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Question & Answer Follow-up to August 2 Work Session on the City's 2021-2023 Equity PlanCity of Dubuque City Council Meeting Action Items # 7. Copyrighted August 16, 2021 ITEM TITLE: Question &Answer Follow-up to August 2 Work Session on the City's 2021-2023 Equity Plan SUMMARY: City Manager requesting time on the August 16, 2021, City Council agenda for follow-up questions from the August 2, 2021 work session on the City's 2021-2023 Equity Plan. SUGGESTED Suggested Disposition: Receive and File; Council DISPOSITION: ATTACHMENTS: Description Type Question &Answer Follow Up to August 2 Work City Manager Memo Session-MVM Memo Follow -Up to Work Session Staff Memo Work Session Item Staff Cover Memo Supporting Documentation Work Session Item Progress Report on Equitable Fine Supporting Documentation and Fee Reform 2020 Equity Report Supporting Documentation THE CITY OF Dubuque DUB E All-A�a�ip qq ' � ��' I��I. Maste iece on the Mississi i YP Pp zoo�•zoiz•zois zoi�*Zoi9 TO: The Honorable Mayor and City Council Members FROM: Michael C. Van Milligen, City Manager SUBJECT: Question &Answer Follow-up to August 2 Work Session on the City's 2021-2023 Equity Plan DATE: August 10, 2021 Human Rights Director Kelly Larson requests time on the August 16, 2021, City Council agenda for follow-up questions from the August 2, 2021 work session on the City's 2021-2023 Equity Plan. During the August 2nd work session, there was insufficient time to respond to all Council Member questions. v Mic ael C. Van Milligen MCVM:jh Attachment cc: Crenna Brumwell, City Attorney Cori Burbach, Assistant City Manager Kelly Larson, Human Rights Director Dubuque THE CITY OF DUB E M•A�eriee Bip ;,i�.�� �� Masterpiece on the Mississippi 2007<2012<2013 zoi�*zoig To: Michael C. Van Milligen, City Manager From: Kelly Larson, Human Rights Director Date: August 9, 2021 Subject: Question &Answer Follow-up to August 2 Work Session The purpose of this memo is to request time on the August 16, 2021 City Council agenda for follow-up questions from the August 2, 2021 work session. On August 2, 2021, we held a work session to update Council on the progress on various items that are part of the City's 2021-2023 Equity Plan. Attached for reference are copies of memos submitted for that work session, the work session PowerPoint presentation, and the 2020 Equity Report, which includes the equity plan in the appendix. During that work session we had insufficient time to respond to all Council Member questions. Consequently, staff will be present at the August 16 City Council meeting to answer any remaining questions. We will not, however, be presenting on August 16. cc: Jill Connors Mark Dalsing Collins Eboh Chris Kohlmann Alexis Steger Rick Steines Dubuque THE CITY OF DUB E M•A�eriee Bip ,.�i.,�� ���, II Masterpiece on the Mississippi 2007<2012<2013 zoi�*zoig To: Michael C. Van Milligen, City Manager From: Kelly Larson, Human Rights Director Date: July 26, 2021 Subject: 2021-2023 Equity Plan Projects Update The purpose of this memo is to provide you with an update on the status of several projects that are part of the 2021-2023 City of Dubuque Equity Plan. This update will be presented to the City Council at a work session on August 2, 2021. In February 2021, we submitted the 2021-2023 Equity Plan to City Council. There are approximately 30 projects included in the plan, along with several state and federal legislative priorities. Projects were prioritized for the plan based on the following activities that had significant community engagement: • the Analysis of Impediments to Fair Housing completed in 2019; • the Black Lives Matter work session held in July 2020; • the NAACP Next Steps for Justice community conversations during the summer of 2020; and • the Equitable Poverty Reduction and Prevention Plan completed in 2020. Projects are being completed using the six equity impact questions as a framework, which are: 1) What equity concern are we trying to impact more directly through this project? 2) What does the data tell us about which groups will be impacted, how they will be impacted, and any likely barriers? 3) How will we engage the community members most impacted by these inequities? 4) What are our strategies for advancing equity and who is likely to benefit or be burdened by the various strategies? 5) What is the plan for implementation and how will we anticipate and address barriers? 6) How will we ensure accountability and evaluate and measure results? During the work session, we will provide updates on the status and equity implications of the following projects: • the School Resource Officer Work Group; • the work being done to review the Dubuque Community Police Relations Committee (DCPRC) structure and duties; • steps being taken to address specific elements of the Analysis of Impediments to Fair housing, including fair housing testing and efforts to expand the number of housing providers accepting housing choice vouchers; • the work to establish a Municipal Careers Pipeline; • the City Council priority of Equitable Fine &Fee Reform (note: this project is the subject of a separate, detailed memo); • police use of force and personnel early warning system interventions; • efforts to improve diversion opportunities, including for circumstances where brain health is at issue; • critical incident response training of paramedics; • population health and EMS care interventions; • expansion of broadband and wi-fi access; • support for socially and economically disadvantaged businesses; and • childcare efforts to improve employment opportunity and sustainability. Action Requested This memo is background for the presentation that will be offered to the City Council on August 2 and is provided for your information. No action is requested. cc: Jill Connors, Economic Development Director Mark Dalsing, Police Chief Collins Eboh, Organizational Equity Coordinator Jeremy Jensen, Assistant Police Chief Chris Kohlmann, Information Services Manager Alexis Steger, Housing &Community Development Director Rick Steines, Fire Chief 2 Dubuque THE CITY OF D V L � �ene�l�b II Masterpiece on the Mississippi 20D7<2012<2013 zoi�*zai9 To: Michael C. Van Milligen, City Manager From: Kelly Larson, Human Rights Director Date: July 29, 2021 Subject: Equitable Fine &Fee Reform Progress Report The purpose of this memorandum is to provide you with a report on the progress of the Equitable Fine &Fee Reform (EFFR) project group. Background For years the City of Dubuque has worked to advance the development of equity plans within city departments. This work has focused on internal assessment and the implementation of processes to assess the City's impacts on residents, as these impacts may result in furthering disparities. This work has primarily been done on a department by department basis. Until now, there has not been a comprehensive effort across the organization to identify how the City's actions and initiatives, including fees and fines implemented by the City, may disproportionately impact the populations in our community historically discriminated against and/or currently struggling financially. Research from many sources shows that low-income communities and communities of color are often hit the hardest by fines, fees, and financial penalties. This potentially makes the City a creator of inequality in conflict with our goals to advocate for equity; a contributor towards economic disparity, not a proponent of advancing equity. In August 2020, the City Council made equitable fine and fee reform a policy agenda high priority. This aligns with the Council's intended outcome of an equitable community that does not leave anyone behind by acknowledging an individual's financial situation and the impact of unpaid fines and fees on obtaining and maintaining stable employment and financial self-sufficiency. As a result of this Council priority, a work group was created with the task of providing a report with potential direction and actions. The workgroup consists of representatives from multiple departments: Collins Eboh, Organizational Equity Coordinator (work group lead) Cori Burbach, Assistant City Manager Crenna Brumwell, City Attorney Denise Blakely-Ihrig/Chris Lester, Water Department Manager Heather Satterly, AmeriCorps Director Jeremy Jensen, Assistant Police Chief Kelly Larson, Human Rights Director Mark Dalsing, Police Chief Mary Rose Corrigan, Public Health Specialist Maureen Quann, Assistant City Attorney Shante Weston, Civil Rights Specialist This report lays out the scope of the problem nationally and locally, along with some best practices. From there, we describe: 1) the equity concern we are trying to impact; 2) the local data that has informed our thinking; 3) the community engagement we have done to date; 4) the strategies that are in process and/or recommended for the future; and 5) next steps for implementation, ensuring accountability and evaluating progress over time. The Scope of the Problem and Best Practices Understanding the problem requires first understanding what is meant by "fines and fees" and how fines and fees escalate to becoming "court debt." For our purposes, fines are charges that are imposed based on the violation of an ordinance or statute. These can include fines associated with, for example, nuisance ordinances, parking violations, or criminal statutes. Fees, in contrast, are charges for services, such as water and sanitation fees, animal licensing fees, or for reimbursement of costs associated with failing to pay an initial fine or fee that has been assessed, such as late fees, court costs, surcharges, collection fees, etc. The overarching problem nationally relates to court debt, which can arise through several channels and consists of various types of debt. Court debt can be owed in civil, juvenile, and criminal cases, including criminal cases that have been dismissed. It includes various types of debt —fines that have been imposed based on violations of criminal or civil codes, restitution for victims of criminal behavior, indigent defense fees, jail fees, surcharges, court costs, late fees, collections costs, etc. Fines and fees escalate to court debt when enforcement through the court is necessary. There are differences in the level of court debt associated with this escalation depending on whether the underlying violation is civil or criminal in nature, with the total amount for any citation being composed of multiple component parts. A simple misdemeanor criminal citation consists of a fine, a criminal surcharge, and court costs. For instance, a speeding citation for a person traveling 16 to 20 miles above the speed limit in a 25 mile per hour zone will be comprised of a $120.00 fine, an $18.00 criminal surcharge, and $55.00 court costs, resulting in a total expense of $193.00 for a person pleading guilty or found guilty of the violation. A person cited for 2 failure to maintain control of a motor vehicle will see a $135.00 fine, a $20.25 criminal surcharge, and $55.00 courts costs on the citation, resulting in a total expense of $210.25. Iowa law establishes the fines, criminal surcharges, and court costs for these scheduled violations. Civil citations for violations of the City of Dubuque Code of Ordinances consist of a state -established range for fines and state -established court costs. Iowa law dictates that court costs for a civil citation are $95.00. Iowa law also determines that the fine for a first offense civil citation may range from $0.00 to $750.00. A second offense civil citation may range from $0.00 to $1,000.00. Cities and counties may choose the fine sought, as long as it falls within these available ranges. A first offense civil citation for failure to vaccinate a dog or cat for rabies carries a $750.00 fine and $95.00 court costs if found guilty at trial. A second offense for not maintaining a building or structure in a responsible manner under the International Property Maintenance Code carries a $1,000.00 and $95.00 if found guilty at trial. Civil citations have higher court costs but do not have a surcharge. This chart shows the increase in court debt in Iowa over the past twenty years. �ot�l O�Lstandirtig Ca��# Debt Sir��e FY 199 s�ao.o ssaaa 5 rou_o s�oo.o a � Spa saa�n_o - � �oa.o 9�oa,� s,oa,o ���� r.� https://www.legis. iowa.gov/docs/publications/BL/1133657.pdf The following two charts depict increases between 2017 and 2019, and show that surcharges represent an increasing percentage of account receivable, increasing from 17% of the total accounts receivable in 2017 to 28% of the total in 2019. 3 Accounts Receivable June 30, 2014 {Dollars in miilionsj Fines, $257 Ca Surcharges, $224.1 Attorney Fees, $17Z6 Accounts Receivable June 30, 2017 (Dollars in millions] Surcharges, 7.4 Fines, ttorney Fees, $167.6 *Note -totals may not add up due to rounding $12i.3 https://www.legis.iowa.gov/docs/publications/DF/1069863.pdf Several of the problems related to court debt can only be addressed through State legislative and rule changes. For example: Court costs. Once a person receives a citation, the state assesses court costs that the City has no power to alter. Court costs for civil citations are currently $95 dollars. Court costs for simple misdemeanor criminal citations are currently $55. Court costs are administrative costs that the City pays up front, and the court assesses to the losing party upon completion of the matter. Court costs are separate from and in addition to any fines that are assessed with judgments. Scheduled fines. Many simple misdemeanor fines are scheduled fines which means the amounts are determined by Iowa lawmakers and set forth in Iowa Code. Consequently, the City cannot modify these fines. Many simple misdemeanor traffic fines are scheduled fines. For example, ared-light violation 0 will cost $195 dollars (this encompasses the fine, surcharge, and $55 court costs) because Iowa law dictates that amount. • Community service. Iowa law determines that community service is allotted at the same rate as the minimum wage and must be linked to the fine at hand. Current minimum wage in Iowa is $7.25 per hour, so when assigning community service after a charge has been filed, the rate of $7.25 per hour applies. This is severely undervalued as compared to the national value of a volunteer hour, which is currently $28.54. This value is used to value in -kind volunteer hour contributions by many non-profit, school district and government entities. • Payment plans. The minimum eligibility amount and schedule for payment plans are also determined by state law and consequently beyond the City's control. Iowa Code currently states that payment plans will be granted for amounts of $300 or more, and $50 must be paid every thirty days until the amount is paid in full. The City has no authority to modify the payment plan guidelines. Magistrates and judges have the authority to combine separate fines and fees to reach the minimum eligibility amount, but that is the extent of local control regarding payment plans. • Indigent defense fees. Under Iowa law, an indigent defendant is required to reimburse the State for the total costs of legal assistance provided. Attorney fees for defense historically range from $63 to $73 per hour and can total from $300 for a simple misdemeanor to $18,000 for a class A felony. See https://www.legis.iowa.gov/docs/publications/IR/1050233.pdf. Additional charges such as travel, photocopying expense, telephone expenses, postage, parking, lodging, meals, etc. can be added on top of