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Fire Department FTE Increase and Fire Cost Recovery FeeCity of Dubuque City Council ACTION ITEMS # 2. Copyrighted December 1, 2025 ITEM TITLE: Fire Department FTE Increase and Fire Cost Recovery Fee SUMMARY: City Manager recommending City Council approval to create a Fire Cost Recovery Fee and to create 5 firefighter positions. SUGGUESTED Receive and File; Approve DISPOSITION: ATTACHMENTS: 1. MVM Memo 2. Staff Memo 3. Supporting Document Copy of MVM Cost analysis 11-25-2025 4. Supporting Documentation Shift Staffing 2025 graph 5. Public Input_Uploaded 12.1.25 6. Presentation_Uploaded 12.1.25 Page 817 of 1214 THE CITY OF DUBE Masterpiece on the Mississippi TO: The Honorable Mayor and City Council Members FROM: Michael C. Van Milligen, City Manager SUBJECT: Fire Department FTE Increase and Fire Cost Recovery Fee DATE: November 26, 2025 Dubuque AI WIN av 2007-2012.2013 2017*2019 I have approved adjustments in the Dubuque Fire Department's Emergency Medical Services billing for Advanced Life Support and Basic Life Support effective January 1, 2026, based on recommendations from Fire Chief Amy Scheller. Current rates have not been adjusted in more than 10 years and no longer reflect the true cost of service. Fire Chief Amy Scheller is further recommending implementation of a Fire Cost Recovery Fee and a budget amendment to create 5 additional Firefighter positions. Updating these fees, and implementing a fire cost recovery mechanism, will help support the request for 5 firefighter/paramedic positions in FY2026 and 9 firefighter paramedic positions through the FY2027 budget process to improve minimum staffing. I concur with the recommendations to create a Fire Cost Recovery Fee and to create 5 firefighter positions and respectfully request Mayor and City Council approval. Y Mic ael C. Van Milligen I►VA [yT/►TA 110111111111111111111111 Attachment cc: Crenna Brumwell, City Attorney Cori Burbach, Assistant City Manager Amy Scheller, Fire Chief Jenny Larson, Chief Financial Officer Shelley Stickfort, Chief Human Resources Officer Laura Bendorf, Budget Manager Page 818 of 1214 THE C DUUB-.'&-TE Masterpiece on the Mississippi TO: Mike Van Milligen, City Manager FROM: Amy Scheller, Fire Chief SUBJECT: Fire Department FTE Increase and Fire Cost Recovery Fee DATE: November 23, 2025 INTRODUCTION: Dubuque *Aneriea Qly 2007-2012-2013 2017*2019 This memo seeks your support to update the Dubuque Fire Department's EMS billing rates for advanced life support (ALS) and basic life support (BLS) services. Current rates have not been adjusted in more than 10 years and no longer reflect the true cost of service. Updating these fees, and implementing a fire cost recovery mechanism, wil help support the request for five firefighter/paramedic positions in FY2026 and nine more firefighter paramedic positions in FY2027 contingent upon a successful SAFER grant to improve minimum staffing. Five firefighter paramedic positions will allow us to add an additional position to two shifts to rebalance in line with the third shift and add an additional position to all three shifts, allowing us to increase minimum staffing by two positions across all shifts. This will ensure an additional two of the seven suppression vehicles are staffed with a minimum of three personnel at all times and bring the total number of suppression vehicles staffed with a minimum of three personnel to four of the seven suppression vehicles. Nine additional firefighter paramedic positions will allow us to increase minimum staffing by an additional three positions across all three shifts and bring the remaining three suppression vehicles to a minimum staffing of three personnel. The city manager has the authority to establish the ambulance rates, but the city council needs to approve the addition of 5 firefighter paramedic positions in the current fiscal year and the city council will need to approve the establishment of the fire cost recovery billing for vehicle accidents, vehicle fires, hazardous conditions, and special rescue operations. Page 819 of 1214 DISCUSSION: The Dubuque Fire Department receives EMS payments from a payer mix representing the various sources of reimbursement for services rendered. Payer mixes differ by community. Dubuque's current payer mix is: • 52% Medicare — federal insurance for individuals 65 and older (no impact on rate adjustment) • 25% Medicaid / Ground Emergency Medical Transportation (GEMT) balanced billing — federal insurance for individuals with limited income or resources o The current annual GEMT cost report identifies the true cost per service for Medicaid reimbursement. The FY cost report is $2,324 per incident. This figure is used only for Medicaid/GEMT and is not applied to other payer groups. (No impact on rate adjustment, already utilizing cost report) • 13% Insurance — commercial insurance • 10% Private Pay • Remaining — workers' compensation, veterans' benefits, and other sources Ground Emergency Medical Transportation (GEMT) is a program where publicly owned or operated ambulance services can get state and federal payments for Medicaid related EMS transport services. These payments help cover the gap between what it costs to transport patients in emergencies and