Loading...
Human Resources Fiscal Year 2025 Budget Presentation Copyrighted March 26, 2024 City of Dubuque Public Hearings # 04. Special Meeting ITEM TITLE: Human Resources Fiscal Year 2025 Budget Presentation SUMMARY: SUGGESTED DISPOSITION: ATTACHMENTS: Description Type Policy Budget Book Supporting Documentation Presentation_Uploaded 3.26.24 Supporting Documentation HOW TO USE THIS POLICY BUDGET DOCUMENT PURPOSE The Policy Budget defines goals and objectives for all City departments and activities, relates them to cost and resource requirements and attempts to establish measures for evaluating accomplishment. Specific improvement packages are developed and included in the Policy Budget for alternative funding and service levels. The Policy Budget document shows the budget by line item for each Department and provides a basis for fiscal control once the budget is adopted. The Policy Budget emphasizes objectives, accomplishments, and alternative funding and service levels and is intended to keep the attention of the City Council and public on the major policy decisions involving what services the City government will provide, who will pay for them, and the implications of such decisions. FORMAT The Policy Budget is organized by Department/Division and provides detail for all activities that make up each Department/Division. Each Department/Division tab includes the following information: 1) Department/Division Financial Summary: The budget highlights portion of the Department Summary reflects total expenses for the maintenance level budget (cost to continue at the same level of service) and approved improvement packages for all activities within the Department by expenditure category (employee expense, supplies and services, machinery and equipment, and debt service), and the funding sources that pay those expenses. The property tax portion of the funding is reflected, noting the increase or decrease from the prior years adopted budget. For Departments which are self supporting (i.e. Water, Water Resources & Recovery Center, Refuse and Salt Operations (part of Public Works), Media Service, Transit, Parking, Stormwater (part of Engineering)), the net operating surplus/deficit is reflected, noting the increase or decrease in the fund from the prior years adopted budget. This summary displays all Improvement Packages submitted by Department/Division Managers, with a notation of whether they were recommended by the City Manager, and then approved by the City Council. Those noted with a `YES' were added to the maintenance level budget and are reflected in the Department Funding Summary and those noted with a `NO' were not approved. And finally, this summary explains significant line item detail by expenditure category, notable revenue changes, and miscellaneous information regarding the maintenance level budget. These are the review notes prior to adding any improvement packages. 2) Memo Addressing Budget Issue (optional): If there is an important budget issue that needs further explanation, a memo will be provided. 3) Department's Organizational Chart (optional): Shows how a Department is structured. Usually included for larger more complex Departments. -i- 4) Department/Division's Highlights of Prior Year's Accomplishments and Future Initiatives: This is a written narrative that highlights the Department's prior year accomplishments and what Departments plan on accomplishing in the near future. 5) Department/Division's Goals and Performance Measures by Activity: This is a written activity statement and a matrix for each activity which includes activity objectives, relationship to City Council Goals & Priorities, and key performance indicators (KPIs). Performance measures are included for each activity to evaluate activities and ensure that the approved levels of funding yield the expected results. Icons for each KPI visually indicate how well an objective is doing and represent the following: Goal Met Goal in Progress Goal Not Met The goal has not This goal has not This goal has been been met but is been met and is not met. showing signs of currently showing improvement. signs of progress. 6) Recommended Operating Revenue Budget by Department/Division: This report reflects line item revenue detail at the Department/Division level (combines all activities for each line by fund). Two years actual revenues, prior year adopted revenues and the recommended revenue for the new budget year are reflected. 7) Recommended Operating Expenditure Budget by Department/Division: This report reflects line item expenditure detail at the Department/Division level (combines all activities for each line by fund). Expenses are grouped by category (employee expense, supplies and services, machinery and equipment, debt service, and transfers) and displays two years actual expenses, prior year adopted expenses and the recommended expense for the new budget year. 8) Recommended Operating Expenditure Budget by Activity and Funding Source: This report reflects expenses grouped by category (employee expense, supplies and services, machinery and equipment, debt service, and transfers) for each activity within the Department/ Division, and displays two years actual expenses, prior year adopted expenses and the recommended expense for the new budget year. 9) Personnel Complement at Department/Division and Activity Level: These reports reflect positions budgeted at the Department/Division level and the Activity level, by funding source. Total Full Time Equivalents (FTE) and wages with longevity expense are shown for each position for two years prior year adopted FTE and expenses, and the recommended FTE and related expense for the new budget year. 10) Capital Improvement Projects by Department/Division: This report lists all Capital Improvement Project totals for two years actual expenses, prior year adopted expenses and the recommended expense for the new budget year. 11) Five Year Capital Improvement Program Summary by Department/Division: This report lists all Capital Improvement Projects budgeted in the new budget year and planned for the next four years. Reference: Key Terms for Understanding Dubuque's Budget, Budget Glossary Budget Overview and Budget and Fiscal Policy Guidelines located in Resident's Guide -ii- Human Resources 3 This page intentionally left blank. 