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Spring 2020 City Focus Magazine Copyrighted February 17, 2020 City of Dubuque Consent Items # 7. ITEM TITLE: Spring 2020 City Focus Magazine SUM MARY: City Manager providing a copy of the City of Dubuque's City Focus Magazine for Spring 2020 highlighting public safety. SUGGESTED DISPOSITION: Suggested Disposition: Receive and File ATTACHMENTS: Description Type Spring 2020 City Focus Magazine Supporting Documentation �� __ � _ �� " � :�� .�: 9'. � '� �. � . ,�. . � � � - . ;: _��_---_ � �.; - �, , � - - � � � '�' `�., / �= � �;�,- m ; — _ � = _`�� -- r,,.;- ,�1 _ ..�., �9 -�.` i,. �� _� � ' � ia �•s';__z.=__ -`_ - a_ ' .. .. . . ►'� . . � � . s"-.�,.r- ___ _ _ ��.� � _ ` �� t�^ �Y' '��+: �i � �y - ` � . _� __ ��'� - �� — L � _. --� .. - ------�-.__ � � '' ti � �- . � '`_ �� ;'��'�_ �, _ .. _ : � t�ti �r -- � _. _ . ��; � �p � � .:�,._ ., :� �,� z,� - � - ` .�- -� - � ';. � � '��,%:c� �' . � K , � � , �� • � _ � . ��, -- � � -- - 'f/ �r'�.i,'I '��-� � � �`�_ , { '�� _�_�-_.;- �`.� _'� � , �� .�'' �� i - �� _ , s. � � i� � ___ -�� _ _ '� � � 'i _ � ; �, � i �� ;� � � r _ � i i. � * ' -� — i �� i �� . .�'- i � � � _ �� - Y I= _ - ��., � ;i '� �, � � _� , �� n �� -� '�� . , ��p�. � ��'�� _ , � � — �� ' � 1 �, � i �� '� � r. ��:_ �- -=i� � / �' ' N�► + - `'� � I ` �z�l 4 T ��4 I I � " � I�� '� �" i'� \ 1�1, �� : -�;F,, �` � ,� 7 - . .i � 1li3Me,}' ` j 'sr t � `. �� _ `� � . ,'' � ' - - �a ..�� .� �' � � �"' � ! +� �� i�� ' . �� " � � � � �� Rx �- '� - - ! ; � - _ /, � � `�'�' - _ � � ' _ �v � - _ ,/ � _ � ,:�- � ' _ �--- �d'� y ' � . _ � � � —....�-------"—'- —� ,�..�(� / �-..—� � .�� ` y `�--'- —. � �� __ � �'a'_.'aW/ \ ..� � _ .�A[:''.__ . '_, _ . �`� .. �:YY�'- � . _ _ % ��- � �� -, �� . �. -' �� ''��. � _� � � � � �, �i • � -� � , � £ � � - . � � � � � �� ,��.� ' i � � � i� �-� _ - �,. . �".la P ,N^�", _ y�'.� . . �, .. , " ' .. � S: . . �' �: G 1„ .+� ..� r . � .. .:,- ' - . - � � ' . . . - ....'' . . .� :: :_ i �' . .. " �, • '` '�� _ . ...y. - � <�-. . }. , . -., .. . . . . .- � ". :. . . . � . , '`�. � . . . ' . . � . , . _ . � � . ____ " _ �f�-..A�V� SPRING 2020 A MESSAGE FROM � � ,�� In This Issue THE CITY MANAGER 4 - `_ 2 City Manager's Message 3 Safe & Sound Michael C. Van Milligen 4 Dubuque Police: A Positive Presence A basic definition of public safety is "the welfare and protection 6 Safe Community of the general public." In Dubuque and across the country, it is the most important responsibility of city government. 10 Committed to Being There When You Need Us A public opinion survey of 500 Dubuque residents on a variety 14 Safe Infrastructure of important topics, including perceptions of safety, conducted 16 Public Health is Public Safety in September 2019 by Loras College found a vast majority of respondents (94%) said they tend to feel safe in their own 18 It Takes a Community neighborhoods. Since 2015, Dubuque has had a 32% decrease in total crimes against persons and property. The crime clearance rate in Dubuque is 92%, compared to the national clearance rate of 46%. lowa is one of the safest states in the Editorial Information country and Dubuque is one of the safest large cities in lowa. City Focus is published by the Public Information Office. The City of Dubuque welcomes comments and suggestions This edition of City Focus is about Dubuque's comprehensive about your city government or information appearing in this approach to public safety which includes the prevention and magazine. Please contact: protection of the public from dangers affecting safety such as crimes, accidents, or disasters. The goal of the City's approach City Manager's Office is to make Dubuque the safest community possible with 50 W. 13th Street the understanding that community safety is not just about Dubuque, lowa 52001-4864 injury prevention and crime prevention; it is about increasing (563) 589-4110 well-being and building a vibrant, engaged, and equitable ctymgr@cityofdubuque.org community. ABOUT TH E COVER: Working to ensure residents experience an increased sense of well-being, a sustainable quality of life, a reduction in the Dubuque Fire and Police Departments teach local numbers and cost of injuries, the preservation of income and kids about public safety at a summer youth camp. assets, and improved perceptions of safety is a top priority for Dubuque city government. The headline of a July 2019 Telegraph Herald editorial was, "Investment in public safety paying off." This publication does not detail every public safety program and effort under way in Dubuque, but it illustrates the varied programs and inclusive activities dedicated to public safety in the city as we work to create an equitable community of choice. �/�/''"�'� �G1�r�/�U_'� Spring 2020 I 2 �1 . r !��l� ii- "�r.. M � -it'� ; �.. , _ LL__ � f-. � `_'� ' e L��a �; � ' y �. � " �' � '. ,_�' . =or most people, feeling "safe and sound' means feeling secure where you are, _ •�� . .- , _ . ,. ,v:r ' � �hether that is at home or elsewhere. �� -C�,;: �� = � � �'"�-;�� - _' ' - ��.' _`� `�,� , �� o ($25.1 million) of ��` .,., . � . f� � � �ubuque's general fund budget is committed , f �, . , � , ; � �, to public safetywhich includes the fire �r ; + , �, -� �_}?. � � � �� department, police department, emergenc, R�R�: ^�,� �'�`:� _ � � - �"'!�"'`" ;ommunications (9-1 -1 dispatch), public � . � � � _� . � ��ealth, building inspections, emergency �-� ��.� � � .,� . �1 . ` � -�nnnrrnr„nn� ��nne� nnn�rn� nn� rr�nrn ^� �� - Dubuque's investment in public safety demonstrates it is a high r priority. Of the nine budget categories, public safety represents ' _ Dubuque's largest monetary investment of tax dollars, by far. ._ ; * (The next largest is less than 18%.) That level of investment in `�-� public safety is enabling the implementation and expansion of �` � � '' � _ public safety programs and activities. This does not include the ,s� non-general fund expenditures of the enterprise funds (supported � � � by the fees paid) that support health and safety, including: Water ''� �� , , r � - Department, Sanitary Sewer Fund, Stormwater Fund, and Solid : �� ;;.;. :.�� ,,,,��. �;..,� � Waste Collection. _ � . , s4 � { Y�! ��.i.a :�t", .� L :+�:. . ` , �^.AFi,,';. i '. r. ~'?. � _ At�+.'��i� �d .1_ . y Y �` t� ! f�� t .r :^� s � k, ... . a �.�.�+r�¢+�e��r�. �.�C`. r � . . I ,#-�� . • + � � ,�,�.'�i"i.i*��w�fi _� 4 � �.., � i-�r: yr:�4��.� I�.: ; ':� � r s ��'_ 1 • �'a�'��,�� r,,:- �� e ,n, � . � � �` �� .� � '� ' 1 -..�` / r y y t. '[� ��, � . 