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Tri State Towing, PD towing vehiclesJanuary 27, 2003 Chief Kim Wadding Dubuque Police Department 770 Iowa Street Dubuque, IA 52001 Tri-State Towing & Recovery PO Box 932 Dubuque, Iowa Phone 563-583-9494 Dear Chief Wadding: It is to our knowledge that on January 26, 2003 an individual by the name of Chris summers was involved in an auto accident at 1 lth & Bluff St. It is unknown to us the circumstances of the accident, nor is it a concern of ours. What is a concern is how the Dubuque Police Departmem handled the care of the vehicle. Carl Summers (father of Chris) was notified of the accident. He advised the officer that he spoke with, his request to have Tri-State Towing tow the vehicle. He gave the same request to an officer when he was at Mercy Health Cemer, where bis son was taken for medical care. Carl Summers contacted Tri-State Towing at approximately 12:45 P.M. on January 26, 2003 regarding ltis vehicle. We regretfully had to inform Mr. Summers that Tri-State Towing was never called to tow the vehicle and our company did not have his vehicle in our possession. Mr. Summers contacted the Dubuque Police Department. He was informed by the Shift Commander that the vehicle did not have current proof of insurance coverage, therefore, Wenzel Towing was contacted. He was also told that Tri-State Towing did not have an Impound Lot. It is to our belief that an owner of a vehicle has the right to request a towing company of their choice, and it is the responsibility of the officer to inform the vehicle owner of their right. Tri-State Towing & Recovery has the ability to impound 15 vehicles inside, and 15 vehicles outside in the downtown area. Our company also has inside storage for 10 vehicles on. the west end of Dubuque. I have been involved in Towing & Recovery for over 26 years, we have top of the line equipment, have storage facilities, and carry higher insurance coverage than required by the City of Dubuque. This situation has happened many of times in the past and we have made documentation of these incidents. Our customers tell us they have requested Tri-State Towing and another towing company appears. If you or any of the officers or city staffhave any questions about our capabilities for quality service, or issues with our equipment or facilities, please contact Ken Runde or Leo Kennedy at the Dubuque County Sheriff Department, as we have been servicing the county needs for years. Enclosed are copies of letters sent to your department over the past years showing Tri-State Towing & Recovery's dedication and commitment to providing your department with insurance records required, and basic information to keep your department and dispatchers up to date on our company. Please review with your department the procedures on handling situations as this. As a tax payer in the Dubuque community, and as a business owner, my customers and my company have the right be treated fairly. If another customer informs me that they were denied their right to have services performed by the company of their request, we will assume the police department and the City of Dubuque has a bias opinion. We will contact our lawyer to file discrimination charges against the Dubuque Police Department and the City of Dubuque. Please feel free to contact me at 583-9494 if you would like to discuss this matter. Thank You. Sincerely, Douglas J. Beidler Owner Tri-State Towing & Recovery cc: Paul Fitzsimmons, Attorney at Law Terry Dug, gan, Mayor hgtke Van IVfilligen, City Manager City Council Members Tri-State Towing & Recovery Doug Beidter PO Box 932 Dubuque, Iowa 52004-0932 Phone 563-583-9494 Fax 563-588-3465 Email jbeids@mchsi.com June 02,2002 Sandy Hutchcroff Dubuque County Sheriff Department Dubuque Police Department 770 Iowa Street Dubuque, IA 52001 Dear Sandy, Enclosed is an updated insurance certificate for Tri-State Towino &Recovery owned by Doug Beidler. This certificate is required by your department to be on the rotation list for Tow Tracks that provide emergency services. Please review and if you have any questions or need further information, contact Doug or myself at 583-9494. To update your records, Tri-State Towing & Recovery is owned by Doug Beidler. We offer 24 hour emergency road service. We accept most motor clubs, mastercard, visa etc. Tri-State Towing can provide light aed medium duty towing & mcevery, Our 24 hour phone number is 583-9494. We enjoy working with your department. Please contact us if there is ever any questions or problems. We will do our best to accommodate your staff. Sincerely, Jedi L Beidler Tri-State Towing & Recovery TBS-STaTE PO Box 932 Dubuque, IA 52004-0932 Phone 319-583-9494 Fax 319-588-3465 September 03, 2001 Terry Lambert Dubuque Police Deparrmant 770 Iowa Street Dubuque, Iowa 52001 Dear Terry: Enclosed is an updated insurance certificate for Tri-State Towing & Recovery owned