Contracted Services Agreement - Dubuque Area Convention and Visitors Bureau FY18 Copyrighted
June 5, 2017
City of Dubuque Consent Items # 14.
ITEM TITLE: Contracted Services Agreement- Dubuque Area
Convention and Visitors Bureau for Fiscal Year 2018.
SUMMARY: City Manager recommending approval of the Contracted
Services Agreement for Fiscal Year 2018 with the Dubuque
Area Convention and Visitors Bureau.
SUGGESTED DISPOSITION: Suggested Disposition: Receive and File; Approve
ATTACHMENTS:
Description Type
MVM Memo City Manager Memo
Staff Memo Staff Memo
Agreement Supporting Documentation
THE CITY OF Dubuque
iaE .G
aCky
UB 1111I.F
Masterpiece on the Mississippi 2007.2012.2013
TO: The Honorable Mayor and City Council Members
FROM: Michael C. Van Milligen, City Manager
SUBJECT: Contracted Services Agreement — Dubuque Area Convention and Visitors
Bureau
DATE: May 19, 2017
During the Fiscal Year 2018 budget process, the Mayor and City Council provided
$1,075,917 for a Contracted Services Agreement with the Dubuque Area Convention
and Visitors Bureau.
In Fiscal Year 2018, this agreement was expanded to reference the City's efforts to be a
viable, livable, and equitable community, and to advance equity and inclusion. The City
will provide opportunities to demonstrate this support by inviting employees working on
services covered by this agreement to participate in the following professional
development opportunities and supporting activities:
a. The opportunity to be active and engaged participants in Inclusive
Dubuque peer learning opportunities and strategic efforts;
b. The opportunity to attend intercultural and equity workshops offered by
the City, including workshops that focus on developing an intercultural
team with a strategic plan for advancing equity and inclusion within the
Agency and through the Agency's work;
c. Assistance in creating semi-annual status reports that demonstrate the
ways in which the Agency's efforts are advancing equity and inclusion;
and
d. Access to the City's equity toolkit.
Budget Director Jennifer Larson is recommending execution of the attached agreement
with the Dubuque Area Convention and Visitors Bureau to provide funding for tourist
and convention development on behalf of City.
I concur with the recommendation and respectfully request Mayor and City Council
approval.
Mich el C. Van Milligen
MCVM/jml
Attachment
cc: Crenna Brumwell, City Attorney
Cindy Steinhauser, Assistant City Manager
Teri Goodmann, Assistant City Manager
Maurice Jones, Economic Development Director
Jenny Larson, Budget Director
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THE CITY OF Dubuque
iaE .G
aCky
UB 1111I.F
Masterpiece on the Mississippi 2007.2012.2013
TO: Michael C. Van Milligen, City Manager
FROM: Jennifer Larson, Budget Director
SUBJECT: Contracted Services Agreement — Dubuque Area Convention and Visitors
Bureau
DATE: May 19, 2017
Attached for City Council approval is the Contracted Services Agreement with the
Dubuque Area Convention and Visitors Bureau for Fiscal Year 2018.
In FY 2014, the Dubuque Area Convention and Visitors Bureau became a separate not-
for-profit from the Dubuque Area Chamber of Commerce. Payments of the 50 percent
hotel/motel tax are paid directly to the Dubuque Area Convention and Visitors Bureau
rather than being paid to the Dubuque Area Chamber of Commerce. The Dubuque Area
Convention and Visitors Bureau is required to report monthly on the use of the
hotel/motel tax.
The adopted Fiscal Year 2018 operating budget provides a payment of$1,075,917.
This amount represents 50 percent of the hotel/motel tax received by the City for the
period of October 1, 2016 through September 30, 2017. Payment will be made to the
Dubuque Area Convention and Visitors Bureau in four equal quarterly installments of
$2681979.25.
