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9 7 10 Smarter Sustainable Dubuque_Portal Access LetterSmarter Water Pilot Study Portal Access August 26, 2010 FIRST NAME LAST NAME ADDRESS CITY STATE ZIP Dear FIRST NAME: Thank you for volunteering for the Smarter Sustainable Dubuque “Smarter Water” Pilot Study. I am pleased to announce the launch of the smarter water portal website which will enable you to manage your water consumption with timely and up-to-date information. You are invited to begin using this portal on Tuesday, Sept. 7, 2010! If you do not have a computer or internet access and would like to receive paper or CD copies of this information, please call the Smarter Sustainable Dubuque office at 690-6111. The portal will provide a detailed and private view of your hourly, daily or weekly household water usage, compare your water usage to past consumption, and also compare it anonymously to that of others in the study. You can get alerts about potential leaks or anomalies to help you save water and money. You can also compete in team-based competitions! Before you begin using the water portal, we would like you to complete a survey that will provide If you have not done so yet, please take the important information for the Smarter Water study. survey, available online at https://www.surveymonkey.com/s/DubuqueWaterPilotSurvey. Paper copies of the survey will also be available at the following portal access training sessions and can be mailed to you upon request. Please plan to attend one of the following 30-minute training sessions*: Date and Time:OR 12:15 p.m. 7:00 p.m., Thursday, Sept. 2, 2010 ndth Location: City Council Chambers, 2 Floor, Historic Federal Building, 350 W. 6 Street A training guide will be available at the training session or sent to you via e-mail. * If you would prefer to participate in the training online, please e-mail ssd@cityofdubuque.org for on-line meeting instructions . To access the Smarter Water Portal on and after Tuesday, Sept. 7: Visithttp://www.cityofdubuque.org/smarterwater and click on “Smarter Water Portal Access” Your personal login ID is: [unique ID] Your password is: [password] Thank you for volunteering for this important project.We look forward to your feedback. If you have comments or questions, please contact Smarter Sustainable Dubuque at 690-6111 or ssd@cityofdubuque.org. We are creating an e-mail distribution list for future communications with those with e-mail access to reduce our printing and mailing costs. Please send an e-mail to ssd@cityofdubuque.org, along with your name, so we can add your address to our list.