Update_Library Board of Trustees 12 21 17 Copyrighted
January 3, 2018
City of Dubuque Consent Items # 1.
ITEM TITLE: Minutes and Reports Submitted
SUMMARY: City Council Proceedings of 12/18/17; Civil Service
Commission of 12/20/17; Library Board of Trustees
Minutes of 10/19/17 and Council Update #166 of 12/21/17;
Transit Advisory Board of 12/14/17; Proof of Publication for
City Council Proceedings of 12/14/17.
SUGGESTED DISPOSITION: Suggested Disposition: Receive and File
ATTACHMENTS:
Description Type
City Council Proceedings of 12/18/17 Supporting Documentation
Civil Service Commission Minutes of 12/20/17 Supporting Documentation
Library Board of Trustees Minutes of 10/19/17 Supporting Documentation
Library Board of Trustees Council Update#166 of Supporting Documentation
12/21/17 w/Attachments
Transit Advisory Board Minutes of 12/14/17 Supporting Documentation
Proof of Publication for City Council Proceedings of Supporting Documentation
12/4/17
Carnegie-StoutPublic Library
LibraryBoard ofTrustees Update
From theMeering ofDecember 21, 2017
Present: President, Patty Poggemiller; Christy Monk, Vice-President, Pat
Maddux Secretary; and Trustees, Robert Armstrong, Greg Gorton, Rosemary
Kramer, and Pam Mullin
. Open Access use has increased 11 °k. Advertising targeted at people
living in the western part of the community began in an effort to raise
awareness and promote use of ordering materials for pick-up at the
Asbury Branch of the County Library District.
. Check-outs to Dubuque cardholders decreased about 4°k compared to
November of 2016. The number of people using public Internet computers
decreased 16°k but the time an individual spent at the computers
increased just over 11°k. Downloadable materials increased in checkouts
just over 13°k compared year-to-date.
. Two representatives from Red Rokk Digital Marketing will visit the Library
on January 18 and 19 to meet with staff inembers and the Library Board.
. Net Neutralitv
On December 14, 2017, the F.C.C. repealed the Net Neutrality Rules. The
lowa Library Association provided a succinct overview of what Net
Neutrality is/was:
. Net Neutrality is the basic principle that prohibits Internet service
providers like AT&T, Comcast and Verizon from speeding up,
slowing down or blocking any content, applications or websites you
want to use. Net Neutrality is the way that the Internet has always
worked.
. Without Net Neutrality, cable and phone companies could carve the
Internet into fast and slow lanes. An ISP could slow down its
competitors' content or block opinions it disagrees with. ISPs could
charge extra fees to the few content companies that could afford to
pay for preferential treatment — relegating everyone else to a
slower tier of service. This would destroy the open Internet; creating
"fast lanes" on the super highway for those who can afford it and
"slow lanes" for those who cannot.
. All people, but in particular people in the margins of society, small
businesses, and rural communities, rely on the open Internet to
organize/communicate and to access economic and educational
opportunities. The loss of Net Neutrality could devastate their
ability to participate equally. Net Neutrality levels the playing field
for all.
Although the Internet Service Providers have said, "Our Internet service
isn't going to change" (Comcast Sr. VP David Cohen), other telecom
experts say that because there is so little competition in the broadband
service market to ". . .trust that the companies will try to offer the best
service possible" (NY Times, Dec. 14, 2017). As an example of what can
happen without Net Neutrality Rules - In 2012, A.T.&T. blocked
"FaceTime" from some iPads and iPhones based on fear or, concern
about, potential congestion on their network. Facing a threat of violating
Net Neutrality, A.T. & T. reversed this decision and offered "FaceTime" to
all its customers.
The University of Maryland's School of Public Policy conducted a survey
(margin of error +/- 3°k) that was released this week indicating 83°k of
Americans opposed the repeal of Net Neutrality.
The decision will likely face a legal battle.
We all should be aware of the potential impact — both to our budget and to
our ability to serve the public — as this repeal of law continues to evolve.
. The Plan of Service for 2017 was reviewed. About 75°k of the goals were
met.The new Plan of Service for 2018 was reviewed and approved for
implementation. A copy of these plans for 2017 and 2018 are attached for
your review.
. The Library Board reviewed the position of Maintenance Supervisor for
duties and labor grade and voted to leave it as is for the coming year.
