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Work Session_Smart Parking & Mobility Master Plan UpdateCopyrighted January 30, 2023 City of Dubuque Work Session - Bottom # 01. Special Meeting ITEM TITLE: Smart Parking & Mobility Master Plan Update SUMMARY: Walker Consultants will review the status and findings of the Smart Parking & Mobility Master Plan. SUGGESTED DISPOSITION: ATTACHMENTS: Description Type MVM Memo City Manager Memo Staff Memo Staff Memo Presentation Supporting Documentation THE C DUj!BQTE Masterpiece on the Mississippi TO: The Honorable Mayor and City Council Members FROM: Michael C. Van Milligen, City Manager SUBJECT: Smart Parking & Mobility Master Plan Work Session DATE: January 25, 2023 Dubuque WAWca 914 ii 2007-2012.2013 2017*2019 Project Manager Steve Sampson Brown and Director of Transportation Services Ryan Knuckey are transmitting information for Walker Consultants to review the status and findings of the Smart Parking & Mobility Master Plan beginning at 5:30 p.m. on Monday, January 30, 2023. v Mic ael C. Van Milligen MCVM:sv Attachment CC' Crenna Brumwell, City Attorney Cori Burbach, Assistant City Manager Steve Sampson Brown, Project Manager Ryan Knuckey, Director of Transportation Services THE CITY OF DUB E Masterpiece on the Mississippi TO: Michael C. Van Milligen, City Manager Gus Psihoyos, City Engineer FROM: Steve Sampson Brown, Project Manager Ryan Knuckey, Director of Transportation Services DATE: January 24, 2023 RE: Smart Parking & Mobility Master Plan Work Session Dubuque MI-Ameft City 2007-2012.2013 2017*2019 The purpose of this memorandum is to transmit information regarding the City Council work session on Monday, January 30, 2023 beginning at 5:30 p.m. in the Historic Federal Building Council Chambers. Walker Consultants will review the status and findings of the Smart Parking & Mobility Master Plan. I *1 7 Isre Smart Parking & Mobility Management Plan Phase 1 Update January 2023 Agenda 1. Project Information and Background 2. Parking and Mobility System Overview 3. Stakeholder Engagement Summary 4. System Technical Review 5. Focus Areas and Next Steps SMART PARKING & MOBILITY MANAGEMENT PLAN 01 I Introduction and Background Request for Proposal Study existing parking and mobility needs Smart Parking and Mobility Management Plan, Focus on Parking • Current conditions analysis • New technology evaluation • Parking system financial modeling and evaluation • Finalization of Plan — Technology/Infrastructure — Programs — Policies Next Phase • Design and technology procurement, implementation CITY OF DUBUQUE ENGINEERING DEPARTMENT REQUEST FOR PROPOSAL Smart Parking & Mobility Management Plan Development and lmplementafion Project City of Dubuque. Iowa oGCPnIbYr 11. 2021 SMART PARKING & MOBILITY MANAGEMENT PLAN Guiding Principles • Parking is a key ingredient for keeping the downtown economically viable. • Parking needs to be a partnership between the public and private sectors. • Equitable and inclusive mobility solutions are one of the core components of a community's livability because it provides access to living wage jobs, healthcare services, quality education, cultural institutions, and recreation opportunities. • Parking access and any updated policies need to meet the needs of a diverse group of users. SMART PARKING & MOBILITY MANAGEMENT PLAN Guiding Principles • Parking must be fully integrated with Transit and other forms of transportation system mobility in order to maximize efficiencies and customer experience. • Parking and transportation mobility is not free, and an equitable revenue fee structure needs to be established. • Parking and mobility solutions need to utilize the most up-to-date technology. • To the maximum extent feasible, parking, and subsequent models of travel to final points of destination must feel "safe" for customers. • A business strategy that works in a post pandemic environment needs to be developed SMART PARKING & MOBILITY MANAGEMENT PLAN Project Outcomes Parking • Operations and management and policy recommendations, work plan, and revenue model • Technology recommendations • Implementation Action Plan with phasing, roles/responsibilities, conceptual cost estimates — Implementation and technology procurement and project conclusion Mobility • High-level themes for further action • Planning and policy updates • Improving safety, comfort, convenience, and connectedness of transit, bicycling, walking, and rolling SMART PARKING & MOBILITY MANAGEMENT PLAN Definitions Mobility: The action, and specifically the ability, of a person to move or be moved. Transportation: The act of moving something or someone. SMART PARKING & MOBILITY MANAGEMENT PLAN Definitions, continued Parking Demand: The raw count of parked vehicles at a given time, in a given location. Parking Utilization (used interchangeably with "parking occupancy"): The proportion of spaces in a given facility that are occupied by parked vehicles at a given time, calculated as the number of parked vehicles divided by the total number of spaces and presented as a %. SMART PARKING & MOBILITY MANAGEMENT PLAN Study Area Downtown Dubuque Focus SMART PARKING & MOBILITY MANAGEMENT PLAN Ci Afks f1< r it 16KN � ARP KN Y � 7 � rntN . g3KN am ,IKKN I A r i'N < Z per. GKO ii�S , Y Interm_odal Ramp t •! O Z c [•,nt � 1�J9KN, m o ' asc/* e g/�*T�ZN�: i ,pGn �t�OUR L•o'ustStreetRamp 1y�'yP�� ' m t IoS�a 5`tre`eftRya��pj, y+tN ki UNfVEk317Y SK.N _ �� ,.