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Shelter + Care Program Annual Report to HUDMasterpiece on the Mississippi TO: The Honorable Mayor and City Council Members FROM: Michael C. Van Milligen, City Manager SUBJECT: Shelter + Care Program Annual Report DATE: October 26, 2010 Dubuque knerd AN- America city 1111 r 2007 Housing and Community Development Department Director David Harris recommends City Council approval of the Shelter + Care Program Annual Report that is required to be submitted to Housing and Urban Development (HUD). I concur with the recommendation and respectfully request Mayor and City Council approval. ' hael C. Van Milligen gen MCVM:jh Attachment cc: Barry Lindahl, City Attorney Cindy Steinhauser, Assistant City Manager David Harris, Housing and Community Development Department Director Masterpiece on the Mississippi TO: Michael Van Milli e, City Manager FROM: David Ha' Housing and Community Development Department SUBJECT: Shelter + Care Program Annual Report DATE: 25 October 10 Attached is the annual report for the Shelter Plus Care Program, required to be submitted to HUD. att Dubuque knetri A8- America City 1 1 e 2007 S +C is a `sponsor- based' rental assistance program, providing this assistance to homeless, disabled persons. Qualifying individuals and families are helped with rent, and also provided supportive services, in an attempt to stabilize persons experiencing chronic homelessness. Project Concern initially submitted the application to HUD, with the City of Dubuque as grantee, in 2008, as the "Phoenix Housing Program;" we are in the third year of a $536 000, 5 -year grant. Project Concern leases private apartments, then provides them to their homeless clients. Currently, the program is serving 13 clients. We have reviewed the reporting from Project Concern and approved the information as submitted. The action requested is the Mayor's required signature, certifying the accuracy of the report. U. S. Department of Housing and Urban Development Office of Community Planning and Development OMB Approval No. 2506 -0145 (exp. 11/30/2009) Annual Progress Report (APR) for Supportive Housing Program Shelter Plus Care and Section 8 Moderate Rehabilitation for Single Room Occupancy Dwellings (SRO) Program 1 HUD -40118 Grantee: City of Dubuque, IA Project Sponsor: Project Concern, Inc. Operating Year: (Circle the operating year being reported on) 01 02 03 04 05 06 07 08 09 010 011 012 013 014 015 016 017 018 019 020 Indicate if extension: ❑ Yes ® No Indicate if renewal: ❑ Yes ® No Previous Grant Numbers for this project: Supportive Housing Program (SHP) ❑ Transitional Housing ❑ Permanent Housing for Homeless Persons with Disabilities ❑ Safe Haven ❑ Innovative Supportive Housing ❑ Supportive Services Only ❑ HMIS Name & Title of the Person who can answer questions about this report: Jenny Manders Address: 1789 Elm Street, Suite B Dubuque, IA 52001 E -mail Address jmanders @project - concern.org Shelter Plus Care (S +C) ❑ Tenant -based Rental Assistance (TRA) ® Sponsor -based Rental Assistance (SRA) ❑ Project -based Rental Assistance (PRA) ❑ Single Room Occupancy (SRO) Signature & Date: x 2 HUD Grant or Project Number: IA26C601021 Project Name: Phoenix Housing Reporting Period: (month/day /year) . from: 07/01/2009 to: 06/30/2010 Section 8 Moderate Rehabilitation ❑ Single Room Occupancy (Sec. 8 SRO) Summary of the project: (One or two sentences with a description of population, number served and accomplishments this operating year) Phoenix Housing is a S +C program awarded to the City of Dubuque and sponsored by Project Concern, Inc. Phoenix Housing serves homeless, disabled persons and their families. During the first operating year, the policies, procedures, support service network, and extensive community -wide partnerships were formed. During the second year, a focus was places upon recruiting additional landlords to the program. This was successful and several more units were leased for a total of seven. Phone: (include area code) 563 - 557 -8331 x 113 Fax Number: (include area code) 563- 588 -3982 I hereby certify that all the information stated herein is true and accurate. Warning: HUD will prosecute false claims and statements. Conviction may result in criminal and /or civil penalties. (18 U.S.C. 1001, 1010, 1012; 31 U.S.C. 3729, 3802) Name & Title of Authorized Grantee Official: Mayor Roy Buol City of Dubuque x Name and Title of Authorized Project Sponsor Official: Signature &ate: Nancy Lewis, Executive Director Project Concern HUD -40118 Single Persons (from 2b, column 1) Projected Level Age Male Female Number of Families a. 62 and over 0 0 1 b. 51 -61 3 0 3 c. 31 -50 3 0 4 d. 18 -30 2 0 Number in the program on the last day of the operating year (a + b - c) = d e. 17 and under 0 0 Persons in Families (from 2b, columns 2 & 3) f. 62 and over 0 0 g. 51 - 61 1 0 h. 31 - 50 0 0 i. 18 - 30 0 2 j. 13 -17 0 0 k. 6 -12 0 1 1. 