The URL can be used to link to this page

Finance Fiscal Year 2027 Budget Presentation Copyrighted April 15, 2026 City of Dubuque BUDGET PRESENTATIONS # 4. City Council ITEM TITLE: Finance Fiscal Year 2027 Budget Presentation SUMMARY: SUGGUESTED DISPOSITION: ATTACHMENTS: 1. 27 Policy Book Volume IV - Finance Updated 2. Finance - FY27 Budget Presentation_2026_04_15 Page 1366 of 1455 Finance �� Page 1367 of 1455 This page intentionally left blank. 72 Page 1368 of 1455 FINANCE DEPARTMENT % Change FY 2025 FY 2026 FY 2027 From FY Budget Highlights Actual Budget Requested 2026 Budget Expenses Employee Expense $2,362,925 $2,675,048 $ 2,863,355 7.0 % Supplies and Services $1,716,273 $1,188,388 $ 1,470,053 23.7 % Electric and Gas Utility Franchise Fee Rebates $ 771,499 $ 871,978 $ 1,082,524 24.1 % Investment Manager and Custodial Service Fees $ 56,031 $ 53,620 $ 58,620 9.3 % Machinery and Equipment $ 5,058 $ 44,379 $ 17,500 -60.6 % Non-Expense Accounts $ 6,184 $ (7,871) $ (10,297) 30.8 % Total $4,917,970 $4,825,542 $ 5,481,755 13.6 % Abated Debt- General Ledger Software $ 50,700 $ 50,404 $ 48,001 -4.8 % Abated Debt- Franchise Fee Litigation $ 198,091 $ 195,825 $ 196,475 0.3 % Total Expense $5,166,761 $5,071,771 $ 5,726,231 12.9 % Resources Miscellaneous Revenue $ 125,091 $ 110,481 $ 111,900 1.3 % Electric and Gas Utility Franchise Fees $ 969,590 $1,067,803 $ 1,278,999 19.8 % Sales Tax 20% for Debt Abatement $ 50,700 $ 50,404 $ 48,001 -4.8 % Overhead & Utility Billing Recharges to Enterprise Funds $2,932,998 $3,117,529 $ 3,559,645 14.2 % Greater powntown TIF Loan Repayment $ — $ — $ 11,979 0.0 % Total Revenue $4,078,379 $4,346,217 $ 5,010,524 15.3 % PropertyTaxSupport $1,088,382 $ 725,554 $ 715,707 $ (9,847) Percent Increase (Decrease) (1.36)% Personnel -Authorized FTE 24.51 25.51 26.31 Improvement Package Summary 1 of 3 This improvement package was submitted as recurring but is being recommended as non-recurring. This improvement package is to provide funding for consultants to assist the City in expanding and strengthening its safety programs, building on current initiatives and implementing procedures within departments. This improvement package request supports the City Council goal: Healthy and Safe Community. Related Cost: $25,000 GDTIF Loan Repay Non-Recurring Recommend -Yes Related Revenue: $19,555 Administrative Overhead Non-Recurring Net Cost: $ 5,445 Activity:Accounting 73 Page 1369 of 1455 2of3 This improvement package was submitted as recurring but is being recommended as non-recurring. This improvement package provides funding to ensure the City can promptly replace and maintain critical safety equipment to protect employees and the public. These funds enable rapid emergency response and support compliance with safety regulations identified through safety walkthroughs, audits, or near-miss reports, primary for needs that may not be budgeted within individual departments. This improvement package request supports the City Council goal: Healthy and Safe Community. Related Cost: $10,000 GDTIF Loan Repay Non-Recurring Recommend -Yes Related Revenue: $ 7,822 Administrative Overhead Non-Recurring Net Cost: $ 2,178 Activity:Accounting 3of3 This improvement package was submitted as recurring but is being recommended as non-recurring. The purpose of this improvement package is to provide funding to acquire and sustain technology is essential to a safe, secure, and reliable operating environment for employees and the public. Investment in modern, safety-focused systems—such as Safety Data Sheet (SDS) management and preventive maintenance software—enables early identification of safety risks, accelerates incident response, and supports compliance with applicable safety, security, and data protection requirements. Proactive investment in these technologies reduces the likelihood and severity of incidents, ensures continuity of operations, and protects people, data, and critical assets. This improvement package request supports the City Council goal: Healthy and Safe Community. Related Cost: $20,000 GDTIF Loan Repay Non-Recurring Recommend -Yes Related Revenue: $15,644 Administrative Overhead Non-Recurring Net Cost: $ 4,356 Activity:Accounting Significant Line Items Employee Expense 1. FY 2027 employee expense reflects a 3% wage package increase for non-bargaining employees and 3.25% wage package increase for operating engineers as per the collective bargaining agreement between the City of Dubuque and the International Union of Operating Engineers which is in place from July 1, 2024 through June 30, 2029. 2. The lowa Public Employee Retirement System (IPERS) City contribution of 9.44% is unchanged from FY 2026. The employee contribution of 6.29% is unchanged from FY 2026. 3. The City portion of health insurance expense is increased from $1,119 in FY 2026 to $1,175 in FY 2027 per month, per contract, which results in the annual cost to be increased by $14,762 or 5%. The increase per contract is due to the city contribution increasing 5.00°/o because of increasing health costs. 4. Overtime is unchanged from $7,950 in FY 2026 to $7,950 in FY 2027. FY 2025 actual was $317. 5. In FY 2026, Safety & Purchasing Interns (0.80 FTE) are requested for approval at the April 6, 2026 City Council meeting. Due to the timing of these budget documents, the FY 2027 budget includes these positions as approved. If these positions are denied, they will be remove from the FY 2027 budget. 74 Page 1370 of 1455 Supplies & Services 6. Electric Franchise Fee Refund increased from $817,268 in FY 2026 to $1,016,968 in FY 2027. FY 2025 actual was $705,943. The increased budget is based on the annualized FY 2026 actuals. This line item represents refunds paid related to electric utility franchise fees. Electric utility providers collect franchise fees from their customers in the City limits through monthly billing. Electric utility providers then remit franchise fee revenue to the City. City ordinances allow sales tax exempt entities to request a refund from the City for the electricity franchise fees they pay. 7. Natural Gas Franchise Fee Refund increased from $54,710 in FY 2026 to $65,556 in FY 2027 based on FY 2025 actual of $65,556. This line item represents refunds paid related to natural gas utility franchise fees. Gas utility providers collect franchise fees from their customers in the City limits through monthly billing. Gas utility providers then remit franchise fee revenue to the City. City ordinances allow sales tax exempt entities to request a refund from the City for the gas franchise fees they pay. 8. Printing increased from $163,081 in FY 2026 to $167,067 in FY 2027. The FY 2025 actual was $166,911. This line item includes general printing and mailing needs such as envelopes, business cards, and brochures ($3,067), as well as outsourced mailing services for Utility Billing notices and bills ($164,000). 9. IT Recharges decreased from $125,898 in FY 2026 to $119,378 in FY 2027. This line item represents the recharge of Information Technology staff time related to processing checks, system back-ups and daily production for the financial software. 10. Technology Services increased from $640,349 in FY 2026 to $794,659 in FY 2027. This line item includes the following software subscriptions: % Change FY 2026 FY 2027 from FY 2026 Software Licenses Budget Budget Budget Finance Software $ 10,102 $ 10,102 - % Lease Management Software $ 13,696 $ 14,797 8 % a Online Reporting Software $ - $ 20,000 - % b Online Ticketing Software Licensing $ 9,845 $ 9,845 - % ERP Software $ 322,563 $ 372,936 16 % c Financial Service Contract $ 41,628 $ 48,556 17 % d Balancing Act Budget Simulation $ 8,700 $ 8,700 - % Report Writer Software $ 110,000 $ 158,869 44 % e Indirect Rate Software $ 11,000 $ 11,000 - % ERP - Utility Billing $ 97,815 $ 124,254 27 % Kiosk Annual Maintenance $ 8,000 $ 8,000 - % Check Scanner $ 7,000 $ 7,600 9 % f Total $ 640,349 $ 794,659 24 % a) Lease Management Software increased 8% based on anticipated price increase from the vendor. b) Online Reporting Software replaced the old reporting software as it was not renewed after FY 2025. c) ERP Software modules increased based on the estimated contract price. d) Financial Service Contract increased 17% based on actual costs. 75 Page 1371 of 1455 e) Report Writer Software increased 44% based on FY 2025 actual. f) Check Scanner increased 9°/o based on FY 2025 actual plus an anticipated rate increase. 