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07 17 23 Agenda - Special and RegularR O LL C AL L O R D E R F O R ME E TIN G O F July 17, 2023 Farber, Resnick, Spr ank, Cavanagh, W ethal, Roussell, Jones Viewing and Participation O ptions The public has the option to view and participate in the meeting in City C ouncil Chambers or vir tually. The meeting will be aired live on CityChannel Dubuque (Mediacom cable channels 8 and 117.2), str eamed live and archived on the City’s website a t w ww.city ofdubuque .org/m e dia, and streamed live on the City’s Face book page at w ww.face book.com/city ofdubuque . The public can provide in-per son, audio, and written input during sections of the agenda where public input is accepted. It is strongly recommended that all members of the public who intend to provide in-person or virtual public input contact the City C lerk at least 24 hours prior to the meeting to provide notice of intent to provide public input. This will help City staff anticipate participation levels at the meeting. Contact the City Clerk at ctyclerk@cityofdubuque.org or 563-589-4100. For in-person input, please reference the instructions on speaking within the Consent Items, P ublic Hear ing, and P ublic Input sections. Virtual input options during the liv e me e ting include : Log into GoToMeeting using the login links, phone number s and access code below. This option includes audio input and written “chat” input. If you ar e par ticipating via computer, indicate which item you would like to speak to in the Chat function, or note you would like to speak dur ing the appropr iate section. If you are participating via phone, indicate which item you would like to speak to during the appr opriate section. All comments, whether audio or wr itten, must be accompanied by a name and addr ess. P lease join the meeting from your computer, tablet or smartphone. www.C ityOfDubuque.or g/VirtualMeeting You can also dial in using your phone. United States (Toll Free): 1 877 568 4106 United States: +1 (571) 317-3129 Access Code: 337-661-181 Additionally, written public input can be accepted pr ior to or dur ing the meeting by: Contacting the City C ouncil directly from the City’s webpage at www.cityofdubuque.org/councilcontacts Thr ough the C ity Clerk’s O ffice email at ctyclerk@cityofdubuque.org C ITY O F D U B U Q U E, IO W A C IT Y C O U N C IL ME E T IN G H istoric Federal Building: 350 W . 6th Street - Second-Floor Council C hambers. Vir tual par ticipation options are also available. Please see the infor mation above for options. July 17, 2023 Council meetings are video streamed live and archived at www.cityofdubuque.org/media and on Dubuque's CityChannel on the Mediacom cable system at cable channel 8 and digital 117.2 W O R K SESSIO N Page 1 1.5:30 P M - State Legislation/Pr oper ty Tax Refor m - Impact on C ity Revenue C hief Financial Offic er J ennifer Larson will make a presentation on recent state legislation and property tax reform's impac t on city revenue. R E G U L AR S E S S IO N 6:30 P M P LED G E O F ALL E G IAN C E C O N S E N T ITEMS The c onsent agenda items are considered to be routine and non-c ontroversial and all consent items will be normally voted upon in a single motion without any separate disc ussion on a partic ular item. I f you would like to discuss one of the C onsent I tems, please go to the microphone and be recognized by the May or and state the item y ou would like removed from the Consent Agenda for separate disc ussion and consideration. 1.Minutes and Reports Submitted Arts and Cultural A ffairs Advisory Commission of 4/25/23 and 5/23/23; C ity Council Proceedings of 6/26/23, 6/28/23, and 7/5/23; Zoning B oard of A djustment of 6/22/23; Proof of P ublic ation for C ity C ounc il P roc eedings of 5/31/23 and 6/5/23. Suggested D isposition: R eceive and File 2.N otice of C laims and Suits J oseph E de for property damage; Denise Hackbarth for vehic le damage; Lawrenc e Herrig for property damage; Thomas and S andra Sitzmann for property damage; Teresa Stegall for personal injury; Mic hael Thill for property damage. Suggested D isposition: R eceive and File; R efer to City Attorney 3.D isposition of C laims C ity Attorney advising that the following c laims have been referred to P ublic Entity Risk Servic es of I owa, the agent for the I owa