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Safety and Security Camera and Automated License Plate Reader Policy Copyrighted August 7, 2023 City of Dubuque Action Items # 03. City Council Meeting ITEM TITLE: Safety and Security Camera and Automated License Plate Reader Policy SUM MARY: City Manager recommending City Council approve the updated policy on City of Dubuque Traffic Camera use with the addition of Automated License Plate Readers (APLR). SUGGESTED Suggested Disposition: Receive and File;Approve DISPOSITION: ATTACHMENTS: Description Type MVM Memo City Manager Memo Staff Memo final Staff Memo Proposed Safety and Security Camera and Automated Supporting Documentation License Plate Reader Policy Current Safety and Security Camera Policy Supporting Documentation Proposed Flock Safety Camera Locations Supporting Documentation Flock Safety Presentation Supporting Documentation Flock Safety Ethics and Innovation Paper Supporting Documentation Flock Safety ALPR FAQs Supporting Documentation Flock's response to common concerns Supporting Documentation Flock's Response to ACLU Recommendations Supporting Documentation Flock Customers Transparency Pages Supporting Documentation International Association of Chiefs of Police LPR Supporting Documentation Policy International Associations of Chiefs of Police LPR Supporting Documentation Paper Dubuque THE CITY QF � All-Meriea Ciry DLT B E ; . � . � �� � � MaSt� Z�C� aYd t�Q Mt55ZSSZ Z zoa�•zoiz•�ai3 YP pp za��*zai� TO: The Honorable Mayor and City Council Members FROM: Michael C. Van Milligen, City Manager SUBJECT: Safety and Security Camera and Automated License Plate Reader Policy DATE: August 2, 2023 Chief of Police Jeremy Jensen is recommending City Council approve the updated policy on City of Dubuque Traffic Camera use with the addition of Automated License Plate Readers (APLR). I concur with the recommendation and respectfully request Mayor and City Council approval. � Mic ael C. Van Milligen MCVM:sv Attachment cc: Crenna Brumwell, City Attorney Cori Burbach, Assistant City Manager Jeremy Jensen, Chief of Police TxE CITY pF j�u� Police Department Dubuque Law Enforcement Center DT TT � 770 lowa Street U � All-AmencaCily P.O. Box 875 I � I I Dubuque, lA 52004-0875 MasterpTece on the Mississippi �aXc(sss)89$49710 zoo�•�n���zo►s TTY(563)583-1711 E-mail: police@cityofdubuque.org www.cityofdubuque.org TO: Mike Van Milligen, City Manager FROM: Jeremy Jensen, Chief of Police SUBJECT: Safety and Security Camera and Automated License Plate Reader Policy DATE: August 3, 2023 INTRODUCTION: This memo is to present an updated policy on City of Dubuque Traffic Camera use with the addition of Automated License Plate Readers (APLR). BACKGROUND: As part of the FY24 budget process, the City Council approved $73,000 ($58,000 recurring) for Automated License Plate Reader cameras (ALPR). However, approval was contingent on the City Council first receiving more information and a policy. The dollar amount was based upon a quote from Flock Safety to install 22 cameras and implement their system, which included a network of other law enforcement agencies using the Flock Safety camera system. On May 1, 2023, myself and members of the Dubuque Police Department and the City of Dubuque Engineering Department conducted a City Council work session on how the current camera system is used and the staff time and input it takes to use the camera system. This work session was held by the City Council at the Traffic Control Center in City Hall. On May 15, 2023, a representative of Flock Safety conducted a City Council work session outlining how the Flock Safety ALPR cameras work, model policies, network security, and transparency of the system. DISCUSSION: The purpose of proposing ALPR cameras was to automate safety and security cameras. The ALPR's read license plates, then using that information, accesses the lowa System maintained by the lowa Department of Transportation. The lowa System controls the National Crime Information Center. Simply, the ALPR is identifying wanted, stolen, or missing persons and property associated with a specific license plate. The ALPR does this continuously, as where currently a person would have to watch cameras continuously or the officer on the street would just happen to be in a specific place at a specific time and know to check a license plate. The problem with this is that an officer most likely would not know that that vehicle passing them was stolen out of another jurisdiction, that a person in that vehicle was wanted on an arrest warrant, or was a missing person/child. The benefit of using the Flock Safety system is based upon several factors. First, the system is all over the United States to include lowa, Wisconsin and Illinois. Flock Safety cameras are currently installed in the following lowa cities and Tri-State locations. • Altoona PD • Ankeny PD • Urbandale PD • Clive PD � Council Bluffs PD � Camanche PD � Clinton PD • West Des Moines PD • Glenwood PD • Carter Lake PD • Polk County Conservation • Waukee PD (recently approved) • University of lowa Police • Grant County, WI • East Dubuque, IL PD • Additional points between Dubuque and Chicago and Dubuque and Milwaukee The system has proven to be highly ethical and feedback from law enforcement in these cities have stated the system has been a highly effective tool. The use of the Flock Safety system has the same requirements and regulations as an officer who accesses the same data from their MCT in their squad car. This is the purpose of creating a robust policy. Second, the Flock System is a network which allows agencies to communicate the location of a vehicle that is associated with a crime or missing person/child via their cameras. For example, a vehicle associated with a violent crime in Dubuque leaves Dubuque immediately after the crime. The vehicle, if entered the Flock System will trigger on any other Flock Camera. Third, by using another vendor, this allows for redundancy in the current camera system. And finally, ALPR's are a force multiplier. Potentially, the automation can significantly reduce the amount of hours an officer or multiple officers spend at reviewing cameras to locate a wanted, stolen, or missing person associated with a vehicle. Simply, it makes the officers more efficient. The current Traffic Camera Policy was approved in 2014 and had not been updated since then. City Attorney Crenna Brumwell, Traffic Engineer Dave Ness, and I reviewed the current policy and added a section on ALPR use. Additionally, the current overall policy was updated. A key component to the overall policy is adding a yearly review. The ALPR section was drafted using language from other law enforcement agencies that are CALEA accredited, best practice language from the International Association of Chiefs of Police, State of lowa Policy on use of the lowa System which includes NCIC, and best practices on transparency. RECOMMENDATION: The original quote from Flock Safety was to install 22 cameras. The locations are attached. The locations were picked based upon high traffic areas, roadways in and out of the city. It should be noted that if approved, the number of cameras and locations will have to be renegotiated as the cost of the system has gone up. The recommendation will be to review the policy and approve the policy as well as approve the use of the funding. ACTION REQUESTED: I am requesting approval of the policy and use of the approved funding. CITY OF DUBUQUE ADMINISTRATIVE POLICY POLICY NUMBER: 5.05 SUBJECT: SAFETY AND SECURITY CAMERA ACCEPTABLE USE POLICY APPROVED BY: CITY MANAGER EFFECTIVE DATE: August 7, 2023 PURPOSE The City of Dubuque is committed to enhancing the quality of life of the members of the community by integrating the best practices of safety and security with technology. A critical component of a comprehensive security plan is the utilization of a security and safety camera system. The surveillance of public areas is intended to deter crime and assist in protecting the safety and property of the Dubuque community. This policy addresses the City's safety and security needs while respecting and preserving individual privacy. To ensure the protection of individual privacy rights in accordance with the City's core values and state and federal laws, this policy is adopted to formalize procedures for the installation of surveillance equipment and the handling, viewing, retention, dissemination, and destruction of surveillance records. The purpose of this policy is to regulate the use of camera systems used to observe and record public areas for the purposes of safety and security. The existence of this policy does not imply or guarantee that cameras will be monitored in real time 24 hours a day, seven days a week. SCOPE This AP applies to all departments under the administrative control of the City Manager. RESPONSIBILITY Department Managers are responsible for making sure that the provisions of this AP are adhered to. POLICY The City of Dubuque has the authority to select, coordinate, operate, manage, and Policy Number: 5.05 Safety and Security Camera Acceptable Use Policy Page 2 of 9 monitor all City security surveillance systems pursuant to this policy. All departments using camera surveillance are responsible for implementing and complying with this policy in their respective operations. RESPONSIBILITIES The Dubuque Police Department, Information Services, Engineering, Leisure Services, Parking Division and the City Manager's Office are responsible for realization and assimilation of the policy. Information Services, Engineering and the Dubuque Police Department are responsible for advising departments on appropriate applications of surveillance technologies and for providing technical assistance to departments preparing proposals for the purchase and installation of security camera systems. The Dubuque Police Department, Information Services, Engineering and the City Attorney's Office shall monitor developments in the law and in security industry practices and technology to ensure that camera surveillance is consistent with the best practices and complies with all federal and state laws. The Dubuque Police Department, Information Services, Engineering and other City Manager designees will assess new camera locations. Maintenance and testing will be the responsibility of the department utilizing the camera system. The Chief of Police will review any complaints regarding the utilization of surveillance camera systems and determine whether this policy is being followed. Appeals of a decision made by the Chief of Police will be made to the City Manager, who will render a decision. An appeal of the City Manager's decision may be taken to the City Council. General Responsibilities The Chief of Police, Information Services, Engineering and other City Manager designees will review proposals for camera installations and review specific camera locations to determine that the perimeter of view of fixed location cameras conforms to this policy and make recommendations to the City Manager. Responsibilities of Public Information Officer Relations and City Attorney's Office The City's Public Information Officer will review all external requests to release records obtained through security camera surveillance, with consultation and advice from the City Attorney's Office related to these requests prior to the release of any records. General Principles Information obtained from the cameras shall be used for safety and security purposes and for law and policy enforcement, including, where appropriate, judicial functions. Information must be handled with an appropriate level of security to protect against Policy Number: 5.05 Safety and Security Camera Acceptable Use Policy Page 3 of 9 unauthorized access, alteration, or disclosure. All appropriate measures must be taken to protect an individual's right to privacy and hold City information securely through its creation, storage, transmission, use, and deletion. All camera installations are subject to federal and state laws. Departments requesting security cameras will be required to follow the procedures outlined in this policy. Camera Placement Criteria This policy applies to all personnel, and departments of the City of Dubuque in the use of security cameras and their video monitoring and recording systems. Security cameras may be installed in situations and places where the security and safety of either property or persons would be enhanced. Cameras will be limited to uses that do not violate the reasonable expectation of privacy as defined by law. Where appropriate, the cameras may be placed citywide, inside and outside buildings. Although the physical cameras may be identical, the functions of these cameras fall into four (4) main categories: A. Property Protection: Where the main intent is to capture video and store it so that if property is reported stolen or damaged, the video may show the perpetrator. Examples: an unstaffed building or a parking lot. B. Personal Safety: Where the main intent is to capture video and store it so that if a person is assaulted, the video may show the perpetrator. Examples: a public walkway, or a parking lot. C. Extended Responsibility: Where the main intent is to have the live video stream in one area monitored by a staff member in close proximity. In this case video may or may not be recorded. Example: areas with limited staff. D. Assist City Departments: Where the intent is to have live feed or capture video and store it for purposes of process improvement (Ex. Traffic flow), infrastructure assessment (Ex. Flooding), situational assessment (Ex. Flooding, pending criminal acts), or investigations (Ex. Traffic accident criminal acts, or civil process). The City of Dubuque will consider any of the following locations for placement of a camera, including but not limited to: • All City owned property, including but not limited to buildings, parks, hike/bike trails, and parking lots; and any streets or alleys that intersect with said properties. • In conjunction with the placement of a 911 kiosk • Streets not designated as Local, i.e. street designations which include Collector, Minor Arterial, or Arterial streets; and any streets or alleys that intersect with these streets • Other publicly owned spaces or facilities upon request, i.e. Dubuque Community School District, Dubuque County; other institutional entities or areas for the public good. • Temporary cameras for special events • Any other areas deemed appropriate by law enforcement or traffic safety personnel Policy Number: 5.05 Safety and Security Camera Acceptable Use Policy Page 4 of 9 The locations where cameras are installed may be restricted access sites such as departmental offices; however, these locations are not places where a person has a reasonable expectation of privacy. Cameras will be located so that personal privacy is maximized. Camera positions and views of residential housing shall be limited. The view of a residential housing facility must not violate the standard of a reasonable expectation of privacy. Unless the camera is being used for criminal investigations, monitoring by security cameras in the following locations is prohibited: • Bathrooms • Locker rooms • Offices • Conference/meeting rooms The installation of"dummy" cameras that do not operate is prohibited. Unless being used for criminal investigations, all video camera installations should be visible. Access and Monitoring All recording or monitoring of activities of individuals or groups by City security cameras will be conducted in a manner consistent with City policies, state and federal laws, and will not be based on the subjects' personal characteristics, including age, color, disability, gender, national origin, race, religion, sexual orientation, or other protected characteristics. Furthermore, all recording or monitoring will be conducted in a professional, ethical, and legal manner. All personnel with access to City security cameras should be trained in the effective, legal, and ethical use of monitoring equipment. City security cameras are not generally monitored continuously under normal operating conditions but may be monitored for legitimate safety and security purposes. For Property Protection and Personal Safety cameras, access to live video or recorded video from cameras shall be limited to authorized personnel of the department which installed the cameras, the Police Department and other persons authorized by the Chief of Police or designee. The copying, duplicating and/or retransmission of live or recorded video shall be limited to persons authorized by the Chief of Police or designee. A record log will be kept of all instances of access to, and use of, recorded material. Nothing in this section is intended to limit the authority of the Dubuque Police Department in law enforcement activities. Policy Number: 5.05 Safety and Security Camera Acceptable Use Policy Page 5 of 9 Appropriate Use and Confidentiality Personnel are prohibited from using or disseminating information acquired from City security cameras except for official purposes. All information and/or observations made in the use of security cameras are considered confidential and can only be used for official City and law enforcement purposes. Personnel are also expected to know and follow all City of Dubuque Administrative Policies, including but not limited to those associated with technology: 2.07 Internet and Electronic Mail; 2.13 Acquisition and Use of Cellular Telephone Equipment; 2.19 IT and Internet Appropriate Use; 2.20 Social Networking, Acceptable Use and Administration of Computer and Communication Systems. Use of Cameras for Criminal Investigations The use of mobile or hidden video equipment may be used in criminal investigations by the Dubuque Police Department. Covert video equipment may also be used for non- criminal investigations of specific instances which may be a significant risk to public safety, security and property as authorized by the Chief of Police or designee. Excluded Camera Uses This policy does not address the use of the following: • Webcams for general use by the City (e.g., remote meetings). • Video equipment for the recording of public perFormances or events, interviews, or other use for broadcast or educational purposes. • Cameras mounted in vehicles, including police and fire vehicles. • Body worn cameras worn by City personnel engaged in enforcement activities. • Cameras primarily used for traffic engineering and traffic control. However, these cameras may have an incidental or ancillary use as security cameras for criminal investigations. Procedures Departments requesting security cameras will be required to follow the procedures outlined in this policy. Installation Individual departments installing video surveillance equipment shall submit a written request to their appropriate department manager describing the proposed location of Policy Number: 5.05 Safety and Security Camera Acceptable Use Policy Page 6 of 9 surveillance devices, justifying the proposed installation, and identifying the funding source or sources for purchase and ongoing maintenance. The department manager or designee will review the request and recommend it to the Chief of Police and Information Services, if appropriate. The Chief of Police and/or Information Services will review all proposals from department manager. Upon completion of review of the project, the Chief of Police and/or Information Services will forward the proposal to the City Manager with a recommendation. The City Manager will be responsible for reviewing and approving or denying all proposals for security camera equipment recommended by the Chief of Police. Information Services shall oversee the installation of all approved security camera systems with the assistance of the Police Department, and other City departments as required. Purchasing will not accept, approve, or process any order for security camera systems without the approval of the City Manager. Training Camera control operators shall be trained in the technical, legal, and ethical parameters of appropriate camera use. Camera control operators shall receive a copy of this policy and provide written acknowledgement that they have read and understood its contents. Operation Video surveillance will be conducted in a manner consistent with all existing City policies. Camera control operators shall monitor based on suspicious behavior, not individual characteristics. Camera control operators shall not view private rooms or areas through windows. All operators and supervisors involved in video surveillance will perform their duties in accordance with this policy. Storage and Retention of Recordings No attempt shall be made to alter any part of any surveillance recording. Surveillance centers and monitors will be configured to prevent camera operators from tampering with or duplicating recorded information. Surveillance records shall not be stored by individual departments. All surveillance records shall be stored in a secure City centralized location for a period of approximately 30 days and will then promptly be erased or written over, unless retained as part of a criminal investigation or court proceedings (criminal or civil), or other bona fide use as approved by the City Manager or designee. Individual departments shall not store video surveillance recordings. A log shall be maintained of all instances of access to or use of surveillance records. The log shall include the date and identification of the person or persons to whom access was granted. Policy Number: 5.05 Safety and Security Camera Acceptable Use Policy Page 7 of 9 Fees Individual City departments will establish policies and/or procedures for dissemination, and fee schedules for reproduction of City video. Automated License Plate Readers (ALPRs) Purpose and Scope Automated License Plate Reader (ALPR) technology provides automated detection of license plates. ALPRs are used by the Dubuque Police Department to convert data associated with vehicle license plates for official law enforcement purposes including identifying stolen or wanted vehicles, stolen license plates, and missing persons. ALPR's may be used to gather information related to active warrants, homeland security, suspect interdiction, stolen property, and other crimes. Administration The Chief of Police or designee shall be responsible for overseeing the installation and maintenance of APLR equipment, as well as ALPR data retention and access. This will include any contractors authorized to install and maintain the system. ALPR systems repair, hardware, or software, shall be made by agency authorized sources. Operation Department personnel shall not use or allow others to use the equipment or database for any unauthorized purpose. • An ALPR shall only be used for official and legitimate law enforcement business. • An ALPR may be used in conjunction with any routine patrol operation or criminal investigation. Reasonable suspicion or probable cause is not required before using an ALPR. • Prohibited uses include immigration enforcement, traffic enforcement, harassment or intimidation, usage based solely on a protected class, or personal use. • No member of the Dubuque Police Department shall operate the ALPR equipment or access the ALPR date without first completing Department training. • No member of the Dubuque Police Department may access data from the IOWA system maintained by the lowa Department of Transportation, the National Crime Information Center (NCIC), and from other motor vehicle departments of other states through the National Law Enforcement Telecommunications System (NLETS) or International Information through interfaces with the Canadian Police Information Centre and INTERPOL, without first receiving certification through the IOWA system. • If practicable, the officer shall verify an ALPR response through the IOWA system before taking enforcement action that is based solely on an ALPR alert. Policy Number: 5.05 Safety and Security Camera Acceptable Use Policy Page 8 of 9 Additionally, the officer shall visually verify that the license plate and vehicle identifiers match the alert. • Placement of the camera systems will be determined as with other camera placement ALPR Data Collection and Retention All data and images gathered by an ALPR are for the official use of the Dubuque Police Department and because the data may contain confidential information that is provided through the IOWA system which includes NLETS, NCIC, Canadian Police Information Centre and INTERPOL, the information is not open for the public view. ALPR information gathered and retained by the Dubuque Police Department may be used and shared with prosecutors or others only as permitted by law. Data collected by the ALPR system shall be retained for a period to not exceed 30 days, unless the data has been identified as part of a criminal investigation. Accountability and Safeguards The Dubuque Police Department will observe the following safeguards regarding access to and use of stored data: • All requests for access to stored data shall be processed in accordance with applicable law. • All ALPR data downloaded to the operator workstation and server shall be accessible only through a login/password protected system capable of documenting all access of information by name, date and time. • Persons approved to access ALPR data under these guidelines are permitted to access the data for legitimate law enforcement purposes only, such as when data relates to a criminal investigation or department related action. • All ALPR data queries must be accompanied by the law enforcement case number corresponding with the investigation. Without a case number entered, the system will not allow a query of the data. This does not include NCIC alerts received unless law enforcement action is taken. • ALPR data may be released to other authorized and verified law enforcement officials and agencies for legitimate law enforcement purposes. • ALPR system audits should be conducted on a regular basis by the ALPR Administrator with the system vendor. • Queries that are not covered under the IOWA system requirements shall not be made into the system without Supervisor approval. Policy Number: 5.05 Safety and Security Camera Acceptable Use Policy Page 9 of 9 Log of use required. • The Dubuque Police Department shall maintain a public log of its use, including but not limited to: o specific times of day that any readers actively collected data; o the aggregate number of vehicles or license plates on which data are collected for each period of active use and a list of all state and federal databases with which the data were compared, unless the existence of the database itself is not public; o for each period of active use, the number of vehicles or license plates in each of the following categories where the data identify a vehicle or license plate that has been stolen, a warrant for the arrest of the owner of the vehicle or an owner with a suspended or revoked driver's license or similar category, or are active investigative data; and o for any readers at a stationary or fixed location, the location at which the readers actively collected data and is installed and used. • The Dubuque Police Department shall maintain a list of the current and previous locations, including dates at those locations, of any fixed stationary automated license plate readers or other surveillance devices with automated license plate reader capability used by the Department. The Department's list shall be accessible to the public on its website, unless the agency determines that the data is confidential information as provided in lowa Code 22.7. • The log of use shall be updated on the Department website monthly. Policy Review This policy shall be reviewed by the Police Department, Engineering, Information Services, the City Attorney's Office and the City Manager on an annual basis. Michael C. Van Milligen, City Manager CITY OF DUBUQUE ADMINISTRATIVE POLICY POLICY NUMBER : 5 . 