11. Credit Card Charge decreased from $45,439 in FY 2026 to $21,640 in FY 2027 based on the FY 2025 actual of $21,640. This line item represents fees paid for credit card transactions through the Payments system. Under the agreement with Payments system, all credit card transactions (online, phone and in person) have a 2.95% per transaction fee with a minimum fee of $2.50. This fee is passed directly to the utility billing customer. There is also a fee of $0.25 per e-check transaction for online and phone utility bill payments, which is absorbed by the City. Machinery & Equipment 12. Equipment replacement items at the maintenance level include ($17,500): Finance Machinery and Equipment Accounting/Payrol I/Treasury Smartphones $ 1,200 Utility Billing/Parking Tickets Chairs $ 6,300 Total Equipment $ 7,500 Debt Service 13. Annual debt service payment includes the following ($245,905): Call Final Amount Debt Series Source Purpose Payment Date $ 196,475 2016A G.O. Debt Levy Franchise Fee Settlement 2035 $ 15,201 2021A G.O. Sales Tax General Ledger Software 2041 2028 $ 34,229 2022A G.O Sales Tax General Ledger Software 2042 2029 $ 245,905 Total Finance Debt Service Revenue 14. Franchise Fees increased from $6,106,745 in FY 2026 to $7,102,341 in FY 2027. FY 2025 actual was $5,601,898. Electric and natural gas utility providers collect franchise fees from customers in the City limits through monthly billing. The utility providers then remit franchise fee revenue to the City. i. Electric Franchise Fee increased from $5,075,053 in FY 2026 to $5,358,847 in FY 2027. FY 2025 actual was $3,858,403. ii. Natural Gas Franchise Fee increased from $1,031,692 in FY 2026 to $1,743,494 in FY 2027. FY 2025 actual was $1,743,494. 15. Forfeitures/Penalties increased from $9,363 in FY 2026 to $17,225 in FY 2027. FY 2025 actual was $26,075. This line item represents administrative collection fees and administrative fees for tax liens. 76 Page 1372 of 1455 16. Reimbursements decreased from $95,000 in FY 2026 to $88,753 in FY 2027. The FY 2025 actual was $88,759. This line item includes the rebate revenue received on City purchases made with purchase cards (1% rebate) as well as enrolled virtual card vendor spend as rebate revenue (1°/o rebate). A virtual card payment is equivalent to that of a credit card transaction. Suppliers that choose to participate in the virtual card program receive an automated email notification for each processed payment from the Finance Department. This replaces a traditional check or ACH transaction, pending vendor acceptance into the City's virtual card program, and captures additional transactions not typically paid using a purchasing card. These emails contain a link to a secure web portal where the supplier obtains the unique Visa credit card account number, the amount to charge, and the other pertinent details of the transaction needed to process and reconcile the payments using their Point-of-Sale device/software. The credit card account number changes with each payment so suppliers are not required to keep this information on file. The standard processing fees administered by the supplier's acquiring bank still apply. 17. Revenue received from Enterprise Funds for Utility Billing and administrative overhead charges increased from $3,117,529 in FY 2026 to $3,559,645 in FY 2027. Miscellaneous 18. City-wide interest revenue decreased from $6,146,519 in FY 2026 to $5,174,250 in FY 2027. The FY 2025 actual was $9,457,260. The FY 2027 budget is based on projected cash balance, projected interest rates, and the new banking services agreement tied to a thirteen week T-bill plus five basis points. Interest by Fund FY 2025 Actual FY 2026 Budget FY 2027 Budget General Fund $ 4,799,000 $ 2,300,097 $ 1,620,974 PEG Equipment Fund $ 45,127 $ 720 $ 34,718 Dubuque Industrial Center West TIF $ 175,998 $ 169,731 $ 179,955 Greater powntown TIF $ 585,269 $ 460,033 $ 514,323 Technology Park TIF $ 6,542 $ 4,587 $ 7,432 Lake Ridge TIF $ 23 $ - $ 21 North Cascade TIF $ 22,680 $ 27,326 $ 54,403 English Ridge TIF $ 6,221 $ 13,834 $ 17,629 South Pointe TIF $ 5,675 $ 3,814 $ 13,014 Rustic Point TIF $ 4,550 $ 3,643 $ 13,822 Downtown Loan Pool $ 88,441 $ 87,185 $ 82,475 Veterans Memorial Maintenance $ 9,383 $ 8,433 $ 8,722 Library Trust $ 47,344 $ 45,124 $ 42,955 Police Canine Trust $ 371 $ 347 $ 120 Airport Customer Facility Charge $ 12,233 $ 10,878 $ 10,463 Special Assessment $ 1,135 $ 3,971 $ 602 Housing Choice Voucher $ 97 $ 904 $ 342 Media Services $ 9,953 $ 21,829 $ 130 Construction Escrow $ - $ 225 $ - Debt Service $ 5 $ - $ 1,358 Street Construction $ 314,995 $ 330,430 $ 261,248 DICW Construction $ 1,418 $ 1,322 $ 1,279 Sales Tax Increment $ 757,451 $ 679,168 $ 590,745 �� Page 1373 of 1455 Interest by Fund FY 2025 Actual FY 2026 Budget FY 2027 Budget Sales Tax 20% $ 210,539 $ 216,285 $ 197,443 General Construction $ 95,932 $ 69,193 $ 46,498 Golf Construction $ 4,794 $ 5,375 $ 3,100 Airport Construction $ 15,980 $ 18,501 $ 12,858 Passenger Facility Charge $ 94 $ 2,859 $ 992 Lyons Peony Trust $ 4,208 $ 6,991 $ 2,932 Library Gift Trust $ 814 $ 766 $ 674 Water Operations $ 433,213 $ 427,045 $ 212,517 Water Capital $ 125,943 $ 75,549 $ 352,184 Salt Operations $ 2,942 $ 2,987 $ 2,253 Sanitary Sewer Operations $ 217,729 $ 213,232 $ 193,156 Sanitary Capital $ 123,223 $ 98,590 $ 34,869 Stormwater $ 310,206 $ 273,769 $ 92,144 Stormwater Capital $ 22,931 $ 16,215 $ 165,784 Parking Operations $ 43,809 $ 24,606 $ - Parking Capital $ 57,701 $ 54,239 $ 31,719 Refuse Operations $ 54,183 $ 91,227 $ 22,160 Transit Capital $ 114 $ 136 $ 62 LandfillOperations $ 638,194 $ 375,353 $ 346,171 Total $ 9,256,460 $ 6,146,519 $ 5,174,246 �$ Page 1374 of 1455 Finance Department Organization Chart FINANCE DEPARTMENT ORGANIZATION CHART �� i ; , i i I. i i � i I � ,i i I I I � � , I I II � � ii � �� 79 Page 1375 of 1455 FINANCE DEPARTMENT The City of Dubuque Finance Department promotes excellence internally through all-encompassing communication, support, and teamwork and strives for authentic connections between unique individuals to create harmonious service to our citizens and co-workers. The Finance Department strives to create an environment that is inclusive, transparent, accessible, and forged by clear communication, providing dependable customer service in a fun and enjoyable environment. We are unique. We are Dubuque. °,. . �- � • . I . SUCCESS IS ABOUT PEOPLE, PLANNING AND PARTNERSHIPS LEADING TO OUTCOMES PLANNING The Finance Department works with all City Departments and Divisions to ensure all internal and PEOPLE extemal reporting is relevant; The Finance Department accurate; and timely. communicates the financial position of the Ciry to the citizens; bond holders, financial institutions and '��,\ � � � state agencies through the � � �,Y comprehensive annual financial 1 I\ . �r�il� report and vanous required state ! reports. The Utility Billing Department pARTNERSHIPS communicates to the citizens through direct contact, phone, To meet the standards of extemal reporting, the email; website, and monthiy Finance Department works with the State of lowa newsletters. as well as our extemal auditors, bond counsels, financial advisors, investment managers and local � financial institutions, insurance providers, and the Budget Office. Utility billing staff works with Landlords, County Treasurer; and several social service organizations _ within the community. $� Page 1376 of 1455 FINANCE DEPARTMENT FY 2025 FY 2026 FY 2027 Full-Time Equivalent 24.51 25.51 26.31 Resources and Property Tax Support $4,000,000 $3,000,000 $2,000,000 $1,000,000 $0 M�S��ReVe�Ue�erhead Rechar9e�er Meter Rechar9esro'Pe�`J�aX SUppo tiC�ty Fca��h�se Fees O Wa P U � FY 2025 Actual FY 2026 Budget FY 2027 Recomm'd The Finance Department is supported by 26.31 full-time equivalent employees, which accounts for 50.00% of the department expense as seen below. Overall, the department's expenses are expected to increase by 12.90°/o in FY 2027 compared to FY 2026. Expenditures by Category by Fiscal Year Employee Expense �2,362,9$2,675,048 $2,863,355 $1,716,273 Supplies and Services $1,188,388 $1,470,053 $771,499 Franchise Fee Rebates $871,978 $1,082,524 Machinery and Equipment �$44 379 $17,500 $6,184 Non-Expense Accounts $198,091 Debt Service $195,825 $196,475 �� O� O� O� O� O� O� ��0 O��O h��O O��O h��O O��O +s� ��, �� ,� ��,. �n�� FY 2025 Actual FY 2026 Budget FY 2027 Recomm'd $� Page 1377 of 1455 FINANCE DEPARTMENT Financial Service Mission & Services Financial Services preserve the City's strong financial condition through responsible financial strategies and effective management of City resources. Responsibilities include financial policy, cash management, debt management, accounting, payroll, accounts payable, purchasing, risk management, grant assistance, auditing and reporting for the City of Dubuque. Financial Service Funding Summary FY 2027 FY 2025 Actual FY 2026 Budget Requested Expenditures $3,344,346 $3,157,577 $3,804,030 Resources $1,601,169 $1,679,456 $2,114,142 Financial Service Position Summa FY 2027 Chief Financial Officer 1.00 Finance Manager 1.00 Purchasing & Risk Manager 1.00 A/R &A/P Clerk 1.00 Purchasing/Safety Coordinator 1.00 Budget/Financial Analyst 2.00 Senior Payroll Accountant 1.00 Payroll