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City Manager's Office FY2020 Budget PresentationCity of Dubuque Copyrighted February 7, 2019 Public Hearings # 5. ITEM TITLE: SUMMARY: SUGGESTED DISPOSITION: City Manager's Office FY20 Budget Presentation Includes: City Manager's Office, Neighborhood Development, Budget Office, Personnel Department, Public Information Office, and Geographic Information System (GIS). ATTACHMENTS: Description City Manager's Office FY2020 Budget Outline Budget Office FY2020 Budget Outline Pesonnel Department FY2020 Budget Outline Public Information and GIS FY2020 Budget Outline Type Supporting Documentation Supporting Documentation Supporting Documentation Supporting Documentation City Manager -91- This page intentionally left blank. _92_ CITY MANAGER'S OFFICE FY 2018 FY 2019 FY 2020 % Change From Budget Highlights Actual Budget Requested FY 2019 Budget Expenses Employee Expense 966,916 1,096,210 1,135,096 3.5 % Supplies and Services 282,296 363,462 364,981 0.4 % Machinery and Equipment 9,000 405 4,950 1,122.2 % Total 1,258,212 1,460,077 1,505,027 3.1 % Resources Administrative Overhead Recharges 569,225 588,646 684,668 16.3 % Sustainability Conference 43,196 39,000 39,000 — % Misc. Reimbursements 13,300 4,790 8,400 75.4 % CDBG Charges 83,956 93,087 98,279 5.6 % Total 709,677 725,523 830,347 14.4 % Property Tax Support 548,535 734,554 674,680 (59,874) Percent Increase (Decrease) (8.2)% Personnel -Authorized FTE 9.77 9.77 9.67 Improvement Package Summary 1 of 6 This improvement level decision package request is for an increased match commitment to host the Green Iowa AmeriCorps program in partnership with Operation New View. Green Iowa AmeriCorps (GIAC) provides approximately 130 audits and 80 weatherizations annually, with significant percentages serving low-income families and others in need. They also organize an average of 60 community outreach and education events and engage hundreds of Dubuque volunteers around sustainability topics, including conducting educational programs at all of Dubuque's Title 1 elementary schools. Existing GIAC budget funds purchase weatherization supplies for the four -member team. In 2018, state legislative changes resulted in decreased funding of the program by investor-owned utilities. The requested $8,000 will be used for the local host site's increased required financial match as a result of those changes. Related Cost: $ 8,000 Tax Funds Recurring Related Revenue: $ 4,034 Administrative Overhead Recurring Net Property Tax Cost: $ 3,966 Property Tax Impact: $ 0.0016 0.02% Activity: Sustainability -93- Recommend -Yes 2 of 6 The improvement level decision package request is for purchasing two shirts for all employees on Leadership Team and City Council members to wear during the Iowa League of Cities conference which will be held in Dubuque in September 2019. During the conference, City of Dubuque staff and elected officials will act as representatives of the community. The visibility created by matching shirts will improve guests' ability to identify and approach City representatives These shirts would also be available to wear to work and to future events. Related Cost: $ 5,200 Tax Funds Non -Recurring Recommend -Yes Related Revenue: $ 2,623 Administrative Overhead Non -Recurring Net Property Tax Cost: $ 2,577 Property Tax Impact: $ 0.001 0.01% Activity: City Manager's Office 3 of 6 This improvement level decision package request is for conversion of the part-time Communication Assistant's workstation to an adjustable standing desk. In Fiscal Year 2018, the three full-time secretaries workstations were converted to adjustable standing desks. This workstation conversion has provided an ergonomic working environment. This improvement package relates to Financially Responsible, High Performance City Organization: Sustainable, Equitable and Effective Service Delivery. Related Cost: $ 2,000 Tax Funds Non -Recurring Recommend - Yes Related Revenue: $ 1,008 Administrative Overhead Non -Recurring Net Property Tax Cost: $ 992 Property Tax Impact: $ 0.0004 —% Activity: City Manager's Office 4 of 6 This improvement level decision package request is to upgrade the Management Intern/Fellow position from part-time (0.60 FTE) to full-time (1.00 FTE). The Management Fellow position was created in 2007, and a Fellow was shared with the City of Lancaster, WI through the International City/County Managers Association Local Government Management Fellows program. The position was frozen during the citywide hiring freeze and will be unfrozen in 2019. Hosting a full-time fellow will allow the individual to work with the City Managers Office and other departments to implement more complex projects and complete a greater body of work in a one-year time period. Hiring a fellow creates an opportunity for a recent MPA/MPP to contribute meaningful analytical, management and leadership skills to the City, while the program also serves as an apprenticeship program of sorts to recruit bright young professionals to the city management field. The fellow will assist city management staff in implementing practices of a High Performing Government and also assist in implementation of City Council priorities and special projects. This position would become full-time effective January 1, 2020. Related Cost: $ (5,372) Tax Funds Recurring Recommend -Yes Net Property Tax Cost: $ (5,372) January 1, 2020 Property Tax Impact: $ (0.0021) (0.02)% Activity: City Manager's Office -94- 5 of 6 This improvement level decision package request would fund emotional intelligence training for the City's Leadership Team (approximately 90 individuals). Emotional intelligence refers to the ability to identify and manage one's own emotions, as well as the emotions of others. The training focuses on developing employees' self-awareness, self-management, empathy, and relationship management. The skills covered in the training will assist leadership team members in communicating more effectively with their teams and providing high-quality customer service to all residents. Ateam of City staff will work with outside trainers to develop curriculum relevant to City operations that compliments other existing trainings, including new employee orientation, intercultural competency and equity trainings. Implementation of this training will assist in achieving the City Council goal of Financially Responsible, High -Performance City Organization and, and the outcome of Customer -focused City service delivery. Related Cost: $ 30,000 Tax Funds Recurring Related Revenue: $ 15,129 Administrative Overhead Recurring Net Property Tax Cost: $ 14,871 Property Tax Impact: $ 0.0059 0.06% Activity: City Manager's Office Recommend - No 6 of 6 This improvement level decision package request would fund a seasonal intern (NA -38) to work 10 hours per week to assist with scanning of documents and other clerical duties (+0.25 FTE or 520 hours annually). Related Cost: $ 7,827 Tax Funds Recurring Related Revenue: $ 3,947 Administrative Overhead Recurring Net Property Tax Cost: $ 3,880 Property Tax Impact: $ 0.0015 0.01% Activity: City Manager's Office Significant Line Items Employee Expense 1. FY 2020 employee expense reflects a 1.5% wage package increase. Recommend -Yes 2. The Iowa Public Employee Retirement System (IPERS) City contribution of 9.44% is unchanged from FY 2019 The employee contribution of 6.29% is unchanged from FY 2019. 3. The City portion of health insurance expense decreased from $1,193 in FY 2019 to $921 in FY 2020 per month per contract which results in an annual cost savings of $8,522 annually or 22.77%. 4. Overtime expense decreased from $10,000 FY 2019 to $3,400 in FY 2020 due to the frozen full- time Secretary position being filled January 1, 2019. FY 2018 Actual was $8,497. 5. Afull-time Secretary position was unfrozen January 1, 2019 creating $30,124 in additional cost in FY20. In addition, a part-time Management Intern position was unfrozen January 1, 2019 creating $16,806 in additional cost in FY20. -95- Supplies & Services Conferences is unchanged from $45,116 in FY 2019 to $45,116 in FY 2020. 7. Employee Recognition Luncheon expense is unchanged from $17,000 in FY 2019 to $17,000 in FY 2020. This line item represents both the employee recognition luncheon and the employee gift. 8. Pay to Other Agency increased from $44,290 in FY 2019 to $52,290 in FY 2020. This line item includes Special Events Grants for $3,500 ; Sustainable Dubuque Collaborative Community Grants for $25,000 ; and Washington Tool Library for $15,790. 9. Neighborhood Grants is unchanged from $24,560 in FY 2019 to $24,560 in FY 2020. This line item represents grants for neighborhood clean up and beautification, communications, neighborhood improvement projects and community building initiatives. 10. Consultant Services is unchanged from $48,000 in FY 2019 to $48,000 in FY 2020 based on actual cost of goal setting. This line item represents goal setting for City Council and department managers. 11. City Business Travel increased from $23,554 in FY 2019 to $26,754 in FY 2020 due to adding $950 for travel liability insurance and $1,000 for City Manager business luncheons in FY 2020. 12. Speakers/Programs is unchanged from $34,530 in FY 2019 to $34,530 in FY 2020. This line item represents the expense for the Growing Sustainable Communities Conference and is offset by the registration fees received for the conference. 13. Dues and Memberships decreased from $29,943 in FY 2019 to $28,442 in FY 2020. The decrease is due to a one-time improvement package in FY 2019 for the recertification fee for Dubuque to continue to participate in the STAR Communities rating system (44,000) and an increase of $2,200 for a membership to the National Forum for Black Public Administrators (+$2,200). 14. Education and Training decreased from $24,880 in FY 2019 to $15,505 in FY 2020. The decrease is due to a one-time improvement package in FY 2019 for three employees to attend the Denver Peak Academy (411,000). Machinery & Equipment 15. Equipment replacement items include ($4,950): Administration Smartphones (3) $ 1,050 Desk Chairs (2) $ 3,300 Wireless Headset (1) $ 200 Chair Mats (4) $ 400 Total Equipment $ 4,950 -96- Revenue 16. Various Program Fees unchanged from $39,000 in FY 2019 to $39,000 in FY 2020 based on FY 2019 Budget. This line item represents the Growing Sustainable Conference registration fees. 17. Revenue received from Enterprise Funds for administrative overhead charges has increased from $588,646 in FY 2019 to $684,668 in FY 2020. _97_ CITY OF DUBUQUE ORGANIZATIONAL CHART Citizens of Dubuque City Attorney Library Management/Legislalive Sustainability Arts & Cultural Affairs Ambulance Services Emergency Management Elected by the Citizens of Dubuque City Council City Manager's Office Budget Economic Development Engineering Department Fire Department Housing & Community Development Information Services Personnel Police Department Public Works Water Department Appointed by the City Council -98- City Clerk Building Services Emergency Communications Finance Health Services Human Rights Leisure Services Planning Services Public Information Office Transportation Services Water & Resource Recovery Center Airport Neighborhood Development Human Relations Civic Center Training & Workforce Development Grand River Center Multicultural Park Oivision Family Center Recreation Division Cable TV Parking Division Apppointed by the Library Board of Trustees Geographic Information Systems Transit Division Appointed by the Airport Commission This page intentionally left blank. -99- CITY MANAGER'S OFFICE The City Manager's Office plans, organizes and manages all activities of the City organization so as to provide leadership so that all City Council priorities, policies, and programs are successfully implemented and effectively managed. This includes the City Council Policy Agenda and Management Agenda to assure quality public services are responsive to the citizens and that we operate as a High Performing Organization. City Manager's Office Management/ Administrative/ Legislative Sustainability Neighborhood Development SUCCESS IS ABOUT PEOPLE, PLANNING AND PARTNERSHIPS LEADING TO OUTCOMES PEOPLE • Establish a culture of quality customer service and deliver services that exceed citizen expectations. • Invest in staff development to improve leadership capacity and increase leadership effectiveness • Attract, engage and retain a high quality, creative and diverse workforce • Promote and invest in employee health and safety PLANNING Work with all City Departments and Divisions to perform the duties and responsibilities specified in the City Charter to ensure economic prosperity, environmental/ecological integrity and social/cultural vibrancy exist throughout the community and are incorporated into daily activities. PARTNERSHIPS • Develop and foster over 50 Local, State, Regional, Federal and National partnerships to implement the City Council's community vision. • Increase citizen engagement in local governance processes ■ Develop team -processes that lead to innovative solutions for communi4y challenges and opportunities -100- S900,000 $800,000 S700.000 $600.000 S500.000 S400.000 S300.000 5200.000 5100,000 50 CITY MANAGER'S OFFICE FY 2018 FY 2019 FY 2020 Full -Time Equivalent 9.77 9.77 9.67 Resources and Property Tax Support Administrative OH Recharges Suslainability Misc. Reimbursements 1�# CDBG Charges Property Tax Support ■ FY 2018 FY 2019 FY 2020 The City Manager's Office is supported by 9.67 full-time equivalent employees, which accounts for 75.42% of the department expense as seen below. Overall, the departments' expenses are expected to increase by 3.08% in FY 2020 compared to FY 2019. Employee Expense Supplies and Services Machinery and Equipment Expenditures by Category by Fiscal Year $966,916 $1,096,210 1 $9,000 $405 $4.950 $282,296 $363,462 $364,981 $0 $200,000 $400,000 $600,000 $800,000 $1,000,000 FY 2018 FY 2019 1 FY 2020 -101- CITY MANAGER'S OFFICE Management/Administrative/Legislative Overview The City Manager is employed by the City Council to serve as the chief administrative officer of the City. In that capacity the City Manager is responsible by virtue of the Code of Iowa for all personnel functions, enforcements of all laws, advising the City Council, delivery of City services, supervision of all construction contracts and development agreements, financial management and conducting the general business affairs of the City. Management promotes the City's interests in legislative affairs, grant opportunities and active engagement in city activities for employees and the citizens of Dubuque. The City Manager's Office works with over 50 Local, State, Regional, Federal and National partners to implement the City Council's community vision, policy agenda and management agenda and to serve as an active participant in various economic and community development initiatives. These efforts are organized around team building efforts that improve the productivity, efficiency and transparency of city operations as well as partner organizations. This is done by building trust, encouraging team work, removing organizational and interpersonal barriers, which block effective accomplishment of objectives, improving internal communications and building management and interpersonal skills and capability. ManagementlAdministrativelLegislative Funding Summary FY 2018 Actual FY 2019 Budget FY 2020 Requested Expenditures $1,009,600 $1,093,595 $1,133,176 Resources $500,303 $519, 071 $606,294 Management/Ad ministrativelLegislative Position Summary FY 2020 City Manager 1.00 Assistant City Manager 2.00 Office Manager 1.00 Secretary 2.00 Communications Assistant 0.00 Management Intern 1.00 Intern 0.25 Total Full -Time Equivalent Employee's 7.25 -102- CITY MANAGER'S OFFICE Highlights of the Past Year • Dubuque was re -designated an Iowa Great Place, this time for the Driftless North End. The designation will open opportunities for funding for projects completed in the district in the next three years. • Through the International City Managers Association (ICMA), Dubuque hosted environmental management fellows from Myanmar, Brunei, Thailand, Malaysia and Vietnam. Dubuque also hosted a delegation of municipal and community leaders from the Ukraine to learn about developing local governments and economic development. • The City partnered with Cartegraph to conduct a two-day High Performing Government training for 40 City staff. The training, which will be built upon through the City's EPIC team, laid the foundation for process improvement, innovation, and cross -department collaborative projects. • The U.S. Environmental Protection Agency (EPA) Region 7 awarded the City of Dubuque the LEAFS Award in April 2018 for excellence in site reuse for the construction of the Jule Operations and Training Center at the former Peoples Natural Gas Co. EPA Superfund site. • The Iowa Chapter of the American Planning Association (APA -Iowa) presented the City of Dubuque with the 2018 APA -Iowa Environmental Planning Award for the Upper Bee Branch Creek Restoration Project on 10/18/18 • The City received $200,000 State of Iowa REAP grant for Four Mounds Park: Ecological Restoration and Site Accessibility • The City received a $185,00 in Iowa Dept of Natural Resources Sponsored Project funds for Eagle Point Park Environmental Restoration. • The City received $200,000 EPA Brownfield cleanup grant for the Blum property. • The City received $133,507 HUD grant for the Family Self -Sufficiency program. • The City was awarded $2,999,968 in Lead Based Paint Hazard Reduction grant program funding and $581,000 in Healthy Homes Supplemental funding. • The City received $800,000 in federal ICAAP funds for the STREETS program. -103- • The City received the Bus and Bus Facilities Infrastructure Investment Program USDOT federal transit grant for $1.9 million for buses and transit technology for the Jule and intermodal facility. • The City of Dubuque will have the entire four lane construction and paving of the Southwest Arterial completed by 2020 with additional cost of paving valued at an additional $16 million in funding. Future Initiatives • Continue efforts to address issues of equity, diversity and inclusion, including partnerships with Inclusive Dubuque and other public and private sector organizations. • Continued implementation of the City's open data and open performance measure transparency tools, and other efforts to create a High Performance Organization, including memorandum of understanding with Cartegraph. • Continue efforts to improve the City's response performance rate of citizens issues. • Continue to advance City partnership with county, state and federal governments to deliver programs, policies and appropriations for Dubuque residents. • Continue to work collaboratively with City private sector and non profit partners to realize City Council goals and priorities. • Complete resident survey to identify opportunities for improving customer service and create a community of choice for all residents. • Host 2019 Iowa League of Cities Conference in Dubuque, an opportunity to showcase our community to over 1,000 visitors. • In partnership with the Human Rights Department, revitalize New Employee Orientation to ensure all new City employees are equipped with information necessary and supported to provide high-quality service to residents. -104- Performance Measures Management -Activity Statement Provides oversight and coordination of daily operations to translate City Council goals and priorities into active programs in the most cost effective manner possible. Goal: Robust Local Economy Outcome #1: Maintain a competitive tax rate that minimizes the tax burden of citizens Dubuque has the second LOWEST taxes per capita in the state. Dubuque's proposed FY19 rate is 2.71 % less than the FY18 rate. The highest ranked city (Council Bluffs) is 68.98% higher than Dubuque's taxes per capita, and the average is 44.3% higher than Dubuque. Did you know? The tax rate in 1987 was $14.56 per thousand compared to proposed FY20 rate of $10.36 per thousand. The FY1987 rate is 28.9% higher than the proposed FY20 rate. 62% of your city property tax is spent on public safety, public works and infrastructure. Outcome #2: Provide the resources, tools and partnerships to insure the successful implementation of the City Council Goals & Priorities To minimize financial risk, provide fiscal diversity and hold in check the property tax burden, the City aggressively pursues federal, state and private funding to assist in the implementation of the annual Policy Agenda. In the FY20 budget 78% of budgeted revenue comes from Intergovernmental revenue, charges for services and miscellaneous revenue while budgeted revenue from taxes is 22%. Outcome #3: Maintain an efficient citizen response rate Just as actively engaged employees are more productive and committed to the success of their organizations, highly attached residents are more likely to actively contribute to a community's growth. There is also a positive correlation between community attachment and local economic success. -105- FY 2015116 Actual FY 2016/17 Actual FY 2017/18 Actual Average time to resolve a citizen issue - City Manager's Office 12.37 days 12.37 days 9.822 days Percent of issues resolved in 10 days or less - City Manager's Office 73% 73% 83% Average time to resolve a citizen issue - All Departments 