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2 24 10 Operation New View Fiscal Year 2011 Budget Handout4`9 Na L.4. community G agency Helping People. Changing Lives. ' ❑ Central Office 1473 Central Avenue Dubuque, Iowa 52001 -4853 (563) 556 -5130 FAX (563) 556 -4402 ❑ Dubuque County Outreach Center 1473 Central Avenue Dubuque, Iowa 52001 -4853 (563) 556 -5130 FAX (563) 556 -4402 ❑ Delaware County Outreach Center 721 South 5th Street, Suite B P.O. Box 443 Manchester, Iowa 52057 -0443 (563) 927 -4629 FAX (563) 927 -5818 ❑ Jackson County Outreach Center 904 East Quarry Maquoketa, Iowa 52060 (563) 652 -5197 FAX (563) 652 -5198 ❑ Child & Adult Care Food Program Office 750 5th Street NW Dyersville, Iowa 52040 (563) 875 -7452 FAX (563) 875 -7452 Member: Iowa Community Action Association Region VII Association of Community Action Agencies Community Action Partnership (National Association) Operation: New View Community Action Agency Serving the people of Dubuque, Delaware and Jackson Counties in Iowa November 12, 2009 Mr. Michael C. Van Milligen Dubuque City Manager 50 West 13 Street Dubuque, IA 52001 -4864 Subject: Purchase of service budget request of $31,727 Dear Mike: Thank you for your letter of October 21, 2009 requesting submittal of our purchase of service funding request for the City of Dubuque's fiscal year 2011 budget. Enclosed please find our agency work plan, description of programs, budget information and other materials. OUR BUDGET REQUEST TO THE CITY OF DUBUQUE IS $31,727 Operation: New View Community Action Agency is requesting $31,727 in local funding support from the City of Dubuque to support our services to Dubuque's low-income population for the next fiscal year budget. This amount represents support of 55¢ per capita for the City's population of 57, 686. SERVICE TO 15.0% OF DUBUQUE'S CITIZENS - A 9.4% INCREASE During the past year, our agency has served 8,668 Dubuque residents in 3,678 households. This is an increase of 9.4% over the previous year. In spite of continued flat funding which fails to meet the ever - growing needs of the low- income community, we continue to serve more Dubuque citizens each year. In fact, our agency served 15.0% of Dubuque's total population. The client characteristics of the population served and the types of services provided are attached for your review. 90.0% OF DUBUQUE'S POVERTY POPULATION SERVED There are a total of 5,152 people in Dubuque that have family incomes below the federal poverty level. That is 8.9% of the city's population of 57,686. We served 4,638 or 90.0% of these individuals during the past year. Some 26% of these citizens had incomes that were even below one -half of the federal poverty level, the poorest of the poor. Most of the programs that our agency administers uses up to 150% of the federal poverty level to income qualify participants. That population group represents 9,630 individuals or 16.7% of the city's residents. We served 7,971 or 82.8% of these individuals through our programs last year. This was a 21.9% increase. ECONOMIC DEVELOPMENT E.I.T.C. INITIATIVE BRINGS $708,948 TO CITY This past year, our agency again gave leadership to an initiative in the City of Dubuque to provide outreach services for the federal Earned Income Tax Credit (EITC). This effort targets education about EITC to low- income working families, and offers free tax preparation services. The IRS estimates that in Dubuque some 1.1 million of EITC goes unclaimed each year by qualified families. This initiative seeks to assist in bringing Visit us on the web at: www.operationnewview.org An Equal Opportunity Employer and Service Provider Michael C. Van Milligen November 12, 2009 Page 2 those dollars into the Dubuque community to assist low- income