Five Flags Center Budget FY 2011ttftttftttitttt
Five Flags Center / SMG
BUDGET - INDEX
FYE 06/30/2011
Description Page
BUDGET NARRATIVE 1
INCOME STATEMENT 10
MONTHLY EVENT SUMMARY 11
OTHER INCOME 12
INDIRECT EXPENSES
SUMMARY 13
EXECUTIVE 14
FINANCE 16
MARKETING /SALES 18
EVENTS 20
OPERATIONS 22
BOX OFFICE 28
FOOD & BEVERAGE 30
OVERHEAD 32
OTHER 34
ADDENDUM A - ADMINISTRATIVE SALARIES 36
ADDENDUM B - TRADE WAGES 37
ADDENDUM C - EVENT SUMMARY 38
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a, Memo
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Five Flag s Center
405 Main Street
Dubuque, IA 52001
(563) 589-4254
To: Honorable Roy Buol, Mayor, City of Dubuque
Mike VanMilligen, City Manager, City of Dubuque
Pat Prevenas, Interim Director, Leisure Services, City of Dubuque
- City Council Members, City of Dubuque
Five Flags Commission Members
From: Joyce White
SMG General Manager
Five Flags Center
CC: Hank Abate
SMG Senior Vice President
Joe Romano
SMG Regional Vice President
Tom Lorenz
SMG Senior General Manager
Date: 4/2/10
Re: Fiscal Year 2010 - 2011 Budget and Annual Plan
Ladies and Gentlemen:
Attached is the proposed FY 2011 operating budget for Five Flags Center. Contractually, the annual
increase in Five Flags operating budget is tied to the CPI -U, which at the present time reflects a 1.8
percent increase over a negative CPI -U for FY'10. Therefore, management has designed this
budget to reflect a Net Operating Loss of ($795,956), an increase of $14,074 over the previous year's
benchmark of ($781,882).
Additionally, the agreement between SMG and the City of Dubuque for the management of Five
Flags Center calls for the submission of an Annual Plan. This plan is detailed herein.
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SMG's goal in the presentation of the accompanying document is to present a realistic operating
budget based on City directives and other external variables which present significant economic
realities relative to the operation of Five Flags.
For the first time in the thirty year history of Five Flags Center and at the directive of the City of
Dubuque, the ice program has been discontinued and the Center will no longer provide an ice
program for the community. Specifically, Section 3.2 of the lease agreement between and among
the City of Dubuque, Dubuque Community Ice & Recreation Center, Dubuque Racing
Association, and Battlefield Dubuque, specifies that during the Term of the Lease agreement, the
City shall not operate or enter into any agreement to operate another indoor ice facility on property
owned by or under City control. The agreement further states that the City will not allow ice at Five
Flags without DICE's written approval and will give to DICE the Center's ice equipment to use at their
facility. For FY'10, Total Gross Revenue attributed to ice related activities, including food and
beverage concessions revenue, was $351.6K.
Occurring simultaneously with the removal of the ice program, operating restrictions that have been
in place since 2004, prohibiting Five Flags Center from pursuing meetings, conventions, and trade
show business, have been lifted allowing management to pursue other business interests.
Adjustments to the facility's CIP budget have allowed for the purchase of some new meetings and
A conventions equipment. In preparation to actively seek new business opportunities, management
has begun designing new marketing collateral, updating website information, and submitting RFP's.
A Management will endeavor to pursue creative avenues to maximize utilization of and revenue
generation for Five Flags.
In preparation of this budget, SMG has considered the loss of ice revenue, local market competition,
economic, industry conditions, and time - constraints required to rebuild a meetings and convention
business. Management has reviewed annually recurring events, compared quantitative trends, and
has detected a decrease in current year's ticket sales - whether local events, regional acts, or
national touring companies. While cost savings will be recognized through lower utility expenses
previously associated with operating an ice plant, management must make significant adjustments in
labor expenses as well. Therefore, a staff position vacated due to attrition will not be filled for the
next fiscal year. The FY11 budget is based on a 1.8 percent subsidy increase with emphasis on
booking as many events as possible and cutting operating costs. However, management anticipates
a very challenging year ahead.
FY 2011 OPERATING BUDGET
A
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FY 2011 SMG MANAGEMENT PLAN FOR THE MANAGEMENT AND OPERATION OF
1 FIVE FLAGS CENTER
Management is appreciative of the support demonstrated by the City of Dubuque and honored to be
awarded a five -year extension of our management contract, terminating June 30, 2014. Facility
personnel, most former employees of the City, are entering their seventh year of operation under a
private management firm and understand and respect the fiduciary responsibility dictated by our
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management agreement. While 2011 will present both challenges and opportunities for the Center,
staff will optimistically approach the New Year. Overall objectives for the Fiscal Year 2011 are to:
4
• Re- design marketing collateral and website to include meetings and conventions information
• Seek meetings and conventions business by responding to RFP's posted by the CVB
• Identify and pursue potential new meetings and conventions business, in addition to CVB
leads
• Re- establish a relationship with past clients previously holding events at Five Flags
• Broaden promoter base to increase concert and theatre performances
4 • Develop additional community partnerships regarding promotion and signage opportunities
• Continue effort to maximize revenue and reduce overhead operating expenses.
• Continue effort to provide a balance of event programming to benefit all facility users
SMG will continue to cultivate relationships and work with local, regional and national event
promoters to host a broad spectrum of live entertainment event activity at the center including touring
attractions, family performances and special event activity. Promoter relationships are directly
correlated to and will be largely measured by the quantitative success of the event. Management is
X11 obliged to facilitate promoter success through implementation of a strong marketing plan,
demonstration of superior customer service concerns, and creation of an environment patrons
perceive has positive value.
Management is pleased with the quality of event activity in Fiscal Year 2010. Five Flags Theatre
presented two national touring shows; the nationally touring Artie Shaw Orchestra, and the Barter
Theatre's production of the Steinbeck classic, "Of Mice and Men ". Discounted student tickets were
offered to local and regional high school students whose current curriculum included the classic. Two
Broadway performances played Five Flags Arena with one show each of Lord of the Dance and
CATS. Bill Gaither's Homecoming Tour and Lee Greenwood's, A Tennessee Christmas provided
audiences with gospel music and seasonal favorites. Joel McHale Comedy Show, presented by
1 0 Loras College, appealed to Dubuque's college crowd. National touring family shows included
Sesame Street and Playhouse Disney Live. Bixby's Rainforest Rescue tested Dubuque audiences
by presenting a pilot performance of their show which will soon tour nationally.
110 Additional theatre events included a successful Fly -By -Night and DSO season and Jim McDonough's
Holiday Grande is a perennial favorite. The Tri -State Veterans Conference will return to Five Flags
Arena for their bi- annual convention. This year's conference will be held in April and keynote speaker
will feature Tammy Duckworth, the Assistant Secretary for Veteran's Affairs. Other community
events include high school graduations, city meetings, and Mercy's Festival of Trees "Skate With the
Thunderbirds" program.
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Extreme sporting events included Mixed Martial Arts, Pinnacle Combat 5, and AMP Live Monster
Trucks. Championship Bull Riding is an annual arena sporting event and World Wrestling Camp held
its' first event in last July and will return for their second year in July, 2010. All Iowa Open (a dance
and cheer competition) was a new event for Five Flags and has contracted to return in January 2011.
Dubuque Thunderbirds concluded their season as a Junior "A" hockey club by successfully finishing
second in regular season league play; second in the league championship tournament; and finished
third at Nationals. A winning season can be directly correlation to concession sales and the Food
and Beverage Department recognized excellent CAPs for Thunderbird games. The Thunderbirds
had 24 regular season home games plus two home -ice playoff games in 2010.
The Public Skate program has grown significantly over the last six years from as few as 12 Public
Skate dates offered in 2006 to double that amount in 2008, 2009, and 2010. The increase in
revenue is the result of staff member's efforts to create an "event" around Public Skate including
lights, music, and theme skates. Staff has also designed private party opportunities for ice users. A
six -year quantitative comparison is depicted below:
YEAR # SESSIONS GROSS REVENUE
(Adm /SkateRental)
FY10 24 $15,965
FY09 26 $16,644
FY08 27 $1 3,210
FY07 23 $9,558
FY06 12 $6,628
FY05 22 $10,731
About SMG
Family shows:
ANTICIPATED EVENT ACTIVITY
ATTENDANCE GROSS CONCESSIONS
3542
3630
2986
2142
1500
2618
$3,000
$4,221
$3,308
$2,342
Other community events hosted during the year included Xtreme Dance and Studio 5678. Senior
and Hempstead High Schools annually hold graduation ceremonies at Five Flags in additional to
other school activities including a variety show and musicals. Regional and state events held at Five
Flags included Iowa Winter Games, Illinois and Iowa Special Olympics.
SMG, the world leader in venue management, marketing and development, was founded in 1977
with the management of our first facility, the Louisiana Superdome. We soon grew to manage
convention centers, exhibition halls and trade centers, arenas, stadiums, performing arts
centers, theaters, and specific -use venues such as equestrian centers. SMG's clients benefit
from the company's depth of resources and its unparalleled expertise, leadership, and creative
problem - solving. Our successful growth has been built on the many partnerships, relationships, and
resources we have developed with our clients — both municipal and private. This unique
combination of resources, relationships, and expertise has allowed SMG to define and refine the
industry throughout its history.
