Human Rights Department Fiscal Year 2016 Budget PresentationCity of Dubuque Public Hearings # 4.
ITEM TITLE:
SUMMARY:
SUGGESTED DISPOSITION:
Copyright 2014
Human Rights Department Fiscal Year 2016 Budget Presenation
ATTACHMENTS :
Description
❑ Human Rights Department FY2016 Recommended Budget
Type
Supporting Documentation
Human Rights
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HUMAN RIGHTS DEPARTMENT
Budget Highlights
Employee Expense
Supplies and Services
Machinery & Equipment
Total
Community Dev. Block Grant
Volunteer Generation Grant
Case Processing ICRC
Miscellaneous
Administrative OH Recharges
Total
Property Tax Support
Percent Increase (Decrease)
Personnel - Authorized FTE
FY 2013/14
Actual
458,310
116,979
4, 032
579,321
33,513
2,575
652
39,902
76,642
502,679
5.00
FY 2014/15
Adopted
468,288
132,321
7,160
607,769
64,312
2,500
10
45,663
112,485
495,284
5.00
FY 2014/15
Amended
467,308
154,866
7,160
629,334
64,312
2,500
10
45,663
112,485
516,849
5.00
FY 2015/16
Recomm'd
470,547
128,060
2,100
600,707
3,000
10
34,753
37,763
562,944
5.00
% Change
from Adopted
FY 2014/15
0%
0%
20%
0%
- 24%
- 66%
67,660
13.7%
Improvement Package Summary
1 of 5
This improvement package would provide funding of an additional desktop computer for the
AmeriCorps Vista members, interns or volunteers. For the past two years, the VISTA members have
struggled using outdated computer equipment to perform their work. It is anticipated that an Iowa
Campus Compact VISTA member will be serving a minimum of two more years in the Human Rights
department, and it is anticipated that work will continue with national service members and/or
community volunteers or interns for the foreseeable future.
Related Cost: $2,100 Tax Funds -Non-Recurring
Property Tax Impact: +$.0009/+.01%
Activity: Human Rights
Recommend - Yes
2 of 5
This decision package would fund a temporary employee (GE -25A) for 160 hours annually to staff the
front desk, answer phones, and greet customers when Intake Specialist is on vacation. A temporary
employee would permit Human Rights to continue to provide excellent customer service for residents
during times when the Intake Specialist is out on vacation.
Related Cost: $3,092 Tax Funds -Recurring
Property Tax Impact: +$.00141+.01%
Activity: Human Rights
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Recommend - No
3 of 5
This decision package would fund the creation of internal publications and training materials for staff,
contracted facilitators to assist with training of trainers within the organization, and city-wide training
cost for the engagement process developed by the core team. The Community Engagement Core
Team consists of City staff from various departments who are working with the Community
Engagement Coordinator to develop a process, tools, and workshops for City staff to enhance the
effectiveness of our community engagement work throughout the organization. In addition, as Human
Rights works with staff to support community engagement initiatives, funding is often lacking for printing
material, marketing, and hosting/facilitating workshops. This decision package would provide a pool of
funds that the community engagement coordinator can draw upon to support community engagement
activities throughout the organization.
Related Cost: $10,000 Tax Funds—Recurring
Property Tax Impact: +$.00441+.04%
Activity: Human Rights
Recommend — No
4 of 5
This decision package would fund the creation of the production of a training video on cultural
differences. A group of community members from Colombia, Mexico, and the Marshall Islands have
formed a group called Cultural Voices. The individuals in this group strive to serve as cultural liaisons
between each of their respective ethnic communities and the City of Dubuque. One of their goals is to
support learning around cultural differences that may be impacting the effectiveness of the delivery of
City services to members of these cultural communities. In order to increase their ability to reach a
much larger number of City staff, they would like to create a training video in collaboration with the
Police Department. The video would be used primarily for training with police officers, but also could be
used to improve understanding of cultural differences for all City staff. This relates both to the City
Council's inclusive community goal and the Council's goal around police procedures.
Related Cost: $10,000 Tax Funds —Non -Recurring
Property Tax Impact: +$.00441+.04%
Activity: Human Rights
Recommend — No
5 of 5
This decision package would fund a consultant to conduct an assessment that can help determine
where to begin implementation efforts of community engagement efforts throughout the organization.
The Community Engagement Core Team is in the process of developing a process, tools, and
workshops for supporting staff and improving the effectiveness of community engagement efforts
throughout the organization. One of the challenges facing the group is that there is a lack of full
assessment of where the City is currently at as an organization, including staff skill levels and the
policies/procedures/laws that impact, define, or restrict our current engagement efforts. Human Rights
ability to create a culture of engagement throughout the organization is impacted by knowing what the
needs are throughout the organization and the barriers that need to be removed.
Related Cost: $25,000 Tax Funds —Non -Recurring
Property Tax Impact: +$.0111/+.10%
Activity: Human Rights
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Recommend — No
Significant Line Items at Maintenance Level
(Without Recommended Improvement Packages)
Employee Expense
1. The City wage plan for non -bargaining unit employees will not increase and bargaining unit
employees will receive a 2.25% wage increase in FY 2016.
