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Amended Citizen Participation PlanCopyrighted May 6, 2024 City of Dubuque Consent Items # 020. City Council Meeting ITEM TITLE: Amended Citizen Participation Plan SUMMARY: City Manager recommending City Council approve the attached resolution adopting the Amended Citizen Participation Plan as recommended by the Community Development Advisory Commission. RESOLUTION Adopting the Amendment of the Citizen Participation Plan for the Community Development Block Grant Program SUGGESTED Suggested Disposition: Receive and File; Adopt Resolution(s) DISPOSITION: ATTACHMENTS: Description Type MVM Memo City Manager Memo FY24 Citizen Participation Plan Amendment- memo Staff Memo FY24 Citizen Participation Plan Amendment- resolution Resolutions FY24 Citizen Participation Plan Amendment- FINAL Supporting Documentation THE CITY DUOF B TEE Masterpiece on the Mississippi TO: The Honorable Mayor and City Council Members FROM: Michael C. Van Milligen, City Manager SUBJECT: Amended Citizen Participation Plan DATE: April 29, 2024 Dubuque All -America City IN 2007.2012.2013 2017*2019 Housing & Community Development Director Alexis Steger is recommending City Council approve the attached resolution adopting the Amended Citizen Participation Plan as recommended by the Community Development Advisory Commission. The Amendment provides updates in Section II. Development of the Consolidated Plan and Annual Action Plans and Section III. Amendments to the Consolidated Plan and Annual Action Plans. Most updates provide clarification around draft and final documents publications, public comment periods, and public hearings. The Emergency Declaration is no longer applicable to Citizen Participation Plans and, therefore, was removed. Changes were also made to Section V. Citizen Access to provide more opportunities for residents to access, educate, and inform the Community Development Block Grant program. The Plan specifically provides opportunity for persons with disabilities, hearing impaired, and/or non-English speaking residents. The Community Development Advisory Commission approved this Amendment at their April 17, 2024 meeting. I concur with the recommendation and respectfully request Mayor and City Council approval. v Mic ael C. Van Milligen MCVM:sv Attachment cc: Crenna Brumwell, City Attorney Cori Burbach, Assistant City Manager Alexis Steger, Housing & Community Development Director Mary Bridget Corken-Deutsch, Community Development Specialist THE CITY OF DUB. TE Masterpiece on the Mississippi TO: Michael C. Van Milligen, City Manager FROM: Alexis Steger, Housing & Community Development Director SUBJECT: Amended Citizen Participation Plan DATE: April 30, 2024 Dubuque All -Americo City 2007-2012.2013 2017*2019 INTRODUCTION The purpose of this memorandum is to provide information regarding the recommended Amendment to the Citizen Participation Plan. BACKGROUND This Citizen Participation Plan is a revision of a plan adopted by the City of Dubuque, Iowa on September 8, 1992. The Plan reflects changes required by amendments to the Housing and Community Development Act for the Consolidated Plan process. This Plan shall provide for and encourage citizens to participate in the development of the Consolidated Plan and each Annual Action Plan, any substantial amendments to the Consolidated Plan or Annual Action Plan and the annual Performance Report. This Plan follows all requirements of 24 CFR Part 91 Subpart B. DISCUSSION The Amendment provides updates in Section II. Development of the Consolidated Plan and Annual Action Plans and Section III. Amendments to the Consolidated Plan and Annual Action Plans. Most updates provide clarification around draft and final documents publications, public comment periods, and public hearings. The Emergency Declaration is no longer applicable to Citizen Participation Plans and, therefore, was removed. Changes were also made to Section V. Citizen Access to provide more opportunities for residents to access, educate, and inform the Community Development Block Grant program. The Plan specifically provides opportunity for persons with disabilities, hearing impaired, and/or non-English speaking residents. The Community Development Advisory Commission approved this Amendment at their April 17, 2024 meeting. RECOMMENDATION I respectfully request the City Council approve the attached resolution adopting the Amended Citizen Participation Plan as recommended by the Community Development Advisory Commission. Prepared by: Mary Bridget Corken-Deutsch, Community Development Specialist Prepared by Mary Bridget Corken-Deutsch, Community Dev. Specialist, 350 W. 61h St, Dubuque, IA 52001, (563) 690-6094 Return to Adrienne N. Breitfelder, City Clerk, 50 W. 1Th St., Dubuque, IA 52001, (563) 589-4100 RESOLUTION NO. 112-24 A RESOLUTION ADOPTING THE AMENDMENT OF THE CITIZEN PARTICIPATION PLAN FOR THE COMMUNITY DEVELOPMENT BLOCK GRANT PROGRAM Whereas, the City of Dubuque, through a public meeting proposed the Amended Citizen Participation Plan for the Community Development Block Grant Program; and Whereas, the Community Development Advisory Commission held a public meeting on April 171h, 2024 to receive community input on the Amended Citizen Participation Plan for the Community Development Block Grant Program; and Whereas, the Community Development Advisory Commission unanimously recommended the City Council approve the Amended Citizen Participation plan for the Community Development Block Grant Program on January 17th, 2024. NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF DUBUQUE, IOWA THAT: Section 1. That the Amended Citizen Participation Plan for the Community Development Block Grant Program, attached hereto and by this reference made a part hereof, is hereby adopted. Section 2. The City Manager or his designee of the City of Dubuque is hereby authorized to direct staff to implement the Amended Citizen Participation Plan for the Community Development Block Grant Program based on this adopted Plan. Passed, approved, and adopted this 6th day of May 2024. Bra avanagh, Mayor Attest: Adrienne N. Breitfelder, City Clerk Exhibit A City of Dubuque, Iowa Citizen Participation Plan For the Development of the City's Community Development Block Grant Program Amendment 2024 CITIZEN PARTICIPATION PLAN TABLE OF CONTENTS I. Introduction......................................................................................................................... 3 II. Development of Consolidated Plan and Annual Action Plans ............................................. 3 III. Amendments to the Consolidated Plan and Annual Action Plans ....................................... 4 IV. Performance Reports.......................................................................................................... 5 V. Citizen Access..................................................................................................................... 5 OutreachEfforts..................................................................................................... 5 PublicMeetings...................................................................................................... 6 PublicHearings...................................................................................................... 7 Information and Records Availability...................................................................... 7 TechnicalAssistance............................................................................................. 8 ActivityPromotion................................................................................................... 8 VI. Complaints........................................................................................................................... 8 ComplaintForm................................................................................................. 