10.16 days 10.16 days 18.37 days Percent of issues resolved in 10 days or less - All Departments 82.18% 82.18% 76.59% Percent of issues resolved in 30 days or less - All Departments 92.5% 92.5% 86.95% -105- Outcome #4: Make Dubuque a desirable place to live, work and play. The City of Dubuque is committed to serving our citizens by creating an atmosphere to ensure that Dubuque remains a community where everyone has a balance of means, opportunity and avenues of support to prosper. The City of Dubuque's transition to a more data driven organization translates into a high performing organization focused on outcomes and community. Did you know? Today there are over 60,000 people working in Dubuque County as compared to 37,608 in 1983. The population in the United States is projected to increase by 28 million people in the next 10 years and 124 million people by 2060. In 2016, Forbes.com featured Dubuque as among the best places in America to climb the economic ladder to success. In 2016, Dubuque also received first place by the National League of Cities for our work in developing creative and effective programs to improve cultural diversity. In 2015, MoneyGeek also ranked Dubuque 38th out of 29,260 US cities of the "Best Small Cities to Make a Living." In 2017, Alot Travel ranked Dubuque #12 on its list of the "30 Best Small Cities in the United States". Dubuque was the only Midwestern city in the top 20 and one of just two Iowa cities to make the list. -106- CITY MANAGER'S OFFICE Sustainability Overview The Sustainable Dubuque vision, as identified by a community -led task force in 2006, is as follows: "Dubuque is a viable, livable, and equitable community. We embrace economic prosperity, social/cultural vibrancy and environmental integrity to create a sustainable legacy for generations to come." The Sustainability Office provides education, outreach, and coordination on sustainability issues and activities both within the City organization as well as to the various stakeholders, business and citizen groups that comprise the Dubuque community. The Sustainable Community Coordinator works directly with city departments to ensure capital projects and operating programs meet the sustainability vision identified by the City Council and builds partnerships between the City of Dubuque and national, state and local entities to further sustainability initiatives and to strengthen local leadership in this arena. SUSTAINABLE DUBUQUE viable • livable • equitable The Sustainable Community Coordinator manages the Green Iowa AmeriCorps program, which provides audit, weatherization, and energy-related education services to the community. Sustainability Funding Summary FY 2018 Actual FY 2019 Budget FY 2020 Requested Expenditures $103,445 $192,848 $194,389 Resources $124,572 $112,815 $120,894 Sustainability Position Summary FY 2020 Sustainable Community Coordinator 1.00 Sustainable Dubuque Intern 0.42 Total Full -Time Equivalent Employee's 1.42 Highlights of the Past Year • The Resilient Community Advisory Commission completed its first year of work, utilizing the STAR Communities rating and other data to advise City Council on resiliency strategies. • The City and Community Foundation of Greater Dubuque received a Partners for Places Equity Grant. The purpose of the grant is to build the skills, knowledge, and -107- capacity of City departments and non-profit organizations located in the Washington Neighborhood so that they can better engage with traditionally disengaged and underrepresented populations in our community. • The City received the Municipal Climate Adaptation Report via a partnership with the University of Nebraska Lincoln which gives us important climate -related data to base future decisions on. • The Iowa Clean Cities Coalition delivered a fleet analysis to the City of Dubuque to guide our transition to alternative fuel vehicles. • Sustainable Dubuque Community Grant requirements were updated to include an equity and inclusion focus, and bonus points were added to the scoring process to better align funded projects with City Council- and Resilient Community Advisory Commission -identified priorities. • The 11th Annual Growing Sustainable Communities Conference attracted nearly 500 attendees to Dubuque. Future Initiatives • Completion of 2019 STAR Recertification. • Update to the 50% by 2030 Community Climate Action & Resiliency Plan to include both mitigation and adaptation strategies. • Continued implementation of energy efficiency strategies and exploration of solar installation on City facilities to decrease municipal utility bills and emissions. • Partner with Iowa Clean Cities Coalition to begin transition to municipal alternative fleet. Investments needed include vehicle replacement and charging/fueling infrastructure. Performance Measures Sustainability - Activity Statement Coordinate, facilitate, and implement sustainability initiatives, including capacity building for the community and technical guidance for the City organization, to assist Dubuque in becoming a more sustainable city, environmentally, socio -culturally, and economically. -108- CITY MANAGER'S OFFICE NEGoal: Partnership for a Better Dubuque Outcome #1: Partner for sustainability_ Through the Sustainable Dubuque Community Grants program, increase the number of opportunities for residents, businesses, and non -profits to lead efforts to become a more viable, livable and equitable community. This measure tracks the number of Sustainable Dubuque Community grants given, which must focus on at /east one Sustainable Dubuque principle and include a component of community education or engagement_ Each grantee is required to report on community impact, a sample of those impacts is below The Dubuque Urban Farm provided CSA (community -supported agriculture) shares to 22 families. For 20 consecutive weeks, these families each received a box which contained 4-6 types of vegetables, local eggs, spices, recipes, and other miscellaneous ingredients to help turn the vegetables into a meal. The project's top priority was to provide easier access to fresh vegetables to low- income community members, both by making CSA shares affordable, and by teaching members to grow and process their own food. Four Mounds received funding to train hard -to -employ adults in the restoration trades, using projects at their historic location. Projects included window and door restoration of the hog shed, rebuilding doors and trellises and painting the chicken coop. Goal: Financially Responsible, High Performance Organization/-; Outcome #2: City government use of sustainable practices in daily operations. Adopting sustainability practices in a variety of ways helps to save citizens money, protect the environment and improve the quality of life for residents_ City staff continue work to implement the Integrated Pest Management program. In the last year, one additional park was added to our Pesticide -Free Parks program. Total number of chemical applications in parks was reduced from 108 in 2016 to 50 in 2017 (note that favorable weather assisted in reaching this number). Additionally, best land management practices have -109- FY 2014/15 Actual FY 2015/16 Actual FY 201 6/1 7 Actual FY201 7/1 8 Actual Number of awards given (as percent of total applications received) 25 (56%) 15 (50%) 12 (50%) 17 (77%) The Dubuque Urban Farm provided CSA (community -supported agriculture) shares to 22 families. For 20 consecutive weeks, these families each received a box which contained 4-6 types of vegetables, local eggs, spices, recipes, and other miscellaneous ingredients to help turn the vegetables into a meal. The project's top priority was to provide easier access to fresh vegetables to low- income community members, both by making CSA shares affordable, and by teaching members to grow and process their own food. Four Mounds received funding to train hard -to -employ adults in the restoration trades, using projects at their historic location. Projects included window and door restoration of the hog shed, rebuilding doors and trellises and painting the chicken coop. Goal: Financially Responsible, High Performance Organization/-; Outcome #2: City government use of sustainable practices in daily operations. Adopting sustainability practices in a variety of ways helps to save citizens money, protect the environment and improve the quality of life for residents_ City staff continue work to implement the Integrated Pest Management program. In the last year, one additional park was added to our Pesticide -Free Parks program. Total number of chemical applications in parks was reduced from 108 in 2016 to 50 in 2017 (note that favorable weather assisted in reaching this number). Additionally, best land management practices have -109- been added to the contracts the City manages for City -owned farmland, and a new Controlled Grazing Livestock ordinance enables all landowners in Dubuque to use goats and/or sheep as a sustainable alternative to chemical or mechanical management of land. Lastly, in April 2017, the City launched the Adopt A Spot program which engages volunteers in helping to clean up and maintain our parks, streams, and stormdrains. t,. Goal: Sustainable Environment -ICA Outcome #3: Reduce the community's carbon footprint 50% below 2003 levels by 2030. The 50% by 2030 Community Climate Action & Resiliency Plan is a non-binding, voluntary effort to identify opportunities to reduce Dubuque's community GHG emissions. The plan provides information to inform goal -setting and budget decisions, provides an adjustable roadmap to achieve the 50% goal, and provides community education about Dubuque's GHG emissions. Res NG 9% 2003 Baseline Indust NG Comm NG 3% 7% Transport alien 23';. Indust Elec 289.. Cori Elec 8% Total: 1 ,241 ,729 mt CO2e NOV Res Elec 15% LFG 7% Res NG 11% Indust NG Comm NG 9% Indust Elec 21% 2014 Comm [Inc 104;, Total: 1,109,916 mt CO2e Res Elec 126E The community has experienced an 11% reduction in GHGs as compared to the 2003 baseline. An update of the baseline is anticipated in 2018. -110- CITY MANAGER'S OFFICE Neighborhood Development Overview Neighborhood Development works to coordinate and to develop the resources needed to create and maintain a vital community by working closely with citizens to determine the priorities of each neighborhood and to collaborate in finding the best way to meet those priorities. The approach focuses on citizen involvement, leveraging resources, education and outreach, and establishing positive relationships through communication. Neighborhood Development Funding Summary FY 2018 Actual FY 2019 Budget FY 2020 Requested Expenditures $140,122 $168,634 $159,324 Resources $83, 956 $93, 087 $98, 279 Neighborhood Development Position Summary FY 2020 Neighborhood Development Specialist 1.00 Total Full -Time Equivalent Employee's 1.00 Highlights of the Past Year • Bee Branch Greenway opened in 2017 resulting in Improved safety, reduced risk of flooding, increased property values, increased desirability of neighborhood, and additional green space and recreational opportunities for neighborhood residents. Residents are seeking the effectiveness of the improvements leading to higher confidence and investment in the neighborhood. • Dubuque's True North executed an agreement with the City to acquire and rehabilitate 50 derelict properties in Downtown/North End and convert them to home ownership leading to improved conditions and increased stability in the neighborhoods. • Concentrated Community Housing Initiatives investment in purchasing and rehabilitating homes in the Washington Neighborhood has resulted in additional owner occupied properties. Improved housing conditions and additional homeowners will help stabilize the neighborhood and increase property values making it a more attractive neighborhood where people want to live and invest. • Significant improvements to the physical appearance of Dubuque's east side and north side neighborhoods through the green alley program, bee branch, housing acquisition, and improved code enforcement leads to increased feelings of safety and further investment in the neighborhoods. -111- Washington Neighborhood residents are actively engaged in community garden, communication, (newsletter) and neighborhood improvement projects with promise of formalizing a neighborhood group. Resident involvement and ownership of neighborhood create critical self governance and buy -in to support the continued improvements in the neighborhood. City adopted Arts Master Plan and enactment strategy. Implementation of plan will foster engagement at all levels, increasing desirability of Dubuque as a community of choice. -112- CITY MANAGER'S OFFICE Future Initiatives • Continue to support the organization of a resident -led neighborhood group in the Washington Neighborhood. • Participation in Inclusive Dubuque's Equity sector workgroup on Housing and Safe Neighborhoods. Support efforts of the True North Development Corporation to revitalize Dubuque's Urban Core and North End. • Development of a Coalition of Neighborhoods so neighborhood associations can learn from each other and work cooperatively on issues of mutual concern. Encourage coalition to identify training opportunities to grow capacity building and leadership. • Participation in Arts Master Plan Task Force charged with enacting the Arts & Culture Master Plan. " DID YOU KNOW? Dubuque has eight active neighborhood groups that are working to improve their neighborhoods? There are 74 neighborhoods (representing 4,978 members) who share ideas and information through a secure on-line website, NextDoor. City is also supporting the pilot program, called Neighbor2Neighbor, a resident driven program aimed at increasing interaction, collaboration, and strong relationships among neighbors with intent of making our neighborhoods healthier, safer, and friendlier. Performance Measures Neighborhood Development -Activity Statement Develop strong neighborhoods by empowering neighborhood associations and residents to identify and address quality -of -life partnerships with the City to create stronger, safer, and more resilient neighborhoods. Goal: Partnership for a Better Dubuque it, a. Outcome #1: Have safe, healthy, inclusive neighborhoods citywide Neighborhood Grant funds allow neighbors opportunities to design projects to improve conditions in the neighborhoods and meet the needs of neighborhood residents. The -113- CITY MANAGER'S OFFICE Neighborhood Grant Program provides resources for neighborhood revitalization and community building. • 24 separate grants were awarded to neighborhood groups and non -profits operating in our community's low/moderate income neighborhoods. Sixteen smaller community building grants were awarded to groups for activities such as neighborhood block parties, family fun day at Comiskey, Music in Jackson Park, movies in the park, neighborhood holiday celebrations, Juneteenth celebration, girls and women's empowerment conference, and street mural painting. CDBG Funded Neighborhood Grants Grantee Partner Activity Amount North End Neighborhood Communication Project $1251 St. Mark Youth Enrichment Summer Enrichment Program $5,000 Valley View Neighborhood Communication Project $735 Historic Bluffs Neighborhood Arlington Community Garden $124 Dubuque Old House Enthusiasts Washington Neighborhood Tour $750 Valley View Neighborhood Neighborhood Beautification Project $1,077 Downtown Neighborhood Beautification Project $150 Historic Bluffs Neighborhood Neighborhood Clean -Up $536 Washington Neighbors Neighborhood Clean -Up $688 Total $9,576 -114- CITY MANAGER'S OFFICE Did you know? 12,115 residents benefited from the Community Development Block Grant funded neighborhood grant program. These included summer enrichment programs for neighborhood youth, clean-up and beautification projects, newsletters, and projects to build pride in one's neighborhood. Goal: Experiences and Activities Outcome #2: Have community events and festivals that bring the Dubuque community together -residents meeting residents. Outcome #3: Have family oriented programs and activities. Successful neighborhoods require engaged citizens in efforts to promote capacity building and community involvement to improve the overall quality of Life. Increased community involvement through neighborhood events and participation in resident interaction activities will result in neighbors feeling safer and more connected in their neighborhoods. Staff provides support for these activities through planning, funding, and technical assistance. Did you know? The Safe Community Task Force recommended increasing resident participation using such vehicles as clean up campaigns, neighborhood picnics, new welcome events and other strategies developed by residents. Music in Jackson Park -115- Point Neighborhood Cook -out FY 2017/18 Actual FY 2018/19 Estimated FY 2098/19 Projected Number of events/ meetings 74 100 90 Number of participants 4,300 5,000 5,000 Music in Jackson Park -115- Point Neighborhood Cook -out CITY MANAGER'S OFFICE 4, Goal: Financially Responsible, High Performance City Organization Outcome #4: Easy, convenient access to City information and services. Outcome #5: Opportunities to become involved in City governance and planning. ✓Neighborhood Development Specialist facilitates communication and cooperation between the City, neighborhood groups, and other non -profits working to improve quality of life for neighborhood residents. ✓Residents are empowered through increased awareness and education including access to city services, and other community resources, leading to problem solving and healthy communities. ✓ Conducted education and outreach efforts on: Before and After School Programs Successful Rental Property Management Program Inclusive Dubuque and Equity Profile Education opportunities for adults such as Opportunity Dubuque Community Gardening and healthy food options Imagine Dubuque HUD Resiliency Grant Opportunities Dream Center St. Mark Youth Enrichment Multicultural Family Center Steeple Square ✓ Provided information/assistance with educational enrichment programs such as: After school Programs Summer Enrichment Programs Resource Fairs Opportunity Dubuque Multicultural Family Center's event -116- This page intentionally left blank. -117- Recommended Operating Revenue Budget - Department Total 72 - CITY MANAGER'S OFFICE Fund Account Account Title FY17 Actual Revenue FY18 Actual Revenue FY 19 Adopted Budget FY20 Recomm'd Budget 100 45701 STATE GRANTS 9,547 45 STATE GRANTS 9,547 100 51950 VARIOUS PROGRAM FEES 38,052 43,196 39,000 39,000 51 CHARGES FOR SERVICES - Total 38,052 43,196 39,000 39,000 100 53102 PRIVATE PARTICIPANT 100 53605 MISCELLANEOUS REVENUE 100 53620 REIMBURSEMENTS -GENERAL 260 53620 REIMBURSEMENTS -GENERAL 223 662 4,113 46 267 10,894 2,109 30 500 535 3,705 50 267 5,994 2,109 30 53 MISCELLANEOUS 5,043 13,300 4,790 8,400 100 54109 SALVAGE SALES 351 54 OTHER FINANCING SOURCES 351 100 59610 FR WPC OPERATING 100 59620 FR STORMWATER OPERATING 100 59630 FR PARKING OPERATING 100 59640 FR WATER UTILITY 100 59670 FR REFUSE COLLECTION 100 59940 FRDMASWA 158,296 50,433 26,019 195,988 80,511 209,035 48,161 24,050 12,785 170,676 104,518 206,384 48,334 23,631 37,149 169,957 103,191 226,389 62,597 29,114 49,059 204,315 113,194 59 TRANSFER IN AND INTERNAL 511,247 569,225 588,646 684,668 CITY MANAGER'S OFFICE TOTAL 564,241 625,721 632,436 732,068 -118- Recommended Operating Expenditure Budget - Department Total 72 - CITY MANAGER'S OFFICE Fund Account Account Title FY17 Actual Expense FY18 Actual Expense FY19 Adopted Budget FY 20 Recomm'd Budget 100 61010 FULL-TIME EMPLOYEES 260 61010 FULL-TIME EMPLOYEES 100 61020 PART-TIME EMPLOYEES 100 61030 SEASONAL EMPLOYEES 100 61050 OVERTIME PAY 100 61071 HOLIDAY PAY -OVERTIME 100 61092 VACATION PAYOFF 100 61310 IPERS 260 61310 IPERS 100 61320 SOCIAL SECURITY 260 61320 SOCIAL SECURITY 100 61410 HEALTH INSURANCE 260 61410 HEALTH INSURANCE 100 61415 WORKMENS' COMPENSATION 260 61415 WORKMENS' COMPENSATION 100 61416 LIFE INSURANCE 260 61416 LIFE INSURANCE 100 61655 CAR ALLOWANCE 100 61660 EMPLOYEE PHYSICALS 756,479 41,592 32,117 1,817 10,264 575 4,532 66,699 3,714 49,648 3,079 99,113 11,448 2,784 214 429 37 8,005 577 652,551 41,474 32,443 1,500 8,497 0 0 58,100 3,712 42,547 3,034 103,032 8,268 3,016 222 367 37 7,984 131 737,852 37,502 39,017 11,277 10,000 0 0 76,112 3,540 61,747 2,869 98,501 6,440 2,663 140 427 25 8,098 0 819,002 43,047 0 18,218 3,400 0 0 80,926 4,102 55,687 3,293 90,893 5,526 2,133 101 521 28 8,219 0 61 - WAGES AND BENEFITS 1,093,124 966,916 1,096,210 1,135,096 100 62010 OFFICE SUPPLIES 3,119 2,367 3,759 2,366 260 62010 OFFICE SUPPLIES 0 12 50 12 100 62011 UNIFORM PURCHASES 0 0 0 5,200 100 62030 POSTAGE AND SHIPPING 554 452 660 466 260 62030 POSTAGE AND SHIPPING 14 23 14 24 100 62031 PROCESSING MATERIALS 352 288 352 288 100 62032 FLAGS 0 121 1,370 1,370 100 62050 OFFICE EQUIPMENT MAINT 674 453 700 453 100 62061 DP EQUIP. MAINT CONTRACTS 11,416 12,869 11,030 11,573 100 62090 PRINTING & BINDING 5,499 3,883 6,800 4,156 260 62090 PRINTING & BINDING (140) 200 0 214 100 62110 COPYING/REPRODUCTION 4,369 4,824 5,350 5,162 260 62110 COPYING/REPRODUCTION 313 368 313 394 100 62130 LEGAL NOTICES & ADS 0 585 0 21 100 62140 PROMOTION (36) 0 0 0 100 62170 SUBSCRIPTIONS -BOOKS -MAPS 1,470 1,085 2,044 1,163 100 62190 DUES & MEMBERSHIPS 19,577 20,880 29,943 28,442 100 62208 GENERAL LIABILITY INSURAN 3,786 