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Five Flags Civic Center Annual Report for FY 2020 Copyrighted September 8, 2020 City of Dubuque Action Items # 2. City Council Meeting ITEM TITLE: Five Flags Civic CenterAnnual Reportfor FY2020 SUM MARY: City Manager transmitting the Fiscal Year 2020 Annual Report for Five Flags. Five Flags Manager HR Cook, who is employed byASM Global (formerly SMG), the private management company for Five Flags, will make a presentation to the City Council on the Five Flags Civic Center FY 2020 Annual Report and fiscal year-end financials. SUGGESTED Receive and File; PresentationSuggested Disposition: DISPOSITION: ATTACHMENTS: Description Type Five Flags Civic Center Annual Report-MVM Memo City Manager Memo Staff inemo Staff Memo FY 20 Year in Review Five Flags Civic Center Annual Supporting Documentation Report Dubuque THE CITY OF � ui-Aseria cih DuB E , . � . , � II � Maste iece on tj2e Mississi i zoo�•zoiz•zois YP pp zoi�*zoi9 TO: The Honorable Mayor and City Council Members FROM: Michael C. Van Milligen, City Manager SUBJECT: FY 2020 Year End Annual Report for Five Flags Civic Center DATE: September 2, 2020 Leisure Services Manager Marie Ware is transmitting the FY2020 Annual Report for Five Flags. Five Flags Manager HR Cook, who is employed by ASM Global (formerly SMG), the private management company for Five Flags, will make a presentation to the City Council on the Five Flags Civic Center FY 2020 Annual Report and fiscal year end financials. � � Mic ael C. Van Milligen MCVM:jh Attachment cc: Crenna Brumwell, City Attorney Teri Goodmann, Assistant City Manager Cori Burbach, Assistant City Manager Marie L. Ware, Leisure Services Manager Dubuque THE CITY OF � All•America Ciry D V L JJ ���nosni crvK uocaie ;� � ► � � Maste iece on the Mississi i �°°'*z°12'Z°13 �p pp zoi��zoi9 TO: Michael C. Van Milligen, City Manager FROM: Marie L. Ware, Leisure Services Manager SUBJECT: FY 2020 Year End Annual Report for Five Flags Civic Center DATE: September 1, 2020 INTRODUCTION The purpose of this memorandum is to request an opportunity for General Manager HR Cook to share a presentation of the Five Flags Civic Center FY 2020 Annual Report and fiscal year end financials with the City Council. BACKGROUND The City has contracted with SMG (now ASM Global) since 2004 to manage Five Flags Civic Center. The approved management agreement set up a benchmark. This benchmark and the formula defined in the agreement are used in the submission of the budget each year and the establishment of the actual budget for each year of operation. The benchmark is the amount the City sets for ASM Global (ASM) of property tax needed to operate Five Flags Civic Center. ASM is challenged to spend less than the benchmark, thereby reducing the amount of property tax support needed. The benchmark is calculated by taking total expenses less earned revenue for the Civic Center, to get the property tax support. This calculation was completed in the beginning by taking the average actual property tax support spent in FY 2002, 2003, and 2004 ($682,091) and then increased annually by an inflation factor. ASM's goal is to come under the benchmark but if the benchmark is not met, according to the management agreement, the City must pay any amount over the benchmark. ASM's incentive to meet and beat the benchmark gives them $0.50 of every dollar under the benchmark. DISCUSSION As the administrator of the management contract for Five Flags Civic Center I meet monthly