Mediacom_Rate Increase 9 7 09Mediacom
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August 3, 2009 ~ ~,
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Ms. Jeanne Schneider ~-' _ u~
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City of Dubuque {''
50 W. 13~' Street y G
Dubuque, Iowa 52001-4864 ~~ o
Dear Ms. Schneider:
As always, we continue to boost our Internet speeds to keep them faster than any other residential
service in your community. In fact, in the coming weeks, we will be announcing significant speed
increases for our most popular Mediacom Online high-speed Internet service.
Of course, these innovations and improvements come with a cost, and we continually strive to keep
expenses under control. However, our costs for programming, fuel and health care continue to
escalate, necessitating the price changes described below. To cover increased costs, we now find it
necessary to implement the following rate changes on our about September 7, 2009.
Product: Old Rate: New Rate: Net Chan e:
Mediacom Online w/ $ 45.95 $ 47.95 $ 2.00
Video or Phone
Mediacom Online $ 60.95 $ 62.95 $ 2.00
w/o Video or Phone
Customers currently on promotional rates will not receive this rate change until the expiration of
their respective promotional period.
In conjunction with the above referenced Internet speed increases and rate changes, Mediacom will
also be offering a $1 per month credit to any customer that agrees to move to our paperless
EcoBilling program.
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Mediacom Communications Corporation
6300 Council St. NE • Cedar Rapids, IA 52402
319-395-7801 • Fax 319-393-7017
On or about August 24, 2009, Big Ten Network - BTN, in high definition will launch on
channe1734.
In order to view high definition channels customers will be required to lease an HD converter
box or a cable card from Mediacom. These channels will be available to all Family Cable
customers at no additional charge who currently have an HD converter.
KWWF Channe121 has ceased operations and will be removed from the channel line up at this
time.
We look forward to continuing to serve you and your community's telecommunications needs. If
there are any questions please call me at 319-395-9699 ext 323.
Sincerely,
~.~ ~
Lee Grassley
Senior Manager, Government Relations