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Refuse Coll. - Unit Based PriceCITY OF DUBUQUE, IOWA MEMORANDUM November 8, 2001 TO: FROM: SUBJECT: The Honorable Mayor and City Council Members Michael C. Van Milligen, City Manager Unit Based Pricing Worksession Enclosed are the materials for the worksession ow Unit Based Pricing for Refuse Collection to be held on Tuesday, November 13 in the third-floor auditorium of the Carnegie-Stout Public Library. Dinner will be served at 5:00 p.m. with the meeting to follow at 5:30 p.m. MiChael C. Van Milligen ~ MCVM:ksf Cc: Joyce Connors, Council Member Elect Barry Lindah Corporation Counsel Cindy Steinhauser, Assistant City Manager Don Vogt, Operations and Maintenance Manager CITY OF DUBUQUE, IOWA MEMORANDUM November 7, 2001 TO: FROM: SUBJECT: Michael C. Van Milligen, City Manager Don Vogt, Operations & Maintenance Manager City Council Unit Based Pdcing Work Session INTRODUCTION The purposes of this memorandum are to provide an overview of the attached background materials provided for the November 13th unit based pdcing (UBP) work session with the City Council, outline program options considered, and, recommend a course of action. DISCUSSION Solid Waste Management Supervisor Paul Schultz and I have requested a work session with the City Council to solicit its input regarding the UBP, othen~ise known as pay-as-you-throw (PAY-r), refuse collection system the City of Dubuque is required to implement in FY2003. Before highlighting the salient points in the attachments, I would first note that Dubuque and all of the other cities in Dubuque and Delaware counties have been · ordered by the State of Iowa (sea attachment A) to adopt a UBP refuse collection system in calendar 2002. While the reasons why we have received this mandate are certainly worthy of debate, the November 13th work session is not intended to focus on the "why", only the "how". Bottom line, we have to adopt and implement a UBP refuse collection system by the end of next September. Since receiving our notice from the Iowa Department of Natural Resources (IDNR) earlier this year, staff's focus has bccn on gathering as many ideas and opinions as possible to help it plan for and propose the most effective and efficient UBP system feasible. The November 13th work session will be the final step in the input gathering phase of the planning process (see attachment B). The process began early this year, but accelerated in September with a survey of 500 of our solid waste collection customers by the Loras College Center for Business and Social Research. This survey was designed to accurately sample customers from every section of the city and proportionately sample customers based on home ownership versus rental and single versus multi-family. A summary of the survey is attached (C). Also of note, a UBP public input session was hosted by the Environmental Stewardship Advisory Commission at the Carnegie Stout Library auditorium on the evening of October 16th and an all-day UBP workshop was : hosted by USEPA staff at the h'brary on October 19th. Also, numerous planning meetings were held by staff with the Environmental Stewardship Advisory Commission and the City of Dubuque laber-rrranagement Solid Waste Operations Team this Fall. The survey and meetings have helped staff identify program ob'~ctives, existing advantages and perceived barriers (see attachment D). The input received has also helped staff identify possible program options, advantages and disadvantages of each option, worker preferences, and to some extent, public preferences. Staff also enjoys the benefit of learning from the experiences of cities that already have UBP programs in place. We have visited with and learned from cities such as Cedar Rapids, Waterloo, Cedar Falls, Clinton and Ottumwa. I should note at this point that we are certainly not the first to adopt and implement a UBP program in Iowa. Attachment E is a list of the cities in Iowa that have already voluntarily adopted a UBP refuse collection system. Attachment F is a list of cities that have in the pastor will next year adopt a UBP program, as mandated by the State of Iowa. Before discussing the options that appear available to us, itis important to note the parameters that we must and/or should work within. These parameters are either dictated by the State or impressed upon us from the trials and tribulations of cities that preceded us: 1) Adopt a UBP solid waste ordinance by 3/30/02 (State mandate); 2) Implement UBP program by 9/30/02 (State mandate'); 3) Establish a "base fee" paid by all refuse collection customers, no matter what they set out (other cities' experiences); and, 4) Use the equipment we and our customers have now as much as possible (time and fiscal constraints). Based on the input we have already received and what we learn at the City Council's work session, it is our intent to finalize and propose a UBP program to you and the City Council as part of the FY2003 budget process this Winter. It will likely be a focal point of our budget hearing with the City Council in February and will need to be approved in some form at the final public budget hearing in early March. As noted earr~er, staff hopes that the City Council work session will help it finalize a recommended course of action as to 'how" the UBP system will work a year from now. The previously noted parameters and barriers, along with Dubuque's topography and climate, appear to somewhat limit program options. Options staff have determined to be feasible and subsequently examined are: 1) Types of containers to be used: bags only; cans only; bags and cans; bags in cans; large, wheeled carts (limited). 