The Family Show market is important to the building as well as the community and will continue to be
aggressively pursued by SMG. Some of the events projected for the upcoming year include: Vee
Corporation will return with Sesame Street Live for three shows; Feld Corporation, which brings
events such as the circus and Playhouse Disney Live, has two dates on hold; and Lipizzaner
Stallions, Dubuque Kennel Club, and Harlem Globetrotters have return dates on hold.
Concerts, Entertainment Shows, and Comedy:
Arena and theatre concerts, school musicals, and comedy shows are projected at nine, collectively.
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SMG will continue to take the necessary preventative steps to ensure that the long -term maintenance
goals of the Operations Department include maximization of the life cycle of its facility assets. Asset
maintenance includes but is not limited to:
4 _ • Test running the emergency generator on a monthly basis.
4 • Rolling equipment maintenance — check operations, top off fluids, check brakes, check for
leaks, check tires, repair as needed. Specific equipment includes: forklift, bobcat, scrubbers,
and sweepers.
• Preserve ice plant according to manufacturer recommendations in preparation for
4 deactivation beginning in FY11
• Maintain all electrical supply panels, wiring and receptacles.
• Plumbing maintenance and repair.
• Lighting maintenance and repair.
• Fire extinguisher upkeep and maintenance — visual monthly inspection, re- charging,
4 recertification and maintenance of fire cabinets.
• Janitorial equipment maintenance and repair including: leaf blowers, vacuums, power
'° washers, extractors, etc.
• Miscellaneous equipment maintenance including:
• Refrigerators
• Concession stand Ice makers
• Doors, locks and panic devices
• Toilets
• Roll -up doors
• Elevator
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Sports events:
Professional Bull Riding and MMA (Mixed Martial Arts) are expected to return to Five Flags in 2011.
A nationally touring, professional wrestling event, TNA, has inked an event in October. AMP Live
Monster Truck Tour has completed the last of a three year deal in 2010 and management hopes to
renew the contract. Iowa Winter Games, Illinois and Iowa Special Olympics will not be returning to
Five Flags in FY11 as ice events will be moved to Mystique Ice Arena. Five Flags will make efforts to
secure the soccer component of the Iowa Winter Games.
Management is in consultation with local soccer club representatives to discuss the possibility of
revamping Five Flags to accommodate some level of soccer activities. Management has also
investigated a new sporting event, Motor Cross, for venue adaptability and community interest and
has made contact with a potential promoter.
Operations:
DEPARTMENTAL REPORTS
The function of the Operations Department is to maintain building equipment, perform repairs to the
facilities, complete necessary set -ups and conversions for events and keep the Five Flags Center
clean and well maintained.
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SMG staff has created and maintained a Safety Committee to monitor and evaluate potential safety
hazards throughout the building as well as developing new ideas aimed at keeping Five Flags Center
a safe environment for employees and guests. The Committee is comprised of Senior Managers
and the General Manager who meet on a monthly basis to discuss safety issues and to assign the
responsibility to rectify the recognized deficiency. The facility's Exposure Control Plan, which
4 addresses safe practices relative to blood borne pathogens, was updated and staff training sessions
4 are slated for the summer. Each spring, the Safety Committee reviews the Severe Weather Plan and
provides "refresher materials" to event staff.
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4 Event Management:
4 To provide a range of services to Five Flags Center's clients and to ensure the successful completion
of their events, SMG utilizes a two -prong system which includes an Event Manager to handle "front -
4 of- house" needs and a Technical Director to handle "back -of- house" needs. In FY11, the duties of
the Event Manager (who resigned in December, 2010, and was not replaced) will be divided among
4 three existing staff members in order to cut operating costs.
In an effort to provide feedback and improve our services, SMG queries promoter representatives
and show management officials to detail their experiences and suggestions for improvements. SMG
policies incorporate "Secret Shopping" all facilities under their management in order to improve
4 customer service.
Staffing /Security
Ushers, Ticket Takers, and Event Security personnel are employed by SMG as in- house, part -time
4 workers. Providing consistent personnel results in greater event familiarity, leading to a better
managed event, improved customer service standards, and reduced costs. Some event personnel
4 have been employed on a part-time basis for a number of years; during which time, they may have
4 worked in various departments from Food & Beverage to Front of House.
SMG utilizes the services of the City of Dubuque's Fire Department as well as private companies to
4 provide medical services at events. SMG also works with off -duty local law enforcement authorities
4 to provide a safe and secure environment for patrons attending our events.
4 In addition, SMG has in place a comprehensive Emergency Evacuation Plan that has been updated
and reviewed by Dubuque's Fire Marshal to better serve the needs of the facility and to implement
the most current strategies to ensure the safety of the facility's guests. An emergency evacuation drill
is conducted annually, incorporating full and part-time personnel. Staff also annually reviews various
emergency contingencies (bomb threat, fire, evacuation, seismic event) including the Severe
Weather policy and procedures.
Additional maintenance and procedures will be required to "moth ball" the ice plant in order to
preserve the City's asset, should the need for reactivation arise.
Training
For FY 11, SMG full and part-time staff will participate in "K'nekt ", SMG's customized training
program, utilized by SMG managed facilities around the country and is designed to ensure our staff is
performing to the highest quality standards. Staff is apprised of the most up -to -date information
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available regarding the customer service industry. Budgetary constraints allow participation in K'nekt
training program on a bi- annual basis. By investing in our employees through continuing education
and development, they are better able to maximize the potential of the facility — thereby better serving
the city, the community, and the patron.
In FY'10, Five Flags joined other local business and formed a Business Consortium, designed and
implemented by Northeast Iowa Community College's Professional Development Center.
Membership in the Consortium has allowed a variety of training opportunity for SMG personnel and
4 included the following topics: Taming the Business Writing Tiger; Developing a Winning Team;
Work/Life Balance; Dealing With Change; CEO of Customer Service; Presentation Coaching; Love
'EM or Lose "Em; Legal Pitfalls; Working With you is Killing Me; and Finance for the Non - Financial
Manager. All full -time and some part-time staff members have participated in a number of the
training options.
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SMG has established a $30,000 marketing fund which is used by SMG to attract events to
Five Flags Center and /or offer a cushion to the operating budget should an event result in a
significant loss to the building. Also, through trade agreements and promotional relationships with a
4 growing number of media outlets, Five Flags Center is able to market itself and specific events with
minimal expenditure of departmental budget dollars. For example, through paid event advertising in
Diamond Jo's 55 Club newsletter and Dubuque Chamber's "e- sheet'; a sizeable market has been
reached with minimal expense. Implementation and utilization of social networking mediums such as
Facebook, MySpace, Twitter, and Streetjaw has produced good results for specific events.
Event specific promotion and advertising is typically executed by event promoters for
nationally recognized shows. However, management has successfully implemented an effective
grassroots marketing system incorporating e-mail blasts and Mail Manager — supplemental
Ticketmaster software programs - designed to target previous "event specific" ticket purchasers.
Management also designed a group sales program, established a system to deliver show posters
locally and regionally, and re- examined broader print media opportunities as related to monthly and
weekly tabloids. Management has also explored and utilized billboard advertising.
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Leadership Institute, the Consortium's "capstone program" allowed one or two employees per
member organization to participate in the seven - session Leadership Institute program. Alyson
Tasker and Jenni Welsh were selected to attend from the Five Flags management team.
Training opportunities other than through NICC include the following:
® Joyce White completed the second year of a three -year program by participating in IAAM's
Senior Executive Symposium at Cornell University, Ithaca, New York;
® Don Howes was accepted by IAAM to attend Public Assembly Facility Management School at
Oglebay Training Facility in Wheeling, West Virginia. Don will attend the first of the two -year
program in June.
• Alyson Tasker attended a Ticketmaster Client Learning Lab in Des Moines;
• Jenni Welsh attended the Farner - Bocken Annual Trade Show in Des Moines;
• Bob Richardson will complete the third of a three year program designed to achieve the
designation of Certified Ice Technician; and
® Ron Swift was selected and in the spring will attend the four -week Dale Carnegie Leadership
Training program, sponsored by the City.
Sales and Marketing Efforts:
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i A website (www.fiveflagscenter.com) was launched in June of 2005 including an e-mail
i database and event newsletter for those interested in receiving Five Flags Center event activity via
email. The website, built and hosted by Parks Media Group, provides visitors with information on the
facility, tickets, events and more. Website re- design will be implemented this summer by in -house
personnel and Parks Media Group. Staff has also created a quarterly events brochure and identified
local distribution outlets.
Seizing upon opportunities to heighten awareness of Five Flags upcoming events within the
local business community and citizenry, staff participates in Chamber Business PM events.
Assessing requests and providing complimentary event tickets for various local fundraisers are also
practices Five Flags utilizes in order to promote events. Visibility of Five Flags is also achieved by
staff participation in local civic organizations such as Dubuque Jaycees and Rotary Club of Dubuque.
Staff representation on the Boards of Dubuque County Fine Arts Society, Dubuque Main Street, and
participation in the activities of various organizations designed to promote the arts, including
Dubuquefest, has also proven to be beneficial in achieving awareness for Five Flags events.
