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Fiscal Year 2010 Detailed Operating Budget for the Five Flags CenterTO: The Honorable Mayor and City Council Members FROIVi: Michael C. Van Milligen, City Manager SUBJECT: Fiscal Year 2010 Detailed Operating Budget for the Five Flags Center ®AT May 12, 2009 Leisure Services Manager Gil Spence recommends City Council approval of the Fiscal Year 2010 Five Flags Center proposed operating budget submitted by SMG. The property tax support is projected at $781,882, the previous year's benchmark. This budget projects that the proposed ice arena will be open in December and the youth hockey association will move to the arena at that time. The Dubuque Thunderbirds have indicated they will remain at Five Flags. If the Thunderbirds would move to the new arena or if a USHL team moves to the new arena, a decision would need to be made if the ice rink would remain at Five Flags. I concur with the recommendation and respectfully request Mayor and City Council approval. y„ _.~ _~ Mic ael C. Van Milligen MCVM/jh Attachment cc: Barry Lindahl, City Attorney Cindy Steinhauser, Assistant City Manager Gil D. Spence, Leisure Services Manager TO: Michael C. Van Milligen, City Manager FROM: Gil D. Spence, Leisure Services Manager SUBJECT: Fiscal Year 2010 Detailed Operating Budget for the Five Flags Center DATE: May 12, 2009 INTRODUCTION The purpose of this memorandum is to request City Council to receive and file the detailed Fiscal Year 2010 Operating Budget for the Five Flags Center. DISCUSSION During the City's Fiscal Year 2010 budget process the Five Flags budget was adopted with a property tax support of $809,160. The contract we have with SMG to manage the facility states that a detailed budget will be submitted to the City in April prior to the July 1 beginning of the fiscal year. Attached is that detailed budget with the property tax support projected at $781,882, the previous year's benchmark. General Manager Joyce White has written (in the booklet), a memorandum to introduce the budget and to serve as the annual plan they are required to submit. This budget projects that the proposed ice arena will be open in December and the youth hockey association will move to the arena at that time. The Dubuque Thunderbirds have indicated they will remain at Five Flags. If the Thunderbirds would move to the new arena _or if a USHL team moves to the new arena, a decision would need to be made if the ice rink would remain at Five Flags. General Manager Joyce White will attend the meeting and be able to answer any questions the City Council might have. ACTION STEP The action step is that the City Council approve the detailed FY 2010 operating budget for the Five Flags Center submitted by SMG. GDS:et TO: Michael C. Van Milligen, City Manager FROM: Gil D. Spence, Leisure Services Manager SUBJECT: Fiscal Year 2010 Detailed Operating Budget for the Five Flags Center ®AT May 12, .2009 INTRO®UCTION The purpose, of this memorandum is to request City Council to receive and file the detailed Fiscal Year 2010 Operating Budget for the Five Flags Center. ®ISCUSSION During the City's Fiscal Year 2010 budget process the Five Flags budget was adopted with a property tax support of $809,160. The contract we have with SMG to manage the facility states that a detailed budget will be submitted to the City in April prior to the July 1 beginning of the fiscal year. Attached is that detailed budget with the property tax support projected at $781,882, the previous year's benchmark. General Manager Joyce White has written (in the booklet), a memorandum to introduce the budget and to serve as the annual plan they are required to submit. This budget projects that the proposed ice arena will be open in December and the youth hockey association will move to the arena at that time. The Dubuque Thunderbirds have indicated they will remain at Five Flags. If the Thunderbirds would move to the new arena _or if a USHL team moves to the new arena, a decision would need to be made if the ice rink would remain at Five Flags. General Manager Joyce White will attend the meeting and be able to answer any questions the City Council might have. ACTION STEP The action step is that the City Council approve the detailed FY 2010 operating budget for the Five Flags Center submitted by SMG. GDS:et Five Flags Center / SMG BUDGET - II~IDEX FYE 06/30/2010 Description Page BUDGET NARRATIVE 1 INCOME STATEMENT 9 MONTHLY EVENT SUMMARY 10 OTHER INCOME 11 INDIRECT EXPENSES SUMMARY 12 EXECUTIVE 13 FINANCE 15 MARKETING/SALES 17 EVENTS 19 OPERATIONS 21 BOX OFFICE 27 FOOD & BEVERAGE 29 OVERHEAD 31 OTHER 33 ADDENDUM A -ADMINISTRATIVE SALARIES 35 ADDENDUM B -TRADE WAGES 37 ADDENDUM C -EVENT SUMMARY 38 To: Honorable Roy Buol, Mayor, City of Dubuque Mike VanMilligen, City Manager, City of Dubuque Gil Spence, Leisure Services Manager, City of Dubuque City Council Members, City of Dubuque Five Flags Commission Members From: Joyce White SMG General Manager Five Flags Center CC: Hank Abate SMG Senior Vice President Joe Romano SMG Regional ice President Tom Lorenz SMG Senior General Manager Date: 4/3/09 Re: Fiscal Year 2009-2010 Budget and Annual Plan Ladies and Gentlemen: Atfiached you will find the proposed Fiscal Year 2010 operating budget for the Five Flags Center. Contractually, the annual increase in Five Flags operating budget is tied to the CPI-U, which at the present time reflects a negative increase. Therefore, management has designed this budget to maintain a static Net Operating Loss which remains at the previous year's benchmark of ($781,882). Additionally, the agreement between SMG and the City of Dubuque for the management of Five Flags Center calls for the submission of an Annual Plan. This plan is detailed herein. Page 1 FY 2010 ®PE TIN U®ET SMG's goal in the presentation of the accompanying document is to present a realistic operating budget based on external variables which present significant economic uncertainties relative to the operation of Five Flags. Specifically, the non-profit organization known as the ®ubuque Cont-nunity ice Recreation Center, future home to ®ubuque Youth FiocireyAssociation, will not be available for use until December, 2009. As a result, the youth hockey association has verbally contracted with Five Flags to provide ice rentals for the three months of September, October, and November, 2009. Additionally, the ®ubuque Thunderbirds have verbally indicated they wish to remain based out of Five Flags Center rather than move their operation to the new facility. Contract negotiations have been initiated -but not finalized -and budget projections have included a full season of anticipated revenues and expenses. In preparation of this budget, SMG has considered local market, economic, and industry conditions. Management has reviewed annually recurring events, compared quantitative trends, and has detected a decrease in current year's ticket sales -whether local events, regional acts, or national touring companies. Therefore, economic issues coupled with the uncertainty of the ice project in the upcoming fiscal year, we present our budget based on a static subsidy with emphasis on cutting operating costs. SMG will endeavor to pursue creative avenues to maximize utilization and revenue generation opportunities for Five Flags. However, management anticipates a very challenging year ahead. FY 2010 SING ANAL NT PLAN F®R THE MANAGEIVIENT AN® ®PE TIN F THE FIVE FLAGS CENTER Management is appreciative of the support demonstrated