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Minutes Civil Service 12 19 07CIVIL SERVICE COMMISSION MINUTES Date: Wednesday, December 19, 2007 Time: 9:00 a.m. Place of Meeting: City Hall -Conference Room A Present: Chairperson Merle Duehr, Commissioners Loras Kluesner and Paula Gieseman Also Present: Police Officer Kurt Rosenthal, Police Officer Jamie Bowers. Attorney Andrea Hoeschen, City Attorney Barry Lindahl, City Manager Michael Van Milligen, Police Chief .Kim Wadding, Assistant Police Chief Terry Tobin, Personnel Manager Randy Peck, retired Police Captain Tom Raschke, Police Officer Tom Pregler. Gallery of unnamed Police Officers. Chairperson Duehr called the meeting to order at 9:06 a.m. and the Commission heard testimony related to the following: 1. Grievance of Kurt W. Rosenthal Appealing his Termination from the City of Dubuque Police Department. Upon agreement by both attorneys, all witnesses were sworn in. Opening Statements City City Attorney Barry Lindahl opened with preliminary issues and a review of the allegations before Police Officer Kurt Rosenthal. Lindahl stated that Rosenthal violated Dubuque Police Department General Order 03-05A and 03-29 during an incident in the early morning hours of October 26, 2007, involving multiple phone calls to Officer Jamie Bowers while intoxicated. Lindahl reviewed the timeline of Officer Jamie Bowers' actions and her response as well as the investigation undertaken by Assistant Police Chief Terry Tobin. Lindahl said that the behavior demonstrated by Mr. Rosenthal was so egregious that it warranted termination without consideration of work history or progressive discipline. It is a case of a lack of judgment, and he asked the Commission to uphold the recommendation of Police Chief Wadding and City Manager Van Milligen to terminate Kurt Rosenthal. Rosenthal Attorney Andrea Hoeschen opened by questioning if the career of a young officer should be terminated for one, off-color incident. They are not disputing the facts but the termination. They will talk about the definition of sexual harassment as well as the number of other officers that were present and intoxicated during the incident and who are not being disciplined. There is no other evidence in Mr. Rosenthal's work record of previous misconduct or that he ever engaged in any off-color incident before. She said that there should be repercussions, and Mr. Rosenthal has regrets. He first made the call to Officer Bowers to apologize. He drank too much and the termination was inappropriate and unjust. Examination of Assistant Police Chief Terry Tobin by Barry Lindahl. Upon questioning, Terry Tobin identified himself and provided a brief work history including other positions he has held within the Police Department. He confirmed the details of the incident as he knew them. He became involved when Office Lemke e- mailed him about Lemke's meeting with Officer Bowers where she played recordings of the voicemails she received on her cell phone from Officer Rosenthal. Lemke was able to determine that the phone number the calls were place from was Kurt Rosenthal's. Tobin then spoke with Chief Wadding, and a meeting with Officer Bowers was scheduled. Tobin reviewed the voicemails and text and discussed Ms. Bowers' feelings over the incident as well as possible options and procedures for her to consider. Tobin interviewed Officer Dalsing and the other officers that were in attendance at Perkins' Restaurant the night of the incident, those named in the voicemail messages, and Mr. Rosenthal's roommate. Tobin's preliminary decision was that Rosenthal had made the calls, was highly intoxicated, and was driving while in an intoxicated state. Tobin stated that the investigation is on-going and that is why no other officers have been disciplined to date. Two other officers are being investigated under violation of General Order regarding off-duty behavior and public intoxication. Without objection, Plaintiff's Exhibits #1 and #2 were offered into evidence. #1: Dubuque Police Department General Order 03-05 Personal Conduct #2: Dubuque Police Department General Order 03-29 Sexual Harassment Terry Tobin read highlighted sections from the Exhibits for the record. He stated that witnesses' statements were consistent. He then reviewed the incident as was told to him by witnesses: Two bowling teams of police officers went bowling together on the evening of October 25, 2007. After bowling the group proceeded to Hammerhead's for about an hour of drinking at 9:30 p.m. Some of the group then proceeded to Fat Tuesday's from about 11:30 p.m. to 1 a.m. when they continued to Perkins' Restaurant. There were four off-duty officers at Perkins' with 2 civilians where the discussion revolved around work, girlfriends, and living arrangements. There was some idea of calling Officer Bowers, which Kurt Rosenthal did. Tobin said that Rosenthal was cooperative during the interviews. Rosenthal told Tobin that he was there from the beginning arriving about 6:30 p.m. and that he was drinking during bowling. Tobin said that Rosenthal admitted to drinking a six pack, drinking at Hammerhead's and at Fat Tuesday's where he drank heavier and did Southern Comfort and lime shots. Rosenthal had admitted that he was