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Contracted Services Agreement — Crescent Community Health CenterCity of Dubuque City Council Meeting Consent Items # 14. Copyrighted January 3, 2022 ITEM TITLE: Contracted Services Agreement— Crescent Community Health Center SUMMARY: City Manager recommending execution of the Contracted Services Agreement with Crescent Community Health Center. SUGGESTED Suggested Disposition: Receive and File; Approve DISPOSITION: ATTACHMENTS: Description Crescent Community Health Center Contracted Services Agreement-MVM Memo MVM Contracted Services Agreement -Crescent Community Health Center Agreement between City of Dubuque and Crescent Community Health Center Type City Manager Memo Staff Memo Supporting Documentation THE CITY OF Dubuque DUB TEE1. All -America City Masterpiece on the Mississippi � pp zoo�•*o 13 zoi720zoi9 TO: The Honorable Mayor and City Council Members FROM: Michael C. Van Milligen, City Manager SUBJECT: Contracted Services Agreement — Crescent Community Health Center DATE: December 28, 2021 During the Fiscal Year 2021 and 2022 budget processes, the Mayor and City Council provided $25,000 to Crescent Community Health Center each year for financial assistance to cover operating expenses of that organization and $25,000 for the services related to health, wellness and chronic disease. Due to an oversight, the FY2021 contract was not executed; however, Crescent fulfilled the requirements and completed the work as outlined in the contract. Public Health Specialist Mary Rose Corrigan is recommending execution of the Contracted Services Agreement with Crescent Community Health Center. I concur with the recommendation and respectfully request Mayor and City Council approval. Mic ael C. Van Milligen MCVM:jh Attachment cc: Crenna Brumwell, City Attorney Cori Burbach, Assistant City Manager Mary Rose Corrigan, Public Health Specialist Dubuque THE COF AII•ANINCA CM DtUB E ;4N a n� ,I F it 2007-2012•2013 Masterpiece on the Mississippi 2017*2019 TO: Michael C. Van Milligen, City Manager FROM: Mary Rose Corrigan, Public Health Specialist SUBJECT: Contracted Services Agreement - Crescent Community Health Center DATE: December 28, 2021 DISCUSSION Attached for City Council approval is the Contracted Services Agreement with Crescent Community Health Center for Fiscal Years 2021 and 2022. Crescent Community Health Center furthers the City of Dubuque Goals: Partnership for a Better Dubuque: Building our community that is viable, livable and equitable, and Vibrant Community: Health and Safe. Crescent Community Health Center utilizes these funds to provide access to primary medical, dental and behavioral health care to underserved community members. The adopted Fiscal Year 2021 and 2022 operating budget reflects payments of $25,000 to Crescent Community Health Center each year for financial assistance to cover operating expenses of that organization and $25,000 for the services related to health, wellness, and chronic disease. Due to an oversite on my part, the FY2021 contract was not executed, however, Crescent fulfilled the requirements and completed the work as outlined in this contract. The FY2021 funds budgeted to Crescent Community Health Center were encumbered when the oversite was discovered in June 2021. The activities proposed by Crescent in their FY2022 contracted services application have begun and the work and access to care for vulnerable populations is ongoing. The reporting requirements are as follows: 1. Progress reports will be submitted quarterly. 2. Quarterly reports will be submitted using a form on the City's website. 3. Quarterly reports will include equity and including reporting. 4. Audit reports are due within 60 days of audit completion. I recommend that the City Council approve the attached Contracted Services Agreement with Crescent Community Health Center and authorize the Mayor to execute the contract on behalf of the City. Service People Integrity Responsibility Innovation Teamwork AGREEMENT BETWEEN THE CITY OF DUBUQUE, IOWA AND CRESCENT COMMUNITY HEALTH CENTER THIS AGREEMENT, dated for reference purposes the 3rd day of January, 2022, is made and entered into by and between the City of Dubuque, Iowa (City) and Crescent Community Health Center (Agency). WHEREAS, City desires to engage the service of Agency to provide access to primary medical, dental, and behavioral health care to underserved community members; and WHEREAS, Agency is willing to provide such services to City upon the terms and conditions set forth herein. NOW THEREFORE, the parties hereto agree as follows: Scope of Service Agency shall: a) further the City of Dubuque Goal: Partnership for a Better Dubuque: Building our community that is viable, livable and equitable; b) provide access and affordable medical, dental, and behavioral health care to underserved community members and comply with City Council goals and priorities set forth in Attachment A; and c) support the City's efforts to be a viable, livable, and equitable community, and to advance equity and inclusion. 