C ommunities A ssuranc e P ool: J oseph E de for property damage; Denise Hackbarth for vehic le damage; Lawrenc e Herrig for property damage; J uan Lampe for property damage; B rian Sanger for property damage; Thomas and S andra Sitzmann for property damage; Teresa Stegall for personal injury ; Michael Thill for property damage. Suggested D isposition: R eceive and File; C oncur 4.Appr oval of C ity E xpenditures C ity Manager rec ommending C ity Council approval for payment of City expenditures. R E S O L U T IO N A uthorizing the C hief Financial Offic er/City Treasurer to make c ertain payments of bills that must be paid and approved for pay ment in ac cordanc e with C ity procedures Suggested D isposition: R eceive and File; Adopt R esolution(s) 5.C orr ected Legal Description by Resolution for U rban R enewal Plan for the Dubuque Industr ial Center Economic Development District, Version 2022.3 C ity Manager rec ommending C ity Council adopt a resolution c orrecting the sc rivener ’s error in the Urban Renewal P lan for the Dubuque I ndustrial Center Ec onomic Development D istrict to support reinvestment efforts in the A rea. R E S O L U T IO N Nunc P ro Tunc c orrecting and amending a scrivener's error in certain legal desc riptions included in the Urban Renewal Plan for the D ubuque I ndustrial C enter E conomic D evelopment Distric t Suggested D isposition: R eceive and File; Adopt R esolution(s) Page 2 6.Engineer ing Technician Additional P osition Request C ity Manager rec ommending C ity Council approval to add a non-exempt (hourly), full-time (1.0 F TE) Engineering Technic ian position to save money by reducing overtime and reduc ing the need to hire private engineering consultants that bill out at much higher rates. Suggested D isposition: R eceive and File; Approve 7.Appr oval of Plat of Sur vey of Lot 1B of R oger F. and Kathleen A. Klauer Family Place, in the C ity of Dubuque, Iowa for Vacating P etition (Agreement B etween C ity of Dubuque and C C I5, LL C ) C ity Manager rec ommending C ity Council adopt a resolution approving the P lat of S urvey of Lot 1B of Roger F. and K athleen A . K lauer Family Plac e, in the City of Dubuque, I owa. R E S O L U T IO N Approving P lat of proposed vac ated portion of B ies Drive, in the City of Dubuque, I owa, to be known as Lot 1B of Roger F. and Kathleen A. Klauer Family P lace, in the C ity of D ubuque, I owa Suggested D isposition: R eceive and File; Adopt R esolution(s) 8.Agr eement with Dennis R. W alker for the Vacation and Sale of National S treet Right of W ay South of Bur lington Str eet Adjacent to W alker Pr oper ty at 3009 B urlington S treet C ity Manager rec ommending C ity Council approval of an agreement with Dennis R. W alker (W alker) related to the vacation and sale of certain street right of ways adjacent to the property at 3009 B urlington Street, D ubuque I owa and authorize the City Manager to execute said agreement. R E S O L U T IO N Approving an A greement between the C ity of D ubuque, I owa and Dennis R. W alker Suggested D isposition: R eceive and File; Adopt R esolution(s) 9.Iowa D epartment of Tr ansportation Funding Agreement for S tatewide Tr ansportation Innovation C ouncil Incentive P rogr am P roject C ity Manager rec ommending C ity Council authorize the City Manager to execute a Funding A greement with the I owa D epartment of Transportation (D OT) for an I owa S tatewide Transportation I nnovation C ounc il (S TI C) I nc entive Program called Hy perflow that will continuously monitor and report on the performance of signalized intersections withing the City of Dubuque for one y ear. R E S O L U T IO N Approving a Funding A greement (S T-018) with the I owa Department of Transportation for a Statewide Transportation I nnovation Council (S TI C ) Grant that will continuously monitor and report on the performanc e of signalized intersec tions within the City of Dubuque Suggested D isposition: R eceive and File; Adopt R esolution(s) 10.Fiscal Year 2023 and 2024 Contr acted S er vice Agr eement: DuR ide C ity Manager rec ommending C ity Council approval of a contracted services agreement for fisc al y ear 2023 and fisc al y ear 2024 with D uRide for $30,000 eac h year to provide transportation services for senior c itizens. Suggested D isposition: R eceive and File; Approve 11.Signed C