Library Board of Trustees
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Patty Poggemiller, President Susan Henricks, Director
Patty Poggemiller, Board President
Christy Monk, Vice-President
Pat Maddux, Board Secretary
Robert Armstrong
Greg Gorton
Rosemary Kramer
Pam Mullin
Carnegie-Stout Public Library
Plan of Service
2017
The vision of the Carnegie-Stout Public Library is to be a model of excellence in library
service as perceived by its customers and the library community as it strives to be a
vital resource that educates, informs, enriches, empowers, and entertains.
The mission of the Carnegie-Stout Public Library is to improve the quality of life by
providing resources for individual enjoyment, enlightenment, and knowledge and that
enhance the literacy of youth.
Connect the Community to Library Resources
Goal
Expand Library service to the west side of Dubuque.
Objective 1: Administer an online survey with the Dubuque County Library
District (DCLD) to explore the interest level of those who would take advantage
of expanded services, such as a drop-off and pick-up area at the Asbury branch
library of the DCLD by January 31 , 2017.
Assigned to: Library Director
Outcome
Objective Met
Objective 2: Review the results of the survey, determine feasibility of a
partnership with the DCLD and recommend next steps for the Library Board of
Trustees by February 23, 2017.
Assigned to: Jenny Weiss, Patty Poggemiller, Mike Willis, and the Library
Director
Outcome
Objective Met
Objective 3: Conduct a community wide study to explore expansion of services
and the satisfaction levels of patrons by August 31 , 2017.
Assigned to: Library Board of Trustees and Library Director
2
Outcome
Funding was not approved. Requested again in FY19 budget
Objective 4: Review the results of the community-wide study and identify the
next steps in library service by October 31 , 2017.
Assigned to: Library Board of Trustees and Library Director
Outcome
Not completed - See above
Goal
Work to change public perception that it is not safe to visit the Library.
Objective 1: Request funding to increase lighting outside the building for Fiscal
Year 2018.
Assigned to: Library Director
Outcome
Objective Met - Installed September 14, 2017
Goal
Remove hindrances associated with parking at the Library to promote ease of access.
Objective 1: Discuss options and identify next steps by March 23, 2017
Assigned to: Library Board of Trustees and Library Director
Outcome
Topic tabled
Create and Grow Young Readers
Goal
Children from birth to age five will have programs and services designed to increase
readiness to read, write, and listen when they start school.
Objective 1: Host at least two off-site promotions (over and above what is taking
place currently) in 2017 to reach families and children to encourage reading
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and/or visits to the library. (For example, off-site library card sign-up at the Mall,
Hy-Vee, or Farmer's Market with free books given to children whose parents sign
them up for library cards or register them for 1 ,000 Books Before Kindergarten).
Assigned to: Youth Services Department
Outcome
Objective Met
Resurrection School science event
Kid's Expo participation
City Expo participation
Gave a presentation to school principals to introduce and encourage use of
Tutor.com
Booth at the Stem Festival
Fulton School Family Night participation
Eight school visits to promote the Summer Reading Program
Back to School Night
Farmers Market visit in May
Audubon Elementary Celebrity Read event participation
Prescott Head Start Parent meeting
Presented a storytime for Circles
Community Baby Shower participation
Table at DBQ- CON
Lincoln Ice Cream Social
Objective 2: Research early literacy outreach activities and provide a written
report on three ideas along with their respective budgets, and a recommendation
by May 1 , 2017.
Assigned to: Youth Services Department
Outcome
Obiective Met
In planning stage for Early Literacy/ Parent kits
Lunch and Learn will Start January
Seeking funding to provide Early Literacy Parent cards
Designed New Kids library cards; available at end of year
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Obiective
Children ages six through eleven will have programs and services designed to enhance
their reading skills and have reading take root to become a lifelong habit.
Objective 1: Partner with the Boys & Girls Club to continue the "Readers'
Adventure" program for the youngest readers. Evaluate through discussion with
children and surveys of Boys & Girls Club staff. Submit a report at the end of
each quarter beginning in January-March, 2017.
Assigned to: Youth Services Department
Outcome
January — Nanette's Baguette. Activity - made butter
Feb. — Giraffes Can't Dance book with CD Activity — Line dancing
March — Blackout— Activity - Learning through games
April — Goldieblox
May — Chicks and Salsa and Dragon Loves Tacos— Activity - Make salsa
June — Read Keena Ford books — Activity — Make friendship bracelets
July — Bubba the Cowboy Prince — Someone from a western store visited and
helped the kids design boots.