In Fiscal Year 2018, this agreement was expanded to reference the City's efforts to be a
viable, livable, and equitable community, and to advance equity and inclusion. The City
will provide opportunities to demonstrate this support by inviting employees working on
services covered by this agreement to participate in the following professional
development opportunities and supporting activities:
a. The opportunity to be active and engaged participants in Inclusive
Dubuque peer learning opportunities and strategic efforts;
b. The opportunity to attend intercultural and equity workshops offered by
the City, including workshops that focus on developing an intercultural
team with a strategic plan for advancing equity and inclusion within the
Agency and through the Agency's work;
c. Assistance in creating semi-annual status reports that demonstrate the
ways in which the Agency's efforts are advancing equity and inclusion;
and
d. Access to the City's equity toolkit.
It is my recommendation that the City Council approves the attached Contracted
Services Agreement with the Dubuque Area Convention and Visitors Bureau and
authorizes the Mayor to execute the contract on behalf of the City.
JML
Attachment
AGREEMENT
BETWEEN
THE CITY OF DUBUQUE, IOWA
AND
DUBUQUE AREA CONVENTION AND VISITORS BUREAU
THIS AGREEMENT, dated for reference purposes the 1st day of July 2017, is made
and entered into by and between the City of Dubuque, Iowa (City), and the Dubuque Area
Convention and Visitors Bureau (Agency).
WHEREAS, City, as the recipient of certain hotel and motel taxes, is permitted by
Chapter 422A of the Code of Iowa to spend such tax receipts for the promotion and
encouragement of tourist and convention business in the City of Dubuque; and
WHEREAS, City has agreed to provide certain financial assistance in an amount
equivalent to fifty percent (50%) of the hotel/motel tax to enable the Agency to carry out
such tourist and convention development on behalf of City; and
WHEREAS, Agency represents itself as technically and professionally qualified to
provide services to effectively promote and develop the tourist and convention business for
City.
NOW THEREFORE, the parties hereto agree as follows:
1. Scope of Services
Agency shall:
a) undertake such services that are necessary and requisite to carry out a Program of
Work as will be described in a Convention and Visitors Bureau Business and
Marketing Plan that will be submitted to the City Manager no later than December
31, 2017;
b) retain competent and qualified staff under appropriate supervision to plan and
implement the Program of Work in an efficient and timely manner;
c) maintain a Tourist Information Center throughout the entire year;
d) continue marketing conventions at the Grand River Center and Five Flags Center;
e) continue marketing of the National Mississippi River Museum and Aquarium;
f) coordinate America's River Project activities with the America River Corporation.
The Agency will act as the lead promotional entity for the America's River Project
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as well as being the lead marketing agent for the entire destination; including the
newly created Port of Dubuque Marina;
g) further the goals of the America's River Project;
h) comply with City Council goals and priorities set forth in Exhibit A and
i) support the City's efforts to be a viable, livable, and equitable community, and to
advance equity and inclusion. The City will provide opportunities to demonstrate this
support by inviting the President of the Agency and any employees working on
services covered by this agreement to participate in the following professional
development opportunities and supporting activities:
a. The opportunity to be active and engaged participants in Inclusive Dubuque
peer learning opportunities and strategic efforts;
b. The opportunity to attend intercultural and equity workshops offered by the
City, including workshops that focus on developing an intercultural team
with a strategic plan for advancing equity and inclusion within the Agency
and through the Agency's work;
c. Assistance in creating semi-annual status reports that demonstrate the
ways in which the Agency's efforts are advancing equity and inclusion; and
d. Access to the City's equity toolkit.
2. City Responsibilities
City designates the Economic Development Director, to act as its representative with
respect to the work to be performed under this Agreement, and such person shall
have authority to transmit instructions, receive information, interpret and define City's
policies and provide decisions in a timely manner pertinent to the work covered by this
Agreement until Agency has been advised in writing by City that such authority has
been revoked.
In the event that any reports, records and maps are existing and available and are
useful to carry out the work on the Scope of the Work, City shall promptly furnish such
material to Agency.
3. Time of Performance
The term of this Agreement shall be from July 1, 2017 through June 30, 2018.
