Loading...
Police Department_Tenant Background Check Service ProviderMasterpiece on the Mississippi TO: The Honorable Mayor and City Council Members FROM: Michael C. Van Milligen, City Manager SUBJECT: Criminal Background Check Service Provider for the City of Dubuque DATE: April 12, 2011 Based on a recommendation from the Safe Community Task Force, the City Council approved a free service for landlords which would allow them to obtain a background check on prospective tenants for their rental properties. The service would be provided by the police department through the records division and a part-time employee has been hired. As part of the process to begin providing criminal background check service for landlords, it was necessary to solicit proposals from firms providing such services on a nationwide criminal background check basis. Acting Police Chief Terry Tobin recommends City Council approval of the selection of Rental Services, Inc. of Arvada, Colorado, to provide criminal history background checks as part of the City of Dubuque service to local landlords. Rental Services, Inc. submitted a pricing proposal in which they would charge an upfront fee of $3,682.25 annually and then charge $8.00 per background check report requested. Sufficient funds are available to provide 789 criminal background checks through June 30, 2012. During this time period, the City will continue to evaluate the service provider and the appropriate amount to budget in future years. I concur with the recommendation and respectfully request Mayor and City Council approval. MCVM:jh Attachment cc: Barry Lindahl, City Attorney Crenna Brumwell, Assistant City Attorney Cindy Steinhauser, Assistant City Manager Mark Dalsing, Chief of Police Terry Tobin, Acting Police Chief 7 Michael C. Van Milligen Dubuque klgtd 111- AnericaCity 1 2007 THE CITY OF DUB 7E MEMORANDUM Masterpiece on the Mississippi DATE: April 5, 2011 TO: Michael C. Van Milligen, City Manager FROM: Terry Tobin, Acting Police Chief RE: Criminal background check service provider for the City of Dubuque INTRODUCTION: This memo will discuss background check service providers for use in the City's free service for landlords that will allow the landlord to get criminal background checks on potential tenants. BACKGROUND: In 2010 the City of Dubuque decided to begin a free service for landlords which would allow them to obtain a background check on prospective tenants for their rental properties. The service would be provided by the police department through the records division. A part-time employee, Mary Derby, was hired to staff the position created by the initiative, and Ms. Derby has been researching background check service providers for use in the program. It is anticipated that the program will be ready to begin providing prospective tenant background check services for landlords by July 1, 2011. DISCUSSION: As part of the process to begin providing criminal background check service for landlords, it has been necessary to solicit proposals from firms providing such services on a nationwide criminal background check basis. Mary Derby has been negotiating with several firms regarding service charges and has also done trial background checks with the firms to evaluate the thoroughness and end product of the service provided by the firms. The service firms evaluated by Ms. Derby were Lexis Nexis through their Atlanta, GA. office, Talent Wise out of Bothell, WA., and Rental Services, Inc. of Arvada, CO. Lexis Nexis, the largest provider of such services, proposed a plan with two options for the City to consider. Lexis Nexis has submitted a proposal in which the City could 1) pay $3.00 per report with an annual commitment of $30,000. In this option the city would pay the difference if we did not run enough reports to reach that $30,000 amount, or 2) pay a $19.95 fee per background check report requested. Talent Wise proposed a plan in which they would charge $16.00 per background check report for less than 2500 reports ordered per year. If we ordered between 2500 and 4999 reports a year the cost would be $10.00 per report. During the testing phase with Talent Wise, some concerns arose regarding the background check entries on the test subject. Rental Services, Inc. submitted a pricing proposal in which they would charge an upfront fee of $3,682.25 annually. They state that the purpose of this upfront fee is to pay the liability insurance premium necessary to fulfill the insurance requirements of the City of Dubuque. They then would charge $8.00 per background check report requested. $5,000.00 was budgeted for each of fiscal years 2011 and 2012 to cover expenses related to background check fees. None of the 2011 funds have been used and it is hoped that those funds can be carried over to fiscal year 2012 to supplement the amount available to pay for background check service fees. If we are allowed to carry over the 2011 funds into FY12, it will provide a budget of $10,000. Future fiscal year funding of the fees paid to the service provider will be budgeted based on the use experience as the program matures and the fee structure of the service provider at that time. Using the $10,000 amount as the amount available to provide background checks during fiscal year 2012, the following conclusions can be made regarding the background check service providers and their proposed fee structure: Lexis Nexis: Option one with the $30,000.00 yearly fee is not a viable option. 1 Option two, at $19.95 per background check, allows us to obtain 501 background checks per year from Lexis Nexis with the $10,000.00 available. Talent Wise: At $16.00 per background check, our $10,000.00 budget would provide for 625 background checks per year. As reported above, we have concerns regarding the background check report provided and opted to eliminate this firm from contention for use in the service we want to provide to local landlords. Rental Services, Inc.: With an upfront annual cost of $3,682.25 coupled with the $8.00 per report fee, we can obtain 789 reports per year for our $10,000.00 budgeted amount. The level of use by local landlords of the service as it gets off the ground is unknown at this time and whether we will have to request 300, 500, 700, or more background checks from the service we choose is hard to predict. Based on Housing Dept. statistics, there are roughly 1700 landlords and 7500 rental properties in the city. If one -fifth of the rental units in the city would turn over in a year, this would be 1500 units. Whether a landlord would use the City's service or one of their own choosing to conduct a background check is also a variable that is unknown at this time. Lexis Nexis provides the most thorough check and the best quality end product but it is felt that the Rental Services, Inc. end product is also a quality product and will meet the needs of our criminal background check service. Because of the miss on our test subject of Iowa criminal history entries by Talent Wise, it is felt that their end product does not meet the standards we want to provide to the landlords using the City of Dubuque service. RECOMMENDATION: Based on the above analysis of criminal history background check services, we believe that at this time we should enter into a contract with Rental Services, Inc. of Arvada, CO. to provide criminal history background checks as part of the City of Dubuque service to local landlords. Assistant City Attorney Crenna Brumwell has reviewed the proposed contract with Rental Services, Inc. and finds it to meet the City's legal requirements. ACTION REQUESTED: Review of this memo and consideration of submission to the City Council the recommendation for approval to enter into a contract with Rental Services Inc. to provide criminal background checks as part of the City of Dubuque's tenant background check service for local landlords. cc: Crenna Brumwell, Assistant City Attorney Masterpiece on the Mississippi PURPOSE Michael C. Van Milligen To: City Manager MEMORANDUM FROM: Crenna Brumwell, Assistant City Attorne Mark Dalsing, Chief of Police David Harris, Director of Housing & Community Development DATE: August 6, 2010 RE: Safe Community Task Force Recommendation for City Council Work Session - Current Status of Projects Related to the Recommendations and On -Going Projects The intent of this memorandum is to provide an outline of the on -going and proposed efforts within the City of Dubuque organization to address the recommendations of the Safe Community Task Force. The format addresses the first set of Task Force recommendations which were presented to the City Council in February 2010, followed by the most recent recommendations. The Safe Community Task Force recommendation is followed by an informational response. As this information is reviewed it is important to remember that several important initiatives and partnerships exist to impact these issues such as: • Sustainable Dubuque, • Dubuque 2.0, • Every Child Every Promise, • Dubuque Works: Destination for Opportunity, • Washington Neighborhood Reinvestment Strategy, • Newly formed Washington Neighborhood Development Corporation, • Multicultural Family Center, • Future Talk, and others. It is recognized by organizations like the Community Foundation of Greater Dubuque, the Greater Dubuque Development Corporation, the Dubuque Area Chamber of Commerce, the Dubuque Area Landlords Association, the East Central Intergovernmental Association, Every Child Every Promise, Dubuque Main Street, the Washington Neighborhood Development Corporation, Dubuque Empowerment, 1 Dubuque Initiatives, United Way, and the many social service agencies that maintaining a safe community is not just a City issue, but it is a community issue. A significant number of memorandums from department and division managers as well as a few community organizations are attached to further expand upon the material which we have summarized. FEBRUARY 2010 RECOMMENDATIONS 1. Reduce the time between rental inspections for problem properties. RESPONSE: Legal staff is researching the efforts of other municipalities' use of this approach. We intend to develop a "habitual violator" ordinance for City Council consideration which would qualify designated properties for more frequent inspections. 2. Do not allow property owners to receive city, state, or federal funding unless their properties are in compliance or the owner is actively working towards compliance. RESPONSE: The Economic Development Department has several financial assistance programs available to property owners. These programs would be a logical first place to begin implementation of this recommendation. The first program to be placed under this recommendation was the second round of the Downtown Housing Incentive Program. This Program received nine applications for assistance. As a follow up to each application, every property owner was required to complete a certification form. This form was then distributed to each department that oversees compliance with City Codes. The various departments informed Economic Development if any properties identified had any Code issues and whether the property owner was actively working to get the property back into compliance. The implementation of this recommendation helps to advance the City's sustainability initiative. Encouraging compliance of City Codes improves the Social /Cultural Vibrancy component in two ways. First, helping to ensure safe buildings in the community improves the livability for residents. Second, buildings with Code deficiencies are encouraged to be improved, making more quality options for housing and business. This improves the equitability within the City. Additionally, the rehabilitation staff in the Housing & Community Development Department adopted this as a policy and now will require any rental property owner to comply with this policy directive. 3. Conduct an expanded crime study to include: a. Comparisons with like communities. b. Longitudinal study of changes in crime rates. c. Multivariate study of arrest records. 2 d. Comparison of actual crime profile in Dubuque with public perception. e. Contextualizing research findings within current criminology and policy literature. f. Evidence -based recommendations for effective policy and programming related to crime prevention and community safety within the discussion section of the research report. RESPONSE: Northern Illinois University (NIU) has been commissioned to complete a comprehensive crime study. The study is well underway includes a review of incident data, housing data, arrest data, a literature review, and a perception survey. The data provided to NIU was gathered from the Iowa Department of Public Safety, the Police Department, and the Housing Department. The perception study information will include the results of a survey of five - hundred (500) community members. The results of the study are expected this fall and will be revisited by the Safe Community Task Force for the addition of recommendations. 