3,129 3,547 3,532 100 62310 TRAVEL -CONFERENCES 18,837 10,766 44,096 44,096 260 62310 TRAVEL -CONFERENCES 750 1,193 1,020 1,020 100 62320 TRAVEL -CITY BUSINESS 23,264 25,996 23,404 26,604 260 62320 TRAVEL -CITY BUSINESS 70 105 150 150 100 62340 MILEAGE/LOCAL TRANSP 459 859 2,312 911 260 62340 MILEAGE/LOCAL TRANSP 92 96 92 104 100 62360 EDUCATION & TRAINING 6,921 7,728 23,840 14,465 -119- Recommended Operating Expenditure Budget - Department Total 72 - CITY MANAGER'S OFFICE Fund Account Account Title FY17 Actual Expense FY18 Actual Expense FY19 Adopted Budget FY 20 Recomm'd Budget 260 62360 EDUCATION & TRAINING 100 62421 TELEPHONE 260 62421 TELEPHONE 100 62424 RADIO/PAGER FEE 100 62436 RENTAL OF SPACE 260 62436 RENTAL OF SPACE 100 62511 FUEL, MOTOR VEHICLE 100 62645 SPECIAL EVENTS 100 62661 MISC. OPER. EXPENS 100 62663 SOFTWARE LICENSE EXP 100 62667 DATA SERVICES 100 62668 PROGRAM EQUIP/SUPPLIES 100 62671 MISC. OPERATING SUPPLIES 100 62713 LEGAL SERVICES 100 62716 CONSULTANT SERVICES 100 62734 SPEAKERS/PROGRAMS 100 62736 CATERING SERVICES 100 62756 EMPLOYEE RECOGNITION 100 62761 PAY TO OTHER AGENCY 260 62761 PAY TO OTHER AGENCY 100 62765 GRANTS 260 62765 GRANTS 100 62785 GIFT CARDS 260 62834 SERVICES FROM PLANNING 115 4,115 340 879 2,520 257 187 3,116 0 897 1,863 1,041 2,500 3,392 44,377 34,530 2,121 14,106 20,434 14,133 0 0 0 17,420 0 3,136 364 903 2,520 278 670 11,189 53 815 979 3,460 0 144 76,762 37,630 1,826 7,253 8,962 15,860 2,500 0 0 8,710 1,040 4,115 340 921 2,779 281 191 10,000 0 896 1,863 1,500 0 0 48,000 34,530 1,500 17,000 28,500 15,790 10,000 14,560 100 8,710 1,040 2,580 660 939 2,520 504 670 10,000 0 856 951 3,409 0 0 48,000 34,530 4,576 17,000 36,500 15,790 10,000 14,560 0 7,710 62- SUPPLIES AND SERVICES 269,704 282,296 363,462 364,981 100 71110 MISC. OFFICE EQUIPMENT 0 180 0 400 100 71156 FURNITURE 0 6,783 0 0 100 71211 DESKS/CHAIRS 2,530 505 0 3,300 100 72410 PAGER/RADIO EQUIPMENT 5,142 0 0 0 100 72418 TELEPHONE RELATED 125 1,532 194 1,050 260 72418 TELEPHONE RELATED 45 0 211 0 100 72421 HEADSETS 0 0 0 200 260 72418 TELEPHONE RELATED 0 45 0 211 71- EQUIPMENT 7,842 9,000 405 4,950 72- CITY MANAGER'S OFFICE TOTAL 1,370,670 1,258,212 1,460,077 1,505,027 -120- Recommended Expenditure Budget Report by Activity & Funding Source 72 - CITY MANAGER'S OFFICE FUNDING SOURCE: CABLE TV Account FY18 Actual Expense FY19 Adopted Budget FY20 Recomm'd Budget EQUIPMENT SUPPLIES AND SERVICES WAGES AND BENEFITS 9,000 178,580 822,020 206,113 887,482 4,950 209,303 918,923 MANAGEMENT 1,009,600 1,093,595 1,133,176 SUSTAINABLE COMM COORD - 72200 FUNDING SOURCE: GENERAL Account FY18 Actual Expense FY19 Adopted Budget FY20 Recomm'd Budget SUPPLIES AND SERVICES WAGES AND BENEFITS 69,379 34,066 96,335 96,513 SUSTAINABLE COMM COORD 103,445 GRRENCORPS - 72600 FUNDING SOURCE: GENERAL Account 88,238 106,151 194,389 FY18 Actual Expense FY19 Adopted Budget FY20 Recomm'd Budget SUPPLIES AND SERVICES 4,992 5,000 12,946 GREENCORPS 4,992 NEIGHBORHOOD DEVELOPMENT - 72800 FUNDING SOURCE: COMMUNITY DEVELOPMENT Account FY18 Actual Expense FY19 Adopted Budget FY20 Recomm'd Budget EQUIPMENT SUPPLIES AND SERVICES WAGES AND BENEFITS 13,432 110,830 405 40,224 112,215 38,704 110,022 NEIGHBORHOOD DEVELOPMENT 124,262 WASHINGTON TOOL LIBR. - 79221 FUNDING SOURCE: COMMUNITY DEVELOPMENT Account FY18 Actual Expense FY19 Adopted Budget FY20 Recomm'd Budget SUPPLIES AND SERVICES WASHINGTON TOOL LIBR. CITY MANAGER'S OFFICE TOTAL $ 15,860 15,790 15,860 15,790 1,258,211.87 $ 1,460,077.00 $ -121- 15,790 1,505,02 CITY OF DUBUQUE, IOWA DEPARTMENT DETAIL - PERSONNEL COMPLEMENT 72 CITY MANAGER'S OFFICE FD JC WP -GR JOB CLASS 61010 Full Time Employee Expense 100 9900 Contract 100 9375 GE -44 260 5100 GE -35 100 5100 GE -35 100 100 100 4670 3465 8825 GE -33 NA -44 GE -31 100 225 GE -25 TOTAL FY 2018 FY 2019 FY 2020 FTE BUDGET FTE BUDGET FTE BUDGET CITY MANAGER 1.00 $ 284,731 1.00 $ 271,454 1.00 $ 277,653 ASSISTANT CITY MANAGER 2.00 $ 262,331 2.00 $ 241,037 2.00 $ 255,766 NEIGHBORHOOD DEVELOP SPEC. 0.52 $ 43,194 0.45 $ 37,502 0.51 $ 43,047 NEIGHBORHOOD DEVELOP SPEC. SUSTAINABLE COMMUNITY COORD. MANANGEMENT INTERN OFFICE MANAGER SECRETARY FULL TIME EMPLOYEES 61020 Part Time Employee Expense 100 3465 NA -44 MANANGEMENT INTERN SUSTAINABLE DUBUQUE 100 INTERN COMMUNICATIONS 100 225 GE -25 ASSISTANT TOTAL PART TIME EMPLOYEES 0.48 $ 39,262 0.55 $ 45,837 0.49 $ 41,359 1.00 0.00 1.00 2.00 $ 72,406 $ 65,679 $ 47,972 1.00 0.00 1.00 2.00 $ 58,635 $66,661 $54,228 1.00 1.00 1.00 2.00 $ 69,601 $ 17,638 $ 68,846 $ 88,139 8.00 $ 815,575 8.00 $ 775,354 9.00 $ 862,049 0.60 $ - 0.60 $ 3,449 0.00 $ 0.42 $ 11,109 0.42 $ 11,277 0.42 $ 11,533 0.75 $ 33,307 0.75 $ 35,568 0.00 $ 1.77 $ 44,416 1.77 $ 50,294 0.42 $ 11,533 TOTAL CITY MANAGER'S OFFICE 9.77 $ 859,991 9.77 $ 825,648 9.67 $ 880,368 -122- CITY OF DUBUQUE, IOWA ACT1VITY PERSONNEL COMPLEMENT SUMMARY FY 2018 FY 2019 FY 2020 ACCT FD JC WP -GR POSITION CLASS FTE BUDGET FTE BUDGET FTE BUDGET Management -General Fund 10072100 61010 100 9900 CONT CITY MANAGER 1.00 $284,731 1.00 $271,454 1.00 $277,653 10072100 61010 100 9250 GE -44 ASSISTANT CITY MANAGER 2.00 $262,331 2.00 $241,037 2.00 $255,766 10072100 61010 100 3465 NA -47 MANAGEMENT INTERN 0.00 $ - 0.00 $ - 1.00 $ 17,638 10072100 61010 100 225 GE -25 SECRETARY 2.00 $ 47,972 2.00 $ 54,228 2.00 $ 88,139 10072100 61010 100 8825 GE -31 OFFICE MANAGER 1.00 $ 65,679 1.00 $ 66,661 1.00 $ 68,846 Total 6.00 $660,713 6.00 $633,380 7.00 $708,042 Sustainable Community - General Fund 10072200 61010 100 4670 GE -33 SUSTAINABLE COMM. COORD. 1.00 $ 72,406 1.00 $ 58,635 1.00 $ 69,601 Total 1.00 $ 72,406 1.00 $ 58,635 1.00 $ 69,601 Sustainable Community - PT General Fund 10072200 61020 100 NA -38 SUSTAINABLE DUBUQUE INTERN 0.42 $ 11,109 0.42 $ 11,277 0.42 $ 11,533 Total 0.42 $ 11,109 0.42 $ 11,277 0.42 $ 11,533 Neighborhood Development - CDBG Fund 26072800 61010 260 5100 GE -35 NEIGHBORHOOD DEVELOP SPEC. 0.52 $ 43,194 0.45 $ 37,502 0.51 $ 43,047 Total 0.52 $ 43,194 0.45 $ 37,502 0.51 $ 43,047 Neighborhood Development - General Fund 10072800 61010 260 5100 GE -35 NEIGHBORHOOD DEVELOP SPEC. 0.48 $ 39,262 0.55 $ 45,837 0.49 $ 41,359 Total 0.48 $ 39,262 0.55 $ 45,837 0.49 $ 41,359 City Manager - PT General Fund 10072100 61020 100 3465 NA -47 MANAGEMENT INTERN 0.60 $ - 0.60 $ 3,449 0.00 $ 10072100 61020 100 225 GE -25 COMMUNICATIONS ASSISTANT 0.75 $ 33,307 0.75 $ 35,568 0.00 $ Total 1.35 $ 33,307 1.35 $ 39,017 0.00 $ City Manager - Seasonal General Fund 10072100 61030 100 NA -38 INTERN Total TOTAL CITY MANAGER'S OFFICE -123- 0.00 $ 0.00 $ - 0.00 $ - 0.00 $ - 0.25 $ 6,786 - 0.25 $ 6,786 9.77 $859,991 9.77 $825,648 9.67 $880,368 Capital Improvement Projects by Department/Division CIP Number Capital Improvement Project Title FY 17 Actual Expense FY 18 Actual Expense FY 19 Adopted Budget FY 20 Recomm'd Budget 1012682 GREEN HOUSE GAS INVENTORY 1021238 NEIGHBORHOOD GRANTS 1022317 ALL -AMERICA CITY AWARD 2601238 NEIGHBORHOOD GRANTS 3502681 ENRGY EFFICI REVOL FUND 3502682 GREEN HOUSE GAS INVENTORY 3602807 DT NON-PROFIT WEATHERIZAT 4,268 4,933 15,000 8,484 9,576 14,560 100,000 100,000 !PIRMANAGOVSTICE MIW 12,752 14,510 29,560 -124- PRGRM/ DEPT PROJECT DESCRIPTION FY 2020 FY 2021 FY 2022 FY 2023 FY 2024 TOTAL PAGE CITY MANAGERS OFFICE General Government Aerial Orthophotography $— $52,500 $— $55,500 $— $108,000 308 Municipal Green House Gas Inventory $100,000 $— $— $50,000 $— $150,000 309 Non -Profit Weatherization Assistance $100,000 $100,000 $100,000 $100,000 $100,000 $500,000 310 Total Clty Manager's Office $200,000 $152,500 $100,000 $205,500 $100,000 $758,000 -125- Budget Office -144- This page intentionally left blank. -145- BUDGET FY 2018 FY 2019 FY 2020 % Change From Budget Highlights Actual Budget Requested FY 2019 Budget Expenses Employee Expense 296,578 360,825 373,638 3.6 % Supplies and Services 47,696 54,697 197,109 260.4 % Machinery and Equipment 750 — % Total 344,274 416,272 570,747 37.1 % Resources HUD Resiliency Grant Community Development Block Grant Administrative Overhead Recharges Total Property Tax Support 9,105 30,538 143,529 90,863 153,952 239,302 — % — % 55.4 % 183,172 244,815 239,302 (2.3)% 161,102 171,457 331,445 159,988 Percent Increase (Decrease) 93.3 % Personnel -Authorized FTE 3.00 3.00 3.00 Improvement Package Summary 1 of 4 This improvement level decision package request would provide funding to consolidate the Finance and Budget Departments effective March 29, 2019. The retirement of the Finance Director and Payroll Specialist and the departure of the Assistant Finance Director provides an opportunity to take advantage of efficiencies and improved work flows that a consolidated Finance and Budget Department would provide. The key components of the consolidation include the elimination of the Budget Director, Finance Director, and Assistant Finance Director positions and the creation of Director of Finance and Budget, Finance Manager and Budget Manager positions. In addition, a part-time Payroll Specialist would be upgraded to a full-time Payroll Accountant. There is a Finance Department Office Remodel capital projected recommended in FY 2020 to accommodate all Finance and Budget positions in the existing Finance Department on first floor of City Hall. The cost impact including benefits for the consolidation of the Finance and Budget departments in Fiscal Year 2020 are as follows: Change Eliminate Finance Director Position $ Change $ (125,056) FTE Change (1.00) Upgrade Budget Director to Director of Finance and Budget $ 16,395 — Upgrade Assistant Finance Director to Finance Manager $ (2,889) — Addition of Full -Time Budget Manager $ 107,999 1.00 Upgrade Part -Time Payroll Specialist to Full -Time Payroll $ 24,306 0.30 Accountant Net Change $ 20,755 0.30 -146- The related savings for the Finance position changes related to the consolidation of Finance and Budget is reported under the Finance Department and shows $103,639 as an offset to this $124,394 in cost being moved to the Budget Department for a net cost to the City of $20,755. Related Cost: $124,394 Tax Funds Recurring Recommend -Yes Property Tax Impact: $ 0.0489 0.47% Activity: Budget Department 2 of 4 This improvement level decision package request is for the purchase of a cloud -based software which would integrate solutions for budget and planning, operational performance, and citizen engagement and would complement any financial software that is chosen by the City. The cloud -based solution would streamline and transform the entire budget process and facilitate greater collaboration between all stakeholders. It would provide value at every phase, from improving collaboration on proposals and department requests, to gaining insight into current performance, to easily publishing the final budget book. The cloud -based software would be compatible with Workiva Wdesk, which is the software the City is currently using to produce all budget documents. This software would be web -based, facilitate collaborative budget preparation and workforce planning, accommodate multi-year budgets up to six years, budget cloning and scenario creation, employee roster review with centralized, global adjustments, workforce planning templates with all standard and government -specific benefits, excel add-in for modeling and importing customized values, application commenting and conversations, full activity audit trail to track all changes, would support proposal attachments in multiple formats, integrated reporting including historical financials, budget milestones, budget versus actual report, role - based access controls, technology to mirror a government's chart of accounts and financial structure, and workforce planning module with position cost templates and global change management. This cloud -based software would improve collaboration and the constant coordination and errors associated with budgeting in Excel. Budget changes made in real-time would be reflected immediately in native reports and visualizations. All stakeholders would access proposals or workforce plans and submit them for approval online. Integrated communication tools would allow users to easily comment on proposals and tag colleagues with traceable conversations about the budget. Collaborators could invite others to view or edit a proposal based on the permissions they determine. The cloud -based software would have integrated reporting that provides a complete historical analysis and generates reports that "slice and dice" across the chart of accounts with a click of a mouse. This improvement package relates to Financially Responsible, High Performance City Organization: Sustainable, Equitable, and Effective Service Delivery specifically a financially sound and responsible City government. The recurring cost represents the annual maintenance cost of Cloud based software which is $75,000 in FY20 and $103,000 in FY21 and beyond. The community engagement portion of the software would be implemented in FY20. The non-recurring cost of $50,000 represents the on-time consulting fee for assistance of setup of the new software. Related Cost: Related Revenue: Related Cost: Related Revenue Net Property Tax Cost: Property Tax Impact: Activity: Budget $ 75,000 $ 37,819 $ 50,000 $ 25,213 $ 61,968 $ 0.0244 0.24% Tax Funds Administrative Overhead Tax Funds Administrative Overhead -147- Recurring Recurring Non -Recurring Non -Recurring Recommend -Yes 3 of 4 This improvement level decision package request is for the purchase of a cost allocation software. This cloud -based cost allocation platform would empower users to understand the true cost of providing goods and services. The cost allocation provides the ability to create federal cost allocation plans, prepare indirect cost rate proposals, and manage cross -jurisdictional profit and loss. This cost allocation software would reduce the time spent on preparing agency -wide or department -wide cost plans, while serving to give the maximum reimbursement. By inputting the city's structure, expenditures/budgets, and setting up allocation bases that accurately reflect the service received from each central report item (department/fund/programs), the system would be able to produce a final plan outlining overhead allocation by report item. This software would allow users to maximize reimbursements from federal programs by determining each report item's true cost of service. Knowing the true cost of service is critical to justifying cost reimbursements, determining user fees, making better managerial decisions, and property leveraging increasingly limited resources to better provide service to the community. Cost allocation is used most commonly for recovering indirect cost reimbursements from the federal government, through the creation of a cost allocation plan. As well as, for capturing full cost of service to charge other funds within the City to get reimbursement for the City's general fund. Beyond using this software for reimbursement purposes, the City could also benefit from the cost analysis that preparing an internal cost allocation plan would allow. This plan would help the City to be more efficient and effective, allowing the City to pinpoint and know the direct and indirect costs of every department within the agency, and the flow of federal funding, both of which are critical to the vitality of every community. It is the method which the City gets money back into the general fund for services performed from other funds or through user fees. Cost allocation plans are all about justification, transparency, and showing the hard data, all of which are increasingly important within the local government sector. This improvement package relates to Financially Responsible, High Performance City Organization: Sustainable, Equitable, and Effective Service Delivery, specifically a financially sound and responsible City government. The recurring cost of $15,750 represents that annual software maintenance and the non-recurring cost of $15,000 represents the consultant services for set-up of the new software. Related Cost: $ 15,750 Tax Funds Recurring Related Revenue: $ 7,943 Administrative Overhead Recurring Related Cost: $ 15,000 Tax Funds Non -Recurring Related Revenue: $ 7,564 Administrative Overhead Non -Recurring Net Property Tax Cost: $ 15,243 Property Tax Impact: $ 0.006 0.06% Activity: Budget Recommend - Yes 4of4 This improvement level decision package request is for the creation of an Office of Innovation, which would be a division of the Budget Office. This request would fund a full-time Chief Innovation Officer (GE -40B), a full-time Senior Performance and Management Specialist (GE -36B) and a full-time Performance and Management Specialist (GE -32B). The Office of Innovation would identify improvements in the efficiency and effectiveness of City services and business processes. The primary focus of this group is to improve City operations at less cost. The team would be comprised of experienced professionals who are trained in process improvement methodologies and have diverse backgrounds. The team would serve as internal consultants to City departments and work closely with -148- senior management to recommend strategies for improvement. The essential job functions of the Office of Innovation include developing an annual innovation workplan focused on improving the delivery of municipal services; analysis of policies, practices, system, procedures, workload standards, and organizational structures; design of benchmark surveys and quantitative techniques to improve the productivity and quality of operations and build an effective workforce; recommendation of innovative management strategies and complex departmental turnaround plans; inspections of business processes and service delivery methods to help identify efficiencies and reduce cost; analytical research and recommendation of alternatives on various public administrative functions and service delivery activities; evaluation of staffing requests and recommendation of staffing levels to ensure the efficient and effective utilization of human resources; and organizational improvement recommendations. The tools that would be used by the Office of Innovation include performance audits, staff interviews and on-site observation, project management, best practice research and surveys, strategic planning and prioritization, process mapping, empathy mapping/voice of the customer, and trend analysis, cost analysis and forecasting. This improvement package supports the City Council goal of Financially Responsible, High Performance City Organization: Sustainable, Equitable and Effective Service Delivery - Financially Sound and responsible City government and Service Value for taxes and fees. The recurring cost represents the employee cost of the three full-time positions as well as the monthly data plan for the three tablets and monthly phone plan. The non-recurring cost represents the purchase of three computers, three tablets, three smartphones, three desk phones, three desks and chairs, and office space construction. Related Cost: Related Revenue: Related Cost: Related Revenue: Net Property Tax Cost: Property Tax Impact: Activity: Budget Employee Expense 1. $293,370 Tax Funds $143,873 Administrative Overhead $ 48,475 Tax Funds $ 23,774 Administrative Overhead $174,198 $ 0.0685 0.66% Recurring Recurring Non -Recurring Non -Recurring Significant Line Items FY 2020 employee expense reflects a 1.5% wage package increase. Recommend - No 2. The Iowa Public Employee Retirement System (IPERS) City contribution of 9.44% is unchanged from FY 2019 The employee contribution of 6.29% is unchanged from FY 2019. 3. The City portion of health insurance expense decreased from $1,193 in FY 2019 to $921 in FY 2020 per month per contract which results in an annual cost savings of $9,774 or 22.77%. 4. During FY 2019, the Grant Administrator was reassigned from the Budget Office to the Housing Department (-1.0 FTE). -149- Supplies & Services 5. Software License increased from $28,558 in FY 2019 to $106,453 in FY 2020. This line item represents the web based software used to write the budget documents. A portion of FY 2020 was prepaid in Fiscal Year 2019 due to switching from capped licenses to unlimited licenses. The increase is due to FY20 recommended improvement packages. 6. Legal Notices and Ads decreased from $3,700 in FY 2019 to $3,603 in FY 2020 based on FY 2018 Actual. This line item represents the publications required by the Iowa Code for budget meetings and public hearings related to the budget and general advertisement of budget meetings open to the public. 7. Conferences is unchanged from $8,500 in FY 2019 to $8,500 in FY 2020. This line item represents national, regional and local conferences for both the Budget Director and the Senior Budget Analyst. 8. Education and Training is unchanged from $1,700 in FY 2019 to $1,700 in FY 2020. 9. Catering Services is unchanged from $3,200 in FY 2019 to $3,200 in FY 2020. This line item represents the cost related to food provided prior to the budget worksessions with City Council. 10. Copying increased from $1,250 in FY 2019 to $1,755 in FY 2020. This line item represents the cost of producing the annual budget books in-house. Revenue 11. During FY 2019, the Grant Administrator was reassigned to the Housing and Community Development Department and the related HUD Resiliency grant funds were transferred to the Housing and Community Development Department. 