what they receive from Medicaid, mileage and other reimbursements. It's a way to support ambulance providers in delivering essential services. Providers receive payments based on their costs for transporting Medicaid members in emergency ground ambulances. This applies specifically to Medicaid Fee -for -Service and Medicaid managed care members under Title XIX of the federal Social Security Act and the Affordable Care Act. The payment is based upon the balance of the unpaid portion and the cost report, which identifies the cost of providing the service. To participate in the reimbursement program authorized by State Plan Amendment (SPA 19-0002), each eligible publicly owned or operated emergency medical transportation provider must submit their cost report to the Iowa Department of Human Services, Iowa Medicaid Enterprise by November 30 of each Iowa state fiscal year (July 1-June 30). A cost report determines the actual costs associated with providing the service. Many departments utilize this "cost report" to determine the "cost' of an ambulance call. Dubuque Fire Department's current cost report identifies the true cost of $2,324 per EMS transport, this is not an average. 2 Page 820 of 1214 The federal government allocates Medicaid funds to the states, which then distribute those funds to EMS providers in the form of reimbursement. In Iowa, this is done through a "pass -through" process where the state administers and channels these funds to eligible ambulance services. Under Dubuque Code Section 6-3-1, EMS billing rates are set by the City Manager. 6-3-1: AMBULANCE SERVICE RATES: A. Established: Rates for ambulance service shall be established from time to time by the city manager. (Ord. 67-06, 10- 16-2006) B. Authority To Adjust: The city manager is hereby authorized and empowered, in the city manager's discretion, to make adjustments in the rates and charges to be fixed for city ambulance service in such cases where the need for such ambulance service is required to repeatedly transport a person of limited financial means. The city manager shall have the authority to require proof of the financial status of a person seeking the benefits of this section for such service. (2007 Code § 23-33) Nationally, municipal EMS base rates vary widely. Smaller communities often charge between $500—$800 for BLS emergency transport and $700—$1,200 for ALS. Mid -sized fire -based EMS systems commonly charge $1,200—$2,300. High -cost markets and cost - aligned systems, frequently bill $2,300—$3,600 for ALS emergency transports, with ALS2 and Specialty Care Transport ranging $3,800—$4,900+. These examples demonstrate that Dubuque's current rate sits at the low end of national municipal practice. Regional comparisons further support the proposed adjustment. In Illinois, Northbrook rates are ($1,950-$2,200), Rockford ($2,303 across all levels), and Skokie ($3,609— $3,689), explicitly tied to GEMT cost -based provider rates provide strong examples of municipalities aligning transport charges with actual service cost. In Wisconsin, publicly posted base rates range from $700 in smaller communities such as Richfield to $1,500— $2,000+ in suburban and district systems including Fitch -Rona EMS, Ashland, Menomonee Falls, Lake Country, and Brookfield. The City of Waukesha bills $2,100— $2,400 for BLS and ALS emergency transports. These examples sourced directly from public city and district fee schedules show that many Midwestern municipal EMS systems already charge at or above the $2,000—$2,400 range we are proposing. Based on this verified data, adjusting Dubuque's EMS transport rate to approximately $2,300 is both reasonable and consistent with the documented upper tier of municipal fire -based EMS charges in comparable communities. This adjustment aligns our rates with our true cost of service, supports compliance with GEMT cost -reporting methodology, and positions the department alongside peer agencies that have already modernized their billing structures to reflect actual EMS operating costs. 3 Page 821 of 1214 Current Dubuque rates are: • ALS (Advanced Life Support) services: $735 • ALS2 (Advanced Life Support) Services $1065 • BLS (Basic Life Support) services: $620 Billing rates have historically been established through the evaluation of other EMS transport providers rates, typically done through a voluntary statewide or countywide EMS billing survey. Many providers align the rates with the in -network maximum insurance payouts. Utilizing the cost report, which is a federally monitored and audited process ensures the method is consistent and transparent. This memo seeks approval to use the third -party cost report rate for all payer groups when establishing EMS service fees. -7_TS] 20] Z16111 LI 113 EMS Billing Rate Adjustment: To comply with the (GEMT) program requirements, the department contracts with a third -party vendor to complete annual cost reports. These reports calculate the actual cost of delivering EMS services (personnel, equipment, fuel, maintenance, and operational overhead). The cost report calculates the actual cost of service across all EMS transport incidents. The department proposes applying this true -cost rate (currently $2,324 per transport incident) uniformly across all payer groups: Insurance, private pay, and others instead of using it solely for Medicaid/GEMT billing. Cost report history -per incident: FY2021 - $1112.32 FY2022 - $1876.86 FY2023 - $1707.77 FY2024 - $1725.99 FY2025 - $2038.23 FY2026 - $2324.97 FY2027- TBD Because the current ALS and BLS rates do not reflect this cost report, they create inconsistencies across payer groups and prevent the department from billing equitably. Updating rates based on the real cost of service ensures fairness, transparency, and consistency in annual rate adjustments. 