intoxicated at Fat Tuesday's and drunk at Perkins. Rosenthal was witnessed driving to Perkins. Tobin said that the calls from Perkins were made by Kurt Rosenthal. Tobin said that he listened to the calls when he spoke with Officer Bowers. He had a transcript and copies made with the help of the Cable TV Division. The voice was recognized as that of Kurt Rosenthal. Tobin said that Rosenthal did not recall making the calls. Without objection, Plaintiff's Exhibit #3 was offered into evidence. #3. Written transcript of phone messages from Officer Bowers' cell phone Lindahl requested the audio recordings of the phone calls be played for the purpose of supplementing the written transcript. Hoeschen stated that the facts had been agreed to as cumulative and playing the recordings was irrelevant. The Commission approved playing the recordings. The recordings of two phone calls were played for the record. Hoeschen objected on the basis of completion and that the entire Exhibit be played, which includes a third calf, or nothing at all. Tobin explained that there was an additional call to Bowers later in the afternoon on the day of the incident that was included in Exhibit 3. Lindahl played the third phone call. Tobin further stated that Rosenthal identified himself on the voicemail as someone else and as another officer (Dane Cox). Tobin said that Rosenthal explained he was in a high state of intoxication, wanted to be the life of the party, and didn't understand the ramifications of his actions. Tobin believed that Rosenthal and Bowers knew each other as co-workers only and that there was no previous social interaction. Tobin also believed that after the group left Perkins, they all went to their respective homes. Witnesses saw Rosenthal drive. Rosenthal admitted to Tobin that he did not directly remember driving home. Tobin interviewed Officer Jamie Bowers about 5 p.m. on October 29, 2007. She played the messages for him, and he made a cassette recording. He asked Bowers how she wanted to proceed. She stated to Tobin that she didn't know why this happened to her. She said she consulted within the department and with friends on how to proceed before deciding to file a formal complaint. Bowers told Tobin that she was concerned as to how she would be perceived within the department and feared having a bull's eye on her back. However, she wanted to bring attention to it. Tobin conducted a detailed interview with Bowers regarding the incident including the timeline of calls and Bowers' actions afterward. Bower's told Tobin that it was Officer Danielle Basten who confirmed that it was Rosenthal's cell phone number used to make the calls to Bowers. Bowers recalled for Tobin the details surrounding the third "apology" phone call from Rosenthal after which she spoke to her parents. She had told Tobin that she was not surprised by the call and assumed Rosenthal made it to protect himself as he was on the promotional Certified List for corporal. She shared with Tobin who she had spoken with and how she felt. Tobin then made a recommendation to Chief Wadding that Rosenthal's conduct was improper and a violation of General Order. Tobin did not make a recommendation of penalty to Chief Wadding, but it was discussed at the time. Cross Examination of Terry Tobin by Andrea Hoeschen Upon questioning Tobin concurred that: To the best of his knowledge Bowers and Rosenthal never discussed the phone calls with each other. It was only assumed Rosenthal had aself-interest in making the calls. Rosenthal would not be expected to make inappropriate calls if sober. Rosenthal's behavior was attributed to being out late and drinking. This type of behavior was not expected from Rosenthal while on duty. It was uncharacteristic and an insolated incident between Bowers and Rosenthal. It is not claimed that Dane Cox did not make the calls. It is not disputed that Rosenthal identified himself and admitted to the content of the calls. The incident happened on October 26 with a within days of the final investigative report. The investigative report showed other officers also driving. final report November 15 and termination present at the time were intoxicated and Another officer obtained Bowers' cell phone number. Despite the ongoing investigation, none of the other officers present at the time have been disciplined to date. Without objection, Rosenthal Exhibit #1 was offered into evidence. #1 Excerpts from Kurt Rosenthal's personnel file with the stipulation that all information having been provided by Personnel Manager Randy Peck. Tobin confirmed the transcript of his questioning of Rosenthal, the Final Findings memo, and evaluations for calendar year 2006 contained in the Exhibit. Re-Cross Examination of Terry Tobin by Barry Lindahl Upon questioning Tobin stated that the reason for not disciplining the other offices present during the incident was due to the interruptions and schedule conflicts, which have delayed interviews. There is also the pending review by the Dubuque Police Protective Association and its attorney. Additional facts came to light during the Bowers and Rosenthal interviews, which led to further investigation. Examination of Jamie Bowers by Barry Lindahl Upon questioning Officer Jamie Bowers identified