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Finance Department Fiscal Year 2016 Budget PresentationCity of Dubuque Public Hearings # 3. ITEM TITLE: SUMMARY: SUGGESTED DISPOSITION: ATTACHMENTS : Description ❑ Finance FY 2016 Recommended Budget Copyright 2014 Finance Department Fiscal Year 2016 Budget Presentation Type Supporting Documentation Finance -74- FINANCE DEPARTMENT Budget Highlights Employee Expense Supplies and Services Machinery and Equipment Total Abated Debt - Franchise Fee Total Expense Miscellaneous Revenue Overhead & Utility Billing Recharges to Enterprise Funds Investment Mgr / Custodial & Financial Service Fees Total revenue FY 2013/14 Actual 1,300,021 578,873 2,645 1,883,920 FY 2014/15 Adopted 1,324,966 611,139 20,535 1,956,640 FY 2014/15 Amended 1,322,295 611,339 20,535 1,954,169 1,883,920 1,956,640 1,954,169 46,822 36,485 36,485 1,245,152 1,356,313 1,386,184 97,560 98,000 98,000 1,389,534 1,490,798 1,520,669 FY 2015/16 Recomm'd 1,309,501 645,644 7,413 1,962,558 185,089 2,147, 647 42,850 1,087,600 95,000 1,225,450 Property Tax Support 494,386 465,842 433,500 922,197 Percent Increase (Decrease) with Investment Manager & Banking Fees & Franchise Fee Debt Percent Increase (Decrease) without Investment Manager & Banking Fees & Franchise Fee Debt Personnel - Authorized FTE 17.51 17.62 17.62 17.74 Improvement Package Summary % Change from Adopted FY 2014/15 - 1.2% 5.6% - 63.9% 0.3% 100.0% 9.8% 17.4% - 19.8% - 3.1% - 17.8% 456,355 98.0% 74.6% 1 of 3 This improvement level request provides funding to install camera by locked safe. The safe contains $1,000 in coin, small denomination bills which are used as change funds and the daily deposit from transactions. The safe is locked during the day. Related Cost: $1,543 Non -Recurring Related Revenue: $ 101 Water Utility Fees— Non- Recurring Related Revenue: $ 100 Sanitary Sewer Utility Fees— Non -Recurring Related Revenue: $ 100 Refuse Utility Fees— Non -Recurring Related Revenue: $ 100 Stormwater Utility Fees — Non -Recurring Net Cost: $ 1,142 Property Tax Impact: +$.00051+.00% Activity: Accounting/Payroll/Treasury/Utility Billing -75- Recommend -Yes 2 of 3 This improvement level request provides funding for a full-time Internal Auditor at GE35D. The principal function of an internal auditor would be to conduct internal audits of City departments, operations and activities to assess the effectiveness of management controls, accuracy of financial records and the efficiency of accounting systems and business operations. The position should report directly to the City Manager or City Council rather than to Finance. The position would require knowledge of municipal government organization, functions and administrative principles and policies, rules and regulations regarding governmental fund accounting and accounting procedures; and ability to analyze and recommend improved procedures or practices. The acceptable experience and training for an Internal Auditor include a four year degree in accounting, minimum of five years of professional auditing experience, and a Certified Public Accountant (CPA) or Certified Internal Auditor (CIA) certification. Recurring expense includes $2,000 for continuing education. Non-recurring expense includes a workstation ($3,000) and laptop ($2,700). Related Cost: $98,855 Recurring Related Cost: $ 5,700 Non -Recurring Related Revenue: $ 599 Water Utility Fees— Non- Recurring Related Revenue: $ 614 Sanitary Sewer Utility Fees— Non -Recurring Related Revenue: $ 764 Refuse Utility Fees— Non -Recurring Related Revenue: $ 206 Stormwater Utility Fees — Non -Recurring Related Revenue: $10,395 Water Utility Fees— Recurring Related Revenue: $10,650 Sanitary Sewer Utility Fees— Recurring Related Revenue: $13,247 Refuse Utility Fees— Recurring Related Revenue: $ 3,579 Stormwater Utility Fees — Recurring Net Cost: $53,101 Property Tax Impact: +$.02351+.21 % Activity: Accounting/Payroll/Treasury/Utility Billing Recommend - No 3 of 3 This improvement level request is to fund an additional forty hours of continuing education for an Accountant. It is anticipated that an Accountant will complete and pass the Certified Public Accountant exam by February 2015. The American Institute of Certified Public Accountants requires 40 hours of continuing education annually in order to keep the Certified Public Accountant designation active. Related Cost: $2,000 Tax Funds — Recurring Related Revenue: $ 107 Sanitary Sewer Utility Fees— Recurring Related Revenue: $ 289 Refuse Utility Fees— Recurring Related Revenue: $ 74 Stormwater Utility Fees — Recurring Related Revenue: $ 38 Parking — Recurring Related Revenue: $ 119 Landfill - Recurring Net Cost: $1,373 Property Tax Impact: +$.0006/+.01 % Activity: Accounting/Payroll/Treasury -76- Recommend -Yes Significant Line Items at Maintenance Level (Without Recommended Improvement Packages) Employee Expense 1. The City wage plan for non -bargaining unit employees will not increase and bargaining unit employees will receive a 2.25% wage increase in FY 2016. 2. The Iowa Public Employee Retirement System (IPERS) City contribution remains at 8.93% and the employee contribution remains at 6.18% in FY 2016. 3. The City portion of health insurance expense decreased from $1,190 in FY 2015 to $1,040 in FY 2016 per month per contract, resulting is a savings of $28,298. 4. FY 2016 is the fourth year that eligible retirees with at least twenty years of continuous service in a full-time position or retired as a result of a disability and are eligible for pension payments from the pension system can receive payment of their sick leave balance with a maximum payment of one - hundred twenty sick days payable bi-weekly over a five year period. Sick leave payout expense of $9,428 is budgeted in Finance (for two employees) in FY 2016. 5. Overtime expense remains at $16,122 in FY 2016. 