•�- `'��j-Y � % + - N \ KN 1 0 o a St StreetR�Y' �•N STy �� p,0 f� eRamp 0��t� 14 y- r ER Epp ea amp. .o - _- �, m PE } ....b•-ram" '•d'�+n. - s Project Schedule and Process September Nov 2022 — Jan 2023 Spring 2023 2022 Online and in -person stakeholder engagement throughout --- Phase 1: Current Conditions Assessment and Discovery • Data collection • Current conditions assessment • Identification of needs, issues, and opportunities • Establish baseline assessment models • Future scenario development and visioning • Financial modeling and parking needs modeling Summer 2023 Mid -Late 2023 • Plan implementation Phase 3: Technology Recommendations and specifications, bid documents, and Path Forward procurement • Smart Parking and Impacted by Mobility Management available capital Plan funding o Implementation Action Plan o Specific operations, management, programming, infrastructure, and technology recommendations o Shared revenue model vs. 100% City Financed SMART PARKING & MOBILITY MANAGEMENT PLAN 02 � Parking and Mobility System Overview On -Street Parking Unmetered parking About 1,800 on -street metered parking spaces - 44% are 2-hour spaces 30% are 10-hour spaces • 8 Residential permit districts SMART PARKING & MOBILITY MANAGEMENT PLAN p a .!�o' .. S Z qm mmZ na e Parking Meter Time Limit HP�OF 20 minute 40 minute .fps 1 hour 2 hour 4 hour 10 hour 4 b 1i-� ,SSN 9go q Am ym 1SN VFW. * a� to odal Ramp Ramp 9t J/J/ Street Ramp r't• � n "5t S reet yRaamp .��t'''�� • 4 of_Drbque Ramp - %e4) e �• i F Flags W ti •.. V � Off -Street Parking • 2,861 ramp spaces Downtown • 3,910 total ramp spaces, including the Port of Dubuque ramp • Over 30% of downtown ramp spaces are reserved permit spaces • 1,607 surface lot spaces, many reserved permit spaces SMART PARKING & MOBILITY MANAGEMENT PLAN ,Loth y �y m CLgRKE f�< G A S KfLLYs 1, t & N �SKN v$ ' ym KH pKN .� q1 a• ' � �., NERQ�R Si N tgK ym �2KN .��KN 1 h,& ri. sui(ece Lot �Ith&Elm Lot -.91h�&Elm st'Lot- 10Yvth 8/E�'lm� �of _ ' ��InteThlotlal Rampl� ' • sZH i `` ``i 6tN Part ar oebeq�e s�,reee Loi ++ ro .•�4th entral Lol � � Port.f�sbuque Ram p •R -��-ttLL11 +) t3 V�_ '�*A Portside Lot __4 i Parking Footprint • Significant public and private parking inventory Q N �StN v$ ym r AZN �ERP�R S. I N '�'Ay ®•, 1,�"'+r`sp',� ��*i'�11th&Elm L'v ; dP Im 51'Lot - �• I' A . trA A e R mp� 9SN v n Y �9treet'R p y'fN \j�"� � Pan nronh g s rtace Lo} Sth St e[ Ramp Mow SthBM4thentral:Lot'_"�N Fort f1ebug ilp yy SKN p ar�i FLF,IragS Ramp9 o Lor SMART PARKING & MOBILITY MANAGEMENT PLAN 787- Mobility u,. `11�;.;", .-" SMART PARKING & MOBILITY MANAGEMENT PLAN Phase 1 Work Completed Internal and External Stakeholder Engagement System Technical Review • Policy, Program, and System Review • Best Practices Review • Data Collection and Analysis f R� ■ rii III all SMART PARKING & MOBILITY MANAGEMENT PLAN 03 1 Stakeholder Engagement Survey In Person Intervi ews Sta keholder STEP Eme rging Engagement Event Themes (subjecti ve feedback) • Public Input Survey Guiding Principles System Technical .Data &Trends (objective findings) Review Consulting Team Takeaway s .. I • Areas For Action Stakeholder Engagement Summary STEP Program @ the Multicultural Family Cente • Two sessions (morning & after • Teen perspectives qn SMART PARKING & MOBILITY MANAGEMENT PLAN 20 themes from 40 stakeholder meetings Stakeholder Engagement Summary Stakeholder Meetings • Who we met with - 38 Groups & Individuals - this is not a scientific sampling of the public, rather a representation of downtown business, non profit, organizations and institutions. • Themes - Parking Related Themes - Mobility / Connectivity Related Themes • Key words to note: - Several = at least three - Multiple = three to five - Numerous = at least half - Most = approximately 70% - Nearly all = approximately 90% SMART PARKING & MOBILITY MANAGEMENT PLAN 22 parking themes Stakeholder Engagement Summary - Parking Parking Convenience- when expanding on the convenience of parking, respondent's offer consistent feedback, typically through one of the following lenses/demographics: Downtown Employee / Employer (e.g. financial services, professional services) — These organizations prefer parking that is +/- 3 minutes away from their place of employment but are open to walking a bit further if technology is used to improve accessibility and if the streetscape/physical environment is improved. Downtown Retail Business Owner / Service Provider (e.g. retail business, social services) — These organizations and individuals prefer street parking that is affordable (or free) and is preferably within the block face or at most a block away. Downtown Tourism / Entertainment (e.g. event promotions, tourism industry) — Feedback from these organizations indicates that customers are willing to walk extended distances of 4-5 blocks or more depending on the entertainment destination. There is potential to use bussing or other alternative modes to move people from areas of plentiful parking to those where parking may not be as convenient. Downtown Developer / Residential Living (e.g. multifamily developers, individuals living downtown) — These groups indicate that access