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Government Finance Officers Association Contract Amendment - Enterprise Resource Planning (ERP) Project Copyrighted April 19, 2021 City of Dubuque Consent Items # 19. City Council Meeting ITEM TITLE: Government Finance OfficersAssociation ContractAmendment- Enterprise Resource Planning (ERP) Project SUM MARY: City Manager recommending approval of an amendment to the Government Finance Officers Association (GFOA)contract for Enterprise Resource Planning (ERP)selection advisory services to add project oversight for the implementation phase of the project. SUGGESTED Suggested Disposition: Receive and File;Approve DISPOSITION: ATTACHMENTS: Description Type MVM memo City Manager Memo Staff inemo Staff Memo GFOA Contract Amendment Supporting Documentation Dubuque THE CITY OF � All•Aoerica Ciq DuB E ;,��, � , II � Maste iece on the Mississi i Z°°'"z°lz"z°13 rP pp zol�*�0�9 TO: The Honorable Mayor and City Council Members FROM: Michael C. Van Milligen, City Manager SUBJECT: Government Finance Officers Association Contract Amendment - Enterprise Resource Planning (ERP) Project DATE: April 14, 2021 Director of Finance and Budget Jennifer Larson is recommending the approval of an amendment to the Government Finance Officers Association contract for ERP selection advisory services to add project oversight for the implementation phase of the project. Due to the highly technical and intricate mechanisms of reviewing City business processes, determining organization readiness for implementation, evaluating the necessary components of a successful ERP system, writing a Request for Proposal (RFP) and selecting and implementing software, the City selected Government Finance Officers Association Research and Consulting Center (GFOA) to provide ERP selection advisory services. GFOA would provide a project oversight role throughout the City's project and work with the City and Tyler Technologies to achieve the City's project goals. A project oversight role with GFOA would enable the City to leverage the presence that GFOA has in the public sector technology industry and would allow the City to benefit from ERP implementation experience and research along with access to their nationwide membership network. GFOA would also continue their role as lead in contract negotiations for any contract amendments and project support to review milestones and invoices. The contract amendment provides 888 hours at a rate of $225 per hour not to exceed $200,000 over the 24-month implementation phase of the project. I concur with the recommendation and respectfully request Mayor and City Council approval. �J�/'vw'� �Gv�r Michael C. Van Milligen MCVM/jml Attachment cc: Crenna Brumwell, City Attorney Cori Burbach, Assistant City Manager Jennifer Larson, Director of Finance and Budget Chris Kohlmann, Information Services Manager 2 Dubuque THE CI'TY OF � All•Anerics Ci� I�UB E ,���, �� , Ilm Maste iece on the Mississi i Z°°'"z°lz.Z°13 rP Pp �ol�«zoi9 TO: Michael C. Van Milligen, City Manager FROM: Jennifer Larson, Director of Finance and Budget SUBJECT: Government Finance Officers Association Contract Amendment - Enterprise Resource Planning (ERP) Project DATE: April 14, 2021 INTRODUCTION The purpose of this memorandum is to recommend an amendment to the Government Finance Officers Association contract for ERP selection advisory services to add project oversight for the implementation phase of the project. BACKGROUND Due to the highly technical and intricate mechanisms of reviewing City business processes, determining organization readiness for implementation, evaluating the necessary components of a successful ERP system, writing an RFP and selecting and implementing software, the City selected Government Finance Officers Association Research and Consulting Center (GFOA) to provide ERP selection advisory services. DISCUSSION City staff have completed the selection and contract negotiation phases of the ERP project. The ERP project is