4. Allow the Task Force to act as conduit for accurate information to public, specifically by: a. Conveying crime statistics compiled by Captain Russ Stecklein to the general public; and b. Documenting and investigating the effectiveness of existing and new efforts to curtail criminal activity in Dubuque, such as Community Oriented Policing, Territory Accountability Design, and the designation of a dedicated police officer for Section 8 housing investigations. RESPONSE: The Police Department and City have provided the Safe Community Task Force with any and all crime, Community Oriented Policing (COP), territory accountability design (TAD), and Section 8 data that was requested. The COPs are tasked with establishing relationships in neighborhoods. The budget of the Police Department from FY'08 through FY'12 included a plan for the additional of fifteen (15) sworn officers. Five of the fifteen officers will be assigned to the COP Unit. Three officers have been added to date; two specialize in traffic enforcement and the third is assigned to the Housing & Community Development Department for Section 8 investigations. The two positions to be filled will add an additional traffic enforcement specialist and a school- resource officer. The additional staff and relationships developed result in open channels of communication. This allows for the accurate sharing of information in the community and provides a direct link between citizens and the police. 3 5. Create ways to encourage people to light up their own property and surrounding public property. RESPONSE: New street lights at all 38 possible alley- street locations from 12 to 20 Streets in the Washington Neighborhood have now been installed. An incentive program was developed to encourage the installation of lighting in the Washington Neighborhood at alleys and in front yards. An expansion of this program into other neighborhoods could be evaluated for implementation. The Engineering Department has researched the costs to install mid -block lights in neighborhoods. Alliant Energy will provide the pole and light fixture at mid -block locations for a monthly fee. This fee includes the rental of the pole and fixture, energy cost, and maintenance cost. Below is a summary of the current monthly costs per light. Lamp Size Luminaire Rate New Pole Rate Total 100 Watt $6.70 /month $7.38 /month $14.08 /month If another pole is required, there will be an additional cost of $7.38 /month For a year the average cost would be $168.90 per light. If there is an existing pole to mount the street light, the pole cost is $2.57 /month. These rates are based on a secondary wire being installed to a maximum distance of 150 feet. Any distance in excess of 150 feet would have additional monthly wire costs. It should be noted that some abutting property owners may not want the light in front of their residences. Engineering has received some residents concerns to placement of mid -block lights due to light potentially shining into bedrooms at night. The Parking Department is currently evaluating parking ramps to determine where upgrades are possible as a way to increase visibility at these public facilities. 6. Install surveillance cameras in high crime areas in public places. RESPONSE: The Dubuque Police Department, 911 Center, and Informational Services have met to discuss the cameras. The Police Department and 911 Center have evaluated target areas for cameras and Informational Services is looking into the infrastructure and costs related to such systems. Cameras: Based on calls for service and supervisory input, the following areas have been identified as potential locations for cameras: Entrances and exits to and from the City - Both Highways 151/61 and Highway 20 bridges, Highway 52 North and South, Highway 20 West, and Highways 151/61 South; as well as the NW Arterial, and other "main" downtown intersections. This would most likely be accomplished through expansion of the City's existing traffic camera system. Law Enforcement would most likely use 4 these systems in post -crime investigation to document offender arrival, departures, and timeline activities, as has been done in a variety of cases. Parks - Comiskey has been identified as a primary park of concern. Additional parks would include Jackson and Orange as primary areas with Allison - Henderson, Flora, and AY McDonald as secondary. Streets - The 1200 to 1600 blocks of Bluff and Locust (which would also encompass the Boys and Girls Club area), including the area of 17th and West Locust, have consistently been high call areas and would be primary "street" locations. Other areas might include the 20th Street area from Central to and including 5 Points, lower Loras Blvd., the Town Clock Plaza area, lower Main, and Central Ave. business district. One facet that would take additional review is staffing for real -time monitoring versus "as needed" and /or using recorded images only for later review as needed. Another concern could be raised about privacy issues and government rights. 7. Install 911 emergency kiosks. RESPONSE: The 911 kiosks are undergoing a simultaneous review. 911 Kiosks: The above camera areas would also fall under areas where a 911 kiosk could be considered. 911 Center Director Mark Murphy ran calls for service for the existing 911 kiosks between 01/01/06 to 12/31/09 and found there were 122 calls made from the kiosks. The majority of these were categorized as "911 Hangups" that were "Handled by Officer" as a response and most could probably be attributed to people pushing the help button out of curiosity or play. Those that were requests for police service included cold vandalism, a pedestrian injury, spills, disruptive kids, and other similar low impact crimes. Only a handful would be categorized as "emergency calls" had they gone through a regular call into the 911 Center. Costs, feasibility, and effectiveness of the kiosks would probably need additional review. 8. Reduce the time allotted for correcting property violations from the current two years. RESPONSE: In April, amendments to the Housing Code were approved by the City Council to reduce time allowed by the housing inspector and the Housing Code Appeals Board to no more than nine months. 9. Encourage development of planned communities through mixed -use zoning. RESPONSE: In addition to residential zoning mixes, the Unified Development Code allows upper story housing in office, commercial, and industrial districts. These zoning 5 regulations promote both a mixed -use and a mixed - income approach to neighborhood development. The City's Building Codes accommodate mixed development as well. JULY 2010 RECOMMENDATIONS Enforcement: 1. Develop and implement a juvenile curfew ordinance to use as a tool to help reduce crime. Research utility, efficacy, and enforcement issues, taking the following suggestions into consideration: • The Police Department would not conduct curfew sweeps of the community. • There would be a designated and staffed location to hold juveniles who violate the curfew. Contact with parents or a responsible adult would not be handled by Police. (It is critical to keep the officers on the street and not deploy them as babysitters). Penalties for curfew violations could include fines, community service requirements, and parenting classes. RESPONSE: The adoption of a juvenile curfew is being reviewed by the Dubuque Police Department and will take continued review for legislative changes and implementation issues. One area of particular impact is resources necessary to enforce a curfew. If juvenile offenders are taken into custody they would need to be released to a parent or responsible adult. This can prove to be a time consuming endeavor which could tie up Police resources. It has also been suggested that the Police Department implement a curfew in an "as needed" type of enforcement. This would benefit the Police Department's available resources but could also create claims of selective enforcement as well as result in legal challenges as to the constitutionality of such laws on one side, and complaints of not enough enforcement by another side. The Police Department has begun looking into community resources available to assist in enforcement of a curfew ordinance. The City Attorney's Office has a significant amount of research related to curfews which was gathered in the past. Updated information is being gathered and the sum of the information will be reviewed with the Police Department, other organizations, and the City Council as necessary to determine the possibility and logistics of a curfew ordinance in Dubuque. 2. Provide additional resources for the Community Policing Program. RESPONSE: The unit is currently staffed by a Captain and four corporals for the day -to- day COP unit. Additionally, the COP Division is staffed by two traffic officers with a third planned; and three School Resource Officers (one corporal and two officers) with an additional officer planned. Expansion of COP philosophy is a constant work in progress. Through attrition, promotion, and other movement, to date nearly 40% of the supervisory staff has served in the COP Division and are allies in spreading the COP 6 philosophy. In addition, the use of TAD has made all supervisors more accountable to find solutions to problems in their assigned territories. The unit has expanded several times since its inception. Once we are able to fill the vacant positions we will have a better understanding of the division's needs. 3. Direct Police Department to enforce noise ordinances more aggressively. RESPONSE: Beginning with Chief Dalsing's promotion on February 2, 2010, staff meetings have been held with the majority of the Police Department personnel to discuss department goals and expectations. Traffic and noise enforcement are discussed as part of these expectations. The additional resource of traffic officers and TAD projects will help increase enforcement efforts. 30% of all TAD special projects in 2009 were geared towards citizen requests for extra traffic enforcement and this trend is expected to continue, if not increase. In the first six months of 2010, noise enforcement for traffic is up 28% in the department. Additional research is being done by the City Attorney's Office on strategies used in other communities for combating noise issues and complaints. An informational brochure may be one way to share information with the community on noise related complaints. 4. Direct Police Department to enforce traffic ordinances more aggressively. RESPONSE: Beginning with Chief Dalsing's promotion, staff meetings have been held with the majority of the department personnel to discuss department goals and expectations. Traffic and noise enforcement are discussed as part of these expectations. The additional resource of traffic officers and TAD projects will help increase enforcement efforts. 30% of all TAD special projects in 2009 were geared towards citizen requests for extra traffic enforcement and this trend is expected to continue if not increase. In the first six months of 2010, noise enforcement for traffic is up 28% in the department. 5. Give the Safe Community Task Force and Police Department the opportunity to respond to the Northern Illinois University crime study report and recommendations due at the end of September, which may result in additional recommendations. RESPONSE: As mentioned in the response to the first set of recommendations, the Police Department has actively cooperated with the crime study and provided information as requested. Once the final report is in and the SCTF and Police Department have had a chance to review the material, more action might be taken towards this recommendation. 6. The Safe Community Task Force recommends its continued existence to monitor the implementation and progress of its recommendations through quarterly progress reports from City staff and special meetings as 7 necessary. The SCTF further recommends that the City Council consider creation of a Safe Community Commission. RESPONSE: The City Attorney's Office has created a template for boards and commissions during an ongoing project to establish consistency amongst boards and commissions. Input from the Safe Community Task Force will used in conjunction with City Council input to develop the mission, terms, powers, and duties of a crime - related commission. The Police Department will cooperate with City Council direction that comes from this recommendation to assist and staff a crime related commission. A proposed timeline for establishing a commission is as follows: September 7, 2010 - Ordinance establish the Safe Community Task Force presented to the City Council for consideration and adoption. September 10, 2010 - Press release issued regarding the application process for membership on the Commission and applications sent to current Safe Community Task Force members. October 1, 2010 - Application deadline. October 18, 2010 - Safe Community Advisory Commission presented to City Council for review / applicants. November 2, 2010 - City Council appointments of applicants Community Advisory Commission. December 1, 2010 - Staggered terms of Commission begin. First meeting - To be determined Housing Code Enforcement applications interview of to the Safe As discussion of the task force recommendations relates to rental property it is necessary to be aware of the Dubuque Area Landlord Association (DALA). A few years ago, Brendan Houlihan, then Director of Governmental Affairs for the Dubuque Area Chamber of Commerce, initiated monthly meetings between the DALA and City of Dubuque staff, including the City Manager. The on -going meetings have led to a very constructive dialogue which continues to this day. 8 7. Support landlords in evicting problem tenants for cause. RESPONSE: The Housing & Community Development Department currently cooperates and shares information with landlords and their attorneys. All files are public information except medical and financial information of Section 8 participants. Inspectors testify in court when subpoenaed. Inspections are performed when requested by landlords, in order to verify complaints against tenants. The on -going meeting with the DALA resulted in an expanded effort by the Dubuque Police Department to notify landlords of issues with tenants. Previously the Dubuque Police Department sent notifications to landlords in limited situations. This notification process has been expanded to include approximately thirty (30) to forty (40) types of police calls which affect quality of life in neighborhoods. This information can be used by landlords in making a case for an eviction. 