to parking facilities (not necessarily a dedicated spot) is one of, if not the biggest barrier to new residential development within Downtown Dubuque. Respondents prefer parking that is "across ro�1 �► IgIV`�tl ImTT Aim# I%ttxef�way. 24 Stakeholder Engagement Summary - Parking Parking is available most of the time. Most respondents acknowledge that there are usually always spaces available (both on street and off street) — although some acknowledge that they may not be in a convenient location, they can be found with relative Parking meters are serving their purpose but could be improved. Most appreciate the flexibility that paying by coin/app provides. Numerous respondents appreciate the existing pay-by-app technology but acknowledge there are challenges with its performance and reliability. Several respondents noted that they really do not care for the meters in general and believe parking should be free, but in the same breath, understand their importance in helping maintain vehicular turnover, especially in front of retail buildings. Parking meter lengths of stay are generally serving their purpose. _l _ sion of _ _ _ _ _ _ _ stay — yet several small business owners express a desire to maintain time limits to improve turnover. SMART PARKING & MOBILITY MANAGEMENT PLAN 25 Stakeholder Engagement Summary - Parking Parking is available most of the time. Most respondents acknowledge that there are usually always spaces available (both on street and off street) — although some acknowledge that they may not be in a convenient location, they can be found with relative ease. Parking meters are serving their purpose but could be improved. Most appreciate the flexibility that paying by coin/app provides. Numerous respondents appreciate the existing pay-by-app technology but acknowledge there are challenges with its performance and reliability. Several respondents noted that they really do not care for the meters in general and believe parking should be free. but in the same breath. understand their importance in helnina maintain vehicular turnover_ --F- --.,....-7 ... .. _.._ -. . __,..... .__....,....a Parking meter lengths of stay are generally serving their purpose. -- - -- ------ - -. --- -,-- - I- -- 11 - - -lion of stay — yet several small business owners express a desire to maintain time limits to improve turnover. SMART PARKING & MOBILITY MANAGEMENT PLAN 26 Stakeholder Engagement Summary - Parking Parking is available most of the time. Most respondents acknowledge that there are usually always spaces available (both on street and off street) — although some acknowledge that they may not be in a convenient location, they can be found with relative ease. Parking meters are serving their purpose but could be improved. Most appreciate the flexibility that paying by coin/app provides. Numerous respondents appreciate the existing pay-by-app technology but acknowledge there are challenges with its performance and reliability. ' " ' " " - 'ar 'ping should De Tree, put in ine same Dream, unaersiana ineir importance in neiping maintain venicuiar turnover, especially in front of retail buildings. Parking meter lengths of stay are generally serving their purpose. But numerous respondents express a desire for an improved app/technology that allows for an extension of stay — yet several small business owners express a desire to maintain time limits to improve turnover. SMART PARKING & MOBILITY MANAGEMENT PLAN 27 Stakeholder Engagement Summary - Parking Parking ramps provide sufficient parking inventory. When discussing the strengths and weaknesses of the existing parking system, several respondents report that there are multiple facilities that are in good condition, yet others acknowledge that there is a fair amount of deferred maintenance required for others. There is concern regarding the aging parking ramps and what happens if they are removed from the system — potentially creating an access challenge during office hours. communication oT parking related inrormation couia ae improved. Respondents share critical feedback regarding the methods, frequency and access to parking information (e.g. the availability of permits, permit wait lists, oversell rates, etc.). SMART PARKING & MOBILITY MANAGEMENT PLAN 28 Stakeholder Engagement Summary - Parking Parking ramps provide sufficient parking inventory. When discussing the strengths and weaknesses of the existing parking system, several respondents report that there are multiple facilities that are in good condition, yet others acknowledge that there is a fair amount of deferred maintenance required for others. There is concern regarding the aging parking ramps and what happens if they are removed from the system — potentially creating an access challenge during office hours. Communication of parking related information could be improved. Respondents share critical feedback regarding the methods, frequency and access to parking information (e.g. the availability of permits, permit wait lists, oversell rates, etc.). SMART PARKING & MOBILITY MANAGEMENT PLAN 29 Stakeholder Engagement Summary - Parking Existing parking ramp technology causes customer service and maintenance issues. When speaking about the technology currently being used within the parking ramps, most respondents' report concci i is wiLn now it Tunctio, is cm iu a iC Ul 1011ci lyc,) U icy ve experiencea using i Parking operations should be improved to boost economic development and increase downtown vibrancy. "'- .n r.