Signage sales opportunities for Five Flags center continue to be problematic. Lack of
personnel, a tight economy, and local industry competition for available advertising dollars have
resulted in lower advertising revenue than optimal. Additional hardships can be expected as
advertising revenues either flatten or decline when all ice related events move to the new ice venue.
Management is considering outsourcing signage sales to an independent contractor for an agreed
upon sales commission.
Accounting and Box Office:
The Accounting Department is responsible for Human Resources, Payroll, Purchasing, Box
Office Operations, Accounts Payables, Accounts Receivables, Financial Reporting, Event
Settlements and Budget Administration. In Fiscal Year 2006 SMG added the position of Box Office
Manager to the payroll to handle all of Box Office duties as well as to assist the Senior Accounting
Manager with assorted accounting responsibilities. In 2007, management assigned payroll and
accounts payable responsibilities to the job description of the Box Office Manager, furthering a
division of duties. Broadening job responsibilities has rendered good results as employees have an
opportunity to grow, expand knowledge, and thereby to provide greater depth to the organization.
SMG implemented the use of ticket scanners throughout the facility in the summer of 2006.
This system expedited the process of checking tickets and processing patrons at the entrances. The
Ticket Master Access Manager System, used in conjunction with the scanners and Ticket Master's
Mail Manager software, are two powerful tools that have assisted Management in making on -the -
spot operational decisions as well as generating detailed reports for clients relative to marketing
efforts.
For the convenience of the Center's guests, management successfully negotiated a lease
A agreement to provide an ATM machine in late 2006. Cash availability is a standard customer
convenience that increases ticket sales and generates stronger concessions revenues. At the
beginning of the FY10 hockey season, management contracted for four mobile credit card units
which were activated in all concession stands. Management also implemented Five Flags Gift Cards
which could be used to purchase event tickets, concessions items, or used as "stocking stuffers ".
Although availability of credit card purchasing was aggressively advertized, patrons have been slow
to utilize the service.
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Concessions:
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Five Flags has just completed its fifth year of operations with the newly renovated and
expanded concessions facilities. Attractive menu signage was not included in the renovation phase;
therefore, management budgeted, purchased, and installed new menu signage in September, 2008.
The Center has seen marked improvement in revenue -based performance due to an expanded
menu and implementation of tightened internal controls. SMG expects this trend to continue as we
look to expand and refine the choices available to our guests.
The concessions department, in conjunction with the operations department, experimented
with a number of portable stands this past year — taking into consideration portable signage, location,
and efficient movement of patron and product. CAPS and total sales responded to the logistical
decisions.
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Concessions are a major source of revenue for the facility and must operate not only to
provide high quality products and services to our guests, but must return a substantial margin of profit
to the overall bottom line for the complex.
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Five Flags Center INCOME STATEMENT
For The Year Ending June 30, 2011
Description
# of Events
Attendance
Event Income
Ticket Income
* Rental Income
Reimbursed Exp
Event Expenses
Direct Event Income
Ancillary Income
Suite Ticket Sales
Club Seat Ticket Sales
Suite /Club Rentals
9
9
Net Income /(Loss)
55,941
70,615
73,450
162,582
(216,745)
89,902
69,494
47,825
74,375
167,338
(256,446)
33,092
Total Other Income 7,796 85,921
78,948
22,411
119,672
207,988
(263,424)
86,647
126,976
Benchmark FY10
Est. CPI
242
100,564
3,500
223,133
243,275
(411,075)
58,833
38
13,553
(22,790)
925
4,756
(39,701)
(56,810)
0
0
0
1 Concessions /Catering 77,925 172,477 100,013 189,306 94,552
Novelties 14,377 7,695 4,416 12,248 (6,682)
4 Ticket Rebates 4,139 3,091 7,540 10,848 (1,048)
Facility Fee 46,029 48,415 44,954 57,352 2,386
4 Total Ancillary 142,470 231,678 156,923 269,754 89,208
Total Event Income 232,372 264,770 243,570 328,587 32,398
4 Other Operating Income
Advertising 6,250 13,200 4,216 9,250 6,950
4 Interest 76 76 24 0 0
Al Ice Rentals 68,700 120,935 124,436 68,700
Other Income 1,470 3,945 1,801 15,596 2,475
0
149,282 78,125
1! Adjusted Gross Income 240,168 350,691 370,546 477,869 110,523
A Indirect Expenses
4 Executive 172,970 180,426 178,032 190,931 7,456
A Finance 73,836 68,854 71,816 73,861 (4,982)
Marketing 39,087 19,825 14,013 6,349 (19,262)
Operations 198,774 180,249 189,890 235,980 (18,525)
Box Office 75,336 68,036 68,402 72,221 (7,300)
A Events 80,319 129,423 107,152 170,654 49,104
A Concessions 52,863 51,281 46,880 51,905 (1,582)
Overhead 255,299 347,715 338,873 355,402 92,416
A, Total Indirect Expenses 948,484 1,045,809 1,015,058 1,157,303 97,325
Net Operating Income /(Loss) (708,316) (695,118) (644,512) (679,434) 207,848
Other Expenses
Management Fee 87,515 85,968 85,968 85,973 (1,547
Total Other Expenses 87,515 85,968 84,253 85,973 (1,547)
($795,831) ($781,086) ($728,765) ($765,407) 209,395
$781,882
1.80%
Est. FY11 Benchmark $795,956
10
Total
Actual
Actual vs. Budget
Budget
Budget
Estimate
12 Mos Ended
Variance
2011
2010
6/30/2010
6/30/2009
Fav /(tJnfav)
Five Flags Center INCOME STATEMENT
For The Year Ending June 30, 2011
Description
# of Events
Attendance
Event Income
Ticket Income
* Rental Income
Reimbursed Exp
Event Expenses
Direct Event Income
Ancillary Income
Suite Ticket Sales
Club Seat Ticket Sales
Suite /Club Rentals
9
9
Net Income /(Loss)
55,941
70,615
73,450
162,582
(216,745)
89,902
69,494
47,825
74,375
167,338
(256,446)
33,092
Total Other Income 7,796 85,921
78,948
22,411
119,672
207,988
(263,424)
86,647
126,976
Benchmark FY10
Est. CPI
242
100,564
3,500
223,133
243,275
(411,075)
58,833
38
13,553
(22,790)
925
4,756
(39,701)
(56,810)
0
0
0
1 Concessions /Catering 77,925 172,477 100,013 189,306 94,552
Novelties 14,377 7,695 4,416 12,248 (6,682)
4 Ticket Rebates 4,139 3,091 7,540 10,848 (1,048)
Facility Fee 46,029 48,415 44,954 57,352 2,386
4 Total Ancillary 142,470 231,678 156,923 269,754 89,208
Total Event Income 232,372 264,770 243,570 328,587 32,398
4 Other Operating Income
Advertising 6,250 13,200 4,216 9,250 6,950
4 Interest 76 76 24 0 0
Al Ice Rentals 68,700 120,935 124,436 68,700
Other Income 1,470 3,945 1,801 15,596 2,475
0
149,282 78,125
1! Adjusted Gross Income 240,168 350,691 370,546 477,869 110,523
A Indirect Expenses
4 Executive 172,970 180,426 178,032 190,931 7,456
A Finance 73,836 68,854 71,816 73,861 (4,982)
Marketing 39,087 19,825 14,013 6,349 (19,262)
Operations 198,774 180,249 189,890 235,980 (18,525)
Box Office 75,336 68,036 68,402 72,221 (7,300)
A Events 80,319 129,423 107,152 170,654 49,104
A Concessions 52,863 51,281 46,880 51,905 (1,582)
Overhead 255,299 347,715 338,873 355,402 92,416
A, Total Indirect Expenses 948,484 1,045,809 1,015,058 1,157,303 97,325
Net Operating Income /(Loss) (708,316) (695,118) (644,512) (679,434) 207,848
Other Expenses
Management Fee 87,515 85,968 85,968 85,973 (1,547
Total Other Expenses 87,515 85,968 84,253 85,973 (1,547)
($795,831) ($781,086) ($728,765) ($765,407) 209,395
$781,882
1.80%
Est. FY11 Benchmark $795,956
