Contracted Services Agreement - Crescent Community Health CenterCity of Dubuque
City Council Meeting
Consent Items # 011.
Copyrighted
November 6, 2023
ITEM TITLE: Contracted Services Agreement- Crescent Community Health Center
SUMMARY: City Manager recommending City Council approve the Contracted
Services Agreement with Crescent Community Health Center for Fiscal
Year 2024 and authorize the Mayor to execute the contract on behalf of
the City.
SUGGESTED Suggested Disposition: Receive and File; Approve
DISPOSITION:
ATTACHMENTS:
Description
MVM Memo
Type
City Manager Memo
Memo to MVM Contracted Services Agreement Staff Memo
Crescent Community Health Center
Contracted Services Agreement Crescent Community Supporting Documentation
Health Services
THE CITY OF
Dubuque
DUB TEE1.
All -America City
Masterpiece on the Mississippi
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TO: The Honorable Mayor and City Council Members
FROM: Michael C. Van Milligen, City Manager
SUBJECT: Contracted Services Agreement — Crescent Community Health Center
DATE: November 1, 2023
Public Health Director Mary Rose Corrigan is recommending City Council approve the
Contracted Services Agreement with Crescent Community Health Center for Fiscal
Year 2024 and authorize the Mayor to execute the contract on behalf of the City.
Crescent Community Health Center furthers the City of Dubuque Goals: Partnership for
a Better Dubuque: Building our community that is viable, livable, and equitable, and
Vibrant Community: Health and Safe. Crescent Community Health Center utilizes these
funds to provide access to primary medical, dental, and behavioral health care to
underserved community members and improve health equity.
The adopted Fiscal Year 2024 operating budget reflects payments of $25,000 to
Crescent Community Health Center each year for financial assistance to cover
operating expenses relating to access to affordable medical, dental, and behavioral
health care to underserved populations and $25,000 for the services related to health,
wellness, and chronic disease.
I concur with the recommendation and respectfully request Mayor and City Council
approval.
v
Mic ael C. Van Milligen
MCVM-sv
Attachment
CC' Crenna Brumwell, City Attorney
Cori Burbach, Assistant City Manager
Mary Rose Corrigan, Public Health Director
Dubuque
THE CITY OF
All-Ireeriea GIq
DUB E 111 r
2007+2012-2013
Masterpiece on the Mississippi 2017*2019
TO: Michael C. Van Milligen, City Manager
FROM: Mary Rose Corrigan, Public Health Director
SUBJECT: Contracted Services Agreement — Crescent Community Health Center
DATE: October 24, 2023
DISCUSSION
Attached for City Council approval is the Contracted Services Agreement with Crescent
Community Health Center for Fiscal Year 2024. Crescent Community Health Center
furthers the City of Dubuque Goals: Partnership for a Better Dubuque: Building our
community that is viable, livable, and equitable, and Vibrant Community: Health and
Safe. Crescent Community Health Center utilizes these funds to provide access to
primary medical, dental, and behavioral health care to underserved community
members and improve health equity.
The adopted Fiscal Year 2024 operating budget reflects payments of $25,000 to
Crescent Community Health Center each year for financial assistance to cover
operating expenses relating to access to affordable medical, dental, and behavioral
health care to underserved populations and $25,000 for the services related to health,
wellness, and chronic disease. Crescent will engage vulnerable and underserved
populations to facilitate the needs and gaps identified in the most current Community
Needs Assessment and Health Improvement Plan, as well as needs identified in their
current AHEAD Implementation Plan (Advancing Health Equity and Addressing
Disparities). This addresses the city council goal of a "Partnership for a Better Dubuque:
Building Our Community that is Viable, Livable, and Equitable."
The reporting requirements are as follows:
1. Progress reports will be submitted quarterly.
2. Reports will be submitted using a form on the City's website.
3. Reports will include equity and key performance indicators.
4. Audit reports are due within 60 days of audit completion.
I recommend that the City Council approve the attached Contracted Services
Agreement with Crescent Community Health Center and authorize the Mayor to execute
the contract on behalf of the City.