0 Page 822 of 1214 Proposed Adjustments: • Increase ALS from $735 --> $2,324 (projected to increase 2.5% a year) • Increase ALS 2 from $1065 --> $2,324 (projected to increase 2.5% a year) • Increase BLS from $620 --> $1,162 (half the cost of providing an ALS-level service) (Projected to increase 2.5% a year) State average ranges: • Illinois: 50,000-100,000 population: Wood Dale (high $5,800) Midlothian (low $1,300) • Minnesota: $2,062 ALS / $1,387 BLS • Iowa: $959 ALS / $759 BLS Projected Dubuque Revenue Impact for the adjustment to EMS billing: Using FY2025 incident data and estimates from the billing provider, EMS billing adjustments are expected to generate approximately $990,000 annually from the proposed billing rate adjustment. Fire Cost Recovery Billing addition: The department also requests city council approval to add fire -related cost recovery for: • Vehicle accidents • Vehicle fires • Hazardous conditions • Special rescue operations Projected annual revenue from cost recovery billing is $120,000. While some communities also have fire cost recovery billing for structure fires and this would generate an additional estimated $29,115 a year in Dubuque, this is not being recommended at this time. Emergency incident billing typically requires up to two years to reach full expected revenue levels. Contract Savings impact: The department renegotiated the Public Consulting Group LLC (PCG) service audit contract, reducing costs by 6%, saving $77,854 annually. Page 823 of 1214 Combined Impact of all three adjustments: In total, proposed changes are expected to generate $1,187,854 annually in cost recovery, Fire Cost recovery is expected to take 2 years for full up ramp and should only be applied 100% to FY2028 impacts and beyond, and 50% to FY2027. The department will continue offering and promoting the hardship waiver program which identifies those who qualify based upon monthly income and an analysis of the federal poverty level (FPL). PERSONNEL REQUEST: Immediate hire request (5 Personnel): Fire Department staffing increases were identified as a Top Council Priority in 2025- 2027. The department is respectfully requesting approval to hire 5 firefighter paramedic positions to increase the department's FTE from 104 to 109 and to adjust the minimum staffing number for each of the three shifts from 24 to 26 to ensure two additional suppression vehicles are always staffed with 3 personnel in FY2026. This recommendation continues to improve the minimum staffing of the department's suppression vehicles according to the National Fire Protection Association (NFPA) 1710 standards. NFPA Chapter 5 under 5.2.3 Operating units- Fire company staffing shall be based on minimum levels necessary for safe, effective, and efficient emergency operations. Fire companies whose primary functions are to pump and deliver water and perform basic fire fighting at fires, including search and rescue, shall be known as engine companies. According to NFPA these companies shall be staffed with four on -duty members. Personnel costs have been calculated to include all benefits and supplemental payments for a new hire firefighter of $107,571 using FY2027 cost estimates. The starting salary is $70,442 with benefits accounting for approximately $37,129. If approved today, the positions would take approximately 4-5 months to hire with a targeted date of April 1, 2026. Estimated FY2026 cost is $134,463. Estimated FY2027 cost is $537,855. This staff is projected to grow 8% a year. EMS billing adjustments are anticipated to generate an additional $990,000 per year or $82,500 a month. Initiating the EMS billing adjustments in January of 2026 would generate 6 months of revenue in FY 2026 ($495,000) and offset the FY2026 costs of the 5 personnel with a carry forward balance. 0 Page 824 of 1214 The Department of Homeland Securitv (DHS) Staffina for Adeauate Fire and Emergency Response (SAFER) Grant Personnel (9 additional Personnel The department would also seek approval for an additional 9 firefighter paramedic positions through the FY2027 budget process to be approved and contingent upon a successful federal (3-year) SAFER grant application in July -September of 2026. Based upon my experience this would be a very competitive SAFER grant application. If successful, the department would increase its minimum staffing for each of the three shifts from 26 to 29 to ensure all suppression vehicles are staffed with 3 personnel on all days and improve the number of days our suppression vehicles are staffed with 4 personnel in line with national standards. Four -person days would be achievable but critically dependent on unpredictable/ unscheduled leave (sick, parental, military, injury/ workers comp, mandatory