-..--J—" —_" _L.___..-_..---- --aces throughout the day and believe that technology should be used to increase access and oversell ramps. SMART PARKING & MOBILITY MANAGEMENT PLAN 30 Stakeholder Engagement Summary - Parking Existing parking ramp technology causes customer service and maintenance issues. When speakina about the technoloay currentiv beina used within the parking ramps, most respondents' report concerns with how it functions and the challenges they've experienced using it. Parking operations should be improved to boost economic development (e.g. multifamily) and increase downtown vibrancy. Numerous respondents report observing open spaces throughout the day and believe that technology should be used to increase access and oversell ramps. SMART PARKING & MOBILITY MANAGEMENT PLAN 31 Stakeholder Engagement Summary - Parking Off-street parking management should be improved. Those representing the residential development community see an opportunity to change the operations and management of parking facilities, such as overselling or shared parking. The concept of shared parking has support. Multiple business owners and developers emphasize the need to leverage technology that allows for public and private sector collaboration that optimizes the use of the existing parking in Dubuque. Future on -street parking technology should be forward thinking, yet multigenerational. Most respondents believe there should be some options available to pay using cash or coin, while others felt strongly that the use of coins will not be relevant in a few years. SMART PARKING & MOBILITY MANAGEMENT PLAN 32 Stakeholder Engagement Summary - Parking Off-street parking management should be improved. Those representing the residential development community see an opportunity to change the operations and management of parking facilities, such as overselling or shared parking. The concept of shared parking has support. Multiple business owners and developers emphasize the need to leverage technology that allows for public and private sector collaboration that optimizes the use of the existing parking in Dubuque. Future on -street parking technology should be forward thinking, yet multigenerational. Most respondents believe there should be some options available to pay using cash or coin, while others felt strongly that the use of coins will not be relevant in a few years. SMART PARKING & MOBILITY MANAGEMENT PLAN 33 Stakeholder Engagement Summary - Parking Off-street parking management should be improved. Those representing the residential development community see an opportunity to change the operations and management of parking facilities, such as overselling or shared parking. The concept of shared parking has support. Multiple business owners and developers emphasize the need to leverage technology that allows for public and private sector collaboration that optimizes the use of the existing parking in Dubuque. Future on -street parking technology should be forward thinking, yet multigenerational. Most respondents believe there should be some options available to pay using cash or coin, while others felt strongly that the use of coins will not be relevant in a few years. SMART PARKING & MOBILITY MANAGEMENT PLAN 34 Mobili ty themes Stakeholder Engagement Summary - Mobility The Jule Transportation system is well run but is often underused - or not used at all. Several respondents indicate that they would appreciate greater route/time of day flexibility during non-traditional working hours to help connect residents to jobs and services on uubuque's West Enc Pedestrian -centric connectivity is a key missing piece. Respondents often voice concern over the lack of connectivity in downtown itself and between major development areas (e.g. Lower Main to Millwork, Central to Schmitt Island, Bee Branch to Millwork), often identifying the lack of safe bicycle lanes, trails or sidewalks as major barrier. SMART PARKING & MOBILITY MANAGEMENT PLAN 36 Stakeholder Engagement Summary - Mobility The Jule Transportation system is well run but is often underused - or not used at all. Several respondents indicate that they would appreciate greater route/time of day flPxihility rli irinn nr)n_trariitinnal Working hours to help connect residents to jobs and 5Cr viuC5 ur i vuuuyuc 5 vvC5L r-r iu. Pedestrian -centric connectivity is a missing piece. Respondents often voice concern over the lack of connectivity in downtown itself and between major development areas (e.g. Lower Main to Millwork, Central to Schmitt Island, Bee Branch to Millwork), often identifying the lack of safe bicycle lanes, trails or sidewalks as major barrier. SMART PARKING & MOBILITY MANAGEMENT PLAN 37 Stakeholder Engagement Summary - Mobility Lighting improvements were identified as key to improving pedestrian's perception of safety. Respondents indicate that adding lighting, or increasing light levels in some areas, will help improve the perception of safety. Downtown would benefit from additional bicycle lanes Multiple respondents indicate that Dubuque's wide roads are both a negative and an opportunity. Respondents