6. FY 2016 reflects a full year of health insurance coverage for the part-time water meter service worker and the upgrade of the Utility Billing cashier from part-time to full-time (0.12 FTE) . These changes were effective January 1, 2015 as part of the Affordable Health Care Act (+$16,684). Supplies & Services 7. Office Supplies increased from $4,583 in FY 2015 to $5,430 in FY 2016 based on FY 2014 actual of $5,602. 8. Office Equipment Maintenance decreased from $2,400 in FY 2015 to $1,300 in FY 2016 based on FY 2014 actual. This line item represents toner for the postage machine. 9. Office Equipment Rental increased from $29,242 in FY 2015 to $34,649 in FY 2016 based on the new lease with Pitney Bowes for the postage machine ($8,635 per quarter) during FY 2014. 10. Printing and Binding decreased from $24,090 in FY 2015 to $21,715 in FY 2016 based on FY 2014 actual $21,246 and due to more employees utilizing electronic pay stubs which reduces the amount of payroll checks and envelopes (-$1,300) and a different W-2 vendor was selected due to lower cost of W -2's (-$400). 11. Copying and Reproduction decreased from $3,713 in FY 2015 to $2,950 in FY 2016 due to switching vendors for multi -function copiers which has decreased the cost by 30%. 12. Promotion increased from $0 in FY 2015 to $8,512 in FY 2016 due to adding new customer packets for new Utility Billing customers in Fiscal Year 2015 (1,600 packets at a cost of $5.32 each). 13. Dues and Memberships increased from $1,710 in FY 2015 to $2,620 in FY 2016 based on based on an additional GFOA membership for an Accountant ($183), American Purchasing Society -77- membership for Purchasing Coordinator ($195) and renewal of Association of Public Treasurers membership for Finance Director and Assistant Finance Director ($335). 14. Motor Vehicle Fuel decreased from $6,795 in FY 2015 to $4,951 in FY 2016 based on a three year average minus 20%. 15. Motor Vehicle Maintenance Outsourced decreased from $1,565 in FY 2015 to $119 in FY 2016 due to the one-time expense of $1,000 for rust protection on the new van that was purchased in FY 2015. 16. Credit Card Charge increased from $27,000 in FY 2015 to $35,000 in FY 2016 based on FY 2014 actual of $35,170. The Finance Department absorbs credit card fees for City departments (excluding Library, Landfill, Parking, Airport and Leisure Services). The usage has increased due to the elimination of the credit card fee if the card is used at the counter. For Utility Billing, the usage has increased from 4,835 transactions in FY 2011 to 8,070 transactions in FY 2013 to 10,214 transactions in FY 2014. Approximately 75% of this line item is offset with revenue from credit card fees assessed on online credit card transactions. 17. Consultant Services increased from $8,500 in FY 2015 to $14,500 in FY 2016 based on the addition of a $6,000 retainer for the City's financial advisor. Machinery & Equipment 18. Equipment replacement items at the maintenance level include ($5,870): Accounting/Payroll/Treasury (1) Desk Phone (2) Chairs (1) Calculator Utility Billing/Parking Tickets (2) Chairs (1) Desk Phone (1) Check Scanner Revenue $ 250 $ 600 $ 170 $ 600 $ 250 $ 4,000 19. Penalties increased from $12,775 in FY 2015 to $14,250 in FY 2016 based on FY 2014 actual of $14,668 which represents administrative collection fees and administrative fees for tax liens. 20. Credit Card Fee increased from $20,250 in FY 2015 to $25,000 in FY 2016 based on FY 2014 actual $25,531. This revenue offsets 75% of the Credit Card Fees expense line item. 21. Revenue received from Enterprise Funds for Utility Billing and administrative overhead charges has decreased from $1,386,184 in FY 2015 to $1,087,600 in FY 2016. -78- UTILITY BILLING SUPERVISOR City of Dubuque FINANCE DEPARTMENT Organizational Chart FINANCE DIRECTOR SECRETARY PART TIME ASSISTANT FINANCE DIRECTOR UTILITY CASHIERS ACCOUNT 5 FULL TIME CLERK SERVICE WORKERS 1 FULL TIME 1 PART TIME I ACCOUNTANTS PURCHASING ACCOUNT PAYROLL INTERN 2 FULL TIME COORDINATOR CLERKS SPECIALIST PART TIME 2 FULL TIME PART TIME -79- FINANCE DEPARTMENT The Finance Department provides the City Council, City Manager, City Departments, Boards and Commissions, other governmental agencies, vendors and the public with reports and financial data that is accurate, timely and meaningful and which satisfies the need for sound fiscal policy formulation, efficient City financial management and full disclosure of City finances Finance Department Financial Services Utility Services Expenditures and Resources by Department and Category Budget Highlights % Change FY 2013114 FY 2014115 FY 2014/15 FY 2015116 from Adopted Actual Adopted Amended Recomm'd FY 2014115 Employee Expense Supplies and Services Machinery and Equipment Total Abated Debt - Franchise Fee Total Expense Miscellaneous Revenue Overhead & Utility Billing Recharges to Enterprise Funds Investment Mgr / Custodial & Financial Service Fees Total revenue 1,300,021 578,873 2,645 1,324,966 611,139 20,535 1,883,920 1,956,640 1,322,295 611,339 20,535 1,309,501 645,644 7,413 1,954,169 1,962,558 -1.2% 5.6% -63.9% 0.3% 185,089 100.0% 1,883,920 1,956,640 1,954,169 2,147,647 9.8% 46,822 36,485 36,485 42,850 17.4% 1,245,152 1,356,313 1,386,184 1,087,600 -19.8% 97,560 98,000 98,000 95,000 -3.1% 1,389,534 1,490,798 1,520,669 1,225,450 -17.8% Property Tax Support 494,386 465,842 433,500 922,197 Percent Increase (Decrease) with Investment Manager & Banking Fees & Franchise Fee Debt Percent Increase (Decrease) without Investment Manager & Banking Fees & Franchise Fee Debt Personnel - Authorized FTE 17.51 17.62 17.62 17.74 -80- 456, 355 98.0% 74.6% FINANCE DEPARTMENT SUCCESS IS ABOUT PEOPLE, PLANNING AND PARTNERSHIPS LEADING TO OUTCOMES PEOPLE The Finance Department communicates to the citizens, bond holders, financial institutions and state agencies through the comprehensive annual report and required state reporting, the financial position of the City. The Utility Billing