4. Compensation
a) City shall pay to Agency an amount not to exceed $1,075,917 (which represents
fifty percent (50%) of the hotel and motel tax received by City for the period of
October 1, 2015, through September 30, 2016. Such sum shall constitute full and
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complete compensation for all services to be rendered including personnel costs,
travel, printing and publications, and all other expenses.
b) The compensation of $1,075,917 for fifty percent (50%) of the hotel motel tax
received by City shall be paid by City to Agency in four quarterly installments upon
receipt by City of a requisition for such payment from Agency. Such payments
shall be due and payable as follows: First Quarter-$268,979.25; Second Quarter
- $268,797.25; Third Quarter - $268,979.25; and Fourth Quarter - $268,979.25.
Earlier payment of the hotel motel tax may be requested by Agency to the City
Manager for consideration.
5. Audit and Evaluation
a) Inasmuch as the funds to be provided to Agency by City are public funds, the
Agency agrees that it will maintain books of account in accordance with Generally
Accepted Accounting Standards together with necessary documentation to
support all expenditures. The records of Agency, including payroll accounts and
other records of disbursements and receipts, and other records relating to the
performance of the activities herein specified, shall be made available for
inspection by City or any Certified Public Accountant acting on its behalf, in order
to ascertain performance of Agency under this Agreement. Agency agrees to
retain such records for not less than three (3) years.
b) Agency shall provide City an annual audit report not later than October 1.
c) Agency's Board shall appoint an audit committee. The members of the Audit
Committee shall be as follows:
Treasurer of Dubuque Chamber of Commerce Board;
City of Dubuque Finance Director;
City of Dubuque Budget Director;
County of Dubuque Budget Director; and
Treasurer of Dubuque Main Street
6. Reporting and Monitoring.
a) Agency shall provide City quarterly reports at a regularly scheduled City Council
meeting detailing its activities beginning with the quarter ending September 30,
2017.
b) Written progress reports and financial statements shall be rendered monthly no
later than fifteen (15) days after the end of each month. Such reports shall
include a report as to the progress of Agency as well as a report on the
breakdown of expenditures of Agency.
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c) Agency shall provide to City copies of studies, brochures, and other documents,
which may be produced to support and/or otherwise promote the work program of
Agency.
d) To assist in coordinating the activities of Agency with City, City's Mayor, one
member of the Dubuque City Council and the City Manager shall be appointed to
Agency's Board of Directors.
e) Agency shall appoint a Convention and Visitors Bureau Advisory committee
comprising of no more than 25 members appointed by the Board to one-year
terms. The committee members shall include City of Dubuque and Dubuque
County employees and representatives of the tourism and convention industry in
the City of Dubuque. No City or County elected official, City or County employee
or member of the Chamber of Commerce Board of Directors may serve as the
chairperson.
f) Copies of minutes of all meetings of the Convention and Visitors Bureau Board of
Directors, Advisory Committee and Audit Committee shall be filed with the City
Manager within ten (10) days after each meeting.
7. Discrimination
In carrying out the services under this Agreement, Agency shall not discriminate
against any employee or applicant for employment because of race, creed, color, sex,
age, national origin, religion, sexual orientation, gender identity or disability. Agency
shall take affirmative action to ensure that applicants for employment are employed
and that employees are treated during employment without regard to race, creed,
color, sex, age, national origin, religion, sexual orientation, gender identity, or
disability. Such action shall include, but not be limited to, the following: employment,
upgrading, demotion or transfer; rates of pay or other forms of compensation; and
selection for training, including apprenticeship.
Agency agrees and will undertake whatever affirmative measures are necessary so
that no person shall be excluded from participation in, be denied the benefits of, or be
subjected to discrimination under any program or activities funded in whole or in part
with any of the funds made available to Agency under the terms of this Agreement
because of race, creed, color, religion, national origin, sex, age, degree of disability,
sexual orientation, gender identity, or disability.
8. Interest of Members. Officers, or Employees of the City of Dubuque; Members of the
Dubuque City Council; or Other Public Officials
No member, officer, or employee of City or their designees or agents; no member of
the Dubuque City Council; and no other public official of City who exercises any
function or responsibilities with respect to the program during such person's tenure
shall have any interest, direct or indirect, in this Agreement or the proceeds thereof for
work to be performed in connection with the program assisted under this Agreement.