Systems Analyst 1.00 Accountant 2.00 Project Manager 0.50 Purchasing & Safety Interns 0.80 Finance Intern 1.75 Total FT Equivalent Employees 14.05 Performance Measures City Council Goal: Financially Responsible, High Performance City Organization: Sustainable and Effective Service Delivery � Activity Objective: Provide transparency of City finances through the Comprehensive Annual Financial Report (CAFR). Performance Measure (KPI) Target FY 2024 FY 2025 FY 2026 Performance Actual Actual Estimated Indicator Receive the Certificate of Excellence Yes Yes Yes Yes Goal Met in Financial Reporting 82 Page 1378 of 1455 FINANCE DEPARTMENT Utility Services Mission & Services Utility Services is responsible for maintaining positive customer relations for over 24,000 customers. Utility services include water, sewer, stormwater and refuse. Utility Billing staff work with customers answer questions, schedule service, solve problems and collect payments. The billing activity manages the customer data base and depository for all utility billing and parking violations. Bills are computed and issued, and monies are received and recorded. Staff is available to address customer's service needs and billing inquiries. Utilit Services Fundin Summa FY 2025 FY 2026 FY 2027 Actual Budget Requested Expenditures $996,516 $1,129,372 $1,128,260 Resources $1,052,845 $1,140,777 $1,127,599 Utilit Services Position Summa FY 2027 Utilit Billin Su ervisor 1.00 Finance Intern 1.26 Account Clerk I 3.00 Cashier 4.00 Total FT Equivalent 9 26 Employees Performance Measures City Council Goal: Financially Responsible, High Performance City Organization: Sustainable and Effective Service Delive Activity Objective: Improve utility billing processes and procedures and service delivery � through the use of technology. Performance Measure (KPI) Target FY 2023 FY 2024 FY 2025 Performance Actual Actual Estimated Indicator °/o of City water customers using the 50% 44% 55% 55% Goal Met online customer water portal % of UB customers using e-billing 20% 19% 23% 20% Goal Met °/o of UB customers using direct 30% 37% 38% 40% Goal Met payment (ACH) 83 Page 1379 of 1455 FINANCE DEPARTMENT Budget Mission & Services The Budget Office is responsible for the preparation, development, reconciliation, compliance, and implementation of the City's annual operating and five-year capital budgets. Included in this work is the development of all budget reporting guidelines, debt issuance, and compliance with Local and State reporting requirements. In addition, the Budget Office coordinates with various City departments with reporting and filing obligations of alternative funding sources such as grants and user fees. Maintenance of the five-year financial plan is critical in providing decision makers with strategic financial information. Budget staff regularly monitor and report on operating and capital budget activities, as well as report on debt-related activities. Budget Funding Summary FY 2025 FY 2026 FY 2027 Actual Budget Requested Expenditures $560,627 $538,593 $549,465 Resources $0 $0 $0 Budget Position Summary FY 2027 Budget/Financial Analyst 2.00 Budget Manager 1.00 Total FT Equivalent Employees 3.00 Performance Measures City Council Goal: Financially Responsible, High Performance City Organization: Sustainable and Effective Service Delivery Activity Objective: Engage and empower residents to provide input and participate in the � budget process. Performance Measure (KPI) Target FY 2024 FY 2025 FY 2026 Performance Actual Actual Estimated Indicator # of resident budgets submitted on Balancing Act 100 8 0 5 Goal Not Met Budget Simulation�` # of individuals reached through budget public Annually 11 15 22 Goal Not Met engagement sessions 2 Activity Objective: Promote transparency and communicate budget information to residents in a user-friendly and understandable way. # page views: Balancing Act +2% 335 171 459 Goal in Budget Simulation Tool* Annually Progress *Balancing Act was launched in Fiscal Year 2019 84 Page 1380 of 1455 Recommended Operating Revenue Budget - Department Total 74 - FINANCE DEPARTMENT FY 2024 FY 2025 FY 2026 FY 2027 Fund/Account/Account Title Actual Actual Budget Recomm'd 100 - General 4A - Charges for Services 45300 - Forfeitures/Penalties (9,363) (26,075) (9,363) (17,225) 45305 - Collection Fees 273 1,257 - - 45500 - Miscellaneous Chg for Svcs (424) (228) (424) (228) 47100 - Reimbursements (100,277) (88,759) (95,000) (88,753) 47150 - Refunds (75) (117) - - 47820 - Specialized Services (5,528) (5,364) (5,694) (5,694) 4A - Charges for Services Total (115,394) (119,286) (110,481) (111,900) 4N -Transfers 49600 -Transfer in Water Op (477,274) (640,620) (683,609) (781,620) 49610 -Transfer In Sanitary Op (516,315) (651,128) (694,558) (781,620) 49620 -Transfer in Storm Op (439,437) (635,390) (678,159) (781,620) 49650 -TransferinParkingOp (111,831) (151,069) (154,418) (172,258) 49670 -Transfer in Refuse Op (516,315) (648,694) (692,023) (781,620) 49950 -Transfer in DMASWA Gen (140,187) (206,097) (214,762) (260,907) 4N -Transfers Total (2,201,359) (2,932,998) (3,117,529) (3,559,645) 200 - Debt Service 4N -Transfers 49304 -Transfer in Sales Tax 20% (51,661) (50,700) (50,404) (48,001) 4N -Transfers Total (51,661) (50,700) (50,404) (48,001) 813 - Stores/Printing 4A - Charges for Services 47860 - Central Stores Services (8,977) (5,804) - - 4A - Charges for Services Total (8,977) (5,804) - - 4N -Transfers 49100 -Transfer in General Fund - (33,339) - - 4N -Transfers Total - (33,339) - - FINANCE DEPARTMENT -Total (2,377,391) (3,142,127) (3,278,414) (3,719,546) 85 Page 1381 of 1455 Recommended Operating Expenditure Budget - Department Total 74 - FINANCE DEPARTMENT FY 2024 FY 2025 FY 2026 FY 2027 Fund/Account/Account Title Actual Actual Budget Recomm'd 6A - Salaries &Wages 100 - General 60100 - Salaries-Regular Full Time 1,489,235 1,635,304 1,821,431 1,942,523 60200 - Salaries - Regular Part Time 47,335 78,672 59,516 61,284 60300 - Hourly Wages -Temp/Seasonal 70,138 41,943 129,827 157,865 60400 - Overtime 8,305 317 7,950 7,950 60630 - Special Pay Sick Lv Payout Ret - 5,724 8,001 7,966 60635 - Special Pay Sick Lv Payout 50% 2,499 1,610 2,510 1,204 60640 - Special Pay - Vacation Payout - 17,598 - - 60710 - Special Pay - Parental Leave 42,342 3,269 - - 60760 - Spec Pay - Moving Allowance 7,085 - - - 6A - Salaries &Wages Total 1,666,939 1,784,437 2,029,235 2,178,792 6B - Employee Benefits 100 - General 61100 - FICA- City Contribution 117,701 129,879 155,236 166,679 61300 - IPERS - City Contribution 152,253 162,105 190,568 204,411 61510 - Health Insurance 301,160 282,110 295,306 310,068 61540 - Life Insurance 940 984 1,012 1,012 61600 - Workers' Compensation 2,620 3,411 3,691 2,393 61615 - Insurance Premium 1,633 - - - 6B - Employee Benefits Total 576,307 578,489 645,813 684,563 6C - Staff Development 100 - General 62100 -Association Dues 4,658 6,172 6,304 8,704 62200 - Subscriptions 511 - 522 - 62325 - Mileage - - - 2,402 62400 - Meetings & Conferences 10,136 11,524 18,152 18,205 62500 - Education Reimbursement 4,191 36,179 17,500 15,800 6C - Staff Development Total 19,496 53,875 42,478 45,111 6D - Repair/Maint/Util 100 - General 63730 - Telecommunications 2,946 3,482 2,946 5,418 813 - Stores/Printing 63730 - Telecommunications 7,262 8,195 7,262 8,195 6D - Repair/Maint/Util Total 10,208 11,677 10,208 13,613 6E - Contractual Svcs 100 - General 86 Page 1382 of 1455 Recommended Operating Expenditure Budget - Department Total 74 - FINANCE DEPARTMENT FY 2024 FY 2025 FY 2026 FY 2027 Fund/Account/Account Title Actual Actual Budget Recomm'd 64010 -Accounting &Auditing 24,175 56,843 23,500 45,871 64013 - Investment Custodial 13,620 13,519 13,620 13,620 64014 - Investment Management 39,044 42,511 40,000 45,000 64015 - Financial Service Fees 5,392 113 5,392 113 64020 -Advertising 9,320 4,756 8,950 8,950 64030 - Outsourced Labor 52,995 50,155 - - 64045 - Bad Debt Expense 95 1,896 - - 64062 - Refunds - 1,633 - - 64064 - Gas Franchise Fee Refunds 48,979 65,556 54,710 65,556 64065 - Electric Franchise Fee Refunds 681,056 705,943 817,268 1,016,968 64080 - Insurance - Property (2) (1) - - 64081 - Insurance - Liability 38,436 36,770 27,373 25,538 64110 - Legal 15,245 2,324 - - 64140 - Printing 145,969 166,911 163,081 167,067 64145 - Copying 1,234 859 440 1,859 64150 - Rental - Equipment 5,919 - 5,919 - 64160 - Rental - Land/Bldgs/Parking 4,896 5,056 4,896 85,176 64190 - Technology Services 960,993 630,759 640,349 794,659 64191 - IT Recharges 103,352 126,461 125,898 119,378 64195 - Credit Card Charge 45,439 21,640 45,439 21,640 64800 - Courier Fee 3,735 3,675 3,735 3,675 64900 - Other Professional Service 751,156 511,373 53,000 83,156 64990 - Other Contractual Service - - - 25,000 813 - Stores/Printing 64004 - Internal Service Charge 35,158 6,184 (7,871) (10,297) 64145 - Copying 609 2,102 609 2,102 6E - Contractual