ontract(s) RA C OM for the Dubuque W ater Distribution Harris P 25 Radio Equipment. Suggested D isposition: R eceive and File 12.C ommunications Assistant P osition C ity Manager rec ommending C ity Council approval to c ombine the c urrently vacant 0.5 F TE C ommunic ations Assistant position in the P ublic I nformation Office and the currently vac ant 0.7 FTE Marketing Coordinator position at the Airport to create a 1.0 FTE C ommunic ations Assistant position in the P ublic I nformation Office. Suggested D isposition: R eceive and File; Approve Page 3 13.C ity Fiscal Year 2024 Update to D ubuque County R esource E nhancement and Pr otection Pr ogram (R E AP ) 5-Year P lan C ity Manager rec ommending C ity Council approval of the C ity of D ubuque's F Y 2024 update to the D ubuque C ounty 5-Year Resource Enhanc ement and Protec tion Program (RE A P ) Plan. Suggested D isposition: R eceive and File; Approve 14.Adoption of S upplement N umber 2023 S -11 to the C ity of Dubuque C ode of O rdinances C ity Clerk rec ommending C ity Council approval of the resolution adopting Supplement No. 2023 S -11 as part of the Code of Ordinanc es of the City of Dubuque. R E S O L U T IO N Adopting Supplement No. 2023 S -11 to the C ode of Ordinances of the C ity of D ubuque, I owa Suggested D isposition: R eceive and File; Adopt R esolution(s) 15.Settlement Agreement, Fas Mar t #5159 C ity Manager rec ommending C ity Council approval of the Tobacc o Complianc e S ettlement A greement with Fas Mart #5159, 2175 C entral Avenue. Suggested D isposition: R eceive and File; Approve 16.Settlement Agreement, Casey’s Gener al S tore, Inc #2421 C ity Manager rec ommending C ity Council approval of the Tobacc o Complianc e S ettlement A greement with Casey ’s General S tore, I nc . #2421, 4003 P eru Road. Suggested D isposition: R eceive and File; Approve 17.Settlement Agreement, Liquor Tobacco and G rocer y C ity Manager rec ommending C ity Council approval of the Tobacc o Complianc e S ettlement A greement with S ettlement A greement, Liquor Tobac co and Groc ery, 1998 J ac kson Street. Suggested D isposition: R eceive and File; Approve 18.Appr oval of R etail Alcohol Licenses C ity Manager rec ommending C ity Council approval of retail alcohol lic enses as submitted. R E S O L U T IO N Approving applications for retail alcohol lic enses, as required by City of Dubuque Code of Ordinanc es Title 4 B usiness and License Regulations, Chapter 2 Liquor Control, A rticle B Liquor, Beer and W ine Licenses and Permits Suggested D isposition: R eceive and File; Adopt R esolution(s) IT E MS S E T F O R P U B LIC H E AR IN G These agenda items ar e being scheduled for a futur e public hearing on the date indicated. 1.Petition to Vacate a portion of Bies Dr ive, in the C ity of Dubuque, Iowa for Vacating Petition (Agr eement Between City of D ubuque and C C I5, L LC) C ity Manager rec ommending C ity Council adopt a resolution to sc hedule a public hearing for August 7, 2023, for the vacation and disposal of city interest of the right of way property desc ribed as Lot 1B of Roger F. and K athleen A . K lauer Family Plac e, in the City of Dubuque, I owa. R E S O L U T IO N I ntent to vacate and dispose of a portion of B ies Drive, in the City of Dubuque, I owa, to be known as Lot 1B of Roger F. and K athleen A . K lauer Family Plac e, in the City of D ubuque, I owa Suggested D isposition: Page 4 R eceive and File; Adopt R esolution(s), Set Public H earing for August 7, 2023 2.B urlington S treet W ater Main Improvement Pr oject - Initiate P ublic Bidding and S et the Public H earing Date C ity Manager rec ommending C ity Council adopt the resolution granting preliminary approval of the plans, specifications, form of c ontrac t, and estimated cost of $440,300 for the Burlington Street W ater Main I mprovement project, and establish A ugust 7, 2023, as the date of the public hearing. R E S O L U T IO N The Burlington S treet W ater Main I mprovement Project 2023: preliminary approval of plans, specifications, form of c ontrac t, and estimated cost; setting date of public hearing on plans, specifications, form of c ontrac t, and estimated cost; and ordering the advertisement for bids Suggested D isposition: R eceive and File; Adopt R esolution(s), Set Public H earing for August 7, 2023 3.H uman Rights C ommission R equest