2. The Iowa Public Employee Retirement System (IPERS) City contribution remains at 8.93% and
the employee contribution remains at 6.18% in FY 2016.
3. The City portion of health insurance expense decreased from $1,190 in FY 2015 to $1,040 in
FY 2016 per month per contract, resulting is a savings of $9,000.
4. The Human Relations Specialist moved from GE32-C to GE32-D at a cost of $2,222 and the
Community Engagement Coordinator moved from GE33-D to GE33-E at a cost of $1,763 in FY
2016.
Supplies & Services
5. Dubuque Dispute Resolution Center operating expenses of $1,892 is provided in
Speakers/Programs.
6. Dues and Memberships increased from $1,103 in FY 2015 to $1,682 in FY 2016 based on
adding memberships to the International City/County Management Association (+$479) and
National Coalition for Dialogue and Deliberation (+$50) and Young Professionals (+45) during
FY 2014.
7. Education and Training increased from $21,455 in FY 2015 to $30,596 in FY 2016 due to
moving the Intercultural Competency Training to this line item from Conferences (+$9,272).
8. Conferences decreased from $23,882 in FY 2015 to $17,143 in FY 2016 based on Human
Rights Director not attending Partners for Smart Growth conference (-$2018) but attending
Alliance on Race and Equity (+$934); Training and Workforce Development Coordinator
attending Diversity Conference (+$1,870); and moving Intercultural Competency Training to the
Education and Training line item (-$9,272).
9. Speakers and Programs decreased from $9,072 in FY 2015 to $5,712 in FY 2016 due to two
City Life programs being offered in FY 2015; only one City Life program is budgeted in FY 2016.
10. Pay to Other Agency increased from $11,500 in FY 2015 to $12,400 in FY 2016 due to an
increase in the VISTA City match increasing from $5,000 in FY 2015 to $7,000 in FY 2016.
Revenue
11. Case processing revenue in FY 2016 is based on 15 employment cases reimbursed at $200 per
case ($3,000) by the Iowa Civil Rights Commission.
12. In FY 2015, the cost to provide Fair Housing training for all Housing Department employees,
board and commission members and provide resources and materials to support the Voluntary
Compliance Agreement Administrator to coordinate compliance with Title VI, Section 109, the
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Fair Housing Act, and HUD's implementing regulations, as well as compliance with the City's
obligation to Affirmatively Further Fair Housing was paid for by available Federal Housing and
Urban Development Fair Housing Training Funds. In FY 2016, the Federal Housing and Urban
Development Fair Housing Training Funds have been exhausted and these costs will need to
be supported by the general fund.
13. Revenue received from Enterprise Funds for administrative overhead charges has decreased
from $45,663 in FY 2015 to $34,753 in FY 2016.
Miscellaneous
14. To date this fiscal year, there have been 4 formal complaints filed. There are 8 cases in the
investigative process, 1 case in backlog, and 3 cases have been closed, some of which were
filed in the prior fiscal year.
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HUMAN RIGHTS DEPARTMENT
The mission of the Human Rights Department is to support the development of a
stronger civic infrastructure, which includes partnering to ensure equitable opportunities
to be engaged in the community and to access services to meet basic needs. Within
the organization, we work with departments to: 1) enhance diverse resident
engagement in government and the community; 2) recruit and retain a diverse
workforce; and 3) move toward fair and equitable access to City services for all
residents. Within the community, we work with partners to move toward fair and
equitable access to services to meet basic human needs. In all we do, we treat
compliance with current civil rights laws as the bare minimum required, not the end
goal.
Human Rights
Community Development
Organizational Development
Expenditures and Resources by Department and Category
Budget Highlights
% Change
FY 2013114 FY 2014115 FY 2014115 FY 2015116 from Adopted
Actual Adopted Amended Recomm'd FY 2014!15
Employee Expense 458,310 468,288 467,308 470,547 0%
Supplies and Services 116,979 132,321 154,866 128,060 -3%
Machinery& Equipment 4,032 7,160 7,160 2,100 -71%
Total 579,321 607,769 629,334 600,707 -1%
Community Dev. Block Grant - 64,312 64,312 - 0%
Volunteer Generation Grant 33,513 0%
Case Processing ICRC 2,575 2,500 2,500 3,000 20%
Miscellaneous 652 10 10 10 0%
Administrative OH Recharges 39,902 45,663 45,663 34,753 -24%
Total 76,642 112,485 112,485 37,763 -66%
Property Tax Support
502,679 495,284 516,849 562,944 67,660
Percent Increase (Decrease) 13.7%
Personnel - Authorized FTE
5.00 5.00 5.00 5.00
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HUMAN RIGHTS DEPARTMENT
SUCCESS IS ABOUT PLANNING, PARTNERSHIPS AND
PEOPLE LEADING TO OUTCOMES
PEOPLE
Our Intercultural Ambassador
Network has grown to include 19
staff from 12 City departments, 23
staff and faculty from 6 institutions
of higher education, 6
administrators and staff from 2 high
schools, 10 staff from 4 non -profits,
6 staff from 3 business institutions,
and 11 resident leaders.