the hourly rate. Concerns have been raised around the ways in which unpaid debt can interfere with ongoing employment and financial stability. As just one example, when a resident in Iowa has a criminal conviction of any kind and has court debt, a hold is placed on the person's vehicle registration. If the conviction was for a vehicular crime, then the person's driver's license is automatically suspended as well. If the crime is non - vehicular and the person's financial state prevents them from paying the court debt, the hold on the registration turns into a suspension when the renewal of their tags goes unpaid. If they continue to drive — to get to work for example —they may then be charged with driving with expired tags, a vehicular crime that leads to license suspension. There is also anecdotal evidence from attorneys who have worked "rocket docket" that people believe that paying the court debt is enough to reinstate their license, which is untrue. They must also file with the DOT and pay a $30 reinstatement fee. Depending on the amount of time that passes, they may also need to retake both the written and driving tests. Another concern is specific to indigent defendants. Both constitutionally and statutorily, all court debt other than fines, surcharges, and victim restitution are to be assessed only after it has been determined that the defendant has an ability to pay. And yet, in 2020 the State of Iowa had $177,924,445 in indigent defense debt at a collection rate of 2%. Outstanding fines, in contrast, were at $264,643,905 at a collection rate of 18%. See Iowa Legal Aid Comment to Proposed Rule, Iowa Department of Revenue, ARC 5272 5 (Dec. 8, 2020). In 2020, the Governor signed SF457. The bill removed jail fees from the definition of court debt, so that delinquency in paying those fees will no longer affect one's driver's license, registration, eligibility for expungement, etc. It also allows agreements for payment of court debt in excess of $100 (down from $300) and permits the judiciary to establish a lower threshold by court rule. However, the bill also made it more difficult for defendants to get out from under court debt by proving an inability to pay. Under this law, defendants are presumed to have the ability to pay and there is little to no remaining oversight into court decisions regarding someone's ability to pay - courts no longer have to provide reasons for finding that a defendant is able to pay, a court can ascertain ability to pay before knowing the full scope of the debt, and direct appeal of a judge's decision is available in fewer situations. See "Critics say law touted as reforming court fines and fees will be a civil rights setback," Des Moines Register, 6/25/2020. A third concern is with the constitutionality of the amount of debt assessed and accruing in criminal cases that have been fully dismissed. From FY2014 through FY2019, the Iowa Judicial Branch assessed $15 million in fully dismissed criminal cases. See Iowa Legal Aid Comment to Proposed Rule, Iowa Department of Revenue, ARC 5272 (Dec. 8, 2020). In 2016, the Conference of Chief Justices and State Court Administrators established the National Task Force on Fines, Fees, and Bail Practices. This group released a set of principles in 2017 to be put into practice by courts across the nation. See https://www.ncsc.org/ data/assets/pdf file/0016/1609/principles-fines-fees.ashx.pdf These include a set of fundamental fairness principles related to: o addressing the disparate impact that fines, fees, and bail practices have on the poor and racial and ethnic minorities; o not initiating license suspension without a determination of ability to pay and a finding that nonpayment was willful; o modifying fines and fees imposed based on income and ability to pay; o insuring representation by court -appointed counsel is free of charge, stating "no effort should be made to recoup the costs of court -appointed counsel from indigent defendants unless there is a finding that the defendant committed fraud in obtaining a determination of indigency." The magnitude of the problem nationally has moved the concerns beyond a "liberal" or "conservative" issue. Advocates for reform include the following and, despite differences in underlying values and reasons for focusing on reform, they agree that reform is necessary: • Fines and Fees Justice Center https://finesandfeesjusticecenter.org/2020/05/26/national-effort-to-reform- harmful-fines-and-fees-announces-local-champions/ • PolicyLink https://www.policylink.org/our-work/'lust-society/fines-fees • National League of Cities https://www.nlc.org/article/2020/10/16/how-cities-are- transforming-fines-and-fees-to-advance-equity-and-financial-security/; https://www.nlc.org/initiative/cities-addressing-fines-and-fees-equitably-Gaffe/ • Institute for Justice https://ij.org/case-intake/fines-and-fees/ • Texas Public Policy Institute Right on Crime https://rightoncrime.com/category/priority-issues/pretrial-justice/ • Americans for Tax Reform https://www.atr.org/hidden-costs-fines-and-fees • Americans for Prosperity https://americansforprosperity.org/government-fines- and-fees-are-out-of-control/ Best practices and innovations in this arena vary across jurisdictions. The Fines and Fees Justice Project recommends the following starting points, which have helped to focus the efforts of our work group: • identify what is mandatory and what is discretionary to collect; • identify how fines and fees are collected, including the cost to collect and the amount successfully collected; • use community engagement to understand pain points for people most impacted by fines and fees; • examine the Texas statute on community service as a model — it is very broad and includes things like completing courses to improve self, skills, and employability; • allow the defendant choice in deciding whether to pay a fine or choose a community service alternative; • establish a guideline that fees will not exceed 2% of income; • keep the process for verifying community service simple. The Equity Concern we are Trying to Impact The work group's goal is to ensure equity and fairness in City policies, procedures, fines, and fees while advancing equity for low-income communities and communities of color. As noted in the Equitable Poverty Reduction and Prevention Plan (EPRPP) adopted by the City Council earlier this year, "[I]ow-income families who cannot pay their fines and fees can have their driver's licenses suspended, wages garnished, tax refunds intercepted, and credit negatively impacted. These can have dramatic consequences that deepen poverty, including job loss, loss of income, inability to pay other bills, interest rate increases, and crushing debt." Theoretically everyone pays things likes fines and restitution, but only people who are indigent/have an inability to pay incur certain costs like indigent defense fees and jail fees that arise because of an inability to afford their own attorney or to afford bond or bail while awaiting trial. On the one hand, the constitution requires that everyone be provided counsel and a speedy trial (or be released in the interim) and yet one's financial status is intricately intertwined with the degree to which these rights are "real" in any pragmatic sense. This income equity issue becomes a racial equity issue when we consider the following median income data for the City of Dubuque from the 2019 American Communities Survey 1-year estimates: Race/Ethnicity � Median Household Income White $56,843 7 Black or African American $12,068 American Indian and Alaska Native $22,614 Asian $58,958 Native Hawaiian/Pacific Islander $40,417 Two or more races $29,183 His anic or Latino of an race $44,583 White alone, not Hispanic or Latino $56,974 Moreover, the EPRPP goes on to note that "people of color -particularly Black Americans —are disproportionately impacted by the criminal justice system and such fees and fines make it even more difficult for them to achieve financial stability." Black and African -American community members are likely to be particularly hard hit by the financial repercussions of fines and fees. Finally, in discussing the degree to which background checks are an ongoing impediment to fair housing in the Analysis of Impediments to Fair Housing, the consultant recommended that we educate the public on having criminal records expunged. The related equity challenge with this "solution" is that expungement is not an option if have not paid all court costs, fees, fines, and restitution assessed by the court. See Iowa Code 901 C.3(a)(d). This is not to say that compliance with State and municipal codes is irrelevant, it is only to note that fines are not an effective way of gaining compliance among people who cannot pay —instead fines and fees in these situations push people further from an economically sustainable life. In the meantime, the City expends tax funds in trying to recoup money that is not there. The work group is interested in developing cost- effective alternatives to payment that can achieve compliance while also supporting people in moving toward financial self-sufficiency and preserving administrative time and money. To reach this goal, the group is focused on answering the following questions at the local level: • Are certain fees charged disproportionately to low income people who cannot afford to pay? • Are certain fees disproportionately impacting people of color? • Are certain fees creating a major barrier to reentry? • What is the impact of fees on revenue? Are they an effective or ineffective source of revenue? • What is the City spending on collections and what is the rate of success? • Where are the opportunities for reform that will make a difference for struggling individuals, be equitable for all populations, be fiscally feasible and within local government control? Local Data Reviewed Data from Departments on City -assessed fees Earlier this year, we surveyed departments in an attempt to answer the following questions about municipal fines and fees: • What is the least -collected and most -collected fee? • Which fees bring in the most revenue? • What's the breakdown of fees vs late fees? • What are late fee +court costs as a percent of the initial fee? (e.g. if you're late paying your dog license and end up paying late fee +court cost) • Which fines and fees aren't we enforcing/following through on and why? • What revenue numbers fluctuate the most in a 5-year history? What might that tell us? • Where are there outliers in the data? What does that tell us? • What fees are turned over to collections? What is our cost for this? What percentage of fees are collected after being sent to collections? Overall, the responses we received did not allow us to answer most of the questions posed with any degree of confidence. We concluded that we could not conduct an accurate, organization -wide analysis without a consultant, along with significant changes to our data collection and reporting process moving forward. Our recommendations for next steps in order to do such an analysis are detailed in the strategies section of the memo below. The information we received, however, did allow us to identify these four high revenue areas for further investigation: Fee Actual Revenue Generated FY19 Ambulance Fees $ 1,104,932 Utility Billin Penalties $ 295,734 Parkin $ 281,302 Pet Licenses $ 174,554 Of these, utility billing penalties and pet licenses have late fees associated with them. Utility billing and ambulance fees are subject to being turned over to collections. Unpaid parking tickets that are more than thirty days in arrears result in a hold on a person's ability to renew their vehicle license and registration until paid. In addition, utility billing penalties can be avoided if the customer enters into a payment plan, and ambulance fees may be excused by the City Manager for inability to pay. While we also suspect nuisance violations are a prime area for potential reform, we were unable to collect meaningful cross -departmental data at this point to perform an analysis. Recommendations for addressing data shortcomings are included in the strategies section of the memo below. er Based on the results above, we decided that the best data we have to work with at the local level currently is the data around our four highest revenue generators: utility billing, parking tickets, ambulance services, and pet licenses. The data collection in these areas permits us to overlay race and income by address in order to determine equity impacts and also measure whether any interventions we pilot are successful over time. We are not sure that ambulance fees will be a worthwhile focus area, since most ambulance fees will be covered by insurance. Before ruling it out, however, we would like to dig a little deeper into the data to make sure that people not covered by insurance and/or those who experience delays in insurance payment are not being harmed by late fees and collections fees. As an example of where we are headed from a data analysis perspective, the following maps were created based on aging utility billing accounts receivable in January 2021. In the map below, median income by tract based on the most current ACS 12 month survey data is shown along with a density analysis of accounts with past due utility billing balances from January 2021. The red shaded areas of the map show any statistically significant spatial clustering of customers with past due balances. It can be observed that not only does a statistically relevant clustering of points occur, but also, the highest saturation of points show in and closely adjacent to Census tracts 1 and 5 which are those with the lowest median income per ACS survey. 10 �er�susTraot IVledium Income 5 31,7�7.0� 1 40,0�3.� 1�.Q� 40,�56.0� 3 43,�00.0� 7. Q1 48, 34�3.00 1�.Q1 49,138.0� 1Q1.1 50,156.0� 1Q1.Q3 5�,536.0� � 56,418.0� 5 55,818.00 7.0� 58,598.0� 1�.� 5Q,636.0� 11.Q1 66,�86.0� 11.Q� 7�,465.0� 1�.04 73,45�.0� �.0� 75,0�9.00 1Q1.Q4 103,058.00 Median All Tracts 54,477.0� Faculty and students at Loras College also assisted in doing some spatial mapping of the distribution of late utility bills. They compared the spatial distribution of Utility Billing accounts that had incurred Fees during the final months of Fall 2020 and Spring 2021. Starting from 1000 accounts they were able to geocode 955 addresses. They then used the 2014-2018 American Community Survey (ACS) to extract census data from Dubuque County and its 26 census tracts. Each map compares the census tracts along with their respective variables highlighting the gradient of values. Overlaid on top of each census gradient map are the geocoded addresses of fined utility accounts. Below you'll see the that greatest proportion of fined accounts are found in the census tracts with the highest proportion of Black/African American residents, residents with higher levels of poverty and residents with the lowest household income. 11 ��, w r r � .. uses BlatkorAfricanAir�eiiCan 0 144 200 300 -06d 5 - Vi+V g " T !�^� DCAR70.00�ShcolA+�aaoontrfiulcrs GC�94.e:. Figure 1. Census Tracts of Black/African American households. The higher numbers and warmer colors indicate higher numbers of Black/African American households. z � � � � r r 1 u,�� LIS 7i5 . ill ..�xy YIq.Sgr.