2. City Responsibilities City designates the Public Health Specialist to act as its representative with respect to the work to be performed under this Agreement, and such person shall have authority to transmit instructions, receive information, interpret and define City's policies and provide decisions in a timely manner pertinent to the work covered by this Agreement until Agency has been advised in writing by City that such authority has been revoked. City will provide opportunities to demonstrate this support by inviting the Executive Director of the Agency and any employees working on services covered by this agreement to participate in the following professional development opportunities and supporting activities: a) The opportunity to be active and engaged participants in Inclusive Dubuque peer learning opportunities and strategic efforts; b) The opportunity to attend intercultural and equity workshops offered by the City, including workshops that focus on developing an intercultural team with a strategic plan for advancing equity and inclusion within the Agency and through the Agency's work; c) Assistance in creating semi-annual status reports that demonstrate the ways in which the Agency's efforts are advancing equity and inclusion; and d) Access to the City's equity toolkit. 3. Time of Performance The term of this Agreement shall be from July 1, 2020 through June 30, 2022. 4. Compensation City shall pay Agency $50,000 as compensation for the services provided by Agency, July 1, 2020- June 30, 2021 related to health and wellness which payment shall constitute full and complete compensation for such services. City shall pay Agency $50,000 as compensation for the services related to programs provided by Agency July 1, 2021-June 30, 2022 related to chronic disease and vulnerable populations, which payment shall constitute full and complete compensation for such services The compensation shall be paid by City to Agency upon receipt by City of a requisition for such sum from Agency. 5. Audit and Evaluation Inasmuch as the funds to be provided to Agency by City are public funds, Agency agrees that it will maintain books of account in accordance with Generally Accepted Accounting Standards together with necessary documentation to support all expenditures. The records of Agency, including payroll accounts and other records of disbursements and receipts, and other records relating to the performance of the activities herein specified, shall be made available for inspection by City or any Certified Public Accountant acting on its behalf, in order to ascertain performance of Agency under this Agreement. Agency agrees to retain such records for not less than three (3) years. 6. Reportinq and Monitoring Agency shall comply with the City of Dubuque's Reporting and Monitoring requirements by using the following link to submit quarterly online reports detailing Agency activities related to the use of City funds provided to Agency: https://www.citVofdubugue.org/FormCenter/Budget-15/Contracted-Services- Performance-Report-208 The online quarterly reports shall be due on October 15t", 2021, and on January 15th, April 15th, and July 15t" of 2022. Such reports shall include a performance report on the program(s) supported by City funds and a financial report on the use of City funds. If Agency has an annual audit performed, Agency shall provide City a copy of the annual audit report within 60 days of audit completion. The Audit shall be submitted as either an electronic or paper document to the Public Health Specialist. 