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Dubuque Main Street Update & Report on Changes and Other Police_Farmer's Market Copyrighted April 16, 2018 City of Dubuque Consent Items # 10. ITEM TITLE: Dubuque Main Street Update & Report on Changes and other Policy for Farmers' Market 2018 SUMMARY: Dubuque Main Street submitting update & report on changes and other policy for Farmers' Market 2018 letter. SUGGESTED DISPOSITION: Suggested Disposition: Receive and File ATTACHMENTS: Description Type Dubuque Main Street Letter Supporting Documentation D U B U Q U E MAIN STREET vo6g MpIN STREEi • OUBVOUE • IOWP • S�oai-y��p I563]SBB�yyoo � I563I58B�o6y5'FpX � WWW.DUBl10VEMAINSTREET.ORG April 10, 2018 Dubuque City Council Members City of Dubuque 50 West 13`h Street Dubuque, Iowa 5200]-4864 RE: Update & Report on Changes and other policy for Farmers' Market `]8 Dear Honorable Mayor and City Council Members: As your Contract Service provider for the Dubuque Farmers' Market, Dubuque Main Street (DMS) regularly evaluates our Market layout, policies and logistics. In prepazation for the upcoming 2018 outdoor market we have made a few significant updates and wouid also like to report on policy/rules decisionsthat have been assessed overthe pastseveral months. In bulleted format here are a few updates for you on these various topics: Afrer observing inattentive behavior by both pedestrians and drivers over the past four years, a free speech demonstration, and an act of nature knocking out our customized traffic light signalization for a couple weeks; we have worked with City staff to facilitate the closing of the Iowa & 12`h Street intersection. The reasoning and logistics of this change include: • Public Safety is the highest priority • The flow of the marketplace and consumer experience will be enhanced in the long term. • Maintaining access to the private, but FREE, 90+ parking-space Fischer-Company lot (negotiated yearly by DMS) was a MUST. Thus, the traffic limitations on the two blocks of 12�h Street will be barricaded and implemented as a "closed to through traffic"closure. • Our annual vendor survey indicated a super-majority(81%:9%, 1 I DNA) voted for the intersecrion closure. • Committee and staff further review resulted in a plan for implementation with the above- mentioned parking lot accessible. In addition, after four years of consideration and with the additional closing of] lt" Street for Market two years ago, all vendors 11`h Street & south will vend to the street: • This will help assure ADA Compliance • It will better allow pedestrian flow through market, improving on previous congestion • Peer markets have demonstrated increased sales after similar implementation, unifying consumer traffic patterns • This change should result in less tripping incidents by reducing consumer flow over curbs and ramps. A MAIN SiPEEi IOwA AF[IIIFiE D U B U Q U E MAIN STREET ao69 MAIN STPEET � �VBl101lE � lOWP � Saooa-�)�y �563)SB8�44�0 � [5631588-a6y5-Fq% � WWW.pl1BV�UEMAINSiREEi.ORG • Although we put more humans in the street, fire safety officials say people are moveable. Parked vehicles and trailers are not. Certain blocks of mazket will become less of a vendor parking lot and more of a mercantile. • This action was suggested for consideration by consultants in the fall 2014, proposed by our committee chair/board liaison, and discussed by committee at least since December 2014. After further observation of safety and accessibility issues escalating at market 2016, the change was endorsed by DMS board, our attorney & insurance provider. • We will likely look to implement this change in the 1100 block oF Iowa in 2019. As our market grows, with diverse consumers, DMS finds it necessary to expand our options and outreach to everyone in our community. We have received money from the USDA (Farmers Market Promotional Program), as well as Iowa Healthiest State (& their Food Insecurity Nutrition Incentive) grants, as well local business sponsorships. It is an expectation of these funders that we implement a market-wide program to enhance accessibility of locally produced food (&products) to everyone in the community, and thus, we introduced the token program that has received national and state recognition For its efficiency and growth. These grants and sponsors not only help to expand our payment methods, but also help to pay for marketing, which allows us to reach out to new market patrons. The Market Money program is a four-fold win: 1. Low-income families have access to healthy, fresh, foods. 2. The local farmers and vendors gain new customers, make more money, and sell more product/produce. 3. It keeps money in the local community. 4. It allows us to also help our vendors accept debit & credit payments from the general public without worrying about reliability of neither equipment nor fees for transactions. From 2016-2017 our Market Money program has increased 24% percent for SNAP and 44% for CrediUDebit transactions. Justification for having all vendors accepting the Market Money program includes: • It brings unity to our market, which was feedback from as vast majority of vendors, including in the 2017 Dubuque Farmers' Market survey. • Every week our market booth clerks report consumers retuming to the booth with frustration and confusion on their inability to use the tokens at all booths. P MqIN $iRFEiIOWP PiFILIPI[ D U B U Q U E MAIN STREET �o6gMAIN STREEi • DUBVOVE • IOWA • S�oa���)�p �563158B-y400 � 1563�588�o6y5'FA% � WWW.DUBU�VEMAINSTREET,OPG • Despite advice from New Orleans, Des Moines and Madison to make token acceptance mandatory, we decided to see how it went for three seasons. Through those seasons, our vendors have been reimbursed 100 percent of their transactions and we have not experienced any fraud. • We were down to a handful (about 5%) of vendors who still chose, through the end of last year, not to accept this payment method and as stated, our funders, our committee and our board have reached the decision that for the betterment of market, we need to make acceptance universal. • Vendors may sign up for ACH/Direct Deposit, allowing the money to be dropped into their account within 72 federal business hours. We charge no fees to our vendors, as our sponsors provide monies to cover these expenses. As always we appreciate the opportunity to manager this significant community asset on the city of Dubuque citizens' behal£ If anyone wishes additional information on DMS's Farmers' Market management, please contact us at 563-588-4400. Sincerely, ��---� ���c��-�. J ynn Pike Daniel L. LoBianco Farmers' Market Manager Executive Director cc: Mike Van Milligen A MPIN SiREEi IOWA AFFILIPiE