August - Ada's Violin Visit from a music store, make instruments
October— Justlike Josh Activity - Baseball necklace and bracelet
November - Ada Twist, Scientist Pop bottle science
December— Night before Christmas and make Santa wreaths
Extra Books — Blackout— Learning through games - Board games
Extra Book — Leo the Late Bloomer.
Evaluation submitted, results used in FY2018 budget presentation to City
Council.
Obiective 2: Provide one educational enrichment program per week for the
Third Grade Level Reading sponsored Summer Academy in partnership with the
Dubuque Community School District.
Assigned to: Youth Services Department
Outcome
Objective Met
1 . Milk and Cookies
a. Mmm, Cookies and if You Give a Mouse a Cookie were read
b. Activity - made paper plate cookies and sang songs that included:
Head, Shoulders, Knees and Toes and Sticky, Sticky Bubble Gum.
2. Animals
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a. Children Make Terrible Pets and Wild Boars Cook and the Chameleon
Storywere read
b. Activity — made animal masks as an activity.
3. Pete the Cat
a. Pete the Cat and the Missing Cupcakes were read
b. Made Pete the Cat necklaces and the danced and got to spend time
with Pete.
4. Building
a. Rosie Revere, Engineerwas read
b. Activity — Stations provided several crafts: Making a straw plane,
building a structure out of pipe cleaners, and working on a Rosie
Revere crossword puzzle.
5. Book Bingo
a. Read My Pet Book Activity — Reviewing vocabulary terms related to
the stories. (Characters, plot, setting, problem, resolution, etc.)
b. Activity - Bingo and a review all of the books that were read during the
summer
Obiective
Teens will have access to current technology to increase their creativity, critical thinking,
and information literacy skills.
Objective 1: Fully develop the Teen web pages on the Youth Services site to
appeal to teens and encourage use by September 1 , 2017
Assigned to: Youth Services Manager and I.T. Services Supervisor
Outcome
Objective Met.
Objective 2: Increase visits to the Teen web site 20°k by December, 2017.
Assigned to: Youth Services Manager
Outcome
Objective Met
Number of webpages viewed compared to 2016 increased by 62°k
Objective 3: Increase the check-out of young adult books by 5°k compared to
the end of FY 2016 by June 30, 2017.
Assigned to: Youth Services Department
Outcome
Objective Not Met
Activities to highlight Teen Zone and use included:
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. Moving the new books to the front of the shelves to provide increased
visibility
. Added posters promoting best sellers, various genres, and to announce
the Teen Choice Award titles.
. New book displays included read alike recommendations, books with
playlists, and other themes, such as ghost bookmarks, red, white and blue
books, and scare your pants off.
. Introduced an e-newsletter just for Teen programs and materials (used to
be included in the Children's e-newsletter) and it highlights all that is new.
These internal promotions did not influence the circulation of Young Adult books.
They decreased 13.7°k in FY 2017. New Objectives should include outreach to
promote services.
Goal
Members of the Carnegie-Stout Public Library will have access to a wealth of current
and popular materials when they want it.
Diqital Outreach
Objective 1: Evaluate the options for hiring a part-time marketing person to
focus on social media and advertising by April 27, 2017.
Assigned to: Library Director
Outcome
Objective Met
We will contract with Red Rokk for a marketing campaign
Objective 2: A staff content marketing committee met for the first time in
December of 2016. The content marketing committee will achieve the following
objectives by July 1 , 2017:
. Identify the audiences we are targeting with social media
. Identify the topics we will share with our target audience
. Assign the various jobs to different staff inembers. Follow-up on data for
evaluation will be required to measure impact and/or success.
. Determine a calendar for posting. When is the best time to post by format?
. Review analytics and make recommendations.
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Assigned to Library Director and Content Marketing Committee
Outcome
Objective Not Met
Committee failed, largely due to lack of staff time.
Objective 3: Increase social media engagements by 25°k in the calendar year
2017.