8. Mandate that landlords conduct renter background checks, using the City's free service. RESPONSE: The Police Department offers this service free to landlords. A new part- time position will be filled soon which will be dedicated to this process. Should the Council adopt such a policy change, the Department will conduct the background checks as necessary. The City Attorney's Office created the form which landlords will submit to the Police Department to process the free background checks. The City Attorney's Office will also be working with the newly hired employee in the Records Division and COPs to evaluate background check services and determine which company offers the best information. 9. Establish threshold number of complaint calls that will place a problem property in priority category. Establish policies and processes for immediate response and resolution of problems involving those properties. RESPONSE: The City Attorney's Office will revisit and reevaluate the previously proposed Property-in- Need -of- Assistance Ordinance and work with the Dubuque Area Landlord Association and Neighborhood Associations to determine if any elements of the proposed ordinance can be salvaged and what additional elements they would like to see be included. Other communities will be researched for different models to draw from for a best practices approach. 10. Tie frequency of property inspections to landlord's history of cooperation with Code compliance. Establish a threshold number of problem complaints that will trigger a meeting among the landlord, the tenant, and representatives of the Housing and Police Departments. 9 RESPONSE: The City Attorney's Office is researching tiered inspection models used by other communities for evaluation of the Housing Commission, Housing & Community Development Department Staff, and the City Council. 11. Intensify exterior code enforcement efforts. Encourage City employees across departments to identify and report property code enforcement problems and establish ways to reward employees. RESPONSE: The City Attorney's Office recently met with both Housing and Building Inspectors for the purposes of reviewing some inspection models used by other communities. Specifically, staff reviewed a stoplight type system used by Rock Island, Illinois. Rock Island performed a comprehensive inspection cycle of all property in the community. The inspections included reference sheets for both exterior and interior inspections. The inspection sheets contain black, red, yellow, and green sections. Any violations falling into a red or black section result in a building being immediately posted as not habitable until the violations are corrected. Violations falling under the yellow or green sections are provided with certain periods of time for correction. As Rock Island is a much smaller community, Dubuque may not have the resources to use this system in exactly the same way. However, we believe it can be modified to become an effective tool for staff. Specifically, inspectors can identify the most serious concerns they would have from an exterior and interior perspective related to their field of expertise (plumbing, electrical, structural, etc.) The most serious issues can then be put into a format for other City staff, who may occasionally be at or in properties throughout the community in the course of their duties, such as Police Officers, Fire Department staff, Transit, and Public Works employees. This will allow for referral of the most serious issues on a pro- active basis to the correct department. Further discussion on this will occur and the City Attorney's Office may explore providing a training session for employees. The Housing & Community Development Department has a designated neighborhood inspector who began in the Washington Neighborhood in 2008. He has completed more than 800 inspections to -date, resulting in 760 units brought into Code compliance. He is now performing comprehensive rental inspections in the north end and point neighborhoods and including all areas east of Central Avenue. The inspector goes block -by- block, inspecting every rental property which is not involved in the Section 8 program. To duplicate the intensity of this coverage in the rest of the downtown, however, is more labor- intensive than Housing currently has staff capacity for. The rest of the downtown (west of Central Avenue) is much more densely populated with rental units. With the addition of this inspector and implementation of an automated inspections management system (Permits Plus), the previous seven -year cycle for completion of the City's 7,600 rental units has been reduced to five years. We expect further improvement in performance as the system is continually enhanced. 10 Council- approved Code amendments in April of this year now allow a maximum of nine months for extensions of time to complete required repairs. Previously, up to two years was allowed, through time granted by the inspector and the Housing Code Appeals Board. In addition, we are researching an "administrative court" model which may further streamline and professionalize the appeals process. Increased enforcement in vacant and abandoned buildings has resulted in removal of 29 long -term, chronic problem properties from the VAB list, since 2007. All VAB properties are licensed and inspected annually. Currently, only 25 residential buildings remain listed. The Housing Department has also proposed a program of intensified enforcement, with a trial implementation in the Washington Neighborhood. This would include homeowner properties which would receive an exterior inspection with a voluntary compliance check -list of observed Code violations. Additionally, owners would be offered an interior "healthy home assessment ", which would check for safety and health - related problems in the home. Compliance with violations would again be voluntary. This proposal will be considered by the City Council on the August 16, 2010 Agenda. 12. Create a data clearing house limited to verifiable and factual information that landlords and tenants can share and reference when making their rental decisions. RESPONSE: The City Attorney's Office created a form for the Records Division to use on collection of data. The Police Department will continue to work with the newly hired staff person to evaluate this system and determine whether modifications are necessary. The City is exploring this through Crenna Brumwell in the City Attorney's Office. The Police Department would be a partner in developing any such project and this would most likely be a duty of the part-time records clerk assigned to landlord background checks. 13. Develop and offer frequently a training program on code enforcement and property management for all landlords. Require all landlords to attend the program; issue only temporary occupancy permits /licenses until training has been completed. RESPONSE: The City Attorney's Office and Police Department are working with other City departments to evaluate the addition of programming for landlords and property managers in the community. The annual Crime Free Multi- Housing Program offered by the Police Department would continue, but an expansion involving quarterly evening sessions is being explored to cover topics requested by landlords or emerging community issues related to landlords, tenants, citizens, and the city. 11 Section 8 Program The City Council has addressed community concerns about the real or perceived impact of the Section 8 program on the community by: 1. Decreasing the desired number of Section 8 vouchers in the program to 900 2. Limiting voucher eligibility to Dubuque residents 3. Increasing the staff capacity of the Family Self Sufficiency Program 4. Adding a Police corporal position working within the Housing & Community Development Department to investigate Section 8 violations Additional recommendations include supporting and providing resources to: • Increase public understanding of the Section 8 Program • Increase participation of Section 8 residents in effective self - sufficiency programs • Provide training to housing commissioners to increase their leadership, public relations and community building skills • Implement an Exception Rent Program to avoid concentrated pockets of poverty • Develop a stronger role for the Resident Advisory Board to encourage residents of subsidized housing to give feedback on proposed new policies and procedures and to cultivate leadership within the low income residential community • Provide community service credits for participation in effective programs that foster self sufficiency • Continue to provide resources to FSS program based upon evidence of success RESPONSE: First, public education and information are important parts of understanding the role of the Section 8 assisted housing program in the community. The Public Information Office proposes a CityChannel 8 program on Section 8 to better explain the program and address myths and misperceptions. A representative from the Housing Department would be interviewed on camera. An article with the same information could be in a future City newsletter. In the Housing Department, all of the recommendations from the SCTF are being considered as part of the "Section 8 Management Plan" now in development. Housing is working on this internally as a priority and reviewing that work monthly with staff and with the Housing Commission. For the last several months, the City Manager, Housing Department, City Attorney's Office, and the Police Department have met weekly to evaluate and develop Housing policies. Exception Rents: Housing will be able to make determinations about our financial ability to establish an exception rent program when the year -end Section 8 reconciliations are completed. The Period 13 report is being released this week by the Finance 12 Department. Housing staff is working closely with Finance to develop these numbers as quickly as possible. When the remaining calendar year (voucher program year) numbers are known, a budget for exception rents can be formulated. Commissioner Training: Housing has proposed a program of trainings for Housing Commissioners to gain more understanding of the Section 8 Program and be better able to advocate and educate the public. Resident Advisory Board: The Board meets quarterly throughout the year. This is an advisory group of Section 8 Program participants. Several initiatives will be implemented in the coming months, including recruiting for an expanded Board, leadership training, and holding meetings more frequently. Housing will also attempt to use the Board to hold monthly informational sessions with other Section 8 tenants, to exchange ideas in an informal setting, obtain feedback, and gain suggestions for program initiatives to support participants to prepare for employment and move from welfare dependence. Self- Sufficiency Training: The Council approved funding for a second Family Self - Sufficiency Program coordinator, which will enable Housing to double the number of participating families. The new coordinator begins employment with the City on August 9, 2010. This additional staff will also allow us to continue and expand the Getting Ahead in a Just Gettin' by World training to more Section 8 participants. To date, 99 people have graduated from this 20 week curriculum. Currently in development is a business plan for a new "Circles" program to be supported in part with City Council approved funding to contract with the national "Move the Mountain" network. The Circles model involves pairing Getting Ahead Program graduates with community mentors, who provide long -term support and assistance with access to resources and employment. This initiative will be co- sponsored by the Community Foundation of Greater Dubuque and includes funding to hire