families. Last year this effort completed 1,996 tax returns and brought $708,948 in EITC to city residents. This was a 17.6% increase over last year. In the 6 years that our agency has coordinated this program, over $2.6 million in EITC returns have been provided to Dubuque citizens. HEATING ASSISTANCE IN DUBUQUE TOTALS $1,750,362 During the past year, our agency provided $1,750,362 in heating assistance to 2,918 households in the City of Dubuque. This included federal assistance along with state funding and locally donated funds from our "Keep Our Neighbors Warm Fund." This represents an 80% increase over last year. WEATHERIZATION ASSISTANCE TOTALS $497,036 Our agency also provided weatherization assistance to 85 homes in Dubuque totaling $497.036. This was a 75.2% increase over last year. An average first -year energy savings resulting from weatherization measures is $487 per home. For those 85 homes, this resulted in energy savings if $41,395 during the first year. DUBUQUE WEATHERIZATION CHALLENGE ASSISTS 123 HOUSEHOLDS On October 24, 2009 our agency partnered with other Dubuque organizations to weatherize 123 homes of Dubuque's elderly, disabled and low- income citizens. Some 604 volunteers provided the weatherization measures to make these homes more energy efficient and save them money on their winter heating bills. Over $6,200 in supplies were provided, about $58 per home, to complete the project. During the past 3 years, this huge volunteer project has weatherized 325 Dubuque homes. AGENCY CORRELATION TO CITY COUNCIL GOALS AND PRIORITIES Our agency's mere existence, as well as the programs we conduct, are an excellent fit with many of the City Council's goals and priorities. A key goal is Partnering For A Better Dubuque. Our agency exists as a partnership that operates and achieves results through a vast network of partnerships. The sole purpose of these collaborations are to create a better Dubuque by serving low- income citizens, a population that is prone to miss out on the good life of Dubuque due to economic hardship. We are able to leverage a small amount of local dollars into over $5 million of assistance to Dubuque. We are actively engaged in Workforce Development and programs such as Project HOPE. In addition to employing nearly 100 people, we counsel and refer low- income citizens through workforce initiatives and advocacy. We are involved in provision of employment related scholarships and internships and teaching financial literacy. Our agency contributes to Sustainability and a Green Community through our energy conservation educational efforts as well as our residential weatherization program and high - profile events such as the Dubuque Weatherization Challenge. In addition, we are actively involved as advocates for renters for improved and fair housing in the area of Rental Licensing and Irresponsible Landlords. We are an active and participating force in the Washington Neighborhood as well as other Dubuque neighborhoods. The principles of Every Child /Every Promise are nothing new to our agency. Our Head Start has existed for over 40 years in the City of Dubuque. This early childhood education program serves over 300 low- income children and their families in 9 centers in Dubuque. We effectively provide The Five Promises of Caring Adults, Safe Places, Healthy Start, Effective Education and Opportunities to Help Others. Michael C. Van Milligen November 12, 2009 Page 3 THE CITY'S SUPPORT IS CRITICAL As you know, our 'agency was created and continues to exist and operate as a public (not private) agency under a 28E Agreement. This agreement was signed by and between Dubuque County, Delaware C ounty, Jackson County, and the City of Dubuque. These four local government entities