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2017 Year in Review Public Information Brochure Copyrighted February 5, 2018 City of Dubuque Consent Items # 26. ITEM TITLE: 2017 Year in Review Public Information Brochure SUMMARY: City Manager transmitting the City of Dubuque 2017 Year in Review Public Information Brochure. SUGGESTED DISPOSITION: Suggested Disposition: Receive and File ATTACHMENTS: Description Type 2017 Year in Review Staff Memo � �� ,. � �'� � The City of Dubuque's mission is to deliver 2 excellent municipal services that support urban living; contribute to an equitable, 0 / � �� sustainable city; plan for the community's future; and facilitate access to critical � human services. Progress was made 1 in 2017 on a wide variety of projects � and initiatives designed to fulfill that T mission. This publication features 7 � ` brief summaries of just some of the / highlights of 2017. I I � � • As part of a development agreement, Flexsteel is constructing a new • The lowa Economic Development Authority certified podions of the $25 million, 250,000 square-foot production facility in the Dubuque Dubuque Industrial CenterWest as a "development-ready"site, making Industrial Center South and will maintain a minimum of 200 jobs.Their it more marketable to national firms seeking a new location. current site on lackson St. will be redeveloped for light industrial use. • Cottingham& Butler announced it will invest$23 million and add 20 • The City supported an expansion project at Rite-Hite and downtown employees to its Dubuque staff overthe next three years. transformation projects induding the Key City Creative Center,Steeple • Heartland Financial USA, Inc.will spend approximately$L2 million for Square, 7 Hills Brewing Company, Fanny Stout House, 1812 Central remodeling and$860,000 in equipment,software,and fumishings at Ave., 1065 Jackson St., 210 Jones St.,and 1690 Elm St. the Roshek Building to accommodate at least 31 new employees. • The redevelopment plan of the South Port area,supported by an EPA Brownfields Area-Wide Planning Grant, was completed and will become a catalyst for the redevelopment efforts in the South Port. ,;�s �'� ' � ��v� ; ' � I � �i � � . W , � , � ,+. � . a��-4 �rRI � +-� �� ' t . `Y �u � ds�� -., � � � � 6� � � — .� �< � I � ��r • "Crimes Against Persons"dropped by 16.5%, "Crimes Against �-�� ""�-�' � � —=�_� ,�- _. � ., Property dropped 11.1%, and Dubuque saw an overall decrease � - � -�-- of 11 7% m FBI Uniform Crime Reports crime categories. �,`-� _ �R , � • Confirmed 'shots fired"calls were down from 33 in 2015 and 26 � ::� _, p� m 2 0 1 6,to 2 0 m 2 0 1 7. • The Dubuque Police Department is a member of an area multi- • Six mobile phone service providers(AT&T, i-Wireless,Sprint,T-Mobile, discipline Opioid Task Porce through which all officers received training U.S. Cellular,and Verizon)allow Dubuque residents to text 911 on on use of Narcan,an opioid inhibitor,and the dmg is being carried by phones with an active text messaging plan. most officers. • The Fire Department received a Mission: Lifeline EMS—Gold • The Bee Branch Creek Greenway was completed in luly 2017,three Achievement Award from the American Head Association for"Continued months ahead of schedule and$800,000 under budget. It was designed success in applying the most up-to-date evidence-based treatmentto to take on storm water during rain events and move it safelythrough improve patient care and outcomes." the area without flooding nearby properties. • The Fire Department implemented phase one improvements to the • NewSelf-ContainedBreathingApparatusunitsthatfeatureincreased dispatchaledingsystemtoautomaticallyaledthedosestfiredepadment capacityandbuilt-inthermalimagingcameraswereacquiredanddeployed unit,allowingdispatcherstocontinuetalkingtothe911callerandreducing tohelpDubuquefirefightersinsearchingforoccupantsduringafire. dispatchtimesby23%. • An additional 220 street lights were converted to LED lights in 2017. • The Fire Department installed new patient lifting devices on ambulances to improve the safety and comfod of patients. � . : i � iii � i • Six housing units were improved between September and December and • The City acquired eight abandoned properties in 2017. Four were over501ow-tomoderate-incomefamilieswereassistedinthefirstyear deconstructed,onewasrenovated,andthreeareunderreviewfor of the five-year Bee Branch Heatthy Homes(BBHH) Resiliency Pmgram action.An additional 14 properties are pending acquisition. that will see 277 homes impmved. • Eighty-six homes were inspected and 57 residences were made lead- • TheHousing&CommunityDevelopmentDepartmenYsRehabilitation safe,amorethan$12millioninvestmentinthecommunity,through Program assisted 22 first-time homebuyers,assisted with eight the Lead Hazard&Heatthy Homes Program. home repair projects,and issued 10 home rehab loans.Ten marginal • Economic development programs supported the addition of four housing properties were improved thmugh a partnership with Community units at 1804-1812 Central Ave., 12 units at 150llackson St.