by the City of Dubuque and honored to be awarded afive-year extension of our management contract beginning July 1, 2009. Facility personnel are entering their sixth year of operation under a private management firm and understand and respect the fiduciary responsibility dictated by our management agreement. While 2010 will present both challenges and opportunities for the Center, staff will optimistically approach the new year. Overall objectives for the Fiscal Year 2010 are to: ® Request a review of contractual constraints and guidelines limiting business development ® Increase F & B and Box Office revenue through purchase and implementation of credit and gift card equipment ® Broaden promoter base to increase concert and theatre performances ® Develop additional community partnerships regarding promotion and signage opportunities ® Continue effort to maximize revenue and reduce overhead operating expenses. ® Continue effort to provide a balance of event programming to benefit all facility users SMG will continue to cultivate relationships and work with local, regional and national event promoters to host a broad spectrum of live entertainment event activity at the center including touring attractions, family performances and special event activity. Key to building on these relationships will be measured by the success of the events during Fiscal Year 2010 -specifically, successes achieved through focusing on customer service, increased marketing efforts through greater utilization of social networks, and the tenacious development of a broader promoter base. SMG staff will also continue to work with Thunderbirds staff to explore Page 2 opportunities for enhancing mutual revenue opportunities throughout the hockey season ®as both anchor tenant and facility realized through hosting Hurster Cup play in 2008 and 2009. Management is pleased with both quantity and quality of event activity in Fiscal Year 2009. Broadway performances returned to the Historic Five Flags Theatre with productions of Irving Beriin's "1 Love A Piano", featuring a New York cast and "Nunsense'; starring Sally Struthers. The international touring companies of Gaelic Storm and Echoes of Ireland provided high quality entertainment in the months of March and May, respectively. Additional Theatre performances included a very successful Flv-ev--Night and DSO season, Jim McDonough's Holiday Grande and spring musicals presented by Wahlert and Hempstead High Schools. In conjunction with the fourth annual Dubuque Winter Jazz and Blues Festival, SMG partnered with Dubuque Art's Council to sponsor 4 Guyz in Dinner Jackets. Leo Kottke/Leon Redbone entertained a certain demographic and comedy returned to the theatre with the Bob and Tom Comedy Show. Arena concert performances included Willie Nelson and Family, Puddle of Mudd, and a Buckcheny/Papa Roach date. Family shows included four nationally touring shows; Sesame Street, Playhouse Disney Live, Lipizzaner Stallions, and the Harlem Globetrotters, who made a return visit this year. Extreme sporting events included Mixed Martial Arts, AMP Live Monster Trucks, and WWE. Championship Bullriding and Corncob National Wrestling Tournament are annual arena sporting events. In conjunction with the Dubuque Regional Sports Commission, SMG submitted a bid to host the Central States Hockey League playoffs in March, 2009. Dubuque won its second consecutive bid to host teams representing Iowa, Missouri, ®hio and Michigan and featured seven additional hockey games in a four-day period. The Hurster Cup playoffs represented the second time since the mid- eightiesthat Dubuque had hosted apost-season hockey tournament. Dubuque Thunderbirds experienced a very successful "second season" as a Junior "A" hockey club by successfully defending the Hurster Cup and finishing third at Nationals. A winning season has a direct correlation to concession sales and the Food and Beverage Department recognized excellent CAPs for Thunderbird games. SMG expects the Thunderbirds to have 24 home games in 2010 and would consider the possibility of hosting another post-season playoff if deemed feasible. The Public Skate program has grown significantly over the last five years from as few as12 Public Skate dates offered in 2006 to double that amount in 2008 and 2009. The increase in revenue is directly correlated to the efforts of the staff to create an "event" around Public Skate which includes lights, music, and theme skates. Staff has also designed private party opportunities and will continue marketing those opportunities prior to next ice season. A five-year quantitative comparison is depicted below: YEAR FY09 FY08 FY07 FY06 FY05 SE§~I®N~ GR®~S REVENUE ATTEN®ANC 26 $16,644 3630 27 $13,210 2986 23 $9,558 2142 12 $6,628 1500 22 $10,731 2618 GR®~~ C®NCE~SI®N9 $4,221 $3,308 $2,342 Page 3 Other community events hosted during the year included Extreme Dance and Irish Feis. Senior and Hempstead High Schools annually hold graduation ceremonies at Five Flags in additional to other school activity including variety shows, a vocal chorale, and musicals. Regional and state events and conferences held at Five Flags included Iowa Winter Games, Illinois and Iowa Special Olympics. About SMG SMG, the world leader in venue management, marketing and development, was founded in 1977 with the management of our first facility, the Louisiana Superdome. We soon grew to manage convention centers, exhibition halls and trade centers, arenas, stadiums, performing a centers, theaters, and specific-use venues such as equestrian centers. SMG's clients benefit from the company's depth of resources and its unparalleled expertise, leadership, and creative problem-solving. Our successful growth has been built on the many partnerships, relationships, and resources we have developed with our clients -both municipal and private. This unique combination of resources, relationships, and expertise has allowed SMG to define and refine the industry throughout its history. e4NTICIPATE® EVENT ACTIVITY Family shows: The Family Show market will continue to be aggressively pursued by SMG. Some of the events projected for the upcoming year include: Sesame Street Live, Children's Theatre, and a family show from Feld Corporation has been inked. Conce , Ente inment Shows, and Comedy: Arena and theatre concerts, school musicals, and comedy shows are projected at nine, collectively. Spo events: Professional Bull Riding and MMA (Mixed Martial Arts) are expected to return to Five Flags in 2010. AMP Live Monster Truck Tour will complete the last of a three year deal in 2010. Iowa Winter Games and the Illinois and Iowa Special Olympics are also expected to be held at Five Flags. Management has investigated a new sporting event, Ice Racing, for venue adaptability and community interest and has made contact with a potential promoter. Hockey: The Dubuque Thunderbirds will begin play in September of 2009 with an expected 24 game home schedule. SMG is projecting an average attendance per game attendance at 1035. Dubuque Youth Hockey Association has indicated they will only need ice rentals for the months of September, October, and November prior to moving into the new Dubuque Community Ice and Recreation Facility. Page 4 ®T NT L REP®RTS erati®ns: The function of the Operations Department is to maintain building equipment, perform repairs to the facilities, complete necessary set-ups and conversions for events and keep the Five Flags Center clean and well maintained. SMG will continue to take