1 .: . � . " s . >-� . . L-y Ir,y ��+.,;,Sy•� � ' � , •. t.ti� - . .. � 1� �� . , �{��_'. � � F�_ �{.�� `�� S� .- .�� .` 1 '�� _ �� _, . �` .5;" � ' '-�IA�I '., _ �r<.V i , _� . � - '_ �;� �k � q i� -_ .4 � .. .-� lr �a. � � " ., •. \ '..� ' ' � \ , .I � �3+ �.-�F �`�� .. �y_ .. - �'/ + ^A� .�..- �' �.: ~k` • - .. �.�� -� - , � L � .,, �� : L ,[�� L ROY D. BUOL rti� w.JONES DAVID T. RESNICK BRETT M.SHAW LAURA J.ROUSSELL DANNY C.SPRANK BRAD M.CAVANAGH MAYOR AT-LARGE AT-LARGE 1ST WARD 2ND WARD 3RD WARD 4TH WARD � , . ,. . „ _ -� _ _ � ' r �..� a. . - t .. . ^t� "6±#if r . .r � . A �i�alr�.� - � ' ••�t� .. .-r � . . .. *ti , _ ,_ .. , �� '� f `'.r K . tti�"r.- . �. . ��:Fin�ity.:��r�l=cor�t��c� in�arm�:��on•ar�,d-ward �,.s�,� ;;�� .; � � n,, ,��, :F� t�y .. , k ''�f'��GI`,Wi��+�YJI�.DI��u�11Pi1��/li�L'y-li��`'�� . , i.yr`". ��„ �:X �.. T �. ` ��,•Q r ��jr. ; � � � ,� .� '' *'., ��, •, A '"�tiE � L 4 � . _ � F',� ; . .�� ,;: • • •�-� � - ,:. - .r " ..Y, r,�. �p -_ � � i y __L . . i}.`..�r. . ,-�, -�. ,1..,.. ,r�• � . . .++l.s'�•�.l. •�T��• .��15,:• ,",.!'}•' . . , .,��1 �. . '-.tv. .�S�V.. � �'.;� �`y .� .t-= ��.; � ��h\ �t. ., .+�s _ . ��* � ! � , � �� .�� :� �- �.� ,Y � � .�� .� -� ��=._��:�► _�_ ,� ��'�.,, � I` ��-- .., 1 i --� �� .F}4�� , 0 i + ��,� � � iY . � � � � f {l.': i �'�;ti � � � ��' `�� - 1�� n � ,�� T _ _ . � ��4��,�,� i� �; ;' a.� D�.� �� ---- -- —�- � � �� . ----- �_�;:},;�. � - �� - � i . .._ �9`' .''Q"" � � DU BUQU E POLICE : A POSITIVE PR ESENCE � The Dubuque Police Department's mission is to enhance community livability by providing equitable community service and protection through integrity, compassion, and competence. The department is organized into four divisions: Patrol, Criminal Investigations, Community-Oriented Policing, and Administration and Staff Services. , � , , , � � One confirmed case of "shots fired" is too many, � , � � but the number of incidents in Dubuque has . , , , � , trended down since 2015. At least one suspect � . � � � � � � � � • � - � . - was arrested in 10 of the 16 incidents in 2019. ' ' ' � ' % r�_, Traffic/security cameras were crucial in resolving � � � � • i i • i i . .. � i �-�.:< � i i • i • ,.- . �`ar. .: ,. ... ' �p=� �`��'��'��` � �uNrircivitu �nu i� rircED INCIDENTS � ��" �,. � �: , 35 � � ; - �-' 30 � 1 I I � � x' 25 .,r- "' , 1 1 ' 1 I 1 ' ' I - .�� ' 20 ,. „__- . , , � � . .. ' 15 ��, _ _ ,. � _ � 10 � 5 _. ,�,r,,,�'�. _ � :: a:, "..• ; �, 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 ��,� � - �3r. t �_ t�' The Dubuque Police Department is proud to be the longest-accredited agency in lowa, having been first accredited by the Commission on Accreditation of Law Enforcement Agencies in 1993. Over 415 standards must be met to earn this accreditation. _ � ��. � _ - .� :.�, i.� ,- . ;�; .1 _ r.. .r } .. . - , . _ _ _ , ,� � .�* � �; -�„'�"� . � � _ .��,� � �.� � , _ ,.�.Z.. �_ ,i ;, . � ��`Y � �1 �'i'Y 'r' 1y.' '�J~� i��, i. 4 }�:.. � �' 4� �' � 1 - �� .F�' � �� +I � *' `, � -.�� :'� �:- +''� �'.� _r� V� �� v ' "� s �,• - � _ , �: -- �� - 4 s� �- i. �` !j'� •{. ` � '�'.' '� -- . - -;� , I_ y :r- �., - - �'� � ��.i� s , -. - � ti..'�. k_ y, f d. � —,-3� .1`--. �'�"� �� '�I`�V�- ...�i� � � � - .�•; � - � � » � '/ � , �� '�¢I. .h ��.� . ".P�. . � _ � . . f. �� : �Y ' - Af' .r� _ - . � ' ...�y ' . �' •�f�� _ ��AC�,.(� �''�_ � ' � ' •. � ' �' � :�r �� ' I �• _ - ��.'• �7i��. • . ��. _ `_ 4 POLICE STAFFI NG 120 NUMBER OF SWORN OFFICERS EXPANSION Between FY2008 and FY2012, the Dubuque Police �pg 109 109 109 109 109 109 >>0 110�� Department implemented a five-year, 15-officer 1os/� expansion plan that grew the department from 94 to 103� 109 officers. This expansion assisted in the creation 99� an additional patrol territory to decrease the size of loo the existing patrol territories, in anticipation of future 94/ � � . community growth. The department began staffing this 93 93� seventh territory 24/7 in 2010. � � I ' The department added a new command position in 2018, increasing the authorized strength of the department from 109 to 110 sworn positions. Th is new 80 00`� oo`� oo� o°� o°�' o�° o�~ oti�' o��' o�°` oti`' o�`° oti1 oti� o��' oti° position absorbed oversight of special operations teams ti ti ti ti ti �' �' ti �' �' ti �' �' ti ti ti from other supervisors, thus allowing the supervisors to focus on proactive patrol and crime prevention efforts. �1��t�.��y�+.��,♦.��1 Another police officer position was added for the current fiscal year budget, starting a three-year process � � �, to add three police officer positions to strengthen the 'y �` School Resource Officer (SRO) program partnership ��-� .,. � with the Dubuque Community School District. This = - '��.�i' ,}��` '!�T +'� -� � . . _ � � P will brin the number of SROs to ei ht (each ublic �� " � � g g p � ;. high school and public middle school will have its own � : ,��.�� `� �� SRO and two will cover the ublic elementar schools) � , � � �- P Y - �1�„_ �-�^� ,_�.: . and will bring the Dubuque Police Department to an __,�� _' 1 � ''�` -s� � authorized strength of 113 sworn officers. `-¢ � - ---- -- _._� - � � �� k F _�_ � � � �w��... r� -� _ / ' / , // � , �� `-'� ` ' // ' /'/. �� r�� S ,_-1� � r , ; � � � � See pages 18-19 for ore information on the Dubuque � � ' ' � � � ' Police Department's community involvement. •{, ' � i i l �� cityofdubuque.org I 5 l _ 4�� '�� Y j``1��,� J��--..� : �' � __._�_��_�_� �� '�,� �,.�� a-r•��. �I� _ K;�1f I_�J�` ��I� � . . � ' .. . _ -- ' �� _ l - - - _ �, ,� __ _ . A� _�`. "� � �'� ;� " _ -iC ��. 3" .�. � _. � i � 1 � ; � � - �._. �: � E ! i :��'� �� ', , �;, � � - _�_ -- . „ �. �;_�__ __ _ .�. �I�..,.,' ...' _ ` '... '� �...i�� - -' � I� "r� .x.+.", y�r N..��i' / __ 9 f, �,i f� �� .`' � �f -. r / ` . � r ' .. � f ' I! II�JIIII ��f` �r ryu . II� I r�uI{I1II!rI�I� }�rI' I �- II1I � '�e �.�ry 1�r'^� � � � - II�II �W1W� �'I[IUlII��Wfl� �� ..� `� ��1� . - � � :;I, ��"f' � � / � �� 1' y �� ., , - - � �� 4 �� , � �� y� �. �f� � gt . , n. � �� . `,�. � � r., �� v! ,T� , � S�T � , } '�� ' f � I �� _.■ 3�t ,�� .. � �,.� � . ,� r _ _ ' _ - • , .� � . 1 � � s� i }�� . — L s,�:� �¢ ( � � — � , � y��"� � 4 � ,�.. � �F � > t� . ..—. — ,��..�5 u �� - I�� 5 . � � �'�� -- ��;�,.. � �� `� ;� -7 � � �' � :''"��'\'�`��,�`' ++r._ . ,��.