2 11 10 Information Services FY 2011 Budget PresentationInformation Services Department
FY 2011 Budget Presentation
February 11, 2010
Staffing
Information
Services
Manager
Chris Kohlmann
Senior
Network
Administrator
Lisa Hamilton
Lead Applications/
Lead Applications/
Lead Applications/
Network Analyst
Network Analyst
Network Analyst
DLEC
Joe Pregler
Tony Steffen
Stacey Moore
Information
User Technology
Intern DLEC
TechnologyIntern
Specialist
Unfilled
Specialist Unfilled
Jim Vosberg
Alicia Sprank
Department Activities and
Focus Areas
Systems Planning
Help Desk
Network/Fiber Optic
and
Administration
Implementation
Telephony
AdministrationStaff Development
Community Activities/
Partnership/
Outreach
Accomplishments
Helpdesk
17,000 hours by staff with after hours and on-
call assistance of 364 hours
5,220 Support Hours DLEC
Managed response to 12,740 department
requests for assistance in 2009
Maintain 98% uptime
for servers, workstations
and devices
Accomplishments
Systems Planning and Implementation
Multifunction Project
Increased Document Handling
Efficiencies
All Departments are utilizing Laserfiche
Document Management
Cost Savings
FY2009 savings of $129,000/year
Energy Savings
Accomplishments
Systems Planning and Implementation
Virtualization of key physical servers
22 Servers to 8 physical servers
What does this mean:
Reduction of 194,721 lbs of CO2
CO2 Reduction Equivalent To:
Planting 680 Trees
Removing 14.7 Cars
Water Meter Replacement
Vendor Selection
Initial Design Review
Implementation of
Hardware, Software and Network
Infrastructure
Accomplishments
Network/Fiber Optic Administration
Internet Services Upgrade
increased bandwidth to 10 Mps
saving approximately $900/month.
Event Management Software
Implementation of ftp site
Accomplishments
Telephony
Blackberry implementation
Handsets
Wireless Internet Cards
Cell phone replacement
Study and revamp of the plan
Projected Cost Savings $8,300/year
Completion of Shoretel Phone System
Implementation
Implementation of GoToMeeting
Contingent telephone and internet
installation at the Fire Training Center
Accomplishments
Partnerships
Technical leadership in Smarter City
partnership with IBM
Support for staff and public users of the
technology resources at the Multi-Cultural Family
Center
Donation of City owned computers, monitors and
printers that are older than four years to schools
and non-profit agencies
Technology design assistance with new
construction projects such as Carnegie Stout
Library, new Parking Ramp and Wastewater
Treatment Plant
Future Initiatives
GIS Server Replacement
Design and Implementation
Assist with network and technology
implementation
Wastewater Treatment Plant
Parking Ramp
Carnegie Stout Public Library
Future Initiatives
Water Meter Replacement Project
Database
Telecommunications
Security
Integration with Existing Systems and
Infrastructure
Hardware and Software Implementation
and support
Improvement Items
Upgrade of VMWare Licenses
Addition of (8) 1 Terabyte Drives to
existing SAN
Loglogic PCI Compliance Suite
Credit Card Module
Improvement Items
Upgrade of Rightfax Maintenance
Faxes with PDF attachments
Capital Improvement Items
Microcomputer Computer
Replacement
Additional Storage Area Network
Device
Provides for a Disaster Recovery Site
Replication of Data and Servers for quick
recovery in emergency situations
Questions