a Circles Coach to coordinate program activities. Neighborhood Engagement and Social Capital 1. Human Relations - The SCTF believes that in order to achieve its goals there will need to be a major City -wide human relations effort. The human relations effort will have these objectives: aj Increase tolerance and mutual understanding among the diverse segments of the population. The adoption of educational initiatives that foster community solidarity and global citizenship should be among the first practical steps taken by our City. 13 b) Implement appropriate measures that safeguard the rights and opportunities of all. RESPONSE: In March of 2009, the Training and Workforce Development Coordinator was hired. The Coordinator is involved in implementing the components of the Intercultural Competency Strategic Plan which include reviewing and modifying the City's recruitment efforts in order to attract a larger number of women and people of color to apply for City positions and in developing training programs for City employees that focus on increasing our ability to interact with the public and co- workers as our community workforce continues to change. A reorganization of the Human Rights Department will be proposed at the August 16, 2010 City Council Meeting. The proposal suggests shifting the enforcement of the Human Rights Ordinance to the City Attorney's Office. Complaint investigations would be handled by the City Attorney's Office. The Human Rights Department goal would be early intervention and mediation opportunities for parties who seek assistance. If mediation fails and /or a party chooses to pursue a formal investigation instead of mediation, the Human Rights Department would assist them with filing that complaint but would not make legal determinations. The Human Rights Commission would remain intact to perform their existing duties, including handling public hearings, and the City Attorney's Office would take those cases forward as they do now. The reorganization provides the current Human Rights Department Staff and Workforce and Training Coordinator Andre Lessears to focus on: Conflict engagement through performing equal employment opportunity counseling; adding /expanding mediation opportunities both internally for City employees and externally for the community; further building the capacity of the Dubuque Dispute Resolution Center for neighborhood disputes. Intercultural competence /systemic change through coordination of intercultural conflict efforts, including steering, training, and employee engagement teams; working with local organizations and businesses to assist them in developing their own intercultural competence programs. Community engagement through leverage and increase of partnership efforts in the community to improve the ability to build unity through diversity and prevent fractures. This would include capacity building with the Multicultural Family Center and faces and voices, and with other organizations that choose to improve their intercultural competence in Tong -term, strategic ways. Workforce development through continued work with Personnel Director Randy Peck on employee recruitment and retention issues and expansion of work with employee involvement teams. These teams are designed to address sources of 14 conflict and service delivery concerns within departments by engaging employees directly in decision- making and resolution. The Leisure Services Department is also reorganizing some staffing to focus on directing and coordinating programs for youth and a few adult programs with an emphasis on providing programs and services to targeted neighborhood community members. This will be accomplished through not only programs Leisure Services offers but also partnering with community organizations of Dubuque. Emphasis will be given on coordinating efforts with the Multicultural Family Center. The staff reorganization will allow for concentrated efforts to evolve ideas, impact neighborhood engagement, and increase social capital. Over the past year, the Multicultural Family Center has been working to increase neighborhood engagement and social capital. Programs have sought to increase tolerance and mutual understanding, foster community solidarity, and increase community involvement. A sample of programming includes: • Taste of the World • Future Talk (summer education and employment program) • Community and Police Dialogue on Race offered by Human Rights • Housing Townhall Meeting offered by Human Rights Commission 2. Develop a Neighborhood Watch program. RESPONSE: Neighborhood Watch is a copyrighted program. The Police Department will need to review the current program and requirements with the City Attorney's Office, neighborhood associations, and citizen's groups to determine if the program meets Dubuque's needs at the present time. Neighborhood Watch is not the only program which involves the community to create safe neighborhoods. Other programs can be evaluated to find the right fit for Dubuque. Whether Dubuque reinstitutes a Neighborhood Watch program or not, the Public Works Department proposes that it remove all current Neighborhood Watch signs and erect new, redesigned units in the neighborhoods where the residents have newly - affirmed their support of the program or developed or adopted program. At the current time, it is unknown how many of the current Neighborhood Watch signs have active support and may be ineffective as a deterrent to criminal behavior. One aspect of a neighborhood watch program to be considered is the installation of security cameras and 911 kiosks to deter crime and improve the feeling of security in neighborhoods and parks. The camera and kiosk information has been previously provided. 3. Increase resident participation using such vehicles as clean -up campaigns, neighborhood picnics, new neighbor welcome events, and other strategies developed by residents. 15 RESPONSE: The development of a comprehensive brochure for new residents to help them be more informed of Dubuque policies is a suggestion that has come up on numerous occasions to welcome individuals. A brochure could cover basic policies like City utilities; refuse and recycling; quality of life ordinances the City has related to loud music, loud vehicles, pet waste and other issues that have been discussed by the SCTF. The brochure could also include information on civic engagement opportunities provided by the City. The publication could reach every new utility customer at City Hall and also be made available to new and existing employers to provide for their employees. Kiosks at the Historic Federal Building and community organizations would facilitate this information sharing as well. The City website does currently provide a "New Residents Guide" at http:// www. cityofdubuque .org /index.aspx ?NID =1204, but it is basically a listing of referrals. A project of this nature would involve multiple departments and involve printing costs. Over the past year, the Multicultural Family Center has been working to increase neighborhood engagement and social capital. Programs have sought to increase tolerance and mutual understanding, foster community solidarity, and increase community involvement. Additionally, the Multicultural Family Center has the following programs to welcome new families to the community: • Welcoming Program • English Language Learner Classes (NICC) • Spanish Choir • Marshallese Dancing This year the Center plans to expand its programs to focus more on family programs, cultural programs, and welcoming programs. The welcoming programs will include a welcome dinner hosted every other month by the Center. If grant funding is received, the dinner will be open to families that have joined the community within the last two years. The event will include dinner, guest speakers, an overview of programs and services in the community, transit and community maps, question and answer session, and time for networking. Through encouragement and support of neighborhood organizations and neighborhood based non - profit organizations; the City has actively promoted resident participation. The City has provided both technical assistance and grant funding (in low and moderate income neighborhoods) through the Community Development Block Grant funded Neighborhood Grant Program and the Community Building Grant Program. Following is a listing of some of the neighborhood -based events of the past few months. Events that are new this year are indicated with an asterisk. August 2010 *Street Jam, August 6 *National Night Out Event at Comiskey Park *Movie at Comiskey Park, August 18 16 Music in Jackson Park, August 8 North End Neighborhood /garage sale & fund raiser, Comiskey Park Langworthy Neighborhood Annual Block Party Crescent Community Health Fair, Aug 14 *Bike Safety Rodeo, Jackson Park, August 21 *Neighborhood Ice Cream Social, Comiskey, sponsored by Holy Spirit Pastorate July 2010 *Point Neighborhood - Fireworks gathering Music in Jackson Park (event postponed due to rain) *Movie in Comiskey Park Hilltop -Ivy League Neighborhood Picnic June 2010 *Eat N Greet Event- Orange Park, Washington Street Music in Jackson Park June 13 Hilltop Ivy League Neighborhood Clean -up May 2010 Valley View Neighborhood (clean -up Pot Luck) Marshall Islands Constitutional Day Anniversary @ Prescott School *Point Neighborhood "junque in the trunk" fundraiser Langworthy Neighborhood Clean -up (and coffee /juice) April 2010 Downtown Neighborhood Clean -up /cookout at Boys and Girls Club 4. Cultural Competency Training should be offered periodically to businesses and the community at- large. It should be mandatory for City board and commission members as well as for City staff. RESPONSE: Reorganization of the Human Rights Department will be proposed at the August 16, 2010 City Council Meeting. The proposal suggests shifting the enforcement of the Human Rights Ordinance to the City Attorney's Office. This provides the current Human Rights Department Staff and Workforce and Training Coordinator Andre Lessears to focus on: Conflict engagement through performing equal employment opportunity counseling; adding /expanding mediation opportunities both internally for City own employees and externally for the community; further building the capacity of the Dubuque Dispute Resolution Center for neighborhood disputes. Intercultural competence /systemic change through coordination of intercultural conflict efforts, including steering, training, and employee engagement teams; 17 working with local organizations and businesses to assist them in developing their own intercultural competence programs. Community engagement through leverage and increase of partnership efforts in the community to improve the ability to build unity through diversity and prevent fractures; this would include capacity building with the Multicultural Family Center and faces and voices, and with other organizations who choose to improve their intercultural competence in long -term, strategic ways. Another way to spread intercultural competency information is via CityChannel 8. Short vignettes featuring cultural competency stories from City employees or citizen volunteers could be utilized to share information. 5. The Human Rights Department should receive continued support. In addition the City should devote resources to a human relations initiative that could include programs in the arts, cultural programs, and other strategies that promote respect and understanding among residents. RESPONSE: Over the course of the upcoming year the Multicultural Family Center plans to offer at least one cultural event a month. The goal will be to allow individuals to share their culture, traditions, and norms in a safe and respectful environment while fostering understanding and awareness of the diversity in this community. Cultural programs for this fall, winter, and spring may include Dia de la Raza, Independence Day celebrations, Native American heritage month celebration, Las Posadas, Chinese New Year, Taste of the World, Juneteenth, and GLBT awareness month event. 6. Support a welcoming program for all new renters through community based organizations (such as GDDC provides for new families coming to Dubuque). RESPONSE: The Multicultural Family Center has the following programs to welcome new families to the community: • Welcoming Program • English Language Learner Classes (NICC) • Spanish Choir • Marshallese Dancing The welcoming programs will not be limited to renters, but will include all new residents of the community. This year the Center plans to expand its programs to focus more on family programs, cultural programs, and welcoming programs. The welcoming programs will include a welcome dinner hosted every other month by the Center. If grant- funding is received, the dinner will be open to families that have joined the community within the last two years. The event will include dinner, guest speakers, an overview of programs and services in the community, transit and community maps, question and answer session, and time for networking. 