�5;. —�_—= l�� / �� ' � A safe community is a livable community where people can go about their daily activities in an environment without fear or risk of harm or injury. Perceptions of community safety, real or perceived, are based on a variety of factors and impact the way people feel and interact in their community. CI'lllle PI'eVe11t1011: The key to crime prevention in topic of inental/brain health to ensure individuals get Dubuque is a multi-faceted approach and tactics treatment as opposed to incarceration. include early intervention, identification of best practices and diversion options, identification and lUVelllle IUStICe: The police department is expansion of partnerships, data analysis to analyze exploring options in the juvenile justice system crime statistics and identify locations of high impact beyond traditional court actions. The department crimes, restorative justice programs, and public is collaborating with Juvenile Court Services, the information efforts to identify desired outcomes of Dubuque Community School District, and other existing programs. community partners to develop and implement a program built around Restorative Strategies, which Mental Health and Policing: The �ubuque Po�ice hold offenders responsible for their actions while Department hosted Crisis Intervention Team (CIT) avoiding the formal criminal justice system. training in 2018 and 15 officers were trained in the nationwide model and three became trainers RBCe & EqUlty: The City of Dubuque is a member for all new officers. Ten officers received Mental of the Government Alliance on Race and Equity Health First Responder training. The department (GARE), and the police department actively continues to partner in several local groups on the participates in regular learning opportunities with peers in law enforcement to discuss best practices Spring 2020 I 6 for topics like equity in hiring and enforcement. I ' 1 � � 1 2012 2013 2014 2015 2016 2011 2018 2019 Avg. 2019%Over/ 2019%Over/ 2019%Over/ Under 2018 Under Avg. Under Peak Year #of Crimes 186 208 220 265 243 203 190 190 213 0.0% -10.9% -28.3% Murder 2 0 0 5 1 2 1 0 1 -100.0% -100.0% -100.0% Sexual Assault 43 38 61 80 98 90 75 91 72 21.3% 26.4% -7.1% Robbery 21 32 20 27 26 16 29 14 23 -51.7% -39.5% -56.3% Aggravated Assault 120 138 139 153 118 95 85 85 117 0.0% -27.1% -44.4% � � � � � � 2012 2013 2014 2015 2016 2011 2018 2019 Avg. 2019%Over/ 2019%Over/ 2019%Over/ Under 2018 Under Avg. Under Peak Year #of Crimes 1,992 1,791 1,662 1,953 1,875 1,667 1,543 1,319 1,725 -14.5% -23.5% -28.3% Burglary 583 431 416 548 420 331 299 205 404 -31.4% -49.3% -64.8% Burglary to 298 231 168 106 144 157 145 88 167 -39.3% -47.3% -70.5% Motor Vehicle Theft 1080 1103 1035 1245 1235 1116 1036 945 1,099 -8.8% -14.0% � -24.1% Theft of 31 26 43 54 76 63 81 55 55 28.6% 48.3% -6.6% Motor Vehicle = peak year � Since 2015, Dubuque has had a • 32% decrease in total crimes CRIMES CLEARANCE RATES ' � � ', � against persons and property. "Part 1°° Crimes Against Persons 2��5: 2,2� Murder, sexual assault, robbery,aggravated assault �(11 Q• 1 F�' ioo 80 s,°°° 2017 PROPERTY CRIME RATE , , � �, 60 �.�. 5,oao Crimes per 100,000 population 40 , , , a,ano 20 s,oao � � • • 0 z,000 - Crime clearance rates are calculated by aiviaing the number „ - - _ of crimes that are cleared by the total number of crimes ,,000 � recorded.An offense is cleared when at least one person has � - been arrested,charged, or otherwise turned over to the court for prosecution, or clearance is through "exceptional means." Exceptional means includes elements beyond law enforcement's 2017 VIOLENT CRIME RATE control such as declined prosecution,victim refusing to 840 ,Qo 733 cooperate, death of the offender, or certain juvenile protections, Crimes per 100,000 population sss among other reasons. It often means that every investigative 6°0 option has been explored before a case is cleared. sno 504 436 4a� 407 Average calls for service from FY2005-2019 300 280 285 was 55,255. Calls for service in FY2019 241 Zoo �86 206 = were 0.2% above the 14-vear avera�e. � - = - ioa � cityofdubuque.org I 7 0 � -.. '�.,�..�'�ti.,-;... '��" .,. .�-'a'-. . � . 'r. _ _ . . . .. ,.. �eaL"'.Y��T:r' .. � .�' r'�"'�► _ �� ,��': i ..-J�r �'�� . � - . i� , �a,,,�~�„'�'"";� '�� ,: - "�,s+,�(�� t . .�:: '-;�S"�'-'r_ � �� " �� '�1 �. ��.r . L� ��- ' �� '.��I �:;� � '�1 {� l .-�W ._� � ' �1: ��'��.--�E'��r .��' i 1�T �� ' f�I .`Y:1 1. �� ' �1� ��- �+�.s'� � _ _ '» wl' �.�.. ��l4+r� i!i "r'+l.,. �� . �.. �TMy� "ry,�a � ' � �.�F�"Y( ��„ ,�a / . .. .. .� .�^�r.� .. _ `_ . �a:.� e "''..n'CRrr 'N ii�. �. '�";,�w,t , _ ` r ��~ // ��f��, ,:►.� �? � j '. �'..� �, �. �l''--r ' � --- . �,� . w �,"�;�.,�![. w11 .-.��+h�Lt�d* � c�,•= �"';f , -��. �-�,�._� �wl�!' T _� '\' .d ` _i� ��-.+ ��_. � ,�j��.*��-"'. �� . .. J � '��- _ __ - ..7�.Y��^,� .� e.�_s �-� � ��. . -',�� i _ �h�, ' _ ' �r^.~� f� ' ` . .� ' �s � .rb �_ i�+;R;,ry '1 .r� - '"� � �. : � - t � �,. �a,� _ � � �� , , - - . � R{�� 6� ..`'�� -y - . T�� -+�� _ � ��r_��-T��-.,:.� '�', -� �T�'�°� . . . �^�'.. . - . � � iC � � � � ___ ' - • '� � � , ,��, -- r �_• -- �� `'~-- 1� ��. � � - t I � -i� � {-- �� ` . � � �;-- - - � _. �,_ _-- �RI� �� RI{! �_ �� . _ _, . �`;`:. _ i -_ _ � - i � �� ' 1_�r"' � F 'r � ! � �. ' � �-- .:v,� :...r=� _ -�'"J — � � . L_ �T� `L••- - " ' `'�i1 . ... _ — � �.� � � _ �. � : .. � __- -:T:iw��-� � � � t. ' `�1�+� .` -.��• ' � • .- .• _ � � �' d. � ,L. O�. �4 �' �•�^�'�^ ... . _ . • � Addressing public nuisances through code enforcement — — is one tool to maintain and create quality, livable neighborhoods that are safe and healthy for all residents. /�� ' r �.. Public nuisances can negatively impact public safety . � � vUg' � and include. unoccupied, dangerous buildings; trash and refuse; hazardous conditions obstructing public ways � . . � and property; stagnant water; animals; clear and present � � � danger to others; construction and building materials; � � � • • � .. burned or partially burned buildings and structures; and -- accumulations of materials, vermin, or pests. � � i � � � �^- �, � _ r, � fn. '"�� "��'�'w;:�, Many departments work together to address nuisances in z;•, '`� '� �� a. . . our community. A full-time, seasonal code enforcement ,� - � o officer was added to the housing and community ; . . . - . development department in the current fiscal year to , ` • • • ' provide additional nuisance ordinance enforcement and Download MyDBQ {FREE} today a full-time employee to monitor vacant and abandoned ' " and �� / �,f�' y►c / G�Q.�,G� buildings. �� Spring 2020 � 8 www.cityofdubuque.org/MyDBQ 1 r --� 1� _- -�- � - � _ �i.. � �_ _ � ��^� :�-. -;' _ � �.,; � - _= � _.=i�- _ _ + �-� �� ;� - -+ .��" -�-�- - , - --- -- , � - . - ; - � -�-��-� � . _ _ ' t _= r� � � __ _ � �r- � �, �-�. ��=�_�.