12. Revenue received from Enterprise Funds for administrative overhead charges has increased from $153,952 in FY 2019 to $239,302 in FY 2020. -150- This page intentionally left blank. -151- BUDGET OFFICE The Budget Office is responsible for establishing a fiscal plan to guide the allocation of resources and to provide analysis of financial and performance information to City Council, management, City Departments and the citizens to maintain fiscal integrity and accountability, as well as to support effective decision making. City Manager's Office Budget Office SUCCESS IS ABOUT PEOPLE, PLANNING AND PARTNERSHIPS LEADING TO OUTCOMES PLANNING The Budget Office works with all City Departments and Divisions to ensure adequate funding to carry out City Planning Initiatives. PEOPLE The Budget Office encourages citizens to participate in the budget process starting with the annual citizen budget meeting with the City Manager, budget hearings with the City Council and through the City's WebQA application. PARTNERSHIPS To maintain budgetary compliance, the Budget Office works with State and County agencies including the State of Iowa and Dubuque County. In addition, the Budget Office works with Bond Counsel, a Financial Advisor and the Finance Department. -152- $200,000 $150,000 $100,000 $50,000 $0 BUDGET OFFICE FY 2018 FY 2019 FY 2020 Full -Time Equivalent 3.00 3.00 3.00 Resources and Property Tax Support Administrative Overhead Recharges FY 2018 MEM HUD Resiliency Grant Property Tax Support FY 2019 FY 2020 The Budget Office is supported by 3.00 full-time equivalent employees, which accounts for 65.46% of the department expense as seen below. Overall, the departments' expenses are expected to increase by 37.11% in FY 2020 compared to FY 2019. Expenditures by Category by Fiscal Year Employee Expense 1 $47,696 Supplies and Services $54.697 $— Machinery and Equipment $750 $— $197.109 $296,578 $360,825 $373,638 $0 $100,000 $200,000 $300,000 $400,000 $500.000 FY 2018 - I FY 2019 III FY 2020 -153- BUDGET OFFICE Overview The Budget Office is responsible for the overall preparation, development, reconciliation, compliance and implementation of the City's annual operating and five-year capital budgets. Included in this work is the development of all budget reporting guidelines, debt issuance and compliance with Local and State reporting requirements. In addition, the Budget Office coordinates with various city departments with reporting and filing obligations of alternative funding sources such as grants and user fees. Maintenance of the five-year financial plan is critical in providing decision makers with strategic financial information. Budget staff regularly monitor and report on operating and capital budget activities, as well as report on debt related activities. Budget Position Summary FY 2020 DIRECTOR OF FINANCE AND BUDGET 1.00 BUDGET DIRECTOR 0.00 BUDGET MANAGER 1.00 SENIOR BUDGET ANALYST 1.00 Total Full -Time Equivalent Employee's 3.00 Highlights of the Past Year • Continued execution of a debt reduction plan in conjunction with the City Manager's Office. • Continued implementation of software to create all budget documentsthat eliminates errors and redundant, time consuming work for the budget office as well as other departments. • Continued improvement of a new ranking system for the Capital Improvement Program, which included additional collaboration between Departments to develop the Capital Improvement Program. • Launched a new online interactive budget simulation tool and estimated taxpayer receipt to gather more comprehensive public engagement. Future Initiatives • Continue to expand performance measure reporting to include real time reporting to the public through open data. • Implement a new program for asset management and a performance measure ranking system for evaluating funding in the operating budget. Performance Measures Budget Office - Activity Statement Establish a fiscal plan to guide the allocation of resources and to provide analysis of financial and performance information to City departments, management, Council and the citizens to maintain fiscal integrity and accountability of City operations. -154- i BUDGET OFFICE Goal: Financially Responsible, High Performance City Organization n Outcome #1: The City of Dubuque maintains its financial reliability by receive a bond rating no lower than Aa2 on City general obligation bonds A bond credit rating is an indicator of the City's overall financial strength, the amount of debt, the fund balance reserves and the confidence in the City's revenue stream. Bond ratings indicate long-range planning and sustainability. AAA rated bonds are considered the safest for investors, with the least risk of default. Things we are doing to regain our Aa3 rating: • Continue to increase the General Fund Reserve each year ($1,050,000) until we reach a consistent 20% of operating revenues. The City started this in FY 2015. • Pursuing alternative financing, mainly through State Revolving Fund Loans to receive lower interest rates for projects. Reviewing all administrative policies and procedures for the administration of grants, as well as all other finance related administrative policies to create efficiencies and increased reliability in procedures. Outcome #2: The public will be knowledgeable about the City's budget and is provided several means to obtain information about how their tax dollars are being spent. -155- FY 2016/17 Actual FY 2017/18 Actual FY 2018/19 Projected Retain Aa2 Bond Rating Aa3 Aa3 Aa3 Things we are doing to regain our Aa3 rating: • Continue to increase the General Fund Reserve each year ($1,050,000) until we reach a consistent 20% of operating revenues. The City started this in FY 2015. • Pursuing alternative financing, mainly through State Revolving Fund Loans to receive lower interest rates for projects. Reviewing all administrative policies and procedures for the administration of grants, as well as all other finance related administrative policies to create efficiencies and increased reliability in procedures. Outcome #2: The public will be knowledgeable about the City's budget and is provided several means to obtain information about how their tax dollars are being spent. -155- BUDGET OFFICE The budget office launched a new interactive budget simulation tool called Balancing Act. The input gathered through the simulation were incorporated into the FY 2020 budget hearings for City Council: Community outreach was conducted via print and digital marketing and several presentations to various community groups and events. Staff presented the new budget simulation tool at a City Council meeting and hosted a workshop at the library. A budget input meeting was held at the City Council Chambers to gain additional resident input. A total of 321 community members attended the budget input presentations. TMCflMsateleatis N.cur helps eim0se •at,•I,a.etlat,hl, dn„aa step 1! Learn act.t Sererue ana Sper.:ing 0 Step 2 Sneerer SLeresoQueeo s • epee eeeperaAse step x prat spermng ans mtenue ntegories & pro.ae cemmeea 0 L lin seeppet Suttee a Seances atlases teeseseep.pee C." epee. etPette II �. e. Wer mepayer (a 4. getq.'lldtyxetaia.MYa.rteaetpt at*:, -n asaaxn3a,masx¢srei�a[+aF:w:�e>[�:tn[.a DUB OUE eEmae, Ccras va Biagar tTAx e.55'.S2gd i :0 .. . The Balancing Act budget simulator tool received 870 page views. A total of 125 budgets were submitted by members of the public. Citizen Impact: This will help streamline the budget process allowing for more public input, engagement and transparency. Receive the Government Finance Officers Association Distinguished Budget Presentation Award In order to receive this award, a governmental unit must publish a budget document that meets program criteria as a policy document as an operating guide, as a financial plan and a communications device. r i • The City of Dubuque has received this award for the past thirteen years. J This award recognizes that the budget office is providing budget policies and documents that are understandable and meaningful to the public. For the FY 2019 budget, the City of Dubuque received "Special Capital Recognition" for its presentation of capital expenditures and impact of capital investments on operating budget. Performance Measures: The GFOA also has a special recognition for outstanding performance measure reporting during the budget process. Our goal is to receive this recognition in the next two years through the new reporting available with open data. -156- This page intentionally left blank. -157- Recommended Operating Revenue Budget - Department Total 68 -BUDGET Fund Account Account Title FY17 Actual Revenue FY18 Actual Revenue FY19 Adopted Budget FY20 Recomm'd Budget 100 53201 REFUNDS 800 53530 SPECIALIZED SERVICES 100 53620 REIMBURSEMENTS -GENERAL 0 0 330 290 0 0 0 90,863 0 0 0 0 53 MISCELLANEOUS 330 290 90,863 0 100 59102 FRDRA DISTRIBUTION 100 59610 FR WPC OPERATING 100 59620 FR STORMWATER OPERATING 100 59630 FR PARKING OPERATING 100 59640 FR WATER UTILITY 100 59670 FR REFUSE COLLECTION 100 59940 FRDMASWA 19,950 33,949 10,859 5,602 0 42,193 17,333 0 52,708 12,144 6,064 3,223 43,036 26,354 0 53,977 12,641 6,180 9,716 44,450 26,988 0 101,037 18,874 8,864 14,792 61,604 34,131 59 TRANSFER IN AND INTERNAL 129,886 143,529 153,952 239,302 BUDGET 130,2161 143,819 1 244,815 1 239,302 -158- Recommended Operating Expenditure Budget - Department Total 68 -BUDGET Fund Account Account Title FY17 Actual Expense FY18 Actual Expense FY19 Adopted Budget FY 20 Recomm'd Budget 100 61010 FULL-TIME EMPLOYEES 260 61010 FULL-TIME EMPLOYEES 800 61010 FULL-TIME EMPLOYEES 100 61310 IPERS 260 61310 IPERS 800 61310 IPERS 100 61320 SOCIAL SECURITY 260 61320 SOCIAL SECURITY 800 61320 SOCIAL SECURITY 100 61410 HEALTH INSURANCE 260 61410 HEALTH INSURANCE 264 61410 HEALTH INSURANCE 800 61410 HEALTH INSURANCE 100 61415 WORKMENS' COMPENSATION 100 61416 LIFE INSURANCE 260 61416 LIFE INSURANCE 800 61416 LIFE INSURANCE 201,540 0 0 17,997 0 0 14,600 0 0 31,718 0 0 0 737 147 0 0 194,336 22,247 0 17,382 1,999 0 13,826 1,637 0 31,015 4,114 9,105 0 762 133 22 0 205,432 0 65,354 19,393 0 6,169 15,716 0 5,000 28,620 0 0 14,310 651 150 0 30 290,128 0 0 27,388 0 0 22,195 0 0 33,156 0 0 0 606 165 0 0 61 - WAGES AND BENEFITS 266,740 296,578 360,825 373,638 100 62010 OFFICE SUPPLIES 339 433 350 433 100 62030 POSTAGE AND SHIPPING 13 28 15 28 100 62090 PRINTING & BINDING 0 42 0 45 100 62110 COPYING/REPRODUCTION 1,209 1,640 1,250 1,755 100 62130 LEGAL NOTICES & ADS 3,639 3,603 3,700 3,603 260 62130 LEGAL NOTICES & ADS 0 191 0 0 100 62170 SUBSCRIPTIONS -BOOKS -MAPS 0 0 44 46 100 62190 DUES & MEMBERSHIPS 1,497 880 1,800 898 100 62206 PROPERTY INSURANCE 141 132 0 0 100 62208 GENERAL LIABILITY INSURAN 1,327 1,097 1,243 1,238 100 62310 TRAVEL -CONFERENCES 3,947 2,073 8,500 8,500 100 62320 TRAVEL -CITY BUSINESS 557 0 600 600 260 62340 MILEAGE/LOCAL TRANSP 0 16 0 0 100 62360 EDUCATION & TRAINING 1,000 1,754 1,700 1,700 100 62421 TELEPHONE 1,365 1,321 1,365 1,321 260 62421 TELEPHONE 0 156 0 0 100 62436 RENTAL OF SPACE 1,008 1,008 1,008 1,008 260 62436 RENTAL OF SPACE 0 126 0 0 100 62660 DATA PROCESSING 1,010 1,034 1,068 1,041 100 62663 SOFTWARE LICENSE EXP 51 28,796 28,558 106,453 100 62667 DATA SERVICES 296 240 296 240 260 62667 DATA SERVICES 0 30 0 0 100 62716 CONSULTANT SERVICES 5,397 0 0 65,000 100 62736 CATERING SERVICES 3,192 3,096 3,200 3,200 62- SUPPLIES AND SERVICES 25,987 47,696 54,697 197,109 100 71120 PERIPHERALS, COMPUTER 158 0 0 0 100 71123 SOFTWARE 24,000 0 0 0 -159- Recommended Operating Expenditure Budget - Department Total 68 -BUDGET Fund Account Account Title FY17 Actual Expense FY18 Actual Expense FY19 Adopted Budget FY 20 Recomm'd Budget 100 71211 100 72418 DESKS/CHAIRS TELEPHONE RELATED 633 554 0 0 0 750 0 0 71- EQUIPMENT 25,345 0 750 0 68 - BUDGET TOTAL 318,072 344,274 416,272 570,747 -160- Recommended Expenditure Budget Report by Activity & Funding Source 68 - BUDGET HUD GRANT ADMINISTRATOR - 68400 FUNDING SOURCE: HUD DISASTER RELIEF Account FY18 Actual Expense FY19 Adopted Budget FY20 Recomm'd Budget WAGES AND BENEFITS 9,105 HUD GRANT ADMINISTRATOR 9,105 HUD RESILIENCY FUNDING SOURCE: ENGINEERING SERVICE Account FY18 Actual Expense FY19 Adopted Budget FY20 Recomm'd Budget WAGES AND BENEFITS Mr— HUD RESILIENCY 90,863 BUD FUNDING SOURCE: COMMUNITY DEVELOPMENT Account FY18 Actual Expense FY19 Adopted Budget FY20 Recomm'd Budget EQUIPMENT SUPPLIES AND SERVICES WAGES AND BENEFITS BUDGET BUDGET TOTAL $ 47,696 287,473 750 54,697 269,962 197,109 3 73,63 8 570,747 570,747.00 -161- CITY OF DUBUQUE, IOWA DEPARTMENT DETAIL - PERSONNEL COMPLEMENT 68 BUDGET DEPT. FY 2018 FY 2019 FY 2020 FD JC WP -GR JOB CLASS FTE BUDGET FTE BUDGET FTE BUDGET 61010 Full Time Employee Expense 100 GE -44 DIRECTOR OF FINANCE AND 0.00 $ — 0.00 $ — 1.00 $ 136,848 100 1600 GE -42 R1198E± DIRECTOR 1.00 $ 117,169 1.00 $ 119,986 0.00 $ — 100 GE -39 BUDGET MANAGER 0.00 $ — 0.00 $ — 1.00 $ 82,750 100 1215 GE -36 SENIOR BUDGET ANALYST 1.00 $ 84,185 1.00 $ 85,446 1.00 $ 70,530 TOTAL FULL TIME EMPLOYEES 3.00 $ 258,263 3.00 $ 270,786 3.00 $ 290,128 TOTAL BUDGET DEPT 3.00 $ 258,263 3.00 $ 270,786 3.00 $ 290,128 -162- CITY OF DUBUQUE, IOWA ACTIVITY PERSONNEL COMPLEMENT SUMMARY FY 2018 FY 2019 FY 2020 ACCT FD JC WP -GR POSITION CLASS FTE BUDGET FTE BUDGET FTE BUDGET Budget -General Fund 10072400 61010 100 GE -44 REEF OF FINANCE AND 0.00 $ — 0.00 $ — 1.00 $ 136,848 10072400 61010 100 9250 GE -42 BUBGET DIRECTOR 1.00 $ 117,169 1.00 $ 119,986 0.00 $ — 10072400 61010 100 GE -39 BUDGET MANAGER 0.00 $ — 0.00 $ — 1.00 $ 82,750 10072400 61010 100 1215 GE -36 SENIOR BUDGET ANALYST 1.00 $ 84,185 1.00 $ 85,446 1.00 $ 70,530 Total 2.00 $ 201,354 2.00 $ 205,432 3.00 $ 290,128 TOTAL BUDGET DEPT. 3.00 $ 258,263 3.00 $ 270,786 3.00 $ 290,128 -163- Personnel Office -126- This page intentionally left blank. -127- PERSONNEL OFFICE FY 2018 FY 2019 FY 2020 % Change From Budget Highlights Actual Budget Requested FY 2019 Budget Expenses Employee Expense 556,668 579,087 733,874 26.7% Supplies and Services 108,170 134,230 161,306 20.2% Machinery and Equipment 1,560 350 —% Total 666,398 713,317 895,530 25.5% Resources Administrative Overhead Recharges Misc. Reimbursements Total Property Tax Support Percent Increase (Decrease) 221,459 237,525 265,324 11.7 % 178,106 211,324 212,504 0.6% 399,565 448,849 477,828 6.5% 266,833 264,468 417,702 153,234 57.9% Personnel -Authorized FTE 3.63 3.63 3.63 Improvement Package Summary 1 of 6 This improvement package request is for one person to attend the upper Midwest Employment Law Institute in St Paul, Minnesota. This two-day event will review regulatory changes in employment law, updates on employment-related Supreme Court cases, and workplace issues and changes including sexual and gender harassment, wage and hour issues, joint employment, employer policies, and more. By participating in this institute, the City of Dubuque Personnel Office will be better equipped to ensure compliance with all new regulations and implementation of best practices to ensure equality and equity in the workplace. This improvement package supports the City Council goal of "Financially Responsible, High Performance City Organization" by ensuring the City is responsibly and proactively addressing employment issues. This will encourage a culture of security among current employees and attract new, more diverse employees. Related Cost: $ 1,700 Tax Funds Recurring Related Revenue: $ 857 Administrative Overhead Recurring Net Property Tax Cost: $ 843 Property Tax Impact: $ 0.0003 —% Activity: Personnel Recommend -Yes 2 of 6 This improvement package request is to provide funding to hire a consultant to conduct a full assessment of the Personnel Office to compare the operations, policies, practices, and procedures to other human resource departments in similar -sized communities with a similar -sized workforce. This assessment would include analysis of job responsibilities, staff size, skills and certifications necessary and typical for these positions, and an analysis of training, software or other tools needed for staff to operate efficiently and effectively. Analysis of the office would allow for improvements in identified areas which would ultimately result in more efficiency and responsiveness to citizens seeking involvement with the City through employment. This relates to the City Council goal of "Financially Responsible, High Performance City Organization." -128- Related Cost: $ 3,000 Tax Funds Non -Recurring Recommend -Yes Related Revenue: $ 1,512 Administrative Overhead Non -Recurring Net Property Tax Cost: $ 1,488 Property Tax Impact: $ 0.0006 0.01 % Activity: Personnel 3 of 6 This improvement package request is to provide funding for executive coaching services for managers. If approved, the City would contract with several executive coaches who could be called on by managers on an as needed basis. The executive coaching service would assist in improving management performance and accelerating leadership development. A one on one coaching program would increase skill development which would bring increased productivity and performance. It would foster an environment of positive talent development while retaining and developing talent in a competitive market. This relates to the City Council goal of "Financially Responsible, High Performance City Organization." Related Cost: $ 5,000 Tax Funds Recurring Related Revenue: $ 2,521 Administrative Overhead Recurring Net Property Tax Cost: $ 2,479 Property Tax Impact: $ 0.001 0.01 % Activity: Personnel Recommend -Yes 4 of 6 This improvement package request is to provide funding for ten Department Managers to attend the Upper Midwest Employment Law Institute in St. Paul, Minnesota. This two-day event would review regulatory changes in employment law, provide updates on employment-related Supreme Court cases, and workplace issues and changes including sexual and gender harassment, wage and hour issues, joint employment, employer policies, and more. By participating in this institute, the Department Managers would be better equipped to ensure compliance with all new regulations and implementation of best practices to ensure equality and equity in the workplace. This improvement package supports the City Council goal of "Financially Responsible, High Performance City Organization." Related Cost: $ 17,000 Tax Funds Recurring Related Revenue: $ 8,572 Administrative Overhead Recurring Net Property Tax Cost: $ 8,428 Property Tax Impact: $ 0.0033 0.03% Activity: Personnel Recommend -Yes 5 of 6 This improvement package request is to provide funding to implement a 50% sick leave conversion/pay out policy for full-time non -bargaining unit employees that are over the sick leave cap. This policy would allow 50% of an employee's sick leave accrued above the maximum accrual credited to their vacation accrual or paid to the employee at their regular rate, plus longevity, for 50% of the sick leave accrued above the maximum accrual (method to be determined by the Department Manager). This improvement package relates to the City Council goal of Financially Responsible, High-performance City Organization. Related Cost: Property Tax Impact: Activity: Personnel $112,000 Tax Funds $ 0.0441 0.43% -129- Recurring Recommend - Yes 6 of 6 This improvement package request is to provide funding to implement a parental leave policy for full-time non -bargaining unit employees. This policy would allow employees to take paid time away from work for the birth or adoption of a child under 18 years old. Eligible employees would receive their regular pay and benefits for six weeks following the date of birth, adoption event or foster to adopt placement. If both parents are eligible employees, each would receive the leave benefit. This improvement package relates to the City Council goal of Financially Responsible, High Performance City Organization. Related Cost: Property Tax Impact: Activity: Personnel Employee Expense $ 47,015 Tax Funds $ 0.0185 0.18% Recurring Recommend - Yes Significant Line Items 1. FY 2020 employee expense reflects a 1.5% wage package increase. 2. The Iowa Public Employee Retirement System (IPERS) City contribution of 9.44% is unchanged from FY 2019 The employee contribution of 6.29% is unchanged from FY 2019. 3. The City portion of health insurance expense decreased from $1,193 in FY 2019 to $921 in FY 2020 per month per contract which results in an annual cost savings of -$9,583 or -22.77%. 4. Insurance Premium decreased from $204,324 in FY 2019 to $203,416 in FY 2020 based on FY 2019 actual cost. This line item represents the dental insurance premiums paid which is completely offset by employee payments in dental insurance premium revenue. 5. Administration Costs unchanged from $27,100 in FY 2019 to $27,100 in FY 2020. This line item represents flex medical spending plan administrative costs ($24,000), State of Iowa fee for the 509(A) certificate ($100), and Patient Centered Outcomes Research Initiative fee ($3,000), which are costs that cannot be paid from the self-insurance reserve. Supplies & Services 6. Consultant Services increased from $53,475 in FY 2019 to $56,475 in FY 2020 based on actual cost of health and prescription drug plan actuarial and benefit services ($36,500), 509(A) Certificate of Compliance ($975), Affordable Care Act compliance reporting ($8,000) and GASB 45 actuarial valuation ($3,000). 7. Criminal Background Check decreased from $20,486 in FY 2019 to $17,370 in FY 2020 based on FY 2018 Actual of $14,370 and actual number of checks done in FY 2019. 