10 VII. Anti -Displacement and Relocation Assistance Plan...................................................11 Vill. Amendments to Citizen Participation Plan.......................................................................... 11 Appendix • 24 CFR Part 91 Subpart B Section I. Introduction This CITIZEN PARTICIPATION PLAN (the "Plan") is a revision of a plan adopted by the City of Dubuque, Iowa (the "City") on September 8, 1992. This Plan reflects changes required by amendments to the Housing and Community Development Act for the Consolidated Plan process. This Plan shall provide for and encourage citizens to participate in the development of the Consolidated Plan and each Annual Action Plan, any substantial amendments to the Consolidated Plan or Annual Action Plan and the annual Performance Report. This Plan follows all requirements of 24 CFR Part 91 Subpart B (Appendix 1). The Consolidated Plan and each year's Annual Action Plan guide the City's use of Community Development Block Grant (CDBG), HOME, and other federal funds which are made available from the U.S. Department of Housing and Urban Development (HUD). The Performance Report provides an assessment of funds expended and a quantitative analysis of program or project outcomes. This entire Consolidated Plan process shall be integrated into the City's overall yearly goal setting and budget process and shall provide for citizen access designed to encourage participation by low and moderate income persons, as well as the general public. The City Community Development Advisory Commission, as provided in Chapter 15 of the City Code, shall sponsor the Consolidated Plan process and shall ensure that this Citizen Participation Plan is followed by the City. The Community Development Advisory Commission shall work with the City Housing Commission and other appropriate City Boards or Commissions in the development of the Consolidated Plan and Annual Action Plan. Section II. Development of the Consolidated Plan and Annual Action Plans The Community Development Advisory Commission will hold a series of public meetings and public hearings during the development of the Consolidated Plan and/or Annual Action Plan that would include identification of community housing and non -housing needs, prioritization of needs, strategy development to meet identified needs and budget recommendations to implement those strategies. Citizen access opportunities, as identified in Section V of this Plan, shall be utilized to increase participation in Consolidated Plan development. In the case of a draft Consolidated Plan and/or Annual Action Plan, a summary of the draft Consolidated Plan and/or Annual Action Plan shall be published in one or more newspaper of general circulation and available for review and distribution as outlined in Section V of this Plan, prior to the commencement of the 30-day public comment period. In the case of a draft Consolidated Plan and/or Annual Action Plan, following a 30-day public comment period, the Community Development Advisory Commission shall hold at least one public hearing as outlined in Section V of this Citizen Participation Plan. In the case of a final Consolidated Plan and/or Annual Action Plan, the final Consolidated Plan and/or Annual Action Plan shall be published in one or more newspaper of general circulation and available for review and distribution as outlined in Section V of this Plan, prior to the commencement of the 30-day public comment period. In the case of a final Consolidated Plan and/or Annual Action Plan, following a 30-day public comment period, the Community Development Advisory Commission shall hold a public hearing as outlined in Section V of this Citizen Participation Plan. The final Consolidated Plan and/or Annual Action Plans shall be approved by the Community Development Advisory Commission and forwarded to the City Manager. The City Manager shall forward his or her recommendation to the City Council, along with the Commission's recommendation, for final action. The City Council shall adopt the Consolidated Plan and/or Annual Action Plan by Resolution prior to submission to HUD. Any public comments received during the comment period or at the public hearings, written or orally, shall be considered, summarized, and attached to the Consolidated Plan and/or Annual Action Plan prior to submission to HUD. This shall include a summary of any comments or views not accepted and the reasons therefore. The complete final document shall be available for review as outlined in Section V of this Plan. Section III. Amendments to the Consolidated Plan and Annual Action Plans Amendments to the Consolidated Plan and/or Annual Action Plan shall be required whenever the City seeks to: a) make a change in its allocation priorities or a change in the method of distribution of funds; b) carry out an activity, using funds from any program covered by the Consolidated Plan, not previously described in the Annual Action Plan; or c) change the purpose, scope, location or beneficiaries of an activity. Amendments shall be categorized as "substantial" or "non -substantial". "Substantial" amendments shall mean: a) Any change in the purpose, scope, location or beneficiaries of an activity; b) The addition of any activity not previously described in the Annual Action Plan, unless its addition is a result of an increase of less than 10% of total funding and anticipated Program Income for the year; c) The deletion of any activity in the Annual Action Plan, unless its deletion is a result of a decrease of less than 10% of total funding and anticipated Program Income for the year; d) Any change reflecting the increase or decrease of more than 10% of total funding and anticipated Program Income for the year; e) Any increase or decrease in allocation priorities defined as: a. 50% change in the project, if the project is funded at 50,000 or less. b. 25% change in the project if the project is funded at 50,001 or more. f) Any application for M108 funding. All other amendments shall be considered "non -substantial". Non -substantial amendments shall be approved by the Community Development Advisory Commission and forwarded to the City Manager. The City Manager shall forward his or her recommendation to the City Council, along with the Commission's recommendation, for final action. The City Council shall adopt the "non -substantial" amendment by Resolution. In the case of substantial amendment, the substantial amendment shall be published in one or more newspaper of general circulation, available for review and distribution as outlined in Section V of this Plan, prior to the commencement of the 30-day public comment period. In the case of substantial amendment, following a 30-day public comment period, the Community Development Advisory Commission shall hold a public hearing as outlined in Section V of this Citizen Participation Plan. M The substantial amendment shall be approved by the Community Development Advisory Commission and forwarded to the City Manager. The City Manager shall forward his or her recommendation to the City Council, along with the Commission's recommendation, for final action. The City Council shall adopt the substantial amendment by Resolution prior to submission to HUD. Amendments shall be submitted to HUD as each occurs or at the end of the program year. Any public comments received during the comment period or at the public hearing, written or orally, shall be considered, summarized, and attached to the substantial amendment prior to submission to HUD. This shall include a summary of any comments or views not accepted and the reasons therefore. The complete final substantial amendment shall be available for review as outlined in Section V of this Plan. Section IV. Performance Reports A Performance Report identifies the final budget expenditure and performance results for each Annual Action Plan activity from the currently completed program year and any outstanding activities from prior program years. Performance Reports shall be submitted to HUD within 90 days after the close of the City's CDBG program year. The City's program year corresponds to the City's fiscal year which runs from July 1 to June 30 of each year. A Performance Report shall be submitted to HUD by September 30. The Performance Report will include successes and challenges regarding activities with Section V Citizen Access. In the case of a Performance Report, a summary of the Performance Report shall be published in one or more newspaper of general circulation and available for review and distribution as outlined in Section V of this Plan, prior to the commencement of the 15-day public comment period. In the case of a Performance Report, the Community Development Commission shall, following a 15-day public comment period, hold a public hearing as outlined in Section V of this Plan. The Performance Report shall be approved by the Community Development Advisory Commission and forwarded to the City Manager. The City Manager shall forward his or her recommendation to the City Council, along with the Commission's recommendation, for final action. The City Council shall adopt the Performance Report by Resolution prior to submission to HUD. Any public comments received during the comment period or at the public hearing, written or orally, shall be considered, summarized, and attached to the Performance Report prior to submission to HUD. This shall include a summary of any comments or views not accepted and the reasons therefore. The complete Performance Report shall be available for review as outlined in Section V of this Plan. Section V. Citizen Access Outreach Efforts The City is committed to making reasonable and timely access to the needs assessment, strategy development, and budget recommendation process of the Consolidated Plan and/or Annual Action Plans possible for all members of the community, especially low and moderate income persons. The following outreach efforts are illustrative of measures that may be taken as appropriate to provide citizen access to the Consolidated Plan process. Failure to use any one of these shall not be considered a violation of this Plan. Mailing List: Develop a comprehensive mailing/emailing list of interested parties, public and private agencies that provide assisted housing, health services and social services and use to send summary information and public hearing or comment period notices. 