4 HUMAN RESOURCES DEPARTMENT FY 2023 FY 2024 FY 2025 %Change From Budget Highlights Actual Budget Requested FY 2024 Budget Expenses Employee Expense 1,005,286 1,082,366 1,200,647 10.9 % Supplies and Services 346,073 385,359 648,548 68.3 % Machineryand Equipment 1,029 1,050 700 (33.3)% Total 1,352,388 1,468,775 1,849,895 25.9 °/o Resources Administrative Overhead Recharges 489,959 783,099 1,086,290 38.7 % Misc. Reimbursements 255,138 223,649 255,138 14.1 °/a Total 745,097 1,006,748 1,341,428 33.2 % Property Tax Support 607,291 462,027 508,467 46,440 Percent Increase (Decrease) 10.1 °/o Personnel -Authorized FTE 7.75 7.75 8.25 Improvement Package SummarX 1 of 4 This improvement package request is for the purchase of a Human Resource Information System (HRIS, or also known as a human resources management system).An effective HRIS is the window to a more effective workforce and an engaging work environment. HRIS is defined as a software or online solution that is used for data entry, data tracking, and the data management of all human resources operations for an organization. With the world of work in a continuous, digital flux, HR systems and processes must adapt to a world that is data filled, technology-driven, and people-centric. An HRIS includes a wide range of systems under its umbrella. For example, it includes all aspects of managing the employee database and directory, applicant tracking, benefits administration, payroll processes, work scheduling/time and attendance, leaves tracking, compliance protocols, customizable insight reports, employee self-service, performance management, and HR processes accessible and managed on mobile apps. In general, an HRIS includes the following basic umbrella modules: 1. People Administration/Records Management. (E-Personnel files, Personnel Records) 2. Database Management 3. Time and Labor Management (Leaves and Absences) 4. Payroll Functions 5. Benefits & Compensation Management 6. Employee Interface (Personal Self Service) 7. Talent Acquisition/Applicant Tracking (Recruitment) 5 8. Retention/Engagement (Onboarding, Performance Evaluation, Training and Development) The City of Dubuque maintains primarily paper processes and procedures in the absence of an HRIS with the exception of the following: 1. Payroll (current system: FinPlus through March 17, 2024, then transition to/rollout a new system called Tyler Munis/EERP). 2.Applicant Tracking/Recruitment (current system: NeoGov Online Hiring Center (OHC)) 3. Training and Development (current system: NeoGov LEARN) Finding an HRIS that is capable of saving time is desirable for the City.A solid HRIS will enable the City to manage employee data more easily in an efficient manner that also contributes to an employee's growth and development. Through using such HR management solutions, a structure is created that enhances employee performance and serves as a reliable hub for all inquiries regarding employee information. With HR modules and information stored and updated in one location or within systems that can communicate with each other, HR can make strategic workforce planning decisions, given that the data gathered can be analyzed to determine key trends and hotspots in employee behavior. The Tyler/Munis (EERP) system has gaps or does not provide the full complement of a basic HRIS.A complete HRIS is essential for meeting the City's goals of being a High Performing Organization/ Government, Data-based or Data-driven Analysis and Decisions, Recruitment and Retention of a Quality Workforce. The cost of this package includes the cost to develop an RFP and also purchase the following five modules to address current gaps in software capabilities. 1. Hire a RFP Consultant to write, evaluate, and process an RFP for HRIS modules to fill operational gaps. RFP consultant makes recommendation for vendor selection(s). Cost of$75,750 non-recurring. 2. Retention/Engagement (Onboarding, Performance Evaluation, Training and Development). Cost of$30,000 recurring. 3. People Administration/Records Mgmt. (E-Personnel files, Personnel Records) Cost of$42,000 recurring. 4. Database Management, Leave Mgmt. Cost of$31,000 recurring. 5. Benefits Administration Management. Cost of$37,000 recurring. 6. Employee Interface/Employee Self-Service. Cost of$25,000 recurring. Total Non-Recurring - $75,750.00 Total Recurring - $165,000 According to PeopleGoal, HR Management, the top 10 HRIS Systems for 2024 include the following vendors/systems, in no order: BambooHR, SAP SuccessFactors, Natural HR, WorkDay, Optimum HRIS, Namely, Gusto Simple, Eddy, TriNet Zenefits, and Rippling. 6 Related Cost: $165,000 Tax Funds Recurring Recommend -Yes Related Cost $ 75,750 Tax Funds Non-Recurring Related Revenue $ 27,506 Administrative Overhead Recurring Related Revenue: $ 12,628 Administrative Overhead Non-Recurring Net Property Tax Cost: $200,616 Property Tax Impact: $ 0.0789 0.85% Activity:Administration 2 of 4 This Improvement Package request is to increase the amount of annual funding available through the City's Tuition Reimbursement Program. This program is available to all regular full-time and regular part- time employees at the City of Dubuque who have worked for the City a minimum of one year. It is designed to encourage personal and professional career development in order to enhance employee productivity and retention. Employees who are accepted into the program are eligible for 25- 50% reimbursement up to a maximum of$5,250 per calendar year; precise reimbursement is dependent on actual costs and grades achieved. Currently, the annual budget (FY24)for this program is $25,000. In the current fiscal year, we have 8 employees who have been accepted into the program and are pursuing Associates, Bachelors, or Masters level degrees.Assuming maximum reimbursement of 50% of projected tuition costs, we have committed approximately $21,000 of our$25,000 for the year to these employees. Nearly all of these employees are at the beginning of their degree programs and anticipate continuing in the program for a minimum of one more year. As a result, we can anticipate that for the coming year, we will have insufficient funding to accept more than one additional applicant. Consequently, we are requesting that the annual budgeted amount for this program be increased by an additional $25,000 for a total of$50,000 annually. This will allow us to accept new applicants into the program in the coming year. This supports the City Council's goal of a Financially Responsible, High-PerFormance City Organization. Related Cost: $ 50,000 Tax Funds Recurring Recommend - No Related Revenue: $ 6,151 Administrative Overhead Recurring Net Property Tax Cost: $ 43,849 Property Tax Impact: $ 0.0172 0.18% Activity:Administration 3 of 4 This improvement package request funds the opportunity for Human Resources staff to attend new conferences and attain new certifications that have not previously been budgeted for. These conferences are in addition to the already budgeted conferences.Attending conferences allows staff to experience unique education opportunities, make professional connections, and get insight from other communities. Attaining certifications ensures staff are knowledgeable of standards. This improvement package request includes funding for the following items: NeoGov conference for Development and Learning Manager- $2,500. NeoGov conference for Human Resources Specialist - $2,500. Certified Employee Benefits Specialist Conference for Benefits and Compensation Manager- $1,500. Certified Compensation Professional Certification for Benefits and Compensation Manager- $500. Total Cost: $7,000 This improvement package request supports the City Council Goal Financially Responsible, High- Performance City Organization. Providing staff with opportunities to attend new conferences on emerging topics contributes to a High-Performance City Organization. 7 Related Cost: $ 7,000 Tax Funds Recurring Recommend - No Related Revenue: $ 4,533 Administrative Overhead Recurring Net Property Tax Cost: $ 2,467 Property Tax Impact: $ 0.001 0.01% Activity:Administration 4of4 This improvement package request is for a temporary Scanning Clerk position (0.50 FTE, GE-25A). This position was funded through a non-recurring improvement package in the FY 2022 budget, but the position was not filled and the funds have not continued to get carried over into future fiscal years, therefore, the funds are no longer available in the Human Resources budget. This improvement package seeks to regain the funding and authorization for this position. The digitization of paper personnel file documents is needed to 1) provide searchable and functional access to authorized staff, and 2) to help for the planned transition to the digital human resources information system within the enterprise resource planning system. Because essentially no Human Resources documents prior to October 2019 have been maintained in digital formats (all are on paper or in a paper file/folder system), all documents would need to be scanned to progress to a digitized storage system. This request supports the City Council Goal Financially Responsible, High-PerFormance City Organization. Ensuring that documents are transferred from paper to a digital format improves efficiency in accessing past records. Related Cost: $ 25,350 Tax Funds Non-Recurring Recommend -Yes Related Revenue: $ 4,226 Administrative Overhead Non-Recurring Net Property Tax Cost: $ 21,124 Property Tax Impact: $ 0.0083 0.09% Activity:Administration Significant Line Items Employee Expense 1. FY 2025 employee expense reflects a 5.00°/o wage package increase. The FY 2024 employee expense budget included several vacant positions that were budgeted at middle-level pay steps. Two of those positions have since been filled with employees who are at higher pay steps than what was budgeted for in FY 2024, thus contributing to an increase in employee expense in FY 2025. 2. The lowa Public Employee Retirement System (IPERS) City contribution of 9.44% is unchanged from FY 2024. The employee contribution of 6.29% is unchanged from FY 2024. 3. The City portion of health insurance expense is unchanged from $1,119 in FY 2024 to $1,119 in FY 2025 per month, per contract, which results in the annual cost remaining unchanged $0 or 0.00%. 4. Dental Insurance expense increased from $228,261 in FY 2024 to $280,082 in FY 2025 and is based on FY 2023 actual cost. This line item represents the dental insurance premiums paid, which is offset by employee payments in dental insurance premium revenue. 8 5. Insurance Administration is unchanged from $27,100 in FY 2024 to $27,100 in FY 2025 based on FY 2024 budget. The FY 2023 Actual was $13,881. This line item represents flex medical spending plan administrative costs ($24,000), State of lowa fee for the 509(A) certificate ($100), and Patient Centered Outcomes Research Initiative fee ($3,000), which are costs that cannot be paid from the self-insurance reserve. 6. Five-Year Retiree Sick leave payout is decreased from $11,032 in FY 2024 to $3,395 in FY 2025. This amount reflects the anticipated costs for the current retirees. 7. 