8. Education and Training is increased from $19,245 in FY 2019 to $28,500 in FY 2020. The employee tuition reimbursement program increased from $14,000 to $25,000 during FY 2019 based on actual reimbursement requests from the program. This line item also includes employee safety training ($2,500); and training for Personnel ($1,000). 9. Software License is increased from $9,173 in FY 2019 to $9,964 in FY 2020. This line item represents the annual maintenance fee for the online job application software. -130- Machinery & Equipment Equipment replacement items include ($350): Administration Smartphones (1) $ 350 Total Equipment $ 350 Revenue 10. Miscellaneous Reimbursements increased from $7,000 in FY 2019 to $9,088 in FY 2020. This line item represents the mid-range of actual employee flex plan forfeitures which partially covers the administrative costs of the employee flex plan ($24,000). 11. Dental Insurance Premium decreased from $204,324 in FY 2019 to $203,416 in FY 2020. This line item represents employee paid premiums for Dental Insurance and offsets the expense. 12. Revenue received from Enterprise Funds for administrative overhead charges has increased from $237,525 in FY 2019 to $265,324 in FY 2020. -131- PERSONNEL OFFICE The Personnel Office is committed to providing expertise in attracting, developing and sustaining a high quality workforce committed to excellent services. SUCCESS IS ABOUT PLANNING, PARTNERSHIPS AND PEOPLE LEADING TO OUTCOMES PEOPLE Improve the productivity and efficiency of operations by continuing organizational development and team building with emphasis on development of supervisory staff, improved intra and interdepartmental effectiveness through the use of Employee Involvement Teams and maintenance of management skills and processes. PLANNING The Personnel Office works with all City Departments and Divisions to ensure vacancies are filled and highly skilled employees are available to carry out City Planning Initiatives. PARTNERSHIPS The Personnel Office works with local partners including United Way, Prescott School, Crescent Community Health Center, Maria House, Multicultural Family Center, the Dubuque Area Labor Management Council and the Road to Success/Bridges Initiative. -132- $300,000 $250,000 $200,000 $150,000 $100,000 $50,000 $0 PERSONNEL OFFICE FY 2018 FY 2019 FY 2020 Full -Time Equivalent 9.77 9.77 9.67 Resources Administrative Overhead Recharges Miscellaneous Reimbursements Property Tax Support II FY2018 FY 2019 FY 2020 The Personnel Office is supported by 3.63 full-time equivalent employees, which accounts for 81.95% of the department expense as seen below. Overall, the departments' expenses are expected to increase by 25.54% in FY 2020 compared to FY 2019. -133- Expenditures by Category by Fiscal Year Employee Expense Supplies and Services $1,560 Machinery and Equipment $— $350 $108.170 1 $134.230 - $161,306 $556.668 $579,087 $0 $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 FY 2018 FY 2019 III FY 2020 PERSONNEL OFFICE Overview The City of Dubuque Personnel Office is responsible for carrying out all the activities essential to the effective administration of the personnel function such as: 1. Assisting operating departments in the areas of recruitment, selection, placement, and training of employees 2. Representing the City in collective bargaining with five employee unions and administering union contracts 3. Maintaining centralized personnel records 4. Administering the Non -bargaining Unit Personnel Manual 5. Administering all benefits 6. Ensuring compliance with state and federal employment related laws and regulations and overseeing the safety function 7. Administering, through the Health Care Committee, health, prescription drug, dental, life, and disability insurance plans 8. Maintaining all workers compensation records and coordinating claims management with the third party administrator and department managers -134- Position Summary FY 2020 Personnel Manager 1.00 Personnel Assistant 1.00 Secretary 1.00 Secretary PT 0.63 Total FT Equivalent Employees 3.63 Highlights of the Past Year • On July 1, 2018, the City selected a new purchasing coalition for the prescription drug program. The estimated annual savings is $161,696. • On July 1, 2017, Wellmark Blue Cross Blue Shield of Iowa became the City's third -party administrator for the medical plan. The annual savings from Fiscal Year 2017 to Fiscal Year 2018 was $2,151,455. Future Initiatives • Continue staff participation on the ICC Steering Committee to increase understanding across cultures when delivering City services and creating a welcoming community and organization. • Continue to implement changes to the health and prescription drug plan in order to contain the increasing cost of providing this benefit, including implementing wellness and disease management programs and clinical management programs. • Conduct a request for proposal for health benefit consulting and actuarial services. Performance Measures Personnel Office -Activity Statement The Personnel Office is committed to providing expertise in attracting, developing and sustaining a high quality workforce committed to excellent services. Goal: Financially Responsible, High Performance City Organization Outcome #1: Ensure equal employment opportunities for all employees and applicants for employment. The Personnel Office provides leadership and .services to maximize the potential and ability of employees and promote employee .success. • Top talent is recruited by coordinating, advertising, screening, interviewing, testing and selection -135- PERSONNEL OFFICE Employee Fiscal Demographic Year 2018 Male Female White Black Hispanic Asian or Pacific Islander American Indian or Alaskan Native White Black Hispanic Asian or Pacific Islander American Indian or Alaskan Native Total All Columns 640 22 14 1 0 371 24 7 0 0 1079 Retirements Fiscal Year 2012 14 Fiscal Year 2013 31 Fiscal Year 2014 19 Fiscal Year 2015 16 Fiscal Year 2016 21 Fiscal Year 2017 22 Fiscal Year 2018 20 Vacancies 90 1 86 1 88 1 82 1 81 1 55 1 114 Applications Processed 5,407 5,360 3,761 3,349 4,223 2,547 3,099 Civil Service Applications 862 1,138 I 1,085 863 714 702 633 Employment Applications Asian o hite Black Hispanic Pacific Islande America Indian or Alaskan Native Unknown Other July 2017 through June 2018 12416 I 252 I 103 I 81 I 10 I 185 I 51 k July 2017 through June 2018 I 272 I 33 I 9 I I 0 I 0 10 1 Outcome #2: Provide compensation and benefits plan that promotes a satisfied and engaged workforce. The City is able to attract and retain highly skilled employees by providing a competitive compensation and benefit package resulting in high quality and innovative services for the Citizens of Dubuque. Maintain a comprehensive and sustainable benefits package: • Analyze benefits and recommend changes as needed to ensure a competitive benefit package • Oversee the medical, prescription drug, disability and life insurance programs, the flexible spending program and all other employee benefit programs • Minimize healthcare premium increases for the City and employees -136- • Support the development and maintenance of the City's classification system to ensure competitive salaries to enable the City to hire and retain the best qualified employees 6 5 4 3 2 1 0 Retiree's Years of Service FY'18 Average - 29.1 Years 0-10 years 11-15 years 16-20 years 21-25 years -137- 26-30 years 31-35 years 36-40 years 41-45 years Recommended Operating Revenue Budget - Department Total 67 -PERSONNEL Fund Account Account Title FY17 Actual Revenue FY18 Actual Revenue FY19 Adopted Budget FY20 Recomm'd Budget 100 53550 SELF INSURANCE PREMIUMS 100 53551 SELF INS PREM. COBRA 100 53605 MISCELLANEOUS REVENUE 100 53620 REIMBURSEMENTS -GENERAL 155,657 789 12,402 42 168,999 0 9,088 18 204,324 0 7,000 0 203,416 0 9,088 0 53 MISCELLANEOUS - Total 168,889 178,106 211,324 212,504 100 59610 FR WPC OPERATING 100 59620 FR STORMWATER OPERATING 100 59630 FR PARKING OPERATING 100 59640 FR WATER UTILITY 100 59670 FR REFUSE COLLECTION 100 59940 FRDMASWA 53,786 17,203 8,875 0 66,849 27,461 81,325 18,738 9,356 4,974 66,402 40,663 83,278 19,503 9,535 14,990 68,580 41,639 87,694 24,246 11,387 19,003 79,145 43,849 59 TRANSFER IN AND INTERNAL - Total 174,174 221,458 237,525 265,324 PERSONNEL - Total 343,063 399,564 448,849 477,828 -138- Recommended Operating Expenditure Budget - Department Total 67 -PERSONNEL Fund Account Account Title FY17 Actual Expense FY18 Actual Expense FY19 Adopted Budget FY 20 Recomm'd Budget 100 61010 FULL-TIME EMPLOYEES 100 61020 PART-TIME EMPLOYEES 100 61050 OVERTIME PAY 100 61091 SICK LEAVE PAYOFF 100 61095 PARENTAL LEAVE 100 61310 IPERS 100 61320 SOCIAL SECURITY 100 61410 HEALTH INSURANCE 100 61411 INSURANCE PREMIUM 100 61413 ADMINISTRATION COSTS 100 61415 WORKMENS' COMPENSATION 100 61416 LIFE INSURANCE 100 61660 EMPLOYEE PHYSICALS 231,953 29,223 1,455 0 0 23,453 19,211 47,700 158,777 30,510 919 184 128 231,819 23,823 1,520 0 0 22,953 18,543 47,700 184,924 24,276 927 184 0 235,295 23,920 0 0 0 24,469 19,830 42,930 204,324 27,100 834 185 200 240,672 24,728 0 112,000 47,015 25,054 20,303 32,508 203,416 27,100 695 183 200 61 - WAGES AND BENEFITS 543,511 556,668 579,087 733,874 100 62010 OFFICE SUPPLIES 2,903 2,491 2,903 3,066 100 62030 POSTAGE AND SHIPPING 2,687 2,520 2,687 2,487 100 62031 PROCESSING MATERIALS 352 288 352 318 100 62061 DP EQUIP. MAINT CONTRACTS 1,338 1,403 1,668 1,417 100 62090 PRINTING & BINDING 229 0 680 680 100 62110 COPYING/REPRODUCTION 1,290 1,385 1,290 1,482 100 62130 LEGAL NOTICES & ADS 1,341 0 700 500 100 62170 SUBSCRIPTIONS -BOOKS -MAPS 3,814 1,448 3,814 1,314 100 62190 DUES & MEMBERSHIPS 414 1,024 949 949 100 62208 GENERAL LIABILITY INSURAN 2,320 1,918 2,174 2,165 100 62209 FIDUCIARY LIABILITY 2,820 2,904 4,000 3,902 100 62310 TRAVEL -CONFERENCES 180 0 1,000 19,700 100 62320 TRAVEL -CITY BUSINESS 653 652 1,000 2,500 100 62360 EDUCATION & TRAINING 19,429 13,581 19,245 28,500 100 62421 TELEPHONE 856 873 856 827 100 62436 RENTAL OF SPACE 504 504 504 528 100 62660 DATA PROCESSING 4,041 4,137 4,274 4,162 100 62663 SOFTWARE LICENSE EXP 9,173 9,550 9,173 9,964 100 62697 LABOR RELATIONS 0 1,161 3,000 3,000 100 62716 CONSULTANT SERVICES 58,204 47,940 53,475 56,475 100 62717 CRIMINAL BACKGROUND CHECK 14,431 14,370 20,486 17,370 100 62731 MISCELLANEOUS SERVICES 27 20 0 0 62- SUPPLIES AND SERVICES 127,005 108,170 134,230 161,306 100 71211 DESKS/CHAIRS 0 1,269 0 0 100 72418 TELEPHONE RELATED 0 291 0 350 71 - EQUIPMENT 0 ,560 0 350 67- PERSONNEL TOTAL 670,516 666,399 713,317 895,530 -139- Recommended Expenditure Budget Report by Activity & Funding Source 67 -PERSONNEL HUl\L&N RESOURCES - 7270 r FUNDING SOURCE: GENERAL Account FY18 Actual Expense FY19 Adopted Budget FY20 Recomm'd Budget EQUIPMENT SUPPLIES AND SERVICES WAGES AND BENEFITS HUMAN RESOURCES PERSONNEL TOTAL $ 1,560 108,170 556,668 134,230 579,087 350 161,306 733,874 -140- CITY OF DUBUQUE, IOWA DEPARTMENT DETAIL - PERSONNEL COMPLEMENT 67 PERSONNEL DEPT. FD JC WP -GR JOB CLASS FY 2018 FY 2019 FY 2020 FTE BUDGET FTE BUDGET FTE BUDGET 61010 Full Time Employee Expense 100 9300 GE -41 PERSONNEL MANAGER 1.00 $ 115,549 1.00 $ 117,281 1.00 $ 119,966 100 9100 GE -31 PERSONNEL ASSISTANT 1.00 $ 68,613 1.00 $ 69,642 1.00 $ 71,235 100 225 GE -25 SECRETARY 1.00 $ 47,652 1.00 $ 48,372 1.00 $ 49,471 TOTAL FULL TIME EMPLOYEES 3.00 $ 231,814 3.00 $ 235,295 3.00 $ 240,672 61020 Part Time Employee Expense 100 225 GE -25 SECRETARY TOTAL PART TIME EMPLOYEES 0.63 $ 26,178 0.63 $ 23,920 0.63 $ 24,728 0.63 $ 26,178 0.63 $ 23,920 0.63 $ 24,728 TOTAL PERSONNEL DEPT 3.63 $ 257,992 3.63 $ 259,215 3.63 $ 265,400 -141- CITY OF DUBUQUE, IOWA ACTIVITY PERSONNEL COMPLEMENT SUMMARY FY 2018 FY 2019 FY 2020 ACCT FD JC WP -GR POSITION CLASS FTE BUDGET FTE BUDGET FTE BUDGET Personnel/Human Services - FT General Fund 10072700 61010 100 225 GE -25 SECRETARY 1.00 $ 47,652 1.00 $ 48,372 1.00 $ 49,471 10072700 61010 100 9300 GE -41 PERSONNEL MANAGER 1.00 $115,549 1.00 $ 117,281 1.00 $119,966 10072700 61010 100 9100 GE -31 PERSONNEL ASSISTANT 1.00 $ 68,613 1.00 $ 69,642 1.00 $ 71,235 Total 3.00 $231,814 3.00 $ 235,295 3.00 $240,672 Personnel/Human Services - PT General Fund 10072700 61020 100 225 GE -25 SECRETARY Total 0.63 $ 26,178 0.63 $ 23,920 0.63 $ 24,728 0.63 $ 26,178 0.63 $ 23,920 0.63 $ 24,728 TOTAL PERSONNEL DEPT. 3.63 $257,992 3.63 $ 259,215 3.63 $265,400 -142- This page intentionally left blank. -143- Public Information Office -164- This page intentionally left blank. -165- PUBLIC INFORMATION OFFICE Budget Highlights Expenses Employee Expense Supplies and Services Machinery and Equipment Total Resources Administrative Overhead Recharges Misc. Reimbursements Stormwater Charges Cable TV Charges Total Property Tax Support Percent Increase (Decrease) Personnel - Authorized FTE FY 2018 Actual 307,724 118,210 831 FY 2019 FY 2020 % Change From Budget Requested FY 2019 Budget 432,567 162,248 28,440 508,437 172,708 2,696 17.5% 6.4% - 90.5% 426,765 623,255 50,792 52 280,852 80,820 47 86,661 294,056 683,841 9.7% 104,444 70,365 70,313 319,099 29.2% 149,612.8% - 18.9% 8.5% 331,696 461,584 564,221 22.2% 95,069 161,671 119,620 4.5 5.0 6.4 -42,051 -26.01 % Improvement Package Summary Geographic Information Systems 1 of 2 This improvement level decision package request is for funding the GIS Applications Specialist's participation in the ESRI International User Conference. This conference takes place yearly in San Diego, CA, and is attended by the GIS Coordinator/Analyst. It is the premiere event for GIS applications, training, and technical support. The conference fee itself is included in the City's Enterprise Licensing Agreement (ELA), so this will cover the cost of airfare, hotel, per diem, and ground transportation. This improvement supports the City Council goal of a financially responsible, high-performance city government. Related Cost: $ 1,500 Tax Funds Related Revenue: $ 631 Administrative Overhead Net Property Tax Cost: $ 869 Property Tax Impact: $ 0.0003 —% Activity: Public Information Office -166- Recurring Recurring Recommend -Yes 2 of 2 This improvement level decision package request is for the purchase of a tablet for the GIS Applications Specialist. This device will allow the GIS Applications Specialist to have access to work email, calendar, and contacts and internet access. The device will also serve as a tool to create and test mobile GIS, web maps, map applications, data management, and story map creation and modification. Having a tablet in addition to a desktop computer allows map and application developers an opportunity to see how developed applications work on different platforms. This improvement supports the City Council goal of a financially responsible, high-performance city government. Related Cost: $ 950 Tax Funds Non -Recurring Recommend - Yes Related Revenue: $ 400 Administrative Overhead Non -Recurring Related Cost: $ 360 Tax Funds Recurring Related Revenue: $ 152 Administrative Overhead Recurring Net Property Tax Cost: $ 758 Property Tax Impact: $ 0.0003 —% Activity: Public Information Office Public Information Office 1 of 5 This improvement level decision package request is to upgrade the part-time Communications Specialist position to a full-time position (+0.25 FTE or +520 hours annually). As more residents and stakeholders expect more information and increased transparency from the City through traditional channels and more social media channels, additional staff time is needed to meet the growing communication needs of the organization as a whole and to provide more assistance to additional City departments and divisions. Specifically, these additional hours would enable the Communications Specialist to assist more departments with digital content, graphics, and publications. Approval of this package would assist the Public Information Office in increasing and improving communications/outreach to inform and engage residents and stakeholders, which supports the City Council goals of a financially responsible, high-performance city government and a connected community. This position would be full-time effective January 1, 2020. Related Cost: $ 14,263 Cable TV Funds Recurring Recommend -Yes Activity: Public Information Office January 1, 2020 2 of 5 This improvement level decision package request is to upgrade the part-time Communications Assistant position to a full-time position (+0.25 FTE or +520 hours annually) and move the position from the City Manager's Office to the Public Information Office. As more residents and stakeholders expect more information and increased transparency from the City through traditional channels and more social media channels, additional staff time is needed to meet the growing communication needs of the organization as a whole and to provide more assistance to additional City departments and divisions. Specifically, moving this position from the City Manager's Office to the Public Information Office and making it full-time would enable the Communications Assistant to better support additional Public Information Office efforts including website content management, social media channel management and analysis, and employee communications. Approval of this package would assist the Public Information Office in increasing and improving communications/outreach to inform and engage residents and stakeholders, which supports the City Council goals of a financially responsible, high-performance city government and a connected community. Related Cost: $ 12,599 Property Tax Funds Recurring Recommend - No Property Tax Impact: $ 0.005 0.05% Activity: Public Information Office -167- 3 of 5 This improvement level decision package request is for an additional $7,000 for the department promotions budget, increasing the annual total from $3,000 to $10,000. The complete Public Information Office promotions budget of $3,000 is used solely to advertise/promote City Expo. Additional funds would allow additional promotion of City Expo, promotion/advertising of other City -sponsored special events managed by the Public Information Office, targeted general promotion of the city, and the purchase of promotional items. An adequate promotions budget would assist the department in improving communications/outreach to inform and engage residents and stakeholders, which supports the City Council goals of a financially responsible, high-performance city government and a connected community. Related Cost: $ 7,000 Cable TV Funds Recurring Recommend - Yes Activity: Public Information Office 4 of 5 This improvement level decision package request is for a new digital camera for the Public Information Office. The current camera used by the department was a "hand-me-down" from the Cable TV Division and is nearly 10 years old. A new camera with improved video capabilities, better downloading features, and expanded storage will enable Public Information Office staff to post more photos and videos to the City's social media channels and provide better still photos for publications. A new camera would assist the department in improving communications/outreach to inform and engage residents and stakeholders, which supports the City Council goals of a financially responsible, high-performance city government and a connected community. Related Cost: $ 800 Cable TV Funds Non -Recurring Recommend - Yes Activity: Public Information Office 5 of 5 This improvement level decision package request is for two new brochure racks to replace the existing rack on first floor and table on second floor. The existing rack and table are very old and problematic for displaying the variety of print materials available to residents and stakeholders. New brochure racks would be designed for a variety of shapes and sizes of materials and would be angled to prevent single -page fliers from bending over when displayed. New brochure racks in City Hall would improve distribution of materials to City Hall visitors and assist the department in improving communications/outreach to inform and engage residents and stakeholders, which supports the City Council goals of a financially responsible, high- performance city government and a connected community. Related Cost: $ 600 Cable TV Funds Non -Recurring Recommend - Yes Activity: Public Information Office Significant Line Items Employee Expense 1. FY 2020 employee expense reflects a 1.5% wage package increase. 2. The Iowa Public Employee Retirement System (IPERS) City contribution of 9.44% is unchanged from FY 2019 The employee contribution of 6.29% is unchanged from FY 2019. 3. The City portion of health insurance expense decreased from $1,193 in FY 2019 to $921 in FY 2020 per month per contract which results in annual cost savings of $1,215 or 22.77%. -168- Supplies & Services Printing and Binding is unchanged from $55,915 in FY 2019 to $55,915 in FY 2020. This line item represents the cost of printing six issues of City Newsletter ($7,200); two issues of City Focus Magazine which includes mailing costs ($36,000); various print projects ($2,000); translating City brochures ($1,000); and Bee Branch Watershed materials ($9,715). 5. Software License Expense increased from $48,492 in FY 2019 to $56,456 in FY 2020. Civic Plus Website Hosting increased from $17,930 in FY 2019 to $19,660 in FY 2020 based on a 10% increase. WebQA Hosting increased from $27,020 in FY 2019 to $28,517 in FY 2020 based on a 6% increase. 