5 Targeted Survey: Survey service providers, community agencies, and key stakeholder prior to Consolidated Plan and/or Annual Action Plan development for information regarding community needs, existing services to meet those needs, and their assessment of any gaps in meeting those needs, including new strategies to address outstanding needs. CityChannel Dubuque: Create and run public service announcements about the CDBG program and Consolidated Plan and/or Annual Action Plan process to inform, educate, and promote citizen participation. Neighborhood Associations: Invite neighborhood groups to inform, educate and participate in planning and implementation efforts. Community Events- Engage with residents at community events to meet residents where they are and gather information to inform and develop Consolidated Plan and/or Annual Action Plan. Church Bulletins: Publicize public comment and public hearing participation opportunities through this medium, especially in churches located in the low/mod income area. Partners meetings: Engage with stakeholders from public and private agencies to assist with the development, planning and implementation of Consolidated Plan and Annual Action Plans. Educational Institutions: Engage with area K-12 schools and higher education institutions to engage students and parents of all ages. This may include sharing information via newsletters and PTO groups, attending fairs at colleges and universities, and engaging directly with school administration and students. CDBG Week: Use this national recognition week to promote local success stories related to CDBG funding. This may include awards, special project open houses, keynote speakers and neighborhood walks with City Council members or other promotion activities. Print Media: Publicize the proposed Consolidated Plan and/or Annual Action Plan during the 30-day comment period between draft publication () and final publication (). All Media: Use media releases, video and online posts, social media, and news and radio to promote = the Consolidated Plan and/or Annual Action Plan process and citizen participation opportunities throughout the CDBG program year. City Website: Use this electronic format to publicize public hearing participation opportunities and to highlight the Consolidated Plan and/or Annual Action Plan development, implementation, and monitoring process. Public Meetings The Community Development Advisory Commission shall hold regular monthly public meetings in the Housing Conference Room, Historic Federal Building, 350 West 6th Street, Room 250, Dubuque, Iowa 52001, unless otherwise determined and proper notice given. These meetings shall be used for regular Commission business and when a public hearing is not necessary. Notice of public meetings shall be sent to all media in accordance with the Iowa Open Meetings Law and shall be posted on the City Clerk's Bulletin Board located on the First Floor of City Hall, 50 W. 13th Street, Dubuque, Iowa 52001 and Housing and Community Development office, Historic Federal Building, 350 West 6th Street, Suite 312, Dubuque, Iowa 52001 Minutes shall be taken of all public meetings and shall be available for public review at the Housing and Community Department, 350 West 61h Street, Suite 312, Dubuque, Iowa 52001 during regularworking hours. All meetings shall be accessible to persons with disabilities, and, upon adequate notice and subject to the availability of assistance, a translator shall be provided for hearing impaired or non-English speaking residents. 0 Public Hearings The Community Development Advisory Commission shall hold public hearings as required by the Consolidated Plan and/or Annual Action Plan process, at times and locations appropriate and convenient for maximum public participation. The Commission shall attempt to hold these hearings at their regularly scheduled meeting time and place. Alternate dates, times and locations may be used as necessary. Notice of all public hearings shall be published in the official newspaper as designated by the City Council. The notice shall include the time, day, and date of the hearing, its location, a general statement regarding its purpose and any other more specific information required by the Consolidated Plan and/or Annual Action Plan, amendments, or Performance Report. Notices shall also be sent to all media in accordance with the Iowa Open Meetings Law. Minutes shall be taken of all public hearings and shall be available for public review at the Housing and Community Development Department, 350 West 6th Street, Suite 312, Dubuque, Iowa 52001 during regular working hours. All meetings shall be accessible to persons with disabilities and, upon adequate notice and subject to the availability of assistance, a translator shall be provided for hearing impaired or non-English speaking residents. Information and Records Availability The Consolidated Plan [as proposed, adopted or amended], Performance Reports and this Citizen Participation Plan shall be available in print format for public review during regular working hours at the following locations: City Clerk's Office 50 W. 13th Street Dubuque, Iowa 52001 563-589-4120 Housing and Community Development Department 350 West 6th Street Suite 312 Dubuque, Iowa 52001 563-589-4230 Carnegie -Stout Public Library Reference Desk 360 West 11 th Street Dubuque, Iowa 52001 563-589-4227 Multicultural Family Center 1157 Central Ave Dubuque, Iowa 52001 563-582-3681 Additional information is available for public review in print format at the offices of the Housing and Community Development Department during regular working hours and includes: a) amount of assistance the City expects to receive (including grant funds and program income); b) the range of eligible activities that may be undertaken; c) the estimated amount of funds anticipated to benefit low and moderate income persons; d) the adopted Uniform Relocation Act which regulates public responsibility and actions associated with the displacement of persons resulting from a HUD -funded project; and e) records relating to the Consolidated Plan and the City's use of assistance during the preceding five (5) years. 