Signed Contract_Racom IP Video Service Support ContractRACOM
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IP Video Service Support Contract
For the
Dubuque Public Works Department
Outdoor Camera Systems
Fiscal Year 2012 -2013
RACOM hereby submits the following specifications and pricing service support of the following HD
network video system.
Qty Equipment description Price Each Monthly Price Yearly Price
See attached Spread sheet.
Total Full Year Service Contract Cost $2,201.08 $15,444.96
Contract Coverage
This contract includes all technical service work and support, mileage, and parts 24 hrs a day, 7 days a
week to maintain the above listed equipment to its original manufacturer's specifications as long as parts
and support are provided by that original manufacturer. This shall be a yearly contract starting July 1st 2012
and proceeding through June 30th 2013. This contract automatically renews, year -to -year unless canceled
30 days prior to the anniversary date by either party.
Contract Inclusions
RACOM technicians will perform yearly Preventative Maintenance on all contracted equipment; this
includes network maintenance (copper), network switch maintenance (fiber), server storage software and
hardware maintenance, Windows Server 2008 OS upgrades and maintenance, ONSSI software image
server maintenance, local and remote image focus, UPS maintenance, administer camera permissions,
export database file support, and monitoring of all network attached devices 24/7/365 which alerts
RACOM if there is a problem detected. At the time of the yearly test RACOM personnel will also program
equipment with any software upgrades, flash code upgrades and will reprogram equipment for any desired
user personality changes. RACOM will also do bi- annual cleaning and polishing of all domes and lens
associated with the image quality of the system. Camera heater and blowers will be verified. Software
subscriptions are included. Service depot charges and associated shipping charges, if required will be
covered under this agreement.
Contract Exclusions
This contract does not cover damages caused by acts of God, equipment misuse or abuse, vehicle accident
damage, induction of liquids or other foreign materials, power surges or lightning strikes. Also excluded
are power lines, phone lines, towers, antennas and feed lines. Equipment theft is not covered. If equipment
has failed beyond repair — replacement of equipment is NOT covered under this contract.
3190 Cedar Cross Ct. - Dubuque IA. 52003 - Fax 563.583.2460 - 563.583.2245 - www.racom.net 1
Non Contract Services
RACOM will provide other services such as equipment removals, installations, repair /replacement, at an
hourly labor rate of $78.00 and other equipment service work not covered by this contract at an hourly
labor rate of $88.00.00 during normal business hours, Monday through Friday, 8 AM to 5 PM.
Contract Acceptance
The above prices, specifications and conditions are satisfactory and hereby accepted by:
NiAAINc't
Dubuque Public Works Department
Dated:
Ken Fleege
ken.fleege @racom.net
Manager Dubuque Operations
Dated: 6° i 3° I t
3190 Cedar Cross Ct. - Dubuque IA. 52003 - Fax 563.583.2460 - 563.583.2245 - www.racom.net 2
QTY Model
DMRMA
1 ARECONT 3130
1 Cisco 2950 DLEC
1 Cisco 2950 DMRMA
1 Heater /Blower
RIVERWALK
7 Heater /Blower
1 AXIS 232 PTZ
1 ARECONT 3130
1 ARECONT 3130
1 ARECONT 3130
1 ARECONT 3130
1 ARECONT 3130
1 ARECONT 3130
1 AIRAYA
1 AIRAYA
1 AIRAYA
1 AIRAYA
1 Dell Video Server
Waste Water
1 Axis 0.6034 -E