� - � � � � _J-� -- ;:� e'r� —T��z..-i j_ i--- '\ �Y�� .s i �� ' i- , - ��! - J .w�� " - � �- A — : �+ - � �� . . _ _ f _� � ' -fc � �' - — � -- � � � ��,1 - , � - i- � DUI3LJP�UE ' �i- .._ ra�a� �~� ' - - -------- �r , � �:v .r„�„; � i' . -- - a�ni�icu-vrao� + � ' ,�rr::� ,.,�., - _�:�, . �. 4� �,FY, L_ .I �` � � ��!° __ I �`` -_ _ _ - e .� � • � . _ � NUiSANCE 0�` - _ EN - .. - . , . -,� . , , - - , - y �s- Gi ,�,�, �r � 4-n y�_ g..; �,� �'rt � �. �, i �`„�'"�,�'+_ � " n.# �� ,t�.;,-.;. >i....k,w.�ra,... _„r a�.:�-..f.:.x....v�..._.zt, .. ._. . _,_,,..._ ''� � .......�_. _� _..�-�,..�.�.:�a�:+ . _ . - • • / � + � � � � I � � � � nuisance calls for service and Citizen . - . . . . - . Support Center complaints were reviewed ' • • • • �' '• '• . -• • • • • � • • ' • • � � � i � • � � • � • . � ' • • • • • • , 1 • 1 1 ' . . �- • • - � • �- 4�f�v� �nforcement ' ��-��'-� r, r 1 ;t��r \ i ,,� /� r'; ti �r€s,� # ��r' � ,_ �r�`� �",„ ° <�� '' c. J j h e�� 4 }. .� �.' �I � � . "I S, 7� �� ' � L� =�� . r �� .�:�. ,k ch �� pi.1 �,�� . ��. . ,�.w �. �, � y..� �"��r(� : { 1fy �sl{ l.{ {# +'�`,% � ��? l - �� a�. �x � f �x( .�'"• r p ,, `T - �. ,*y��'..� � � i'��.° 1 T�1 a�`t; � _r �.�JY q _ �• ''�'Y �a y�" a;�C `,�' � i � , r�-� �'.r�'� � n. � {. ! ��. •� �7 � _ -.,_ . ,. �� fh .�"��P �. �� Y l �., 4 / -L� � . ' . �`t Rx. '� " .. ` h ::. _ � � .,_ _.f " ' , . . �� fT - .! rL .., a. , I ��:�q� r+`hl, �� . - - '�vI��S.y�F�: - � �.....s,r .�� . c,., ! 1 �(k'l' Y . �`3�yy. . ,� :� - n -. a-`__ . '� �:. I ��, �'"��L �^��'� ,�� — �',,h �n4� �,�,sr�, � � �� . _ _ �� q �oti �� "" � ��'� "y "v t.. _ y�.�.� "��,� �� '�a �° 4� r � T�'ti a ra ? � � ��"�a"�v��,.. ".f/��' �`-,�'�.�+ .-1� �-.��_ .'� �� "'��r - -- ��.- � • �,• �-� a� _ '.��r+r �. ,�. _ �_.�.- r..3c '� T. . ' .�l �}' `�!'. - -��- '.4�.� _! (..-� �3_ _ --� . ' . �� 7 � � �, 4 ''��f _r r. -£.._ � � ��- . �1 ' �� ' �{�` ��-..� -,�- c � �� r - �� ' �i � � - ` 2.�., .l�^ � �� -�� ' _y�;�yY f, . .. ' .�' - h.� � � __ _ k� � ' 7b� ��f�: �� f�4L�.4 . ' �� K. ��'�.� �~ �x ��`,�� _�� ' � � 9 =.- ��' ._ � � �` t� - `�a,�, -� - ��„ '--�.-.,�'�"-� �. ,. , �.w :,�� : '�,,r ;.�'a«� � .. �T¢: � � a+ � �� i:�. �_ '�►. �_ _ � � �� .� _ �_. P � � `�� '• �� i�� ,. p � ��\ .� . �` V� � .d b . �`-� . � � '�� . ' � ', y ' � i� �r-�16 _:. �� ,. � �i�l�� '�y �i/., , � ' � ... '- - F� . li�.' .f-�. _' . •4 � . .�. , ,Fi .. � ^`l'', .-' �s4 :�� .� � ._ .'�.� .Xy'iw...�^q'�'e�. � �iiE��i-� - . cityofdubuque.org I 9 � � �� . � .. �� I � 'f � ,I� __ �.` � �„� _ �°#.� ��+ F` • _ _ ` � �� :�`+r��^�w��+ ^ --- - ' _ , ,� � f, !� I�. ��i��+w� , _ l , "A ��; _ � , ,k , �.—__.�...-� : � i ��..�.�.�� '�'� i ''r^�.'�� ,'� - � �� .. - ��f � - ` '� d� l -�`r - "L:.-�' � � F � s '� r ��r.; ,- ��-_� - �'� �1 / �� „��`+ � P � �� _ I '�..,...I ` � ..�... -� � � p � � {_"- � � 1 _ � r � _^ � i y.'� � yv�_ �-e,=` _ _ 1 � I` ' -�'t ' � �.�_ 1 � �il _ - � 1 � r I� � . �, F,��A� - � - '•.�.� ►-�_ _..�,� �� ,f � _ � -� , � � r � � � � 1 When you need help, Dubuque's public safety first responders are just a 9-1-1 call away. When a call is made to 9-1-1 , it is handled by trained dispatchers and managed based on protocols in order to determine the severity of the issue. After the police or fire/ambulance are dispatched, they respond as quickly and safely as possible with the appropriate staff, resources, and equipment. 9-1-1 Communications Center �Y2o19 CALLS FOR SERVICE It all starts with a call to 9-1-1. Staff at the Dubuque 9-1-1 Communications Center are highly trained and committed professionals � who assist citizens 24 hours a day, seven days a week. The 14 full-time and six part-time dispatchers in the 9-1-1 center serve all of Dubuque County and handled approximately �70,000 ph011e CaIIS last year! (Thankfully, the majority were non-emergency calls.) The 9-1-1 center operates a computer-aided dispatch system that � identifies and recommends for dispatch the nearest appropriate unit � � to an emergency. They have access to the City's traffic and security � camera network. All 9-1-1 center personnel are certified in EMD (emergency medical dispatch), EFD (emergency fire dispatch), and EPD (emergency police dispatch) by the National Academy of Emergency Medical Dispatch and provide pre-arrival instructions to callers in need of inedical assistance. In FY2019, 55,695 of the calls for service in the city of Dubuque were for police assistance while Spring 2020 I 10 6,571 were for fire/ambulance service. IRE DEPARTMENT FIRE AMBULANCE qUTOMATIC ALERTING ARRIVAL TIMES ARRIVAL TIMES lo (in minutes) (in minutes) a � The 2018 implementation of an automatic 8 alerting system has resulted in a 6 6 5 4 3 �era�e dispatch time 2 2 1 0 0 2016 2017 2018 2019 2016 2017 2018 2019 CALL VOLUME COMPARISON BY YEAR 2019 FIRE DEPARTMF __. . _ __„ __,,.. 5000 4628 4137 4455 4515 4091 429� FIRE 4000 4.3% \ 3000 OTHER z000 15.2% 1151 1219 1365 1368 1210 HAZMAT ' : ' 1088 4.2% , �� l000 I 115 183 134 129 120 265 0 2014 2015 2016 2017 2018 2019 AMBULANCE ■ OTHER FIRE f Seconds Smart911 is available to all resitlents and businesses in Dubuque antl Dubuque County.This free, optional service gives residents and businesses matte r �n a n the opportunity to provide information to emergency responders prior to an � � emergency to enable faster antl more informed responses to emergency y emergency. situations. 1 f 1 _�� Smart911 allows residents antl businesses to create a safety profile for ' , � � P� their household or business that can include any information they may — �� want 9-1-1 dispatchers and first responders to have in the event of an � emergency.To subscribe to Smart911service, a safety profile must be DI�BUQUE created at www.smart911.com.After a profile is created, if someone from COMMUNICATIONS a participating household or business calls 9-1-1,their safety profile — 5 will immediately display on the call taker's screen, saving critical time in � � response to the emergency and providing critical information to responders. t r � � For more information,visit www.cityofdubuque.org/smart911. � DID YOU KNOW? If necessary,you can text 911. Call if you can,text if you can't. cityofdubuque.org I 11 � �� x 4�, � � � �la�a a ��-y �,� �� . --� ��-.: ;��; �� z _ � �r--�*--�.,� � �- . � ��.�-�"� �'' �== ��..' �-!. Emergency Medical Services (EMS) ��-�w:�'�- � �� `—�A / '' � _'.'�- -� � t ��_ � _ � The Dubuque Fire Department � � :� �_� �4 �- - - _ ��..as--��i = _� '�� , `i, ambulance service provides coverage _ - = -W _ � :�� _ . � � ti�,. 