3 3 11 Operation New View Purchase of Services Budget RequestNovember 12, 2010
Jennifer Larson
Budget Director
City of Dubuque
50 West 13 Street
Dubuque, IA 52001 -4864
Subject: FY2012 Purchase of service budget request of $31,727
Dear Jennifer: '
Thank you for your letter of October 5, 2010, requesting submittal of our purchase of
service funding request for the City of Dubuque's fiscal year 2012 budget. Enclosed
please find our agency work plan, description of programs, budget information and
other materials.
OUR BUDGET REQUEST TO THE CITY OF DUBUQUE IS $31,727
Operation: New View Community Action Agency is requesting $31,727 in local funding
support from the City of Dubuque to support our services to Dubuque's low- income
population for the next fiscal year budget. This amount represents support of 554 per
capita for the City's population of 57,686. The average support provided by cities in our
3- county service area is 464 per capita. The City of Dubuque's current support is just 334
per capita.
SERVICE TO 16% OF DUBUQUE'S CITIZENS — 7% INCREASE
During the past year, our agency has served 9,242 Dubuque residents in 3,817
households. This is an increase of 7% over the previous year. In spite of continued flat
funding which fails to meet the every - growing needs of the low- income community, we
continue to serve more Dubuque citizens each year. In fact, our agency served 16% of
Dubuque's total population. The client characteristics of the population served and the
types of services provided are attached for your review.
96% OF DUBUQUE'S POVERTY POPULATION SERVED
There are a total of 5,152 people in Dubuque that have family incomes below the federal
poverty level. That is 8.9% of the city's population of 57,686. We served 4,942 or 9696
of these individuals during the past year. Some 40% of these citizens had incomes that
were even below one -half of the federal poverty level, the poorest of the poor. Most of
the programs that our agency administers uses up to 150% of the federal poverty level
to income qualify participants. That population group represents 9,630 individuals or
16.7% of the city's residents. We served 7,971 or 83% of these individuals through our
programs last year.
� `o ti W 1 , ��
A ction
agency
Helping People Changing Lives.
❑ Central Office
1473 Central Avenue
Dubuque, Iowa 52001 -4853
(563) 556 -5130 .
FAX (563) 556 -4402
❑ Dubuque County
Outreach Center
1473 Central Avenue
Dubuque, Iowa 52001 -4853
(563) 556 -5130
FAX (563) 556 -4402
❑ Delaware County
Outreach Center
721 South 5th Street, Suite B
P.O. Box 443
Manchester, Iowa 52057 -0443
(563) 927 -4629
FAX (563) 927 -5818
❑ Jackson County
. Outreach Center
904 East Quarry
Maquoketa, Iowa 52060
(563) 652 -5197 .
FAX (563) 652 -5198
❑ Child e'r Adult Care
Food Program Office
750 5th Street NW
Dyersville, Iowa 52040
(563) 875 -7452
FAX (563) 875 -7452
Member:
Iowa Community
Action Association
Region V11 Association
of Community Action
Agencies
Community Action
Partnership
(National Association)
Operation: New View
Community Action Agency
Serving the people of Dubuque, Delaware and Jackson Counties in Iowa
Visit us on the web at: www.operationnewview.org
An Rqual Opportunity Employer and Service Provider
1
Jennifer Larson, Budget Director
November 12, 2010
Page 2
ECONOMIC DEVELOPMENT E.I.T.C. INITIATIVE BRINGS $662,204 TO CITY
This past year, our agency txgain gave leadership to an initiative in the City of Dubuque to provide
outreach services for the federal Eamed Income Tax Credit (EITC). This effort targets education about
EITC to low- income working families, and offers free tax preparation services. The IRS estimates that in
Dubuque some 1.1 million of EITC goes unclaimed each year by qualified families. This initiative seeks to
assist in bringing those.dollars into the Dubuque community to assist low- income families. Last year this
effort completed 2,003 tax returns and brought $662,204 in EITC to city residents. In the 7 years that our
agency has coordinated this program, over $3.3 million in EITC returns have been provided to Dubuque
citizens.