the necessary preventative steps to ensure that the long-term maintenance goals of the Operations Department include maximization of the life cycle of its facility assets. Asset maintenance includes but is not limited to: ® Test running the emergency generator on a monthly basis. ® Rolling equipment maintenance -check operations, top off fluids, check brakes, check for leaks, check tires, repair as needed. This equipment include: forklift, bobcat, scrubbers, sweepers, and Zamboni. ® Maintain all electrical supply panels, wiring and receptacles. ® Plumbing maintenance and repair. ® Lighting maintenance and repair. • Fire extinguisher upkeep and maintenance -visual monthly inspection, re-charging, recertification and maintenance of fire cabinets. ® Janitorial equipment maintenance and repair including: leaf blowers, vacuums, power washers, extractors, etc. ® Miscellaneous equipment maintenance including: ® Refrigerators ® Ice makers ® Doors, locks and panic devices ® Toilets ® Roll-up doors ® Elevator Additional maintenance monitoring systems for which the staff has budgeted include upgrading obsolete software by two levels which will allow the purchase and installation of a Remote Notifcation Option. The software, Insight Advanced Workstation, transforms a personal computer into a powerful APPOGEE workstation and provides a graphical approach to manage and control a building from an easy-to-use interface. SMG staff has created and maintained a Safety Committee to monitor and evaluate potential safety hazards throughout the building as well as developing new ideas aimed at keeping Five Flags Center a safe environment for employees and guests. The Committee is comprised of Senior Managers and the General Manager who meet on a monthly basis to discuss safety issues and to assign the responsibility to rectify the recognized deficiency. The facility's Exposure Control Plan, which addresses safe practices relative to blood borne pathogens, was updated and staff training sessions are slated for the summer. In April, 2008, Zurich Services Corporation conducted a site assessment to review SMG's accident and injury prevention program. Findings of the report were addressed by members of the Safety Committee and appropriate Department Heads implemented recommendations. Page 5 Event anaernent: To provide a range of services to Five Flags Center's clients and to ensure the successful completion of their events, SMG utilizes atwo-prong system which includes an Event Manager to handle "front- of-house" needs and a Technical Director to handle "back-of-house" needs. In an effort to provide feedback and improve our services, SMG queries promoter representatives and show management officials to detail their experiences and suggestions for improvements. Staffing/Security Ushers, Ticket Takers, and Event Security personnel are employed by SMG as in-house, part-time workers. This allows SMG to have better control of the staff, improves customer service standards, and reduces costs. SMG utilizes the services of the City of Dubuque's Fire Department as well as private companies to provide medical services at events. SMG also works with off-duty local law enforcement authorities to provide a safe and secure environment for patrons attending our events. In addition, SMG has in place a comprehensive Emergency Evacuation Plan that has been updated and reviewed by Dubuque's Fire Marshal to better serve the needs of the facility and to implement the most current strategies to ensure the safety of the facility's guests. Training At the beginning of the 2009 hockey season, SMG will conduct an Emergency Evacuation Drill to trains all event personnel on emergency procedures. Every other year, SMG conducts a Customer Service Training program for full-time and part-time personnel. K'nekt, SMG's customized training program, is utilized in SMG managed facilities around the country and is designed to ensure our staff is performing to the highest quality standards. Staff is apprised of the most up-to-date information available regarding the customer service industry. Training remains ongoing and is included as budgetary constraints allow. By investing in our employees through continuing education and development, they are better able to maximize the potential of the facility -thereby better serving the city, the community, and the patron. SMG personnel attending and receiving educational programming included: Bob Richardson took ~. coursework in Ice Making and Painting Technologies while attending STAR in Las Vegas, Nevada. This was the first of a three year program designed to achieve the designation of Certified Ice Technician; Ron Swift attended IAAM School of Ice Technology in Kansas City, Missouri; Ron and Bob attended a Maintenance Seminar at R ~ R Specialties in Somerset, Wisconsin; Don Howes attended SMG's Corporate HR Conference in Memphis and enrolled and completed the Dubuque Leadership program; Peggy Degnan attended IAAM Crowd Management in Phoenix, Arizona; Ali Levasseur received training in Adobe Creative Suite; Alyson Tacker received training in Report Smith to advance knowledge in report generation within ADP (SMG's payroll system); Alyson also attended the seminar "Jazz Up Your Leadership Skills with Matt Booth"; Alyson and Box Office Assistant, Lisa Boland attended a Ticketmaster Client Learning Lab in Des Moines; Jenni Welsh attended the Fanner-Bocken Annual Trade Show in Des Moines; and Joyce White attended the Annual SMG General Manager's Regional Meeting at the BOK Center in Tulsa, Oklahoma. Five staff members attended the Dale Carnegie Team Building Seminar including Jenni Welsh, Ron Swift, Dan Holtkamp, Alyson Tasker, and Ali Levasseur. Page 6 Sales and Marketing ffo SMG has established a $30,000 marketing fund which shall be used by SMG to attract events to Five Flags Center and/or offer a cushion to the operating budget should an event result in a signifcant loss to the building. Also, through trade agreements and promotional relationships with a growing number of media outlets, the Five Flags Center is able to market itself and specific events with minimal expenditure of departmental budget dollars. Implementation and utilization of social networking mediums such as Facebook and MySpace has produced good results for specific events. Having identified the various sales opportunities for the Five Flags Center and created the necessary collateral, the department has made contacts in the community to secure sales of venue signage and develop mutually beneficial sponsorship opportunities. While personal relationships are the main and most effective points of contact, management has not fully capitalized on partnership opportunities due to lack of personnel coupled with an economic downturn that has tightened, if not choked, the opportunities for signage sales. Management is considering outsourcing this responsibility to an independent contractor for an agreed upon sales commission. Event specific promotion and advertising is typically executed by event promoters for nationally recognized shows. However, management has successfully implemented an effective grassroots marketing system incorporating a-mail blasts and Mail Manager - a supplemental Ticketmaster software program designed to target a previous "event specific" ticket purchasers. Management also designed a group sales program, established a system to deliver show posters locally and regionally, and re-examined broader print media opportunities as related to monthly and