2 24 10 Operation New View Fiscal Year 2011 Budget Handout4`9 Na L.4. community
G
agency
Helping People. Changing Lives. '
❑ Central Office
1473 Central Avenue
Dubuque, Iowa 52001 -4853
(563) 556 -5130
FAX (563) 556 -4402
❑ Dubuque County
Outreach Center
1473 Central Avenue
Dubuque, Iowa 52001 -4853
(563) 556 -5130
FAX (563) 556 -4402
❑ Delaware County
Outreach Center
721 South 5th Street, Suite B
P.O. Box 443
Manchester, Iowa 52057 -0443
(563) 927 -4629
FAX (563) 927 -5818
❑ Jackson County
Outreach Center
904 East Quarry
Maquoketa, Iowa 52060
(563) 652 -5197
FAX (563) 652 -5198
❑ Child & Adult Care
Food Program Office
750 5th Street NW
Dyersville, Iowa 52040
(563) 875 -7452
FAX (563) 875 -7452
Member:
Iowa Community
Action Association
Region VII Association
of Community Action
Agencies
Community Action
Partnership
(National Association)
Operation: New View
Community Action Agency
Serving the people of Dubuque, Delaware and Jackson Counties in Iowa
November 12, 2009
Mr. Michael C. Van Milligen
Dubuque City Manager
50 West 13 Street
Dubuque, IA 52001 -4864
Subject: Purchase of service budget request of $31,727
Dear Mike:
Thank you for your letter of October 21, 2009 requesting submittal of our purchase of
service funding request for the City of Dubuque's fiscal year 2011 budget. Enclosed
please find our agency work plan, description of programs, budget information and
other materials.
OUR BUDGET REQUEST TO THE CITY OF DUBUQUE IS $31,727
Operation: New View Community Action Agency is requesting $31,727 in local funding
support from the City of Dubuque to support our services to Dubuque's low-income
population for the next fiscal year budget. This amount represents support of 55¢ per
capita for the City's population of 57, 686.
SERVICE TO 15.0% OF DUBUQUE'S CITIZENS - A 9.4% INCREASE
During the past year, our agency has served 8,668 Dubuque residents in 3,678
households. This is an increase of 9.4% over the previous year. In spite of continued
flat funding which fails to meet the ever - growing needs of the low- income community,
we continue to serve more Dubuque citizens each year. In fact, our agency served
15.0% of Dubuque's total population. The client characteristics of the population
served and the types of services provided are attached for your review.
90.0% OF DUBUQUE'S POVERTY POPULATION SERVED
There are a total of 5,152 people in Dubuque that have family incomes below the
federal poverty level. That is 8.9% of the city's population of 57,686. We served 4,638
or 90.0% of these individuals during the past year. Some 26% of these citizens had
incomes that were even below one -half of the federal poverty level, the poorest of
the poor. Most of the programs that our agency administers uses up to 150% of the
federal poverty level to income qualify participants. That population group represents
9,630 individuals or 16.7% of the city's residents. We served 7,971 or 82.8% of these
individuals through our programs last year. This was a 21.9% increase.
ECONOMIC DEVELOPMENT E.I.T.C. INITIATIVE BRINGS $708,948 TO CITY
This past year, our agency again gave leadership to an initiative in the City of
Dubuque to provide outreach services for the federal Earned Income Tax Credit (EITC).
This effort targets education about EITC to low- income working families, and offers free
tax preparation services. The IRS estimates that in Dubuque some 1.1 million of EITC
goes unclaimed each year by qualified families. This initiative seeks to assist in
bringing
Visit us on the web at: www.operationnewview.org
An Equal Opportunity Employer and Service Provider
Michael C. Van Milligen
November 12, 2009
Page 2
those dollars into the Dubuque community to assist low- income families. Last year this effort completed
1,996 tax returns and brought $708,948 in EITC to city residents. This was a 17.6% increase over last year.
In the 6 years that our agency has coordinated this program, over $2.6 million in EITC returns have been
provided to Dubuque citizens.