all executed this agreement in order to create an agency which would provide a unified and coordinated effort to serve the needs of low- income people through the community action program. As a result, millions of dollars have been mobilized in federal, state, local and private funds to fight poverty in the area. In essence, our agency is a department of the local governments that created us, and who have a stake in making sure that our agency has the resources to continue to provide services to local low - income citizens. Our agency must be able to rely on and expect the continued support of our "creators" to carry out the mission with which we have been charged and for which we were created. In addition, the City of Dubuque maintains three (3) seats on our Board of Directors to provide oversight of the agency. Asyourlocal community action agency, Operation: New View has been providing services to Dubuque residents since 1974. Our mission is to help low- income citizens achieve self - sufficiency. Our agency is dependent upon local funding because our fund raising options are limited by our public status. Local funding support from the City of Dubuque is crucial to our agency both as a demonstration of local support for our programs and as the only source of funding which we have for maintaining positive cash flow and providing outreach services not provided by grants or other sources of income. Please contact us if you need additional information. We would be glad to meet with you in person to explain our programs, and services and answer any questions you may have. Again, our thanks for your support. Sincerely, OPERATION: NEW VIEW COMMUNITY ACTION AGENCY Executive Director OPERATION: NEW VIEW COMMUNITY ACTION AGENCY t tEi v �`. 4. A community serer Helping People. Changhl Lives OUR MISSION STATEMENT The mission of Operation: New View Community Action Agency is to mobilize federal, state and local resources within Dubuque, Delaware and Jackson counties to focus on planning and operating programs designed to . eliminate poverty by serving the needs of low- income people and providing . them with the opportunities, motivation, skills and knowledge to become self - sufficient and to reach their full potential. THE PROMISE OF COMMUNITY ACTION Community Action changes people's lives, embodies the spirit of hope, improves communities, and makes America a better place to live. We care about the entire community and we are dedicated to helping people help themselves and each other. Program Activity Summary Report 06- Nov -09 Program activity from: 01 Oct - 08 thru: 30 Sep - 09 Program(s) selected: ALL Activity Type(s): ALL County(s): ALL Town(s): DUBUQUE Service(s) Provided: ALL Site(s): ALL Service(s): ALL ARRA Funding: ALL Program Households served Individuals served Units of service 513 A & R BUDGET COUNSELING 675 1852 - 974 541 A & R Crisis Application 473 1334 865 543 A & R Customer Advocacy 417 1206 466 542 A & R Vendor Negotiation 478 1383 858 515 A & R VENDOR NEGOTIATION: PREVENTION' 46 128 19 517 A & R VENDOR NEGOTIATION: OTHER 84 84 15 , 516 A & R VENDOR NEGOTIATION: PAYMENT PLAN 12 42 5 514 A & R VENDOR NEGOTIATION: RECONNECT 26 78 15 518 A &R CLIENT EDUCATION: ENERGY ASSESSME 22 44 9 519 A &R CLIENT EDUCATION: ENERGY PLAN 12 21 6 510 A &R CONSERVATION EDUCATION 3013 7202 3348 522 A &R LOW COST E.E.:#OF LIGHT BULBS 24 59 24 523 A &R LOW COST E.E.:OTHER 21 53 8 521 A &R LOW COST E.E.:PLASTIC 23 52 20 512 A &R NEEDS ASSESSMENT. 734 1975 944 511 A &R OUTSIDE REFERRAL 56 152 11 919 ALLIANT HOMETOWN 270 778 312 526 Black Hills Care 100 294 110 087 Catholic Charities 154 154 160 139 CLIENT ADVOCATE 39 39 39 158 CLOTHING 4 4 4 083 ECIP/ENERGY CRISIS 11 11 11 082 EFSP 3 3 3 918 EMBRACE IOWA 12 31 14 157 EMERGENCY ASSISTANCE FUND 143 143 153 917 EMERGENCY FOOD 33 81 81 086 FANS /AIR CONDITIONING 440 440 438 099 FOOD PANTRIES /SHELVES . 