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Healthcare Analytics Proposal for Actuarial ServicesMasterpiece on the Mississippi TO: The Honorable Mayor and City Council Members FROM: Michael C. Van Milligen, City Manager SUBJECT: Accept Healthcare Analytics Proposal for Actuarial Services DATE: December 27, 2011 Dubuque bierd All-America City 1 2007 One of the City Council Management Agenda Items for 2011 -2013 was to pursue a fixed fee arrangement for hospital services. The City received a proposal from the health actuarial division of Gallagher Benefit Services Inc, Healthcare Analytics, to analyze and develop a fixed reimbursement inpatient hospital discount arrangement for both Finley and Mercy Hospitals. The following is a breakdown of their proposed fees: Service Analysis of current payment arrangement and development of target pricing Price $3,000 per hospital Conducting Hospital Negotiations $9,000 per hospital Implementation of payment arrangements $5,000 per hospital (if requested) The fees quoted by Healthcare Analytics are pass through costs and nothing has been added for the services provided by Gallagher Benefit Services. Anything they need to do to support Healthcare Analytics with this project is included under the City's annual retainer fee with Gallagher Benefit Services. Personnel Manager Randy Peck recommends City Council approval of the acceptance of the Proposal for Actuarial Services for the City of Dubuque prepared by Healthcare Analytics and authorization for the City Manager to sign the Proposal memorandum. I concur with the recommendation and respectfully request Mayor and City Council approval. Michael C. Van Milligen MCVM:jh Attachment cc: Barry Lindahl, City Attorney Cindy Steinhauser, Assistant City Manager Randy Peck, Personnel Manager 2 Masterpiece on the Mississippi TO: Michael C. Van Milligen, City Manager FROM: Randy Peck, Personnel Manager SUBJECT: Reimbursement Arrangements for Mercy and Finley Hospitals DATE: December 7, 2011 Dubuque bfril All-America City hill! 2007 One of the City Council Management Agenda Items for 2011 -2013 is to pursue a fixed fee arrangement for hospital services. I received the attached proposal from the health actuarial division of Gallagher Benefit Services Inc, Healthcare Analytics, to analyze and develop a fixed reimbursement inpatient hospital discount arrangement for both Finley and Mercy hospitals. The following is a breakdown of their proposed fees: Service Analysis of current payment arrangement and development of target pricing Price $3,000 per hospital Conducting Hospital Negotiations $9,000 per hospital Implementation of payment arrangements $5,000 per hospital (if requested) The fees quoted by Healthcare Analytics are pass through costs and nothing has been added for the services provided by Gallagher Benefit Services. Anything they need to do to support Healthcare Analytics with this project is included under our annual retainer fee with Gallagher Benefit Services. Healthcare Analytics prepared an inpatient hospital analysis and recommendations in 2009; however, we will need to obtain a new analysis as the data is over two years old. The Healthcare Committee recommends that we accept the actuarial services proposal presented by Healthcare Analytics. The requested action is for the City Council to approve a motion accepting the attached Proposal for Actuarial Services for the City of Dubuque prepared by Healthcare Analytics and to authorize you to sign the Proposal memorandum. City Attorney Barry Lindahl has reviewed the proposal and finds the terms acceptable. RP:tlb Attachment Cc: Health Care Committee Jenny Larson, Budget Director etet Healthcare Analytics November 30, 2011 Randy Peck City of Dubuque 50 West 13th Street Dubuque, IA 52001 Re: Proposal for Actuarial Services Dear Randy: Background A Division of Gallagher Benefit Services, Inc. The City of Dubuque (the "City ") provides health insurance to its employees through a self- funded program administered by Medical Associates Health Plans (MAHP). MAHP maintains a provider network and negotiates reimbursement levels with participating providers. There are two primary hospitals that provide the bulk of hospital care for the City's employees and their dependents. It is our understanding that MAHP's current agreements with both facilities base payment on a % of billed charges. The City believes that reimbursement based on fixed per diem rates or case rates would result in lower hospital expenses under the health plan today and would do a better job of controlling the annual growth in hospital claim costs. The City has asked Gallagher Benefit Services (GBS) for support in negotiating revised agreements with the local hospitals that would convert the hospital reimbursement from a percentage discount to some form of fixed reimbursement for inpatient services. Healthcare Analytics ( "HCA ") is a division of GBS that specializes in actuarial, data management, and claim and eligibility auditing services. HCA has experience in evaluating and negotiating provider contracts. Scope of Services to Be Provided By HCA Analysis of Current Payment Arrangement and Development of Target Pricing We will prepare a data request for MAHP that sets out the items needed to conduct the negotiation. Once we receive the data, we will analyze the historical experience to determine what the City is paying for inpatient services today under the percentage discount arrangement. We will express prior hospital claim costs on both per admission ca. b• Gallagher Benefit Services Inc. chinking ahead Healthcare Analytics a division