Department communicates to the citizens through direct contact, phone and monthly newsletters. PLANNING The Finance Department works with all City Departments and Divisions to ensure all internal and external reporting is relevant, accurate and timely. The complete 'smart' water meter change out allows us to provide timely and accurate readings and billings to our over 23,000 utility customers PARTNERSHIPS To meet the standards of external reporting, the Finance Department works with the State of Iowa as well as our external auditor, bond counsel, financial advisor, investment managers and local financial institutions, insurance providers and the Budget Office. Utility billing staff works with the Landlord Association, County Treasurer and several social service organizations within the community. -81- FINANCE DEPARTMENT Detail by Activity Activity: Financial Service Overview Financial Services provides financial policy, cash management, debt management, accounting, payroll, accounts payable, purchasing, risk management, grant assistance, auditing and reporting for the City of Dubuque. Administration: Support for all activities in the form of administering the financial functions for the City of Dubuque. Risk management, loss control review, property, machinery and equipment, pollution liability, builders' risk and liability insurance coverage. Accountina: System of recording and summarizing financial transactions and analyzing, verifying and reporting the results. Disclose information in an understandable manner, facilitate financial interpretations, opinions and conclusions. The chief elements of an accounting system are identifying and classifying, processing and recording, controlling and testing, and summarizing and reporting accounts payable through the use of purchase cards and purchase orders, accounts receivable, payroll and treasury. Fiscal operations are documented and summarized to satisfy reporting needs, expenditures are reviewed and audited, payroll data is assembled, audited and updated for processing into the general ledger system, and both calendar and fiscal records are maintained for accountability. Accounting for two component units Dubuque Initiatives and subsidiaries and Dubuque Metropolitan Area Solid Waste Agency (DMASWA). Accounts receivable for DMASWA. Grants: Review City-wide for timely draws of Federal, State and private grants. Prepare reporting for annual single audit requirements of Circular OMB 133. AmeriCorps grant drawdowns and reporting. Treasury: Invest cash receipts and bond proceeds, establishing custody of all security holdings and providing liquidity to cover normal expenditures, payments on capital projects and debt principal and interest payments. Drawdown funds from borrowings via bond issues and State Revolving Loan Funds (includes DMASWA) Audit/Renortina: Prepare state mandated reports; (Annual Financial Report, Street Financial Report and Outstanding Debt Report), Comprehensive Annual Financial Report (CAFR), Dubuque Metropolitan Area Solid Waste Agency Financial Statements, and Schedule of Receipts and Expenditures of Passenger Facility Charges for the Dubuque Regional Airport. Prepare documentation/workpapers for annual audits and financial statements. Prepare documents and work papers for Dubuque Initiatives and subsidiaries. Conduct internal operational audit reviews as required for departments. Ensure data compiled is prepared in conformity with generally accepted principles -82- FINANCE DEPARTMENT Funding Summary FY 2013/14 Actual FY 2014/15 Adopted FY 2015/16 Recommended Expenditures $958,240 $993,603 $976,105 Resources $390,390 $427,997 $320,219 Position Summary FY 2015/16 FTE's Finance Director 0.90 Assistant Finance Director 1.00 Purchasing Coordinator 1.00 Accountant 1.50 Account Clerk 1 2.00 Payroll Specialist 0.70 Secretary 0.75 Intern 0.49 Total FTE's 8.34 Supporting City, Organization and Community Goals Financially Responsible City Government and High Performance Organization • Comprehensive Annual Report • Unqualified audit opinion • State of Iowa reporting, Annual Financial Report, Outstanding Debt Report, Street Financing Report and Statement of Financial Responsibility • Certified Investment policy through the Association of Public Treasurers of the United States and Canada • Managed Investment Partners • Risk Management • Internal Control Review Environmental Integrity • Promote the use of e -statements, e -checks and e -payments -83- FINANCE DEPARTMENT Performance Measures Financial Services — Activity Statement Preserve the City's strong financial condition through responsible financial strategies and effective management of City resources. Goals ■ Adhere to all City, State and Federal legal requirements through accurate and timely assimilation of City receipts and disbursements. ■ Protect City assets by adhering to City investment policy to preserve principal balance of cash investments and providing appropriate insurance coverage and to protect City and its property from losses. ■ Earn the Government Finance Officers Association Certificate of Excellence in Financial Reporting for the Comprehensive Annual Financial Report (CAFR). • Receive Unmodified Opinion each year on the City's financial statements and that the City complied, in all material respects with the requirements of OMB Circular A-133 for federal grants. ■ Decrease the number of paper checks issued and statements mailed to promote sustainability initiatives. Objective: Maintain public confidence in City of Dubuque financials by ensuring the City operates in a safe and sound manner while complying with applicable rules and laws. Receiving an unqualified audit opinion gives reasonable assurance to the user of financial statements that the documents were prepared consistent with generally accepted account principles, and that the information is presented fairly, without any material misstatements. The