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Inclusive Dubuque Quarterly ReportCopyrighted April 30, 2018 City of Dubuque Work Session - Bottom # 1. ITEM TITLE: Inclusive Dubuque Quarterly Work Session SUMMARY: City staff and partners will conduct a work session on the Inclusive Dubuque quarterly update. SUGGESTED DISPOSITION: ATTACHMENTS: Description Type Inclusive Dubuque Work Session -MVM Memo City Manager Memo Inclusive Dubuque Update Staff Memo Presentation Supporting Documentation THE CITY OF Masterpiece on the Mississippi TO: The Honorable Mayor and City Council Members FROM: Michael C. Van Milligen, City Manager SUBJECT: Work Session — Inclusive Dubuque Quarterly Update DATE: April 27, 2018 Dubuque bilkEl �.nw,.rnxirxz� �111F 2007.2012 2013.2017 Human Rights Director Kelly Larson is transmitting the information for the Work Session on the Inclusive Dubuque Quarterly Update. IA/1144 Pt MicKael C. Van Milligen MCVM:jh Attachment cc: Crenna Brumwell, City Attorney Teri Goodmann, Assistant City Manager Cori Burbach, Assistant City Manager Kelly Larson, Human Rights Director THE CITY OF Dui Masterpiece on the Mississippi TO: Mike Van Milligan, City Manager FROM: Kelly Larson, Human Rights Department Director DATE: April 18, 2018 RE: Inclusive Dubuque Quarterly Update Dubuque bed AI ei,caCIty '111' 2007 • 2012 • 2013 This memo provides a written background of Inclusive Dubuque accomplishments since November 2017, and serves as a supplement to a presentation that will be offered by Inclusive Dubuque network partners at a work session on April 30, 2018. Background Launched in 2013, Inclusive Dubuque is a local network of leaders from faith, labor, education, business, nonprofit, and government dedicated to advancing justice and social equity in our community. The network began informally in early 2012 with less than a dozen community organizations and businesses beginning a conversation about the need for a collaborative effort around inclusion and equity in Dubuque. Today, the network consists of over 60 organizations and individual community members. Network members are focused on deepening their understanding of diversity, equity, and inclusion and take action to advance equity and inclusion in the community. An equitable and inclusive community is necessary if we are to meet our city's economic and cultural needs, as outlined in the City Council's goals and priorities. Partners within the network come together around a common agenda of advancing equity in our community and each contribute what they do best in the form of mutually reinforcing activities. Inclusive Dubuque Network—Accomplishments since November: Since our last work session with City Council in November, network partners have accomplished the following: • The Peer Learning Council has completed six months of a nine-month series of Best Practices workshops. Participants in the workshops have indicated an intent to work on the following projects within their organizations: o Expand menu options for employee luncheons to be more inclusive o Strategize on addressing turnover and finding qualified applicants o Get training on intercultural skills o Develop an internship or apprenticeship program o Bring what they are learning back to organization's leadership team o Explore resources to recognize biases and understand different cultural perspectives o Offer monthly learning opportunities for staff o Offer lunch and learns o Collaborate more closely with GDDC and DBQWorks on developing applicants with necessary skills o Find resources on communication for training • The Education Sector Group is examining equity tools, books, video, blogs, and trainings to assist with applying an equity lens and will be sharing capstone projects being worked on as a result of the Best Practices program. • The Housing & Neighborhoods Sector Group is being led by Tom LoGuidice (NAACP member) and Tom Smith (property owner). They are exploring what may be impacting the low number of property owners willing to accept housing vouchers. • The Arts & Culture group is planning a permanent display of the I'm a Dubuquer campaign. The I'm a Dubuquer campaign won an Addy award and a 365 award. • The Economic Opportunity Group is now being housed under Project H.O.P.E. and is working on addressing childcare barriers. • The