complex, and it will be necessary to have a third-party project manager for City staff to dedicate time to implementation of modules and processes. GFOA would provide a project oversight role throughout the City's project and work with the City and Tyler Technologies to achieve the City's project goals. A project oversight role with GFOA would enable the City to leverage the presence that GFOA has in the public sector technology industry and would allow the City to benefit from ERP implementation experience and research along with access to their nationwide membership network. GFOA will also continue their role as lead in contract negotiations for any contract amendments and project support to review milestones and invoices. GFOA has experience with project oversight on a variety of Tyler projects and is familiar with common implementation approaches. GFOA's presence on the project will be valuable to ensure that the project continues to progress towards achieving the City's goals and completing the full scope of the project as defined in the statement of work (SOW). In addition, GFOA can benchmark the City's implementation against others and identify lessons learned. GFOA will provide these lessons learned as well as proactive management of issues to mitigate any risks to the City's project. The planned services to be provided by GFOA for project management include: • Preparation of Implementation Questionnaires • Deliverable Review • Subject Matter Expertise • Participation in Project Meetings • Quarterly Project Reviews • Overall Project Oversight • Contract Monitoring • Ongoing Change Management • Support for the City's Steering Committee • Management of Issues Log GFOA will invoice the City at the end of each money for all hours/services delivered in the previous month. Billing will be at the rate of $225 per hour. GFOA will report on total hours used in the project and projected hours for upcoming key tasks. RECOMMENDATION I respectfully recommend the approval of the Government Finance Officers Association Contract Amendment for Enterprise Resource Planning (ERP) project oversight. The contract amendment provides 888 hours at a rate of $225 per hour not to exceed $200,000 over the 24-month implementation phase of the project. Attachments cc: Crenna Brumwell, City Attorney Cori Burbach, Assistant City Manager Jennifer Larson, Director of Finance and Budget Chris Kohlmann, Information Services Manager Shelley Stickfort, Human Resources Director Cassie Ross, Assistant Director of Finance Tony Breitbach, Purchasing/Contracts Coordinator Rose Hoerner, Utility Billing Supervisor Nathan Kelleher, Accountant Joe Pregler, Senior Network/Systems Administrator Scott Schlichte, Lead Applications/Network Analyst Dan Kroger, Recreation Division Manager 2 Amendment Number 1 to the Master Services Agreement between the Citv of Dubuque, and the Government Finance Officers Association This Amendment No. 1, dated for reference purposes the day of 2021,to the Master Services Agreement between the City of Dubuque, a municipal corporation having its offices at 50 W. 13`"Street, Dubuque, IA, 52001 ("Client") and the Government Finance Officers Association of the United States and Canada, an Illinois not-for-profit corporation having its offices at 203 North LaSalle Street, Suite 2700, Chicago,IL 60601 ("Consultant"or"GFOA") . WHEREAS, Client and GFOA are parties to a Master Services Agreement dated September 30,2019 (the "Agreement"); and WHEREAS, Client and GFOA desire to amend the Agreement. NOW THEREFORE, in consideration of the mutual promises hereinafter contained, Client and GFOA agree as follows: 1. Section III SERVICES of the Agreement is amended by adding GFOA's Implementation Advisory Services dated April 12, 2021 attached hereto as Exhibit C. 2. Section VIL COMENSATION OF CONSULTANT of the Agreement is amended to read as follows: VIL COMPENSATION OF CONSULTANT The Consultant shall be paid on the basis of a firm fixed price of$358,500 for the