weekly tabloids. Management has also explored and utilized billboard advertising. A website (www.fiveflagscenter.com) was launched in June of 2005 including an a-mail database and event newsletter for those interested in receiving Five Flags Center event activity via email. The website, built and hosted by Parks Media Group, provides visitors with information on the facility, tickets, events and more. Website updates will be implemented this summer by in-house personnel. Staff has also created a quarterly events brochure and identified local distribution outlets. Seizing upon opportunities to heighten awareness of Five Flags upcoming events within the local business community and citizenry, staff participates in Chamber events including "Toot Your Own Horn"tradeshow as well as Dubuque Main Street "Business PM" Assessing requests and providing complimentary event tickets for various local fundraisers are also practices Five Flags utilizes in order to promote events. Visibility of Five Flags is also achieved by staff participation in local civic organizations such as Dubuque Jaycees and Rotary Club of Dubuque and organizations designed to promote the arts including Dubuquefest. Accounting and Box ®ffice: The Accounting Department is responsible for Human Resources, Payroll, Purchasing, Box Office Operations, Accounts Payables, Accounts Receivables, Financial Reporting, Event Settlements and Budget Administration. In Fiscal Year 2006 SMG added the position of Box Office Manager to the payroll to handle all of Box Office duties as well as to assist the Senior Accounting Manager with assorted accounting responsibilities. In 2007, management assigned payroll and accounts payable responsibilities to the job description of the Box Office Manager, furthering a division of duties. In 2008/09, the broadening of the responsibilities has rendered good results. Page 7 SMG implemented the use of ticket scanners throughout the facility in the summer of 2006. This system expedited the process of checking tickets and processing patrons at the entrances. The Ticket Master Access Manager System that is used in conjunction with the scanners and Ticket Master's Mail Manager software are two very powerful tools that have assisted Management in making on the spot operational decisions as well as to generate detailed reports for clients relative to marketing efforts. For the convenience of the Center's guests, management successfully negotiated a lease agreement to provide an ATM machine in late 2006. Cash availability is a standard customer convenience that increases ticket sales and generates stronger concessions revenues. Management is currently exploring opportunities to upgrade the ATM as well as provide the ability to make concession purchases utilizing a cash or credit card. Concessions: Five Flags has just completed its fourth year of operations with the newly renovated and expanded concessions facilities. Attractive menu signage was not included in the renovation phase; therefore, management budgeted, purchased, and installed new menu signage in September, 2008. The Center has seen marked improvement in revenue-based performance due to an expanded menu and implementation of tightened internal controls. SMG expects this trend to continue as we look to expand and refine the choices available to our guests. The concessions department, in conjunction with the operations department, experimented with a number of portable stands this past year -taking into consideration portable signage, location, and efficient movement of patron and product. CAPS and total sales responded to the logistical decisions. Last year's debut of "The Thunderdog" at Thunderbird games appears to have become a "staple" and has remained on the menu this year. Concessions are a major source of revenue for the facility and must operate not only to provide high quality products and services to our guests, but must return a substantial margin of profit to the overall bottom line for the complex. Page 8 Five Flags Center INCOME STATEMENT For The Year Ending June 30, 2010 Description # of Events Attendance Event Income Ticket Income * Rental Income Reimbursed Exp Event Expenses Direct Event Income Ancillary Income Concessions/Catering Novelties Ticket Rebates Facility Fee Total Ancillary Total Event Income Other Operating Income Total Actual Actual vs. Budget Budget Budget Estimate 12 Mos Ended Variance 2010 2009 6/30/2009 6/30/2008 Fav/ Unfav 98 123 195 178 25 69,494 87,595 93,382 106,744 18,101 47,825 54,197 54,250 55,780 6,372 74,375 220,360 179,373 215,206 145,985 167,338 214,991 215,997 245,976 47,653 (256,446) (329,120) (413,721) (309,084) (72,674) 33,092 160,428 35,899 207,878 127,336 172,477 241,391 183,588 149,798 68,914 7,695 15,081 14,630 16,566 7,386 3,040 6,211 7,546 10,663 3,171 48,415 59,550 52,215 50,231 11,135 231,677 322,233 257,979 227,258 90,556 264,770 482,661 293,878 435,136 217,891 Advertising 13,200 27,050 15,868 12,605 13,850 Interest 76 100 66 68 24 Ice Rentals 68,700 35,586 (68,700) Other Income 3,945 2,500 120,944 7,380 (1,445) 0 Total Other Income 85,921 29,650 136,878 55,639 (56,271) Adjusted Gross Income 350,691 512,311 430,756 490,775 161,620 Indirect Expenses Executive 180,426 197,758 180,158 209,429 17,332 Finance 68,854 68,683 68,616 68,623 (171) Marketing 19,825 12,513 26,891 13,620 (7,312) Operations 180,249 236,364 185,229 253,070 56,115 Box Office 68,036 75,657 67,220 70,861 7,621 Events 129,423 169,059 148,690 124,566 39,636 Concessions 51,281 62,787 36,597 41,111 11,506 Overhead 347,715 355,276 402,171 344,288 7,561 Total Indirect Expenses 1,045,809 1,178,097 1,115,572 1,125,568 132,288 Net Operating Income/(Loss) (695,119) (665,786) (684,816) (634,793) 293,908 Other Expenses Management Fee 85,968 82,272 85,968 80,255 (3,696) Total Other Expenses 85,968 82,272 84,253 80,255 (3,696) Net Income/(Loss) ($781,087) ($748,058) ($769,069) ($715,048) 297,604 * Ice user groups to use our ice sheet until November 31, 2009 Benchmark FY09 $781,882 Est. CPI 0.00% * Thunderbirds to stay at Five Flags Center through FY10 Est. FY10 Benchmark $781,882 Five Flags Center N10PIT7-ILV EVENT SUR~iANAI~Y 13U®6aET Jul-09 Aug-09 Sep-09 Oct-09 Nov-09 Dec-09 Jan-10 Feb-10 Mar-10 Apr-10 May-10 Jun-10 6/30/2010 Number of Events - 1 5 14 15 15 12 13 9 7 5 2 98 Attendance - - 2,950 9,427 7,659 6,574 5,194 13,405 6,591 7,580 9,025 1,089 69,494 TICKETING - - - - - - - - - - - - Gross Ticket Sales - - 50,550 187,459 178,133 84,051 33,719 178,989 72,235 87,045 41,888 10,196 924,263 Sales Tax - - (2,571) (6,212) (7,831) (2,393) (366) (8,255) (68) (2,532) (2,740) (667 (33,634) Tenant Receipts - - (47,979) (179,790) (149,183) (77,288) (30,925) (158,872) (71,196) (78,895) (39,147) (9,529) (842,803) ®IRECT EVENT INC®ME - - - - - - - - - - - - Rentallncome - - 27,900 39,000 28,000 4,950 4,350 12,550 11,250 7,825 6,250 1,000 143,075 Reimbursed Expenses - - 9,942 18,574 21,459 12,518 8,176 31,201 17,833 32,635 11,850 3,150 167,338 Actual Expenses - (40) (16,740) (31,597) (44,110) (15,206) (15,325) (55,594) (22,123) (41,826) (11,285) (2,600) (256,446) Total Direct Event Income - (40) 21,102 27,434 26,468 6,632 (371) 20 7,931 4,253 6,815 7,550 101,792 CILI~4RY INC®IiRE - - - - - - - - - - - - Suite Ticket Sales - - - - - - - - - - - - - Club Seat Ticket Sales - - - - - - - - - - - - - Food & Beverage - 50 10,130 23,805 32,267 13,099 19,705 37,958 15,877 18,037 938 613 172,477 Novelties - - 588 1,040 4,335 110 - 153 - 1,470 - - 7,695 Ticketmaster Rebate - - 96 425 986 143 9 770 115 461 28 9 3,040 Gross Facility Fee - - 2,200 6,144 8,037 4,300 2,714 8,427 5,309 7,520 2,650 1,114 48,415 Premium Seating Upcharge - - - - - - - - - - - - - Parking - - - - - - - - - - - - - TOTAL ANCILLARY - 50 13,014 31,414 45,624 17,652 22,428 47,307 21,301 27,488 3,615 1,735 231,627 T®TAL E!