(Francis Housing Initiatives. Apadments on St.Mary's campus),and six units at 2062 White St. • The Washington Neighborhood Homebuyer Program benefited 21 units. • The International Property Maintenance Code adopted in 2016 has • Rental housing inspectors conducted 3,476 rental inspections, been a valuable tool for City staff to enforce on dilapidated propedies responded to 1,227 citizen complaints,and issued 53 municipal and to hold both propedy owners and tenants accountable,ensuring infractions for code violations. proper maintenance and repairs are performed as needed and blighted conditions are prevented whenever possible. i i � � � � � � � � i � � i i � . i • i . i • i • I • .�IMAGINE ouP�� • Dubuque'snewcomprehensive • TheCityreachedfive-yearcollectivebargainingagreementswiththe p(Q�(,�jOQ�T��N plan, "ImagineDubuque2037:ACall FirefightersAssociationandtheTeamsters,Transit,andOperating toAction,"wasadoptedfollowinga Engineersunions. � yearofcommuniTyengagementthat • TheBuildingServicesDepartmentbeganimplementationofan gathered over 12,500 ideasfrom more accessibilityauditfor publicfacilitiesto provide improved accessibility •�"�mh�� than6,000residentsandstakeholders. forallresidentsandcreateamoreequitablecommunity. ��+ � The lan serves as a olic mde for • New sofhvare/ rocessesfor im mved collaboration across Cit _- .� > 4 , � P P Y8 P P Y _ `. �` �� the community's physical,social, departmentsfor building permitting, plan reviews,rental licensing,and ��` .=. and economic development. lust inspectionswere launched and are improving services offered bythe asthe plan was built on community Building Services and the Housing departments. Thiswill eventually participation, partnershipsand allowuserstoapplyforpermitsandlicenses,reviewbuildingand collaboration will be the key to inspection records,and make payments for permits,licenses,and implementing the plan recommendations.The goal is inspections online. tocreateamoreviable, livable,andequitablecommunity. Formore • TheCity'srobustnetworksecuritypolicyandmonitoringresultedinno information,visitwww.cityofdubuque.org/ImagineDubuque. nehvorkcompromisesorintrusionsandthecontinuedsafeguardingof • TheCityselectedWellmarkBlueCmssBlueShieldasthethird-party customerinformation. administrator for the City employee medical plan.The projected savings • The Information Services DepartmenYs virtualization of servers at a for FY2018 total over$L2 million. 9:1 ratio resutts in one physical server housing nine virtual servers, • The Government Finance Officers Association of the United S[ates creating significant savings.The departmenYs use of storage area and Canada(GFOA) presented the City of Dubuque with the GFOA's networks has provided failover and redundancy achieving 99.99% DistinguishedBudgetPresentationAwardfortheCity'sbudgetforthe uptime. 12thconsecutiveyear. • StafffromtheCableTV,PoIice, Fire,andEngineeringdepartments • The GFOA also awarded the City of Dubuque a Certificate of passed the FAA exam to become certified remote pilots and incorporate Achievementfor Excellence in Financial Reportingforthe City's small unmanned aircraft systems(drones) into Cityoperations, comprehensiveannualfinancialreport(CAFR)forthefiscalyearended allowingfirstresponderstoquicklyandsafelyassessemergency lune 3Q 2016.This isthe 29th consecutiveyearthe City has received situations,engineering personnelto monitor large public infrastructure this recognition. projects,and public information personnel to utilize a bird's-eye • The Planning Services Department and GIS Office launched an vantage point to provide perspective on City projects. Interactive Zoning Map,an online web-mapping application that allows • Following the City's 2016 purchase of the Central lowa Water usersto zoom into an aerial photo of a property and receive parcel, Associatiods Vernon and Barrington Lakes water systems,the City address,and zoning information.Check it out at www.cityofdubuque. met all standards and permit requirements,constructed the necessary org/zoningmap. suppty connections,and connected these hvo systems to the CiTy's • TheCity'sResilientCommunityAdvisoryCommissionwascreatedand waterdistributionsysteminDecember2017, beginningtheprocessto commissionersappointedtoadviseCityCouncilregardingstrategiesto openuptheSouthwestArterialcorridortofuturedevelopment. create a more resilient communiTy. � . �_ : . `.�� S _ .��,� " . .r �I�� +. .... I I �� . � � � � � � � �� , , . ��,�� f� � . . � , i , � i � �y-��,� .- � y- � ' �� "�� ,_-'� �-� � �� '' �`.