Services. Payment shall be made by the Government to Consultant on the basis of Services and the work product rendered as shown in Exhibit A, following the Government's receipt of an invoice, which invoice shall be due within thirty (30) days of the date thereof(the"Payment Date"). GFOA's preference is to email invoices after completion and acceptance of Deliverables and other payment milestones. Invoices shall be emailed to: Jenny Larson at Jlarson(a citvofdubuque.org 3. All other terms and conditions of the Agreement shall remain in full force and effect. IN WITNESS WHEREOF, the parties hereto have executed this Amendment as of the dates set forth below. GFOA CITY OF DUBUQUE BY:BY: PRINT NAME: PRINT NAME: Michael Mucha PRINT TITLE: PRINT TITLE: Deputy Executive Director DATE: DATE: Michael Van Milligen City Manager April 19, 2021 EXHIBIT C Government Finance Officers Association i 6 9 3 = s„ s;oos;3:0=;5° a o, o e 4 e ea o, A,ne, ,o o , Foa „ e , EAo P ,Pne=eb,wn ,n sso . vo. .ee . . Qa g 3938 os 3 ao m , F . o .,o a, P. o,e , o,e ,,;e,. ,., :A , s o eo g na ge Ma ,ageme ,6 PPanfo, ne , , e g mmmee 6 Ma aeeme , o, =,e= oe o ne , .a, P.;w e a„ « R.4..p eon 9 o .„alloon Project Overview (Task 6 ) wi pro e eary: pro en arya ary: p olea prolea prolen h- m proer ecsry': soa e a ompien ameiwi: peo mep Jene: n sow . i e cn4iu aryo Pioeaa reu p e em e atiss m s y r c me eu ei ie: e e 5zz iHo ry Ha/ pzy o i pnz :.or nx cPIY: ryee ompiemenPzc'o ary on mespecinccesksana ass gnment e e will reporc monc M1ly on M1ours usea rM1ese Gi}"2L11111 17[Fll7:11742 C C2T5 :i330Cl 1i1013 T}rle s appraavl7 to implerrtie7tatian requir stl7at the City c mplete se+ral 1 7gthy questionnaires related to business proc ss decisians,syst m co rfiguratio r, and overall project scope, GF A ill assist the ity in comple#i-rg those q es#ionnaires. I r aur role, n e will {at the ity's directio r hel p complete the spreadsheets for City r vie+n, or r vie+a r provid fe dback an th Cit}s docu m rtatian. Vti+e alsa expect to compare th scop af the q estian aires ith the cantracted fu rctional requirements to create a initial requireme7ts traceability matrix.This will help inform future analysis session a d help to reduce the risk that critical it ms or other in-soape functionality is leit out of th canfigura#ion. De, As part of the City's statement of warkwith Tyl r,FOA n gatiated terms that r quire Tyler t rovide s veral keydeliverablesJwork prad cts. GFOA vlrill warkwith th Cityto help set xpectatians forthe Tyler deli+erables this was written i to 501+++nrith Tyler, r vie+templates, mo itor pragr ss for deliverabl completian,a d provide a d tailed r vie af the critical deliverables ance complete. GF A will provide a repart to the City autli ringa ry issu s (either+nrith camplia ce agai st the cantract ar consistency v~rith best ractic s.To praperly r iew th d liu rables, GF A xp cts that it ha re sufficient levels of parkici ation during the development of the deliverabl sthat may includ participatio-, in site visits, co rfer nce calls,or ather informatio r gathering activities.,s part of that participatian,FOAwill be available to pravide furtherg idance, best practice i rformation,or other lessons lear ed, Note:!t is lre C ty's resporrsi i i y to acce a#a de iwerafrles crrrd mr`es orres. 4 carrrrot rcce#or rejec#i e rrs orr re a o tfre ty, ubj t 9atter Experti e FOA assumes that the Citywill be moving farward wit r business process changes and best ractic r camm datio s from GF A's pracess mappi-g sessians, Duringthe implem tatian project, GF A v~rill participate in the business pracess design sessians ith Tyler oonsulta ts when on-site to e-rsure that th Citywill d ploy best business practices aligned wi#h earlier reoammenda#io rs rather than "`re-cr ating th ald system."Additionally, as part of the desig r pracess, GFOA can pravide research i to best usi ess practiees and communicat bath advantages and di.sadva rtages of specific design decisio s based an aur implementatian exp rie rc a