Mediacom_New Digital Adapter Requirement NoticeMediacom
August 10, 2011
Ms. Jeanne Schneider
City of Dubuque
50 W. 13th Street
Dubuque, Iowa 52001 -4864
Dear Ms. Schneider:
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11 AUG I I AM 10: 06
City ,.;lerk's Office
Dubuq
�, Le, IA
Mediacom is in the process of transforming its TV channel line -up to all - digital, which will bring
faster Internet, more channels, more HD, and better picture and sound quality for an all- around better
viewing experience. This transition will move channels 23 through 80 to a permanent digital home.
Customers with older TVs (manufactured before 2007) that do not have a built -in digital tuner or those
who do not have a Mediacom digital receiver will need a digital adapter in order to continue to see the
content on these channels.
During this transitional period, existing customers can receive up to three (3) adapters for free;
each additional adapter beyond 3 will cost $.99 per month as of September 15, 2011. After the
transitional period, a fee of $.99 per adapter will be added to the customer's monthly bill. All new
customers will see a fee of $.99 per adapter on their monthly bill upon signing up with Mediacom.
We will contact you in the future with a specific timeline, including the date when existing
customers will be charged for all adapters. Mediacom is proud to serve the City of Dubuque and looks
forward to bringing our customers the best services we can provide. Should you have any questions
please feel free to contact me at (319) 268 -5033 or via emailassley(amediacomcc.com.
Sincerely,
d:At 44.
Lee Grassley
Senior Manager, Government Relations
Medila;Dn .
6300 COUNCIL ST. NE
CEDAR RAPIDS, IOWA 52402
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7011 0470 0002 2666 5335
Ms. Jeanne Schneider
City of Dubuque
50 W. 13th Street
Dubuque, Iowa 52001 -4864