� ��_ • Eagle Point Park was listed in the National Register of Historic Places � a �•'�•y��` based on its local significance through association with broad pattems of �I SOLAR PANELS ON FIRE STATION ROOF Dubuque's history and the distinctive characteristics of its architecture. This listing extends eligibility forfederal and statetax benefits and solar panels were installed on six acres owned by A.Y. McDonald Mfg. grants.Since adoption of an Environmental Restoration Management Co.along U.S.61/151, nearthe 16th Street detention basin. Plan in February 2017,the City has amassed approximately$900,000 in • The lOth Annual Growing Sustainable Communities Conference, state and federal grants to implementthe plan. coordinated with three other regional conferences, brought 1,000 • Solar arrays were installed on the rooftops of five of Dubuque's six fire attendees to Dubuque to collaborate on sustainability initiatives. stations.Combined,the stations will avoid emitting approximately • The Dubuque Metropolitan Area Solid Waste Agency completed the 3,740 tons of carbon dioxide overthe life of the panels,orthe $3.2 million Cell 9 Phase III landfill expansion project at the Dubuque equivalent of the annual electric use of 425 homes. The project is Metropolitan Area Solid Waste Agency Landfill, adding 4-5 years of expected to reducethe City's costof each kWh of electricity used by landfill capacitytothe existing cell. more than 30%. • The Public Works DepadmenYs"star recyders"cart program was • Alliant Energy funded and completed construction of"solar gardens" expanded to customers who requested a cart.Atotal of 893 carts have at two sites in Dubuque to form the largest solar development in the been delivered since the program started in 2017. state of lowa.This project was conducted in collaboration with the • The City's FOG Program prevented 574,925 gallons of fats, oils,& City of Dubuque and Greater Dubuque Development Corporation. Over grease(FOG)from entering the sanitary sewer collection system in 15,000 solar panels were installed on 21 acres of City-owned property 2017, reducing the frequency of collection system maintenance and north of Humke Road in Dubuque Industrial CenterWest.Over 3,500 sanitary sewer overflows. � � � � � � e � : � � � 1 � u u � � . . � . � . � � � . � • The 2017 Municipal Equality Index, a ranking of municipalities across • As of lune 2017,609 students have enrolled in Opportunity Dubuque the country based on the indusiveness of their laws, policies,and since 2012 Thirty-four percent of enrollees for whom the group has services for lesbian,gay, bisexual,transgender, and queer(LGBTQ) data are racial and ethnic minorities; of the 452 graduates contacted residents,gave Dubuque 94 out of 100 possible points.The ranking is forfollow-up, 95% were successful in being employed orcontinuing based on 44 criteria covering nondiscrimination laws,the municipality their education within six months of completion; 408 of those 452 as an employer, municipal services, law enforcement,and the city graduates provided information on their race or ethnicity, and 27% leadership's public position on equality. identify as people of color. • The City's AmeriCorps Partners in Leaming partnered with 12 Dubuque • Nine local agencies received Purchase of Services Awards from the City, elementary schools to tutor 1,106 struggling readers in grades K-3 totaling over$92,000. during the 2016-2017 school yeac Thirty-fourAmeriCorps members • The GIS Office is working were placed as Academic Reading Tutors in 12 schools forthe current with Building Services, school yeac As of December 2017,theytutored 714 students and 205 Engineering,and Human `q� students have completed over 30 tutoring sessions. Rights departments to � • AmeriCorps also implemented an interactive reading program in 12 digitize the City's Americans _ '_ neighborhood parks through the Leisure Services DepartmenYs summer with Disabilities Act(ADA) '�� '>�1�, recreationprograms. compliancedocumentand , � • The lule Transit partnered with the Marshall Islands Health Project collecting information about � � � ' , to translate outreach materials, provide training on how to ride, and each City-owned building � _ '`• '�� provide grant-funded passes to individuals receiving healthcare and related information. �°� �"� through the program. The compliance project �� • Indusive Dubuque's"I'm a Dubuquer"campaign featured 45 is required bythe United !` � �" community members(and growing)of various identitiestellingtheir States Department � ' � � stories. See more at www.imadubuqueccom. of lustice,assuring - " • The My Brother's Keeper(MBK) Network improved data sharing govemment organizations among partners and between school and MBK partners; improved are making reasonable disaggregation of data to understand disparities in the local education efforts to make all facilities � system and other systems impacting youth of color;and collaborated on accessible to all citizens. a summer STEM program and a summer reading academy. . :-. . . �, �� - � � � � � . !;�iw: • Dubuque's Arts and Culture Master Plan Community Enactment • Leisure Services '�� + i Strategy was adopted by the City Council,and a task force and working Recreation Division: groups were formed to implement the plan. began resurfacing projects for both Sutton and Flora pools; used the • "From Philanthropy to Investment:Aligning Arts&Business Strategies "Rec&Roll"trailer at over 20 community and department summer to Support Economic Vitality&Growth,"the 2nd annual Arts&Business events for a successful first season;saw continued growth in program Luncheon,was held in November along with a "Business of the