with General Manager, HR Cook. At these meetings we review bookings, event successes, operations, repairs, capital terms and more. On a monthly basis ASM shares their financial statement with me as well as the Budget and Finance Director Jenny Larson and Assistant Director of Finance Cassie Ross. As was shared previously during City Council updates related to COVID the Five Flags Civic Center will end the year in a deficit (over the benchmark). The closure of Five Flags Civic Center during the late winter/early spring disrupts the budget and affects the budget's final fiscal year outcome. General Manager HR Cook on March 21, 2020 shared a cash flow statement if the Center was closed until June 30, 2020. At that time, the final estimate was ($279,912) over the benchmark. As early as March 10, 2020 HR began cutting expenses, shutting down services and contracts that could be paused or cancelled and laying off part time staff and they have turned off and turned down everything possible in the building. These cuts and cancellations dropped the final estimate to ($210,000) on April 6, 2020. ASM requested $120,000 in early April to pay the bills that were coming due for the next two months. The request was approved, and funds disbursed. ASM was then able to lower the estimate to ($201,049) in later April based upon further savings identified and after employees that were laid off and furloughed applied for unemployment. ASM was able to further cut this deficit to $210,000 and they continued searching for any other potential ways to lower this amount. ASM requested $80,000 to complete the fiscal year. This means their total request over benchmark was $200,000, almost $80,000 lower than the initial estimate. The City has now finished its Fiscal Year end and with the Period 13 closed ASM has completed the financial review and statements. Of the $200,000 over benchmark payment that ASM requested from the City $152,428.71 was needed to finish FY 20. The balance of$47,571.29 from the requested $200,000 has been rolled forward into FY 21 financials for this current fiscal year. Six full-time staff are on full furlough through September and five full-time staff are on part furlough through September. This will be re-evaluated in mid-September as October shows firm up, reschedule again or cancel. ACTION REQUESTED I respectfully request an opportunity for General Manager HR Cook to present the Five Flags Civic Center FY 2020 Annual Report and fiscal year end financials with the City Council. cc: HR Cook, Five Flags Civic Center General Manager Jenny Larson, Budget and Finance Director 2 \ _.._- �s- - - C E N T E R �,, - . _ � �` � ,�, ��- �, •+ . q :# r .� ;, ;4+`� . -� t_ .��'`• y �'� �'{ ��'"� .}.�r� ;. ..j;r ���� " .,� .�'. . - ._ ' A � "� ''1�CT .��� -Sc�, . � �r Y . � ' '/'.'�. , . ,J �.�' �J+� • `•�h.t� ,� �� �F��„3..�f � +�'�'- : � ' I ' � . ,..�#4� - �� �k- .�� :Y . .i r ���' `ILy, .?� �N-� r V .-, .4.. �`+e�.,. .l '1��. _ .y � • � '�tF� .. . . - . - � Ei r 'y'..a��j.r. �;', �'� - �,_'� � ` 4 �� ��A'i� � � ''�t � � J: Y . s. ,;. ��� ��~.�� {� ��a.��`��„�� � -� - t . ����: m '" _ . 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'� I� - -�� - - - . ,�._ �. l - � _j +', . _ _ ���_.�.A } � _ . : -_ _ _.� ' • • � - '/ `ti e s�� • ' ' � � -�-- ___ � -- ' - - - - - �.�_ ,`�';::: -- .. - • ' • ' ' • • • ' • . . �re� � �.�� - - - ' • • • • • • • • • - s • � • - w ►=a�'�*] � - • �1_- 1 - • • • �� a__ • .��w������- ' "' � �-����1 -_�_ ' -- - � �� • • • � � • - i • • ' " . _ - _ /�'' --_ - --- -_ ._._ _._ � � ' -- � _ - . . 