INCLUSIVE
INCLUSIVE
INCLUSIVE
dubuque
ConnectinsPeopie•. ..st/...;.egCornrnarmey
PLANNING
Cross -departmental teams have been
collecting data that will inform
equitable delivery of City services with
a particular focus on housing and
safety.
PARTNERSHIPS
Inclusive Dubuque is a local initiative
involving public, private, and non-profit
partners focused on meeting the
economic and cultural needs of the
community. One upcoming special
project will be the creation of a
community equity report, followed by
an equity and empowerment action
plan.
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HUMAN RIGHTS DEPARTMENT
Detail by Activity
Activity: Community Development
Overview
Community Development involves building the capacity of various groups and
organizations within our community to ensure equal opportunity, fairness, engagement,
and access to government and other services that are necessary for residents to meet
their basic needs. We support efforts to create a community filled with residents who
are better informed about government and how to access government services, and
who are actively involved to positively impact significant and identified basic needs in
the community and in the institutions to which they belong. We pay particular attention
to groups that are being disproportionately excluded from opportunities.
We work towards this by:
• Hosting workshops to develop the skills to communicate and navigate conflict
within and across groups in the community.
• Facilitating opportunities for residents and local organizations to develop and/or
repair relationships in order to foster inclusion and access to services.
• Supporting residents in their contributions towards developing and sustaining
diverse, cohesive communities.
• Facilitating diverse resident engagement with local government.
• Working with partners to develop positive solutions to problems impacting the
ability of groups in our community to access services and meet their potential.
Major successes this past year:
• Continued to expand our Intercultural Ambassador Network.
• Designed Neighbor to Neighbor, a pilot program to engage resident leaders at
the block level in creating and maintaining effective relationships among
neighbors.
• Developed and maintained a network of connections with recognized leaders in
the following community groups and organizations: 1) Marshallese community; 2)
Latino community; 3) Friends of India; 4) Muslim Association; 5) Dubuque
Transgender; 6) Circles Initiative; 7) Young Professionals; 8) NAACP; 9)
Multicultural Family Center; 10) faces & voices;. 11) multicultural group at John
Deere; 12) Middle School students. The focus of the network is to support social
and cultural diversity efforts in the community and to develop partnerships to
identify barriers to equitable access and delivery of services.
• Strengthened relationship between Cultural Voices the Police Department and
Housing Department to continue developing cultural competence of officers.
• Completed fourth round of City Life pilot program to enhance connections
between residents and government, assessed success of the program, and used
feedback from residents and facilitators to begin adjusting the program.
• Piloted use of Mind Mixer, an online tool to engage residents with government,
as part of the Aquatic Center engagement process
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HUMAN RIGHTS DEPARTMENT
Future Initiatives:
• Continue to support resident led initiatives, including Neighbor to Neighbor,
Cultural Voices, and Human Rights Commission activities.
• Collaborate with Inclusive Dubuque to develop a community equity report and an
equity and empowerment action plan.
Funding Summary
FY 2013/14
Actual
FY 2014/15
Adopted
FY 2015/16
Recommended
Expenditures
$289,661
$303,885
$300,354
Resources
$38,321
$56,243
$18,882
Position Summary
FY 2015/16 FTE's
Human Relations Specialist
.75
Community Engagement Coordinator
.50
Director
.50
Intake Specialist
.50
Training & Workforce Dev. Coordinator
.25
Total FTE's
2.50
Supporting City, Organization and Community Goals
Planned and Managed Growth
Ili*1 A pilot initiative called Neighbor to Neighbor is underway, working with residents
at the block level to develop safe and healthy neighborhoods
Partnering for a Better Dubuque
Our Economic Opportunity VISTA member is working with three agencies who
are collaborating to engage residents as volunteers in order to collectively impact
economic opportunity
City Life and Cultural Voices are improving resident connection and
engagement with one another and with local government
Financially Responsible City Government and High Performance Organization
Cultural Voices is a partnership between community members and local
government to identify areas where we may be lacking cultural competence in
our services
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HUMAN RIGHTS DEPARTMENT
Economic Prosperity
O'Intercultural Competency Workshops are preparing our staff and community
members for 21 st century jobs by providing skills to embrace a diverse population
and support a multicultural workforce
Social/Cultural Vibrancy
The Police Community Dialogue on Race increases mutual understanding
between police officers and community members
Cultural Voices increases mutual understanding between City departments and
community members and improves effective delivery of City services
The development of Intercultural Ambassadors in organizations throughout the
community has increased the capacity for these organizations to create
welcoming and inclusive environments as they work to meet community needs
Inclusive Dubuque is collaborating to create a community in which all feel
welcome and included, and where economic and cultural needs are met for all.
