Convention & Visit Rep July - ODUBUQUE AREA CHAMBER OF COMMERCE
CONVENTION AND VISITORS BUREAU
MEMO
To:
Fr:
Date:
Terry Duggan, Mayor
Mike Van Milligen, City Manager
Jan Hess, Administrative Assistant
Greg Maim, Chair
Sue Czeshinski, Director
Quarterly Report~uly through October 2001
October 18, 2001
Dubuque County Supervisors
City Council Members
c)
During the third quarter, the Convention & Visitors Bureau has maintained its
focus on attracting group tours, meetings, conferences, and individual travelers
to the area. The Bureau is also working with travel writer media, planning
additional Customer Service Training with the Hospitality Committee, and our
ongoing focus in the marketing of Americas River. The Convention & Visitors
Bureau has had heavy activity in each of these areas to boost marketing and
promotional efforts in preparation for Americas River as this will be the next large
attraction to draw visitors to the area. Regional partnerships continue to evolve.-
The Convention & Visitors Bureau has worked with Galena, IL very closely to
assist in the marketing of Dubuque as a destination, but as a region to ir~crease
travel from the Chicago market and heighten awareness of the Dubuque area.
One large promotional success the Bureau saw during July was featured in the
July 15 Sunday Travel addition of the Chicago Tribune. The article focused on
Dubuque as the next great destination for travel out of the Chicago market. Three
pages of color photos and excellent text featured Dubuque as a wonderful
getaway seen through the eyes of a travel writer from the Chicago Tribune.
The Group Tour Marketing Committee continues to market to Bank Club, tour
operators, and group leaders to draw more visitors to the area. In September,
seven committee members attended the Iowa Bank Marketplace. They met with
over 150 planners looking at group travel options for the next two years.'The
Committee Members staffed a row of seven trade show booths promoting
Dubuque and America's River as their theme. Dubuque had the strongest
presence at the show having an entire isle of members being showcased. The
Convention & Visitors Bureau also attended Cruise Tour & Travel Expo and met
with 50 group tour planners in Minneapolis following the Bank Travel Show.
During this time, group planners had the opportunity to sign up for the upcoming
Spring Familiarization Tour (FAM) to take a look at what Dubuque has to offer
featuring the Americas River project. The Group Tour Marketing Committee &
Convention Marketing Committee hosted a FAM Tour with twenty-seven meeting
planners and tour operators showcasing the Dubuque area and the Americas
River project. These participants visited Dyersville, Dubuque, and Galena during
their three day tour of the area. it was an event pact tour with 90% of the group
looking at future dates and one tour operator booking eight trips to our area next
year as a result of this showcase. The meeting planners were extremely
interested in the Americas River project. Materials were distributed to planners
for future meeting bookings.
The Convention Marketing Committee continues to work to promote Americas
Riveras a midwest and national convention destination as well as working with
current groups coming to Dubuque. Through the work of our new Sales &
Services Manager Jeni Ginter, in July the CVB serviced thirty-five groups with
6200 delegates. The Bureau also received the resignation of Ged Shafer as
Convention Marketing Manager. She has taken a position as Development
Director at the Dubuque Museum of Art. She has been replaced by Amy Link
who came back to Dubuque from the Chicago area. Amy began her role as
Convention Marketing Manager on October 15, 2001.
The Hospitality Task Force is working in partnership with Clarke College to
develop programming to better serve the needs of both management and front
line tourism industry professionals in preparing them to provide outstanding
customer service. The partnership with Clarke will begin this year and will focus
on customized training to all service employees of tourism related businesses.
Directional Signage continues to move forward. On September 11th the DOT staff
met with the Bureau and the City and approved all sign locations that the Task
Force had requested. The project can now move forward. Dubuque has been
commended for taking the time to work with the DOT staff as a partner in making
this new project happen. The Iowa Department of Transportation has requested
that Dubuque be a pilot project showcasing this new signage system to the rest
of the State of Iowa. The next step in the Directional Sign process will be the
approval of district area names to place on signs that will be constructed by the
DOT and designed by a graphic designer.
Travel Writers Task Force continues to work on advancing its programming to
attract more writers and media to the Dubuque area for future travel and tourism.
Dubuque hosted five travel writers as part of an Eastern Iowa FAM trip hosted by
the State of Iowa. Members in the group represented Omaha World Herald,
Chicago Tribune, AAA Home & Away, as well as others.
Americas River Marketing continues to move forward as well as design and
architectural drawings for the Education and Conference Center. The Convention
& Visitors Bureau has hired Bill Giest of Zgeist Consulting to facilitate the
planning retreat to decide the rolls of the partners in the marketing of Americas
River. The first session took place on October 11 at the Chamber of Commerce.