Svcs Total 2,986,815 2,457,038 2,026,308 2,515,031 6F - Commodities 100 - General 65045 - Technology Equipment 10,334 4,608 41,679 1,200 65050 - Other Equipment - - - 10,000 65060 - Office Supplies 14,421 4,831 3,895 3,031 65070 - Operating Supplies 184 - 500 500 65080 - Postage/Shipping 9,023 8,708 9,474 9,143 65100 - Safety Supplies 1,316 1,819 1,500 1,819 65925 - Uniform Purchase 1,548 1,371 1,752 1,752 65990 - Other Supplies 2 64 - - $� Page 1383 of 1455 Recommended Operating Expenditure Budget - Department Total 74 - FINANCE DEPARTMENT FY 2024 FY 2025 FY 2026 FY 2027 Fund/Account/Account Title Actual Actual Budget Recomm'd 65999 - Cash Over and Short (167) 3 — — 6F - Commodities Total 36,661 21,404 58,800 27,445 6G - Capital Outlay 100 - General 67210 - Furniture/Fixtures 6,827 — 2,700 6,300 67250 - Office Equipment — 450 — — 6G - Capital Outlay Total 6,827 450 2,700 6,300 6H - Debt Service 100 - General 68990 - Paying Agent Fees 10,000 10,600 10,000 10,900 200 - Debt Service 68010 - Principal Payment 169,358 173,543 175,024 179,243 68020 - Interest Payments 79,009 75,248 71,205 65,233 6H - Debt Service Total 258,367 259,391 256,229 255,376 FINANCE -Total 5,561,620 5,166,761 5,071,771 5,726,231 $$ Page 1384 of 1455 Recommended Expenditure Budget Report by Activity & Funding Source 74 - FINANCE DEPARTMENT FY 2025 FY 2026 FY 2027 Fund/Activity Actual Budget Recomm'd 7401 -Accounting 100 - General 6A- Salaries & Wages 982,301 1,195,483 1,297,785 6B - Employee Benefits 298,282 354,561 378,754 6C - Staff Development 36,106 25,074 27,521 6D - Repair/Maint/Util 1,073 1,132 3,009 6E - Contractual Svcs 1,999,884 1,558,618 2,064,795 6F - Commodities 15,650 11,809 21,266 6G - Capital Outlay 450 900 - 6H - Debt Service 10,600 10,000 10,900 7401 - Accounting Total 3,344,346 3,157,577 3,804,030 7402 - Budget 100 - General 6A- Salaries & Wages 320,986 308,271 333,339 6B - Employee Benefits 94,637 93,668 99,778 6C - Staff Development 3,732 7,517 5,700 6D - Repair/Maint/Util 1,353 859 1,353 6E - Contractual Svcs 139,756 126,535 108,995 6F - Commodities 164 843 300 6G - Capital Outlay - 900 - 7402 - Budget Total 560,628 538,593 549,465 7403 - Utility Billing 100 - General 6A- Salaries & Wages 481,150 525,481 547,668 6B - Employee Benefits 185,569 197,584 206,031 6C - Staff Development 14,038 9,887 11,890 6D - Repair/Maint/Util 1,056 955 1,056 6E - Contractual Svcs 309,113 348,417 349,436 6F - Commodities 5,590 46,148 5,879 6G - Capital Outlay - 900 6,300 7403 - Utility Billing Total 996,516 1,129,372 1,128,260 7404 - Stores Inventory 813 - Stores/Printing 6E - Contractual Svcs (5,050) - - 7404 - Stores Inventory Total (5,050) - - 7405 - Centralized Multifunction 813 - Stores/Printing 89 Page 1385 of 1455 Recommended Expenditure Budget Report by Activity & Funding Source 74 - FINANCE DEPARTMENT FY 2025 FY 2026 FY 2027 Fund/Activity Actual Budget Recomm'd 6D - Repair/Maint/Util 8,195 7,262 8,195 6E - Contractual Svcs 14,255 (7,262) (8,195) 7405 - Centralized Multifuction Total 22,450 — — 7406 - Centralized Phone 813 - Stores/Printing 6E - Contractual Svcs (919) — — 7406 - Centralized Phone Total (919) — — 7480 - Debt Service 200 - Debt Service 6H - Debt Service 248,791 246,229 244,476 7480 - Debt Service Total 248,791 246,229 244,476 FINANCE DEPARTMENT TOTAL 5,166,762 5,071,771 5,726,231 90 Page 1386 of 1455 CITYOFDUBUQUE , IOWA DEPARTMENT DETAIL - PERSONNEL COMPLEMENT 74 FINANCE DEPARTMENT FY 2025 FY 2026 FY 2027 FD JC WP-GR JOB CLASS FTE BUDGET FTE BUDGET FTE BUDGET 60100 Full Time Employee Expense 100 5030 0E-06 ACCOUNT CLERK I 3.00 $ 167,885 3.00 $ 172,124 3.00 $ 181,234 100 5565 NB-11 ACCOUNTANT 2.00 $ 136,293 2.00 $ 143,096 2.00 $ 155,191 100 5010 NB-07 ADMIN SUPPORT PROF 1.00 $ 56,146 1.00 $ 60,159 - $ - 100 5060 NB-07 A/R&A/P CLERK - $ - - $ - 1.00 $ 65,177 100 1255 NB-18 BUDGET MANAGER 1.00 $ 119,671 1.00 $ 127,066 1.00 $ 145,296 100 1325 NB-14 BUDGET/FINANCIALANALYST 3.00 $ 256,449 4.00 $ 354,817 4.00 $ 376,326 100 5170 0E-05 CASHIER 4.00 $ 209,124 4.00 $ 209,551 4.00 $ 222,082 100 1265 NB-21 CHIEFFINANCIALOFFICER 1.00 $ 161,392 1.00 $ 170,554 1.00 $ 175,614 100 1260 NB-18 FINANCE MANAGER 1.00 $ 133,317 1.00 $ 134,136 1.00 $ 148,575 100 5575 NB-12 PAYROLLACCOUNTANT 1.00 $ 73,994 1.00 $ 78,369 1.00 $ 85,976 100 1335 NB-10 PAYROLL SYSTEMS ANALYST 1.00 $ 64,376 1.00 $ 78,198 1.00 $ 80,527 100 4055 NB-16 PURCHASING&RISK MANAGER 1.00 $ 127,920 1.00 $ 132,295 1.00 $ 136,226 PURCHASING/SAFETY 100 8535 NB-12 COORDINATOR 1.00 $ 82,390 1.00 $ 87,067 1.00 $ 89,651 100 3805 NB-12 UTILITY BILLING SUPERVISOR 1.00 $ 89,560 1.00 $ 73,999 1.00 $ 80,648 TOTAL FULL TIME EMPLOYEES 21.00 $1,678,517 22.00 $1,821,431 22.00 $1,942,523 60200 Part Time Employee Expense 100 1250 NB-16 PROJECT MANAGER 0.50 $ 63,207 0.50 $ 59,516 0.50 $ 61,284 TOTAL PART TIME EMPLOYEES 0.50 $ 63,207 0.50 $ 59,516 0.50 $ 61,284 60300 Temporary Employee Expense 100 5555 NB-03 FINANCE INTERN 3.01 $ 121,752 3.01 $ 129,827 3.01 $ 122,330 100 5555 NB-03 SAFETY&PURCHASING INTERN - $ - - $ - 0.80 $ 35,535 TOTAL TEMPORARY EMPLOYEES 3.01 $ 121,752 3.01 $ 129,827 3.81 $ 157,865 TOTAL FINANCE DEPARTMENT 24.51 $1,863,476 25.51 $2,010,774 26.31 $2,161,672 91 Page 1387 of 1455 CITY OF DUBUQUE, IOWA ACTIVITY PERSONNEL COMPLEMENT SUMMARY FY 2025 FY 2026 FY 2027 WP- ACCT FD JC GR POSITION CLASS FTE BUDGET FTE BUDGET FTE BUDGET Accounting/Payroll/Treasury-FT General Fund 7401 60100 100 5565 NB-11 ACCOUNTANT 2.00 $ 136,293 2.00 $ 143,096 2.00 $ 155,191 ADMIN SUPPORT 7401 60100 100 5010 NB-07 PROF 1.00 $ 56,146 1.00 $ 60,159 - $ - 7401 60100 100 5060 NB-07 A/R&A/P CLERK - $ - - $ - 1.00 $ 65,177 BUDGET/FINANCIAL 7401 60100 100 1325 NB-14 ANALYST 1.00 $ 85,029 2.00 $ 173,612 2.00 $ 188,283 CHIEF FINANCIAL 7401 60100 100 1265 NB-21 OFFICER 1.00 $ 161,392 1.00 $ 170,554 1.00 $ 175,614 7401 60100 100 1260 NB-18 FINANCE MANAGER 1.00 $ 133,317 1.00 $ 134,136 1.00 $ 148,575 PAYROLL 7401 60100 100 5575 NB-12 ACCOUNTANT 1.00 $ 73,994 1.00 $ 78,369 1.00 $ 85,976 PAYROLL SYSTEMS 7401 60100 100 1335 NB-10 ANALYST 1.00 $ 64,376 1.00 $ 78,198 1.00 $ 80,527 PURCHASING &RISK 7401 60100 100 4055 NB-16 MANAGER 1.00 $ 127,920 1.00 $ 132,295 1.00 $ 136,226 PURCHASING/SAFETY 7401 60100 100 8535 NB-12 COORDINATOR 1.00 $ 82,390 1.00 $ 87,067 1.00 $ 89,651 Total 10.00 $ 920,857 11.00 $1,057,486 11.00 $1,125,220 Accounting/Payroll/Treasury-PT General Fund 7401 60200 100 1250 NB-16 PROJECT MANAGER 0.50 $ 63,207 0.50 $ 59,516 0.50 $ 61,284 Total 0.50 $ 63,207 0.50 $ 59,516 0.50 $ 61,284 Accounting/Payroll/Treasury-Temporary General Fund 7401 60300 100 5555 NB-03 FINANCE INTERN 1.75 $ 70,786 1.75 $ 75,481 1.75 $ 72,746 SAFETY& 7401 60300 100 5555 NB-03 PURCHASING INTERN - $ - - $ - 0.80 $ 35,535 Total 1.75 $ 70,786 1.75 $ 75,481 2.55 $ 108,281 Budget-General Fund 7402 60100 100 1255 NB-18 BUDGET MANAGER 1.00 $ 119,671 1.00 $ 127,066 1.00 $ 145,296 BUDGET/FINANCIAL 7402 60100 100 1325 NB-14 ANALYST 2.00 $ 171,420 2.00 $ 181,205 2.00 $ 188,043 Total 3.00 $ 291,091 3.00 $ 308,271 3.00 $ 333,339 Utility Billing/Parking Tickets-FT General Fund 7403 60100 100 5030 0E-06 ACCOUNT CLERK I 3.00 $ 167,885 3.00 $ 172,124 3.00 $ 181,234 7403 60100 100 5170 0E-05 CASHIER 4.00 $ 209,124 4.00 $ 209,551 4.00 $ 222,082 UTILITY BILLING 7403 60100 100 3805 NB-12 SUPERVISOR 1.00 $ 89,560 1.00 $ 73,999 1.00 $ 80,648 Total 8.00 $ 466,569 8.00 $ 455,674 8.00 $ 483,964 Utility Billing/Parking Tickets-Temporary General Fund 7403 60300 100 5555 NB-03 FINANCE INTERN 1.26 $ 50,966 1.26 $ 54,346 1.26 $ 49,584 Total 1.26 $ 50,966 1.26 $ 54,346 1.26 $ 49,584 92 Page 1388 of 1455 CITY OF DUBUQUE, IOWA ACTIVITY PERSONNEL COMPLEMENT SUMMARY FY 2025 FY 2026 FY 2027 WP- ACCT FD JC GR POSITION CLASS FTE BUDGET FTE BUDGET FTE BUDGET TOTAL FINANCE DEPARTMENT 24.51 $1,863,476 25.51 $2,010,774 26.31 $2,161,672 93 Page 1389 of 1455 This page intentionally left blank. 94 Page 1390 of 1455 1 1 � ' � , � � � � � Page 1391 of 1455 Finance Department The City of Dubuque Finance Department promotes excellence internally through all-encompassing communication, support, and teamwork and strives for authentic connections between unique individuals to create harmonious service to our citizens and co-workers. To create an environment that is inclusive, transparent, accessible, and forged by clear communication, providing dependable customer service in a fun and enjoyable environment. We are unique. We are Dubuque. Page 1392 of 1455 FINANCIAL SERVICES ��Y�� DuB E 2026 .Mnstrrpie.�nn�hr;l7issis.iFq,i *A � RESIDENT'S BUDGET GUIDE Recommended for Fiscal Year 2026 • Financial Policy • Cash Management • Debt Management � s k �� .r.. .'� 1 1 1 � -• ,•�� Y i�� • Accountin 2 � - ��` ��r �� M1 w J � � .._. ..�� _r� � �.u- � ' `�,�D��'f�'�'"�� .', j ,:�, r,�(� . • Pa ro I I �� .�� - t- � �tr=. y • . . . � �. �. � � � � � '� �_ ' -�� • Accounts Payable • � � � ' �� > . �� v�,�:.