for C ommissioner R emoval Human Rights C ommission requesting C ity Council sc hedule a public hearing to c onsider the removal of C ommissioner D ereka W illiams-Robinson from the Human Rights C ommission for noncomplianc e with the attendance requirement of the C ode of Ordinances. R E S O L U T IO N S etting a public hearing on the intent to consider the removal of a c ommissioner from the Human Rights Commission Suggested D isposition: R eceive and File; Adopt R esolution(s), Set Public H earing for August 7, 2023 4.Set for P ublic Hear ing - Butler Childr en’s Garden Voluntary Annexation Request C ity Manager rec ommending C ity Council approve the resolution to set the public hearing on the voluntary annexation request filed by the Butler C hildren’s Garden Foundation, I nc . (applic ant and property owner) for approximately 18.717 acres of property for A ugust 21, 2023. R E S O L U T IO N S etting a public hearing on an application for voluntary annexation of territory to the City of Dubuque, I owa Suggested D isposition: R eceive and File; Adopt R esolution(s), Set Public H earing for August 21, 2023 B O AR D S/C O MMIS S IO N S 1.B oar ds and Commission Applicant Review Applicants are invited to address the City C ounc il regarding their desire to serve on the following B oards/Commissions. Applicant appointments will be made at the next City C ounc il meeting. C ivic C enter Commission One, 3-Year Term through J une 29, 2024 (Vac ant term of Gavin) Applicant: D anielle J acobs, 3130 S hiras Ave. H istor ic P reservation Commission City Code §16-10-1(H) states that if a vacancy occurs in a seat which requires that the appointee be a resident of a historic preservation district and for which there is no application from a qualified resident, the city council must appoint a tenth commissioner, which appointment is temporary, and upon appointment of a qualified resident to the vacancy, the temporary appointment terminates. One, interim term due to vac ancies of the C athedral D istrict term and Old Main Distric t term Applicants: Page 5 C ole Hansen, 408 B urc h S t. (Lives outside of historic districts) Heidi P ettitt, 3116 C entral Ave. (Lives outside of historic distric ts) This commission is subject to the State of I owa Gender Balance Law, §69.16A. 10 Commissioners total; currently 3 males /4 females /2 openings/ 1 I nterim H ousing Commission Two, 3-Year Terms through A ugust 17, 2026 (Expiring At-Large terms of D ixon and E udaley ) Applicants: Matthew Henrick, 2115 Golden E agle D r. J uanita Otis, 2509 J ac kson St. J ulietta S cott, 2455 W oodlawn S t. Long R ange Planning Advisory C ommission One, 3-Year term through J uly 1, 2026 (Vacant At-Large term of Vinc ent) Applicant: Mic hael Rabagia, 1449 J ackson S t. 2.B oar ds and Commission Appointments Appointments to the following c ommissions to be made at this meeting. Tr ansit Advisory B oar d One, 3-Year Term through J uly 30, 2026 (E xpiring Term of Orwoll) Applicant: Greg Orwoll, 2635 W est 32nd St. P U B L IC H E AR IN G S Residents ar e invited to addr ess the City C ouncil regar ding the following agenda items. P lease come to the podium and state your name and addr ess when the item you wish to speak to is being consider ed. 1.R esolution Approving a Pr oposed D evelopment Agreement by and between the City of D ubuque, Iowa and 799 Main, L LC P roviding for the Issuance of U rban R enewal Tax Incr ement R evenue Gr ant O bligations Pur suant to the Development Agr eement Proof of publication on notice of public hearing to consider City C ounc il adopt the attached resolution approving a proposed D evelopment Agreement by and between the C ity of D ubuque, I owa and 799 Main, L L C providing for the issuanc e of Urban Renewal Tax I ncrement Revenue Grant Obligations, and City Manager recommending approval. R E S O L U T IO N Approving a Development A greement by and between the City of Dubuque, I owa, and 799 Main, LLC inc luding the issuance of Urban Tax I ncrement Revenue Obligations Suggested D isposition: R eceive and File; Adopt R esolution(s) 2.John F. K ennedy Road and W est 32nd S treet Intersection Improvement Pr oject Proof of publication on notice of public hearing to consider City C ounc il approve the plans, spec ific ations, form of contract and estimated cost of $747,724.49 for the for the J ohn F. Kennedy Road and W . 