05 ,: SUBJECT : SAFETY AND SECURITY CAMERA ACCEPTABLE USE POLICY APPROVED BY : CITY MANAGER EFFECTIVE DATE : February 3 , 2014 PURPOSE ;! The City of Dubuque is committed to enhancing the quality of life of the members of the community by integrating the best practices of safety and security with technology . A critical component of a comprehensive security plan is the utilization of a security and safety camera system . The surveillance of public areas is intended to deter crime and assist in protecting the safety and property of the Dubuque community . This policy i, addresses the City' s safety and security needs while respecting and preserving individual privacy . To ensure the rotection o ' ' ' I f individual rivac ri hts in accordance with the Cit s core p p Y g Y values and state and federal laws , this policy is adopted to formalize procedures for the I� installation of surveillance equipment and the handling , viewing , retention , dissemination , and destruction of surveillance records . The purpose of this policy is �I to regulate the use of camera systems used to observe and record public areas for the purposes of safety and security . The existence of this policy does not imply or guarantee that cameras will be monitored in real time 24 hours a day , seven days a week . SCOPE This AP applies to all departments under the administrative control of the City Manager . RESPONSIBILITY ,, Department Managers are responsible for making sure that the provisions of this AP are adhered to . POLICY The City of Dubuque has the authority to select , coordinate , operate , manage , and Policy Number: 5 . 05 Safety and Security Camera Acceptable Use Policy Page 2 of 7 monitor all City security surveillance systems pursuant to this policy . All departments using camera surveillance are responsible for implementing and complying with this policy in their respective operations . RESPONSIBILITIES The Dubuque Police Department , Information Services , Engineering , Leisure Services , Parking Division and the City Manager' s Office are responsible for realization and assimilation of the policy . Information Services and the Dubuque Police Department are responsible for advising departments on appropriate applications of surveillance technologies and for providing technical assistance to departments preparing proposals for the purchase and installation of security camera systems . The Dubuque Police Department , Information Services and the City Attorney' s Office shall monitor developments in the law and in security industry practices and technology to ensure that camera surveillance is consistent with the best practices and complies with all federal and state laws . The Dubuque Police Department , Information Services , and other City Manager designees will assess new camera locations . Maintenance and testing will be the responsibility of the department utilizing the camera system . The Chief of Police will review any complaints regarding the utilization of surveillance camera systems and determine whether this policy is being followed . Appeals of a decision made by the Chief of Police will be made to the City Manager , who will render a decision . An appeal of the City Manager' s decision may be taken to the City Council . General Responsibilities The Chief of Police , Information Services and other City Manager designees will review proposals for camera installations and review specific camera locations to determine that the perimeter of view of fixed location cameras conforms to this policy and make recommendations to the City Manager. Responsibilities of Public Information Officer Relations and City Attorney' s Office The City' s Public Information Officer will review all external requests to release records obtained through security camera surveillance , with consultation and advice from the City Attorney' s Office related to these requests prior to the release of any records . General Principles Information obtained from the cameras shall be used for safety and security purposes and for law and policy enforcement , including , where appropriate , judicial functions . Information must be handled with an appropriate level of security to protect against Policy Number: 5 . 05 Safety and Security Camera Acceptable Use Polic Pa e 3 of 7 Y J unauthorized access , alteration , or disclosure . All appropriate measures must be taken to protect an individuaPs right to privacy and hold City information securely through its creation , storage , transmission , use , and deletion . i All camera installations are subject to federal and state laws . Departments requesting security cameras will be required to follow the procedures outlined in this policy . � Camera Placement Criteria , This policy applies to all personnel , and departments of the City of Dubuque in the use � i of security cameras and their video monitoring and recording systems . Security cameras may be installed in situations and places where the security and safety of either property or persons would be enhanced . Cameras will be limited to uses that do not violate the reasonable expectation of privacy as defined by law . Where appropriate , '� the cameras may be placed citywide , inside and outside buildings . Although the physical cameras may be identical , the functions of these cameras fall into three main �: categories : A . Property Protection : Where the main intent is to capture video and store it so that if �; property is reported stolen or damaged , the video may show the perpetrator. Examples : an unstaffed building or a parking lot . B . Personal Safety : Where the main intent is to capture video and store it so that if a person is assaulted , the video may show the perpetrator. Examples : a public walkway , or a parking lot . , C . Extended Responsibility : Where the main intent is to have the live video stream in one area monitored by a staff member in close proximity . In this case video may or may not be recorded . Example : areas with limited staff. ` „' The City of Dubuque will consider any of the following locations for placement of a �. camera , including but not limited to : � � All City owned property , including but not limited to buildings , parks , hike/bike �, trails , and parking lots ; and any streets or alleys that intersect with said properties . • In conjunction with the placement of a 911 kiosk � • Streets not designated as Local , i . e . street designations which include Collector , Minor Arterial , or Arterial streets ; and any streets or alleys that intersect with these streets • Areas of Non -Single Family Zoning • Other publicly owned spaces or facilities upon request , i . e . Dubuque Community School District , Dubuque County ; other institutional entities or areas for the public good . • Temporary cameras for special events • Any other areas deemed appropriate by law enforcement or traffic safety personnel Policy Number: 5 .05 Safety and Security Camera Acceptable Use Policy Page 4 of 7 The locations where cameras are installed may be restricted access sites such as departmental offices ; however , these locations are not places where a person has a reasonable expectation of privacy . Cameras will be located so that personal privacy is maximized . Camera positions and views of residential housing shall be limited . The view of a residential housing facility must not violate the standard of a reasonable expectation of privacy . Unless the camera is being used for criminal investigations , monitoring by security cameras in the following locations is prohibited : • Bathrooms • Locker rooms • Offices • Conference/meeting rooms The installation of "dummy" cameras that do not operate is prohibited . Unless being used for criminal investigations , all video camera installations should be visible . Access and Monitoring All recording or monitoring of activities of individuals or groups by City security cameras will be conducted in a manner consistent with City policies , state and federal laws , and will not be based on the subjects ' personal characteristics , including age , color , disability , gender, national origin , race , religion , sexual orientation , or other protected characteristics . Furthermore , all recording or monitoring will be conducted in a professional , ethical , and legal manner. All personnel with access to City security cameras should be trained in the efFective , legal , and ethical use of monitoring equipment . City security cameras are not monitored continuously under normal operating conditions but may be monitored for legitimate safety and security purposes that include , but are not limited to , the following : high risk areas , restricted access areas/locations , in response to an alarm , special events , and specific investigations authorized by the Chief of Police or designee . For Property Protection and Personal Safety cameras , access to live video or recorded video from cameras shall be limited to authorized personnel of the department which installed the cameras , the Police Department and other persons authorized by the Chief of Police or designee . The copying , duplicating and /or retransmission of live or recorded video shall be limited to persons authorized by the Chief of Police or designee . A record log will be kept of all instances of access to , and use of, recorded material . Nothing in this section is intended to limit the authority of the Dubuque Police Department in law enforcement activities . i" Policy Number: 5 . 05 Safety and Security Camera Acceptable Use Policy Page 5 of 7 Appropriate Use and Confidentiality , Personnel are prohibited from using or disseminating information acquired from City security cameras except for official purposes . All information and /or observations made in the use of security cameras are considered confidential and can only be used for official City and law enforcement purposes . 4 Personnel are also expected to know and follow all City of Dubuque Administrative Policies , including but not limited to those associated with technology : 2 . 07 Internet and ;' Electronic Mail ; 2 . 13 Acquisition and Use of Cellular Telephone Equipment ; 2 . 19 IT and I Internet Appropriate Use ; 2 . 20 Social Networking , Acceptable Use and Administration of � Computer and Communication Systems . I Use of Cameras for Criminal Investigations 'r The use of mobile or hidden video equipment may be used in criminal investigations by the Dubuque Police Department . Covert video equipment may also be used for non - criminal investigations of specific instances which may be a significant risk to public � safety , security and property as authorized by the Chief of Police or designee . Excluded Camera Uses This policy does not address the use of the following : • Webcams for eneral use b the Cit e . . remote mee in 9 Y Y � 9 , t gs) • • Video e ui ment for the � q p recording of public performances or events , interviews , or other use for broadcast or educational purposes . • Cameras mounted in vehicles , including police and fire vehicles . ; • ' Cameras primarily used for traffic engineering and traffic control . However, these cameras may have an incidental or ancillary use as security cameras for criminal investigations . Procedures Departments requesting security cameras will be required to follow the procedures outlined in this policy . Installation Individual departments installing video surveillance equipment shall submit a written request to their appropriate department manager describing the proposed location of surveillance devices , justifying the proposed installation , and identifying the funding source or sources for purchase and ongoing maintenance . I Policy Number: 5 .05 Safety and Security Camera Acceptable Use Policy Page 6 of 7 The department manager or designee will review the request and recommend it to the Chief of Police and Information Services , if appropriate . The Chief of Police and /or Information Services will review all proposals from department manager . Upon completion of review of the project , the Chief of Police and/or Information Services will forward the proposal to the City Manager with a recommendation . The City Manager will be responsible for reviewing and approving or denying all proposals for security camera equipment recommended by the Chief of Police . Information Services shall oversee the installation of all approved security camera systems with the assistance of the Police Department , and other City departments as required . Purchasing will not accept , approve , or process any order for security camera systems without the approval of the City Manager. Training Camera control operatorsshall be trained in the technical , legal , and ethical parameters of appropriate camera use . Camera control operators shall receive a copy of this policy and provide written acknowledgement that they have read and understood its contents . Operation Video surveillance will be conducted in a manner consistent with all existing City policies . Camera control operators shall monitor based on suspicious behavior, not individual characteristics . Camera control operators shall not view private rooms or areas through windows . All operators and supervisors involved in video surveillance will perForm their duties in accordance with this policy . Storage and Retention of Recordings No attempt shall be made to alter any part of any surveillance recording . Surveillance centers and monitors will be configured to prevent camera operators from tampering with or duplicating recorded information . Surveillance records shall not be stored by individual departments . All surveillance records shall be stored in a secure City centralized location for a period of approximately 30 days and will then promptly be erased or written over, unless retained as part of a criminal investigation or court proceedings (criminal or civil ) , or other bona fide use as approved by the City Manager or designee . Individual departments shall not store video surveillance recordings . A log shall be maintained of all instances of access to or use of surveillance records . The log shall include the date and identification of the person or persons to whom access was granted . Policy Number: 5 . 