training). Successful SAFER grant applications are expected to be notified, based upon last year's Notice of Funding Opportunity (NOFO), in September -October of 2026. The department would have a 90 day -recruitment period before the grants period of performance would begin. Ideally, the department would want to hire these individuals as soon as possible as the start of the period of performance will initiate the 3-year period of performance. There is no way to estimate the impact of the government shut down on future grant timelines. Estimates place a new hire date in December of 2026 (FY 2027) but could be as late as February of 2027. Utilizing the December 1, 2026, date will split the grant award across each of our Fiscal budget years. Year 1 grant personnel costs have been calculated to include all benefits and supplemental payments for a new hire firefighter of $107,571 using FY2027 cost estimates. The starting annual salary is $70,442 with benefits accounting for approximately $37,129. The cost for 9 personnel for a full year is estimated at $968,139 or a monthly cost of $80,678.25, projected to grow 8% a year. Assuming the Dec 1, 2026 start date, the FY 2027 impact for 7 months is $564,747 (The city is responsible for a 25% cost match in year 1, a cost of $141,186). Combining the anticipated costs of the 5 personnel for FY2027 at $537,855, the total city cost for all 14 personnel is expected to be $679,041. The SAFER Grant covers the cost of the 9 firefighter paramedics at 75% in year 1, 75% in year 2, and 35% in year 3. 7 Page 825 of 1214 **Bv1SBilling Rate SAFER Grant revenue Cummulative Fiscal Year *SFPMcost *9FPMcost Adjustments **FireCost Recovery Contract savi ngs beyond Dec 1,2026 Net annual city cost net city cost 2.5% 2.5% FY2026 $134.463 $ - $ 495.000.00 $ - $ 77.854.00 $ - $ (438.391.00) $ (438,391.00) F12027 $537,855.00 $ 564,747.00 $ 990,000.00 $ 60,000.00 $ 77,854.00 $ 423,560.00 $ (448,812.00) $ (887,203.00) F12028 $580,883.00 $ 968,139.00 $ 1,014,750.00 $ 123,000.00 $ 77,854.00 $ 726,104.00 $ (392,686.00) $(1,279,889.00) F12029 $627,354.00 $1,045,590.00 $ 1,040,118.75 $ 126,075.00 $ 77,854.00 $ 440,222.00 $ (11,325.75) $(1,291,214.75) FY2030 $677,542.00 $1,129,237.00 $ 1,066,121.72 $ 129,226.88 $ 77,854.00 $ 57,638.00 $ 475,938.41 $ (815,276.34) F12031 $731,745.00 $1,219,576.00 $ 1,092,774.76 $ 132,457.55 $ 77,854.00 $ - $ 648,234.69 $ (167,041.65) FY2032 $790,285.00 $1,317,142.00 $ 1,120,094.13 $ 135,768.99 $ 77,854.00 $ $ 773,709.88 $ 606,668.23 F12033 $853,508.00 $1,422,513.00 $ 1,148,096.48 $ 139,163.21 $ 77,854.00 $ $ 910,907.31 - *Personnel cost increasing 8 % a year beginning in F12028 ** BylSbiIli ngand fire recovery increasing2.5% beginning in FY2028 As mentioned above, aligning EMS billing with the yearly cost report, including a fire cost recovery, and including savings from re -negotiating the cost reporting contract should yield $1,187,854 annually. It is difficult to predict the potential changes in the upcoming cost report and call volume but historically the cost report has increased as well as call volume to continue to improve overall cost recovery year after year which would decrease the predicted annual cost to the city. RECOMMENDATION: The fire department respectfully requests approving the adjustments in billing for AILS and BLS services to match the annual GEMT cost report conducted annually, a city manager action. I respectfully recommend City Council approval to include a fire cost recovery fee and hire 5 firefighter paramedic positions in this fiscal year, (FY2026). I will also request approval to add 9 additional firefighter paramedic positions in the FY2027 budget process contingent upon a successful SAFER grant application. Page 826 of 1214 SAFER Grant **EMS Billing revenue beyond General Fund Cummulative net Fiscal Year *5 FPM cost *9 FPM cost Rate Adjustments **Fire Cost Recovery Contract savings Dec 1, 2026 Property Tax city cost 2.5% 2.5% FY2026 $134,463 $ - $ 495,000.00 $ - $ FY2027 $ 537,855.00 $ 564,747.00 $ 990,000.00 $ 60,000.00 $ FY2028 $ 580,883.00 $ 968,139.00 $ 1,014,750.00 $ 123,000.00 $ FY2029 $ 627,354.00 $ 1,045,590.00 $ 1,040,118.75 $ 126,075.00 $ FY2030 $ 677,542.00 $ 1,129,237.00 $ 1,066,121.72 $ 129,226.88 $ FY2031 $ 731,745.00 $ 1,219,576.00 $ 1,092,774.76 $ 132,457.55 $ FY2032 $ 790,285.00 $ 1,317,142.00 $ 1,120,094.13 $ 135,768.99 $ FY2033 $ 853,508.00 $ 1,422,513.00 $ 1,148,096.48 $ 139,163.21 $ *Personnel cost increasing 8% a year beginning in FY2028 ** EMS billing and fire recovery increasing 2.5% beginning in FY2028 77,854.00 $ - $ (438,391.00) $ (438,391.00) 77,854.00 $ 423,560.00 $ (448,812.00) $ (887,203.00) 77,854.00 $ 726,104.00 $ (392,686.00) $ (1,279,889.00) 77,854.00 $ 440,222.00 $ (11,325.75) $ (1,291,214.75) 77,854.00 $ 57,638.00 $ 475,938.41 $ (815,276.34) 77,854.00 $ - $ 648,234.69 $ (167,041.65) 77,854.00 $ $ 773,709.88 $ 606,668.23 77,854.00 $ $ 910,907.31 - Page 827 of 1214 35 30 25 20 15 10 5 0 35 30 25 20 15 10 5 0 40 30 20 10 0 Current shift staffing 2025 31 31 32 24 24 24 Shift 1 Shift 2 Shift 3 ■ Current Shift Staffing 2025 Current FTE ■ Current Shift Staffing 2025 Minimum 94 Operational FTEs (current) Shift Staffing with 5 added FTEs 33 33 33 ■ 26 M 26 M 26 Shift 1 Shift 2 Shift 3 ■ Current FTE ■ Minimum 