50% Sick Leave Payout unchanged from $0 in FY 2024 to $0 in FY 2025 based on FY 2024 actual to-date. Effective July 1, 2019, employees over the sick leave cap can convert 50% of the sick leave over the cap to vacation or be paid out. Supplies & Services 8. Training increased from $0 in FY 2024 to $162,954 in FY 2025. This is a new account that was created in the Human Resources budget for FY 2025. Prior to FY 2025, the expenses in this account were all located in the Education Reimbursement line item ($162,734 in FY 2024). This account was created to better organize the department's budget and help separate various training expenses that were previously all combined in the Education Reimbursement line item. This new line item represents expenses for training and education that is provided to city employees outside of the Human Resources department. This includes the tuition reimbursement program ($25,000), safety training ($2,500), the new employee orientation luncheon ($3,800), general training supplies ($1,820), hiring outside trainers ($32,480), Office 356 training ($13,000), Crucial Conversations training for city staff($12,400), continuing education for city facilitators ($4,063), incentives for city facilitators ($11,241), wellness committee funding ($12,850), various emotional intelligence trainings and contracts ($31,800), and training resources for city facilitators ($12,000). 9. Other Professional Services is unchanged from $72,000 in FY 2024 to $72,000 in FY 2025 and is based on FY 2024 Budget less non-recurring items. This line item includes Cottingham & Butler benefit consultant services of$38,500, third party exit interview service of$15,000, 509(A) Certificate of Compliance of$2,000, Affordable Care Act compliance reporting of$8,000, executive coaching of$5,000, and GASB 45 actuarial valuation of$3,500. The FY 2023 Actual was $81,671. 10. Meetings & Conferences is unchanged from $24,395 in FY 2024 to $24,395 in FY 2025. This line item includes funding for one staff member to attend the Tyler Connect conference ($2,649), one staff member to attend the NeoGov conference ($2,463), and one out of state conference for the Chief Human Resources Officer ($2,500). This line item also includes expenses for a variety of employment-related conferences for all Human Resources staff($17,323). The specific conferences that staff attend often changes each year based on which conferences are being offered by various organizations. 11. Background Checks is unchanged from $20,640 in FY 2024 to $20,640 in FY 2025 and is based on FY 2024 budget. This line item represent background checks conducted during the City hiring process. 12. Technology Services increased from $51,341 in FY 2024 to $295,957 in FY 2025. This line item includes the annual NeoGov subscription renewal ($14,000), monthly Verizon charges ($600), lockdown software for the Human Resources kiosk ($20), and the Human Resources portion of Tyler Enterprise Resource Planning software ($40,587). The cost for Tyler Enterprise Resource Planning software was not part of the FY 2023 Actual. 9 13. Association Dues decreased from $16,940 in FY 2024 to $3,225 in FY 2025. The FY 2023 Actual was $1,224. This line item includes memberships and professional associations for Human Resources staff, such as the Society for Human Resource Management (SHRM) and the Public Sector Human Resources Association (PSHRA). This expense can very each year depending on which dues are up for renewal in a particular year. The decreases from FY 2024 is due to expenses for Crucial Conversations training for city staff($12,400) being shifted to the Training expense line item. This shift was made to better organize the Human Resources department budget. 14. Education Reimbursement decreased from $166,534 in FY 2024 to $4,690 in FY 2025. The FY 2023 Actual was $54,356. In the past, this line item included training and education expenses for employees outside of the Human Resources department, as well as training and education intended only for Human Resources staff. In FY 2025, this line item only includes training and education for Human Resources staff. The training and education expenses for employees outside of the Human Resources department were shifted to the Training line item for FY 2025. This shift was done to better organize funds within the Human Resource budget. In FY 2025, this line item includes various trainings for Human Resources staff including Office Dynamic webinars ($895), courses offered at local educational institutions ($595), and training to become a facilitator for Crucial Conversations training ($3,600). Machinery 8� Equipment 15. Equipment replacement items include ($700): Human Resources Machinery and Equipment Smart Phone and Case (2) $ 700 Total Equipment $ 700 Revenue 16. Dental Insurance Premium revenue increased from $223,649 in FY 2024 to $255,138 in FY 2025 based on FY 2023 actual of$255,138. This line item represents employee-paid premiums for dental insurance and offsets the expense. 17. Revenue received from Enterprise Funds for administrative overhead charges has increased from $783,099 in FY 2024 to $1,086,290 in FY 2025. FY 2023 Actual was $489,959. 10 HUMAN RESOURCES DEPARTMENT Through strategic partnerships and collaboration, the Human Resources Department recruits, develops, and retains a high performing and diverse workforce and fosters a healthy, safe, and productive work environment for employees, their families, departments and the public in order to maximize individual and organizational potential and position the City of Dubuque as an employer of choice. -�. -� . �- � ;. ,. . : . SUCCESS IS ABOUT PLANNING, PARTNERSHIPS AND PEOPLE LEADING TO OUTCOMES People Improve the productivity and efficiency of operations by continuing organizational development and team building with emphasis on development of supervisory staff, improved intra-and inter-departmental effectiveness through the use of collaborative teams and maintenance of management skills and processes. Partnerships Planning The Human Resources The Human Resources Department works with Department works with all partners including GDDC, City departments to provide IMWCA, ICMA,Area employee development and Schools, Multicultural Family training and to acquire talent Center, and the Dubuque that assures engaged, Area Labor Management competent, and diverse Council. employees to best carry