voice concern over the speed of vehicular traffic (Bluff, University, Central and white were specifically referenced) within downtown, but also believe that the wide streets are an opportunity for bicycling infrastructure or a complete street application. SMART PARKING & MOBILITY MANAGEMENT PLAN 38 Stakeholder Engagement Summary - Mobility Lighting improvements were identified as key to improving pedestrian's perception of safety. Respondents indicate that adding lighting, or increasing light levels in some areas, will help improve the perception of safety. Downtown would benefit from additional bicycle lanes Multiple respondents indicate that Dubuque's wide roads are both a negative and an opportunity. Respondents voice concern over the speed of vehicular traffic (Bluff, University, Central and white were specifically referenced) within downtown, but also believe that the wide streets are an opportunity for bicycling infrastructure or a complete street application. SMART PARKING & MOBILITY MANAGEMENT PLAN 39 Stakeholder Engagement Summary - Mobility Pedestrian -centric strategies are desired. Most all of respondents emphasize the need to focus on creating a network of sidewalks, streets and bicycle lanes that allow for the safe movement of pedestrians and cyclists around downtown. In the same conversation, most also indicate that not every street needs bicycle lanes, but often describe a community with complete streets as their vision for Dubuque "ten years from now." SMART PARKING & MOBILITY MANAGEMENT PLAN 40 Stakeholder Engagement Summary - Mobility Consistent, uniform wayfinding and signage is a necessary upgrade. Consistent wayfinding and better signage are needed for parking and bicycle facilities alike. Most respondents express a desire to include uniform signage using commonly recognized standards. Respondents indicate that some difficult to find if you do ...A L.-- tl Jten (e.g. Five Flags Ramp,. Driver behavior makes biking in downtown Dubuque dangerous. When discussing the ability to ride a bicycle on City streets or walk across them, multiple respondents express concern over vehicular driver behavior and their lack of caution to accommodate these groups of people. SMART PARKING & MOBILITY MANAGEMENT PLAN 41 Stakeholder Engagement Summary - Mobility Consistent, uniform wayfinding and signage is a necessary upgrade. Consistent wayfinding and better signage are needed for parking and bicycle facilities alike. Most respondents express a desire to include uniform signage using commonly recognized standards. Respondents indicate that some difficult to find if you do not use them often (e.g. Five Flags Ramp). Driver behavior creates an unsafe environment for biking on streets in Dubuque. When discussing the ability to ride a bicycle on City streets or walk across them, multiple respondents express concern over vehicular driver behavior and their lack of caution to accommodate these groups of people. SMART PARKING & MOBILITY MANAGEMENT PLAN 42 Stakeholder Engagement Summary - Mobility Respondents desire bicycle lanes and trails. When discussing weaknesses of the current mobility system, most of the respondents indicate that Dubuque's mobility network could be greatly improved. Most men feel safe in downtown, some women expressed concerns. From a public safety/crime perspective, most of the respondents feel safe Downtown — yet most of them believe that there are significant negative perceptions regarding its reputation. SMART PARKING & MOBILITY MANAGEMENT PLAN 43 Stakeholder Engagement Summary - Mobility Respondents desire bicycle lanes and trails. When discussing weaknesses of the current mobility system, most of the respondents indicate that Dubuque's mobility network could be greatly improved. Most men feel safe in downtown, some women expressed concerns. From a public safety/crime perspective, most of the respondents feel safe Downtown — yet most of them believe that there are significant negative perceptions regarding its reputation. SMART PARKING & MOBILITY MANAGEMENT PLAN 44 public input survey 823 Online Survey Responses Stakeholder Engagement Summary - Public Input Survey 250 200 150 100 50 6 c ,ca 5 tee`' Female Male Prefer not to answer Non -Binary Other 0 106 200 300 400 500 250 200 150 100 50 1y 4e� Cog American Indian or Alaska Native Asian Black or African American Native Hawaiian or Other Pacific Islander White Two or More Races Prefer notto answer Other 0 200 400 600 800 SMART PARKING & MOBILITY MANAGEMENT PLAN 46 Stakeholder Engagement Summary - Public Input Survey What part of town do you live in? 250 200 150 100 50 0 °��O o`�c e o� c� o 1' sec J'p� rs aP `<1 �y may Gyre Q°8 What part of town do you work in? 00 200 100 j - " - - Q' ° �� \`�� • cry. �Q� • J�� e . cam . Oy,`. 30� J0 _. F- SMART PARKING & MOBILITY MANAGEMENT PLAN Survey respondents generally live above the bluff and commute to downtown. 47 Stakeholder Engagement Summary - Public Input Survey Please rank the following based on what is most important to you when parking in the downtown area. Lower price or free parking is marginally more important than convenience 1 or the certainty it will be there. 