of Gallagher Benefit Services, Inc. Healthcare Analytics A Division of Gallagher Benefit Services, Inc. and per diem bases for each of the two local facilities. We will compare those net effective rates with market rates based on our normative data and other publicly available data sources such as Medicare. We will then present the results of our analysis to the City along with recommendations for target pricing with the hospitals. The targets will contain some combination of per diem rates, DRGs or other case rates, and potentially "outliers" that might be priced at separate rates, including percentage discounts. It may be necessary to have separate per diems depending on the level of care (medical /surgical, maternity, ICU, CCU, etc.), or separate DRG factors for different classes of DRGs. We will have a better sense of this once we have reviewed the data, and we will discuss this with the City prior to commencing the negotiations. The intent will be to develop an agreement that results in lower average costs to the City today and provides limits on the rate at which future payments to the hospitals will increase. Once the City and HCA agree on appropriate targets, or perhaps a range of acceptable outcomes, we will proceed with the actual negotiations. At this point, it will be necessary to decide whether to pursue negotiations with both hospitals, or to focus only on one facility. We will also need to ensure that MAHP is capable of administering any arrangement that we are going to pursue with the hospitals. Conducting Hospital Negotiations HCA will develop a proposal for each hospital (or just for one hospital if the decision is made to limit the negotiations to one facility) based on the targets identified above. We will make contact with the individual(s) responsible for contracting with payers in each hospital and initiate the discussions with them. Hospital negotiations typically take several iterations, depending on how aggressive the initial proposal is and how receptive the market is to competitive pricing. We will keep the City informed of our progress and will not agree to anything without the City's approval. It is possible that neither hospital will accept any form of fixed rate reimbursement, or that neither will accept rates that are within the range that we have identified as our target. In such case, we will work with the City to make sure than any opportunities for leveraging the City's influence have been fully employed. . Implementing the Payment Arrangements Once agreements are reached with the hospitals, HCA will work as a liaison between MAHP and the hospitals to make sure the arrangements are clearly understood and implemented. We will develop summary reporting formats for MAHP, and we will review the summary claim reports for the first 6 months following implementation to make sure that the actual payments made are consistent with our expectations based on the agreements reached. In the event we identify any problems with the implementation, we will work with MAHP and the hospitals to resolve them. Proposed HCA Fees Gallagher Beneet Services, Inc. Healthcare Analytics v t h i n k i n g a h e e d a division of Gallagher Benefit Services. Inc. t Healthcare Analytics A Division of Gallagher Benefit Services, Inc. To recognize the possibility that the City may ultimately elect to pursue negotiations with both facilities, or with only one facility, we have developed the fee proposal based on the number of hospitals that we are asked to negotiate with. Analysis of Current Payment Arrangement and Development of Target Pricing. $3,000 per hospital. Conducting Hospital Negotiations. $9,000 per hospital. Implementing the Payment Arrangements (if requested). $5,000 per hospital. Timing The project timing will depend on the responsiveness of MAHP and the hospitals. From our initial correspondence with MAHP, we do not anticipate any problems getting the required data in a timely manner. Once we have the data, we will prepare the initial recommended pricing targets within 2 weeks. We will allow an additional week to review the targets with the City and get approval to go to the targeted hospitals. In total, we expect that from the time we are asked to proceed with the project, it will take approximately one month for us to be ready to approach the hospitals. The negotiations themselves are more difficult to predict, as this will depend on many things outside of our control. We would expect that at worst, however, we would either reach an agreement or conclude there is no agreement to be had within two months of first approaching the hospitals. The effective date of any pricing changes will be part of the agreement itself, so once the agreement is reached, any remaining timelines will be known. CEO. CaRasher Benefit SeMoes Inc. thinking ahead Healthcare Analytics a division of Gallagher Benefit Services. Inc. Please let me know if you have any questions or need any additional information. Sincerely, Glen Volk Consulting Actuary Cc: Mark Rosenberg, HCA Dutch Ross, GBS Gallagher Benefit Services, Inc. thinking ahead Healthcare Analytics a division of Gallagher Benefit Services, Inc. GALLAGHER BENEFIT SERVICES, INC. ~ M ern o To: Randy Peck, City of Dubuque From: Dutch Ross, Denver Office Date: December 7, 2011 Re: Actuarial Services Proposal Randy, As requested, attached, is the proposal from our health actuarial division, Healthcare Analytics, to analyze and develop fixed reimbursement inpatient hospital discount arrangements for the City's two local hospitals. The fees quoted by HCA are pass- through costs and nothing