Solid Waste Automated Curbside Collection System Implementation Council UpdateCity of Dubuque
City Council Meeting
Action Items # 01.
Copyrighted
March 20, 2023
ITEM TITLE: Solid Waste Automated Curbside Collection System Implementation
Council Update
SUMMARY: City Manager submitting information on the implementation plan for the
automated solid waste conveyance system and the distribution of solid
waste carts to support that system.
SUGGESTED
DISPOSITION:
ATTACHMENTS:
Description
MVM Memo
Public Works staff will make a presentation.
Receive and File; Presentation Suggested Disposition:
Trash Cart/Automated Collection Project Update
PP Presentation
Presentation PDF
Type
City Manager Memo
Staff Memo
Supporting Documentation
Supporting Documentation
THE CITY OF
Dubuque
DUjIBQTE
WAWca 914
Masterpiece on the Mississippi
2007-2012-2013
2017*2019
TO: The Honorable Mayor and City Council Members
FROM: Michael C. Van Milligen, City Manager
SUBJECT: Solid Waste Automated Curbside Collection System Implementation
Council Update - Trash
DATE: March 8, 2023
Public Works Director John Klostermann is submitting information on the
implementation plan for the automated solid waste conveyance system and the
distribution of solid waste carts to support that system.
Micl�ael C. Van Milligen
MCVM-sv
Attachment
CC' Crenna Brurnwell, City Attorney
Cori Burbach, Assistant City Manager
John Klostermann, Public Works Director
THE CITY OF
DUtB E
Masterpiece on the Mississippi
Dubuque
'All -America City
2DO7-2012-2013
2017*2019
TO: Michael C. Van Milligen, City Manager
FROM: John Klostermann, Public Works Director JK
SUBJECT: Solid Waste Automated Curbside Collection System Implementation
Council Update - Trash
DATE: March 7, 2023
INTRODUCTION
The purpose of this memorandum is to provide the Mayor and City Council information
on the implementation plan for the automated solid waste conveyance system.
DISCUSSION
On March 29, 2022, the City Council adopted the Fiscal Year 2023 budget which
included the implementation of an automated solid waste curbside collection system.
This system included automated arms for solid waste vehicles and city-wide use of
tipper carts. Implementation includes ordering inventory, distribution of carts, ordinance
adjustments, public education, public outreach, and future operational adjustments. We
will address each stage of the implementation below.
IMDlementation Team
The team on this project includes Public Works Director John Klostermann, Public
Information Officer Randy Gehl, Assistant Public Works Director Arielle Swift, Resource
Management Supervisor Jake Jansen, Communications Specialist Kelli Buchenau,
Communications Assistant Trevor Fannon, Multimedia Specialist Felecia Carner, Video
Producer Erich Moeller, GIS Coordinator/Analyst Nikki Rosemeyer, with support from
the entire solid waste staff.
Cart Der)lovment Status
On the following page, four charts provide an overview of the trash carts delivered by
month, container inventory, cart waitlist counts, and the total carts in service.
Cart Deliveries by Month
Month
35 GAL
48 GAL
64 GAL
96 GAL
TOTAL
AUG 2022
503
333
103
11
950
SEP 2022
296
142
94
41
573
OCT 2022
127
ill
61
46
345
NOV2022
144
82
42
19
287
DEC 2022
117
1
68
21
207
JAN 2023
106
2
7
29
144
FEB 2023
153
8
11
43
215
Total
1446
679
386
210
2721
Current Cart Inventory
Category
35 GAL
48 GAL
64 GAL
96 GAL
TOTAL
In Service (1)
2546
2025
3983
1327
9881
In Inventory (2)
8646
35
52
28
8761
Waitlisted
0
221
96
0
317
Total
11192
2281
4131
1355
18959
(1) Until a cart audit is finalized, these numbers cannot be verified
due to a lack of or inaccurate cart tracking in previous years.
(2) Carts have come into inventory from stop services and are
being held in inventory for replacements or necessary swap -outs
Cart Audit
To verify and collect missing cart data, on non -snowy days, the street crew assists the
curbside collection staff in conducting a cart audit. Teams of two drive through the daily
collection zones and used ArcGIS to gather cart data.
Throughout the month of February, the street crew collected just over 10,000 data
points. While it will be difficult to obtain an accurate point for each of our 20,000+
customers due to customers not setting out materials and multiplexes, the audit team
has already captured cart data on over half of the curbside collection customers.
Assistant Director, Arielle Swift, design an audit dashboard. The dashboard provides
management staff with live cart audit progress.
As new data comes in, the Public Works front desk team is verifying what is collected in
the field with utility billing information. With the help from ArcGIS coordinator, Nikki
Roserneyer, an application has been designed that combines the data sources together,
and it will be converted into an application to be used in the mass deployment of carts.