05 Safety and Security Camera Acceptable Use Policy Page 7 of 7 Fees Individual City departments will establish policies and/or procedures for dissemination , and fee schedules for reproduction of City video . I �--� I: � �,� � . . � Michael C . Van Milli gen , City Manager I, I � � ; I i � � � I � � � Proposed Dubuque locations for Flock Safety cameras � t.�t; r;.ut.i ;i_� i�i � c� �� •. ;� � KLIII�Ur�� S��j�vllle ` '•. {�O ��� �� �� 2 ��: - :� �� '� {� rt�e�t4s� -��. Dubuqt�e �-°'' I�rbore��rr� & 8olar�ical `' � �ardens �, E�gfe Poinx P�rk� �� ; 6er:yy�,�,,y�r7{ � '•' E.AGLE P�I NT ��ti�ti . � ��� Copp�Sr �C�l{i���� k�{� �p � �� v,�;f�suti s+ .�, �? �, cn 4� i� �. �'� ,k� � ifi�� { h+lir��le Le�gue� N�RTM ENa � ��r�7 .,� � ��� •�•� � � k, � � i� y� �'�t�l�l\'i:l 4, xj��}' h ' riSL7��� -t 1{,;U�II"i'�� ^E a ,'y' �a bl i � � � t� � +�S C5�# . , � � ii HiIlCresi Ry �"�',�fy �� Laras �olleye DU�u u2 .............. o g Ci�rke� � � � � r n �Bf}lFR��dnl�.�'Je ��Q��� L.���I 1'4������ EV�tio�ial �ississi�pi River ,;� �ex�s R�ar�r�t�use� � Museurn & Aqu�7riurri . I�� Best 1r�esCer� Plus Univer�ii}� Y ''� o� D�b�que � �_-�'� E�s� Dubu �e ���, Dubu��e �-lotet &._: " v � V�lalm�et ��percerrter� � - . �� i;.:��� _��7 °.. -°, . � Su�per G�u:� ���:'� .i Nl�n�rds� -- ♦ � ,. '� . ' ��.-� .,_ � 52 �`k�4if;:w.r;[J �LJ ; E'f [��Ut1 . � � Y �"p �t � �� �Q���� � Thornps�n Sir�r}�Book Hil I �B �y�ris �*.q.�`� Tru�:k&�r��ler Chitdrer,s �oo frrterpretive � a�c��p� Cenier Horseshc�e Bluff��'--. �a � Hilcing Tr�tiltie�d -- � �� �,�a s�� ��f� � v � iC�y 1+Uest ,� ] � I� �! � �''� � �� �vwiss �#�Il�v� ��orelei ��t1i�i� � Crys�al L�ke �. ' ,�{ .'..r.' ��� 'r ` -. . � w 4 � �� � . `' 11' r • � r �* �' � � � - � � � � � �► • � _� � � . . . � � �� � �' ' , , � +I �,ftr� \\ `` ��. � f \;�+� . � ' � � � �'I� � � � � �� A�, r . PpLt`,� �, .-,.; . , � . , � ., - � s .� .t4 ♦ o c s a e Dubuque, �A Leverage the future of policing, now • . � � u r M ission Eliminate Crime for the Whole Community • . � � Wh FI k f ? oc a et . y y What we observe: the current What we believe: realit the o ortunit Y pp Y • Limited Police Resources • Technology multiples the force • Crime is on the rise • Capture and distribute objective evidence to the right • Trust is needed more than user ever • Engage community to support and grow • . � � H w h h w rk? o does t e tec o I� f�'ock safety v�� � �" _,�� - • • �:�. ` �� �, ;�' _ rt_ , --�.., . r i � �� � When you get Flock � ;� y , = you get: � objective, real-time and investigative leads � . • ' � ' ' • Vehicle Fingerprint T"" = license plate plus �� - - • Indiscriminate evidence from fixed � • ' ' " �O� ' " ' locations �� , , • No people, no facial recognition, no traffic enforcement • • What is this tech? What ISN'T this tech? License plate recognition Not facial recognition Gathers objective evidence and Not tied to PII facts about vehicles, not people Not used for traffic Alerts police of wanted vehicles enforcement Used to solve crime Data not stored beyond 30 days � automatica//y de%tes Adheres to all state laws every30days ■ OW OeS t IS Proactive: Real Time Alerts when technolo Stolen or Wanted Vehicles enter gy your City prevent and el i m i nate cri me? Investigative: As clearance rates increase, crime rates decrease Flock cameras act as a deterrent • . � � Miti atin risk r��-�-- ^•-=---•- �•-•-----i:_._ � �'f'1 f" �( � a f A t V Protecting Privacy Footage owned by Agency/City and will All data is stored securely in the AWS never by sold or shared by Flock Government Cloud, and end to end AES- 256 encryption of all data 30 day data retention, then deleted Search reason is required for audit trail Short retention period ensures that all data not associated with a crime is NOT facial recognition software automatically deleted & unrecoverable NOT predictive policing Takes human bias out of crime-solving by detecting objective data, and detecting NO PII is contained in Flock events that are objectively illegal (ex. Stolen vehicles) NOT used for traffic enforcement Not connected to registration data or 3rd party databases (Carfax, DMV) ITransparency Portal (optional) Resources: ALPR Policy RENO POLfCE DEPARTMENT Policy 3.00.005 Use of Automated License Plate Readers Eff�c�ive DazE: 04,�3G/2o2u Replaces:N1A ' 'Y'1, � � � ;' ,,;., ;:;l, Sample policies: ���d: � .,.,..,,�W.�...w.,�,�.�. O tion 1 ■ Option 2 I• POLICY Ihe Reno Police Department has been authorized Dy the Reno City Council to utilize Autamated I�icense Plate Readers {ALPR) to ■ 0 pt i o n 3 assist in providing safety co the res;dents of the City of Reno. Ihis golicy zstab2ishes the use of F,LPR technaiogy. II. PURPOSE Ihe primary purpose of the Reno Police Depaxtment Aucomated Licznse Plate Readers [ALPR} system ia to provide a cool for use by Patrol and Crirninal Investiqations personnel. This too� assist9 in tke detzction azd apprehen9ion of vehicles and/or persons travzling throuqh the �urisdiction of the Reno Poiice Department in a vehicle that has license plates shat have been enter�d either into the National Crime Index Caiaputer or on the Rena Police Deparr.ment ALPR Hotlist. The ALPR 9ystem can a190 be utili�ed by RPD Detectiv-e9 to assist in the development of leads that can eventualYy identify suspects ;�ho i:ave co:nmitted Cil'.IlE9 Hi�rin the Cizy. _... ---- � Measure ROI and promote the ethical use of public safety technology o �.�.a,�,� .. o o ��, , Transparency Portal Customizable for each agency ° ��`�'����� � �� � °�A`�"����� Display technology policies o ""� '�„u , ; � �""` '°"°"' Publish usage metrics , ..a, ��.., � Share downloadable Search audits o �•� ��`�` o "���'�`�-°°' •���.��„ . ,.,i.......��•...�penl. i.., .,...�eo9{.a. a�UC . +..+.ry[�va.�NwKS�[.uev�o.vn��n Q mlalkY �� . � ��arab.e�am�N���< i ' � • . n-.r; .- . . .., ., . .,,.. ,.... Insights Dashboard �� Measure crime patterns and ROI , o �°"°'w`" o ,�m.,.,�,�ao. Audit Search history FGa_,,.,=.,3edi 0 Examples � o • •�w°.°,��... Click here for Morgan Hill PD i � '"""°'°�°„'°°,,. Click here for Vallejo PD '< <o..�,.,�.��e� . I • . � � It actuall solves and revents Y p cri me Widely Adopted in lowa/ State Borders • West Des Moines Douglas • Silvis, IL • Altoona County, NE • Fulton, IL • Council Bluffs Peoria, IL • Urbandale East • Camanche Dubuque, IL • Clinton Rockford, IL • Muscatine ( Chicago Coming Soon) Metro Area Urbandale PD Immediate Success II Urbandale PD Q Urbandale, IA ,E��,�� . � Installed 13 cameras . � . � � ; _ , • . � � . � . • � 1 • 1 � ",_ �; , Eight arrests within first month � • � � � - Assisted police in finding a wanted suspect with outstanding warrants in their city. Case Study: Smash & Grab Robbery � San Bruno PD Q San Bruno, CA . - - . . . . - . January 2022 - Five suspects attempt a Smash & Grab at a Jewelry store but are . �� , w chased off by the owner � i , But here's what didn't make the news... '�" w, ��r F -� f '� Suspect vehicle identified using Flock � - � �G SBPD thought the suspects would try again, _ r � ` potentially more violently .y � Vehicle placed on a custom hotlist �i JE4vELRYSTOREOWNERFfND50FFTHIEVES �.e�k�,r.�„ SBPD receives a real time alert that the - — � suspects are returning Officers locate the vehicle within seconds preventing another attempt CASE STUDY AmberA/ert When every second matters, Flock Safety's Machine Vision II CPD Q Chamblee, Geor , , , is Critical �� ;� � ,�,i;�� �� 12:33 PM � Amber Alert Issued �,.._f� �� '�,��, . ,,rt=- '�' ; � ' .. � - ._ - il � ��� ■ � � 4��� � ��` � ■ r � � , �� : , � ��`'i`� !�� 1:01 PM Search Conducted with Flock Safety �:' , 0 ,. � � �1� ,a ���.: ��� � :, . • �,_.�_ - �� ar��� � ; t` �- ■ Vt ` 1 / �► ,�� , ._ �. �- .� � ; ';, . �' -" F � � �� � � 2:30 PM Q Suspect Vehicle Located s�_' ' � 5.,. �,� '``�: • r � ` � ,V , �,� � � - p 4 1 5:03 PM O Felony Stop + Arrest `° / ■ . k �^' ,` �b. � � ='-, . ' _/ '�" _ ".G-� 1��`, . . ■ Stranger on Stranger Abduction 6:00 PM O Baby Reunited with Mother August 28, 2020 ; — � ��� \ — { � �_:.; � � �, +, ��...��•. � �; . ��'��+.�'� :��,� � �ti _?� t'—'`�,.j—„, ;'�, a. � (• � —.,� , '�� -- _.,, �¢ f �; � � ti - � � � � ,�! _ 4 , � � �� ,'��Sf` d. �� � �a.i�, T I 1-� � �1 F �j'.. � '� .�`-` p. � � p ( 4 �-_.._ `1I�,.� � - .,-z�� � �'� k, .�- w . +� �+M� i' �-�t _ J . �^ W 4�:.i�' r.� - �vr"'�+ :�`. . '1 � � .-��,�-a� I � �I ;1,1+ - •.. '�� �. ,� . ���W� Solar & Electric & Solar & Solar & Traffic Existing Pole Existing Flock Pole Pole Structure / Pole f �'ock safety Questions J�... ... 1. ., ... � .,, �.i r Ethics + Innovation Privacv I Transparency � Accountabilitv Footage owned by Public approval process and Investigative reason Agency/City and will never by community education for required for search sold or shared by Flock each customer Flock system proactively 30 day data retention, then Flock's transparency portal provides audit report that deleted. Short retention period tells your community how includes details of each ensures that all data not law enforcement use the search in the customer's associated with a crime is system, including how many network automatically deleted & searches are conducted and unrecoverable who data is shared with ALPR policy outlines how NO personally identifiable the system is used information is identifiable in Flock Not connected to registration data or 3rd party databases (Carfax, DMV) �,,���-��, ��� � � ��� # � �}�,� :k}�,} '�: �'�'��� � �� f�'ock safet �M ���� ��" ��� Let's defeat crime together.�� �� � s� �� ................................................................................................................................................................ � • • �� ��� i L i n P I � � About Automat c ce se ate Readers � �s �ALPR) ,����A ����; `� ` The Problem: Violent Crime Is Not Going Away � . . . . . Nationwide, cities are experiencing a disturbing rise in homicides and violence. The FBI's 2020 Crime Report shows a 30% increase in homicides from 2019 to 2020, the largest single-year increase recorded. Over two-thirds of the country's most populous cities saw even more homicides in 2021. One Solution: Technoloqy that Detects Objective Evidence to Clear More Cases Automated License Plate Readers (ALPR) capture computer-readable images of license plates and vehicles, allowing officers to compare plate numbers against those of stolen cars or wanted individuals on a crime database like the NCIC. ALPR devices assist law enforcement in solving crime in two ways: • Proactive - ALPR devices provide real-time alerts when a vehicle that is stolen or associated with a known suspect is detected. • Investigative - ALPR cameras help determine whether and which vehicle(s) were at the scene of a crime. Is ALPR effective ? According to the National Conference of State Legislatures, when employed ethically and objectively, ALPRs are an effective tool for law enforcement, cutting down on the time required for investigations and acting as a force multiplier. In 2011, a study by the ,�, Police Executive Research Forum concluded that ALPRs used by the Mesa, Ariz., Police Department resulted in "nearly 3 times as many 'hits' for stolen vehicles, and twice as many vehicle recoveries." Communities with ALPR systems report crime reductions of up to 70 percent. In some � areas, that included a 60 percent reduction in non-residential burglaries, 80 percent ..�,,., � reduction in residential burglary, and a 40 percent reduction in robberies. • . . •• �,,���-��, ��� � � ��� # � �}�,� :k}�,} '�: �'�'��� � �� f�'ock safet �M ���� ��" ��� Let's defeat crime together.�� �� � s� ��� ................................................................................................................................................................ �� �� ALPR Provides Objective Evidence While Protecting Privacy � ,����' ALPR does not include facial recognition capabilities and does not capture personally � identifiable information (PII). While eyewitnesses and individual officers are subject to ,� inherent human bias, ALPR cameras capture wholly-objective images of vehicles and license plates, providing a clear and actionable investigative lead. �` i ALPR Use Cases Include: • AMBER Alerts: License plate readers in metro Atlanta were able to find a vehicle containing a kidnapped one-year-old, who had been taken from his mother at random off the street. The child was recovered unharmed. Some ALPR systems integrate directly with the National Center for Missing and Exploited Children's AMBER Alert system, sending real-time alerts to officers in seconds. [New information released about 1-year-old's kidnapping] • Silver Alerts: Knoxville Police were able to locate a missing elderly man who suffers from dementia after he drove away in a family vehicle. ALPR technology has helped solve hundreds of Silver Alerts across the country. [Missing man with dementia found using Flock camera] • Firearm violence: The Las Vegas Trail, a high-crime area in Fort Worth, TX, saw violent crime decrease by 22% in 2021 compared with the first nine months of 2019. Fort Worth Police attributed this drop partially to the license plate reader system implemented in the neighborhood during the same period of time. [Crime is down 22% in Fort Worth's Las Vegas Trail. How neighbors and police made it safer] • Organized theft: Grafton, a growing village with a bustling retail district, is dealing with increased organized retail theft — Two-thirds of all the crimes reported to Grafton police in 2020 were retail thefts. Grafton Police have implemented a license plate reader system to identify vehicles that have been involved in thefts or have ,�� been stolen themselves. In one week alone, they recovered three stolen vehicles ,�� with drivers planning to engage in retail theft. [Losses mount as retailers fight theft rings, accuse online storefronts of doing little to stop resale of stolen goods] ��� �`� � � � . � ���,���.