dfar lessons I arn d from aur member retv rork, Yti+hen GF A is not abl to participate in on-site m etings,+n can provide a thoraugh re+iew of a ry meeting notes,design dacuments, or other system ar process doc me rtation to revie for best practic s, pracess inefficiencies,ar other potential issues. Page 4 G . m F . o ,o o Participation In Proje < t Meetinfls p ne RG q ree ot cM1eeule m beo ste, Fonwillbeeveilebl p p y Ouertarly Project Reviews er loG iarM1euth . M re (inc ff e also g (e t nnre yp onejmeisc p I isuesantlfi g p OverallPProfect Overslqht earyac p o ectplaneneianuryingr iskereazY g P g facevieeswimi me tl/or ee/pmgrem menagers m moniwr o ree .,a m e 'gn e;° g` mmneeam ae;e`ne =.ge=° o&°o,°g of ne e y a FOA 9 a of:mo o aa e a e'«e :o P Connact Monitaring P g eary v slti, tlocumen[ revi _w, antl/oroMeractNities , nvo p ne lls, stx Ongoing CM1ange Management Support fortM1e City' s Steering Comminee eary'ss iJS"2L11111P17T Fl]7:L1742 C C21'S 33GCS.CSO53 establi hi g an an ain u ppart struct r r and any tl7 r verall IT gavernan e tasks, N1an gerner# of Issues La Thro ghaut the proj ct, FOA+ill vl+ork+ith the City and v ndor to identif} risks, pioj ct issues,and ather cancerns and proactively lo,track, and resolve those issues. FOA expects that the uendar will maintain an "issues lo'and FOA can assist both the City's project rnana er and ste ri rg eammittee in actively managing this log. Ad itio ally, at specific pai-rts in the project wher City staff may b better tili d an oth r tasks (lik traini r,testi rg,go-liv su part, etc.),G FOA ca 7 take ov r ma raging th issues lo a d ensurin ther is a sense af urgency ta th v r or completing tasks, th er Tas ks GFOA is ofte asked ta pro+id oth r types of s rvices to clients during irr plementatio-, ome of these services ha+e inclu ed s rvingas a subject matt r exp rt, providi rg additional change managem rt assistance, develapi g training mat rials, oanducti rg r s arch,a r Jar facilitatin additional trai rin sessians, If these services are requ ste,F will v rork with the City s pr ject manag r to dev lap an appropriat scape withi r th assu mptions of this proposal. Page om ,o mo Pricing earyac urs/=e k azim«ei v o, mo .s e i e , aa ._ o;s mo,. meary, . FOA u v m _ a me .. . _muza ea ,_v o ai aaa s u s aa000 eary: pearyo ee proRe mlor p i nmaio sm p e i v eam ry n a i vrole c o 2C]]111P17T Fll::ll7ti C C21'S Z33GCl.lCl417 r tra t Re uir m nt FOA is a nonprofit m mb rship associatia made up of inembers r r s ti g organi atio-s lik the ity.Th refare,the GFOA's liability and i-rdemnificatio7 nder any agr ement reached+n ith ya r arganiaatio will be limite ta the xtent of elai ms paid by insura rc coverage curr rtly in farce, Th C.it}s staff will be reasanably availabl far intervi ws and will pa rkici at in the project as agre d upon and appropriate.The City agrees rat to ca rcel m tings o rc stablish d which wauld increas aur trav l oasts}, Unless ath rvdise stated,the City agr es to canfirm accepta c f d liv rables withi a mutuall}r agr ed upan nu m er of business days, If a deliverable is n t aoc pted, the City must state in writing to the F A Pro:t Manager the changes re ded to the deliv rabl to gain acc ptance, 1+hen performing work o-site,FOA staff v~rill be provided ap ropriate workspace a rd aceess to copiers, prajectars,+arkspace,a r misc lla eous office suppli s if nec ssary. If r c ssary, FOA will hat+e aocess ta any praject doc m nt r positary stablish d forthe raject, As a educational,r anprofit, professional m mbershi assaciation,the FOA resen+es the right to publish on-co-rfide tial documents describi g the resuFts f,ar cr at d duri r,th services d scribed in this sco of work.The GF A v~rill nat pu blish a y item++ith the name af the CityJ ity with ut o taini rg pn r writt r canse-t af the gavernment. The City recag ri s that GF A's rale is to rovid infarma#ianr a ralysis a d advisoryservices.As such, FOA b ars a respansibility farthe performance of the saft+are, hard+are,or im lem ntation serviee su ppliers. Page S IN WITNESS WHEREOF, the parties hereto have executed this Amendment as of the dates set forth below. GFOA CITY OF DUBUQUE BY: BY: PRINT NAME: PRINT NAME: Michael Mucha PRINT TITLE: PRINT TITLE: Deputy Executive Director DATE: DATE: EXHIBIT C � Government Finance Officers Association � i 6 �9 3 �= s„ s;oos�;�3:�0�=;��5°� � a � o, o � e � 4 � e ea�o, A,�ne�,�� ,o o � , �Foa� „ �e , EAo� P , � Pne=eb, wn ,�n ����. sso . vo��.