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Minutes Library Update 11 17 05 Cl1megie-StoU[ Puhlic Lihrar)' Lihrwy Board of Trustees Update ii'omthe Meeting of November 17, 2005 .:. The November Board agenda was amended to include the opening of bids received for the redesign of the Administrative Assistant and Clerical Assistant's office. The Board had requested an RFP be completed to reconfigure the administrative staff work area. Administration offices will not relocate during the renovation; all changes have been designed for long life. The successful bidder was Advanced Systems. The project will be complete by the end of the year and funded by Enrich Iowa (State moneys). .:. The Board selected an evaluation tool to use for the performance review of the Director. The review will be complete by the next board meeting. .:. Security -- Between June 8 and November 2, 2005 the Library was open 133 days. A total of 150 incidents were recorded. Incidents were ranked #1 or #2 depending on the type of action required. 73 incidents (49%) were handled by staff and/or the security guard (security was here 20 hours per week June- August) for less serious infractions (running, loud talking, cell phone use, disruption, arguing). 77 incidents (51%) were more serious and involved the security guard escorting people from the library, property damage (rest rooms vandalized three times, ceiling tiles stolen, creamers thrown against elevator walls and building, graffiti, propositioning oflibrary staff, theft, people harassing patrons out of doors, or pulling up flowers,) In the ten days following this report 4 additional "significant ": first - a patron losing control in the library and the person he was with needing to pin him to the floor; the police were called and he was led away in hand cuffi. Second ~ a man approaching patrons in the library saying he/she had dropped their library card and to please step outside with him and he will show them where it was found. Alert staff intervened. Third: a card from a patron saying "When, exactly did the library become a daycare center for loud, unsupervised kids? and "Can a policy to actually limit yelling be instituted so that I can feel comfortable bringing my own children?" We have polices; staff are often working with people and cannot intervene quickly enough. Four: a patron refusing to abide by policy led to a police call which ultimately led to the patron being pinned to the floor, handcuffed and arrested. Since this time discussions have been held with the Chief of Police and the City Manager and a proposal for security will be presented to the Board at their December meeting. .:. Budget - 33% of the fiscal year has lapsed; expenditures are at 28.5% and revenue generated is at 36.7% of projections. After fine-tuning the operating budget for Fiscal Year 2007, the Library department came in at a 2.1 % increase. This comes at a time when electricity is up 13%, gas 20%, postage faces a 9.4% increase, gasoline 20%, telephone 13.5% and personnel costs 4.5%. .:. Library managers met with OPN Architects to review the first conceptual design of the proposed renovation which was a "bubble" design indicating space and square foot allocations. The next design will include stacks and furniture and will be presented prior to the next board meeting. Plans should be available for review by the board's January meeting; February at the latest. Total project cost will be projected by the architect following the board's approval of the design. .:. The board reviewed a list of 62 nominees for participation in the Long-Range Planning committee identifying 15 to be invited. The committee will meet for two days only, January 14 and February 11,2006. From Patron Comment Cards "This is the first time 1 came here. It was fun and great and friendly service. Thanks for having such a wonderful Library." "I just wanted to say thank you to all of you for being so polite and helpful to me when I've come to the library! 1 have appreciated all the help you have given me. Thanks again!" "We love the late hours and special activities that are available and accessible by the children (public schools have early release on Wednesdays @1:05 p.m.) Would like to see Library open until 6:00 p.m. on Fridays; also music downloads should be limited to a couple of computers and volume should be regulated. All the staff is great!" "Visited the Library on a Saturday a.m. I.) When, exactly did library become a daycare center for loud, unsupervised kids? 2.) Can a policy to actually limit yelling be instituted so that 1 can feel comfortable bringing my own children?" "It's a cool, cool, library." Librw)' Boord of Ii'uSlees Alan Avery, Board President Susan Henricks, Director Sue Lindsay, Vice President Kristen Smith, Board Secretary Diann Guns Beverly Kolz Michael Shubatt