1 Airaya Link
1 Airaya Link
Library
1 Axis P3344 -VE
1 Airaya
IP address
Serial Number
Location /Description
192.168.2.74 00- 1A- 07- 00 -55 -F7 Rec Wall Outside
192.168.3.10 9C- 4E- 20- 40 -CE -00 DLEC
192.168.3.80 9C- 4E- 20- 6C -B6 -80 DMRMA
192.168.0.97
192.168.0.93
192.168.0.92
192.168.0.91
192.168.0.94
192.168.0.95
192.168.0.96
192.168.0.101
192.168.0.104
192.168.0.103
192.168.0.102
10.10.42.1
00:40:8C:7D:CF:OC
00- 1A- 07- 00 -55 -FF
00- 1A- 07- 00 -56 -68
00- 1A- 07- 00 -55 -FE
00- 1A- 07- 00 -55 -FC
00- 1A- 07- 00 -55 -FD
00- 1A- 07- 00 -56 -00
00:11:f8:00:42:10
00:11:f8:00:48:7a
00:11:f8:00:3f:d6
00:11:f8:00:44:2a
19 2.168.80.1 00-40-8C-AF-1F-BB
192.168.80.2 00:11:f8:00:57:2c
192.168.80.3 00:11:f8:00:5b:99
192.168.30.1 00:40:8C:A3:2E: B3
192.168.0.106 00:11:f8:00:41:30
event center
12 mm
16 mm
24 mm
North Pavilion
South Pavilion
South Shade
Base south airaya
Client south shade
base north airaya
pavilion client
DLEC
On Building
On Building
On Building
Each Monthly Yearly
$13.75
$39.90
$39.90
$20.75
$20.75
$13.75
$13.75
$13.75
$13.75
$13.75
$13.75
$13.75
$14.50
$14.50
$14.50
$14.50
$65.00
$34.58
$14.50
$14.50
$13.75 $165.00
$39.90 $478.80
$39.90 $478.80
$20.75 $249.00
$145.25
$13.75
$13.75
$13.75
$13.75
$13.75
$13.75
$13.75
$14.50
$14.50
$14.50
$14.50
$65.00
$34.58
$14.50
$14.50
$1,743.00
$165.00
$165.00
$165.00
$165.00
$165.00
$165.00
$165.00
$174.00
$174.00
$174.00
$174.00
$780.00
$414.96
$174.00
$174.00
Mounted to pole at 12th and Bluff $13.75 $13.75 $165.00
Mounted to pole at 12th and Bluff $14.50 $14.50 $174.00
1 Airaya
SWA Camera Link
1 Airaya
1 Airaya
1 Axis Q6032
Comiski Park
1 Airaya Pole
1 Airaya Building to Pole
1 Airaya Building to Transit
1 Airaya Transit
1 P3346 -ve
1 P3346 -ve
1 P3346 -ve
1 P3346 -ve
1 Cisco 2950
2 Axis IR Illuminators
1 Blackbox Switch
Flood Wall Camera
1 Airaya 10th Street
1 Airaya Flood Wall
1 Q6035 -E Flood Wall
City Hall
1 Arecont 8180
City Hall Annex
1 Arecont 3130
192.168.0.105 00:11:f8:00:44:02
192.168.102.3 00:11:F8:04:04:13
192.168.102.2 00:11:F8:04:04:0C
192.168.102.1 00:40:8C:A3:65:E2
192.168.6.1
192.168.6.2
192.168.6.3
192.168.6.4
192.168.6.5
192.168.6.6
192.168.6.7
192.168.6.8
192.168.7.1
192.168.7.2
192.168.7.3
00:11:f8:00:5b:a7
00:11:f8:00:5b:95
00:11:f8:00:5 b:8f
00:11:f8:00:5b:cb
00:40:8C:B9:26:BE
00:40:8C:B9:26:BB
00:40:8C:B9:D9:38
00:40:8C:B9:E2:DB
n/a
n/a
n/a
0011f8005b94
0011f8005bf6
00408CB9E550
192.168.2.71 00-1A-07-00-05-8F
192.168.2.70 00- 1A- 07- 00 -F4 -2D
Roof of Library $14.50 $14.50 $174.00
Fire Station 2 on JFK --
Pole on North Cascade Rd
Pole on North Cascade Rd
Comisky Park Pole by BB courts
Comisky Park Building to Pole
Comisky Park Building to Transit
Transit
comiski cam 1
comisky cam 2
Pole by Basket Ball Courts
Pole By backet Ball Courts
Comisky Building
Basketball pole
Basketball pole
10th Street
Flood wall Kerper
Kerper Flood Wall
City Hall
14.5
$14.50
$34.58
$14.50
$14.50
$34.58
$174.00
$174.00
$414.96
$14.50 $14.50 $174.00
$14.50 $14.50 $174.00
$14.50 $14.50 $174.00
$14.50 $14.50 $174.00
$10.15 $10.15 $121.80
$10.15 $10.15 $121.80
$10.15 $10.15 $121.80
$10.15 $10.15 $121.80
$39.90 $39.90 $478.80
$6.50 $13.00 $78.00
$8.20 $8.20 $98.40
$14.50 $14.50 $174.00
$14.50 $14.50 $174.00
$34.58 $34.58 $414.96
$25.50 $25.50 $306.00
City Hall Annexx $13.75 $13.75 $165.00
40 24x7 Monitoring
2 Fiber Converters
1 Server Annual Subscription
18 Camera SUP
DLEC
$6.50 $260.00 $3,120.00
$4.92 $9.84 $118.08
$30.00 $30.00 $360.00
$0.00 $990.00 $990.00
Monthly Yearly
Total Total
$2,201.08 $15,444.96