HEATING ASSISTANCE TOTALS $1,777,55o
During the past year, our agency provided $1,777,550 in heating assistance to 3,029 households in the City
of Dubuque. This included federal assistance along with state funding and locally donated funds from our
"Keep Our Neighbors Warm Fund." This represents a 10% increase over last year.
WEATHERIZATION ASSISTANCE TOTALS $497,036
Our agency also provided weatherization assistance to 85 homes in Dubuque totaling $497,036. This was
a 75.2% increase over last year. 'An average first -year energy savings resulting from weatherization
measures is $487 per home. For those 85 homes, this resulted in energy savings of $41,395 during the first
year.
DUBUQUE WEATHERIZATION CHALLENGE ASSISTS 70 HOUSEHOLDS
On October 23, 2010, our agency partnered with other Dubuque organizations to weatherize 70 homes
of Dubuque's elderly, disabled and low- income citizens. Some 325 volunteers provided the weatherization
measures to make these homes more energy efficient and save them money on their winter heating bills.
Over $6,200 in supplies were provided, about $58 per home, to complete the project. During the past 4
years, this huge volunteer project has weatherized 395 Dubuque homes.
AGENCY CORRELATION TO CITY COUNCIL GOALS AND PRIORITIES
Our agency's mere existence, as well as the programs we conduct, are an excellent fit with many of the City
Council's goals and priorities. A key goal is Partnering For A Better Dubuque. Our agency exists as a
partnership that operates and achieves results through a vast network of partnerships including programs
of the Community Foundation of Greater Dubuque. The sole purpose of these collaborations are to create
a better Dubuque by serving low- income citizens, a population that is prone to miss out on the good life
of Dubuque due to economic hardship. We are able to leverage a small amount of local dollars into over
$5 million of assistance to Dubuque.
We are actively engaged in Workforce Development and programs such as Project HOPE. In addition to
employing nearly 100 people, we counsel and refer low- income citizens through workforce initiatives and
advocacy. We are involved in provision of employment related scholarships and internships and teaching
financial literacy.
Our agency contributes to Sustainability and a Green Community through our energy conservation
educational efforts as well as our residential weatherization program and high - profile events such as the
Dubuque Weatherization Challenge. We are an active and participating force in the Washington
Neighborhood as well as other Dubuque neighborhoods.
The principles of Every Child /Every Promise are nothing new to our agency. Our Head Start program has
existed for over 40 years in the City of Dubu • ue. This ea . .
1 • 1 • • • • •
•� •, • •• • •. -. - •
low- income children and their families in 9 centers in Dubuque. We effectively provide The Five Promises
of Caring Adults, Safe Places, Healthy Start, Effective Education and Opportunities to Help Others.
Jennifer Larson, Budget Director
November 12, 2010
Page 3
THE CITY'S SUPPORT IS CRITICAL
As you know, our agency was created and continues to exist and operate as a public (not private) agency
undera 28E Agreement. This agreement was signed by and between Dubuque County, Delaware County,
Jackson County, and the City of Dubuque. These four local government entities all executed this
agreement in to create an agency which would provide a unified and coordinated effort to serve
• the needs of low- income people through the community action program. As a result, millions of dollars
have been mobilized in federal, state, local and private funds to fight poverty in the area.
In essence, our agency is a department of the local governments that created us, and who have a stake
in making sure that our agency has the resources to continue to provide services to local low- income
citizens. Our agency must be able to rely on and expect the continued support of our "creators" to carry
out the mission with which we have been charged and for which we were created. In addition, the City
of Dubuque maintains three (3) seats on our Board of Directors to provide oversight of the agency.