Service People Integrity Responsibility Innovation Teamwork
AGREEMENT
BETWEEN
THE CITY OF DUBUQUE, IOWA
AND
CRESCENT COMMUNITY HEALTH CENTER
THIS AGREEMENT, dated for reference purposes the 06th day of November 2023, is made and
entered into by and between the City of Dubuque, Iowa (City) and Crescent Community Health Center
(Agency).
WHEREAS, City desires to engage the service of Agency to provide access to primary medical,
dental, and behavioral health care to underserved community members; and
WHEREAS, Agency is willing to provide such services to City upon the terms and conditions set
forth herein.
NOW THEREFORE, the parties hereto agree as follows:
1. Scope of Service
Agency shall:
a) further the City of Dubuque Goal: Partnership for a Better Dubuque: Building our
community that is viable, livable and equitable.
b) provide access and affordable medical, dental, and behavioral health care to
underserved community members, focusing on vulnerable and underserved residents
who often face service barriers and who are lacking resources and comply with City
Council goals and priorities set forth in Attachment A; and
c) engage vulnerable and underserved populations to address the needs identified in the
Community Health Needs Assessment and Health Improvement Plan (CHNA-HIP) and
provide services to improve health equity.
d) support the City's efforts to be a viable, livable, and equitable community, and to advance
equity and inclusion.
2. City Responsibilities
City designates the Public Health Director to act as its representative with respect to the work to
be performed under this Agreement, and such person shall have authority to transmit
instructions, receive information, interpret and define City's policies and provide decisions in a
timely manner pertinent to the work covered by this Agreement until Agency has been advised
in writing by City that such authority has been revoked.
City will provide opportunities to demonstrate this support by inviting the Executive Director of
the Agency and any employees working on services covered by this agreement to participate in
1
the following professional development opportunities and supporting activities:
a) The opportunity to be active and engaged participants in Inclusive Dubuque peer learning
opportunities and strategic efforts;
b) The opportunity to attend intercultural and equity workshops offered by the City, including
workshops that focus on developing an intercultural team with a strategic plan for
advancing equity and inclusion within the Agency and through the Agency's work;
c) Assistance in creating semi-annual status reports that demonstrate the ways in which the
Agency's efforts are advancing equity and inclusion; and
d) Access to the City's equity toolkit.
3. Time of Performance
The term of this Agreement shall be from July 1, 2023, through June 30, 2024.
4. Compensation
City shall pay Agency $25,000 as compensation for the services provided by Agency, July 1,
2023- June 30, 2024 related to health and wellness and chronic disease which payment shall
constitute full and complete compensation for such services.
City shall pay Agency $25,000 as compensation for the services related to programs provided
by Agency July 1, 2023-June 30, 2024, related engagement of underserved and vulnerable
populations and development of services based on agreed upon key performance indicators to
address health equity.
The compensation shall be paid by City to Agency upon receipt by City of a requisition for such
sum from Agency.
5. Audit and Evaluation
Inasmuch as the funds to be provided to Agency by City are public funds, Agency agrees that it
will maintain books of account in accordance with Generally Accepted Accounting Standards
together with necessary documentation to support all expenditures. The records of Agency,
including payroll accounts and other records of disbursements and receipts, and other records
relating to the performance of the activities herein specified, shall be made available for
inspection by City or any Certified Public Accountant acting on its behalf, in order to ascertain
performance of Agency under this Agreement. Agency agrees to retain such records for not
less than three (3) years.
6. Reporting and Monitoring
Agency shall comply with the City of Dubuque's Reporting and Monitoring requirements
by using the following link to submit quarterly online reports detailing Agency activities
related to the use of City funds provided to Agency:
https://www.cityofdubugue.org/FormCenter/Budget-15/Contracted-Services-
Performance-Report-208
2
The online quarterly reports shall be due on Feb 15. 2024, April 15, 2024, and July 15,
2024. Such reports shall include a performance report on the program(s) supported by
City funds and a financial report on the use of City funds.
If Agency has an annual audit performed, Agency shall provide City a copy of the annual
audit report within 60 days of audit completion. The Audit shall be submitted as either an
electronic or paper document to the Public Health Director.
