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3 3 11 Operation New View Purchase of Services Budget RequestNovember 12, 2010 Jennifer Larson Budget Director City of Dubuque 50 West 13 Street Dubuque, IA 52001 -4864 Subject: FY2012 Purchase of service budget request of $31,727 Dear Jennifer: ' Thank you for your letter of October 5, 2010, requesting submittal of our purchase of service funding request for the City of Dubuque's fiscal year 2012 budget. Enclosed please find our agency work plan, description of programs, budget information and other materials. OUR BUDGET REQUEST TO THE CITY OF DUBUQUE IS $31,727 Operation: New View Community Action Agency is requesting $31,727 in local funding support from the City of Dubuque to support our services to Dubuque's low- income population for the next fiscal year budget. This amount represents support of 554 per capita for the City's population of 57,686. The average support provided by cities in our 3- county service area is 464 per capita. The City of Dubuque's current support is just 334 per capita. SERVICE TO 16% OF DUBUQUE'S CITIZENS — 7% INCREASE During the past year, our agency has served 9,242 Dubuque residents in 3,817 households. This is an increase of 7% over the previous year. In spite of continued flat funding which fails to meet the every - growing needs of the low- income community, we continue to serve more Dubuque citizens each year. In fact, our agency served 16% of Dubuque's total population. The client characteristics of the population served and the types of services provided are attached for your review. 96% OF DUBUQUE'S POVERTY POPULATION SERVED There are a total of 5,152 people in Dubuque that have family incomes below the federal poverty level. That is 8.9% of the city's population of 57,686. We served 4,942 or 9696 of these individuals during the past year. Some 40% of these citizens had incomes that were even below one -half of the federal poverty level, the poorest of the poor. Most of the programs that our agency administers uses up to 150% of the federal poverty level to income qualify participants. That population group represents 9,630 individuals or 16.7% of the city's residents. We served 7,971 or 83% of these individuals through our programs last year. � `o ti W 1 , �� A ction agency Helping People Changing Lives. ❑ Central Office 1473 Central Avenue Dubuque, Iowa 52001 -4853 (563) 556 -5130 . FAX (563) 556 -4402 ❑ Dubuque County Outreach Center 1473 Central Avenue Dubuque, Iowa 52001 -4853 (563) 556 -5130 FAX (563) 556 -4402 ❑ Delaware County Outreach Center 721 South 5th Street, Suite B P.O. Box 443 Manchester, Iowa 52057 -0443 (563) 927 -4629 FAX (563) 927 -5818 ❑ Jackson County . Outreach Center 904 East Quarry Maquoketa, Iowa 52060 (563) 652 -5197 . FAX (563) 652 -5198 ❑ Child e'r Adult Care Food Program Office 750 5th Street NW Dyersville, Iowa 52040 (563) 875 -7452 FAX (563) 875 -7452 Member: Iowa Community Action Association Region V11 Association of Community Action Agencies Community Action Partnership (National Association) Operation: New View Community Action Agency Serving the people of Dubuque, Delaware and Jackson Counties in Iowa Visit us on the web at: www.operationnewview.org An Rqual Opportunity Employer and Service Provider 1 Jennifer Larson, Budget Director November 12, 2010 Page 2 ECONOMIC DEVELOPMENT E.I.T.C. INITIATIVE BRINGS $662,204 TO CITY This past year, our agency txgain gave leadership to an initiative in the City of Dubuque to provide outreach services for the federal Eamed Income Tax Credit (EITC). This effort targets education about EITC to low- income working families, and offers free tax preparation services. The IRS estimates that in Dubuque some 1.1 million of EITC goes unclaimed each year by qualified families. This initiative seeks to assist in bringing those.dollars into the Dubuque community to assist low- income families. Last year this effort completed 2,003 tax returns and brought $662,204 in EITC to city residents. In the 7 years that our agency has coordinated this program, over $3.3 million in EITC returns have been provided to Dubuque citizens. HEATING ASSISTANCE TOTALS $1,777,55o During the past year, our agency provided $1,777,550 in heating assistance to 3,029 households in the City of Dubuque. This included federal assistance along with state funding and locally donated funds from our "Keep Our Neighbors Warm Fund." This represents a 10% increase over last year. WEATHERIZATION ASSISTANCE TOTALS $497,036 Our agency also provided weatherization assistance to 85 homes in Dubuque totaling $497,036. This was a 75.2% increase over last year. 