Performance Measures
Community Development — Activity Statement
Engage residents and organizations as partners in ensuring equal opportunity, fairness, and
access to govemment and community services around basic human needs
Goals
• Convene and/or facilitate diverse groups of community members and/or organizations
who are taking positive and effective action together to be involved with local
government, to create safety in neighborhoods, and to support people in attaining self-
sufficiency
• Develop the number of community members across demographic groups practicing
intercultural skills in the community
Cbiective: Facilitate learning workshops and dialogue sessions designed to
improve understanding, communication, andlor conflict skills within and across
groups.
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HUMAN RIGHTS DEPARTMENT
A sustainable community is filled with individuals who have the skills to communicate effectively,
understand each other, and work through conflicts in their organizations, neighborhoods, and
community before those conflicts escalate to adversarial or violent interactions. As our
community demographics continue to change, and as the social, environmental, and economic
challenges become more and more complex, it is increasingly important that we have the skill to
understand a diverse range of perspectives and to creatively address various needs together.
Did you know?
• The most frequent complaints we receive that are not legal issues involve
concerns related to communication, feeling excluded, and ineffective processes
• 21 people from 6 organizations devoted 32 hours of time to participate in our
Intercultural Leadership Workshop this
Feedback on 7.0 Scale
year.
• Another 211 people attended shorter
ss so `
Intercultural Awareness 5.5
Presentations. This included an
annual 5.5 hour workshop for Board
and Commission members, as well as
7.5 hour workshop for 120 staff and
professionals at Senior High School.
RONdca tel WA u:t rdwna:en frame. c'CCdvcn Sactico will overall
unduslandn€ rec..irtd mean. kdo quais,/el training
udntmdahte
• An additional 400 people attended presentations focused on diversity in the
Dubuque community.
• 86% of City Life Alumni surveyed found the program of value and support the
program goals.
100%
SO%
60%
40%
20%
040
Since completing City Life I have ...
UTald others about City Life
■ Talked about City departments with family and friends
S Corrected misinformation about the City
■ Increased interaction with City Departments
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6t�W�1[I Mfg finfOr1E Ih1 fg l SIM
HUMAN RIGHTS DEPARTMENT
• Participants in our workshops have come from a variety of racial and ethnic
backgrounds, have ranged in age from their 20s to their 60s, have represented
numerous professions, and have lived in Dubuque from a few months to their
entire life.
"The program educated me about city government and it was clear from all who
presented that citizen involvement is welcomed and important. Group decision
making with such a diverse group was a true learning experience."
City Life Participant
"Engaged citizenship is a wonderful indication of
the solid civic health of a city." City Life Participant
"The discussion of miscommunication and conflict was really helpful. Also
understanding how much of an impact previous experiences have."
Police Community Dialogue on Race Participant
Objective: Pilot collaborative efforts where residents and agencies are supported
to impact safety and economic opportunity in the community.
Safety and self-sufficiency are two critical human needs that require significant "people
resources" to effectively address. We work with residents as partners in addressing these
community needs, supporting residents in creating safety by welcoming and watching out for
one another, and in creating and connecting people to economic opportunity.
Out of 290 general inquiries, the most frequent areas where people were seeking
assistance related to employment and housing needs. These needs are met through
agency referrals and volunteer support.
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• Employment
• Housing
Public Accommodation
• Education
• Other
HUMAN RIGHTS DEPARTMENT
The Dubuque National Service Partnership (DNSP) and United Way of Dubuque have
partnered up to continue the work begun under the Volunteer Generation Fund Grant.
Last year, volunteers with DNSP partners served more than 89,000 hours.
The pilot started under the Volunteer Generation Fund Grant continues this year
through an Iowa Campus Compact Partnership with Loras College focused on
collaborative efforts to expand economic opportunity through collective events,
volunteer recruitment, and sharing of best practices.
# Reached:
237
Volunteers
_ # Recruited:
136
_ # Managed:
121
Best
Practices
# Workshops:
14
# Implemented:
6
Did You Know?
• The value of volunteer efforts in Iowa is estimated at $17.55 per hour. At this
rate, the value of volunteer service contributed through the Dubuque National
Service Partnership was $1,561,950!
• 96% of students served by a Foster Grandparent improved their reading skills
last year.
• 905 students in the schools served by at least one mentor.
• Homebound seniors received more than 3,000 meals each month.
• 574 students completed an academic mentoring program in 2013 and 225
showed increased reading and math scores.
• In addition to our efforts with the DNSP, our Department engages volunteers
through our Intercultural Ambassador Network, These individuals have
completed a minimum of 32 hours of Intercultural Workshops and serve as
trainers and resources in their organizations and the community. Membership
continues to grow.
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City
Departments
Higher
Education
K-12
Education
Non -Profits
Business
Resident
Leaders
HUMAN RIGHTS DEPARTMENT
• 19 People
• 12 Departments
• 23 People
• 6 Institutions
• 6 People
• 2 High Schools
• 10 People
• 4 Institutions
• 6 People
• 3 Institutions
• 11 People
70%
60%
50%
40%
30%
20%
10%
0%
Since completing the workshops I have...
IJ
Improved my ability to Changed my behavior Expanded my social
communciate across by using the skills! connections with
cultural differences learned people from different
cultures
• Strongly Agree • Agree • Neutral
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HUMAN RIGHTS DEPARTMENT
Detail by Activity
Activity: Organizational Development
Overview
Organizational Development includes building the capacity of other City Departments to
ensure equal opportunity, fairness, engagement, and access to government services.