18 A CityChannel 8 program may also be a way to share information with citizens new to the community. Management of Physical Environment: 1. Install Street lights in the middle of the block to brighten up the streets at night and increase visibility for residents. RESPONSE: New street lights at all 38 possible alley- street locations from 12 to 20 Streets in the Washington Neighborhood have now been installed. Existing street lights in the Washington Neighborhood have been upgraded to use brighter bulbs. The Engineering Department has researched the costs to install mid -block lights in neighborhoods. Alliant Energy will provide the pole and light fixture at mid -block locations for a monthly fee. This fee includes the rental of the pole and fixture, energy cost, and maintenance cost. Below is a summary of the current monthly costs per light. Lamp Size Luminaire Rate New Pole Rate Total 100 Watt $6.70 /month $7.38 /month $14.08 /month If another pole is required, there will be an additional cost of $7.38 /month For a year the average cost would be $168.90 per light. If there is an existing pole to mount the street light, the pole cost is $2.57 /month. These rates are based on a secondary wire being installed to a maximum distance of 150 feet. Any distance in excess of 150 feet would have additional monthly wire costs. It should be noted that some abutting property owners may not want the light in front of their residences. Engineering has received some residents concerns to placement of mid -block lights due to light potentially shining into bedrooms at night. 2. Improve Dubuque neighborhoods by: a) Encouraging home ownership, b) Encouraging a mixed income approach to neighborhood development, c) Creating (or re- creating) a sense of place through good design. All buildings using city, state, or federal dollars should be required to meet these objectives and all projects should be required to meet the City's sustainability goals. RESPONSE: The Economic Development Department has several financial assistance programs available to property owners. These programs would be a logical first place to begin implementation of this recommendation. 19 The first program to be placed under this recommendation was the second round of the Downtown Housing Incentive Program. This Program received nine applications for assistance. As a follow up to each application, every property owner was required to complete a certification form. This form was distributed to each department that oversees compliance with City Codes. The various departments then let Economic Development know if any properties identified had any Code issues and whether the property owner was actively working to get the property back into compliance. The implementation of this recommendation helps to advance the City's sustainability initiative. Encouraging compliance of City Codes improves the social /cultural vibrancy component in two ways. First, helping to ensure safe buildings in the community improves the livability for residents. Second, buildings with Code deficiencies are encouraged to be improved, making more quality options for housing and business. This improves the equitability within the City. The SCTF suggestions for improving neighborhoods are all cornerstones of the Housing Department's approach to housing and community development. All buildings using public funds are required to meet the objectives and meet the City's sustainability goals. The City has zoned the vast majority of the community for residential development, from single- and two- family to multi - family. With the adoption of the Unified Development Code in 2009, single- and two- family homes now are permitted in the R -3 and R-4 multi- family districts. This Code change encourages home ownership city -wide. The City's Building Codes accommodate a variety of home ownership, from detached single - family to attached townhouses to condominiums. The Code retains the zoning provisions adopted in 1993 that allow non - conforming residential structures, such as homes in a commercial or industrial zone, to be rebuilt and renovated. This Code provision has enabled people to remain in their homes and make home improvements that also improve their neighborhoods. The Historic Preservation Housing Grant Program and a low interest Historic Preservation Revolving Loan Fund provides grant funding for low and moderate income qualifying homeowners, while homeowners at any income level can qualify for the loan program. Both programs have been extended to Conservation Districts, Individually Designated Historic Properties, and City Landmarks. In addition to the residential zoning mix described above, the Code allows upper story housing in office, commercial, and industrial districts. These zoning regulations promote both a mixed -use and a mixed - income approach to neighborhood development. The City's Building Codes accommodate mixed development as well. Creating a sense of place through good design can be broken down into four separate areas of analysis, which involve the Building Services Department as well as Planning & Zoning Department, buildings, Section 106, streetscapes, and sustainability. 20 BUILDINGS: The City Council mandates the design review for exterior renovations of buildings in Historic Districts as well as City Landmarks and Individually- Designated Historic Properties regardless of the funding source. Design review applications are handled by Planning Services staff, with Historic Preservation Commission review for material changes in appearance. Code compliance, site inspections, and enforcement of these design reviews is handled by Building Services staff with assistance as needed from Planning Services staff. The City Council also mandates design review of exterior building alterations in the Port of Dubuque and the Historic Millwork District regardless of funding source. These design reviews are handled by Planning Services staff. As of June 2009, the City Council mandated design review of exterior building alterations and public works projects, such as streetscapes, in the Downtown. The Downtown Design Guidelines must be followed, unless a waiver is granted by the Commission, for all projects using city, state, or federal dollars. Design review applications are handled by Planning Services staff, with Commission review for material changes in appearance. Code compliance, site inspections, and enforcement of these design reviews is handled by Building Services staff with assistance as needed from Planning Services staff. SECTION 106: For projects receiving federal funds outside the Historic Districts and the Downtown, a "Section 106" review is required. Section 106 of the National Historic Preservation Act mandates a review of the potential impact to historic resources from the expenditure of federal funds. The Planning Services staff is able to conduct Section 106 design reviews in -house for the U.S. Department of Housing and Urban Development funded programs. These programs include the City's Community Development Block Grant funded housing rehabilitation program and the lead -based paint programs. For projects using other federal funding sources, Planning Services staff prepares reports for the State Historic Preservation Office to conduct the Section 106 reviews. Design Guidelines used for HUD - funded and other federally- funded projects are less defined than the design guideline manuals used in the Historic Districts and the Downtown. Compliance with the Secretary of Interior's Standards guides these design reviews. STREETSCAPES: The City Council mandates design review of public works projects in the Historic Districts and the Downtown, regardless of the funding source. The Planning Services staff signs off on simple projects that comply with the applicable design guidelines, and the Commission advises the City Council on significant projects. Historic District Public Improvement Program funds are a matching grant program for neighborhoods to retain and re- create their sense of place. HDPIP 21 funds have been used for streetscape improvements in all five historic districts such as historic street lights, benches, trash receptacles, planters, and signs. A similar design review process was adopted in 2009, for public works projects in the Downtown, using the Downtown Design Guidelines Manual. Old Town Neighborhood Site Design Guidelines were established in the 2009 Code for new development in Conservation Districts and Conservation Planning Areas. They provide form -based guidelines in Dubuque's older neighborhoods, where strict application of "suburban style" site design standards for new commercial, industrial, and residential development are difficult to apply due to the dense development patterns of these older urban areas. SUSTAINABILITY: Historic preservation can be considered the "poster child" of sustainability. While the design review process and Code provisions described above foster historic preservation, the City's Building Code options also foster sustainability goals. The adoption of preservation minded codes gives owners, contractors, architects, and the Building Services staff alternatives when dealing with existing buildings. It also reduces the barrier (real and /or perceived) of codes when owners are contemplating renovation of their downtown buildings. 3. Create an ordinance prohibiting the boarding of windows and doors facing streets. RESPONSE: Through a Commission initiative and the City Manager's direction, staff in the Planning Services, Building Services, Housing and Community Development, and City Attorney's Office have discussed, researched, and drafted an ordinance addressing boarded -up windows and doors in Historic Districts and Conservation Districts. The Commission advocated for this ordinance to reduce blighting conditions in these districts. The Commission encountered resistance to this proposed ordinance from impacted property owners and the Dubuque Main Street Board of Directors. Learning of the SCTF's interest in this type of ordinance, the Commission directed Planning Services staff to share their efforts with the Task Force. Related to properties outside of historic and conservation districts, the Housing Department and Building Services Department codes and policies provide some basis for preventing boarded up windows and are used regularly by inspectors. The City Attorney's Office is able to expand the ordinance to include all property in the City. Additional models can be gathered for evaluation. 4. Develop and enforce policies consistent with the "preservation briefs" to maintain historic properties. RESPONSE: The Technical Preservation Services (TPS) of the National Park Service (NPS) provides information and guidance on the care of historic buildings. TPS helps home owners, preservation professionals, organizations, and government agencies 22 preserve and protect this nation's heritage by providing readily available materials -- guidance pamphlets and books, videos, and NPS web home page -- on preserving, restoring, and rehabilitating historic buildings. Preservation briefs are just one of the publications provided by the TPS. The TPS is one of a number of resources the Commission and City staff use when advising or reviewing a project. Other standards for review include the Architectural Guidelines Manual and the Streetscape and Landscape Guidelines Manual for the Historic Districts, and the Downtown Design Guidelines Manual. All documents, including those published by the TPS, are founded on principles outlined in the Secretary of the Interior's Standards and Guidelines for the Treatment of Historic Properties. The City website currently offers links to all the resources listed above, including the TPS. The Secretary of the Interior's Standards are not technical or prescriptive, but are intended to promote responsible preservation practices that help protect cultural resources. For example, they cannot, in and of themselves, be used to make essential decisions about which features of the historic building should be saved and which can be changed. But once a treatment approach is selected, the Standards provide philosophical consistency to the work. The four treatment approaches are Preservation, Rehabilitation, Restoration, and Reconstruction. The Architectural Guidelines, Landscape Guidelines, and Downtown Design Guidelines Manuals expand on these basic rehabilitation principles as they apply in Dubuque. The TPS publications are, as one might expect more technical in nature, offering more in depth and detailed information and guidance on the care of historic buildings. The City Attorney's Office requested Planning & Zoning staff to research the preservation briefs related to the proper "mothballing" of historic structures. The attached preservation brief outlines the process. Assistant City Attorney Crenna Brumwell met with Planning & Zoning staff on August 5, 2010 to review the preservation brief for possible implementation. The TPS preservation brief on "mothballing" is inconsistent with the SCTF recommendation to prohibit boarded up windows and doors. The "mothballing" preservation brief lists boarding up windows and doors as a proper way to seal and preserve a building. The brief is also inconsistent with the City's vacant or abandoned building ordinance which is used to ensure the maintenance of and encourage the re -use, rehabilitation and renovation of structures. 