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9. Termination of Agreement. If, through any cause, Agency shall fail to fulfill in a timely
and proper manner its obligations under this Agreement, or if the Agency shall violate
any of the covenants, agreements or stipulations of this Agreement, City shall
thereupon have the right to terminate this Agreement by giving written notice to
Corporation of such and specifying the effective date thereof not less than thirty days
before the effective date of such termination. If Agency shall fail to cure its default to
the satisfaction of City in City's sole discretion within such thirty day period, this
Agreement shall be deemed terminated at the end of such thirty day period without
further action of either party.
Upon termination of this Agreement, Agency shall return to City all unexpended funds
and/or any funds utilized for purposes other than stated in the Agreement.
1 Q.Assignability
Agency shall not assign any interest in this Agreement without the prior written approval of
City.
11.Insurance
At the time of execution of this Agreement by Agency, Agency shall provide City copies of
Agency's insurance certificates showing compliance with the insurance requirements of
Insurance Schedule D, included as Exhibit B.
WITNESS: CITY OF D • BUQUE
cP46,0—tiKey n . Firnsta I, Ci y Clerk Roy D. B r'•I, Mayor
DUBUQUE AREA CO VENTION AND VISITORS BUREAU
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4
Keith Rahe, President/CEO Chair'of the Board
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EXHIBITA
THE CITY OF '
DuB E CITY COUNCIL
Masterpiece on the Mississippi GOALS & PRIORITIES
2031 VISION STATEMENT CITY MISSION STATEMENT
Dubuque 2031 is a sustainable and resilient city and an inclusive and Dubuque city government is a progressive and financially sound city
equitable community.Dubuque 2031 has preserved our Masterpiece government with residents receiving value fortheirtax dollars and
on the Mississippi and has a strong,diverse economy and expanding achieving goals through partnerships.Dubuque city government's
connectivity.Our residents experience healthy living and active lifestyles; mission is to deliver excellent municipal services that support urban
have choices of quality,livable neighborhoods;have an abundance of living;contribute to an equitable,sustainable city;plan forthe
fun things to do;and are engaged in the community. community's future;and facilitate access to critical human services.
FIVE-YEAR COMMUNITY GOALSI ORGANIZATIONAL
1 � r SUSTAINABLE DUBUQUE •e and Managed a Responsible e e
e e Prosperity Partnering e Dubuque e •Organization
Environmental/Ecological
Improved Connectivity
evibrancy
ee e e e e
2016-2018 POLICY AGENDA 2016-2018 MANAGEMENT IN PROGRESS
TOP PRIORITIES(in alphabetical order) Economic Prosperity
• Central Iowa Water Association:Resolution Riverfront Lease Gavilon site:Marketing
• Riverfront Leases:Marketing
• East-West Corridor Study Implementation Air Service Expansion:Contact air carriers,incentives for route-funding
• Inclusive Dubuque Action Plan Dubuque Initiatives:Next Steps
• Master Plan for Chaplain Schmitt Island Brownfield Area wide Planning and Assessment Report
• River Cruises Docking Facility Old Air Terminal Facility Reuse
• Charter Service Expansion
HIGH PRIORITIES(in alphabetical order) Marketing Dubuque Jet Center Fuel Sales
• Sale of Art on the River Sculptures
• 21st Century Policing Action Plan Art on the River Winter Edition:Feasibility study
• Citywide Flower-Planting Program Economic Impact of Historic Preservation—Marketing plan
• Community Health Needs Assessment Plan Including Eagle Point Park National Historic Recognition
Phased Historic/Architectural Survey Report
Mental Health America's River III Fund Raising Launch
• Five Flags Center Study Entrepreneurs/Start Up Business Program Expansion
• Street Maintenance Program Dubuque Industrial Center South:Marketing and Sale
• Traffic Signal Synchronization Citywide Downtown Housing Creation Grant Program
• Marina Signage from the River
• Steeple Square Project:Update Report
2016-2018 MANAGEMENT AGENDA Environmental/Ecological Integrity
• Affirmatively Furthering Fair Housing Action Plan Bee Branch Community Orchard
• Arts and Culture Master Plan Recycling Program:Cart Expansion
• CHANGE Program Community Climate Action and Resiliency Plan
• Community Secu rity/Su rvei Ilance/fraffic Cameras Fats/Oils/Grease(FOG)Program