We support efforts to develop and support a diverse, inclusive, and engaged workforce
that is effectively engaging and serving each other and all members of the public.
We work towards this by:
• Hosting workshops to develop staff skills in communicating and navigating
conflict across differences within and across departments and community
groups.
• Facilitating opportunities for residents and staff to develop and/or repair
relationships and work through their disagreements in order to foster inclusion
and access to government services.
• Assisting staff in developing policy, providing services and meeting community
needs in inclusive ways.
• Supporting departments in attracting, recruiting, supporting and retaining a
diverse and talented workforce.
• Supporting departments in developing and implementing strategies to foster
public and employee engagement.
Major successes this past year:
• Collaborating across departments to design key elements for employee
engagement, including components for an orientation program
• Conducting an assessment of training and development needs across the
organization
• Collaborating to develop an extensive engagement process for the
Comprehensive Plan update, including on-line engagement options
• Establishing an internal core team to develop a community engagement process
and set of tools to support departments in planning and analyzing their
engagement efforts.
Future Initiatives:
• Strengthening the role of commissions through pilot efforts with the Human
Rights Commission
• Supporting implementation of the Comprehensive Planning process.
• Developing staff orientation workshops designed around training needs
assessment.
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HUMAN RIGHTS DEPARTMENT
Funding Summary
FY 2013/14
Actual
FY 2014/15
Adopted
FY 2015/16
Recommended
Expenditures
$289,660
$303,884
$300,355
Resources
$38,321
$56,242
$18,881
Position Summary
FY 2015/16 FTE's
Training & Workforce Dev. Coordinator
.75
Community Engagement Coordinator
.50
Director
.50
Intake Specialist
.50
Human Relations Specialist
.25
Total FTE's
2.50
Supporting City, Organization and Community Goals
Partnering for a Better Dubuque
The support and participation of multiple staff members in the City Life
workshops increases resident engagement with government
Developing inclusive community engagement plans for the Comprehensive
Planning process increases resident engagement with government and
increases the likelihood of commitment to supporting the outcomes
Financially Responsible City Government and High Performance Organization
Organizational development work within the reorganized Human Rights
Department continues to support clarification of roles, vision and mission for the
department, focus areas, and improved plans for measuring outcomes.
Improvements to the recruitment process through coaching and technology
expansion has increased the number of applicants by 44% since 2010-11,
resulting in a highly skilled applicant pool and a selection rate generally reflective
of community demographics
Developing internships with the Police Department through the Community
Resource Officer program creates a pipeline for talent and has resulted in 15
completing the program and 8 being hired.
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(;;rganizational Development — Activity Statement
Partner with other City Departments to ensure equal opportunity, fairness, engagement, and
access to government services
Goals
■ Develop a diverse, inclusive and engaged workforce
• Engage a broad cross-section of the public in governance and leverage their input and
action to address organizational and community issues
■ Leverage data to gain an improved understanding of community and organizational
assets and needs in order to support leaders in their efforts 1
HUMAN RIGHTS DEPARTMENT
Revising the police recruitment process to emphasize the key skill of effective
communication, and supporting staff development of a communications course
aligned with intercultural skills for field training officers and new recruits improves
service delivery.
10.5 hours of intercultural competency workshops for all new staff improves
skills needed to effectively serve a diverse public
Social/Cultural Vibrancy
Intercultural skill building improves mutual understanding, knowledge, and
acceptance of differences between co-workers and with members of the public
Improved government services reaching all groups results in a more inclusive
community in which all feel welcome
Performance Measures
Objective: Facilitate learning workshops and dialogue sessions designed to
improve understanding, communication, and conflict skills needed in government
service
Local government is charged with effectively serving all members of the public, which means
staff members need the skill to communicate and manage conflict effectively across cultural
differences.
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HUMAN RIGHTS DEPARTMENT
Did you know?
• 66 new employees participated in 10.5 hours of Intercultural Foundations
Workshops as part of joining the City organization
• Housing & Community Development, the Police Department, and the Water &
Resource Recovery Center all dedicate significant staff time to providing ongoing
intercultural skill development in the organization
• Cultural Voices sessions continue to raise awareness amongst staff in areas
relevant to the work they perform.
"If we want to learn about another's culture, we have to become a part of
it, we have to know what it's like to feel as though we're the minority."
Police Officer
"Seeing the situation from an actual experience made
us aware of how others have problems understanding our
culture and how we misunderstand theirs." Housing Department Employee
Objective: Support department and division managers in efforts to recruit and
retain a skilled, diverse, engaged workforce and citizenry
in order to provide the best government service possible and respond to increasingly complex
community needs, we need a workforce filled with diverse perspectives and a high level of skill.
We also need employees who feel included and engaged in their work, so that they may work to
include and engage the public. in addition, our ability to .succeed as a community is going to
depend on our ability to draw diverse perspectives and skills into community planning, problem -
solving, and policy processes.