Certificate of Achievement for Excellence in Financial Reporting represents the City's commitment to clear, concise and easily understood statements. Relation to Financial Responsible Government Citizens, City Council, creditors, bond rating agencies, and State regulators, as well as various City internal departments rely on these statements to evaluate City management, identify trends and make decisions for future actions. The City has received the Certificate of Excellence in Financial Reporting for 26 consecutive years and has applied for the 27th certificate for the 2014 CAFR. The City has always received an unqualified opinion from our external auditors. -84- FINANCE DEPARTMENT Future Initiative Adhere to appropriate GASB, state and local requirements, and GFOA standards when preparing external financial reports. Obiective: Invest City funds to achieve three primary goals; preservation of principal, liquidity, and fair rate of return. The City's investment policy is certified by the Association of Public Treasurers of the United States and Canada. Recertification of City Investment policy with Association of Public Treasurers, recommend policy is renewed and updated every five years. The City has an Investment Oversight Advisory Committee made up of five individuals from the community. The City uses four investment management firms to maximize professional expertise and diversify investments within the investment policy. Relationship to Financially Responsible Government The Finance Department treasury function maintains multiple checking, savings, and professionally managed investments to insure compliance with bond, grant, and agency requirements, as well as meeting the liquidity needs of the City. The Finance department maintains accounting records to fairly allocate investment earnings to appropriate funds. Future Initiatives Adhere to investment policy Maximize returns Recertify policy Benchmarks Total Weighted Dollars Under Average Lehman Lehman Calendar Management Returns htermediate Short Term Year (1) (2) Bonds Bonds 2014* $ 26,394,749 0.91% 1.91% 0.51% 2013 $ 27,639,924 -0.03% -1.25% 0.37% 2012 $ 27,742,952 1.44% 1.73% 0.51% 2011 $ 27,484,123 3.44% 6.80% 1.56% (1) Market value of portfolio (2) Gross of fees *Thruough 08/31/2014 Objective: Minimize the City's exposure to loss through effective risk management practices. The Finance Department works with legal staff, City Manager and insurance agents to verify that adequate property and liability coverage is maintained for city exposures. Deductible are established at an acceptable level within the City's budgeted operating expenditures. Relationship to Financially Responsible Government Risk management identifies the exposure and costs that drives costs and evaluates practices that improve our ability to proactively address issues and evaluate risk in a cost/benefit scenario. Future Initiatives Monitor City's coverage limits, deductibles and premiums to establish the appropriate cost - benefit ratio. Review allocation of premiums to departments to insure fair distribution of insurance expenses. -85- FINANCE DEPARTMENT Fiscal Year 2015 2014 2013 2012 Property Insurance Property Limits $ 492,563,640 $ 375, 860, 456 $ 357, 801,175 $ 344, 094, 757 Premium Deductible $ 554,194 $ 50,000 $ 388,627 $ 25,000 $ 297,570 $ 25,000 $ 239,834 $ 25,000 General Liability and Vehicle Insurance Liability Limits $15,000,000 $12,000,000 $12,000,000 $12,000,000 General Vehicle Premium Deductibles Deductibles $497,508 $20,000/ $150,000 $2,500 $505,508 $20,000/ $150,000 $2,500 $508,529 $20,0001 $150,000 $2,500 $475,996 $20,000/ $150,000 $2,500 Objective: Promote electronic billing and payment practices for sustainability, efficiencies and better service to vendors, citizens and employees. Encouraging the use of e -payment, e -deposits and e -statements to save the City processing and mailing costs, reducing the environmental impact of issuing and mailing paper documents, and providing a safer and more efficient payment method for our vendors and employees. Relation to Environmental Integrity The City implemented a purchase card program and direct deposit for accounts payable to reduce the volume of paper checks printed and mailed. The payroll department implemented direct deposit and e -vouchers for employees to receive payroll checks electronically. E -delivery of accounts payable and payroll checks reduce the impact on the environment by saving paper, the energy and production material to produce the paper, the energy and materials to print the check, and the energy involved to route the paper check through the US mail system and the Federal Reserve System. Relationship to Financially Responsible City Government Electronic invoicing and payments reduce costs related to paper stock, printing equipment and operating expenses, inventories, and postage. Additionally e -checks add efficiencies in check clearing and bank account reconciliation. Purchase cards reduce the volume of check issued, improve efficiencies and internal control for small and routine purchases, and provide a cash rebate providing additional revenue for the City. Purchase Cards Fiscal Total Year Transactions 2015* 2014 2013 2012 2011 2,767 10,705 9,713 9,237 2,196 *Through September 2014 Total Dollars $ 350,871 1,274,257 1,074,625 1,018,743 270,013 Accounts Payable Payroll Checks Total E -Checks 78 495 359 920** 602** Total Dollars $ 15,372 85,700 86,925 125,504 69,888 Percent Participation 47% 47% 45% n/a n/a **Includes w eekly checks for Bridges out of Poverty stipends -86- FINANCE DEPARTMENT Future Initiatives Increase volume of purchase card transactions to maximize the rebate revenues available to the City. Fiscal year 2015 rebate goal is $10,000 with 10% increase each year for next five years. Increase employee participation in electronic payroll checks by 10% per year to achieve 75% participation rate in fiscal