/ENT ICOflAE - 10 34,116 58,848 72,092 24,284 22,056 47,327 29,232 31,741 10,430 3,285 333,420 10 S1VIG FIi~E FLAGS CENTER EIJI)GET ®FYE 6/30/2010 ®TIiER INC®IVIE budgets 2010 2009 IDafference Advertising 13,200 27,050 (13,850) TicketMaster Rebates - ° Facility Fee ° Interest Income 76 100 (24) Ice Rentals 68,700 68,700 Other Income 1,235 2,500 (1,265) Miscellaneous Income 2,710 - 2,710 Total Other Income 85,921 29,650 56,271 11 SMG FIVE FLAGS CENTER BUDGET - FYE 6/30/2010 INDD3ECT EXPENSE SUMMARY Salaries -Administrative (addendum A) Pan Time -Administrative Wages -Trade (addendum B) Wages -Contracted Taxes & Benefits Nn labor Costs Contracted Cleaning Other Contracted Services Contracted Lawn Service Travel Meetings & Conferences Employee Training Dues & Subscriptions Misc Expense Computer Expenses Professional Fees Printing & Photography Marketing & Advertising Box Office Expense Resource Materials Small equipment Vehicle Maintrnance Architect Design Fees Trash Removal Landscaping Snow Removal Exterminating Cleaning Safety Equipment Repairs & Maintenance Uniforms Supplies Bad Debt Exprnse Office Supplies & Postage Telephone/Long Distance Parking Expense Insurance Licenses & Fees Utilities Equipment Rental Audio Visual Bulbs & Lamps Bank Service Charges FF&E Expense Labor Allocation Management Fee Relocation Expense Net Materials & Services Total Indirect Expenses 12 Box Other 2009 2008 Executive Finance Mkt Office FB:B Evrnts Overhead E es Totals Bu et I)ifferrnce Ac[uaLs Difference 141,482 51,139 - 31,200 30,238 100,476 113,032 - 467,567 510,977 (43,410) 481,741 (14,174) - - - 8,840 (8,840) - 25,914 24,463 60,466 44,109 - 154,952 186,958 (32,006) 276,132 (121,180) 35,180 14,015 13,671 13,423 44,081 59,103 179,473 175,524 3,949 187,214 ,741 176,662 65,154 70,785 68,123 205,023 216,244 801,991 882,299 80,308 945,087 143,096 I1,1S0 1,800 4,070 - 18,448 35,408 44,133 (8,725) 18,565 16,843 - - 400 - - 1,200 1,600 1,500 IDO 1,235 365 800 2,700 - - - 1,400 - 4,900 16,280 (11,380) 8,28] (3,381) 400 504 600 - 1,504 2,190 (686) 5,697 (4,193) 610 320 1,225 200 100 - 2,455 775 1,680 2,167 286 200 700 400 150 420 1,245 6,918 9,433 9,648 (215) 20,916 (11,483) - - - 600 5,200 3,400 9,200 7,203 1,997 650 8,550 - - - - - - - - 1,400 (1,400) 800 (800) - - 850 - - - 850 2,900 (2,050) 1,659 (809) - - 4,200 - 480 372 5,052 12,050 (6,998) 12,022 (6,970) 8,117 8,117 3,100 5,017 12,439 (4,322) - - 200 (200) 893 (893) 300 - 300 - 300 281 19 - - - - - 5,820 5,820 5,289 531 5,095 725 - - - 1,309 (1,309) - - 348 (348) 348 (348) 480 - 480 600 (120) 14 466 500 900 1,400 1,000 400 4,373 (2,973) - - - - 3,500 4,200 5,750 - 13,450 24,900 (11,450) 18,923 (5,473) 200 - 100 - 300 2,985 (2,685) 1,188 (888) - - - 600 - 20,205 20,805 19,115 1,690 20,342 463 - - - - 5,750 5,750 8,585 (2,835) 9,547 (3,797) 1,200 - - - 15,441 16,641 14,499 2,142 12,815 3,826 504 - 504 444 60 600 (96) - - - - - 32,985 32,985 40,592 (7,607) 43,103 (10,118) 2,23D - 2,230 3,230 (1,000) 6,847 (4,617) - - - - - 256,666 256,666 255,514 1,152 214,952 41,714 _ _ _ _ _ _ _ - 1,000 (1,000) 1,495 (1,495) 147 147 5,628 (5,481) 2,613 2,613 2,304 4,463 (1,850) - - - - - 715 715 600 115 827 (112) 450 180 1,600 - 1,660 1,200 9,890 - 14,980 38,320 (23,340) 23,308 (8,328) (11,920) (28,132) (90,215) (80,220) (210,487) (220,178) 9,691 (297,011) 86,524 - - - - - 85,968 85,968 82,247 3,721 82,507 3,461 3,764 3,700 19,825 2,749 16,842 75,600 35,995 347,715 85,968 329,786 382,773 53,443 246,278 83,508 180,426 68,854 19,825 68,036 51,281 129,423 180,249 347,715 85,968 1,131,777 1,265,072 133,751 1,191,365 59,588 Reallocation of salaried personnel Redudion in employee conferences Increase in piont of sale hardware Redudion in print material Marketing to be attributed to events Reporting ngre dosely to acluals oi'( Increase in removal fees Relying on warantees to cover repair< Lirrmted replacerrtent of uniforms Estimated reduction in insurance cost SIVIG FIVE FLAGS CENTER BIJI)GE'T ®FYE 6/30/2010 EXECiJTIVE I)EPAR'TIVIENT' Salaries & Benefits: Administrative Salaries Wages -Part Time Performance Bonuses Automobile Payroll Taxes Employee Benefits 401 K Other Expenses: Miscellaneous Expense Meetings & Conferences Dues & Subscriptions Telephone FF&E Parking Total Executive Department Budgets 2010 2009 Difference 116,879 99,719 17,160 - 8,840 (8,840) 19,553 21,938 (2,385) 5,050 5,050 - 9,500 8,119 1,381 20,853 18,865 1,988 4,827 4,140 687 176,662 9,991 200 720 (520) 800 3,500 (2,700) 610 475 135 1,200 840 360 450 400 50 504 444 60 180,426 6,379 7,376 13 SMG FIVE FLAGS CENTER BUDGET - FYE 6/30/2010 EXECUTIVE DEPARTMENT ACCOUNT TITLE ACCOUNT DESCRIPTION ITEMIZED AMOUNTS BUDGET SALARIES- ADMINISTRATIVE See Addendum A 116,879 116,879 WAGES- See Addendum B - PART TIME PERFORMANCE See Addendum A 19,553 BONUSES 19,553 AUTOMOBILE See Addendum A 5,050 5,050 PAYROLL TAXES See Addendum A 9,500 See Addendum B - 9,500 EMPLOYEE See Addendum A 20,853 BENEFITS See Addendum B - 20,853 401K See Addendum A 4,827 See Addendum B - 4,827 PARKING EXPENSE 504 504 MISCELLANEOUS 200 EXPENSE 200 MEETINGS & Regional Meetings 800 CONFERENCES - 800 IAAM Annual Dues 410 DUES & Rotory 200 SUBSCRIPTIONS 14 SNIG FIVE FI,EIGS CENTER BUDGET m FI'E 6/30/2010 FINANCE DEPAItTIVIENT Budgets 2010 2009 Difference Salaries & Benefits: Administrative Salaries 51,139 50,648 491 Performance Bonuses - - Automobile - Payroll Taxes 4,150 4,111 39 Employee Benefits 7,820 6,892 928 401K 2,046 2,026 20 65,154 63,677 1,477 Other Expenses: Payroll Processing 100 100 Meetings & Conferences 2,700 1,200 1,500 Employee Training 400 1,000 (600) Dues & Subscriptions 320 200 120 Printing - - FF&E 180 180 - Audit Fees - - - Total Finance Department 68,854 66,257 2,597 15 SNIG FIVE FLAGS CENTER BUDGET - FYE 6!30/2010 FINANCE DEPARTMENT ACCOUNT TITLE ACCOUNT DESCRIPTION ITEMIZED AMOUNTS BUDGET SALARIES- ADMINISTRATIVE See Addendum A 51,139 51,139 PERFORMANCE BONUSES See Addendum A - AUTOMOBILE See Addendum A - PAYROLL TAXES See Addendum A 4,150 4,150 EMPLOYEE See Addendum A 7,820 BENEFITS 7,820 401 K See Addendum A 2,046 2,046 OTHER CONTRACTE D - SERVICES MISCELLANEOUS E XPENSE 100 100 MEETINGS & PAFMS @ Ogelbay 2,700 CONFERENCES - 2,700 EMPLOYEE Customer Service 400 TRAINING 400 DUES & Misc. 320 SUBSCRIPTIONS 320 PRINTING Misc. FF&E Compliance Posters 180 ~ 180 SING FIi~E FLAGS CEI®iTEIt BiJDGE'I' - E 6/30/2010 IVI TI1~1G/SALES DEPATEIV'I'S Salaries & Benefits: Administrative Salaries Bonus Automobile Payroll Taxes Employee Benefits 401K Other E~enses: Travel & Entertainment Meetings & Conferences Dues & Subscriptions Printing Photography Advertising Other Contracted Services Miscellaneous Expense PR Activities Promotions FF&E Total Marketing Budgets 2010 2009 Difference 400 1,225 850 3,000 400 (3,000) 1,225 850 3,700 11,000 (7,300) 11,150 - 11,150 400 850 (450) 500 500 - 850 (850) 1,600 19,825 15,700 2,525 17 SMG FIVE FLAGS CENTER BUDGET - FYE 6/30/2010 MARKETING/SALES DEPARTMENTS ACCOUNT TITLE ACCOUNT DESCRIPTION ITEMIZED AMOUNTS BUDGET SALAR[ES- ADMINISTRATIVE See Addendum A - BONUS See Addendum A - AUTOMOBILE See Addendum A - PAYROLL TAXES See Addendum A - EMPLOYEE See Addendum A - BENEFITS 401 K See Addendum A - TRAVEL Local Travel staff travel 150 150 MEALS & ENTERTAINMENT 250 250 MEETINGS & - CONFERENCES - Chamber Mamberships DUES & Galena Chamber 240 SUBSCRIPTIONS Dubuque Chamber 260 Polstar Subscri lion 725 1,225 PRINTING General 250 MARKETING RESEARC Show Advancement Em to ee show and Venue Investi anon 600 850 FF&E Display Signs 1,200 Camera 400 1,600 General Advertising Adv. In Client Programs (DSO, HS.