24 hours, seven days a week EMS {�� ,��-��r ¢�; , � �� , � , • =��N _ ; _ _ �,, responses represent over 75 percent __ _ � r �,� �� _� �s� s' _ , of the incidents to which the fire - _ - � �� ` � � '� � ! sA� _�_P� r � . j_•'_�� `��^ _ rd % . -� department responds. Over the �!1y = �- - � ;- / last six years, the department has �_.,,,��;� -� �► 1F� � '; � responded to an average of over .'�-��-` �� j : ` �� - ��"'�"�'1 �_4`- - � v`_ �;�� .-.�., 4,450 EMS calls per year. That's an �;.r'�;; �I I,� : = _ _- __ - ._� � �' - average of more than 12 EMS calls �� = - , �.� __'�°--:�= = � ' ��: _ per day! � ' � � � � • � , � , � Dubuque Fire Department - ambulances are staffed with two paramedics each. Members of the one has a Class 1 rating. This rating calls, but both types of incidents fire department are dual-trained puts Dubuque among the top one have the potential to impact multiple as paradmedics and firefighters, percent in lowa and top five percent properties and more people if they are experienced to handle any situation. of the 39,850 U.S. fire departments not responded to appropriately. The department responds from six evaluated by ISO. stations throughout the community to provide prompt paramedic response Over the last six years, the Dubuque �erations have led to 86 percent with average arrival of three minutes Fire Department has responded structure fires being confined to and five seconds (FY2019). to an average of 167 fire calls per year. Only about four percent of the �e room in which the fire started. Dubuque's EMS staff also has incidents to which the fire department ationally, the average is only 75 professional training in: responds are fires. Hazardous material ercent. Why is this significant? • Firefighting incidents represent four percent of ,��onal data shows that 81 percent of • Hazardous materials response calls for service. Combined, tney re deaths occur when the fire spreads • High-angle rescue represent under 10 percent of service beyond the room of origin. • Extrication • Water and ice rescue �� Dubuque's cardiac event survival rate (16.18%) is The department recently completed M 50% HIGHER than the national average (10.8%)! a pilot study to gather data on the impact of responding a third � (Source:American Heart Association) ambulance from the West End of the city. This information will assist with future planning for better coverage � ; The Dubuque Fire Department is a proud recipient and improved response times. • of the American Heart Association Mission: Lifeline Fire Award - Gold Status (for a second year)! �.:��.:� The Insurance Services Office (ISO) has designated Dubuque as a Class 2 Fire oepartment, which saves businesses PROTECTI NG OU R COM M U N ITY money on their property insurance and demonstrates they are prepared to save Since 2008,the fire department has leveraged grant funtls to install �t�� life and property. Of the 1,494 lowa almost 1,100 smoke alarms in over 1,650 Dubuque homes and buildings fire departments evaluated, only 19 free of charge through a partnership with the American Red Cross. ,lillll►�, have achieved a Class 2 rating and In 2019: 198 new smoke a�arms were installed in 119 homes. Spring 2020 i i2 55 of those homes had NO WORKING SMOKE ALARMS and are now fully protected! l �� , e , +� .�� . � Station Address �n, � 1� 1�' � � 11 West 9th Street � Sp 151 � 21801FK Road — � �� ' � � 3155 Central Avenue —— zo �_ � 1691 University Avenue ' ' �� B1 � , � � 689 South Grandview � �� ' � I � 1500 Rhomberg Avenue � � .� � 1 /, i � FI RE DEPARTM ENT EXPANS ION The City of Dubuque is planning for the construction of an additional West End fire station or the strategic relocation of an existing station. In FY2023, a past study will be updated to ensure the proper location and size of the new station. Construction design would begin in FY2025. This station would be approximately 10,000 square feet and house two response vehicles, plus storage for other reserve units. The City's current five-year capital improvement budget includes $846,000 for design and construction. The total project cost is estimated at $3.1 million. Timing of construction is dependent on development and annexation. This possible expansion and associated ambulance and firefighting response capability and capacity will position the city well for future community growth. The current City budget includes the addition of one firefighter position as part of a plan to add 12 positions (six if an existing station is relocated) for future staffing of additional fire units for a West End fire station. This begins the process of expanding the fire department to staff additional vehicles in the future. Beginning in the current fiscal year (FY2020), one new firefighter is being added and one additional firefighter will be added in FY2021. From FY2022 through FY2025 more firefighter positions will be added. These additions would increase the staffing level of the fire department from its current count of 90, to as many as 102. This build-up of positions is necessary before a new fire station is constructed or an existing station relocated. In the meantime, the additional personnel will reduce the need for overtime as each shift will have more positions available to cover vacations and other leave. cityofdubuque.org I 13 i�+'��','.�-=,ti,:�.... ,,,,td=�:� ,r} i�� ^�h.�J'.h x ji� i�. - . '.,� �'�a'� � � �`�`xX f �.; �, s:. ; �';�j�.-�' A _ E� ��"_ ".Y "'+1"""—:�.'1` :}"i>9 `�� a'ni��.:V� :�.�.... r�'•j � � -.b �,�`...s... ��, .�ti � e tiDt �.-� 'd �. I � M� ;`.,+.�:� ... .�`==�c�'�Y� ��,e� , ;`t`e�.��.I ,i �J�, �^!�c�F 4�x: �� i�� ,�` G !' ' G��r.✓ rr� -�.; •i. ;6:i ,n��`,r�"��.✓, ^ , _ '�.._._� . � / � }�.. . , r , . `�. _ z,�' y tJ',.,� � y ._ . . I� __ - _ . . .. ., � . �.. �. � k'' � ��.q/j �� '. �' . � � �5"'. ^ .��"J n ��.a: • c, � '� � I � j�1� 1.F �"�?•: ;�s�,,�• � �� _ p � � -�....+\�"--_.. �� .-i� _ � _ ' r- �� 1 1 / 1 I `� / / 1 •1 / 1 1 � / � 1 I � � 1 � � � � � / 1 � x' � � .' !-�. � � � � � / �� I �� / � � I . .� � � � - � . . �� - C_. . .. — '�`� - --- ,. r �,- � F ..-. � _ �- � � �.� � - `'"� ' _ . ". _ _��Y • �. �.• i r .. r. �' p - ' ' Y'�$': . .. �'✓ .•'�� y �� .... :� �.. . .�,� .r '.. . * , . �y " . . . • . .� .� f '�, y - ,-t - - --�; . !+ .�3, ,,-! C -k ' ,t�sr�v„ V�� .;� ,� i :� '�r� ��s�� .�s- �.x'.�� t�+�, �N`Y'j,'�� .�-" .,�� ti �". �� " � r � ��.��..! - ��l��` �- =�t� - �`i, �. ; ~r� y � �' � y�� _ ' ��1�. �� . �' .