��,_, . {� _ � .. _:�. . . ,ti. . . . . -• � Short data retention & No sharing with 3rd parties a. Data is by default stored for 30 days and then permanently deleted, unless connected to an active investigation. b. You own your data, and we never sell your data. Public input and approval a. City Council approval FI o c k's res p o n s e b. Community town-halls Transparent communication a. Transparencyportal to co m m o n b. Annual updates to City Council co n ce rn s Slippery slope arguments a. Democratic authorization, good ALPR policies, and community engagement protects us and our customers from becoming what we want to avoid. Audits and accountability a. Our system automatically requires a law enforcement reason to search. These can be reported through the transparency portal. 6. Over-policing a. Violent crime disproportionately affects the BIPOC community (8X more likely to be a victim than white counterparts), and violent crime has increased by more than 30% in the last 2 years. b. Indiscriminate evidence. Unbiased, actionable leads - - - - . • � ��r.. ... 1. ., .. � -^� ��r Developing yourALPR policy In the ACLU's reports on ALPR, they make recommendations for law enforcement who consider using ALPR. Flock addressed each of these in our system design and implementation. (1) Short data retention (4) Consult legal counsel (a) Flock by default deletes the data every 30 (a) Flock welcomes conversations with legal counsel. days, allowing a detective to use the footage for investigative purposes (5) Open to public input and receive approval from (b) Flock is among the shortest of all the state democratically elected governing bodies statutes on data retention (a) Flock encourages all agencies to seek democratic approval. (2) No hot lists unless independently verified. (6) Operate in public and disclose use of ALPR (a) The FBI curates NCIC hot list plates; the (a) Flock developed a transparency portal. NIJ curates NAMUS; DOJ funds and curates NCMEC. (7) Public audits and reports (b) Most ALPR policies require hot list (a) Flock requires an investigative reason to search, verification before action. and we provide an audit report to system administrators. (3) No data sharing with 3rd parties. (a) Flock does not share with 3rd parties Transparency Highlight: Lexington, KYLexington, Kentucky PD has robust Transparency Portal: Easily understandable and divided into sections by � LEXINGTON subject matter. � �,��� � 1 � � Has a subsection dedicated to License Plate Readers - - , � ;==,� • Video Archive of public approval process. ; . _ ,� ",�a, � I �°' � � • License Plate Reader Policy � ' • License Plate Reader Statistics ( Frequently .: ` updated) � • Audit Report ` �'�` � • Section on recovery of Stolen Vehicle Success • FAQ Section , i Promote the ethical use of public safety technology Transparency Portal � "°„`"",°`°"". o �."..,���������.�� Customizable for each agency ° °�°���°°~�°�°�°°"a,°� ° �° „"���`�m`." Display technology policies o �,r�qpp,a,PP1Oa1o3ia ��• Publish usage metrics „"5 Share downloadable Search audits o � •= o � . a�,°�,��a�,. Insights Dashboard o ,,,,«�.,.a�..,.,,,..,o�.�a,,,o,� �A�.�,.����APo�e�.�.,�A, Measure crime patterns o �".'Po " ��. .�o,�o.�o a � ��.,E�A�.�� Audit Search history H,�,,,,.,130 y o �_� Examples ° � �����,�.�i51O���' C I i c k h e re fo r ,�u a� • � "°.`°"�°'°"°"'°°"` Click here for �iPin � , ..,,,,,o ................ . .. ..... .... ......... ......... . ....... .................................� ........................... .... . ..... ... .... ... ........... ...................................� �......................... .. .. ... ..... .......................................................� �........................ ... . .... ...................................................... �. . ................. ...... . .. ............................................... .� ................... ...... .. . .............................................. ..� .................... .......... . . .................................................. .. . ............................ ................................................. .............. ........ .. , .............................................. . ................. ........ � ... .... ................................... ... .................... . �.. ...................................... . . LIC�.S'�:�'��'��READERS , ...::::::::::::::::::::::::::::::::::� �� :•�� . ............. ... _ .... ..... ............................. . ....... . ...... ...... ..... ............................ . .... ..................... ..... ........................ ... ... ...................... ......... ................... .... . . .. ...... ...... . ...... .. . .... .... . ...... ....................... ... .. .... . .. .... .. ..���.�� .. . ... . ... . ... . . .. . . .. . . . . ......... � ,��. .. . .. .. . ........... .. . . . . ............. . .. . . . .. . ............. ............. . .... . ................ ............. .. ... .. . .................. ........... . .. ... . . .................. ........... .... ................. ........... . ........... .......... ............ . .... ••••••••• ective Date •••••••••• •• Number •••••• ........ ......... .. ......... . ........ ... ........ .. ........... .. ........ August2010 ........ . ............ ... ......... ....... ........... ... .... Subject ........ ..... .... ... ... ....... .. . .. .. ....... . .. ..... License Plate Readers .... .. .... Reference •;;; Special Instructions . .� Distribution Reevaluation Date No. Pages 3 I. PURPOSE Hot list: License plate numbers of stolen cars, The purpose of this policy is to provide officers vehicles owned by persons of interest, and vehicles with guidelines on the proper use of license plate associated with AMBER Alerts that are regularly recognition (LPR) systems, also commonly known as added to "hot lists" circulated among law enforcement license plate reader systems. agencies. Hot list information can come from a variety of sources,including stolen vehicle information from II. POLICY the National Insurance Crime Bureau and the National The availability and use of LPR systems have Crime Information Center(NCIC), as well as national provided many opportunities for the enhancement of AMBER Alerts and Department of Homeland Security productivity, effectiveness, and officer safety. It is the watch lists. Departments of motor vehicles can provide policy of this agency that all members abide by the lists of expired registration tags, and law enforcement guidelines set forth herein when using LPR systems. agencies can interface their own, locally compiled hot lists to the LPR system. These lists serve an officer III. DEFINITIONS safety function as well as an investigatory purpose.In FOUO: For Official Use Only addition to agency supported hot lists, users may also LPR: License Plate Recognition/License Plate manually add license plate numbers to hot lists in order Reader to be alerted if and when a vehicle license plate of OCR: Optical Character Recognition interest is "read"by the LPR system. Read: Digital images of license plates and Fixed LPR system: LPR cameras that are vehicles and associated metadata(e.g., date,time, and permanently affixed to a structure, such as a pole, a geographic coordinates associated with the vehicle traffic barrier, or a bridge. image capture) that are captured by the LPR system. Mobile LPR system: LPR cameras that are affixed, Alert: A visual and/or auditory notice that is either permanently (hardwired) or temporarily (e.g., triggered when the LPR system receives a potential magnet-mounted), to a law enforcement vehicle for "hit" on a license plate. mobile deployment. Hit: A read matched to a plate that has previously Portable LPR system: LPR cameras that are been registered on an agency's "hot list" of vehicle transportable and can be moved and deployed in a plates related to stolen vehicles, wanted vehicles, variety of venues as needed, such as a traffic barrel or or other factors supporting investigation, or which speed radar sign. has been manually registered by a user for further investigation. 1 IV. PROCEDURES C. License Plate Reader System Usage A. General 1. LPR operation and access to LPR collected 1. The use of LPR systems is restricted to public data shall be for official agency purposes only. safety—related missions of this agency. 2. Only officers who have been properly trained 2. LPR systems and associated equipment and in the use and operational protocols of the LPR databases are authorized for official public systems shall be permitted to use it. safety purposes. Misuse of this equipment and 3. At the start of each shift users must ensure associated databases, or data, may be subject that the LPR system has been updated with the to sanctions and/or disciplinary actions. most current hot lists available. 3. LPR systems and LPR data and associated 4. LPR Alerts/Hits: Prior to initiation of the stop: media are the property of this agency and a. Visually verify that the vehicle plate num- intended for use in conducting official business ber matches the plate number run by the with limited exceptions noted elsewhere in this LPR system, including both alphanumeric policy. characters of the license plate and the state B. Administration of issuance. 1. The agency shall designate an employee(s) b. Verify the current status of the plate with administrative oversight for LPR sys- through dispatch or MDT query when tem deployment and operations who is (are) circumstances allow. responsible for the following: 5. In each case in which an alert or a hit is trig- a. Establishing protocols for access, collec- gered, the user should record the disposition of tion, storage, and retention of LPR data the alert and the hit into the LPR system and associated media files 6. Hot lists may be updated manually if the user b. Establishing protocols to preserve and enters a specific plate into the LPR system and document LPR reads and"alerts" or"hits" wants to be alerted when that plate is located. that are acted on in the field or associated Whenever a plate is manually entered into the with investigations or prosecutions LPR system, the officer should document the c. Establishing protocols to establish and reason. ensure the security and integrity of data 7. Special Details: LPR use during nontraditional captured, stored, and/or retained by the deployments (e.g., special operations or during LPR system a criminal investigation) must be approved by d. Ensuring the proper selection of the per- the administrator. sonnel approved to operate the LPR sys- 8. Searches of historical data within the LPR sys- tem and maintaining an adequate number tem should be done in accordance with estab- of trainees; lished departmental policies and procedures. e. Maintaining records identifying approved D. LPR Data Sharing and Dissemination LPR deployments and documenting their LPR data should be considered FOUO and can be results, including appropriate documenta- shared for legitimate law enforcement purposes: tion of significant incidents and arrests that 1. When LPR data are disseminated outside the are related to LPR usage agency, it should be documented in a second- f. Authorizing any requests for LPR systems ary dissemination log. use or data access according to the policies 2. Information sharing among agencies should be and guidelines of this agency dictated in accordance with MOUs (memoran- 2. Designated, trained personnel shall check da of understanding) or established departmen- equipment on a regular basis to ensure func- tal policies. tionality and camera alignment.Any equip- E. Retention ment that falls outside expected functionaliry Please refer to the License Plate Reader Concepts shall be removed from service until deficien- and Issues Paper for a discussion on retention. cies have been corrected. 3. LPR systems repairs, hardware or software, shall be made by agency authorized sources. 2 Acknowledgment This document was developed by International As- sociation of Chiefs of Police (IACP), Law Enforcement Information Management(LEIM) Section,in cooperation with the IACP National Law Enforcement Policy Center. Additional support was provided by the LPR Model Policy Working Group, to whom we are deeply appreciative for sharing their agency policies and expertise. Every effort has been made by the IACP National Law Enforcement Policy Center staff and advisory board to ensure that this document incorporates the most current information and contemporary professional judgment on this issue.However,law enforcement administrators should be cautioned that no"model"policy can meet all the needs of any given law enforcement agency.Each law enforcement agency operates in a unique environment of federal court rulings, state laws, local ordinances, regulations, judicial and administrative decisions and collective bargaining agreements that must be considered. In addition, the formulation of specific agency policies must take into account local political and community perspectives and customs, prerogatives and demands; often divergent law enforcement strategies and philosophies; and the impact of varied agency resource capabilities among other factors. This project was supported by a grant awarded by the Bureau of Justice Assistance. The Bureau of Justice Assistance is a component of the Office of Justice Programs, which also includes the Bureau of Justice Statistics, the National Institute of Justice, the Office of Juvenile Justice and Delinquency Prevention,the Office for Victims of Crime, and the Office of Sex Offender Sentencing, Monitoring, Apprehending,Registering,and Tracking.Points of view or opinions in this document are those of the author and do not necessarily represent the official position ar policies of the U.S.Department of Justice or the IACP. IACP National Law Enfarcement Policy Center Staff: Philip Lynn, Manager; Sara Dziejma, Project Specialist; and Vincent Talucci, Executive Director, International Association of Chiefs of Police. O Copyright 2010.Departments are encouraged to use this policy to establish one customized to their agency and jurisdiction. However, copyright is held by the International Association of Chiefs of Police, Alexandria, Virginia U.S.A. All rights reserved under both international and Pan-American copyright conventions. Further dissemination of this material is prohibited without prior written consent of the copyright holder. 