• Housing TIF Program Iowa Economic Development Authority Community Energy
• Opportunity Dubuque Path Forward(Air Quality)Plan
Georgetown Energy Prize
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• Methane Gas Plan:WRRC Management Philosophy:Workshop and Orientation
• Green Iowa Americorps Office Relocation Emergency Response Plan:Development
• Emerald Ash Borer Program:Implementation Direct Time Entry and Employee Access Center:Implementation
• Resilient Community Advisory Commission Auditing Services Contract
• CNG Truck Purchase Evaluation Banking Services Review
• Investment Policy:Re-certification
Social/Cultural Vibrancy Iowa Paramedics Transition Plan Implementation
E-mail and Operating System(to Microsoft)
• Housing Code and Inspections Program:Implementation Financial System Upgrade:Implementation
• HUD Voluntary Compliance Agreement Medical Plan and Stop Loss Insurance Program:Third Party Contract
• Leadership Enrichment After School Program(LEAP) Labor Contracts:Negotiation,Contract
• Campaign for Grade-Level Reading Program:Re-application Water Source and Distribution Master Plan:Completion
• All-America City Award for 2017:CFGD Grade-Level Reading Application Radio System Upgrade to P25
• ROSE Housing Tax Credit Program:Amendments
• FDA Voluntary Retail Food Regulatory Standards:Implementation 2016-2018 MAJOR PROJECTS
• Fair Housing Action Plan:Analysis of Impediments Housing Policy
Management Review
• Rental Housing License Program:Enforcement Economic Prosperity
• Americans with Disabilities Act(ADA)Audit Airport Side Access Road
• Cultural Snapshots Series:Development Airport Terminal Landscaping
• Hate/Bias Incident Response Plan:Update
• Source of Income Dialog Session:Development
• Neighbor2NeighborInitiative Environmental/Ecological Integrity
• Local Foods/Community Garden Initiative Green Alley Projects(22 alleys)
• Bee Branch Project(Garfield to Comiskey and under Railroad)
Planned and Managed Growth Energy Efficient Street Lights(by 2020)
• Municipal Separate Storm Sewer System(MS4)Permit
• Flood Wall/Levee Breech Study Bee Branch Gate Project:Design
• Source of Income Work Group:Report
• West Third Street Reservoir Study Planned and Managed Growth
• City-wide Leak Detection Survey g
• 42°Force Main(Terminal Street Lift Station to WRRC) Washington Street 30"Force Main
• Accela Program:Inspection by Property 20°Water Transmission Main(Millwork District to West 3rd Reservoir)
• Roosevelt Pump Station:Installation
Partnering for a Better Dubuque Water Tank Inspections and Maintenance
• BackUp Generators(West Third,Park Hill,Mt.Carmel)
• Four Mounds Foundation/HEART Program:Report Water Main Extension Projects(North Cascade Road,JFK)
• Purchase of Service:Data Collection,Trainingfor Purchase of Service
Providers,Reporting Mechanism
• Sister City Program:Recommendations Partnering for a Better Dubuque
• Eagle Point Park Ecological Restoration and Management Plan:Completion Five Flags Theater and Ham House Building Improvements
• Jackson Park Pilot for Neighborhood Engagement Grand River Center Upgrades
Improved Connectivity:Transportation and Telecommunications Improved Connectivity:Transportation
• Smarter Transportation Program:Update Southwest Arterial Project:Design,English Road Construction
• PEG Digital Encoding Senior High Road Project
• Historic Federal Building HD Upgrade English Mill Road Bridge
• Bus Routes:Update Military Road Bridge
• Electronic Fare Cards/Payment:Implementation North Cascade Road Reconstruction
• Bus Storage Facility:Funding,Design,Construction Chavenelle Road Hike/Bike Trail:Design,Construction
• Upper Bee Branch CP Railroad Crossing
Financially Responsible City Government and High Grandview-Delhi Roundabout
Performance Organization Chavenelle Road Rehabilitation:Design,Construction
g Washington Street Improvement Project
• Affordable Care Act:IRS data reporting Menards Frontage Road Project
• Non-Emergency Mobile/Portable Units:Replacement East-West Corridor Roundabouts:Preliminary Design
• Police Officers Recruitment and Retention Radford/Pennsylvania Roundabout:ROWAcquisition
• Fire Accreditation:Completion Traffic Signals Upgrade
•
W desk:Implementation and Training NWArterial/ChavanelleIntersection Improvement
• SunGard Optimization for Budget Module and Project Module Implementation NWArterial Trail(Holiday Drive to Chavenelle Drive)
• Accela Software:Implementation
• Plan Review Refinements Each year,the Dubuque City Council completes its annual goal-setting sessions.