HEATING ASSISTANCE IN DUBUQUE TOTALS $1,750,362
During the past year, our agency provided $1,750,362 in heating assistance to 2,918 households in the
City of Dubuque. This included federal assistance along with state funding and locally donated funds
from our "Keep Our Neighbors Warm Fund." This represents an 80% increase over last year.
WEATHERIZATION ASSISTANCE TOTALS $497,036
Our agency also provided weatherization assistance to 85 homes in Dubuque totaling $497.036. This
was a 75.2% increase over last year. An average first -year energy savings resulting from weatherization
measures is $487 per home. For those 85 homes, this resulted in energy savings if $41,395 during the first
year.
DUBUQUE WEATHERIZATION CHALLENGE ASSISTS 123 HOUSEHOLDS
On October 24, 2009 our agency partnered with other Dubuque organizations to weatherize 123
homes of Dubuque's elderly, disabled and low- income citizens. Some 604 volunteers provided the
weatherization measures to make these homes more energy efficient and save them money on their
winter heating bills. Over $6,200 in supplies were provided, about $58 per home, to complete the
project. During the past 3 years, this huge volunteer project has weatherized 325 Dubuque homes.
AGENCY CORRELATION TO CITY COUNCIL GOALS AND PRIORITIES
Our agency's mere existence, as well as the programs we conduct, are an excellent fit with many of
the City Council's goals and priorities. A key goal is Partnering For A Better Dubuque. Our agency exists
as a partnership that operates and achieves results through a vast network of partnerships. The sole
purpose of these collaborations are to create a better Dubuque by serving low- income citizens, a
population that is prone to miss out on the good life of Dubuque due to economic hardship. We are
able to leverage a small amount of local dollars into over $5 million of assistance to Dubuque.
We are actively engaged in Workforce Development and programs such as Project HOPE. In addition
to employing nearly 100 people, we counsel and refer low- income citizens through workforce initiatives
and advocacy. We are involved in provision of employment related scholarships and internships and
teaching financial literacy.
Our agency contributes to Sustainability and a Green Community through our energy conservation
educational efforts as well as our residential weatherization program and high - profile events such as
the Dubuque Weatherization Challenge. In addition, we are actively involved as advocates for renters
for improved and fair housing in the area of Rental Licensing and Irresponsible Landlords. We are an
active and participating force in the Washington Neighborhood as well as other Dubuque
neighborhoods.
The principles of Every Child /Every Promise are nothing new to our agency. Our Head Start
has existed for over 40 years in the City of Dubuque. This early childhood education program serves
over 300 low- income children and their families in 9 centers in Dubuque. We effectively provide The
Five Promises of Caring Adults, Safe Places, Healthy Start, Effective Education and Opportunities to Help
Others.
Michael C. Van Milligen
November 12, 2009
Page 3
THE CITY'S SUPPORT IS CRITICAL
As you know, our 'agency was created and continues to exist and operate as a public (not private)
agency under a 28E Agreement. This agreement was signed by and between Dubuque County,
Delaware C ounty, Jackson County, and the City of Dubuque. These four local government entities all
executed this agreement in order to create an agency which would provide a unified and
coordinated effort to serve the needs of low- income people through the community action program.
As a result, millions of dollars have been mobilized in federal, state, local and private funds to fight
poverty in the area.
In essence, our agency is a department of the local governments that created us, and who have a
stake in making sure that our agency has the resources to continue to provide services to local low -
income citizens. Our agency must be able to rely on and expect the continued support of our
"creators" to carry out the mission with which we have been charged and for which we were created.
In addition, the City of Dubuque maintains three (3) seats on our Board of Directors to provide oversight
of the agency.
Asyourlocal community action agency, Operation: New View has been providing services to Dubuque
residents since 1974. Our mission is to help low- income citizens achieve self - sufficiency. Our agency
is dependent upon local funding because our fund raising options are limited by our public status.
Local funding support from the City of Dubuque is crucial to our agency both as a demonstration of
local support for our programs and as the only source of funding which we have for maintaining
positive cash flow and providing outreach services not provided by grants or other sources of income.