0 Low price/Ree... Conveniencelpr... Certainty park... Rank Answers 1 2 3 Average score 43.03% 23.51 % 33.47% 1 Low pricatFree parking 2.10 324 177 252 Convenience/proximity 32.01 % 41.17% 26.83% 2 2.05 to destination 241 310 202 Certainty parking will be 24.97% 35.33% 39.71% 3 1.85 available 188 266 299 SMART PARKING & MOBILITY MANAGEMENT PLAN 48 Stakeholder Engagement Summary - Public Input Survey Rate parking access features based on parking in a ramp or lot downtown 0 Ease offindin... Easy in and ou... Clear signage ... Rank Answers 1 2 3 Ease of finding a parking 45.68% 34.79% 15.14% 1 spot 344 262 114 34.13% 40.64% 21.25% 2 Easy in and out 257 306 160 Clear signage for rates 16.33% 20.19% 55.51 % 3 and times 123 152 418 Access to electric vehicle 3.85% 4.38% 8.1% 4 charging 29 33 61 SMART PARKING & MOBILITY MANAGEMENT PLAN Access to elec... Average 4 score 4.38% 3.22 33 3.98% 3.05 30 7.97% 2.45 60 83.67% 1.28 630 Ease of finding parking is the most desired parking access feature. Stakeholder Engagement Summary - Public Input Survey Rate payment features based on parking in a ramp or lot downtown �aility to pay for parking or extend a parking session using a mobile app Not having to deal with physical payment collection Ability to use cash or coin (rather than a credit card or mobile device) Ability to pay for parking ahead of ti me 0 1 2 The most highly desired payment feature is extending parking sessions using a mobile arm. Rank Answers 1 Averag( score Abi I ity w pay for pa rk ing 3 or extend a parking 39.39% 1 2.98 session using a mobile 297 Opp Not having to deal with 26.13% 2 physical payment 2.61 197 collection Abilityto use cash or 26.92% 3 coin (rather than a credit 2.41 203 card or mobile device) Ability, to pay for perking 7.56% 4 2.01 ahead oftime 57 SMART PARKING & MOBILITY MANAGEMENT PLAN 50 Stakeholder Engagement Summary - Public Input Survey Rate safety based on parking in a ramp or lot downtown Feeling physically safe from crime I Well -lit facilities Concern for vehicle damage Stairwells/Elevators with cameras Cleanliness of lot or ramp 0 3 4 Feeling physically safe from crime ranked as most important to respondents. SMART PARKING & MOBILITY MANAGEMENT PLAN 51 Stakeholder Engagement Summary - Public Input Survey After answering these questions, which section was most important to you? Safet Parking Access Features Payment 0 1 2 Respondents noted safety as the most important item when thinking about parking. SMART PARKING & MOBILITY MANAGEMENT PLAN 52 Stakeholder Engagement Summary - Public Input Survey How far are you willing to walk from your vehicle to where your work? 1-2 blocks -or- 2-3 minutes Lessthan 1 hlock My work parking is provided by my place of employment 3-4 blocks -or- 4-5 minutes I typically do not drive a personal vehicle to work 5-6 blocks -or- 6-8 minutes 7-8 blocks -or- —10 minutes 300 How far are you willing to walk from your vehicle to your destination, for non -work activities? 1-2 blocks-or-2-3 minutes 3-4 blocks -or- 4-5 minutes Lessthan 1 block 5-6 blocks -or- 6-8 minutes 7-8 blocks -or- —10 minutes I typically do not drive a personal vehicle 0 2C3 300 400 Respondents prefer to walk between 0-3 blocks from their parking facility to their place of employment Respondents coming downtown for entertainment have a higher threshold. SMART PARKING & MOBILITY MANAGEMENT PLAN 53 Stakeholder Engagement Summary - Public Input Survey Would you consider walking 1 to 2 blocks further if parking technology (i.e. app, electronic signage) indicated the location of readily available parking? Answers Yes No Count 5 233 \c Percentage 63.3 28.31 0 Most respondents are willing to walk further if parking technology is improved. SMART PARKING & MOBILITY MANAGEMENT PLAN 54 Stakeholder Engagement Summary - Public Input Survey What barriers or reasons discourage you from walking further? Weather sh ja Do not feel safe in some areas of downtown prefer to parkas close as I can Insufficient lighting Speed of tiafhc Lack of sidewalks Lack of crosswaI ksldon't want to crass the street Personal physical limitations Hil Is/Topo graph y Lack of emergency "code blue" phones Other D 2GC ■ Weather is the primary reason why people do not want to walk further, followed closely by safety and the desire to park as close to their destination as possible. SMART PARKING & MOBILITY MANAGEMENT PLAN 55 Stakeholder Engagement Summary - Public Input Survey Would you consider using a mode of transportation, other than your personal vehicle, to travel to work? or • Yes 38% *No • 1 don't have a personal vehicle 62% The majority of respondents would not be willing to use a different form of transportation for work. SMART PARKING & MOBILITY MANAGEMENT PLAN If you would, what other transportation types would you consider? B;cyae Public Transit Walking RidesharelTaxi Scooter Boarding Other 0 When respondents were willing to consider other transportation types, bicycles, public transit, and walking ranked highest. 56 Stakeholder Engagement Summary - Public Input Survey Would you consider using a mode of transportation, other than your personal vehicle, to travel for social, retail, recreational, or entertainment activities. ? 6% a Yes • No • I don't have a personal vehicle The majority of respondents would not be willing to use a different form of transportation for work. SMART PARKING & MOBILITY MANAGEMENT PLAN If you would, what other transportation types would you consider? Walking Public Transit Bicycle Rideshare/Taxi Scooter Boarding Other a 100 F,-4 200 When respondents were willing to consider other transportation walking scored higher than public transit or bicycling. 