• Integrated Pest Management:Implementation Overthe course of three days in August 2016 and another session in October,City
• InVision Software for ADA Improvements:Implementation Council members reaffirmed the 15-yearvision statement,mission statement,
• Electronic Submission of Permit Applications:Implementation and goals.Theyalso identified priorities for a 2016-2018 policy agenda.
• Concession Agreements:Revision
Rev.8/30/16
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THE CITY OF
L.T E
Masterpiece on the Mississippi
ATTACHMENT B
City of Dubuque Insurance Requirements for Special Event Permits
Insurance Schedule D
1. shall furnish a signed Certificate of Insurance to the City of Dubuque, Iowa for the
coverage required in Exhibit I prior to effective date of permit. Each Certificate shall be prepared on the
most current ACORD form approved by the Iowa Department of Insurance or an equivalent. Each
certificate shall include a statement under Description of Operations as to why issued. Eg: Project
# or Lease of premises at or construction of
2. All policies of insurance required hereunder shall be with a carrier authorized to do business in Iowa and all
carriers shall have a rating of A or better in the current A.M. Best's Rating Guide.
3. Each Certificate shall be furnished to the contracting department ofthe City of Dubuque.
4. Failure to provide minimum coverage shall not be deemed a waiver ofthese requirements by the City of
Dubuque. Failure to obtain or maintain the required insurance shall be considered a material breach ofthis
agreement.
5. All required endorsements to various policies shall be attached to Certificate of insurance.
6. Whenever a specific ISO form is listed,an equivalent form may be substituted subject to the provider
identifying and listing in writing all deviations and exclusions that differ from the ISO form.
7. Provider shall be required to carry the minimum cove rage/limits,or greater if required by law or other
legal agreement,in Exhibit 1.
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8. Whenever an ISO form is referenced the current edition of the form must be used.
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City of Dubuque Insurance Requirements for Special Event Permits
Insurance Schedule D (continued)
Exhibit I
A) COMMERCIAL GENERAL LIABILITY
General Aggregate Limit $2,000,000
Products-Completed Operations Aggregate Limit $1,000,000
Personal and Advertising Injury Limit $1,000,000
Each Occurrence $1,000,000
Fire Damage Limit (any one occurrence) $ 50,000
Medical Payments $ 5,000
a) Coverage shall be written on an occurrence, not claims made,form. All deviations from the
standard ISO commercial general liability form CG 0001, or Business owners form BP 0002,shall be
clearly identified.
b) Include endorsement indicating that coverage is primary and non-contributory.
c) Include an endorsement that deletes any fellow employee exclusion.d)
Include additional insured endorsement for:
The City of Dubuque, including all its elected and appointed officials,all its employees and
volunteers, all its boards, commissions and/or authorities and their board members,employees
and volunteers. Use ISO form CG 2026.
B) AUTOMOBILE LIABILITY $1,000,000(Combined Single Limit)
C) LIQUOR LIABILITY $1,000,000 (only
if alcoholic beverages served)
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EXHIBIT C
INCLUSIVE d
Connecting People • Strengthening Community
ANN!% MMM
INCLUSIVE
t CLUSIV
1
i
Inclusive Dubuque is a peer-learning network of partners dedicated to creating
an informed, equitable and inclusive community where all people—regardless of
race, age, culture, gender, ethnicity, religion, sexual orientation, class or disability—
are respected, valued and treated fairly. The network includes more than 50
organizations and individuals across sectors including faith, government agencies,
nonprofit, business, education and more.