2) Size of containers to be used: 33 gallons or less; 35 gallons or less; larger than 35 gallons. 3) Maximum weight of containers and contents: 60lbs; 50lbs; 40lbs; 30 lbs. 4) Number of containers emptied for base fee: 1; 2; More than 2. 5) Charges for "extra~ containers: 75¢; $1; $2; $3; 50% of base fee; double base fee. 6) Financial consideration for. Low income households; Large family households; Elderly, 7) Multiplex housing considerations: Restricted space for setouts; Container restrictions by code; Pilot cart program possibility; Charge by volume instead of number of households. 8) Illegal dumping: Stronger penalties; Education; Wait and see. Attachment G lists the advantages and disadvantages identified to date by citizens and workers regarding the container options. Based on the input received to date from citizens, workers and other cities, staff tentatively recommends the following course of action regarding the options noted immediately above: 1) Types of containers: Allow citizens choice of using 35 gallon or less bags or cans. However, encourage use of large, wheeled carts at multi-plex rental housing. 2) Size of containers: 35 gallons or less, except where large, wheeled carts are used at mutti-plex rental housing. · 3) Maximum weight of containers and contents: 40lbs, except where large, wheeled carts are mechanically lifted. 4) Number of containers emptied for base fee: 1. 5) Charges for ~extra" containers: $1.00 single use sticker on each extra container; or $13.00 three month sticker on each extra can. 6) Financial considerations for: Low income households. 7) Mulfi-p!ex housing considerations: Encourage use of City-owned, large, wheeled carts. Multi-plex housing would be charged by the number and size of the carts, not the number of households. 8) Illegal dumping: Until evidence of problems, focus on education and public awareness. ACTION STEP This memorandum and attachments are provided for your information. They are intended to provoke discussion, provkte background information and solicit direction regarding Dubuque's future UBP refuse collection system. ATTACHMENTS DJV/Iml United States EPA530-F-96-031 Environmental Protection September 1996 Agency Sotid Waste and EmergenCy Response (OS305) ,EPA Pay-As-You-Throw A Fact Sheet for Elected Officials As an elected official in your community, you have many responsibilities besides municipal solid waste (MSW) management--but it's an important service. esidents in most communi- ties have come to expect efficient, reliable trash col- ~lection and disposal, and tend to support those officials that can get the job done. This task has been growing more complicated, however. First of all, it's likely that your residents are generating more waste each year, even if you have a recycling program in place. That can mean escalating costs. And whether your residents pay for MSW services through a direct, flat fee or via their property taxes, it's not a very equitable system: every- one pays the same amount, no mat- ter how much (or how little) trash they actually produce. What is pay-as-you-throw? Fortunately, there is a system out there that can help your MSW man- agement personnel meet these chal- lenges. In nearly 2,000 communities across the country, a program called "pay-as-you-throw" is offering resi- dents a more equitable way to pay for collection and disposal of their trash---while, at the same time, encouraging them to create less waste and increase the amount they recycle. Pay-as-you-throw prograra~, also called unit-based or variable-rate pric- Lng, provide a clkect economic incen- ' tive for residents to reduce waste. Under pay-as-you-throw, households are charged for waste collection based on the mount of waste ~chey. throw away--in the same way that they are charged for electricity, gas, and other utilities. If they throw away less, they pay less. Some communities charge ~.,~ residents for each bag or can of they generate, a few communities, households ~ are billed based on the ~'~Q~kweight of their trash. rc What are the benefits of pay-as-you-throw? Pay-as-you-throw gives residents greater control over their costs. While they may not realize it, your constituents are paying for waste management ser- vices. And, whether they pay through taxes or a fiat fee, residents that generate less and recycle more are paying for neighbors that generate two or even three times as much waste. When a few residents generate more waste, every- one pays for it. With pay-as-you- throw, residents that reduce and recycle are rewarded with a lower trash bill. As a result, households under'pay-as- you-throw tend to generate less waste. Communities with programs in place have reported reductions in waste amounts ranging from 25 to 45 percent, on average. Recycling tends to increase significantly as well. And less waste means that a community might be able to spend less of its municipal budget on waste collection and disposal--possibly even freeing up funds for other essential services like education and police protection. Because residents stand to pay less {if ~hey generate less}, pay-as-you-throw communities have typically reported strong public support for their pro- grams. The