µ / + T — �"� � .. �� Ralio of Income to Powarly . � 10 20 ]�F� �3iJ 44 �� � -94 Figure 2. Census Tracts of Ratio of Income to Poverty Level. The higher number and warmer colors indicate higher levels of poverty 12 xsac.AFira,6 n;�orsireoutaa oo��ko,nor�cc-ax-sa Figure 3. Census Tracts of Median Household Income. The higher number and warmer colors indicate higher levels of household income. We acknowledge this data may be somewhat skewed due to the pandemic, and that we may need to adjust over time as families move past some of the instability of the past year or so. Currently, we are in the process of obtaining reports from the other three high revenue generator categories (ambulance fees, parking tickets, and pet licenses) that will allow us to create heat maps to examine the degree to which there are overlaps in fines and fees owed in particular areas of town, and the demographics of families being most impacted. Data from State of Iowa on Court Debt and Local Data on Top Ten Charges Annually We do not have municipal level information on court debt, so we are making informed judgments on where to focus local criminal interventions based on a combination of state data on court debt and local data on our top ten charges every year. We started with state data on the amount of outstanding court debt overall. Then, we eliminated surcharges and "other" costs leaving only court costs (which is where indigent defense fees and jail fees are recorded). Next, we sorted the remaining debt by race in order to identify the top ten charges within each racial group and the amount of court cost debt represented by those charges. Finally, we compared these top ten charges with the top ten charges locally to help narrow and inform areas for intervention. While not an exact science by far given the data we are working with, we can see that: • One of our top ten charges every year is for possession. Normally, this is a secondary charge to other charges here in Dubuque. This is also one of the top 13 ten charges generating court debt for four sub -populations at the State level: Blacks, Asians/Pacific Islanders, Caucasians, and Hispanics. • A second top ten charge locally that is within the top ten charges generating court debt at the State level is Driving while Suspended/Revoked. This is within the top ten types of charges generating court debt at the State level for four subpopulations: Asians/Pacific Islanders, Hispanics, and American Indians. • A third top ten charge locally that is within the top ten charges generating court debt at the State level is Theft. This is within the top ten types of charges generating court debt at the State level for three subpopulations: Blacks, Caucasians, and American Indians. Many of these charges, and the one that falls in our local top ten, are for fifth degree theft where property taken is valued at less than $300 and includes actions like writing bad checks. • A fourth top ten charge locally that that is within the top ten charges generating court debt at the State level is disorderly conduct. This is within the top ten types of charges generating court debt at the State level for two subpopulations: Blacks and Caucasians. • A fifth top ten charge locally that is within the top ten charges generating court debt at the State level is OWI. This is within the top ten types of charges generating court debt at the State level for one subpopulation: Hispanics. In many instances, the City is not the primary prosecutor on charges for a variety of reasons. Some violations are covered by both a local ordinance and the State criminal code, the latter of which permits jail time while the City can only issue a fine. Sometimes there are multiple charges from a single incident, and keeping them together under State prosecution is the most effective approach. Charges related to controlled substances, OWI, and some levels of driving while suspended or revoked are more than simple misdemeanors, which makes automatic diversion or deferred judgment more challenging. Moreover, there are no diversion options for adults on any of these charges, though there are options for juveniles. These considerations all impact our recommendations below. Community Engagement While quantitative data can give us some potential starting points, we also sought input from community members most likely to be impacted by excessive court debt or unable to pay fines and fees that are accumulating. In partnership with Loras College and the Civic Leaders program, we designed and administered a community survey that was available to the public from April through June. The purpose of the survey was to understand the experience of various cultural sub -groups within the city of Dubuque, including the experience within the city and in connection with various resources (or the lack of experience and connection with various resources), to identify quality of life issues directly affecting the community, and to begin to take steps to address disparities. The survey was distributed in paper to local non -profits and community organizations, online (https://tinyurl.com/dv9ta72b), in person at governmental facilities and directly emailed to 828 City of Dubuque Utility customers. It is estimated that this 14 canvas reached thousands of residents, however, from this outreach canvasing effort, 20 survey responses were collected. Table 1. Demographic Information of Survey Respondents Age 18-29 — 33.3% 30-39 — 33.3% 40-49 — 27.8% 50-59 — 5% Gender Identity Male — 31.6% Female — 63.2% Prefer to Self-Identif — 5% Race Rather Self -Identify — 11.1 Black/African-American — 16.7% White/Caucasian — 66.6% Hispanic/Latino a x — 5% Relationship Single — 57.9% Married — 31.6% Divorced — 10.5% Education Did not graduate — 5% Completed High School/GED — 27.8% Some College — 27.8% Completed Colle e — 38.9% Employment Employed Full -Time — 52.6% Employed Part -Time — 26.3% Self Employed — 5% Unemployed — 10.5% Supplemental Disability — 5% Avera e Household Income $23,108 Housing Own — 17.6% Housing Choice Voucher — 11.8% Rent — 58.8% Staying with Friend/Family — 11.8% Children Avera e 1.33 Children per household Note: The Demographic data profile at times closely matches that of the City of Dubuque (Age, Gender Identity, Education), and at others is less representative (Race, Housing, Household Income). 78.9% of respondents reported a previous municipal fine or fee including late utility bills and traffic violations and the average fine amount reported for these fines was $83. 50% of respondents reported that the fine amount was difficult to pay, as one respondent reported, "If money is already tight, adding another $50 to the bill (essentially an entire months bill), is only going to make it more difficult to catch up." 55% of respondents reported paying court fines, fees, or costs for themselves or a loved one and the average fine was $7,757. 55% of the individuals who were paying those fines were on a payment plan with all paying the minimum payment of $50 per month. 77.8% reported a number of consequences for difficulty repaying the fines and fees including, but not 15 limited to: trouble meeting daily expenses such as childcare costs, groceries, transportation, etc.; missed monthly bills such as rent, utility bills, car payments, etc.; stress over meeting court -ordered payments related to their case, and lowered credit scores. Some suggestions from survey respondents: • "We need to replace our system of fines and fees with more structural ways of generating revenue that doesn't disadvantage poor and working-class people." • "They are very difficult to understand and you cannot get genuine answers from the people who generate them. If we cannot afford the fines even when they may be fair we definitely cannot afford a lawyer to look into the notice or the fine...We can and should do better." • Explain the paperwork and fees • "Take their income and cost of living into consideration" • "Get rid of parking meter discrimination (rich can pay it; poor cannot)" While fewer than 50% of respondents elaborated on what the city could do, almost all responses mention equitable changes in the distribution and assessment of fines and fees. In terms of proposed solutions to make these equitable changes in fines and fees, respondents mentioned ideas like raising property taxes as a different income stream to fines and fees, working with residents and thinking about the effects that fines and fees may have on the economy if individuals are removed from their ability to pursue employment because of court dates, or losing access to transportation due to shifting finances. Moving forward, ongoing community engagement strategies will need to be included in any pilots we develop and implement to determine the extent to which we are having the impact we intend. One of the biggest mistakes that institutions seeking to "help" families in poverty tend to make lies in prioritizing the judgment of professionals over the judgment of the families experiencing poverty. The interventions most likely to succeed will be those that are co -created between people with professional expertise and people with lived experience expertise. Potential Strategies for Advancing Equity With the information we have been able to gather to date, we have identified several potential short and long-term strategies for consideration. In general, we have premised these strategies on the following considerations: 1) Fines and fees that are civil in nature and established by City ordinance, policy and practice are most within our authority to revise. 2) The majority of criminal offenses will require working collaboratively with Dubuque County and other partners. 3) Once any charge —civil or criminal —proceeds to court, our options for intervention become more limited and costs for the resident increase due to a variety of statutes and court rules that are beyond our authority to revise. 16 Short-term strategies Strategy #1: Consider ashort-term pilot that leverages the data we have available related to our four highest revenue generators on the civil side to identify potential changes in policy and practice likely to positively impact households and/or areas of town where there is significant overlap in these unpaid fees. Specific recommendations for next steps may include: 1) Assessing the effectiveness of each fine or fee to determine its success in creating the desired action (for example, late fees' impact on future payment in a timely manner). 2) Creating an ability to pay assessment that places residents in a graduated payment plan or another type of program like community service (San Francisco uses qualifiers like receiving Housing Choice Vouchers, and incomes that are a certain percentage below poverty level.) Another option would be to consider making community service choices available to everyone as alternatives to payment. 3) Identifying the likely impact on revenues and management costs to implement. 4) Creating an implementation plan that includes a community engagement plan and feedback loop. Strategy #2: Develop and/or revise community engagement and/or criminal diversion options that are targeted to positively impact subpopulations who are most negatively impacted by the current structure. While there are several diversion and mitigation programs in Dubuque (see Appendix A), we do not have any data readily available to us that would allow us to conduct an equity analysis based on race or income. Specific recommendations for next steps include: 1. Fill the position of Community Diversion &Prevention Coordinator that was approved in the FY22 budget and focus that position on exploring pre -charge and post -charge diversion options with both City and State prosecutors. This position will also be tasked with developing a formal Community Service program. Currently, the Police Chief is gathering community feedback on the position. 2. Focus criminal efforts on pre -charge diversion, working in collaboration with the County attorney, Department of Transportation, and other entities as needed 3. Develop a structure that provides alternatives to payment for people who are facing significant overlap in fees under strategy #1 above. 4. Catalogue current diversion and mitigation options, starting with those identified in Appendix A, including: a. collecting and examining data disaggregated by race to determine who is benefitting from current diversion and mitigation options and who is not; b. creating a more structured approach for where people are diverted currently. 5. Determine whether modifications/additions to current diversion and mitigation options are necessary in order to: 17 a. positively impact subpopulations likely to face court debt based on our analysis of the overlap between our local top ten charges and the amount of court debt for people with those charges disaggregated by race. b. Reach and benefit subpopulations for whom the current efforts do not appear to be effective in avoiding escalating court debt. Strategy #3: Address the larger problem of court debt through legislative priorities and proposed revisions to court rules in collaboration with other municipalities in Iowa, the Metro -Coalition, and/or the Iowa League of Cities. The following steps, most of which were included in our 2020-2021 State Legislative priorities, continue to be recommended and are in need of more focused action: 1) Oppose efforts to further restrict or eliminate ability to pay protections. This past session, HSB 658 was proposed and would have eliminated ability to pay determinations across the board. A second bill, SF2374, would have made ability to pay determinations more difficult than they already are. 2) Advocate for changes to court rules that would: o Permit payment plans and community service for individuals who owe less than $300; o Allow for payment plans that are at amounts lower than $50 per month; o Value community service hours at the same rate that other volunteer service is valued. 3) Advocate for changes to Department of Revenue policies that would: o exclude indigent defense fee recoupment and jail fees from the basis used to calculate the 15% collection fee; o develop a process for partial or full waiver of the collection fee based on financial hardship. Long Term Strategies Strategy #1: Develop a consistent, cross -departmental approach to data collection. Over the past year, the EFF team has met with departments across the City and reviewed available data for this project. While some improvements have been made in the collection process recently and analysis has been completed, the organization must continue to make improvements in our "data -driven decision making" culture in order to have the information necessary to make meaningful change. Specific recommendations include: 1. Continue to make improvements to the way data is collected across enterprises so that data extraction and manipulation is not such a manual process. The rollout of the new Enterprise Resource Planning financial system has the potential to greatly improve this process. This is a software system that will allow us to automate and integrate several business processes. 2. Invest in a strong data governance program to establish the foundation for further work on building a culture of data -driven decision making. a. Seek professional development opportunities such as college courses or webinars to develop leadership team members' ability to make data -driven decisions. While many staff in our organization are able to produce data sets, we can improve our analytical skills that allow us to use the data sets to make decisions and pivot mid -program. Software tools and data sets alone will not create adata-driven organization. b. Build on the foundations laid by the Socrata team to establish clear data governance policies organization -wide and in every department, including establishment of data managers/champions. 