7. Discrimination
In carrying out the services under this Agreement, Agency shall not discriminate against any
employee or applicant for employment because of race, creed, color, sex, age, familial status,
national origin, religion, sexual orientation, gender identity, or physical/mental disability. Agency
shall take affirmative action to ensure that applicants for employment are employed and that
employees are treated during employment without regard to race, creed, color, sex, age, familial
status, national origin, religion, sexual orientation, gender identity, or physical/mental disability.
Such action shall include, but not be limited to, the following: employment, upgrading, demotion
or transfer; recruitment or recruitment advertising; layoff or termination; rates of pay or other
forms of compensation; and selection for training, including apprenticeship. Agency assures
that all qualified applicants will receive consideration for employment without regard to race,
creed, color, sex, age, familial status, national origin, religion, sexual orientation, gender identity
or physical/mental disability.
Agency agrees and will undertake whatever affirmative measures are necessary so that no
person shall be excluded from participation in, be denied the benefits of, nor be subjected to
discrimination under any program or activities funded in whole or in part with any of the funds
made available to Agency under the terms of this Agreement because of race, creed, color, sex,
age, familial status, national origin, religion, sexual orientation, gender identity, or
physical/mental disability.
8. Termination of Agreement
If, through any cause, Agency shall fail to fulfill in a timely and proper manner its obligations
under this Agreement, or if the Agency shall violate any of the covenants, agreements or
stipulations of this Agreement, City shall thereupon have the right to terminate this Agreement
by giving written notice to Agency of such and specifying the effective date thereof not less than
thirty days before the effective date of such termination. If Agency shall fail to cure its default to
the satisfaction of City in City's sole discretion within such thirty -day period, this Agreement shall
be deemed terminated at the end of such thirty -day period without further action of either party.
Upon termination of this Agreement, Agency shall return to City all unexpended funds and/or
any funds utilized for purposes other than stated in the Agreement.
9. Assignability
Agency shall not assign any interest in this Agreement without the prior written approval of City.
9
10. Insurance
At the time of execution of this Agreement by Agency,
Agency's insurance certificates showing compliance
Insurance Schedule J, included as Attachment B.
ll
Agency shall provide City copies of
with the insurance requirements of
CITY OF DUBUQUE, IOWA
Katy Wethal, Ma r Pro Tem
Witness:
a��'ruo- "- rzl�
Adrienne N. Breitfelder, City Clerk
CRESCENT COMMUNITY HEALTH CENTER
Gary Collins
CEO
I
Policy Agenda
!AV,VJ I !J I
gals & Pirl-C
Policy agenda items are issues that need direction or a policy decision
or a major funding decision by the City Council, or issues that need City
Council leadership in the community or with other governmental bodies.
The policy agenda is divided into top priorities and high priorities.
2023 - 2025 Top Priorities:
(in alphabetical order)
• Air Service: Future Strategy & Action Plan
• City Workforce Retention & Attraction
• Comprehensive Study of Fire Station Locations and Staffing
• Police Department Full Staffing
• Street Maintenance a Rehabilitation Program
2023 - 2025 High Priorities:
(in alphabetical order)
• Bee Branch Detention Basin Pump Replacement
• Catfish Creek Sanitary Sewer Project Pump Station
• Central Avenue Corridor Revitalization Plan
• Leveraging Federal & State Infrastructure Grant Programs
• RAISE Grant & Matching Funds for Construction
(14th St. Railroad Overpass and Elm St. and
16th St. Corridor Complete Streets)
2023-2025
Adopted in August 2023
THE CITY OF
DUB E
Masterpiece on the Mississippi
For City Council contact
information, visit
www.cityofdubuque.org/citycounciI
or call 563.589.4100
Vibrant Community
Sustainable Environment
Management in Progress
• Comprehensive Police Transparency: Annual Report
• Diversity, Equity, and Inclusion City Action Plan: Departmental Action
Plans
• Emergency Communications Accreditation
• Emergency Communications Center: Reassess Funding, Relocation to
2900 Chavenelle
• Equitable Fines and Fees Reform