3 ................ . .. ..... .... ......... ......... . ....... .................................� ........................... .... . ..... ... .... ... ........... ...................................� �......................... .. .. ... ..... .......................................................� �........................ ... . .... ...................................................... �. . ................. ...... . .. ............................................... .� ................... ...... .. . .............................................. ..� .................... .......... . . .................................................. .. . ............................ ................................................. .............. ........ .. .............................................. . ................. ........ � ... .... ................................... ... .................... . �.. ...................................... . . ................... ...................................... .. .. .................. ................................. . ... ............... . .................................. . . ............. ... __ .... ..... ............................. . ....... . ..... ...... ..... ............................ . .... ..................... ..... ........................ I� ��'.�:NAtF�ANAL LA�:��f� 'i�����:�Li��;��'���ii' ...... ....................... ... .. .... . .. ........................ .. . ... . ... . ... .......................... .. . . . . . : :���::;�nse ��'�'�i�:� �'�ader's '�:: �::: � ' .. . .................. ........... . .. ... . . .................. ........... .... . ................ ........... .. .............. ............ . .... . �::::::::::::Concepts and �aie�:�"ape�:' ..:::::::::::. ......... ........ . ................ .......... ....... ............... ......... August 2��a:• ::::....::::::�. ........ ....... ....... .... .... .... .. ... .... I. INTRODUCTION �� • Read: Digital images of license plates and vehicles and associated metadata(e.g., date, time, and geo- A. Purpose of Document graphic coordinates associated with the vehicle im- This paper is designed to accompany the Model Policy age capture)that are captured by the LPR system. on License Plate Reader("LPR") Systems published by ' Alert: A visual and/or auditory notice that is trig- the IACP Law Enforcement Information Management gered when the LPR system receives a"hit" on a (LEIM) Section and the IACP National Law Enforcement license plate. Policy Center. This paper provides essential background • Hit: A read matched to a plate that has previously material and supporting documentation to provide greater been registered on an agency's "hot list" of vehicle understanding of the developmental philosophy and plates related to stolen vehicles, wanted vehicles, implementation requirements for the model policy.' It or other factors supporting investigation, or which is anticipated that this material will be of value to law has been manually registered by a user for further enforcement executives in their effarts to tailor an effective investigation. LPR policy to meet their agencies strategic objectives and ' Hot list: License plate numbers of stolen cars, operational requirements. vehicles owned by persons of interest, and ve- hicles associated with AMBER Alerts that are B. Acronyms and Definitions regularly added to "hot lists" circulated among law The model policy provides a number of definitions that enforcement agencies. Hot list information can are of particular importance including the terms "alert," come from a variery of sources,including stolen "hit," "hot list," and"read" as well as differentiating vehicle information from the National Insurance between the three categories of LPR systems; fixed, Crime Bureau and the National Crime Information mobile, and portable. Given that the use of the system Center(NCIC), as well as national AMBER Alerts may not be restricted to sworn personnel, the term"user" and Department of Homeland Security watch lists. is employed throughout this document and the model Departments of motor vehicles can provide lists LPR policy to refer to any individual who can access of expired registration tags, and law enforcement infarmation and use the system. agencies can also interface their own,locally com- • FOUO: For Official Use Only piled hot lists to the LPR system.These lists serve • LPR: License Plate Recognition/License Plate an officer safety function as well as an investiga- Reader tory purpose. In addition to agency supported hot • OCR: Optical Character Recognition lists, users may also manually add license plate numbers to hot lists in order to be alerted if and when a vehicle license plate of interest is "read"by ' Much of the material far this LPR Concepts and Issues paper is the LPR System. drawn from the Privacy Impact Assessment for the Iltilization of License Plate Readers. A publication of the IACP National Law Enforcement Policy Center 44 Canal Center Plaza, Suite 200,Alexandria,VA 22314 This document is the result of work perfarmed by the IACP National Law Enforcement Policy Center.The views and opinions expressed in this document are sanctioned by the center's advisory board and do not necessarily represent the official position or policies of the Intemational Association of Chiefs of Police. • Fixed LPR system: LPR cameras that are perma- when a license plate on the hot list is observed in real time; nently affixed to a structure, such as a pole, a traffic this can be the case for both fixed and mobile LPR units. barrier, or a bridge. Historical LPR data can also be searched to determine the • Mobile LPR system: LPR cameras that are affixed, date and time a license plate number contained on a hot list either permanently (hardwired) ar temporarily passed a certain camera. (e.g., magnet-mounted), to a law enforcement vehi- The mode] LPR policy outlines general policies cle for mobile deployment. specific to LPR systems deployment and operations, and • Portable LPR system: LPR cameras that are notes that policies departments may already have in place transportable and can be moved and deployed in a regarding information sharing and information technology variety of venues as needed, such as a traffic barrel security protocols may be sufficient to address similar or speed radar sign. concerns regarding LPR systems, though they may need to C. Background be updated. A fundamental element of policing is locating vehicles IL HOW LICENSE PLATE READERS that are wanted because the vehicle is stolen, wanted in connection with a crime, or driven by a subject who is T'UNCTI�N wanted or suspected of committing a crime ar otherwise LPR systems consist of high-speed cameras combined of interest to law enforcement. Patrol officers are with sophisticated computer algorithms capable of frequently provided with written descriptions of vehicles converting the images of license plates into electronically and/or license plates at the beginning of their shifts and readable data. Systems in existence as of the date of this asked to be on the lookout for these vehicles, or they report are routinely capable of capturing multiple license build these lists contemporaneously during their shifts in plate images per second on vehicles traveling at high response to offenses that are reported and calls for service. speeds.� Managing these paper lists—remembering or writing down descriptions of vehicles and/or license plates and trying to A. LPR Operations maintain a constant observation for vehicles of interest— An essential element of any LPR system is the camera is difficult and time consuming. Investigators must rely hardware that captures the image of the license plates.The upon witness statements to determine what areas a subject quality of the captured image lays the foundation far the frequents and may be located. overall performance of the system. LPR systems typically Automated license plate recognition(LPR) systems, utilize specialized cameras designed to capture images of or license plate readers as they are commonly referred to, license plates, either from static positions or mobile patrol play an increasingly important role in public safety by vehicles. enhancing productivity, effectiveness, and officer safety. Factors that pose difficulty for license plate imaging LPR systems are able to recognize,read, and compare cameras include the speed of the vehicles being recorded, motor vehicle license plates against various "hot lists" the distance and the angle of the vehicles from the camera, much more efficiently than officers manually scanning varying ambient lighting conditions, headlight glare, and and making comparisons while on routine patrol. LPR harsh environmental conditions. In order to address these systems can observe and record over 1,000 license plates difficulties, many LPR systems employ infrared cameras an hour in various lighting and weather conditions. LPR operating in addition to visible light cameras. cameras can be fixed, mobile, or portable.A fixed LPR unit The optica] character recognition (OCR) of images is permanently mounted, usually to a bridge or a pole, and captured by LPR cameras is performed through the use of frequently in a jurisdiction's most heavily traveled points of sophisticated algorithms. Six primary algorithms that LPR ingress and egress. Mobile LPR units are mounted to law system software requires to identify a license plate include enforcement agency vehicles and can capture data from • plate localization, which finds and isolates the plate any area within an agency's jurisdiction. Portable LPR contained in the picture; cameras can be moved from vehicle to vehicle or deployed • plate orientation and sizing, which compensates for in covert configurations. the skew of the plate and adjusts the dimensions to The license plate numbers of stolen cars, vehicles the appropriate size and shape; owned by persons of interest, and vehicles associated with • normalization, which adjusts the brightness and AMBER Alerts are routinely added to"hot lists" circulated contrast of the image; among law enfarcement agencies. These lists serve an OffiCeY Safety funCtlOn aS well aS an 1nveStlgatOry puYpOSe. � Most LPR systems capture mulriple images of the same vehicle and LPR Systems funChOn ln SUCh a way as to nOhfy an OffiCei' then use the best image;other systems are capable of capturing more than one vehicle per second. 2 • character segmentation, which finds the individual • Camera identification (mobile cameras may capture characters on the plates; officer identification and vehicle/unit number); • optical character recognition, which converts the • GPS coordinates or other location information; and image into actual characters; and • Date and time of observation. • syntactical/geometrical analysis, which checks The contextual photo provides a more inclusive characters and positions against state-specific rules view of the vehicle and its surroundings. Depending to identify the state of issuance for the license on the focal length of the camera and the distance of plate. capture, the photo may provide a view of part or all of the Many LPR systems utilizing mobile LPRs are vehicle, its surroundings, and possibly the occupants of a equipped with global positioning system(GPS)receivers. vehicle.This information may be helpful in, among other This allows mobile and portable units to record the date, things, (a)identifying the vehicle by providing color or time, and location of license plate image capture. Data unique attributes such as damage or bumper stickers, (b) such as date and time stamps and GPS coordinates can be confirming the location of the LPR camera that took the reviewed in relation to investigations and can help lead photograph, ar(c) confirming the identity of a vehicle's to critical breaks, such as placing a suspect at a scene, occupant. witness identification, pattern recognition, or the tracking Although a contextual photo contained in an LPR of previously identified suspects. system may contain a great deal of raw information, LPR cameras take digital and infrared pictures of only certain pieces of infarmation contained in any LPR vehicles and license plates as they pass through the field of photograph will be subjected to OCR and rendered into view of an LPR camera. These images, and the metadata an electronically readable format.Thus,images of vehicle associated with them(described in more detail below), occupants, vehicle make and model, and any distinguishing can be used in a variety of public safety contexts and the features of a vehicle contained in a contextual photo are amount of information utilized from an LPR system can not electronically readable or compiled by existing LPR vary depending upon an agency's objectives. Fixed LPR systems. units in operation at national border crossings, for example, B. LPR Hot Lists which often operate in a setting consisting of slow-moving lanes of traffic, may collect different information than a Many of the primary uses of LPR data involve the mobile LPR camera operated by a local law enforcement comparison of license plate numbers collected by an LPR agency. system to numbers contained on a previously compiled Images of vehicles and license plates are the primary list. These hot lists may be compiled by the local law form of information collected by an LPR system. OCR enforcement agency utilizing the LPR system or by other is performed on these images and the alphanumeric state or federal government agencies.The purpose of characters on each license plate are rendered into an these lists is to inform law enforcement officials which electronically readable farmat. LPR cameras can attach vehicles are of interest to law enforcement and why, date, time, and geographic location information to an alerting officials when such a vehicle displaying a license image. plate number that is included on a hot list is near an LPR The image collected by an LPR camera is maintained camera. This can be done in real time or through the use of in the information system to provide a means of ensuring historical LPR data. that the license plate number was properly converted into 'The use of hot lists is essentia] to LPR systems an electronically readable format. This digital image, intended to serve public safety purposes, and the actions sometimes referred to as a contextual photo, can include taken by law enforcement officers informed of a"hit"will additional information that is not necessarily electronically vary depending upon the list that contains the vehicle's recorded. LPR systems may contain information including license plate number. Limiting the number of hot lists the following: uploaded to an LPR system is recommended to guard OCR of license plate numbers; against the system"crying wolf."If law enforcement • Digital images of license plates as well as the vehi- officers are bombarded by an alert at every third license cle's make and model; plate that passes the LPR camera due to the inclusion of Digital images of the vehicle's driver and passen- too many hot lists, a danger might exist that officers may � turn off the system or otherwise ignore alerts during their gers; • Images of distinguishing features (e.g.,bumper shifts. Including only those hot lists that further the law stickers, damage); enforcement agency's goals is one way to guard against State of registration; this danger. Local agencies are ultimately responsible for � selecting which hot lists to upload onto their LPR systems. 