6. Postage and Shipping decreased from $13,650 in FY 2019 to $13,642 in FY 2020. Public Information mailings represent $142 and Bee Branch Watershed mailings represent $13,500. Machinery & Equipment 7. Equipment replacement items include ($2,696): Smartphones (1) 350 Recommended Improvement Packages 2,346 Total Equipment 2,696 Revenue 8. Revenue received from Enterprise Funds for administrative overhead charges increased from $80,820 in FY 2019 to $104,444 in FY 2020 and represents recharges for Geographic Information Services (GIS). -169- PUBLIC INFORMATION OFFICE The City of Dubuque Public Information Office (P10) facilitates an accurate and consistent flow of public information to the City's various constituencies to increase public awareness about the activities, programs, and services provided by the City of Dubuque. City Manager's Office Public Information Office Cable TV Division Geographic Information Systems SUCCESS IS ABOUT PEOPLE, PLANNING AND PARTNERSHIPS LEADING TO OUTCOMES PEOPLE Public Information Office staff serve on Leadership Team, the Employee Recognition Committee, Travel Dubuque Advisory Board, Intercultural Communications Marketing Team, and the Local Emergency Preparedness Committee. PLANNING The Public Information Office supports all departments/ divisions in planning activities to promote their programs and activities and assists with promoting engagement opportunities and tools to provide public input into those processes. PARTNERSHIPS The Public Information Office partners daily with other City departments and divisions and frequently collaborates with Greater Dubuque Development Corporation, the Community Foundation of Greater Dubuque, Travel Dubuque, Dubuque Area Chamber of Commerce, and other strategic partners. -170- $300,000 $250,000 S200,000 5150,000 5100.000 $50,000 $0 PUBLIC INFORMATION OFFICE FY 2018 FY 2019 FY 2020 Full -Time Equivalent 2.75 2.75 3.63 Resources and Property Tax Support Administrative OH Recharges Misc. Reimbursements Stormwater Charges Cable TV Charges Property Tax Support II FY 2018 FY 2019 Ind FY 2020 Includes Public Information Office and Geographic Information Systems. The Public Information Office is supported by 6.38 full-time equivalent employees, which accounts for 74.35% of the department expense as seen below. Overall, the departments' expenses are expected to increase by 9.72% in FY 2020 compared to FY 2019. Expenditures by Category by Fiscal Year Employee Expense Supplies and Services $307,724 $432,567 $508.437 $831 Machinery and Equipment $28,440 $2,696 $118,210 $162,248 $172,708 0 100,000 200,000 300.000 400,000 500,000 600.000 FY 2018 FY 2019 Ill FY 2020 -171- PUBLIC INFORMATION OFFICE Overview The Public Information Office communicates the goals and activities of city government to the city's many publics, both internal and external. The Public Information Office oversees the Cable TV Coordinator and Geographic Information System (GIS) Coordinator/Analyst. Services provided by the Public Information Office include: Publications & Graphic Design • The Public Information Office assists the City Manager, departments, and divisions with content development and graphic design assistance for print publications, event displays, signage, direct mail, and other media. Online Presence Management • The Public Information Office is responsible for the overall management of the City's website and citizen response management system (WebQA) and supports departments and divisions through training and direct assistance with their online content management. • The Public Information Office also manages the City's main accounts on Facebook, Twitter, NextDoor, Linkedln, YouTube, and Instagram. Media Relations • The Public Information Office issues news releases and announcements to area media outlets to publicize information related to City programs and services. The Public Information Office also serves as a liaison to media and coordinates responses to media inquiries and interview requests. Bee Branch Watershed Flood Mitigation Project Communications • The Bee Branch Watershed Communications Specialist is a member of the Public Information Office staff and coordinates all communications and outreach efforts related to the Bee Branch Watershed Flood Mitigation Project. Position Summary FY 2020 PUBLIC INFORMATION OFFICER 1.00 COMMUNICATIONS SPECIALIST 0.75 COMMUNICATIONS SPECIALIST 0.25 COMMUNICATIONS SPECIALIST 0.50 COMMUNICATIONS ASSISTANT 0.75 COMMUNICATIONS SPECIALIST 0.38 Total FT Equivalent Employees 13.63 Highlights of the Past Year • City Expo 2018 • Jule Operations & Training Center Ribbon -Cutting Event • Launch of WaterSmart Water Management Tool • Skate Park Groundbreaking Ceremony -172- PUBLIC INFORMATION OFFICE • 35% increase in City of Dubuque Government Twitter Followers • 16% increase in City of Dubuque Government Facebook Page Likes • 52% increase in Nextdoor.com Dubuque subscribers Future Initiatives • Five Flags Center Project Public Information Campaign • Development of "Bee Keeper" Bee Branch Watershed stewardship program • Increased utilization of video in social media posts • Development of City of Dubuque Instagram account Performance Measures Activity Statement Increase awareness and understanding of City services and programs and facilitate increased transparency of City government, to promote citizen trust and satisfaction in City government. Goal: Experiences and Activities Outcome #1: Actively promote the services, programs, projects, and initiatives of the City of Dubuque to residents and stakeholders through publications, correspondence, online content, social media, media outlets, public access television, and presentations. As more and more people choose social media and other digital communications and their preferred way to receive information, the City must make these communication channels a high priority. The options listed above are a direct channel to residents and stakeholders; information is not filtered or modified and detailed information is made available. To achieve this objective, the benefits of these information sources will be promoted to residents and stakeholders. Those benefits include: • Free, timely, and accurate information delivered directly to you; • Links to additional details and background; and Opportunities to provide feedback. -173- DID YOU KNOW? As of Nov 2018, nearly 6,500 Tweets and Retweets have been shared with @CityofDubuque followers since the account was created. More than 120 news items were distributed as "News Release" Notify Me messages in FY 2018. 6.000 5,000 4.000 3.000 2.000 I.000 0 1.000 X00 600 400 200 0 PUBLIC INFORMATION OFFICE Subscriber Growth in City Communication Channels 3.865 3.45 3.012 2,4721 1,051 1 1 Twitter Oct. 2014 2.986 2.395, 2.242 1.758 1,'_34 ■I 4,8110 4.372 2,868 Facebook Nextdoor.com Members No‘. 2015 n Nov, 2016 1 Nov. 2017 U Nov. 2018 Notify Me Subscribers 792 840 810 704 587 11 i(i7 524 550 478 427 380 Nays Releases 520 541 459 City Council Agenda Bee Branch Watershed Updates Oct. 2014 1 Nov. 2015 1 Nov. 2010 1 Nov. 2017 1 Nov. 2018 Goal: Financially Responsible, High Performance City Organization outcome #2: Maintain an up-to-date, comprehensive, and interactive City website for residents and stakeholders to access information and communicate with City staff and elected officials. Most residents and stakeholders have access to the City's website which enables them to submit requests for service, questions, comments, complaints, and information requests at their convenience. This enables 24/7 access to local government — whenever is convenient for residents. By empowering residents and stakeholders to submit requests directly, they can monitor the progress on their request and receive responses directly from the appropriate department/division. Additionally, if more requests are submitted directly by residents, it will reduce the amount of time spent by staff taking calls and entering requests into the system. -174- PUBLIC INFORMATION OFFICE Service Requests Processed Through Website 25,000 20,000 17.419 15,000 12,848 12.962. 12,595 10,000 . 1 12,340 18,059 5,000 2,529 _ 2 2� �■ ,763 2,934 2,848 2� 0 _ FY 2013 FY 2014 FY 2015 FY 2016 FY 2017 FY 2018 • Submitted by Citizens Entered by Staff DID YOU KNOW? In FY 2018, 20,907 service requests were processed through WebQA, the City's citizen response management system. Of that total, 13.6% (2,848) were submitted directly through the Citizen Support Center on the website by residents. The remainder was entered into the system by City staff in response to phone calls and staff observations. To submit a service request, visit www.cityofdubuque.orgicitizensupport Top 5 Service Requests Submitted by Residents: FY 2018 -175- • Contact Us Abandoned Vehicle Grass/Weed Complaint Garbage/Junk/Nuisance ▪ Recycling Bin Request PUBLIC INFORMATION OFFICE Top Ten Page Visits (with exception of homepage): Nov. 1, 2017 — Nov. 1, 2018 1. Job Opportunities (38,974) 2. Leisure Services (36,115) 3. Pay a Bill or Fine (30,239) 4. Utility Billing (27,276) 5. Police (22,175) 6. The Jule (21,105) 7. Dubuque Employment Opportunities (19,978) 8. Miller Riverview Park (18,336) 9. Eagle Point Park (16,485) 10. Flora Park Swimming Pool (16,091) Top 10 Most -Frequently Used Search Terms on Website: Nov. 1, 2017 — Nov. 1, 2018 1. Eagle Point Park (192) 2. Housing (129) 3. Shot Tower (119) 4. Parking (116) 5. Swim Lessons (116) 6. Jobs (115) Sma 7. Flora Pool (95) 41 8. Bids (84) 9. Applicant Partner Portal (78) 10. Police (77) Website Visits by Device Tablet, 8°! Computer: •6t4% DID YOU KNOW? In 2018, 49% of the devices used to visit the City website were mobile (smartphone or tablet). Of the mobile devices, 86% were smartphones. Outcome #3: Provide timely and accurate information related to the Bee Branch Creek Watershed Flood Mitigation Project to residents and businesses directly impacted by the project and other stakeholders. The scope, duration, and location of this project significantly impact many residents and stakeholders. By providing frequent updates on the project timeline, progress, and impacts to properties, vehicular and pedestrian traffic, schools, and businesses, those residents and businesses most impacted can prepare and project -related inconveniences can be minimized. Stakeholders, in the broader sense, include all Dubuque residents and stormwater utility customers. -176- PUBLIC INFORMATION OFFICE • All project -related information is available at www.cityofdubuque.orgibeebranch All project -related construction updates, detour notifications, public meeting notices, and other news are posted to the project's Notify Me (541 subscribers as of 11/19/2018, a 4% increase since November 2017), Facebook page (758 follows as of 11 /19/2018, a 21 % increase since November 2017), Twitter account (305 followers as of 11/19/2018, a 11% increase since November 2017), and residents on Nextdoor.com. Many are also shared on the City's social media channels. • A City Journal program updating viewers on the completed Upper Bee Branch Creek Restoration Project and remaining phases of the overall flood mitigation project was produced and aired in February 2018. • Created the completed projects map for the Bee Branch Healthy Homes Resiliency Program using ArcGIS Online. The map features before and after photos of each property along with a summary of the repairs and renovations made to the site. The map is updated every two to three months as more housing units are completed. The map can be viewed at www.cityofdubuque.org/bbhh or the direct link is http://arcq.is/1 mgrzC. • Created detailed webpages for the 22nd St./Kaufmann Ave. and 17th St.NV. Locust St. storm sewer improvement construction projects including custom project maps, estimated construction schedules, road closure and detour maps, and potential impacts to residents. As the 2018 construction season comes to an end, the webpages will be updated to reflect the next phases of the projects which will start in spring 2019. View those webpages at www.cityofdubuque.org/22ndkaufmann and www.cityofdubuque.org/17thwlocust. • Sent a series of letters to property owners, tenants, and businesses impacted by the two Bee Branch Project -related storm sewer improvement projects. Letters included: 1.) a pre -construction letter with a summary of the project and potential impacts to residents, 2.) a notice that construction was scheduled to begin, and 3.) a notice that the project was progressing, and additional sections of the street would be closing for construction. The initial pre -construction letter also included an invitation for residents to call the City to schedule a time to meet and discuss the project. In addition, open house public information meetings were held for the two projects. Property owners and current residents were informed of the open house public meetings via direct-mail postcard. • Designed a two-page Bee Branch Creek Restoration handout detailing the upper and lower portions of the completed Bee Branch Creek as well as the Railroad Culverts phase and project funding. • A four-page Bee Branch Watershed Flood Mitigation Project newsletter was mailed to all properties in the Bee Branch Watershed in June 2018. This is approximately 13,000 addresses. The next is scheduled to be mailed by in early -January 2019. -177- PUBLIC INFORMATION OFFICE • Designed all materials for the America's River III campaign including the campaign website (www.cityofdubuque.org/ar3), case statement booklet, tri -fold brochure, donation forms, and online naming opportunities map (http:/larcg.is/1 PKTTP). Serve as a point person for all questions and donations. Provided training to the leisure services department on how to recognize donors and change the status of amenities on the naming opportunities map. • Wrote and submitted several nominations to regional and national award competitions for the Upper Bee Branch Creek Restoration and Bee Branch Watershed Flood Mitigation Project. The project received the following awards: 2018 Eddy Award for Design, River Action - April 2018 2018 James Lee Witt Award for Excellence in Floodplain Management, Association of State Floodplain Managers - June 2018 2018 Environmental Planning, Iowa Chapter of the American Planning Association - October 2018 2018 Project of the Year Award, Iowa Chapter of the American Public Works Assoc. - October 2018 • Updated and redesigned the 8 -page Road Construction Tool Kit for businesses. The guide is to be provided to all businesses impacted by City projects before construction begins. It outlines resources the City provides before and during construction projects, things businesses can do to proactively prepare for a construction project, and other helpful information including City noise ordinance for construction, dust control measures, and parking and transportation alternatives. During the redesign process, the Public Information Office worked with the Engineering Department to establish standard temporary directional signs for businesses during road construction projects. • Provided educational tours of the completed Bee Branch Creek Greenway to several groups including Mazzucchelli Middle School, University of Dubuque, Wahlert High School, Marshall Elementary School, the Dubuque Police Chiefs Forum, the University of Iowa Office of Strategic Communication, and the Growing Sustainable Communities mobile tour. • Partnered with Laura Klavitter and Heidi Zull, representatives from the Washington Neighborhood, and Green Iowa AmeriCorps to do community engagement about the redevelopment of the Blum site. Residents were asked to submit art to be displayed on temporary vinyl banners that will be attached to the fence surrounding the property. After the artwork was gathered, it was scanned, converted it into digital art, and laid it out as a collage. The result is colorful banners of artwork created by community members that is both a celebration and reflection of the Washington Neighborhood and North End residents, especially its youth. The banners are expected to be installed in December 2018. -178- This page intentionally left blank. -179- GEOGRAPHIC INFORMATION SYSTEMS (GIS) (Maps & Data) The Geographic Information Systems (GIS) Office is responsiblefor the supervision, development, use, and maintenance of the City's Geographic Information System, and coordinates these duties with other City departments, partners to City projects, other government groups and private sector businesses. City Manager's Office Public Information Office SUCCESS IS ABOUT PEOPLE, PARTNERSHIPS, AND PLANNING LEADING TO OUTCOMES PEOPLE The GIS Office works with every department. division, and partnering agency. People are a critical piece in the success of GIS. Communication, ideas, data development. and projects depending on the people working mr ,�omrcaacrao thein. Projects start with an idea and data. GIS provides data for all city projects. Irom utilities to demographics. Using the mlormation available, the City can carefully plan and execute successful projects benelitling residents and the community as a whole. l PARTNERSHIPS Partnerships are fundamental la the success al City projects. The GIS 011ice works in with consultants, partnering agencies. students, schools, law enforcement and emergency response. private developers. residents. and government agencies. -180- GEOGRAPHIC INFORMATION SYSTEMS (GIS) Overview GIS stands for Geographic Information ystem: a combination of hardware, software, people, data, and analysis used to perform data capture, analysis, cool map displays, production, and asset management. The City of Dubuque uses GIS in all city departments and divisions, both in the office and in the field. Bunker Nil/ Golf Course - Hillshade What is GIS? Most people are familiar with mapping applications like Google Maps, Apple Maps, and Waze. Some might still be using the hard copy road atlas to find their way around. GIS is several steps beyond these tools, but also incorporates the information they provide to make smarter maps and smarter decisions. The maps and information created in GIS not only serve as wayfinding applications and atlases, but can also be an important component of successful project management. DID YOU KNOW? Data in GIS maps and apps are not limited to just map layers and may include data from spreadsheets, scanned documents, and web services. Information is often aggregated from other databases the City uses to map out different information, from licensed pets to building permits. As long as the information has a location tied to it (address, coordinates, name), it can be put on a map. GIS has evolved significantly since its beginning in the City Organization in 1996. What began as a mapping tool has evolved into a massive data store of geographic information and a library of Dubuque- and geographic -specific data. This data is used for everything from the creation of a simple road map of the City, to a highly complex and complete asset management system, with links to videos and pictures of maintenance activities, records, and all the information about each feature which must be tracked. -181- GEOGRAPHIC INFORMATION SYSTEMS (GIS) Position Summary FY 2020 GIS APPLICATIONS SPECIALIST 1.00 GIS COORDINATOR 1.00 ARCHITECTURAL INTERN 0.50 GIS INTERN - SEASONAL 0.25 Total FT Equivalent Employees 2.75 In the winter of 2019, the GIS Office became an office of 2 full-time and 2 intern employees. The GIS Coordinator/Analyst position has been a part of the City since 2006. The GIS Applications Specialist was added in 2019. The seasonal GIS technician joins the office for about 1/4 of the year - typically in the summer as most of these individuals are college students completing their degrees. An architectural intern is funded for 1/2 the year and assists in the implementation of the ADA Transition Plan and asset management system in GIS. This position is funded through a GIS Office CIP, but is managed through the Engineering Department. GIS is Asset Management An important focus of GIS development is organizing and documenting City assets - hydrants, manholes, pipes, inspections, and any other information which can be gathered and identified on a map. Each feature in the map exists in the real world, in the map as a symbol, and in a database with all the important information. Below is a visual example of what asset management in GIS looks like - assets in the field, mapped, and data about that asset contained in the database attached to the point in the map. Here's a storm inlet just outside City Hall on the corner of W 13th St and Iowa St. Here's that same inlet in GIS. We see it from above, and can see how it fits into the storm sewer network. -182- Ox leobC IS.SM6HA1534Yl.SSl94IFtt rdd Iyrs OBECTD (tel P.dtem VO 0.27 Gttiya atd> kale Norte <V> Mess Mated aenfo ed Ceoelle Aria Td. oed> 0.N* tL AaeIY w pea fn wymty Via Wu. :oda GWOO Win A-1 wean Demme; aom SOwt lagan EITM ST SRttANt, 10. 51 Suva .taxe CdaetnOAua CPS S IO Cal.