Contracted Services Agreement - America's River Corporation FY18 Copyrighted
June 5, 2017
City of Dubuque Consent Items # 11.
ITEM TITLE: Contracted Services Agreement-America's River
Corporation for Fiscal Year 2018
SUMMARY: City Manager recommending approval of the Contracted
Services Agreement for Fiscal Year 2018 with America's
River Corporation.
SUGGESTED DISPOSITION: Suggested Disposition: Receive and File; Approve
ATTACHMENTS:
Description Type
MVM Memo City Manager Memo
Staff Memo Staff Memo
Agreement Supporting Documentation
THE CITY OF Dubuque
iaE .G
aCky
UB 1111I.F
Masterpiece on the Mississippi 2007.2012.2013
TO: The Honorable Mayor and City Council Members
FROM: Michael C. Van Milligen, City Manager
SUBJECT: Contracted Services Agreement —
America's River Corporation
DATE: May 19, 2017
During the Fiscal Year 2018 budget process, the Mayor and City Council provided
$10,000 for the Contracted Services Agreement with America's River Corporation.
Budget Director Jennifer Larson is recommending execution of the attached contract
with America's River Corporation.
In Fiscal Year 2018, this agreement was expanded to reference the City's efforts to be a
viable, livable, and equitable community, and to advance equity and inclusion. The City
will provide opportunities to demonstrate this support by inviting employees working on
services covered by this agreement to participate in the following professional
development opportunities and supporting activities:
a. The opportunity to be active and engaged participants in Inclusive
Dubuque peer learning opportunities and strategic efforts;
b. The opportunity to attend intercultural and equity workshops offered by
the City, including workshops that focus on developing an intercultural
team with a strategic plan for advancing equity and inclusion within the
Agency and through the Agency's work;
c. Assistance in creating semi-annual status reports that demonstrate the
ways in which the Agency's efforts are advancing equity and inclusion;
and
d. Access to the City's equity toolkit.
I concur with the recommendation and respectfully request Mayor and City Council
approval.
zltA +.L t/
Mich el C. Van Milligen
MCVM/jml
Attachment
cc: Crenna Brumwell, City Attorney
Cindy Steinhauser, Assistant City Manager
Teri Goodmann, Assistant City Manager
Maurice Jones, Economic Development Director
Jenny Larson, Budget Director
2
THE CITY OF Dubuque
iaE .G
aCky
UB 1111I.F
Masterpiece on the Mississippi 2007.2012.2013
TO: Michael C. Van Milligen, City Manager
FROM: Jennifer Larson, Budget Director
SUBJECT: Contracted Services Agreement —
America's River Corporation
DATE: May 19, 2017
Attached for City Council approval is the Contracted Services Agreement with America's
River Corporation for Fiscal Year 2018.
The adopted Fiscal Year 2018 operating budget reflects a payment of$101000 to
America's River Corporation, for financial assistance to cover operating expenses of
that organization. The organization was established in 2003 by representatives from
the Dubuque Area Chamber of Commerce, the National Mississippi River Museum and
Aquarium along with the City of Dubuque, to serve as the organization responsible for
promotion of the Port of Dubuque district.
America's River Corporation utilizes these funds for the education of the Mississippi
River, marketing and promotion of the Port of Dubuque, the development and
coordination of special events located at the Port of Dubuque, and to assist in the
economic development of the Port of Dubuque.
In Fiscal Year 2018, this agreement was expanded to reference the City's efforts to be a
viable, livable, and equitable community, and to advance equity and inclusion. The City
will provide opportunities to demonstrate this support by inviting employees working on
services covered by this agreement to participate in the following professional
development opportunities and supporting activities:
a. The opportunity to be active and engaged participants in Inclusive
Dubuque peer learning opportunities and strategic efforts;
b. The opportunity to attend intercultural and equity workshops offered by
the City, including workshops that focus on developing an intercultural
team with a strategic plan for advancing equity and inclusion within the
Agency and through the Agency's work;
c. Assistance in creating semi-annual status reports that demonstrate the
ways in which the Agency's efforts are advancing equity and inclusion;
and
d. Access to the City's equity toolkit.
It is my recommendation that the City Council approves the attached Contracted
Services Agreement with America's River Corporation, and authorizes the Mayor to
execute the contract on behalf of the City.