initial reaction from resi- dents can vary, however---some residents might feel that the program is no more than an added charge. To address this, it is important to explain to residents at the outset how the program works, why it is a more equitable system, and how they can benefit from it. Pay-as-you-throw has tended to work best where elected officials and other community leaders have reached out to residents with a thorough education campaign. Many of the resulting programs have been highly successful, and have often attracted attention. In some cases, pay-as-you-throw has worked so well that the communities have become models in their region; demonstrating how MSW services can be improved. And within the comrrcanity, elected offi- cials can point to pay-as-you-throw as an example of municipal improvements they helped bring about. Are there disadvantages to pay-as-you-throw? While there are potential barriers to a successful program, communities with pay-as-you-throw report that they have found effective solutions. Illkgal dumping is a frequently raised issue. While it is often assumed that illegal dumping will increase once residents are asked to pay for each container of waste they generate, most communities with pay-as-you- throw have found this not to be the case. This is especially true when communities offer their residents recycling, composting for yard trim- mings, and other programs that allow individuals to reduce waste Iegally. Others, particularly lower-income res- idents, worry about the amount they will have to pay. In many communi- ties, however, coupon or voucher programs are being used to help reduce trash collection costs for these households. How can I learn more about pay-as-you-throw? EPA has developed a guidebook for anyone interested in pay-as-you-throw programs. Pay-As-You-Throw: Lessons Learned About Unit Pricing (EPA530-R-94-004) contains backgroUnd information on the advantages of pay-as-you-throw and provides detailed informa- tion on how these programs work. To order a copy, call the EPA/RCRA Superfund Hotllne at 800424- 9346 or TDD 800-553-7672 for the hearing impaired. For Washington, DC, and outside the United States, call 703412-9810 or TDD 703-412-3323. STATE OF I O'FVA THOMAS J. VILSACK, GOVERNOR SALLY J. PEDERSON, LT. GOVERNOR DEPARTMENT OF NATURAL RESOURCE.\`- JEFFREY R. VONK, DIRECTOR July 27, 2001 City CLerk City of Dubuque 925 Kerper Bird Dubuque, tA 52001 Dear City Clerk: I am writing regarding the implementation of unitibased pricing (UBP) for solid waste collection within the Dubuque Metropolitan Area Solid Waste Agency comprehensive planning area. Pursuant to iowa Code sqction 455B.3, as a city in a planning area ·that has failed to meet the 25% waste reduction goal Dubuque must implement unit-based pricing for all solid waste collection and disposal services within their corporate limits. Failure to do so constitutes a violation of section 455B.306; such violations may be subject to penalties of up to $5,000 per day of violatiOn as set forth in section 455B.307. The department first notified Dubuque Metropolitan Area Solid Waste Agency of its failure to meet the 25% waste reduction goal in March of 2001. ~'n later correspondence, dated May 6, 2001i the planning area was given detailed descriptions of the requirements that had to be met, ndud ng the implementation of unit-based pricing for solid waste collection by all cities in the planning area. A representative from Dubuque Metropolitan Area Solid Waste Agency should have already consulted with you regarding the necessary requirements for the development and implementation of unit-based pricing ordinances. If you have any questioins, the primary cOntact for Dubuque Metropolitan Area Solid Waste Agency is Don Vogt He can be reached at (319) 589-4250. Dubuque has until October 6, 2001 to develop and pass a UBP ordinance and Submit documentation to the department that this requirement has been satisfied. Documenter on can be submitted via mail, fax, or email by the above deadline to meet the requirement, Once the ordinance has been p~ssed, Dubuque has until April 7, 2002 to implement the ordinance. ~ The department is also on hand to offer assistance to each city n completing this requirement. We have a collection of UBP ordinances from a number of cities withi0 the state. Ordinances are available for a variety of different sized communities and with diverse local waste colle~ion situations. !If your city is interested in reviewing ~Ampie'ordinances contact Tammie I(rausman at (515) 28143382, tamm[e:kraUsman~dnr.state.ia.us. Staff is also available to answer questions about UBP ordinances and may be available to attend city council meetings if schedules allow. Additionally, there are several websites and publications available to assist communities in implementing UBP. if you have questions about this letter or would like details on any of these resources please contact Tammie at the contact information included above or myself at (515) 281-5105, ~ane.mild(o~dhr.state.ia.us. Sincerely, 3ane Mild, Land Quality and Waste Management Assistance Division CC: Brian Tormey, Bureau Chief Don Vogt, Dubuque Metropolitan Area Solid Waste Agency WALLACE STATE OFFICE BUILDING 1 DES MOINES, IQWA 50319 515-281-5918 TDD 515-242-5957 FAX 515-281-8895 VWWV.STATE.IA. US/DNR UBP PUBLIC INPUT AND PLANNING PROCESS THROUGH NOVEMBER 6TH · Six (6) labor/management Solid Waste Operations Team