Business Cohort is planning agenda for first meeting focused on the business case for addressing diversity, equity, and inclusion within local businesses • The Inclusive Dubuque Coordinator has begun collecting data from network partners on equity actions taken during 2017 for this year's Advancing Equity Report. • Quarterly meetings of the full network have resumed now that Best Practices is firmly underway. The first quarterly meeting was held on March 28 and focused on the perception survey completed by Loras College for the Greater Dubuque Development Corporation. At the City Council Work Session on April 30, the following network partners will present additional information on their institutional efforts to advance equity in education and to contribute towards an inclusive community: Clarke University, Travel Dubuque, and the Dubuque Community School District. City of Dubuque as a Network Partner — Accomplishments since November: The City of Dubuque has established the following organization -wide equity goals: • Goal #1: Advance equity through workforce recruitment and retention efforts • Goal #2: Advance equity through grant, contract, and purchased services agreements • Goal #3: Advance equity through service delivery and community engagement 2 • Goal #4: Advance equity through collective impact partnerships. Since November, the following has been accomplished: • The Equity Core Team has finalized goals and objectives for department level equity plans, along with guiding principles for advancing racial equity, and has provided an equity report to the City Manager. The team is working to develop a tool to assist managers in better responding to the equity questions posed in the City Council Policy Agenda Report. The team also provided leadership team with information on the importance of disaggregating data and is in the process of surveying the degree to which departments are currently using disaggregated data to determine the degree to which their services are working for all groups. • The Facilitation Team has developed and is currently implementing the four-day advancing equity workshop for teams seeking to develop equity plans for their departments or organizations, customizing the training to meet the needs of attendees. We have employees registered from the Library, Police Department, Clerk's office, Leisure Services, Planning, and Human Rights, and several attendees from the Dubuque Community School District and non-profits. Trainers participating are from Human Rights, Police, Multicultural Family Center, Housing, Water & Resource Recovery Center, and Public Works. The workshops for City staff in October and November included case studies focused on micro-aggression and implicit bias in the workplace, based in part on the results of department self-assessments. Team members are bringing learning back into their departments. Some examples: the Multicultural Family Center identifies and discusses equity issues at regular staff meetings; the Police Department continues to implement a communication and culture course with new recruits three to four times a year and is working on plans around department culture; the Housing Department is increasingly discussing equity as part of its daily work and would like to move towards something more intentional; the Public Works Department is beginning to develop a monthly conversation with staff on equity. • The Recruitment and Retention Team reviewed the job description for Training and Workforce Development Coordinator and developed a draft work plan for the position as part of preparation for the unfreezing of the position. • The Community Engagement Team reviewed the job description for Community Engagement Coordinator and developed a draft work plan for the position as part of preparation for the unfreezing of the position. An employee from the Fire Department and an employee from the Library have joined the community engagement team. • The Cash Out Team is meeting with contract and purchased service partners and potential grant recipients regarding reporting expectations and providing technical support. • Department Equity Plans and employee development: 3 o The following departments sent equity leads to attend the Government Alliance on Race and Equity convening in Chicago in April: Police, Library, Fire, Public Works, Leisure Services, Human Rights, o In addition, leaders from Human Rights, Housing, and Leisure Services were part of the Inclusive Dubuque delegation that attended the Policy Link Equity Summit. o Several equity team members also attended the Des Moines Civil and Human Rights Symposium called Blueprint for Building Community. At the City Council Work Session on April 30, the Transportation and Public Works Departments will present on their efforts to advance equity in the delivery of City services related to transportation. Action Requested This memo is background for the presentation that will be offered to the City Council by Inclusive Dubuque network partners on April 30 and is being provided for your information. No action is requested. cc: Katrina Farren -Eller, Inclusive Dubuque Coordinator, Community Foundation 4 INCLUSIVF dubuque Connecting People • Strengthening Community Inclusive Dubuque is a local network of community leaders from faith, labor, education and government committed to supporting an informed, equitable and inclusive community where all people are respected, valued and treated fairly. The Network provides equity learning opportunities, tools and community baseline data that support the continued development of a more informed, equitable and inclusive community where all people are respected, valued and engaged. Why a Network? No single organization can address systems change to affect complex issues like: • • • Eliminating racism in a community Educating the community's children, or Ensuring a skilled workforce A network takes a broad view of community problems, engages all sectors, uses long-term strategies, builds trust and encourages participation in decision-making to achieve systems change. Funders • City of Dubuque • Community Foundation of Greater Dubuque • Dr. Liang Chee Wee • Dubuque Area Chamber of Commerce • Dubuque Racing Association • Greater Dubuque Development Corporation • IBM • John Deere Foundation • Mercy Medical Center • Northeast Iowa Community College • Surdna Foundation 3 levels of Network Educational Goals and Strategies Individual Level: Foundational Shifts in Thinking and Acting Building Equity and Inclusion Skills Cultural Competency Training • Implicit Bias Training • Network Partner meetings Speaker Series Community Conversations Media Campaigns II 1 Institutional Level: Embedding Shifts in Thinking and Acting within Institutions • City's ICC Et Equity Workshop • Institutional Self - Assessments • Toolkits • Speaker Series • Business Cohort • Partner Stories • Advancing Equity Report • Institutional Climate Survey Structural Level: Institutions Collaborating around a Specific QOL Need • Sector groups • Network Health Survey • City-wide Climate Survey • Incident Response Plan Network Partners working at the Individual and Institutional Levels Clarke University: Kate Zanger and Rachel Daack Dubuque Community School District: Mae Hingtgen, Phil Kramer, and Stan Rheingans Travel Dubuque: Taylor Cummings, Becky Carkeek, Keith Rahe City of Dubuque: John Klosterman and Candice Eudaley r°,1 Clarke ... Dubuque COMMUNITY SCHOOLS SRAVEL witte Alas trpiece oii 1+it Mississippi Clarke JNIVERSITY Diversity, Equity and Inclusion Committee The Committee serves to cultivate a University environment that respects diversity, practices inclusion, and seeks equity. The committee seeks input, involvement and support from all members of the campus community. Professional Development: • Advancing Equity Using an Intercultural Approach, City of Dubuque Training, February 10, 24, March 10, 24, 2017 • Inclusive Dubuque, Best Practices Sessions, October 2017 — June 2018 • Inclusive Dubuque, Education Sector Group Goals: 1. Education and training for faculty and staff 2. Work with HR to build training into faculty and staff orientation 3. Assist offices and departments to develop equity plans and implement inclusive practices and policies. 