Assigned to Library Director
Outcome
At the time of this evaluation we were only 4.5 months into FY 18; therefore,
comparisons were made between FY 2016 and FY 2017:
. Electronic newsletter 10°k increase in subscribers
. Facebook 12°k increase in "likes"
. Twitter 29°k increase in followers
. Instagram 48°k increase in followers
. Virtual Book Club 22°k increase in Friends
. Meet Up 111°k increase in members
. Pinterest no change
. Tumbler 90°k decrease
Objective 4: Expand the Readers' Advisory content on the web site
incorporating one new feature each month of 2017.
Assigned to: Adult Services Manager and I.T. Services Supervisor
Outcome
Objective Not Met
In process now and recommended for next year's Plan of Service.
In process:
. Readers' Advisory pages will include lists of recommended books to read
from librarians, and a widget called Book Sizzle which highlights newly
added items to the collection, and music advisory lists will be added.
Print Media
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Objective 1: Conduct a browser fill rate survey in April, 2017. The Objective is
for 80°k of the respondents to report that they have found something to read,
view, or listen to that meets their needs during their visit.
Assigned to: Technical Services Supervisor and Adult Services Manager
Objective 2: The document delivery survey completed in 2016 included the
Objective: 70°k of adults who place a reserve on the most popular material (print
and non-print) will have the item available in 14 days and an additional 20°k will
have requested material within 30 days. The outcome was:
76 (35.7°k) were made available within 0 — 7 days
31 (14.6°k) were made available within 8 — 14 days
. Objective was 70°k; results were 50.3°k, far short of the Objective
40 (19°k) were made available within 15- 30 days
. Objective was 20°k; result was 19°k
21 (10°k) were made available with 30- 45 days
66 (31 °k) took over 30 days to fill
Staff will meet to brainstorm ideas that can lead to better performance in
document delivery to meet the objective that was set in 2016. Ideas will be ready
for implementation by April 1 , 2017.
Assigned to: Technical Services, I.T. Services, Adult Services, and Circulation
Services Supervisors, Managers and the Library Director.
Discussion included factors that could influence or even skew the delivery of
materials. We agreed that a more accurate report would come from separating
print from non-print materials.
The print survey results follow:
The study requires at least 100 requested items; our study used 195 items. The
results of the Document Delivery Study for 2017 are as follows:
Of the items not immediately available,
80 (41°k) were made available within 0-7 days
42 (22°k) were made available within 8-14 days
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Objective was 70°k; results were 63°k an improvement of about 13°k but still 7°k
less than Objective.
47 (24°k) were made available within 15-30 days
Objective was 20°k; results were at 24°k, which exceeds the Objective by 4°k.
26 (13°k) took over 30 days to fill
This demonstrates an improvement of 18°k
Objective 3: A document delivery survey will take place in October, 2017 to
determine if 70°k of adults placing reserves on the most popular materials (print
and non-print) will have the item/s available in 14 days and an additional 20°k will
have requested material within 30 days.
Assigned to: Technical Services Supervisor and Adult Services Manager
Outcome
Objective Met
Print collection reviewed in April. DVD survey — October, 2017.
A total of 385 DVDs were requested and evaluated between October 11-19, 2017
with the following results:
92 (53.5°k) were made available in 0-7days
121 (70.3°k) were made available within 8-14 days
138 (80.2°k) were made available within 15-30 days
34 (19.8°k) took over 30 days to fill
Outreach
Objective 1: Identify a location on the north or south end of Dubuque for a book
and audio return by May 15, 2017.
Assigned to: Library Director
Outcome
Objective Not Met
Options did not work because a one-way street is needed. Continue to work on.
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Objective 2: Research and evaluate launching delivery service to the
homebound with a recommendation that includes a discussion of total costs by
August 30, 2017.
Assigned to: Library Administration
Outcome
Objective Not Met
Will work with Circulation Supervisor on feasibility and costs.
Objective 3: Participate in at least four off-site venues to raise awareness of the
library and its services and programs by December, 2017. (Farmers' Market,
Dubuque Fest, Brew Fest, etc.)