meetings. · Five (5) Environmental Stewardship Advisory Commission (ESAC) meetings. · October 16th public forum at the Carnegie Stout Public Library auditorium. · Five (5) meetings with Allied/BFI and other possible service providers regarding recycling increases/adjustments. · Three (3) meetings with Police, internal staff team and Valleyview Neighborhood Association regarding illegal dumping concerns. · Three (3) meetings with Information Services (IS) and Finance depar[ments regarding future billing options. · Three (3) teleconferences with USEPA staff and local stakeholders. · October 19th daylong UBP workshop with stakeholders hosted by USEPA at Carnegie Stout Library auditorium. · Four (4) meetings with the Garbage Rules Enforcement Task Force. · Two (2) meetings with the Dubuque County Environmental Task Force. · Meeting with the Neighborhood Development Specialist regarding impact on Iow income households. · Four (4) public speaking presentations. · Phone survey of 500 citizen/customers · Channel 8 updates and information. · October City Focus article. · June 24, August 17 and October 17 Telegraph Herald articles. · Five (5) television and radio interviews. · November"windshield" survey of current customer setouts. C Introduction The Center for Business and Social Research (CBSR) at Loras College received a contract from the Operations and Maintenance Department: Solid Waste Collection Program of the City of Dubuque to conduct a survey of its customers regarding current refuse collection and recycling services. In addition, citizens were asked their opinions concerning five possible changes required by the State of Iowa in current refuse collection and recycling policies. The information gathered will be used by the City's Solid Waste Management program in its ongoing planning activities. Lisa Grinde, CBSR Research Associate, and Len Decker, CBSR Director, worked with Paul Schultz, Solid Waste Management Supervisor, in developing the survey instrument, designing the sampling strategy, and implementing data analysis procedures for this report. Data Gathering Procedures Data was gathered by means of telephone interviews conducted with a random sample of 500 customers of the City of Dubuque Solid Waste Collection Program. :The sample selected was proportionate by City of Dubuque solid waste collection customers living in 5 different types of housing and information about 4 additional identifier variables was also gathered from respondents: number of people currently living in the household, refuse collection route number, recycling colle~ion route number, and collection day. In addition, a census tract variable was created from the refuse/recycling route information and used in the analysis of survey data. Telephone interviews were conducted by the staff of Advanced Data Corem, Inc. during a two- week time period in September of 2001. Supervisors of the telephone interviewers reported that sample members were generally very cooperative in providing responses to the questions asked of them. A summary of findings is provided in the beginning of the report. Data from each survey question is presented in the pages following the summary. Responses to 3 open-ended questions were transcribed and are contained in Appendix A A copy of the survey insmmaent is provided in Appendix B. 2 Demo~raohics. The present survey was conducted with 500 Dubuque residents receiving solid waste colleution services fi-om the City of Dubuque. Tables 1-6 outline the demographics of these 500 respondents. For purposes of data analysis, three of the demographic variables were seen as most important: household number, type of housing, and census tract information. Note: The census tract information was added after completion of the survey because it was thought to be a more accurate measure than the solid waste collection day. Table 1. Number of respondents per number of people in the household. 388 77.6{ 112 22.4 Table 2. Number of respondents per type of customer housing. 355 29 52 42 22 500 Table $. Number of respondents per refuse route number. 71.0 5.8 10.4 8.4 4.4 100°.4 46 39 65 27 41 51 47 28 4O 36 61 19 500 9.2 7.8 13.0 5.4 8.2 10.2 9.4 5.6 8.0 7.2 12.2 3.8 100°.4 3 Table 4. Number of respondents per recycling route number. 113 22.6 77 15.4 107 21.4 112 22.4 91 18.2 500 100% Table 5. Number of respondents per collection day. 88 17.6 105 21.0 113 22.6 92 18.4 102 20.4 500 100% Table 6. Number of respondents per census tract. 109 21.8 81 16.2 179 35.8 43 8.6 51 10.2 37 7.4 500 100% Note: Some of the following charts and tables will be depicting differences among variables. These differences were identified via the chi-square statistic. This statistic compares patterns of responses from different groups (e,g., housing type, household number) and indicates how likely the different pattoms are simply due to chance fluctuations. Differe,ces with a low probability of being simply due to chance fluctuations are indicative of probable differences in the response patterns provided by those groups. Because the chi-square statistic is more likely to indicate non-chance differences with larger samples, the CBSR chose a conservative level of probability (p<0.05) for reporting differences between the groups in this analysis. Each chart title with an * is indicative of a significant finding. 