10
vssi s 1)111331)1111 111 1 11111 11111111 .3
Five Flags Center
MONTHLY EVENT SUMMARY BUDGET
Jul -10 Aug -10 Sep -10 Oct -10 Nov -10 Dec -10 Jan -11 Feb -11 Mar -11 Apr -11 May -11 Jun -11 6/30/2011
(Number of Events 2 1 5 10 4 5 4 11 4 7 3 4 60
Attendance 800 - 3,189 9,964 1,187 7,117 2,239 10,212 2,239 8,330 9,025 1,639 55,941
TICKETING - - -
Gross Ticket Sales - 42,296 301,900 80,985 142,550 35,059 285,510 40,976 151,045 41,888 10,196 1,132,404
Sales Tax (2,767) (17,461) (2,947) (7,324) (1,705) (16,327) - (6,719) (2,740) (667) (58,657)
Tenant Receipts (36,223) (288,468) (65,407) (129,166) (33,354) (182,797) (40,976) (137,177) (39,147) (9,529) (962,245)
DIRECT EVENT INCOME -
Rental Income 5,200
Reimbursed Expenses 2,700
Actual Expenses (3,700)
Total Direct Event Income 4,200
- 3,650 18,800 2,100 3,900 3,400 12,150 6,100 9,350 6,250 2,550 73,450
- 13,225 24,057 3,775 20,430 9,250 30,050 10,035 33,335 11,850 3,875 162,582
- (13,900) (30,083) (11,075) (16,475) (9,400) (69,955) (11,025) (36,126) (11,205) (3,801) (216,745)
- 6,281 8,745 7,431 13,915 3,250 17,742 5,110 13,709 6,895 2,624 130,790
ANCILLARY INCOME -
Suite Ticket Sales - - -
Club Seat Ticket Sales - - - - - - -
Food & Beverage 1,259 39 10,008 15,553 3,710 6,360 4,395 20,092 1,985 12,561 550 1,414 77,925
Novelties - 588 6,633 1,960 1,848 64 1,125 - 2,160 - 14,377
Ticketmaster Rebate - 105 1,011 562 566 178 987 112 583 28 9 4,139
Gross Facility Fee - 1,414 9,104 3,837 7,000 1,739 9,462 2,239 7,470 2,650 1,114 46,029
Premium Seating Upcharge - - - - - - -
Parking
TOTAL ANCILLARY 1,259 39 12,114 32,300 10,069 15,774 6,376 31,666 4,336 22,774 3,228 2,537 142,470
TOTAL EVENT INCOME 5,459 39 18,395 41,045 17,500 29,689 9,626 49,408 9,446 36,482 10,123 5,161 273,260
11
Advertising
TicketMaster Rebates
Facility Fee
Interest Income
Ice Rentals
Other Income
Miscellaneous Income
SMG
FIVE FLAGS CENTER
BUDGET - FYE 6/30/2011
OTHER INCOME
Budgets
2011
6,250
2010
13,200
Difference
(6,950)
76 76
68,700 (68,700)
470 1,235 (765)
1,000 2,710 (1,710)
Total Other Income 7,796 85,921 (78,125)
12
Executive
Finance
Mktg
• Box
Office
F &B
Events
Ops
Overhead
Other
Expenses
Totals
2010
Budget
Difference
2009
Aetnals
Difference
133,489
53,728
16,880
32,780
31,750
60,538
136,758
-
465,922
467,567
(1,645)
489,683
(23,761)
24,543
11,893
53,246
33,096
-
122,778
154,952
(32,174)
234,409
(111,631)
35,731
13,788
1,297
14,029
12,565
31,474
60,590
-
169,474
179,473
(9,999)
179,857
(10,383)
169,220
67,516
18,176
71,352
56,207
145,258
230,444
-
758,174
801,992
(43,818)
903,949 I
(145,775)]
11,150
-
-
-
18,408
29,558
35,408
(5,850)
19,152
10,406
-
-
400
-
-
750
1,150
1,600
(450)
610
540
1,200
2,800
-
-
-
-
-
4,000
4,900
(900)
7,569
(3,569)
3,000
540
600
1,500
1,500
7,140
1,504
5,636
4,533
2,607
610
340
1,361
155
100
-
2,566
2,455
111
1,752
814
200
180
400
150
1,125
2,485
6,852
11,392
9,433
1,959
3,626
7,766
-
-
-
1,200
1,700
585
3,485
9,200
(5,715)
2,456
1,029
-
-
-
-
-
-
800
(800)
-
-
2,250
-
400
-
2,650
850
1,800
1,248
1,402
-
-
5,350
-
880
1,020
7,250
5,052
2,198
7,725
(475)
8,386
8,386
8,117
269
14,091
(5,705)
-
-
-
-
188
(188)
2,144
-
-
2,144
300
1,844
62
2,082
-
-
-
-
-
6,000
6,000
5,820
180
5,767
233
1,000
1,000
1,000
839
161
-
-
-
-
361
(361)
500
-
500
480
20
6,281
(5,781)
145
900
1,045
1,400
(355)
289
756
-
-
-
-
2,000
4,766
4,850
-
11,616
13,450
(1,834)
20,328
(8,712)
200
300
600
-
1,100
300
800
2,952
(1,852)
-
-
-
1,000
-
10,755
11,755
20,805
(9,050)
21,620
(9,865)
50
(50)
-
-
-
-
7,000
7,000
5,750
1,250
7,245
(245)
1,200
-
-
-
15,500
16,700
16,641
59
7,016
9,684
540
-
540
504
36
497
43
-
-
-
-
-
37,450
37,450
32,985
4,465
44,020
(6,570)
2,230
2,500
4,730
2,230
2,500
4,000
730
-
-
-
-
-
156,423
156,423
256,666
(100,243)
238,963
(82,540)
-
-
-
-
600
-
348
948
-
948
1,495
(547)
193
193
147
46
3,487
(3,294)
500
2,000
2,500
2,613
3,443
(943)
-
-
-
-
-
963
963
715
248
960
3
-
-
-
-
-
-
-
-
-
14,980
(14,980)
67,502
(67,502)
(5,447)
(13,244)
(75,428)
(55,755)
(149,874)
(210,487)
60,613
(247,573)
97,699
-
-
-
-
-
87,515
87,515
85,968
1,547
85,973
1,542
3,750
6,320
20,911
3,984
(3,345)
(64,939)
(31,670)
255,299
87,515
277,825
329,786
(51,848)
339,327
(61,502)
172,970
73,836
39,087
75,336
52
80,319
198,774
255,299
87,515
1,035,999
1,131,778
(95,666)
1,243,276
(207,277)
3 e , 1 . 1 m : 1 . 3 1 . 1 . 3 3 . 3 . 3 3 3 - 3 3 . 3 3 3 3 3 11133113333313 3 3 3 3 3
Salaries - Administrative (addendum A)
Part Time - Administrative
Wages - Trade (addendum B)
Wages - Contracted
Taxes & Benefits
Net Labor Costs
Contracted Cleaning
Other Contracted Services
Contracted Lawn Service
Travel
Meetings & Conferences
Employee Training
Dues & Subscriptions
Misc Expense
Computer Expenses
Professional Fees
Printing & Photography
Marketing & Advertising
Box Office Expense
Resource Materials
Small equipment
Vehicle Maintenance
Architect Design Fees
Trash Removal
Landscaping
Snow Removal
Exterminating
Cleaning
Safety Equipment
Repairs & Maintenance
Uniforms
Supplies
Bad Debt Expense
Office Supplies & Postage
Telephone/Long Distance
Parking Expense
Insurance
Licenses & Fees
Utilities
Equipment Rental
Audio Visual
Bulbs & Lamps
Bank Service Charges
FF &E Expense
Labor Allocation
Management Fee
Relocation Expense
Net Materials & Services
Total Indirect Expenses
13
SMG
FIVE FLAGS CENTER
BUDGET - FYE 6/30/2011
INDIRECT EXPENSE SUMMARY
SMG
FIVE FLAGS CENTER
BUDGET - FYE 6/30/2011
EXECUTIVE DEPARTMENT
L
Budgets
1
2011
Salaries & Benefits:
Administrative Salaries 107,896
Wages - Part Time
Performance Bonuses 20,543
Automobile 5,050
Payroll Taxes 8,501
Employee Benefits 25,262
401K 1,969
169,220
2010
Difference
115,917 (8,021)
20,042 501
5,050 -
9,297 (796)
20,847 4,415
4,788 (2,819)
175,941 (6,721)
Other Expenses:
Miscellaneous Expense 200 200
Meetings & Conferences 1,200 800 400
Dues & Subscriptions 610 610 -
Telephone 1,200 1,200 -
FF&E 450 (450)
Parking 540 504 36
Total Executive Department 172,970 179,705 (6,735)
14
SMG
FIVE FLAGS CENTER
BUDGET - FYE 6/30/2011
EXECUTIVE DEPARTMENT
ACCOUNT TITLE
ACCOUNT DESCRIPTION)
ITEMIZED AMOUNTS
BUDGET
SALARIES -
ADMINISTRATIVE
WAGES -
PART TIME
PERFORMANCE
BONUSES
AUTOMOBILE
PAYROLL TAXES
EMPLOYEE
BENEFITS
401K
PARKING EXPENSE
MISCELLANEOUS
EXPENSE
MEETINGS &
CONFERENCES
DUES &
SUBSCRIPTIONS
TELEPHONE
FF &E
See Addendum A 107,896
See Addendum B
See Addendum A 20,543
See Addendum A 5,050
See Addendum A
See Addendum B
8,501
See Addendum A
See Addendum B
25,262
See Addendum A
See Addendum B
1,969
540
200
National Meetings 1,200
IAAM Annual Dues 410
Rotary 200
Cell Phones 1,200
107,896
20,543
5,050
8,501
25,262
1,969
540
200
1,200
610
1,200
'TOTAL EXECUTIVE 172,970
15
Salaries & Benefits:
Administrative Salaries
Performance Bonuses
Automobile
Payroll Taxes
Employee Benefits
401K
SMG
FIVE FLAGS CENTER
BUDGET - FYE 6/30/2011
FINANCE DEPARTMENT
Budgets
2011 2010 Difference
53,728
52,417 1,311
4,347 4,247 100
8,366 7,835 531
1,075 2,097 (1,022)
67,516 66,596 920
Other Expenses:
Miscellaneous Expense 180 100 80
Meetings & Conferences 2,800 2,700 100
Employee Training 3,000 400 2,600
Dues & Subscriptions 340 320 20
Printing - -
FF&E 180 (180)
Audit Fees
Total Finance Department 73,836 70,296 3,540
16
SMG
FIVE FLAGS CENTER
BUDGET e FYE 6/30/2011
FINANCE DEPARTMENT
1
ACCOUNT TITLE
SALARIES -
ADMINISTRATIVE
PERFORMANCE BONUSES
AUTOMOBILE
PAYROLL TAXES
EMPLOYEE
BENEFITS
401K
OTHER CONTRACTED
SERVICES
MISCELLANEOUS EXPENSE
MEETINGS &
CONFERENCES
EMPLOYEE
TRAINING
DUES &
SUBSCRIPTIONS
PRINTING
FF &E
ANNUAL AUDIT FEES
ACCOUNT DESCRIPTION
1
ITEMIZED AMOUNTS
J
See Addendum A 53,728
See Addendum A
See Addendum A
See Addendum A 4,347
See Addendum A 8,366
See Addendum A 1,075
Garda Armoured Car
Compliance Posters 180
PAFMS @ Ogelbay 2,800
K'Nect Customer Service 3,000
SHRM
Employment Law
180
160
Misc.