out City initiatives. HUMAN RESOURCES DEPARTMENT 11 FY 2023 FY 2024 FY 2025 Full-Time Equivalent 7.75 7.75 8.25 Resources $1,500,000 $1,000,000 $500,000 �� $0 Administrative Miscellaneous Property Tax Support Overhead Recharges Reimbursements � FY 2023 FY 2024 FY 2025 The Human Resources Department is supported by 8.25 full-time equivalent employees, which accounts for 64.90°/o of the department expense as seen below. Overall, the departments' expenses are expected to increase by 25.95°/o in FY 2025 compared to FY 2024. Expenditures by Category by Fiscal Year $1,005,286 Employee Expense $1,082,366 $1,200,647 � $346,073 Supplies and Services $385,359 $648,548 $1,029 Machinery and Equipment $1,050 $700 $0 $200,000 $400,000 $600,000 $800,000 $1,000,000 $ (Millions) � FY 2023 FY 2024 FY 2025 12 HUMAN RESOURCES DEPARTMENT Overview The City of Dubuque Human Resources Department provides expertise in attracting, developing, and sustaining a high-quality workforce. Responsibilities include: • Lead and assist departments in talent acquisition, employee development and training, and engagement of employees • Represent the City in collective bargaining with five employee unions and contracts • Create and maintain the Human Resources Information System • Administer the Employee Handbook • Administer total rewards, including all benefits (e.g., wellness, employee assistance programs, physical and brain health programs, prescription drug, dental, life, workers' compensation, and disability plans) • Ensure compliance with state and federal employment related laws and regulations Position Summary FY 2025 Chief Human Resources Officer 1.00 Payroll and Benefits Specialist 1.00 Talent Acquisition Diversity Coordinator 1.00 Administrative Assistant 1.00 Employee Relations Manager 1.00 Employment Specialist 0.75 Benefits and Compensation Manager 1.00 Development and Learning Manager 1.00 Total FT Equivalent Employees 7.75 Performance Measures City Council Goal: Financially Responsible, High-Performance City Organization Performance Measure (KPI) Target FY 2022 FY 2023 FY 2024 Performance Actual Actual Estimated Indicator � Dept. Objective: Ensure equal employment opportunities for all employees and applicants for employment. Ratio of female:male employees 51%female 31.0% f: 35.0% f: 35.0%f: Goal in (consistent with City of Dubuque to 49% male 69.0% m 65.0% m 65.0% m Progress resident make-up)* >8% (non- 5.8% non- 7.11% non- o Goal in % of non-White employees white) white white ��11 /o progress 2 Dept. Objective: To find the best candidate for the job while improving satisfaction and speeding up the recruitment process. Time to Fill < 60 Days 60 days 47 days 57 days Goal Met 13 City Council Goal: Financially Responsible, High-Performance City Organization Performance Measure (KPI) Target FY 2022 FY 2023 FY 2024 Performance Actual Actual Estimated Indicator Candidate Net Promoter Score Average > 0 4.43 8.77 8.48 Goal Met Quality of Hire* > 50% 95% 94% 98% Goal Met 3 Dept. Objective: Increase employee engagement Relationship with Peers > 75% 93% 90% 90% Goal Met Effective Communication of > 75% 38% 35% 35% Goal Not Met Information Quality of Supervisor Feedback (re: >75% 45% 47% 47% Goal in Performance) Progress Employee Data Tables Male (538) -65% Female (290) -35% American American Asian or Indian or Asian or Indian or Total White Black Hispanic Pacific Alaskan White Black Hispanic Pacific Alaskan Employees Islander Native Islander Native 507 16 13 1 1 264 18 7 — 1 828 Coming & Going � � � � �i7� Vacancies 146 139 88 96 163 Applications 4,191 4,068 2,704 2,995 3,357 Processed Civil Service 565 83 163 179 144 Applications 14 Applicants FY20 Employment Applications 3478 301 131 74 16 0 68 FY21 Employment Applications 1940 168 55 37 32 59 37 FY22 Employment Applications 2506 201 76 42 30 82 58 FY23 Employment Applications 2690 214 102 72 12 177 45 Application Percentage Change� 7°/o 6% 34% 71% (60)% 116°/o (22)% FY20 New Hires 171 12 8 1 0 0 0 FY21 New Hires 148 9 7 1 0 0 0 FY22 New Hires 52 7 4 0 0 0 0 FY23 New Hires 292 14 13 4 12 18 5 New Hire Percentage Change� 462% 100% 225% ** Other(Includes Aleuts, Eskimos, Malayans, Thais, 2 or more races and any other not covered by specific categories on this form.) FY23 data is the number of eligible applicants that meet the minimum qualifications. 15 Recommended Operating Revenue Budget - Department Total 67-HUMAN RESOURCES FY22 Actual FY23 Actual FY24 Adopted FY25 Rccomm'd Fund/AccounUAccount Title Revenue Revenue Budget Budget 100-General 4A-Charges for Services 45500-Miscellaneous Chg for Svcs 0 0 0 0 47100-Reimbursements � 0 0 0 0 47150-Rcfunds 0 0 0 0 47310-Insurancc Prcmium (223,649) (255,138) (223,649) (255,138) 4A-Charges for Services Total (223,649) (255,138) (223,649) (255,138) 4N-Transfers 49600-Transfer in Water Op (20,244) (25,958) (138,197) (219,765) 49610-Transfer Tn Sanitary Op (126,516) (162,237) (199,788) (269,874) 49620-Transfer in Storm Op (37,953) (48,671) (ll 6,611) (216,904) 49650-Transfer in Parking Op (16,450) (21,091) (28,820) (42,807) 49670-Transfcr in Rcfusc Op (117,658) (150,882) (199,788) (224,183) 49950-Transfcr in DMASWA Gen (63,252) (81,120) (99,895) (112,757) 4N-Transfers Total (382,073) (489,959) (783,099) (1,086,290) HUMAN RESOURCES-Total (605,722) (745,097) (1,006,748) (1,341,428) 16 Recommended Operating Expenditure Budget - Department Total 67-HUMAN RESOURCES FY22 Actual FY23 Actual FY24 Adopted FY 25 Recomm'd Fund/Account/Accaunt Title Expense Expense Budget Budget 6A-Salaries&Wages 100-General 60100-Salaries-Regular Full Time 374,739 464,278 575,121 614,240 60200-Salaries-Regular Part Time 45,492 44,933 40,295 42,472 60300-Hourly Wagcs-Temp/Scasonal 0 5,439 0 21,650 60400-Ovcrtimc 221 0 0 0 60410-Overtime-Holiday 559 0 0 0 60630-Special Pay Sick Lv Payout Ret 11,040 11,465 11,032 3,395 60635-Special Pay Sick Lv Payout 50% 1,518 0 0 0 60640-Special Pay-Vacation Payout 8,247 1,295 0 0 60710-Special Pay-Parental Leave 0 0 0 0 