Cart Promotion
All January and February utility bill mailings had a cart flyer insert. The main objective of
the flyer was to prepare customers for the cart transition and encourage customers to
call or submit an online request if they need more capacity than a 35-gallon cart. The
more customers we hear from, the less likely we will need to swap out 35-gallon cart for
a larger cart. Since the release of the utility bill insert, there has been a significant
increase in cart requests.
A right -sizing your cart video will be released in early March on the City's social media
channels. In addition, Facebook ads will be targeted to specific areas where the carts
will be delivered first.
During the Spring delivery, other social media posts and videos will follow educating
customers about how to properly set out their carts. In addition, each cart delivery will
come with an educational handout.
2023 February Cart Order
Throughout the month of February, nine (9) semi -loads of carts arrived at the old bus
garage at 2401 Central, totaling 8,000 35-gal carts. These carts will be stored at this
location, and will operate as the distribution center for the April deployment.
April Delivery Plan
Starting April 3rd, the cart delivery team (including the street crew and sanitation
drivers) will start to assemble and deliver carts from 7:00 a.m.- 3:00 p.m. The goal will
be to deliver 400 carts a day, which will allow the department to finish the 8,000
deliveries by the end of April.
Using a 26-foot box truck, the carts will be hauled to different neighborhoods, and Public
Works trucks will disperse and deliver 35-gal carts to basic service customers who
haven't requested a larger cart. Cart deliveries will begin in the Monday collection zone,
which are the neighborhoods east of Jackson Street. and North of 17th Street. Once all
basic service customers in this collection zone have their carts, the deliveries will shift to
the collection zones on Tuesday, and then Wednesday, etc.
FY 24 Cart Order
By May of 2023, the hope will be to have the 8,000 35-gallon carts delivered. We
anticipate multiple customers to call requesting a larger cart than the 35-gallon option,
and we will encourage them to try/use this delivered cart until it can be swapped out
with a larger cart that comes into inventory. We will add these requests to the larger cart
waitlist and then formulate our FY 24 cart order. The hope is to have the larger carts
arrive by July 1 st, 2023, so we can move forward with deploying carts to customers who
need greater capacity.
Automated Trucks
With six trucks used daily to collect the City's refuse, currently, the fleet uses one
automatic side -loaders, 2 rear loaders, and 3 semi -automatic side loaders. Two fully
automatic trucks are on order and are expected to arrive during the Fall of 2023, they
are intended to replace 2 of the 3 semi -automatic side loaders.
With three fully automatic trucks expected to be operational in the coming months, the
curbside collection staff is working to restructure routes. During the last week of
February, Resource Management Supervisor, Jake Jansen, and Lead Sanitation Driver,
Tony Severson, collected input from all sanitation drivers to review how the team can
best implement the automation technology.
Ordinance Change
Because not all customers will receive their cart by July 1 st of 2023, Public Works will
recommend an ordinance language change with the FY2024 ordinance budget update
to mandate customers to use their cart once it is delivered.
ACTION STEP
This memorandum is being provided as an update on the implementation plan for an
automated solid waste conveyance system and the distribution of solid waste carts to
support that system.
CC: Arielle Swift, Assistant Public Works Director
Jacob Jansen, Resource Management Supervisor
Randy Gehl, Public Information Officer
. _ mmgm t L�
RESOURCE
MANAGEMENT
CART DEPLOYMENT UPDATE
Public Works
FEB2023
PROJECT TEAM
om d
Public Geospatial Public Works' Public Works Public Works
Information Information Management Solid Waste Street Crews
Off ice Crews
DELIVERIES BY MONTH
1000
750
500
250
A
950
Aug-22
573
345
_ 287
207 215
144
■
Sep-22 Oct-22 Nov-22 Dec-22 Jan-23 Feb-23
■ 96 GAL
64 GAL
■ 48 GAL
■ 35 GAL
CURRENT INVENTORY
:M.
28
35
52
0 35 GAL 0 48 GAL 64 GAL ■ 96 GAL
RESIDENTS UN CURRENT WAITLIST
96 GAL 0
64 GAL 96
48 GAL 221
35 GAL 0
50 100 150 200 250
CARTS IN SERVICE
411IF21546
F� ,02�
64 GAL 31983
>
35 Gallon
1.5k
48 Gallon
1 64 Gallon
2.5k
(n
'2
;a 96 Qallon
988
NoCart
M6.7k
Follow-up
4
n
ggeville
DDrango,
Edmore
Ru 11 ge
Sand,
a u
Dubuaue
'Dubu ue
Ea
dq
riGroye
Me
Vj�iltese,,
%Z.