4 l~indin~s. The following tables and charts, presented in the same order as items in the survey instrument, summarize data from 500 surveys completed by City of Dubuque residents who have their refuse and recycling collected by the City of Dubuque. Advanced Data Corem, Inc. staff members administered the survey via telephone. Based on the responses of these interviews, the following conclusions can be made: There were 79% of respondents who reported above average or excellent ratings for their overall refuse collection service. Forty percent reported excellent service, 39% reported above average service, and 18% reported average service. ~ Of the 92% of sample respondents who currently recycle at least once per month, 43% reported excellent service, 42% above average service, and I4% average service. Of the 8% who reported that they did not recycle once per month, the two most conimon reasons given were that they did not have a yellow bin and that they were not in the habit of recycling. Of the total sample, half (50%) favor the proposal for Unit Based Pricing COBP) and a qumer oppose it. Another qumer did not give an opinion regarding this unfamiliar solid waste concept. o Fffiy percent of respondents living in a 1-3 person household favor Unit Based Pricing, whereas 50% of respondents living in a 4-9 person household oppose it. o A greater percentage of single-family owners (46%), duplex (42%), and 3-4plex customers (56%) are in favor of Unit Based Pricing than opposed to it. Singl~- family renters and 5-6plex customers had almost equal numbers of respondents who favored and opposed the proposed change in pricing (approximately 31%). o More residents in each of the census tracts favored (~9°/O-57%) Unit Based Pricing than opposed (21%-31%) it, except for the Fremont/Cedar Cross/Kelly Lane area in which 40% of residents opposed the Unit Based Pricing proposal. There were slightly more respondents who ' ' favor (43%) the proposal to reduce the number of allowed refuse containers to one than respondents who oppose (39%) it. o Half (50%) of respondents living in a 1-3 person household favored the proposal, whereas 67% of respondents living in a 4-9 person hOusehold opposed the proposed reduction. o More customers living in single-family rentals and 344 and 5-6 ptexes (45%, 61%, and 40%, respectively) were in favor of the proposed] reduction than opposed to it, whereas more single-family owners and duplex customers (46 and 48%, respectively) were opposed to the reduction in containers than supported it. o Slightly more respondents residing in the Midtown/N~ West End and Hempstead/Far West Side areas favor the proposed reduction than do oppose it. Sli~agh~y more respondents residing in the Northend/Downtown/R.homberg, 32~/Kanfmann and South Grandview areas opposed than favored redudng the number of allowed containers to one. More respondents in the Fremont/Cedar Cross/Kelly Lane opposed the proposed reduction than supported it. 5 Of the total sample, half (50%) of respondents favor a container weight limit reduction and 20% oppose it. o Half of all respondents living in a 1-3 person household favor a weight limit reduction, whereas only one-quarter of respondents living in a 4-9 person household favor it. o Single-family renters, 3-4plex customers, and 5-6plex customers were more in favor of reducing the weight limit (66%, 76%, and 60%, respectively) than were single-family owners or duplex renters (37% and 45%, respectively). o Each census tract group was clearly in favor of a container weight limit reduction (39%-53%), except for the Fremont/Cedar Cross/Kelly Lane area, which was almost evenly divided between those favoring (28%)and those opposing (30%0) it. Of the total sample, approximately 40% prefer 35-gallon rigid cans, one-quarter prefer heavy-duty 35-gallon bags, and one-quarter prefer the city-owned carts with wheels. Less than a tenth of respondents did not offer an opinion. o Approximately 40% of both 1-3 and 4-9 person households prefer 35-gallon rigid cans. However, 1-3 person households prefer the 35-gallon heavy duty bags (30%) over the city-owned carts with wheels, whereas 4-9 person households prefer the city-owned carts with wheels (35%) over the 35-gallon heavy duty bags 070/0)- o Single-family owners and renters prefer the 35-gallon rigid cans over the other two container options. Duplex customers were evenly divided among the three container options. Three-four plex and 5-6 plex customers prefer 35-gallon heavy duty bags. o More respondents from each census tract, except for Hempstead/Far West Side, prefer the 35-gallon rigid cans. Hempstead/Far West Side has a slightly higher preference for the heavy-duty 35-gallon bags. There were 44% of respondents who prefer the use of seasonal stickers for extra containers, approximately 20% prefer the single-use stickers, and less than 10% prefer the $1 logo bags. o Both 1-3 persen househ01ds and 4-9 person households prefer the seasonal stickers, followed by the single-use stickers, followed by the $1 logo bags. o More respondents in single-family owner, single-family renter, duplex, and 3-4 plex households prefer the seasonal stickers (43%-48%) over single-use stickers (17%-27%), which respondents prefer over the $1 logo bags (3%-14%). Respondents in 5-6 plex households were evenly divided among the three options (23% each). o Respondents fxom each census tract dearly prefer the use of seasonal stickers (36%-54%) over the other two options, single-use stickers (19%-24%) and $1 logo bags (4°/o-14%). ~ UNIT BASED PRICING (UBP) I PAY AH YOU THROW (HAY ! COLLECTION PROGRAM DEFINITION: Unit Based Pricing, also known as Pay As You Throw, is a system under which customers pay for solid waste collection per unit of refuse collected rather than through a fixed fee. OBJECTIVES: Implement a more equitable solid waste rate structure Reduce refuse collection tonnage disposed at DMASWA Landfill by 15% Increase curbstde recycling tonnage by 25% Reduce crew injuries in collecting solid waste from heavy containers Improve neighborhood sanitation and aesthetics Comply with state mandates regarding Iowa Solid Waste Diversion Goals Increase reuse, drop-off recycling and composting of non-curbside collection materPais Heighten community education and participation in sustainable waste minimization Provide reasonable accommodation for customers with special needs or limited means Provide for continued use of customers' suitable solid waste collection containers Increase disposal options for small quantities of home improvement and demolition debris Expand year-round disposal options for some types of bulky wastes Gain some experience in wheeled cart and semi-automated collection EXISTING ADVANTAGES: Established voluntary curbside recycling collection program, with no additional charges for collection or yellow bins Established drop-off facility for normal curbside recyclables Established drop-off locations for non-curbside recyclables: foam packing peanuts, batteries, plastic bags, etc Established drop-off facility for Household Hazardous Materials Established Large Item Collection Program for bulky wastes, appliances, tires and large volume cleanouts Established small-load drop-off facility for refuse at DMASWA landfill (fee based, six days per week, year round) Established safety net for seniors, people with disabilities and iow income customers: 50% discount Established billing system, enterprise fund and full cost accounting Established funding opportunity for technical assistance, recycling bins and promotion from DMASWA Established distribution and vendor system for stickers as in Yard Waste program Established Public Education opportunities through City Channel 8 and City Focus Established local technical support for food waste and household organics compoating options Customer experience with PAYT through the Yard Waste program DMASWA Garbage Guide booklet to he'mailed countywide prior to UBP implementation Very positive citizen perception of the City's and DMASWA's comprehensNe sorid waste programs strong support for PAYI' from Public Info Session, comprehensive phone survey, community groups and elderly Involved and supportive Environmental Stewardship Advisory Commission and Solid Waste Operations Team Specialized technical consultation from USEPA- Pay As You Throw Initiative: 6,000 programs nationwide High quality public education and resource materials available from USEpA and IDNR Good local data on waste composition, collection efrmiencies, models and customer sc=flout demogrephies Flexibility to allow equ*fi'able year-round collection of C&D and some smaller bulky waates without appointments FleyJbility on collection trucks to allow new wheeled cart and collection options PERCEIVED BARRIERS: Public Education challenge to inform our 20,000 customers and help them modify their setout behaviors Building Public Consensus: resistance to changing of a very popular solid waste collection system Some customer dissatisfaction with lowered individual container/contents maximum weight Some customer dissatisfaction with lowered total number of containers permitted at base monthly fee Some "Large Family" resistance due to likely increased cost Some difficulty in enforcing PAYT at multiplexes (especially above 4 units) Complete re-routing for refuse and recycling collection with staffing changes Increased crew time enforcing container weight, size and number limits Increased customer sarvioe phone calls and customer service on-site visits by staff Increased hours needed for completing Lead Sanitation Driver responsibilities Increased startup, promotion, administrative, bag and/or sticker distribution and recycling processing costs Short timeline for implementation (budget process and ordering new equipment) Instability of the recycling processor due to Iow commodity prices, Iow landfill fees and increased competition' Some operational risk in over estimating diversion from refuse and increases in recycling Some financial risk in over estimating revenue from UBP sticker and new subscription options Fear of illegal dumping E IOWA CITIFS THAT VOLUNTARILY ADOPTED UBP PROGRAMS Jeffemon Lake View Harper Hayesviile Heddck Keota ,Keswick !Kinmss Gibson :airfield ~atavia Bdghton Ainsworth Delta Crawfordsville Sigoumey 3Ieasant Plain Richland Webster Wellman iWayland Washington South English Thomburg ~ackwood Olds Cilia Lockddge Martinsburg Libertyville West Chester What Cheer Kellogg . 