7. Discrimination In carrying out the services under this Agreement, Agency shall not discriminate against any employee or applicant for employment because of race, creed, color, sex, age, familial status, national origin, religion, sexual orientation, gender identity, or physical/mental disability. Agency shall take affirmative action to ensure that applicants for employment are employed and that employees are treated during employment without regard to race, creed, color, sex, age, familial status, national origin, religion, sexual orientation, gender identity, or physical/mental disability. Such action shall include, but not be limited to, the following: employment, upgrading, demotion or transfer; recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship. Agency assures that all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, age, familial status, national origin, religion, sexual orientation, gender identity or physical/mental disability. Agency agrees and will undertake whatever affirmative measures are necessary so that no person shall be excluded from participation in, be denied the benefits of, nor be subjected to discrimina- tion under any program or activities funded in whole or in part with any of the funds made available to Agency under the terms of this Agreement because of race, creed, color, sex, age, familial status, national origin, religion, sexual orientation, gender identity, or physical/mental disability. 8. Termination of Agreement If, through any cause, Agency shall fail to fulfill in a timely and proper manner its obligations under this Agreement, or if the Agency shall violate any of the covenants, agreements or stipulations of this Agreement, City shall thereupon have the right to terminate this Agreement by giving written notice to Agency of such and specifying the effective date thereof not less than thirty days before the effective date of such termination. If Agency shall fail to cure its default to the satisfaction of City in City's sole discretion within such thirty -day period, this Agreement shall be deemed terminated at the end of such thirty -day period without further action of either party. Upon termination of this Agreement, Agency shall return to City all unexpended funds and/or any funds utilized for purposes other than stated in the Agreement. 9. Assignability Agency shall not assign any interest in this Agreement without the prior written approval of City. 10. Insurance At the time of execution of this Agreement by Agency, Agency shall provide City copies of Agency's insurance certificates showing compliance with the insurance requirements of Insurance Schedule J, included as Attachment B. 9 CITY OF DUBUQUE, IOWA Brad Cavang�h, Mayor Witness: Adrienne Breitfelder, City Clerk CRESCENT COMMUNITY HEALTH CENTER Gary Collins CEO S Over the course of three sessions in August, City Council members affirmed the 15- year vision statement and mission statement and identified eight five-year goals for the city. They also identified top and high priorities for a 2021-2023 policy agenda as well as in -pro -greys projects and capital projects for 2021-2023. Robust Local Economy: Diverse Businesses and Jobs with Econornic Prosperity Vibrant Con munity_ Health} & Safe Livable Neighborhoods and mousing: Great Place tG Live Financially Responsible, High-Per#-ormance City Organization: Sustainable, Equitable, and Effective Service Delivery Sustainable Environment_ Preserving and Enhancing Natural Resources Partnership for a Better Dubuque: Building Our Community that is Viable, Livable, and Equitable Diverse Arts, Culture, Paris, and Recreation Experiences and Activities Connected Community: Equitable Transportation, Technology Infiastructure, and Mobiliry G� f Miracle League of Dubuque Complex '= �E l or r xL= 2036 Vision Statement Dubuque 2036 is a sustainable and resilienk city, an inclusive and equitable community where ALL are welcome. Dubuque 2036 has preserved our Masterpiece on the Mississippi, has a strong, diverse economy and expanding connectivity- Our residents experience healthy living and active lifestyles; have choices of quahLy, affordable, livable neighborhoods; have an abundance of diverse, fun things to do- and are successfully and actively engaged in the community_ Mission. Statement Dubuque city government is progressive and financially sound with residents receiving value for their tax dollars and achieving goals through partnerships- Dubuque city government's mission is to deliver excellent municipal services that support urban living; contribute to an equitable, sustainable city, plan for the community's future, and facilitate access to critical human services- L + . _ f 4W National Night Out i PLiy Agenda Policy agenda items are issues that need direction or a policy decision by the City Council, or need a major funding decision by the City Council, or issues that need City Council leadership in the community or with other governmental bodies_ The polio agenda is divided into top priorities and high priorities_ Chaplain Schmitt Island Master Plan Implementation + City Information & Network Security ■ Equitable Poverty Prevention & Reduction Plan Implementation ■ Federal Infrastructure Program Preparation ■ Five Flags Center Direction & Historic Building