herself and provided a brief work history, career-related education, and an explanation of her work duties. She said her father was a 30-year veteran of the Davenport, Iowa, Police Department, and Terry Tobin had correctly described the details of the incident as told to him by her. She went on to say that she had had no other relationship with Kurt Rosenthal other than as co- workers, working service calls together, and having some mutual friends. Bowers then reviewed the circumstances of the incident in the early hours of October 26, 2007. She thought the cell phone calls were from someone she knew, but she didn't recognize the phone number or have any idea of who it might be. After the calls, she said she felt offended, violated, and attacked. She contacted fellow officer Danielle Basten, who confirmed the phone number was Kurt Rosenthal's. Bowers said that she couldn't believe that someone made the call or would have a reason to make a call like that. She did consider the impact of Rosenthal being placed on a promotional list and the potential of his becoming her supervisor. After learning it was Rosenthal who made the calls, she contacted her father. 10:20 Break Bowers then spoke with Officer Lemke on the morning of October 26, 2007, and reviewed the incident who then spoke with Terry Tobin. Bowers spoke of continued impact at work and the feeling of being hated. She deals with it everyday at work and felt uncomfortable and nervous testifying. She is concerned about working with Kurt Rosenthal and feels things are divided at work. She has no second thoughts about continuing in law enforcement, but often thinks about how to go about her job now. She first thought Rosenthal was covering it up then remembered the promotional list Rosenthal was on. Cross Examination of Jamie Bowers by Andrea Hoeschen Upon questioning, Officer Bowers said that there has been no retaliation from fellow officers to date or fail to back up. She hasn't received any direct derogatory comments on or off the job. No one told her not to report it. She has heard things second hand but is still treated professionally. She said no one is saying Kurt Rosenthal speaking about her behind her back. She has had no other contact with Kurt Rosenthal. She admitted listening to the call from Rosenthal apologizing before Officer Lemke interviewed her and played it for Lemke. She agreed that Rosenthal was drunk when he placed the first two phone calls and he never said anything derogatory to her before this incident. Examination of Police Chief Kim Wadding by Barry Lindahl Upon questioning Chief Wadding identified himself and provided a work history. He became involved in the incident when Assistant Police Chief Terry Tobin relayed the e- mail from Officer Lemke. Wadding then assigned Tobin to the investigation. Tobin reported back with a formal summary on November 15, 2007. He then reviewed the report with Tobin. He concluded that there were three violations of two General Orders. Wadding then scheduled apre-determination hearing with Rosenthal on November 21, 2007. Wadding reviewed the details of his meeting with Kurt Rosenthal during which Rosenthal told Wadding that the report was an accurate account of the incident but that he didn't recall making the two first phone calls. Wadding made his recommendation after looking through Rosenthal's files and reports. Wadding reviewed Rosenthal's file which included exhibits provided. Wadding said that he made his conclusion even after reviewing Rosenthal's file because of the most severe and exploitive nature of the allegations, that Rosenthal was not in control of his faculties, as well as considering the impact on Officer Bowers. Wadding said that he did consider other forms of discipline including days off but felt it wouldn't resolve anything. He still recommends termination with the City Manager's recommendation. Cross Examination of Police Chief Kim Wadding by Andrea Hoeschen Upon questioning Chief Wadding said that an officer's file is always reviewed with any disciplinary matter and that Rosenthal is a good officer. Ms. Hoeschen questioned what Wadding expected to find in Rosenthal's file noting the absence of information that would justify or support termination. The file was then reviewed. Wadding acknowledged the presence of evaluations showing constructive performance, professionalism and commendations. Rosenthal's work history was reviewed including recent promotions before the October 26, 2007, incident. Wadding said that although Rosenthal was on the certified list for promotions, none were being considered at this time. Wadding said that he was aware of Rosenthal's phone call to Bowers to apologize and of Rosenthal's promotional status. Wadding said that there may have been multiple reasons for Rosenthal's call to apologize but believed the primary one was that Rosenthal knew the incident was a stupid idea and that Rosenthal understood the severity of the incident. The City rested at 10:45 and a break was taken. Examination of Tom Raschke by Andrea Hoeschen Upon questioning Mr. Raschke identified himself and stated that he works as a probation officer for the State of Iowa in the Dubuque facility. He provided a brief work history as a Dubuque police