As your local community action agency, Operation: New View has been providing services to Dubuque
residents since 1974. Our mission is to help low- income citizens achieve self - sufficiency. Our agency is
dependent upon local funding because our fund raising options are limited by our public status. Local
funding support from the City of Dubuque is crucial to our agency both as a demonstration of local
support for our programs and as the only source of funding which we have for maintaining positive cash
flow and providing outreach services not provided by grants or other sources of income.
Please contact us if you need additional information. We would be glad to meet with you in person to
explain our programs, and services and answer any questions you may have. Again, our thanks for your
support.
Sincerely,
OPERATION: NEW VIEW
COMMUNITY / ION AGE CY
OS/
M. Tho ' a ovall, CCAP
Executiv - Director
OPERATION: NEW VIEW
COMMUNITY ACTION AGENCY
NV II
4
COmm wu'fj/
t4 ction
agency
Helping People. Changing lives.
OUR MISSION STATEMENT
The mission of Operation: New View Community Action Agency
is to mobilize federal, state and local resources
within Dubuque, Delaware and Jackson counties
to focus on planning and operating programs
designed to eliminate poverty by serving
the needs of low- income people and providing
them with the opportunities, motivation, skills
and knowledge to become self- sufficient and to reach their full potential.
THE PROMISE OF COMMUNITY ACTION
Community Action changes people's lives,
embodies the spirit of hope,
improves communities,
and makes America a better place to live.
We care about the entire community
and -we arc dedicated to helping people
help themselves and each other.
V. CLIENT CHARACTERISTICS
A. Total unduplicated number of persons for whom characteristics were obtained 9242
B. Total unduplicated number of families containing one or more persons served 3817
1. Gender
a. Male
b. Female
c. Unknown/Not Given
2. Age
a. 0 -3
b. 4-5
c. 6 -11
d. 12 -17
e. 18 -23
f. 24 -34
g. 35-44
h. 45 -54
i. 55 -69
j. 70+
k. Unknown/Not Reported
3. Ethnicity/Race
a. Hispanic/Latino
b. Not Hispanic/Latino
c. Unknown/Not Reported
a. Black/African American
b. White
c. American Indian/Alaskan Native
d. Asian
e. Native Hawaiian/Pacific Islander
£ Multi-race (2 or more of above)
g. Other
h. Unknown/Not Reported
4. Education (age 24 +)
a. 0 -8th grade
b. 9-12 grade/non - graduate
c. High school graduate/GED
d. 12+ some post secondary
e. 2 or 4 year graduate
f. Non HS grad/GED
g. Unknown/Not Reported
5. Other characteristics
a. Health Insurance
b. Disabled
c. Veteran
6. Family Type
a. Single parent/female
b. Single parent/Male
c. Two - parent household
d. Single person
e. Two Adults /no children
F. Other
g. Unknown/Not Reported
Quarter
850
1049
0
Quarter
• 213
135
258
198
187
325
210
225
104
44
0
Quarter
38
1562
299
450
1297
3
25
24
81
18
1
Quarter
583
288
513
148
51
11
116
Quarter
1424
494
. 32
Quarter
200
16
161
251
114
0
0
Year to Date*
4074
5167
1
Year to Date*
844
534
1340
1065
823
1465
1022
1018
653
477
1
Year to Date*
, 243
7230
1769
1599
6997
19
55
111
313
108
40
Year to Date*
2949'
1210
2453
906
419
67
478
Year to Date
6972
2292
151
Year to Date **
879
104
800
1550
484
0
0
7. Family size
a. One
b. Two
c. Three
d. Four
e. Five
f Six
g. Seven -
h. Eight+
i. Unknown/NotReported
8. Sources of Family Income
a. No income
b. AFDC/FIP/TANF
c. SSI
d. Social Security
e. Pension
£ General Assistance
g. Unemployment Insurance
h. Employment + other sources
i. Employment only
£ Other
k. Unduplicated #'of Families
Reporting Income Source **
9. Level of Family Income
(% of BITS Guideline)