��'i�;��,� �' � ,q��. _ J . _ � � '�� . . �''; � f . .. . . . . .. .. .. . . . Y:w ' �� _ .. ' ' � � _ � ��-�+ �� 1�� . � - ��. T�1` '•. j ,••"'`: _ ! —= t '� . . •. _ .. (� 4' "'� . . !i_ Y-:. X �� o.. . � �',� ,, � � �`�'_ Y 1, Y� �sr� tl �"..,�a �.�id `.�,� � �., . � . ^" �' -�' � � . � .� - , - �.�� . . . . � .�f G°.�`� . �` _. �'' .. :�_ . r` . r ,. �� '..� . ' `., '� . . .. � . . . � - � ' � -�',`� , Between 1999 and 2011, Dubuque's linear park with amenities that sup�ort North End neighborhoods experienced �ustainable nei�orhoods and enl�anced six Presidential Disaster Declarations c�uality of life. Mostly importantly, �t for flash flooding. Too frequently, several 'r ects residents and businesses�rom feet of water filled their basements __ oding from a 500-year storm. damaging their water heaters, furnaces, , washers, dryers, and electrical boxes, In the sucnmer of 2017, 4.9 inc s and destroying their personal property. of rain f,ell in less than 24 hours n Stormwater ran down streets from curb Dubuque;.,With the completed p ases of to curb —floating vehicles, displacing the Bee��ranch Project, propert �amage manhole covers, and damaging was 1�.� ided. In 2002, a similar infrastructure such as roads, water mains, rainstor' .. �,� ropped 4.9 inc es of rain and sewers. in a 24-hour period resuited in enough property damage to warrant a residential Out of great chailenges, we can create Disaster Declaration, Based o, the great opportunities. Through a shared damage caused by the 2002 torm, it _ corimmunity and neighborhood vision, can be estimated that the 2�17 storm private contributions and support from could have caused up'�o $1,;;6 million in the community, and financial assistance propertydamage withdut t completed �F.�;� ... from the State of lowa and federal Bee Branch Creek Project.,� ��}d=.`:.� government — the community was able - 1�.,�?:. ;�. to:create something beautiful from the This $232 million projec r�ceived �k ;,, ,� disastrous flooding. over $160 miilion in fe .ral and state �}�„ t J funding. Overall, the m�lti-phased Bee * ;,�°� �.�;,`;';` ;- Through the Bee Branch Watershed Flood Branch Watershe�.d Flodd Mitigation Mitigation Project, the City has created projeet is expected to revent an detention basins, installed permeable estimated;$582 mill ,n in damages over "green" alieys, and restored one mile of its 100-year design ife. �;. the Bee Branch Creek and its associated - floodplain. The creek serves as,a beautiful �.� ..� ;��' ° , �:-r- , � �� ..�'^�=�o-`� '�'r�P��",.o . . � .. +i��V�i1��7AP' x.�r�;+J.�.i.�,'_.��.�",6 4:iW� a�� . ,t+.5o!�C(... ,. ..,,..::r . � .. � . , �� . �. °_- --�s:: � / � � �!��;. ��k� 1 1 _.♦�r,,�., .AT�`. � • • 1 1 , , • , �� ,.I,'•�9 .� — • _ ` � r.��=_' � � � � � � � � � 1 • I 1 _'____--. ��' .-.. � -. ' � �_,�� . � � � " �,' �1 �_':.'._ - �t _ .-.• n��.. .. � - ..�$h1. �� 't � � � I � .�'�t _ f �leLN:/�- '� — - �..c � •. • ! ! .� '.� ..• ��'' I��'� .�'• - il�! �� • ar�. _ . . . __ " ' • , ...-. ° _ " �I� . • • ' • ' ' C'' 4a - .�� 1 ..._ 5�a'.�,1 • •'�. � _ � � _ � :M-�.. ; . . `_. � :.�. x. ' . ' ' ' ' .: . �+ - . . . . _ r ' 7Y'� j�: ' _ .�:..�-1►^""..-�,� �. ^ _ rJ.p��. �, j • ' 1 • • ' ti / .i=;3r�„�� - x� oka�p'� "". +4£`�a� • I�. • • • • ��{�',y}� •' , � .z ,.,�,� • � • • le - ,� i � ,� • •' • • ��• • �' _ % • • � � � • •' • � ' ' . ..- ._. • � • '� '� ' . .. .._ . . �. .. � h�.-,�.,, ��,�,,,-;- rt� ..,,.�,..._- ��, �,`d �� : )H ` � � �. �1� �� _ `� ' _ _ �..t A . . � . .. ..\ 1 `� � - � S5��Y - ' � � ` �\ '�-y'3t , � �� ... 2W��p�4 . � . \� .` ..�► �ir�l , s.�Y�i . , . .. . - s .�. �. �ey�Ji� � '�,± ,�. ��'�` ' `�y �, "c. �. � t '� s��' ~ '�'`�� N �'' .. y'rEi .' �A. _ .}."�/ : (� �, �; _ z �` ' � '� �,r`,,� � ...• ,j K,�.+,d .X � ��ry . �F '�'_, � -.� +a �1c k4 �y ,."��a Y� 1� !. � ?F� � �" f D �w �- � �� x � - .2. .� 'b�4'�. �,�� . , K ��r� ,'.,�� . ?��`:��,. ' r t�f �,� .... . , . . � �� 'ys.-� � . 1 .,� �i 1,c•4' rp ' . ' . ` -' - - . i4_ . r ��i 1 �'�, x . . � 1 . -�� t .�r, . ,.ti. _ -.-�x i �.4� . �}� \ 1� r . '. . ' S�' 2 . . +�t� : . � ' .�'x�i'. -,.'(�o . . '3 ';��k: '"�� :. � � � � �� a JA. f f i � �fe �"� .a ��-'"i�J` ��.r ��q�� p, _.�a� �9"us-:iJ�. 11 � �- ��.� y�.. '��e. .��,�. � � -'rPs` ��' �� . 1 ` � . ` S�ince�12Q16, the Bee Branch Healthy Homes Resiliency Program has helped 115 households make water damage repairs an�1 reno�ations to keep families safe and dry during rain events. Improvements include foundation repairs, interior and exf�rior,dr.ain tile, mold and mildew remediation, window and door repairs, sidewalk and property drainage improvements, suri�p p�my� modifications and installations, and other safety-related items such as radon mitigation systems and carbor� � morloxid��a�larms. � In addition,,each family or individual who participates in the program is matched with an advocate who helps them navi�ate tP�e,�epairs and renovations and connects them to educational, health, and social resources such as job training, chilc�care,:�n�l healthcare. Families encounter many challenges to becoming more flood resilient. This holistic approach helps;resid��n�s build a more secure future and - ,,. , , ;�..,_ _,�.;;.;�,;;�_�„ „ im�e overa�l quality of life. x. � �,� �� Thei��e Br�t�ch Healthy Homes Program inc� __ -- �.-��. ��-- �� $8.4 ri'�illion;to improve a minimum of 275 ho.��rtg" ��'�. �a� �.:-., � � ...� �.. �� units before the program.ends in 2021. Participants �� „ x �- � `._�� __ ; � must ii-ieet ir�come guidelines and live in the Bee h`� � 1 ' ' �`�� -� Branch Health y Homes eli gi6ilit y area. The y receive _ "�ji' �' �. '�� ` "� a five-kear, foPgi�able loan; agree to purchase r: �d��'� � �;,��, .. :��,, � ho �vner insurance an;d, in s.ome cases, flood �. ��°�;�,.�� :; %"%� ; a ,.: in r�ce; and c"ammit to sta in in their homes for ' ��. � . , r , Y g ��.�F ,�� , ,� �� ,, + . . .yC .'ta �`�"r-:�`ir. � .�t� xj�s� ir�um of�five years � , � F � -�� rF � • . k..., f.* " b,9�. , ry ��_Y „�v ' � ,_�y4�.. � S �a -� '� �li � s�� fy/' _ �� t.s� � "� �� 1 �� V 41. ri y,�ix;3. �,.-`'"d�. .�.r 1� '9 :,� � � ,��T� y�4 �� n � ��4 1S ti� Y '� � -- .�'p./�.�'3 �}�...-.,�." �'�.� � -X `1 1 � � �y .� c . 's��. �� "i`;�..sa'",� r� t • r' ��`.'�".+.�'� � !• �, v . `�� S � �� ' � i 't •.:�c... . . .. . . . . . � r �.r `.�f., . , ��:� ..v�'_� '�3�,y1', . . ..�';..�' ,. ,`��.�e��r.� r , , .... '�.'�``` , .�r ,:,�_.. y' ., ,%.�,�s'� �" - :.:N� !��i�� ..i. .. �- � � �'W .;�- . ' '� �. � . . _ _ � � -; .;;� J ��,�, 'I� ' � _ � �F �a��W t , '''i. � t S--f�6 '�► A . . ! � - ,l y� 1� '^�� 4,� k :�`. ,,. � � �; .� �� er �� `�,�_ � . _ - ,,{� �� '�r �: � �� ,,..'