� , �� • �� i��l ' � • Purchasing ��:; = ,.. � . � � • Risk Management • �; � %��. .:. �4,. ' ' . , � � -- ... �.. � • GrantAssistance �, - � � � _ � �� • Auditing + Reporting - - � -4= � � • Utility Billing - = ( ~ � � • Budget � � � • Legislative Analysis � ' Page 1393 of 1455 New Faces r _s� � -.�'ti:�y`� ' , � /a � _ '_�, - _/0� '�� :j' .� �..,' + ' n ; i /, t� � � >, ,./�, �� r � - '/., ;� ';�-�� . � � � Part-Time Project Manager Budget/Financial Analyst Taj Chibnik Nikesh Shah Started January 26, 2026 Started November 3, 2025 Page 1394 of 1455 � � , � � � � • � � i � Accoun "n9/tafety 3.0 rchasing attd Man�ger 1.0 rdinator Bul9et/�inanci � - 1.0 FiE M t- nee Manager Cierk 1.0 FTE FTE Payr�U i�st - - �nahrst a tnterna udministra � 1.0 FTE Cl�rk 1'i lilie �� FiE 1.15 iers Project M � �E 0.50 't�ty Billing �_ Bodget�na � I�anager �.p ; � Anal�ts 1.0 FTE -..- • . . Finance Department "In the Finance Department, we are more than government employees behind policies, systems, and spreadsheets. We are members of the Dubuque community parents, grandparents, neighbors, volunteers, and service users who rely on the same streets, utilities, programs, and services that our work helps sustain. Every day, we serve as stewards of taxpayer dollars, upholding the integrity of the City's financial policies and lowa State Code with care, diligence, and respect for the people who trust us to get it right. We strive to make every dollar count through award winning financial management, transparent reporting, and a commitment to long term stability for our community. But our work goes beyond compliance. We are forward thinking problem solvers who embrace new technology, improve processes, and continually build our own skills so we can better support every department across the City. Whether implementing new software, creating tools that make information more accessible, or helping staff understand the financial impacts of their decisions, we are partners in delivering excellent public service. This is who we are people dedicated to ensuring Dubuque's financial strength today, while creating opportunities for tomorrow. We are proud to serve our community, because we are part of it." Page 1396 of 1455 Finance Department �- . , M r_. �a � ,� �' jc.'�-i.-,.- rl +, �w i.c*�� . � �-.� .r� � �� _� � i ( ,y� i`�r�~ � � r�� - T � �l�i �.» �i ...- ,�`r� � � � I � ' I � V _ � � 1.� �+ � ` � i I � , . �.. � I � �` � � • " ,. � ( - , � ��' ..., ' �:. r• ' , r , .- , �� ' �-\ '�� - — - /� � 1 � w �... � �� '� �f� � . ► � �l� , �, ��. �\�� t� �� I � ) `� � �' / � � ` � % � � , �� -� f�'. _ ' �`'� ��^ �. � i1 � � . � � �a� •�'";� � �� ;'��;; � �� _ � �� , � . � - Page 1397 of 1455 1 , 1 1 1 • � � , • \ � 1 � 1 � � , 3-Year Term Purpose Meets Quarterly • Review the actions and decisions of the City's investments and all money managers for compliance Gary Ruden with the City's Investment Policy & report any Molly Valaskey noncompliance to the City Council Daniel Garza • Review internal cash management practices and Lucian Paucean external agreements regarding the banking services Daniel Scott agreement, U .S. Treasuries, and certificates of deposits • To recommend, as needed, changes in the City's Investment Policy or cash management practices to the City Council • To review the investment performance of the City's investments and money managers and to report to the City Council concerning same at least quarterly Page 1398 of 1455 Finance Department FY2027 REQU ESTED PROPERTY TAX SU PPORT 715 707 11 . 20 � Average homeowner's* Net Property Tax property tax cost for the Support Finance Department (*Avg. home value of $213,211) Page 1399 of 1455 Finance Department PERFORMANCE MEASURES Goals On Track: Goals Improving : Goals That Needs Work: • GFOA Certificate of • # of resident budgets • # of individuals reached Excellence in Financial submitted on Balancing through budget public Reporting for ACFR Act Budget Simulation engagement sessions • GFOA Distinguished Budget Presentation Award • % of C ity wate r customers using the online water management portal • # of UB Customers using direct payment Page 1400 of 1455 � � • - . . : .�..- �,• -- � � � ♦ ♦ ♦ � .._._ �!► �-- � --.. ._� � � -- � � . �; � �' ,� Toul ■ ■ ■ ■ ,'� _— � 'tiE\�!_\BAII-�.a\u \'M T"� • Prov�de support for budget act�v�t�es � � - T«��o-� � � �� Y�A�sr�w 4�dre_ � \, across all de artments . � �� p � � � /�O� � A� A 3w�»aeu • Assist in development of budgets for each department • Oversee and manage total budget $265.3 million • Maintain and enforce adherence to budget decisions Page 1401 of 1455 � , 1 1 1 You are balanced. Where the Money Goes Spending Arfs,Parks and Recreafion,Library,and Convention and > Civic Center:51 2.9m Major Projects:$81.1 m � Sfreef Maintenance,Snow and Ice Gonfrol,Landfill,Traffic > • O n I i n e To o I s : O p e n B u d g e t' Engineering,and Project Engineering:S 1 I 9m Publit Safety:530.1 m > B a I a n c i n g Act, Tax p aye r Re ce i pt Sa�;�a�Y SeWe�,Sformwafar,Wa�e�,a�d > Refuse/Gorbage/Recycling:$20.Om � Planning,Neighborhoods,Housing and Community > Developmenf and Economic Development:514_4m • Develop/Manage City's annual operating budget and 5-year YOUR2020TAXRECEIPT C a p i ta I I m p rove m e n t P I a n Culture and Recreation $177.44 Five Flags Civic Center e $19.36 Recreation e $21.07 • Budget Documents : Resident's �ibrary 8 $64.25 Guide, Policy Budget, CIP Parks e $S�.o6 Grand River Center e $9.37 Bu d g et Arts & Cultural Affairs e $6.32 Capital Projects $116.74 Page 1402 of 1455 � ' • . ' � • • ' • • . • � • • ' i ' Policy Budqet - Volume for Each Meetinq Resident's Guide: Budqet in Brief Pq. 62 FINANCE DEPARTMENT Budgef in Brief %Change FY27 RECOMMENDED BUDGET FY 2025 FY 2026 FY 2027 From FY 7he Ciry's recommended budget provdes estimated revenues and expenditures fa programs and Budget Nighlights Actual Budget Requeated 2026 Budgst services to be provided dunng the fiscal year(rom Ji1y 1,2026 through June 30.2027.A separa0a capital Expenseg budget inGudes appropriatians fw inhastructure related Lo projeds. wch as roads, biildings, and Employee Ezpense 52.362,925 52.675,048 $2,863.355 7.0 96 equpmeM that may require more than ona fiscal year to complete or to acqure. Supplies and Services 51.716.273 51.188,388 $1.470.053 23.7% OPERATING 6 CAPRAL BUDGET SUMMARY ElacVic and Gas Utility Franchise Fee Rebales S 771.499 S 877.978 $1,082.524 24.1 96 OPERATING 184 630 982 CAPITAL 80 833 738 InvesVnent Manager and Custodial Service General Fund 95 693 628 Generel Fund 776 154 Fees $ 56.031 S 53.620 $ 58.620 9.3% S cial Revenue Funds 23 379 614 S cial Revenue Funds 4 460 468 Machinery and Equipment S 5.058 S 44.379 $ 7.500 -83.1% Debt Service Fund 12 58<115 Ca 'tal P 'ecfa Funds 32 698 414 NOn-Expense ACCounts $ 6.184 S (7.871) $ (10.297) 30.8 96 En 'se Funds 41 84 039 Ente rise Funds 40 93 571 Total 54,917,970 54.825,542 $5,471.755 13.4% Inlemal Servics Funds 6 04 411 Internal Servioe Funds 288 950 Trust 8 nc Funds 4 927 175 Trusl 8 Funds 1 479 181 Abated Debt-General Ledger Software S 50.700 S 50.404 $ 48,001 -4.8% Aba[ed Debt•Franchise Fee Litigatlon S 198.091 S 195.825 $ 196.475 0.3 96 APPROPRIATED BUDGET BY FUND Total Expense i5.166.761 E5,071,771 S 5,716,231 12.7% The City's to1a1 approprialed opera6ng budget ol 5184.6 miion is made up ol the general, spedal ravenue.debt service,anterpnse,internal service,and lrust and agency lunds.A complete self-conlained Resou�Ces budgeL including bWh revenues aM expenses,is prapaed fa�each of these tunds. Miscellaneous Revenue S 125.091 S 110.481 $ 111.900 1.3% ElecVic and Gas Utility Franchise Fees S 969.590 51.067.803 $1,278,999 19.8 96 FY27 Operating Appropriations by Fund Sales Tax 20%for Debt Abatement S 50J00 S 50.404 $ 48,001 -4.8 96 so«.r e.�..,�.ut Overhead 8 UUliry Billing Recharges ro ~0i'W�"'x n�.e a wy.��x Enterprise Funds 52,932,998 53.117,529 S 3,559.645 742 96 o.e,�.M Total Revenue i4.076,379 f4,346.217 S 4,998,545 15.0% 5�� Property Tax Support 51,088,382 S 725.554 $ 717.686 5 (7.868) ao.�,w.0 Percent Inaease(Deaease) (1.08)% P„�� Personnsl-Authorined FTE 2d.51 25.51 26.31 wr..sz sae w,w xx �neem�oa.i Aa�ox Tn�nM FunO 7% Imnrovement Package Summary c,�n.raiF��a szx 1 of 3 This improvement package was submitted as recuning but is being recommended as non-recurring. This imprrnement package is to provide funding for consultants to assist the City in expanding and Trensfers hom one fund to arwmer,such as a vanster trom the genarai tund to a cap�ai project(und to strengthening its safety programs. building on arrent initiatives and implementlng procedures within ortset casts of a rapital project,ae shown as an enpense(w transier)for the entity lund providing the depaM�ents. This improvement package request suppoRs the City Counal goal: Healthy and Safe fundng and as revenue 10 the lund receiving lhe transfer.In order ro dalermine the actual amount oi Communily. expendilures aulhorized by[he budgel,Ihe transtar amount must be exGuded. Related Cost: $25,000 GDTIF Loan Repay Non-Recurring Racommend-Yes N funds are ba4�nced in fiscai year 2027.7he City's gene�a�lurd is 6a�anced in 6scal year 2027. Related Revenue: $19,555 Administrative Overhead Non-Recurrirg Utiliy funds are balanced'n fiscal year 2027 as a resu�of rate increases. N@t COSt: $5,445 For a�di!ional in'orrra!ion on!he arrounl o'funding included for each'und.tIXal tunding hy de�:art�-�=-t. AClivRy:ACCOunting ard detailed ir�fc��natr�n or�eserves.