'Q'r�.�c�._'-_ _ --`j- ... ��:�5.��_. --'._ -`RI��• �_ '3y + r. .`-�� -.. ' _. �'...-_—� �... � s� ��' . . "-�--� , ' '#�. T � r .���L�JL�� y; - � ' �aE., '.. _'� � . 4 . - . � - '. . _. .,. _ ' ' ' __'_... .. . ..s . . . _ .. . • , • • � , � � � � � , r�a. . X�� � � - s +� ��� � - _ � - � I-* ' � • . „ .; �� � i � . r . � � t , � } .. — ��. -��► _ _- � - � - . - ��_ _ � - ~ _ � �� t �� y S � �. � " Among all the industries that have been impacted by COVID-19, the effect has been especially devastating to the live entertainment business. Large gatherings are still prohibited in many states. Some of the biggest event promoters have made significant job cuts, including Creative Artists, William Morris, and Feld Entertainment. The company behind Cirque du Soleil eliminated 1 ,300 jobs and � � � � � � � � � � � � � � . filed for bankruptcy protection. GLOBAL BEFORE THE PANDEMIC .�. '� :���` FY2 2 EVENT IN REVIEW � � - � � � �,�s�=,�� - _ i ,� � � � T ���' 'r I ' � � � `�� �. �� ; ����. � � , !��� :�� � � ) � .� _�.,.1,�„r„�,.. .y„y .fity � -� w� � � � � , , r � � ` ,� . _ 1 :l� � r 5 / � ' •�/\t ` ,� _ ��`� ��. - -- - • _ 1���ti�� ' �''� -� :. I .� j— �,::� / .. - —•-��'',,,,C ;� I -y � �{ -0 `` `� � f�F .4�ia�����ti�� ' ;n. �. '� S'�'"��'� *� i , �� .'t � � �1 �`� ' I' :1 a,. � �— _ __—� V/ FIVE FLAGS C E N T E R �T�1 � . � . . � � / / � Highest Attendance Event: Disney on Ice - 7,139 Guests (7 performances) � Highest Attendance Single-Day Event: Retro Rewind - 1 ,960 � Highest Beer Sales Event: Cody Johnson - 2,624 Beers Sold ($15,877) � Busiest Week: February 20-27 • Country Unplugged, Battle for the Bluff Rodeo (two days), DSO Spring Family Concert, DSO Classics 3 (two performances), Carden Brothers/EI Kahir Shrine Circus • Total Attendance: 6,340 - , _ - �;, . s ���'���: ����+;� `4' �• `} ��-4 — — S�• x � ��� ; Iflfll I I� I!I � rIR � im11i i:� .,'. ` �I `I� --.�� I�� r'� _ . r t� I � '� �+ • ~� /� � � ,�;i' '+.iw �� �� �' ,� � m "�` - - � �. n,�;- . � �~���� �� . , // �%� ��, ; _ � � � _ r ' ' - / � � 1 �� � h �� � -�_ _ _.,'{ � � � !��'� I ''' � �a� �o � �'� � �� .� 'a�` � .r ,-:} - ,. `•� � � � iiiii iiii � � � �� 1' ; � .. �i � F`��j L J 1 ��'. i a �' � 1 ��-_ ���,�'� _ � � 1{ ' ` �� I. `' , I � �' �, � .� � • -.—��� �=1 - cru �o' •�►Y cioea� . � . . � � / / • Highest Attendance Increase: Baitle for the Bluff Rodeo - 81 �o Increase Over FY 2019 • Pre-Potter Party: More than 300 guests attended a special pre-show reception prior to the Five Flags performance of "Potted Potter," a nationally-touring Harry Potter parody • Highest Attended Theater Event: All Community Reads: Picking Cotton - 616 � � �.: � �--� -,,�... : — _ - .� �� �:;� _ ' � �:�_. -- , `_ � � , � � � _ , � .�_. i t . — . _�,: r— !�� � ` - � �� r' - :i � �; �- �_ � . �• _�. _ _ -� �l` A ` �� '� � 4 , , � � - t - •'` �' 7. '� �� . �� _�� � -- ,_� ' r` �e. »: � iiiii � � iiiii � . GLOBAL 1 1 � � � , , � I n October, Five Flags Center partnered with I mOn =' -�' �-- � Communications to provide FREE wireless internet to Five " Flags guests. Visitors to the venue can enjoy five hours of � ������� ������ . free WiFi to share photos with friends and family, check in on social media, and view upcoming events. ImOn ' s upgrades will also allow Five Flags to introduce future - • - • - technologies to further improve the guest experience. - . • - FREE WIFJ SERVICE • • • � • Powered by , ImOn Communications � _ - � � � � � � � � � � � � � � �� � � GLOBAL FY 2020 H I G H LI G HTS Jen Miller � ��h�{ �� M M U N I TY U T R E A H Today the gir�s�,•+;ere treated like Ftock stars Five Flags Center for Disney On Ice Seeing m}�girls smile, gig�le.]auah is everything these da}�s.y� Dan&I ba�ight these t�ckets a cou,�le months agc but they+r,ere regular seats. Hotn•ever F�ve Flags _ _ _ reached o�it&this+,ti�as�vhat happened.f didn't eti+en knou�;until�,�{e arrived toda}��5uppo�tiray sn�all � _ � I �I I _ businesses and ven���s c sc ir�: �. =�=1—�e�, �ive ua�_k h���.