RehabilitationlPreservation ■ Sewer System Infrastructure Upgrade (including Catfish Creek Sanitary Sewer System) * Bee Branch Watershed Project: Next Steps Childcare Initiative Community Broadband Expansion 1P Complete Streets Concept Implementation., 16th StAlm St114th St. Railroad Overpass Project a Comprehensive Parks Master Plan 0 Imagine Dubuque Implementation a West End Fire Station Under each City Council goal are items listed as Management in Progress and Major Projects. Each goal contains Management in Progress items and many City Council goals also have major projects associated_ Managerueut iu progress are items that are underway and budgeted. Staff is implementing and providing updates to City Council_ Major projects are projects that are underway and budgeted_ Staff is implementing and providing updat-&s to City Couucil. Robust Local Economy Monogemerrt• io Progress Airport Master Plan: Approval AirSerks Expansion toVkstem Huh Business Development at the Airport DyKt wm Parkin$ Issues Dubuque BmOnR& Malt ngBuildinj Facade Loan Now Opportun4Oubuqua Job Irai ni ng Program: Fno mial 5uppo t major PrUjfects Dubuque Riverl'Tat Master Plan IIJS Army Corps of Eno noms) Viking Cruise Destination Preparation 7 Vibrant Community Managferrrerrt 0 Progress CM Connection to City Cameras FlehNork Fire Department Accred itation Police.DopartrnpntRR, Accreditation_ AnnualAsswmmrFt Poe-Imatning Police • Trat5c Camera System Livable Neighborhoods & Housing Marrnger neat In Progress • Central Avenue Roinvestmont Str" • Downtown Commorcis I Buildings Project • Port of 0 ubuq ae Residential Project NNE I • Safe Housing Initiative Major PrOjects • Hendricks Feed Site Parking Ramp • Lowell Street Retaining Wall Repair Financially Responsible, High - Performance City Organization: MarrogermnE In Progress • ADACompIiancerransitiooltopert • Ca rtegraph OMdS Wpm Asset Management SystHm Expansion • CHritralimd FacilN Mairrterrance and Manager • CifX Faciitiesftrk Space Analysis and Plan • Cify Lagiishh a tobbyingfAdvocacy Agenda 2021 + Cihmide Coirpensation and Gerrafit Policy and Program • Digital Si %lures • EAPSoftware Implementation + Irilrrsbn Facifrty faragernent Software Implementation • Residont Satisfaction Su prey • Socrata Software Im pYemerrtabon Major Projec#s • Engine (louse fb_ 1 Remodel Project Sustainable Environment Morragtemerrt in Progress • Bee Branch Pollinator0alebration • Emerald Ash Borer FYagram • Lead and Copper Rule Com pliance Water Sampling and Testing + PollinatorHabitalinPark System + Public Education on9LkaablelwlalkablaDobuqua + Renew DEQ Solar Pmgfiam • Swer Indra stieuro Asset Management • Water and Rosourco Recovery Canthr: ffutriont Trading. Major Projects • Royal Wood OriwWaterTank Impro ernent • SCADAOierhaul: water • Water Lines Extension — Soul wow Arterial Partnership for a Better Dubuque Mcnaglemerrl err Progress • Civic ktion Plan and Civic Leaders Program • Greater Dubuque DerelopmuntOorporalion 5-year Funding Campaign Diverse Arts, Culture, Parks, and Recreation Experiences and Activities Mcnaglemerrt err Progress • Aff" Daps: Potsdial Eipansion Area • E. EI, Lyons Center PartnershipDweloprnerd • tystiq Lie Gwinanity Ice Cerrter Direction Major Projecte • Corm slrey Park ProW • Eagle Valley5ubdirisior« Park • En&h Ridge Subdinsion Park • Grand River Cgrder: Upgrade Projects Connected Community Managemerr2 or? Progress • Comprehensive Pommienl Preservation • CorporatoHangar Repair • Oowntmn ParkingOrdirrance • Reconstruction ofMportTaj ay Alpha • Trafk Signal Synchmnimtiurw REM Program • Tran sit V icle Replacement • Wig in Fbmd Route Buses Major Projects • Chati+ari itFbadHikaMil;DTrail • Comiskey Park Project • OupacfRoshek Pa Wng Project • JRS Sidewal ks Project: Constrztiion +Assessment + Murthwest Arterial Upgrade ODUO • Roundabouts: Funding a. UnivorsttJp'PennVwaniia: Design b. UnivorsWAsbury: Elesign c. University+Loras: Design • WashingtanStreet lmprovoments(ythto9th) ATTACHMENT B INSURANCE SCHEDULE J APRIL2021 Crescent Community Health Center shall furnish a signed certificate of insurance to the City of Dubuque, Iowa for the coverage required in Exhibit I prior to commencing work and at the end of the project if the term of work is longer than 60 days. Contractors presenting annual certificates shall present a certificate at the end of each project with the final billing. Each certificate shall be prepared on the most current ACORD form approved by the Iowa Department of Insurance or an equivalent approved by the Director of Finance and Budget. Each certificate shall include a statement under Description of Operations as to why the certificate was issued. Eg: Provide access to primary medical, dental and behavioral health care to underserved community members. 