WHY IT MATTERS
The Inclusive Dubuque network formed in 2012 after business What .o DIVERSITY,
leaders began to take notice of challenges related to diversity,equity and INCLUSION mean?
and inclusion in the community. Individuals were having trouble . unique perspectives
accessing needed services and connecting to parts of the community, and life experiences an individual or
neighborhoods were experiencing struggles related to demugraphic group brings to our community
changes,and businesses were reporting difficulty attracting and everyone has access o
retaining a diverse workforce. Research tells us that Iowa is becoming opportunities resources
increasingly diverse,and that regions working toward equity will have need to thrive
stronger and more resilient economic growth—for everyone. INCLUSION:engaging and,supporting
needsdiverse . ensure
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WHAT HAS BEEN ACCOMPLISHED
The Inclusive Dubuque Network works collaboratively to eliminate GET INVOLVED
bias in our community by providing and supporting equity learning Join us.The Network provides
opportunities,equity tools and resources,and baseline data to inform equity learning opportunities,
decisions and measure proress.Some key accomplishments include: equity tools and baseline data to
help organizations and individuals
Facilitated leadership alignment around a shared agenda learn about equity and inclusion.
Conducted a Community Equity Profile in 2015 to learn about the We provide a safe place for difficult
lived experiences of diverse groups and discover what disparities conversations and an opportunity to
exist.The Profile engaged 584 participants through dialogues learn from someone who is different
and 1,995 online surveys were completed. from yourself.Visit our website to
• Over 90 Network and community members joined partnerledutilize these resources in your work
sector groups to address new challenges and bring the racial/ to advance equity and inclusion in
the community.
social equity lens to existing programs and efforts in the seven
focus areas of the equity profile.
Hosted Results-Based Accountability training for community Funders
members to promote a shared data platform. City of Dubuque
Hosted or supported four equity learning opportunities in 2016. Community Foundation of Greater
Dubuque
Published introductory equity toolkits for community members to Dubuque Area Chamber of Commerce
use in their organizations. Dubuque Racing Association
Dr.Liang Chee Wee
Published the Advancing Equity:Community Efforts and Outcomes Greater Dubuque Development
report,to recognize the work of partners and community Corporation
organizations working to advance equity and inclusion. IBM
The Network hosted more than 70 community members at its first John Deere Foundation
Community Conversation in December 2016. Mercy Medical Center
Northeast Iowa Community College
Wsisters of Charity,BVM
HAT WE ARE WORKING ON
Surdna Foundation
In 2017, Inclusive Dubuque will focus on launching a shared data
platform and conducting a community climate survey to inform Inclusive Dubuque Staff
decisions and measure its impact.The Network is also planning
three additional Community Conversations from February to May. Network Coordinator
Katrina Neely Farren Eller,Ph:D,
The Peer-Learning Council is developing equity learning opportunities Assistant Coordinator
to offer to the community.This council will focus their efforts on Erica Vsquierdo
creating a five-year equity education plan to provide opportunities
for partners and community members to deepen their personal and
organizational understanding of equity and inclusion.
TO LEARN MORE:
INCLUSIVEdubuque visit www.inclusiveDBQ.org
Connecting People•Strengthening Community call 563.588.2700
followMlinclusiveDBO
Inclusive Dubuque Is facilitated bythe Community Foundation of Greater Dubuque
02012017
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EXHIBIT D
THE CITY OF
DuB JE
Masterpiece on the Mississippi
The City of Dubuque's team of Intercultural Facilitators offers three learning and
development workshops for City employees and partner organizations:
• A 5 hour introductory workshop that is designed for individual development and
that focuses on raising awareness and beginning to foster improved
understanding about cultural differences.
• A 10.5 hour foundations workshop that is designed for individual development
and focuses on raising awareness, fostering improved understanding, and
providing tools that can be used to build individual skill at navigating differences.
• A 32 hour application workshop that is designed for teams who are interested in
developing a plan for advancing equity and inclusion goals within their team or
organization.
All three workshops are grounded in an intercultural approach that is evidence informed
and developmental. It is important to understand what our training is and is not:
• First, the intercultural approach acknowledges race and racial issues but does
not limit its focus to these issues. Rather, the focus is on culture as a broad
concept that encompasses all people, and on the various aspects of cultural and
social identities that may make a difference when we are interacting with one
another.