1 -5 0 1 m. Under 1 0 0 Part I: Project Progress 1. Projected Level of Persons to be served at a given point in time. (This information comes from the most recent CoC application.) 2. Persons Served during the operating year. 3. Project Capacity. 4. Non - homeless persons. This question is to be completed for Section 8 SRO projects. I How many income - eligible non - homeless persons were housed by the SRO program during the operating year? NA I 5. Age and Gender. Of those who entered the project during the operating year, how many people are in the following age and gender categories? 3 HUD -401 18 Projected Level Number of Singles Not in Families Number of Adults in Families Number of Children in Families Number of Families a. Number on the first day of the operating year 6 1 1 1 b. Number entering program during the operating year 8 3 2 2 c. Number who left the program during the operating year 4 1 1 1 d. Number in the program on the last day of the operating year (a + b - c) = d 10 3 2 2 Part I: Project Progress 1. Projected Level of Persons to be served at a given point in time. (This information comes from the most recent CoC application.) 2. Persons Served during the operating year. 3. Project Capacity. 4. Non - homeless persons. This question is to be completed for Section 8 SRO projects. I How many income - eligible non - homeless persons were housed by the SRO program during the operating year? NA I 5. Age and Gender. Of those who entered the project during the operating year, how many people are in the following age and gender categories? 3 HUD -401 18 Projected Level Number of Singles Not in Families Number of Adults in Families Number of Children in Families Number of Families a. Number on the last day (from 2d, columns 1 and 4) 10 ' 6 14 6 b. Number proposed in application (from 1 a, columns 1 and 4) 17 air c. Capacity Rate (divide a by b) = % 59 % m �� > 5:.1, � ,4, >; 33 Part I: Project Progress 1. Projected Level of Persons to be served at a given point in time. (This information comes from the most recent CoC application.) 2. Persons Served during the operating year. 3. Project Capacity. 4. Non - homeless persons. This question is to be completed for Section 8 SRO projects. I How many income - eligible non - homeless persons were housed by the SRO program during the operating year? NA I 5. Age and Gender. Of those who entered the project during the operating year, how many people are in the following age and gender categories? 3 HUD -401 18 Projected Level Number of Singles Not in Families Number of Adults in Families Number of Children in Families Number of Families a. Persons to be served at a given point in time 17 6 14 6 Part I: Project Progress 1. Projected Level of Persons to be served at a given point in time. (This information comes from the most recent CoC application.) 2. Persons Served during the operating year. 3. Project Capacity. 4. Non - homeless persons. This question is to be completed for Section 8 SRO projects. I How many income - eligible non - homeless persons were housed by the SRO program during the operating year? NA I 5. Age and Gender. Of those who entered the project during the operating year, how many people are in the following age and gender categories? 3 HUD -401 18 a. Non - housing (street, park, car, bus station, etc.) 2 2 Asian b. Emergency shelter 5 0 d. c. Transitional housing for homeless persons 4 White 13 d. Psychiatric facility* 1 g. Asian & White e. Substance abuse treatment facility* 0 0 i. f. Hospital* 0 Other Multi - Racial = <:` g. Jail /prison* 1 h. Domestic violence situation 0 b i. Living with relatives /friends 0 j. Rental housing 0 a. American Indian/Alaskan Native 0 b. Asian 0 c. Black/African American 0 d. Native Hawaiian /Other Pacific Islander 0 e. White 13 f. American Indian /Alaskan Native & White 0 g. Asian & White 0 h. Black/African American & White 0 i. American Indian /Alaskan Native & Black/African American 0 j. Other Multi - Racial 0 a. Mental illness 8 2 b. Alcohol abuse 2 0 c. Drug abuse 2 1 d. HIV /AIDS and related diseases 0 0 e. Developmental disability 0 0 f. Physical disability 1 0 g. Domestic violence 2 0 h. Other (please specify) 0 0 a. Hispanic or Latino 0 b. Non - Hispanic or Non - Latino 13 6a. Veterans Status. A veteran is anyone who has ever been on active military duty status. How many participants were veterans? 6b. Chronically homeless person. An unaccompanied homeless individual with a disabling condition who has either been continuously homeless for a year or more OR has had at least four (4) episodes of homelessness in the past three (3) years. To be considered chronically homeless a person must have been on the streets or in an emergency shelter (i.e. not transitional housing) during these stays. For further discussion of the definition of chronic homelessness, see Other Key Definitions under the General Instructions above. How many participants were chronically homeless individuals? 