year 2017. Complete testing and promote the use of e -payments for accounts payable invoices. Work with US Bank to link e -payments with purchase card transactions and gain greater rebate potential. Project that full implementation of e -payments start in 2015 -87- FINANCE DEPARTMENT Detail by Activity Activity: Utility Services Overview Utility Services is responsible for maintaining positive customer relations for over 23,000 customers during connection, disconnection, billing, and payment of utility services. Utility services include water, sewer, stormwater and refuse. Utility Billing staff work with customers to provide service information, scheduling of service, solving billing problems and collection of accounts. The billing activity of the Finance Department manages the customer data base and depository for all Utility Billing and parking violation City revenues. Monies are received and recorded, utility and parking ticket charges billed, and payments credited. Staff is available to address customer's service needs and billing inquiries, as well as monitor billing and delinquent accounts. Meter reading and service. The water system is divided into several meter reading routes which include approximately 23,000 active customers. This activity provides for the assistance in collection of delinquent bills by performance of shut -offs. In addition, online meter readings, turn -ons and shut -offs of meters are completed upon request. Additional services include investigating illegal water usage, cleaning stop boxes, servicing frozen and damaged meters, assisting customers with water related problems and changing meters. This activity is staffed by one full-time and one part-time water meter service worker. Utility Services also accepts parking ticket payments and monitors collection follow-up. Funding Summary FY 2013/14 Actual FY 2014/15 Adopted FY 2015/16 Recommended Expenditures $923,299 $963,010 $986,453 Resources $901,584 $964,801 $810,231 Position Summary FY 2015/16 FTE's Finance Director 0.10 Utility Billing Supervisor 1.00 Accountant 0.50 Account Clerk 1 1.00 Cashier 5.00 Water Meter Inspector 1.00 Water Meter Service Worker 0.80 Total FTE's 9.40 -88- FINANCE DEPARTMENT Supporting City and Community Goals Partnering for a Better Dubuque ■ Providing assistance to low income utility customers in the form of half rates for storm water and refuse billings ■ Referral of utility customers to social services agencies for help with bill payment Improved Connectivity — Transportation and Telecommunications ■ DBQIQ website provides customers with water consumption to better manage their water usage. Environmental Integrity ■ Promote the use of e -statements, and e -payments. ■ Automatic Meter Reading (AMR) software provides more timely notification of potential water leaks to bother customers and City staff. Performance Measures Utility Services — Activity Statement Provide quality service to utility customer through prompt response to customer requests and accurate receipting, recording and safekeeping customer accounts. Goals ■ Provide accurate billing, receipting and reporting of water, sewer, stormwater and refuse collection. Provide water meter services that generate accurate, reliable and timely charges for utility customers. Provide accurate receipt and recording of revenue generated from parking violation fines. Objective: Customer having readily available access to water consumption. This is essential because it empowers the customer to identify leaks quicker, be more sustainable, and lower their bill. DBQIQ is a water management website that we offer free of charge to the customer. This website allows customers to monitor their water usage on a daily basis as well as having the ability to set up automatic alerts if the water consumption falls out of their -89- FINANCE DEPARTMENT normal average usage. This service was implemented in September 2013; to date we have 468 customers, or 2%. Future Initiative: Actively promote DBQIQ to achieve 4% participation by June 30, 2015, and increase by at least 2% annually. 4 Did you know that a "running" toilet can waste 200 gallons or more of water every day? That is 6,000 gallons a month and could add $60 to a utility bill. Objective: Provide timely and accurate utility bills for an efficient and effective revenue production function. Accurate accounting of water usage and assisting customers ensures timely revenue collection. City offers e -billing which allows customers to receive their bill by e-mail rather than postal mail. The City website enables customers to view and pay bill online. E -billing and web payment saves paper and postage and reduces payment processing labor. 1,800 1.600 1.400 1,200 1,000 800 600 400 200 E -Bill Customers 1 Jun -13 i 1 Jan .14 Sep -14 2016 Goal • Ebill Customers 25,000 20,000 15,000 10,000 5,000 Number of On ine Payments Jun -11 Jun -12 Jun -13 Jun -14 2015 Goal • Number of Online Payments -90- Did you know that customers have online access to their current and past billing, payment and consumption history? 