-Sir
zu %,0 +
Ow 0_—
Al k
Monday Cart Verification App
I 48-Gallon Cart $17.22
Legend
0 64-Gallon Cart S20.65
Details 96-Gallon Cart S29.00
Laye rs Stop Current Service
info Accounts with more than ont
refuse service type
Edit kh
Existing Cart
Yes
Tipper Cart Management
kh
Basic Service
bb
Basic Service
hill
35 Gallon Carts (Alley)
hk
35 Gallon Carts (Alley)
48 Gallon Carts
< Collapse
48 Gallon Carts
2EjVT, ! V94.1��
<< r Find address or place
rdL
FEMA I Fsri
a
I
0
kVE
III.
ofDu--. PbweredbvEsr
OUTREACH & EDUCATION
JANUARY: UTILITY BILL INSERT ON RIGHTSIZING
FEBRUARY: UTILITY BILL INSERT ON RIGHTSIZING
MARCH: RELEASE CART VIDEO ON SOCIAL MEDIA, WEBSITE, & NEWS RELEASE
APRIL: DISTRIBUTE CARTS WITH AN EDUCATIONAL FLYER
mum
awv
MR
Nv
awe
Am
am= z4k—
WWI
fiv.
-FE.
Y;%D
Et! -R--
6 �7- mmv, j-,
z
An. a" I Ak6
UPCOMING OPERATIONS
Apr no-v
.................. ........................................................................................................................................................................................................... ............................................................
STEP ONE
BEGIN & CONTINUE
DELIVERIES, OUTREACH
AND EDUCATION
STEP TWO
FINALIZE DELIVERIES,
ANALYZE SWAP OUT
DATA, AND PLACE
FY2024 CART ORDER
STEP THREE
CARTS ARRIVE,
ASSEMBLE, PREP,
DELIVER, AND REMOVE
WAITLIST
STEP THREE
CONTINUE EDUCATION
ON PROPER SET -OUT.
DELIVERY OF 2
AUTOMATED SIDE
LOADERS.
RESOURCE
MANAGEMENT
CART DEPLOYMENT UPDATE
Public Works
FEB2023
PROJECT TEAM
IV
Public
Information
Off ice
Geospatial
Information
Public Works'
Management
Public Works
Solid Waste
Crews
Public Works
Street Crews
DELIVERIES BY MONTH
1000
750
500
250
A
950
Aug-22
573
345
_ 287
207 215
144
I 1 0 0 0
Sep-22 Oct-22 Nov-22 Dec-22 Jan-23 Feb-23
■ 96 GAL
64 GAL
■ 48 GAL
■ 35 GAL
CURRENT INVENTORY
8646
35
52
35 GAL ■ 48 GAL 64 GAL ■ 96 GAL
28
RESIDENTS ON CURRENT WAITLIST
96 GAL 0
64 GAL 96
48 GAL I
■ 221
35 GAL 0
50
CARTS IN SERVICE
21546
21025
64 GAL 31983>
35 Gallon
1.5k
48 Gallon
64 Gallon
F2 -a'
76 Ciallon
9w
988
No Cart
M 6.7k
Follow-up
4
"q
f6
Sageville
D-UTaRgo
Edmore Rutle go
)re
WiN.
b
.. 4k
tM4 �__A
--r- ev�_ L I
D—ub- =qu P 4 T
Em�uqL
D u b'�' j
b'odq
st
rtGrove
r
J�c�kdale Fn
V � , 0 ,
4b 490 attese.-
z
*44.
4
ur
Ito.%
- d LAL
Monday Cart Verification App
Legend 48-Gallon Cart $1722
64-Gallon Can: $20-b5
(D Details 96-Gallon Cart $2900
i�� Layers Stop Currenz Service
I nfo Accounts with more than one
refuse service type
Edit
Existing Cart
Yes
Tipper Cart Management
hk BasicService
Basic Service
35 Gallon Carts (Alley)
35 Gallon Carts (Alley)
48 Gallon Carts
Collapse
48 Gallon Carts
<< ; Find address or place
180
AVE
1090?WHITTII7 S-T'
-1, C a i-t
Pr
GA. USGS. FEMA I E-;rj Community Maps Contrik)uzo4s. City of Du--- Powered by Esr
OUTREACH & EDUCATION
JANUARY: UTILITY BILL INSERT ON RIGHTSIZING
FEBRUARY: UTILITY BILL INSERT ON RIGHTSIZING
MARCH: RELEASE CART VIDEO ON SOCIAL MEDIA, WEBSITE, & NEWS RELEASE
APRIL: DISTRIBUTE CARTS WITH AN EDUCATIONAL FLYER
FEBRUARY DELIVERY
UPCOMING OPERATIONS
Apr A W�r no-v
.................. ............................................................................................................................................................................................................ ............................................................
STEP ONE
BEGIN & CONTINUE
DELIVERIES, OUTREACH
AND EDUCATION
STEP TWO
FINALIZE DELIVERIES,
ANALYZE SWAP OUT
DATA, AND PLACE
FY2024 CART ORDER
STEP THREE
CARTS ARRIVE,
ASSEMBLE, PREP,
DELIVER, AND REMOVE
WAITLIST
STEP THREE
CONTINUE EDUCATION
ON PROPER SET -OUT.
DELIVERY OF 2
AUTOMATED SIDE
LOADERS.