officer and that he retired as a captain in June 2006. He had direct supervision of Kurt Rosenthal and worked the same hours he did. Ms. Hoeschen made reference to a January 27, 2006, evaluation of Kurt Rosenthal in which Raschke, while as Rosenthal's supervisor, wrote a commendation. Raschke reviewed the circumstances surrounding the commendation. It was the opinion of Raschke that Rosenthal got along with his co-workers and citizens and was able to de-escalate situations, do his reports well, and that Raschke did not receive any complaints on Rosenthal. Raschke believed that Rosenthal made no distinction between male or female officers or the general public, and he was never derogatory or disrespectful. Raschke said that Rosenthal showed leadership attributes. Raschke said that he was no longer with the department at the time of the incident. Barry Lindahl had no questions for Tom Raschke. Examination of Tom Pregler by Andrea Hoeschen Upon questioning Officer Pregler identified himself and provided a work history stating that he is a patrol officer as well as a member of the Dubuque Drug Task Force. He is a past board member of the Dubuque Police Protective Association but has no current administrative involvement with the DPPA. Pregler reviewed a previous incident of sexual harassment involving a male officer working at the dog track who had made comments to a female citizen regarding what parts of her body she had pierced. The citizen filed a complaint and the officer was disciplined and suspended. Pregler concurred that other officers have received citations or were suspended for driving while intoxicated. These officers are still working with the department. Pregler said that he was a witness for the department's interviews regarding Rosenthal along with Nate Schmitt. Pregler did not dispute the facts of the incident and had no explanation for why termination is being recommended. Barry Lindahl had no questions for Tom Pregler. Examination of Kurt Rosenthal by Andrea Hoeschen Upon questioning, Officer Rosenthal identified himself and provided a review of his educational and professional background. He stated that he graduated Top 10 from the Police Academy and started with the Dubuque Police Department in October 2002. He was working as a third-shift patrol officer at the time of his termination. Job assignments included State-certified DARE officer, off-time work at Washington Middle School; one and a half years with the department's defensive tactics school, patrol duties; field training officer, domestic crime unit as assigned by Tom Raschke including meetings with the County Attorney and domestic crime advocates; second term as Vice President of the Dubuque Police Protection Association; and lead negotiator for contract committee. Rosenthal said he has not denied making the phone calls to Jamie Bowers, and he did call to apologize to her. He also stated that no one contacted him or talked to him before he made the call to apologize. He wanted to apologize and realized his disrespect. He said he has had no further contact with Jamie Bowers. Cross Examination of Kurt Rosenthal by Barry Lindahl Upon questioning, Rosenthal agreed that he has had little contact with Jamie Bowers, he was drunk while at Perkins Restaurant and while driving home from there. He didn't recall making the first two phone calls. Commissioner Gieseman asked if Rosenthal has addressed the drinking problem. Rosenthal said he admitted himself to Mercy's Turning Point and is on the list as an out patient. He has received counseling and attended classes, but because of his termination, he is now without health insurance. He said his admittance into the program was self-initiated. He has done some drinking but no hard liquor and has cut back on drinking. Closing Statement by Barry Lindahl Lindahl stated that everyone present in the room regrets the incident. No one was impacted more than Jamie Bowers for whom this incident could be career ending. He stated that this is a sexual harassment issue and a violation of Dubuque General Order. Lindahl then read the definition of sexual harassment for the record saying that there was no question that the phone calls were sexual harassment that created an offensive work environment. He said that in addition to the sexual harassment, it has impacted everyone present, their time, and a need for a hearing. If Rosenthal had had no previous relationship with Jamie Bowers and this was supposedly a random incident, will it be someone else next time. Rosenthal admitted being drunk and doesn't recall the incident. This incident was more than a matter of too much to drink. Rosenthal also misrepresented himself in the first two phone calls. This incident creates a hostile work environment, a City liability, and impacts others officers and the public. The ongoing investigation of the other officers involved is not relevant and should not be considered. This incident was a total lack of judgment, and termination is the only conclusion. Closing Statement by Andrea Hoeschen Hoeschen stated that there are no surprises in the evidence and questioned if a single incident warranted terminating an officer's career. Kurt Rosenthal was the first to realize the impact of his actions. They