1,800,000 1,600,000 • 1,400,000 1,200,000 1,000,000 800,000 600,000 400,000 200,000 $ of Online Payments Jun -11 Jun -12 Jun -13 Jun -14 2015 Goal • $ of Online Payments Recommended Operating Revenue Budget - Department Total 74- FINANCE DEPARTMENT Fund Account Account Title FY13 Actual FY14 Actual FY15 Adopted FY16 Recomm'd Revenue Revenue Budget Budget 100 51178 CREDIT CARD FEE 100 51215 PENALTIES 20,878 11,671 25,531 14,668 20,250 12,775 25,000 14,250 51 - CHARGES FOR SERVICES 32,549 40,199 33,025 39,250 100 53201 REFUNDS 100 53530 SPECIALIZED SERVICES 100 53605 MISCELLANEOUS REVENUE 100 53610 INSURANCE CLAIMS 100 53620 REIMBURSEMENTS -GENERAL 14 0 0 0 3,000 3,000 3,000 3,000 606 764 360 500 0 301 0 0 103 2,558 100 100 1 53- MISCELLANEOUS 3,723 6,623 3,460 3,6001 100 59100 FR GENERAL 6,000 6,000 6,000 6,000 100 59610 FR WPC OPERATING 257,544 257,189 274,719 238,112 100 59620 FR STORMWATER OPERATING 180,319 169,969 194,943 222,202 100 59630 FR PARKING OPERATING 24,646 71,496 75,004 76,844 100 59640 FR WATER UTILITY 32,000 254,017 271,827 101 100 59670 FR REFUSE COLLECTION 259,500 289,148 304,015 328,309 100 59940 FR DMASWA 50,075 52,031 55,850 58,692 59- TRANSFER IN AND INTERNAL 810,084 1,099,850 1,182,358 930,260 74 - FINANCE DEPARTMENT TOTAL 846,356 1,146,672 1,218,843 973,110 -91- Recommended Operating Expenditure Budget - Department Total 74- FINANCE DEPARTMENT Fund Account Account Title FY13 Actual FY14 Actual FY15 Adopted FY 16 Recomm'd Expense Expense Budget Budget 100 640 100 640 100 100 640 640 100 100 100 640 100 640 100 640 100 640 100 640 100 640 640 100 61010 61010 61020 61020 61030 61050 61050 61071 61091 61092 61099 61099 61310 61310 61320 61320 61410 61410 61415 61415 61416 61416 61650 61660 FULL-TIME EMPLOYEES FULL-TIME EMPLOYEES PART-TIME EMPLOYEES PART-TIME EMPLOYEES SEASONAL EMPLOYEES OVERTIME PAY OVERTIME PAY HOLIDAY PAY -OVERTIME SICK LEAVE PAYOFF VACATION PAYOFF WAGE ADJUSTMENT WAGE ADJUSTMENT IPERS IPERS SOCIAL SECURITY SOCIAL SECURITY HEALTH INSURANCE HEALTH INSURANCE WORKMENS' COMPENSATION WORKMENS' COMPENSATION LIFE INSURANCE LIFE INSURANCE MEAL ALLOWANCE EMPLOYEE PHYSICALS 61 - WAGES AND BENEFITS 100 62010 OFFICE SUPPLIES 640 62010 OFFICE SUPPLIES 640 62011 UNIFORM PURCHASES 100 62030 POSTAGE AND SHIPPING 100 62031 PROCESSING MATERIALS 640 62033 HAND TOOLS/EQUIPMENT 100 62035 COURIER FEES 100 62050 OFFICE EQUIPMENT MAINT 100 62061 DP EQUIP. MAINT CONTRACTS 100 62070 OFFICE EQUIP RENTAL 100 62090 PRINTING & BINDING 100 62110 COPYING/REPRODUCTION 100 62130 LEGAL NOTICES &ADS 100 62140 PROMOTION 100 62170 SUBSCRIPTIONS -BOOKS -MAPS 100 62190 DUES & MEMBERSHIPS 100 62202 OFFICERS BOND 100 62206 PROPERTY INSURANCE 100 62208 GENERAL LIABILITY INSURAN 625,661 50,803 96,952 33,205 10,963 15,200 1,038 261 7,349 5,617 0 0 64,466 7,396 56,000 6,434 143,533 11,100 2,834 4,223 569 55 0 282 694,024 52,275 98,060 33,871 15,182 17,964 3,471 540 8,758 3,974 0 0 72,774 8,051 60,566 6,788 193,745 20,458 3,288 5,148 648 55 30 352 745,223 52,506 69,443 36,140 12,359 10,574 5,548 0 8,758 0 16,877 1,771 74,800 8,411 64,745 7,205 178,500 21,420 3,148 5,748 1,420 105 0 265 755,882 53,450 70,724 37,611 12,592 10,574 5,548 0 8,758 0 0 0 75,884 8,627 64,666 7,390 162,240 24,960 3,138 5,520 1,478 107 0 352 1,143,942 1,300,021 1,324,966 1,309,501 4,611 6,334 4,383 5,230 1,571 354 200 200 2,213 1,316 2,184 1,294 121,323 120,647 123,306 126,679 318 682 325 698 0 1,179 1,300 1,350 3,500 3,491 3,840 3,840 2,094 86 2,400 1,300 4,023 4,002 4,415 4,491 29,240 29,240 29,242 34,649 19,714 21,246 24,090 21,715 3,713 4,213 3,713 2,950 8,170 5,861 7,225 7,225 0 333 0 8,512 519 437 230 230 1,641 2,128 1,710 2,620 8,013 8,013 8,255 8,600 95 139 146 174 6,640 6,646 6,794 7,563 -92- Recommended Operating Expenditure Budget - Department Total 74- FINANCE DEPARTMENT Fund Account Account Title FY13 Actual FY14 Actual FY15 Adopted FY 16 Recomm'd Expense Expense Budget Budget 640 62208 GENERAL LIABILITY INSURAN 100 62211 PROPERTY TAX 100 62221 DAMAGE CLAIMS 100 62230 COURT COSTS & RECORD FEES 100 62310 TRAVEL -CONFERENCES 100 62320 TRAVEL -CITY BUSINESS 100 62340 MILEAGE/LOCALTRANSP 100 62360 EDUCATION &TRAINING 640 62360 EDUCATION &TRAINING 100 62421 TELEPHONE 640 62421 TELEPHONE 100 62436 RENTAL OF SPACE 640 62436 RENTAL OF SPACE 640 62511 FUEL, MOTOR VEHICLE 640 62521 MOTOR VEHICLE MAINT. 640 62528 MOTOR VEH. MAINT. OUTSOUR 640 62614 EQUIP MAINT CONTRACT 100 62660 DATA PROCESSING 100 62663 SOFTWARE LICENSE EXP 100 62666 CREDIT CARD CHARGE 100 62667 INTERNET SERVICES 100 62669 PROGRAMMING 100 62671 MISC. OPERATING SUPPLIES 100 62699 CASH SHORT AND OVER 100 62710 CONTRACTOR SERVICES 100 62713 LEGAL SERVICES 100 62716 CONSULTANT SERVICES 100 62722 INVESTMENT MGMT FEES 100 62723 INVEST -CUSTODIAL FEE 100 62726 AUDIT SERVICES 100 62727 FINANCIAL SERVICE FEES 100 62732 TEMP HELPCONTRACT SERV. 1,987 5 0 0 3,139 420 22 5,350 0 2,794 853 1,332 360 6,989 6,185 1,640 748 57,788 61,437 26,252 0 27,725 0 145 65 0 3,524 93,588 27,491 24,678 3,255 44,103 1,974 0 2,500 0 2,518 705 108 6,084 0 2,841 792 1,332 360 5,894 1,868 117 763 59,349 61,045 35,170 0 28,426 3,997 (334) 129 3,044 2,500 70,197 27,364 26,500 3,659 0 2,034 0 0 100 7,300 600 0 6,300 100 2,799 853 1,332 360 6,795 1,610 1,565 600 69,985 66,965 27,000 625 33,573 0 0 65 0 8,500 70,000 28,000 31,925 3,545 0 2,264 0 0 0 7,300 880 0 8,300 100 2,362 792 1,332 360 4,951 2,097 119 600 72,918 70,465 35,000 480 34,979 0 0 65 0 14,500 68,000 27,000 33,125 3,660 0 62 - SUPPLIES AND SERVICES 619,274 565,248 596,289 630,969 100 62724 BOND PAYING AGENT FEE 12,852 13,625 14,850 14,675 627- CONTRACTUAL SERVICES 12,852 13,625 14,850 14,675 830 63110 STORES -OFFICE 20,464 21,220 22,000 0 830 63111 LESS STORES -OFFICE (18,770) (18,839) (22,000) 0 100 63315 LESS PAYROLL OVERHEAD (11,286) 0 0 0 63 - ADMIN/OVERHEAD/STORES GAR (9,592) 2,381 0 0 100 71110 MISC. OFFICE EQUIPMENT 0 0 700 4,000 100 71113 CALCULATORS 314 168 0 170 100 71120 PERIPHERALS, COMPUTER 3,392 0 0 0 100 71122 PRINTER 0 0 300 0 -93- 0 1,335 2,295 14,000 0 1,124 570 730 0 0 0 1,177 0 1,200 0 17,500 0 835 0 1,200 0 0 1,543 500 71 - EQUIPMENT 22,460 2,645 20,535 7,413 400 74111 PRINCIPAL PAYMENT 0 0 0 96,573 400 74112 INTEREST PAYMENT 0 0 0 88,516 Recommended Operating Expenditure Budget - Department Total 74- FINANCE DEPARTMENT Fund Account Account Title FY13 Actual FY14 Actual FY15 Adopted FY 16 Recomm'd Expense Expense Budget Budget 100 71123 SOFTWARE 100 71211 DESKS/CHAIRS 100 71215 STORAGE CABINETS 640 71312 VAN/PICKUP/WAG REPL 100 72417 CAMERA RELATED EQUIPMENT 100 72418 TELEPHONE RELATED 74 - DEBT SERVICE 0 0 0 185,089 74 -FINANCE DEPARTMENT TOTAL 1,788,937 1,883,920 1,956,640 2,147,647 -94- Recommended Expenditure Budget Report by Activity & Funding Sounce 74 - FINANCE DEPARTMENT