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Information Services Department FY21 Budget Presentation
Copyrighted February 22, 2020 City of Dubuque Public Hearings # 1. IT E M T I T L E:I nformation S ervices Department F Y21 B udget Presentation S UM M ARY: S UG G E S T E D D I S P O S I T I O N: AT TAC H ME N TS: Description Type I nformation Services Department FY21Policy Budget Outline Supporting Documentation Budget Presentation Supporting Documentation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$*5:8*%&.6-5*'6/$31- ` ` ` */5&3/&5 .*$30413*/5&3 ` $*5:8*%&.6-5*'6/$31- ` ` */5&3/&5 .*$30413*/5&3 $*5:8*%&.6-5*'6/$31- */5&3/&5 .*$30413*/5&3 $*5:8*%&.6-5*'6/$31- */'03."5*0/4&37*$&4505"- 13(3. %&15 130+&$5%&4$3*15*0/ ': ': ': ': ': 505"-1"(& */'03."5*0/4&37*$&4 #VTJOFTT5ZQF $JUZ8JEF$PNQVUFSBOE1SJOUFS 3FQMBDFNFOUT $JUZ8JEF.VMUJGVODUJPO 3FQMBDFNFOU b b b b (FOFSBM(PWFSONFOU $JUZ8JEF$PNQVUFSBOE1SJOUFS 3FQMBDFNFOUT $JUZ8JEF.VMUJGVODUJPO 3FQMBDFNFOU b b b b /FUXPSL4FDVSJUZ3JTL "TTFTTNFOU b -BZFS3FEVOEBOU/FUXPSL 4XJUDI b b b &OUFSQSJTF'JSFXBMM4FDVSJUZ (BUFXBZ$MVTUFS b b b b 3BOTPNXBSF%FGFOEFS'JMF 3FDPWFSZ b b b /FUXPSL.POJUPSJOH 5SPVCMFTIPPUJOH b b b b 5IJSE4USFFU%BUB$FOUFS b b b b 505"- 5IJTQBHFJOUFOUJPOBMMZMFGUCMBOL INFORMATION SERVICES FISCAL YEAR 2021 BUDGET PRESENTATION MISSION STATEMENT Information Services Department Information Services is committed to enhancing and supporting high performance government through the effective application of technology, resilient and reliable infrastructure and demonstration of quality of services to our users. New Faces + New Places Insert Image HereHelp Desk Yanely Nordin DLEC Intern Victor Woo IS Intern Hannah Hamann Lead Application/Network Analyst Scott Schlichte Senior Network Administrator Joe Pregler Information Services Manager Chris Kohlmann Information Services Department (9.00 Full-Time Equivalents) Senior Network Administrator Joe Pregler Help Desk Technical Support Yanely Nordin Information Services Intern Hannah Hamann Lead Applications/Netw ork Analyst Scott Schlichte Lead Applications/Network Analyst Tony Steffen Lead Applications/Network Analyst (DLEC) Stacey Moore Information Technology Specialist Alicia Turnis User Technology Specialist Jim Vosberg IS Intern (DLEC) Victor Woo FISCAL YEAR 2020 HIGHLIGHTS •Infrastructure ◦Broadband Partnerships •User Technology Support ◦Laserfiche Forms/Workflow ◦Office365 Training ◦Socrata Transparency Suite •Security ◦Network Assessment and Testing FISCAL YEAR 2020 HIGHLIGHTS •Consultation and Project Management ◦Cartegraph Work Orders •Print Center ◦Updated Printing and Inserting Equipment FUTURE INITIATIVES •Broadband Public -Private Partnerships ◦Management of ROW Assets and Process •Software ◦Laserfiche ◦Milestone Interconnect Camera System ◦ERP System Selection and Implementation ◦Office365 •Network ◦Security Risk Assessment Response ◦Implementation of Proactive Monitoring Tools ◦Ransomware and File Integrity Information Services Department FY2021 REQUESTED PROPERTY TAX SUPPORT $1,000,778 $17.19 Net Property Tax Support Request Average homeowner’s* property tax cost for Information Services (*Avg. home value of $146,567) Infrastructure Broadband Partnerships •Partnership with GDDC, Engineering, IS and Legal •In 2019-20 Agreements with Comelec, CS Technologies, ICN, Mediacom and US Cellular •Total value in public -private partnership value since 2016 9 providers and over $1.7 million in value to the City Broadband Value Coming Soon.... •Fiber to the Home -FTTH ◦Comelec, ImOn and Maquoketa Valley ◦Within 7 Years Reach all Homes •WiFi Bee Branch and Comisky •Technology at MFC Future Fiber Planning User Technology Support Laserfiche Forms/Workflow •Implementation of Forms and Workflow ◦Eliminated Paper ◦Optimized Flow of Information ◦Increased Efficiency •Paperless Accounts Payable •Paperless Warrants Consultation and Project Management Cartegraph •High Performance Government •City-wide Work Orders FY2021 RECOMMENDED IMPROVEMENT REQUESTS 1.40-Hour Professional Service for Laserfiche Support Non-Recurring | $6,400 1.Microsoft Office365 Manager Plus Tools Recurring | $3,720 3. Network Transmission Testing Kit Non-Recurring | $2,400 4. City Logo Polo Shirts + 3/4 Zip Jackets for IS staff Non-Recurring | $500 Project FY 21 Cost Total Cost City-Wide Computer & Printer Replacements $678,609 $3,260,290 City-Wide Multi-Function Replacements $124,714 $124,714 Network Security Risk Assessment $22,000 $67,000 Layer 2 Redundant Network Switch $74,000 $149,229 Ransomware Defender & File Recovery $47,400 $50,610 FY 21 CAPITAL IMPROVEMENT PROJECTS Information Services Department PERFORMANCE MEASURES Information Services Department THANK YOU www.cityofdubuque.org/422/Information-Services