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City News Newsletter - November/December 2023 Copyrighted October 16, 2023 City of Dubuque Consent Items # 07. City Council Meeting ITEM TITLE: City News Newsletter- November/December2023 SUM MARY: City Manager providing a copy of the City News Newsletter- November/December 2023 SUGGESTED Suggested Disposition: Receive and File DISPOSITION: ATTACHMENTS: Description Type November/December 2023 City News Newsletter Supporting Documentation �f �x•;e+ � �� • h� r+ .Yr-�� . � i[�#�'.�' . . � l � � �' ,i�,,,,t�•,,:, � , � F • i i �' �...� ;"`�,��, . �r i .��1 „� � �1 � -f ��F7�- �i � ��`"-�r�- I � -�� _-. r -a�+e . , ' � � -� � - r�, *-�•• �—�_�� ,�,�� ` � ��" • � • � ' ..'� ,' i ,. � .., �;,�a�� _ t �'`!+ '�e— ^,� i ��, c: �'� ,� p �,.,`�� I�., . � _ - � �t�. _ � � � � a � �� ifY� � y� -. � s �h ?.�� r$i�i' . '$��' '� •,,w� s�, �"�, Y'4e-��'.. , ��.� �'-.:�'��. �i�$'"� � . ,G�' e . �„� fx �„_� . �'�1 Inside This Issue �'�= �=�� —November/December 2023 — F� 4,�� "...�.Y°<e�3..-� �ti�'�3,:�� -�� . � �BQ ShOVe ��,, �. �' - Holiday Extra t, �:?rt� '��`� ElectionDay-Nov. i Updates for Utility Customers Fall/Winter Reminders from Public Works Recent changes to the City's utility billing system may impact how City of Dubuque utility customers read and pay their monthly bill. 3 � Swift and George-Rethwisch Du�st� E Named Department Managers New Design-The bills have a new look and now include a " � ��u��„.�,�. „ Sign Up for Alert lowa Customer Number in addition to the Account Number. ""'° o ,""""""'°` � Is Your Home Lead Safe? `� �� Online Customer Portal-If you pay your bill online,there is a � �e� new process for signing up to pay online. 4� New Faces&Retirements :' ° ^�°��°,° Events Calendar When registering your account and logging in for the first time, (� - >� P� AmeriCorps is Hiring! be sure to use the"Sign Up"link at the bottom of the screen. DMASWA Offers Battery (See image on right.) E�.��•ddress � Recycling „ Your new customer number and current account number (found on your bill;see image below)are needed to sign up to view your bill and pay online. 50 W.13Ih Stree� - �^+«a�+'� Du$ J� oubuque,in 5200� UTILITY TOTAL DUE: $89.94 (ssa)5asaiaa BILL DUEDATE: 07111/2023 f �1` O in 1r1 � ,��,�R.�«�,,,.,,v , ��t�e��o�d�e�a�eo�a ACCOUNT INFORMATION ACCOUNT SIIMMARV AccountNumber ooaoz PreviousBeienca Saa.S� CustomerNumber ooaoi nis -So.00 www.cityofdubuque.org �ameO°A°�°�°� 123a ,�s, e�� _�� ca qtltlrass So.00 BelanceFoiwara Saa.9� Forquestlonsregardingpaymen�spleasecontact�he currencC g Saa.S� UHIiryBIIIIngDepartmen�at�563)588-4�44 pmoumDue 889.94 Get news and info by email or text: Check out all the options at www.cityofdubuque.org/notifyme Detailed instructions are available in a help document at www.cityofdubuque.org/UtilityBilling. Staff is also available to assist by calling 563-589-4144. Additional features of the new online portal that a customer can enroll in include: i � • Leak Alerts:Sign up to be notified if a leak is detected based on abnormal water � usage. �� • Paperless Billing:Skip the paper bill and receive your monthly bill via email. FALL 2023 • Auto-Pay:Payment will be automatically drafted from your bank account on the bill due date. In October,Mayor Cavanagh gave his annual State of the Learn more. City address. Watch the video at www.cityofdubuque.org/UtilityBilling or call 563-589-4144 www.cityofdubuque.org/SOTC .� ��'' _ . y„ _ \� 'h , �l .� y'�.'r �+A�• � ♦ � �i' � '.�� ' � • ` - �= ,j `�` ,f , .. + /�i��/�1�I^\/VVV , 1 � _� ' ��;�� ,, -_ � � _ � ��. 1 `�'� �, - .� � � �� ,. '�. All customers will be allowed to set out one extra 35-gallon bag � ` (up to 40 Ibs.)without a green sticker from Tuesday,Dec.26, �� through Saturday,Dec.30. Trash must be set out to the curb or � ,;� � alley line by 6 a.m.on your scheduled collection day. The extra 1� bag should be left ne�to your assigned City-issued trash cart. � _�� `. .� ✓ � �,�, _ � ' � . ,- . ,� �: �� . - ~ � � . � ' � � " .�-� ..�� , .�=i�:�. �;. �b. Il1ll<� �q'Ni .� The DBQ Shovel Crew is a program that pairs volunteers with � � � �� .� � �'` ��;;: residents who are not physically able to remove snow and ice from � "":r_-2 y �'��` = " '" "< � k ' their city sidewalk and do not have other resources to remove the � °�r'�' •�� snow and ice,such as neighbors,friends,or a hired service. s a " �"',��,�� - �` �` � t � �;�:� �.: 4 = s ,�� :�� r � '�:�•��.,, � --��-;.:s Volunteer DBQ is seeking volunteers who can help throughout the �..