2. All policies of insurance required hereunder shall be with an insurer authorized to do business in Iowa and all insurers shall have a rating of A or better in the current A.M. Best's Rating Guide. 3. Each certificate shall be furnished to the Finance Department of the City of Dubuque. 4. Failure to provide coverage required by this Insurance Schedule shall not be deemed a waiver of these requirements by the City of Dubuque. Failure to obtain or maintain the required insurance shall be considered a material breach of this agreement. 5. Contractors shall require all subconsultants and sub-subconsultants to obtain and maintain during the performance of work insurance for the coverages described in this Insurance Schedule and shall obtain certificates of insurances from all such subconsultants and sub-subconsultants. Contractors agree that they shall be liable for the failure of a subconsultant and sub-subconsultant to obtain and maintain such coverages. The City may request a copy of such certificates from the Contractor. 6. All required endorsements shall be attached to certificate of insurance. 7. Whenever a specific ISO form is listed, required the current edition of the form must be used, or an equivalent form may be substituted if approved by the Director of Finance and Budget and subject to the contractor identifying and listing in writing all deviations and exclusions from the ISO form. 8. Contractors shall be required to carry the minimum coverage/limits, or greater if required by law or other legal agreement, in Exhibit I. If the contractor's limits of liability are higher than the required minimum limits then the provider's limits shall be this agreement's required limits. 9. Contractor shall be responsible for deductibles and self -insured retention for payment of all policy premiums and other cost associated with the insurance policies required below. 10. All certificates of insurance must include agents name, phone number, and email address. 11. The City of Dubuque reserves the right to require complete, certified copies of all required insurance policies, including endorsements, required by this Schedule at any time. 12. The City of Dubuque reserves the right to modify these requirements, including limits, based on changes in the risk or other special circumstances during the term of the agreement, subject to mutual agreement of the parties. A A) B) C) INSURANCE SCHEDULE J (continued) Exhibit I COMMERCIAL GENERAL LIABILITY General Aggregate Limit $2,000,000 Products -Completed Operations Aggregate Limit $1,000,000 Personal and Advertising Injury Limit $1,000,000 Each Occurrence $1,000,000 Fire Damage Limit (any one occurrence) $50,000 Medical Payments $5,000 1) Coverage shall be written on an occurrence, not claims made, form. The general liability coverage shall be written in accord with ISO form CG 00 01 or business owners form BP 00 02. All deviations from the standard ISO commercial general liability form CG 00 01, or business owners form BP 00 02, shall be clearly identified. 2) Include endorsement indicating that coverage is primary and non-contributory. 3) Include Preservation of Governmental Immunities Endorsement. (Sample attached). 4) Include additional insured endorsement for: The City of Dubuque, including all its elected and appointed officials, all its employees and volunteers, all its boards, commissions and/or authorities and their board members, employees and volunteers. Use ISO form CG 20 26. 5) Policy shall include Waiver of Right to Recover from Others endorsement. AUTOMOBILE LIABILITY Combined Single Limit $1,000,000 Coverage shall include all owned, non -owned, and hired vehicles. If the Contractor's business does not own any vehicles, coverage is required on non -owned and hired vehicles. 1) Policy shall include Waiver of Right to Recover from Others endorsement. WORKERS' COMPENSATION & EMPLOYERS LIABILITY Statutory Benefits covering all employees injured on the job by accident or disease as prescribed by Iowa Code Chapter 85. Coverage A Statutory —State of Iowa Coverage B Employers Liability Each Accident $100,000 Each Employee -Disease $100,000 Policy Limit -Disease $500,000 Policy shall include Waiver of Right to Recover from Others endorsement. Coverage B limits shall be greater if required by the umbrella/excess insurer. OR 10 INSURANCE SCHEDULE J (continued) If, by Iowa Code Section 85.1A, the Contractor is not required to purchase Workers' Compensation Insurance, the Contractor shall have a copy of the