JML
Attachment
AGREEMENT
BETWEEN
THE CITY OF DUBUQUE, IOWA
AND
AMERICA'S RIVER CORPORATION
THIS AGREEMENT, dated for reference purposes the 1st day of July, 2017, is made and
entered into by and between the City of Dubuque, Iowa (City) and America's River Corporation
(Agency).
WHEREAS, City desires to engage the service of Agency to provide and implement a Port
of Dubuque development program of which the City is a financial partner upon the terms and
conditions set forth herein; and
WHEREAS, Agency is willing to provide such services to City upon the terms and
conditions set forth herein.
NOW THEREFORE, the parties hereto agree as follows:
1 . Scope of Service
Agency shall:
a) provide educational services related to the Mississippi River;
b) develop and conduct marketing and promotion of the Port of Dubuque to
enhance awareness of the district's assets, including, but not limited to, the Port of
Dubuque Marina;
c) develop and coordinate special events located at the Port of Dubuque;
d) assist City in the economic development of the Port of Dubuque;
e) work with appropriate public agencies at the local, state and federal
levels to obtain necessary funding for Port of Dubuque development
projects;
f) include City elected officials as part of the opening/welcoming ceremony
for events sponsored by America's River Corporation and invite City elected
officials to such events, including receptions, etc.;
g) comply with City Council goals and priorities set forth in Exhibit A; and
h) support the City's efforts to be a viable, livable, and equitable community, and to
advance equity and inclusion. The City will provide opportunities to demonstrate
this support by inviting the President of the Agency and any employees working
on services covered by this agreement to participate in the following professional
development opportunities and supporting activities:
1
i. The opportunity to be active and engaged participants in Inclusive Dubuque
peer learning opportunities and strategic efforts;
H. The opportunity to attend intercultural and equity workshops offered by the
City, including workshops that focus on developing an intercultural team
with a strategic plan for advancing equity and inclusion within the Agency
and through the Agency's work;
iii. Assistance in creating semi-annual status reports that demonstrate the
ways in which the Agency's efforts are advancing equity and inclusion; and
iv. Access to the City's equity toolkit.
2. City Responsibilities
City designates the Economic Development Director, to act as its representative with
respect to the work to be performed under this Agreement, and such person shall have
authority to transmit instructions, receive information, interpret and define City's policies
and provide decisions in a timely manner pertinent to the work covered by this Agreement
until Agency has been advised in writing by City that such authority has been revoked.
3. Time of Performance
The term of this Agreement shall be from July 1, 2017 through June 30, 2018.
4. Compensation
City shall pay Agency $10,000 as compensation for the services provided by Agency,
which payment shall constitute full and complete compensation for such services.
The compensation shall be paid by City to Agency upon receipt by City of a requisition for
such sum from Agency.
5. Audit and Evaluation
Inasmuch as the funds to be provided to Agency by City are public funds, the Agency
agrees that it will maintain books of account in accordance with Generally Accepted
Accounting Standards together with necessary documentation to support all expenditures.
The records of Agency, including payroll accounts and other records of disbursements and
receipts, and other records relating to the performance of the activities herein specified,
shall be made available for inspection by City or any Certified Public Accountant acting on
its behalf, in order to ascertain performance of Agency under this Agreement. Agency
agrees to retain such records for not less than three (3) years.
6. Reporting and Monitoring
Agency shall render to the Economic Development Director a monthly written report
detailing its activities related to the use of City funds provided to Agency. Such report shall
include a performance report on the program(s) supported by City funds and a financial
report on the use of City funds, which shall be rendered no later than the fourth Thursday
of the succeeding month. A written annual report shall be submitted to the City Council
within sixty(60)days of year end. The annual report shall include a performance report on
the program(s) supported by City funds and a financial report on the use of City funds.
2
If Agency has an annual audit performed, Agency shall provide City a copy of the annual
audit report within three months of year-end.
7. Discrimination
In carrying out the services under this Agreement, Agency shall not discriminate against
any employee or applicant for employment because of race, creed, color, sex, age,
national origin, religion, sexual orientation, gender identity, or disability. Agency shall take
affirmative action to ensure that applicants for employment are employed and that
employees are treated during employment without regard to race, creed, color, sex, age,
national origin, religion, sexual orientation, gender identity, or disability. Such action shall
include, but not be limited to, the following: employment, upgrading, demotion or transfer;
recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of
compensation; and selection for training, including apprenticeship. Agency assures that all
qualified applicants will receive consideration for employment without regard to race, creed,
color, sex, age, national origin, religion, sexual orientation, gender identity or disability.