7 f) HUD -provided data and any other supplemental information incorporated into plans This information shall be provided in a format accessible to persons with disabilities, upon adequate notice Requests for additional information may be made to the Director of Housing and Community Development at the address and phone listed above. A response shall be provided within fifteen (15) working days of receipt of the request, where practicable. Summary materials regarding the Consolidated Plan and/or Annual Action Plan, amendments and Performance Reports shall be available without charge. A reasonable number of free copies of the entire Consolidated Plan shall be made available to citizens and groups upon request. Photocopier charges and miscellaneous charges for other related services and materials shall be assessed in accordance with the City's Administrative Policies. Technical Assistance Technical assistance shall be provided to groups representative of persons of low and moderate income that request such assistance in developing proposals for funding under any of the activities covered by the Consolidated Plan. The level and type of assistance provided shall be on a case -by -case basis as determined by the City Manager or his or her designee and shall be subject to budgeted resources authorized by the City Council. Activity Promotion After the adoption of each Annual Action Plan by the City Council, activities funded in the plan shall be actively promoted to ensure full access to and utilization of funds as budgeted. The Housing and Community Development Department shall have primary responsibility for activity promotion; however, other City departments and subrecipients shall be responsible for ensuring reasonable and timely promotion and access to the projects, programs and services made possible by CDBG and other HUD funding. Section VI. Complaints Complaint Procedure Citizen complaints related to the Consolidated Plan, amendments and/or Performance Report shall be handled in the following manner: a) The Director of the Housing and Community Development Department shall accept complaints at any time during the course of the CDBG program year. Although verbal complaints will be accepted, only written complaints will be responded to in writing. b) Written complaints, filed in writing, either electronically via the City's web site, or on paper by mail, fax, or e-mail, shall contain a concise statement of the complaint and an explanation of the action desired. The form attached to this Citizen Participation Plan may be used as a template for complaint(s). c) Complaints shall be investigated and responses to written complaints shall be made within fifteen (15) working days after a complaint is received. d) Copies of the complaint and the response shall be forwarded to the City Manager and the Community Development Advisory Commission. Should the complainant not be satisfied with the response, the aggrieved person(s) shall: e) File the complaint with the City Manager, City Hall, 50 W. 13th Street, Dubuque, Iowa 52001. Complaints must be received by the City Manager within one (1) year of the alleged occurrence. f) Complaints shall be filed in writing and shall contain a concise statement of the complaint, an explanation of the action desired and the reason for dissatisfaction with the initial response. g) The City Manager shall forward the complaint to the Community Development Advisory Commission. h) The Community Development Advisory Commission shall, at its next regularly scheduled meeting, set a date for a hearing. The aggrieved person(s) shall be notified in writing of the time and place of the hearing. If a complaint is resolved prior to the date of the hearing, the aggrieved person(s) shall request in writing that the complaint be withdrawn. i) The Community Development Advisory Commission shall conduct a hearing to review the filed complaint. The hearing shall be open to the public. The aggrieved person(s) may appear in person, by agent or by attorney. All persons wishing to appear before the Commission shall have an opportunity to be heard. Minutes shall be kept of the proceedings of the hearing. j) The Community Development Advisory Commission shall forward its recommendation, in writing, to the City Manager within ten (10) working days following the hearing. k) The City Manager shall receive and review the recommendation of the Community Development Advisory Commission and shall respond to the aggrieved person(s) within ten (10) working days of the receipt of the recommendation. The Community Development Advisory Commission shall be advised of the action of the City Manager. Standards for Review The Community Development Advisory Commission, in its review of the complaint, shall be guided by standards set by HUD under Title I of the Housing and Community Development Act of 1974, as amended, the Code of Ordinances of the City of Dubuque, Iowa and the City's Administrative Policies. Opportunity for Appeal If the aggrieved person(s) is unsatisfied with the response of the City Manager, an appeal may be made to the City Council. Such an appeal shall be filed, in writing, with the City Clerk, City Hall, 50 W. 13th Street, Dubuque, Iowa 52001. The appeal shall be forwarded by the City Clerk to the City Council. The Council may, at its discretion, hold a hearing to consider the concerns of the aggrieved person(s). Upon the completion of their review of the appeal, the City Council shall move to 1) accept the response of the City Manager; or 2) modify the response of the City Manager; or 3) return the complaint to the City Manager for further review. If the outcome of such an appeal is unsatisfactory, the aggrieved person(s) may file a written appeal with HUD. Correspondence with HUD should be directed to the Community Planning and Development Division, Omaha Office Region VII, Executive Tower, 10909 Mill Valley Road, Omaha, Nebraska, 68154-3955. 0 COMPLAINT FORM City of Dubuque Housing and Community Development Department 250 West 6t" Street, Suite 312 Dubuque, IA 52001 PLEASE PRINT OR TYPE 1. Name of Person or Organization Submitting Complaint(s) Name: Address: Phone #: E-Mail Address: 2. Nature of Complaint Please summarize briefly the facts and the desired action or response. If you need more space for additional details, you may attach additional page(s). If your complaint is against an individual, please include that person's name. 3. Previous Action Have you expressed your complaint to any person at Housing & Community Development Department verbally? Who was that person? Have you expressed your complaint to any member of the Citizens Advisory Committee? Who was that person? 4. 1 have read this complaint, including any attachments, and it is true and correct to the best of my knowledge, information and belief. Signature 10 Date Section VII. Anti -Displacement and Relocation Assistance Plan It is the policy of the City to comply with the acquisition and relocation requirements of the Uniform Relocation Assistance and Real Property Acquisition Policies Act of 1970 as amended (URA); the government -wide URA regulations at 49 CFR Part 24, revised section 104 (d) of the Housing and Community Development Act of 1974, as amended; and the final rule at 24 CFR 570.606. As required under section 104 (d) of the Act, the City will follow a residential anti -displacement and relocation assistance plan providing one -for -one replacement of units [(570.606 (c)(1)]. Consistent with other goals and objectives of the CDBG, HOME, and other funds made available through HUD, the City will comply with its Anti-Displacement/Relocation Policy to minimize the displacement of persons from their homes as a result of any activities assisted under the programs. Relocation assistance will be provided to each low/moderate income household displaced by the demolition of any housing unit or by the conversion of a low/moderate income dwelling to another use, occurring as a direct result of assisted activities. Persons will be provided assistance as described in 570.606(c)(1) or as described in the Uniform Relocation Assistance and Real Property Acquisition Policies Act of 1970. A copy of the Local Anti -Displacement and Relocation Policy can be obtained from the City of Dubuque Housing & Community Development Department. Section Vill. Amendments to Citizen Participation Plan This Plan may be amended after review and approval by the Community Development Advisory Commission and forwarded to the City Manager. The City Manager shall forward his or her recommendation to the City Council, along with the Commission's recommendation, for final action. The City Council shall adopt this Plan by Resolution. All amendments shall be consistent with the requirements of HUD. 11 Appendix 12 24 CFR Part 91 Subpart B (up to date as of 3/19/2024) 24 CFR Part 91 Subpart B (Mar. 19,2024) Citizen Participation and Consultation This content is from the eCFR and is authoritative but unofficial. Title 24 —Housing and Urban Development Subtitle A —Office of the Secretary, Department of Housing and Urban Development Part 91—Consolidated Submissions for Community Planning and Development Programs Authority: 42 U.S.C. 3535(d), 3601-3619, 5301-5315, 11331-11388, 12701-12711, 12741-12756, and 12901-12912. Source: 60 FIR 1896, Jan. 5, 1995, unless otherwise noted. Subpart B Citizen Participation and Consultation § 91.100 Consultation; local governments. § 91.105 Citizen participation plan; local governments. § 91.110 Consultation; States. § 91.115 Citizen participation plan; States. Subpart B—Citizen Participation and Consultation § 91.100 Consultation; local governments. ,a) General. (1) When preparing the consolidated plan, the jurisdiction shall consult with other public and private agencies that provide assisted housing, health services, and social services (including