BUDGET
53,728
4,347
8,366
1,075
180
2,800
3,000
340
'TOTAL FINANCE 73,836
17
Salaries & Benefits:
Administrative Salaries
Bonus
Automobile
Payroll Taxes
Employee Benefits
401K
SMG
FIVE FLAGS CENTER
BUDGET - FYE 6/30/2011
MARKETING /SALES DEPARTMENTS
C
Budgets
2011 2010 Difference
12,408
4,472
12,408
4,472
1,297 1,297
■
18,176 18,176
Other Expenses:
Travel & Entertainment 400 400
Meetings & Conferences - - -
Dues & Subscriptions 1,361 1,225 136
Printing 1,350 850 500
Photography 900 900
Advertising 4,350 3,700 650
Other Contracted Services 11,150 11,150
Miscellaneous Expense 400 400
PR Activities 500 500
Promotions 500 - 500
FF &E 1,600 (1,600)
Total Marketing 39,087 19,825 19,262
18
I ACCOUNT TITLE
ACCOUNT DESCRIPTION
I ITEMIZED AMOUNTS I
BUDGET
SALARIES -
ADMINISTRATIVE
See Addendum A 12,408
12,408
BONUS
See Addendum A 4,472
4,472
AUTOMOBILE
See Addendum A -
PAYROLL TAXES
See Addendum A 1,297
1,297
EMPLOYEE
See Addendum A -
BENEFITS
401K
See Addendum A -
TRAVEL
Local Travel
staff travel 150
150
MEALS &
ENTERTAINMENT
250
250
MEETINGS &
-
CONFERENCES
-
Chamber Mamberships Dyersville Chamber 136
DUES &
Galena Chamber 240
SUBSCRIPTIONS
Dubuque Chamber 260
Polstar Subscription 725
1,361
PRINTING
General 750
MARKETING RESEARCH
Show Advancement
Employee show and Venue Investigation 600
1,350
FF &E
PHOTOGRAPHY
brochures, flyers, etc. 900
900
General Advertising
Adv. In Client Programs (DSO, HS.& Colts) 800
ADVERTISING
Newspaper Promotional Advertising
3651NK and Street Jaw 2,800
Newspaper Advertising
Employment Adv. 250
Website Advertising
TH, Chamber, Facebook, etc. 500
4,350
Website Licensing 250
OTHER CONTRACTED
Website Hosting and Maintenance 300
SERVICES
Website Domain 100
Mail manager 3,500
SMG Booking 3,500
Website Re- Design 3,500
11,150
MISCELLANEOUS
Misc. 400
EXPENSE
400
PR ACTIVITIES
Chamber Activities, Business PM, DMS, etc. 500
500
PROMOTIONS
500
500
TOTAL MARKETING 39,087
SMG
FIVE FLAGS CENTER
BUDGET - FYE 6/30/2011
MARKETING /SALES DEPARTMENTS
19
4
4
4
4
4
4
4
4
4
4
4
SMG
FIVE FLAGS CENTER
BUDGET - FYE 6/30/2011
EVENTS DEPARTMENT
Budgets
2011
2010
Difference
Salaries & Benefits:
4 e Administrative Salaries 60,538 101,938 (41,400)
4 Part-Time Salaries 53,246 60,466 (7,220)
4 Automobile - -
4 Payroll Taxes 9,802 13,619 (3,817)
Employee Benefits 20,704 26,573 (5,869)
401K 969 4,078 (3,109)
145,258 206,674 (61,416)
A)
4 Other Expenses:
-, Signage 300 300
it Miscellaneous Expense 1,985 1,245
Employee Training - -
Electrical Systems 200 200
l' Uniforms 600 100 500
4 Sound Equipment Maint. 1,200 600 600
Rigging Maintenance 4,766 4,200 566
4 Other Contracted Services 4,010 (4,010)
A Safety Equipment 145 500 (355)
Operational Suppl;ies
FF &E - 1,200 (1,200)
A Equipment Rental 600 600
A Audio Visual 193 147 46
A Bulbs & Lamps 500 2,613 (2,113)
A Total Marketing 155,747 221,289 (66,282)
4
4
A
A
A
ski
20
SMG
FIVE FLAGS CENTER
BUDGET - FYE 6/30/2011
EVENTS DEPARTMENT
ITEMIZED AMOUNTS
See Addendum A 60,538
1
ACCOUNT TITLE L ACCOUNT DESCRIPTION
SALARIES-
ADMINISTRATIVE
PAYROLL TAXES
SALARIES -
PART -TIME
EMPLOYEE
BENEFITS
401K
SIGNAGE
MISCELANEOUS
EXPENSE
EMPLOYEE TRAINING
ELECTRICAL SYSTEMS
UNIFORMS
COMPUTER SUPPLIES
MAINTENANCE
EQUIPMENT RENTAL
OTHER CONTRACTED
SERVICES
SAFETY EQUIPMENT
OPERATIONAL SUPPLIES
FF &E
AUDIO VISUAL
BULBS &LAMPS
See Addendum B 53,246
See Addendum A
See Addendum A
See Addendum B
4,865
4,937
See Addendum A
See Addendum B
19,809
895
See Addendum A 969
300
Theatrical 192
Event 500
Miscellaneous 1,091
Paint 202
200
Stage
Events
300
300
Remote PC
Rigging
Sound Equipment
4,766
1,200
600
Police
Temp Labor
EMT
145
Carpentry
193
500
1
BUDGET
1
60,538
53,246
9,802
20,704
969
300
1,985
200
600
5,966
600
145
193
500
TOTAL MARKETING 155,747
21
4
4
4
4
4
4
4
Salaries & Benefits:
Administrative Salaries
Bonus
Wages - Trade
Wages - Maint Mechanics
Wages - Concessions
Wages - Housekeeping
Wages - Security
Automobile
Payroll Taxes
Contracted Cleaning
Employee Benefits
401K
Total Salaries & Benefits
4
Other Expenses:
Travel & Entertainment
Meetings & Conferences
Dues & Subscriptions
Employee Training
Computer Expense
Operating Expense
Miscellaneous Expense
Small Equipment
Telephone
Vehicle Maintenance
Equipment Rental
Other Professional Fees
Trash Removal
Landscaping
Snow Removal
Exterminating
Cleaning
A Safety Equipment
Repairs & Maintenance
Supplies
Uniforms
FF &E
Total Other Expenses
Total Operations Expenses
Repairs & Maintenance Detail
SMG
FIVE FLAGS CENTER
BUDGET - FYE 6/30/2011
OPERATIONS DEPARTMENT
Budgets
2011 2010 Difference
136,758
28,913 38,355 (9,442)
4,183 5,754 (1,571)
14,192 13,150 1,042
43,385 42,829 556
3,013 3,013 (0)
230,444 215,392 15,052
100
1,500
1,700
400
880
254,529
1 12,291 24,467
1,400
100
5,200
480
300
259,617
(1,400)
1,500
(3,500)
400
400
(300)
1,000 1,000
900 900 -
4,850 5,750 (900)
12,755 20,205 (7,450)
9,890 (9,890)
24,085 44,225 (20,140)
(5,088)
22
4
4
4
4
4
4
4
4
A Supplies Detail
A General Building 300 300
4 Audio Visual -
4 Bulbs & Lamps 2,000 3,000 (1,000)
Carpentry -
A Electrical 500 500
4 Chemicals 2,500 3,950 (1,450)
HVAC 1,400 1,400 -
Janitorial 2,880 5,400 (2,520)
Fuel/Propane 600 1,405 (805)
A Doors /Chairs
Laundry 75 150 (75)
Parts - Machinery & Equipment 600 600
Ice Plant Supplies
First Aid /Safety 200 200
A Paint 1,000 800 200
A Ice Paint 1,600 (1,600)
Signage
A Uniforms 500 500
A Security -
A Small Tools 200 400 (200)
Telecommunications Supplies - - -
Theatrical Supplies - -
A Glass Supplies -
Plumbing
Total Supplies 12,755 20,205 (7,450)
SMG
FIVE FLAGS CENTER
BUDGET - FYE 6/30/2011
OPERATIONS DEPARTMENT
Budgets
2011 2010 Difference
General Building Repairs 850 600 250
Electrical systems 400 200 200
HVAC Systems 800 600 200
Machinery & Equipment 1,200 400 800
Ice Plant Maintenance - _
Mechanical systems
Scoreboard 100 (100)
Elevator/Escalator 1,000 1,000
Maintenance Agreements 1,550 (1,550)
Seat Repairs - 200 (200)
Telecommunications Equip -
Theatrical Repairs
Audio Visual Repairs _
Computer Equipment - 900 (900)
Other Repairs & Maintenance 600 200 400
Total Repairs & Maintenance 4,850 5,750 (900)
SALARIES -
ADMINISTRATIVE
BONUS
WAGES -
TRADE
WAGES -
MAINT MECHANICS
WAGES -
CONCESSIONS
WAGES-
HOUSEKEEPING
WAGES- SECURITY
See Addendum A
(Salaried Employees)
See Addendum A
136,758
Electricians - Addendum B
Engineers - Addendum B
Utility/Maintenance Workers
Part Time Labor
Housekeeping - Addendum B 28,913
See Addendum B 4,183
28,913
4,183
ACCOUNT TITLE
AUTOMOBILE
PAYROLL TAXES
CONTRACTED
SERVICES
EMPLOYEE
BENEFITS
401K
SMG
FIVE FLAGS CENTER
BUDGET - FYE 6/30/2011
OPERATIONS DEPARTMENT - SALARY & BENEFITS
ACCOUNT DESCRIPTION
I
ITEMIZED AMOUNTS
1
See Addendum A
See Addendum A
See Addendum B
See Addendum A
See Addendum B
See Addendum A
See Addendum B
11,164
3,028
42,829
556
3,013
BUDGET
I
136,758
14,192
43,385
24
3,013
[TOTAL OPERATIONS SALARY & BENEFITS
230,444
ACCOUNT TITLE
(
ACCOUNT DESCRIPTION if ITEMIZED AMOUNTS
U BUDGET
MILEAGE
Misc
TRAVEL &
ENTERTAINMENT
Misc.