7. Ethnicity. How many participants are in the following ethnic categories? 8. Race. How many participants are in the following racial categories? 9b. How many of the participants are disabled? 10 11 1 2 9a. Special Needs. How many participants have the following? Participants may have more than one. If so, count them in all applicable categories. For each condition, also indicate the number that were chronically homeless. All Chronic 10. Prior Living Situation. Participants slept in the following places the week prior to entering. All Chronic 4 HUD -40118 11. Amount and Source of Monthly Income at Entry and at Exit. Of those participants who left during the operating year, how many participants were at each monthly income level and with each source of income? Also, please place the monthly income level and each source of income for chronically homeless persons in the second column of each chart. The number of participants in Chart A and B should be the same. Chronic All Chronic All Chronic All Chronic 5 HUD -40118 D. Income Sources at Exit a. Supplemental Security Income (SSI) 1 0 b. Social Security Disability Income (SSDI) 1 0 c. Social Security 0 0 d. General Public Assistance 0 0 e. Temporary Aid to Needy Families (TANF) 0 0 f. State Children's Health Insurance Program (SCHIP) 0 0 g. Veterans Benefits 0 0 h. Employment Income 2 0 i. Unemployment Benefits 0 0 j. Veterans Health Care 0 0 k. Medicaid 0 0 I. Food Stamps 4 0 m. Other (please specify): Getting Ahead Program 2 0 n. No Financial Resources 0 0 11. Amount and Source of Monthly Income at Entry and at Exit. Of those participants who left during the operating year, how many participants were at each monthly income level and with each source of income? Also, please place the monthly income level and each source of income for chronically homeless persons in the second column of each chart. The number of participants in Chart A and B should be the same. Chronic All Chronic All Chronic All Chronic 5 HUD -40118 C. Income Sources At Entry a. Supplemental Security Income (SSI) 1 0 b. Social Security Disability Income (SSDI) 1 0 c. Social Security 0 0 d. General Public Assistance 0 0 e. Temporary Aid to Needy Families (TANF) 0 0 f. State Children's Health Insurance Program (SCHIP) 0 0 g. Veterans Benefits 0 0 h. Employment Income 1 0 i. Unemployment Benefits 0 0 j. Veterans Health Care 0 0 k. Medicaid 0 0 1. Food Stamps 3 0 m.. Other (please specify): Getting Ahead Program 2 0 n. No Financial Resources 1 0 11. Amount and Source of Monthly Income at Entry and at Exit. Of those participants who left during the operating year, how many participants were at each monthly income level and with each source of income? Also, please place the monthly income level and each source of income for chronically homeless persons in the second column of each chart. The number of participants in Chart A and B should be the same. Chronic All Chronic All Chronic All Chronic 5 HUD -40118 B. Monthly Income at Exit a. No income 1 0 b. $1 -150 1 0 c. $151 - $250 0 0 d. $251 -$500 0 0 e. $501 - $1,000 3 0 f. $1001 - $1500 0 0 g. $1501- $2000 0 0 h. $2001 + 0 0 11. Amount and Source of Monthly Income at Entry and at Exit. Of those participants who left during the operating year, how many participants were at each monthly income level and with each source of income? Also, please place the monthly income level and each source of income for chronically homeless persons in the second column of each chart. The number of participants in Chart A and B should be the same. Chronic All Chronic All Chronic All Chronic 5 HUD -40118 A. Monthly Income at Entry . `: ~ a. No income 2 0 b. $1 -150 1 0 c. $151 - $250 0 0 d. $251- $500 0 0 e. $501 - $1,000 2 0 f. $1001 - $1500 0 0 g. $1501- $2000 0 0 h. $2001 + 0 0 11. Amount and Source of Monthly Income at Entry and at Exit. Of those participants who left during the operating year, how many participants were at each monthly income level and with each source of income? Also, please place the monthly income level and each source of income for chronically homeless persons in the second column of each chart. The number of participants in Chart A and B should be the same. Chronic All Chronic All Chronic All Chronic 5 HUD -40118 a. Left for a housing opportunity before completing program 0 0 b. Completed program 3 0 c. Non - payment of rent/occupancy charge 0 0 d. Non - compliance with project 0 0 e. Criminal activity / destruction of property / violence 1 0 f. Reached maximum time allowed in project 0 0 g. Needs could not be met by project 0 0 h. Disagreement with rules /persons 1 0 i. Death 0 0 j. Other (please specify) 0 0 k. Unknown /disappeared 0 0 a. Less than 1 month 0 0 b. 1 to 2 months 1 0 c. 3 - 6 months 0 0 d. 7 months - 12 months 3 0 e. 13 months - 24 months 1 0 f. 25 months - 3 years 0 0 g. 4 years - 5 years 0 0 h. 6 years - 7 years 