5. Increase the number of trash receptacles on the street. RESPONSE: The Public Works Department proposes that a significant portion of the $30,000 budgeted for FY'11 for the purchase and installation of litter and recyclables receptacles in the downtown area go toward the placement of receptacles in the residential areas abutting the downtown. The Health Services Department responds to complaints on a regular basis and enforces regulations regarding garbage, weeds, and environmental nuisances. 23 Additionally, Health Services works closely with Police, Housing, Planning, and Public Works to address physical environment and Health Department enforcement issues. 6. Increase the number of neighborhood clean -ups and educate the community on city waste disposal policies in an effort to clarify the purpose of neighborhood clean -up programs. RESPONSE: The Public Information Office and Cable TV division are currently working with Paul Schultz, Resource Management Coordinator, to create a CityChannel 8 program on proper solid waste and recycling methods for curbside collection. The Public Works Department is evaluating a budget request to fund additional support for neighborhood cleanup campaigns, using the resources of its solid waste collection and DMASWA solid waste management activities. These resources would include solid waste collection trucks, dump trucks, recyclables drop -off receptacles, access to solid waste disposal and recycling facilities, its partnership with the local chapter of Keep Iowa Beautiful — Keep Dubuque County Clean and Green, and its many related front- line workers and management support personnel. The Public Works Department would recommend continuation of the annual asphalt overlay program for street improvements and expansion of the alley cart program which can have a dramatic impact on neighborhood aesthetics. Providing an incentive for neighborhoods to act may be as simple as a contest to select the most improved landscape in a neighborhood or at private homes. This could improve neighborhood aesthetics, bolster relationships, and reduce enforcement. The Dubuque Metropolitan Area Solid Waste Agency offers free use of litter cleanup equipment to community organizations .in Dubuque County. The litter cleanup equipment includes gloves, safety vests, litter tongs, and disposal bags. Volunteers are asked to complete a liability waiver form and cleanup information form. Free pickup and disposal of the collected materials can be arranged ahead of tirr\e through the Public Works Department and the Dubuque County Road Department. Keep Dubuque County Clean and Green citizens group is the local affiliate of Keep Iowa Beautiful. Its focus is on litter and illegal dumping prevention, waste reduction, and community beautification in the rural and urban areas of Dubuque County. KDCCG is made up of representatives from several city and county agencies and civic groups, as well as individuals interested in community improvement and environmental stewardship. The City has also funded a number of neighborhood beautification efforts initiated by neighborhood groups including landscaping improvements in the Washington Street traffic diverters, flower planting /landscaping at Grant Park, Jackson Park, Avon Park, 11th Street gateway, and the 2nd Street Island across from Cathedral. 24 The Community Development Advisory Commission could review the Neighborhood Grant Program. One possibility for the Commission to consider would be to prioritize funding for proposed projects which address one of the recommendations of the Safe Community Task Force. Research and Facts The crime study previously recommended by the SCTF and approved by the City Council is in progress and will be completed by Northern Illinois University in late September. The study authors will analyze crime and survey data which will: 1) Clarify crime data and crime trends in Dubuque; 2) Identify demographic and other characteristics most strongly related to the sorts of crimes that have increased significantly in the past few years, and 3) Compare these data with the public's perception of the nature of crime and criminals in Dubuque. The study asks these questions: • Does the perception of criminal activity and its causes in Dubuque match what is actually happening? • What policies or strategies are effective in decreasing crime, especially within categories of crime with significant recent increases in arrests? • If there are community perceptions of increased criminal activity but no evidence to support the perception, what policies or strategies can effectively address the concerns? RESPONSE: The Police Department has actively cooperated with the NIU crime study and provided information as requested. NIU staff has contacted Assistant Chief of Police Terry Tobin and the PO's technology staff numerous times for data, and Chief Dalsing met with one of the people doing the study, George Graves, on July 15, 2010 to discuss crime trends and response as well as giving him a tour of the City's development areas and target areas of concern. The Police Department has provided the SCTF with any and all crime, COP, TAD, and Section 8 data that was requested and will do as requested and needed in the future. CONCLUSION City staff looks forward to reviewing the above information and related attachments with the City Council to answer questions and received direction. Thank you. cc: Cindy Steinhauser, Assistant City Manager (without enclosures) Phyllis Russell, Management Fellow (without enclosures) Department and Division Managers (without enclosures) 25 Masterpiece on the Mississippi TO: The Honorable Mayor and City Council Members FROM: Michael C. Van Milligen, City Manager SUBJECT: Safe Community Task Force Recommendations to City Council DATE: July 15, 2010 Dubuque a,Aeedcacu► 1 m 2007 Management Fellow Phyllis Russell is transmitting the second set of recommendations from the Safe Community Task Force. MCVM:jh Attachment cc: Barry Lindahl, City Attorney Cindy Steinhauser, Assistant City Manager Phyllis E. Russell, Management Fellow Michael C. Van Milligen Masterpiece on the Mississippi TO: Michael C. Van Milligen, City Manager FROM: Phyllis E. Russell, Management Fellow SUBJECT: Safe Community Task Force Recommendations to City Council DATE: July 15, 2010 Dubuque kilighl rr 2007 INTRODUCTION The purpose of this memorandum is to forward to you the second set of recommendations from the Safe Community Task Force to present to the City Council. Along with this current series of recommendations I am also including the first set of recommendations that were adopted by the Council February 2010 and an update on the Crime Study being conducted by Northern Illinois University. BACKGROUND On September 17, 2009, Mayor Roy Buol and the City Council hosted a community forum that was attended by more than 130 residents. The purpose of this forum was to initiate an open dialogue on crime issues in our community and how, as a community, we could address them. After such a high response to the open dialogue, the Mayor and City Council appointed 25 citizen volunteers to a "Safe Community Task Force" in October. This group of diverse volunteers was asked to holistically look at both the causes of, and solutions to, crime in Dubuque. The group was tasked with gathering facts about the scope of the crime problems, focus on identifying efforts that are already underway to improve and prevent future problems, review and analyze how other communities have addressed this issue and recommend goals and objectives for the leadership of Dubuque. Beyond the 25 appointed members, the Safe Community Task Force utilized sub - committees and work groups to get all interested parties involved, and submit recommendations to the City Council for further action. The sub - committees were: • Neighborhood engagement/social capital, • Enforcement, • Management of physical environment, and • Research and facts. In February 2010, Urban Strategies from St. Louis, MO was hired to facilitate the Safe Community Task Force meetings and aid in guiding the appointed group through the recommendation process. RECOMMENDATIONS Each of the sub - committees produced several recommendations for the Task Force to consider and come to consensus on. The following are the recommendations (identified by category) the Task Force is submitting to Council: Enforcement 1. Develop and implement a juvenile curfew ordinance to use as a tool to help reduce crime. Research utility, efficacy and enforcement issues, taking the following suggestions into consideration: • The police department would not conduct curfew sweeps of the community. • There would be a designated and staffed location to hold juveniles who violate the curfew. Contact with parents or a responsible adult would not be handled by police. (It is critical to keep the officers on the street and not deploy them as babysitters). Penalties for curfew violations could include fines, community service requirements and parenting classes. 2. Provide additional resources for the Community Policing Program 3. Direct Police Department to enforce noise ordinances more aggressively. 4. Direct Police Department to enforce traffic ordinances more aggressively. 5. Give the Safe Community Task Force and Police Department the opportunity to respond to the Northern Illinois University crime study report and recommendations due at the end of September, which may result in additional recommendations. 6. The Safe Community Task Force recommends its continued existence to monitor the implementation and progress of its recommendations through quarterly progress reports from city staff, and special meetings as necessary. The SCTF further recommends that the City Council consider creation of a Safe Community Commission. Housing Code Enforcement 7. Support landlords in evicting problem tenants for cause. 8. Mandate that landlords conduct renter background checks, using the city's free service. 9. Establish threshold number of complaint calls that will place a problem property in priority category. Establish policies and processes for immediate response and resolution of problems involving those properties, 10. Tie frequency of property inspections to landlord's history of cooperation with code compliance. Establish a threshold number of problem complaints that will trigger a meeting among the landlord, the tenant, and representatives of the Housing and Police Departments. 11. Intensify exterior code enforcement efforts. Encourage city employees across departments to identify and report property code enforcement problems and establish ways to reward employees. 12. Create a data clearing house limited to verifiable and factual information that landlords and tenants can share and reference when making their rental decisions. 13. Develop and offer frequently a training program on code enforcement and property management for all landlords. Require all landlords to attend the program; issue only temporary occupancy permits /licenses until training has been completed Section 8 Program The City Council has addressed community concerns about the real or perceived impact of the Section 8 program on the community by: 1. Decreasing the desired number of Section 8 vouchers in the program to 900 2. Limiting voucher eligibility to Dubuque residents 3. Increasing the staff capacity of the Family Self Sufficiency Program Additional recommendations include supporting and providing resources to: • Increase public understanding of the Section 8 Program • Increase participation of Section 8 residents in effective self - sufficiency programs • Provide training to housing commissioners to increase their leadership, public relations and community building skills • Implement an Exception Rent Program to avoid concentrated pockets of poverty • Develop a stronger role for the Resident Advisory Board to encourage residents of subsidized housing to give feedback on proposed new policies and procedures and to cultivate leadership within the low income residential community. • Provide community service credits for participation in effective programs that foster self sufficiency • Continue to provide resources to FSS program based upon evidence of success Neighborhood Engagement and Social Capital 1. Human Relations (A Task Force Priority) - The SCTF believes that in order to achieve its goals there will need to be a major citywide human relations effort .The human relations effort will have these objectives: a) Increase tolerance and mutual understanding among the diverse segments of the population. The adoption of educational initiatives that foster community solidarity and global citizenship should be among the first practical steps taken by our City. b) Implement appropriate measures that safeguard the rights and opportunities of all. 2. Develop a Neighborhood Watch program. 