by Dong Beidler, This certificate is required by your department to be on the rotation list for Tow Tracks that provide emergency services. Please review and if you have any questions or need further information, please contact Doug or myself at 583-9494. We enjoy working with your department. Please contact us if there is ever any questions or problems. We will do our best to accommodate your staff. Sincerely Jodi Beidler Tri-State Towing TRl STATE TOWING PO Box 932 Dubuque, IA 52004-0932 Phone 319-583-9494 Fax 319-588-3465 September 03, 2001 Sandy Hutchcroft Dubuque County Sheriff Department Dubuque Police Department 770 Iowa Street Dubuque, Iowa 52001 Dear Sandy: Enclosed is an updated insurance certificate for Tri-State Towing & Recovery owned by Dong Beidlen This certificate is required by your department to be on the rotation list for Tow Trucks that provide emergency services. Please review and if you have any questions or need further information, please contact Doug or myself at 583-9494. To update your records, Tri-State Towing & Recovery is owned by Doug Beidler. We offer 24 hour emergency road service. We accept most motor clubs, mastercard, visa etc. Our direct phone number is 583-9494 24 hours per day! We enjoy working with your department. Please contact us if there is ever any questions or problems. We will do our best to accommodate your staff. Sincerely Jodi Beidler Tri-State Towing Tri-State Towing Doug & Jodi. Beidler P.O.Box 932 Dubuque, Phone 319.-583-9494 May 27 2000 Sandy Hutchcroft Dubuque County Sheriff Dubuque Police Department 770 Iowa Street Dubuque, Iowa 52001 Enclosed is an updated insurance certificate for Tri-State Towing & Recovery liability insurance coverage. This is required to be on the police and sheriff list of towing service providers. To updateyour records: Tri-State Towing & Recovery has 2 wreckers available 24 hours a day. We do have a flatbed service, and we accept most motor clubs, mastercard/visa etc. Our direct phone number is 583-9494, 24 hours per day. One note, just so the-dispatcher's are aware of this, there are 2 Beidler's in the towing business. Doug Beidler operates Tri-State Towing & Recovery, and Dennis Beidler operates Beidler Towing. We have had several of our customer's request Doug Beldler and Beidler Towing is dispatched. We truly understand that this is a easy mistake and we respect the stressful and sometimes tense situations the dispatchers are under. We just want to make them aware of this. It is similar to the A1 Steve, Russ Steve,and Burt Steve Towing Companies. We enjoy working with the dispatchers. Please contact us if there is ever any questions or problems. We will do our best to accommodate your staff. Sincerely, Jodi Beidler Tri-State Towing & Recovery Tristate Recovery Dubuque, Iowa 520044)932. 319 583-9494 or 590 9494 "We're the ones in the yellow tracks,' May 27, 2000 Terry Lambert Dubuque Police Department 770 Iowa Street Dubuque, Iowa 52001 Dear Terry: Endosedis an updated insurance certificate for Tri-State Towing & Recovery liability insurance coverage. If you have any questiom concerning this matter, please feel flee to contact Doug or I, at 583.4949 or 588-3465, If you need to contact our insurance agent for any other insurance informafion, please contact Jamie Vaassen at 557-5389. We enjoy working with the Dubuque Polic Department. Please contact us if there is ever any questions or problems. We will do our best to accommodate your staff. Sincerely, Jodi Beidler Tri-State Towing & Recovery P.O.Box 932 Dubuque. Iowa 52004-0932 Phone 583-9494 Fax 588-3465 October 28, 1998 Dubuque Police Department Attn: Assistant Police Chief Terry Lambert 770 Iowa Street Dubuque, Iowa 52001 Dear Terry Lambert: Enclosed you will find updated information for Tri-State Towing & Recovery. We have added several new motor clubs and Services for our customers. We are forwarding this information on to you, in the event that a situation involving stranded motorist may arise and need assistance. Please make this information available to your dispatchers. Thanks! Sincerely Yours, Douglas J. Beidler Tri-State Towing & Recovery TRI-STATE TOWING & RECOVERY Phone 583-9494 P.O. BOX 932 DUBUQUE, IOWA 52004-0932 June 21, 1998 Terry Lambert Dubuque Police Dept. 770 Iowa St. Dubuque, Iowa 52001 Dear Terry: Enclosed is a updated insurance certificate for Tri-State Towing & Recoverys' liability insurance coverage. If you have any questions concerning this matter, please feel free to call Doug or I, at 583-9494 or 588-3465, or if you need to contact our insurance agent for any other insurance information, please comact Larry Nedder at Cottingham & Butler Insurance, 583-7344. We enjoy working with the Dubuque Police Department. Please contact us if there is ever any questions or problems. We will do our best to accommodate your state. Thanks! Sincerely Yours, Jodi L. Beidler Tri-State Towing & Recovery