'An average first -year energy savings resulting from weatherization measures is $487 per home. For those 85 homes, this resulted in energy savings of $41,395 during the first year. DUBUQUE WEATHERIZATION CHALLENGE ASSISTS 70 HOUSEHOLDS On October 23, 2010, our agency partnered with other Dubuque organizations to weatherize 70 homes of Dubuque's elderly, disabled and low- income citizens. Some 325 volunteers provided the weatherization measures to make these homes more energy efficient and save them money on their winter heating bills. Over $6,200 in supplies were provided, about $58 per home, to complete the project. During the past 4 years, this huge volunteer project has weatherized 395 Dubuque homes. AGENCY CORRELATION TO CITY COUNCIL GOALS AND PRIORITIES Our agency's mere existence, as well as the programs we conduct, are an excellent fit with many of the City Council's goals and priorities. A key goal is Partnering For A Better Dubuque. Our agency exists as a partnership that operates and achieves results through a vast network of partnerships including programs of the Community Foundation of Greater Dubuque. The sole purpose of these collaborations are to create a better Dubuque by serving low- income citizens, a population that is prone to miss out on the good life of Dubuque due to economic hardship. We are able to leverage a small amount of local dollars into over $5 million of assistance to Dubuque. We are actively engaged in Workforce Development and programs such as Project HOPE. In addition to employing nearly 100 people, we counsel and refer low- income citizens through workforce initiatives and advocacy. We are involved in provision of employment related scholarships and internships and teaching financial literacy. Our agency contributes to Sustainability and a Green Community through our energy conservation educational efforts as well as our residential weatherization program and high - profile events such as the Dubuque Weatherization Challenge. We are an active and participating force in the Washington Neighborhood as well as other Dubuque neighborhoods. The principles of Every Child /Every Promise are nothing new to our agency. Our Head Start program has existed for over 40 years in the City of Dubu • ue. This ea . . 1 • 1 • • • • • •� •, • •• • •. -. - • low- income children and their families in 9 centers in Dubuque. We effectively provide The Five Promises of Caring Adults, Safe Places, Healthy Start, Effective Education and Opportunities to Help Others. Jennifer Larson, Budget Director November 12, 2010 Page 3 THE CITY'S SUPPORT IS CRITICAL As you know, our agency was created and continues to exist and operate as a public (not private) agency undera 28E Agreement. This agreement was signed by and between Dubuque County, Delaware County, Jackson County, and the City of Dubuque. These four local government entities all executed this agreement in to create an agency which would provide a unified and coordinated effort to serve • the needs of low- income people through the community action program. As a result, millions of dollars have been mobilized in federal, state, local and private funds to fight poverty in the area. In essence, our agency is a department of the local governments that created us, and who have a stake in making sure that our agency has the resources to continue to provide services to local low- income citizens. Our agency must be able to rely on and expect the continued support of our "creators" to carry out the mission with which we have been charged and for which we were created. In addition, the City of Dubuque maintains three (3) seats on our Board of Directors to provide oversight of the agency. As your local community action agency, Operation: New View has been providing services to Dubuque residents since 1974. Our mission is to help low- income citizens achieve self - sufficiency. Our agency is dependent upon local funding because our fund raising options are limited by our public status. Local funding support from the City of Dubuque is crucial to our agency both as a demonstration of local support for our programs and as the only source of funding which we have for maintaining positive cash flow and providing outreach services not provided by grants or other sources of income. Please contact us if you need additional information. We would be glad to meet with you in person to explain our programs, and services and answer any questions you may have. Again, our thanks for your support. Sincerely, OPERATION: NEW VIEW COMMUNITY / ION AGE CY OS/ M. Tho ' a ovall, CCAP Executiv - Director OPERATION: NEW VIEW COMMUNITY ACTION AGENCY NV II 4 COmm wu'fj/ t4 ction agency Helping People. Changing lives. OUR MISSION STATEMENT The mission of Operation: New View Community Action Agency is to mobilize federal, state and local resources within Dubuque, Delaware and Jackson counties to focus on planning and operating programs designed to eliminate poverty by serving the needs of low- income people and providing them with the opportunities, motivation, skills and knowledge to become self- sufficient and to reach their full potential. THE