& T-Bii 800 ADVERTISING Newspaper Promotional Advertising 365INK 2,500 Newspaper Advertising Employment Adv. 250 Website Advertising TH, Chamber, Facebook, etc. 150 3,700 Website Licensing 250 OTHER CONTRACTED Website Hosting and Maintenance 300 SERVICES Website Domain 100 Mail manager 3,500 SMG Booking 3,500 Website Re-Design 3,500 11,150 MISCELLANEOUS Misc. 400 EXPENSE 400 PR ACTIVITIES Chamber Activities, Business PM, DMS, et. 500 500 PROMOTIONS TOTAL MARKETING 19,825 18 S1VIG FIVE FI.,AGS CEI~TEIZ BUDGET - E 6/30/2010 EVE~iTS DEP TIYIENT Budgets 2010 2009 Difference Salaries & Benefits: Administrative Salaries 100,476 114,342 (13,866) Part-Time Salaries 60,466 47,018 13,448 Automobile - - Payroll Taxes 13,507 13,181 326 Employee Benefits 26,555 10,073 16,482 401K 4,019 4,917 (898) 205,023 15,492 Other Ex ep nses: Signage - 150 (150) Miscellaneous Expense 1,245 870 Employee Training - - - Electrical Systems - - - Uniforms 100 800 (700) Sound Equipment Maint. 600 179 421 Rigging Maintenance 4,200 1,000 3,200 Other Contracted Services 4,010 9,496 (5,486) Safety Equipment 500 500 - Operational Supplies _ _ FF&E 1,200 1,820 (620) Equipment Rental - 1,000 (1,000) Audio Visual 147 850 (703) Bulbs & Lamps 2,613 2,304 309 Total Marketing 219,638 15,815 10,763 19 SMG FIVE FLAGS CENTER BUDGET - FYE 6/30/2010 EVENTS DEPARTMENT ACCOUNT TITLE ACCOUNT DESCRIPTION ITEMIZED AMOUNTS BUDGET SALARIES- ADMINISTRATIVE SeeAddendumA 100,476 100,476 SALARIES- See Addendum B 60,466 PART-TIME 60,466 See Addendum A - PAYROLL TAXES See Addendum A 8,155 See Addendum B 5,352 13,507 EMPLOYEE See Addendum A 26,555 BENEFITS See Addendum B 26,555 401K See Addendum A 4,019 4,019 SIGNAGE - MISCELANEOUS 245 EXPENSE 500 Paint 500 1,245 EMPLOYEE TRAINING - ELECTRICAL SYSTEMS UNIFORMS Stage - Events l00 ]00 COMPUTER SUPPLIES Remote PC - Rigging 4,200 MAINTENANCE Sound Equipment 600 4,800 EQUIPMENT RENTAL - Police - OTHER CONTRACTED Temp Labor 2,720 SERVICES EMT 1,290 4,010 SAFETY EQUIPMENT 500 500 OPERATIONAL SUPPLIES - FF&E Par Cans - Bicycle Rack Bamacade 1,200 1,200 AUDIO VISUAL 147 147 BULBS &LAMPS 2,613 2,613 TOTAL MARKETING 217,025 20 SMG FIVE FLAGS CEI~ITER BUDGET ®F~'E 6/30/2010 OPERATIOI~iS DEPARTIVIEIVT Budgets 2010 2009 Difference Salaries & Benefits: Administrative Salaries 113,032 131,955 (18,923) Bonus - Wages -Trade - - Wages - Maint Mechanics - - Wages -Concessions - - Wages-Housekeeping 38,355 70,116 (31,761) Wages -Security 5,754 7,193 (1,439) Automobile - - Payroll Taxes 13,208 17,200 (3,992) Contracted Cleaning - 5,249 (5,249) Employee Benefits 42,838 38,040 4,798 401K 3,057 1,939 1,118 Total Salaries & Benefits 216,244 271,692 (55,448) Other Expenses: Travel & Entertainment - _ _ Meetings & Conferences 1,400 4,980 (3,580) Dues & Subscriptions 100 - 100 Employee Training - 950 (950) Computer Expense 5,200 - 5,200 Operating Expense - 2,900 (2,900) Miscellaneous Expense 480 200 280 Small Equipment 300 - 300 Telephone - - - Vehicle Maintenance - _ Equipment Rental - - - Other Professional Fees - - - Trash Removal - 5,289 (5,289) Landscaping _ Snow Removal _ _ _ Exterminating - 348 (348) Cleaning - - Safety Equipment 900 100 800 Repairs & Maintenance 5,750 21,425 (15,675) Supplies 20,205 19,115 1,090 Uniforms - 500 (500) FF&E 9,890 21,520 (11,630) Total Other Expenses 44,225 77,327 (33,102) Total Operations Expenses 260,469 349,019 (88,550) Repairs I~'Iaintenance Detail 21 S1VIG FIVE FLAGS CENTER BiJDGE'T ®FYE 6/30/2010 ®PERELTIONS DEPARTMENT Budgets 2010 2009 Difference General Building Repairs 600 450 150 Electrical systems 200 1,050 (850) HVAC Systems 600 850 (250) Machinery & Equipment 400 4,100 (3,700) Ice Plant Maintenance - - - Mechanical systems - - - Scoreboard 100 - 100 Elevator/Escalator 1,000 - 1,000 Maintenance Agreements 1,550 10,940 (9,390) Seat Repairs 200 - 200 Telecommunications Equip - - - Theatrical Repairs - - - Audio Visual Repairs - - - Computer Equipment 900 - 900 Other Repairs & Maintenance 200 4,035 (3,835) Total Repairs & Maintenance 5,750 21,425 (15,675) Supplies Detail General Building 300 2,050 (1,750) Audio Visual - - - Bulbs & Lamps 3,000 2,200 800 Carpentry _ _ _ Electrical 500 700 (200) Chemicals 3,950 2,550 1,400 HVAC 1,400 - 1,400 Janitorial 5,400 4,600 800 Fuel/Propane 1,405 3,115 (1,710) Doors/Chairs - - - Laundry 150 200 (50) Parts -Machinery & Equipment 600 1,600 (1,000) Ice Plant Supplies - - - First Aid/Safety 200 - 200 Paint 800 400 400 Ice Paint 1,600 1,200 400 Signage - - - Uniforms 500 - - Security _ _ _ Small Tools 400 500 (100) Telecommunications Supplies - - - Theatrical Supplies - - - Glass Supplies - - - Plumbing - - - Total Supplies 20,205 19,115 590 22 sn~c FIVE FLAGS CENTER BUDGET - FYE 6/30/2010 OPERATIONS DEPARTMENT -SALARY &c BENEFITS ACCOUNT TITLE ACCOUNT DESCRIPTION ITEMIZED AMOUNTS BUDGET SALARIES- See Addendum A ADMINISTRATIVE (Salaried Employees) 113,032 113,032 BONUS See Addendum A - WAGES- Electricians -Addendum B TRADE Engineers - Addendum B - WAGES - Utility/Maintenance Workers - MAINT MECHANICS WAGES- Part Time Labor CONCESSIONS WAGES- Housekeeping - Addendum B 38,355 HOUSEKEEPING 38,355 WAGES- SECURITY See Addendum B 5,754 5,754 AUTOMOBILE See Addendum A - PAYROLL TAXES See Addendum A 9,350 See Addendum B 3,857 13,208 CONTRACTED - SERVICES EMPLOYEE See Addendum A 42,838 BENEFITS See Addendum B 42,838 401K See Addendum A 3,057 See Addendum B - 3,057 TOTAL OPERATIONS SAL ARY & BENEFITS 216,244 23 SMG FIVE FLAGS CENTER BUDGET - FYE 6/30/2010 OPERATIONS OTHER EXPENSES ACCOUNT TITLE ACCOUNT DESCRIPTION ITEMIZED AMOUNTS BUDGET MILEAGE Misc TRAVEL & ENTERTAINMENT Misc. IAAM School Of Technology - MEETINGS & Star Certified Ice Technology Program 1,400 CONFERENCES SMG Annual Cotp. Meeting Misc. Training Academ for Venue Safe & Securi 1,400 IAAM OSHA Manuals DUES & Security Assn. Trade Publications SUBSCRIPTIONS Ashrae Guides Other Reference Materials 100 NFPA Guides 100 EMPLOYEE TRAINING Continuing Eduction - - COMPUTER EXPENSE Misc 5,200 5,200 OPERATING EXPENSE Misc - MISCELLANEOUS Misc 480 EXPENSE Resource Materials 400 480 FURNITURE/SMALL Misc 300 300 E UIPMENT TELEPHONES Cell Phones Forklift Maint. VEHICLE Zambini Maint. MAINTENANCE Bobcat Maint. Misr EQUIPMENT REN?AL Misc. 500 OTHER PROFESSIONAL FEES Misc TRASH REMOVAL Compactor pulling & Hauling chazges Trash Hauling - LANDSCAPING Interior Exterior SNOW REMOVAL In-House Sub Contractor Salt Supplies Other 1,100 EXTERMINATING - CLEANING Misc SAFETY EQUIPMENT Misc 900 900 REPAIRS & Per Attached Schedule 5,750 MAINTENANCE 5,750 SUPPLIES Per Attached Schedule 20,205 20,205 FF&E 28" Electric Vacuum 3,800 Zum Automatic Flush Valves 2,800 Evacuation Chair 3,290 9,890 TOTAL OPERATIONS OTHER EXPENSES 44,225 SMG FIVE FLAGS CENTER BUDGET - FYE 6/30/2010 OPERATIONS-REPAIRS& MAINTENANCE ACCOUNT TITLE ACCOUNT DESCRIPTION ITEMIZED AMOUNTS BUDGET GENERAL BUILDING Door Repairs REPAIRS Fire Extinguishers Misc. Small Repairs Ic~w:e ~,a ciass> Small Equipment - Equipment Rental Misc 600 600 ELECTRICAL Changes to system not covered Eyebrow Curtain Control SYSTEMS under warranty Simplex security controls 200 200 HVAC SYSTEMS Non-Covered Expenses 600 600 MACHINERY & Cleaning Equipment EQUIPMENT Vehicles - Pumps, actuaters & valve repair Fire Suppression Other 400 400 ICE PLANT Misc systems and riser (Building Hydraulics (Misc seals & hoses) SCOREBOARD Misc 100 100 ELEVATOR /ESCALATOR Misc (Non-covered under maint. Agreement) 1,000 1,000 Chillers MAINTENANCE Controls AGREEMENTS Elevators & escalators (Kone) - Generators REVD - Ice Plant Life Safety & Fire Control (Simplex) 1,550 Lighting control equipment Pool & Spa Water Treatment (Water Engineering) Misc 1,550 Railings SEAT REPA[RS Permanent seating 200 Foldin chairs 200 TELECOMMUNICATIONS Misc E UIPMENT - OFFICE EQUIPMENT REPAIR S Misc. THEATRICAL REPAIRS Misc 'AUDIO VISUAL REPAIRS Misc (COMPUTER EQUIPMENT Misc 900 900 Rigging maintenance OTHER REPAIRS Marquee - & MAINTENANCE Other. 