3. At the front end of program or policy implementation, identify what customer data will be necessary to have for program/policy analysis. This important planning step ensures that departments won't be trying to recreate or piece together data sets later, a burdensome process. 4. Identify standard demographic information that should be collected about program participants and collect in a consistent format across programs and software systems to allow for equity analysis. Where needed, assign customer IDs so that demographic analysis can be complete without personally identifying customers. Where collection of this data is not appropriate, equip staff with tools and skills to us GIS-based census track data as a proxy to identify racial, socioeconomic, or other demographic impacts geographically. Ultimately, we hope to design strategies that could help us to identify the leading indicators that are likely to lead to non-payment of fines and fees (i.e. loss of a job, family health issues, etc.). If we can create a mechanism to help us identify when one of these events happens and offer our interventions early, we may be able to prevent things escalating to a financial crisis within a family. As COVID-19 demonstrated, many, many people are a paycheck away from situational poverty. If we can improve our ability to collect information that predicts the possibility of an escalating financial crisis in a family, then intervene early before the household is in full financial crisis, we may be able to head off cascading impacts. Taken as step further, if the interventions we design are premised in expanding the potential for higher earnings in the family, we may be able to foster longer term financial stability. Strategy #2: Conduct a utility rate study In fiscal year 2021, the City extended the monthly utility fee reduction program to water and sewer services. Income -qualified residents are now eligible fora 50% reduction in the base monthly water and sewer fee. In addition to the utility fee reduction program, the Sanitary Sewer Utility has over $500,000 budgeted, in fiscal year 2022, to conduct an Asset Management/Master Plan. This project will take a comprehensive look at the condition of the sanitary sewer collection system components and assess future needs of growth areas. Upon completion of the initial assessment, which is expected to take 18 months, data will be used to prioritize improvements to the sanitary collection system to ensure the system meets the needs of the community. Any funding gaps, between needed improvements and current funding sources, could then be addressed, through further assessment, to ensure that system improvements are balanced with equitable and affordable service charges for all users. 19 Currently, there is $100,000 allocated to a FY23 Capital Improvement Project to provide funding in support of development of an equitable, affordable, and defensible water rate analysis that will support not only operational and capital utility projects necessary to continue the production and distribution of high quality drinking water, but will also include assistance programs and water savings initiatives that do not take away from operational expenses. The US Water Alliance states that "Water affordability is an issue at both the household and utility level. The rates that utilities charge their customers are the primary funding source for day-to-day utility operations and investments in system improvements. Utilities need to raise rates to keep up with the rising costs of labor and materials, and to make debt service payments on bond - financial capital improvements...While many utilities are committed to assisting low- income families, finding a balance between financial management of the utility and the needs of vulnerable communities can be difficult." Conducting a rate analysis for both water and sewer fees will ensure an equitable approach to utility management so that both the needs of the utilities and our vulnerable population can be met. Strategy #3: Engage Dubuque County in identifying and developing any additional interventions to address court debt that are within municipal and county control. Next Steps for Implementation, Accountability, and Evaluating Results This memo is a status report and will be part of our Equity Plan Progress Report at the City Council work session on August 2. As we continue to gather and analyze data, we will be in a better position to determine what is most actionable and will bring forward additional recommendations at that time. cc: Crenna Brumwell, City Attorney Cori Burbach, Assistant City Manager Mary Rose Corrigan, Public Health Specialist Mark Dalsing, Police Chief Collins Eboh, Organizational Equity Coordinator Jeremy Jensen, Assistant Police Chief Chris Lester, Water Department Manager Maureen Quann, Assistant City Attorney Heather Satterly, AmeriCorps Director Anderson Sainci, Director Office of Shared Prosperity and Neighborhood Support Shante Weston, Civil Rights Specialist 20 Attachment A: Current Mitigating Measures for Court Debt in Dubuque Juvenile Diversion The City of Dubuque Police Department, its school resources officers (SROs), and the City's partners engage in numerous diversion programs designed to assist primarily middle school and high school juveniles from immersion in the criminal justice system. The Juvenile Court Services (JCS) and other partners offer diversion programs in person and online throughout the firstjudicial district. The following programs divert children from the court process and attempt to change behavior, educate, and reform. • Tobacco Diversion. SROs and the County Attorneys office collaborate in the tobacco diversion program. Youths facing first offenses for underage tobacco violations may complete a tobacco diversion course taught by the Police Department's DARE officer and the Visiting Nurse's Association (VNA) instead of facing criminal charges prosecuted by the County Attorneys Office. The course explores health, financial, and other effects of tobacco use. • Juvenile Court School Coach Diversion. JCS, the Dubuque Community School District, and SROs work together to utilize this program. First time simple misdemeanor offenders work with the Juvenile Court School Coach to discuss the offense, process alternative pro -social behaviors, and assess the youth's needs. The youth and the coach meet repeatedly as a method of diversion. • Fight Diversion. SROs work with their respective middle schools to engage students involved in physical conflict or conflict that may quickly evolve into physical conflict in a fight diversion program. The program teaches and encourages alternate methods of communication and conflict resolution. Students who complete the program do not face criminal charges from the altercation. • Weapons Diversion. JCS offers a weapons diversion course that involves child and parent or guardian participation. It is offered for simple misdemeanor concealed weapons charges, and it explores decision -making, consequences, the dangers of real and decoy weapons, and police and civilian response to real and decoy weapons. • Shoplifting Diversion. JCS offers first-time youth offenders the opportunity to participate in a course exploring the effects of shoplifting, moral reasoning, goal setting, and future change. Parents or guardians participate with youths in the first session. • Alcohol Diversion. JCS partners with the Substance Abuse Services Center (SASC) to provide an alcohol diversion program to individuals ages 18 and under who are arrested for first-time alcohol related legal charges. • Drug Diversion. JCS partners with SASC to offer a drug diversion program to individuals ages 18 and under who are arrested for first-time substance abuse 21 related legal charges. Youths must participate in eight hours of programming split over two consecutive evenings to successfully complete the program. • Fire Safety and Prevention. JSC partners with the City of Dubuque Fire Department (DFD) to offer this option to youths charged with reckless use of fire charges. Through education about fire safety and prevention, JSC and the DFD provide this this diversion alternative. • Life Skills. Also offered by JCS throughout the first judicial district, low to medium risk young people are given the chance to participate in two, two-hour sessions covering law, choices, and decision making. • Changing Lives Through Literature. Changing Lives Through Literature is a partnership between the Carnegie -Stout Library, JCS, and the police department. Youths complete afive-week reading, discussion, and learning process through which they identify with characters in books, examine the characters and their own life choices, and hopefully engage in alternative behavior moving forward. Parental or guardian participation occurs in the initial stage. Changing Lives Through Literature is generally targeted toward young people who have committed simple misdemeanors and have little to no other criminal involvement. • Restorative Strategies. Restorative Strategies is a non -punitive, community building approach to addressing instances of harm or violations of law caused by juveniles. Typically, police offer high school aged people who have committed simple misdemeanors and have had little to no other criminal activity the chance to participate in Restorative Strategies in lieu of criminal charges. The police have partnered with the Restorative Strategies program since August 2017, and more than fifty youths have been referred to the program as an alternative to criminal charges. Post -citation mitigating measures Within the stricter confines that exist once a person receives a citation and has a case in the court system, the City still offers options to minimize the impact on people. Some of these examples include: • For many simple misdemeanor moving violations, the City partners with Northeast Iowa Community College to offer a National Safety Council approved defensive driving course. People are eligible for the class once every six years. Completion of the class results in dismissal of the citation. People are responsible for the cost of class and their court costs, but this option often saves people nearly $100 and helps with Department of Transportation consequences. If people receive subsequent moving violations before defensive driving is offered again, other options are available for dismissal of citations. Available options are determined by many factors including the nature of the moving violation, the frequency of moving violations for the driver, and the options the driver has previously used. • For more significant moving violations like reckless driving or a first offense school bus violation, the City offers a standard plea deal requiring six months with no further moving violations, completion of the defensive driving course during those 22 six months, and six hours of community service at anon -profit organization located in Dubuque. For school bus violations, this plea deal provides significant financial savings as compared to paying the ticket, and it also allows a person to avoid the 30-day license suspension imposed by the Department of Transportation. For people who need to drive to work, need to drive children to school or daycare, or need to drive to other places, losing a license for thirty days has significant life implications. • For violations of the City's parental responsibility ordinance, the City offers completion of the Visiting Nurse's Association's parenting class in lieu of fines. A person is responsible for the court costs associated with the charge, but no fine is assessed for people who successfully complete the parenting class. The class teaches parents and guardians constructive techniques, coping strategies, and other information designed to help parents and guardians be the best parents and guardians possible. • For some first offense simple misdemeanors like disorderly conduct, the City offers a six-month probationary period. If a person receives no additional disorderly conduct violations during that six-month probationary period, the charge is dismissed. The person is responsible for the court costs but will avoid a simple misdemeanor conviction. • For first offense civil code violations like the social host ordinance, prohibited noises, and appearing under the influence of a controlled substance in public, the maximum fine available is $750 coupled with $95 court costs. For second offenses, the maximum fine available is $1,000 plus $95 court costs. Although these charges are civil, the economic impact is often higher than a criminal fine and more than most people can bear. For first offenses, the City offers to reduce the fine significantly to $50. If the fine reduction is accepted, the City offers payment of the reduced fine or seven hours of community service in lieu of paying that $50 fine. The court costs remain. For subsequent violations, the reduced fines and community service offered double. • For first offense rental license violations, if a person admits the violation and complies with the required licensing and inspections, the City offers a 50% fine reduction, lowering the fine from $750 to $375. The $95 court costs remain. • For first offense violations of the International Property Maintenance Code, the City typically offers a suspended fine format. The total fine is $750, but only $250 is initially imposed. The remaining $500 fine is suspended, pending completion of repairs by a designated date. If repairs are made, the City motions the court to close the case. If repairs are not made, the City motions the court to impose the remaining $500. The $95 court costs remain. • For first offenses of the vacant or abandoned building ordinance, if a person admits the violation and complies with the licensing requirement, the City offers a fine reduction, lowering the fine from $750 to $100. Like all other cases, the court costs remain. 23 This highlights many of the systems and options that currently exist as part of the City's efforts to lesson the impact of enforcement while still attempting to modify or deter future behavior and gain compliance with the law. Although the City has these standard pathways, cases are evaluated on an individual basis. If the City finds valid reason to proceed differently, it has some freedom to do so. 24 Final Report February 9, �o�i Advancing Equity & Inclusion:5tatus Report r �. 1 I I I ' � � .� City of Dubuque Intercultural and Equity Teams facilitated by Human Rights Department Staff Report drafted by Kelly Larson, Human Rights Director This report describes the City of Dubuque's workto advance equity, leading with race, overthe past year. The work is ajourneythat continues to unfold in a non-linearfashion based on community needs, community input, council policy direction, and the best available knowledge about effective practices in racial equity, intercultural relations, and human and civil rights. This report consists of the following segments: 1) A brief summary of zozo realities, including the global pandemic, the Black Lives Matter movement, and our work to develop a Fair Housing Action Plan and Equitable Poverty Prevention Plan with Public Works, LLC. z) A reminder of ourfour equity goal areas and how they relate to City Council goals and community equity indicators. 3) A summary of progress made by various departments as they work on department level equity plans. 