Agency agrees and will undertake whatever affirmative measures are necessary so that no
person shall be excluded from participation in, be denied the benefits of, nor be subjected
to discrimination under any program or activities funded in whole or in part with any of the
funds made available to Agency under the terms of this Agreement because of race, color,
creed, religion, sex, national origin, age, sexual orientation, or disability.
8. Termination of Agreement
If, through any cause, Agency shall fail to fulfill in a timely and proper manner its
obligations under this Agreement, or if the Agency shall violate any of the covenants,
agreements or stipulations of this Agreement, City shall thereupon have the right to
terminate this Agreement by giving written notice to Corporation of such and specifying the
effective date thereof not less than thirty days before the effective date of such termination.
If Agency shall fail to cure its default to the satisfaction of City in City's sole discretion
within such thirty-day period, this Agreement shall be deemed terminated at the end of
such thirty day period without further action of either party.
Upon termination of this Agreement, Agency shall return to City all unexpended funds
and/or any funds utilized for purposes other than stated in the Agreement.
9. Assignability
Agency shall not assign any interest in this Agreement without the prior written approval of
City.
10. Insurance
At the time of execution of this Agreement by Agency, Agency shall provide City copies of
Agency's insurance certificates showing compliance with the insurance requirements of
Insurance Schedule D, included as Attachment B.
3
CITY OF DUBUQUE, IOWA AMERICA'S RIVER COR ORATION
4 LI,
/67,,e i'#
Roy D. ol, Mayor President
Witness:
Gr '4 - i
Kevi Pirnstahl, ity Cl6rk
4
EXHIBITA
unu
QE CITY COUNCIL
Masterpiece on the Mississippi GOALS & PRIORITIES
2031 VISION STATEMENT CITY MISSION STATEMENT
Dubuque 2031 is a sustainable and resilient city and an inclusive and Dubuque city government is a progressive and financially sound city
equitable community.Dubuque 2031 has preserved our Masterpiece government with residents receiving va I ue for their tax dollars and
on the Mississippi and has a strong,diverse economy and expanding achieving goals through partnerships.Dubuque city government's
connectivity.Our residents experience healthy living and active lifestyles; mission is to deliver excellent municipal services that support urban
have choices of quality,livable neighborhoods;have an abundance of living;contribute to an equitable,sustainable city;plan forthe
fun things to do;and are engaged in the community. community's future;and facilitate access to critical human services.
FIVE-YEAR COMMUNITY GOALSI ORGANIZATIONAL
FOR A SUSTAINABLE DUBUQUE •e and Managed Growth Financially Responsible City Governmentand
• Economic e e• 0 Partnering[or a Better Dubuque High Perfe •Organization
• Environmental/Ecological
Improved Connectivity
• Social/Cultural vibrancy
Transportation e Telecom no u n icatiofls
2016-2018 POLICY AGENDA 2016-2018 MANAGEMENT IN PROGRESS
TOP PRIORITIES (in alphabetical order) Economic Prosperity
• Central Iowa Water Association:Resolution Riverfront Lease Gavilon site:Marketing
• Riverfront Leases:Marketing
• East-West Corridor Study Implementation Air Service Expansion:Contact air carriers,incentives for route-funding
• Inclusive Dubuque Action Plan Dubuque Initiatives:Next Steps
• Master Plan for Chaplain Schmitt Island Brownfield Area-wide Planning and Assessment Report
• River Cruises Docking Facility Old Air Terminal Facility Reuse
• Charter Service Expansion
•
HIGH PRIORITIES (in alphabetical order) Marketing Dubuque Jet Center Fuel SalesSale of Art on the River Sculptures
• 21st Century Policing Action Plan Art on the River Winter Edition:Feasibility study
• Citywide Flower-Planting Program Economic Impact of Historic Preservation—Marketing plan
Community Health Needs Assessment Plan Including Eagle Point Park National Historic Recognition
• Phased Historic/Architectural Survey Report
Mental Health America's River III Fund Raising Launch
• Five Flags Center Study Entrepreneurs/Start Up Business Program Expansion
• Street Maintenance Program Dubuque Industrial Center South:Marketing and Sale
• Traffic Signal Synchronization Citywide Downtown Housing Creation Grant Program
• Marina Signage from the River
• Steeple Square Project:Update Report
2016-2018 MANAGEMENT AGENDA
Environmental/Ecological Integrity
• Affirmatively Furthering Fair Housing Action Plan Bee Branch Community Orchard
• Arts and Culture Master Plan Recycling Program:Cart Expansion