• Fire/Police Culture Action Plan: Development and Implementation
• Food Insecurity: Report and City Actions
• Historic Federal Building: Police Satellite Location
• License Plate Reader Cameras: Installation
• Traffic and Security Cameras Deployment
Financially -Responsible, High -Performance
City Organization
Management in Progress
• Downtown City Facilities/Workspace Analysis and Plan
• Enterprise Asset Management System
• Enterprise Resource Planning (ERP) Software Implementation
• Federal and State Legislative Advocacy Agenda and Priorities for 2024
• Human Resource Information System/Payroll: RFP and Implementation
• Human Resources Modernization
• Organizational Culture: Continuous Improvement
Major Projects
• Data Center Relocation
• Engine House #1 Remodel Project
Robust Local Economy
Management in Progress
• Childcare Initiative Strategy and City Actions
• City Economic Development and Incentives: Policies, Processes, and
Practices
• Developers Round Table
• Development Process Streamlining
• Field of Dreams: Next Steps for City
• Job Fair: Implementation and Report
• Low/Moderate Income Small Businesses Grants
• Minority- and Women- Business Enterprise Procurement Policy, Process
Revision, and Recruitment
• Poverty Prevention and Reduction Plan Implementation
• River Cruise Infrastructure: Environmental Studies/Permitting
• Sports Tourism Development: Response to Opportunities
Livable Neighborhoods Et Housing
Management in Progress
• Imagine Dubuque: Annual Update Report
• Multicultural Family Center Youth Programs Expansion
• Multi -Tiered Housing Inspection Program
• Neighborhood Associations Toolkit
• Safe Housing: Housing Inspection Program Enhancements and Software
• Truck Route Ordinance
• Unified Development Code Update
Management in Progress
• Electric Bus Implementation
• Electric Fuel Excise Rate Ordinance Adoption
• Emerald Ash Borer Response
• Odor Reduction Analysis and Report
• Pollinator Habitat in Park System
• Sewer System Infrastructure Asset Master Plan
Major Projects
• Lead Water Service Line Replacement
• Supervisory Control And Data Acquisition (SCADA) System Overhaul
• Water Main Extensions — Southwest Arterial
Connected Community
Management in Progress
• Central Avenue Traffic Corridor Study
• Community Broadband Expansion Project
• Neighborhood Speeding Mitigation: Direction and Enforcement
• Roundabout Policy
• Smart Parking and Mobility Study
• Traffic Signal Synchronization/STREETS Program
Major Projects
• Fiber Connections to Additional City Locations Project
• Chaplain Schmitt Island Trail Connector Project
• Connection to Data Center Project
• East/West Corridor Roundabouts: Environmental Clearance
a. University/Pennsylvania: Design
b. University/Asbury: Design
c. University/Loras: Design
• Kerper Boulevard Roundabout Project
• RAISE Planning Grant for Design
a. Elm and 16th Street Project
b. 14th Street Overpass Project
• Southwest Arterial Intelligent Transportation System (ITS) Project
Diverse Arts, Culture, Parks, and
Recreation Experiences and Activities
Management in Progress
• Arts and Culture Master Plan: Revised Community Engagement
Strategy Adoption
• Arts Operating Grants Review and Funding
• Comiskey Park Upgrades: Phase 2
• Comprehensive Parks Master Plan
Major Projects
• Eagle Valley Subdivision Park
• English Ridge Subdivision Park
• Five Flags Center Short -Term Improvements
• Jackson Park Restrooms
• Westbrook Subdivision Park
Partnership for a Better Dubuque
Management in Progress
• City Life in Spanish: Implementation
City of Dubuque Insurance Requirements for Professional Services
INSURANCE SCHEDULE J
Crescent Community
Health Center
shall furnish a signed certificate of insurance to the City of Dubuque, Iowa for
the coverage required in Exhibit I prior to commencing work and at the end of the project if the
term of work is longer than 60 days. Contractors presenting annual certificates shall present a
certificate at the end of each project with the final billing. Each certificate shall be prepared on
the most current ACORD form approved by the Iowa Department of Insurance or an equivalent
approved by the Director of Finance and Budget. Each certificate shall include a statement under
Description of Operations as to why the certificate was issued. Eg: Project # or Project
Location at or construction of
2. All policies of insurance required hereunder shall be with an insurer authorized to do business in
Iowa and all insurers shall have a rating of A or better in the current A.M. Best's Rating Guide.