57 Stakeholder Engagement Summary - Public Input Survey What barriers or reasons discourage you from using an alternative mode of transportation? Time/Sehedule L Transit does not service my home or where I need to go Need myvehicle for personal activities Weather Need my vehicle for work activities Lack of protected bike lanes Lack of off-street bike paths Hills/Topography cost Speed of traff c Lack of bike amenities, such as racks, lockers, shower facilities EikelScooter share rental services are not available Lack of sidewalks Personal physical limitations Other C 2CC 5GD SMART PARKING & MOBILITY MANAGEMENT PLAN 58 Stakeholder Engagement Summary - Public Input Survey - Open Comments "Unsure where all the public parking is in the downtown area." "Tourists and other visitors to Dubuque routinely "More EV comment negatively on the large number of parking parking" ramps and parking lots that have created a disjointed and non -cohesive Downtown" "Parking should be free. " "Parking downtown is a "Eliminate some [parking lots/ramps] and put in protected barrier to many small bike lanes." businesses. " "Please make downtown safer for women who are walking alone. " SMART PARKING & MOBILITY MANAGEMENT PLAN 59 04 � System Technical Review System Technical Review Review of Policies, Operations, and Management Best Practices Review Data Collection and Analysis Off -Street Parking On -Street Parking/Curb Management Parking Technology System Finances Information and Wayfinding Mobility SMART PARKING & MOBILITY MANAGEMENT PLAN Off -Street Parking • September — December utilization data collection — Data depicts mid -morning (10:00 a.m.) counts; some lot counts were 1:00 p.m. Public Ramps at Overall Peak Demand --- Facility__ __ ___ _ _Thurs, Sept 15___ Weds, Nov 2 __ Weds, Nov-9 Thurs, Nov 10 Tues, Nov 15 Tues, Nov 29 Thurs, Dec 1 Tues, Dec 6 Thurs, Dec 8 Mon, Dec 12 Weds, Dec 14 Average --- Locust Street Ramp 38% 47% 51% ! 47% ! 51% 44% 40% 47% 38% 34% ! 43% 44% - ------ 1-------- ----- - - ..— — r - -- IowaStreetRamp 59% 61% 49% 42% 5th Street Ramp 14% 18% 21%�7% - -_--- ....................................................................V..........................V.__..__..._...._......................................V. -- - - ---- 60% 1 19% ---- --- ---- -+- 61% 55% 18%,15% ---- ---r------ 59% 19% 52% 15°� ............. 63% 16% - 59% 20% ..- 56% 17% -- ___ Five Flags Ramp ! 14% 16% E 16% ! 13% ! 21% --- -------i-- 15% 15% ! -------- -'-------- 17% --------- 16% ------------.._.V......_............._..........._............._..... —14% ! 18% 16% — r------------------------- Central Avenue Ramp 23% ---------------------- 29% ------------------------r--------------------------1--------------------------i 27% 27% --------------------------r-------------------------- 30% -------------------------- 30% i 26% --------------------------- 28% ------------------------ 26% 30% r-------------------------- 27% -------------------------- 28% Intermodal Ramp ! 44% 51% 50% ! 39% ! 48% 53% 45% ! 45% 47% 42% ! 45% 46% 46% -----V-------------------------- of Dubuque Ramp 13% --------------------------' 14% --------------------------V--------------------------+------------9%--------- 17% ! 17% --------------------------- 19% -------------------------+-------------------------- 17% 15% ---------------------- 18% 18% --------------------F-------------------------- 10% ! 16% ---------- 16% Overall Ramp Utilization! 26% 29% 29% ! 26% ! 32% 30% 27% 30% 27% 26% ! 29% 28% Overall Ramp Utilization, ! 30% 35% 34% ! 29% ! 36% 35% 31% 34% 30% 32% ! 34% _ - 33% Excluding Port of DBQ Ramp! Legend % of Spaces Occupied 0-25% 25-60% 60-80% Greater SMART PARKING & MOBILITY MANAGEMENT PLAN Off -Street Parking • September — December utilization data collection — Data depicts mid -morning (10:00 a.m.) counts; some lot counts were 1:00 p.m. Public Surface Lots at Overall Peak Demand Metric Thurs, Sept 15 1 Weds, Nov 2 Weds, Nov 9 Thurs, Nov 10 � Tues, Nov 15 Tues, Nov 29 Thurs, Dec 1 Tues, Dec 6 Thurs, Dec 8 1 Mon, Dec 12 Weds, Dec 14 Average ----------'------- ------------- -------------------------- '--------------------------------------------------------------------------------- Overall Surface Lot Utilization 30% 23% 23% 23% 22% 23% 21% 24% 26% 24% 26% 24% I I I I I I I Legend 0-25% 25-60% % of Spaces 60-80i Occupied SMART PARKING & MOBILITY MANAGEMENT PLAN Off -Street Parking Key Findings: • Facilities are significantly underutilized. • Policies managing permit and transient parking are not in accordance with best practices. • There is an opportunity for a more flexible and efficient management approach. • Technology upgrades are a priority. • Deferred maintenance exists. SMART PARKING & MOBILITY MANAGEMENT PLAN On -Street Parking • Overall peak: Thursday, September 15t" 10:00 a.m. • Overall, peak on -street utilization —31 % .Lath 19tN i ° gym ;7q' '.•`'.' . '_ � � r3 CiARKg fZ< •��gZN t' S Rt 134H $m ��tH r 'LUA OC y0' F �♦ �ent I A ue Ra �1p 9tNr'-.�.._,�- p, 6 Locust Street Ram m 1 I'ireet R �pr # �i NNER317Y 'SS�N' � '' 'r& ,1tN .