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Two (2) Parking Enforcement Officer Full-Time Position RecommendationsCity of Dubuque City Council Meeting Consent Items # 012. Copyrighted January 17, 2023 ITEM TITLE: Two (2) Parking Enforcement Officer Full -Time Position Recommendations SUMMARY: City Manager recommending the addition of two full-time Parking Enforcement Officers and reduce the number of part-time officers from six budgeted to three. SUGGESTED Suggested Disposition: Receive and File; Approve DISPOSITION: ATTACHMENTS: Description MVM Memo Two (2) Parking Enforcement Officer Full -Time Position Recommendations Type City Manager Memo Staff Memo THE C Dubuque DUjIBQTE WAWca 914 Masterpiece on the Mississippi YP pp aoo�•o 13 zai7*20*�oi9 TO: The Honorable Mayor and City Council Members FROM: Michael C. Van Milligen, City Manager SUBJECT: Two (2) Parking Enforcement Officer Full -Time Position Recommendations DATE: January 10, 2023 Director of Transportation Services Ryan Knuckey and Parking Operations Supervisor Russ Stecklein are recommending City Council add two full-time Parking Enforcement Officers and reduce the number of part-time officers from six budgeted to three. I concur with the recommendation and respectfully request Mayor and City Council approval. Michael C. Van Milligen MCVM:sv Attachment CC' Crenna Brumwell, City Attorney Cori Burbach, Assistant City Manager Ryan Knuckey, Director of Transportation Russ Stecklein, Parking Operations Supervisor THE CITY OF DUB E Masterpiece on the Mississippi TO: Mike Van Milligen, City Manager FROM: Ryan Knuckey, Director of Transportation Russ Stecklein, Parking Operations Supervisor RE: Two (2) Parking Enforcement Officer Full -Time Position Recommendations DATE: December 20, 2022 PURPOSE To recommend the desired number of full and part-time Parking Enforcement Officers in Transportation Services. There is a need for a blended model including both full and part-time positions to fill approved vacations, sick leave, and open shift times. The criteria below are based on current operating needs on a post - pandemic schedule. BACKGROUND/OPERATION HOURS The Parking Division consists only of part-time Parking Enforcement Officers. At the current time there are five part-time Parking Enforcement Officers. Current hours of the officers range from 0 hours a week to 28.5 hours a week. The operational hours for the Parking Enforcement is 6:00 AM to 6:00 PM Monday thru Friday. Saturday's hours range from 8:00 AM to 5:00 PM. The overall coverage area for the parking division includes the downtown meter district along with eight residential districts. RECCOMENDATION The recommendation is to add 2 full-time Parking Enforcement Officers and reduce the number of part-time officers from six budgeted to three. This addition would allow for the below improvements: A more consistent coverage schedule for parking enforcement. Reduced turnover due to Parking Enforcement Officers receiving full-time benefits along with full-time hours With reduced turnover, there would be a reduction in the amount of training and associated costs Better morale —adding full-time positions, part-time Parking Enforcement Officers have more opportunities of becoming full- time and less likely to look for other employment. FY22 compared to FY23 numbers show a reduced number of tickets being written which is a disservice to our business customers who need parking turnover to be successful and reduces ticket revenue. • Two part-time parking Enforcement Officers were hired in the last 6 months and ended employment within the first month due to varied reasons. Additionally, over the past year two of our other reliable officers took full-time employment elsewhere. The criteria below reflects current part-time Parking Enforcement staffing hours compared to proposed staffing hours: STAFFING Current staffing consists of: 5 Part-time Officers (30-hour work week or less) Future staffing consists of: 2 Full-time Officers (40-hour work week) 3 Part-time Officers (30-hour work week or less) Parking would have a reduction of 3 part-time positions. Current Coverage with 5 Part -Time Offices Territory Monday Tuesday lednesda Thursday Friday Saturday 600 AM 1 000 AM Residential & Lots OPEN OPEN OPEN OPEN OPEN 8-5 pm 800 AM 1 230 PM Meter district NC PT# 1 PT# 1 PTP 1 PT# 1 PT# 1 PT #4 800 AM 1 230 PM Meter district SC PT#2 OPEN PT#2 OPEN OPEN 1000AM 2:00PM Res/Lotsf2Hr OPEN OPEN OPEN OPEN OPEN 1230 Am 500 PM Deter district NC PT#3 PT#3 PT#3 PT#3 PT#3 1230 PM 500 PM Meter district SC OPEN PT#5 PT#5 PT#5 PT#5 200 PM 600 PM Res `Lots `2Hr OPEN OPEN I OPEN I OPEN I OPEN Coverage with Recommended 2 Full -Time and 3 Part -Time Officers Territory Monday Tuesday lednesda Thursday Friday Saturday 600 AM 1 000 AM Residential & Lots PT# 1 PT# 1 PT# 1 PT# 1 PT# 1 8-5 pm 800 AM 1 230 PM Meter district NC FT#2 FT#2 FT#2 FT#2 FT#2 PT#3 800 AM 1 230 PM Meter district SC FT# 1 FT# 1 FT# 1 FT# 1 FT# 1 1000AM 2:00PM Res/Lots/2 Hr PT# 1 PT#2 PT#2 PT#2 PT#2 1230 Am 500 PM Meter district NC FT#2 FT#2 FT#2 FT#2 FT#2 1230 PM 500 PM Meter district SC FT# 1 FT# 1 FT# 1 FT# 1 FT# 1 200 PM 1 600 PM Res{`Lots '2Hr I PT#2 PT#3 PT#3 PT#3 PT#3 ADDITIONS AND REDUCTIONS With the addition of the 2 full-time positions, there would be a reduction in our part-time parking enforcement officer's employment numbers as officer's moved into full-time positions. To cover the remaining shifts, 3 part- time officers' will be needed. Budget Breakdown Full-time Parking Enforcement Officers would receive full-time benefits including social security, IPERS, health insurance, life insurance. A full-time officer averages 2,088 hours a year with a pay rate of $20.80 per hour. A part-time officer receives part-time benefits including social security, IPERS. A part-time officer averages 1482 hours a year with a pay rate of $20.80 per hour. The overall cost difference between having 2 full-time and 3 part-time Parking Enforcement Officers compared to the budgeted 6 part-time officers would be a cost increase to the budget of $45,591 based on FY24 wages and benefits. In reviewing FY18-22 revenue has decreased due to insufficient staffing and the covid pandemic. With the addition of 2 full-time officers all metered and residential districts will get coverage during all hours of operation, resulting in increased tickets and potential revenue. The chart below shows the reduction in ticket revenue from FY18-22 due to fewer enforcement officers and the covid pandemic. TICKET REVENUE FY18 FY19 FY20 FY21 FY22 Tickets Issued 32,857 25,395 17,780 19,851 19,821 Fines Collected $374,920.00 $357,928.00 $234,086.00 $252,315.00 $258,605.00 *FY18-19 Parking enforcement was fully staffed with 7 part-time officers. **FY23 Currently staffed with 5 part-time officers, 2 with very limited hours. FILLING THE 2 NEW FULL-TIME POSITIONS These positions would be posted internally for all employees. If multiple part-time officers apply, the team will interview and conduct a review of current officers' performance (accountability, accidents, customer service, ETC.). TIMELINE It is recommended the positions be posted as soon as possible.