MEETINGS &
CONFERENCES
IAAM
School Of Technology
Star Certified Ice Technology Program
SMG Annual Corp. Meeting
Misc. Training
Academy for Venue Safety & Security
-
-
-
-
DUES &
SUBSCRIPTIONS
IAAM
OSHA Manuals
Security Assn. Trade Publications
Ashrae Guides Other Reference Materials
NFPA Guides
100
100
EMPLOYEE TRAINING
Continuing Eduction
1,500
1,500
COMPUTER MAINTENANCE
Computer Doctors, Etc.
1,700
1,700
OPERATING SUPPLIES
Misc
400
400
MISCELLANEOUS
EXPENSE
Misc
Event
480
400
880
FURNITURE/SMALL
EQUIPMENT
Misc
-
TELEPHONES
Cell Phones
VEHICLE
MAINTENANCE
Forklift Maint.
Zambini Maint.
Bobcat Maint.
Misc
EQUIPMENT RENTAL
Misc.
OTHER PROFESSIONAL
FEES
Misc
TRASH REMOVAL
Compactor pulling & Hauling charges
Trash Hauling
-
LANDSCAPING
Interior
Exterior
SNOW REMOVAL
In -House
Sub Contractor
Salt Supplies
Other
1,000
1,000
EXTERMINATING
CLEANING
Misc
SAFETY EQUIPMENT
Misc
900
900
REPAIRS &
MAINTENANCE
Per Attached Schedule
4,850
4,850
SUPPLIES
Per Attached Schedule
12,755
12,755
FF &E
_._
Zum Flush Valves
14 ORS 1
TOTAL OPERATIONS OTHER EXPENSES
SMG
FIVE FLAGS CENTER
BUDGET - FYE 6/30/2011
OPERATIONS OTHER EXPENSES
25
ACCOUNT TITLE I
ACCOUNT DESCRIPTION
ITEMIZED AMOUNTS II
BUDGET
GENERAL BUILDING
REPAIRS
Door Repairs 200
Fire Extinguishers
Misc. Small Repairs (Grease and Glass)
Small Equipment 300
Equipment Rental
Misc 150
850
Other 200
ELECTRICAL
SYSTEMS
Changes to system not covered
under warranty
Simplex security controls 400
400
HVAC SYSTEMS
Non - Covered Expenses 800
800
MACHINERY &
EQUIPMENT
Cleaning Equipment 400
Vehicles -
Pumps, actuaters & valve repair
Fire Suppression 800
Other
1,200
ICE PLANT
Misc
MECHANICAL
SYSTEMS
Lifting systems and riser
hydraulics
Building Hydraulics (Misc seals & hoses)
SCOREBOARD
Misc
ELEVATOR / ESCALATOR
Misc (Non- covered under maint. Agreement) 1,000
1,000
MAINTENANCE
AGREEMENTS
Chillers
Controls
Elevators & escalators (Kone) -
Generators
RENO -
Ice Plant
Life Safety & Fire Control (Simplex) -
Lighting control equipment
Pool & Spa
Water Treatment (Water Engineering)
Misc
-
SEAT REPAIRS
Railings
Permanent seating
Folding chairs
TELECOMMUNICATIONS
EQUIPMENT
Misc
OFFICE EQUIPMENT REPAIRS
Misc.
THEATRICAL REPAIRS
Misc
AUDIO VISUAL REPAIRS
Misc
MECHANICAL SOFTWARE
Misc
OTHER REPAIRS
& MAINTENANCE
Marquee
Other. 600
600
TOTAL REPAIR & MAINTENANCE 4,850
SMG
FIVE FLAGS CENTER
BUDGET - FYE 6/30/2011
OPERATIONS - REPAIRS & MAINTENANCE
26
SMG
FIVE FLAGS CENTER
BUDGET - EYE 6/30/2011
OPERATIONS - SUPPLIES
ACCOUNT TITLE
GENERAL BUILDING SUPPLIES
AN SUPPLIES
BULBS & LAMPS
CARPENTRY
ELECTRICAL
CHEMICALS
HVAC
JANITORIAL
FUEIJPROPANE
DOOR/CHAIRS
LAUNDRY
PARTS- MACHINERY
& EQUIPMENT
ICE PLANT SUPPLIES
FIRST AID /SAFETY
PAINT
ICE PAINT
SIGNAGE
UNIFORMS
SECURITY
SMALL TOOLS
TELECOMMUNICATIONS
THEATRICAL
ACCOUNT DESCRIPTION
Misc.
Glass Supllies
Misc.
12,755
GLASS
PLUMBING
TOTAL SUPPLIES
ITEMIZED AMOUNTS
300
AN Supplies
Ballasts
Bulbs & lamps
2,000
Dry Wall Supplies
Stock wood
Misc
Bulk wire, cable connectors, etc.
Misc
500
Jet Ice Chemicals
Chemical Cleaning Products 2,500
1,000
Filters - 4 changes per year
Stock bearings & belts
Misc.
400
Miscellaneous Janitorial 600
Paper products & Cleaning supplies 1,425
Liners 855
Fuel 600
Door & Chair Suuplies
Laundry supplies 75
Misc. 600
Misc
Misc 200
Misc. Supplies 1,000
Ice Paint
Misc.
Replacement - Event Staff & Ticket office
Replacement - Maintenance & Engineering 500
Misc
Replacement of tools 200
Telecommunication Supp.
Theatrical Supplies
BUDGET
300
2,000
500
2,500
1,400
2,880
600
75
600
200
1,000
500
200
27
Ye
Salaries & Benefits:
Administrative Salaries
Wages - Part Time
Payroll Taxes
Employee Benefits
401K
4
Other Expenses:
Meetings & Conferences
Miscellaneous Expense
Dues & Subscriptions
Printing
Uniforms
Training
FF &E
TicketMaster Fee
A
A
A
A
sib
alb
SMG
FIVE FLAGS CENTER
BUDGET - FYE 6/30/2011
BOX OFFICE DEPARTMENT
Budgets
2011
32,780
24,543
5,022
8,351
656
71,352
2010
31,980
25,914
5,002
7,491
1,279
71,666
150 150
Difference
800
(1,371)
20
860
(623)
(314)
155 200 (45)
200 200 -
540 504 36
Credit Card Charges 8,386 8,117 269
Total Box Office 80,783 80,837 (54)
28
SMG
FIVE FLAGS CENTER
BUDGET - FYE 6/30/2011
BOX OFFICE DEPARTMENT
ACCOUNT TITLE
1
SALARIES -
ADMINISTRATIVE
WAGES -
PART TIME
PAYROLL TAXES
EMPLOYEE
BENEFITS
401K
MEETINGS &
CONFERENCES
ARMORED CAR
SERVICE
DUES &
SUBSCRIPTIONS
PRINTING
UNIFORMS
TRAINING
COMPUTER SUPPLIES
POSTAGE
FF &E
TICKETMASTER FEE
CREDIT CARD
CHARGES
TERMINAL CHARGES
MISCELLANEOUS EXPENSE
TOTAL BOX OFFICE
ACCOUNT DESCRIPTION
included in overhead exp
ITEMIZED AMOUNTS
1
See Addendum A 32,780
See Addendum B 24,543
See Addendum A
See Addendum B
2,741
2,281
See Addendum A
See Addendum B
7,939
412
See Addendum A 656
INTIX
INTIX
Jaycees
100
55
Ticket Stock
200
540
7,500
886
150
BUDGET
32,780
24,543
5,022
8,351
656
155
200
540
8,386
150
80,783
29
0
4
4
4
4
4
4
4
SMG
FIVE FLAGS CENTER
BUDGET - FYE 6/30/2011
FOOD & BEVERAGE DEPARTMENT
Budgets
4 2011 2010 Difference
ill
A Salaries & Benefits:
Administrative Salaries
Part-Time Salaries
A Automobile
9 Payroll Taxes
9 Employee Benefits
401K
AIMPF
Other Expenses:
Amy Kitchen Supplies 1,000 600 400
Meetings & Conferences - -
Kitchen Equipment Maintenance 2,000 3,500 (1,500)
Licenses & Fees 2,230 2,230 -
A Uniforms 300 - 300
A Employee Training 600 600 -
A Other Contracted Services - 1,800 (1,800)
FF &E 1,660 (1,660)
Miscellaneous Supplies 1,125 420 705
A Laundry 500 480 20
A Wireless Terminals 2,144
A Total F &B 70,578 79,414 (10,980)
A
A
A
A
A
A
A
A
A
I.