The session outcome was to develop a structure within which the partners of
Americas River can work to effectively market Dubuque as a destination. The
Marketing Committee has been appointed by the City Manager to oversee the
marketing of the Amedcas River and to make sure all initiatives are effective.
Cindy Steinhauser will facilitate this group process. The Bureau continues to
participate in the planning of the Education and Conference Center,
The Bureau continues to monitor the impact of the events of September 11th on
the tourism economy. Initial indications were that cancellations could be
substantial to the Dubuque area. Cancellations at this point do not seem to be as
severe as first thought. More travelers are taking shorter trips versus longer trips
from the Chicago, Milwaukee, and major metro markets. The CVB will continue
to work with area tourism industry members to position ourselves to work through
these difficult times and continue to keep tourism thriving in our area.
The Convention & Visitors Bureau is also heavily involved in an event planned for
2004 to assist in the public relations effort to promote Americas River. The Grand
Excursion Reenactment of 1854 will take place in 2004. Convention & Visitors
Bureau's all along the upper Mississippi River have partnered to prepare for this
large event. The tour will take place October 16 to feature the Grand Excursion
stop in Dubuque as a partner with all the other river destinations that will
participate in 2004.
America's River at
1_.4~ ounded more than 200 years ago,
Dubuque's premiere location on
the Mississippi River--where Iowa,
Illinois, and Wisconsin converge--
makes it an accessible city for regional
and national meetings/conventions in
the Midwest.
Coming to Dubuque in 2003:
Amer/ca's River at the Port of Dubuque, a
$188 million dverfront development
including the Mississippi P4ver Discovery
Center and Aquarium, the Mississippi
Riverwalk and Amenities, the Mississippi
Riverfront Homl and Indoor Waterpark
and the Mississippi River National
Education and Conference Center.
Scheduled for completion in
September 2002, the 200-room luxury
Mississippi Riverfront Hotel and 24,000
square foot Indoor Waterpark will offer
dramatic views of the river, deluxe
restaurants, and entertainment services.
The adjacent 114,000 square foot
Mississippi River National Education
the Port of Dubuque
and Conference Center, scheduled for
completion in 2003, will feature state-of-
the-art technology, classrooms, assembly
space, exhibit facilities, and distance
learning capabilities.
Along with a variety of other excel-
lent lodging facilities with meeting space,
Dubuque also has unique, quaint meeting
and conference facilities offering
comfortable, intimate surroundings for
smaller groups.
Delegates and guests can enjoy the
many year-round options for off-site
after-meeting activities: non-gambling
and gambling cruises on the Mississippi
River, antique and boutique shopping,
live greyhound racing, historic city tours,
art and history museums, the Field of
Dreams movie site, golf, hiking and
biking during summer months, and both
downhill and crass-country skiing during
winter months.
Call now for information about our
meeting destination.
Nearest airport: Dubuque Regional
Airport, 8 miles south of Dubuque
Number of area hotel rooms: 2000
Nearby entertainment: Mississippi
River cruises, gambling casinos, art and
history museums, golf, Field of Dreams
movie site
Largest area meeting facility: Five Flags
Civic Center
Total square feet of space: 27,000
re will you find that unique, special, and one-of-a-kind place for your next meeting?
find it in Dubuque--Masterpiece on the Mississippi. For a variety of groups and a
variety of reasons, Dubuque is the ideai location for business and pleasure. From the Fi~e Flags
Center to turn-of-the-century mansions, from a cruise on the river to lush bent grass fairways,
Dubuque is your perfect meeting destination. Come and create your owr~ masterpiece--
in Dubuque. ,_------o Call 800-798-4748 or visit us at www. dubuquechamber, com.
' A u g u s t 2 0 0 1, V o I. 9 N o. 4
Dubuque hosts
Winter Basketball
Tournaments
Dubuque, Iowa will host bvo
college basketball tournaments in
November and December 2001.
November 16-18, 2001 will bethe 19th
National Catholic Basketball Tourna-
ment at Loras College. Since the first
tournament at Loras, the NCBT has
played host to teams representing 45
colleges from 25 states and the District
of Columbia. Teams for the 2001
tournament include: Benedictine
University, Cabrini College, College of
St. Scholastica, Dominican University,
Edgewood College, St. Norbert College,
Siena Heights University, St. Thomas
Aquinas College and St. Vincent
College.
2001 wi]] be the final National
Catholic Basketball Tournament and
will be celebrated with an invitation to
a reunion for all former members of
championship teams, all members of
the Bradley Academic Awards (named
for former US Senator Bill Bradley, a fan
and supporter of NCBT) as well as
members of the NCBT Hall of Fame.
