a successful contact is made within the first three months,that status will be overwritten with the current and subsequent entries in the next two check-ins will be returned to null;to avoid a 'false timeline'of conflicting employment. Opportunity Dubuque First-HalfFiscalYearReview - 2019 Contact Us This report is put together by Business and Community Solutions with support from the Office of Institutional Research. If you have any questions, please use the information below to contact us and we will assist you to the best of our abilities. Wendy Mihm-Herold, Ph.D. Title: Vice President of Business and Community Solutions Location: Calmar Email: mihm-heroldw(cDnicc.edu Phone: 800.728.2256, ext. 312 Erin Powers Daley Title: Director of Recruitment Location: Calmar Email: powersdaleve(cDnicc.edu Phone: 563.562.3263, 147 Brandon Kadlec Title: Institutional Effectiveness Coordinator Location: Calmar Email: kadlecb(cDnicc.edu Phone: 563.562.3263, ext. 419 Greater Dubuque DEVELOPMENT CORP. • • sII Big Life SMALL CITY you're have in dubuque • • • Big Life SMALL CITY you're Ranke in dubuuue i in Emsi Start Over Job Title Gear X Insurance Sales Agents (Sales and Related) AIL 1 MSA Clear • Advanced X Dubuque, IA (20220) Add Regions. - 3 Regions Gear X Illinois (17) X Iowa (19) X Wisconsin (55) iowa Rank Weighting 0 Total Talent Your Alumni Graduate Oversupply Earnings Gain ix u Profile Analytics Explore millions of worker profiles detailing the supply side of today's labor market. 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