ACCTNG/PAYROLL/TREAS - 74100 FUNDING SOURCE: GENERAL Account FY13 Actual Expense FY14 Actual Expense FY15 Adopted Budget FY16 Recomm'd Budget ADMIN/OVERHEAD/STORES GAR (11,286) 0 0 0 CONTRACTUAL SERVICES 12,852 13,625 14,850 14,675 EQUIPMENT 2,378 2,360 1,100 2,563 SUPPLIES AND SERVICES 326,430 275,070 300,675 312,632 WAGES AND BENEFITS 592,813 667,185 677,005 646,235 ACCTNG/PAYROLL/TREAS 923,187 958,240 993,630 976,105 STORES INVENTORY - 74110 FUNDING SOURCE: STORES/PRINTING Account FY13 Actual Expense FY14 Actual Expense FY15 Adopted Budget FY16 Recomm'd Budget ADMIN/OVERHEAD/STORES GAR STORES INVENTORY 1,694 2,381 0 0 1,694 2,381 0 0 UTILITY BILL/PARKING TKTS- 74700 FUNDING SOURCE: GENERAL Account FY13 Actual Expense FY14 Actual Expense FY15 Adopted Budget FY16 Recomm'd Budget EQUIPMENT 6,082 285 1,935 4,850 SUPPLIES AND SERVICES 270,483 275,561 278,013 304,210 WAGES AND BENEFITS 436,614 502,150 509,107 520,053 UTILITY BILL/PARKING TKTS 713,178 777,996 789,055 829,113 METER READS/SERVICE - 74710 FUNDING SOURCE: WATER UTILITY OPERATION Account FY13 Actual Expense FY14 Actual Expense FY15 Adopted Budget FY16 Recomm'd Budget EQUIPM ENT 14,000 0 17,500 0 SUPPLIES AND SERVICES 22,362 14,616 17,601 14,127 WAGES AND BENEFITS 114,515 130,686 138,854 143,213 METER READS/SERVICE 150,877 145,302 173,955 157,340 DEBT SERVICE - 74720 FUNDING SOURCE: DEBT SERVICE Account FY13 Actual Expense FY14 Actual Expense FY15 Adopted Budget FY16 Recomm'd Budget DEBT SERVICE 0 0 0 185,089 DEBT SERVICE 0 0 0 185,089 FINANCE DEPARTMENT TOTAL $1,788,936.87 $1,883,919.95 $1,956,640.00 $2,147,647.00 -95- CITY OF DUBUQUE, IOWA DEPARTMENT DETAIL - PERSONNEL COMPLEMENT 74 FINANCE DEPARTMENT FD JC WP -GR JOB CLASS 61010 Full Time Employee Expense 100 2380 GE -42 FINANCE DIRECTOR 100 1360 GE -37 ASSISTANT FINANCE DIRECTOR 100 4860 GE -33 UTILITY BILLING SUPERVISOR 100 1060 GE -30 ACCOUNTANT 100 4160 GE -30 PURCHASING COORDINATOR 640 4980 NA -49 WATER METER INSPECTOR 100 1020 OE -06 ACCOUNT CLERK I 100 1760 OE -05 CASHIER (FINANCE) TOTAL FULL TIME EMPLOYEES 61020 Part Time Employee Expense FY 2014 FY 2015 FY 2016 FTE BUDGET FTE BUDGET FTE BUDGET 1.00 111,831 1.00 113,620 1.00 1.00 84,882 1.00 87,009 1.00 1.00 68,496 1.00 69,523 1.00 2.00 112,651 2.00 118,327 2.00 1.00 49,832 1.00 49,115 1.00 1.00 52,506 1.00 53,294 1.00 3.00 129,323 3.00 128,358 3.00 4.08 155,277 4.88 190,450 5.00 14.08 764,798 14.88 809,695 15.00 90,296 87,292 70,470 119,082 52,001 53,450 132,623 204,118 809,332 100 3780 GE -28 PAYROLL SPECIALIST 0.70 36,306 0.70 36,851 0.70 36,973 100 4440 GE -25 SECRETARY 0.75 32,257 0.75 33,634 0.75 33,751 100 1760 OE -05 CASHIER (FINANCE) 0.69 28,957 0.00 0 0.00 0 640 5040 OE -07 WATER METER SERVICEWORKER 0.80 35,741 0.80 36,682 0.80 37,611 TOTAL PART TIME EMPLOYEES 2.94 133,261 2.25 107,167 2.25 108,335 61030 Seasonal Employee Expense 100 2840 NA -38 FINANCE INTERN -SEASONAL 0.49 12,359 0.49 12,544 0.49 12,592 TOTAL SEASONAL EMPLOYEES 0.49 12,359 0.49 12,544 0.49 12,592 TOTAL FINANCE DEPARTMENT 17.51 910,418 17.62 929,406 17.74 930,259 -96- CITY OF DUBUQUE, IOWA ACTIVITY PERSONNEL COMPLEMENT SUMMARY Run Date: 01/15/15 FY 2014 FY 2015 FY 2016 ACCT FD JC WP -GR POSITION CLASS FTE BUDGET FTE BUDGET FTE BUDGET Accounting/Payroll/Treasury-FT General Fund 10074100 61010 100 2380 GE -42 FINANCE DIRECTOR 0.90 100,636 0.90 102,257 0.90 81,266 10074100 61010 100 1360 GE -37 ASSISTANT FINANCE DIRECTOR 1.00 84,882 1.00 87,009 1.00 87,292 10074100 61010 100 4160 GE -30 PURCHASING COORDINATOR 1.00 49,832 1.00 49,115 1.00 52,001 10074100 61010 100 1020 OE -06 ACCOUNT CLERK I 2.00 86,519 2.00 84,477 2.00 87,574 10074100 61010 100 1060 GE -30 ACCOUNTANT 1.50 86,469 1.50 89,038 1.50 89,504 Total 6.40 408,338 6.40 411,896 6.40 397,637 Accounting/Payroll/Treasury-PT General Fund 10074100 61020 100 3780 GE -28 PAYROLL SPECIALIST 0.70 36,306 0.70 36,851 0.70 36,973 10074100 61020 100 4440 GE -25 SECRETARY 0.75 32,257 0.75 33,634 0.75 33,751 Total 1.45 68,563 1.45 70,485 1.45 70,724 Accounting/Payroll/Treasury-Seasonal General Fund 10074100 61030 100 2840 NA -38 FINANCE INTERN -SEASONAL 0.49 12,359 0.49 12,544 0.49 12,592 Total 0.49 12,359 0.49 12,544 0.49 12,592 Utility Billing/Parking Tickets- FT General Fund 10074700 61010 100 2380 GE -42 FINANCE DIRECTOR 0.10 11,195 0.10 11,363 0.10 9,030 10074700 61010 100 4860 GE -33 UTILITY BILLING SUPERVISOR 1.00 68,496 1.00 69,523 1.00 70,470 10074700 61010 100 1060 GE -30 ACCOUNTANT 0.50 26,182 0.50 29,289 0.50 29,578 10074700 61010 100 1760 OE -05 CASHIER (FINANCE) 4.08 155,277 4.88 190,450 5.00 204,118 10074700 61010 100 1020 OE -06 ACCOUNT CLERK I 1.00 42,804 1.00 43,880 1.00 45,049 Total 6.68 303,954 7.48 344,505 7.60 358,245 Utility Billing/Parking Tickets -PT General Fund 10074700 61020 100 1760 OE -05 CASHIER (FINANCE) 0.69 28,957 0.00 0 0.00 0 Total 0.69 28,957 0.00 0 0.00 0 Meter Reads/Service 64074710 61010 640 4980 NA -49 WATER METER INSPECTOR 1.00 52,506 1.00 53,294 1.00 53,450 64074710 61020 640 5040 OE -07 WATER METER SERVICEWORKEF 0.80 35,741 0.80 36,682 0.80 37,611 Total 1.80 88,247 1.80 89,976 1.80 91,061 TOTAL FINANCE DEPARTMENT -97- 17.51 910,418 17.62 929,406 17.74 930,259 Capital Improvement Projects by Department/Division FINANCE DEPARTMENT CIP Capital Improvement Project FY 13 Actual FY 14 Actual FY 15 Adopted FY 16 Recomm'd Number Title Expense Expense Budget Budget 1002217 SOFTWARE UPGRADE E-GOV PL 4,300 0 0 0 1021025 COMPUTER SYSTEM UPGRADE 0 0 0 30,550 1022053 COMMUNITY PLUS UPGRADE 22,102 0 0 30,000 1022166 FINANCE PLUS UPGRADE 19,950 2,565 0 30,000 FINANCE DEPARTMENT TOTAL 46,352 2,565 0 90,550 -98- City of Dubuque Recommended Capital Improvement Program Summary Fiscal Year 2016-2020 PROGRAM/DEPT PROJECT DESCRIPTION SOURCE OF FUNDS FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 TOTAL PAGE FINANCE General Government Cognos Upgrade DRA Distribution $ 30,550 $ - $ - $ - $ - $ 30,550 384 Community Plus Upgrade