For more information contact Loras
College Sports information Director
Dave Beyer at dbeyer@loras.edu, or
563~588-7407; or Athletic Director
Greg Capell gcapell@loras.edu or 563-
588-7826.
The Fifth Annual Clarke College
Holiday Basketball Tournament will be
held on the Clarke College Campus
December 27-31, 2001.
The men's tournament field includes
Clarke College, Cardinal Stritch University,
Barat College, University of Dubuque,
MidAmerica Nazarene University, Tri-State
University, Viterbo University and William
Penn College.
The women's tournament field consists
of Clarke College, Briar Cliff University,
Millikin University, Mount Mercy College,
Northland College, University of Wiscon-
sin-Plattevi[[e, University of Wisconsin-
Whitewator.
For more information Contact Clarke
College Athletic Director Curt Long 563-
588-6462 or c]ong@clarke.edu, or Sports
Information Director Jerry Hanson 563-
588-6360 or jhanson@ciarke.edu.
NASCAR speeds
through tri-states
Every year, the crowds grow bigger
and the racing grows more exciting, yet
many aren't even aware that the tri-state
area is proud of its renown as the finest
NASCAR Dirt-Track Racing location in the
DUBUCL
IOWA
79
speedways within 15 miles of each other in
Dubuque County. Each weekend, thousands
of spectators arrive to witness the excite-
ment of live racing competition at the Farley
Speedway and the Dubuque Fairgrounds
Speedway.
On Friday nights, the Farley Speedway
comes alive with sights, sounds, and rea]
speed! Every Sunday night, the shorter, yet
packed-with-intensity Dubuque Fairgrounds
Speedway is caught up in a frenzy of serious
racing competition.The tri-state speedways
are also home tracks of the 2000 Nascar
Racing Series National Champion, Gary
Webb.
With local and regional competitors
racing each weekend, the NASCAR racing
experience is readily available. And fast!
These cars reach top speeds of 130 miles an
hour coming down the straight-stretch and
clawing the turn as they try to stay on the
track.
As the sport continues to attract fans of
all ages, more families turn out each week
to enjoy the action of live racing close to
home. No need to travel for hours for all the
th?ills of the speedway! Farley Speedway is
just 10 minutes west of the Dubuque
Fairgrounds Speedway on the western edge
of the city.
The competition is intense, and the
experience is one-of-a-kind! Get a double
dose of NASCAR racing--the fastest
growing spectator sport in the country--at
the Farley Speedway and the Dubuque
Fairgrounds Speedway every Friday and
Sunday night! For more information, contact
www. simmonspromotionsinc.com.
CONTINUED...
Join in the spirit at
Iowa Winter Games
Feb. 1.3, 2002
For some real winter fun in the tri-states,
try the iowa Games, either as a spectator or
as a participant! The Iowa Winter Games will
be held February 1-3 in Dubuque. This year,
the Games celebrate the Olympic spirit in
Salt Lake City as well as ]n Dubuque. The
Games take place at various venues around
the city, including skiing at Sundown
Mountain and ice skating at Five Flags Civic
Center.
The Iowa Games are festivals of Olympic-
style competition for amateur athletes in a
variety of spor~s from all over the state.
Athletes of all ages compete in the games,
which are part of a rapidly growing state
games movement which is sweeping the
country. In 1987, iowa became the 36th state
to join this effort to provide its citizens with
access to quality sports facilities and the
opportunity to compete in amateur sporting
events. The Games focus on building sports-
manship and character at all ages and are
built on the following six pillars of character:
trustworthiness, respect, responsibility,
fairness, caring, and citizenship.
For athletes wishing to compete, the entry
deadline for ice hockey is mid-December.
Deadlines for the rest of the team sports are
mid-January and later. Sports include basket-
ball, cross-country and downhill skiing, figure
skating, horseshoes, ice hockey, mall walking,
5k road race, roller hockey, indoor soccer,
snowboarding, swimming, table tennis, and
volleyball.
For entry form books, call 800/964-0332
or Iogon to www. iowagames~org.
Enjoy the "Masterpiece
on the Mississippi!"
300 MAiN STREET SUITE 200
P.O, BOX 705
DUBUQUE, IA 52004-0705
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Dubuque, IA
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Editor's Note: This newsletter is intended
as an update on the latest in the Dubuque
area. Dubuque is a community of 62,000
located where Iowa meets Illinois and
Wisconsin. These articles are copyright
free and may be reprinted as they appear
or may be used as background material
for your own article on Dubuque.