State's Nonelection of Workers' Compensation or Employers' Liability Coverage form on file with the Iowa Workers' Compensation Insurance Commissioner, as required by Iowa Code Section 87.22. Completed form must be attached. D) UMBRELLA/EXCESS LIABILITY $1,000,000 The General Liability, Automobile Liability and Workers Compensation Insurance requirements may be satisfied with a combination of primary and Umbrella or Excess Liability Insurance. If the Umbrella or Excess Insurance policy does not follow the form of the primary policies, it shall include the same endorsements as required of the primary policies including Waiver of Subrogation and Primary and Non- contributory in favor of the City. E) PROFESSIONAL LIABILITY $1,000,000 If the required policy provides claims -made coverage: 1) The Retroactive Date must be shown and must be before the date of the agreement. 2) Insurance must be maintained and evidence of insurance must be provided for at least five (5) years after completion of the work or services. 3) If coverage is canceled or non -renewed and not replaced with another claims -made policy form with a Retroactive Date prior to the date of the agreement, the contractor must provide "extended reporting" coverage for a minimum of five (5) years after completion of the work or services. F) CYBER LIABILITY/BREACH $1,000,000 _X_ Yes _ No Coverage for First and Third Party liability including but not limited to lost data and restoration, loss of income and cyber breach of information. 11 Please be aware that naming the City of Dubuque as an additional insured as is required by this Insurance Schedule may result in the waiver of the City's governmental immunities provided in Iowa Code sec. 670.4. If you would like to preserve those immunities, please use this endorsement or an equivalent form. PRESERVATION OF GOVERNMENTAL IMMUNITIES ENDORSEMENT 1. Nonwaiver of Governmental Immunity. The insurer expressly agrees and states that the purchase of this policy and the including of the City of Dubuque, Iowa as an Additional Insured does not waive any of the defenses of governmental immunity available to the City of Dubuque, Iowa under Code of Iowa Section 670.4 as it is now exists and as it may be amended from time to time. 2. Claims Coverage. The insurer further agrees that this policy of insurance shall cover only those claims not subject to the defense of governmental immunity under the Code of Iowa Section 670.4 as it now exists and as it may be amended from time to time. Those claims not subject to Code of Iowa Section 670.4 shall be covered by the terms and conditions of this insurance policy. 3. Assertion of Government Immunity. The City of Dubuque, Iowa shall be responsible for asserting any defense of governmental immunity, and may do so at any time and shall do so upon the timely written request of the insurer. 4. Non -Denial of Coverage. The insurer shall not deny coverage under this policy and the insurer shall not deny any of the rights and benefits accruing to the City of Dubuque, Iowa under this policy for reasons of governmental immunity unless and until a court of competent jurisdiction has ruled in favor of the defense(s) of governmental immunity asserted by the City of Dubuque, Iowa. No Other Change in Policy. The above preservation of governmental immunities shall not otherwise change or alter the coverage available under the policy. SPECIMEN 12 ATTACHMENT C iNCLUSIVE dubuque Connecting People • Strengthening Community Inclusive Dubuque A local network of community leaders from faith, labor, education and government organizations dedicated to advancing justice and social equity in our community. 13 What is Inclusive Dubuque? Inclusive Dubuque is a peer -learning network of partners committed to creating an informed, equitable and inclusive community where all people are respected, valued and engaged. The network is comprised of more than 50 organizations across sectors including faith, government, nonprofit, business, education and more. To see a complete listing of organizations, visit www.inclusivecibq.org. The Inclusive Dubuque network works collaboratively to eliminate bias in our community. While this goal would be difficult for a single organization or individual to achieve, each network member can contribute to an effective outcome by: providing data and information to inform decisions supporting equity education opportunities creating and sharing equity tools These goals are accomplished by supporting partner -led sector groups and peer -learning opportunities. Sector Groups Community and network members lead these groups to address bias within the seven