3. Increase resident participation using such vehicles as clean up campaigns, neighborhood picnics, new neighbor welcome events and other strategies developed by residents 4. Cultural Competency Training should be offered periodically to businesses and the community at large. It should be mandatory for city board and commission members as well as for city staff. 5. The Human Rights Department should receive continued support. In addition the city should devote resources to a human relations initiative that could include programs in the arts, cultural programs and other strategies that promote respect and understanding among residents. 6. Support a welcoming program for all new renters through community based organizations (such as GDDC provides for new families coming to Dubuque). Management of Physical Environment 1. Install street lights in the middle of the block to brighten up the streets at night and increase visibility for residents. 2. Improve Dubuque neighborhoods by: a) encouraging home ownership, b) encouraging a mixed income approach to neighborhood development, c) creating (or re- creating) a sense of place through good design. All buildings using city, state or federal dollars should be required to meet these objectives and all projects should be required to meet the City's sustainability goals. 3. Create an ordinance prohibiting the boarding of windows and doors facing streets. 4. Develop and enforce policies consistent with the "preservation briefs" to maintain historic properties. 5. Increase the number of trash receptacles on the street. 6. Increase the number of neighborhood clean- ups and educate the community on city waste disposal policies in an effort to clarify the purpose of neighborhood clean- up programs. Research and Facts The crime study previously recommended by the SCTF and approved by the City Council is in progress and will be completed by Northern Illinois University in late September. The study authors will analyze crime and survey data which will: 1) clarify crime data and crime trends in Dubuque; 2) identify demographic and other characteristics most strongly related to the sorts of crimes that have increased significantly in the past few years, and 3) compare these data with the public's perception of the nature of crime and criminals in Dubuque. The study asks these questions: • Does the perception of criminal activity and its causes in Dubuque match what is actually happening? • What policies or strategies are effective in decreasing crime, especially within categories of crime with significant recent increases in arrests? • If there are community perceptions of increased criminal activity but no evidence to support the perception, what policies or strategies can effectively address the concerns? Dubuque 2010 Quantitative Research Study on Crime & Poverty Project Status Report As of 3uly 9, 2010 Provided by: Greg Kuhn, Project Director Shannon Sohl, Project Manager NIU Center for Governmental Studies General Project Info • The contract and confidentiality agreement were formally executed on May 27th when all required signatures were in place. • On May 25 Carol Spinoso forwarded 26 documents related to the study. The team has been reviewing the documents and CGS has assembled a timeline that reflects our understanding of key events that have led up to the current study in place. The timeline is appended to this Project Status Report for your review and feedback. • City staff and study team members have been in regular and ongoing conversation on a variety of project elements, research questions, logistical matters and data sharing transfers. • The project is estimated to be completed by mid to late October but is highly contingent upon timely turnarounds for missing data or clarification of data issues. • Optimally, if data scrubbing and matching can be completed within the next two weeks, CGS plans to have a preliminary set of findings available for Dubuque's review by mid to late September. This projection is highly variable and is subject to change depending on data conversion/ data scrubbing processes. Comparative ❖ CGS researchers confirmed the list of cohort members with Dubuque Data in May for the comparative analysis of crime rates. • Contacted and collected all crime data necessary from Iowa's Department of Public Safety (DPS) and the City of Dubuque to complete the comparative analysis. Final set of Dubuque's data, including year 2009, was received from Dubuque on June 18, 2010. CGS currently has compiled crime incident count data for all cohort members (as well as university data where applicable) for years 2004 - 2009. • Received confirmation on June 25, 2010 from the lead project staff member, Kelly Larson, to include an analysis that combines university crimes with city crimes for Ames and Iowa City and to apply total city population (as annually estimated by the U.S. Census Bureau). Plans are to also present the data by separate categories of crimes. • Began formatting charts /graphs for presenting the comparative data. • Uploaded, reviewed and entered data into files for analysis; Excel (for presentation purposes) & SPSS (for statistical analysis). Page 1 of 4 Incident Data ❖ An updated incident data file for the period under study was forwarded by Dubuque to the secure ftp site on July 7th • Data interpretation, cleaning and conversion to an analytical format that removes confidential information is underway. ❖ Analysts are working to create a "Master" file with the Incident file serving as the base set of data and consolidating Housing data & Arrest data into this file by running matching routines. ❖ The key issues surrounding the Incident data that CGS is currently working on include the following items: > Within the Incident file, there are approximately 200,000 records of which not all data is necessary for the scope of this project (e.g., witness information). Thus, CGS is working to identify the variables that could be eliminated to make the file more manageable from an analytical standpoint. ➢ Within this new "Master" file, data must be manually scrubbed in a confidential environment for inconsistencies in identifier fields (e.g., SSN and NameNo fields). Early reviews indicate some of this data is missing, invalid or inconsistently reported within the file. CGS will pursue obtaining the necessary data, if available, from Stacey Moore. Housing Data ❖ Awaiting suggestions from City staff for groupings /consolidation of crimes to reduce the number of charts and to present data in a format that the City is accustomed to reviewing when analyzing crime data. ❖ A CGS team member will schedule a time to review (with Stacey Moore) reporting standards for the various degrees of crimes to clarify how the City collects various incidents and applies definitions for reporting purposes. • The findings of this analysis will be included in the preliminary feedback report (projected to be ready mid to late September). Housing data was received (via the secure ftp site) from Dubuque's database vendor on June 18 but a significant level of follow -up clarification was needed. Janet Walker assisted with the clarification and confirmed various classifications of fields. This clarification was completed on June 28` • The housing data received is not in as "readily useable" format as expected (e.g., the data includes several fields /categories that require clarification, sorting and interpretation). CGS staff has been in conversation with City staff on this issue and clarification is ongoing at this writing. ❖ Data interpretation, cleaning and conversion to an analytical format that removes confidential information is now underway using the clarified file. ❖ CGS is also working to consolidate /cross compare the Housing data with Arrest and Incident data to create a "Master" data file for use in the analytical operations to be undertaken. Page 2 of 4 Arrest Data ❖ Arrest data was received directly from the City via the secure ftp site the on June 7th • Data interpretation, cleaning and conversion of the arrest data to an analytical format that removes confidential information is underway. • As referenced above, CGS is matching up the Arrest data with Incident and Housing data to create the "Master" data file. • CGS has begun geo- coding the arrest data. Thus far, "EventLocations" is approximately 75% complete in the geo- coding process. Once this field is geo- coded, CGS will geo -code "ArresteeAddress" data. Literature • CGS has undertaken a broad literature search as identified in the Review project tasks and scope of services. • Researchers have identified over 900 articles /books /writings covering the eight topics specified in our proposal. ❖ Researchers have identified and obtained the bulk of the sources necessary for the literature review and have begun the reading /annotation /review process. • The majority of the literature review is expected to be completed by late July and made available to the entire CGS team for their review and comments prior to submitting it to Dubuque for their feedback. • The literature review summary should be available for inclusion in the preliminary report projected to be ready mid to late September. Perception • NIU's POL is carrying out the community survey component of the Survey project. ❖ POL worked with staff to develop a set of recommended questions for the survey. The survey used to interview community members was reviewed by Dubuque and returned by City staff with some recommendation for changes on June 7th • • The final set of questions was approved by the second week of June. ❖ The Public Opinion Lab (POL) has conducted 385 phone interviews as of July 8. • Their plan is to complete a total of 500 interviews and provide a final tabulated report to the CGS team by mid July. Additional Site Visit • A contingent of the research team anticipate another visit in the next few weeks from members who were not able to attend the first set of meetings and to gain additional insights from the preliminary analysis of the data. • Members expected to visit include (tentative) Greg Kuhn, George Graves, Charles Cappell, David Mitchell, Roger Dahlstrom and Rima Roy. Page 3 of 4 Every Child, Every Promise founded 1 Washington Neighborhood: Revitalize Initiative Multicultural Family Center Opened Pregnant teen Fatally Stabbed Intercultural Competency Initiative Washington Neighborhood Association Began to Curtail Participation Washington Neighborhood Development Corporation Formed Man Fatally Stabbed Outside of Downtown Bar on Central Avenue Photo of Lynching Posted On Website Problem Property Task Force Organized Man Fatally Stabbed on North -end Street Man Fatally Stabbed on Downtown Street Alta Vista Research Study Officer and Suspect Shot During Armed Robbery Man Shot At Pawn Shop Safe Community Task Force Formed Urban Strategies Retained as Facilitator For the Safe Community Task Force NIU's CGS hired to conduct a Crime & Poverty Study "Circles" Program formed 1 Founded in 2004, "Every Child, Every Promise" grew out of the Presidents' Summit for America's Future in 1997. At that gathering, Presidents Clinton, Bush, Carter and Ford, with Nancy Reagan representing President Reagan, challenged America to make children and youth a national priority. America's Promise uses the Five Promises framework to shape their efforts and improve the odds for youth: 1) Caring Adults, 2) Safe Places, 3) Healthy Start, 4) Effective Education, and 5) Opportunities to Help Others. Every Child, Every Promise is introducing the concept of "Building a Culture of Promise." 2 In 2005, a partnership with the "Washington Initiative" and the "Washington Neighborhood Association." city departments, private lenders and neighborhood businesses was introduced. This partnership addresses both physical improvements to create a better environment for economic investment, and programs necessary to provide less- advantaged citizens with the capacity to "access the ladder of economic opportunity that leads out of poverty." 3 In July 2005, the "Multicultural Family Center" officially opened and they envision a welcoming Dubuque built on a foundation of understanding and collaboration across racial, ethnic and socioeconomic groups committed to producing engaged families and community members. Serve as an inviting and safe place for community members, stimulate connections and provide programs to foster civic engagement and social and economic success. Build unity out of diversity. ' In September 2005, pregnant teen fatally stabbed and fetus died, too, during an altercation on Bluff Street. 5 In 2006, the City embarked on a three -year contract with One Ummah Consulting as part of its efforts to achieve diversity goals that include promoting community understanding and education, encouraging a more diverse workforce, identifying tools residents can use to resolve conflict, and supporting a community that values all residents. 8 In 2007, the "Washington Neighborhood Development Corporation" was formed. Their visioning effort in defining a neighborhood was one that promotes pride, diversity, homeownership, civic responsibility and opportunity. In August 2007, following the fatal stabbing of man outside of a downtown bar, racial tensions stirred following the identification of an African - American suspect. 