4. Offer educational opportunities for students rJ Clarke UNIVERSITY www.clarke.edu Example of Network Engagement • Clarke faculty proposed mentoring program with Dubuque Senior High School. • Clarke faculty joined education sector group of Inclusive Dubuque. • Received support from DCSD administrators in education sector group • Piloted the program in spring 2016 with two mentors. • Recruited two additional mentor volunteers through school year 2016117. • Worked with Dubuque Senior and the ALC to learn more about the Check and Connect mentoring program done in Minneapolis. c Clarke www.clarke.edu Example of Network Engagement, Continued • Worked with ALC staff to revise the official mentoring program into one that meets our resources and abilities. • Recruited students to mentor within a 1 credit hour course or to volunteer only for 2017/18 school year. • Recruited six mentors total in the fall 2017 semester. • We have eight mentors this spring 2018. Four of the eight are Spanish speakers. • All mentors are returning in the fall except two who are graduating. Dubuque SCHOOLS Equity Initiative "Building Equity in Schools" To develop world class learners and citizens of character in a safe and inclusive learning community Essential Question: - Are we fulfilling our mission statement equitably? To answer that question - - At the district level and at the building level, we will review our equity data and practices then develop action plans to address areas of need. GOAL: - By June 1, 2018, the district and each building will have completed an Equity Review. Results of those reviews will inform building and district equity plans. "Building Equity in Schools" 2017-2018 - 1st Semester - Book Study - "Building Equity" • District team and building administrators • Discussions at District Leadership - Continued discussions at Principal meetings - Develop structure for building equity reviews • Basic structure informed by book • District adds guidance about what data pieces should be gathered and analyzed - Possible contract with consultant to provide technical assistance on definition of need and structure of process 2017-2018 - 2"d Semester - Building Equity Reviews completed by Building Leadership Teams - District Equity Review - Consultant works with Equity Director and Equity Coordinator to ensure accountability "Building Equity in Schools" June 2018 - Buildings develop plans based on information gathered and needs identified from Equity Reviews • What are you already doing well? • What do you need to change/implement? District develops district wide plan - Outreach with community partners 2018-2019 - Buildings implement plans Implementation of district wide plan • District Equity Advisory Committee forms and meets Continuous Quality Improvement • How will we know what we're doing is working? - Acknowledge the outcome, but focus on the process 2019-2020 - Continuous Quality Improvement • Decide interval cycle of building and district reviews • Amend process as necessary Equity Committee Equity Committee - February, 2018 • Representation: - Parents - Teachers - Multi -Cultural Family Center - Black Men's Coalition - City of Dubuque Human Rights - LGBTQ community - NAACP - Inclusive Dubuque Planning • District Strategic Plan - Action Step: • Challenge present practices as related to equity and inclusion to close the achievement gap (draft) - District Leadership and Equity Committee input • Equity Goal - Ensure all students have the needed supports to develop the ability to maximize their potential through the educational process (draft) • Next Steps - Implementation of district -wide plan • Priority Initiatives - Buildings implement plans - Continuous quality improvement/evaluation Thank you! Mae Hingtgen DCSD Learning Supports and Equity Liaison II 1 ti ti* a rcc'- 3 ec 33 33 3 d 33 33 L 3 92 I3:3 _':733 33 23 33 y33333393:3 an TY 92 I 333 33 337.73 73 33 M. --• .:. c " , �j :,� y',, ems?• -11 LEADING TOURISM DESTINATION, PROMOTION, AND DEVELOPMENTTO ENHANCE AND EXPAND THE DUBUQUE AREA EXPERIENCE OUR VISION CREATE WELCOMING AND FLEXIBLE FRAMEWORK To provide users (internal &external) with the tools to comprehend and disseminate the opportunities in our area to provide a positive and welcoming experience forall. • Enhance Traveler & Community Experience • Expand Customer Service • Increase Partnerships with Direct & Indirect Partners • Develop a Positive Internal Structure 'f RAVE ubuqu& ENHANCE TR#VELER & COMMUNITY EXPERIENCE CURRENT STEPS Create content around indusivity (videos, photos, editorial), create a directory of indusive amenities in the area, engage with users on multiple levels (translations, mobile friendly, etc.) • Filmed