PROMISE OF COMMUNITY ACTION Community Action changes people's lives, embodies the spirit of hope, improves communities, and makes America a better place to live. We care about the entire community and -we arc dedicated to helping people help themselves and each other. V. CLIENT CHARACTERISTICS A. Total unduplicated number of persons for whom characteristics were obtained 9242 B. Total unduplicated number of families containing one or more persons served 3817 1. Gender a. Male b. Female c. Unknown/Not Given 2. Age a. 0 -3 b. 4-5 c. 6 -11 d. 12 -17 e. 18 -23 f. 24 -34 g. 35-44 h. 45 -54 i. 55 -69 j. 70+ k. Unknown/Not Reported 3. Ethnicity/Race a. Hispanic/Latino b. Not Hispanic/Latino c. Unknown/Not Reported a. Black/African American b. White c. American Indian/Alaskan Native d. Asian e. Native Hawaiian/Pacific Islander £ Multi-race (2 or more of above) g. Other h. Unknown/Not Reported 4. Education (age 24 +) a. 0 -8th grade b. 9-12 grade/non - graduate c. High school graduate/GED d. 12+ some post secondary e. 2 or 4 year graduate f. Non HS grad/GED g. Unknown/Not Reported 5. Other characteristics a. Health Insurance b. Disabled c. Veteran 6. Family Type a. Single parent/female b. Single parent/Male c. Two - parent household d. Single person e. Two Adults /no children F. Other g. Unknown/Not Reported Quarter 850 1049 0 Quarter • 213 135 258 198 187 325 210 225 104 44 0 Quarter 38 1562 299 450 1297 3 25 24 81 18 1 Quarter 583 288 513 148 51 11 116 Quarter 1424 494 . 32 Quarter 200 16 161 251 114 0 0 Year to Date* 4074 5167 1 Year to Date* 844 534 1340 1065 823 1465 1022 1018 653 477 1 Year to Date* , 243 7230 1769 1599 6997 19 55 111 313 108 40 Year to Date* 2949' 1210 2453 906 419 67 478 Year to Date 6972 2292 151 Year to Date ** 879 104 800 1550 484 0 0 7. Family size a. One b. Two c. Three d. Four e. Five f Six g. Seven - h. Eight+ i. Unknown/NotReported 8. Sources of Family Income a. No income b. AFDC/FIP/TANF c. SSI d. Social Security e. Pension £ General Assistance g. Unemployment Insurance h. Employment + other sources i. Employment only £ Other k. Unduplicated #'of Families Reporting Income Source ** 9. Level of Family Income (% of BITS Guideline) a. Up to 50% b. 51 to 75% c. 76% to 100% d. 101% to 125% e. 126% to 150% f 151% to 175% g. 176% to 200% h. 201% and over i. Unknown/Not Reported 10. Housing a. Own/Buy b. Rent c. Homeless d. Other e. Unknown/Not Reported Other characteristics a. Receive Food Stamps b. Farmer c. Migrant farmworker d. Seasonal fannworker Quarter Year to Date ** 252 1555 165 " 773 140 600 91 415 52 270 27 134 11 45 4 25 0 0 Quarter Year to Date 68 211 93 329 155 632 159 1130 16 192 0 0 36 249 87 439 277 1471 7 54 702 3656 Quarter Year to Date ** 270 931 143 618 131 745 77 612 65 526 37 244 11 78 8 63 0 0 Quarter Year to Date ** 136 1257 578 2486 4 15 24 59 0 0 Quarter Year to Date 460 1909 0 8 1 5 1 3 * The sum of this category should not exceed the value of Item V. A ** The sum of this category should not exceed the value of Item V. B. Dubuque 2 • Program Activity Summary Report 03- Nov -10 Program activity from: 01- Oct -09 thru: 30- Sep -10 Program(s) selected:. ALL Activity Type(s): ALL County(s): ALL Town(s): DUBUQUE Service(s) Provide d: ALL Site(s): ALL Service(s): ALL ARRA Funding: ALL Program Households served Individuals served Units of service 513 A & R BUDGET COUNSELING 402 1136 383 541 A & R Crisis Application 472 1383 618 543 A & R Customer Advocacy 455 1300 492 542 A & R Vendor Negotiation 415 1201 552 510 A&R CONSERVATION EDUCATION 3286 8085 3625 512 A &R NEEDS ASSESSMENT 428 1257 416 919 ALLIANT HOMETOWN 306 884 315 002 ARRA STIMULUS 243 629 251 526 Black Hills Care 42 121 42 087 Catholic Charities 208 209 221 139 CLIENT ADVOCATE 728 743 755 158 CLOTHING 2 2 2 162 COATS FOR KIDS 1 1 1 920 DARP 1 5 1 082 EFSP 1 1 1 918 EMBRACE IOWA 14 25 15 157 EMERGENCY ASSISTANCE FUND 80 81 86 917 EMERGENCY FOOD 32 81 81 08 FANS /AIR CONDITIONING 493 494 495 099 FOOD PANTRIES /SHELVES 748 780 1468 168 Green Family Funds 114 199 151 024 HEAD START 75 79 76 159 HOUSEHOLD FURNISHINGS 5 5 5 079 HOUSING ADVOCACY 141 141 136 160 HYGIENE PRODUCTS 30 31 32 080 I & -R HOUSING 4 4 1 020 I& R EDUCATION 1 • 1 0 167 I& R HEALTH 3 3 1 114 I& R LINKAGES 1 1 1 097 I& R NUTRITION 4 4 3 066 l&R EMERGENCY SERVICES 1 1 0 169 KEEP OUR NEIGHBOR WARM 13 31 13 161 KEY CARD PROGRAM 4 7 7 916 Lifeline Program 1381 1381 1379 084 LIHEAP APPLICATION 3255 3258 3353 54U Low Cost E.E. Measures 14 37 14 922 OTHER AGENCIES 69 69 79 053 QUANTEC ENERGY SAVINGS KITS 14 40 14 527 Recare 12 37 13 Wednesday, November 03, 2010 Page 1 of 2 Program Activity Summary Report Program _ Households served Individuals served - Units of service 164 RENT/MORGAGE PAYMENTS 2 2 2 060 *SCHOOL SUPPLIES 33 . •45 40 035 SELF -HELP 1 1 0 049 TAX & RENT REBATE 108 110 114 051. WEATHERIZATION -DOE 3240 3242 3317 Wednesday, November 03, 2010 Page 2 of 2