were here to protest the termination and not discipline. The incident was bad judgment but not sexual harassment. There was no intent and there was an immediate apology. There is no hostile work environment, and no reason to expect repetition. The incident is recognized as a group of drunken friends out for the night. It is assumed that Kurt Rosenthal's actions put his potential for promotion at risk. Rosenthal communicated his apology before Jamie Bowers filed her complaint. The emotional impact upon Bowers is conceded. There has been no retaliation toward Bowers. What people think cannot be controlled. They are not debating whether the incident was right or wrong, just whether or not it should be career ending. Rosenthal is a respected officer who wants to serve. The City is sending a message of intolerance that doesn't serve the public or the workforce. We are not the morality police. There were no questions from the Commission. Commission Comments Commissioner Paula Gieseman said that she has a unique take on this case due to her years on the Dubuque Police Department. She questioned the lack of progressive discipline before approaching termination, which was clarified by Chief Wadding. She felt termination would be warranted had Rosenthal been dishonest during the process, and she believes he has been honest. She noted that Rosenthal apologized before the investigation began. He sought help and has resumed some therapy activities. Gieseman said that Jamie Bowers is right to feel attacked, she was brave to take a stand, and respected her fortitude. Gieseman was glad to hear that there had been no retaliation against Bowers and hoped it would continue that way. The allegations are founded. It was an off-duty call that was stupid, mean, and ugly. It is an isolated incident but allows for healing and working issues out. There is no pattern of behavior or disrespect to Jamie Bowers or women in general. She recommended discipline but did not support termination. This is a serious incident that needs serious progressive discipline. She felt saddened that this behavior still occurs on the force, but it is not a hostile work environment in the full definition. There is no hope if we can't work together. Gieseman stated that she would strict toward an officer who retaliates against Jamie Bowers should that officer come before the Commission. She questioned if a 30- day suspension is the maximum discipline before suspension. Randy Peck said there were no guidelines. She said that there is a police culture of alcohol and sex and the department should gain control of it. Being drunk is not a defense, and police are held to a higher standard. Commissioner Loras Kluesner said that a conscientious society does not tolerate sexual harassment and violence in the workplace. He sees the performance and evaluations of a skilled officer and is concerned about the message being given to the police force if this is not addressed adequately, but could not think of an appropriate form of discipline aside from termination. Commissioner Merle Duehr said that he first believed in termination without question. But there is potential to make a positive situation from a negative one or to make another negative situation out of a negative one. He questioned as to whether the other officers in attendance felt horrible for Jamie Bowers. Duehr credited Rosenthal for apologizing so fast. Duehr had difficulty making acareer-ending decision after looking at Rosenthal's record. Rosenthal will have to work on his issues. Duehr could not support termination but would support lesser discipline. Since Rosenthal had already been off for three weeks, Duehr felt more time off was required. He stated that Rosenthal must continue to attend Mercy's Turning Point program and needs to think about his actions. Duehr would support a suspension. He said that Jamie Bowers has done nothing wrong and credited her for staying with her career. Duehr confirmed that Rosenthal was placed on administrative leave for two weeks and had been off work for seven weeks to date with his insurance being terminated at the end of the month. Duehr said that Rosenthal must be required to finish his assessment with Mercy's Turning Point program. Duehr suggested a motion fora 30-day suspension. Hoeschen requested that Rosenthal's health insurance be reinstated even if his pay is not. The City Manager Van Milligen, Barry Lindahl, and Randy Peck agreed to the request after deliberating. Motion by Gieseman to reverse the termination and suspend Kurt Rosenthal for 30 days. Seconded by Duehr. Kluesner believed the suspension was not severe enough. He questioned removing Rosenthal from the promotions list or from potentially being promoted. Kluesner was also concerned with the message being sent to the remainder of the police force that it is alright to get drunk and verbally assault or violently threaten someone. Motion carried 2-1 with Kluesner voting Nay. There being no further business, upon motion the hearing adjourned at 11:44 a.m. ^ pp ~~ ~f ,~~ Merle Duehr, Chairperson n ,~ ~ i / /~.. _ .~ .1~7 w L"oras esner, Commissioner __ ~_ ~%~ Paula Gieseman, Commissioner Approved at ~ ~a/U~ meeting. Submitted by evin S. Firnstahl, Assistant City Clerk