focus areas of the eq.uityprofile. Sector groups are supported by a data team and guided by the expertise and lived experience of their members; data to learn and track their progress; and the use of a raciallsocial equity lens to help guide decision -making. Peer -Learning Inclusive Dubuque offers peer -learning opportunities — including education, training and resources — to network partners to improve personal and organizational understanding of all types of bias and promote racial and social equity. EarLy Warning Community Mobilization CVB integrates Business leaders and Planning @ cultural competency My Brother's Keeper identify opportunity Chamber Diversity Summit into training modules initiative forms Gathering of Implementation City joins Government Race and Equity Partners Inclusive Dubuque Alliance on Race & Equity Training through Launched (GARE) CARE 14 I'm a Dubuquer Campaign Winner of a 2017-18 Dubuque Silver ADDY Award and a 2018 Dubuque 365 Community Impact Award, the "I'm a Dubuquer" campaign was part of a local partnership between the Network and the Telegraph Herald to redefine a term deeply embedded in the Dubuque community from something used to draw a line between insiders and outsiders into one that welcomes all who call Dubuque home. Learn more about the campaign at www.imadubuquer.com. Best Practices Last year, the Network launched "Best Practices in Diversity, Equity and Inclusion," a nine -month, peer -learning work -shop series. Organized by the network's Peer -Learning Council (PLC), the series gives participants the opportunity to learn about and engage in best practices for diversity, equity and inclusion. Sessions took place on a monthly basis and cover such topics as leading organizations through change, meeting organizational goals, communication, and recruitment strategies. The series will wrap up in June with presentations by participants demonstrating how they will apply the skills they have learned to support their organizations' equity and inclusion goals. Sector groups learn Community Equity July: NICC expands minority outreach Results -Based Restorative Strategies June: I'm a Dubuquer Profile begins Aug: GDDC Implements Entrepreneur Strategy Accountability peer -learning session Oct: Best Practices begins Network workshop Sept: Chamber launches Minority Business Council Develop Racial Best Practices with author Oct: Community Equity Profile complete Equity Toolkit (continued) Madeleine Taylor Nov: Sector groups form around Equity Profile priorities 15 The Network at Work Network and community members have joined partner -led working groups to address new challenges and bring the racial/social equity lens to existing programs and efforts in education, arts and culture and our neighborhoods. These groups work to identify priorities, measurable indicators and partners and programs that can be engaged to affect change. Sector groups are utilizing a process called Results -Based Accountability in an effort to better understand how we can track our progress. Since December 2015, more than 90 people have joined sector groups: and that number continues: to grow as members identify voices missing from the conversation. In addition to participating in sector groups and Best Practices, network partners are already taking steps in their own organization. These network -owned actions help contribute to creating an equitable and inclusive community where all people feel respected, valued and engaged. Here are just a few of the ways our "network is at work": • Economic Wellbeing: Northeast Iowa Community College and Greater Dubuque Development Corporation have implemented an outreach strategy to engage minority community members in Opportunity Dubuque. • Business: The Dubuque Chamber of Commerce has created a Minority Business Council with a mission to guide minority and under -represented business owners toward local resources. • Education: The Dubuque Community School District is disaggregating data regarding Grade -Level Reading, attendance and graduation rates to help improve out- comes for all students. Higher Education: Loras College has implemented cultural competency training as part of the Honors Student Program curriculum. • Government: The City of Dubuque has joined the Government Alliance on Race and Equity and is implementing a racial equity too{kit. Health: Mercy Medical Center, Crescent Community Health Center, University of Dubuque, Dubuque's Human Rights: Department, and others are increasing healthcare access for the Marshallese population through a community health program that helps remove barriers to care. TO LEARN MORE AND FIND OUT HOW YOU CAN GET INVOLVED, VISIT WWW.INCLUSIVEDBO.ORG 1NCLusIVE dubuque Connecting People • Strengthening Community Inclusive Dubuque is facilitated by the Community Foundation of Greater Dubuque. 