*. Me .P./2011) CRNe, labe..1nem n%aNa> W O A1! ELEVAIICR1 aSS> Nan Oman +nd> Se.t ONE•(?) oJ> NBIeCt OAR •nJ> JrdaMidl feature I Here is the information for that inlet. Not only is there specific information about the size/year it was installed, but we also track inspections, maintenance, and repair. GEOGRAPHIC INFORMATION SYSTEMS (GIS) GIS is on the Move For a long time, GIS use was confined to a desk and it was difficult to learn to use, build maps, and determine ways to make different types of data work together. However, GIS has become easier to use than ever before. GIS applications may now be accessed from a smart phone, so maps can be viewed the same whether in the office or on -the -go. The data does not need to be downloaded to a device and is accurate and up-to-date when the user needs it. If an event occurs outside the workday, employees can log in to a website or check their mobile device instead of returning to the office to consult a paper map. GIS on mobile devices DID YOU KNOW? The majority of data edits are done on mobile devices. Departments including Public Works, Engineering, and Fire and Rescue capture information about their activities in the field on mobile devices connected to GIS. This information is immediately available to anyone else using that same dataset. Some of the most active GIS -users in the City have never edited a single feature in desktop GIS software! a A sample of city tree r:ork using mobile maps. The GiS Office is Busy There's never a dull day in the GIS Office. Below are some examples of activities keeping GIS staff active. Data Intern Standards Supervision Mobile Map Plotter Development Maintenance SupDlleS Partnering Users vs Agencies Policies Editors Greater Versioned Dubuque Editing Data Legacy GIS Training Creation �ApplicaGun Citizen Connection Response Data Editing Address Data Database Reconiliation Trouble Shooting Service Publishing Database Community Design Foundation GIS CAAADA Compliance Map Creation Census Mapping -183- Story Maps GEOGRAPHIC INFORMATION SYSTEMS (GIS) Highlights of the Past Year Esti Significant Achievement in GIS (SAG) Award Special Achievement in GIS 2018 Award Winner The City of Dubuque was recognized for its use of GIS by Esri, the international leader in mapping and spatial data analytics technology. The award was presented to GIS Coordinator/ Analyst Nikki Rosemeyer at the annual Esri International Users Conference in San Diego, CA. The City of Dubuque was selected from over 300,000 eligible candidates and received its award for innovative application of mapping, data analytics, and leadership in government. The SAG Awards are meant to show appreciation for organizations that are using GIS to solve some of the world's toughest challenges. According to Esri, "through The Science of Where - the technology of GIS combined with the science of geography - the users honored with these awards are demonstrating the most groundbreaking and transformative possibilities of GIS software." Dubuque was one of over 180 organizations in areas such as commercial industry, defense, transportation, non-profit work, telecommunications, and government to receive a SAG Award. Esri staff annually nominate hundreds of candidates from around the world for consideration, and Jack Dangermond, president and founder of Esri, personally selects recipients and presides over the ceremony. Why is this important? Generally, GIS is a fairly obscure application and many are unfamiliar with the GIS or Ersi software functionalities. Many users of these softwares still treat it as a simple mapping tool. Since the inception of GIS in the City of Dubuque in 1996, the City has teetered on cutting edge applications and deployment of GIS. City leaders identified early the importance of the application and have supported its expansion from less than 10 shared desktop licenses to an enterprise -wide solution with over 350 unique users. The City of Dubuque has tied GIS into almost every applicable project or activity. Dubuque frequently implements innovative applications, uses, and methods at a faster and more aggressive and successful rate than many larger cities. Receiving the SAG award testifies to that. GIS and Legacy/Enterprise Database Integration A legacy or enterprise system is a database andlor application that houses a large amount of data and is used by multiple departments within an organization, making its existence and use -184- GEOGRAPHIC INFORMATION SYSTEMS (GIS) very important in day-to-day tasks. The City has several legacy/enterprise applications, including but not limited to: • GIS; • Accela, which is used to issue building, construction, rental, demolition permits, and to manage and monitor rental licenses and rental properties; • WebQA, an application that collects non -emergency calls for service, including weed complaints, icy streets and sidewalks, overgrown trees, etc.; • Community/Finance Plus, the City's utility billing and finance and budgeting software; • Superion, the City and County's emergency computer aided dispatch software. This year, the GIS Office was able to further integrate GIS with these applications. The most important part of this integration is addressing. Other features GIS was able to provide include maps of the city, parcel information, district boundaries, and ownership. Why is this important? Address consistency across the organization is crucial. Since the City first began using the systems listed above, the system permitted any format for address entry. Since each system is used by multiple departments, there were multiple entries for the same address. Additionally, it is time-consuming and difficult to attempt to match up addresses (100 Main, 100 Main St, 100 Main Street, 100 Main St #1) when comparing information across different systems. In emergency response situations, addresses, street names and address ranges are incredibly important. The dispatch operator and the software they use must be able to quickly identify a correct address or intersection and effectively route the emergency vehicles and responders to that location. Consistent addressing and road centerline address ranges allow this to happen. The City GIS Office and the County GIS Office work with Emergency Communications to keep this data accurate and consistent throughout the City and County. Every minute counts in an emergency situation. The address database in GIS also includes other information such as wards, neighborhoods, zoning, subdivisions, refuse collection days, historic districts, and address types. With this information readily available in GIS, it is easily transferred to another application if necessary. Additionally, with GIS serving as a one -stop -shop for important and organized data, it mitigates unnecessary work to gather data which has already been compiled. Did you Know...? • The most common zip code in the city is "52001" -- 21,643 addresses have this zip code! • There were 650 new or modified addresses in the city in FY2018. • Nearly 40% ofthe city's addresses are located in areas eligible for Community Development Block Grant funding for new projects and neighborhood improvements! -185- GEOGRAPHIC INFORMATION SYSTEMS (GIS) Bee Branch/Healthy Homes HUD Resiliency Project GIS continues to be an integral part of data collection and management for the Bee Branch/ Healthy Homes HUD Resiliency project. There are essentially three components to the Healthy Homes portion of the project: Home Advocate work administered bythe Visiting Nurse Association (VNA), inspections completed by East Central Intergovernmental Association (ECIA), and applications and project administration performed in-house by City administrative and project management staff. Each home has an address and a project ID in GIS which these three groups use to track their work. Using the GIS platform, the GIS Office developed surveys based on the information each group was collecting. This information, based on address, has been mapped out using GIS and all the related data from each survey has been connected using the Project ID. This model allows all the stakeholders to view information from other parts of the project and doesn't require transporting paper documents from place to place. This information is also web -enabled, so the data may be accessed anywhere. This interactive type GIS model is shown below: • • ••• • • •• • • • • • • • • • • • •. • • • • • • • • • 1 • • • •• • Each dot on the map (left) identifies the location of a Bee Branch/Health Homes Participant: — The colors vary depending on the type of applicant (single-family homeowner, single-family rental, or multi -family resident). — The brighter each dot is, the more contact various components of the project have had with that particular location. Since all the information for assessment, inspections, and family information is overlaid on the map, users can quickly identify the necessary information for each household. -186- GEOGRAPHIC INFORMATION SYSTEMS (GIS) Future Initiatives Continue Work with the Bee Branch Healthy Homes - HUD Resiliency Project The GIS Office plans to continue to build upon the momentum of data gathering and organization occurring internally and involve stakeholders outside the organization as well. Specific goals include sharing the mapping applications and data with the Iowa Economic Development Authority and the US Department of Housing and Urban Development. In addition to ensuring detailed data may be extracted from the web mapping application, the GIS Office also plans to create dashboards related to specific points of data being collected in the project. �anple '. S.unple 2 Sample 3 iln NM • SIC 400 • Hee Story Map Generation Story maps are a way to share stories and background about City projects and engage the public with narrative, pictures, maps, and data. The City is currently uses story maps for several projects, including Green Alley development and various Bee Branch related activities. The GIS Coordinator/Analyst hopes to expand these story maps into more comprehensive information in each department with the addition of the GIS Applications Specialist. These story maps, coupled with the City's Open Data Initiative, will give the public more insight to the daily operations and background of City functions. STORY MAP COLLECTION Our Favorite Community Story Maps of 201:7 STORY MAP COLLECTION ' Our Favorite Team Story Maps of2017 w...,iwy K.ptOHlv,t rer,i.rm Women • Cho tewa.Cannvnitt Store .Arp, or 20:2 Cue few... ]..n Story.Ap, et.Jfi fly )A.M&d 11.11.L1r•w O.cI :r erowen Mr...`. weer ...� .. Pu.eM,u.:alo:, ' Where Harvey Hit Hardest Where trimly Hf H..o.+, -187- 1 ti elM NM PEW aa.ve roue.. Welton Recommended Operating Revenue Budget - Department Total 69 - PUBLIC INFORMATION OFFICE Fund Account Account Title FY17 Actual Revenue FY18 Actual Revenue FY19 Adopted Budget FY20 Recomm'd Budget 800 53530 SPECIALIZED SERVICES 100 53620 REIMBURSEMENTS -GENERAL 290 53620 REIMBURSEMENTS -GENERAL 0 95 47 0 30 22 86,661 0 47 70,313 30 22 53 MISCELLANEOUS 142 52 86,708 70,365 100 59610 100 59620 100 59630 100 59640 100 59670 100 59940 FR WPC OPERATING FR STORMWATER OPERATING FR PARKING OPERATING FR WATER UTILITY FR REFUSE COLLECTION FRDMASWA 15,608 4,972 2,565 0 19,323 7,938 22,847 5,264 2,629 1,397 18,655 0 34,360 8,047 3,934 6,184 28,295 0 41,355 11,435 5,370 8,961 37,323 0 59 TRANSFER IN AND INTERNAL 50,406 50,792 80,820 104,444 PUBLIC INFORMATION OFFICE TOTAL 50,548 50,844 167,528 174,809 -188- Recommended Operating Expenditure Budget - Department Total 69 - PUBLIC INFORMATION OFFICE Fund Account Account Title FY17 Actual Expense FY18 Actual Expense FY19 Adopted Budget FY 20 Recomm'd Budget 100 61010 FULL-TIME EMPLOYEES 290 61010 FULL-TIME EMPLOYEES 620 61010 FULL-TIME EMPLOYEES 800 61010 FULL-TIME EMPLOYEES 100 61020 PART-TIME EMPLOYEES 290 61020 PART-TIME EMPLOYEES 100 61030 SEASONAL EMPLOYEES 100 61050 OVERTIME PAY 100 61310 IPERS 290 61310 IPERS 620 61310 IPERS 800 61310 IPERS 100 61320 SOCIAL SECURITY 290 61320 SOCIAL SECURITY 620 61320 SOCIAL SECURITY 800 61320 SOCIAL SECURITY 100 61410 HEALTH INSURANCE 290 61410 HEALTH INSURANCE 620 61410 HEALTH INSURANCE 800 61410 HEALTH INSURANCE 100 61415 WORKMENS' COMPENSATION 290 61415 WORKMENS' COMPENSATION 620 61415 WORKMENS' COMPENSATION 800 61415 WORKMENS' COMPENSATION 100 61416 LIFE INSURANCE 290 61416 LIFE INSURANCE 620 61416 LIFE INSURANCE 800 61416 LIFE INSURANCE 100 61660 EMPLOYEE PHYSICALS 66,450 91,045 0 (28,606) 0 42,555 10,864 41 5,970 11,930 0 48 5,579 10,021 0 34 14,175 15,771 0 6,837 342 487 0 174 50 73 0 0 126 72,690 95,599 9,392 0 0 42,704 8,977 167 6,981 12,378 839 0 5,656 10,275 532 0 15,900 15,900 8,425 0 354 504 180 0 55 73 14 0 128 113,373 91,971 0 42,440 0 43,976 33,805 0 13,894 12,833 0 4,006 11,259 10,400 0 3,246 25,043 14,310 0 10,732 301 433 0 171 108 75 0 41 150 143,205 123,822 0 30,727 36,376 22,659 34,573 0 20,216 13,828 0 2,928 16,384 11,206 0 2,351 24,381 16,362 0 8,127 395 365 0 114 152 101 0 41 124 61- WAGES AND BENEFITS 253,967 307,724 432,567 508,437 100 62010 OFFICE SUPPLIES 462 396 462 396 290 62010 OFFICE SUPPLIES 108 25 400 400 800 62010 OFFICE SUPPLIES 0 0 105 105 290 62030 POSTAGE AND SHIPPING 17 138 150 142 800 62030 POSTAGE AND SHIPPING 0 0 13,500 13,500 100 62050 OFFICE EQUIPMENT MAINT 0 0 800 0 290 62050 OFFICE EQUIPMENT MAINT 225 0 225 0 100 62061 DP EQUIP. MAINT CONTRACTS 2,215 2,515 2,572 2,212 290 62061 DP EQUIP. MAINT CONTRACTS 3,212 3,562 3,208 3,367 290 62090 PRINTING & BINDING 16,475 32,611 46,200 46,200 800 62090 PRINTING & BINDING 0 0 9,715 9,715 100 62110 COPYING/REPRODUCTION 23 34 23 36 290 62110 COPYING/REPRODUCTION 534 829 1,179 887 800 62110 COPYING/REPRODUCTION 0 0 175 175 290 62140 PROMOTION 21 3,000 3,000 10,000 -189- Recommended Operating Expenditure Budget - Department Total 69 - PUBLIC INFORMATION OFFICE Fund Account Account Title FY17 Actual Expense FY18 Actual Expense FY19 Adopted Budget FY 20 Recomm'd Budget 800 290 800 62140 62190 62190 PROMOTION DUES & MEMBERSHIPS DUES & MEMBERSHIPS 0 450 0 0 400 0 700 390 50 700 390 50 290 62208 GENERAL LIABILITYINSURAN 1,443 1,193 1,352 1,346 100 62310 TRAVEL -CONFERENCES 515 2,763 3,500 5,000 290 62310 TRAVEL -CONFERENCES 0 605 2,600 2,600 100 62320 TRAVEL -CITY BUSINESS 572 0 572 572 290 62320 TRAVEL -CITY BUSINESS 0 0 290 780 800 62320 TRAVEL -CITY BUSINESS 0 0 330 330 100 62340 MILEAGE/LOCAL TRANSP 0 21 0 22 290 62340 MILEAGE/LOCAL TRANSP 0 46 0 50 800 62340 MILEAGE/LOCAL TRANSP 0 0 30 30 100 62360 EDUCATION & TRAINING 225 1,270 2,500 2,500 290 62360 EDUCATION & TRAINING 730 280 730 730 800 62360 EDUCATION & TRAINING 0 0 60 60 100 62421 TELEPHONE 666 624 666 624 290 62421 TELEPHONE 714 980 714 714 800 62421 TELEPHONE 0 0 55 55 290 62424 RADIO/PAGER FEE 293 301 310 313 100 62436 RENTAL OF SPACE 504 504 504 504 290 62436 RENTAL OF SPACE 504 504 504 504 100 62627 CAMERA MAINTENANCE 0 0 0 360 290 62645 SPECIAL EVENTS 0 3,638 3,200 3,500 800 62645 SPECIAL EVENTS 0 0 500 500 100 62663 SOFTWARE LICENSE EXP 51 4,560 51 4,788 290 62663 SOFTWARE LICENSE EXP 45,269 49,521 47,886 51,113 800 62663 SOFTWARE LICENSE EXP 0 0 555 555 100 62667 DATA SERVICES 480 313 480 313 290 62667 DATA SERVICES 120 120 120 120 290 62671 MISC. OPERATING SUPPLIES 0 20 0 0 100 62716 CONSULTANT SERVICES 0 2,322 0 0 290 62716 CONSULTANT SERVICES 0 115 2,000 2,000 100 62732 TEMP HELPCONTRACT SERV. 4,035 0 4,035 0 290 62736 CATERING SERVICES 0 5,000 5,600 4,000 800 62736 CATERING SERVICES 0 0 250 250 290 62785 GIFT CARDS 0 0 0 200 62- SUPPLIES AND SERVICES 79,864 118,210 162,248 172,708 100 71120 PERIPHERALS, COMPUTER 0 0 0 950 290 71120 PERIPHERALS, COMPUTER 220 0 0 0 100 71124 COMPUTER 0 0 3,440 0 290 71550 MISCELLANEOUS EQUIPMENT 0 240 0 600 290 72410 PAGER/RADIO EQUIPMENT 2,571 0 0 0 290 72417 CAMERA RELATED EQUIPMENT 0 0 0 800 100 72418 TELEPHONE RELATED 0 300 0 346 -190- Recommended Operating Expenditure Budget - Department Total 69 - PUBLIC INFORMATION OFFICE Fund Account Account Title FY17 Actual Expense FY18 Actual Expense FY19 Adopted Budget FY 20 Recomm'd Budget 290 72418 TELEPHONE RELATED 0 291 0 0 71- EQUIPMENT 2,791 831 3,440 2,696 100 73210 CONST CONTRACT -BLDG 0 0 25,000 0 73 - CIP EXPENDITURES 0 0 25,000 0 69 - PUBLIC INFORMATION OFFICE TOTAL 336,622 426,764 623,255 683,84 -191- Recommended Expenditure Budget Report by Activity & Funding Source 69 - PUBLIC INFORMATION OFFICE PUBLIC INFORMATION/GIS -=-72311 FUNDING SOURCE: CABLE TV Account FY18 Actual Expense FY19 Adopted Budget FY20 Recomm'd Budget CIP EXPENDITURES EQUIPMENT SUPPLIES AND SERVICES WAGES AND BENEFITS 831 118,210 307,724 25,000 3,440 136,223 371,931 r v PUBLIC INFORMATION/GIS 426,764 536,594 BEE BRANCH COMM SPEC - 72620 FUNDING SOURCE: ENGINEERING SERVICE Account FY18 Actual Expense 2,696 146,683 464,149 FY19 Adopted Budget FY20 Recomm'd Budget SUPPLIES AND SERVICES WAGES AND BENEFITS BEE BRANCH COMM SPEC PUBLIC INFORMATION OFFICE TOTAL $ 426,764.27 $ 26,025 60,636 26,025 44,288 -192- CITY OF DUBUQUE, IOWA DEPARTMENT DETAIL - PERSONNEL COMPLEMENT 69 PUBLIC INFORMATION OFFICE DEPT. FY 2018 FY 2019 FY 2020 FD JC WP -GR JOB CLASS FTE BUDGET FTE BUDGET FTE BUDGET 61010 Full Time Employee Expense 290 8400 GE -35 PUBLIC INFORMATION OFFICER 1.00 90,608 1.00 91,971 1.00 94,068 800 1950 GE -35 COMMUNICATIONS SPECIALIST 1.00 52,890 0.75 42,440 0.75 30,727 100 1950 GE -35 COMMUNICATIONS SPECIALIST 0.00 0 0.25 14,147 0.25 14,992 100 GE -30 GIS APPLICATIONS SPECIALIST 0.00 0 0.50 24,991 1.00 52,295 100 8400 GE -33 GIS COORDINATOR 1.00 72,679 1.00 74,235 1.00 75,918 TOTAL FULL TIME EMPLOYEES 3.00 216,177 3.50 247,784 4.50 297,754 61020 Part Time Employee Expense 100 GE -25 COMMUNICATIONS ASSISTANT 0.00 0 0.00 0 0.75 36,376 290 1950 GE -29 COMMUNICATIONS SPECIALIST 0.75 43,328 0.75 43,976 0.38 22,659 TOTAL PART TIME EMPLOYEES 0.75 43,328 0.75 43,976 1.13 59,035 61030 Seasonal Employee Expense 100 NA -34 ARCHITECTURAL INTERN 100 2850 NA -37 GIS INTERN - SEASONAL TOTAL SEASONAL EMPLOYEES 0.50 26,005 0.50 26,395 0.50 26,996 0.25 7,447 0.25 7,410 0.25 7,577 0.75 33,452 0.75 33,805 0.75 34,573 TOTAL PUBLIC INFORMATION OFFICE DEPT 4.50 292,957 5.00 325,565 6.38 391,362 -193- CITY OF DUBUQUE, IOWA ACTIVITY PERSONNEL COMPLEMENT SUMMARY ACCT FD JC WP -GR POSITION CLASS Public Information - FT Cable TV Fund 29072300 61010 290 8400 GE -35 29072300 61010 100 1950 GE -29 Public Information - FT General Fund 10072300 10072300 10072300 61010 100 8400 GE -35 61010 100 1950 GE -35 61010 100 GE -30 Public Information - 80072620 61010 Public Information - 10072300 61020 Public Information - 29072300 61020 FT Stormwater Fund FY 2018 FY 2019 FY 2020 FTE BUDGET FTE BUDGET FTE BUDGET PUBLIC INFORMATION OFFICER 1.00 $ 90,608 1.00 $ 91,971 1.00 $ 94,068 COMMUNICATIONS SPECIALIST 0.00 $ 0.00 $ 0.50 $ 29,754 Total 1.00 $ 90,608 1.00 $ 91,971 1.50 $ 123,822 GIS COORDINATOR COMMUNICATIONS SPECIALIST GIS APPLICATIONS SPECIALIST Total 1.00 0.00 0.00 $ 72,679 1.00 $ 0.25 $ 0.50 $ 74,235 $ 14,147 $ 24,991 1.00 0.25 1.00 $ 75,918 $ 14,992 $ 52,295 1.00 $ 72,679 1.75 $ 113,373 2.25 $ 143,205 620 1950 GE -29 COMMUNICATIONS SPECIALIST 1.00 $ 52,890 0.75 $ 42,440 0.75 $ 30,727 Total 1.00 $ 52,890 0.75 $ 42,440 0.75 $ 30,727 PT General Fund 100 GE -25 COMMUNICATIONS ASSISTANT Total PT Cable TV Fund 0.00 $ - 0.00 $ 0.00 $ - 0.00 $ - 0.75 $ 36,376 - 0.75 $ 36,376 100 1950 GE -29 COMMUNICATIONS SPECIALIST 0.75 $ 43,328 0.75 $ 43,976 0.38 $ 22,659 Total 0.75 $ 43,328 0.75 $ 43,976 0.38 $ 22,659 Public Information - Seasonal General Fund 10072300 61030 100 NA -34 ARCHITECTURAL INTERN 10072300 61030 100 2850 NA -37 GIS INTERN -SEASONAL Total 0.50 $ 26,005 0.50 $ 26,395 0.50 $ 26,996 0.25 $ 7,447 0.25 $ 7,410 0.25 $ 7,577 0.75 $ 33,452 0.75 $ 33,805 0.75 $ 34,573 TOTAL PUBLIC INFORMATION OFFICE DEPT. 4.50 $ 292,957 5.00 $ 325,565 6.38 $ 391,362 -194- Capital Improvement Projects by Department/Division PUBLIC INFORMATION OFFICE ■ CIP Number Capital Improvement Project Title FY 17 Actual FY 18 Actual FY 19 Adopted FY 20 Recomm'd Expense Expense Budget Budget 1021070 GIS SYSTEM IMPLEMENTATION 0 0 160,500 0 3501070 GIS SYSTEM IMPLEMENTATION 0 0 0 0 3502564 ADA COMPLIANCE SOFTWARE 59,100 0 0 0 3502624 AUGMENTED DATE SUPPORT SV 0 20,476 0 0 3502625 GEOEVENTPROCESSOREXT 3,575 0 0 0 PUBLIC INFORMATION OFFICE TOTAL ,476 160,500 -195- City Manager’s Office Administration –Management -Legislative 1 Michael C. Van Milligen, City Manager Teri Goodmann, Assistant City Manager Cori Burbach, Assistant City Manager Juanita Hilkin, Office Manager Stephanie Valentine, Secretary Anne Schreyer, Secretary “Dubuque 2035 is a sustainable and resilient city and an inclusive and equitable community. Dubuque 2035 has preserved our Masterpiece on the Mississippi, has a strong, diverse economy and expanding connectivity. Our residents experience healthy living and active lifestyles; have choices of quality, livable neighborhoods; have an abundance of fun things to do; and are engaged in the community.” The Dubuque 2035 Vision Statement 2 Creating an Equitable Community of Choice 3 City Administration Partnerships 4 •Private businesses •GDDC •Dubuque Area Chamber of Commerce •Fountain of Youth •Dubuque Initiatives •ECIA •Dubuque County •DALMC Robust Local Economy:Diverse Businesses & Jobs With Economic Prosperity •Crescent Community Health Center •Dream Center •Local & State Colleges & Universities Vibrant Community: Healthy & Safe •CHI •Community Foundation of Greater Dubuque •HEART •Dubuque Main Street •Steeple Square •Neighborhood Associations Livable Neighborhoods & Housing: Great Places to Live •ESRI •Cartegraph •Socrata Financially Responsible, High Performance City Organization City Administration Partnerships 5 •Alliant Energy •Black Hills Energy •Catfish Creek Watershed Management Authority •Four Mounds •DMASWA Sustainable Environment: Preserving & Enhancing Natural Resources •Inclusive Dubuque •3rd Grade Reading Initiative •NAACP •My Brothers Keeper