0 0 i. 8 years - 10 years 0 0 j. Over 10 years 0 0 a. Less than 1 month 3 0 b. 1 to 2 months 2 1 c. 3 - 6 months 2 1 d. 7 months - 12 months 1 0 e. 13 months - 24 months 3 1 f. 25 months - 3 years 2 1 g. 4 years - 5 years 0 0 h. 6 years - 7 years 0 0 i. 8 years - 10 years 0 0 j. Over 10 years 0 0 12a. Of those participants who left during the operating year (from 2c, columns 1 and 2), how many were in the project for the following lengths of time? Also, please place the length of stay for chronically homeless persons who left during the operating year in the second column. All Chronic 12b. Length of Stay in Program. For those participants who did not leave during the operating year (from 2d, columns 1 and 2), how long have they been in the project? Also, please place the length of stay for chronically homeless persons who did not leave during the operating year in the second column. All Chronic 13. Reasons for Leaving. Of those participants who left the project during the operating year (from 2c, columns 1 and 2), how many left for the following reasons? If a participant left for multiple reasons, include only the primary reason. The total number of participants in the first column ( "All") should equal the number of participants in question 2c, columns 1 and 2. Also, please place the primary reason for chronically homeless persons who left the project during the operating year in the second column. All Chronic 6 HUD -40118 PERMANENT (a -h) a. Rental house or apartment (no subsidy) 2 0 b. Public Housing 0 0 c. Section 8 0 0 d. Shelter Plus Care 0 0 e. HOME subsidized house or apartment 0 0 f. Other subsidized house or apartment 1 0 g. Homeownership 0 0 h. Moved in with family or friends 0 0 TRANSITIONAL (i j) i. Transitional housing for homeless persons 0 0 j. Moved in with family or friends 0 0 INSTITUTION (k -m) k. Psychiatric hospital 0 0 1. Inpatient alcohol or other drug treatment facility 0 0 m. Jail /prison 1 0 EMERGENCY SHELTER (n) n. Emergency shelter 0 0 OTHER (o -q) o. Other supportive housing 0 0 p. Places not meant for human habitation (e.g. street) 0 0 q. Other (please specify) 0 0 UNKNOWN r. Unknown 1 0 a. Outreach 0 0 b. Case management 5 0 c. Life skills (outside of case management) 2 0 d. Alcohol or drug abuse services 2 0 e. Mental health services 5 0 f. HIV /AIDS - related services 0 0 g. Other health care services 2 0 h. Education 0 0 i. Housing placement 0 0 j. Employment assistance 1 0 k. Child care 1 0 1. Transportation 2 0 m. Legal 0 0 n. Other (please specify) 0 0 14. Destination. Of those participants who left during the operating year (from 2c, columns 1 and 2), how many left for the following destination? Also, please place the destination of chronically homeless persons who left during the operating year in the second column. All Chronic 15. Supportive Services. Of those participants who left during the operating year (from 2, columns 1 and 2), how many received the following supportive services during their time in the project? Also, please place the supportive services received for chronically homeless participants who left during the operating year in the second column. Participants may have received multiple services and all services should be reported in the table. All Chronic 7 HUD -40118 16. Overall Program Goals. Under objectives, list your measurable objectives for this operating year (from your application, Technical Submission, or APR) for each of the three goals listed below. Under Progress, describe your progress in meeting the objectives. Under Next Operating Year's Objectives, specify the measurable objectives for the next operating year. a. Residential Stability (System -Level Outcome) Objectives: Increase the number of housing units available for S +C participants from seven (7) to fifteen (15) units. (System -Level Outcome). Progress: This objective is unmet as only thirteen (13) S +C units were leased during this operating year. (See problems and or changes instituted in operating year) Next Operating Year's Objectives: Increase the number of housing units available for S +C participants from thirteen (13) to twenty -three (23) units. (System -Level Outcome). Currently we have 15 units leased, we have dedicated one staff person to the program, which has helped the program grow and prosper. b. Increased Skills or Income (Client -Level Outcome) Objectives: 1) To have 30% of the S +C participants receiving income and 2) to have those not receiving income, enrolled in a training or educational program or applying for disability. Progress: Seven (7) of the thirteen (13) participants received income while in the program, that is 54% of all program participants. Of the other six (6) participants, two (2) are in the process for applying for disability and (2) are involved with the Getting Ahead, Getting By educational program. Next Operating Year's Objectives: To have 60% of the S +C participants receiving