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Mediacom Communications Company Copyright 2014 City of Dubuque Consent Items # 4. ITEM TITLE: Mediacom Communications Company SUMMARY: Correspondence from Mediacom Communications Company advising the City of programming changes effective on or about June 1 , 2015. SUGGESTED DISPOSITION: Suggested Disposition: Receive and File ATTACHMENTS: Description Type ❑ Mediacom Correspondence Supporting Documentation t� Med aco P RECEIVED April 30, 2015 15 MAY —5 PM 1: 13 Mr. Kevin Firntahl City ClerWs Office City of Dubuque Dubuque, 1 50 W. 13th Street Dubuque, Iowa 52001-4864 Dear Mr. Firntahl: Mediacom is excited to announce that, on or around Julie 1, 2015, we will be launching Xtream, a new powerful integrated platform which combines TiVo®, the world's only DVR and streaming device, with ultra-fast wireless Internet using an advanced cloud based home networking platform to bring customers an effortless and elevated digital experience. Xtream will allow customers to browse and schedule recordings on multiple TV's or watch live and recorded in-home streaming to any iOS or Android devices via the TiVo app, transfer recorded shows to mobile devices to take on the go, access popular web apps like Netflix, Pandora and YouTube right through their TV and more! The following levels of Xtream Triple Play packages will be available for subscription: 4. �il .�, �I„'�" �i',I lC4i, ii i'i i l - = � Ill.i,1111,111,1"'',yi �x�,n`i 'Il ii'iii,�u ilp i �z"s-�#1• t����`C�,t�� ��„.� �� IN Ilii„ i'i tiili � # k Oil1 Ill ii"i pi l'i""i' d'.r a„ � M fill^� �ternet i, Vtele G�yi 14111,ihl Ilii r ,i i , f. � i i)i) i .t©'t1�Ctl1 7Q<_ �V ppo 541YIbps �p fC011I�r75) , � =r�'e�'izlfs87*�' i,i iii � ServlCeS CQiLr''eatUr�S II1C1U II iljlilyi yi 1 wj,ii n!li � ) dwnl; iupto5 dnwn$cuptoUw m U t, ii A U nil 4 I,4' - iii .iii r b ilii,:Ii ins=`1,,,�4��l illi 1111 I7� 1'iili lilli it it i' ,r ''' UIN"3SO i,�!I)�IS�e OOQCItJsage - � ps Family TV;TiVo Single Room DVR service;TiVo $169.98** $179.98** $189.98** capable advanced set-top box;Internet(see chart at (11.6%package (15.2%package (18'2% Xtream Silver right);advanced home-networking(WiFi);and Digital discount to discount to package Phone service with unlimited local and nationwide standard a la standard a la discount to calling,free voicemail and u to 15 calling features. carte rates) carte rates) standard a la g p g carte rates) Xtream Silver PLUS TiVo multi-room DVR service; $189.98** $199.98** $209.98** (22.6% Xtream Gold any lof 3 Digital Paks;STARZ,ENCORE,Showtime discount package discount package package discount to a la discount to a la g and The Movie Chamiel. carte rates) carte rates) discount to a la carte rates) $209.98** $219.98** $229.98** XtreamGold PLUS all 3 Digital Paks;HBO and (24.7%package (26.4%package (27'9% Xtream Platinum Cinemax discount to a la discount to a la package carte rates) carte rates) discount to a la carte rates) *Excess usage will result in additional charges of$10 for every increment of up to 50 additional gigabytes used.Usage allowances are subject to change.For more infonnation,see"Additional Terms and Conditions-Monthly Usage Allowance”at https://inediacoincable.com/site/legal.html. **Price does not include local broadcast/regional sports surcharge(currently up to$7.11 per month).Modem is required and is not included in the package price. The Mediacom modem is DOCSIS 3.0(D3)standard,wireless gateway and EMTA device which is specifically designed to deliver Digital Phone service, Internet service as well as the advanced wireless home networking features in the Xtream packages.Customers may choose to either purchase similarly approved D3 standard or higher modem from Mediacom or any another reputable retailer,or rent it from Mediacom for an additional$7.50 per month. Mediacom Communications Corporation 6300 Council St. NE • Cedar Rapids, IA 52402 • 319-395-9699 9 Fax 319-393-7017 In addition to the launch of our Xtream packages, going forward, Mediacom's Digital Paks (Kids &Variety, Sports &Information, and Movies &Music)will be $7.95 per month each. There will no longer be a discount for purchasing more than one Digital Pak. Customers currently purchasing more than one Digital Pak will continue to receive the packaged discount. Mediacom will also be standardizing the following charges across all systems: Installation of Additional Outlet(same trip) $15.00 Installation of Additional Outlet(separate trip) $29.00 Field Reactivation of Account $29.00 Field Change of Service $29.00 Connection of Consumer Owned Equipment $29.00 (separate trip) Mediacom is proud to serve your community, and looks forward to bringing our customers the best services we can provide. Should you have any questions please feel free to contact me at 319-395-9699 x3461 or Igrasslgy@mediacomec.com. Sincerely, W't .+ Lee Grassley Senior Manager, Government Relations