DRA Distribution $ 30,000 $ - $ - $ - $ - $ 30,000 385 Finance Plus Upgrade DRA Distribution $ 30,000 $ - $ - $ - $ - $ 30,000 386 Radio Upgrade DRA Distribution $ - $ 7,490 $ - $ - $ - $ 7,490 387 Major General Ledger Software DRA Distribution $ - $ - $ - $ - $ 10,000 $ 10,000 388 Upgrade Total - Finance Department 90,550 $ 7,490 $ -99- $ 10,000 $ 108,040 -100- JosiniadnS asoH .Iolama aauIui3 luIlsissV-VdD `utu ltpu J uIar .iopaiia aauIui3-VdD `addlNa,L uax 51,0Z '9 i ienagad `icepsangl 6u!JeeH la6pn8 Hauno3 ' !3 1.06ipne 9402 aeaik leosiS :firWhe� +aoueuid Recap of Leak Allowance Adjustments Water Sewer # of Water Tax Sewer Tax Total Customers FY'14 23,538 1,592 41,084 175 66,390 432 FY1.3 33,917 2,462 49,021 583 85,984 522 FY1.2 21,342 1,494 29,191 262 52,289 406 FY'11 35,464 2,389 45,180 101 83,135 442 FY'10 29,939 2,094 38,260 401 70,695 319 FY'09 30,963 2,082 39,890 399 73,334 304 FY'08 22,417 1,700 26,245 87 50,449 277 FY'07 27,315 1,862 33,375 366 62,918 259 Prior years' information is not available due to software upgrade. 5 224,896 5 15,675 5 302,247 5 2,375 5 545,193 2,961 3,434 Leak allowance work orders from FY'07 through FY'14 473 Leak allowance work orders that were denied 2,961 Leak allowance work orders completed Customers that have received more than 1 leak allowance from FY'07 to Present # of % of % of Water Water Tax Sewer Sewer Tax Total Customers Customers Dollars By Same Name S 34,261 S 2,350 S 46,063 $ 219 S 82,892 100 3.38% 15.20% Same Name/Same Address S 44,615 S 3,111 $ 59,525 $ 330 $ 107,580 274 9.25% 19.73% 10 CURRENT & FUTURE PROJECTS • Increasing Emailing Employee Bi -Weekly Pay Remittance • Implement Time Entry System/Employee Access Center • Project ID Features Tracking Employees Time In Significant Projects • Enhance Electronic Billing in Utility Billing • Enhanced Smarter Water Portal - DBQIQ Expenditures and Resources by Department and Category Budget Highlights Employee Expense Supplies and Services Machinery and Equipment Total Abated Debt - Franchise Fee Total Expense Miscellaneous Re'enue Overhead & Utility Billing Recharges to Enterprise Funds Investment Mgr / Custodial & Financial Service Fees Total re'enue FY 2013114 FY 2014115 Actual Adopted 1.300.021 578.873 2.645 1.324.966 611.139 20.535 1.883.920 1.956.640 1.883.920 1.956.640 46.822 36.485 1.245.152 1.356.313 97.560 98.000 1.389.534 1.490.798 FY 2014/15 Amended 1.322 295 611.339 20.535 1.954 169 1.954 169 36.485 1.386 184 98.000 1.520 669 FY 2015/16 Recom m 'd 1.309.501 645.644 7.413 1.962.558 185.089 2.147.647 42.850 1.087.600 95.000 1.225.450 Property Tax Support 494.386 465.842 433.500 922.197 Percent Increase (Decrease) with Investment Manager & Banking Fees & Franchise Fee Debt Percent Increase (Decrease) without Investment Manager & Banking Fees & Franchise Fee Debt Personnel -Authorized FIE 17.51 17.62 17.62 17.74 0/0 Change from Adopted FY 2014/15 -1.2% 5.6% -63.9% 0.3% 100.0% 9.8% 17.4% -19.8% -3.1% -17.8% 456.355 98.0% 74.6% 1= RECOMMENDED CAPITAL IMPROVEMENT PROJECTS Software Upgrades • $30K Finance Plus • $30K Community Plus • $30.5K Cognos Upgrade RECOMMENDED IMPROVEMENT PACKAGES • Continuing Education Courses $2,000 • Camera Install $1,543 Thank You For Your Time!! Questions Are Welcome Z -Aiiunutuzoo auk uurilm suoi1eziueRto saoinzas Moos pianos pue aogjO szaznseazZ klunoJ `uoijeioosse pzojpuuj atp Tim sdiusuogejaz asojo aABILUB4s kIIJII l •aotijo auk pue szapinozd aoueznsui `su09111. 4sui jetoueUIJ jeooj pue sza eueut �uauz�sanui `zosinpe jetoueuIJ `jasunoo puoq `zo4ipne jemapxa mo se Ham se Email Jo a4e4s auk pm s)pom 4uaut4sedaU aaueui j au4 tumodaz jeuzaixa jo spzepueis auk paw oZ SdIHS2iIINIllVd •szauto4sno Xijgn 000`£z Ap3euttxozdde of sAuujiq a4eznooe pue Xjauzp. aptnozd sza4aut za4em pews • Xjauti4 pue a4eznooe `4uenajaz si autpodaz jeuzapCa pue -remain! lie a msua suoisinIQ pue s4uautjsedaQ AID jje umim sAjzom 4ua111a1edoQ aaueut,4 041 OAIIN 'Id szanai smau Xjmuout pue auoud `3oe3uoa paaztp 43nozu4 suazi4io sa3eatunututoa Auijjig 'min AID auk Jo uogtsod jetaueutu auk `tunpzodaz awls pazmbaz pue podaz jenuue antsuauazdutoa auk qualm saiouaRe awls pue suogn gsut jeioueu1J `szapjou puoq `suazt2ta au2 o3 sa3eatunututoa 2uaumedau aaueut3 a41 II'IdO dd G Government Financ Officers Association Certificate of Achievement for Excellence in Financial Reporting Presented to City of Dubuque Iowa For its Comprehensive Annual Financial Rcpon (or We Fiscal Year Ended June 30,2013 Executive DircctootEO PRIOR YEAR ACCOMPLISHMENTS • Unmodified Audit Opinion • Staff Changes • State of Iowa Offset Program Expanded to include Ambulance - collected $64,100 in 2014 • Electronic billing for Utility PRIOR YEAR ACCOMPLISHMENTS Continued • Procurement Card Program • Staff Development o Certified Public Finance Officer (CPFO) o Environmental & Sustainability Management System (ESMS) Participation 1 1 1,800 1,600 1,400 1,200 1,000 800 600 400 200 Monthly E -Bill Customers 1 1 I Jun -13 Jan -14 Dec -14 2015 Goal ■ Ebill Customers 25,000 20,000 15,000 10,000 5,000 Yearly Number of Online Payments Jun -11 Jun -12 Jun -13 Jun -14 2015 Goal ■ Number of Online Payments 1,800,000 1,600,000 1,400,000 1,200,000 1,000,000 800,000 600,000 400,000 200,000 Yearly $ of Online Payments 1 1 Jun -11 Jun -12 Jun -13 Jun -14 2015 Goal ■ $ of Online Payments Refuse and Stormwater Subsidy for Low Income # of Customers receiving a subsidy Stormwater Refuse Total FY'15 535 $6,925 $ 20,018 $ 26,943 *reflects 6 month totals Based on age and income guidelines. 8 Water Leak Repair Grants # of Total Amount # of Grants # of Grants Grant Reimbursed Issued Denied Requests FY'15 $ 4,279 77 10 87 *reflects 6 month totals FY'14 9,807 173 54 227 FY'13 12,763 287 50 337 FY'12 9,479 178 42 220 FY'll 8,504 160 25 185 FY'10 400 4 0 4 Grant program implemented in FY'10, maximum of $100, with 50% of repair cost reimbursed. 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