6A-Salaries&Wages Total 441,817 527,410 626,448 681,757 6B-Employcc Bcnefits 100-General 61100-FICA-City Contribution 32,191 38,384 47,080 52,154 61300-IPERS-City Contribution 40,367 48,020 58,095 64,037 61510-Health Insurance 56,527 93,961 93,961 93,961 61540-LiCe Insurance 213 252 322 322 61600-Workers'Compensation 669 3,296 1,099 1,234 61615-Insurance Premium 228,261 280,082 228,261 280,082 61625-Exccess Warkers'Comp 0 0 0 0 61705-Actual Claim Expericnce 75,000 0 0 0 61710-Insurance Administration 20,394 13,881 27,100 27,100 61992-Physicals 0 0 0 0 6B-Employee Benefits Total 453,622 477,876 455,918 518,890 6C-Staff Development 100-General 62100-Association Dues 394 1,224 16,940 3,225 62200-Subscriprions 105 1,891 105 180 62300-Training 0 0 0 162,954 62325-Mileage 0 1 0 0 62400-Meetings&Conferences 2,104 11,247 24,395 24,395 62500-Education Reimbursement 33,717 54,356 166,534 4,690 6C-Staff Development Total 36,320 68,718 207,974 195,444 6D-Repair/Maint/Util 100-General 63730-Tciccommunications 2,785 6,678 2,785 7,302 6D-Repair/Maint/Util Total 2,785 6,678 2,785 7,302 6E-Contractual Svcs 100-General 64020-Advertising 1,792 � 3,380 � 1,792 596 64030-Outsourced Labor 0 70,999 0 0 64062-Refunds 0 0 0 0 64081 -Insurance-Liability 3,142 4,325 4,381 6,543 64083-Insurancc-Othcr 3,957 36,462 4,230 5,295 64100-Labor Rclations 0 0 0 0 17 Recommended Operating Expenditure Budget - Department Total 67-HUMAN RESOURCES FY22 Actual FY23 Actual FY24 Adopted FY 25 Recomm'd Fund/AccounUAccount Title Expense Expense Budget Budget 641 10-Legal 0 I5,05 I 0 0 64140-Printing 37 58 220 59 64145-Copying 349 435 89 434 64160-Rental-Land/Bldgs/Parking 441 1,443 441 2,016 64190-Technology Services 15,948 19,244 51,341 295,957 64191 -IT Rcchargcs 0 4,024 17,772 41,219 64890-Background Check 16,613 28,151 20,640 20,640 64900-Other Professional Service 64,733 81,671 72,000 72,000 64980-Technology Equip Maint Cont 2,333 0 0 0 6E-Contractual Svcs Total 109,344 265,244 172,906 444,759 6F-Commodities 100-General 65045-Tcchnology Equipmcnt 2,773 1,029 1,050 700 65060-Office Supplies 970 5,277 970 543 65070-Operating Supplies 181 144 181 0 65080-Postage/Shipping 518 13 543 500 6F-Commodities Total 4,441 6,463 2,744 1,743 64900-Other ProCessional Service 46,058 64,733 61,525 72,000 64980-Technology Equip Maint Cont 2,333 2,333 2,338 0 6E-Contractual Svcs Total 89,529 109,344 144,454 172,906 6F-Commodities 100-General 65045-Technology Equipment 0 2,773 0 1,050 65060-Office Supplies 1,101 970 1,101 970 65070-Operating Supplies 63 181 63 181 65080-Postage/Shipping 623 518 635 543 6F-Commodities Total 1,786 4,441 1,799 2,744 HUMAN RESOURCES-Total �r 1,048,329 1,352,389 T 1,468,775 1,849,895 18 Recommended Expenditure Budget Report by Activity & Funding Source 67-HUMAN RESOURCES FY25 Recomm'd Fund/Activity FY23 Actual Expense FY24 Adopted Budget Budget 6701- Administration 100-General 6A-Salaries&Wages 527,410 626,448 681,757 6B-Employee Benefits 477,876 455,918 518,890 6C-Staff Development 68,718 207,974 195,444 6D-Repair/Maint/Util 6,678 2,785 7,302 6E-Contractual Svcs 265,244 172,906 444,759 6F-Commodities 1,729 2,744 1,743 6701- Administration Total 1,347,655 1,468,775 1,849,895 6799- Pcard Clearing 100-General � 6F-Commodities 4,734 6799- Pcard Clearing Total 4,734 HUMAN RESOURCES TOTAL � 1,352,389 = 1,468,775 = 1,849,895 19 CITY OF DUBUQUE, IOWA DEPARTMENT DETAIL-PERSONNEL COMPLEMENT 67 HUMAN RESOURCES DEPT. FY 2023 FY 2024 FY 2025 FD JC WP-GR JOB CLASS FTE BUDGET FTE BUDGET FTE BUDGET 61010 Full Time Employee Expense 100 225 GE-25 ADMINISTRATIVE ASSISTANT 1.00 $ 52,906 1.00 $ 45,733 1.00 $ 48,211 100 GE-34 DEVELOPMENT&LEARNING MRG 1.00 $ 85,638 1.00 $ 89,582 1.00 $ 94,414 TALENTACQUISTION DIVERSITY 100 GE-33 COORDINATOR 1.00 $ 78,864 1.00 $ 82,807 1.00 $ 86,951 BENEFITS AND COMPENSATION 100 GE-36 MANAGER 1.00 $ 75,904 1.00 $ 80,527 1.00 $ 96,871 100 GE-34 EMPLOYEE RELATIONS MGR 1.00 $ 66,821 1.00 $ 74,081 1.00 $ 78,093 PAYROLLAND BENEFITS 100 GE-28 SPECIALIST 1.00 $ 48,482 1.00 $ 53,726 1.00 $ 64,534 CHIEF HUMAN RESOURCES 100 9300 GE-44 OFFICER 1.00 $ 142,130 1.00 $ 148,665 1.00 $ 156,691 TOTAL FULL TIME EMPLOYEES 7.00 $ 550,745 7.00 $ 575,121 7.00 $ 625,765 61020 Part Time Employee Expense 100 225 GE-28 EMPLOYMENT SPECIALIST 0.75 $ 34,242 0.75 $ 40,295 0.75 $ 42,472 TOTAL PART TIME EMPLOYEES 0.75 $ 34,242 0.75 $ 40,295 0.75 $ 42,472 TOTAL HUMAN RESOURCES DEPT 7.75 $ 584,987 7.75 $ 615,416 8.25 $ 689,887 20 CITY OF DUBUQUE, IOWA ACTIVITY PERSONNEL COMPLEMENT SUMMARY FY 2023 FY 2024 FY 2025 ACCT FD JC WP-GR POSITION CLASS FTE BUDGET FTE BUDGET FTE BUDGET Human Resources-FT General Fund ADMINISTRATIVE 10072700 61010 100 225 GE-25 ASSISTANT 1.00 $ 52,906 1.00 $ 45,733 1.00 $ 48,211 DEVELOPMENT& 10072700 61010 100 GE-34 LEARNING MRG 1.00 $ 85,638 1.00 $ 89,582 1.00 $ 94,414 TALENT ACQUISTION DIVERSITY 10072700 61010 100 GE-33 COORDINATOR 1.00 $ 78,864 1.00 $ 82,807 1.00 $ 86,951 BENEFITS AND COMPENSATION 10072700 61010 100 GE-36 MANAGER 1.00 $ 75,904 1.00 $ 80,527 1.00 $ 96,871 EMPLOYEE RELATIONS 10072700 61010 100 GE-34 MGR 1.00 $ 66,821 1.00 $ 74,081 1.00 $ 78,093 PAYROLLAND BENEFITS 10072700 61010 100 GE-28 SPECIALIST 1.00 $ 48,482 1.00 $ 53,726 1.00 $ 64,534 CHIEF HUMAN 10072700 61010 100 9300 GE-44 RESOURCES OFFICER 1.00 $142,130 1.00 $148,665 1.00 $156,691 Total 7.00 $550,745 7.00 $575,121 7.00 $625,765 Human Resources-PT General Fund EMPLOYMENT 10072700 61020 100 225 GE-28 SPECIALIST 0.75 $ 34,242 0.75 $ 40,295 0.75 $ 42,472 Total 0.75 $ 34,242 0.75 $ 40,295 0.75 $ 42,472 TOTAL HUMAN RESOURCES DEPT. 7.75 $584,987 7.75 $615,416 8.25 $689,887 21 This page intentionally left blank. 22 ... - .— . • � �` , .,�� . . _ '— -'�:. �,, s � ' . . _ �.�3 ,�:� Y �,�'�, `A s� . . M�l'. � .]�f5 : ' _ ' t.``�'s,,.. y�` '+� ;'q_ ��� i. :_. . ' .,..� _. ��]c ic , ,i� � � ? " .�3- :'..� - ` �}� -,a� . , r a9,r� . qk. -�,,� ... - �� � 5����. 1 , -�. ,. `.:�,'�-.. -. ��.;�� ,�`, � s �_— .,t,-r" �'• • • i� '� ` � �y..�� ��a � � �c ca - �5. �'.:� . �.