3. Each certificate shall be furnished to the Finance Department of the City of Dubuque.
4. Failure to provide coverage required by this Insurance Schedule shall not be deemed a waiver of
these requirements by the City of Dubuque. Failure to obtain or maintain the required insurance
shall be considered a material breach of this agreement.
5. Contractors shall require all subconsultants and sub-subconsultants to obtain and maintain during
the performance of work insurance for the coverages described in this Insurance Schedule and
shall obtain certificates of insurances from all such subconsultants and sub-subconsultants.
Contractors agree that they shall be liable for the failure of a subconsultant and sub-
subconsultant to obtain and maintain such coverages. The City may request a copy of such
certificates from the Contractor.
6. All required endorsements shall be attached to the certificate. The certificate is due before the
contract/agreement can be approved.
7. Whenever a specific ISO form is listed, required the current edition of the form must be used, or
an equivalent form may be substituted if approved by the Director of Finance and Budget and
subject to the contractor identifying and listing in writing all deviations and exclusions from the
ISO form.
8. Contractors shall be required to carry the minimum coverage/limits, or greater if required by law
or other legal agreement, in Exhibit I. If the contractor's limits of liability are higher than the
required minimum limits then the provider's limits shall be this agreement's required limits.
9. Contractor shall be responsible for deductibles and self -insured retention for payment of all policy
premiums and other cost associated with the insurance policies required below.
10. All certificates of insurance must include agents name, phone number, and email address.
11. The City of Dubuque reserves the right to require complete, certified copies of all required
insurance policies, including endorsements, required by this Schedule at any time.
12. The City of Dubuque reserves the right to modify these requirements, including limits, based on
changes in the risk or other special circumstances during the term of the agreement, subject to
mutual agreement of the parties.
Page 1 of 4 Schedule J Professional Services January 2023
City of Dubuque Insurance Requirements for Professional Services
INSURANCE SCHEDULE J (continued)
Exhibit I
A) COMMERCIAL GENERAL LIABILITY
General Aggregate Limit $2,000,000
Products -Completed Operations Aggregate Limit $1,000,000
Personal and Advertising Injury Limit $1,000,000
Each Occurrence $1,000,000
Fire Damage Limit (any one occurrence) $50,000
Medical Payments $5,000
1) Coverage shall be written on an occurrence, not claims made, form. The general
liability coverage shall be written in accord with ISO form CG 00 01 or business
owners form BP 00 02. All deviations from the standard ISO commercial general
liability form CG 00 01, or business owners form BP 00 02, shall be clearly
identified.
2) Include endorsement indicating that coverage is primary and non-contributory.
3) Include Preservation of Governmental Immunities Endorsement. (Sample
attached).
4) Include additional insured endorsement for:
The City of Dubuque, including all its elected and appointed officials, all its
employees and volunteers, all its boards, commissions and/or authorities and
their board members, employees and volunteers. Use ISO form CG 20 26.
5) Policy shall include Waiver of Right to Recover from Others endorsement.
6) Policy shall include cancellation and material change endorsement providing
thirty (30) days advance written notice of cancellation, non -renewal, reduction in
insurance coverage and/or limits and ten (10) days written notice of non-payment
of premium shall be sent to: City of Dubuque Finance Department, 50 West 13t"
Street Dubuque, Iowa 52001.
B) AUTOMOBILE LIABILITY
Combined Single Limit $1,000,000
Coverage shall include all owned, non -owned, and hired vehicles. If the Contractor's
business does not own any vehicles, coverage is required on non -owned and hired
vehicles.
1) Policy shall include Waiver of Right to Recover from Others endorsement.
C) WORKERS' COMPENSATION & EMPLOYERS LIABILITY
Statutory Benefits covering all employees injured on the job by accident or disease as
prescribed by Iowa Code Chapter 85.