32nd S treet I ntersection I mprovement Project through the adoption of the enclosed resolution, and City Manager recommending approval. R E S O L U T IO N Approval of plans, spec ific ations, form of contract, and estimated c ost for the J ohn F. K ennedy Road and W . 32nd Street I ntersec tion I mprovement P rojec t Suggested D isposition: R eceive and File; Adopt R esolution(s) P U B L IC IN P U T Page 6 A t this time, any one in the C ounc il Chambers may address the C ity Council on the A ction I tems on the agenda or on matters under the c ontrol of the C ity Council. Residents are asked to approach the podium and state their name and address before proceeding with their c omments. I ndividual remarks are limited to five minutes, and the overall P ublic I nput period is limited to 30 minutes. Under the I owa Open Meetings Law, the City C ounc il can take no formal ac tion on comments given during Public I nput which do not relate to Ac tion I tems on the Agenda. AC T IO N ITEMS These are items where discussion is held by the City C ouncil - public comments are not allowed except as author ized by the Mayor. 1.Moody's Upgr ade of C ity of Dubuque's Issuer Rating and B onds C ity Manager providing information from Moody's I nvestors S ervices regarding their upgrade of the City of Dubuque's issuer rating outstanding general obligation unlimited tax bonds to Aa2 from A a3, as well as its outstanding moral obligation Sales Tax I nc rement Revenue B onds, Senior Bond Series 2015A to A1 from A 2. A copy of the C ity of D ubuque Fiscal Year 2024 D ollars and C ents broc hure is also provided. Suggested D isposition: R eceive and File 2.Pr oceedings for Dir ecting Sale of not to exceed $6,250,000 Taxable Gener al O bligation B onds, Series 2023A and Awarding Bonds to Best Bidder C ity Manager rec ommending C ity Council approval of the suggested proceedings for directing sale of the not to exceed $6,250,000 Taxable General Obligation B onds, Series 2023A and awarding bonds to the best bidder. R E S O L U T IO N Authorizing and approving a Loan A greement, providing for the sale and issuance of Taxable General Obligation Corporate Purpose B onds, Series 2023A , and providing for the levy of taxes to pay the same Suggested D isposition: R eceive and File; Adopt R esolution(s) 3.Investment Policy Certificate of E xcellence Awar d C ity Manager transmitting the notification of the C ity of D ubuque receiving the A ssoc iation of Public Treasurers of the United S tates & C anada’s 2023 I nvestment P olicy C ertificate of Excellence Award for the C ity’s comprehensive investment polic y. Suggested D isposition: R eceive and File 4.Submission of Fiscal Year Ended June 30, 2022 Annual C omprehensive Financial Report (AC F R ) and R esults of the 2022 Financial S tatement Audit, Including Required C ommunications C ity Manager transmitting the Fiscal Year 2022 Annual C omprehensive Financial Report (A C F R) and Results of the 2022 Financ ial Statement A udit, I nc luding Required C ommunic ations. Financ e and B udget staff will make a presentation. Suggested D isposition: R eceive and File; Pr esentation 5.D ubuque Audubon S ociety P roposal for Gr assland Pr eser ve Mayor sharing proposal for grassland preserve on City of Dubuque property from Dubuque Audubon S oc iety for City C ounc il review and direc tion. Suggested D isposition: R eceive and File; C ouncil Dir ection 6.Automated S olid W aste Cur bside C ollection System Implementation Update Public W orks staff will give a presentation on the implementation plan for the automated solid Page 7 waste c onveyanc e system and continued progress reporting. Suggested D isposition: R eceive and File; Pr esentation 7.K er per C ourt and Kerper Boulevard Intersection Improvement Pr oject C ity Manager rec ommending C ity Council award the c onstruc tion c ontrac t for the Kerper C ourt and Kerper Boulevard I ntersection I mprovement Project through the adoption of the enclosed resolution to E astern I owa E xc avating and Conc rete L L C in the amount of $1,061,072.28. R E S O L U T IO N Awarding public improvement c ontrac t for the Kerper C ourt and Kerper Boulevard I ntersection I mprovement Project Suggested D isposition: R eceive and File; Adopt R esolution(s) 8.Adoption of a P olicy for City Acceptance