31,750
11,893
4,472
3,814
8,116
635
60,679
70,578
1,512
24,463 (12,570)
4,472
4,751 (937)
7,462 654
1,210 (575)
68,124 (7,445)
30,238
30
SMG
FIVE FLAGS CENTER
BUDGET - FYE 6/30/2011
FOOD & BEVERAGE DEPARTMENT
I ACCOUNT TITLE
1
SALARIES -
ADMINISTRATIVE
WAGES -
PART TIME
PAYROLL TAXES
EMPLOYEE
BENEFITS
401 K
MEETINGS &
CONFERENCES
WIRELESS TERMINAL
LAUNDRY
KITCHEN SUPPLIES
MISCELLANEOUS SUPPLIES
ACCOUNT DESCRIPTION
KITCHEN EQUIPMENT MAINTENANCE
MAINTENANCE
LICENSES & FEES
UNIFORMS
EMPLOYEE TRAINING
OTHER CONTRACTED
SERVICES
FF &E
ITEMIZED AMOUNTS
I
See Addendum A 31,750
See Addendum B 11,893
See Addendum A
See Addendum B
2,663
1,151
See Addendum A
See Addendum B
7,916
200
Equipment Replacement
2,144
500
1,000
1,125
Preventative Maintenance 2,000
300
Tips Training 600
2,230
Labor
5 - Hot /Cold Beverage Holders
3 - Cambro Food Warmers
1
BUDGET
31,750
11,893
3,814
8,116
See Addendum A 635
635
4,769
2,000
300
600
2,230
'TOTAL F &B 66,106
31
Other Contracted Expenses
Bank Service Charges
Computer Expense
Equipment Rental
Insurance
Licenses & Fees
Corporate Travel
Relocation Expense
Dues & Subscriptions
Misc Expense
Professional Fees
Printing & Stationary
Advertising
Small Equipment
Office Supplies
Postage
Telephone /Long Distance
i Training
Promoter Incentives
Electricity
Heating Fuel
Water & Sewage
Waste Removal
me Total Overhead
me
me
me
me
me
AC
at
SMG
FIVE FLAGS CENTER
BUDGET - FYE 6/30/2011
OVE ' ' i EAD DEP t. _' TMENT
Budgets
2011 2010 Difference
18,408
963
585
348
37,450
2,500
750
18448
715
3,400
32,985
1,200
6,852 6,918
1,020
4,700
2,300
15,500
1,500
97,413
58,300
710
6,000
255,299
372
5,000
750
15,441
153,139
102,747
780
5,820
347,715
(40)
248
(2,815)
348
4,465
2,500
(450)
(66)
648
(300)
1,550
59
1,500
(55,726)
(44,447)
(70)
180
(92,416)
32
ACCOUNT TITLE
ACCOUNT DESCRIPTION
ITEMIZED AMOUNTS 1
BUDGET
OTHER CONTRACTED
EXPENSES
Contract Administrator
Wages 18,408
Other Expenses
18,408
BANK SERVICE
CHARGES
963
963
COMPUTER
EXPENSE
Antivirus / Spyware 585
Misc
585
EQUIPMENT RENTAL
Office Equipment/Postage Meter/Misc 348
Copier
Forklift -
348
INSURANCE
SMG Policies:
37,450
Commercial General Liability 17,000
Professional Liability 2,450
Boiler 1,200
Surity Bond 1,800
Workers Comp (Event Labor)
Property & Other 14,000
F &B Liability Insurance 1,000
LICENSES & FEES
Misc 2,500
2,500
CORPORATE
TRAVEL
Corporate Travel 750
750
MAINTENANCE
AGREEMENTS
790
790
DUES &
SUBSCRIPTIONS
Misc
MISC EXPENSE
Employee Party
Armored Car 864
Water 150
Payroll Processing 5,478
Checks 360
6,852
PROFESSIONAL
FEES
Legal - Litigation -
Annual Audit
PRINTING &
STATIONARY
Other general needs
Stationary, envelopes, labels
EXTERMINATING
1,020
1,020
SMALL EQUIPMENT
Misc.
OFFICE SUPPLIES
Office Supplies 4,700
Postage / Shipping 2,300
7,000
TRAINING
Business Consortium 1,500
1,500
TELEPHONE/
LONG DISTANCE
Local/Long Distance 15,500
15,500
ELECTRICITY
97,413
97,413
HEATING FUEL
(Oil/Gas/Steam) 58,300
58,300
WATER & SEWAGE
710
710
WASTE REMOVAL
6,000 6,000
256,089
TOTAL OVERHEAD
9
4
4
9
4
4
9
9
9
9
4
9
9
9
9
9
9
4
9
9
9
4
0
0
4
0
0
9
a
SMG
FIVE FLAGS CENTER
BUDGET - FYE 6/30/2011
OVERHEAD DEPARTMENT
33
SMG
FIVE FLAGS CENTER
BUDGET - FYE 6/30/2011
OTHER EXPENSES
Budgets
e
2011 2010 Difference
Rent
Management Fee 87,520 84,253 3,267
FF &E Expenses -
Taxes
Total Other Expenses 87,520 84,253 3,267
a
a
a
e
v
a
e
e
e
e
•
•
es
e
34
SMG
FIVE FLAGS CENTER
BUDGET - FYE 6/30/2011
OTHER EXPENSES
1
ACCOUNT TITLE
1
RENT
MANAGEMENT FEE
FF &E EXPENSES
TAXES
INTEREST EXPENSE
1
ACCOUNT DESCRIPTION
1
Fixed Fee
CPI Percentage Increase per
Management Agreement
I ITEMIZED AMOUNTS
1
87,520
BUDGET
87,520
'TOTAL OTHER EXPENSES 87,520
35
Five Flags Center
FYE 6/30/2011
I Dept I Name I Title
1
Executive
Finance
Marketing
Operations
Event Services
Box Office
General Manager
Salary Benefits
Director of Finance - -
Accounting Manager 53,728 8,366 4,347 1,075
P/R Clerk - - - -
Subtotal Finance 53,728 8,366 4,347 1,075
Director of Marketing - -
Marketing/Events Coordinator 14,517 4,472 1,297
Director of Sales -
Sales Manager
Subtotal Marketing 14,517 4,472 1,297
Taxes 401K Auto Bonus
93,378 20,790 7,204 1,969 5,050 20,543
Addendum A
1
Administrative Salaries & Benefit Budget Summary
Total
148,935
Administrative Asst 14,517 4,472 1,297 20,286
Receptionist - - - -
Subtotal Executive 107,896 25,262 8,501 1,969 5,050 20,543 169,220
67,516
67,516
20,286
20,286
Operations Manager 59,943 18,256 4,820 83,019
Operations Supervisor 43,539 19,463 3,565 348 66,915
Housekeeeping/Set -Up Svsr 33,277 7,949 2,780 666 44,672
3/4 Operations Crew Chief - - - - -
Subtotal Operations 136,758 45,668 11,164 1,014 194,605
Event Services Manager - - -
Technical Director 60,538 19,809 4,865 969 86,181
Concessions Manager 31,750 7,916 2,663 635 42,964
Subtotal Event Services 92,287 27,725 7,528 1,604 - 129,144
Box Office Manager 32,780 7,939 2,741 656 44,115
Ticket Sellers (FT) - - -
Ticket Sellers (PT)
Subtotal Boxoffice 32,780 7,939 2,741 656 44,115
Total All Departments 437,967 119,432 35,579 6,316 5,050 20,543 624,886
Trades 0 0 0 0 0
Total 437,967 119,432 35,579 6,316 5,050 20,543 624,886
36
Five Flags Center
FYE 6/30/2011
Dept I Name
Part -Time Wages & Benefit Budget Summary
Administration
Receptionist
Subtotal Electricians
e Box Office
Supervisor
Ticket Sellers
Ticket Sellers
Subtotal Engineers
Subtotal Security
Concessions
Supervisor
Bartender
Stand Worker
Subtotal Utility
Janitors /Custodial
�► Crew Chief
House Crew
Zamboni Operators
Subtotal Custodial
Reg. OT Avg.