=eN thN Finan_ial Sumrranes secb�r� Page 1403 of 1455 ' Balancing Act Page Views I :F� 2500 2333 B V DG ET 200° ENGAGEIVI ENT ■ ■ 1500 Launched Interactive �000 Budget Simulation & Taxpayer Recei pt i n 500 255 252 335 FY2019 171 o � FY2022 FY2023 FY2024 FY2025 2026 Page 1404 of 1455 • • • www.cityofdubuque.org/budget: ' ' ' ' ' ' ' � 1 ' � � � . • Dollars and Cents � DOLLARS � ° i � �� I� �E N T S Fiscal Year 2�22 � Open Budget " �'� ' ' . , .,.�. „ F`=' . � u '"' ` ..� �'i�lw I'�I� . � ., • Balancing Act � f- .l;;flf., ...__� .. �. �w ,�� . , �-� . x:.��.��. �... .. , ..�� , �� • Mak�ng Sense of • Taxpayer Receipt . . - � . . �-r. QtySavesSSMillioninlntereat, (��lars and Cents Credit Rating Upgraded � I 1 ''� .:�:�;�::� - ��;� www.c ityofd u b u q u e.o rg/f i n a n ce. ��t�� H":��MM?��p;��TM . .- � � a.�,�..a�.,_ _�..�=s__.��.,�d��..a��. wnn em+��ye.�. _� MYNm��N�Mc�m�n�w m , .um.�+«wYmae��erp��w eYym4unrin�wnllYwonulvn ��.ara � • Open Expenses � i1r«:� , . , � p� Page 1405 of 1455 � • • � � � • � � Goal : Provide residents with clearer, more accurate, and more meaningful financial information • Adding clearer explanations of what each column means • Renaming columns so information is easier to understand • Fixing areas where data isn't displaying correctly • Updating our financial crosswalk so capital expenses aren't shown as operating costs Page 1406 of 1455 ' � , � � � • � � � � � � • � Wondering about the impact of the proposed FY2027 property tax rates by ALL Dubuque taxing bodies? This calculator below allows you to enter the assessed values of your Dubuque residentlal property for the last two years to get an estimate how the proposed rates would impact your property taxes next year.(Fintl your property's assessed oalue�) Dubuque FY2027 Residential Property Tax Impact Estimator 2025 Assessed Value(1/1/25) 2024 Assessed Value(1/1/24) '�� - '��' � � � � � � � 405300 365400 School Dtstrict(DCSD) S1 124.5' S1 151.64 _ __ �..;� � City of Dubuque 5915.78 5889.17 S26 h1 2 99=: FY27 Tax Distribution by Entity Dubuque County 5516.16 5496.71 S1�45 ;92=_ NICC $94.09 $83.18 S10.92 13.12'/0 Sunn�crest hlancr ;4b 9' �?S�0 AE�Exte�tsic;n �10 05 '�10 25 CityAasessor $24.38 $22.34 S2.04 9.15?'. ■�" � TOTAL CONSOLIDATED TAX $2,732.01 $2,678.67 553.34 1.999'0 u��quecounay ■Hicc ■5unnyaes[r.tanc�r ■Ag Extensan ■Cily 0.sses.sor Calculabor Methodobgy:Proposed FY27 property tau rates used are:DCSD 512.48239.Ciry of Dubuque 510.1848,Dubuque Counry 55.72924,NICC 57.0444�, Sunny�crest Manor E.52134.Ag Extension 30-1158,and Ciry Assessor bD27081.This tool applies the ResideMial Rollback{44.53°."for FY27;47.43%for FY28)to the assessed values pro�ded.It then subtracts the standard lowa Homesoead CredR reducuon(54.850 in taxabie vaiue}and appl�es the proposedtactual lery rates for each ta�dng body.These rewRs are estirnates and may d+�from your final property tax statement due to other eligible credits or local exempuons. Page 1407 of 1455 � � � � � � Find assessments at Beacon.schneidercorp.com Valuation FY 2027 FY 2026 yCol�mn� v 2026 2025 2024 2023 Classification Residential Residential Residential Residential + Assessed Land Value .$41.900 �41,900 537.200 $37.200 + Assessed BuildingValue �0 �0 $0 S4 + Assessed Dtiti�e II i ng Val ue $21�.�00 �21�.300 �182.30� �191.�40 = Gross Assessed Value $257.200 $257.200 $220.000 $228,600 - Exempt V.=1ue $0 $0 �G SO = Net A�sed Value $257.200 $257_200 $220,000 $228.600 2025 ( 1 /1 /25) assessments - FY 2027 Budget is based on 2024 ( 1 /1 /24) assessments - FY 2026 Budget is based on Page 1408 of 1455 • � , 1 � � • � � 1 1 � 1 1 , FY 2026 FY 2027 (2024 Assessment) (2025 Assessment) CHG $ CHG % Total Assessed Value $220,000 $257,200 $37,200 16.91 % Multiply By: Residential Rollback 47.4316 % 44.5345 % -6. 11 % Equals: Taxable Value $104,350 $114,543 $10, 193 9.77% Divide by $1 ,000 $104.35 $114.54 $10 9.58% M u Iti ply By: FY27 City Tax Rate $10.06372 $10. 16480 $0. 10 0.99% E uals: FY27 Gross Cit Taxes $1 ,050. 15 $1 , 164.28 $114. 13 10.87% Homestead Credit $4850/$1000 $4.85 $4.85 $0.00 % M u Iti ply By: FY27 City Tax Rate $10.06372 $10. 16480 $0. 10 0.99% E uals: FY27 Homestead Credit -$48.81 -$49.30 -$0.49 1 .00% Add: FY27 G ross City Tax $1 ,050. 15 $1 , 164.28 $114. 13 10.87% Equals: FY27 Net City Taxes $1 ,001 .34 $1 ,114.98 $113.64 11 .35 % Find assessments at Beacon.schneidercorp.com This example is based on the actual assessment for a home on Kaufmann Avenue Page 1409 of 1455 PROPOSED FISCAL YEAR 2027 UTILITY FEE INCREASES ommen ng . - �, i •, �, , � , � • � • • � � • • � � � � ,� � i • � � � �� • �� • � � � � • � �� • � � � . • � r � *3,20�0 gallons per month is the average r+esidrential user wifh a �/'8 inch water meter. Low-income customers are eligible for a 50� discount on �heir base ci�y utility rates. -..- . � . . 1 , • � 1 • • � 1 • OVG focused on driving down the subsidy while elevating the level of entertainment and expanding community programming • Projecting growth in Adjusted Gross Income � Increased volume of events (theater with direct bookings) � Adjusted rate schedules associated with rental and co-promotion � Target of exceeding $1 million gross income in first five years • FY27 Recommended Budget included subsidy $1 ,294,877 • Revised Recommendation $1 ,201 , 155 • Reduction of $93,722 in expense Page 1411 of 1455 1 , • 1 � 1 FY27 Tax rate revised from $10.1648 to $10.134926 Revised Revised Recommended Revised FY27 FY27 FY2026 FY2027 FY2027 % Change $ Change Tax Rate $10.06370 $10. 16480 $10. 13493 0.70 % $0.07 Property Tax Asking $29,872,253 $31 ,940,934 $31 ,847,212 6.61 % $1 ,974,959 Residential (Avg Value $213,211 ) $889.20 $915.88 $913. 18 2.70 % $23.98 Page 1412 of 1455 1 , • 1 � 1 Commercial Property Impacts Revised Revised Recommended Revised FY27 FY27 Property Value FY2026 FY2027 FY2027 % Change $ Change $150,000 or less $716.01 $679.03 $677.03 -5.44% -$38.98 $150,001 -$300,000 $2,074.61 $2,051 .21 $2,045.25 -1 .42% -$29.36 $300,001 -$450,000 $3,433.21 $3,423.52 $3,413.46 -0.58% -$19.75 Avg. _ $624,927 $4,253.76 $5,023.81 $5,009.04 17.76% $755.28 Page 1413 of 1455 1 , • 1 � 1 Industrial Property Impacts Revised Revised Recommended Revised FY27 FY27 Property Value FY2026 FY2027 FY2027 % Change $ Change $150,000 or less $716.01 $679.03 $677.03 -5.44% -$38.98 $150,001 -$300,000 $2,074.61 $2,051 .27 $2,045.25 -1 .42% -$29.36 $300,001 -$450,000 $3,433.21 $3,423.52 $3,413.46 -0.58% -$19.75 Avg. _ $731 ,693 $5,090.27 $6,000.54 $5,982.90 17.54% $892.63 Page 1414 of 1455 1 1 � � • Budget • Annual Department Training : Added additional budget training class to strengthen understanding • Continued to leverage the ERP system and other software for efFiciencies. • Developed systems to keep project ledger and general ledger in balance • Provided monthly project reports to departments • All budget staff participated in continuing education throughout the year • Worked with other finance staff to provide cohesive service to other city departments Page 1415 of 1455 1 1 � � • Budget � Received GFOA's Distinguished Budget Presentation Award for the FY26 Budget - 20 Consecutive Years ! � Distin�i�i.shed B1�d et . Au��r� Page 1416 of 1455 FUTURE Budget I N ITIATIVES • Continue to ex and bud et en a ement p g g g ■ ■ • Process Improvements - Budget Process, Salary Projections, Document Production • Continued staff training on Budget Process • Continuing education for all budget stafF • Work with departments on budgetary efficiencies Page 1417 of 1455 r • - . , . . . , � _ � r � I � � � �` � - _ i' - - - �., - • Support procurement activities across all departments -- � �. � ;�,; ��__ ��- �� • Coordinate joint purchasing efforts and city-wide contracts • Identify efficiencies/cost savings through purchasing data analysis • Oversee and manage a network of 5,000+ vendors • Maintain and enforce purchasing policies, terms, and conditions • Manage city-wide purchase card program Page 1418 of 1455 1 1 � � • Purchasing • Kickoff electronic bidding software implementation : ION Wave Technologies • Established new city contractual and agreement templates • Streamlined procurement processes across all departments • Received P-card and Virtual card rebate revenue share of $ 109K Page 1419 of 1455 � 1 1 1 1 1 � �, • Assist in identifying , assessing , and managing risk & safety within departments. • Partner with City Legal and Human Resources in key areas: � Workplace & employee safety � Liability & property coverages � All insurance claims, restitution , and billing � Emergency preparedness � Compliance & regulation � Training • Promote a proactive approach to hazard identification , injury prevention , & risk management - help create a safer work environment for all . Page 1420 of 1455 1 1 � � • Risk Management and Safety Thanks to your commitment and dedication to safety alongside the efforts of all City employees and management • Reduced workers compensation modification factor (MOD) from a high of 1 .30 to 0.85, remarkable 65% improvement • MOD - rating insurance companies use to evaluate safety performance compared to similar organizations • MOD of 1 .00 - average • Lower MOD - reflects fewer & less workplace injuries, stronger safety practices, results in substantially reduced workers' compensation costs Page 1421 of 1455 1 1 � � • General Workers Compensation Savings Workers Compensation Actual FY25 Expense (MOD 1 .3) $799,615 Budgeted FY26 Expense $895,450 Pending Audit FY26 Expense (MOD 1 . 