Assigned to: Adult and Youth Services Departments
Outcome
Objective Met
Adult Services
. The Dubuque Symphony Orchestra
. The Dubuque Farmer's Market
. The Dubuque Comic-Con
. Roosevelt Elementary School's Career Day
. City Expo
Youth Services
. Kids Expo
. STEM Festival
. Resurrection Scene Day
. Fulton Family Night
. Community Baby Shower
. Presented at Delta Kappa Gamma meeting
. Presented at Local READ Association
. Presented at Summer Learning Day at St. Mark Youth Enrichment Center
. Spring Fling at the Mall
. Guest Reader at Audubon
. Kids Day at the Fair
. Senior High School library card sign up and promotion
(see objective 1 under Create and Grow Readers for more)
Goal
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Members of the Carnegie-Stout Public Library will have access to current and engaging
programs that stimulate their thinking, satisfy their curiosities, expand their knowledge of
contemporary culture and society, and make their leisure time more productive and
enjoyable.
MakerSpace
Objective 1: During 2017, Seek funding to add equipment, tools, and services to
the Maker Space to keep it fresh, new, and inviting.
Assigned to: Library Administration
Outcome
Objective Met
. Grant funding received from the Foundation to add virtual reality
equipment in Maker Space — October, 2017.
. Donations received to make it possible add:
o Cricut machine
o Additional VHS-DVD converter
o Digital camera
0 3D pen
o Perler beads
o Paper quilling
o Additional sewing machine (total of three now)
o Metal stamping
o Knitting needles
o Crochet needles
Objective 2: Offer evaluation surveys to those using the Maker Space and
attending programs in the Maker Space to enable quick responses to issues as
well as identify evolving ideas and needs.
Assigned to: Library Administration, Technical, Adult, and Youth Services
Outcome
Objective Met
Two surveys were given to Maker Space users during the year. The first was
when the Maker Space opened. Based on these responses more classes were
added for 3D printing, an additional sewing machine was added, sewing classes
were added, and "make and take" kits were put together for sewing. A second
survey was given in October. People have expressed interest in painting,
origami, and a laser engraver. Programs will be planned based on this feedback,
or funding identified to add equipment.
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The Public Library Association's online Outcome Measurements have been
adopted and will be fully implemented in 2018. This online tool not only provides
a standardized template for measurement of outcomes, but offers the ability for a
library to compare to other libraries of similar size regionally, statewide, or
nationwide. Programs in the Maker Space can be input into this measurement
tool.
Proqramminq
Objective 1: At least 20°k of all programs will have a multicultural component.
Evaluate and report by December 30, 2017.
Assigned to: Adult and Youth Services Departments
Outcome
Adult Services
Objective Not Met
Multicultural themed programs hosted by Adult Services was 14°k. The Plan of
Service was late in deployment this year and programs had already been
planned through April, 2017. For programming planned after the introduction of
the Plan of Service, nearly 23°k included a multicultural component.
Youth Services
Objective Met
A total of 446 programs were held in FY 2017 and of these, 92 had a multicultural
component, which is 20°k. Additionally, 33 displays during the FY had
multicultural or diverse topics.
Objective 2: At least 10°k of adult program each will be held offsite or in
partnership with another organization, business, or academic institution.
Evaluate and report by December 30, 2017.
Assigned to: Adult Services Department
Outcome
Objective Not Met
Adult Services held 8°k of all its programs offsite. Challenges included program
options that were feasible within our budget, and having programs planned
through April when the Plan of Service was introduced.
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Objective 3: At least 10°k of adult programs will have appeal to an audience of
adult males.
Assigned to: Adult Services Department
Outcome
Objective Met
Approximately 12°k of Adult Services programming was geared towards a male
audience. Examples include: The Cabin Fever Mini-Con, Drones for Beginners,
Radio Personality and author Wayne Larivee, Fly Fishing lure making, and
Gridiron Grilling. All programs were well attended.
Objective 4: At least 10°k of adult programs will have appeal to an audience of
younger adults (over and above Nert Capture the Flag).
Outcome
Objective Met
Nearly 13°k of Adult Services programming was directed at a younger adult
audience. Examples include: The Cabin Fever Mini-Con, Board Game Day, The
Geek Out Book Club, the Harry Potter Birthday Party, Disaster Prepping with Jim
Cobb, Hobbit Day, and Retro Sci Fi Movie Sundays.
Objective 5: Increase attendance to young adult programs by 10°k compared to
FY 16 (498)
Assigned to: Youth Services Department
Outcome
Objective Met
706 Teens participated in programs in FY 17, a 42°k increase
Objective 6: Host a minimum of two non-traditional young adult programs that
will increase their engagement with the library (example, a "battle of the bands"
held after hours, in-house mock ACT/SAT tests, or YA input into the web site).