those focusing on services to children, elderly persons, persons with disabilities, persons with HIV/AIDS and their families, homeless persons), community -based and regionally -based organizations that represent protected class members, and organizations that enforce fair housing laws. When preparing the consolidated plan, the jurisdiction shall also consult with public and private organizations. Commencing with consolidated plans submitted on or after January 1, 2018, such consultations shall include broadband internet service providers, organizations engaged in narrowing the digital divide, agencies whose primary responsibilities include the management of flood prone areas, public land or water resources, and emergency management agencies. (2) When preparing the portions of the consolidated plan describing the jurisdiction's homeless strategy and the resources available to address the needs of homeless persons (particularly chronically homeless individuals and families, families with children, veterans and their families, and unaccompanied youth) and persons at risk of homelessness, the jurisdiction must consult with: (i) The Continuum(s) of Care that serve(s) the jurisdiction's geographic area; (ii) Public and private agencies that address housing, health, social service, victim services, employment, or education needs of low-income individuals and families; homeless individuals and families, including homeless veterans; youth; and/or other persons with special needs; (iii) Publicly funded institutions and systems of care that may discharge persons into homelessness (such as health-care facilities, mental health facilities, foster care and other youth facilities, and corrections programs and institutions); and iv Business and civic leaders. 24 CFR 91.100(a)(2)(iv) (enhanced display) page 1 of 10 24 CFR Part 91 Subpart B (up to date as of 3/19/2024) Citizen Participation and Consultation 24 CFR 91.100(a)(3) (3) When preparing the portion of its consolidated plan concerning lead -based paint hazards, the jurisdiction shall consult with state or local health and child welfare agencies and examine existing data related to lead -based paint hazards and poisonings, including health department data on the addresses of housing units in which children have been identified as lead poisoned. (4) When preparing the description of priority nonhousing community development needs, a unit of general local government must notify adjacent units of general local government, to the extent practicable. The nonhousing community development plan must be submitted to the state, and, if the jurisdiction is a CDBG entitlement grantee other than an urban county, to the county. �5, The jurisdiction also should consult with adjacent units of general local government and local and regional government agencies, including local government agencies with metropolitan -wide planning and transportation responsibilities, particularly for problems and solutions that go beyond a single jurisdiction. (b) HOPWA. The largest city in each eligible metropolitan statistical area (EMSA) that is eligible to receive a HOPWA formula allocation must consult broadly to develop a metropolitan -wide strategy for addressing the needs of persons with HIV/AIDS and their families living throughout the EMSA. All jurisdictions within the EMSA must assist the jurisdiction that is applying for a HOPWA allocation in the preparation of the HOPWA submission. (c) Public housing agencies (PHAs). (1) The jurisdiction shall consult with local PHAs operating in the jurisdiction regarding consideration of public housing needs, planned programs and activities, strategies for affirmatively furthering fair housing, and proposed actions to affirmatively further fair housing in the consolidated plan. This consultation will help provide a better basis for the certification by the authorized official that the PHA Plan is consistent with the consolidated plan and the local government's description of its strategy for affirmatively furthering fair housing and the manner in which it will address the needs of public housing and, where necessary, the manner in which it will provide financial or other assistance to a troubled PHA to improve the PHA's operations and remove the designation of troubled, as well as obtaining PHA input on addressing fair housing issues in the Public Housing and Housing Choice Voucher programs. (2) This consultation will also help ensure that activities with regard to affirmatively furthering fair housing, local drug elimination, neighborhood improvement programs, and resident programs and services, those funded under a PHA's program and those funded under a program covered by the consolidated plan, are fully coordinated to achieve comprehensive community development goals and affirmatively further fair housing. If a PHA is required to implement remedies under a Voluntary Compliance Agreement, the local jurisdiction should work with or consult with the PHA, as appropriate, to identify actions the jurisdiction may take, if any, to assist the PHA in implementing the required remedies. A local jurisdiction may use CDBG funds for eligible activities or other funds to implement remedies required under a Voluntary Compliance Agreement. d Emergency Solutions Grants (ESG). A jurisdiction that receives an ESG grant must consult with the Continuum of Care in determining how to allocate its ESG grant for eligible activities; in developing the performance standards for, and evaluating the outcomes of, projects and activities assisted by ESG funds; and in developing funding, policies, and procedures for the operation and administration of the HMIS. [60 FR 1896, Jan. 5, 1995, as amended at 71 FR 696Z Feb. 9, 2006; 76 FR 75967, Dec. 5, 2011; 80 FR 42360, July 16, 2015,81 FR 91011, Dec. 16, 2016; 85 FR 47906, Aug. 7, 2020] 24 CFR 91.100(d) (enhanced display) page 2 of 10 24 CFR Part 91 Subpart B (up to date as of 3/19/2024) 24 CFR 91.105 Citizen Participation and Consultation § 91.105 Citizen participation plan; local governments. a Applicability and adoption of the citizen participation plan. 1 The jurisdiction is required to adopt a citizen participation plan that sets forth the jurisdiction's policies and procedures for citizen participation. (Where a jurisdiction, before August 17, 2015, adopted a citizen participation plan it, will need to amend the citizen participation plan to comply with provisions of this section.) 2 Encouragement of citizen participation. The citizen participation plan must provide for and encourage citizens to participate in the development of the consolidated plan, any substantial amendment to the consolidated plan, and the performance report. These requirements are designed especially to encourage participation by low- and moderate -income persons, particularly those persons living in areas designated by the jurisdiction as a revitalization area or in a slum and blighted area and in areas where CDBG funds are proposed to be used, and by residents of predominantly low- and moderate -income neighborhoods, as defined by the jurisdiction. A jurisdiction must take appropriate actions to encourage the participation of all its citizens, including minorities and non-English speaking persons, as provided in paragraph (a)(4) of this section, as well as persons with disabilities. ii The jurisdiction shall encourage the participation of local and regional institutions, Continuums of Care, and other organizations (including businesses, developers, nonprofit organizations, philanthropic organizations, and community -based and faith -based organizations) in the process of developing and implementing the consolidated plan. (iii) The jurisdiction shall encourage, in conjunction with consultation with public housing agencies, the participation of residents of public and assisted housing developments (including any resident advisory boards, resident councils, and resident management corporations) in the process of developing and implementing the consolidated plan, along with other low-income residents of targeted revitalization areas in which the developments are located. The jurisdictions shall make an effort to provide information to the PHA about affirmatively furthering fair housing strategy, and consolidated plan activities related to its developments and surrounding communities so that the PHA can make this information available at the annual public hearing(s) required for the PHA Plan. iv The jurisdiction should explore alternative public involvement techniques and quantitative ways to measure efforts that encourage citizen participation in a shared vision for change in communities and neighborhoods, and the review of program performance; e.g., use of focus groups and the Internet. (3) Citizen comment on the citizen participation plan and amendments. The jurisdiction must provide citizens with a reasonable opportunity to comment on the original citizen participation plan and on substantial amendments to the citizen participation plan, and must make the citizen participation plan public. The citizen participation plan must be in a format accessible to persons with disabilities, upon request. 