a. Up to 50%
b. 51 to 75%
c. 76% to 100%
d. 101% to 125%
e. 126% to 150%
f 151% to 175%
g. 176% to 200%
h. 201% and over
i. Unknown/Not Reported
10. Housing
a. Own/Buy
b. Rent
c. Homeless
d. Other
e. Unknown/Not Reported
Other characteristics
a. Receive Food Stamps
b. Farmer
c. Migrant farmworker
d. Seasonal fannworker
Quarter Year to Date **
252 1555
165 " 773
140 600
91 415
52 270
27 134
11 45
4 25
0 0
Quarter Year to Date
68 211
93 329
155 632
159 1130
16 192
0 0
36 249
87 439
277 1471
7 54
702 3656
Quarter Year to Date **
270 931
143 618
131 745
77 612
65 526
37 244
11 78
8 63
0 0
Quarter Year to Date **
136 1257
578 2486
4 15
24 59
0 0
Quarter Year to Date
460 1909
0 8
1 5
1 3
* The sum of this category should not exceed the value of Item V. A
** The sum of this category should not exceed the value of Item V. B.
Dubuque
2
•
Program Activity Summary Report
03- Nov -10
Program activity from: 01- Oct -09 thru: 30- Sep -10
Program(s) selected:. ALL
Activity Type(s): ALL
County(s): ALL
Town(s): DUBUQUE
Service(s) Provide d: ALL
Site(s): ALL
Service(s): ALL
ARRA Funding: ALL
Program Households served Individuals served Units of service
513 A & R BUDGET COUNSELING 402 1136 383
541 A & R Crisis Application 472 1383 618
543 A & R Customer Advocacy 455 1300 492
542 A & R Vendor Negotiation 415 1201 552
510 A&R CONSERVATION EDUCATION 3286 8085 3625
512 A &R NEEDS ASSESSMENT 428 1257 416
919 ALLIANT HOMETOWN 306 884 315
002 ARRA STIMULUS 243 629 251
526 Black Hills Care 42 121 42
087 Catholic Charities 208 209 221
139 CLIENT ADVOCATE 728 743 755
158 CLOTHING 2 2 2
162 COATS FOR KIDS 1 1 1
920 DARP 1 5 1
082 EFSP 1 1 1
918 EMBRACE IOWA 14 25 15
157 EMERGENCY ASSISTANCE FUND 80 81 86
917 EMERGENCY FOOD 32 81 81
08 FANS /AIR CONDITIONING 493 494 495
099 FOOD PANTRIES /SHELVES 748 780 1468
168 Green Family Funds 114 199 151
024 HEAD START 75 79 76
159 HOUSEHOLD FURNISHINGS 5 5 5
079 HOUSING ADVOCACY 141 141 136
160 HYGIENE PRODUCTS 30 31 32
080 I & -R HOUSING 4 4 1
020 I& R EDUCATION 1 • 1 0
167 I& R HEALTH 3 3 1
114 I& R LINKAGES 1 1 1
097 I& R NUTRITION 4 4 3
066 l&R EMERGENCY SERVICES 1 1 0
169 KEEP OUR NEIGHBOR WARM 13 31 13
161 KEY CARD PROGRAM 4 7 7
916 Lifeline Program 1381 1381 1379
084 LIHEAP APPLICATION 3255 3258 3353
54U Low Cost E.E. Measures 14 37 14
922 OTHER AGENCIES 69 69 79
053 QUANTEC ENERGY SAVINGS KITS 14 40 14
527 Recare 12 37 13
Wednesday, November 03, 2010
Page 1 of 2
Program Activity Summary Report
Program _ Households served Individuals served - Units of service
164 RENT/MORGAGE PAYMENTS 2 2 2
060 *SCHOOL SUPPLIES 33 . •45 40
035 SELF -HELP 1 1 0
049 TAX & RENT REBATE 108 110 114
051. WEATHERIZATION -DOE 3240 3242 3317
Wednesday, November 03, 2010
Page 2 of 2