`. '" �. , � � . . ' . �`� ,�,��,.- �,:` . .N���,. � _ . 4' a 5,. +kP- {{{ �C. � - - �S.a � /�yjr+' � s� �,� ,y �I���'I + , -� _ . _ { a.:��a G � - � - _ - � � t. . �. �� - r , _ . . . -�ga�:� :si 9���� ! 3 - - _ .. � , - , '� �. �.s� . . • , . ;y _ . ��'�-�,��� �. h _ Y�. r � _� � �; _ . ����y���. ,� '�;_�'-7k��' `."� 'F .. . �;';:y �� �.�'r�`_'� .4� ..:�v t,�. -' � �' a��'�.'��`� � y��� � , �� � � � M �r� � , . �� rr � w "z ! �� • � - 1 �' - " `���: ���*_. �-�''�� . x�:,� . . �-: '��• w�� �!� r' n, R: ��-� �, - � �_"� - �.�� �'�` %s��. . "�,.` � F r.� '�.1�� ; .�+ �f�. �,�- ;r.. '"¢J'C�a' • 1. �� 'J:( 'r i:_,�.1 � . f3 (t y .� „�4y�. _� -. ._ .,�� ,;� ",, M _.� �.�y�-,z. ` , r F � ;� _�"Cl� . '�� z i.- j�+•q?� �` , ' � _. ��N'� ('�1�� .���, d�� �!� �.�§ � a ,� �� .. !�` "� ¢�,� �'r'•' . �J�. �•� 3 � �.0 - -.. � � ..�!:. ' I . � �� Y aA ' ��.� ir� � y..����f� ^� `�,r� ���.��j�g� r✓ ���I � ; �3�.�� �}J �'a,�.�� '�'�� `.:i ,� �F'a". _.y)'F����►j m51 '��.�. k A �" � � �:"' �^j� �, �'���_a�` ���� O ��� �fY: V;:. -F.. ... . h�+�;: ����x '9� ��R' �9i ^ .�I �F�'s� m � - - _ >. �=� e� q�� �s ���.. �� � � �., ,�',� �� <� �$�9.wM � � � ' _� ��,� �`�� s '� _ �� i� �� ^� � ,� y�. � � 1�{ �. / ``� . F r� � � .. N� . . . ��.�� Human Resources Department Through strategic partnerships and collaboration, the Human Resources Department recruits, develops and retains a high performing and diverse workforce and fosters a healthy, safe, and productive work environment for emp/oyees, their families, departments, and the public in order to maximize individual and organizational potential and position the City of Dubuque as an employer of choice. ' • ' � ' • . � ' • . ' Chief Human Resources Officer Shelley Stickfort Talent Benefits and Administrative Employment Development Acquisition Compensation Assistant Specialist lati ene it and Learning Diversity Manager (Angie Kelley) (Amanda ecial' Manager Coordinator (Connie Palm) Koppes) (Kelly Larson) (Kristen Dietz) PT (.75) rr ` _ r r • �' + jlf ' I :� - , � � 4' M '.• '� • _ -i:F 1 L l. , New Staff � � � ,�� ,., _ . _ . � , - �, -� � r � . , . � , � � � - i . _ + ,�` t° � � ti I • • • . • � �� r •''�� '� � w� .� � , . � a. •* �ti � � � � � i� FISCAL YEAR 2024 HIGHLIGHTS ■ ■ ■ Classification and Compensation Study/Review ■ New Payroll System Activities ��� ;,� , '�r;l�',�; e�`-`.��'=�.,�, �� � ��.� ��� , � ,��� � ■ Universal Com etencies Piloted � � ° �� �kk��� ,_ � � :��_ ,,' p � �,. . • 1� -�.,�= --=� .�_� '� �.�.� . �: - - _ _ ., � . ■ 10,482 Online Courses Accessed/Com leted � � �� �-� � � -� � � p ■ Temporary (Seasonal) Staff Hiring Success ■ Or anization Culture Work � � g FISCAL YEAR 2024 ■ ■ �,.. ; HIGHLIGHTS CONTINUED _ ;��, � �� . ��-�� `�, f �._, „ s_' � ���� \5, ,'� .� .� _ ' . ■ Em lo ee Resource Grou ERG , ���� ������ � : . ���� _� � ., , �� t� _ : �� p Y p � ) � _ �, _ _� ��� � �,� z , �. � ,��,�_ E ■ Job Shadowing - . , . . ,�_ .� ■ Bar a� ned 3 CBAs .. :�,: .. ; . . g ■ ■ - � ■ Cit Benefits Education �M � ����� � y � F�,�� �� r � � .� :..,:, �. � � �� �,. � � ��� � �� � � � !�i r ,�P�1�'1 = ■ Return to Work Program Launched � -�: � - � �. �ti � �._��� �a� = ,�. � Y � � ���� � t _ � { � � Q � � 1� - �� '' � �� ~ ~`'� � ■ I ntrod uced Rx Card to Ret� rees = ��' ''''� ��, � ? _ �* g �r � : � ' . FISCAL YEAR 2024 HIGHLIGHTS ' � .. • a . • . , � �• , •T•� � ,•I � , • � r• �� • • �� • ' llnbnyne Area Labor-Mana�ement Cauncil "Working together for a better community" � � � � � � � � • � � � � ! � � - +1 � — : ;a� � � . ��. �r�T�:rs:■r.�►�r.�r�.-.�:T�ir��r� �� �� , ��;, � ■ ■ . � Universal Competencies Learning Challenge . � Employee Job Shadowing & Mentoring Programs � Automated Tracking of Performance Appraisals .;�- - �� ���v ���,R� , , � , , , � Courageous/Crucial Conversations Training f'�� � ,��..,a L ,��_ ,. ,. �! "�f�."h, � � i�i. � . {`i1 .•� i:i ,�;.f!S� . ! �rj�,~"k, � ����. �% - �:�r � Expanded Training/Learning Opportunities � . _ ., �'�,, � �" ' �',` . • , .w. '`'F` 1� � _ � n� � _ � HRIS, Benefit Administration Tools, and Neogov Integration � � � '� �: ., � � � . � _ �, . � _ � Continued Benefit Education :,,� ���" �- � ` A � '��� '`4 � Benefits Fair at Employee Recognition Breakfast <<,,,M,�,..-,,,E c � �� � � �;R !�'x_ ..���„ �_ --� � � � CODI Review ` _�``.'� �' ,� d _ � - � Teamsters Union Contract Bargaining ■ ■ � Final Phase Classification and Compensation Review Human Resources Department FY 2025 REQU ESTED PROPERTY TAX SU PPORT 508 467 7 . 55 � Net Property Tax Average homeowner's* Support property tax cost for the Human Resources Department (*Avg. home value of $196,508) �l Hi�h-�er�nrm�n�� Qr�ani��#i�r� ��n� ��mrnun�t�� �ith Er������ �r��l����� ar�� ���i��r�t� tl��# i� ��#�^��i��r� �nd ������� ��7l���� ��*I� �� ��� ���� �I/I��� ��i CREATINGAN - - � � � EQUITABLE � � � � - � � { � COMMUNITY �� . � _ OF CHOICE - � ■ ■ � � . � � . � - �� . . � ., _ .��. : , DEVELOPMENTAND LEARNING � � ■ ■ � � � � �ssisTar��� �ro��sr�o� � � ACAD�II�IC IVIAIIV��I�V CREDEhfT�AE� C�MP�iEN�� � �� � ��� � � � � � EDI��ATIDN PF�ACTI�� � � ��� �� � � � � � .� �� �� � LEARNI�II� � �a��o�T�i�����as��fiu�r tr�1�I� � - � �1AENTOR�EV�i � ���SULT�4TI�IV ,��� �' = � �,t , r - "�1� , �..� �� I , ; � � � _ ' �' l� _ �` � . . . � '' :.. ��-��.��-� � =�. �� - * New Em lo ee and New Su ervisor Orientation � � -- p Y p t _ � � ' W � --� R * Job Shadowing/Mentoring Tools Piloted ,E - i�.... 1 �_� � �� ' � � � � �-, * Tuition Assistance/Reimbursement Pro ram . _ � � g � '� • - * Logic and Skills-Based Job Class Schema * Time and Attendance User Guides * Three-Part Non-Biased Investigation Training * Exit Interviews ■ ■ * Weekly Webinar TALENT ACQUISITION ■ ■ Focus on Diversity in Recruitment/Hiring Process — Applicant Tracking System — Mandatory 2-Part Hiring/Interview Panel Training L � ;. - �� � — Online Applications ���� �� � � ' * � - — 4 Job/Career Fairs � ��, � .�. ; ,;, . � -�,� 6' i���{� — Background Checks �� ����- �� � `��. f� 6 �7 �J. .' t..