Arts" participation, marking a 52% increase over the last five years; seminar entitled, "Making a Living, Making Music." welcomed over 200 participants to the first Annual Bee Branch Fall • New diversity,equity, and inclusion measures were incorporated into the Festival;was awarded a new AmeriCorps grant specifically focused Arts&Cultural Affairs Special Projects and Operating Support Grant on teen activities for summer;and awarded 150 recreation program programs. scholarships for$125 each to low-income families. • The 2017-2018 Art on the River opening event included the second • Leisure Services Park Division:assumed management of the new Bee youth reception and tour and featured young local musicians. Branch Creek Greenway and new portion of Northwest Arterial trail • The Multicultural Family Center's(MFC) annual Taste of the World event from Holliday Drive to Chavenelle Road; purchased an additional nine featured cuisine from more than 30 countries and was attended by over acres of property adjacent to Valentine Park;formed a new partnership 1,300 people. with Dubuque Trees Forever;and finalized concept design and project • The MFC hosted career fairs/workshops and other events with John location for skate park at Flora Park. Deere Dubuque Works,Sedgwick,Sedona Staffing Services,Prudential, • The Five Flags Civic Center,owned by the City and managed by SMG, and other local employers. hosted 335 performances/events with total attendance of 80,393 in • The MFC's FutureTalk Teen Program marked its tenth year of working Fiscal Year 2017,a 12% increase over the previous year.The Leisure with teens from diverse backgrounds and providing environmental Services Department completed a tuckpointing project at Five Flags in education and work and service opportunities. 2017 and began an assessment and study to explore options for the • The Carnegie-Stout Public Library hosted 734 programs attended by future of the facility. over 22,000 people covering everything from crafts and technology • The Grand River Center,owned by the City and managed by Platinum to history and author visits. Nearly 28,000 people signed on to the Hospitality, hosted events on 342 days out of 365 days for 93% usage library's computers for internet access. The library's digital offerings and recorded 174,707 attendees(nearly 25%from out of town) in have grown to about 23,000 e-Books,over 28,000 videos, nearly 19,000 calendar year 2017.Carpeting was replaced in several sections of the audio books,and over 10 million digital songs. facility. � � � I . I ' . I 1 . 1 1 1 ' . � 1 I • Major progress continues to be made on the US52/Southwest Arterial accessibility is improved for those with disabilities in our community as project and it remains on schedule to be open to 2-lane traffic in well as for other pedestrians seeking to travel the streets and sidewalk late 2019.The reconstruction of English Mill Road was substantially safely and easily from obstructions. completed in 2017.The Military Road reconstruction project began in • The Dubuque Regional Airport is the second-busiest airport in lowa for April 2017 and is scheduled to be completed in the summer of 2018. overall aircraft operations and passenger counts have increased a total The City will learn if the additional 4-lane funding is approved by the of 13%over the past three years. American Airlines Daily Regional lowa DOT in June 2018. Jet Service now uses all 50-seat aircraft. Sun Country Airlines offers • Through a collaboration between the City, Greater Dubuque charterflights to three destinations:Biloxi, Laughlin, and Nashville. Development Corporation,and private sector providers,there continues • The City installed 160 new traffic and security cameras(105 new,55 to be improvement in carrier options, bandwidth, and resiliency of replacements),along with 12.7 miles of conduit,and 10.9 miles of fiber broadband for residents and businesses. In the past year the city has that will allow for future camera installation. more than doubled its available miles of conduit and fiber,which now • The 1FK water main extension project extended service alongJohn F. measures around 60 miles. Kennedy Rd.and Derby Grange Rd.to supply the Derby Grange and • The Jule extended weeknight evening bus service to 9 p.m.and Timber Ridge subdivisions.Approximately 6,500 feet of water main was implemented changes to daytime and Saturday service levels in August. installed, including 11 fire hydrants to improve fire safety. • Preliminary plans were submitted to lowa DOT for the Grandview/ • The Northwest Arterial Hike/Bike Trail was completed between University roundabout.Construction is planned for summer 2018. Pennsylvania Avenue and Chavenelle Road. • The Public Works Department repaved 7.63 miles of streets through • The Heritage Trail parking lot at US52 and the Northwest Arterial was its annual asphalt overlay paving program.With the installation completed, allowing hikers and bikers an additional spot to park and and upgrades to the ADA curb ramps made as part of this program, access the trail. � i i i i • i � I I i i • i i i i