3 Compiling and Managing of LPR Hot Lists. Security watch lists. Departments of motor vehicles Managing hot lists is a key element to the success of an can provide lists of expired registration tags and police LPR system.The content of hot]ists should be monitored departments can also interface their own hot lists to the to protect people whose vehicles license plates numbers LPR system. Hot lists can be uploaded onto an LPR system are contained on such lists from continued and unnecessary either as separate lists or merged into a single list. annoyance.While some hot lists focus on identifying a Law enforcement officials have access to the license particular vehicle regardless of who is operating it(e.g., plate numbers contained on multiple LPR hot lists. Some stolen cars,AMBER alerts), other lists include license plate hot lists will contain numerous license plate numbers, numbers known to be associated with specific individuals and officials may not be able, or desire, to review their (e.g., sex offenders, wanted persons).These hot lists, entire contents. For purposes of sharing hot lists across whether they relate to stolen cars or potential occupants jurisdictions, it may be beneficial for law enforcement of vehicles, enhance law enforcement agencies' ability to agencies that create hot lists to maintain supporting detect crime and provide critical officer safety information. documentation regarding why a particular license plate LPR hot lists are compiled to serve agency-specific number is on the specific hot list and make that information needs. Hot lists may include,for example,license plate available, upon request, to the agency utilizing that hot list numbers of vehicles known to be operated by (a)violent as part of its LPR system. probationers and parolees; (b) violent gang members; (c) The heads of law enforcement agencies are ultimately individuals with outstanding warrants; and(d)individuals responsible for determining which hot lists are uploaded identified as witnesses.In same instances,individuals onto the agency's LPR system and what actions officers provide the license plate numbers of vehicles they may take in response to an LPR hit.Agencies should establish operate; in others, departments of motor vehicles may criteria for determining which hot lists will be uploaded provide license plate numbers of vehicles registered to onto the LPR system. Since hot lists are created to enhance individuals. In still other circumstances,license plate law enforcement officers' abilities to conduct investigations numbers may be linked to certain individuals by direct and provide for officer safety, the contents of hot lists observation and documentation from law enforcement should not be disseminated to the public. officers. When developing their own hot lists,law enforcement �, DATA QUALITY agencies should develop a process that sets forth criteria for including certain license plate numbers on a hot list. LPR cameras capture images of vehicles and license For instance, in order to activate an America's Missing: plates, and OCR software, utilizing sophisticated Broadcast Emergency Response(AMBER)Alert certain algorithms, translates the alphanumeric characters on each criteria must be met. Specifically, a juvenile (a) must have license plate into an electronically readable farmat.The been confirmed as abducted, (b)is under the age of 16 image collected by an LPR camera is maintained in the or has a proven mental or physical disability, and(c)is information system to provide a means of ensuring that in danger of serious bodily injury. There also needs to be the license plate number was properly converted into an enough descriptive information to believe that a broadcast electronically readable format.An LPR system's ability to alert will help.Additionally, agencies may consider accurately identify the characters on a license plate lies at providing a process whereby a license plate number's the heart of the data quality issue. inclusion on a hot list can be verified. A. OCR Accuracy Providing for verification is one way of monitoring the accuracy of data contained on a hot list.It also helps ensure Many variables affect OCR accuracy. Each state has that law enforcement officials act only upon complete, multiple license plate designs, and plates vary significantly correct, and timely information.Agencies should also from state to state. For maximum effectiveness,LPR develop procedures for removing license plate numbers systems must be properly configured to recognize the that do not belong on a particular hot list. design and layout of plates most likely to be encountered in Updating and Sharing Hot Lists. Hot lists are the area of operation. The shape of the characters, amount typically uploaded onto an LPR system daily and can be of contrast between a particular state's background and updated by the authoring agency or an officer in the field. the color of the license plate characters, and whether the Hot list information can come from a variety of sources, characters are raised or flat can all impact the accuracy of including,but not limited to, stolen vehicle information the OCR read. from the National Insurance Crime Bureau and the Poor image resolution, and thus poor character National Crime Information Center(NCIC), as well as recognition, can be the result of several factors. License national AMBER Alerts and Department of Homeland plates can be too far away for the capabilities of the LPR 4 camera to capture and motion blur can also occur.Poor IV. POLICY AND PROCEDURAL lighting and low contrast due to overexposure, reflection, DEVELOPMENT adverse weather conditions, or shadows can also result in a poor image quality. Occasionally, an object might A. System Information obscure all or a portion of the license plate and interfere with accurate OCR. Oftentimes the object is a tow bar, dirt Given the different types of LPR systems and that on the license plate, or a loaded bike rack; other times the each may function in a slightly different manner, it may object may be an LPR circumvention device. be beneficial for an agency to describe the system(s) Increasing the height of the LPR camera may correct and intended operational use, along with any additiona] some of these problems;however, changing the position supplemental information, such as best practices, not of the LPR camera with respect to the license plate it is otherwise covered by policy. For example, the length of supposed to read may require the system to adjust for the time it takes to upload and download information to the new orientation and increased skew of the license plate. LPR unit varies depending on the data transfer method. From time to time, states may make significant Agency best practices may dictate that, if it is a mobile changes in their]icense plate formats and designs that can LPR system the uploadldownload is only initiated during substantially impact OCR accuracy. For instance, a state refueling to reduce downtime at the station. might add a character or issue a new license plate design. B. Procedural Concerns and Requirements LPR systems must adapt to these changes quickly in order While LPRs enhance public safety by increasing law to remain effective. enforcement efficiency,public concerns regarding use, Sometimes the letter D is mistaken for a Q or an data retention, and privacy implications of the technology O. Other times, the characters on the license plate are must be addressed by implementing departments. There sometimes cut off from the frame of the image; when this are a number of ineasures an agency can take to address occurs, the OCR software may incorrectly read an E as these concerns as well as other questions that may arise an F or a Z as a 7. Some colors, especially reddish tones, When implementing any new technology. These include may be difficult for LPR system OCR software to read. developing an operational plan that clearly articulates the Learning the type of mistakes LPR system's OCR software purpose(s) for using license plate readers, defines how makes can help investigators run queries on potentially the data will be used, and means for limiting the data misread license plate numbers. For these reasons the mode] Within those original parameters, while allowing for those policy specifies that officers should"[v]isually verify circumstances where secondary uses of the LPR system or that the license plate on the vehicle of interest matches data are needed. identically with the image captured, `read,'by the LPR Before any policy or operational plan is developed it system, including both the alphanumeric characters of the is essential that an individual with administrative oversight license plate and the state of issue:' be designated.This individual should be someone with B. Comparison of OCR Information with Hot List sufficient authority in the agency to champion the LPR Data program, carry out the responsibilities listed in the model Another data quality challenge involves the comparison policy, and autharize any additional uses of the LPR that the agency may deem appropriate. of the OCR data with the license plate numbers on a hot The administrator should also do the following: list. States develop license plate number formats robust enough to provide unique serials for all the motor vehicles • Stay abreast of legal trends and case law in the area the jurisdiction expects to register. Less-populous states of license plate readers and other electronic forms may use six-character formats whereas more populous of public surveillance states may choose to utilize a seven-character format. • Monitor the use of the LPR system and ensure peri- Complicating this factor is the fact that multiple states odic audits may utilize the same alphanumerical formats; for example, ' Ensure that the LPR system is used only for ap- neighboring states may use three letters followed by four propriate agency business in keeping with agency numbers.Thus, two cars from different jurisdictions could policy and technical requirements have the same number, but different license plate designs. ' Manage the compilation of hot lists As a consequence, each time a law enforcement officer is ' Make updates to the LPR policy as needed alerted to the proximity of a vehicle displaying a license LPR systems are only as good as the data they rely plate number contained on a hot list, the user should verify upon, and ensuring that the hot lists are kept current is that the plate that caused the alert matches the hot list data. critical to limiting the possibility that users will act or rely on erroneous information.The system administrator 5 should establish criteria to determine which hot lists will The officer should act cautiously,however, to determine be uploaded into the LPR system and establish any policy whether the driver is in fact the registered owner and the and procedures needed to govern manual entries of license person of interest. plates into the LPR system. Manual entries,for example, C. Security Safeguards should be reviewed periodically to determine whether they should be kept, and only certain individuals will be given LPR data are sensitive enough to be categorized the necessary IT permissions to perform this function. for official use only.As such,LPR systems should be Many systems on the market already include technological protected by reasonable security safeguards to prevent loss controls governing manual updates entered in the hot lists or unauthorized access, destruction,use, modification, or and erase manual updates after a certain time period or disclosure of LPR data. Ensuring that LPR data remain whenever a new hot list is added. secure is one way for law enforcement agencies to build In addition to managing the timeliness and accuracy public confidence. of the information being included in the hot lists, data Law enforcement agencies may consider taking qualiry audits may be necessary and should concentrate on several steps to help secure LPR data. LPR systems and measuring the accuracy of the read when compared with the computers that access them should utilize antivirus contextual images. Data quality audits provide the agency software and firewalls.Additionally,it is recommended with a baseline of its LPR system's accuracy over time that authorized users should be given individual log- and could alert the agency to equipment or alignments in IDs and required to utilize alphanumeric passwords problems if there is a drop-off in the accuracy rate. consisting of