24 CFR 91.105(a)(3) (enhanced display) page 3 of 10 24 CFR Part 91 Subpart B (up to date as of 3/19/2024) Citizen Participation and Consultation 24 CFR 91.105(a)(4) (4) The citizen participation plan shall describe the jurisdiction's procedures for assessing its language needs and identify any need for translation of notices and other vital documents. At a minimum, the citizen participation plan shall require that the jurisdiction take reasonable steps to provide language assistance to ensure meaningful access to participation by non -English-speaking residents of the community. (b) Development of the consolidated plan. The citizen participation plan must include the following minimum requirements for the development of the consolidated plan: (1) (i) The citizen participation plan must require that at or as soon as feasible after the start of the public participation process the jurisdiction will make the HUD -provided data and any other supplemental information the jurisdiction plans to incorporate into its consolidated plan available to its residents, public agencies, and other interested parties. The jurisdiction may make the HUD -provided data available to the public by cross-referencing to the data on HUD's website. The citizen participation plan must require that, before the jurisdiction adopts a consolidated plan, the jurisdiction will make available to residents, public agencies, and other interested parties information that includes the amount of assistance the jurisdiction expects to receive (including grant funds and program income) and the range of activities that may be undertaken, including the estimated amount that will benefit persons of low- and moderate -income. The citizen participation plan also must set forth the jurisdiction's plans to minimize displacement of persons and to assist any persons displaced, specifying the types and levels of assistance the jurisdiction will make available (or require others to make available) to persons displaced, even if the jurisdiction expects no displacement to occur. (iii) The citizen participation plan must state when and how the jurisdiction will make this information available. (2) The citizen participation plan must require the jurisdiction to publish the proposed consolidated plan in a manner that affords its residents, public agencies, and other interested parties a reasonable opportunity to examine its content and to submit comments. The citizen participation plan must set forth how the jurisdiction will publish the proposed consolidated plan and give reasonable opportunity to examine each document's content. The requirement for publishing may be met by publishing a summary of each document in one or more newspapers of general circulation, and by making copies of each document available on the internet, on the jurisdiction's official government website, and as well at libraries, government offices, and public places. The summary must describe the content and purpose of the consolidated plan and must include a list of the locations where copies of the entire proposed document may be examined. In addition, the jurisdiction must provide a reasonable number of free copies of the plan to residents and groups that request it. (3) The citizen participation plan must provide for at least one public hearing during the development of the consolidated plan. See paragraph (e) of this section for public hearing requirements, generally. (4) The citizen participation plan must provide a period, not less than 30 calendar days, to receive comments from residents of the community on the consolidated plan. 24 CFR 91.105(b)(4) (enhanced display) page 4 of 10 24 CFR Part 91 Subpart B (up to date as of 3/19/2024) Citizen Participation and Consultation 24 CFR 91.105(b)(5) (5) The citizen participation plan shall require the jurisdiction to consider any comments or views of residents of the community received in writing, or orally at the public hearings, in preparing the final consolidated plan. A summary of these comments or views, and a summary of any comments or views not accepted and the reasons why, shall be attached to the final consolidated plan. (c) Consolidated plan amendments. (1) The citizen participation plan must specify the criteria the jurisdiction will use for determining what changes in the jurisdiction's planned or actual activities constitute a substantial amendment to the consolidated plan. (See § 91.505.) The citizen participation plan must include, among the criteria for a substantial amendment, changes in the use of CDBG funds from one eligible activity to another. (2) The citizen participation plan must provide community residents with reasonable notice and an opportunity to comment on substantial amendments to the consolidated plan. The citizen participation plan must state how reasonable notice and an opportunity to comment will be given. The citizen participation plan must provide a period, of not less than 30 calendar days, to receive comments on the consolidated plan substantial amendment before the consolidated plan substantial amendment is implemented is submitted to HUD for review. (3, The citizen participation plan shall require the jurisdiction to consider any comments or views of residents of the community received in writing, or orally at public hearings, if any, in preparing the substantial amendment of the consolidated plan. A summary of these comments or views, and a summary of any comments or views not accepted and the reasons why, shall be attached to the substantial amendment of the consolidated plan. (d) Performance reports. 1 The citizen participation plan must provide citizens with reasonable notice and an opportunity to comment on performance reports. The citizen participation plan must state how reasonable notice and an opportunity to comment will be given. The citizen participation plan must provide a period, not less than 15 days, to receive comments on the performance report that is to be submitted to HUD before its submission. (2) The citizen participation plan shall require the jurisdiction to consider any comments or views of citizens received in writing, or orally at public hearings in preparing the performance report. A summary of these comments or views shall be attached to the performance report. (e) Public hearings — (1) (i) . Consolidated plan. The citizen participation plan must provide for at least two public hearings per year to obtain residents' views and to respond to proposals and questions, to be conducted at a minimum of two different stages of the program year. Together, the hearings must address housing and community development needs, development of proposed activities, proposed strategies and actions for affirmatively furthering fair housing, and a review of program performance. (ii) Minimum number of hearings. To obtain the views of residents of the community on housing and community development needs, including priority nonhousing community development needs and affirmatively furthering fair housing, the citizen participation plan must provide that at least one of these hearings is held before the proposed consolidated plan is published for comment. 