'Colfax Sully Newton Shenandoah Coin Essex Yorktown Creston Coming Bedford Afton Nodaway Bennett Bettendorf Calamus ;Camanche Clarence Clinton Durant Maquoketa Nichols Stanwood Tipton West Branch Mount Pleasant Burlington Armstrong Amolds Park Milford Okoboji Lake Park Wahpeton Spirit Lake West Okoboji Hiawatha Hills Iowa City Kalona Fairfax tEly [Cedar Rapids rCenter Point : Coralville Atkins Albumett Mount Vernon Millersburg Monticello North English North Liberty Oxford Lisbon Lone Tree Madon Palo Riverside Robins Solon I Osceol~ Swisher University Heights iTiffin :Williamsburg Floyd Fredericksburg Ionia Alta Vista iBassett Colwell Chades City Mclntire Marble Rock Orchard Osage North Washington Mitchell Nashua New Hampton RoCkford Riceville St. Ansgar Rudd Stacyville Grundy Center Dunlap Dunkerton Dike Cedar Falls Brandon Aurora Hudson Stanley Sumner Watedoo Wavedy Reinbeck Quasqueton Lamont La Porte City Burt 'Bdtt Windsor Heights West Des Moines Humboldt Livermore Per~ Lodmor Woodbum IOWA CITIES THAT WERE/ARE REQUIRED TO ADOPT UBP PROGRAMS Planning Area City WRD Allerton WRD Beaconsfield WRD Benton WRD Clio WRD Corydon WRD Davis City WRD Decatur City WRD Delphos WRD Diagonal WRD Ellston WRD Garden Grove WRD Grand River WRD Humeston WRD Kelledon WRD Lamoni WRD Le Roy WRD Leon WRD Lineville WRD Maloy WRD Millerton WRD Mount Ayr WRD Pleasanton WRD Redding WRD Tingley WRD Van Wert WRD Weldon SCISWA Albia SClSWA Brooklyn SClSWA Bussey SClSWA Chadton SClSWA Deep River SClSWA Derby SCtSWA Grinnell SCISWA Guemesy SCISWA Hamilton SCtSWA Hartwick SCISWA Harvey SCISWA Knoxville SCISWA Lovilia SCISWA Lucas SCISWA Malcom SCISWA Marysville SCtSWA Melcher-Dallas SCISWA Melrose SCISWA Montezuma SCISWA Pella SCISWA Pteasantville SCISWA Russell SCISWA Searsboro SClSWA Swan SCISWA Victor SCISWA Williamson Flannegan Ayrshire Flannegan Bode Ftannegan Curlew Ftannegan Cylinder Flannegan Dolliver Flannegan Emmetsburg Flannegan Estherville Flannegan Graettinger Flannegan Gmver Flannegan Havelock Flannegan Laurens Flannegan Mallard Flannegan Palmer . Flannegan Plover Flannegan Pocahontas Flannegan Ringsted Flannegan Rodman Flannegan Rolfe Flannegan Ruthven Flannegan Superior Flannegan Terdl Flannegan Vafina Flannegan Wallingford Flannegan Whittemore Ottumwa/Wapello Agency Ottumwa/Wapello Blakesburg Ottumwa/Wapello Bloomfield OttumwaNVapello Chillicothe Ottumwa/Wapello Drakesville Ottumwa/Wapello Eddyville Ottumwa/Wapello Eldon Ottumwa/Wapello Flods OttumwaNVapello Kirkville OttumwaJWapello Ottumwa Ottumwa/Wape[lo Pulaski Clarke Murray Clarke Osceola Clarke Woodbum GRRWA Donnellson GRRWA Fort Madison GRRWA Franklin GRRWA Hillsboro GRRWA Houghton GRRWA Keokuk GRRWA Montrose GRRWA St. Paul GRRWA West Point Van Buren Birmingham Van Buren Bonaparte Van Buren Cantdl Van Buren Farmington Van Buren Keosauqua Van Buren Milton Van Buren Mount Steding Van Buren Stockport NWIASWA Alton NWIASWA Alvord NWIASWA Archer NWIASWA Ashton NWIASWA Boyden NWIASWA Calumet NWIASWA Chatsworth NWIASWA Dickens NWlASWA Doon NWIASWA Evedy NWlASWA Fostofia NWIASWA George NWIASWA Gillett Grove NWlASWA Granville NWIASWA Greenville NWIASWA Harris NWIASWA Hartley NWIASWA Hawarden NWIASWA Hospers NWIASWA Hull NWIASWA Inwood NWtASWA beton NWtASWA Larchwood NWlASWA Lester NWlASWA Little Rock NWIASWA Mattock NW1ASWA Maudce NWIASWA Melvin NWlASWA Moneta NWIASWA Ocheyedan NWIASWA Orange City NWIASWA Pautlina NWIASWA Peterson NWIASWA Pdmghar NWIASWA Rock Rapids NWIASWA Rock Valtey NWIASWA Rossie NWIASWA Royal IOWA CITES THAT WERE/ARE REQUIRED TO ADOPT UBP PROGRAMS NWIASWA Sanborn NWIASWA Sheldon NWIASWA Sibtey NWIASWA Sioux Center NWlASWA Spencer NWIASWA Suthedand NWlASWA Webb CDS Fertile CDS Leland CDS Rake CBS Scarville CDS Thompson Dubuque Asbury Dubuque Balltown Dubuque Bankston Dubuque Bernard Dubuque Cascade Dubuque Centralia Dubuque Delaware Dubuque Delhi Dubuque Dubuque Dubuque Dundee Dubuque Durango Dubuque Dyersville Dubuque Eaflvitie Dubuque Edgewood Dubuque Epworth Dubuque Farley Dubuque Graf Dubuque Greeley Dubuque Holy Cross Dubuque Hopkinton Dubuque Luxemburg Dubuque Manchester Dubuque Masonville Dubuque New Vienna Dubuque Peosta Dubuque Rickardsville Dubuque Ryan Dubuque Sageville Dubuque Sherdll Dubuque Strawberry Point Dubuque Worthington Dubuque Zwingle Adair Adair Adair Bridgewater Adair Casey Adair Fontanelle Adair Greenfield Louisa Letts Adair Menlo Louisa Oakvitle Adair Odent Louisa Wapello Adair Stuart U arg ~ji ~!iii~.....!i:~.. i;: :: ii!:i::!i;~i i~!~iiii:: i~i; :::; :. :. Fre~i~j(iB~i? :: :: : i:: i ~': :':'ii:ii!i~ii ~!~!'3i:?i'!?: Marshall Albion Fremont Mills Emerson Marshall Clemons Fremont Mills Farragut Marshall Collins Fremont Mills Hamburg Marshall Ferguson Fremont Mills Henderson Marshall Gilman Fremont Mills lmogene Marshall Haverhill Fremont Mills Randolph Marshall Laurel Fremont Mills Rivertan Marshall Le Grand Fremont Mills Sidney Marshall Liscomb Fremont Mills Silver City Marshall Marshalltown Fremont Mills Tabor Marshall Melbourne Fremont Mills Thurman Marshall Rhodes L N:!::: :~:~* ~-~::~?~:~ ......... ~.,:: :~::~:~:~,~::: ~: :~:~:~.~:~ Marshall St. Anthony LNI Clear Lake Marshall State Center LNI Coulter Marshall Whitten LNI Doughety LNI Forest City LN1 Garner LNI Geneva LNt Grafton LNI Hampton LNI Hanlontown LNI Hansel LNI Joice LNI Kensett ' LNt Klemme LNI Lake Mills LNI Latimer LNI Manly LNI Mason City LNI Meservey LNI Nora Spdngs LNI Northwood LNI Plymouth LNI Pope Joy LNI Rock Falls LNI Rockwell LNI Sheffield ' LNI Swaledale LNt Thornton LNI Ventura Louisa Columbus City Louisa Columbus Junction Louisa Cotter Louisa Fredonia Louisa Grandview NCISWA Badger NCISWA Barnum NCISWA Bradgate NCISWA Caliender NClSWA Clare NCISWA Dakota City NCtSWA Dayton NCISWA Duncombe NClSWA Eagle Grove NCtSWA Fort Dodge . NClSWA Gilmore City NCISWA Gowrie NClSWA Harcourt NClSWA Hardy NC1SWA Humbott NCISWA Kniedm NCISWA Lehigh NClSWA Livermore NCISWA Manson NCISWA Moodand NCISWA Otho NCISWA Ottosen NCISWA Pioneer NCISWA Pomeroy