� �.ee� . . . �, ��Qa g 3938�os� ��3�ao � � � �. m� , F� � �. o�� .�,o�a�, P. o,e � , o,e ,,;e,. ,�., :A , s o �eo � g � na � ge Ma ,ageme ,� 6 = � PPanfo, � ne �,� , �e� � g � mmmee _ 6 Ma � aeeme ,� o, � =,�e= �oe , o� ne , .a, � , P.;�w � _ e � a��„ « R.4�..p�eon 9 � � � � . � , �� �. o�� .�„alloon Project Overview (Task 6 ) wi pro� e eary�: pro� en �arya � - ary: p �olea prolea prolen � �h-� � � m proer� ecsry': soa� e � a ompien �ameiwi:� peo mep Jene: n �sow � . i � e �cn4iu aryo �Pioeaa � � reu p .e �em e �� atiss� � m s _ y r� c� me �eu�ei�ie:e��e � 5zz� iHo� �ry Ha/ pzy�o i pnz :.�or � nx cPIY: ryee�ompiemenPzc'o � ��� ary on mespecinccesksana ass�gnment� e �e will reporc monc�M1ly on M1ours �usea�rM1ese � Gi}�"2L11111�17[Fll7:11742 �C�C2T5 :�i330Cl�1i1013 T}rle�s appraavl7 to implerrtie7tatian requir�stl7at the City c�mplete se+��ral 1�7gthy questionnaires related to business proc�ss decisians,syst�m co�rfiguratio�r, and overall project scope, GF�A�ill assist the �ity in comple#i-rg those q�es#ionnaires. I�r aur role, +n�e will {at the �ity's directio�r� hel p complete the spreadsheets for City r�vie+n�, or r�vie+�a�r� provid�fe�dback an th�Cit}�s docu m��rtatian. Vti+e alsa expect to compare th�scop�af the q�estian�aires�ith the cantracted fu�rctional requirements to create a� initial requireme7ts traceability matrix.This will help inform future analysis session a�d help to reduce the risk that critical it�ms or other in-soape functionality is leit out of th�canfigura#ion. De, As part of the City's statement of warkwith Tyl�r,�FOA n�gatiated terms that r�quire Tyler t�� �rovide s�veral keydeliverablesJwork prad�cts. GFOA vlrill warkwith th�Cityto help set�xpectatians forthe Tyler deli+�erables �this was written i�to 501+�++nrith Tyler�, r�vie+�templates, mo�itor pragr�ss for deliverabl�completian,a�d provide a d�tailed r�vie�af the critical deliverables ance complete. GF�A will provide a repart to the City autli�ringa�ry issu�s (either+nrith camplia�ce agai�st the cantract ar consistency v~rith best�ractic�s�.To praperly r��iew th�d�liu�rables, GF�A�xp�cts that it ha�re sufficient levels of parkici�ation during the development of the deliverabl�sthat may includ� participatio-, in site visits, co�rfer�nce calls,or ather informatio�r gathering activities.,�s part of that participatian,�FOAwill be available to pravide furtherg�idance, best practice i�rformation,or other lessons lear�ed, Note:!t is�lre C�ty's resporrsi�i�i�y to acce�a#a��de�iwerafrles crrrd mr`�es�orres. ����4 carrrrot�rcce�#or rejec#i�e�rrs orr�re��a��o�tfre��ty, �ubj��t �9atter Experti�e �FOA assumes that the Citywill be moving farward wit�r business process changes and best�ractic� r�camm��datio�s from GF�A's pracess mappi-�g sessians, Duringthe implem��tatian project, GF�A v~rill participate in the business pracess design sessians +�ith Tyler oonsulta�ts when on-site to e-rsure that th�Citywill d�ploy best business practices aligned wi#h earlier reoammenda#io�rs rather than "`re-cr�ating th�ald system."Additionally, as part of the desig�r pracess, GFOA can pravide research i�to best�usi�ess practiees and communicat� bath advantages and di.sadva�rtages of specific design decisio�s based an aur implementatian exp�rie�rc�a�dfar lessons I�arn�d from aur member �retv�rork, Yti+hen GF�A is not abl�to participate in on-site m�etings,+n��can provide a thoraugh re�+iew of a�ry meeting notes,design dacuments, or other system ar process doc�me�rtation to revie�for best practic�s, pracess inefficiencies,ar other potential issues. Page 4 G � � �. m� F� �. o�� �,o�o� Participation In Proje < t Meetinfls p ne �RG q ree �ot cM1eeule� m beo �ste, �Fonwillbeeveilebl p p y Ouertarly Project Reviews er�loG iar M1euth . M re (inc� ff� e� also �g (e�t� nnre yp onejmeisc p I isuesantlfi g p � OverallPProfect Overslqht earyac p �o�ectplaneneianuryingr �iskereazY g P g °facevieeswimi � me �tl/or ee/pmgrem menagers�m moniwr � � � �. � , �, � �. o�ree .