24 CFR 91.105(e)(1)(ii) (enhanced display) page 5 of 10 24 CFR Part 91 Subpart B (up to date as of 3/19/2024) Citizen Participation and Consultation 24 CFR 91.105(e)(2) (2) The citizen participation plan must state how and when adequate advance notice will be given to citizens of each hearing, with sufficient information published about the subject of the hearing to permit informed comment. (Publishing small print notices in the newspaper a few days before the hearing does not constitute adequate notice. Although HUD is not specifying the length of notice required, it would consider two weeks adequate.) (3) The citizen participation plan must provide that hearings be held at times and locations convenient to potential and actual beneficiaries, and with accommodation for persons with disabilities. The citizen participation plan must specify how it will meet these requirements. '4' The citizen participation plan must identify how the needs of non-English speaking residents will be met in the case of public hearings where a significant number of non-English speaking residents can be reasonably expected to participate. (f) Meetings. The citizen participation plan must provide residents of the community with reasonable and timely access to local meetings, consistent with accessibility and reasonable accommodation requirements, in accordance with section 504 of the Rehabilitation Act of 1973 and the regulations at 24 CFR part 8; and the Americans with Disabilities Act and the regulations at 28 CFR parts 35 and 36, as applicable. (g) Availability to the public. The citizen participation plan must provide that the consolidated plan as adopted, consolidated plan substantial amendments, and the performance report will be available to the public, including the availability of materials in a form accessible to persons with disabilities, upon request. The citizen participation plan must state how these documents will be available to the public. (h) Access to records. The citizen participation plan must require the jurisdiction to provide residents of the community, public agencies, and other interested parties with reasonable and timely access to information and records relating to the jurisdiction's consolidated plan and use of assistance under the programs covered by this part during the preceding 5 years. (i) Technical assistance. The citizen participation plan must provide for technical assistance to groups representative of persons of low- and moderate -income that request such assistance in developing proposals for funding assistance under any of the programs covered by the consolidated plan, with the level and type of assistance determined by the jurisdiction. The assistance need not include the provision of funds to the groups. Q) Complaints. The citizen participation plan shall describe the jurisdiction's appropriate and practicable procedures to handle complaints from its residents related to the consolidated plan, amendments, revisions, and the performance report. At a minimum, the citizen participation plan shall require that the jurisdiction must provide a timely, substantive written response to every written resident complaint, within an established period of time (within 15 working days, where practicable, if the jurisdiction is a CDBG grant recipient). (k) Use of citizen participation plan. The jurisdiction must follow its citizen participation plan. (Approved by the Office of Management and Budget under control number 2506-0117) [60 FR 1896, Jan. 5, 1995; 60 FR 10427, Feb. 24, 1995, as amended at 71 FR 696Z Feb. 9, 2006; 76 FR 75967, Dec. 5, 2011; 80 FR 42360, July 16, 2015; 81 FR 91011, Dec. 16, 2016; 85 FR 47906, Aug. 7, 2020] 24 CFR 91.105(k) (enhanced display) page 6 of 10 24 CFR Part 91 Subpart B (up to date as of 3/19/2024) Citizen Participation and Consultation 24 CFR 91.110 § 91.110 Consultation; States. (a) When preparing the consolidated plan, the State shall consult with other public and private agencies that provide assisted housing (including any state housing agency administering public housing), health services, and social and fair housing services (including those focusing on services to children, elderly persons, persons with disabilities, persons with HIV/AIDS and their families, and homeless persons) during preparation of the consolidated plan. (b) When preparing the portions of the consolidated plan describing the State's homeless strategy and the resources available to address the needs of homeless persons (particularly chronically homeless individuals and families, families with children, veterans and their families, and unaccompanied youth) and persons at risk of homelessness, the State must consult with: (1) Each Continuum of Care within the state; (2) Public and private agencies that address housing, health, social services, victim services, employment, or education needs of low-income individuals and families; of homeless individuals and families, including homeless veterans; youth; and/or of other persons with special needs; (3) Publicly funded institutions and systems of care that may discharge persons into homelessness (such as health-care facilities, mental health facilities, foster care and other youth facilities, and corrections programs and institutions); and (4) Business and civic leaders. (c) When preparing the portion of its consolidated plan concerning lead -based paint hazards, the State shall consult with state or local health and child welfare agencies and examine existing data related to lead - based paint hazards and poisonings, including health department data on the addresses of housing units in which children have been identified as lead -poisoned. (d) When preparing its method of distribution of assistance under the CDBG program, a State must consult with local governments in nonentitlement areas of the state. e The State must also consult with each Continuum of Care within the state in determining how to allocate its ESG grant for eligible activities; developing the performance standards for, and evaluating the outcomes of, projects and activities assisted by ESG funds; and developing funding, policies, and procedures for the operation and administration of the HMIS. [85 FR 47907, Aug. 7, 2020] § 91.115 Citizen participation plan; States. a Applicability and adoption of the citizen participation plan — (1) When citizen participation plan must be amended. The State is required to adopt a citizen participation plan that sets forth the State's policies and procedures for citizen participation. (Where a State, before August 17, 2015, adopted a citizen participation plan, it will need to amend the citizen participation plan to comply with provisions of this section.) (2) Encouragement of citizen participation. (i) The citizen participation plan must provide for and encourage citizens to participate in the development of the consolidated plan, any substantial amendments to the consolidated plan, and the performance report. These requirements are designed especially to encourage 24 CFR 91.115(a)(2)(i) (enhanced display) page 7 of 10 24 CFR Part 91 Subpart B (up to date as of 3/19/2024) Citizen Participation and Consultation 24 CFR 91.115(a)(2)(ii) participation by low- and moderate -income persons, particularly those living in slum and blighted areas and in areas where CDBG funds are proposed to be used and by residents of predominantly low- and moderate -income neighborhoods. A State must take appropriate actions to encourage the participation of all its residents, including minorities and non-English speaking persons, as provided in paragraph (a)(4) of this section, as well as persons with disabilities. The State shall encourage the participation of Statewide and regional institutions, Continuums of Care, and other organizations (including businesses, developers, nonprofit organizations, philanthropic organizations, and community -based and faith -based organizations) that are involved with or affected by the programs or activities covered by the consolidated plan in the process of developing and implementing the consolidated plan. Commencing with consolidated plans submitted in or after January 1, 2018, the State shall also encourage the participation of public and private organizations, including broadband internet service providers, organizations engaged in narrowing the digital divide, agencies whose primary responsibilities include the management of flood prone areas, public land or water resources, and emergency management agencies in the process of developing the consolidated plan. (iii) The State should also explore alternative public involvement techniques that encourage a shared vision of change for the community and the review of program performance; e.g., use of focus groups and use of the Internet. 