15) $756,759 Budgeted FY 27 Expense (MOD 0.85) $558,487 FY26 Budget to Actual Savings Due to Lower MOD $138,691 FY27 Estimated Savings Due to Lower MOD $198,272 Page 1422 of 1455 � � � � - -- --��--- l/1�■ , � . /�� '►�� ..�. w� � �M� ;f , .:i � ► � .i � Maintain and recommend financial policies ��= �, �i:::� � r�r�. ■ �4�,� .�.��`��rr�.�� • Cash and investment management of over $150 million • Debt management • General accounting for city operations • Biweekly payroll for over 850 employees and 1 ,000+ employees summer • Weekly vendor payments • Grant accounting assistance and grant monitoring of all city grants • Accounts receivable management • Auditing and reporting of the City's financials Page 1423 of 1455 � • � • Analyze financial impacts of proposed legislative changes • New Property Tax Legislation Proposed • Evaluate administrative policy and tariff impacts on purchased goods • Monitor grant issues and developments Page 1424 of 1455 • � � � � • � � Change Year Revenue Impacted Amount 2003 Machinery & Equipment Tax Replacement -$200,000 2003 Personal Property Tax Replacement -$350,000 2003 Municipal Assistance -$350,000 2003 Shared Liquor Sales Revenue -$250,000 2003 Bank Franchise Tax -$145,000 2017-2024 Multiresidential Rollback Reductions -$5,625,661 2021 Phase Out of State Backfill on Commercial/Industrial -$ 1 ,300,000 2022 Alcohol License Revenue -$85,000 2023 Property Tax Reform - General Fund Levy Cap -$ 1 ,465,660 Total -$9,771 ,321 Page 1425 of 1455 1 1 � � • Fi � • Enhanced oversight of city investments, resulting in earnings of over $5. 1 million to date. • Internal automated Annual Comprehensive Financial Report report creation leveraging existing software, to be finalized in April 2026 • Implementation of Employee Access, electronic access to employee W2 information and pay advices • Implementation of electronic employee expense reimbursement with approval process improvement • Implementation of Debt and Investment Software Page 1426 of 1455 � � , � � FY 2026 FY 2027 Budget $ 2,300,000 $ 1 ,620,974 9 Month Actual $ 1 ,320,369 Revised Esti mate $ 1 ,695,333 Page 1427 of 1455 1 1 � � • Fi � • GFOA Certificate of Achievement for the FY24 Annual Certified Report - 37 Consecutive Years ! , . . C E��"tl. l- C'G�t�' �,r . ,f�. ~ ' 'I1l yl . C l�1 � � t f�111ur�tul ��orling Page 1428 of 1455 1 1 � � • Finance - Credit Rating • January 2025, Moody's Investor Services affirmed the Aa2 credit rating on general obligation bonds. • Rating reflects the city's healthy economic base, which serves as a regional economic center and the available fund balance will likely remain well over 45%, despite some planned draws in fiscal 2024 and fiscal 2025 to spend down federal funds from the pandemic. • In July 2023, Moody's Investor Service upgraded the City's outstanding general obligation bonds from Aa3 to Aa2, as well as the outstanding Sales Tax Increment Revenue bonds from A2 to A 1 . • These credit ratings are affirmation of the sound fiscal management of the mayor and city council, put Dubuque in a strong position to capitalize on favorable financial markets, borrow at low interest rate when necessary, and make critical investments in the community. Page 1429 of 1455 � • - , � , 100% 90% 90% '� 80% 87 0 70% % 60% o �3% 60 /a 50% 44% , \ o = 40% 47 /o —��6% 34% �� 35% 36% o 4�o = ' „ __ ,�-= �'� �__ _—-� 32 /o 30% 36% 36 v 34% 35% 34% � ,:: 26% 29% �� 20% 23% 10% � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � N N N N N N N N N N W GJ W W GJ GJ W C3� d� �1 00 C� O � N GJ � C3� d� �I 00 CO O � N W � C3� d� Statutory Debt Limit Page 1430 of 1455 � • - , � • • � - • 8O% 60% 55.67 55.83 59.41 % 51 .53 40% ' � 33.38% 36.33% 35.69 39.96 20% 14.34 15.15 17.27 18.42 0% �� h� �� ^� �� ,.� �� N �N �� . �� N � �� .,�,� � � �, p � .,`� o � �, � `� V� �� ,� � �o � V� �o .� .a .� .� �� ,Q � ,�� ac � �o ca� �0 � �� O � � '�° � � � � o a��a O � Qa� a� Qa� C� , V�' Q" S�. Dubuque ranks as the fifth lowest of the use of statutory debt limit of the 11 cities in lowa with a population over 50,000 and Dubuque is below the average of the other Cities. The average (36.33%) is 8.84% higher than Dubuque (33.38%). Page 1431 of 1455 � 1 , � � � 1 1 � 1 � 1 1 . 1 1 : 1 • 1 1 1 Contribution $4.4 $ $ $ $ $ $ $ City's General Fund Cash $43.8 $38.0 $25.4 $25.4 $25.4 $25.4 $25.4 $25.4 Reserve Fund Balance % of Projected Revenue 51 .2% 40.5% 27.0% 27.0% 27.0% 27.0% 27.0% 27.0% (Accrual Basis) How Much Less if 25% $1 .9 After all planned expenditures in FY 2026, the City of Dubuque will have a general fund reserve of 27.00% of general fund revenues as a percent of general fund revenues computed by the accrual basis or 45.03% of general fund, debt service, and enterprise fund revenues as computed by the accrual basis methodology now used by Moody's Investors Service. The general fund reserve balance is projected to be $25,412,743 on June 30, 2026. The general fund reserve balance exceeds 27% in FY 2026, which is the margin of error used to ensure the City always has a general fund reserve of at least 25% as computed on a cash basis Page 1432 of 1455 1 1 1 � 1 • � � , • New fund and is being established in Fiscal Year 2027 using $2,642,369 generated from the repayment of internal loans to the City's General Fund from the Greater powntown TIF (GDTIF) Fund • Significant property tax reform proposals being considered during the current State legislative session • Reforms could materially affect the City's future revenue structure • If the City Council elects to use any portion of the State Legislative Anticipation Reserve Fund before FY 2028, such use should be limited strictly to non-recurring expenses. � Preserves the integrity of the reserve by ensuring one-time funds are not used to support ongoing operational costs, maintaining long-term fiscal sustainability. Page 1433 of 1455 1 , � 1 • � 1 , • Engineering Admin and Project Management costs not assigned to capital projects: � Split evenly between Water, Sanitary Sewer, Stormwater, General Fund (25% cost share) • Finance and General Administrative Departments: � Net cost split evenly among Water, Sanitary Sewer, Stormwater, Solid Waste Collection, General Fund (16.67% cost share) � Parking and Landfill split a share (8.33% cost share) � Includes Finance, Planning, City Clerk, Legal, City Manager's Office, Communications, Human Resources, GIS • Utility Billing: � Cost split evenly amount enterprise funds appearing on customer bills � Water, Sanitary Sewer, Stormwater, Solid Waste Collection (25% cost share) • As we plan for future years, we will carefully review these allocations to strive for greater equity in the cost-sharing process. Page 1434 of 1455 ■ • • � � • • � • $30.00 $25.00 $24.02 $20.00 � . 16.66 �17.48 $17.56 $15.43 $15.59 $15.60 � 658 $ $15.00 ' $10.16 $10.27 $10.53 �11 .75 $10.00 $5.00 � $.00 ��`�e �`e� e�� es G��'� O�a G��'� ��°� a'P`�'� �`�� es e��°� ��,� P P,�� o `o�a 1p `o�,� aJe a,�� o ��,�. �es J�� S Q ed o�, �es es�, P G G � Dubuque has the LOWEST property tax rate as compared to the eleven largest cities in the state. The highest rate (Waterloo (FY27)) is 136.28% higher than Dubuque's rate, and the average is 53.35% higher than Dubuque. Dubuque's adopted FY 2027 property tax is $10. 16 (increase of 1 .00% from FY 2026) Page 1435 of 1455 FUTURE Finance I N ITIATIVES • Optimization of Debt and Investment Management ■ ■ S oftwa re • Implementation/Training of lon Waves electronic strategic sourcing procurement software • "Finance Time" monthly employee series covering an array of Finance Topics based on department feed back • Optimization ofAnnual Comprehensive Financial Report Page 1436 of 1455 FUTURE Finance I N ITIATIVES • Move Accounting , Payroll and Budget to 7800 ■ ■ Chavenelle � �`. - �,,V►j*.i�' � `� ��}• _ � .