�fH 610, "� 7 ' A� ^Sth Street Ramp N y Port of Dubuque Ramp e 0 a�mo ��a fiN F ./ AtN {�1•i 1 j MA aR•• NNEVv t Peak Occupancy-7hurs. Sept 1E Mitl-IAorning (70,00 e.m.l NEaQ�R SMART PARKING & MOBILITY MANAGEMENT PLAN On -Street Parking • Overall peak: Thursday, September 15t" 10:00 a.m. • Overall, peak on -street utilization -31 % SMART PARKING & MOBILITY MANAGEMENT PLAN F r 19C I to ��r'ZCG .y y qA > o q2 m p sM P ' �, \ a�SH r Int dalf.Ramp ot CentrafAv7Ram��S1► ® H „�7 .i �•• ` lI� a ... L j Peak Occupancy -Th rs, Sept 15 Mid -Morning (10:00 9 25-60y0% to a -St eet'Ra p � 6tH Greater than 80Y, On -Street Parking • Overall peak: Thursday, September 15t" 10:00 a.m. • Overall, peak on -street utilization -31 % SMART PARKING & MOBILITY MANAGEMENT PLAN L -✓r ��0- Cent, I n..yR 9' r �� ZH Iowa Stgeef Ramp'40, \ 6 5 4 d` 5TH 0 Y Sth Street Ramp - . m rt r• VGEHPRBOR �* +,�r� m Port of �uhuque:�Raamp, l��iyi - --�':p .. oqH Fve Flags Rip ✓"3_ N MP pgP yj s ! k�' �OPm ,.J•_ °GO° oy0- HP�OEN9 3¢°p r �y„ M •i -. °N c. V� @ENE ry '•- 'LND KELLY5 91 ��gp,EZj f• Jr5 N T '.., JONES % Y Peah Occupancy-Thurs, Sept 15Mld-Morning (t0:00 a.m.) w t m - o-ss% Vd. zs-60% so-eo% Greater than 80% On -Street Parking & Curb Management Key Findings: • There are pockets of high utilization, but overall, on -street occupancies are low. • Opportunity to simplify, modernize, and increase Pp Y equability of: Paid parking Rates Time limit types and locations - Enforcement practices Opportunity for more deliberate and unified management of right-of-way / curb use beyond parking. • Technology upgrades are a priority. SMART PARKING & MOBILITY MANAGEMENT PLAN Current Parking Technology 6� q�r, 4PF 6. SMART PARKING & MOBILITY MANAGEMENT PLAN Technology Key Findings: • Technology is patchwork, functionally obsolete, and unsupported by manufacturers/vendors. • Frequent customer support, operations, and maintenance issues. • No data is available for informed, data -driven management or provision of real-time information to customers. • Technology is a critical barrier for modern, efficient, best -practices based management of system. FA SMART PARKING & MOBILITY MANAGEMENT PLAN System Finances • Analyzed existing and historical parking system operating revenue and expenses. • Reviewed financials on a facility -by -facility basis. • Reviewed data on current condition of parking ramps and opinions of probable repair costs. • Identified existing and historical funding gap between parking user fees and the costs to operate and maintain the parking system. SMART PARKING & MOBILITY MANAGEMENT PLAN System Finances Key Findings: • Both currently and pre -pandemic, the parking system has not been fully user -funded. . he system receives approximately $2.3million annually in subsidies from other City funding sources. • Parking system revenue has recovered to —85% of pre - pandemic levels. • Parking Division has controlled expenses but has deferred maintenance on the parking ramps as a result. • Dubuque is not the only small— to medium-sized city with this type of funding imbalance. SMART PARKING & MOBILITY MANAGEMENT PLAN Information and Wayfinding Key Findings: • Inconsistency in color, placement, and messaging. • No consistent unified brand. • Confusion on location, entrance/exit, pedestrian access, and rules/regulations. • Gap in communication of parking -related information. SMART PARKING & MOBILITY MANAGEMENT PLAN Mobility Key Findings: • There is an opportunity for enhanced wayfinding and District identity. • Public transportation fills an important role, but improvements with service and routing could be improved. • Pedestrian -orientation and scale, beautification, and connectivity should be prioritized, particularly between downtown districts. SMART PARKING & MOBILITY MANAGEMENT PLAN 04 I Focus Areas and Next Steps Project Schedule and Process September Nov 2022 — Jan 2023 Spring 2023 2022 Online and in -person stakeholder engagement throughout --- Phase 1: Current Conditions Assessment and Discovery • Data collection • Current conditions assessment • Identification of needs, issues, and opportunities • Establish baseline assessment models • Future scenario development and visioning • Financial modeling and parking needs modeling Summer 2023 Mid -Late 2023 • Plan implementation Phase 3: Technology Recommendations and specifications, bid documents, and Path Forward procurement • Smart Parking and Impacted by Mobility Management available capital Plan funding o Implementation Action Plan o Specific operations, management, programming, infrastructure, and technology recommendations o Shared revenue model vs. 100% City Financed SMART PARKING & MOBILITY MANAGEMENT PLAN Areas for Exploration in Phase 2 1. Parking supply, availability, and efficiency 2. Modernizing technology and data driven operation 3. System communication, information, and wayfinding 4. Customer service, access, equity, and convenience SMART PARKING & MOBILITY MANAGEMENT PLAN Areas for Exploration in Phase 2 5. Asset management and department fiscal sustainability 6. Pedestrian scale design and orientation and inter -downtown connections 7. Multimodal comfort, safety, and mobility 8. Community and economic vibrancy and quality of life SMART PARKING & MOBILITY MANAGEMENT PLAN THANK YOU! QUESTIONS? www.cityofdubuque.org/TheJule I www.cityofdubuque.org/Parking