99 Operational FTEs (5 added) Shift Staffing with 14 added FTEs 36 36 36 29 = 29 = 29 Shift 1 Shift 2 Shift 3 ■ Shift Staffing with 14 added FTE Current FTE ■ Shift Staffing with 14 added FTE Minimum 108 Operational FTEs (14 added) Page 828 of 1214 Adrienne Breitfelder From: City of Dubuque <noreply-dubuque@gscend.com> Sent: Saturday, November 29, 2025 2:50 PM To: Adrienne Breitfelder Subject: A new Service Request has been created [Request ID #228372] (Contact City Council) - Dubuque, IA Caution! This message was sent from outside your organization. Never give your login Allow sender I Block sender information and password over email! Report Dubuque, IA A new service request has been filed. ID 228372 Date/Time 11/29/2025 2:50 PM Type Contact City Council Address 2925 BURLINGTON ST, Dubuque Origin Website Comments I see the city manager want to raise ambulance/EMS fees between 200-300% and he can do this without council approval. I thought the buck stops with the council. I also see increases in fire department fees. I a person has a auto crash with fire, hazardous clean up, and ambulance will receive a total bill of $2987. These increases are excessive to be applied over 1 year, thwy should occur a more spread out time frame. The public should not have too make up for council errors in not graduallt raising fees. Please table these increased fee so the publux gas more time for input aftwr digging out from our first major storm. My wife says she would throw me in the back of the pickup truck and take me to the hospital instead of payinf those fees. These increases are why Medicare Part B premimuns, Medicare Supplement premimums, auto insurance get double digit percentage increases. Page 829 of 1214 Please share this with our new council members. Clark Schloz P.E. 2925 Burlington Street Dubuque, Iowa 52001 563-357-7214 Submitter Schloz, Clark A 2925 Burlington Street Dubuque, IA 52001 563-357-7214 clarkscholz34@gmail.com Dubuque, IA Page 830 of 1214 Dubuque Fire Dept. Presentation 2025-2030 Community Driven Strategic Plan Ambulance Rate Adjustment Background Full Time Employee Request e 831 of 1214 2025-2030 Strategic Plan Strategic Planning Process Review of previous strategic plan (2019) Open Community Survey - 310 responses (Is' �I quarter of 2025) External Community Stakeholder Working Session and y Survey- February 26t" 2025 y , II1 LUfI M J LdKfdI1ULUlfdf St:bblUllS d[JU bUUVt:y- JULy �14-16, 2025 Leadership Retreat in July and strategic wrap up session in August The 5 priorities for the next five years �W Workforce and Leadership Capacity y for Modernize Facilities, Fleet, and Technology g ��� All -Hazards Readiness Enhance Service Delivery- Response, Staffing, EMS Capacity, Community Education and Risk � � p y, y Reduction Expand Prevention Public Education 9__.. p , and Code Compliance Strengthen Communication, Accountability, and regional Collaboration EMS Billing update and Fire Cost Recovery Page 835 of 1214 •UI v" AN Current Dubuque Fire E Transport billing rates (user fees) Basic Life Support- No invasive procedures $620 Advanced Life Support- ALS- at least 1 ALS intervention (paramedic) $73S Advanced Life Support 2- AL52- 3 meds, IV, surgical airway, chest decomp, defib/ cardioversion, etc. $106S Under Dubuque City Code Section 6-3-1, Ambulance service rates are established and adjusted by the City Manager. Page 836 of 1214 AMBULANCE BILLING PAYER MIX Medicare 52.4% $427 BLS, $507 ALS, $734 ALS2 Private Pay O 10.2% CITY OF DUBUQUE Medicaid 22.5% $114 BLS, , $127 ALS, $232 ALS2 Insurance INSURANCE CARD 12.7% (7% in, 5%out) In network Insurance $620 BLS, $735 ALS, $1065 ALS2 Workers Comp/ Other 2.2% Page 837 of 1214 Ground Emergency Medical Transport (GEMT) 1 Cost of providing EMS transport $ 2324 Defined A program where publicly owned/ operated ambulance service can receive state and federal payments for Medicaid related EMS transports. These payments help cover the gap between what it costs to provide services and what they receive from Medicaid. Cost Report Requirement Each eligible, publicly owned/operated EMS transport provider must submit their cost report to the Iowa Department of Human Services by November 301". The cost report determines the actual costs with providing the transport services. Subject to federal and state audits. 3rd party Cost Report To Comply with the GEMT program requirements the department contracts with a third -party vendor to complete the annual cost reports (utilize the cost of personnel, equipment, fuel, maintenance, and operational overhead to determine the cost of providing EMS Service). Current Cost report is $2324. Current average Medicaid _ payments are $114-$232 GEMT Payment $2110-$2092 Page 838 of 1214 History of billing rate adjustments EMS Billing History/ Cost Report S2,500.00 S2,038.23 S2,000.00 S1,876.86 S1,707.77 .5.1,72g:99 S1,500.00 $1,000.00 S2,324.97 S1,112.32S1,065.00 S1,065.00 S1,065.00 S1,065.00 S1,065.00 S1,065.00 ......�........ ...... ........ ... ....... ..... 5735. 5735. $735. 5735. S735. $735.1 $500.00 5- FY2021 FY2022 FY2023 FY2024 FY2025 FY2026 Cost Report � EMS Billing BLS EMS Billing ALS2 • • • • • • • • • Linear (Cost Report) ......••• Linear (EMS Billing ALS) ......••• Linear (EMS Bi(lingALS2) � EMS Billing ALS ......