Coverage A Statutory —State of Iowa
Coverage B Employers Liability
Each Accident $100,000
Each Employee -Disease $100,000
Policy Limit -Disease $500,000
Policy shall include Waiver of Right to Recover from Others endorsement.
Page 2 of 4 Schedule J Professional Services January 2023
City of Dubuque Insurance Requirements for Professional Services
Coverage B limits shall be greater if required by the umbrella/excess insurer.
OR
If, by Iowa Code Section 85.1A, the Contractor is not required to purchase Workers'
Compensation Insurance, the Contractor shall have a copy of the State's Nonelection of
Workers' Compensation or Employers' Liability Coverage form on file with the Iowa
Workers' Compensation Insurance Commissioner, as required by Iowa Code Section
87.22. Completed form must be attached.
D) UMBRELLA/EXCESS LIABILITY $1,000,000
The General Liability, Automobile Liability and Workers Compensation Insurance
requirements may be satisfied with a combination of primary and Umbrella or Excess
Liability Insurance. If the Umbrella or Excess Insurance policy does not follow the form of
the primary policies, it shall include the same endorsements as required of the primary
policies including but not limited to Waiver of Subrogation and Primary and Non-
contributory in favor of the City.
E) PROFESSIONAL LIABILITY $2,000,000
If the required policy provides claims -made coverage:
1) The Retroactive Date must be shown and must be before the date of the
agreement.
2) Insurance must be maintained and evidence of insurance must be provided for at
least five (5) years after completion of the work or services.
3) If coverage is canceled or non -renewed and not replaced with another claims -
made policy form with a Retroactive Date prior to the date of the agreement, the
contractor must provide "extended reporting" coverage for a minimum of five (5)
years after completion of the work or services.
F) CYBER LIABILITY/BREACH $1,000,000
X Yes No
Coverage for First and Third Party liability including but not limited to lost data and
restoration, loss of income and cyber breach of information.
Page 3 of 4 Schedule J Professional Services January 2023
City of Dubuque Insurance Requirements for Professional Services
Please be aware that naming the City of Dubuque as an additional insured as is required by this
Insurance Schedule may result in the waiver of the City's governmental immunities provided in Iowa Code
sec. 670.4. If you would like to preserve those immunities, please use this endorsement or an equivalent
form.
PRESERVATION OF GOVERNMENTAL IMMUNITIES ENDORSEMENT
1. Nonwaiver of Governmental Immunity. The insurer expressly agrees and states that the purchase
of this policy and the including of the City of Dubuque, Iowa as an Additional Insured does not waive any
of the defenses of governmental immunity available to the City of Dubuque, Iowa under Code of Iowa
Section 670.4 as it is now exists and as it may be amended from time to time.
2. Claims Coverage. The insurer further agrees that this policy of insurance shall cover only those
claims not subject to the defense of governmental immunity under the Code of Iowa Section 670.4 as it
now exists and as it may be amended from time to time. Those claims not subject to Code of Iowa
Section 670.4 shall be covered by the terms and conditions of this insurance policy.
3. Assertion of Government Immunity. The City of Dubuque, Iowa shall be responsible for asserting
any defense of governmental immunity, and may do so at any time and shall do so upon the timely written
request of the insurer.
4. Non -Denial of Coverage. The insurer shall not deny coverage under this policy and the insurer
shall not deny any of the rights and benefits accruing to the City of Dubuque, Iowa under this policy for
reasons of governmental immunity unless and until a court of competent jurisdiction has ruled in favor of
the defense(s) of governmental immunity asserted by the City of Dubuque, Iowa.
No Other Change in Policy. The above preservation of governmental immunities shall not otherwise
change or alter the coverage available under the policy.
SPECIMEN
(DEPARTMENT MANAGER: FILL IN ALL BLANKS AND CHECK BOXES)
Page 4 of 4 Schedule J Professional Services January 2023
ATTACHMENT C
INCLUSIVE dubugue
Connecting People • Strengthening Community
Inclusive Dubuque
A local Network of community leaders from faith, labor, education and government
organizations dedicated to advancing justice and social equity in our community.
14
What is Indusive Dubuque?