4) A set of recommendations for azozs-zoz3 Equity Plan for the City of Dubuque. PROCESS AND CHALLENGE Our process continues to be grounded in council policy direction, community engagement, and ongoing learning and staff development. Community participation processes this year have heavily informed recommendations forthe zozs-zoz3 plan. These include: • community participation in the creation of two major planning documents: the Analysis of Impediments to Fair Housing and the Equitable Poverty Prevention Plan. • recommendations from community partners as part of a Black Lives Matter work session held in July and follow-up conversations in August and September; and • staffs ongoing relationships with the Human Rights Commission and with traditionally underrepresented groups in the community. Our work is also grounded in an understanding of the challenge of protecting and promoting human rights in a representative democracy rife with human disagreement about individual freedom and responsibility to others, or how best to ensure a minimum standard of living. These differences are influenced by a variety of factors, including culture and individual experiences. As learning takes place and new understandings emerge, changes in policy or law may follow. A couple of points bear mentioning: The Human Rights Department neither exists nor operates in a vacuum. Our work is collaborative, cross-cultural, cross -departmental, and cross-sectoral by design. We also are at times constrained by an existing legal and social structure. We approach our work in ahuman-centered and developmental way. This means that we take time for individual learning and growth, while simultaneously recognizing that accountability for behavior change is necessary. • Some of our interventions are at the individual level of learning and development, some are at the institutional level of city government operations, and some are at the structural level of interactions across institutions. All three levels play a role in creating and maintaining systemic inequities. • The blending of popular approaches to diversity and inclusion with an intercultural approach and a focus on equity is innovative and this creates an organization in transition where challenges are to be expected as we pilot, learn, and grow. • We are very early in our work to advance racial equity using an intercultural approach and we are experiencing the pain of being one of the trailblazers in this arena. • We expect challenges and conflicts to continue; tackling them without abandoning our vision is necessary to progress. As we develop the organization and the people serving within it, we create an organization that is in transition. Overall, however, we are continuing to move towards an equitable and inclusive culture where all people are healthy and able to reach their potential, while simultaneously attending to any groups that are disproportionately experiencing negative life outcomes as a result of social policies and practices. The need to work effectively across cultural differences and the complexity of addressing historic and current inequities requires a focus on working across sectors, effectively engaging the public in civic affairs, and analyzing and adjusting our own City services towards more equitable outcomes. Our work has become both more focused and more strategic as a result of certain realities that have faced us in �o�o. LOCAL IMPACTS: THE GLOBAL PANDEMIC, BLACK LIVES MATTER, AND THE EQUITABLE POVERTY PREVENTION PLAN In mid -March zozo, the City and County of Dubuque mobilized the Incident Management Team in response to the global COVID-sg pandemic. For several months, many stafffound themselves re- assigned toactivities focused on remediating the impact of the pandemic. While this work in itself had a strong equityfocus, which is summarized later in this report, it did take staff awayfrom the more proactive work set forth in department level equity plans. Much of the work this year has focused around mitigating the impact of the pandemic on populations facing serious structural inequities in our society. While we undoubtedly made some positive impact with our work, the reality is that the nature and depth of the inequities in Dubuque and across the nation have made it nearly impossible to prevent the disproportionate negative impact of the pandemic on our most vulnerable populations, including our populations of color and, most notably, our Pacific Islander community members. At the time of this writing, City offices remain closed to the public and many staff continue to work from home to reduce the spread of the virus, as numbers of cases continue to climb. Current activities are focused on preparing for vaccine distribution In the midst of the pandemic, we experienced a resurgence nationally of public awareness and concern about racial injustices, following several high -profile deaths of black Americans at the hands of police. One homicide inparticular—the videotaped killing of George Floyd in Minneapolis —spurred public outrage and actions around racial justice. Locally, community members organized marches and rallies and held community conversations around racial justice and equity. In July, the City Council hosted a two -evening work session called Black Lives Matter where a variety of community partners presented their recommendations for local actions. City staff members held follow-up conversations with each of these partners in August and September, with a particularfocus on identifying State and Federal legislative priorities for Council consideration along with potential actions for department equity plans. Throughout this time, the City continued its work with Public Works, LLC to conduct an Analysis of Impediments to Fair Housing with associated recommendations, and to develop an Equitable Poverty Prevention Plan. Both of these processes involved significant community engagement and the recommendations were formed based on a combination of that engagement and best practices across the country in addressing the barriers identified. All of this has influenced the final segment of this year's report: a zoos-�o�3 equity plan that contains several cross -departmental recommendations. These recommendations are premised in both the disproportionate impact that the global pandemic has had on communities of color, the increasing public support for addressing racial inequities, and the recommendations flowing from the Analysis of Impediments and the Equitable Poverty Prevention Plan. While Human Rights staff time will focus on several of the most significant of the projects included in the plan, departments will be encouraged to continue work on their individual department plans and report on that progress at the end of zozi as well. CITY COUNCIL �035 VISION STATEMENT Dubuque �035 is a sustainable and resilient city, an inclusive and equitable community where ALL are welcome. Dubuque �035 has preserved our Masterpiece on the Mississippi, has a strong diverse economy and expanding connectivity. Our residents experience healthy living and active lifestyles; have choices of quality, affordable, livable neighborhoods; have an abundance of diverse, fun things to do; and are successfully and actively engaged in the community. CITY MISSION STATEMENT Dubuque city government is progressive and financially sound with residents receiving value for their tax dollars and achieving goals through partnerships. Dubuque city government's mission is to deliver excellent municipal services that support urban living; contribute to an equitable, sustainable city; plan for the community's future; and facilitate access to critical human services. The City of Dubuque is dedicated to a viable, livable, and equitable community, and City staff play a key role in contributing towards community sustainability. City staff is committed to: • Service: We are responsive • People: We care • Integrity: We are honest • Responsibility: We are accountable • Innovation: We look for a better way This report describes City staffs efforts during �o�o to advance inclusive and equitable service delivery and to contribute towards the creation of a more inclusive and equitable community where life outcomes can no longer be predicted based on the circumstances of one's birth. 4 A NOTE ABOUT DIVERSITY, EQUITY, AND INCLUSION There is a lot of talk these days about diversity, equity and inclusion and an equal amount of disagreement about what these terms mean. Reduced to its simplest form, and in the words of Tonya Allen with the Skillman Foundation: diversity is when we count people, inclusion is when people count, and equity is when we can no longer use circumstances of birth to predict life outcomes. This report includes efforts in all ofthese areas. The work to be inclusive and advance equity is life-long work that requires a focus on individual growth and development along with a focus on co -creating new ways of operating that bring us closerto more equitable outcomes. This report is a report of an ongoing and ever-changingjourney. CITY COUNCIL GOALS &POPULATION LEVEL INDICATORS Each City Council goal has a relationship to one of the major quality of life areas that are commonly considered when discussing structural racial inequities. In addition, national best practices associate specific population level indicators with these various quality of life areas. Clarity on the indicators helps to guide the types of strategies that might reduce inequities. The chart below summarizes these relationships: Council Goal Community Equity Area Associated Equity Indicators) (all disaggregated by race) Median Household Income Robust Local Economy Economic Wellbeing Employment/Unemployment Rate Vibrant Community Criminal Justice Youth Arrest or Conviction Rate Adult Arrest or Conviction Rate Livable Neighborhoods Housing Home Ownership Housin Cost Burden Vibrant Community Health Obesity Rate Infant Mortality Life Expectancy Partnerships Education Pre-k readiness, grade level achievement, high school graduation, college/career certificate completion Leadership & Representation Community support and engagement in equity activities Diverse Arts, Culture, Arts, Culture &Recreation Access to Parks and Recreational Parks, and Recreation Opportunities Culturally appropriate or socially aware pro rammin Connected Community Transportation Access &Proximity to Foundational Community Assets Current demographic data forthe City of Dubuque is available at www.dbgdatawalk.com, as is data on arrest rates, grade level achievement, and housing problems including cost burden. Efforts continue to make the data surrounding these indicators publicly available through the City of Dubuque's data portal at www.opendata.citxofdubuque.org. In general, like the rest of the nation, the City of Dubuque experiences disparities based on race in the majority of these areas. Important to referencing these indicators is the shared understanding that no one sector, institution, or individual can directly and sustainability change these indicators. Rather, efforts must be collaborative and cross-sectoral in nature. Neither is any single sector, institution, or individual exempt from contributing if we are going to be successful. The four goal areas for our work inside the City organization recognize that efforts at the individual, institutional and cross-sectoral levels are valuable, with various individuals and departments contributing in different ways. ORGANIZATIONAL GOALS Interventions at the individual, institutional, and structural levels can help us advance equity. • Individual interventions include educational opportunities to develop self-awareness regarding cultural identity, and an understanding of the interconnectedness between people and context. • Institutional interventions include practices and procedures that are effective in fostering inclusive participation and contributions from a variety of people from different backgrounds. • Structural interventions include collaboration across sectors to remove barriers and advance policies that create a more equitable culture. To advance equity in these areas, the City has established a set of four organizational goals. Using an intercultural communication approach and skills, Human Rights Department staff members assist each department in identifying the interventions that would be most appropriate for its equity plan in one or more of four goal areas. The first three of these goals involve working at the individual and institutional levels within City government, while the final goal involves external partnerships across sectors to begin to address structural issues. Given the degree of disproportionality residents of color continue to experience in major quality of life indicators, the current objectives under each goal area are focused specifically on racial equity. GOAL 1: ADVANCE EQUITY THROUGH WORKFORCE RECRUITMENT AND RETENTION EFFORTS In orderto insure an equitable and inclusive work environment, it is important for staff to be examining data around the following questions: • Who has the necessary skills forthejobs we have available? • Who applies forthosejobs and how are they learning about the application process and openings? • What are the civil service trends in departments using civil service exams? • Who is and is not getting hired forthejobs? • Who is and is not receiving development opportunities? • Who is and is not receiving promotions? • Who is leaving the organization and why? • What steps will we take, within our sphere of influence, to address what we discover? HIGHLIGHTS OF DEPARTMENT LEVEL ACCOMPLISHMENTS RELATED TO GOAL #1 Each department contributes towards turning the curve on organization workforce equity trends through their department level equity plans related to staff development, recruitment, and retention within the department. STAFF KNOWLEDGE In orderfor staff to play an active role in advancing equity, it is important to consider and address the level of staff understanding around some key concepts. For example: • To what extent do staff members understand individual implicit racial bias and ways to interrupt their own bias? • Does staff understand the importance of evaluating unintended consequences and making adjustments to improve outcomes? • To what degree do staff share an understanding of racial equity and the historically discriminatory policies and procedures that continue to impact people today? This year, staff participated in numerous learning activities related to racial equity. • COVID-19 prevented our annual four -day workshop. As a substitute, we encouraged City staff to participate in virtual opportunities offered through other entities. • Sixteen City staff members read the book How to be an Anti -Racist by Ibram Kendi while participating in the four -week online course Hard Conversations: Whiteness, Race, and Social Justice. • Sixty-three City staff members attended the virtual Race in the Heartland conference. 