� u c � �-��' �a . � f k� • � , x, � -�ti.� Iy �� .. - t _ �,� T�. �I ._ � ��' � � - , a`�. . �r!"'y r'� � q�. ,. � .�S� '�.'�.��', s�,s#�t"'yi" ..<�� ''� � . � � �' � � r � � '� t��4�[ ` '��ye; , �-:::: �. �' � � �;:'�� *:�� T � � r � � � � � Public health is the science of in homes and partner with water reaching your home is of the protecting and improving the health the housing and community highest quality and ready to drink. of people and their communities development department to through policy development and reduce and eliminate lead and The Water & Resource Recovery environmental change. This work other healthy homes hazards Center (WRRC) processes an average is achieved by promoting healthy • Enforcing animal control rules of 7 million gallons of wastewater per lifestyles, researching disease and and laws, including rabies day at its location on Julien Dubuque injury prevention, and detecting, prevention and control Drive. Pure-oxygen biological preventing, and responding to treatment is used to clean the infectious diseases. CLEAN V� PUBLIC � ,LTH Wastewater. Then, anaerobic digesters The Dubuque Water Department use helpful bacteria to convert The City of Dubuque Health Services provides high quality drinking sludge, the solid matter, into fertilizer Department works with the lowa water that is in compliance with for farm fields. This anaerobic Department of Public Health (IDPH) all standards set forth by the digestion process produces methane in partnership with the Dubuque Environmental Protection Agency. gas which is captured, cleaned, County Health Department, the Over 200 tests are performed and burned to power turbines that Dubuque Visiting Nurse Association each day by water treatment plant generate electricity. The heat and (VNA), and local hospitals to ensure operators. In addition to these tests, electricity produced through this local resources to respond to a public the Dubuque Water & Resource process is used to heat and power health emergency. Recovery Center laboratory performs the WRRC. After the wastewater goes over 120 bacteriological analyses of through this process, it is safe to Other public safety measures our drinking water on a monthly basis. return to the environment. conducted by the City of Dubuque Other compliance related testing is Health Services Department include: performed by the University of lowa �• . •-- , � � � • Providing information on Hygienic Laboratory. All of these - environmental health hazards analytical measures ensure that the , '� �n : Who needs building codes? We all do—whether in our homes, schools, workplaces, ' � stores, or places of entertainment. We rely on the safety of structures that surround � } �� us in our everyday living. The permitting, inspection, and code enforcement services � .�� provided by the City's Building Services Department are designed to protect and enhance the investment, safety, welfare, and resiliency of our community. �� ` � � Building, electrical, plumbing, and mechanical permits allow city code officials to V� �' ' - . �� / r � identify and address substandard work. These efforts result in enhanced health, - ' safety, and welfare for building occupants and our community. � � '� � � , �' �;� \ � - SAFE & H EALTHY LIVI NG I N DU B UQU E COMPREHENSIVE HOUSING ACTIVITIES FOR NEIGHBORHOOD GROWTH & ENRICHMENT (CHANGE) CHANGE is a campaign of neighborhood revitalization and an extension of sustainability to specifically address marginal properties, affordable housing, and homeownership. The mission of CHANGE is to build community enrichment through a collective/collaborative impact of programs, partnerships, and services designed to provide neighborhood economic and social resiliency. From 2016-2022, the City will invest $22.1 million to leverage tens of millions of dollars in private investments to improve 725 housing units. PROBLEM PROPERTIES & COMPLAINTS The housing and community development inspection staff perform inspections on all vacant, abandoned, or problem properties within the city of Dubuque on a routine basis or by request from the public by means of a complaint or referral. PROPERTY MAINTENANCE CODE To improve the safety of Dubuque's housing stock, the International Property Maintenance Code was adopted in 2016 and applies to all property types. It is primarily being used by the housing and community development department for routinely scheduled rental licensing inspections and housing complaint inspections. The housing and community development department utilizes the code for vacant or abandoned property inspections. The code provides a standard for property maintenance and establishes minimum requirements for light, ventilation, and occupancy limitations; plumbing facilities and fixture requirements; mechanical and electrical requirements; and fire safety requirements in existing structures and properties. TIERED RENTAL INSPECTION SYSTEM The City of Dubuque has adopted a tiered rental property inspection policy. A property's tier is based on three categories of operation or management. The goals of the three-tiered inspection policy are to: • Promote the health, safety, and welfare of the general public • Assure preservation of the existing rental housing supply • Help maintain property values • Allow the inspectors to give more attention to problem and nuisance properties • Provide significant savings to Tier 1 properties in inspection costs • Ensure all properties get the attention as required by the code in a timely and efficient manner • Work toward eliminating substandard and deteriorating rental housing • Maintain a living environment that contributes to healthful individual and family living PRIORITY CATEGORY LANDLORDS Landlords (rental property owners/agents) receiving three or more municipal infractions within a 12-month period are designated as a priority. Owners/agents designated in this category have any or all rental properties/units they own or manage inspected more frequently and inspectors follow-up on violations until all are addressed. Additionally, they are ineligible for new rental licenses while the designation is in place. ADDITIONAL INSPECTORS The City Council approved hiring an additional housing inspector position and nuisance specialist position in the housing and community development department in the current fiscal year to allow for continued improvement of effective housing code enforcement services. Increased enforcement efforts, including the tiered inspections policy and the designations of priority category property owners/agents, have had a meaningful impact on the effectiveness of code enforcement. FREE TENANT SCREENINGS The City of Dubuque wants landlords to be successful and help keep our neighborhoods safe, housing well-maintained, and tenants accountable. Screening applications is a proven way to stabilize rental properties, increase occupancies, and reduce complaints. The City provides free nationwide criminal background checks of prospective tenants through the Dubuque Police Department's Records Division. Approximately 6,000 free background checks are provided every year. cityofdubuque.org I 17 .o ��` y� �� - . � � � - r r I � t � + - , �. _ - ,. ��, ?