• CHANGE Program Community Climate Action and Resiliency Plan
• Community Secu rity/Su rvei Ilance/fraffic Cameras Fats/Oils/Grease(FOG)Program
• Housing TIF Program Iowa Economic Development Authority Community Energy
• Opportunity Dubuque Path Forward(Air Quality)Plan
• Georgetown Energy Prize
5
• Methane Gas Plan.WRRC Management Philosophy:Workshop and Orientation
• Green Iowa Americorps Office Relocation Emergency Response Plan:Development
• Emerald Ash Borer Program:Implementation Direct Time Entry and Employee Access Center:Implementation
• Resilient Community Advisory Commission Auditing Services Contract
• CNG Truck Purchase Evaluation Banking Services Review
• Investment Policy:Re-certification
Social/Cultural Vibrancy Iowa Paramedics Transition Plan:Implementation
• E-mail and Operating System (to Microsoft)
• Housing Code and Inspections Program:Implementation Financial System Upgrade:Implementation
• HUD Voluntary Compliance Agreement Medical Plan and Stop Loss Insurance Program:Third Party Contract
• Leadership Enrichment After School Program (LEAP) Labor Contracts:Negotiation,Contract
• Campaign for Grade-Level Reading Program:Re-application Water Source and Distribution Master Plan:Completion
• All-America City Award for 2017:CFGD Grade-Level Reading Application Radio System Upgrade to P25
• ROSE Housing Tax Credit Program:Amendments
•
FDAVoluntary Retail Food Regulatory Standards:Implementation 2016-2018 MAJOR PROJECTS
• Fair Housing Action Plan:Analysis of Impediments Housing Policy
Management Review
• Rental Housing License Program:Enforcement Economic Prosperity
• Americans with Disabilities Act(ADA)Audit Airport Side Access Road
• Cultural Snapshots Series:Development Airport Terminal Landscaping
• Hate/Bias Incident Response Plan:Update
• Source of Income Dialog Session:Development
• Neighbor2NeighborInitiative Environmental/Ecological Integrity
• Local Foods/Community Garden Initiative Green Alley Projects(22 alleys)
• Bee Branch Project(Garfield to Comiskey and under Railroad)
Planned and Managed Growth Energy Efficient Street Lights(by 2020)
• Municipal Separate Storm Sewer System (MS4)Permit
• Flood Wall/Levee Breech Study Bee Branch Gate Project:Design
• Source of Income Work Group:Report
• West Third Street Reservoir Study Planned and Managed Growth
• City-wide Leak Detection Survey g
• 42"Force Main(Terminal Street Lift Station to WRRC) Washington Street 30"Force Main
• Accela Program:Inspection by Property 20°Water Transmission Main(Millwork District to West 3rd Reservoir)
• Roosevelt Pump Station Installation
Partnering for a Better Dubuque Water Tank Inspections and Maintenance
• Back Up Generators(West Third,Park Hill,Mt.Carmel)
• Four Mounds Foundation/HEART Program:Report Water Main Extension Projects(North Cascade Road,JFK)
• Purchase of Service:Data Collection,Training for Purchase of Service
Providers,Reporting Mechanism
• Sister City Program:Recommendations Partnering for a Better Dubuque
• Eagle Point Park Ecological Restoration and Management Plan:Completion Five Flags Theater and Ham House Building Improvements
• Jackson Park Pilot for Neighborhood Engagement Grand River Center Upgrades
Improved Connectivity:Transportation and Telecommunications Improved Connectivity: Transportation
• Smarter Transportation Program:Update Southwest Arterial Project:Design,English Road Construction
• PEG Digital Encoding Senior High Road Project
• Historic Federal Building HD Upgrade English Mill Road Bridge
• Bus Routes:Update Military Road Bridge
• Electronic Fare Cards/Payment:Implementation North Cascade Road Reconstruction
• Bus Storage Facility:Funding,Design,Construction Chavenelle Road Hike/Bike Trail:Design,Construction
• Upper Bee Branch CP Railroad Crossing
Financially Responsible City Government and High Grandview-Delhi Roundabout
Performance Organization Chavenelle Road Rehabilitation:Design,Construction
g Washington Street Improvement Project
• Affordable Care Act:IRS data reporting Menards Frontage Road Project
• Non-Emergency Mobile/Portable Units:Replacement East-West Corridor Roundabouts:Preliminary Design
• Police Officers Recruitment and Retention Radford/Pennsylvania Roundabout:ROWAcquisition
• Fire Accreditation:Completion Traffic Signals Upgrade
•
W desk:Implementation and Training NWArterial/ChavanelleIntersection Improvement
• SunGard Optimization for Budget Module and Project Module Implementation NWArterial Trail(Holiday Drive to Chavenelle Drive)
• Accela Software:Implementation
• Plan Review Refinements Each year,the Dubuque City Council completes its annual goal-setting sessions.