-�`{�+� � �+- • - - _� - - - r �' -__ ., . _ - - �-� --- ,�i��► � � � �� _ . _ _ � � - - . �.� , , �� _ _ ,._ -_, , - , :.�: _ I - __ � -., . , ` �!.► _- �,/ � �� -��, �' � .'y '� � - ��`� - �� i , " - `'` --�,i ' i• � � -a -- Page 1437 of 1455 1 . Consultants to assist the City in expanding and � stren thenin its safet ro rams, buildin on g g Yp g g ' • � � current initiatives and implementing procedures . . � within departments. . � Net Non-Recurring � $25,000 2 . Funding to enable rapid emergency response and support compliance with safety regulations identified through safety walkthroughs, audits, or near-miss reports, primary for needs that may not be budgeted within individual departments. Net Non-Recurring � $ 10,000 3. Management and preventive maintenance software for early identification of safety risks. Net Non-Recurring � $20,000 Page 1438 of 1455 UTILITY BILLING • Water, Sanitary Sewer, Refuse, and Stormwater Billing • 25,000 Meters in Service • Manage Customer Database • Prompt and Courteous Customer Service • Online Customer Portal • Offset Program • Parking Tickets • Garbage Stickers, Yard Waste Stickers, Large Item Pick-up Page 1439 of 1455 Online Customer Portal � - - - - C ityofd u buq ue.org/uti I itybi I I i ng � ^ View our water usa e, check for leaks, and set-u Y g p LeakAlerts alerts Paperless Hate paper clutter? Get rid of it by enrolling in e6ill Billing and have instant access to current and past bills. R Online Quick Have real-time access to account information and pay Pay your bill in seconds with ease. ,�,�,, Sign up for AutoPay to have your bill automatically '� Auto Pay deducted from your bank account. Page 1440 of 1455 1 1 � � • Utility Billing March 2026 March 2026 March 2025 March 2025 Customers Enrolled In : # Customers % Customers # Customers % Customers Paperless Billing 5,412 22 % 4,892 20 % .................................................................................................................................................................................................................................................................................................................................................................................................................................................................... Auto Pay 10,300 42 % 9,832 36 % .................................................................................................................................................................................................................................................................................................................................................................................................................................................................... Phone & Online Payments 9,201 37 % 8,509 32 % ....................................................................................................................................................................................................................................................................................................................o...................................................................................................................................o..... Portal Registered Users 15,592 63 /0 12,785 52 /o *Total Customers 24,792 Page 1441 of 1455 1 1 � � • Utility Billing Reduced Base Fee March 2026 March 2026 March 2025 March 2025 Customers Enrolled In : # Customers % Customers # Customers % Customers Stormwater Reduced Base Fee 646 3 % 570 2 % .................................................................................................................................................................................................................................................................................................................................................................................................................................................................... Refuse Reduced Base Fee 626 3 % 551 2 % .................................................................................................................................................................................................................................................................................................................................................................................................................................................................... Water Reduced Base Fee 644 3 % 569 2 % .................................................................................................................................................................................................................................................................................................................................................................................................................................................................... Sanitary Sewer Reduced Base Fee 646 3 % 570 2 % *Total Customers 24,792 Page 1442 of 1455 1 1 � � • Utility Billing Marketing of Income Qualified Reduced Base Fee: • City website • Back of every utility bill distributed in City • City Newsletter (distributed with City Utility bills) • Dollars and Cents brochures (distributed with City utility bills) • CityChannel Dubuque • City social media channels • Housing Department includes application in information provided to clients • Landlords are informed of the program and provided applications annually • HACAP receives updated applications annually for distribution to clients • Provide to customers when they request payment plans Page 1443 of 1455 1 1 � � • Community Impact Service Program Partnership with Office of Community Impact • Community Impact Service Program � Offers individuals chance to address fines and fees through service opportunities and professional development • Program began 1 /1 /25 • Length of program service varies per Utility Billing Balances • 4/1 /26: 10 active residents in program & 50 residents completed program • $22,580 has been applied to city utility accounts using this program Page 1444 of 1455 1 1 � � • Utility Billing Assistance # Accounts Assistance Type Assisted $ Paid Timeframe Payment Plans* 306 $8,330 March 2025-March 2026 Community Impact Service Program** 50 $13,426 March 2025 - March 2026 Other Agencies 72 $20,095 March 2025 - March 2026 Total Assistance 428 $41 ,851 *26 completed payment plans **11 active residents in CISP and 50 residents have completed program Page 1445 of 1455 1 1 � � • Uti I ity B i I I i ng Delinquent Utility Balances Through February 2026 �800,000 �700,000 6,426 $600,000 $591,42 $500,000 $400,000 � � a� a� a� a� Z' �' � 'L >' °' � �' � o � � � � cLa Q � � Q a� c� a� a� � � � � O Z � � ii � � FY 2025 f FY 2026 • 214 accounts sent for tax liens 1/16/26 & 1285 accounts sent to collections 3/26/26, total amount sent for tax liens/collections $545K. Aug 2024 was last time accounts sent for tax liens/collections (prior to Tyler Munis ERP implementation). Page 1446 of 1455 1 1 � � • Utility Billing • Area Agencies Including HACAP/LIHWAP Programs - worked with various agencies to provide financial assistance to customers behind on their utility bills. • Implementation of Tyler Notify- Notify residents of delinquency prior to disconnection . Resulted in reduction of disconnect notices • Lead Service Line Notifications-Creation of notifications for new owners that purchase a property with lead service lines Page 1447 of 1455 1 1 � � • Utility Billing • Property Tax Lien and Collection Agency- Process unpaid utility bills. • Public Works Pick-up Route day added to Tyler Munis - route code field added to all accounts. Eliminates looking at another website. • Fully Implemented Tyler Payments- Automated reversing declined E-check payments previously done manually by Cashiers Page 1448 of 1455 FUTURE Utility Billing I N ITIATIVES • Continued trainin for Utilit Billin Module of New g y g ■ ■ Enterprise Resource Planning System • Continue to reduce delinquent utility balances: Financial Assistance Programs Payment Plans Tyler Notify • Improve processes, reporting , and time management with new Tyler software • Implementation of payment kiosk for after hours and off site in-person payments Page 1449 of 1455 FUTURE Utility Billing I N ITIATIVES • Continue to romote the reduction of base fee for p ■ ■ low income qualified (Sanitary Sewer, Stormwater, Water, & Refuse) • Continue to promote Community Impact Service Program • Implementation of Workforce Mobile. Page 1450 of 1455 www.cityofd u buq ue.org/Fi nance www.cityofdubuque.org/Utility-Billing www.cityofdubuque.org/Budget Page 1451 of 1455