7 • Eighty-three staff members completed the virtual zs-Day Equity Challenge as part of the City's Fall Wellness Challenge. • All City staff from Planning, Human Rights, Police, Housing, and the City Manager's office completed a workshop that included a presentation on implicit bias, a presentation on redlining, and anhour-long poverty simulation activity. Five City staff completed foundational racial equity training offered virtuallythrough the Government Alliance on Race and Equity (GARE), and a variety of staff attended or viewed GARE meetings and webinars on racial equitytopics. • Staff in the City Manager's office completed virtual training and practice on bias interruption and how to respond to residents using "code," rude phrases, tones, micro -aggressions, or overtly racist speech. • Library staff completed training on Trauma Informed Care and training on serving homeless populations. • Budget and Finance Department staff created and implemented a training session on budgeting for equity, while Human Rights staff hosted office hours on Fridays during the budget submission process to assist staff in answering the equity questions associated with Capital and Operating improvement packages. • Human Rights staff presented "Culture Creator" segments on a variety of racial equity topics as part of weekly all -employee calls. ................................................................ STAFF SKILLS AND TOOLS In orderfor staff to be proficient in applying a racial equity lens to their work, they need to have the skills and tools to do this well, along with the support of other internal facing departments. For example: • Are staff members building equitable and inclusive relationships with communities of color so that they may engage in effective ways? • Do staff members have the tools to actively analyze data disaggregated by race to determine who is and is not benefitting from current ways of operating? • Are staff members able to recognize biases inherent in commonly accepted narratives and expand the narrative to include additional ways of seeing the world? This year, internal facing departments continued to provide equity -related tools to support staff across the institution. Most notably, the Public Information Office, Media Services, and GIS provided several helpful tools. • They developed an equity plan focused on assisting departments with inclusive language and imagery while improve accessibility, distribution, and transparency. • The developed a set of Communication Equity Guidelines along with the Communication Team. These tools, when applied by staff throughout the organization, have the potential to advance racial and economic equity by improving access and understanding of City information, programs, and services. • They assisted in developing the City of Dubuque Budgeting Web Map, which identifies CDBG, Urban Renewal, and Urban Revitalization districts and includes census tract and demographic data. The map is a key tool in helping departments examine who is benefitting and or not benefitting from budget decisions that impact various areas. • They replicated a Dubuque redlining map and developed comparison maps for use in Fair Housing training. The maps provided a visual of the long-lasting impacts of systemic racism and classism in our community. GIS staff continue to assist in developing an online story map to address the history and current status of racial and economic inequities. • Media services continues to live stream all City Council meetings through facebook, and nearly all videos produced now include closed captioning. This is more inclusive forthe deaf and hard of hearing population, thought it can also assist English language learners with comprehension and retention. ADJUSTMENTS IN RECRUITMENT PRACTICES • A consistent recruitment structure has been developed and implemented, an Employee Handbook created, and a full review and revision ofpre-employment processes undertaken consistent with equity best practices, including elimination of credit checks on prospective employees. • Unnecessarily including positions in civil service, which requires written tests, was determined to be a barrierto a qualified and diverse applicant pool. Positions have been re-evaluated in accord with current legal standards, with several positions removed from the civil service testing requirements. • The Fire Department is including women and people of color on their interview panels. • The Police Department's Community Resource Officerfeeder program continues to reap results, with 63% of the CROs, most of whom are women and/or people of color, going on to be hired by the department. • National data and feedback from applicants who have declined positions indicate that low-income communities and communities of color are less likely to engage in AmeriCorps service due to low living allowances equivalent to minimum wage. This removes from our pool many applicants with the lived experiences that are valuable to a successful program. Consequently, we have increased the living allowance to an amount equivalent to �9.6o an hour. ADJUSTMENTS IN RETENTION PRACTICES • Based on a model in the Police Department, Human Resources developed and implemented a peer support program. Peer counselors reached out to all staff following the murder of George Floyd to provide support, recognizing the racial trauma that the incident was likely to activate in employees. GOAL �: ADVANCE EQUITY THROUGH GRANT, CONTRACT, AND PURCHASED SERVICES AGREEMENTS Each year, the City of Dubuque budgets nearly �3,000,00o to be paid to a variety of grant, contract, and purchased services partners focused on economic development, housing, health, and social and human services. The budgeted amount also includes funds allocated for Arts &Culture, Neighborhood, Community Development Block Grant and Sustainability grant programs. In orderfor our grant and contract partners to be proficient in helping us to advance equity and inclusion in our community, it is important to have conversations with our partners around the following: • What is the level of partners' understanding of implicit bias, historical discrimination, unintended consequences, and racial equity? • Which of our partners have racial equity plans? Who is contributing towards the City's racial equity goals and how are they measuring and reporting their contribution? It also is important to know: • Who does and does not apply for City funding opportunities and how do they become aware of the process for applying? • Who does and does not receive Cityfunding? • Who is and is not situated to be competitive for Cityfunding opportunities? HIGHLIGHTS OF ACCOMPLISHMENTS RELATED TO GOAL � Partners receiving funding reported the following changes inpolicy/practice designed to remove barriers and/or improve awareness, access, or participation during FYzo: • Arts &Culture: o so of 1g Arts &Culture organizations receiving FY�1 Operating Support Grantees, representing 79.1% of the total funding awarded for FYzs, provided information on their equity activities. Of these so organizations, g drafted and released solidarity /equity commitment statements this year; 8 were adopted bytheir boards. Those statements are available via websites &social media channels, and have been published to members / listservs via email newsletters. In addition, 9 regularly participate in weekly Arts &Culture virtual check -ins held by the Office of Arts and Cultural Affairs; topics of the weekly check- insalternate between COVID-19 impacts and equity/social justice work in the arts. so 0 14 of the 1g FY�i Arts Operating Support grantees operate within or offertheir primary programming in CDBG target areas. o In April/May zozo, Bell TowerTheater reviewed and adjusted all staff and board policies using an equity lens. o Dubuque County Historical Society has developed a io-employee Diversity, Equity, Accessibility, Inclusion working group tasked with developing an actionable strategy. o Several Arts organizations have set goals towards diversification oftheir boards; board recruitment is being attempted but difficult due to COVID-ig. o Although COVID-1g has limited access to programs, Arts organizations have pivoted to continue offerings and activities through virtual and streaming options creating hundreds of hours of creativity and inspirational content that is available online at no cost. • Employment: o Four Mounds expanded programming to serve adults with barriers to employment. o Fountain of Youth hosted a Wednesday night trauma group, brought community leaders togetherto meet with populations re-entering from incarceration, and shifted the Partners in Change program to phone and on-line in orderto continue during the pandemic. • Housing: o Community Solutions of Eastern Iowa hired a translator and printed documents in Spanish to remove language barrier. • Education: o Four Oaks started "Stand Up," a diversity and inclusion committee and committed to hiring a diversity and inclusion director. o Riverview Center hosts monthly diversity, equity and inclusion trainings and expanded their intake system. • Transportation: o Dubuque Dream Center provided transportation to all students to remove this participation barrier. o Riverview Center relocated to Elm Street for increased ease of access to services. Partners reported the following people served through their programs in FYzo: • Housing o Community Solutions of Eastern Iowa served 66 White, 1 White Hispanic,lg Black/African American, zBlack/African American and White, 3Mniti-Racial o Opening Doors served 5 White, i White Hispanic, 3 Black/African American, iBlack/African American and White • Education: o Dubuque Dream Center served 3o white, 5 White Hispanic, z Black Hispanic, i5o Black/African American, and so Pacific Islanders o St. Mark Youth Enrichment served 56 White, z White Hispanic, i3 Black/African American, 8 Black/African American and White, iBlack/African American and White and Hispanic, i Asian, 5Mniti-Racial o Four Oaks served 8 White and ZMulti-Racial si 12 Employment: o Four Mounds served 13 White, 1 Black/African American and White,lMniti-Racial o Fountain of Youth served 17 White,l4 Black/African American, 1 Asian o Dubuque Main Street contributed �7,8g6 in supporting a remodel of Fountain of Youth office space and �3,961 for a new entrance at Adobo's restaurant. • Miscellaneous: o Washington Tool Library served 19z White, 9 Black/African American, zBlack/African American and White, 3 American Indian, 7 Asian, z Pacific Islander. o Riverview Center served 39 White, z White Hispanic, 3 Black/African American,l American Indian, iMulti-Racial o Lutheran Services of Iowa served iz White, zBlack/African American, zBlack/African American and White o Greater Dubuque Development Corporation, through DubuqueWorks, provided funding to the Dubuque Dream Center, Fountain of Youth, and the Race Forward Conference. Partners reported the following outcomes during FYzo (note that most partners are not yet disaggregating their data based on race): • Transportation: o DuRide provided 9,9oz rides to z99 disabled or elderly community members. GOAL 3: ADVANCE EQUITY THROUGH SERVICE DELIVERY AND COMMUNITY ENGAGEMENT In orderto ensure our services are being delivered in an equitable manner and the community is equitably engaged with government, it is important to consider and address: • Who is and is not accessing or using City services or programs and why? • Who is and is not better off as a result of programs and services we offer and why? • Who is experiencing barriers to accessing and/or using our programs and services and why? • Who might be experiencing language or cultural barriers to accessing and/or using our programs and services and why? • Are the ways in which we are operating programs or services creating barriers and are there alternative ways of operating? • What assumptions by staff or by community members maybe preventing access and/or use of City services or programs? It is also important to considerthe ways in which we are conducting outreach and engaging with the public. • Who is and is not aware of our services and engagement opportunities and why? • Who does and does not participate and why? • Who applies to serve on our boards and commissions, who is appointed and why? • How do they know when positions on boards and commissions are available? • Who remains engaged with the City organization and who disengages? 13 HIGHLIGHTS OF DEPARTMENT LEVEL ACCOMPLISHMENTS RELATED TO GOAL 3 Each department plays a role in ensuring that their programs, services, and ways of doing business are equitably available to all residents in our community and to examine who is and is not benefitting from the services we provide. This requires engaging the communities most impacted in determining what adjustments, if any, are needed to improve equity in the availability/ accessibility, affordability, and usage of City programs and services. To date, most adjustments are being made based on anecdotal evidence of best practices nationally ratherthan based upon the intentional application ofthe equity toolkit with localized data and community input. .................................................................................................................................................................................. ADJUSTMENTS TO IMPROVE ACCESS TO CITY PROGRAMS AND SERVICES • The Budget Balancing Act budget simulation and Taxpayer Receipt are now available in Spanish and Marshallese. • The City runs a free background check for housing providers on prospective tenants. As part of this, the City had been providing arrest records in addition to conviction records. The Analysis of Impediments to Fair Housing found this likely to be interfering with fair housing, and guidance from the U.S. Department of Housing and Urban Development cautions against relying on arrest records in making rental decisions due to bias and disparities in arrests by race. At across -departmental training session, staff examined the documents that housing providers receive and most people — including police officers —were unable to read them correctly. Records staff reported the numbers of questions they received and how it raised concerns about misinterpretation ofthe information. As of October zozo, the City will no longer include arrest records in the background checks provided to housing providers. Taking additional steps toward analyzing the results of background checks for disparate impact is not planned at this time due to staff time and money that would be needed to develop a data collection system for housing providers. • The Library implemented a fine and fee forgiveness program with the following amounts forgiven by ward: Ward Forgiveness Total $75,014.93 $12,575.76 _$15,607.50� $31,470.46 $30,137.02 I 1 2 3 4 Highest rates of forgiveness were in wards 3 and 4, which encompass the downtown core and have the highest rates of poverty and racial diversity. ADJUSTMENTS TO IMPROVE USAGE OF CITY PROGRAMS AND SERVICES • 30% of all library programs offered in the past yearfocused on inclusivity, defined as programs that feature various ethnicities, races, religious beliefs, sexual orientations, gender identities, and individual abilities. �4 ADJUSTMENTS TO IMPROVE EVALUATION OF PROGRAM/SERVICE IMPACTS ON EQUITY • Upon discovering that a single block had i�o "quality of life" requests for service in atwo-year period, the Housing Department looked more closely at who was being negatively impacted. They discovered the areas was 30%residents of color. Rather than continue with traditional enforcement methods, eight members of the Department's community engagement team spent a day in August �019 knocking on doors to engage with residents, assess needs, and gather input on solutions, picking up garbage in the neighborhood � � as they walked. In the year since that engagement, "quality of life" complaints in that block decreased to a total of �� complaints. There were also renovations and investments totaling nearly �300,00o in three of the properties where large percentages of the complaints were originating. • Creation of a heat map