Public Safety Software Vendor SelectionMasterpiece on the Mississippi
TO: The Honorable Mayor and City Council Members
FROM: Michael C. Van Milligen, City Manager
SUBJECT: Public Safety Software
DATE: July 10, 2012
Dubuque
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All- America City
1
2007
Five vendors responded to a Request for Proposals for public safety software for the
City of Dubuque and its partner public safety agencies.
A Proposal Review Committee comprised of members from the Dubuque Police
Department, Dubuque Fire Department, 911 Center, Information Services, the Finance
Department and the Dubuque County Sheriff's Office reviewed the proposals and
identified three vendors to be invited to Dubuque for product demonstrations. After the
product demonstrations, research and interviews, the Proposal Review Committee and
Chief of Police Mark Dalsing recommend City Council approval of the selection of
Sungard OSSI to be the provider of replacement public safety software and
authorization to begin contract negotiations.
I concur with the recommendation and respectfully request Mayor and City Council
approval.
Michael C. Van Milligen
MCVM:jh
Attachment
cc: Barry Lindahl, City Attorney
Cindy Steinhauser, Assistant City Manager
Teri Goodmann, Assistant City Manager
Mark M. Dalsing, Chief of Police
Masterpiece on the Mississippi
TO Michael C Van Milligen, City Manager
FROM Mark M Dalsing, Chief of Police
DATE July 9, 2012
SUBJECT Public Safety Software
Dubuque
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NI- America City
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2007
INTRODUCTION
This memorandum will recommend a vendor to provide public safety software to the City of Dubuque and as partner public
safety agencies
BACKGROUND
Since 2001 the Dubuque County Sheriffs Office, Dubuque Police Department and 911 Emergency Communications Center
have utilized Emergitech public safety software This software is used in Computer Aided Dispatch (CAD) and other dispatch
needs, point City /County central records, and a variety of related components within emergency services Over the years it
has been determined that the software has proven inadequate and there has not been growth and expansion in the software
to meet our ever growing needs Based on the experience with Emergitech, it was determined that a new software and
software vendor should be acquired
DISCUSSION
Dubuque County and the City of Dubuque agreed to partner on a replacement for Emergitech After reviewing vendor
responses to a Request for Information in 2009, it was estimated that this project would cost approximately $ 1,309714 It
was decided the Dubuque County share would be $500,000 and the City of Dubuque would provide the remaining $809,714
in shared expenses between the Dubuque Police Department, Dubuque Fire Department and 911 Emergency
Communications Center, with the Dubuque Police Department being the fiscal agent The City's share of the funding was to
be spread out over three fiscal years as follows FY2012- $100,000, FY2013- $454,857, and FY2014 254,857 All of the
affected agencies worked with Information Services to prepare a Request for Proposal (RFP) for the project The RFP was
released in August 2011 Five vendors submitted proposals in response to the RFP AProposal Review Committee
comprised of members from the Dubuque Police Department, Dubuque Fire Department,911 Center, Information Services,
the Finance Department and the Dubuque County Sheriff's Office reviewed the proposals and identified three vendors to be
invited to Dubuque for product demonstrations After the demonstrations the Committee reduced the number of vendors to
two for further review These vendors were New World Systems and Sungard OSSI Committee members then conducted
additional research into the companies based on selection criteria, which included contact with other cities/agencies using
their products Contact was made through both telephone as well as site visits Contacted agencies included Oak Lawn, IL
(Law Enforcement and911 Center), Tazewell County, IL (Law Enforcement and911 Center), Rock Island Consortium, IL
(Law Enforcement and 911 Center), Naperville, IL (Law Enforcement, Fire, and 911 Center), Sangamon County, IL (Law
Enforcement, Jail, and 911 Center), Scott County, IA (Law Enforcement and 911 Center) After the product demonstrations,
research and interviews, the committee met and recommends to City Council the selection of Sungard OSSI to be the
provider of replacement public safety software The selection is based on the following selection criteria outlined in the RFP
Vendor experience &Resources Hardware /Software Design &System Architecture Approach System Software Application
Software &Integration System Testing &Acceptance Implementation &Project Management Training &Documentation
Customer Support, Warranty &Maintenance Cost Proposal The initial quote from the RFP response for software was
$1266,115 After reviewing and adding various software options, the most recent quote is $1,304,395 The final contract
amount is to be determined as we work through the various software options and additions The initial annual maintenance
fee in the RFP was quoted at $135,233 and was $118,913 on the most recent quote The final maintenance contract will be
negotiated with the contract and this will be divided annually among the partner agencies after the first year
RECOMMENDATION
The Proposal Review Committee recommends to City Council the selection of Sungard OSSI to be the provider of
replacement public safety software
ACTION TO BE TAKEN
City Manager review of this memorandum for follow -up, questions or clarification and approval, and forward to City Council
for approval of recommendation and authorization to begin contract negotiations
Prepared by
Mark Dalsing