income and 2) to have those not receiving income, enrolled in a training or educational program or applying for disability. c. Greater Self- determination (System Level Outcome) Objectives: Increase the number of support service providers for shelter plus care participants from four (4) to five (5). (System Level Outcome) Progress: This objective has been met as Project Concern has five (5) service providers, Dubuque Community Y Domestic Violence Program, Hillcrest Family Services, Substance Abuse Services Center, Dubuque County VA Clinic, and Dubuque County Vocational Rehab, continue to offer services to S +C participants. Next Operating Year's Objectives: Increase the number of support service providers for shelter plus care participants from five (5) to six (6). (System Level Outcome) 17. Beds. SHP recipients answer 17a. S +C recipients answer 17b. SRO recipients answer 17c. (SHP -SSO projects do not complete this question) b. S+C. How many beds and dwelling units were being assisted with project funds at the end of the operating year? (Include beds for all participants, other family members, and care givers.) Number of Beds: 8 Number of Dwelling Units: 7 Part II: Financial Information 18. Supportive Services. 8 HUD -40118 For Shelter Plus Care (S +C), this exhibit tracks the supportive services match requirement. Specify the value of supportive services from all sources that can be counted as match that all homeless persons received during the operating year. (S +C grantees should keep documentation on file, including source, amount, and type of supportive services.) 9 HUD -40118 Supportive Services Dollars a. Outreach b. Case management $12,355 c. Life skills (outside of case management) $5,667 d. Alcohol and drug abuse services $2,777 e. Mental health services $15,224 f. AIDS - related services g. Other health care services h. Education i. Housing placement j. Employment assistance $579 k. Child care 1. Transportation m. Legal n. Other (please specify) $ o. TOTAL (Sum of a through n) $36,602 Cumulative amount of match provided to date for the Shelter Plus Care Program under this grant $56,611.33 For Shelter Plus Care (S +C), this exhibit tracks the supportive services match requirement. Specify the value of supportive services from all sources that can be counted as match that all homeless persons received during the operating year. (S +C grantees should keep documentation on file, including source, amount, and type of supportive services.) 9 HUD -40118 19. Supportive Housing Program: Leasing, Supportive Services, Operating Costs, HMIS Activities and Administration All grantees receiving funding under the Supportive Housing Program must complete these charts each operating year. For expansion projects: If SHP grant funds are for the expansion of a pre- existing homeless facility, only the people and expenditures for the additional expansion may be included, as in the original application or any grant amendments. Documentation of resources used is not required to be submitted with this report but should be kept on file for possible inspection by HUD and Auditors. Do not include any expenditures made before the SHP grant was executed. Summary of Expenditures. Enter the amount of SHP grant funds and cash match expended during the operating year for each activity. This table should add up both horizontally and vertically. The SHP supportive services total should be the same as the SHP supportive services in Question 18. Note: Payments of principal and interest on any loan or mortgage may not be shown as an operating expense. Sources of Cash Match. Enter the sources of cash identified in the Cash Match column, above, in the following categories. Use additional sheets, as necessary. a. b. c. d. Grantee /project sponsor cash Local government (please specify) State government (please specify) Federal government (please specify) Community Development Block Grant (CDBG) Amount 10 HUD -40118 SHP Funds Cash Match Total Expenditures a. Leasing b. Supportive Services c. Operating Costs d. HMIS Activities e. Administration f. Total 19. Supportive Housing Program: Leasing, Supportive Services, Operating Costs, HMIS Activities and Administration All grantees receiving funding under the Supportive Housing Program must complete these charts each operating year. For expansion projects: If SHP grant funds are for the expansion of a pre- existing homeless facility, only the people and expenditures for the additional expansion may be included, as in the original application or any grant amendments. Documentation of resources used is not required to be submitted with this report but should be kept on file for possible inspection by HUD and Auditors. Do not include any expenditures made before the SHP grant was executed. Summary of Expenditures. Enter the amount of SHP grant funds and cash match expended during the operating year for each activity. This table