• Integrated Pest Management:Implementation Overthe course of three days in August 2016 and another session in October,City
• InVision Software for ADA Improvements:Implementation Council members reaffirmed the 15-yearvision statement,mission statement,
• Electronic Submission of Permit Applications:Implementation and goals.Theyalso identified priorities for a 2016-2018 policy agenda.
• Concession Agreements:Revision
Rev.8/30/16
ATTACHMENT B
City of Dubuque Insurance Requirements for Special Event Permits
Insurance Schedule D
1. shall furnish a signed Certificate of Insurance to the City of Dubuque, Iowa for the
coverage required in Exhibit I prior to effective date of permit. Each Certificate shall be prepared on the
most current ACORD form approved by the Iowa Department of Insurance or an equivalent. Each
certificate shall include a statement under Description of Operations as to why issued. Eg: Project
# or Lease of premises at or construction of
2. All policies of insurance required hereunder shall be with a carrier authorized to do business in Iowa and all
carriers shall have a rating of A or better in the current A.M. Best's Rating Guide.
3. Each Certificate shall be furnished to the contracting department of the City of Dubuque.
4. Failure to provide minimum coverage shall not be deemed a waiver of these requirements by the City of
Dubuque. Failure to obtain or maintain the required insurance shall be considered a material breach of this
agreement.
S. All required endorsements to various policies shall be attached to Certificate of insurance.
6. Whenever a specific ISO form is listed, an equivalent form may be substituted subject to the provider
identifying and listing in writing all deviations and exclusions that differ from the ISO form.
7. Provider shall be required to carry the minimum coverage/limits,or greater if required by law or other
legal agreement, in Exhibit 1.
8. Whenever an ISO form is referenced the current edition of the form must be used.
7
City of Dubuque Insurance Requirements for Special Event Permits
Insurance Schedule D (continued)
Exhibit I
A) COMMERCIAL GENERAL LIABILITY
General Aggregate Limit $2,000,000
Products-Completed Operations Aggregate Limit $1,000,000
Personal and Advertising Injury Limit $1,000,000
Each Occurrence $1,000,000
Fire Damage Limit (any one occurrence) $ 50,000
Medical Payments $ 5,000
a) Coverage shall be written on an occurrence, not claims made,form. All deviations from the
standard ISO commercial general liability form CG 0001, or Business owners form BP 0002,shall be
clearly identified.
b) Include endorsement indicating that coverage is primary and non-contributory.
c) Include an endorsement that deletes any fellow employee exclusion.d)
Include additional insured endorsement for:
The City of Dubuque, including all its elected and appointed officials,all its employees and
volunteers, all its boards, commissions and/or authorities and their board members,employees
and volunteers. Use ISO form CG 2026.
B) AUTOMOBILE LIABILITY $1,000,000(Combined Single Limit)
C) LIQUOR LIABILITY $1,000,000 (only
if alcoholic beverages served)
9
EXHIBIT C
INCLUSIVE d
Connecting People • Strengthening Community
ijNCLUSIVE '
CLUSIVE
b
Inclusive Dubuque is a peer-learning network of partners dedicated to creating
an informed, equitable and inclusive community where all people—regardless of
race, age, culture, gender, ethnicity, religion, sexual orientation, class or disability—
are respected, valued and treated fairly. The network includes more than 50
organizations and individuals across sectors including faith, government agencies,
nonprofit, business, education and more.