8 In 2009, a Problem Property Task Force was organized through the Housing Department to address the chronic complaints regarding vacant and poorly - managed properties. 9 1n November 2009, Alta Vista Research conducted a multiple component study for the City of Dubuque. 10 In February 2010, following an incident of violence which resulted in the death of a community member, the City Council held a community forum to address public safety issues. From this meeting, a Safe Community Task Force was formed. 11 In May 2010, the Human Rights Director, the Assisted Housing Specialist, and the AmeriCorps Volunteer met with the Board of Director of the Dubuque Area Churches United (DACU) for their consideration to engage the churches in town by soliciting their members to become involved in the "Circles" program. This program is an extension of Getting Ahead in a Just - Gettin' -By World. Note: The violent crimes listed on the timeline in no way represent all the crimes that occurred. Page 4 of 4 Safe Community Task Force: An Overview Recommendations for the Dubuque City Council July 19, 2010 URBAN STRATEGIES FACILITATORS • Creating a participatory process that provides the SCTF with a specific and thorough presentation of the facts, assumptions, interests, principles and objections associated with the issue; • Focusing the SCTF on its charge through clear, open communication and outreach methods that build trust in the process; • Focusing the SCTF sub - committees on development of recommendations within timeframe and in format that the SCTF would find informative and helpful in developing final recommendations; URBAN STRATEGIES THE ROLE OF THE U FACILITATORS •••• Continued • Working in good faith to offer accurate information and education; • Presenting and encouraging discussion of realistic expectations of opportunities, risks and trade -offs in the development of recommendations for the Council; • Ensuring meaningful opportunities for all members of the group to be involved in all aspects of the process; and • Facilitating open dialogue and providing a culturally competent, well - documented engagement process. CITY OF DUBUQUE - SAFE COMMUNITY TASK FORCE (SCTF) Their mission: "This group of diverse volunteers is being asked to holistically look at both the causes of, and solutions to, crime in Dubuque. The group will: • Gather facts about the scope of the crime problems, • Focus on identifying efforts that are already underway to improve and prevent future problems, • Review and analyze how other communities have addressed this issue • Recommend goals and objectives for the leadership of Dubuque" CITY OF DUBUQUE - SAFE COMMUNITY TASK FORCE (SCTF) The SCTF determined collectively that the core problem is: The Perception and /or Reality that people feel less safe and there is increased fear and awareness of crime. URBAN STRATEGIES CITY OF DUBUQUE - SAFE COMMUNITY TASK FORCE (SCTF) Subcommittees RECOMMENDATIONS URBAN STRATEGIES Facilitators note: As the SCTF members go through the presentation of recommendations this evening, it will be noted that the SCTF paid a great deal of attention to property conditions and property maintenance. For most people it is evident that there is a connection between poor property conditions and the perception and possibly the reality that a neighborhood is unsafe. The question is, is the connection one of correlation or cause and effect? Facilitators Note: Based upon recent research, most social scientists and and policy makers now believe that there is causation in addition to correlation. When people observe disorder they are themselves likely to contribute to the disorder in similar or in additional ways URBAN STRATEGIES RESEARCH AND FACTS The Crime Study Report is being conducted by Northern Illinois University (NIU). THE PURPOSE OF THIS STUDY IS TO: 1.Clarify crime data and crime trends in the city of Dubuque. 2. Identify demographic and other characteristics most strongly related to crimes that have increased significantly within the past few years. 3. Compare these data with the public's perception of the nature of crime and criminals in Dubuque. RESEARCH AND FACTS.... Continued The Crime Study Report is to be conducted by Northern Illinois University (NIU). THE STUDY ASKS THESE QUESTIONS: 1. Does the perception of criminal activity and its causes in Dubuque match what is actually happening? 2. What policies or strategies are effective in decreasing crime, especially within categories of crime with significant recent increases in arrests? 3. If there are community perceptions of increased criminal activity but no evidence to support the perception, what policies or strategies can effectively address the concerns? RESEARCH AND FACTS - UPDATE Crime Study Report - Status Report General Project Information Preliminary Feedback Report is projected to be ready mid to late September. The contract and confidentiality agreement were formally executed on May 27th when all required signatures were in place. URBAN STRATEGIES RESEARCH AND FACTS - UPDATE Crime Study Report - Status Report General Project Information Continued City staff and study team members have been in regular and ongoing conversation on a variety of project elements, research questions, logistical matters and data sharing transfers. The project is estimated to be completed by mid to late October but this date is highly contingent upon timely turnarounds for missing data or clarification of data issues. RESEARCH AND FACTS - UPDATE Crime Study Report - Status Report Literature Review Researchers have identified and obtained the bulk of the sources necessary for the literature review and have begun the reading /annotation /review process. The literature review summary should be available for inclusion in the preliminary report projected to be ready late September early October. URBAN STRATEGIES RESEARCH AND FACTS - UPDATE Crime Study Report - Status Report Perception Survey The Public Opinion Lab (POL) has conducted 385 phone interviews as of July 8. The plan is to complete a total of 500 interviews and provide a final tabulated report by mid July. Data Analysis (comparative, incident data and housing data) The findings of this analysis will be included in the preliminary feedback report. ENFORCEMENT - POLICING Additional Resources • Provide additional resources for the Community Policing Program. Ordinances • Develop and implement a juvenile curfew ordinance as a tool to help reduce crime. Research utility, efficacy and enforcement issues, taking the following suggestions into consideration: continued next slide •sasspp 5upuaaed pue sluauaaambaa appnaas Ali.unuauaoD `saug apnput mop suogew mapnD aoj. sanipuad - •(saal4sAgeq se ways /odop you pue �aaa�s aye uo saapujo aye daai leDwn 11) •apflod Aq popueq aq you pinom aani8aaeD kieuaiad (p.m peluo3 •nnapnD aye alelop\ oynn sapuann[ ploy ol uopepol pojjes pup pale4sap e aq P1flOM wag' - 04unwuaoD an Jo sdaanns nnapnD pnpuop you P]flOM luaualaedap aDgod ayl - panupuor ^ONIDI10d - INJWiThOJNJ ENFORCEMENT — POLICING...continued Ordinances • Direct Police Department to enforce noise ordinances more aggressively. • Direct Police Department to enforce traffic ordinances more aggressively. Allow time for SCTF to respond to the Crime Study Report The report by NIU is scheduled to complete a preliminary feedback report by mid to late September and could provide additional recommendations for the council. Monitor and Reporting • SCTF's continued existence to monitor the implementation and progress of its recommendations through: - Quarterly reports - Special meetings as necessary • Consideration by the city council to create a Safe Community Commission • Consideration by the City Council to create a Safe Community Commission ENFORCEMENT - HOUSING CODES Establish Thresholds • Number of complaint calls that will place a problem property in a priority category. Then, establish policies and processes for immediate response and resolution of the particular problems. • Number of problem complaints wilt also trigger a meeting among the landlord, the tenant, and representatives of the Housing and Police Departments. URBAN STRATEGIES CODES...continued Background checks Evictions • Mandate landlords conduct background checks, using the city's free service • Support landlords in evicting problem tenants for proper cause. Data Clearing House • Limit to verifiable and factual information that landlords and tenants can share and reference when making rental decisions EN ORCEMENT - H CODES...continued Property Inspections and codes. • Link frequency of property inspections to landlord's history of cooperation with code compliance • Intensify exterior code enforcement efforts. - Encourage city employees across departments to identify and report property code enforcement problems and establish ways of rewarding employees. ENFORCEMENT — HOUSIN CODES...continueci Training Programs • Develop and offer a training program in code enforcement and property management for all landlords. - Require ALL landlords to attend the program; issue only temporary occupancy permits until training has been completed. URBAN STRATEGIES NEIGHBORHOOD ENGAGEMENT AND SOCIAL CAPITAL Human Relations is a SCTF Priority The Task Force believes that in order to achieve its goals there will need to be a major citywide human relations effort. Neighborhood Engagement and Socia Capital ...continued The c itywide human relations effort wild have thsmse ob)lectves: I. Increase tolerance and mutual understanding among the diverse segments of the population. The adoption of educational initiatives that foster community solidarity and global citizenship should be among the first practical steps taken by the city. II. Implement appropriate measures that safeguard the rights and opportunities of all. Neighborhood Engagement and Social Capital...continued Human Relations is a SCTF Priority (Continued) • Develop a Neighborhood Watch Program, • Support a welcome program for all new renters through community based organizations (i.e., GDDC) URBAN STRATEGIES Neighborhood Engager Social Capitol...continued • Cultural Competency Training - Offer it periodically to businesses and the community at large. - Require it for city board and commission members as well as for city staff. • Increase opportunities to engage with each other - Clean up campaigns ▪ Neighborhood picnics - New neighbor welcome events ▪ Other strategies developed by residents Neighborhood Engagement and Social Capitol...continued • City needs to devote resources to cultural resources. - Arts - Cultural events and programs - Other strategies that promote respect and understanding among residents Environment Improve Dubuque Neighborhoods By: • Encouraging Home Ownership Management of Physic • Encouraging a mixed income approach to neighborhood development • Creating, and /or recreating, a sense of place through good design. - ALL Buildings using city, state, or federal dollars should be required to meet these objectives and all projects should be required to meet the city's sustainability goals. anagemen �f ysi Envi ron ment...continued Infrastructure and Maintenance • Install street lights in the middle of the block to brighten up the streets at night and to increase visibility for residents. • Increase the number of trash receptacles in the street and promote neighborhood clean -ups. • Create ordinance prohibiting the boarding of windows and doors facing streets URBAN STRATEGIES Management of P ysi Environment...continued Policies and Education • Educate the community on city waste disposal policies in an effort to clarify the purpose of neighborhood clean -up programs • Develop and enforce policies consistent with the "preservation briefs" to maintain historic properties. URBAN STRATEGIES CE VO PROGRAM (Section 8) The Council has addressed community concerns about the real and perceived impact of the Housing Choice Voucher (HCV) Program on the community by: 1. Decreasing the desired number of HVC vouchers in the program to 900 2. Limiting voucher eligibility to Dubuque residents 3. Increasing the staff capacity of the Family Self Sufficiency (FSS) Program 1 P ROG RAM ...continued The SCTF recommends the council support and provide resources to: • Increase participation of HCV residents in effective self- sufficiency programs • Provide training to housing commissioners to increase their leadership, public relations and community building skills. • Develop a stronger role for the Resident Advisory Board to encourage residents of subsidized housing to give feedback on proposed new policies and procedures and to cultivate leadership within the low income residential community. Continued on next slide HOUSING CHOICE VO PROGRAM...continued The SCTF recommends the council support and provide . resources to: • Provide community service credits for participation in effective programs that foster self sufficiency. • Continue to provide resources to FSS program based upon evidence of success. URBAN STRATEGIES We have greatly appreciated the opportunity to work with the City of Dubuque Safe Community Task Force. Thank you. Susan Glassman Carlotta Paige URBAN STRATEGIES