� r �� ,x � _ � -- � 1 �-� � , "'� �,�,� � �' "" : - * — � �:r,� .�_�,. ra- �., �,; ' ' r � _ � r — � � � �/ , , C� , � `' � � � �' , ; '� � t�J�, � dJ��1� ..,4� . ,�.�" ' , . � . � 1� ., . +�- ''.;X "�* ' 1■ �,��'',. '\�, �# � ;nt�►-ar� ��' '.�� - �' ! � ' � r ,f,� ��, � � �, �, �' � �� p,•'. „ p i1L $� I �� .9} + i� �f ��_ 1� c :� _ ".:�L ✓ 6 � '�a� ��=,. , � � � - ■ � � �\ ��) �� ;-� - � ` The Dubuque Police Department offers a number �.�: _- -_ �.�:� _- - � 3: — _�� of ways for residents to learn about and interact � � � ., � �� with the police department, volunteer, or learn about � � ��' , — . =;;;�,; � �M �, � 4�,� a career in law enforcement: f _, �� a .f .��s*►"�'�� Auxiliary Police: A volunteer organization that assists the police —.�. � � � � - } department a. �-„�;��.�n ^�r c� , 'e '�� ',� y�;�,,��}�-� Citizens Police Academy: A program to build a better y � �f �_ .Sf� �W.�.'�. � `,��. �; understanding of the police department - . � ,i, `,�� t �ARE PI'0 ram: Aims to prevent drug abuse through education � �5�� g Dubuque Police Ride-Along Program: Participate in a four-hour � � a� ' ride-along with an officer � ^� � " -- � � a fi Police and Fire Youth Camp: First offered in 2019, it will be �'� `� offered annually to give Dubuque-area youth an opportunity to engage in { ! � fun and educational activities with Dubuque police officers and Dubuque � firefighters while learning some of the skills of each career. This FREE, two-day - � �� camp is for local middle school and high school youth ages 11-18. �� ,.'�� Police Exploring Program: Students between the ages of 14-20 -'��`4 can explore a career in law enforcement. ' �✓ � � 1� ��' .4i� .� L Successful Rental Property Management: Program designed to provide comprehensive information to property owners and managers. Spring 2020 I 18 - _'"_ _'_I_'_ _ _'I_I_' __'_' ' __ I_ _.._.._ __'' _ _J .. . ' _' ' __ _ _.._.._ _. _._._. ._ _.. ._. partnerships with a variety of community organizations and agencies: • American Red Cross of Northeast lowa • Dubuque Successful Rental Property Management Program • AmeriCorps • East Central Intergovernmental Association • Black Men's Coalition • Federal Bureau of Investigations • Boys and Girls Club • Fountain of Youth • Carnegie-Stout Public Library • Four Mounds/HEART Program • Clarke University • Governor's Traffic Safety Bureau • Community Foundation of Greater Dubuque • Greater Dubuque Development Corp. - True North • Community Housing Initiatives • Hillcrest Family Services • Crescent Community Health Center • Historic Bluffs Neighborhood Association • Crimestoppers • Holy Family Catholic Schools • Downtown Neighborhood Association • Inclusive Dubuque • Dream Center • International Code Council • Dubuque Area Community Awareness and Emergency • lowa Association of Building Officials Response Group • lowa Department of Corrections • Dubuque Area Landlords Association • lowa Department of Human Services • Dubuque Campaign for Grade Level Reading • lowa Department of Natural Resources • Dubuque Community School District • lowa Department of Narcotics Enforcement • Dubuque Community/Police Relations Committee • lowa Department of Public Safety - Fire Marshal's Office • Dubuque County • lowa Division of Criminal Investigations • Dubuque County Attorney's Office • Juvenile Court Services • Dubuque County Emergency Management • Landlords/Property Owners • Dubuque County Health Department • Langworthy Neighborhood Association • Dubuque County Sheriff's Office • Loras College • Dubuque Dream Center • Midwest Gang Investigators Association • Dubuque Eagles Club Aerie #568 • MercyOne Dubuque Medical Center • Dubuque Homebuilders & Associates • Multicultural Family Center • Dubuque Museum of Art • NAACP Dubuque - Friends of Fair Housing • Dubuque Rescue Mission • National Alliance of the Mentally III (NAMI) • National Mississippi River Museum & Aquarium • Northeast lowa Council Boy Scouts of America � _ • Northeast lowa Community College �� ' +- • Northend Neighborhood Association _-_._. • Opening Doors/Teresa Shelter/Maria House � • Parents as Teachers ,+�� • Point Neighborhood Association "`� s� . • Presentation Lantern Center '�, • Riverview Center ��'` {� • Steeple Square ' � Y� � • St. Mark Youth Enrichment �� • Substance Abuse Services Center (SASC) _ ` • The SOURCE • Toys for Tots � ; �/ • UnityPoint - Finley Hospital �% • University of Dubuque • United States Bureau of Alcohol, Tobacco and Firearms � • United States Attorney's Office �� • United States Homeland Security Investigations • United States Marshalls Service � ' , � , � � • United States Secret Service - • United Way of Dubuque Area Tri-States � ' ' ' � • Valley View Neighborhood Association � � � • Visiting Nurses Association (VNA) � ' � � , � , ' , � • Washington Street Neighbors • Word of Life Church � ' � ' � • , � � • YMCA/YWCA _ _ _ cityofdubuque.org I 19 ,�'�r _ , - -_ — �k-��'-� -_s„�T:-r_��:R�ri-. . - . _ - PRSRT STD Dubuque ECRwss THE CITY OF � US POSTAGE PAID DUB E All-AmericaCity DUBUQUE IA �nTion'n�avic i r�c�:i. MS U Masterpiece on the Mississippi � � 50W. 13thStreet I I Postal Customer � Dubuque, IA 52001 2007*2012*2013 2�1�*2019 � � � '� �� `��.f� r �� ' �+� �� . �+ { • � „�'.� f,;y- +eri� . k-:� . -. .w k ril � '�:s - . ' `. ��, t�{; I � �•i'4 ,. ��, f - �.. . — � l� 1 ,� ' � � ' � � � � ��'�, , _ �#.,S �� ''�- n 4� tF' � ' t' _R,�"'� . . ;'i ;�'° 'F•-'t� ��,.� � �`��L , �� ~ � � ' � � � � . . 4' � � � � * - t � I • • � I � I � � � � � I I I I � I j � � n'-. y 1 '�a a �� {yYaNf. w#�.4�y: ^ - � YF �?_.-.-_-�?,._. � " ' ' � ' ' ' ' " �r _ ., � 1 � � � ■ 1 �'' � _ � � � � � � � � � 1 ��t _ — - __ ---. ''`x` 'a , _ `-�.^' � � 1 I � � —� I � 1 � � � � � i i ,• � • ' � • • � � � � � � � � � � , � � � � 1 1 1 ' ' � 1 • . 1 1 � � 1 1 11 ' � ' � � 1 ' 1 • � • 1 1 1 • 1 � 111 • 1 11 � 1 ' � ' 11 I ' 1 ' 1