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2017 Year in Review-Housing & Community Development Rental Licensing/Inspection Brochure Copyrighted April 16, 2018 City of Dubuque Consent Items # 6. ITEM TITLE: 2017 Year in Review-Housing & Community Development Department Rental Licensing & Inspection Services Updates Brochures SUMMARY: City Manager transmitting the 2017 Year in Review-Housing & Community Development Department Rental Licensing & Inspection Services Updates brochure SUGGESTED DISPOSITION: Suggested Disposition: Receive and File ATTACHMENTS: Description Type 2017 Year in Review-Housing & Community Development Department Rental Licensing & Inspection Supporting Documentation Services Updates ��"""•'��� �;v ,: -� ��+ •s- _. - � �,; L�?i� '.�' �y� ., ,��.�.... .g::--„� �-�'�n'�, ``—� � ,� . � 1+.: �a � - =--'� .-�.�.[(E :�_�,,.�R f_. l .i� r ���-���- �y�y��� 4 y �3 � r�'�� t �� F f 4y P"���<' ���i� �n�w*au�l�+. l > 1+.���6tG��� � ia��'i �C ��c. ./ ! N � ` lP ��A b 'Y � ��,� ..� �� RENTAL LICENSING & INSPECTION SERVICES UPDATES a��..n .._,,.---�c.�. 2017 YEAR IN REVIEW Housing providers and rental residents ♦ responded tothroughweb- share in responsibility to maintain based citizen support center rental units in compliance with all applicable codes and ordinances. ♦ Housing activities recorded (includes rental licensing and assisted housing initial inspections, Responsibilities of each can be found in the re-inspections, and complaint inspections not recorded following: in citizen support center) • International Property Maintenance Code (IPMC) ♦ Of 3,526 inspection activities, qualify . lowa code section 562A,the Uniform as required rental licensing inspections Residential Landlord and Tenant Law ♦ Applicationssubmittedfor • Private contract or lease ♦ At the close of 2017 the City had issued over for properties containing more than Approximately ofinspectionsresultincitations/municipalinfractionsbeingissuedforfailingtommplywith orders to mrrect. When citations were necessary,they are issued to the permn responsible for the violation. The breakdown of mde or nuisance violation citations filed by Housing inspection staff in 2017 is as follows TO HOUSING PROVIDERS TO RENTAL RESIDENTS TO PRIVATE HOMEOWNERS NEW FOR 2018 • Onlinepaymentoptionnowavailableforyour201Srentallicenserenewalathttps://aca.accela.com/dubuque Additional details on the back of this flyer. • The Housingand Community Development Departmentwill implement a newthree-tiered inspection policy.The new policy will allow inspection staff to increase resources focused on problem and nuisance properties.An additional Rental Housing Inspector position will be added to City staff in fiscal year 2019 to supportthese efforts. • W rbon monoxide alarms will be required in accordance with recently adopted lowa Administrative Code provisions found in chapter 211. The requirement will be effective July 1,2015. The requirement excludes dwellings that do not have fuel burning equipment/appliances or attached garages. New Software Update! NOW AVAILABLE ONLINE: The City launched a new software on June • Access information about rental licenses, building 1, 2017. The software is used by the permits, and inspections Building Services, Housing & Community . Apply for rental licenses and building permits Development, and Engineering Departments for licensing, permitting, and ' Pay rental licenses and building permit fees inspections. We are excited to roll out the Accela Citizen Access portal: Please excuse our progress. If you experience any technical difficulties while accessingthis newtool, please https://aca.accela.com/dubuque contact Ben at 563-690-6075to report issues or concerns UNDERSTANDING THE BASICS OF THE INSPECTION PROCESS rvonce of A notice of inspection is mailed to the property owner ortheir agent at least 7 days priorto a inspec[ion scheduled inspection. Property owners/agents may request to reschedule an inspection at no charge with 4S-hour notice. Inspectionsaretypicallyscheduledforuptoonehourperunit. Mostunitstakelesstimeto Inspec[ion complete; however, some larger units maytake longer. Duringthe inspection, inspectors will note any property maintenance code deficiencies and will diswss acceptable options for repair if necessary. Inspec[ion Following an inspection,the inspector will complete the inspection report and schedule a re- report inspection. Wheneverpossible,theinspectorwillworkwithahousingproviderand/orresidentto schedule re-inspections for a time and day that will workwith their schedules. On the scheduled date/time,the inspector will return to the rental unit to review all deficiencies Re-inspec[ions listed on the inspection report. If all repairs are acceptable,the inspection receives a passing grade and the unitwill have a next inspection due date of five years from the date that the unit passed. Thereisa $SOperdwellingunitchargeforinspections. Thefeeincludestheinitialinspectionandone Inspection fees re-inspection. Additional re-inspections and/or missed inspectionswill result in additionalfees being charged. All fees must be paid in full before an inspection is eligible to achieve a passing result. Formoreinformationonanyoftheinformation Rentallicensing & inspectionsse�vicesstaff: onthisflyer, pleasecontacttheHousing& . BenPothoff—RentalLicensing& Inspections5upervisor CommunityDevelopmentDepartmentat563- . TamiErnster—PermitsClerk 589-4231, visitourwebsiteat . BobBoge—GeneralHousing5pecialist www.citvofdubuaue.orz/housinz, and/or • Joe Kirk—Inspector subscribetotheHousing&Community • AlexRogan—Inspector Development Notify Me list at • TBD- Inspectorto be hired in 2015 www.ciriofdu buaue.orz/notifvme � General Rental Licensing Information _ Phone: 563-589-4231 � www.citvofdubuaue.ora/rlis O�PJR*IINRV