exposed that no Housing Choice Voucher holders are living in the Carver school district and only one is living in the Eisenhower district, highlighting the connection between housing and education. The Housing Department has envisioned several ways that mapping could assist with evaluating the equity impacts of their work. ACTIVITIES TO ENGAGE WITH RESIDENTS MOST IMPACTED BY INEQUITIES The Economic Development Department adjusted the STEP UP partnership with Fountain of Youth, and also began building relationships with black business owners in Dubuque. • COVID-i9 presented numerous challenges in emergency management, particularly with respect to reaching English Language Learners. Staff were aware that our Marshallese community members have a high incidence ofpre-existing conditions and often live multi-generationally in close quarters. Human Rights, Housing, Public Information, and Crescent Community Health Center worked closely with community leaders in the Marshallese community and the Incident Management Team to translate and share information, encourage testing, establish a quarantine shelter, and encourage infected community members to willingly relocate to that shelter. Unfortunately, disparities in this community still played out as we feared, though we likely saved some lives with our efforts. i5 The Planning Service Department developed a process to invite and include Native American tribes and nations in the development of a Protection Plan forthe mounds at the Four Mounds site. Input was collected from Tribal Representatives from six different tribes and nations, significantly changing the design and outcome of the physical plans forthe site helping find solutions for both continued use and new protection. The group also helped define the need for development of an Inadvertent Discovery Plan and Guiding Principles for Education and Protection. • The City Council hosted a work session overtwo evenings in July entitled Black Lives Matter. Through this work session and follow-up conversations in August and September, community partners presented numerous requests for action around racial equity. These recommendations form the basis for many of the zozs Racial Equity Plan items at the end of this report. COMMUNITY ENGAGEMENT THROUGH BOARDS AND COMMISSIONS One of the primary ways that residents obtain a voice in City government is through serving on City Boards and Commissions. Ensuring that members are representative of the various constituencies across our community is crucial. Data is updated and made available on the City's Open Performance site at https://dubuque-performance.data.socrata.com/stat/goals/geaa-kz4s/4�gt8a/gcia-ii6e. This year, the Clerk's office expanded the number of people receiving notification of Board and Commission openings, and also began to develop an exit interview survey to assist with determining where improvements might be made to better engage residents through their commission service. GOAL 4: ADVANCE EQUITY THROUGH COLLECTIVE IMPACT PARTNERSHIPS The City of Dubuque's Comprehensive Plan, Imagine Dubuque �037: A Call to Action, was adopted in �017 following broad community outreach that made extensive use of both traditional methods and technology to expand public participation in planning. Imagine Dubuque produced overiz,5oo ideas from 6,00o people representing all sectors of Dubuque. Approximately �,000 or 33%elected to share demographic details. Participation was generally reflective of Dubuque's demographics in terms of gender, age, race and ethnicity. A commitment to equity is part of the plan's foundation. Collective Impact Partnerships are cross -sector efforts designed to address disparities in major quality of life areas. Current initiatives include the Campaign for Grade Level Reading, Re -Engage Dubuque, the Dubuque College Access Network, and Opportunity Dubuque. The My Brother's Keeper Network collaborates with these initiatives to insure continued disaggregation of data and a race explicit (not race exclusive) approach. The Mayor and City Council have specifically prioritized partnership with the Fountain of Youth, the Dubuque Dream Center, and the Four Mounds H.E.A.R.T. program. For our community to address systemic inequities, it is important to consider and address: �: • What is the employment rate and median income for various populations in our community? • How are youth of various backgrounds doing in achieving at grade level in school? In graduating high school? In finding a career or attending college? • Which populations have the highest levels of housing cost burden? • How do home ownership rates vary across groups? • Who is and is not likely to find themselves involved in the criminal justice system, and what are the opportunities for second chances? • How do health outcomes, particularly for preventable diseases, differ amongst populations? How does this effect life expectancy? • Who is and is not benefitting from the various partnerships and efforts designed to expand access and opportunity? • Who is experiencing barriers to accessing and/or using community opportunities? Which barriers maybe language or cultural barriers? • Are the ways in which we are operating creating barriers and are there alternative ways of operating? • What assumptions maybe preventing access and/or use of community opportunities? KEY PARTNERS Overthe years, several efforts such as Opportunity Dubuque, the Campaign for Grade Level Reading, Re -Engage Dubuque, and the Dubuque College Access Network have collectively contributed towards advancing equity in education and employment. Similarly, the Pacific Islander Health Project has had an impact on advancing health equity with this population. Key partners in these efforts have included the Dubuque Community School District, the Dubuque Chamber of Commerce, Northeast Iowa Community College, and several recipients of City funding including the Greater Dubuque Development Corporation, Dubuque Main Street, the Community Foundation of Greater Dubuque, Crescent Community Health Center, and several of our local non-profit organizations. The work of the Inclusive Dubuque Network also is worthy of mention, as that group includes representatives from every major sector in the community, from faith communities to private business to K-1z and higher education. The group is responsible for community education in the form of its Best Practices in Diversity, Equity, and Inclusion program. Inclusive Dubuque also is home to the Business Leader Equity Cohort, which includes executive representatives from American Trust, Dupaco Community Credit Union, Crescent Electric, Kendall Hunt Publishing, Conlon Construction, John Deere DubuqueWorks, Prudential Retirement, Alliant Energy, O'Connor and Thomas, Black Hills Energy, IBM, Medical Associates, O-Casino, McGraw-Hill, Lime Rock Springs, Northeast Iowa Community College, Dubuque Community School District, and Greater Dubuque Development Corporation. As primary leaders supporting diversity, equity, and inclusion efforts within their organizations, the cohort has been focused on deepening their knowledge of systemic challenges people in their organizations and the community face and has identified initial project for impacting both their own organizations and the broader business community. The engagement of local financial institutions, who are heavily represented on the True North Board of Directors, similarly is crucial to ensuring that families of color have access to the loans and capital 17 needed for home ownership, transportation, small business development, and ongoing education. Moreover, people need to be banked to build credit and avoid predatory lenders. Opportunities to further engage these institutions should be a priority in the coming year. EQUITABLE POVERTY PREVENTION PLAN This year, the Planning Services Department, along with a steering committee with representatives from various sectors, worked with a consultant to develop an Equitable Poverty Prevention Plan. This plan describes eight determinants of poverty and calls for a more coordinated community response to Traruportonon Puhl� TransR car'OwncrsHp address those determinants. The results of this process, coupled with community partner suggestions obtained through the Black Lives Matter work session and associated conversations, form the basis for the �o�s-�o�3 Equity Plan discussed below. At the time of this writing, the final plan has not yet been presented to Council for adoption. As part of the process, however, Public Works, LLC presented draft recommendations for community and council feedback and a variety of those have been included in the �o�s-�3 equity plan. WHERE WE ARE GOING —RECOMMENDATIONS FOR zozs-zoz3 Now that the majority of departments have been through aself-assessment process and are beginning to develop their equity plans, we will be shifting ourfocus to supporting efforts that normalize conversations around race and equity throughout the organization and that operationalize the application of an equity tool to specific programs, policies and practices. Common themes Human Rights Department staff identified when meeting with departments on their equity plans are: • differences in staff understanding and skills related to equity and inclusion, along with uncertainty regarding where staff/departments are operating developmentally along the intercultural development continuum; • uncertainty regarding how to check for implicit bias in individual behaviors and in institutional practices; • the need fortwo-way mentorship where people are learning from one another; • limited clarity and detail in equity plans, including a lack of specific goals, timelines, and responsibilities; • limited use of both qualitative and quantitative data to measure who is benefitting from our services, who is being burdened, and whether or not any adjustments we make are effective; • failure to systematize effective equity actions (i.e., continuation is dependent on the interest and actions of a committed individual ratherthan part of how we do business); • a need for a shared set of equity data sources that relate to major cross -departmental services, have been strategically determined, are easily accessible, and are kept up to date. Our goal continues to be to work towards having a minimum of two staff in each department who are well-grounded inequity concepts and are working to apply an equity lens within the work of their department. Ideally, one person will be a facilitator who can bring activities to staff meetings and provide ongoing, department relevant development for staff and a second person will be responsible fortracking progress on the department's equity plan. Given the hierarchical nature of our culture, it is also crucial that department managers have a clear vision they can articulate to their staff regarding the department's role in advancing equity. PROPOSED CITY OF DUBUQUE EQUITY PLAN FOR �o�i-�o�3: The attached chart contains a proposed equity plan forthe organization for zozi-zoz3. For each project, it identifies the community inequity it is designed to contribute toward addressing, the cross- departmentalteam members, the responsible department for reporting purposes, and whetherthere are any associated improvement packages in the FYzz budget. It contains space to add specific actions, timelines, and performance measures which will need to be determined by the relevant team members. While departments may continue with additional action items as laid out in their specific department level plans, it is proposed that these cross -departmental efforts be the primary focus of Human Rights stafftime overthe coming year. The Human Rights Department is proposing that departments report quarterly on their progress on each of the items in the plan, with a focus on the following questions: • What is the community indicatoryou are seeking to impact? • What is your equity analysis of this indicator? • Why does addressing this indicator matter? • Why is there racial disparity in this indicator? • What calls to action from Black Lives Matter or other community groups are linked to this indicator? • What will you do about it? Do your actions relate to other community initiatives that are currently underway to address this disparity? • How are you involving the community members most impacted? • How are you measuring the impact of the work you do? Once this proposed plan is approved, Human Rights staff will share it with relevant departments and lay out the expectations forfilling in the plan with details and timelines, along with requirements for reporting. It is also worth noting that there is related work that needs attention within our organization in orderfor us to be effective in measuring the impacts of our work. Actions underway that will improve our ability to report outcomes overtime include: • the workthat is planned in Human Resources related to improved use of Neogov; • efforts to populate the data in our open data portal and improved access to data in a usable format; • skill building around qualitative and quantitative data analysis, along with data • efforts to align department performance measures with the open performance portal, and • the work of the High Performing Government teams. THE IMPORTANCE OF A COLLECTIVE EFFORT As departments develop and implement equity plans and learn from communities most impacted, there is increasing recognition of the magnitude of the issues facing our communities and the importance of doing more. At the same time, departments are holding up what is going well and sharing those examples with other departments. Much remains to be done in terms of being able to show outcomes and evaluate efforts so that we are continually learning and improving in our work. There continues to be a need for all departments to be equally active. Ultimately, we are seeing some progress in what we acknowledge to belong -term, ongoing work. Across all departments and throughout the community we must continue to ask who else is and is not benefitting from all our organization and community have to offer and what might we address next. �o Organization Goal 1: Advance Equity Through City Workforce Recruitment, Training, Tools, and Retention Strategy iA: Develop shared understanding and normalize conversations around race and equity among City employees and partners receiving City funds Responsible Departments: Human Rights, CMO, ED, Housing, Human Resources, Facilitation Team Community Key Actions &Timeline Project Performance Related FY�� Origination: Plan Equity Area: Coordination & Measures Budget Items with Community Education Reporting (disaggregated by Engagement race) Project DEI &ICC Workshops Human Rights #/%of workforce contributes ICC &Equity employee orientation: Apr and partner towards: and Nov zs participants increased 32-hour workshop: Novzi Annual Equity Workshop: Oct zi #/%with improved community understanding DE I, leadership of ICC concepts; #//o equity takin action activities GIS Story-Mappin Human Ri hts N/A Budgeting for Equity Budget/Finance #/%equity Score and identify priority FYzz items: projects funded 12/2o Outcomes of Review and make adjustments to projects funded process: 6/�1 Training: 8/zs Office hours: so/zs Score and identify priority FYz3 items: 1z/zs Organization Goal is Advance Equity Through City Workforce Recruitment, Training, Tools, and Retention Strategy iB: Develop Intentional Network and Pipeline to City Employment Responsible Departments: En ineerin ,Public Works, Water, WRRC, Fire, Human Resources, Human Ri hts Community Key Actions &Timeline Project Performance Related FY�� Origination: Plan Equity Area: Coordination & Measures Budget Items with Community Economic Reporting (disaggregated by Engagement Wellbeing race) Project Pilot Civic Infrastructure Track FYzz Human Rights #students Equity Job Black Lives Matter: contributes Identify racial equity issue: 6/�1 expressing career Training Intern Black Men towards Review data on outcomes by race: 6/�1 interest, by (Engineering); Coalition addressing: Develop plan with community/student demographics Youth Employment engagement: ?