WHY IT MATTERS
The Inclusive Dubuque network formed in 2012 after business What .o . e
UITY
leaders began to take notice of challenges related to diversity,equity and INCLUSION mean?
and inclusion in the community. Individuals were having trouble . unique perspectives
accessing needed services and connecting to parts of the community, and life experiences an individual or
neighborhoods were experiencing struggles related to demographic groupbrings to
our community
changes,and businesses were reporting difficulty attracting and everyoneEQUITY: has access o
retaining a diverse workforce. Research tells us that Iowa is becoming opportunities resources
increasingly diverse,and that regions working toward equity will have need to thrive
stronger and more resilient economic growth—for everyone. INCLUSION:engaging and,supporting
needsdiverse ensure all feet
WHAT HAS BEEN ACCOMPLISHED
The Inclusive Dubuque Network works collaboratively to eliminate GET INVOLVED
bias in our community by providing and supporting equity learning Join us.The Network provides
opportunities,equity tools and resources,and baseline data to inform equity learning opportunities,
decisions and measure proress.Some key accomplishments include: equity tools and baseline data to
help organizations and individuals
Facilitated leadership alignment around a shared agenda learn about equity and inclusion.
Conducted a Community Equity Profile in 2015 to learn about the We provide a safe place for difficult
lived experiences of diverse groups and discover what disparities conversations and an opportunity to
exist.The Profile engaged 584 participants through dialogues learn from someone who is different
and 1,995 online surveys were completed. from yourself.Visit our website to
• Over 90 Network and community members joined partnerledutilize these resources in your work
sector groups to address new challenges and bring the racial/ to advance equity and inclusion in
the community.
social equity lens to existing programs and efforts in the seven
focus areas of the equity profile.
Hosted Results-Based Accountability training for community Funders
members to promote a shared data platform. City of Dubuque
Hosted or supported four equity learning opportunities in 2016. Community Foundation of Greater
Dubuque
Published introductory equity toolkits for community members to Dubuque Area Chamber of Commerce
use in their organizations. Dubuque Racing Association
Dr.Liang Chee Wee
Published the Advancing Equity:Community Efforts and Outcomes Greater Dubuque Development
report,to recognize the work of partners and community Corporation
organizations working to advance equity and inclusion. IBM
The Network hosted more than 70 community members at its first John Deere Foundation
Community Conversation in December 2016. Mercy Medical Center
Northeast Iowa Community College
Wsisters of Charity,BVM
HAT WE ARE WORKING ON
Surdna Foundation
In 2017, Inclusive Dubuque will focus on launching a shared data
platform and conducting a community climate survey to inform Inclusive Dubuque Staff
decisions and measure its impact.The Network is also planning
three additional Community Conversations from February to May. Network Coordinator
Katrina Neely Farren Eller,Ph.D.
The Peer-Learning Council is developing equity learning opportunities Assistant Coordinator
to offer to the community.This council will focus their efforts on Erica Vsquierdo
creating a five-year equity education plan to provide opportunities
for partners and community members to deepen their personal and
organizational understanding of equity and inclusion.
LEARN MORE:
INCLUSIVE dubuque '
Connecting People•Strengthening Community call 563.588.2700
followf
Inclusive Dubuque Is facilitated bythe Community Foundation of Greater Dubuque
02012017
11
EXHIBIT D
THF CITY OF -
DUB E
Masterpiece on the Mississippi
The City of Dubuque's team of Intercultural Facilitators offers three learning and
development workshops for City employees and partner organizations:
• A 5 hour introductory workshop that is designed for individual development and
that focuses on raising awareness and beginning to foster improved
understanding about cultural differences.
• A 10.5 hour foundations workshop that is designed for individual development
and focuses on raising awareness, fostering improved understanding, and
providing tools that can be used to build individual skill at navigating differences.
• A 32 hour application workshop that is designed for teams who are interested in
developing a plan for advancing equity and inclusion goals within their team or
organization.