Assigned to: Youth Services Department
Outcome
Objective Met - Programs included:
. Disk Golf
. Hamilton
. Escape Room
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. Interactive movie experience at Mindframe Theater
Objective 7: At least 15°k of all Children's programs will incorporate an element
of STEM (Science, Technology, Engineering, Math).
Assigned to: Youth Services Department
Outcome
Objective Not Met
Children's programs numbered 556 in FY 2017, and of these 24 were STEM
themed, or 4.3°k.
Page 14 of 14
Carnegie-Stout Public Library
Plan of Service
2018
The vision of the Carnegie-Stout Public Library is to be a model of excellence in library
service as perceived by its customers and the library community as it strives to be a
vital resource that educates, informs, enriches, empowers, and entertains.
The mission of the Carnegie-Stout Public Library is to improve the quality of life by
providing resources for individual enjoyment, enlightenment, and knowledge and that
enhance the literacy of youth.
Connect the Community to Library Resources
Goal
Remove hindrances associated with parking at the Library to promote ease of access.
Objective 1: Discuss options and identify next steps by March 29, 2018
Assigned to: Library Board of Trustees and Library Director
Goal
Expansion of Library Services
Objective 1: Continue the partnership with the Dubuque County Library District for
expansion of reciprocal borrowing that began July 1 , 2017 providing a review,
evaluation, and recommendation for the future of this program to the Board of Trustees
on June 28, 2018.
Assigned to: Patty Poggemiller, Pam Mullin, Greg Gorton and the Library Director
Objective 2: Research and evaluate launching a delivery service to the homebound
with a recommendation that includes a discussion of total costs by June 1 , 2018
Assigned to: Library Director and Circulation Services Department
Objective 3: Deploy a marketing campaign to promote library services during calendar
year 2018 covering the following areas:
. Social Media - Organize and deploy regular blog posts, Facebook posts,
Instagram posts, and other social media outlets covering Adult Services, Youth
Services, the Maker Space, and Information Technology achieving engagement
growth of 30°k
. You Tube - Enhance the Library's You Tube Channel beginning with tutorials to
aid in the use of electronic resources as well as e-Books and e-Audio at the rate
of one per month during calendar year 2018.
. Children's Library Cards - Sign up an average of 15 new children per month to
promote early childhood literacy measured by the number of library cards, which
were designed specifically for youth, issued in the calendar year 2018.
. Databases — increase, overall, users of online database use by 30°k during
calendar year 2018; specifically the following databases:
o Chilton Auto Repair
o ConsumerReports
o Credo Reference
o Gale Reference Library
o Ebsco Home Improvement
o LawChek
o Learning Express
o Morning Star Investment Center
o Newsbank
o ProQuest Historical Newspapers
o Ref USA
o TH Archives
o Transparent Languages
o Tutor.com
. Digital Materials — increase the overall digital circulation 30°k during calendar
year 2018; specifically the following digital materials:
o Zinio magazines
o e-Books
o e-Audio
o Streaming movies
o Freegal
. Visits to the Library — Double the number of certified makers in the Maker Space
in calendar year 2018
. West Side Service - Market the expansion of this service to those living in the
western side of Dubuque to increase use by 30°k January — May, 2018
Assigned to: Library Director, Adult Services, Youth Services, Circulation, IT, and
Technical Departments
Goal
Objective 1: Conduct a community wide study to explore the satisfaction levels of
patrons and expansion of services by August 31 , 2018.
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Assigned to: Library Director
Create and Grow Young Readers
Goal
Children from birth to age five will have programs and services designed to increase
readiness to read, write, and listen when they start school.
Objective 1: Implement the "Lunch and Learn" program with the Dubuque Community
School District and achieve a rate of 25°k of participating students returning to use the
Library.
Assigned to: Youth Services Department
Objective 2: Identify funding for Parents Early Literacy Kits, or Parenting Packs, and
launch this service by July 1 , 2018
Assigned: Youth Services Department and Library Director
Objective 3: Host at least two new off-site promotions (over and above what is taking
place currently) in 2018 to reach families and children to encourage reading and/or
visits to the library. (For example, off-site library card sign-up at the Mall, Hy-Vee, or
Farmer's Market with free books given to children whose parents sign them up for
library cards or register them for 1 ,000 Books Before Kindergarten).