/zi Implement plan: 8/zi #students AmeriCorps Rate disparities Evaluate outcomes and adjust: iz/zi completing, by Program Employee Work Session update: i/zz demographics (Engineering) Youth AmeriCorps Coordinator and Funding Package (Leisure Services) Evaluation Options for Organization Human wide plan — FY23 Resources Organization Goal 3: Advance Equity Through City Services and Community Engagement Strategy 3A: Support Development and Expansion of Minority and Women Owned Business Enterprises Responsible Departments: ED, Finance &Bud et, Human Ri hts, Le al Community Key Actions &Timeline Project Performance Related FYzz Origination: Plan Equity Area: Coordination & Measures Budget Items with Community Economic Reporting (disaggregated by Engagement Wellbein race) Project MBE support Human Rights TBD by project Minority Owned Black Lives Matter: contributes Identify racial equity issue:l/zs team Business NAACP; towards Review data on outcomes by race: i/zi Microloan Multicultural addressing: Develop plan with community Initiative Family Center Median engagement:5/zi (Economic Income Implement plan: 6/zi-9/zi Development) disparities Work Session update: 7/zi Evaluate outcomes and ad�ust: io/zs Vendors and Procurement Finance/Budget TBD by project Identify racial equity issue: TBD Review data on outcomes by race: TBD team Develop plan with community engagement: TBD • Work with Legal on minority impact analysis sheet and contract requirements • Work on service contract bid requirements (housing) that discourage small contractors Implement plan: TBD Evaluate outcomes and ad�ust: TBD Organization Goal 3: Advance Equity Through City Services and Community En a ement Strategy 3B: Implement list Century Policing Efforts Responsible Departments: PD, Human Resource, CMO/Nei hborhood Development; Le al, Human Ri hts Community Key Actions &Timeline Project Performance Related FYzz Origination: Plan Equity Area: Coordination & Measures Budget Items with Community Criminal Reporting (disaggregated by Engagement Justice race) Project SRO Review Human Rights # of students Black Lives Matter: contributes Identify racial equity issues: z/zs diverted from Switching Places towards Review data on outcomes by race: z/zi criminal justice Foundation; addressing: Develop plan for committee system, by NAACP Youth arrest recommendations toinclude proposed demographics Equitable Poverty rate disparities committee members; current and Prevention Plan additional data, community engagement through parent/student focus groups, best practice models, timeline for developing recs: 3/zi DCSD/Chief approval ofplan: 3/zi Implement plan and develop recommendations: 4/zi-6/zi Review recommendations with City Manager &Superintendent: 6/zi Establish metrics to track overtime: 5/zi-6/zi Share with BLM partners; Work Session update: 7/zi Implement recommendations: 8/zi Evaluate outcomes and ad�ust: 5/zz Project Diversion Police # of individuals Community Equitable Poverty contributes Submit budget: sz/zo diverted from Diversion & Prevention Plan towards If funded: Design position: 5/zs criminaljustice Prevention addressing: Design initial work plan: 5/zs system Coordinator Youth and Fill position: 7/zi (Police) adult conviction rate disparities Create working group with GO staff, CEC, COPS, Neigh. Dev: 7/zs If not funded, regroup and revise: 4/�1 Firefighter Critical Incident Training (Brain Health): 3/zs Project Use of Force and PEWS analysis Police TBD by Project Black Lives Matter: contributes PEWS and Use of Force data — include in Team NAACP towards annual report and review with DCPRC: addressing: 6/21 Equitable Poverty Youth Prevention Plan and adult arrest DCPRC Human Rights #/% of complaints Black Lives Matter: rate disparities Meet with NAACP on process: iz/zo resolved to NAACP Discuss Next Steps for Justice items satisfaction of with DCPRC, identify pros/cons: sz/zo parties, by Review best practices and compare with demographics pros/cons identified by DCPRC: 3/zs #/% of policies Address any legal limitations related to reviewed, revised, proposals: 4/zs and approved by Identify points of agreement and DCPRC disagreement and make recommendations to City Manager and Chair of NAACP: 6/zi Review PEWS and Use of Force data with DCPRC: 6/zl Work Session Update: 7/zi Request DCPRC assistance/bias interruption related to "neighbor profilin "concerns: 6/�1 Organization Goal 3: Advance Equity Through City Services and Community En a ement Strategy 3C: Equitable Fine and Fee Reform Responsible Departments: Health, City Attorney, Human Ri hts, Police, Public Works, Finance/Bud et, Water, Fire Community Key Actions &Timeline Project Performance Related FY�� Origination: Plan Equity Area: Coordination & Measures Budget Items with Community Economic Reporting (disaggregated by Engagement Wellbein race) Project Civil Fines and Fees Pilot Human Rights TBD by project AmeriCorps contributes Submit legislative proposals: si/zo team Community towards Submit budget items:ll/zo Outreach addressing: Community survey and focus groups: Coordinator median 3/zl (Leisure income Complete data gathering and analysis: Services) disparities 4/21 Identify racial equity issue/review data Consultant for on outcomes by race: 5/�i Equitable Fines & Identify potential pilot program and Fees Assessment policy changes: 7/�i (Human Rights) Initiate pilot program: g/�i Implement work with consultant & ad�ust pro�ect if funded: so/�1 Criminal Fines &Fees Police &City TBD by project Community Equitable Poverty Request data from State:ll/�o Attorney team Diversion & Prevention Plan Complete data gathering and analysis: Prevention 5/21 Coordinator Coordinate with County attorney and (Police) identify racial equity issue/review data on outcomes by race: 7/zs Community survey &focus groups: so/zs Develop proposals and policy changes for bud et: si/zl Organization Goal 3: Advance Equity Through City Services and Community En a ement Strategy 3D: Advocate for State and Federal Legislative Priorities to Advance Racial Equity Community Key Actions &Timeline Project Performance Related FYzz Origination: Plan Equity Area: Coordination & Measures Budget Items with Community Multiple Reporting (disaggregated by Engagement race) Project State: decriminalize marijuana; City Manager's Success rate Black Lives Matter: contributes mandatory minimum reform: iz/zo Office (Metro NAACP towards Federal: mandatory minimum reform; Coalition; IA Analysis of addressing: ex -offender re-entry support: iz/zo League of Impediments Youth/adult Cities) arrest and conviction rate disparities Project State: predatory mobile home parks; Black Lives Matter: contributes SOI pre-emption: sz/zo Friends of Fair towards Federal: fully fund HCV: iz/zo Housing addressing: Analysis of housing cost Impediments burden disparities Project State: adequate funding for ed; Black Lives Matter: contributes substitute teaching requirements: sz/zo NAACP towards Federal: public school funding sz/zo addressing: Grade Level Achievement; HS Graduation; post HS completion disparities Project State: Funding for 14-�4 y.o. Black Lives Matter: contributes employment; funding for small bus. Black Men towards dev.: i�/�o Coalition addressing: Federal: Increase federal minimum Analysis of Median wage; expand earned income tax Impediments income credits: sz/zo disparities Project State: minority impact statements: Black Lives Matter contributes sz/zo follow-up towards Federal: letter re: D,E,I EO submitted; conversations addressing: reauthorize voting rights act; address representation public charge rule: sz/zo disparities and discrimination Organization Goal 3: Advance Equity Through City Services and Community En a ement Strategy 3E: Mitigate the racially disparate impact of the pandemic Responsible Departments: Health, Human Ri hts, Fire, Police, En ineerin ,Library, Information Services, CE Team Community Key Actions &Timeline Project Performance Related FYzz Origination: Plan Equity Area: Coordination & Measures Budget Items with Community Multiple Reporting (disaggregated by Engagement race) Project Vaccination Plan with traditionally Human Rights #/%vaccinated, by contributes marginalized populations demographics towards Identify racial equity issue:l/zs addressing: Develop plan with community Life engagement: i/zi expectancy Implement plan: z/zi-5/zi disparities Review data on vaccinations by race: 6/zi Work session: 7/zi EMS Care Fire TBD by project Identify racial equity issue: z/zs team Review data on outcomes by race: z/zi Develop plan with community engagement: 4/zs Implement plan: 6/zs Evaluate outcomes and ad�ust: iz/zi Project Bee Branch Wi-Fi — Wi-Fi for census Information TBD by project Broadband Equitable Poverty contributes tracts i and 5 Services team Acceleration and Prevention Plan toward: Grade Identify racial equity issue: z/zs Universal Access level Review data on outcomes by race: z/zi CIP achievement Develop plan with community (Engineering); disparities engagement:4/zs Neighborhood Implement plan: 6/zs Broadband CIP Evaluate outcomes and adjust: sz/zi (Housin ) Organization Goal 3: Advance Equity Through City Services and Community Engagement Strategy 3F: Increase Engagement of communities of color and Immigrant and Refugee Communities with Government Responsible Departments: PIO, Human Ri hts, City Clerk, Finance/Bud et, Plannin ,Leisure Services Community Key Actions &Timeline Project Performance Related FYzz Origination: Plan Equity Area: Coordination & Measures Budget Items with Community Representation Reporting (disaggregated by Engagement race) Project Language Access Plan Human Rights TBD by project Analysis of contributes Identify racial equity issue: 7/zi team Impediments towards Review data on outcomes by race: 8/zi addressing: Develop plan with community engagement engagement:8/zs disparities with Implement plan: so/zs-4/zz government Board &Commission Recruitment and Clerk's Office #/% Retention Identify racial equity issue: z/zs representation on Review data on outcomes by race: 8/zi Boards & Commissions, by Develop plan with community demographics engagement: 1/zz Implement plan: 4/zz #/%Boards & Evaluate outcomes and adjust: sz/z3 Commissions taking equity actions Low -Mod park improvements Leisure Services Access to parks, FYzz CDBG 5- Identify racial equity issue: ongoing programs, and year CIP program Review data on outcomes by race: services by census annually tract Develop plan with community demographics engagement: annually Evaluate outcomes and adjust: ongoing so Or anization Goal 3: Advance Equity Throu h City Services and Community En a ement Strategy 3G: Develop Public Awareness of Racial Equity and Increase Culturally Relevant Programming Responsible Departments: Leisure Services, MFC, Human Ri hts, Library Community Key Actions &Timeline Project Performance Related FY�� Origination: Plan Equity Area: Coordination & Measures Budget Items with Community Education Reporting (disaggregated by Engagement race) Project Best Practices with Inclusive Human Rights # of participants contributes Dubuque: TBD towards: #/%with improved increased REAL Talk with Fountain of Youth: understanding DEI, community ii/zo —1/zi ICC concepts; #/% takin action leadership of equity Racial Equity Education Plan Human Rights # of participants Racial Equity Equitable Poverty activities TBD: Contingent on funding; include #/%with improved Education Plan Prevention Plan 3o-day Dubuque Equity Challenge; understanding DEI, (Human Rights) book discussions ICC concepts; #/% takin action Implementation of Equitable Poverty Human Rights TBD by Project Equity Metrics Equitable Poverty Prevention Plan in Collaboration with with Office of Team (Human Rights) Prevention Plan, Inclusive Dubuque Equity Profile Shared Office Shared Analysis of Update Prosperity, Prosperity (OSP) Impediments TBD: Contingent on funding and CFGD/Inclusive Dubuque data analyst Black Lives Matter: CFGD/Inclusive Dubuque Equity Profile (CMO) Black Men Process OSP office build Coalition, Friends out CIP (CMO) of Fair Housing OSP administrative assistant (CMO) Consultant support throw h si Public Works LLC (CMO) Project LS Recreation Needs Assessment Leisure Services #/%increase in Recreation contributes Contingent on funding minority Needs towards Identify Racial Inequities: Fall zi persons/organization Assessment CIP increased Launch RFP: sz/zs participation in (Leisure culturally Hire consultant: 4/zz programs and Services) relevant Community Engagement: Summer zz services programming Review engagement feedback by race: fall u Develop plan winter zz/z3 Implement plan: 7/�3 Evaluate outcomes and adjust: annually Scholarship program Identif racial a uit issue: on oin y q y� g g #/%Minority Current & FYzz Review data on outcomes by race: Applications O eratin P 9 annually #/%Redeemed for Budget ($z5,000 Evaluate outcomes and adjust: program types annually) annually Project STEP and STEP-UP Leisure Services #/% increase in contributes Identify racial equity issue: z/zi minority toward Review data on outcomes by race: z/zi participation in addressing Develop plan with community programs and educational engagement: 4/zi cultural events achievement Implement plan: 6/zi disparities Evaluate outcomes and ad�ust: so/�1 School ID as Library Card with DCSD Library TBD by project team Identify racial equity issue: TBD Review data on outcomes by race: TBD Develop &implement plan with community en a ement: TBD 1� Evaluate outcomes and ad�ust: TBD Or anization Goal 3: Advance Equity Throu h City Services and Community Engagement Strategy 3H: Expand Access to Safe, Affordable Housing, including homeownership Responsible Departments: Housin ,City Attorney Community Key Actions &Timeline Project Performance Related FY�� Origination: Plan Equity Area: Coordination Measures Budget Items with Community Housing &Reporting (disaggregated by Engagement race) Project HCV Acceptance Housing TBD by project Analysis of contributes Review data for racial equity impact: 6/zi Department team Impediments towards Develop plan with community addressing: engagement:6/zs Housing cost Implement plan: 7/zs-z/zz burden Evaluate results: 4/�� disparities Testing program City Attorney TBD by project Fair Housing Analysis of Identify racial equity issue:l/�1 team Testing Training Impediments Review data on outcomes by race: i/zi Program Develop plan with community (Housing) engagement: 6/zs Implement plan: g/�1-1�/�1 Low Income Tax Credit Housing Projects Housing TBD by project Analysis of Identify racial equity issue:l/�1 Department team Impediments Review data on outcomes by race: i/�i Develop plan with community engagement:l/zs Implement plan: �/�1-5/�1 Project Credit repair program Housing TBD by project Credit Repair contributes Identify racial equity issue Department team Program CIP towards Review data on outcomes by race (Housing) 13 addressing: Develop plan with community Home engagement ownership Implement plan disparities Evaluate and ad�ust �4