of Str eets in C ommer cial Subdivisions C ity Manager rec ommending C ity Council approval of the Polic y for C ity Ac ceptanc e of Streets in Commerc ial Subdivisions. R E S O L U T IO N Adopting a policy for city acc eptance of streets in c ommercial subdivisions Suggested D isposition: R eceive and File; Adopt R esolution(s) 9.C orr ected Legal Description for Or dinance 30-23 for the Dubuque Industr ial Center Economic Development District, Version 2023.3 C ity Manager rec ommending C ity Council approval Ordinance 30-23-A c orrecting the legal desc ription in Ordinanc e 30-23 for the D ubuque I ndustrial C enter E conomic D evelopment D istrict, Version 2023.3. O R D IN AN C E Correc ting and amending Ordinance No. 30-23, previously amended, providing that general property taxes levied and c ollected each y ear on all property located within the amended and restated Dubuque I ndustrial Center Ec onomic Development D istrict Urban Renewal Area of the City of Dubuque, C ounty of Dubuque, State of I owa, by and for the benefit of the State of I owa, City of Dubuque, C ounty of Dubuque, D ubuque C ommunity Sc hool D istrict, and other taxing distric ts, be paid to a spec ial fund for pay ment of princ ipal and interest on loans, monies advanced to and indebtedness, inc luding bonds issued or to be issued, inc urred by said city in c onnection with the Amended and Restated D ubuque I ndustrial C enter E conomic D evelopment Distric t Urban Renewal Redevelopment P rojec t by adding Subarea T to the Division Of Revenues Suggested D isposition: R eceive and File; Motion B; Motion A 10.An O rdinance Amending Tax Increment O rdinance 33-23 for the Switch Homes Housing U rban R enewal Area C ity Manager rec ommending C ity Council approval of an ordinance amending tax inc rement Ordinance 33-23 for the S witc h Homes Urban Renewal A rea (Area). O R D IN AN C E Amending Ordinanc e 33-23 providing that general property taxes levied and c ollected each y ear on all property located within the S witc h Homes Housing Urban Renewal Area, in the City of Dubuque, C ounty of Dubuque, State of I owa, by and for the benefit of the State of I owa, City of Dubuque, C ounty of Dubuque, D ubuque C ommunity Sc hool D istrict and other taxing distric ts, be paid to a spec ial fund for pay ment of princ ipal and interest on loans, monies advanc ed to and indebtedness, including bonds issued or to be issued, inc urred by said c ity in connec tion with said Switch Homes Housing Urban Renewal A rea Suggested D isposition: R eceive and File; Motion B; Motion A 11.W ork Session R equest: Four Mounds Foundation C ity Manager rec ommending C ity Council schedule a work session on Monday, August 7, 2023, at 5:00 p.m. for the Four Mounds Foundation to share information on their past, c urrent, and future work and initiatives, many of whic h relate to the City C ounc il’s equity goals. Page 8 Suggested D isposition: R eceive and File; C ouncil 12.W ork Session R equest: S mar t Parking Mobility Management P lan Update C ity Manager rec ommending C ity Council sc hedule a work session on Monday, September 11, 2023, at 6:00 p.m. to review the c urrent status of the Smart P arking Mobility Management P lan and an update will be given from W alker C onsulting and C ity S taff. Suggested D isposition: R eceive and File; C ouncil C O U N C IL MEMB E R R EPO R TS C L O S E D S E S S IO N Pur chase or Sale of Real E state – Chapter 21.5(1)(j) C ode of Iowa AD J O U R N ME N T The agenda with supporting doc uments may be ac cessed at www.city ofdubuque.org or at the City Clerk's Office, 50 W . 13th S treet, during regular business hours. This notice is given pursuant to Chapter 21, C ode of I owa, and applicable loc al regulations of the City of D ubuque, I owa and/or governmental body holding the meeting. W ritten comments regarding the above items may be submitted to the C ity C lerk's Offic e, 50 W . 13th S t., D ubuque, I A 52001, before or at said time of meeting. I ndividuals with limited English profic iency, vision, hearing or speech impairments or requiring spec ial assistanc e should c ontac t the C ity Clerk's Offic e at (563) 589-4100, TD D/TTY (563) 690-6678, cty clerk@city ofdubuque.org as soon as feasible. D eaf or hard-of-hearing individuals can use Relay I owa by dialing 711 or (800) 735-2942. Page 9