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Gender
HUMAN RIGHTS DEPARTMENT
Did you know?
• We provided recruitment
assistance for positions in the
following departments this year:
City Manager's Office, Leisure
Services Department, Police
Department, Emergency
Communications, and Engineering.
• Currently over 50% of the
Department Managers are women
and minorities, with a 20% increase
of women and minorities to the
Leadership Team (2009-2014).
• Our recruitment strategies have
resulted in a candidate pool and
workforce that is both highly skilled
and increasingly reflective of
community demographics.
• The welcoming and orientation
program we are developing is a
critical first step to engaged and
productive employees
• The training needs assessment
provided direction for future staff
development which is crucial to
productivity
• We continue to work with the
Race/Ethnicity 2013-2014 2013-2014
FT Hires PT Hires
White
Total Hires
(includes
seasonal)
82.6% 88.6% 90.6%
(38 people) (47 people) (410 people)
Black/African 10.86% 7.54%
American (5 people) (4 people)
4.6%
(21 people)
Hispanic/Latino 2.17% 1.8%
(1 person) (1 person)
2.86%
(13 people)
Asian
4.43% 1.8% 1.98%
(2 people) (1 person) (9 people)
American O%
Indian
O% O%
2012-2013 2012-2013 Total Hires
FT Hires PT Hires (includes
seasonal)
Male
Female
73.9% 53.7% 49.4%
(34 people) (29 people) (229 people)
26.1% 46.3% 50.6%
(12 people) (25 people) (224 people)
Planning Department to create a plan and identify resources to engage a broad
cross-section of the general public in the Comprehensive Planning Process.
• An internal working group is actively researching community engagement best
practices and creating a process and tools to support departments in creating
engagement plans.
Objective: Identify barriers to inclusion and engagement and work with
departments to reduce or remove those barriers
Those who are actively involved as part of a workgroup or community group are best equipped
to identify barriers to inclusion or engagement and to develop workable solutions to reduce or
remove those barriers. We coordinate and facilitate efforts to uncover and address such
barriers because inclusion and engagement are critical to high performance and effective
service delivery.
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HUMAN RIGHTS DEPARTMENT
Did you know?
• The training needs assessment and new employee focus group identified content
for five orientation workshops to support new staff joining the organization. In
addition to our intercultural workshops, these sessions are in the process of
being developed:
o Session I - Foundations of City Employment: Participants will gain an
understanding of our form of government and the guiding principles and
key policies related to being a representative of the city organization.
o Session II - Being Service Orientated: Participants will gain awareness of
customer service expectations and the importance of their engagement
with community members.
o Session III - City Technology: Participants will explore how the
organization leverages technology to deliver city services.
o Session IV - Budget and Finance: Participants will learn general
information about what informs the budget process at the department and
organization level.
o Session V - City Partners and Initiatives: Participants will learn about key
partnerships and initiatives that influence city priorities and operations.
-121-
Recommended Operating Revenue Budget - Department Total
16 - HUMAN RIGHTS DEPARTMENT
Fund
Account
Account Title
FY13 Actual
FY14 Actual
FY15 Adopted
FY16 Recomm'd
Revenue
Revenue
Budget
Budget
100 45771
FED PASS THRU STATE GRANT
4,259
33,513
0
0
45 - STATE GRANTS
4,259
33,513
0
01
100 51918 CASE PROCESSING ICRC
1,300
2,575
2,500
3,000
I 51 - CHARGES FOR SERVICES