Inclusive Dubuque is a peer -Learning network of partners
committed to creating an informed, equitable and inclusive
community where all people are respected, valued and
engaged. The network is comprised of more than 50
organizations across sectors including faith, government,
nonprofit, business, education and more. To see a complete
listing of organizations, visit www.inclusivedbq.org.
The inclusive Dubuque network works collaboratively to eliminate bias in our
community. While this goal would be difficult for a single organization or
individual to achieve, each network member can Contribute to an
effective outcome by:
• providing data and information to inform decisions
supporting equity education opportunities
creating and sharing equity tools
These goals are accomplished by supporting partner -led sector grounds and peer -learning opportunities.
Sector Groups
Community and network members lead these groups to address bias within the seven focus areas of the equity profile.
Sector groups are supported by a data team and guided by the expertise and lived experience of their members; data to
learn and track their progress; and the use of a raciaUso.cial equity lens to help guide decision -making.
Peer -Learning
Inclusive Dubuque offers peer -learning opportunities — including education, training and resources — to network partners
to improve personal and organizational understanding of all types of bias and promote racial and social equity.
Early Warning community Mobilization CVB integrates
Business leaders and Plaming0 cultural competency My Brother's Keeper
idemifyopportunity Chamber Diversity Summit intotrainIng modules viRiative furors
Gathering of Implementation G'tyjoinn Gmernmerrt Race and Equity
Partners Inclusive Duouque Alliance on Race b Equity Trainingthrough
Launched [GARS} DARE
15
I'm a D ubuq uer Campaign
Winner of a 2017-18 Dubuque Silver ADDY Award and a 2018
Dubuque 365 Community Impact Award, the "I'm a Dub uquer"
campaign was part of a local partnership between the Network and
the Telegraph Herald to redefine a term deeply embedded in the
Dubuque community from something used to draw a line between
insiders and outsiders into one that welcomes all who call
Dubuque home.
Learn more about the campaign at www.imaciubuquer.com.
Best Practices
Last year, the Network launched "Best Practices in Diversity, Equity
and Inclusion," a nine -month, peer -learning work -shop series.
Organized by the network's Peer -Learning Council (PLC), the series
gives participants the opportunity to learn about and engage €n best
practices for diversity, equity and inclusion. Sessions took place on a
monthly basis and cover such topics as leading organizations
through change, meeting organizational goals, communication, and
recruitment strategies. The series will wrap up in June with
presentations by participants demonstrating how they will apply the
skills they have learned to support their organizations' equity and
inclusion goals.
SectoT groups !earn
Community Equity Jdy. NICCexpands minority outreach Results -Based Restorative Strategies Junw.I'm a Dubuquer
Profile begins Aug: GDOC Imp lemeras Entrepreneur Strategy Accountability peer -learning session Oct: Best Practices begf
Network workshop Sept: Chamber launches Minority Business Council Develop Racial Best Practices
with author Oct Community Equity Profile complete Equity TooNIt {Continued]
Madeleine Taylor pav; Sector groups form around Equity Profile priorities
16
The Network at Work
Network and community members have joined
partner -led working groups to address new
challenges and bring the racial/social equity lens to
existing programs and efforts in education, arts and
culture and our neighborhoods. These groups work
to identify priorities, measurable indicators and
partners and programs that can be engaged to
affect change.
Sector groups are utilizing a process called Results -Based Accountability in an effort to better understand how we can track
our progress. Since December 2015, more than 90 people have joined sector groups and that number continues to grow as
members identify voices missing from the conversation.
In addition to participating in sector groups and Best Practices, network partners are already taking steps in their own
organization_ These network -owned actions help contribute to creating an equitable and inclusive community where all
people feel respected, valued and engaged. Here are just a few of the ways our "network is at work":
• Economic Wellbeing: Northeast Iowa Community
College and Greater Dubuque Development Corporation
have implemented an outreach strategy to engage
minority community members in Opportunity Dubuque.
• Business: The Dubuque Chamber of Commerce has
created a Minority Business Council with a mission to
guide minority and under -represented business owners
toward local resources.