NCISWA Renwick NClSWA Rockwell City NCISWA Rutland NClSWA Thor NCISWA Vincent Rural Iowa AckJey 3 IOWA CITIES THAT WERE/ARE REQUIRED TO ADOPT UBP PROGRAMS Rural Iowa Alden Rural Iowa Alexander Rural Iowa Allison Rural Iowa Aplington Rural Iowa Aredale Rural Iowa Belmond Rural Iowa Blairsburg Rural Iowa Bdstow Rural Iowa Buckeye Rural Iowa Cladon Rural Iowa Clarksville Rural Iowa Dows Rural iowa Dumont Rural Iowa Eldora Rural Iowa Ellsworth Rural Iowa Galt Rural Iowa Goldfield Rural Iowa Goodell Rural Iowa Greene Rural Iowa Hubbard Rural Iowa Iowa Falls Rural Iowa Jewell Rural Iowa Kamrar Rural Iowa New Hartford - ' Rural Iowa New Providence Rural Iowa Owasa Rural Iowa Parkersborg Rural Iowa Radcliffe Rural Iowa Randall Rural Iowa Rowan Rural Iowa Shell Rock Rural Iowa Stanbope Rural Iowa Steamboat Rock Rural iowa Stratford Rural Iowa Union Rural Iowa Webster City Rural Iowa Williams Rural Iowa Woolstock SCI Landfill Agency Ackworth SC1 Landfill Agency Bevington SCI LandfillAgency Cumming SCI Landfill Agency Dallas Center SCI Landfill Agency De Soto SCI Landfill Agency Dexter SCl Landfill Agency Eadham SCI Landfill Agency East Peru SCI Landfill Agency Indianola SCI Landfill Agency Lacona SCI Landfill Agency Martensdale SCI Landfill Agency Milo SCI Landfill Agency New Virginia SCI Landfill Agency Patterson SCI Landfill Agency Sandyvilte SCI Landfill Agency Spring Hill SCl Landfill Agency St. Chades SCI Landfill Agency St. Marys SCi Landfill Agency Truro SCI Landfill Agency Van Meter SCI Landfill Agency 'Winterset RIGID CONTAINER (CAN) ISSUES (WITH OR WITHOUT STICKERS) 35 GAL CAN MAXIMUM MANUAL COLLECTION ADVANTAGES Animal protection Can be labeled with address and apartment # for enforcement Required by Housing Dept in rental housing Large number of existing cans requiring no new pumhuses Potential for using single-use, seasonal or annual stickers for additional containem If the first container must be a can, then all begs outside of cans must have a sacker, thereby reducing the risk of leaving complying refuse uncollected at allowed pioxes DISADVANTAGES Requires greater time and effort for crews to remove lid, dump can and return can to curb More likely to be ovenNeight Cans w/o lids collect extra weight from rain and snow Materials / begs get stuck or treeze to side / bottom of can Lifting is a risk factor in weight related crew injuries Risk of "sewage" spilling on crew thru cracked cans Wind blows cans onto roadways, drh/eways and sidewalks I! bags are not used inside cans, loose material can litter Customers complain re crew damage, negligence City is subject to claims for Can or lid replacement Customer complaints if oversize cans must be replaced BAG ISSUES (LOGO BAGS OR BAGS WITH STICKERS) 35 GAL BAG MAXIMUM MANUAL COLLECTION ADVANTAGES Stronger waste reduction factor since bags hold less weight Collection faster and more efficient than cans Bags contain less weight than cans, so are less likely to cause crew I~ing injuries Little extra weight from rain and snow Fewer claims for property damage caused by crews Street aesthetics improved after collection: no cans or lids left at the curb Customer familiar'r~ due to official "City" yard waste bags and yard waste bags requiring stickers Education flyer included in every 10-pac of Logo bags sold Bag / st~cker distribution by Lead Sanitation Driver -- reduced cost Easy to understand DISADVANTAGES Animals can tear and scatter bag contents Thinner bags can tear dudng lifting, especially if stuffed Unprotected sharps can injure crews or pedestrians Lightweight bags can blow away from setouts White garbage bags in snow are hard to see Bags are lower to ground requiring more bending by crews Logo bags: more expensive than reusable cans or stickers Customem might view requirements to purchase and store bags and/or single-use stickers as inconvenient Bags are not re-used, creating plastic waste and other negative environmental impacts High outside vendor & distribution casts for logo bags ' High inventoP/costs and tied up capital for logo bags BAGS INSIDE OF OVERSIZE OR STANDARD CANS ISSUES 35 GAL BAG MAXIMUM MANUAL BAG REMOVAL COLLECTION ADVANTAGES Bag protection from animal damage in certain neighborhoods Less litter, odor and fly problems than loose refuse in cans Allows for use of customer's existing oversise cans Allows for better transportation of bags to curb for some customers DISADVANTAGES Lower visibility grabbing bags: crews can get stuck wl sharps Some customem may place too many small bags in cans Bags can get stuck in smaller cans (vacuum seat or wedged) Bags can freeze to side of cans Windshield Survey of Current _ Refuse Container Use At Single,Family Households (HH) RecyCle Setouts Container Types HH % Wt Wt/HH/VVKHH % I Cans Plus standard cansonly 27 33.3%98034.5 18 67% ,standard cans & bags 11 13.6%47040.6 10 91% standard cans w/more than bags. 10 12.3%50548.0 8 80% oversize cans only 0 0.0% 0 0.0 0 0% oversize cans w/bags or more 4 4.9% 21049.9 1 25% Subtotal 62 64.2%2165 39.6 37 71% Bags Plus (no cans) sm bags only 5 6.2% 12523.8 1 20% refuse bags only 15 18.5%38024.1 10 67% refuse bags & sm bags 6 7.4% 19530.9 3 50% .bags w/boxes & misc 3 3.7% 85 26.9 3 100% Subtotal 29 35.8%I 786 25.7t17 59% Total 81 100,0%2950 34.6 54 67% In FY01, the average customer setout 27 lbs of refuse per week including Large Item collections. IThis average includes sin~lle family residences, multiplexes and small businesses.