All three workshops are grounded in an intercultural approach that is evidence informed
and developmental. It is important to understand what our training is and is not:
• First, the intercultural approach acknowledges race and racial issues but does
not limit its focus to these issues. Rather, the focus is on culture as a broad
concept that encompasses all people, and on the various aspects of cultural and
social identities that may make a difference when we are interacting with one
another.
• Second, the goal is not to change beliefs or belief systems. The goal is to build
skills so that people are effective interacting across cultural differences.
• Third, the focus is on a broad set of skills that can be applied across cultures to
improve communication and understanding. The training does not focus on
culture specific details and information.
• Fourth, although training employees can be a very productive tool, depending
solely on training to foster acceptance and the skills needed to make sustainable
change is severely limited. There must be sustainable efforts to support staff in
applying newly acquired skills. We don't expect to be competent in a sport after a
few practice sessions, similarly we cannot expect to be competent working with
cultures other than our own after a few workshops.
• Finally, there is a recognition that any skills learned must be applied in context,
and that training is only one piece of a larger approach that includes assigning
resources and developing a long-term strategy to identify barriers affecting
certain groups and to create an inclusive and equitable work environment.
12
THE CITY OF
DUB E
Masterpiece on the Mississippi
5 Hour Workshop: Introduction to Intercultural Communication
Overall objectives of the workshop are:
• To establish a common language regarding an intercultural approach to diversity
and inclusion
• Begin to develop self-awareness of one's own culture and how it can impact how
we experience difference
• Begin to understand how language, non-verbal communication, and values can
impact interactions
10.5 Hour Workshop: Intercultural Foundations
Overall objectives of the workshop are:
• To establish a common language and understanding regarding an intercultural
approach to diversity and inclusion
• To reinforce the importance of continuing to develop the skills needed to work
and live in a culturally diverse community
• To introduce tools that can people interacting across cultural differences
Specific learning objectives:
• Develop a shared understanding of key terms
• Begin to develop self-awareness of one's own culture and how it can impact how
we experience difference
• Distinguish the intercultural approach, which is developmental and learned, from
other types of"diversity training"
• Practice applying tools that can be used to slow information processing and
improve accuracy of the interpretation of intercultural interactions
• Develop an understanding of the nature of identity and begin to examine
cultural/social identities
• Learn to recognize group norms and methods to begin changing group norms
• Understand cultural values differences, particularly differences in preferred
communication styles
• Develop awareness of one's own preferred style for resolving conflict and begin
to recognize other styles
• Develop an understanding of how culture affects how we handle conflict and the
ways in which an awareness of difference in styles can help communication
during conflict
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THE CITY OF
DUB E
Masterpiece on the Mississippi
32-Hour Advancing Equity through an Intercultural Approach Workshop
This workshop is best suited for those working on teams seeking to advance equity and
inclusion. Participants will use an intercultural framework to collectively explore
individual, institutional, and systemic opportunities. The program includes opportunities
for participants to practice using the tools they have received, working together to
identify dilemmas facing their organizations, to develop strategies for addressing issues,
and to create action items.
The overall objectives for the four-day program are to:
• Create an environment of trust and begin networking with program participants
• Understand fundamental concepts related to an intercultural approach to
inclusion and equity
• Learn tools and skills that can be applied to influence organizational change
• Identify inclusion and equity issues and begin to develop an action plan to
advance equity and inclusion in participant organizations or groups.
Specific learning objectives are:
• Understand how we process diversity related information to form perceptions
about self and others
• Create shared meaning around key terms
• Examine some of the foundations of culture
• Examine personal identity and its relationship to culture
• Examine how language, non-verbal communication, and values can impact
interactions
• Begin to unpack inclusion and equity issues in individual organizations using an
intercultural approach
• Develop an awareness of the ethics of being a driver of change related to equity
and inclusion
• Develop a personal leadership vision
• Continue unpacking inclusion and equity related issues in the workplace using an
intercultural approach
• Identify conflict styles and become aware of how personal conflict style impacts
one's interpretation of information and emotion during an exchange
• Begin to understand how to use assessment tools for purposes of development
• Learn multiple factors that impact organizational change
• Examine strategies and tools for organizational change
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THE CITY OF
DUB E
Masterpiece on the Mississippi
Practice applying tools and developing an action plan to impact equity and
inclusion in the organization.
15