Please contact us if you need additional information. We would be glad to meet with you in person
to explain our programs, and services and answer any questions you may have. Again, our thanks for
your support.
Sincerely,
OPERATION: NEW VIEW
COMMUNITY ACTION AGENCY
Executive Director
OPERATION: NEW VIEW
COMMUNITY ACTION AGENCY
t tEi v
�`. 4.
A community
serer
Helping People. Changhl Lives
OUR MISSION STATEMENT
The mission of Operation: New View Community Action Agency
is to mobilize federal, state and local resources
within Dubuque, Delaware and Jackson counties
to focus on planning and operating programs
designed to . eliminate poverty by serving
the needs of low- income people and providing
. them with the opportunities, motivation, skills
and knowledge to become self - sufficient and to reach their full potential.
THE PROMISE OF COMMUNITY ACTION
Community Action changes people's lives,
embodies the spirit of hope,
improves communities,
and makes America a better place to live.
We care about the entire community
and we are dedicated to helping people
help themselves and each other.
Program Activity Summary Report
06- Nov -09
Program activity from: 01 Oct - 08 thru: 30 Sep - 09
Program(s) selected: ALL
Activity Type(s): ALL
County(s): ALL
Town(s): DUBUQUE
Service(s) Provided: ALL
Site(s): ALL
Service(s): ALL
ARRA Funding: ALL
Program
Households served Individuals served Units of service
513 A & R BUDGET COUNSELING 675 1852 - 974
541 A & R Crisis Application 473 1334 865
543 A & R Customer Advocacy 417 1206 466
542 A & R Vendor Negotiation 478 1383 858
515 A & R VENDOR NEGOTIATION: PREVENTION' 46 128 19
517 A & R VENDOR NEGOTIATION: OTHER 84 84 15 ,
516 A & R VENDOR NEGOTIATION: PAYMENT PLAN 12 42 5
514 A & R VENDOR NEGOTIATION: RECONNECT 26 78 15
518 A &R CLIENT EDUCATION: ENERGY ASSESSME 22 44 9
519 A &R CLIENT EDUCATION: ENERGY PLAN 12 21 6
510 A &R CONSERVATION EDUCATION 3013 7202 3348
522 A &R LOW COST E.E.:#OF LIGHT BULBS 24 59 24
523 A &R LOW COST E.E.:OTHER 21 53 8
521 A &R LOW COST E.E.:PLASTIC 23 52 20
512 A &R NEEDS ASSESSMENT. 734 1975 944
511 A &R OUTSIDE REFERRAL 56 152 11
919 ALLIANT HOMETOWN 270 778 312
526 Black Hills Care 100 294 110
087 Catholic Charities 154 154 160
139 CLIENT ADVOCATE 39 39 39
158 CLOTHING 4 4 4
083 ECIP/ENERGY CRISIS 11 11 11
082 EFSP 3 3 3
918 EMBRACE IOWA 12 31 14
157 EMERGENCY ASSISTANCE FUND 143 143 153
917 EMERGENCY FOOD 33 81 81
086 FANS /AIR CONDITIONING 440 440 438
099 FOOD PANTRIES /SHELVES . 759 783 1478
031 GED /ADULT BASIC EDUCATION 1 1 1
168 Green Family Funds 80 153 96
024 HEAD START 60 61 60
159 HOUSEHOLD FURNISHINGS 5 5 5
160 HYGIENE PRODUCTS 22 25 29
001 I & R EMPLOYMENT 1 , 1 0
167 I& R HEALTH 3 3 2
114 I& R LINKAGES 3 3 0
097 I & R NUTRITION 3 3 2
169 KEEP OUR NEIGHBOR WARM 10 30 11
161 KEY CARD PROGRAM 8 18 13
Friday, November 06, 2009 Page 1 of 2
Program Activity Summary Report
Program Households served Individuals served Units of service
916 Lifeline Program 1070 1071 1056
• 084 LIHEAP APPLICATION 3124 3127 2994
520 LOW COST E.E. # OF FURNACE FILTERS 1 2 1