��,.��,�} ,�` , i�,� �- -�-.� �*:�� ,a'�.�� ,� winter season.The commitment is caring for one address all winter. � '`�` _ �,��'�'�� `�`�. -,. y/ h�-•�y iy�• � ` .�.h>. � '., k .�S� ��''t 'T'9.R'f �f �� 4R Want to volunteer but don't own the necessary snow and ice —�-�y ��5-�� y �,, �+��•- l " ��-�,z removal equipment?We may be able to help!Sign up and staff will � - ,� �� ` ��' ��.��•�-� follow up with you to assist in accessing shovels and deicer salt. ` w ` _ w: ,�^ ;�"�"` '� �,� �� :� �„s: �z .;c��-, , _ ,,�� C�: ��`'� We are all pedestrians at some point in the day,whether walking �-. � ''' F" ' :, 'r^ - � to a car,the bus,to work,orjust in your neighborhood.Your help in � �-� - �� :....:.�.•-.�-_ :... .:�:�s_:_.. y keeping sidewalks clear after snow and ice events is a meaningful way to help neighbors in need and the community. Leaf Rake-Out:October 16-November 22 Sign up as a volunteer(search for DBQ Shovel Crew): The City provides residents a leaf rake-out service by www.volunteerDBQ.com or call 563-589-4159 appointment each fall. The cost is$20 for the equivalent of 40 leaf bags and will be added to your utility bill. For Residents in need of assistance: guidelines and to schedule an appointment at www. Please call Rob McDonald at 563-589-4159 cityofdubuque.org/yardwaste or by calling 563-589-4250. Merry Mulch:January 2- 12 � � • � City crews will pick up natural Christmas trees (maximum of 8'high)with a City brush tie or one yellow � � � ' � � ' � � yard waste sticker attached and visible from the street or alley on your regular collection day. �-. - . . - ' ' '' ' ' ' " Curbside collection holiday schedule available on page 4. . . . . . . - DMASWA Holiday Closures Dubuque County Polling Hours: � 8.fi1. - 8 p.11l. The Dubuque Metropolitan Solid Waste Agency(DMASWA) will be closed on Mon.,Dec.25 and Mon.,Jan. 1. November/December 2023 www.cityofdubuque.org � Swift and George-Rethwisch �� , Named Department Managers Dubuque City Manager Mike Van Milligen "' recently appointed two new department .. managers. �' �,� . .� .,�. � v �,, Arielle Swift was named the City's next public ,, � works director in August and she succeeded " � John Klostermann,who retired in October -- Receive Severe Weather and Other after more than 48 years with the City of � Important Safety Notifications Dubuque. She was most recently the City's The City of Dubuque and Dubuque County assistant public works director,where she had Emergency Management remind residents that served since 2019. Alert lowa,the State of lowa's official emergency As public works director,she is responsible for the operations notification system, is used to notify residents of and performance of the City's public works department,including severe weather and other safety notifications such maintenance of City infrastructure such as streets/traffic controls, as boil water advisories. sanitary sewers,storm sewers,flood control system,riverfront, solid waste collection,and operation of the landfill for the Dubuque Subscribers can receive notifications by email, Metropolitan Area Solid Waste Agency(DMASWA)Board of phone,or text message.All Dubuque residents and Directors. businesses are urged to register. � Before joining the public works department,Swift was a member � of the City's budget and finance department from 2015 to 2020. ! Prior to employment with the City of Dubuque,Swift served as an information systems technician in the United States Navy from 2009 to 2013. She holds a bachelor of arts degree in accounting and finance from Loras College and a master of science degree in business analytics from the University of lowa Tippie College of Business. ��- � Jessica George-Rethwisch was , ~� �a� named as Dubuque County Emergency � � � �� - � �S f�r�A/��, Communications Director in October. _ -�� She now manages the operation of the 911 Emer enc Communications Center ''� �� g y ' ! which includes law enforcement,fire,and ambulance emergency communication � � systems in Dubuque County. .