a Second Saturday featuring the Dreaming Allegiance Hip Hop Dance Crew • Filmed the Inspiring People Series with I'm a Dubuquer • Included I'm a Dubuquer features in 2018 Travel Guide • Beginning to include I'm a Dubuquer features on traveldubuque.com • Beginning outreach to various groups/organizations to collaborate on efforts • Translated 2018 Travel Guide (Chinese, French, Russian, Spanish, German) WHAT'S NEXT Catalog indusive amenities that can be shared with visitors via enhanced user experience online which will result in an extensive update to the website. UIIU Iltttrttttir. Mumma,. - ;:h > Thanks toits locationalong the • • - Mississippi,. Dubuque's economy, has been heavily influenced by the - waterway. Founder Julien.Dubuque ' •, quickly establishedrelationships with . - ' -the Mesquakie Indian Tribe which - • led io a -growing trade market. -While- . ' initially known for its fur.trading and• lead mining, settlers brought new . i su& as button. making, boa- .' •Cionand niillworking.'At the ' ' - turn -of the century, Dubuque's . ' • .- Millwork Districtwas.booming..' Thename Miss• comes from Te. Anishinaabe people �- who called the riven rdhichmeans• 'great liver'. SIXTEEN WAYS TO ISCOVER HE RIVER: RIVERFRONT ' DID YAKNOW? REINVENTION • ' .1, THEMSSISSIPPI RIVER IS 2,320 -Dubuque's connection to the river is evident. • - Wien you visitfle Pottbf Dubugue..The $406 millionriverfrontCeviraliiationhas - . • gainednationatresognitibn.Dubuquewas,' • namedfourth'BestAmericanRivet-fronton •• - IJSu,Today's, 1OBestcompoll. EEerience• - the reinvention bywelkin gtheMississippi• - • 'Wennelkthat connectsto the Heritage Trail, a 26 -mile trail syetern, • WETLAND* • ,WILDLIFE- • i'hewildlifethat can-be'seenalon,gthe . • Mighty Mississippi• ranges fromthernajeetic Bald'EagletotheGreatBlue Heron•.. • .-Theriverishometo260 species offish; '326.speeiesof birds• 145 species of, amphibrans, and 5D.species of mawmdlg' • Foran up glbse and -personal look, ttie. Natronal-MissiesippirRiver'Museurn . - , - &Jtquarium.ThisSmithsohian afjitiated • - . museurim is home to river otters, an alligator, ' . turtles,fish, stingraysandmore.. • • - - • • 1. NATIONAL MISSISSIPPI RIVER MUSEUM &AQUARIUM 2. WILLIAM M. BLACK DREDGE BOAT 3 ART ON THERIVER 4. MISSISSIPPIRIVERWALK • • 2 IT TAKES 90- DAYS FOR A• - • DROP OF WATER TO TRAVEL' ° - THEENTIRE LENGTH OF THE • MISSISSIPPI RIVER. • .FROM ,ITS SOURCE IN NORTHERN MINNESOTA TQ. - . THEGULF OF MEXICO, THE • MISSISSIPPJ RIVER DROPS -.•1,475FEET • A. THE MISSISSIPPI AND ' - MISSOURI RIVERS COMBINE - . TO FORM THE. LONGEST RIVER 'SYSTEM IN THEU,S.AND NORTH AMERICA: IT IS ALSO THE FOURTH LONGEST IN, THE 5.DUBUQUE WATER TRAIL 6. LOCK& DAMff11 7. AMERICAN LADY YACHT CRUISES 8. S. W.A. T. RIVER TOURS 9.RIVERBOAT TWILIGHT 10. CELEBRATION RFT t F Q: WHAT IS YOUR FAVORITE WAY TO INTERACT WITH THE MSSISSIPPI RIVER? A: Walling every dal on the riverwalk. Theview is ever-changing throughout the seasons and is gorgeous .The artwork on the river is also fun. Q: WHERE CAN SOMEONE FIND YOU ON THE WEEKENDS? A: Every day on therivenvalk. The view never gets old -so gorgeous! Park Farm W i nery or Sunset Ridge W i n ery - beautiful settings, good food, and wine makes for relaxation, conversation and laughs with friends. Whenever I have glen visiting from out of town, Park Farm is always on the 'must -do' list! LEARN MORE ABOUTTHE I'MA DUBUQUER CAMPAIGN FROM INCLUSIVE DUBUQUE BY VISITING 1•MADUBUQUER.COM 11. MILLER RIVERVIEW PARK 12. FINLEY'S LANDfNG 13. TONYROMA'S 14 CATFISH CHARLIE'S 15. STONE CLIFF WINERY 16. DUBUQUE MARINA & YARDARM 19 TRAVELDUBUQUE.COM HERE FROM A DUBUQUER: INDIGO CHANNING 0: WHAT IS YOUR FAVORITE THING TO DO IN NATURE IN DUBUQUE? A: Most of my interaction with naturc is at the rivcrwalk. but I love going to Minas of Spain and Swiss Valley. both. Swiss Vallcy has soma good trout fishing spots. They both have phenomenal interpretive centers cind greats trails to go hiking on. Inc historical info at Mines of Spain arc awesome to check out while exploring the trails. LEARN MORE ABOUT I'M A DUBUOUER TRANSLATE a EXPAND CUSTOMERSER'1� CURRENT STNS Update the current training model to include more resources around inclusivity. Enhance the one on one experience for visitors to the Welcome Center. • Examining the Customer Service Intel (CSI) Training Model to include niche handouts like Pet Friendly attractions/businesses • Implementing a pilot program for this updated model in the Welcome Center • Exploring the ability to offer translation services via technology in the Welcome Center WHAT'S NEXi Extend training to businesses in and out of the travel industry. INCREASE PARTNERSHIPS WITH DIRECTAND INDIRECT PARTNERS CURRENT S 1 Li -S Engage direct partners (travel industry) while also expanding the reach of Travel Dubuque to indirect partners (business industry). • Identify a list of potential partners in the DEI space, travel industry, and business industry • Engaged with the I'm a Dubuquer Partners • Outreach to local businesses identified as potential partners WHAT'S NEXT Continue to grow partnerships through a variety of collaborations and projects. DEVELOP A POSITIVE INTERNAL STRUCTURE CURRENT STNS • Identify and engage in practices that allow for the organization to continue to grow. • Developing a `Crisis Management Playbook' to be proactive in what could potentially be • cases for a DMO. (Internal and external crises.) WHAT'S NEXT • Continue to identify practices for growth. II 1 ti ti* a rcc'- 3 ec 33 33 3 d 33 33 L 3 92 I3:3 _':733 33 23 33 y33333393:3 an TY 92 I 333 33 337.73 73 33 M. --• .:. c " , �j :,� y',, ems?• -11 Equity in City Services: 2017-2018 Resurfacing Projects Title VI Analysis - Measuring Equity in 'Resident Impact THE CITY OF DUB1YJE Masterpiece at the Mississippi A collaborative project of the City of Dubuque Public Works & Transportation Services Departments BACKGROUND 120% o Asphalt Overlay Program: Asphalt resurfacing on high- volume roads or heavily deteriorated, lower -volume streets 100% o Project Prioritization: Geographic location + traffic volume + pavement condition rating 80% 60% V/0 41.inm Resurfacing Project Zones 14% 29% o Primary impacts: Residents, business owners and any mode (transit, bikes, cars) using the resurfaced streets Masterpiece on the Mississippi 20% 0% 71% 2017 2018 • Residential • Mixed-Use/Commercial PROJECT PRIORITIZATION: Pavement Condition Rating Pavement Scanning Van: Measures smoothness and cracking PCI = 100 AVERAGE STREET NETWORK PCI = 75.4 PCI = 10 PROJECT PRIORITIZATION: Pavement Condition Rating ti PCI = 100 Average Street NetworalifICI = 75.4 7,4 PCI = 10 Pia 100 20 'Excellent Good Fair Poor -71q —Ma tr— Very Poor - Faded 40% Drop in Quality 7$% of Life 40% Drop in Quality Spending $1 on preservation here,., _eliminates or delays spending $6 to 10 on rehabilitation or reconstruction here. 12% of Life 0 i 5 10 15 20 F • OWho is benefitting from the resurfacing projects? OAre the resurfacing projects disproportionately located in high-income, non -minority neighborhoods? Masterpiece on the Mississippi o Remix: Transit route -planning software + Title VI analysis engine Through innovative use of the Title VI and demographic overlay functions, a detailed Title VI report was generated for the Public Works resurfacing projects. PIP remix Dubuquo = + .` Public Works Rest. 1=1111— Alta Place Ashton Place Aurora Street Avoca St - Cherry to Decorah Balke Street Brunswick St - Davis to Gro... 36 lines 5548.9k 5,489 hours :r2ar 51,716 clay 17.16 hours ..cekday 255.52 miles ' weekday 80 stops, 646 ft apart 13,499 population 3,522 jobs 19.5% in poverty 10.8% minority TITLE VI ANALYSIS RESULTS 2018 2017 5,000 10,000 ■ Total Population Impacted 13,280 individuals positively impacted 31.5% low-income/minority 2,088 14,810 individuals positively impacted 34.3% low-income/minora °y 15,000 20,000 25,000 Low Income Minority WHAT DOES IT MEAN We prioritize our resurfacing projects based on geographic distribution, traffic volume, visual inspections, citizen input and pavement condition rating. We know there are limitations to how we receive roadway complaints. While we use objective pavement ratings and other related infrastructure conditions to develop the program, the Remix software provides data on the demographics we serve. This method works for making sure we're spreading the improvements throughout the community. Masterpiece on the Mississippi "People need to play an active role in addressing the issues that affect their lives." Grantmakers for Effective Organization - Do Nothing About Me Without Me: An Action Guide for Engaging Stakeholders