540 Low Cost E.E. Measures 82 146 82
922 OTHER AGENCIES 66 67 79
053 QUANTEC ENERGY SAVINGS KITS 72 72 72
527 Recare 6 11 6
164 RENT/MORGAGE PAYMENTS 14 14 12
060 SCHOOL SUPPLIES 1 1 1
035 SELF -HELP 1 1 1
049 TAX & RENT REBATE 81 83 87
051 WEATHERIZATION -DOE 2952 2955 2943
Report Totals:
15750 26279 17943
Friday, November 06, 2009 Page 2 of 2
V. CLIENT CHARACTERISTICS
A. Total unduplicated number of persons for whom characteristics were o
B. Total unduplicated number of families containing one or more persons
1. Gender
a. Male
b. Female
c. Unknown/Not Given
2. Age
a. 0 -3
b. 4-5
c. 6 -11
d. 12 -17
e. 18 -23
f. 24-34
g. 35-44
h. 45 -54
i. 55-69
j. 70+
k. Unknown/Not Reported
3. Ethnicity/Race
a. Hispanic/Latino
b. Not Hispanic/Latino
c. Unknown/Not Reported
a. Black/African American
b. White
c. American Indian/Alaskan Native
d. Asian
e. Native Hawaiian/Pacific Islander
f. Multi-race (2 or more of above)
g. Other
h. Unknown/Not Reported
4. Education (age 24 +)
a. 0 -8th grade
b. 9 -12 grade/non- graduate
c. High school graduate/GED
d. 12+ some post secondary
e. 2 or 4 year graduate
f. Non HS grad/GED
g. Unknown/Not Reported
5. Other characteristics
a. Health Insurance
b. Disabled
c. Veteran
6. Family Type
a. Single parent/female
b. Single parent/Male
c. Two - parent household
d. Single person
e. Two Adults /no children
f. Other
g. Unknown/Not Reported
Quarter
633
752
. Year to Date*
3868
4800
0 0
Quarter
161
71
185
175
150
241
147
174
59
22
362
915
1
10
30
40
22
5
Year to Date*
794
464
1201
1018
791
1357
961
968
599
515
0 0
Quarter
45
1098
242
Quarter
420
228
359
118
37
10
68
Quarter
1027
368
• 16
Quarter
142
16
127
190
68
0
0
Year to Date*
236
6810
1622
. 1352
6744
18
68
74
256
104
52
Year to Date*
2748
1144
2366
829
396
77
314
Year to Date
6511
2215
141
Year to Date **
779
98
752
1602
447
0
0
btajned 8668
served 3678
7. Family size
a. One
b. Two
c. Three
d. Four
e. Five
£ Six
g. Seven
h. Eight +
i. Unknown/NotReported
8. Sources of Family Income
a. No income
b. AFDC/FIP/TANF
c. SSI
d. Social Security
e. Pension
£ General Assistance
g. Unemployment Insurance
h. Employment + other sources
i. Employment only
£ Other
k. Unduplicated # of Families
Reporting Income Source"
9. Level of Family Income
(% of HMS Guideline)
a. Up to 50%
b. 51 to 75%
c. 76% to 100%
d. 101% to 125%
e. 126% to 150%
£ 151% and over
g. Unknown/Not Reported
10. Housing
a. Own/Buy
b. Rent
c. Homeless
d. Other
e. Unknown/Not Reported
Other characteristics
a. Receive Food Stamps
b. Farmer
c. Migrant farmworker
d. Seasonal farmworker
Quarter
190
119
98
69
40
14
8
5
0 0
Quarter
46
78
129
107
7
"0
26
56
186
3
500
Quarter Year to Date **
217
113
81
71
40
21
0
Quarter
109
415
5
14
Quarter
314
0
0
1
Dubuque
Year to Date **
1596
712
553
386
240
127
42
22
Year to Date
222
296
611
1083
202
0
146
401
1454
43
3500
991
650
628
615
508
286
0
Year to Date"
1273
2343
11
51
0 0
Year to Date
1670
11
2
1
* The sum of this category should not exceed the value of Item V. A.
** The sum of this category should not exceed the value of Item V. B.
2