a combination of upper and lower case letters, Developing policy, and training consistent with that numbers, and symbols; users should also be required to policy, can help to address concerns that automated LPR frequently change their passwords and keep them safe. systems take the human element out of policing.At the Law enforcement agencies should also utilize encryption time of this policy's development, similar concerns had technologies to protect LPR data in storage and in transit led to bans on red light cameras in at least seven states and over networks. pending legislation limiting their use in two more states.3 D. Data Sharing LPR systems now face the same challenge, as two states have established restrictions on the use of license plate Most agencies already have policies concerning readers.' the dissemination and sharing of official data.Agencies Verifying the accuracy of the license plate read and the should review existing information sharing policies to currency of the hot list information is essential. The model determine whether they adequately and appropriately cover policy addresses this issue by specifying that"When an the sharing of LPR data and make any modifications if LPR alerts an officer of a `hit,'prior to initiation of a stop necessary. Since it is recommended LPR data be classified as of the vehicle or other intervention based on the alert/hit, FOUO (for official use only), agencies should maintain the officer should first, (a)Visually verify that the license plate of the vehicle of interest matches identically with the secondary dissemination logs when LPR data are shared image captured(read)by the LPR system, including both outside the originating agency. Secondary dissemination the alphanumeric characters of the license plate and the logs should contain the following information: state of issue, and(b) verify the current status of the license • Description of the LPR data disseminated plate through dispatch or MDT query to ensure the validity • Date and time the information was released of the information and whether the plate is still stolen, • Identity of the individuals to whom the information wanted, or otherwise of interest:' was released, including agency and contact infor- Additionally,it is important to remember that LPR mation systems are used to identify vehicles, not persons.In cases • Purpose for which the LPR data will subsequently where agency hot lists include license plate numbers of be used vehicle(s) registered to persons of interest, the LPR system Such logs function as programmatic audit trails will alert the officer to the presence of the vehicle. and help agencies monitor the use of the LPR data. Additionally, should the origina] data be revised, it may be 3 Larry Copeland,"Communities Put a Halt to Red-light Cameras," necessary to provide the updated information to those with USA Today,January 18,2010,http://www.usatoday.com/news/na- whom the o]'iginal data weI'e Shal'ed. tion/2010-01-17-red-light_N.htm(accessed May 4,2010). ° L.Samuel Pfeifle,"License Plate Recognition to Be Regulated in Maine,"Security Director News,March 2,2010,http://www.security- directornews.com/?p=article&id=sd201003nYy2tH(accessed June 22, 2010). 6 E. Data Retention Situational realities. Political, social, technical, and Although retention periods were once necessitated by financial realities are different in every jurisdiction, and physical storage constraints, technological advances in the each must be weighed against the other and combined with electronic storage of records have made the destruction the business needs and priorities of the agency.Where of criminal justice and law enforcement information the social and political climate is more favorable to]aw largely unnecessary.Thus, whether to retain a piece of enforcement's use of LPR systems, a longer retention information indefinitely is now a matter of policy.When period may be possible. Longer retention periods generally developing policy, consideration should be given to the fact require more technical and financial resources for support, that privacy concerns are often framed in the context of however, and agency objectives and priorities in the use retention and agencies using LPR systems may be called of LPR data should substantively contribute to decisions upon to explain the rational for their retention policies, regarding retention duration. particularly one that maintains data for a considerable Loss of value over time. Historical data may lose value period of time. over time due to the sale and transfer of automobiles or There is no formula for determining how long LPR the ability to obtain information from other governmental data should be retained, nor have standards or guidelines departments. been established that agencies can refer to as they develop Statutes o limitations. Consideration should also be LPR data retention policies. Given the lack of professional given to the mission of the agency and to the operational standards in this area, this paper offers the following objectives. If the LPR data are associated with a crime that recommendations on criteria that should be considered in is subject to a statute of limitations, then an agency may set establishing retention policies: a retention period relative to that statute. State and local data retention schedules Potential evidentiary value. Potential evidentiary value � System rype(s)being deployed(fixed, mobile, may not only affect the length of retention but how the data � portable) are retained. For example, during an investigation it may be determined that the LPR data could be valuable at a • Situational realities later point. In such a case, a query for all LPR data within • Loss of value over time a certain time frame relative to the incident could be run, • Statutes of limitations and the results saved to a CD or thumb drive and placed in • Potential evidentiary value the case jacket so they are available at a later date even if State and local data retention schedules. State and the original data have already been discarded.In this case, local data retention schedules supersede retention periods While saved LPR data are no longer subject to the original established by individual entities.As noted previously, retention period, they may still be subject to policies two states have already established restricrions specifically regarding evidentiary practices. focusing on license plate readers.5 Even where there are no state or local guidelines directly focused on license plate F. Privacy Concerns readers, existing guidelines related to comparable forms of Chief among all of the issues and concerns raised electronic data and imaging systems may be applicable to relative to law enforcement's use of LPR systems is LPR systems. privacy. Concerns about privacy issues are similar to those System type. The type of LPR system an agency uses raised about other forms of video surveillance(such as may also play a factor in determining retention policies. CCTVs, and red light cameras) and center primarily on Fixed LPR systems, for example, typically capture more the issues of loss of anonymity, data retention and sharing, license plate reads in a day than mobile or portable LPR and analysis out of context.The IACP's Privacy Impact systems.As a consequence, some agencies that use more Assessment Report for the Utilization of License Plate than one system type establish different retention schedules Readers notes that for each type of deployment, with longer retention periods for mobile and/or portable LPR systems and shorter The enhanced sharing, even among law periods for fixed LPR systems. enforcement personnel, of substantial amounts of information about people not immediately suspected of criininal activity may lead the public to believe that its privacy interests are s New Hampshire passed a bill in 2007 that bans the use of any surveil- being ignoYed. MoYeoveY, impYopeY disClosuYes of lance technolog;es on a public way,including everything from red light potentially sensitive information not only damage cameras to LPR technology.Maine's leg;slation limits the use of license the relationship betWeen citizens and their plate readers,sets a data retention length of no mare than 21 days,and limits the enrities permitted to use the technology to law enforcement, the Department of Transpartation,and toll booth entities. 7 governmental institutions...[but]may also make be acted upon in a timely manner.As LPR technology people more vulnerable to physical, emotional, continues to improve, increased accuracy of these systems financial, and reputational harms.� will better help law enforcement to identify potential suspects as well as assist in the elimination of individuals Law enforcement has always been permitted to recard as suspects. license plate numbers on vehicles in public places. The For a more detailed look at the privacy concerns public's perception of that process changes, however, surrounding law enforcement's use of license plate readers when systems are employed to record substanrial amounts and how they can be addressed it is suggested that agencies of information about people who are not immediately also read the IACP's Privacy Impact Assessment for the suspected of criminal activity. Depending on the type of Utilization of License Plate Readers. system deployed, the amount of data gathered, and the manner in which the data are used,LPR systems have the potential to reveal an individual's driving habits. Concerns Acknowledgement about privacy have been raised because of that ability, '1'his Concepts &Issues Paper was developed by combined with enhanced sharing and aggregation of data. Internationa]Association of Chiefs of Police(IACP)Law Specifically, LPR systems have the ability to capture a Enforcement Information Management(LEIM) Section vehicle's presence at locations or events that are lawful in cooperation with the IACP National Law Enforcement and public, such as political protests, doctor's offices, ar policy Center.Additional support was provided by the LPR religious places of worship. Model Policy Working Group, to whom we are deeply Several prominent privacy groups and LPR critics appreciative for sharing their agency policies and expertise. view information concerning individuals'locations as inherently prone to abuse. The concern is not limited to law enforcement,but is extended to other members of the general public. Misuses of LPR data can potentially take several forms. One common misuse of any data system involves the improper disclosure of information about an individual that could affect an individual's perceived character and reputation. Civil litigation may flow from personal damages of this type. Furthermore, the knowledge of a person's location or frequent travel pattern could, for example, heighten that person's vulnerability to property theft or physical harm if it falls into the wrong hands. Still, there are strong arguments that persons have a diminished expectation of privacy in public spaces. It is further argued that license plate numbers identify only a specific vehicle, not a specific individuaL Moreover, state laws require vehicles to be registered and generally mandate that a vehicle pass safety and emissions inspections before it can be legally driven on public roads. The public display of a license plate exists in part so that law enforcement can easily verify that the vehicle complies with the law. The use of cameras to capture vehicle images and then use that information to identify the vehicle's owner or operator is not a new concept. Until recently however, this technology was often time-consuming and costly to operate. It also faced a number of limiting environmental factors such as poar lighting and weather conditions, not to mention problems in producing information that could � Privacy Impact Assessment for the Utilization of License Plate Readers(Alexandria,Va.:International Association of Chiefs of Police, September 2009), 12,http://www.theiacp.org/LinkClick.aspx?filetick- et=N%2bE2wvY%2f1QU%3d&tabid=87(accessed August 23,2010). 8 Every effort has been made by the IACP National Law Enforcement Policy Center staff and advisory board to ensure that this document incorporates the most current information and contemporary professional judgment on this issue. However, law enforcement administrators should be cautioned that no "model" policy can meet all the needs of any given law enforcement agency. Each law enforcement agency operates in a unique environment of federal court rulings, state laws, local ordinances, regulations, judicial and administrative decisions and collective bargaining agreements that must be considered. In addition,the formulation of specific agency policies must take into account local political and communiry perspectives and customs,prerogatives and demands;often divergent law enforcement strategies and philosophies; and the impact of varied agency resource capabilities among other factors. This project was supported by a grant awarded by the Bureau of Justice Assistance. The Bureau of Justice Assistance is a component of the Office of Justice Programs, which also includes the Bureau of Justice Statistics, the National Institute of Justice, the Office of Juvenile Justice and Delinquency Prevention,the Office far Victims of Crime, and the Office of Sex Offender Sentencing, Monitoring, Apprehending,Registering,and Tracking.Points of view ar opinions in this document are those of the author and do not necessarily represent the official position or policies of the U.S.Department of Justice or the IACP. IACP National Law Enforcement Policy Center Staff: Philip Lynn, Manager; Sara Dziejma, Project Specialist and Vincent Talucci, Executive Director, International Association of Chiefs of Police. O Copyright 2010. International Association of Chiefs of Police,Alexandria,Virginia U.S.A.All rights reserved under both international and Pan-American copyright conventions. No reproduction of any part of this material may be made without prior written consent of the copyright holder. 9