*�i. — Di ital Recruitment �Y�� � � � � 9 _.r�. . ' . . :�-_ �'. - — Civil Service Tests/Assessments Modernized -J��`�� — Required Interview Panel Courses Compliance — More diverse Interview Panel Human Resources ����rtment E M P LOYE E DATA TAB L ES ��� � Emplay�� Dat� Tabl�s �� i � � , . . � . . . . � � �. i■ � h�lale ��3$} - 65°!n Fernale ��9�� - ��-0lo h' ► r r r r r r r r American Airi�ri��i� I � Asi�n or Asian ar :I � , `� Vwhite Black Hi�panic P��ific Indian ar �hite Bla�k Hi�panic �acifi� Indian or Tatal � Islander Alasl�an Isl�nder Alaskan Eiriplayees � ;� . Natiue N ati a� 1 ;:�,,.. ���il� __ � �C�7 � 1a � 13 � 1 � 1 2��� � �� � T � — � � $2S ; -`.:;" - � ,� �, �>t; � _{ � ii . Comin� S� �oing ,_ ; �_.� � �� - - - �� - I I I � i 3�. i !. 4..� � I� - � �'i r�`:- �'�� � I I I : ' �,::�� '�:, �2F.�=` e Va��i�ci�� � 1�6 13� 88 96 7fi3 f , � . ��,. `,- ,.�� �,'� APPlication� � �,197 � �,��8 � 2,70� � �,��� 3,357 . Proces�ed ,'� ' �ivil 5errice � ��5 � 83 � 7�3 � 779 7�4 . . Applications ;. ��� �� r \ S � � ��. .i.�r �. i . _ •. � .�.. - - • '[-�. Employee Applications by Demographics FY2D Employee Applicatians by Demagraphics FY21 0 White-3478 0 Black-301 0 White- 1940 �Black- 168 0 Hispanic- 131 0 3sian or Pacific lslander- 74 �Hispanic-55 �Asian or Pacific Islander- 37 0 American Indian orAlaskan Nati�e - 16 0 Inknown - Q DAmerican Indian orAlaskan Nati�e -32 0 Unknown -59 �Other-68 ��ther- 37 74 16 68 37 32 �g 37 131 55 301 168 1940 3478 � � � � � � � � � � Employee Applications by Demographics FY22 Employee Applications by Demographics FY23 0 White-260E 0 Black-20/ 0 White-2690 0 Black-214 0 Hispanic-76 �Asian or Pacific Islander-42 0 Hispanic- 1 D2 0 Asian or Pacific Islander- 72 DArnerican Indian orAlaskan Nati�e -30 �Unknown - 82 DAmerican Indian prAlaskan Native - 12 0 Unknawn - 177 �Other- 58 �4ther-45 $2 58 177 45 4 3 12 76 72 �a2 201 2'I 4 FY23 data is the number of eligible applicants that meet the minimum qualifications. Zsas 2690 ' • � ' ' � • . Emplayee New Hires by Demographics FY2� Emplayee New Hires by Demographics FY21 �White- 171 0 B1ack- 12 0 White- 148 0 Black-9 �Hispanic-8 0 Asian or Pacific Islander- 1 0 Hispanic-7 �Asian or Pacific Islander- 1 DAmerican Indian orAlaskan Nati�e -� 0 Unknown -0 DAmerican Indian arAlaskan Nati�e -0 0 Unknown - 0 ��ther-0 �Other-0 g 1 7 1 12 g 171 148 � • . � � � Employee New Hires by Demographics FY22 Employee New Hires by Demographics FY23 0 White- 52 0 Black-7 0 White-292 0�lack- 14 �Hispanic-4 0 -.ian or Pacific Islander- D 0 Hispanic- 13 0 Asian or Pacific Islander-4 DAmerican Indian orAlaskan IVati�e -a 0 iknown - 0 0 American Indian orAlaskan Native - 12 0 Unknown - 18 �Qther- a �Other- 5 4 �g � 12 4 7 13 14 52 292 � • . � EMPLOYEE RELATIONS • Wellness and Employee Satisfaction Survey Follow-U p � Focus Groups � Action Plans � Communication J .� • Complaint Processing with Review for Trends � . � ��� � �� . � L = , �� �� �� • Employee Resource Groups - � � �� � , .� � (Formation Process Finalized) �_�j� _ 1� 3 ���.. , i� � �-ii • Updated Safe Workplace Guidance -- �- - ' � � � . . �����.'�y ���. • Best Practice Guidance/Forms/Templates . � W • Employee Handbook Updates/Revisions � - � ,� • Assessment and Care Team (ACT)/Employee to Employee Resource Team • EQ Services ■ ■ ■ ■ BENEFITS � � � � �' Advancing City EmpLoyee Benefits Education ,, . � Communication Using a Variety af Nlethods � + , � � In person Visits to Fire 5tations '�� � � � Vendvr In Persvn Visits forAll Em la ees �.. P Y Benefits CansultantSu��ort � Plan Design . f Tending Benefits for Future Cvnsiderativn Advancements in Culture af �afety � Staffing Gammitments ta 5afety and Risk Nlanagement � Return To-Vllork Policy and Program .a,�. � 5upervisor Injury ar Illness Reporting and Accident Reporting � Impro�ement Package — Fire Captain - � VaLue Add and Efficiency in Benefit Administration � � Pharmacy Card for Retirees � I PERS EligibiLity Review Human Resources Information System (HRIS) Recu rri ng Cost � $ 165,000 Non-Recu rri ng Cost � $75,750 1 Net Property Tax Cost: $200,616 ' • � � " • . � Temporary Scanning Clerk Cost � $25,350 Net Property Tax Cost: $21 , 124 PERFORMANCE MEASURES Pertorma nce Meas ur�s �i#y �o�ancil Coal; Financi�lly Responsihle, High-Perf�rmance �i#y Organization Perfonnance Mea�ure ��CPI� Target FY ��2� FY ��23 FY ��24 Performance Actual Actual Estimat�cl Inclicator � �ept, Objec#ive: En�ure equal employrnent opportuni#ies for all �mployees and applicants for . , employment. a#io of femal�:male employees ��°:4 female �1.0'.�:} f: �5.�'.�:� f: �5.0'.�:} f: �oal ir� rconsistent'.`iltll G'y Of DU�41C�J2 ta 4���o male G�.O°�o m 6�.0°�o m 6�.0°�o m Progress fESIdEf1- I71�kE-41�]1' Human >8°I� �non- 5.8°� non- 7.11°l¢ nan- Goal irr °�a af non-V�r�ri#e em lo��ees 7.11'.�:� � } wh i#e� k+rh ite k+rh ite Prog ress Resources ept, Objec#ive: Tofind the best candiclate forthe job while improving satisfaction and speeding � up#herecrui#rnentproeess. Department Tirne ta Fill � fi� Uays GO da,�s �7 da•;�s 57 da,�s �oal M�t � � �ity �ouncil ��al: Financially F�espar�sible, Hig1�-Perf�rmance �i#y Organizatior� Peifonnance Mea�ure {KPI� Targe# FY ��2� FY ��23 FY ��24 Performance Actual Actual Estima#�cl In�licatar Gandidate Net Promoker�core Avera�e > 0 d.d3 8.77 8.�� �oal Met Quali#�r of Hire" > �0°l� �5°� �d°� �8°r� �aal Met 3 ept, Objecti+re: Increase employee engag�ment Relationshi��+�ith Peers � 75°l� 9�°�� 90°� 90°r� Goal Me# Effe�:ti�,+e �omirrunication of � 75°l� 38°�¢ 3v'.�:� 35°r� �oal Nok Met Infori77akion Quality of�u ervisor Feedback{re: >�5°l� 4�°�� A7°ti 47°r� �aal �n Performan�e� Progress # , . � M� i ' � r �� , , � . � _ S� T _ . � P+DRT � nf "�` D U B U Q U E ���� " �` �� �'.a.'' ,,_ _�,. +..^�'�L - -:.:%� . +, � r •i; � 4' t, � '��. } _ . � _,. �i.. �,' , i;���.�i ' r ��.� �...��± �� '�r � � . ,� . , +#r ` `. ,r � �„J . . � , I . www.cityofdubuque.org/humanresources _ ' ` r . � ,,,� � � � � - '��► �''� � P�t. � _ . � � � . .