• Second, the goal is not to change beliefs or belief systems. The goal is to build
skills so that people are effective interacting across cultural differences.
• Third, the focus is on a broad set of skills that can be applied across cultures to
improve communication and understanding. The training does not focus on
culture specific details and information.
• Fourth, although training employees can be a very productive tool, depending
solely on training to foster acceptance and the skills needed to make sustainable
change is severely limited. There must be sustainable efforts to support staff in
applying newly acquired skills. We don't expect to be competent in a sport after a
few practice sessions, similarly we cannot expect to be competent working with
cultures other than our own after a few workshops.
• Finally, there is a recognition that any skills learned must be applied in context,
and that training is only one piece of a larger approach that includes assigning
resources and developing a long-term strategy to identify barriers affecting
certain groups and to create an inclusive and equitable work environment.
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THE CITY OF
DUB E
Masterpiece on the Mississippi
5 Hour Workshop: Introduction to Intercultural Communication
Overall objectives of the workshop are:
• To establish a common language regarding an intercultural approach to diversity
and inclusion
• Begin to develop self-awareness of one's own culture and how it can impact how
we experience difference
• Begin to understand how language, non-verbal communication, and values can
impact interactions
10.5 Hour Workshop: Intercultural Foundations
Overall objectives of the workshop are:
• To establish a common language and understanding regarding an intercultural
approach to diversity and inclusion
• To reinforce the importance of continuing to develop the skills needed to work
and live in a culturally diverse community
• To introduce tools that can people interacting across cultural differences
Specific learning objectives:
• Develop a shared understanding of key terms
• Begin to develop self-awareness of one's own culture and how it can impact how
we experience difference
• Distinguish the intercultural approach, which is developmental and learned, from
other types of"diversity training"
• Practice applying tools that can be used to slow information processing and
improve accuracy of the interpretation of intercultural interactions
• Develop an understanding of the nature of identity and begin to examine
cultural/social identities
• Learn to recognize group norms and methods to begin changing group norms
• Understand cultural values differences, particularly differences in preferred
communication styles
• Develop awareness of one's own preferred style for resolving conflict and begin
to recognize other styles
• Develop an understanding of how culture affects how we handle conflict and the
ways in which an awareness of difference in styles can help communication
during conflict
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THE CITY OF
DUB E
Masterpiece on the Mississippi
32-Hour Advancing Equity through an Intercultural Approach Workshop
This workshop is best suited for those working on teams seeking to advance equity and
inclusion. Participants will use an intercultural framework to collectively explore
individual, institutional, and systemic opportunities. The program includes opportunities
for participants to practice using the tools they have received, working together to
identify dilemmas facing their organizations, to develop strategies for addressing issues,
and to create action items.
The overall objectives for the four-day program are to:
• Create an environment of trust and begin networking with program participants
• Understand fundamental concepts related to an intercultural approach to
inclusion and equity
• Learn tools and skills that can be applied to influence organizational change
• Identify inclusion and equity issues and begin to develop an action plan to
advance equity and inclusion in participant organizations or groups.
Specific learning objectives are:
• Understand how we process diversity related information to form perceptions
about self and others
• Create shared meaning around key terms
• Examine some of the foundations of culture
• Examine personal identity and its relationship to culture
• Examine how language, non-verbal communication, and values can impact
interactions
• Begin to unpack inclusion and equity issues in individual organizations using an
intercultural approach
• Develop an awareness of the ethics of being a driver of change related to equity
and inclusion
• Develop a personal leadership vision
• Continue unpacking inclusion and equity related issues in the workplace using an
intercultural approach
• Identify conflict styles and become aware of how personal conflict style impacts
one's interpretation of information and emotion during an exchange
• Begin to understand how to use assessment tools for purposes of development
• Learn multiple factors that impact organizational change
• Examine strategies and tools for organizational change
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THE CITY OF
DUB E
Masterpiece on the Mississippi
Practice applying tools and developing an action plan to impact equity and
inclusion in the organization.
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