Assigned to: Youth Services Department
Objective 4: Partner with the Boys & Girls Club to continue the "Readers' Adventure"
program for the youngest readers. Evaluate through discussion with children and
surveys of Boys & Girls Club staff. Submit a report at the end of each quarter beginning
in January-March, 2018.
Assigned to: Youth Services Department
GOAL
Teens will have access to current technology to increase their creativity, critical thinking,
and information literacy skills.
Objective 1: Increase visits to the Teen web site 20°k by December, 2018.
Assigned to: Youth Services Department
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Objective 2: Increase the check-out of young adult books by 5°k compared to the end
of December, 2017 by December, 2018.
Assigned to: Youth Services Department
Stimulate the Imagination
GOAL
Members of the Carnegie-Stout Public Library will have access to a wealth of current
and popular materials when and where they want it.
Diqital
Objective 1: Expand the Readers' Advisory content on the web site incorporating one
new feature each month of 2018.
Assigned to: Adult Services and I.T. Services Departments
Objective 2: Expand and update the content for Reference on the web site
incorporating one new feature each month of 2018.
Assigned to: Adult Services and I.T. Services Departments
Materials
Objective 1: To increase materials accessibility, reduce the number of items returned to
the shelves that were not checked in, to six per year.
Assigned to: Circulation Services Department
Objective 2: To increase materials accessibility, reduce the number of errors of
misshelved items to four during random checks throughout the year.
Assigned to: Circulation and Youth Services Departments
Objective 3: To reduce errors in shelving, update the training module for library clerks
to review and refresh skills.
Assigned to Youth Services Department, with assistance from I.T.
Objective 4: Evaluate the feasibility, identify funding, and launch viable new materials
for circulation, such as hotspots, during the calendar year of 2018.
Assigned to: Adult Services Department
Page 4 of 6
Outreach
Objective 1: Acquire funding to purchase, or build, a library on wheels that can be
taken to community events or locations by February 1 , 2018
Assigned to: Adult Services Department with assistance as needed from Youth, IT, and
Maintenance Departments.
Objective 2: Debut the library on wheels in May of 2018 with a goal of taking it out into
the community at least once per week through October, 2018.
Assigned to: Adult Services Department with assistance as needed from the Youth
Services, IT, and Maintenance Departments.
Objective 3: Participate in at least four off-site venues to raise awareness of the library
and its services and programs by December, 2018. (Farmers' Market, Dubuque Fest,
Brew Fest, etc.)
Assigned to: Adult and Youth Services Departments
Goal
Members of the Carnegie-Stout Public Library will have access to current and engaging
programs that stimulate their thinking, satisfy their curiosities, expand their knowledge of
contemporary culture and society, and make their leisure time more productive and
enjoyable.
Maker Space
Objective 1: Evaluate equipment and programs that will appeal to all ages that are
available in virtual reality and recommend what to purchase by March 1 , 2018. Launch
this new collection by April 1 , 2018.
Assigned to: Adult, Youth, Technical Services, and Information Technology
Departments
Objective 2: Evaluate hardware and software needs to improve offerings in the Maker
Space and work to write grants or secure funds to introduce the new products.
Assigned to: Library Director and Technical Services Department
Proqramminq
Objective 1: To insure the Library meets community needs Outcome Measures using
the Public Library Association's model will be used for all programs.
Assigned to: Adult, Youth, and Technical Services Departments
Objective 2: At least 20°k of all programs will have a multicultural component.
Evaluate and report by December 30, 2018.
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Assigned to: Adult and Youth Services Departments
Objective 3: At least 10°k of adult programs will have appeal to an audience of adult
males.
Assigned to: Adult Services Department
Objective 4: At least 10°k of adult programs will have appeal to an audience of younger
adults (over and above Nerf Capture the Flag).
Objective 5: Increase attendance to young adult programs by 10°k compared to FY 16
(498)
Assigned to: Youth Services Department
Objective 6: Host a minimum of two non-traditional young adult programs that will
increase their engagement with the library (example, a "battle of the bands" held after
hours, in-house mock ACT/SAT tests, or YA input into the web site).
Assigned to: Youth Services Department
Objective 7: At least 15°k of all Children's programs will incorporate an element of
STEM (Science, Technology, Engineering, Math).
Assigned to: Youth Services Department
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