16 THE. C"Y "r, D_UB E Mas terpiece on the Mississippi The City of Dubuque's team of Intercultural Facilitators offers two learning and development workshops for City employees and partner organizations: A 10.5 hour foundations workshop that is designed for individual development and focuses on raising awareness, fostering improved understanding, and providing tools that can be used to build individual skill at navigating differences. A 32 hour application workshop that is designed for teams who are interested in developing a plan for advancing equity and inclusion goals within their team or organization. Both workshops are grounded in an intercultural approach that is evidence informed and developmental. It is important to understand what our training is and is not: • First, the intercultural approach acknowledges race and racial issues but does not limit its focus to these issues. Rather, the focus is on culture as a broad concept that encompasses all people, and on the various aspects of cultural and social identities that may make a difference when we are interacting with one another. • Second, the goal is not to change beliefs or belief systems. The goal is to build skills so that people are effective interacting across cultural differences. • Third, the focus is on a broad set of skills that can be applied across cultures to improve communication and understanding. The training does not focus on culture specific details and information. • Fourth, although training employees can be a very productive tool, depending solely on training to foster acceptance and the skills needed to make sustainable change is severely limited. There must be sustainable efforts to support staff in applying newly acquired skills. We don't expect to be competent in a sport after a few practice sessions, similarly we cannot expect to be competent working with cultures other than our own after a few workshops. • Finally, there is a recognition that any skills learned must be applied in context, and that training is only one piece of a larger approach that includes assigning resources and developing a long-term strategy to identify barriers affecting certain groups and to create an inclusive and equitable work environment. 10.5 Hour Workshop: Intercultural Competence and Equity Objectives of the workshop are to: Establish a common language and understanding regarding an intercultural approach to equity and inclusion Reinforce the importance of continuing to develop the skills needed to work and live in a culturally diverse community 17 THE MY OE D_UB E Masterpiece on !Ice Mississippi • Understand how we process diversity related information to form perceptions about ourselves and others • Examine some of the foundations of culture • Examine personal identity and its relationship to culture • Examine how language, non-verbal communication, and values can interfere with communication • Begin to unpack inclusion and equity issues in individual organizations using an intercultural approach • Understand employee roles in contributing towards an inclusive organizational culture 32-Hour Developing Equity Frameworks through Intercultural Methods This workshop is best suited for those working on teams seeking to advance equity and inclusion. Participants will use an intercultural framework to collectively explore individual, institutional, and systemic opportunities. The program includes opportunities for participants to practice using the tools they have received, working together to identify dilemmas facing their organizations, to develop strategies for addressing issues, and to create action items. Objectives for the four -day program are to: • Understand fundamental concepts related to an intercultural approach to inclusion and equity using individual, institutional, and structural levels • Learn tools and skills that can be applied to influence organizational change • Recognize inclusion and equity issues to advance action plans to stabilize equity and inclusion in the organization • Identify equity needs of your community through your organization's lens and set goals to influence a positive impact in the community • Identify inclusion and equity issues and begin to develop an action plan to advance equity and inclusion in participant organizations or groups • Create an all -encompassing environment based on trust for: o Effective team building o Healthy workforce culture o Active strategic planning in