• Education: The Dubuque Community School District is
disaggregating data regarding Grade -Level Reading,
attendance and graduation rates to help improve out-
comes for all students.
• Higher Education: Loras College has implemented
cultural competency training as part of the Honors
Student Program curriculum.
• Government: The City of Dubuque has joined the
Government Alliance on Race and Equity and is
implementing a racial equity toolkit.
• Health: Mercy Medical Center, Crescent Community
Health Center, University of Dubuque, Dubuque's
Human Rights Department, and others are increasing
healthcare access for the Marshallese population
through a community health program that helps remove
barriers to care.
TO LEARN MOREAND FIND OUT HOW YOU CAN GET INVOLVED, VISIT WWW.INCLUSIVEDfiO.ORG
INCLUSIVE dubugue
Connecting People ■ Strengthening Community
Inclusive Dubuque is facilitated by the Community roundaliun of Greater Dubuque.
17
THP MY ❑rU Q_E
Av terjwce on the Mis7sxippi
The City of Dubuque's team of Intercultural Facilitators offers two learning and
development workshops for City employees and partner organizations:
• A 10.5 hour foundations workshop that is designed for individual development
and focuses on raising awareness, fostering improved understanding, and
providing tools that can be used to build individual skill at navigating differences.
• A 32 hour application workshop that is designed for teams who are interested in
developing a plan for advancing equity and inclusion goals within their team or
organization.
Both workshops are grounded in an intercultural approach that is evidence informed
and developmental. It is important to understand what our training is and is not:
• First, the intercultural approach acknowledges race and racial issues but does
not limit its focus to these issues. Rather, the focus is on culture as a broad
concept that encompasses all people, and on the various aspects of cultural and
social identities that may make a difference when we are interacting with one
another.
• Second, the goal is not to change beliefs or belief systems. The goal is to build
skills so that people are effective interacting across cultural differences.
• Third, the focus is on a broad set of skills that can be applied across cultures to
improve communication and understanding. The training does not focus on
culture specific details and information.
• Fourth, although training employees can be a very productive tool, depending
solely on training to foster acceptance and the skills needed to make sustainable
change is severely limited. There must be sustainable efforts to support staff in
applying newly acquired skills. We don't expect to be competent in a sport after a
few practice sessions, similarly we cannot expect to be competent working with
cultures other than our own after a few workshops.
• Finally, there is a recognition that any skills learned must be applied in context,
and that training is only one piece of a larger approach that includes assigning
resources and developing a long-term strategy to identify barriers affecting
certain groups and to create an inclusive and equitable work environment.
10.5 Hour Workshop: Intercultural Competence and Equity
Objectives of the workshop are to:
Establish a common language and understanding regarding an intercultural
approach to equity and inclusion
Reinforce the importance of continuing to develop the skills needed to work and
live in a culturally diverse community
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• Understand how we process diversity related information to form perceptions
about ourselves and others
• Examine some of the foundations of culture
• Examine personal identity and its relationship to culture
• Examine how language, non-verbal communication, and values can interfere with
communication
• Begin to unpack inclusion and equity issues in individual organizations using an
intercultural approach
• Understand employee roles in contributing towards an inclusive organizational
culture
32-Hour Developing Equity Frameworks through Intercultural Methods
This workshop is best suited for those working on teams seeking to advance equity and
inclusion. Participants will use an intercultural framework to collectively explore
individual, institutional, and systemic opportunities. The program includes opportunities
for participants to practice using the tools they have received, working together to
identify dilemmas facing their organizations, to develop strategies for addressing issues,
and to create action items.
Objectives for the four -day program are to:
• Understand fundamental concepts related to an intercultural approach to
inclusion and equity using individual, institutional, and structural levels
• Learn tools and skills that can be applied to influence organizational change
• Recognize inclusion and equity issues to advance action plans to stabilize equity
and inclusion in the organization
• Identify equity needs of your community through your organization's lens and set
goals to influence a positive impact in the community
• Identify inclusion and equity issues and begin to develop an action plan to
advance equity and inclusion in participant organizations or groups
• Create an all -encompassing environment based on trust for:
o Effective team building
o Healthy workforce culture
o Active strategic planning
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