should add up both horizontally and vertically. The SHP supportive services total should be the same as the SHP supportive services in Question 18. Note: Payments of principal and interest on any loan or mortgage may not be shown as an operating expense. Sources of Cash Match. Enter the sources of cash identified in the Cash Match column, above, in the following categories. Use additional sheets, as necessary. a. b. c. d. Grantee /project sponsor cash Local government (please specify) State government (please specify) Federal government (please specify) Community Development Block Grant (CDBG) Amount 10 HUD -40118 e. f. g. h. Foundations (please specify) Private cash resources (please specify) Occupancy charge / fees Total 11 HUD -40118 20. Supportive Housing Program: Acquisition, Rehabilitation, and New Construction All grantees that received SHP funds for acquisition, rehabilitation, or new construction must complete these charts in the year one APR only. This exhibit will demonstrate to HUD that the grantee has contributed enough cash to at least equally match the amount of SHP funds spent for acquisition, rehabilitation, or new construction. Documentation that matching funds were provided is not required to be submitted with this report but should be kept on file for possible inspection by HUD and Auditors. Summary of Expenditures. Enter the amount of SHP grant funds and cash match expended during the operating year for each activity. Cash Match. Enter the sources of cash identified in the Cash Match column, above, in the following categories. Use additional sheets, as necessary. a. b. c. d. e. f. g. h. Grantee /project sponsor cash Local government (please specify) State government (please specify) Federal government (please specify) Community Development Block Grant (CDBG) Foundations (please specify) Private cash resources (please specify) Occupancy charge/ fees Total Amount 12 HUD -40118 SHP Funds Cash Match Total Expenditures a. Acquisition b. Rehabilitation c. New construction d. Total 20. Supportive Housing Program: Acquisition, Rehabilitation, and New Construction All grantees that received SHP funds for acquisition, rehabilitation, or new construction must complete these charts in the year one APR only. This exhibit will demonstrate to HUD that the grantee has contributed enough cash to at least equally match the amount of SHP funds spent for acquisition, rehabilitation, or new construction. Documentation that matching funds were provided is not required to be submitted with this report but should be kept on file for possible inspection by HUD and Auditors. Summary of Expenditures. Enter the amount of SHP grant funds and cash match expended during the operating year for each activity. Cash Match. Enter the sources of cash identified in the Cash Match column, above, in the following categories. Use additional sheets, as necessary. a. b. c. d. e. f. g. h. Grantee /project sponsor cash Local government (please specify) State government (please specify) Federal government (please specify) Community Development Block Grant (CDBG) Foundations (please specify) Private cash resources (please specify) Occupancy charge/ fees Total Amount 12 HUD -40118 HMIS Activities Only Dollars Central Server(s) Personal Computers and Printers Networking Security Subtotal Software / User Licensing Software Installation Support and Maintenance Supporting Software Tools Subtotal Training by Third Partids Hosting / Technical Services Programming: Customization Programming System Interface Programming. Data Conversion Security Assessment and Setup On -line Connectivity (Internet Access) Facilitation Disaster and Recovery Subtotal Project Management / Coordination Data Analysis Programming Technical Assistance and Training Administrative Support Staff Subtotal Space Costs Operational Costs Total FOR HMIS ACTIVITIES ONLY 21. For Supportive Housing (SHP) — HMIS Activities This exhibit provides information to HUD on how SHP -HMIS funding for supportive services was spent during the operating year. Enter the amount of SHP -HMIS funding spent on these activities. 13 HUD -40118 Describe any problems and/or changes implemented during the operating year. In May of 2010, Project Concern hired a staff person to coordinate the Phoenix Housing Program exclusively. Project Concern feels having one person dedicated to the program would allow the program to serve clients more effectively and allow the program to meet its goals. Technical Assistance and Recommendations Based on your experience during the last year, are there any areas in which you need technical advice or assistance? If so, please describe. Describe any problems and /or changes implemented during the operating year. Technical Assistance and Recommendations Based on your experience during the Last year, are there any areas in which you need technical advice or assistance? If so, please describe. 14 HUD -40118