759 783 1478 031 GED /ADULT BASIC EDUCATION 1 1 1 168 Green Family Funds 80 153 96 024 HEAD START 60 61 60 159 HOUSEHOLD FURNISHINGS 5 5 5 160 HYGIENE PRODUCTS 22 25 29 001 I & R EMPLOYMENT 1 , 1 0 167 I& R HEALTH 3 3 2 114 I& R LINKAGES 3 3 0 097 I & R NUTRITION 3 3 2 169 KEEP OUR NEIGHBOR WARM 10 30 11 161 KEY CARD PROGRAM 8 18 13 Friday, November 06, 2009 Page 1 of 2 Program Activity Summary Report Program Households served Individuals served Units of service 916 Lifeline Program 1070 1071 1056 • 084 LIHEAP APPLICATION 3124 3127 2994 520 LOW COST E.E. # OF FURNACE FILTERS 1 2 1 540 Low Cost E.E. Measures 82 146 82 922 OTHER AGENCIES 66 67 79 053 QUANTEC ENERGY SAVINGS KITS 72 72 72 527 Recare 6 11 6 164 RENT/MORGAGE PAYMENTS 14 14 12 060 SCHOOL SUPPLIES 1 1 1 035 SELF -HELP 1 1 1 049 TAX & RENT REBATE 81 83 87 051 WEATHERIZATION -DOE 2952 2955 2943 Report Totals: 15750 26279 17943 Friday, November 06, 2009 Page 2 of 2 V. CLIENT CHARACTERISTICS A. Total unduplicated number of persons for whom characteristics were o B. Total unduplicated number of families containing one or more persons 1. Gender a. Male b. Female c. Unknown/Not Given 2. Age a. 0 -3 b. 4-5 c. 6 -11 d. 12 -17 e. 18 -23 f. 24-34 g. 35-44 h. 45 -54 i. 55-69 j. 70+ k. Unknown/Not Reported 3. Ethnicity/Race a. Hispanic/Latino b. Not Hispanic/Latino c. Unknown/Not Reported a. Black/African American b. White c. American Indian/Alaskan Native d. Asian e. Native Hawaiian/Pacific Islander f. Multi-race (2 or more of above) g. Other h. Unknown/Not Reported 4. Education (age 24 +) a. 0 -8th grade b. 9 -12 grade/non- graduate c. High school graduate/GED d. 12+ some post secondary e. 2 or 4 year graduate f. Non HS grad/GED g. Unknown/Not Reported 5. Other characteristics a. Health Insurance b. Disabled c. Veteran 6. Family Type a. Single parent/female b. Single parent/Male c. Two - parent household d. Single person e. Two Adults /no children f. Other g. Unknown/Not Reported Quarter 633 752 . Year to Date* 3868 4800 0 0 Quarter 161 71 185 175 150 241 147 174 59 22 362 915 1 10 30 40 22 5 Year to Date* 794 464 1201 1018 791 1357 961 968 599 515 0 0 Quarter 45 1098 242 Quarter 420 228 359 118 37 10 68 Quarter 1027 368 • 16 Quarter 142 16 127 190 68 0 0 Year to Date* 236 6810 1622 . 1352 6744 18 68 74 256 104 52 Year to Date* 2748 1144 2366 829 396 77 314 Year to Date 6511 2215 141 Year to Date ** 779 98 752 1602 447 0 0 btajned 8668 served 3678 7. Family size a. One b. Two c. Three d. Four e. Five £ Six g. Seven h. Eight + i. Unknown/NotReported 8. Sources of Family Income a. No income b. AFDC/FIP/TANF c. SSI d. Social Security e. Pension £ General Assistance g. Unemployment Insurance h. Employment + other sources i. Employment only £ Other k. Unduplicated # of Families Reporting Income Source" 9. Level of Family Income (% of HMS Guideline) a. Up to 50% b. 51 to 75% c. 76% to 100% d. 101% to 125% e. 126% to 150% £ 151% and over g. Unknown/Not Reported 10. Housing a. Own/Buy b. Rent c. Homeless d. Other e. Unknown/Not Reported Other characteristics a. Receive Food Stamps b. Farmer c. Migrant farmworker d. Seasonal farmworker Quarter 190 119 98 69 40 14 8 5 0 0 Quarter 46 78 129 107 7 "0 26 56 186 3 500 Quarter Year to Date ** 217 113 81 71 40 21 0 Quarter 109 415 5 14 Quarter 314 0 0 1 Dubuque Year to Date ** 1596 712 553 386 240 127 42 22 Year to Date 222 296 611 1083 202 0 146 401 1454 43 3500 991 650 628 615 508 286 0 Year to Date" 1273 2343 11 51 0 0 Year to Date 1670 11 2 1 * The sum of this category should not exceed the value of Item V. A. ** The sum of this category should not exceed the value of Item V. B. 2