has been added for my office's involvement. Anything that we need to do to support Healthcare Analytics with this project will be included under our annual retainer fee. I hope that we have the opportunity to assist the City with this important project. If our following proposal is acceptable, please sign below and return to my attention. Regards, Accepted on Behalf of the City of Dubuque, Iowa: Mic . el C. Van Milligen City Manager City of Dubuque Insurance Requirements for Professional Services 1. Insurance Schedule C shall furnish a signed Certificate of insurance to the City of Dubuque, Iowa for the coverage required In Exhibit I prior to commencing work and at the end of the project if the term of work is longer than 60 days. Providers presenting annual certificates shall present a Certificate at the end of each project with the final billing. Each Certificate shall be prepared on the most current ACORD form approved by the Iowa Department of Insurance or an equivalent. 2. All policies of Insurance required hereunder shall be with a carrier authorized to do business In Iowa and all carriers shall have a rating of A or better in the current A.M. Best's Rating Guide. . 3. Each Certificate shall be furnished to the contracting department of the City of Dubuque. 4. Failure to provide minimum coverage shall not be deemed a waiver of these requirements by the City of Dubuque. Failure to obtain or maintain the required insurance shall be considered a material breach of this agreement. 5. Subcontractors and sub subcontractor performing work or service shall provide a Certificate of Insurance In accord with Exhibit I. 6. All required endorsements to various policies shall be attached to Certificate of insurance. 7. Whenever a specific ISO form Is listed, an equivalent form may be substituted subject to the provider Identifying and listing in writing all deviations and exclusions that differ from the ISO form. 8. Provider shall be required to carry the minimum coverage /limits, or greater If required by law or other legal agreement, in Exhibit I. Page 1 of 3 Schedule C, August, 2011.Doc City of Dubuque Insurance Requirements for Professional Services Insurance Schedule C (continued) Exhibit I A) COMMERCIAL GENERAL LIABILITY General Aggregate Limit $2,000,000 Products - Completed Operations Aggregate Limit $1,000,000 Personal and Advertising Injury Limit $1,000,000 Each Occurrence $1,000,000 Fire Damage Limit (any one occurrence) $ 50,000 Medical Payments $ 5,000 a) Coverage shall be written on an occurrence, not claims made, form. All deviations from the standard 150 commercial general liability form CG 0001, or Business owners form BP 0002, shall be clearly Identified. b) Include ISO endorsement form CG 25 04 "Designated Location(s) General Aggregate Limit" or CG 25 03 "Designated Construction Project (s) General Aggregate Limit" as appropriate. c) Include endorsement indicating that coverage is primary and non - contributory. d) Include endorsement to preserve Governmental Immunity. (Sample attached). e) Include additional insured endorsement for: The City of Dubuque, including all Its elected and appointed officials, all its employees and volunteers, all its boards, commissions and /or authorities and their board members, employees and volunteers. using ISO form CG 20 10. Ongoing operations. B) AUTOMOBILE LIABILITY $1,000,000 (Combined Single Limit) C) WORKERS' COMPENSATION & EMPLOYERS LIABILITY Coverage A Coverage B Statutory —State of Iowa Employers Liability Each Accident $100,000 Each Employee - Disease $100,000 Policy Llmlt- Disease $500,000 a) Policy shall Include an endorsement providing a waiver of subrogation to the City of Dubuque. b) Coverage l3 limits shall be greater if required by Umbrella Carrier. D) UMBRELLA LIABILITY $1,000,000 E) PROFESSIONAL LIABILITY $1,000,000 Page 2of 3 Schedule C, August, 2011.Doc City of Dubuque Insurance Requirements for Professional Services Preservation of Governmental Immunities Endorsement 1. Nonwaiver of Governmental Immunity. The insurance carrier expressly agrees and states that the purchase of this policy and the including of the City of Dubuque, Iowa as an Additional Insured does not waive any of the defenses of governmental immunity available to the City of Dubuque, Iowa under Code of Iowa Section 670.4 as it is now exists and as it may be amended from time to time. 2. Claims Coverage. The insurance carrier further agrees that this policy of insurance shall cover only those claims not subject to the defense of governmental immunity under the Code of Iowa Section 670.4 as it now exists and as it may be amended from time to time. Those claims not subject to Code of Iowa Section 670.4 shall be covered by the terms and conditions of this insurance policy. 3. Assertion of Government Immunity. The City of Dubuque, Iowa shall be responsible for asserting any defense of governmental immunity, and may do so at any time and shall do so upon the timely written request of the insurance carrier. 4. Non - Denial of Coverage. The insurance carrier shall not deny coverage under this policy and the insurance carrier shall not deny any of the rights and benefits accruing to the City of Dubuque, Iowa under this policy for reasons of governmental immunity unless and until a court of competent jurisdiction has ruled in favor of the defense(s) of governmental immunity asserted by the City of Dubuque, Iowa. No Other Change in Policy. The above preservation of governmental immunities shall not otherwise change or alter the coverage available under the policy. SPECIMEN Page 3 of 3 Schedule C, August, 2011.Doc