1,300 2,575 2,500 3,0001
100 53201 REFUNDS
100 53620 REIMBURSEMENTS -GENERAL
0 497 0 0
3,604 155 10 10
1 53- MISCELLANEOUS
3,604 652 10 10I
100 59610 FR WPC OPERATING 8,450 9,715 10,981 5,906
100 59620 FR STORMWATER OPERATING 353 374 2,177 4,122
100 59630 FR PARKING OPERATING 2,584 1,720 1,949 2,127
100 59640 FR WATER UTILITY 0 9,377 10,662 0
100 59670 FR REFUSE COLLECTION 8,655 13,145 14,214 16,018
100 59940 FR DMASWA 5,251 5,571 6,163 6,580
59- TRANSFER IN AND INTERNAL
25,293 39,902 46,146 34,753
16 - HUMAN RIGHTS DEPARTMENT TOTAL 34,456 76,642 48,656 37,763
-122-
Recommended Operating Expenditure Budget - Department Total
16 - HUMAN RIGHTS DEPARTMENT
Fund
Account
Account Title
FY13 Actual
FY14 Actual
FY15 Adopted
FY 16 Recomm'd
Expense
Expense
Budget
Budget
100
265
100
100
100
100
265
100
265
100
265
100
100
265
100
100
265
61010
61010
61030
61092
61099
61310
61310
61320
61320
61410
61410
61415
61416
61416
61660
61680
61680
FULL-TIME EMPLOYEES
FULL-TIME EMPLOYEES
SEASONAL EMPLOYEES
VACATION PAYOFF
WAGE ADJUSTMENT
IPERS
IPERS
SOCIAL SECURITY
SOCIAL SECURITY
HEALTH INSURANCE
HEALTH INSURANCE
WORKMENS' COMPENSATION
LIFE INSURANCE
LIFE INSURANCE
EMPLOYEE PHYSICALS
EMPLOYEE MOVING EXPENSE
EMPLOYEE MOVING EXPENSE
255,920
42,384
0
1,955
0
22,188
3,632
18,852
3,182
44,164
11,100
967
231
46
113
891
299
329,038
0
1,497
0
0
29,383
0
24,326
0
72,203
0
1,336
294
0
233
0
0
332,950
0
0
0
6,791
29,733
0
25,471
0
71,400
0
1,277
666
0
0
0
0
348,430
0
0
0
0
31,114
0
26,654
0
62,400
0
1,252
697
0
0
0
0
61 - WAGES AND BENEFITS 405,923 458,310 468,288 470,547
100 62010 OFFICE SUPPLIES 939 596 2,250 2,110
100 62030 POSTAGE AND SHIPPING 222 338 12,233 12,355
100 62061 DP EQUIP. MAINT CONTRACTS 3,307 4,050 3,869 4,730
100 62090 PRINTING & BINDING 386 414 3,709 3,709
100 62110 COPYING/REPRODUCTION 641 640 641 448
100 62130 LEGAL NOTICES &ADS 2,510 119 100 100
260 62140 PROMOTION 0 0 364 0
100 62170 SUBSCRIPTIONS -BOOKS -MAPS 203 1,057 783 799
100 62190 DUES & MEMBERSHIPS 470 320 1,103 1,682
100 62206 PROPERTY INSURANCE 89 138 145 173
100 62208 GENERAL LIABILITY INSURAN 1,596 2,679 2,759 2,671
100 62310 TRAVEL -CONFERENCES 12,454 18,407 23,882 17,143
265 62310 TRAVEL -CONFERENCES 1,173 0 0 0
100 62320 TRAVEL -CITY BUSINESS 1,711 1,118 3,428 3,428
100 62340 MILEAGE/LOCALTRANSP 0 0 100 100
100 62360 EDUCATION &TRAINING 20,520 42,930 21,091 30,596
260 62360 EDUCATION &TRAINING 0 0 364 0
100 62421 TELEPHONE 3,350 5,079 8,216 8,192
265 62421 TELEPHONE 512 0 0 0
100 62436 RENTAL OF SPACE 1,200 1,440 1,440 1,440
100 62663 SOFTWARE LICENSE EXP 0 7,650 9,700 9,700
100 62667 INTERNET SERVICES 0 0 3,072 3,072
100 62671 MISC. OPERATING SUPPLIES 68 0 0 0
100 62713 LEGAL SERVICES 0 0 2,500 2,500
100 62716 CONSULTANT SERVICES 0 0 5,000 5,000
100 62730 HAZARD SPILL CLEAN-UP 0 0 5,000 0
-123-
Recommended Operating Expenditure Budget - Department Total
16 - HUMAN RIGHTS DEPARTMENT
Fund
Account
Account Title
FY13 Actual
FY14 Actual
FY15 Adopted
FY 16 Recomm'd
Expense
Expense
Budget
Budget
100
100
100
62731
62734
62761
MISCELLANEOUS SERVICES
SPEAKERS/PROGRAMS
PAY TO OTHER AGENCY
1,518
3,482
6,000
8,250
10,003
11,750
0
9,072
11,500
0
5,712
12,400
62 - SUPPLIES AND SERVICES
62,350 116,979 132,321 128,060
100 71120 PERIPHERALS, COMPUTER
100 71124 MICRO -COMPUTER
100 71156 FURNITURE
0 4,033 2,160 0
2,398 0 0 2,100
0 0 5,000 0
71 - EQUIPMENT
2,398 4,033 7,160 2,100
16- HUMAN RIGHTS DEPARTMENT TOTAL 470,670 579,321 607,769 600,7071
-124-
Recommended Expenditure Budget Report by Activity & Funding Sounce
16 - HUMAN RIGHTS DEPARTMENT
HUMAN RELATIONS - 16100
FUNDING SOURCE: COMMUNITY DEVELOPMENT
Account FY13 Actual Expense FY14 Actual Expense FY15 Adopted Budget FY16 Recomm'd Budget
EQUIPM ENT 2,398 4,033 0 2,100
SUPPLIES AND SERVICES 42,294 53,833 54,903 50,431
WAGES AND BENEFITS 318,225 363,162 372,173 376,350