••• Linear (EMS Billing BLS) Page 839 of 1214 Cost recovery components Include equipment, personnel, maintenance Tied to changes in costs of equipment and improvements made in the delivery of services Staffing Progression 120 99.16 102.16 104.16 92.16 100 .86 ...�................... * 93.0................... 9q. � .................. 94 . :l .0 We 20 6.160 6.160 8.16. M 10.1 I FY 2022 FY 2023 FY 2024 FY 2025 Administration � Operations � Total ......••• Linear (Total) A summary of the high level investments toward the fire department in the past three years include: Two fire engines (two additional in FY2028), two ladder trucks, two ambulances, cardiac monitors, intubation equipment upgrades, portable radios, fire station exhaust systems for each station, generators for each station, fire boat replacement, HVAC at headquarters, fire gear replacement for all employees, small vehicle replacement for staff, command vehicle and fire prevention vehicle, bunkroom remodel, technical rescue equipment, pre -plan software, building maintenance at various stations, upcoming CAD implementation. Page 840 of 1214 National Municipal Rates: BLS: $500-$800 small towns, $1200-$2300 Mid size ALS: $1200-$3600 Specialty Care: $3800-$4900 Regional Examples: Illinois: ($1950-$3600) Wisconsin: ($1500-$2400) Minnesota ($1882-$2685) d Regional EMS g Comparisons Average BLS $855.35 Average ALS $1037 Average ALS2 $1403 Approximately 50 participated (top 3 for Iowa) Municipal (35,682 incidents) $1390 BLS, $1756 ALS, $2049 ALS2 Private (6456 incidents) $1300 BLS, $1500 ALS, $2000 ALS2 Municipal (1388 incidents) $1280 BLS, $1750 ALS, $2150 ALS2 Page 841 of 1214 Recommended EMS Adjustments Utilizing Annual Cost Report, rates align with actual costs of provid BLS $620 rALS: Rate $735 (Y � ALS 2 Rate $1,06S $17162 $21324 $2324 EMS Billing adjustments expected to generate $990,000 annually January- June 2026 $495,000 Page 842 of 1214 Hardship Process Cost recovery strategies are intended to pursue reimbursements for EMS transports by recovering funds that may already be designated for the purpose. No one will ever be denied necessary medical transport service or assistance due to an inability to pay or lack of insurance. Any resident or non-resident may submit a waiver request for stating a financial hardship. Personal information on financial status will be required as proof. Persons showing income below the poverty level will qualify for waiver of fees based on hardship. The department receives very few requests for hardship. Current process- Contact the EMS Bureau Chief at 563-589-4160 Currently working on electronic version AMBULANCE Billing Adjustment Medicare 52.4% $427 BLS, $507 ALS, $734 ALS2 Private Pay n 10.2% Impact Medicaid 22.5% Insurance In network and out of network INSURANCE CARD 12.7% $114 BLS, , $127 ALS, $232 ALS2 In network Insurance $620 BLS, $735 ALS, $1065 ALS2 Workers Comp/ Other 2% Adjusted rates would not impact Medicare payments, Medicaid payments, or In -Network Insurance payments Page 844 of 1214 Fire Cost Recovery Billing From one cost recovery vendor- 18 departments in Iowa, 150 in Illinois, 44 in Wisconsin utilizing Fire Cost Recovery Iowa Chiefs group discussion presented the topic on MVA (Vehicle accidents)- with most utilizing Hat Mat recovery, several utilizing car fire and vehicle accident recovery through the insurance company- no balance billing to the resident. There was interest in further investigation and review of opportunities to implement. Expected to generate $120,000 in cost recovery per year at full implementation. Rates are established similar to the cost report (equipment, personnel, maintenance). Page 845 of 1214 Incidents per year % collected Amount MVA with fluids 115 90 $520.00 MVA no fluids 115 30 $520.00 Vehicle Fires 13 20 $605.00 Fires 116 60 $500.00 Hazardous 184 60 $700.00 Conditions Special Rescue 24 60 $400.00 Total 567 Cost recovery After billing fee $532820.00 $43,056.00 $172940.00 $14,352.00 $1,573.00 $15258.00 $77,280.00 $611824.00 $5,760.00 $41608.00 $1911173.00 $1201000-$1252098 Cost recovery billing takes up to two years for full "at plan" ramp up, year 1 may be 50%, is highly dependent upon incident volume. This represents an estimated forecast, vendor not selected. Page 846 of 1214 It EMS Billing Adjustments $9907000 0 ?"W" I It = 0 • F= Added Fire Cost Recovery $1207000 •XV1= • Contract Re- negotiation Total Annual Billing.... Improvements Personnel Request Page 848 of 1214 Fire Department Minimum Staffing City Council Top Priority in 2025-2027 35 31 Goal: Increase the minimum staffing operational template where all suppression vehicles 30 24 have a minimum of 3 personnel at all times and improve days where 4 person staffing is 2520 achieved in line with NFPA1710 standards. 15 10 r � - o I Request to hire 5 firefighter/ paramedics (EMTs) Estimated start date April 2026, June 2026 impact on minimum staffing. Shift, Increase the departments full time equivalent from 104 to 109. 10 Administrative and 99 (94 current) operational personnel. Shift staffing will move from 31 to 33 (one shift currently at 32 max staffing, the 35 other two shifts at 31 max staffing) 30 1040 W Move minimum staffing from 24 to 26 and improve the staffing on 15 two additional suppression vehicles from two personnel to three 10 every day. 4 of the 7 suppression vehicles minimum staffing. 