network •Dubuque County Historical Society •Multicultural Family Center •Boards & Commissions Partnership for a Better Dubuque: Building our Community that is Viable & Equitable •Dubuque Community School District •Travel Dubuque •America’s River •Arts Master Plan Implementation Task Force & Workgroups Diverse Arts, Culture, Parks & Recreation: Experiences & Activities •Broadband partnerships •Smarter Travel partners Connected Community: Equitable Transportation, Technology, Infrastructure & Mobility Highlights of the Past Year 6 •Implementation of City Council Policy Agenda •Iowa Great Places re- designation for Driftless North End •Cartegraph High Performing Government launch •New employee orientation re-development •WebQA Citizen Response •ICMA International Fellowship Exchanges: Myanmar, Brunei, Thailand, Malaysia, Vietnam, Ukraine Highlights of the Past Year •State and Federal Legislative Advocacy •Four lane funding from IDOT for SW Arterial •Awards & Recognitions: •US EPA Region 7 LEAFS Award: Jule Operations & Training Center •Iowa APA Environmental Planning Award: Upper Bee Branch Creek Restoration Project •Major Funding Awards over $7 million: •REAP: Four Mounds Park Ecological Restoration •IDNR Sponsored Project : Eagle Point Park Environmental Restoration •EPA Brownfield Cleanup: Blum property •HUD Lead Based Paint & Healthy Homes •ICAAP: STREETS program •USDOT Transit Grant: Jule buses & technology 7 Modeling Leadership Staff serving in leadership positions with National Organizations including: •National Civic League (NCL) •International City/County Management Association (ICMA) •EPA –Local Government Advisory Committee •Urban Sustainability Directors Network •STAR Communities •Mississippi River Cities & Towns Initiative •Metro Coalition •National League of Cities Finance, Administration & Intergovernmental Relations Committee •US Conference of Mayors 8 Outcome: Maintain a competitive tax rate that minimizes the tax burden of citizens Dubuque’s proposed tax rate of $10.33 for FY20 is 2.43% less than FY19, and 29.1% lower than the FY1987 rate of $14.58 per thousand. Nearly 55% of city property tax is spent on public safety, public works and infrastructure. IMPACT: Dubuque has the second LOWEST taxes per capita in the state. Outcomes 9 Outcome: Provide the resources, tools and partnerships to insure the successful implementation of the City Council Goals & Priorities IMPACT: In the FY20 budget 78% of budgeted revenue comes from Intergovernmental revenue, charges for services and miscellaneous revenue while budgeted revenue from taxes is 22%. Outcomes 10 Outcome: Maintain an efficient citizen response rate Outcomes 11 Recommended Funding •City shirts for leadership team and City Council $5,200 ($2,577 Net Property Tax) •Upgrade PT ICMA Management Fellow to Full-Time –(-$5,372) •Communication Assistant Standing Desk $2,000 ($992 Net Property Tax) •City Manager’s Office Intern $7,827 ($3,880 Net Property Tax) 12 •City Council 2017-2019 Policy Agenda •High Performing Organization efforts: Cartegraph MOU, open data, open performance measure transparency tools •Partnerships to advance equity, diversity and inclusion •Partnership Strategy at State and Federal Level •Iowa League of Cities Conference Future Initiatives 13 “Dubuque is a sustainable, resilient city and an inclusive, equitable community.” Economic Prosperity | Social/Cultural Vibrancy | Environmental Integrity 14 Sustainable Dubuque is the City’s Brand An Organized & Collaborative Approach By and For Citizens Community Engagement is Occurring Across a Broad Spectrum 15 Resilient Community Advisory Commission •2018-2019 Strategic Planning •STAR Communities Rating & intersection with Imagine Dubuque Comp Plan •Climate Action Planning •Energy Efficiency 16Highlights of the Past Year Partners 4 Places Equity Grant •Ongoing partnership building and support of grassroots leadership •Continued development of ways to institutionalize equity in City departments •Implement projects identified as priorities by residents of the Washington Neighborhood 17Highlights of the Past Year Highlights of the Past Year 18 Green Iowa AmeriCorps, Sept –Dec 2018 •43 audits performed, 24 of which were for populations in need •32 weatherizations & direct installs performed, 19 of which were for populations in need •24 outreach & education programs: •St Mark’s Youth Enrichment •Tree Plantings & Roadside Cleanup •Upcycle Light Bulb Holiday event Growing Sustainable Communities Conference 19Highlights of the Past Year 201 96 80 43 16 Attendees Government Business Education - Students + Faculty Nonprofit Individuals 11th Anniversary: 436 attendees from 20 states Outcomes: Partner for Sustainability 20 Sustainable Dubuque Community Grants Program Dubuque Urban Farm CSA share Alternative Learning Center Area Residential Care Clark University Community Foundation of Greater Dubuque Dubuque Community School District Dubuque Fest Fine Arts Festival Dubuque Main Street Dubuque Rescue Mission Dubuque Urban Farm Empower Birth Expo Fountain of Youth Four Mounds Holy Family Schools Millwork Night Market Multicultural Family Center St. Mark Youth Enrichment Washington Neighborhood Garden FY 15 FY 16 FY 17 FY 18 # of awards given (as a % of total applications received) 25 (56%) 15 (50%) 12 (50%) 14 (74%) Future Initiatives •Green Iowa AmeriCorps Program -$8,000 ($3,966 Net Property Tax) •Municipal & Community Greenhouse Gas Inventory CIP -$100,000 in FY2020 and $50,000 in FY2023 •Non-Profit Weatherization Improvements CIP - $100,000 per year FY2020 –FY2024 21 Recommended Funding Future Initiatives 22 •Update of 50% by 2030 Community Climate Action & Resiliency Plan including a Community-Wide Energy Strategy and a greenhouse gas inventory •2019 Sustainability Tools for Assessing and Rating (STAR) Communities Re-certification •Growing Sustainable Communities Conference transition •Host community for a 2019 USDN Equity, Diversity and Inclusion Fellow Neighborhood Development 23 Neighborhood Development Specialist Jerelyn O’Connor Neighborhood Development ~ To empower citizen leaders to create sustainable networks that promote a vibrant, healthy and livable community. Neighborhood Associations are critical partners in improving the quality of life in Dubuque. Neighborhood Development 24 Downtown Neighborhood Association 25 Partnerships •Neighborhood Associations •Downtown Dubuque Christian Outreach •St. Mark Youth Enrichment •Multicultural Family Center •AmeriCorps •Steeple Square •Immanuel Church •Local colleges •Community Housing Initiatives •True North Development Corporation •Inclusive Dubuque •Community Foundation •VNA •Old House Enthusiasts 26 Neighborhood Development 27 Building Pride and Building Community 28 29Neighborhood Development Community Building and Neighborhood Grants Future Initiatives •Support organization of a resident led Washington Neighborhood Association—Block coordinators are energizing around model of Neighbor2Neighbor •Support efforts for a meaningful community engagement in the redevelopment of Comiskey Park •Support efforts of True North Development Corporation to revitalize Dubuque’s urban core and north end. 30 Future Initiatives •Active participation in the Arts Task Force which is charged with enacting the Arts and Culture Master Plan •Continue to address issues of equity, diversity and inclusion with our programming and partnerships 31 Budget office Jennifer Larson, Budget Director Rachel Kilburg, Senior Budget Analyst Erica Haugen, Community Development Specialist 32 BUDGET AWARD •Received GFOA Distinguished Budget Presentation Award •13th Consecutive Year •Special Recognition for Capital Budget Presentation 33 BUDGET ENGAGEMENT SOFTWARE •Launched interactive budget simulation •Increase, decrease, or comment on City expenditures and revenue •Users face same budget constraints as City Council •Multiple levels of information 34 BUDGET ENGAGEMENT •345 community members attended a budget input presentation. •Balancing Act Budget Simulator Tool received 1,020 page views. •A total of 138 budgets were submitted by members of the public. 0 20 40 60 80 100 120 140 160 FY 2019 FY 2020 Level of Online Budget Engagement FY 2019 FY 2020 Increase in the level of submitted Public Input from FY19 –FY20 due to launch of Balancing Act + increased efforts by Budget Office to conduct public outreach. 452% BUDGET ENGAGEMENT SOFTWARE •Launched Taxpayer Receipt 36 BUDGET + FINANCE CONSOLIDATION 37 •FY2019 Finance & Budget Organization Structures = Position Impacted in Proposed FY20 Budget BUDGET + FINANCE CONSOLIDATION 38 •Consolidated FY2020 Finance & Budget Organization Structures = New Position in Proposed FY20 Budget BUDGET + FINANCE CONSOLIDATION 39 Position FTE Change Budget Impact (Includes Benefits) Director of Finance & Budget +1.00 +$171,342 Budget Director -1.00 -$154,947 Budget Manager +1.00 + $107,999 Finance Director -1.00 -$125,056 Finance Manager +1.00 + $107,999 Assistant Finance Director -1.00 -$110,888 Payroll Accountant (Full-Time)+1.00 + $70,965 Payroll Specialist (Part-Time)-0.70 -$46,659 Total Impact +0.30 FTE + $20,755 Summary of FTE Impacts (FY20 Impact) PAST & FUTURE INITIATIVES •Outcome: Financially Responsible, High Performance City Organization •Performance Measure Reporting •Efficiencies Through Process Improvements •Public Outreach 40 IMPROVEMENT PACKAGES •Consolidation of Finance and Budget ($20,755) •Cloud-Based Software to integrate budget and planning, operational performance, citizen engagement & workforce budgeting ($61,968) •Cost Allocation Software for federal cost allocation plans and indirect cost rate proposals ($15,243) 41 Randy Peck, Personnel Manager Gina Noel, Personnel Assistant Tusdee Blus, Secretary Amanda Koppes, Part-Time Secretary 42 PERSONNEL OFFICE HIGHLIGHTS OF THE PAST YEAR 43 ▪On July 1, 2018, the City selected a new purchasing coalition for the prescription drug program. The estimated annual savings is $161,696. ▪On July 1, 2017, Wellmark Blue Cross Blue Shield of Iowa became the City’s third-party administrator for the medical plan. The annual savings for Fiscal Year 2017 to Fiscal Year 2018 was $2,151,455. OUTCOMES Goal: Planned and Managed Growth Outcome #1: Ensure equal employment opportunities for all employees and applicants for employment. •Top talent is recruited by coordinating, advertising, screening, interviewing, testing and selection. 44 Employee Demographics Fiscal Year 2017 Male Female White Black Hispanic Asian or Pacific Islander American Indian or Alaskan Native White Black Hispanic Asian or Pacific Islander American Indian or Alaskan Native Total All Columns 640 22 14 1 0 371 24 7 00000 0 1079 59.3%2%1.3%.09%.0%34.4%2.2%.65%0%0% 45EMPLOYEE DEMOGRAPHICS OF WORKFORCE APPLICATIONS / NEW HIRE DEMOGRAPHICS Employment Applications White Black Hispanic Asian or Pacific Islander American Indian or Alaskan Native Unknown Other Fiscal Year 2018 2416 252 103 81 10 185 51 New Hires Fiscal Year 2018 272 33 9 1 0 0 0 46 OUTCOMES Outcome #2: Provide compensation and benefits plan that promotes a satisfied and engaged workforce. Maintain a comprehensive and sustainable benefits package: ▪Analyze benefits and recommend changes as needed to ensure a competitive benefit package. 47 OUTCOMES Manage: ▪Medical ▪Prescription drugs ▪Disability and life insurance programs ▪Flexible spending program ▪Other employee benefit programs 48 OUTCOMES Minimize healthcare premium increases ▪City and employees Manage City’s pay classification system: ▪System is based on internal equity ▪Competitive salaries ▪Hire and retain best qualified employees Increase the diversity of applicants for City positions 49 Intercultural Competency Steering Committee ▪Increase understanding across cultures when delivering city services ▪Create a welcoming community and organization Health and prescription drug plans ▪Contain increase in cost of providing coverage . FUTURE INITIATIVES 50 ▪One Personnel staff member to attend Upper Midwest Employment Law Institute -$1,700 ($843 Net Property Tax Impact) ▪Consultant to assess Personnel Office operations -$3,000 ($1,488 Net Property Tax Impact) ▪Executive coaching services for managers -$5,000 ($2,479 Net Property Tax Impact) ▪10 Department Managers to attend Upper Midwest Employment Law Institute -$17,000 ($8,428 Net Property Tax Impact) ▪Parental Leave Policy for FT Non-Bargaining Unit Employees -$47,015 IMPROVEMENT PACKAGES 51 PARTNERSHIPS ▪For the People ▪Fountain of Youth ▪Local Colleges ▪Iowa Works ▪Iowa Vocational Rehabilitation Services ▪NAACP ▪Greater Dubuque Development Corporation ▪Dubuque Area Labor Management Council ▪Home Base Iowa ▪United Way 52 Public Information Office Fiscal Year 2019 Budget Presentation Feb. 7, 2018 1 Public Information Office Staff •Public Information Officer Randy Gehl (1 FTE) •Bee Branch Communications Specialist Kristin Hill (1 FTE) •Communications Specialist Kelli Buchenau (.75 FTE) 2 Public Information Office Activity Statement: Increase awareness and understanding of City services and programs and facilitate increased transparency of City government, to promote resident and stakeholder trust and satisfaction in City government. 3 Public Information Core Functions: •Publications & Graphic Design •Online Presence Management •Media Relations & Promotion •Bee Branch Watershed Flood Mitigation Project Communications 4 5 Past Year’s Highlights 6 Public Information Office: Utility Bill Inserts, Social Media, Misc. Public Information Office: Utility Bill Inserts, Social Media, Misc. Housing & Community Development Water Department Leisure Services Department Leisure Services Department (cont.) Public Works Department Transportation services Department Economic Development, Finance, Engineering Police and Fire Departments Special Events 17 Communication/Outreach 18 21 22 Social Media, Website, and More Connecting with More Residents & Stakeholders 23 3,927 3,447 4,901 0 1,000 2,000 3,000 4,000 5,000 6,000 Twitter Facebook Nextdoor.com Members Oct. 2014 Nov. 2015 Nov. 2016 Nov. 2017 Jan. 2019 Facebook July –December 2018: •Average Daily Page-Engaged Users: 227 •Average Daily Total Reach: 1,889 •Average Daily Total Impressions: 4,053 24 Twitter Calendar Year 2018: •652 Tweets & Retweets •Total Impressions: 416,900 •Average Daily Impressions: 1,140 •Total Clicks: 1,495 •Total Retweets: 550 •Engagement Rate: 0.725% 25 Nextdoor Calender Year 2018: •235 City Stories/Posts •Total Impressions = 101,032 •Average Impressions per Post = 430 •Range = 4,366 to 1 26 5,149 members in 85 neighborhoods Connecting with More Residents & Stakeholders 27 823 551 550 0 100 200 300 400 500 600 700 800 900 News Releases City Council Agendas & Minutes Bee Branch Watershed Project UpdatesOct. 2014 Nov. 2015 Nov. 2016 Nov. 2017 Jan. 2019 Connecting with More Residents & Stakeholders Citizen Support Center (WebQA) •Over 18,000 service requests processed in FY2018 •Nearly 14% submitted directly by the public •MyDBQ App: To date, more than 2,000 service requests have been submitted through the app 28 Connecting with More Residents & Stakeholders 29 965 176 150 136 131 Top 5 Service Requests Submitted by Residents: FY2018 Contact Us Abandonded Vehicle Grass/Weed Complaint Garbage/Junk/Nuisance Recycling Bin Request Website Visits by Device Type 55.9%59.7%55.9%50.8%50.5% 24.0% 28.9%33.9% 40.4%41.3% 7.0%7.8%7.1%7.2%6.6% 13.1% 3.6%3.1%1.6%1.6%0% 10% 20% 30% 40% 50% 60% 70% CY2014 CY2015 CY2016 CY2017 CY2018 Computer Smartphone Tablet Other 30 Connecting with More Residents & Stakeholders 31 Top 10 Search Terms (Nov. 1, 2017 –Nov. 1, 2018): 1.Eagle Point Park (192) 2.Housing (129) 3.Shot Tower (119) 4.Parking (116) 5.Swim Lessons (116) 6.Jobs (115) 7.Flora Pool (95) 8.Bids (84) 9.Applicant Partner Portal (78) 10.Police (77) Top Ten Page Visits (NOT Homepage): (Nov. 1, 2017 –Nov. 1, 2018) 1.Job Opportunities (38,974) 2.Leisure Services (36,115) 3.Pay a Bill or Fine (30,239) 4.Utility Billing (27,276) 5.Police (22,175) 6.The Jule (21,105) 7.Dubuque Employment Opportunities (19,978) 8.Miller Riverview Park (18,336) 9.Eagle Point Park (16,485) 10.Flora Park Swimming Pool (16,091) LinkedIn •973 followers •233 new followers and 83 posts in last 12 months YouTube Channel •157 Followers, 137 videos, 90K+ views since Oct. 2010 Instagram •Created account in December •1 post and 153 followers 32 Connecting with More Residents & Stakeholders Current & Future Initiatives •Street Construction/Closure Notifications •Banners & Signage Projects •Growing Sustainable Communities Conference •Imagine Dubuque Comp Plan Marketing •Social Media Streaming, Videos, & Animations •Boards & Commissions Recruitment •Website Redesign •Departmental Equity Plan •EB Lyons Interpretive Center •City Focus Magazine 33 Recommended Improvement Packages 34 •Upgrade PT Communications Specialist to FT (+0.25 FTE) •Increase department promotions budget •Digital Camera •City Hall Brochure Racks GIS OFFICE (GEOGRAPHIC INFORMATION SYSTEMS & MAPS) NIKKI ROSEMEYER GIS COORDINATOR/ANALYST RECOMMENDED GIS OFFICE IMPROVEMENTS IMPROVEMENT PACKAGES •FULL-TIME GIS APPLICATIONS SPECIALIST ATTEND ESRI INTERNATIONAL USER CONFERENCE - $1,500 ($869 NET PROPERTY TAX COST) •TABLET FOR GIS APPLICATIONS SPECIALIST -$950 ($758 NET PROPERTY TAX COST) CAPITAL IMPROVEMENT PACKAGE (CIP) •AERIAL ORTHOPHOTOGRAPHY AND LIDAR DATA COLLECTION -$52,500 IN FY2020, $55,500 IN FY2023, AND $57,500 IN FY2025 •UPDATED AERIAL IMAGERY MEETING FAA STANDARDS •UPDATED CONTROL NETWORK FOR SURVEYING DUBUQUE-AREA PROJECTS •CREATION OF NEW CONTOURS BASED ON LI DAR INFORMATION THANK YOU! QUESTIONS/COMMENTS? GIS OFFICE (GEOGRAPHIC INFORMATION SYSTEMS & MAPS) NIKKI ROSEMEYER GIS COORDINATOR/ANALYST RECOMMENDED GIS OFFICE IMPROVEMENTS IMPROVEMENT PACKAGES •FULL-TIME GIS APPLICATIONS SPECIALIST ATTEND ESRI INTERNATIONAL USER CONFERENCE - $1,500 ($869 NET PROPERTY TAX COST) •TABLET FOR GIS APPLICATIONS SPECIALIST -$950 ($758 NET PROPERTY TAX COST) CAPITAL IMPROVEMENT PACKAGE (CIP) •AERIAL ORTHOPHOTOGRAPHY AND LIDAR DATA COLLECTION -$52,500 IN FY2020, $55,500 IN FY2023, AND $57,500 IN FY2025 •UPDATED AERIAL IMAGERY MEETING FAA STANDARDS •UPDATED CONTROL NETWORK FOR SURVEYING DUBUQUE-AREA PROJECTS •CREATION OF NEW CONTOURS BASED ON LI DAR INFORMATION Masterpiece on the Mississippi PERSONNEL OFFICE Randy Peck, Personnel Manager Gina Noel, Personnel Assistant Tusdee Blus, Secretary Amanda Koppes, Part -Time Secretary 1 • On July 1, 2018, the City selected a new purchasing coalition for the prescription drug program. The estimated annual savings is $161,096. II On July 1, 2017, Well_mark Blue Cross Blue shield of Iowa became the City's third -party administrator for the medical plan. The annual savings for Fiscal Year 2017 to Fiscal Year 2018 was $2,151,455. HIGHLIGHTS OF THE PAST YEAR 2 Goal: Financially Responsible, High Performance City Organization Outcome #1: Ensure equal employment opportunities for all employees and applicants for employment. ►Top talent is recruited by coordinating, advertising, screening, interviewing, testing and selection. OUTCOMES 3 Employee Demographics Fiscal Year 2018 Male Female White Black Hispanic Asian or Pacific Islander American Indian or Alaskan Native White Black Hispanic Asian or Pacific Islander American Indian or Alaskan Native Total All Columns 640 22 14 1 0 371 24 7 0 0 1079 59.3% 2% 1.3% .09% .0% 34.4% 2.2% .65% 0% 0% EMPLOYEE DEMOGRAPHICS OF WORKFORCE 4 KI Employment Applications merican Indian or Alaskan Native Unknown Fiscal Year 2018 2416 252 103 81 10 185 51 jrej , 1 Fiscal Year 2018 272 33 9 1 0 0 0 APPLICATIONS / NEW HIRE DEMOGRAPHICS 5 Outcome #2: Provide compensation and benefits plan that promotes a satisfied and engaged workforce. Maintain a comprehensive and sustainable benefits package: • Analyze benefits and recommend changes as needed to ensure a competitive benefit package. OUTCOMES Manage: • Medical plan • Prescription drug plan • Disability and life insurance programs • Flexible spending program • Other employee benefit programs OUTCOMES 7 Minimize healthcare premium increases • City and employees Manage City's pay classification system: • System is based on internal equity • Competitive salaries • Hire and retain best qualified employees Increase the diversity of applicants for City positions OUTCOMES 8 Intercultural Competency Steering Committee • Increase understanding across cultures when delivering city services • Create a welcoming community and organization Health and prescription drug plans • Contain increase in cost of providing coverage FUTURE INITIATIVES 9 • One Personnel staff member to attend Upper Midwest Employment Law Institute - $1,700 ($843 Net Property Tax Impact) • Consultant to assess Personnel Office operations - $3,000 ($1,488 Net Property Tax Impact) • Executive coaching services for managers - $5,000 ($2,479 Net Property Tax Impact) • 10 Department Managers to attend Upper Midwest Employment Law Institute - $17,000 ($8,428 Net Property Tax Impact) • 50% sick leave conversion/pay out policy for full-time non -bargaining unit employees who are over the sick leave cap - $112,000 • Parental Leave Policy for FT Non -Bargaining Unit Employees - $47,015 IMPROVEMENT PACKAGES 10 • For the People • Fountain of Youth • Local Colleges • Iowa Works • Iowa Vocational Rehabilitation Services • NAACP • Greater Dubuque Development Corporation • Dubuque Area Labor Management Council • Home Base Iowa • United Way PARTNERSHIPS 11 Vet 0\ (5!' ‘5‘1 �1/4S §c),D QUESTIO NSA QUESTIONS?