HUMAN RELATIONS 362,917 421,027 427,076 428,881
HUMAN RIGHTS GRANT FUNDS - 16200
FUNDING SOURCE: GENERAL
Account
FY13 Actual FY14 Actual FY15 Adopted
Expense Expense Budget
FY16 Recomm'd
Budget
EQUIPM ENT 0 0 7,160 0
SUPPLIES AND SERVICES 5,112 9,421 56,424 51,424
HUMAN RIGHTS GRANT FUNDS 5,112 9,421 63,584 51,424
WORKFORCE DEVELOPMENT1R 6300
FUNDING SOURCE: GENERAL
Account
FY13 Actual FY14 Actual FY15 Adopted
Expense Expense Budget
FY16 Recomm'd
Budget
SUPPLIES AND SERVICES 10,642 15,555 12,994 16,705
WAGES AND BENEFITS 87,698 93,420 96,115 94,197
WORKFORCE DEVELOPMENT 98,340 108,974 109,109 110,902
VISTA COST SHARE r - 16400 aMill
FUNDING SOURCE: GENERAL
Account FY13 Actual Expense FY14 Actual Expense FY15 Adopted Budget FY16 Recomm'd Budget
SUPPLIES AND SERVICES
VISTA COST SHARE
FUNDING SOURCE: GENERAL
Account
0 5,750 8,000
0 5,750 8,000
VOLUNTEER GENERATION - 16500
FY13 Actual FY14 Actual FY15 Adopted
Expense Expense Budget
9,500
9,500
FY16 Recomm'd
Budget
SUPPLIES AND SERVICES 4,301 32,421 0 0
WAGES AND BENEFITS 0 1,728 0 0
VOLUNTEER GENERATION 4,301 34,149 0 0
HUMAN RIGHTS DEPARTMENT $470,669.88 $579,321.30 $607,769.00 $600,707.00
TOTAL
-125-
CITY OF DUBUQUE, IOWA
DEPARTMENT DETAIL - PERSONNEL COMPLEMENT
16 HUMAN RIGHTS DEPARTMENT
FD JC WP -GR JOB CLASS
61010 Full Time Employee Expense
FY 2014
FY 2015 FY 2016
FTE BUDGET FTE BUDGET FTE BUDGET
100 9150 GE -40 HUMAN RIGHTS DIRECTOR 1.00 100,588 1.00 102,097 1.00 102,449
100 4730 GE -33 TRAINING & WKFCE DEV COORD 1.00 67,818 1.00 69,692 1.00 69,754
100 0610 GE -32 HUMAN RELATIONS SPECIALIST 1.00 64,912 1.00 54,253 1.00 60,616
265 COMMUNITY ENGAGEMENT COORD 1.00 55,976 1.00 59,974 1.00 63,513
100 1640 GE -27 INTAKE SPECIALIST 1.00 51,161 1.00 51,928 1.00 52,098
TOTAL FULL TIME EMPLOYEES 5.00 340,455 5.00 337,944 5.00 348,430
TOTAL HUMAN RIGHTS DEPT.
5.00 340,455 5.00
337,944
5.00 348,430
-126-
ACCT
Human Rights -FT
10016100 61010 100 9150 GE -40
10016300 61010 100 4730 GE -33
10016100 61010 100
10016100 61010 100 0610 GE -32
10016100 61010 100 1640 GE -27
CITY OF DUBUQUE, IOWA
ACTIVITY PERSONNEL COMPLEMENT SUMMARY
FD JC WP -GR POSITION CLASS
Run Date:
01/15/15
FY 2014 FY 2015 FY 2016
FTE BUDGET FTE BUDGET FTE BUDGET
HUMAN RIGHTS DIRECTOR
TRAINING & WKFCE DEV COORD
COMMUNITY ENGAGEMENT COOF
HUMAN RELATIONS SPECIALIST
INTAKE SPECIALIST
Total
1.00 100,588 1.00 102,097 1.00 102,449
1.00 67,818 1.00 69,692 1.00 69,754
1.00 55,976 1.00 59,974 1.00 63,513
1.00 64,912 1.00 54,253 1.00 60,616
1.00 51,161 1.00 51,928 1.00 52,098
5.00 340,455 5.00 337,944 5.00 348,430
TOTAL HUMAN RIGHTS DEPARTMENT 5.00 340,455 5.00 337,944 5.00 348,430
-127-
-128-
Human Rights
Department
FY2016 Budget
100
80%
60%
40%
20%
0%
Since completing City Life I have...
■ Told others about City Life
■ Talked about City departments with family and friends
Corrected misinformation about the City
Increased interaction with City Departments
City Workforce Diversity & Employee Teams
City Volunteer Program
7IVIPACT
Give. Receive. Volunteer.
Decision Package
Computer
$2,100
Americorps VISTA member,
interns, volunteers
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Welcoming & Inclusive Community
e®E
FEBRUARY:
WORKFORCE
tritMARCIi:
HOUSING
APRII :
EDUCATION
+ IMAY:
HEALTH
JUNE
SAFETY
INCLUSIO, dubuqu
Connectins Peo•le•Stren_thenin: Communit,
36
organizations
37
idea
exchanges
1
22
partner
events
Community Equity Profile
CDJULY:
ARTS/CULTURE
AUGUST:
TRANSPORTATION
Safe Community Initiative
Intercultural Skill Building
70%
60%
50%
40%
30%
20%
10%
0%
Since completing the workshops I have .. .
Improved my ability to Changed my behavior Expanded my social
communciateacross by using the skills I connections with
cultural differences learned people from different
cultures
■ Strongly Agree ■ Agree ■ Neutral
Community Engagement Strategy