3 2 10 Emergency Communications Center FY 2011 Budget PresentationCommunication
Center Manager
Mark Murphy
Lead DispatcherLead DispatcherLead Dispatcher
Vicki LeonardDan BannonJoe Young
Full TimePart Time
Amy AmbergKevin Clemens (new)
Dennis Boge(new FT)Steve Driscoll
John CallahanAndy Francois
Bob GednalskiJessica Gamble
Jessica George-AyersRich Kapparos
Brenda Hernandez (new FT)Lisa Lugrain
Angie Jones
Julie Rooney
Jennifer Snyder
Full TimePart Time
FY 02103.35FTE
FY06112.79FTE
FY09132.79FTE
FBI Criminal Justice Information System Security
Audit
FBI Audit on ADA Compliance
Auditing of 911 Medical Calls
911 Tapes for Court Purposes
Increased Training Hours
Multiple severe storms
Increased use of Code Red
New Police Territories and Realignment of Fire
Districts
Revised (Fall) Actual
FY10 FY09
54,32353,913
Police
5,1224,929
Fire
16,79416,494
Sheriff
1,7081,648
County Fire/EMS
4,5014,363
Community Law
3,0133,274
Comm. Center
85,46184,621
Totals
56.15%
60.00%
50.00%
35.99%
40.00%
30.00%
20.00%
6.80%
10.00%
0.74%
0.02%
0.30%
0.00%
0-0 sec .001-5 sec 5.001-10 sec 10.001-20 sec 20.001-30 sec 30.001+ sec
.02%56.15%92.16%98.96%99.7%100%
50,000
46,437
44,048
45,000
40,684
40,000
37,480
36,697
35,000
28,080
30,000
26,798
25,619
24,311
23,671
Landline
25,000
Wireless
18,357
20,000
Total
17,250
15,065
13,169
13,026
15,000
10,000
5,000
0
FY05FY06FY07FY08FY09
FY05 FY06 FY07 FY08 FY09
Landline 911 24,311 23,671 25,619 28,080 26,798
Wireless 911 13,169 13,026 15,065 18,357 17,250
Total 911 37,480 36,697 40,684 46,437 44,048
Per Day102.7 100.5 112 127 121
Per Hour4.3 4.24.7 5.3 5.0
FY10 July 1 2009 to Jan 31 2010 per day 79.8
per hour 3.3
Expand Training
911 Education in Schools
On Call Pay for Leads
Monitor Burglar and Fire Alarms
City Buildings
County Buildings
Using the City Network to receive the alarms
Back up with phone lines