� r, �.: . George-Rethwisch has worked in the 911 , ' ""��- . Emergency Communications Center since 1999.She served as � a dispatcher until 2011 when she was named lead dispatcher � .,- � ;:;; and has held that role since that time.She has also served as a �� communications training officer and 911 in schools instructor, ' both since 2009. Her previous experience includes working as �s Your Home Lead-Safe? an emergency tech/admitting clerk at UnityPoint Health— Finley Hospital from 1996-2001 and an emergency medical technician LEAD & HEALTHY HOMES PROGRAM for the Dickeyville Rescue Squad and Jamestown First Responders from 1994-1999. t0 111 d l<e y0 U Y Ih 01712 As Emergency Communications Director,George-Rethwisch's lead-safe and address other hazards. responsibilities include overall operation ofthe 911 Emergency Must income-qualify. Communications Center as well as management/supervision of the center's public safety dispatchers and preparation/ If you have a child under 6 management of the center's annual budget. and your house was built before 1978, call 563-589-1724. George-Rethwisch replaced Mark Murphy who accepted a position in the City of Dubuque Health Services Department. � � � � - � � New Faces & Retirements �alendar \ New Cit Em lo ees November y p y City Council Meeting,6:30 p.m. Joyce Abuto Finance Election Day \ Dustin Allen Police Budget Public Input Meeting,6 p.m.,City Council Chambers Ryder Bartmann Library City Council Meeting,6:30 p.m. Mark Beasley Airport 2� City offices closed for Thanksgiving(Thursday,Nov.23, Ellen Besler PollCe curbside collection will occur on Saturday,Nov. 25. No Renee BlosCh Planning change in Friday,Nov.24,collection.) Dustin Brant Police December Sandra Butt Library City Council Meeting,6:30 p.m. Jesse Gavin Public Information City Council Meeting,6:30 p.m. Joann Kintzle Public Works City offices closed in observance of Christmas holiday Drew Lattner Police (Monday,Dec.25,curbside collection will occur on Saturday, Joseph LueCk Transit Dec.23. No change in Tuesday,Dec.26,collection.) Jeffrey Rice Parking � Nikisha Sanders Parking ;s otherwise noted,all meetings are held at City Council Mark Schreiber Transit �hambers,Historic Federal Buildinq,350 W. 6th St. Joshua Vaulthier Police The pubfic has the option to view and participate in City Council meetings in person at City Councif Chambers or virtualfy(see New Board/Commission Members Qgenda for detaifs.) Meetings are aired live on CityChannel Dubuque (Mediacom cable channels 8 and 117.2 and ImOn channel 5),streamed Equity&Human Rights Commission Iive and archived on the Citys website at www.cityofdubuque.org/ media,and streamed live on the City's Facebooh page at www.facebooh. Michaela Freiburger com/cityofdubuque. David Heiar This cafendar does not incfude alf events and is subject to change. Sign up for Dubuque's"Notify Me"e-mail/text alert system at www. Recent City Retirees cityofdubuque.org/notifyme to receive agendas, news refeases, event Dawn Dempsey Police notifications, and other timefy news. John Klostermann Public Works Ken Metcalf Water DMASWA Offers Battery Recycling Wayne Polsean Water&Resource Recovery The Dubuque Metropolitan Area Solid Waste Agency(DMASWA)landfill staff encourages residents to recycle Social-Emotional Learning all batteries and battery-containing � 1 . � AMERICORPS Interventionist with devices.Recycling batteries and + IS HIRING! Dubuque Community Schools battery-containing devices,such as cell phones,cordless power tools,and � 20-week term runs Jan.8-May 25 tablets,conserves natural resources 25 hrs./week by recovering valuable metals,reduces the risks from improper disposal,and This position requires a dedicated individual who is passionate protects our community by eliminating materials which can about making a positive impact on the lives of at-risk youth. contaminate waterways or land resources. Living Allowance:$5,850($585 every 2 weeks over 36 weeks) Batteries and battery-containing devices should never be placed Education Award:$1,824.07 in your recycling bin or household trash.Several locations, including the Regional Collection Center located at the landfill, LEARN MORE +APPLY accept batteries and battery containing devices. � DUB UE cityofdubuque.org/americorps A"'e��c°�ps M""�'�;"�°"r,,`�`";";,`;��` 563-690-6171 :ollection sites and more information: www.dmaswa.org or 563-557-8220 City News is produced by the City of Dubuque Public Information Office. Comments are welcome at publicinfo@cityofdubuque.org or 563.589.4151. November/December 2023 www.cityofdubuque.org