3 Citizen and local government comment on the citizen participation plan and amendments. The State must provide citizens and units of general local government a reasonable opportunity to comment on the original citizen participation plan and on substantial amendments to the citizen participation plan, and must make the citizen participation plan public. The citizen participation plan must be in a format accessible to persons with disabilities, upon request. (4) Language assistance for those with limited English proficiency. The citizen participation plan shall describe the State's procedures for assessing its language needs and identify any need for translation of notices and other vital documents. At a minimum, the citizen participation plan shall require the State to make reasonable efforts to provide language assistance to ensure meaningful access to participation by non-English speaking persons. (b) Development of the consolidated plan. The citizen participation plan must include the following minimum requirements for the development of the consolidated plan: (1) The citizen participation plan must require that, before the State adopts a consolidated plan, the State will make available to its residents, public agencies, and other interested parties information that includes the amount of assistance the State expects to receive and the range of activities that may be undertaken, including the estimated amount that will benefit persons of low- and moderate - income and the plans to minimize displacement of persons and to assist any persons displaced. The citizen participation plan must state when and how the State will make this information available. (2) The citizen participation plan must require the State to publish the proposed consolidated plan in a manner that affords residents, units of general local governments, public agencies, and other interested parties a reasonable opportunity to examine the document's content and to submit comments. The citizen participation plan must set forth how the State will make publicly available the proposed consolidated plan and give reasonable opportunity to examine each document's content. To ensure that the consolidated plan and the PHA plan are informed by meaningful community participation, program participants should employ communications means designed to 24 CFR 91.115(b)(2) (enhanced display) page 8 of 10 24 CFR Part 91 Subpart B (up to date as of 3/19/2024) Citizen Participation and Consultation 24 CFR 91.115(b)(3) reach the broadest audience. Such communications may be met by publishing a summary of each document in one or more newspapers of general circulation, and by making copies of each document available on the internet, on the grantee's official government website, and as well at libraries, government offices, and public places. The summary must describe the content and purpose of the consolidated plan, and must include a list of the locations where copies of the entire proposed document(s) may be examined. In addition, the State must provide a reasonable number of free copies of the plan to its residents and groups that request a copy of the plan. (3) The citizen participation plan must provide for at least one public hearing on housing and community development needs before the proposed consolidated plan is published for comment. i The citizen participation plan must state how and when adequate advance notice of the hearing will be given to residents, with sufficient information published about the subject of the hearing to permit informed comment. (Publishing small print notices in the newspaper a few days before the hearing does not constitute adequate notice. Although HUD is not specifying the length of notice required, HUD would consider 2 weeks adequate.) (ii) The citizen participation plan must provide that the hearing be held at a time and accessible location convenient to potential and actual beneficiaries, and with accommodation for persons with disabilities. The citizen participation plan must specify how it will meet these requirements. (iii) The citizen participation plan must identify how the needs of non-English speaking residents will be met in the case of a public hearing where a significant number of non-English speaking residents can be reasonably expected to participate. 4 The citizen participation plan must provide a period, of not less than 30 calendar days, to receive comments from residents and units of general local government on the consolidated plan. (5) The citizen participation plan shall require the State to consider any comments or views of its residents and units of general local government received in writing, or orally at the public hearings, in preparing the final consolidated plan. A summary of these comments or views, and a summary of any comments or views not accepted and the reasons therefore, shall be attached to the final consolidated plan (as applicable). (c) Amendments — Criteria for amendment to consolidated plan. The citizen participation plan must specify the criteria the State will use for determining what changes in the State's planned or actual activities constitute a substantial amendment to the consolidated plan. (See § 91.505.) The citizen participation plan must include, among the criteria for a consolidated plan, substantial amendment changes in the method of distribution of such funds. (2) The citizen participation plan must provide residents and units of general local government with reasonable notice and an opportunity to comment on consolidated plan substantial amendments. The citizen participation plan must state how reasonable notice and an opportunity to comment will be given. The citizen participation plan must provide a period, of not less than 30 calendar days, to receive comments on the consolidated plan substantial amendment before the consolidated plan substantial amendment is implemented. 24 CFR 91.115(c)(2) (enhanced display) page 9 of 10 24 CFR Part 91 Subpart B (up to date as of 3/19/2024) Citizen Participation and Consultation 24 CFR 91.115(c)(3) (3) The citizen participation plan shall require the State to consider any comments or views of its residents and units of general local government received in writing, or orally at public hearings, if any, in preparing the substantial amendment of the consolidated plan. A summary of these comments or views, and a summary of any comments or views not accepted and the reasons why, shall be attached to the substantial amendment of the consolidated plan. (d) Performance Reports. (1) The citizen participation plan must provide citizens with reasonable notice and an opportunity to comment on performance reports. The citizen participation plan must state how reasonable notice and an opportunity to comment will be given. The citizen participation plan must provide a period, not less than 15 days, to receive comments on the performance report that is to be submitted to HUD before its submission. (2) The citizen participation plan shall require the state to consider any comments or views of citizens received in writing, or orally at public hearings in preparing the performance report. A summary of these comments or views shall be attached to the performance report. (e) Citizen participation requirements for local governments. The citizen participation plan must describe the citizen participation requirements for units of general local government receiving CDBG funds from the State in 24 CFR 570.486. The citizen participation plan must explain how the requirements will be met. (f) Availability to the public. The citizen participation plan must provide that the consolidated plan as adopted, consolidated plan substantial amendments and the performance report will be available to the public, including the availability of materials in a form accessible to persons with disabilities, upon request. The citizen participation plan must state how these documents will be available to the public. (g) Access to records. The citizen participation plan must require the State to provide its residents, public agencies, and other interested parties with reasonable and timely access to information and records relating to the State's consolidated plan and use of assistance under the programs covered by this part during the preceding 5 years. kh) Complaints. The citizen participation plan shall describe the State's appropriate and practicable procedures to handle complaints from its residents related to the consolidated plan, consolidated plan amendments, and the performance report. At a minimum, the citizen participation plan shall require that the State must provide a timely, substantive written response to every written resident complaint, within an established period of time (within 15 working days, where practicable, if the State is a CDBG grant recipient). (i) Use of citizen participation plan. The State must follow its citizen participation plan. (Approved by the Office of Management and Budget under control number 2506-0117) [60 FR 1896, Jan. 5, 1995, as amended at 71 FR 6963, Feb. 9, 2006; 76 FR 75968, Dec. 5, 2011; 80 FR 42363, July 16, 2015,81 FR 91011, Dec. 16, 2016; 85 FR 47907, Aug. 7, 2020] 24 CFR 91.115(i) (enhanced display) page 10 of 10