5 0 Current shift staffing 2025 31 24 Shift 2 ■ Current Shift Staffing 2025 Current FfE ■ Current Shift Staffing 2025 Minimum Shift Staffing with 5 added FTEs 33 33 26 26 Shift 1 Shift 2 ■ Current FTE ■ Minimum 32 24 Shift 3 26 Shift 3 Page 849 of 1214 LN 0 0 Placed a 3" ambulance in service Approval of 5 Firefighter Paramedic/ EMT positions 99.16 104.16 109.16 92.16 ..............99 93 ............. �4 9d 06 .......... ...... - �� °0 60 40 20 6.1 0 FY 2022 Staffing Progression inn in 6.1 FY 2023 w FY 2024 10.1 FY 2025 10.1 FY2026 Administration � Operations � Total • • • • • • • • • Linear (Total) 99 = 33 per shift minimum staffing to 26 Page 850 of 1214 Fire Department Minimum Staffing FY2027 Additional 9 operational Firefighter/ Paramedic (EMT) Positions (SAFER GRANT Application) Request approval under the FY2027 budget process for an additional 9 firefighter/ paramedics (EMTs)- Estimated start in December -March 2026-2027. Increase the departments full time equivalent from 109 to 118. 10 Administrative and 108 operational. Shift staffing will move from 33 to 36 on each of the 3 shifts Move minimum staffing from 26 to 29 and improve the staffing on the final three suppression vehicles to a minimum staffing of three personnel every day 36 personnel represent 4 person staffing and dependent upon scheduled time off currently utilizing 4 available days for benefit time scheduling and remaining days for unscheduled leave (parental, sick, injury, military, bereavement) 35 30 25 20 15 10 5 0 Ic 10 Us] U 0 Shift Staffing with 5 added FTEs 33 33 26 26 Shift 1 Shift 2 W ■ Current HE ■ Minimum 33 CO., Shift 3 Shift Staffing with 14 added FTEs 29 Shift 1 0 29 Shift 2 0.1 ■ Shift Staffing with 14 added FTE Current FTE ■ Shift Staffing with 14 added FTE Minimum 29 Shift 3 Page 851 of 1214 140 120 100 80 60 40 20 0 Successful SAFER Grant 9 Firefighter Paramedic/ EMT Positions Staffing Progression 99.16 102.16 104.16 i l P 109.16 ._.,10 92.16 93 ............ 94 j ............ 94 * .............. 99- 6.1 FY 2022 6.1 FY 2023 FY 2024 10.1 FY2025 10.1 FY2026 10.1 FY2027 Administration � Operations � Total ......••• Linear (Total) 108 = 36 per shift Minimum staffing to 29 Page 852 of 1214 SAFER Grant Explained The Department of Homeland Security -Staffing for Adequate Fire and Emergency Response The SAFER Program provides funding directly to fire departments to assist in increasing the number of firefighters to help communities meet industry minimum standards and attain 24 hour staffing to provide adequate fire protection from fire and fire related hazards, and to fulfil traditional missions of fire departments. Program goal: To enhance local fire departments abilities to comply with staffing, response and operational standards established by the National Fire Protection Association (NFPA 1710) Notice of Funding Opportunity -released 30-45 days prior to grant opening -Information from 2025 NOFO referenced 3 year period of performance after *180 day recruitment period -may begin earlier Grant funding in year one and two is 75% (City match 25%), Funding in year three is 35% (City match 65%) Anticipated release of the 2026 NOFO in July -August (dependent upon several factors) Award notifications in September -October Targeted hire date of December 2026 Impact on staffing March -May 2027 Page 853 of 1214 Firefighter Paramedic/ EMT costs Costs have been calculated to include all benefits and supplemental Pay for a new firefighter of $107,571 (benefits accounting for approximately $37,129) $70,442 starting salary. Full cost of 5 personnel $537,855 FY2027 cost estimates Full cost of 9 personnel $968,139 FY2027 cost estimates Page 854 of 1214 Funding and Cost Recovery Breakdown **EMS Billing Rate SAFER Grant Net annual city Cummulative net Fiscal Year *5 FPM cost *9 FPM cost Adjustments **Fire Cost Recovery Contract savings revenue beyond Dec cost city cost 1, 2026 2.50% 2.50% FY2026 $1341463 $ - $4951000.00 $ - $77,854.00 $ - $ (4381391.00) $ (438)391.00) FY2027 $537,855.00 $564,747.00 $990X0.00 $60,000.00 $77,854.00 $423,560.00 $ (448)812.00) $ (887)203.00) FY2028 $580,883.00 $968J39.00 $1,014,750.00 $123,000.00 $77,854.00 $726J04.00 $ (392,686.00) $ (1127%889.00) FY2029 $6272354.00 $1,045,590.00 $1,040,118.75 $126,075.00 $77,854.00 $440,222.00 $ (11)325.75) $ (L291)214.75) FY2030 $677,542.00 $1,129,237.00 $1,0661121.72 $129,226.88 $77,854.00 $57,638.00 $475,938.41 $ (8151276.34) FY2031 $731,745.00 $1,219,576.00 $1,092,774.76 $1321457.55 $77,854.00 $ - $648,234.69 $ (167,041.65) FY2032 $790,285.00 $1,3172142.00 $1J20,094.13 $135,768.99 $77,854.00 $ - $773,709.88 $606,668.23 FY2033 $8532508.00 $124222513.00 $1,1487096.48 $139,163.21 $77,854.00 $ - $910,907.31 - *Personnel cost increasing 8% a year beginning in FY2028 ** EMS billing and fire recovery increasing 2.5% beginning in FY2028 Page 855 of 1214 Thank you Page 856 of 1214 Fiscal Year fy18 fy19 fy20 fy21 fy22 fy23 fy24 fy25 fy26 fy27 EMS Transport Volume 3509 3512 3663 4245 4920 4951 4904 4973 5023 5073 Annual Growth Rate 0.10% 4.30% 15.90% 15.90% 0.60% -0.90% 1.40% 3yr Quarterly Avg. 1.00% Growth: Ambulance Fee Revenue $1,168,118.09 $1,090,928.69 $1,375,572.07 $1,576,466.00 $1,894,062.08 $1,717,550.92 $1,660,443.43 $1,850,350.95 $1,770,644.47 $1,788,350.91 Average/EMS Call $332.89 $310.63 $375.53 $371.37 $384.97 $346.91 $338.59 $372.08 3yr Average: $353 AUDITED COST PER TRANSPORT GEMT Add -on Rate/transport Medicaid Transports Annual Growth Rate GEMT Revenue BLUE= a projection based on performance in previous 12 Billing Vendor Fee FY27 Equals 3.5% of Total Revenue $137,897.94 $1,132.15 $1,112.32 $1,876.86 $1,707.77 $1,725.99 $2,038.23 $1,025.40 $1,008.71 $1,764.04 $1,579.13 801 788 985 1070 1176 1147 -2% 25% 9% 10% -2% $1,010,019.00 $1,523,439.37 $2,083,451.26 $1,844,514.59 GEMT Cost Report Fee FY27 Equals 6% of previous completed fiscal year GEMT revenue $125,867.82 $2,324.97 $1,596.36 $1,909.60 $2,209.18 $1,905.00 3yr Average: 1075 1105 1117 1129 -6% 3% 3yr Quarterly Avg. Growth: $1,534,267.77 $1,888,386.73 $2,467,996.48 $2,151,590.26 GEMT IGT Amount Equals 1/3 of GEMT Revenue $717,189.58 $1, 905 1.10% 1 Page 857 of 1214 State Ambulance Iowa Missouri South Dakota Nebraska Wyoming Illinois North Dakota Minnesota National Average PCC Recommended Rates CMS Average Submitted Charge CY2023 Mileage (A0425) ALS Emergency (A0427) $0.00 $17.44 $16.45 $15.79 $20.08 $31.45 $23.19 $21.68 $27.70 $20.50 $0.00 $959.26 $1,052.93 $1,123.92 $1,148.40 $1,573.02 $1,621.41 $1,639.00 $2,062.05 $1,318.53 BLS Emergency (A0429) $0.00 $759.79 $830.70 $794.83 $785.99 $1,030.07 $1,286.59 $1,246.05 $1,387.04 $983.42 Low $18.00 $1,050.00 $850.00 High $25.00 $1,600.00 $1,200.00 Page 858 of 1214 9000 8000 7000 6000 5000 469 4000 3000 2000 1000 0 6312 6411 Emergency Medical Dubuque Fire Department Call Volume 265 190 278 Structure Fire 261 304 229 IN■■■MM Hazardous Materials 911 979 1031 28 — — 40 — 47 Other Rescue 0 2019 0 2020 0 2021 0 2022 0 2023 0 2024 7825 7996 616 Total Incidents • Page 859 of 1214 Financial Group Transports Actual Gross Increased ALS2E Chrg Gross Chrg ($2324) ATTORNEY 2 $1,555.50 $4,720.79 $0.00 AUTO LIABILITY 50 $38,064.32 $85,483.75 $0.00 FACILITY 1 $766.41 $1,198.40 $0.00 INSURANCE 422 $322,681.58 $865,840.36 $8,134.00 WELMARK BCBS 180 $138,292.10 $138,292.10 $1,756.30 MEDICAID 26 $39,628.82 $39,628.82 $0.00 MEDICAID HMO 1103 $2,841,516.33 $2,841,516.33 $18,137.79 MEDICARE 1659 $1,245,395.18 $1,245,395.18 $20,677.45 MEDICARE HMO 1206 $899,387.71 $899,387.71 $9,088.75 MILITARY 2 $1,556.93 $4,720.79 $0.00 PATIENT 506 $370,952.97 $990,730.28 $20,916.00 VETERANS 49 $37,850.14 $100,553.36 $0.00 ADMINISTRATION WORKERS COMP 28 $21,500.25 $59,119.06 $0.00 Grand Total 5234 $5,959,148.24 $7,259,299.30 $78,710.29 ALS2NER ALSE ($2324) ALSNER ELSE ($1162) BLSNER DOA TNT Mileage Total Paid Increased ($2324) ($1162) Total Paid $0.00 $4,648.00 $0.00 $0.00 $0.00 $0.00 $0.00 $72.79 $0.00 $0.00 $0.00 $51,128.00 $0.00 $32,536.00 $0.00 $0.00 $0.00 $1,819.75 $27,588.01 $61,958.62 $0.00 $0.00 $0.00 $1,162.00 $0.00 $0.00 $0.00 $36.40 $0.00 $0.00 $0.00 $719,045.60 $4,880.40 $112,249.20 $3,253.60 $1,882.92 $1,035.96 $15,358.69 $255,033.20 $684,360.22 $0.00 $106,019.04 $678.17 $27,805.17 $782.48 $806.96 $443.98 $109,299.94 $109,306.08 $0.00 $20,389.22 $0.00 $19,239.60 $0.00 $0.00 $0.00 $15,162.36 $15,161.99 $0.00 $1,914,837.35 $820.50 $8951753.97 $8,679.37 $602.47 $2,684.88 $2,116,307.57 $2,116,361.36 $0.00 $897,008.89 $2,309.03 $249,010.93 $64,504.18 $8,584.70 $3,300.00 $742,756.14 $742,753.69 $0.00 $644,573.21 $0.00 $202,775.66 $39,485.78 $1,984.37 $1,479.94 $510,831.92 $510,852.22 $0.00 $4,648.00 $0.00 $0.00 $0.00 $0.00 $0.00 $72.79 $1,053.68 $3,195.03 $0.00 $778,540.00 $0.00 $158,032.00 $8,134.00 $2,017.41 $4,675.00 $18,415.87 $10,521.20 $28,136.74 $0.00 $83,664.00 $0.00 $12,782.00 $2,324.00 $0.00 $0.00 $1,783.36 $34,099.30 $90,588.52 $0.00 $51,128.00 $0.00 $6,972.00 $0.00 $0.00 $0.00 $1,019.06 $14,237.23 $39,148.64 $0.00 $5,275,629.31 $8,688.10 $1,718,318.53 $127,163.41 $15,878.83 $13,619.76 $21,291.08 $3,836,890.55 $4,674,262.82 $837,372.27 Transp Mix Coll% Gross 0.04% 0.00% 0.96% 72.48% 0.02% 0.00% 8.05% 79.04% 3.45% 79.04% 0.50% 38.26% 21.07% 74.48% 31.70% 59.64% 23.04% 56.80% 0.04% 67.68% 9.67% 2.84% 0.94% 90.09% 0.53% 66.22% 100.00% 64.39% Page 860 of 1214 Budget Highlights Expenses Employee Expense Supplies and Services Machinery and Equipment Debt Service Total Expenses Resources Operating Revenue DRA Gaming Abated Debt Sales Tax Abated Debt Total Resources Property Tax Support Percent Increase (Decrease) Personnel -Authorized FTE FIRE DEPARTMENT FY 2024 Actual $12,602t641 $1,954,995 $ 66,939 $ 398, 503 $15,023tO78 FY 2025 Budget $13,885t953 $2,657,900 $ 324,116 $ 555,356 $17,423t325 FY 2026 Requested $13.966t001 $2,8031100 $ 185,150 $ 908, 244 $17,8621495 $3,475,842 $4,680,634 $4,327,373 $ 17,618 $ 19,449 $ 19,850 $ 2 82, 071 $ 4 37, 97 5 $ 792, 97 3 $3,775,531 $5,138,058 $5,140t196 $11,247t547 $12,285t267 $12,722,299 101.16 104.16 104.16 % Change From FY 2025 Budget 0.6 % 5.5 % (42.9)% 63.5 % 2.5 % 437,032 3.6 % Page 861 of 1214 Wellmark 2025 Avera e Median $666.60 $620.00 BLS (NE) A0428 $620.00 $855.35 $760.00 BLS (E) A0429 $465.00 $857.18 $755.00 ALS1 (NE) A0426 ALS1 (E) A0427 ALS2 A0433 $735.00 $1,065.00 $1,258.00 $1,037.83 $1.403.71 $1,702.90 $962.90 $1,311.00 $1,509.01 Metro/Rural Mileage $678.00 $14.00 $62.75 $296.11 $246.19 $18.94 $51.00 $300.00 $250.00 $18.00 Page 862 of 1214