��d i�easure+ — r�._ , � � �'�r i.r � � ., - I � - �! . � . . � �� .� � � �i� �. _ -- � ��; � � , . ! _ �, `� �� �� +� - � - f � ' �; ' P � -� � H�REM> ,-, 1*.,� � �,�*�� — - - �� � '� '_ _� # ���rrF�s r `' .~�� ~�, �i�•,. �• ��� ,, �rl � �:' N '�'' -' °�: 1 �- � - � _ ,. \. ,i�� � �r t f, 4 ' � �' '' �}�'.� , r {� � �j �c� � �.~1'� + ' .�_' - � �'- - . :y.R:, +i � � , _ .•1 ` � � r',• ��" ..�-. � '� ,... � y '1 '�`t 11 1�i• '"5 ...d �. ' � . . {. � S���� A � � `> II - x `�4'd r �� 1 � ,�f" . -�: ! �� ., . �:� �+�p r-:� � —. r. � � _ 'F �� f� i �r. � .. ` 1 � �Y�rt- ' � -. � ��� �. � � �' �, � r-- � ' � � µ � ` � ���. .. . * - . � �. J\ 7( � 'r '} ,� � � � � t � � � � .. i . �, � I � ' __ _ � r � �� _ - - - - - ; '; `, ' �y _ f� � � � ' ..��^~ � � F�, /y o- ��. r ! ` L � w 4� • ,`� `�'`Y 'b S �y."� ` � :` �.. � ! � ' ; - � �.� F.i.:fi r - j�,f�-- • • � � � � � � � y�� �... `� � �" i�. a. Pf�.• 4f,'� 1.�r :;�' � � � � � � � � ' �� i � ;-x ' ,. +=� - . � � � � � � � � � � � � � � � r . _ , ._ . ���� I•.1a�>Trenka,�,�. -. . _ .... . .... ... . _.. ..: .-.: . _,.�,. • � • • • � � • • � � � • � � • • - - • • • � � • • • • � • • � • • • � • ' �J^ / ' • • � � • � • • • � � • • • FIVE FLAGS C E N T E R �T�1 � FY 2020 HIGHLIGHTS TAFFIN HAN E - � � : _ �� � _ _ - , �� f . -- . . �,�-��,-.�'�— � '. ��� �.a ,�i Na � �` � .� + _7 � �,. .F �. ._ w � � ' . � , ' � - ,� � � . �+ `�` h � � � �� '� . . . . ::�� � .. �. ��� � � a � � ��r � � - - .m.,.... �:..�,+*�� _�,.��� ` '"'. ���"'�� � � - � . � ,•,� k , �� , �,� , � :�- � ' - _.� - �.� . e � �. �� . � ' � _ j ��:; �Iti: j � ��Y; � l.� ��. I � S r . ..."��t''f:r'�'._ . .. .=r: �� \�f� FIVE FLAGS C E N T E R �T�1 � QUALITY OF LIFE FOR THE CITIZENS OF THE TRI-STATE AREA EVENT ANALY I - � �� SS :�.• �. - _ Event Days by Fiscal Year Attendance by Fiscal � � Year �� ' � � � � � � � � �i s 99,042 87,821 80,393 62,051 65,063 66,042 x � ���� ��� # . � � � - _ � � ;cpr,y FY20 FY 19 FY 18 FY 17 FY 15 FY 13 FY20 FY 19 FY 18 FY 17 FY 15 FY 13 F' ��-�F��' � � � �1 .y.� �� FIVE FLAGS C E N T E R �T�1 � ECONOMIC VITALITY YEAR - EN D FI NANCIALS Gross Ticket Sales Gross Food/Beverage Revenue .ry � �,,�, ,. ,, , , � + i'� " ' -^'_ '`+ � '� "��►�. � i 3 . -f-. ',�. V�.. � ' � _ � ._ i, . � --, '-- �- �. . . r �.� , . � � _ �_ ' L 0 . > - . I � I � � r- 1 ��„ a ,"�. . . $"✓'.� � � �r�, 1. � ' . ��-:����_; �� :n�. � �'� /: ,,,;y� ,s� � ��� S� . i ,�� �.;�'y, - - `� ............ .q r f `� �1�f��t ;' 1�� � . '3 �` � er�.} *�� .� 1 �� ��z��� � ,; ,�;, �� �_ �.,�� ,. ��K ��.� ���- �� � F I V E F LAG S � ` y q �� . �� � C E N T E R �`�� �a� I ` ���� �� ECONOMIC VITALITY YEAR - EN D FI NANCIALS INCOME ■ �� ;,.a i�nrs � y ] - .--. -�r r ""n,.. � �, � -� * .� � r 'l�',e� ` �`� �l I t..�. ��► , ' '�,�, e � �� . .�e�s^� •�,-�k�'� �at� Y �� • ,r:.. � �;;... � _ ..> . i �� =-s .��1 ]I�* ",'��. �''• �� �.f � i ��. - �f'a :t a.. 4- "�� 2 r•".�- _ � ��.�, "� - ;1 �� �� �� � �_ �1�erb �� `� -.. 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