Hours Hours Rate
0
Sala Benefits Taxes 401k Total
Addendum B
750 $ 12.36 9,270 156 877 10,303
1,470 $ 10.39 15,273 257 1,404 16,934'
0 $ 9.27 - - -
24,543 412 2,281 - 27,237
Security Guards
Open (Security Manager) salary -
Security Guards 386 - $ 10.83 4,183 70 405 4,658
4,183 70 405 - 4,658
243 $ 12.36 3,003 50 291 3,345
229 $ 9.77 2,235 38 216 2,489
746 $ 8.92 6,654 112 644 7,410
11,893 200 1,151 - 13,244
549 $ 11.79 6,473 109 627 7,208
2,125 $ 10.56 22,440 377 1,997 24,814
$ 11.79 - - -
28,913 486 2,623 32,022
Event Staff
House Manager 314 $ 11.74 3,680 62 356 4,099
Usher 2 1,103 $ 9.09 10,024 168 943 11,136
$ - - - - -
Ward 44 $ 19.29 849 14 82 945
Stage Hands 1,855 $ 11.68 21,663 364 1,937 23,965
Stage Hands 985 $ 10.56 10,402 175 976 11,553
Stage Hands 85 $ 9.36 796 13 77 886
Riggers 184 $ 13.14 2,418 41 234 2,692
Stage Hands 221 $ 15.45 3,414 57 331 3,802
lG Subtotal Casual 53,246 895 4,937 - 59,077
Total Operations Labor
122,778 2,063 11,397 - 136,237
136,237
37
4434441444345543331535IIIIIIIII ISIS 11/11111
Five Flags Center
Addendum C
EVENT SUMMARY
Number of Events
Attendance
Arena Iowa
Lipizzaner Jim City Broadway Family City Games H.S.
Concert "A" Concert "B" Feld Riverdance Stallions McDonough Meetings Show Shows Events Soccor Rodeo Graduation TNA
1 1 2 1 1 1 9 2 1 2 1 2 1 1
1,175 2,317 2,600 1,025 1,025 1,100 3,600 - - - 2,200 6,400 3,510
TICKETING
Gross Ticket Sales 39,300 72,050 53,300 25,625 23,063 31,900 - 162,000 45,050 - 35,650 - 122,500
Sales Tax (2,571) (4,714) (3,487) (1,676) (1,509) (2,087) - (10,598) (2,947) - (2,332) - (8,014)
Tenant Receipts (33,423) (61,276) (41,843) (21,793) (21,554) (29,813) - (151,402) (29,472) - (33,318) - (122,500)
DIRECT EVENT INCOME
Rental Income - - 2,200 700 10,000 - 1,200 2,400 3,150 8,500
Reimbursed Expenses 6,150 10,100 17,150 3,800 3,600 3,600 6,000 - 5,200 3,500 7,000 4,450 3,500
Actual Expenses (5,000) (9,150) (18,600) (5,700) (4,700) (2,050) (12,000) (8,000) (3,600) (3,700) (7,580) (5,530) (7,000)
Total Direct Event Income 4,456 7,010 6,520 255 1,100 2,250 4,000 4,631 1,600 1,000 1,820 2,070 (3,014)
ANCILLARY INCOME
Suite Ticket Sales - -
Club Seat Ticket Sales - - - - - - - - - -
Concessions/Catering 5,273 4,678 3,407 1,620 1,476 528 353 3,722 3,584 1,422 320 7,502 9,444
Novelties 588 1,738 410 64 110 - 630 1,960 - - - 6,318
Ticket Rebates 96 424 312 100 169 53 504 477 186 424
Facility Fee 1,200 2,200 2,600 1,025 1,025 1,100 3,600 2,650 1,550 - 3,500
Premium Seating Upcharge - - - - - - - -
Parking - -
TOTAL ANCILLARY
TOTAL EVENT INCOME
NET INCOME (Per Event)
7,156 9,039 6,319 3,155 2,734 1,791 353 8,456 8,671 1,422 320 9,238 19,686
11,612 16,050 12,839 3,410 3,834 4,041 353 12,456 13,302 3,022 1,320 11,058 2,070 16,672
11,612 16,050 6,420 3,410 3,834 4,041 39 6,228 13,302 1,511 1,320 5,529 2,070 16,672
38
44444444 4444444 0000 444444(4000 i 00(10000
Five Flags Center
Addendum C
EVENT SUMMARY
Number of Events
Attendance
TICKETING
Gross Ticket Sales
Sales Tax
Tenant Receipts
DIRECT EVENT INCOME -
Rental Income 1,200 400 550 1,300 2,000 2,450 7,250 2,000 1,200 2,900 - 4,000 650
Reimbursed Expenses 4,800 1,000 275 2,600 2,600 2,725 14,500 4,600 2,000 3,610 2,550 6,235 900
Actual Expenses (4,200) (2,400) (350) (1,600) (4,000) (4,700) (10,375) (33,500) (4,200) (1,600) (2,700) (1,500) (8,100) (850)
Total Direct Event Income 1,800 (1,000) 475 2,300 (931) 475 11,375 7,388 2,400 1,600 3,810 1,050 2,135 700
ANCILLARY INCOME
Suite Ticket Sales
Club Seat Ticket Sales - - - -
Concessions /Catering 2,880 1,259 1,196 6,081 4,376 435 600 784 960 392 1,816 42
Novelties - - - 350 50 -
Ticket Rebates - - 108 425 100 - - 4 26 - 27
Facility Fee 500 - 900 900 5,000 1,250 1,800 2,000 1,570 642 575 664
Premium Seating Upcharge - - -
Parking
TOTAL ANCILLARY
TOTAL EVENT INCOME
NET INCOME (Per Event)
All Iowa Irish School Dog School
Open Convention Wedding Theater MMA Feis DSO Concert C Dance Trade Show Musicals FBN Show Show
1 1 1 2 1 1 5 1 2 1 1 3 1 1
1,000 250 200 900 1,000 1,800 5,000 1,250 1,750 2,000 1,530 642 575 664
9,000 - 27,000 23,400 - 175,000 43,750 14,400 8,000 13,345 8,988 5,976
- (1,766) (1,531) - - (2,862) (942) (523) - (588) -
(9.000) - (25,234) (23,400) - (175,000) (13,458) (7,477) (13,345) (8,400) - (5,976)
3,380 1,259 2,096 7,439 4,376 5,860 2,000 2,584 2,960 1,966 668 2,391 733
5,180 259 475 4,396 6,508 4,851 17,235 9,388 4,984 4,560 5,776 1,718 4,526 1,433
5,180 259 475 2,198 6,508 4,851 3,447 9,388 2,492 4,560 5,776 573 4,526 1,433
39
Five Flags Center
Addendum C
EVENT SUMMARY Wrestling DSO DSO Youth DSO Wedding Michael AMP Monster Arena BUDGET
Camp Arena Pops Arts Trek Reception Feldman Truck Holiday Pops Comedy Viagra Falls 6/30/2011
Number of Events 1 1 2 1 2 1 1 1 1 1 60
Attendance 550 1,750 374 500 700 610 3,200 1,700 2,600 444 55,941
TICKETING - -
Gross Ticket Sales - 34,688 1,870 - 17,250 15,300 30,600 87,400 6,000 1,132,404
Sales Tax - (2,269) - (1,129) (1,001) (5,718) (393) (58,657)
Tenant Receipts - (32,418) (1,870) - (16,121) (7,150) (30,600) (81,682) (5,607) (1,003,132)
DIRECT EVENT INCOME
Rental Income
Reimbursed Expenses
Actual Expenses
Total Direct Event Income
4,800 2,100 1,300 650 2,000 1,000 2,000 5,000 550 73,450
1,700 5,100 1,750 915 900 2,417 16,350 4,730 5,275 1,000 162,582
(1,300) (3,575) (2,000) (1,075) (1,702) (1,557) (23,251) (3,675) (4,500) (1,425) (216,745)
5,200 3,625 1,050 490 1,198 1,860 249 3,055 5,775 89,902
ANCILLARY INCOME -
Suite Ticket Sales -
Club Seat Ticket Sales - - - -
Concessions/Catering 158 - 46 2,044 183 6,400 155 4,221 568 77,925
Novelties - - 1,120 - 1,040 14,377
Ticket Rebates 28 - 69 264 90 230 25 4,139
Facility Fee 1,750 374 610 3,200 1,700 1,700 444 46,029
Premium Seating Upcharge - - - -
Parking
TOTAL ANCILLARY 1,936 374 46 2,044 862 10,984 1,945 7,191 1,037 142,470
TOTAL EVENT INCOME 5,200 5,561 1,424 536 3,242 2,723 11,233 5,000 12,966 1,162 232,372
NET INCOME (Per Event)
5,200 5,561 712 536 1,621 2,723 11,233
5,000 12,966 1,162
40