�,a� m � e� �'gn e;° g`� mmneeam �ae;e`�ne =.ge=°� o&°o,°g� � of �ne , ,�e y a �FOA 9 a�of:mo� o�aa�e a�e�'«e :�o�� P Connact Monitaring P g eary v�slti, tlocumen[ revi _w, antl/oroMeractNities , nvo p ne �lls, stx Ongoing CM1ange Management Support fortM1e City' s Steering Comminee eary'ss � �iJS"2L11111P17T Fl]7:L1742 �C�C21'S �33GCS.�CSO53 establi�hi�g an an�ain��u ppart struct��r�r and any��tl7�r��verall IT gavernan�e tasks, N1an�gerner�# of Issues La� Thro�ghaut the proj�ct, �FOA+�ill vl+ork+�ith the City and v�ndor to identif}� risks, pioj�ct issues,and ather cancerns and proactively lo�,track, and resolve those issues. �FOA expects that the uendar will maintain an "issues lo�'and �FOA can assist both the City's project rnana�er and ste�ri�rg eammittee in actively managing this log. Ad�itio�ally, at specific pai-rts in the project wher�City staff may b� better �tili��d an oth�r tasks (lik�traini�r�,testi�rg,go-liv�su�part, etc.),G FOA ca 7 take ov�r ma�raging th� issues lo�a�d ensurin�ther�is a sense af urgency ta th� v��r�or completing tasks, �th er Tas ks GFOA is ofte� asked ta pro�+id�oth�r types of s�rvices to clients during irr�plementatio-�, �ome of these services ha+�e inclu�ed s�rvingas a subject matt�r exp�rt, providi�rg additional change managem��rt assistance, develapi�g training mat�rials, oanducti�rg r�s�arch,a�r�Jar facilitatin�additional trai�rin� sessians, If these services are requ�ste�,�F��will v�rork with the City�s pr�ject manag�r to dev�lap an appropriat�scape withi�r th�assu mptions of this proposal. Page � � � � � . � � �. om� �,o� mo Pricing earyac urs/=e� k� azim�«ei � v � o,� mo��� . s e i �e � , aa ._ o;s ��mo�,. meary, . , FOA u _ _ v , ,m� _ a .� � � me �� .. � . � _muza ea � � ,_ v *o� ai aaa s �u s�aa000 eary: p � earyo�ee proRe mlor p i nmaio� sm p e�� i v eam ry n a i vrole�c� o� � ����':2C]]111P17T Fll::ll7ti� �C�C21'S Z33GCl.lCl417 ��r�tra�t Re�uir�m�nt� • �FOA is a nonprofit m�mb�rship associatia� made up of inembers r��r�s��ti�g organi�atio-�s lik�the�ity.Th�refare,the GFOA's liability and i-rdemnificatio7 �nder any agr�ement reached+n�ith ya�r arganiaatio�will be limite�ta the �xtent of elai ms paid by insura�rc�coverage curr��rtly in farce, • Th�C.it}�s staff will be reasanably availabl�far intervi�ws and will pa rkici�at� in the project as agre�d upon and appropriate.The City agrees �rat to ca�rcel m��tings o�rc��stablish�d �which wauld increas�aur trav�l oasts}, • Unless ath�rvdise stated,the City agr�es to canfirm accepta�c��f d�liv�rables withi� a mutuall}r agr�ed upan nu m�er of business days, If a deliverable is n�t aoc�pted, the City must state in writing to the�F�A Pro���:t Manager the changes �re�ded to the deliv�rabl�to gain acc�ptance, • �1+hen performing work o�-site,�FOA staff v~rill be provided ap�ropriate workspace a�rd aceess to copiers, prajectars,+�arkspace,a�r� misc�lla�eous office suppli�s if nec�ssary. + If �r�c�ssary, �FOA will hat+e aocess ta any praject doc�m�nt r�positary �stablish�d forthe �raject, • As a� educational,r�anprofit, professional m�mbershi�assaciation,the�FOA resen+es the right to publish �on-co-rfide�tial documents describi�g the resuFts �f,ar cr�at�d duri�r�,th�services d�scribed in this sco��of work.The GF�A v~rill nat pu blish a�y item+�+�ith the name af the CityJ�ity with�ut o�taini�rg pn�r writt��r canse-�t af the gavernment. • The City recag�ri��s that GF�A's rale is to�rovid�infarma#ianr a�ralysis a�d advisoryservices.As such, �FOA b�ars �a respansibility farthe performance of the saft+�are, hard+�are,or im�lem�ntation serviee su ppliers. Page S