200 200 TOTAL REPAIR & MAINTENANCE 5,750 '' 25 SMG FIVE FLAGS CENTER BUDGET - FYE 6/30/2010 OPERATIONS-SUPPLIES ACCOUNT TITLE ACCOUNT DESCRIPTION ITEMIZED AMOUNTS BUDGET GENERAL BUILDING SUPPLIES Misc. 300 300 A/V SUPPLIES AN Supplies - Ballasts BULBS & LAMPS Bulbs & lamps 3,000 3,000 Dry Wall Supplies CARPENTRY Stock wood Misc ELECTRICAL Bulk wire, cable connectors, etc. - Misc 500 500 CHEMICALS Jet Ice Chemicals 100 Misc. Cleanin Products 3,850 3,950 Filters - 4 changes per year 1,000 HVAC Stock bearings & belts - Misc. 400 1,400 1,200 JAN[TORIAL Paper products & Cleaning supplies 2,800 Liners 1,400 5,400 FUEUPROPANE Fuel 1,405 1,405 DOOR/CHAIRS Door & Chair Suuplies LAUNDRY Laundry supplies 150 150 PARTS- MACHINERY Misc. 600 & E UIPMENT 600 ICE PLANT SUPPLIES Misc FIRST AID/SAFETY Misc 200 200 PAINT Misc. Supplies 800 800 ICE PAINT Ice Paint 1,600 1,600 SIGNAGE Misc. - UNIFORMS Replacement -Event Staff & Ticket office Re lacement -Maintenance & En ineerin 500 500 SECURITY Misc SMALL TOOLS Replacement of tools 400 400 TELECOMMUNICATIONS Telecommunication Supp. THEATRICAL Theatrical Supplies GLASS Glass Supllies PLUMBING Misc. TOTAL SUPPLIES 20,205 as SMG FIVE FLAGS CENTER BUDGET - FYE 6/30!2010 BOX OFFICE DEPARTMENT Budgets 2010 2009 Difference Salaries & Benefits: Administrative Salaries 31,200 30,000 1,200 Wages -Part Time 25,914 27,293 (1,379) Payroll Taxes 4,942 5,039 (97) Employee Benefits 7,482 6,556 926 401K 1,248 1,236 12 70,785 70,124 661 Other Expenses: Meetings & Conferences - 2,100 (2,100) Miscellaneous Expense 150 - 150 Dues & Subscriptions 200 100 100 Printing - - - Uniforms 200 200 - Training 504 - 504 FF&E - - - TicketMaster Fee - Credit Card Charges 8,117 3,100 5,017 Total Box Office 79,956 75,624 4,332 27 SNIG FIVE FLAGS CENTER BUDGET - FYE 6/30/2010 BOX OFFICE DEPARTIVIENT ACCOUNT TITLE ACCOUNT DESCRIPTION ITEMIZED AMOUNTS BUDGET SALARIES- See Addendum A 31,200 ADMINISTRATIVE 31,200 WAGES- See Addendum B 25,914 PART TIME 25,914 PAYROLL TAXES See Addendum A 2,621 See Addendum B 2,321 4,942 EMPLOYEE See Addendum A 7,482 BENEFITS See Addendum B 7,482 401K See Addendum A 1,248 l ,248 MEETINGS & - CONFERENCES ARMORED CAR included in overhead exp - SERVICE - DUES & INTIX 200 SUBSCRIPTIONS Trade Publ. - 200 PRINTING Ticket Stock - UNIFORMS 200 200 TRAINING 504 COMPUTER SUPPLIES POSTAGE 504 FF&E TICKETMASTER FEE CREDIT CARD CHARGES 8,000 TERMINAL CHARGES 117 8,117 MISCELLANEOUS EXPENSE 150 150 TOTAL BOX OFFICE 79,806 28 SIVIG FIVE FLAGS CENTER BUDGET - FI'E 6/30/2010 FOOD & BEVERAGE DEPARTMENT Salaries & Benefits: Administrative Salaries Part-Time Salaries Automobile Payroll Taxes Employee Benefits 401 K Other Expenses: Kitchen Supplies Meetings & Conferences Kitchen Equipment Maintenance Licenses & Fees Uniforms Employee Training Other Contracted Services FF&E Miscellaneous Supplies Laundry Total F&B Budgets 2010 2009 Difference 30,238 29,500 738 24,463 35,338 (10,875) 4,751 5,666 (915) 7,462 6,531 931 1,210 1,180 30 68,123 (10,092) 600 265 335 - 1,500 (1,500) 3,500 2,975 525 2,230 2,230 - - 1,485 (1,485) 600 240 360 1,800 5,440 (3,640) 1,660 14,800 (13,140) 420 420 480 480 79,413 28,935 (27,737) 79,413 29 S1VIG FIVE FLAGS CENTER BUDGET - FYE 6/30/2010 FOOD & BEVERAGE DEPARTMENT ACCOUNT TITLE ACCOUNT DESCRIPTION ITEMIZED AMOUNTS BUDGET SALARIES- See Addendum A 30,238 ADMINISTRATIVE 30 WAGES- See Addendum B 24,463 PART TIME 24,463 PAYROLL TAXES See Addendum A 2,547 See Addendum B 2,204 4,751 EMPLOYEE See Addendum A 7,462 BENEFITS See Addendum B 7,462 401 K See Addendum A 1,210 1,210 MEETINGS & - CONFERENCES WIRELESS TERMINAL 654 LAUNDRY 480 KITCHEN SUPPLIES Equipment Replacement 600 MISCELLANEOUS SUPPLIES 420 2,154 KITCHEN EQUIPMENT MAINTEN ANCE Preventative Maintenance 3,500 MAINTENANCE - 3,500 UNIFORMS - EMPLOYEE TRAINING Tips Training 600 600 LICENSES & FEES 2,230 2,230 OTHER CONTRACTED 1,800 SERVICES 1,800 3-Cheese Pots 1,200 FF&E - Equipment Cart 460 1,660 TOTAL F&B 80,067 30 SG FIVE FLAGS CE~iTE BiJDGET' ®FYE 6/30/2010 ®VE EAD DEP TENT' Budgets 2010 2009 Difference Other Contracted Expenses 18,448 23948 (5,500) Bank Service Charges 715 600 115 Computer Expense 3,400 7,024 (3,624) Equipment Rental - - - Insurance 32,985 40,592 (7,607) Licenses & Fees - 1,000 (1,000) Corporate Travel 1,200 1,500 (300) Relocation Expense - - - Dues & Subscriptions - - - Misc Expense 6,918 7,278 (360) Professional Fees - 1,000 (1,000) Printing & Stationary - - - Advertising 372 - 372 Small Equipment - - - Office Supplies 5,000 7,600 (2,600) Postage 750 - 750 Telephone/Long Distance 15,441 13,659 1,782 Resource Materials - 200 (200) Promoter Incentives - - Electricity 153,139 166,025 (12,886) Heating Fuel 102,747 83,000 19,747 Water & Sewage 780 1,200 (420) Waste Removal 5,820 5,289 531 Total Overhead 347,715 335,967 (12,200) 31 SMG FIVE FLAGS CENTER BUDGET - FYE 6/30/2010 OVERHEAD DEPARTMENT ACCOUNT TITLE ACCOUNT DESCRIPTION ITEMIZED AMOUNTS BUDGET OTHER CONTRACTED Gil Spence Wages ] 6,448 EXPENSES Other Expenses 18,448 BANK SERVICE 715 CHARGES 715 COMPUTER Mediacom - EXPENSE Misc Event Bookin 3,400 3,400 EQUIPMENT RENTAL Office Equipment/Postage Meter/Misc Copier Forklift INSURANCE SMG Policies: Commercial General Liability 14,535 Professional Liability 2,450 Boiler 1,200 Surity Bond 1,800 Workers Comp (Event Labor) Property & Other 13,000 F&B Liability Insurance - 32,985 LICENSES & FEES Misc - CORPORATE Corporate Travel 1,200 TRAVEL 1,200 RELOCATION EXPENSE - - DUES & SUBSCRIPTIONS Misc Employee Party MISC EXPENSE Amwred Car 960 Water 120 Payroll Processing 5,478 Checks 360 6,918 PROFESSIONAL Legal -Litigation - FEES Annual Audit PRINTING & Other general needs STATIONARY Stationary, envelopes, labels EXTYERMINATING 372 372 SMALL EQUIPMENT Misc. - OFFICE SUPPLIES Office Supplies 5,000 Posta a 750 5,750 RESOURCE MATERIALS - TELEPHONFJ LocaULong Distance 15,441 LONG DISTANCE 15,441 ELECTRICITY 153,139 153,139 HEATING FUEL (OiVGas/Steam) 102,747 102,747 WATER & SEWAGE 780 780 WASTE REMOVAL 5,820 5,820 TOTAL OVERHEAD 347,715 32 SiVIG FIVE FLAGS CENT'EIt EIIDGET ®FYE 6/30/2010 T EI2 EXPENSES Eudgets 2010 2009 Difference Rent 33 SNIG FIVE FLAGS CENTER ELTDGET - FYE 6/30/2010 OTHER EXPEIoTSE3 34 Five Flags Center FYE 6/30/2010 Addendum A Administrative Salaries & Benefit Bud et Summar De t Name Title Salary Benefits Taxes 401K Auto Bonus Total Executive General Manager 88,879 20,511 7,124 3,707 5,050 19,553 144,824 Administrative Asst 28,000 342 2,376 1,120 31,838 Receptionist - - - - - Subtotal Executive 116,879 20,853 9,500 4,827 5,050 19,553 176,662 Finance Director ofFinance - - - - - - Accounting Manager 51,139 7,820 4,150 2,046 - 65,154 P/R Clerk - - - - - - Subtotal Finance 51,139 7,820 4,150 2,046 - - 65,154 Marketing Director ofMarketing - - - _ - Marketing/Events Coordinator - - - - - - - Director ofSales - - _ _ _ _ Sales Manager - - - - - - - Subtotal Marketine - - - - - - - Operations Manager Operations Supervisor Housekeeeping/Set-Up Svsr 3/4 Operations Crew Chief Subtotal Operations Event Services Event Services Manager Technical Director Concessions Manager Subtotal Event Services Box Oftce Box Office Manager Ticket Sellers (FT) Ticket Sellers (PT) Subtotal BoxoCfice Total All Departments Trades Total 36,608 17,012 3,035 56,655 45,000 18,440 3,677 1,800 68,917 31,424 7,386 2,638 1,257 42,705 113,032 42,838 9,350 3,057 - - 168,277 42,000 7,814 3,447 1,680 54,941 58,476 18,741 4,708 2,339 84,264 30,238 7,462 2,547 1,210 41,456 130,714 34,017 10,702 5,229 - - 180,661 31,200 7,482 2,621 1,248 42,550 31,200 7,482 2,621 1,248 - - 42,550 442,964 113,010 36,322 16,406 5,050 19,553 633,305 0 0 0 0 442,964 113,010 36,322 16,406 0 5,050 19,553 633,305 35 Executive Finance Marketing Operations Event Services General Manager Administrative Asst Receptionist Subtotal Executive Director of Finance Accounting Manager P/R Clerk Subtotal Finance 88,879 - 24,211 3,789 113,090 3,789 51,139 - 51,139 - 88,879 28,000 3.35% 116,879 51,139 51,139 Director of Marketing - - Marketing/Events Coordinator _ _ _ Director of Sales - - Sales Manager - - Subtotal Marketing - - - Operations Manager 36,608 - 36,608 Operations Supervisor 42,056 2,944 45,000 Housekeeping/Set-Up Svsr 31,424 - 31,424 3/4 Operations Crew Chief - - - SubtotalOperations 110,088 2,944 2.67% 113,032 Event Services Manager 42,000 - 42,000 Technical Director 58,476 - 58,476 Concessions Manager 29,500 738 2.5% 30,238 Subtotal Event Services 129,976 738 0.57% 130,714 Box Office Box Office Manager Ticket Sellers (FT) Ticket Sellers (PT) Subtotal Box-Office Total All Departments 31,200 - 31,200 31,200 - 31,200 435,493 7,471 9.72°/® 442,964 36 Administration Receptionist 0 $ _ _ - Subtotal Electricians - - - - - Box Office Supervisor 730 - $ 12.24 8,935 109 811 9,855 Ticket Sellers 1,650 $ 10.29 ....16,979 207 1,510 18,696 Ticket Sellers 0 _ $ 9.82 _ _ _ _ Subtotal Engineers 25,914 316 2,321 - 28,551 Security Guards Open (Security Manager) salary - _ _ _ _ Security Guards 537 - $ 10.72 5,754 70 529 6,353 Subtotal Security 5,754 70 529 - 6,353 Concessions Supervisor 431 - $ 12.24 5,275 64 485 5,824 Bartender 368 $ 9.67 3,559 43 327 3,929 Stand Worker 1,770 $ 8.83 15,629 191 1,393 - 17,212 Subtotal Utility 24,463 298 2,204 - 26,966 Janitors/Custodial Crew Chief 1,036 $ 11.67 12,090 147 1,085 13,323 House Crew 2,511 $ 10.46 26,265 320 2,243 - 28,829 Zamboni Operators - $ 11.67 - - - - Subtotal Custodial 38,355 468 3,329 - 42,152 Event Staff House Manager 446 $ 11.62 5,180 63 476 - 5,719 Usher 2 1,264 $ 9.00 11,374 139 1,023 - 12,536 Usher 1 0 $ 8.34 - - - - - W and 0 $ 18.54 - - - - - Stage Hands 2,276 $ 11.56 26,305 321 2,246 - 28,872 Stage Hands 874 $ 10.46 9,145 112 829 - 10,086 Stage Hands 203 $ 9.27 1,884 23 173 - 2,080 Riggers 94 $ 13.01 1,216 15 112 - 1,343 Stage Hands 351 $ 15.30 5,363 65 493 - 5,921 Subtotal Casual 60,466 738 5,352 - 66,556 Total Operations Labor 154,952 1,890 13,735 - 170,577 170,577 37 Five Flags Center Addendum C ,EVEiVT SIJN/M.4RY Concert "A" Concert °'B'° Feld Public Ice Jim Nlc®onough City INeetings Family Shows City Events Rodeo H.S. Graduation Thunderbird Hocke Nlisc. Ice Special ®I m ics Number of Events 1 1 1 27 1 7 1 2 1 1 24 3 2 Attendance 1,175 2,317 3,000 3,672 1,100 - - - 2,700 6,400 20,400 225 100 TICI4ETINt's Gross Ticket Sales 39,300 72,050 55,670 14,027 31,900 - 45,050 - 51,700 - 135,000 - - Sales Tax (2,571) (4,714) (3,642) (918) (2,087) - (2,947) - (3,382) - - _ _ Tenant Receipts (36,729) (61,276) (41,622) - (29,813) - (29,472) - (48,318) - (135,000) - - ®IRECT EVENT INC® E Rentallncome 3,500 - - - 700 - - - 3,000 3,150 18,000 68,700 1,200 Reimbursed Expenses 7,150 12,100 8,575 - 3,600 - - 5,200 8,000 4,450 33,504 - 692 Actual Expenses (8,000) (12,150) (19,400) (4,023) (2,050) (280) (14 000) (3 600) (15 150) (5 530) (64 800) (9 900) (1 160) Total Direct Event Income 2,650 6,010 (419) 9,086 2,250 (280) (1 369) 1 600 (4 150) 2 070 (13 296) 58 800 732 ANCIt.1~412Y INC® E Suite Ticket Sales - - - _ _ _ _ _ _ _ _ _ _ Club Seat Ticket Sales - - _ _ _ _ _ _ _ _ _ _ _ Concessions/Catering 2,600 10,677 5,225 3,672 385 350 5,775 1,550 14,235 - 89,760 - 650 Novelties 588 2,375 - - 110 - 1,960 - - - _ _ _ Ticket Rebates 96 424 352 - 53 - 477 - 264 - _ _ _ Facility Fee 1,200 2,200 2,930 - 1,100 - 2,650 - 2,200 - 12,000 - - Premium Seating Upcharge - - - _ _ _ _ _ _ _ _ _ _ Parking - _ _ _ _ _ _ _ _ _ _ _ _ TOTAL ANCILLARY 4,484 15,675 8,507 3,672 1,648 350 10,862 1,550 16,699 - 101,760 - 650 T®TAI. EVENT INC®AAE 7,134 21,685 8,087 12,758 3,898 70 9,493 3,150 12,549 2,070 88,464 58,800 1,382 NET INC® E (Per Event) 7,134 21,685 8,087 473 3,898 10 9,493 1,575 12,549 2,070 3,686 19,600 691 38 Five Flags Center Atldentlvrds C EVEPIT SU~9M/ARY Iowa School Dog School DSO DSO Youth DSO School Chorale Games MIVIA DSO Dance ARusicals FBN Show Show Arena Pops Arts Trek Festival Theater Number of Events 1 1 6 2 2 2 1 1 1 2 1 1 1 Attendance 2,900 1,000 6,000 1,750 3,060 428 575 664 1,750 374 500 850 610 TICKETING Gross Ticket Sales Sales Tax Tenant Receipts ®IIZECT EVENT IIVC® ~ Rental Income Reimbursed Expenses Actual Expenses Total Direct Event Income ANCIt_I_Alav INC® E Suite Ticket Sales Club Seat Ticket Sales Concessions/Catering Novelties Ticket Rebates Facility Fee Premium Seating Upcharge Parking TOTAL ANCILLARY T®T.4I_ EVENT INC®nAE NET INC®NIE (Per Event) - 23,400 210,000 14,400 26,690 5,992 - 5,976 34,688 1,870 - - 17,250 - (1,531) - (942) - (392) - - (2,269) - - - (1,129) - (23,400) (210,000) (13,45$) (26,690) (5,600) - (5,976) (32,418) (1,870) - - (16,121) 3,600 2,000 8,700 2,000 5,800 - 4,000 650 2,100 1,300 650 1,475 1,000 3,900 3,600 17,400 4,600 7,220 1,700 6,235 900 5,100 1,750 915 975 2,417 (7,285) (7,600) (12,450) (4,200) (5,400) (1,000) (8,100) (850) (3 575) (2 000) (1 075) (1 600) (1 557) 215 (3,531) 13,650 2,400 7,620 700 2,135 700 3 625 1 050 490 850 1 860 3,980 9,350 750 1,225 1,224 - 3,581 66 225 - 50 - 2,440 - 350 - - - - - - - - - - 153 - 108 510 - 8 17 - 27 28 - - - 69 - 900 6,000 1,800 3,140 428 575 664 1,750 374 - 850 610 3,980 10,708 7,260 3,025 4,372 445 4,156 757 2,003 374 50 850 3,272 4,195 7,177 20,910 5,425 11,992 1,145 6,291 1,457 5,628 1,424 540 1,700 5,132 4,195 7,177 3,485 2,713 5,996 573 6,291 1,457 5,628 712 540 1,700 5,132 39 Five Flags Center Addeneiurn C EVENT SUIPAW6.4RY AMP RAOnStBf APOna BUDGET Truck Holida Pops Corned Theater Corned 6/30/2010 Number of Events 1 1 1 1 98 Attendance 3,200 1,700 2,600 444 69,494 TICKETING - - - Gross Ticket Sales 15,300 30,600 87,400 6,000 924,263 Sales Tax (1,001) - (5,718) (393) (33,634) Tenant Receipts (7-,150) (30,600) (81,682) (5,607) (842,803) ®BRECT EVENT INCO E - - - Rentallncome - 2,000 9,000 550 143,075 Reimbursed Expenses 16,350 4,730 5,275 1,000 167,338 Actual Expenses (24,251) (3,675) (10,360) (1,425) (256,446) Total ®irect Event Income (751) 3,055 3,915 - 101,792 APICILI~BRY INCOrtdIE - - Suite Ticket Sales - - Club Seat Ticket Sales - - - Concessions/Catering 6,400 220 6,400 1,687 172,477 Novelties 1,120 - 1,040 - 7,695 Ticket Rebates 264 90 230 25 3,040 Facility Fee 3,200 1,700 1,700 444 48,415 Premium Seating Upcharge - - - - Parking - - _ TOTAL ANCILLARY 10,984 2,010 9,370 2,156 231,627 TOTi4L EVENT INCOnIIE 10,233 5,065 13,285 2,281 333,420 NET INCO E (Per Event) 10,233 5,065 13,285 2,281 40